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[{"id": 13112, "message_id": " [{"id": 13112, "message_id": "3A36671F0017D718E850", "sender": "user", "message_type": "text", "content": "Ola b3do", "created_at": "2026-04-09T13:22:18.257068", "media_url": null, "media_mime_type": null}, {"id": 13113, "message_id": "A5C49A9DADC36AC2A822F8C037FA434A", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic script:**\n\"آه غندوز عندك نهار السبت الصباح مع الـ11 إلا بغيتي.\"\n\n**Latin script:**\n\"Ah, ghandouz 3andek nhar sebt sba7 m3a l-hdech ila bghiti.\"", "created_at": "2026-04-09T13:23:18.868293", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3344/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13125, "message_id": "3A526B1F3D12EBAAD5AA", "sender": "user", "message_type": "text", "content": "Ahh safe sbt f sbah parfait", "created_at": "2026-04-09T13:28:06.497741", "media_url": null, "media_mime_type": null}, {"id": 13126, "message_id": "3EB077CF014E5EE47F6A9B", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*AMZIL Amina*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*AMZIL*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T13:28:39.668744", "media_url": null, "media_mime_type": null}, {"id": 13383, "message_id": "3A49504E5090E8E333C6", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in a mix of Moroccan Darija and French:\n\n\"السلام، صافا؟ غي سمحي لي وصافي غانأنولي عاوتاني الـ rendez-vous، عندي واحد la session مع العشرة، دونك في الرميلات، وما غانسالي حتى لـ 12. هاه، خليوها حتى لشي نهار آخور، أولا يلا كنتو كتفتحو النهار كامل، j'pense pas كتفتحو النهار كامل نهار السبت، دونك نخليوها حتى لشي نهار آخور حتى لنهار لثنين والّا في لعشية.\"", "created_at": "2026-04-09T18:23:22.852451", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3429/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13384, "message_id": "A5731E58277346ABF95BB0F4353ABCE6", "sender": "bot", "message_type": "text", "content": "Sf wakha marhba", "created_at": "2026-04-09T18:24:26.139847", "media_url": null, "media_mime_type": null}, {"id": 13636, "message_id": "3EB07463EDE0A7EEBF4ED1", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional graphic featuring an animated, cartoon-style tooth character. The tooth is smiling, giving a thumbs up, and holding a notepad with a green checkmark. In the background is a blurred scene that appears to be a modern dental office, with a dental chair and some equipment visible. At the top, the logo 'TANGER BAY DENTAL CENTER' is present, consisting of stylized lines forming a tooth shape and the text beneath it. Two prominent blue banners include French text confirming an appointment at the clinic.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\"\n ],\n\nUser message context: Salut *AMZIL Amina*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 11 avril 2026*\r\n🕘 Heure : *11:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-10T15:04:43.636297", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3501/download", "media_mime_type": "image/jpeg"}, {"id": 13662, "message_id": "3EB0D4BCEF7E6751137AF2", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*AMZIL Amina*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*AMZIL*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:12:31.120667", "media_url": null, "media_mime_type": null}, {"id": 13758, "message_id": "3A35856B0290454008D6", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-04-10T17:39:17.866760", "media_url": null, "media_mime_type": null}, {"id": 13759, "message_id": "bot_3A35856B0290454008D6_3942", "sender": "bot", "message_type": "text", "content": "مرحبا Amina، شكراً على التواصل ديالك. شفت الرسالة ديالك بخصوص تغيير الموعد حيث عندك التزام آخر، والفريق ديالنا بلغ أنه مرحبا وأي تغيير ممكن.\n\nيلا بغيتِ تبدلي الموعد، قولي ليا غير الوقت أو النهار اللي مناسبك أكثر (مثلاً الاثنين أو شي نهار آخر فالعشية)، وغادي نبلغ الفريق إن شاء الله.\n\nواخا تقولي لي شنو الوقت اللي مريح ليك؟", "created_at": "2026-04-10T17:40:18.186588", "media_url": null, "media_mime_type": null}, {"id": 13761, "message_id": "3A8165B1CD5055787F74", "sender": "user", "message_type": "text", "content": "Nhar tlal m3a 5", "created_at": "2026-04-10T17:41:33.170912", "media_url": null, "media_mime_type": null}, {"id": 13765, "message_id": "bot_3A8165B1CD5055787F74_2454", "sender": "bot", "message_type": "text", "content": "شكراً Amina، غادي نبلغ الفريق بطلب تغيير الموعد من السبت لـ الثلاثاء مع 17:00 إن شاء الله.\n\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-04-10T17:41:47.124184", "media_url": null, "media_mime_type": null}]...
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شكراً Amina، غادي نبلغ الفريق بطلب تغيير الموعد من شكراً Amina، غادي نبلغ الفريق بطلب تغيير الموعد من السبت لـ الثلاثاء مع 17:00 إن شاء الله.
دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻...
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[{"id": 12986, "message_id": " [{"id": 12986, "message_id": "2AA0B5D04283779EC6CB", "sender": "user", "message_type": "text", "content": "Hey", "created_at": "2026-04-09T11:16:33.090183", "media_url": null, "media_mime_type": null}, {"id": 12987, "message_id": "A56C76029F4895310D4C7E8D029A4E44", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-09T11:16:34.038850", "media_url": null, "media_mime_type": null}, {"id": 12989, "message_id": "bot_2AA0B5D04283779EC6CB_8149", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 واش كاين شي خدمة أو استفسار معين نقدر نبلغ الفريق الطبي ديالنا عليه؟", "created_at": "2026-04-09T11:16:45.874616", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre message et bienvenue enc Merci beaucoup pour votre message et bienvenue encore une fois 😊 واش كاين شي خدمة أو استفسار معين نقدر نبلغ الفريق الطبي ديالنا عليه؟...
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[{"id": 12986, "message_id": " [{"id": 12986, "message_id": "2AA0B5D04283779EC6CB", "sender": "user", "message_type": "text", "content": "Hey", "created_at": "2026-04-09T11:16:33.090183", "media_url": null, "media_mime_type": null}, {"id": 12987, "message_id": "A56C76029F4895310D4C7E8D029A4E44", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-09T11:16:34.038850", "media_url": null, "media_mime_type": null}, {"id": 12989, "message_id": "bot_2AA0B5D04283779EC6CB_8149", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 واش كاين شي خدمة أو استفسار معين نقدر نبلغ الفريق الطبي ديالنا عليه؟", "created_at": "2026-04-09T11:16:45.874616", "media_url": null, "media_mime_type": null}, {"id": 12990, "message_id": "2A975B06343B32B98665", "sender": "user", "message_type": "text", "content": "Bonjour, petite question — est-ce que vous manquez parfois des appels de patients ou vous n’arrivez pas à répondre à plusieurs appels en même temps ?\n\nNous sommes une équipe qui développe une réceptionniste IA pour les cliniques (dentistes, centres laser, etc.) qui répond aux appels 24/7, gère plusieurs appels simultanément et prend automatiquement les rendez-vous tout en enregistrant les informations des patients dans un fichier.\n\nElle garde le même ton professionnel et chaleureux avec chaque patient et ne rate aucun détail.\n\nNous avons fait une courte vidéo démo pour montrer comment ça marche 👇", "created_at": "2026-04-09T11:16:48.903987", "media_url": null, "media_mime_type": null}, {"id": 12991, "message_id": "2AD3AE682695B090D6B5", "sender": "user", "message_type": "video", "content": "", "created_at": "2026-04-09T11:16:50.739626", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3313/download", "media_mime_type": "video/mp4"}, {"id": 12992, "message_id": "2A2A60B9AE738C7E9ED8", "sender": "user", "message_type": "text", "content": "L’IA se connecte à votre numéro (05, 06, 07…). Elle répond automatiquement aux appels, échange avec les patients et prend les rendez-vous, sans appels manqués.", "created_at": "2026-04-09T11:16:50.731147", "media_url": null, "media_mime_type": null}, {"id": 12993, "message_id": "bot_2A2A60B9AE738C7E9ED8_4251", "sender": "bot", "message_type": "text", "content": "Merci pour votre proposition et la présentation de votre solution. صراحة أنا مجرد مساعد آلي (روبو) وماشي المسؤول على التسيير أو اتخاذ القرارات فالمصحة. غادي نبلغ الفريق الطبي ديالنا بالعرض ديالكوم، وغادي يتواصلوا معكوم إذا كانو مهتمين إن شاء الله. بارك الله فيكوم على التواصل!", "created_at": "2026-04-09T11:17:08.232289", "media_url": null, "media_mime_type": null}]...
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Merci pour votre proposition et la présentation de Merci pour votre proposition et la présentation de votre solution. صراحة أنا مجرد مساعد آلي (روبو) وماشي المسؤول على التسيير أو اتخاذ القرارات فالمصحة. غادي نبلغ الفريق الطبي ديالنا بالعرض ديالكوم، وغادي يتواصلوا معكوم إذا كانو مهتمين إن شاء الله. بارك الله فيكوم على التواصل!...
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[{"id": 12986, "message_id": " [{"id": 12986, "message_id": "2AA0B5D04283779EC6CB", "sender": "user", "message_type": "text", "content": "Hey", "created_at": "2026-04-09T11:16:33.090183", "media_url": null, "media_mime_type": null}, {"id": 12987, "message_id": "A56C76029F4895310D4C7E8D029A4E44", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-09T11:16:34.038850", "media_url": null, "media_mime_type": null}, {"id": 12989, "message_id": "bot_2AA0B5D04283779EC6CB_8149", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 واش كاين شي خدمة أو استفسار معين نقدر نبلغ الفريق الطبي ديالنا عليه؟", "created_at": "2026-04-09T11:16:45.874616", "media_url": null, "media_mime_type": null}, {"id": 12990, "message_id": "2A975B06343B32B98665", "sender": "user", "message_type": "text", "content": "Bonjour, petite question — est-ce que vous manquez parfois des appels de patients ou vous n’arrivez pas à répondre à plusieurs appels en même temps ?\n\nNous sommes une équipe qui développe une réceptionniste IA pour les cliniques (dentistes, centres laser, etc.) qui répond aux appels 24/7, gère plusieurs appels simultanément et prend automatiquement les rendez-vous tout en enregistrant les informations des patients dans un fichier.\n\nElle garde le même ton professionnel et chaleureux avec chaque patient et ne rate aucun détail.\n\nNous avons fait une courte vidéo démo pour montrer comment ça marche 👇", "created_at": "2026-04-09T11:16:48.903987", "media_url": null, "media_mime_type": null}, {"id": 12991, "message_id": "2AD3AE682695B090D6B5", "sender": "user", "message_type": "video", "content": "", "created_at": "2026-04-09T11:16:50.739626", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3313/download", "media_mime_type": "video/mp4"}, {"id": 12992, "message_id": "2A2A60B9AE738C7E9ED8", "sender": "user", "message_type": "text", "content": "L’IA se connecte à votre numéro (05, 06, 07…). Elle répond automatiquement aux appels, échange avec les patients et prend les rendez-vous, sans appels manqués.", "created_at": "2026-04-09T11:16:50.731147", "media_url": null, "media_mime_type": null}, {"id": 12993, "message_id": "bot_2A2A60B9AE738C7E9ED8_4251", "sender": "bot", "message_type": "text", "content": "Merci pour votre proposition et la présentation de votre solution. صراحة أنا مجرد مساعد آلي (روبو) وماشي المسؤول على التسيير أو اتخاذ القرارات فالمصحة. غادي نبلغ الفريق الطبي ديالنا بالعرض ديالكوم، وغادي يتواصلوا معكوم إذا كانو مهتمين إن شاء الله. بارك الله فيكوم على التواصل!", "created_at": "2026-04-09T11:17:08.232289", "media_url": null, "media_mime_type": null}, {"id": 13000, "message_id": "2A8230BA0ED7F287B544", "sender": "user", "message_type": "text", "content": "شكرًا على التوضيح. أنا أيضًا مساعد آلي، وأرغب في التواصل مع الجهة المختصة داخل المصحة. هل يمكنك تزويدي بمعلومات الاتصال الخاصة بالمسؤول عن اتخاذ القرار؟", "created_at": "2026-04-09T11:19:23.576852", "media_url": null, "media_mime_type": null}, {"id": 13002, "message_id": "bot_2A8230BA0ED7F287B544_8008", "sender": "bot", "message_type": "text", "content": "الصراحة أنا غير مجرد مساعد آلي (روبو)، وماعنديش صلاحية نعطي معلومات الاتصال الخاصة بالمسؤولين أو الطاقم الإداري. إذا كان عندك عرض أو طلب رسمي، غادي نبلغ الفريق الطبي ديالنا بالرسالة ديالك، وهم اللي غادي يتواصلوا معك إذا كانو مهتمين إن شاء الله. شكرا على التفهم!", "created_at": "2026-04-09T11:19:37.186030", "media_url": null, "media_mime_type": null}]...
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الصراحة أنا غير مجرد مساعد آلي (روبو)، وماعنديش صل الصراحة أنا غير مجرد مساعد آلي (روبو)، وماعنديش صلاحية نعطي معلومات الاتصال الخاصة بالمسؤولين أو الطاقم الإداري. إذا كان عندك عرض أو طلب رسمي، غادي نبلغ الفريق الطبي ديالنا بالرسالة ديالك، وهم اللي غادي يتواصلوا معك إذا كانو مهتمين إن شاء الله. شكرا على التفهم!...
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[{"id": 12986, "message_id": " [{"id": 12986, "message_id": "2AA0B5D04283779EC6CB", "sender": "user", "message_type": "text", "content": "Hey", "created_at": "2026-04-09T11:16:33.090183", "media_url": null, "media_mime_type": null}, {"id": 12987, "message_id": "A56C76029F4895310D4C7E8D029A4E44", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-09T11:16:34.038850", "media_url": null, "media_mime_type": null}, {"id": 12989, "message_id": "bot_2AA0B5D04283779EC6CB_8149", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 واش كاين شي خدمة أو استفسار معين نقدر نبلغ الفريق الطبي ديالنا عليه؟", "created_at": "2026-04-09T11:16:45.874616", "media_url": null, "media_mime_type": null}, {"id": 12990, "message_id": "2A975B06343B32B98665", "sender": "user", "message_type": "text", "content": "Bonjour, petite question — est-ce que vous manquez parfois des appels de patients ou vous n’arrivez pas à répondre à plusieurs appels en même temps ?\n\nNous sommes une équipe qui développe une réceptionniste IA pour les cliniques (dentistes, centres laser, etc.) qui répond aux appels 24/7, gère plusieurs appels simultanément et prend automatiquement les rendez-vous tout en enregistrant les informations des patients dans un fichier.\n\nElle garde le même ton professionnel et chaleureux avec chaque patient et ne rate aucun détail.\n\nNous avons fait une courte vidéo démo pour montrer comment ça marche 👇", "created_at": "2026-04-09T11:16:48.903987", "media_url": null, "media_mime_type": null}, {"id": 12991, "message_id": "2AD3AE682695B090D6B5", "sender": "user", "message_type": "video", "content": "", "created_at": "2026-04-09T11:16:50.739626", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3313/download", "media_mime_type": "video/mp4"}, {"id": 12992, "message_id": "2A2A60B9AE738C7E9ED8", "sender": "user", "message_type": "text", "content": "L’IA se connecte à votre numéro (05, 06, 07…). Elle répond automatiquement aux appels, échange avec les patients et prend les rendez-vous, sans appels manqués.", "created_at": "2026-04-09T11:16:50.731147", "media_url": null, "media_mime_type": null}, {"id": 12993, "message_id": "bot_2A2A60B9AE738C7E9ED8_4251", "sender": "bot", "message_type": "text", "content": "Merci pour votre proposition et la présentation de votre solution. صراحة أنا مجرد مساعد آلي (روبو) وماشي المسؤول على التسيير أو اتخاذ القرارات فالمصحة. غادي نبلغ الفريق الطبي ديالنا بالعرض ديالكوم، وغادي يتواصلوا معكوم إذا كانو مهتمين إن شاء الله. بارك الله فيكوم على التواصل!", "created_at": "2026-04-09T11:17:08.232289", "media_url": null, "media_mime_type": null}, {"id": 13000, "message_id": "2A8230BA0ED7F287B544", "sender": "user", "message_type": "text", "content": "شكرًا على التوضيح. أنا أيضًا مساعد آلي، وأرغب في التواصل مع الجهة المختصة داخل المصحة. هل يمكنك تزويدي بمعلومات الاتصال الخاصة بالمسؤول عن اتخاذ القرار؟", "created_at": "2026-04-09T11:19:23.576852", "media_url": null, "media_mime_type": null}, {"id": 13002, "message_id": "bot_2A8230BA0ED7F287B544_8008", "sender": "bot", "message_type": "text", "content": "الصراحة أنا غير مجرد مساعد آلي (روبو)، وماعنديش صلاحية نعطي معلومات الاتصال الخاصة بالمسؤولين أو الطاقم الإداري. إذا كان عندك عرض أو طلب رسمي، غادي نبلغ الفريق الطبي ديالنا بالرسالة ديالك، وهم اللي غادي يتواصلوا معك إذا كانو مهتمين إن شاء الله. شكرا على التفهم!", "created_at": "2026-04-09T11:19:37.186030", "media_url": null, "media_mime_type": null}, {"id": 13008, "message_id": "2A25A122D689FB0107D2", "sender": "user", "message_type": "text", "content": "تم الاستلام. نظرًا لعدم توفر صلاحية مشاركة بيانات الاتصال، يُرجى تمرير هذا الطلب إلى الجهة المختصة داخل المصحة أو تزويدي بالإجراء المناسب للتواصل معها.", "created_at": "2026-04-09T11:21:03.219557", "media_url": null, "media_mime_type": null}, {"id": 13013, "message_id": "bot_2A25A122D689FB0107D2_4068", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا بالطلب ديالك وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-04-09T11:21:20.621733", "media_url": null, "media_mime_type": null}]...
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غادي نبلغ الفريق الطبي ديالنا بالطلب ديالك وغادي ي غادي نبلغ الفريق الطبي ديالنا بالطلب ديالك وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻...
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[{"id": 13020, "message_id": " [{"id": 13020, "message_id": "3EB0CE259F0430A61B43FD", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*TWIJAR Abdelhak*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 15 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*TWIJAR*\r\nلديكم موعد مع ** يوم *الأربعاء 15 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T11:22:56.794858", "media_url": null, "media_mime_type": null}, {"id": 13032, "message_id": "ACF9D9E3F820E99D698BF884FC854334", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-09T11:26:43.783883", "media_url": null, "media_mime_type": null}, {"id": 13034, "message_id": "AC062B082BE6C7D053B83C35E1073DC7", "sender": "user", "message_type": "text", "content": "ETTIJER ABDELKHALEK", "created_at": "2026-04-09T11:27:16.214507", "media_url": null, "media_mime_type": null}, {"id": 13036, "message_id": "A511B2BE9B3C2F81E70F479FF2D9CC78", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic and Latin scripts, reflecting the mix of Moroccan Darija and French:\n\n**Arabic Script:**\n\"صافي غير تجي إن شاء الله تجي، وديك ساعة نموديفيي ليك ف لافيش ديالك، وباش ندخلو ليزانفورماسيون إكزاكت.\"\n\n**Latin Script:**\n\"Safé ghir tji insha'Allah tji, o dik sa3a nmodify lik f l'affiche dyalk, o bach ndkhlou les informations exactes.\"\n\n**Breakdown of terms used:**\n* **Safé ghir tji:** Okay, just come.\n* **Insha'Allah:** God willing.\n* **Dik sa3a:** At that time / Then.\n* **Nmodify (Modifier):** I will modify.\n* **L’affiche:** The poster/file/sheet.\n* **Les informations exactes:** The exact information.", "created_at": "2026-04-09T11:27:38.228445", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3328/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13065, "message_id": "ACD36F21A04A32E195F6862FDDBB11BD", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-04-09T11:46:55.021440", "media_url": null, "media_mime_type": null}, {"id": 15622, "message_id": "3EB0331E99C1A9921782BD", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*TWIJAR Abdelhak*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 15 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*TWIJAR*\r\nلديكم موعد مع ** يوم *الأربعاء 15 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-14T14:46:40.257185", "media_url": null, "media_mime_type": null}, {"id": 15645, "message_id": "3EB05BBB427469485E9449", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or confirmation graphic for Tanger Bay Dental Center. It prominently features an animated smiling tooth character giving a thumbs up and holding a small calendar or notepad with a green checkmark inside a box. The background appears to be a blurred view of a dental clinic with a dental chair, light, and cabinets visible in pastel shades. At the top of the image, the logo of Tanger Bay Dental Center is displayed, which consists of a stylized white tooth outline and the words 'TANGER BAY DENTAL CENTER'. The main text on the image, in French, reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark, and underneath in another blue rectangle, it says 'CHEZ TANGER BAY DENTAL CENTER'. The scene is clean and bright, with a blue and white color theme, and has a friendly, reassuring tone.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"cal\n\nUser message context: Salut *TWIJAR Abdelhak*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mercredi 15 avril 2026*\r\n🕘 Heure : *10:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-14T15:01:06.169376", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4068/download", "media_mime_type": "image/jpeg"}, {"id": 15647, "message_id": "AC6C453ED777685E9DB3391C74DD8D45", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-04-14T15:01:32.622483", "media_url": null, "media_mime_type": null}, {"id": 15649, "message_id": "AC4505EA81AEED3DCC63A21D48B0520A", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-14T15:01:50.545392", "media_url": null, "media_mime_type": null}, {"id": 15650, "message_id": "bot_AC4505EA81AEED3DCC63A21D48B0520A_8882", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation, Twijar Abdelhak 😊\n\nVotre rendez-vous avec Dr Haitham Boutaib est bien confirmé pour le mercredi 15 avril 2026 à 10:00 chez Centre Dentaire Tanger Bay.\n\nSi vous avez la moindre question ou besoin d’aide avant le rendez-vous, n’hésitez pas à nous écrire ici ou à appeler le 06 60 02 22 63.\n\nAu plaisir de vous accueillir !", "created_at": "2026-04-14T15:02:05.342410", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre confirmation, Twijar Abd Merci beaucoup pour votre confirmation, Twijar Abdelhak 😊
Votre rendez-vous avec Dr Haitham Boutaib est bien confirmé pour le mercredi 15 avril 2026 à 10:00 chez Centre Dentaire Tanger Bay.
Si vous avez la moindre question ou besoin d’aide avant le rendez-vous, n’hésitez pas à nous écrire ici ou à appeler le 06 60 02 22 63.
Au plaisir de vous accueillir !...
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[{"id": 15650, "message_id": " [{"id": 15650, "message_id": "bot_AC4505EA81AEED3DCC63A21D48B0520A_8882", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation, Twijar Abdelhak 😊\n\nVotre rendez-vous avec Dr Haitham Boutaib est bien confirmé pour le mercredi 15 avril 2026 à 10:00 chez Centre Dentaire Tanger Bay.\n\nSi vous avez la moindre question ou besoin d’aide avant le rendez-vous, n’hésitez pas à nous écrire ici ou à appeler le 06 60 02 22 63.\n\nAu plaisir de vous accueillir !", "created_at": "2026-04-14T15:02:05.342410", "media_url": null, "media_mime_type": null}, {"id": 15890, "message_id": "3EB0313BBA8B7F7187BD76", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*TWIJAR Abdelhak*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 15 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*TWIJAR*\r\nلديكم موعد مع ** يوم *الأربعاء 15 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T08:19:55.945927", "media_url": null, "media_mime_type": null}, {"id": 15916, "message_id": "A591BB875E54746B8959C8F2264B0ADB", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n\"السلام عليكم سي عبد الحق، صباح الخير، كي صبحتي مزيان؟ بيخير؟ سي عبد الحق عندك rendez-vous اليوم معانا مع العشرة، صافي ديك ساعة عيط لي إلا ما عرفتيش localisation.\"", "created_at": "2026-04-15T08:35:27.760212", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4153/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15917, "message_id": "AC2C4EBC850BFF2196317C0B1C22EC28", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio:\n\n**Arabic Script:**\n\"لالة صباح الخير، سي محمد، صافا بيخير؟ أنا لقيتيني جاي لعندكم إن شاء الله، أنا قريب لعندكم. واحد 5 د الدقائق ولا 7 د الدقائق نكون عندكم إن شاء الله.\"\n\n**Latin Script (Darija):**\n\"Lalla sbah l-khir, si Mohammed, ça va bikhir? Ana lqitini jay l-3ndkom nchallah, ana qrib l-3ndkom. Wahed 5 d-dqayeq wla 7 d-dqayeq nkoun 3ndkom nchallah.\"", "created_at": "2026-04-15T08:36:06.955869", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4154/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16266, "message_id": "3EB0DF14C029EB85C5D656", "sender": "bot", "message_type": "image", "content": " ", "created_at": "2026-04-15T15:42:20.734492", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4286/download", "media_mime_type": "image/jpeg"}, {"id": 16268, "message_id": "3EB0729F58A46A30CDD895", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an intraoral occlusal view of the lower arch. The tongue and lower teeth are clearly visible, retracted by mouth mirrors for unobstructed view. Most of the visible molars and premolars have significant dark brown to black discoloration involving occlusal, buccal, and lingual surfaces. The crowns of several teeth appear extensively damaged by carious lesions. Some molars have deep cavitations and possible remnants of food debris or necrotic tissue. The gingival tissue appears moist and pink but may have minor irritation close to carious lesions. The rest of the oral mucosa looks unremarkable. No dental restorations (e.g. fillings, crowns) are visible. No text is present.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_right_molars\",\n \"observation\": \"Extensive dark brown/black carious lesions with deep cavitations and surface breakdown.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"lower_left_molars\",\n \"observation\": \"Extensive dark brown/black decay present, large enamel and dentin", "created_at": "2026-04-15T15:42:41.429066", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4287/download", "media_mime_type": "image/jpeg"}, {"id": 16269, "message_id": "3EB0F180D6780241FB33B7", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photo showing the upper dental arch and palate. The teeth are clearly visible, with significant brown discoloration, cavitated lesions, and areas of darkened decay on multiple molars and premolars on both sides. There is extensive loss of tooth structure especially on the left and right posterior teeth (molars and premolars). The anterior teeth (front upper teeth) also show brown staining, particularly along the edges near the gumline. The gingival tissue appears mostly pink with mild redness adjacent to the decayed areas. Soft tissue of the hard palate appears normal in color, with no visible lesions or swelling.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left posterior (molars & premolars)\",\n \"observation\": \"Multiple teeth exhibit large cavitated carious lesions with extensive brown-black decay. Structural loss is evident.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"upper_right posterior (molars & premolars)\",\n \"observation\": \"Large carious lesions with dark brown/black decay present on most teeth. Substantial loss of tooth structure observed", "created_at": "2026-04-15T15:43:03.678910", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4288/download", "media_mime_type": "image/jpeg"}, {"id": 16270, "message_id": "3EB0EC72F94DC6D0FA8C07", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-quality intraoral clinical photo showing both the upper and lower anterior and posterior teeth. The mouth is being held open with retractors, allowing a clear view of the teeth and surrounding gum tissue. Nearly all teeth are heavily stained with dark brown to black deposits, particularly near the gumline and on the occlusal and incisal surfaces. The staining is widespread, affecting both arches, and appears to be consistent with external deposits or heavy tobacco use. There appears to be plaque and potentially calculus accumulation, especially near the gingival margin and on the lingual and proximal surfaces. The teeth have irregular surfaces, though the extent of decay versus staining is difficult to confirm from the image alone. The gingiva appears erythematous with some swelling, particularly in the lower anterior area.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Widespread, dark brown staining and irregular discoloration on all visible surfaces. Incisal edges show staining and possible attrition. Some possible decalcification or erosion.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"front_lower\",", "created_at": "2026-04-15T15:43:26.117696", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4289/download", "media_mime_type": "image/jpeg"}, {"id": 16271, "message_id": "3EB0609333AF218598BFDA", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a close-up intraoral clinical photograph of the anterior teeth on both upper and lower jaws. The photo is taken with cheek retractors in place, providing a clear view of teeth and marginal gum tissues. There is extensive, dark brown to black staining and deposits on both upper and lower front teeth. The stains are both on the surfaces and in interproximal spaces. Some incisal edges show visible chipping and wear. The gingiva appears pink but may exhibit mild inflammation adjacent to some teeth. Plaque and/or calculus deposits are prominent, especially along the gum line and between the teeth. Enamel surfaces display areas of translucency and erosion. Most teeth present are heavily stained, and the pattern suggests chronic exposure to staining agents.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Significant brown/black staining and surface deposits, multiple teeth with chipping and wear at incisal edges\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Severe brown/black staining and surface build-up, several teeth with signs of", "created_at": "2026-04-15T15:43:40.362162", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4290/download", "media_mime_type": "image/jpeg"}, {"id": 16576, "message_id": "AC1801DE6D08FDD7F202113412C2B531", "sender": "user", "message_type": "text", "content": "Bonjour, merci de m'organise un rendez vous samedi 18.04.2026", "created_at": "2026-04-16T09:16:41.694019", "media_url": null, "media_mime_type": null}, {"id": 16577, "message_id": "AC52C69D83CFA9BCA03669D1A530A87E", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-16T09:16:42.145227", "media_url": null, "media_mime_type": null}, {"id": 16579, "message_id": "bot_AC52C69D83CFA9BCA03669D1A530A87E_8426", "sender": "bot", "message_type": "text", "content": "Bonjour Twijar Abdelhak 😊\n\nPour organiser votre rendez-vous le samedi 18 avril 2026, pouvez-vous me préciser le motif de votre visite (par exemple : détartrage, contrôle, douleur, etc.) ? Merci de me le confirmer pour que l’équipe puisse valider votre demande rapidement.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-16T09:17:38.308613", "media_url": null, "media_mime_type": null}]...
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Bonjour Twijar Abdelhak 😊
Pour organiser votre re Bonjour Twijar Abdelhak 😊
Pour organiser votre rendez-vous le samedi 18 avril 2026, pouvez-vous me préciser le motif de votre visite (par exemple : détartrage, contrôle, douleur, etc.) ? Merci de me le confirmer pour que l’équipe puisse valider votre demande rapidement.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 15916, "message_id": " [{"id": 15916, "message_id": "A591BB875E54746B8959C8F2264B0ADB", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n\"السلام عليكم سي عبد الحق، صباح الخير، كي صبحتي مزيان؟ بيخير؟ سي عبد الحق عندك rendez-vous اليوم معانا مع العشرة، صافي ديك ساعة عيط لي إلا ما عرفتيش localisation.\"", "created_at": "2026-04-15T08:35:27.760212", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4153/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15917, "message_id": "AC2C4EBC850BFF2196317C0B1C22EC28", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio:\n\n**Arabic Script:**\n\"لالة صباح الخير، سي محمد، صافا بيخير؟ أنا لقيتيني جاي لعندكم إن شاء الله، أنا قريب لعندكم. واحد 5 د الدقائق ولا 7 د الدقائق نكون عندكم إن شاء الله.\"\n\n**Latin Script (Darija):**\n\"Lalla sbah l-khir, si Mohammed, ça va bikhir? Ana lqitini jay l-3ndkom nchallah, ana qrib l-3ndkom. Wahed 5 d-dqayeq wla 7 d-dqayeq nkoun 3ndkom nchallah.\"", "created_at": "2026-04-15T08:36:06.955869", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4154/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16266, "message_id": "3EB0DF14C029EB85C5D656", "sender": "bot", "message_type": "image", "content": " ", "created_at": "2026-04-15T15:42:20.734492", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4286/download", "media_mime_type": "image/jpeg"}, {"id": 16268, "message_id": "3EB0729F58A46A30CDD895", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an intraoral occlusal view of the lower arch. The tongue and lower teeth are clearly visible, retracted by mouth mirrors for unobstructed view. Most of the visible molars and premolars have significant dark brown to black discoloration involving occlusal, buccal, and lingual surfaces. The crowns of several teeth appear extensively damaged by carious lesions. Some molars have deep cavitations and possible remnants of food debris or necrotic tissue. The gingival tissue appears moist and pink but may have minor irritation close to carious lesions. The rest of the oral mucosa looks unremarkable. No dental restorations (e.g. fillings, crowns) are visible. No text is present.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_right_molars\",\n \"observation\": \"Extensive dark brown/black carious lesions with deep cavitations and surface breakdown.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"lower_left_molars\",\n \"observation\": \"Extensive dark brown/black decay present, large enamel and dentin", "created_at": "2026-04-15T15:42:41.429066", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4287/download", "media_mime_type": "image/jpeg"}, {"id": 16269, "message_id": "3EB0F180D6780241FB33B7", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photo showing the upper dental arch and palate. The teeth are clearly visible, with significant brown discoloration, cavitated lesions, and areas of darkened decay on multiple molars and premolars on both sides. There is extensive loss of tooth structure especially on the left and right posterior teeth (molars and premolars). The anterior teeth (front upper teeth) also show brown staining, particularly along the edges near the gumline. The gingival tissue appears mostly pink with mild redness adjacent to the decayed areas. Soft tissue of the hard palate appears normal in color, with no visible lesions or swelling.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left posterior (molars & premolars)\",\n \"observation\": \"Multiple teeth exhibit large cavitated carious lesions with extensive brown-black decay. Structural loss is evident.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"upper_right posterior (molars & premolars)\",\n \"observation\": \"Large carious lesions with dark brown/black decay present on most teeth. Substantial loss of tooth structure observed", "created_at": "2026-04-15T15:43:03.678910", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4288/download", "media_mime_type": "image/jpeg"}, {"id": 16270, "message_id": "3EB0EC72F94DC6D0FA8C07", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-quality intraoral clinical photo showing both the upper and lower anterior and posterior teeth. The mouth is being held open with retractors, allowing a clear view of the teeth and surrounding gum tissue. Nearly all teeth are heavily stained with dark brown to black deposits, particularly near the gumline and on the occlusal and incisal surfaces. The staining is widespread, affecting both arches, and appears to be consistent with external deposits or heavy tobacco use. There appears to be plaque and potentially calculus accumulation, especially near the gingival margin and on the lingual and proximal surfaces. The teeth have irregular surfaces, though the extent of decay versus staining is difficult to confirm from the image alone. The gingiva appears erythematous with some swelling, particularly in the lower anterior area.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Widespread, dark brown staining and irregular discoloration on all visible surfaces. Incisal edges show staining and possible attrition. Some possible decalcification or erosion.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"front_lower\",", "created_at": "2026-04-15T15:43:26.117696", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4289/download", "media_mime_type": "image/jpeg"}, {"id": 16271, "message_id": "3EB0609333AF218598BFDA", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a close-up intraoral clinical photograph of the anterior teeth on both upper and lower jaws. The photo is taken with cheek retractors in place, providing a clear view of teeth and marginal gum tissues. There is extensive, dark brown to black staining and deposits on both upper and lower front teeth. The stains are both on the surfaces and in interproximal spaces. Some incisal edges show visible chipping and wear. The gingiva appears pink but may exhibit mild inflammation adjacent to some teeth. Plaque and/or calculus deposits are prominent, especially along the gum line and between the teeth. Enamel surfaces display areas of translucency and erosion. Most teeth present are heavily stained, and the pattern suggests chronic exposure to staining agents.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Significant brown/black staining and surface deposits, multiple teeth with chipping and wear at incisal edges\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Severe brown/black staining and surface build-up, several teeth with signs of", "created_at": "2026-04-15T15:43:40.362162", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4290/download", "media_mime_type": "image/jpeg"}, {"id": 16576, "message_id": "AC1801DE6D08FDD7F202113412C2B531", "sender": "user", "message_type": "text", "content": "Bonjour, merci de m'organise un rendez vous samedi 18.04.2026", "created_at": "2026-04-16T09:16:41.694019", "media_url": null, "media_mime_type": null}, {"id": 16577, "message_id": "AC52C69D83CFA9BCA03669D1A530A87E", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-16T09:16:42.145227", "media_url": null, "media_mime_type": null}, {"id": 16579, "message_id": "bot_AC52C69D83CFA9BCA03669D1A530A87E_8426", "sender": "bot", "message_type": "text", "content": "Bonjour Twijar Abdelhak 😊\n\nPour organiser votre rendez-vous le samedi 18 avril 2026, pouvez-vous me préciser le motif de votre visite (par exemple : détartrage, contrôle, douleur, etc.) ? Merci de me le confirmer pour que l’équipe puisse valider votre demande rapidement.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-16T09:17:38.308613", "media_url": null, "media_mime_type": null}, {"id": 16581, "message_id": "AC653A26FD80658C2A57E0D2E0D63FD6", "sender": "user", "message_type": "text", "content": "Motif détartrage", "created_at": "2026-04-16T09:18:54.452297", "media_url": null, "media_mime_type": null}, {"id": 16585, "message_id": "bot_AC653A26FD80658C2A57E0D2E0D63FD6_7967", "sender": "bot", "message_type": "text", "content": "Merci Twijar Abdelhak ! Votre demande pour un rendez-vous de détartrage le samedi 18 avril 2026 a bien été transmise à l’équipe 😊\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-16T09:19:07.972389", "media_url": null, "media_mime_type": null}]...
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Merci Twijar Abdelhak ! Votre demande pour un rend Merci Twijar Abdelhak ! Votre demande pour un rendez-vous de détartrage le samedi 18 avril 2026 a bien été transmise à l’équipe 😊
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 18602, "message_id": " [{"id": 18602, "message_id": "3EB067244FF37B83192B45", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ETTIJER ABDELKHALEK*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *samedi 25 avril 2026* à *09:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 25 أبريل 2026* على الساعة *09:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T14:40:12.311986", "media_url": null, "media_mime_type": null}, {"id": 18629, "message_id": "3EB0B26BA1EEF9410BFF20", "sender": "bot", "message_type": "image", "content": "Salut *ETTIJER ABDELKHALEK*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 25 avril 2026*\r\n🕘 Heure : *09:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.\r\n", "created_at": "2026-04-24T15:02:39.388667", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5159/download", "media_mime_type": "image/jpeg"}, {"id": 18631, "message_id": "ACC9AD0B0DFB77E6F8327926FF16A938", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-24T15:02:58.120472", "media_url": null, "media_mime_type": null}, {"id": 19020, "message_id": "3EB00D9F32E699305827C1", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *5000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+4345,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-25T08:59:02.123453", "media_url": null, "media_mime_type": null}, {"id": 19021, "message_id": "3EB0043797B603FEE6ED1B", "sender": "bot", "message_type": "document", "content": "2026042509585622.pdf", "created_at": "2026-04-25T08:59:13.829263", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5310/download", "media_mime_type": "application/pdf"}, {"id": 20483, "message_id": "3EB0823A55778BDA0DBF68", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ETTIJER ABDELKHALEK*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 07 mai 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 7 ماي 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-29T10:03:26.149916", "media_url": null, "media_mime_type": null}, {"id": 20484, "message_id": "3EB0F919B393016C1D2637", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ETTIJER ABDELKHALEK*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *samedi 09 mai 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 9 ماي 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-29T10:03:42.523949", "media_url": null, "media_mime_type": null}, {"id": 20487, "message_id": "3EB0F03065583BE24868DD", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *4000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+7325,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-29T10:05:13.431531", "media_url": null, "media_mime_type": null}, {"id": 20488, "message_id": "3EB03700C9A47F667B1253", "sender": "bot", "message_type": "document", "content": "2026042911050436.pdf", "created_at": "2026-04-29T10:05:38.526009", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5773/download", "media_mime_type": "application/pdf"}, {"id": 21064, "message_id": "AC97ECEB4E09350631CAA96D04120397", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-04-30T08:19:05.707589", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5977/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 24884, "message_id": "AC1AF529BD7F7DF8E1F4699CFC636428", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-05-06T15:09:47.534817", "media_url": null, "media_mime_type": null}, {"id": 24885, "message_id": "bot_AC1AF529BD7F7DF8E1F4699CFC636428_6414", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊\n\nL’équipe va revenir vers vous pour valider le rendez-vous. N’hésitez pas si vous avez d’autres questions !", "created_at": "2026-05-06T15:10:04.884235", "media_url": null, "media_mime_type": null}]...
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Merci pour votre confirmation 😊
L’équipe va reven Merci pour votre confirmation 😊
L’équipe va revenir vers vous pour valider le rendez-vous. N’hésitez pas si vous avez d’autres questions !...
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[{"id": 18631, "message_id": " [{"id": 18631, "message_id": "ACC9AD0B0DFB77E6F8327926FF16A938", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-24T15:02:58.120472", "media_url": null, "media_mime_type": null}, {"id": 19020, "message_id": "3EB00D9F32E699305827C1", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *5000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+4345,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-25T08:59:02.123453", "media_url": null, "media_mime_type": null}, {"id": 19021, "message_id": "3EB0043797B603FEE6ED1B", "sender": "bot", "message_type": "document", "content": "2026042509585622.pdf", "created_at": "2026-04-25T08:59:13.829263", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5310/download", "media_mime_type": "application/pdf"}, {"id": 20483, "message_id": "3EB0823A55778BDA0DBF68", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ETTIJER ABDELKHALEK*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 07 mai 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 7 ماي 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-29T10:03:26.149916", "media_url": null, "media_mime_type": null}, {"id": 20484, "message_id": "3EB0F919B393016C1D2637", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ETTIJER ABDELKHALEK*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *samedi 09 mai 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 9 ماي 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-29T10:03:42.523949", "media_url": null, "media_mime_type": null}, {"id": 20487, "message_id": "3EB0F03065583BE24868DD", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *4000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+7325,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-29T10:05:13.431531", "media_url": null, "media_mime_type": null}, {"id": 20488, "message_id": "3EB03700C9A47F667B1253", "sender": "bot", "message_type": "document", "content": "2026042911050436.pdf", "created_at": "2026-04-29T10:05:38.526009", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5773/download", "media_mime_type": "application/pdf"}, {"id": 21064, "message_id": "AC97ECEB4E09350631CAA96D04120397", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-04-30T08:19:05.707589", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5977/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 24884, "message_id": "AC1AF529BD7F7DF8E1F4699CFC636428", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-05-06T15:09:47.534817", "media_url": null, "media_mime_type": null}, {"id": 24885, "message_id": "bot_AC1AF529BD7F7DF8E1F4699CFC636428_6414", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊\n\nL’équipe va revenir vers vous pour valider le rendez-vous. N’hésitez pas si vous avez d’autres questions !", "created_at": "2026-05-06T15:10:04.884235", "media_url": null, "media_mime_type": null}, {"id": 25975, "message_id": "ACEE669D8F8F85DD816D2703890BE1B5", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-05-08T15:12:10.135547", "media_url": null, "media_mime_type": null}, {"id": 25976, "message_id": "bot_ACEE669D8F8F85DD816D2703890BE1B5_2759", "sender": "bot", "message_type": "text", "content": "Merci, c’est bien noté ! L’équipe va vous contacter pour la confirmation définitive إن شاء الله. \n\nSi besoin, vous pouvez aussi nous joindre au 06 60 02 22 63.", "created_at": "2026-05-08T15:12:22.443264", "media_url": null, "media_mime_type": null}]...
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Merci, c’est bien noté ! L’équipe va vous contacte Merci, c’est bien noté ! L’équipe va vous contacter pour la confirmation définitive إن شاء الله.
Si besoin, vous pouvez aussi nous joindre au 06 60 02 22 63....
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[{"id": 39794, "message_id": " [{"id": 39794, "message_id": "3EB0D1FBBC3F6C2D2D315A", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ETTIJER ABDELKHALEK*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mercredi 10 juin 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 10 يونيو 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-06-06T12:06:36.968511", "media_url": null, "media_mime_type": null}, {"id": 43657, "message_id": "A5D7FDAC67E279F06999144B973283DC", "sender": "bot", "message_type": "text", "content": "Je ne suis pas disponible. Ça va ?", "created_at": "2026-06-15T12:09:00.400569", "media_url": null, "media_mime_type": null}, {"id": 43833, "message_id": "AC9BA35ADDCFDF53A55595051DD71DC2", "sender": "user", "message_type": "text", "content": "Bonjour, toujours J'attend votre réponse ? Rendez vous. Merci", "created_at": "2026-06-15T16:10:36.884465", "media_url": null, "media_mime_type": null}, {"id": 43845, "message_id": "A528D7CE6DE5484B8283FC1597990273", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n**السلام عليكم سي خالد، كيداير بخير؟ كون هاني، أنا غانعطيك rendez-vous. أنا سولت كاع les techniciens خدامين ف les PC، يساليوا أنا غانعطيك rendez-vous. أنا كنشوف ليك زعما شي وقيت فهاد السيمانة هادي.**\n\n***\n\n**Transliteration (Latin Script):**\n*السلام عليكم (Assalamu alaykum) si Khalid, ki dayer bekhir? Kon hani, ana ghan'3tik rendez-vous. Ana swwelt ga3 les techniciens khaddamin f les PC, isaliw ana ghan'3tik rendez-vous. Ana kanchouf lik za3ma chi wqit f had s-semana hadi.*", "created_at": "2026-06-15T16:14:06.213799", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/12089/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 43852, "message_id": "3EB0592EA977E221FAA4A5", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ETTIJER ABDELKHALEK*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 18 juin 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 18 يونيو 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-06-15T16:17:58.449439", "media_url": null, "media_mime_type": null}, {"id": 43866, "message_id": "AC58A644EE7166199F8F8B6A12B775E0", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-06-15T16:26:38.321420", "media_url": null, "media_mime_type": null}, {"id": 44894, "message_id": "3EB006EEC9C2BA9DD1E02D", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ETTIJER ABDELKHALEK*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 18 juin 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 18 يونيو 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-06-17T15:00:04.952158", "media_url": null, "media_mime_type": null}, {"id": 44896, "message_id": "AC52E5742FAB0921DB213B0A7D498AD7", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-06-17T15:00:31.012583", "media_url": null, "media_mime_type": null}, {"id": 44898, "message_id": "bot_AC52E5742FAB0921DB213B0A7D498AD7_2321", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation !", "created_at": "2026-06-17T15:01:03.388014", "media_url": null, "media_mime_type": null}, {"id": 44899, "message_id": "bot_AC52E5742FAB0921DB213B0A7D498AD7_5239", "sender": "bot", "message_type": "text", "content": "Votre rendez-vous avec Dr Haitham Boutaib est bien noté pour jeudi 18 juin 2026 à 17h00.", "created_at": "2026-06-17T15:01:03.425757", "media_url": null, "media_mime_type": null}, {"id": 44900, "message_id": "bot_AC52E5742FAB0921DB213B0A7D498AD7_6042", "sender": "bot", "message_type": "text", "content": "Si jamais vous avez un empêchement, n'hésitez pas à contacter la réception au 060022263 ou 0539948014.", "created_at": "2026-06-17T15:01:03.462711", "media_url": null, "media_mime_type": null}, {"id": 44901, "message_id": "bot_AC52E5742FAB0921DB213B0A7D498AD7_2987", "sender": "bot", "message_type": "text", "content": "À bientôt !", "created_at": "2026-06-17T15:01:03.499754", "media_url": null, "media_mime_type": null}]...
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Merci pour votre confirmation ! Votre rendez-vous Merci pour votre confirmation ! Votre rendez-vous avec Dr Haitham Boutaib est bien noté pour jeudi 18 juin 2026 à 17h00. Si jamais vous avez un empêchement, n'hésitez pas à contacter la réception au 060022263 ou 0539948014. À bientôt !...
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[{"id": 13056, "message_id": " [{"id": 13056, "message_id": "AC58CB2F488573A3E2B3B6EC36FCC1F5", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-04-09T11:34:55.864818", "media_url": null, "media_mime_type": null}, {"id": 13057, "message_id": "A55300A0ADC970626E1B9AA0500B039F", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-09T11:34:56.414350", "media_url": null, "media_mime_type": null}, {"id": 13058, "message_id": "bot_AC58CB2F488573A3E2B3B6EC36FCC1F5_6580", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟ 😊", "created_at": "2026-04-09T11:35:14.289321", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centr مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟ 😊...
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[{"id": 13056, "message_id": " [{"id": 13056, "message_id": "AC58CB2F488573A3E2B3B6EC36FCC1F5", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-04-09T11:34:55.864818", "media_url": null, "media_mime_type": null}, {"id": 13057, "message_id": "A55300A0ADC970626E1B9AA0500B039F", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-09T11:34:56.414350", "media_url": null, "media_mime_type": null}, {"id": 13058, "message_id": "bot_AC58CB2F488573A3E2B3B6EC36FCC1F5_6580", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟ 😊", "created_at": "2026-04-09T11:35:14.289321", "media_url": null, "media_mime_type": null}, {"id": 13060, "message_id": "3EB0E59C870C17C36DD9AD", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*MACHAR Kaoutar*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 13 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 13 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T11:37:47.869001", "media_url": null, "media_mime_type": null}, {"id": 14035, "message_id": "3EB0630F2ECFDA40D0D5D9", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*MACHAR Kaoutar*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 13 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 13 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-11T12:34:51.694306", "media_url": null, "media_mime_type": null}, {"id": 14225, "message_id": "3EB01E7C2089F1C605A029", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a digitally created advertisement image for Tanger Bay Dental Center. The background is a blurred dental clinic setting, with a dental chair partially visible. In the foreground, there is a large, animated, anthropomorphic tooth character with a smiling face and thumbs up gesture. The character is holding a notepad with a large green checkmark. At the top of the image, there is the logo for Tanger Bay Dental Center featuring a stylized tooth graphic and the clinic name. Two blue banners contain French text confirming a dental appointment. The overall color palette is light blue and white.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\"\n ],\n\nUser message context: Salut *MACHAR Kaoutar*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *lundi 13 avril 2026*\r\n🕘 Heure : *17:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-12T00:28:04.634587", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3673/download", "media_mime_type": "image/jpeg"}, {"id": 14732, "message_id": "3EB095AD0943408AFAF323", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*MACHAR Kaoutar*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 13 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 13 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-13T10:18:42.638295", "media_url": null, "media_mime_type": null}, {"id": 14863, "message_id": "3EB00D058FD57F288717F8", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*MACHAR Kaoutar*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 13 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 13 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-13T13:27:13.421216", "media_url": null, "media_mime_type": null}, {"id": 15105, "message_id": "3EB01AE5B8E4B239714D9F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*MACHAR Kaoutar*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 16 avril 2026* à *10:15* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *10:15* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-13T17:29:57.376700", "media_url": null, "media_mime_type": null}, {"id": 15106, "message_id": "AC65FFF47F459893AFC78C54B3E7D67B", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital transaction receipt with a black background and text in white and gray. The transaction amount is 500.00 DH. The receipt is for a dentist named 'Haytam Dentiste.' It includes reference details, the transaction type, sender and beneficiary information, sender account number, beneficiary RIB, amount, transaction status, initiation and execution dates, and the reason for the transfer. The status is marked as 'Executed.' Most fields use standard French banking transaction terms.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"500,00 DH\",\n \"Haytam Dentiste\",\n \"Référence\",\n \"354145082\",\n \"Type du virement\",\n \"Standard\",\n \"Emetteur\",\n \"MME MACHAR KAOUTAR\",\n \"Compte émetteur\",\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image captures a digital screenshot or photo of a money transfer confirmation. The document is in French, with a dark background and white text, showing details of a bank transfer. It records a payment of 500,00 DH to 'Haytam Dentiste'. The document includes a transaction reference, type of transfer, sender and recipient details, account numbers, status, dates of initiation and execution (both on 13/04/2026), and the reason for the transfer, which is 'Avence Dentiste'.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"500,00 DH\",\n \"Haytam Dentiste\",\n \"Référence\",\n \"354145082\",\n \"Type du virement\",\n \"Standard\",\n \"Emetteur\",\n \"MME MACHAR KAOUTAR\",", "created_at": "2026-04-13T17:33:45.242892", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3881/download", "media_mime_type": "image/jpeg"}, {"id": 15107, "message_id": "3EB0887D4F183DF1614F87", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *500,00* dirhams (*Virement*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-3000,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-13T17:33:57.082523", "media_url": null, "media_mime_type": null}, {"id": 15108, "message_id": "bot_AC65FFF47F459893AFC78C54B3E7D67B_933", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم 😊 توصلنا بتأكيد الأداء ديالكوم، شكرا بارك الله فيكوم. إذا محتاجين شي توضيح إضافي ولا عندكوم سؤال، حنا رهن الإشارة.", "created_at": "2026-04-13T17:34:15.235378", "media_url": null, "media_mime_type": null}]...
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مرحبا بيكوم 😊 توصلنا بتأكيد الأداء ديالكوم، شكرا ب مرحبا بيكوم 😊 توصلنا بتأكيد الأداء ديالكوم، شكرا بارك الله فيكوم. إذا محتاجين شي توضيح إضافي ولا عندكوم سؤال، حنا رهن الإشارة....
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[{"id": 46410, "message_id": " [{"id": 46410, "message_id": "ACB7F714B85BA3B623DE51C7E8291D12", "sender": "user", "message_type": "text", "content": "Salam khti n9dar m3ak kawtar machar 9dar nji darani darsa likan tbib raybdali kadarni blbroda", "created_at": "2026-06-22T07:56:23.140564", "media_url": null, "media_mime_type": null}, {"id": 46414, "message_id": "A5EB647FFF49E106AD5D7D0B084F2E5E", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-06-22T07:56:36.215406", "media_url": null, "media_mime_type": null}, {"id": 46415, "message_id": "bot_ACB7F714B85BA3B623DE51C7E8291D12_8557", "sender": "bot", "message_type": "text", "content": "كنعتدر على سماع هاد الخبر 🙏🏻 غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت.", "created_at": "2026-06-22T07:56:37.616458", "media_url": null, "media_mime_type": null}]...
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كنعتدر على سماع هاد الخبر 🙏🏻 غادي نبلغ الفريق الطب كنعتدر على سماع هاد الخبر 🙏🏻 غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت....
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[{"id": 13069, "message_id": " [{"id": 13069, "message_id": "3EB0E9821E8E6D1C8FA8E4", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHATT MARIAM*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 09 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*CHATT*\r\nلديكم موعد مع ** يوم *الخميس 9 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T11:56:40.435073", "media_url": null, "media_mime_type": null}, {"id": 13183, "message_id": "3EB02DF27C75D74E714B79", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-900,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-09T15:09:01.769407", "media_url": null, "media_mime_type": null}, {"id": 13185, "message_id": "3EB0F82E172AD9973E2A65", "sender": "bot", "message_type": "document", "content": "2026040916085135.pdf", "created_at": "2026-04-09T15:09:21.375041", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3376/download", "media_mime_type": "application/pdf"}, {"id": 14760, "message_id": "A5E423528C083BD399049294BB01AE53", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم مريم، كي دايرة؟ مزيانة؟ بخير؟ مريم، القفطية ديالك واجدة، فوقاش تكوني dispo باش ناخد ليك rendez-vous.\n\n**Transcription (Latin script):**\nSalam Aleykum Maryam, kif dayra? Meziana? Bikher? Maryam, l-qaftya dyalk wajda. Fouqach tkouni dispo bach nakhoud lik rendez-vous.", "created_at": "2026-04-13T10:54:14.028315", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3785/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14761, "message_id": "ACA044B312A8DD822053F70959E44724", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Arabic script (Moroccan Darija):\n\n\"السلام عليكم، واخا أختي أنا غنشوف مع الخدمة وديك الساعة نرد عليك صافي؟ يلاه شكرا.\"\n\nAnd here is the transcription in Latin script (as spoken):\n\n\"Salamu-alaikum, wakha khti ana ghanshouf m3a l-khadma w-dik sa3a n-rred 3lik safi? Yallah shukran.\"", "created_at": "2026-04-13T11:00:19.652054", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3786/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14762, "message_id": "bot_ACA044B312A8DD822053F70959E44724_1950", "sender": "bot", "message_type": "text", "content": "مرحبا مريم 😊 شكرا على الرد ديالكوم.\n\nخدي راحتكوم وشوفي مع الخدمة، وقتما تكوني متاحة ردي علينا باش نبرمجو لكوم الموعد إن شاء الله.\n\nوقتما حتاجيتيو شي حاجة أو بغيتو أي مساعدة، حنا رهن الإشارة ديالكوم!", "created_at": "2026-04-13T11:00:54.741302", "media_url": null, "media_mime_type": null}]...
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مرحبا مريم 😊 شكرا على الرد ديالكوم.
خدي راحتكوم و مرحبا مريم 😊 شكرا على الرد ديالكوم.
خدي راحتكوم وشوفي مع الخدمة، وقتما تكوني متاحة ردي علينا باش نبرمجو لكوم الموعد إن شاء الله.
وقتما حتاجيتيو شي حاجة أو بغيتو أي مساعدة، حنا رهن الإشارة ديالكوم!...
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[{"id": 13069, "message_id": " [{"id": 13069, "message_id": "3EB0E9821E8E6D1C8FA8E4", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHATT MARIAM*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 09 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*CHATT*\r\nلديكم موعد مع ** يوم *الخميس 9 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T11:56:40.435073", "media_url": null, "media_mime_type": null}, {"id": 13183, "message_id": "3EB02DF27C75D74E714B79", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-900,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-09T15:09:01.769407", "media_url": null, "media_mime_type": null}, {"id": 13185, "message_id": "3EB0F82E172AD9973E2A65", "sender": "bot", "message_type": "document", "content": "2026040916085135.pdf", "created_at": "2026-04-09T15:09:21.375041", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3376/download", "media_mime_type": "application/pdf"}, {"id": 14760, "message_id": "A5E423528C083BD399049294BB01AE53", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم مريم، كي دايرة؟ مزيانة؟ بخير؟ مريم، القفطية ديالك واجدة، فوقاش تكوني dispo باش ناخد ليك rendez-vous.\n\n**Transcription (Latin script):**\nSalam Aleykum Maryam, kif dayra? Meziana? Bikher? Maryam, l-qaftya dyalk wajda. Fouqach tkouni dispo bach nakhoud lik rendez-vous.", "created_at": "2026-04-13T10:54:14.028315", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3785/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14761, "message_id": "ACA044B312A8DD822053F70959E44724", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Arabic script (Moroccan Darija):\n\n\"السلام عليكم، واخا أختي أنا غنشوف مع الخدمة وديك الساعة نرد عليك صافي؟ يلاه شكرا.\"\n\nAnd here is the transcription in Latin script (as spoken):\n\n\"Salamu-alaikum, wakha khti ana ghanshouf m3a l-khadma w-dik sa3a n-rred 3lik safi? Yallah shukran.\"", "created_at": "2026-04-13T11:00:19.652054", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3786/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14762, "message_id": "bot_ACA044B312A8DD822053F70959E44724_1950", "sender": "bot", "message_type": "text", "content": "مرحبا مريم 😊 شكرا على الرد ديالكوم.\n\nخدي راحتكوم وشوفي مع الخدمة، وقتما تكوني متاحة ردي علينا باش نبرمجو لكوم الموعد إن شاء الله.\n\nوقتما حتاجيتيو شي حاجة أو بغيتو أي مساعدة، حنا رهن الإشارة ديالكوم!", "created_at": "2026-04-13T11:00:54.741302", "media_url": null, "media_mime_type": null}, {"id": 14766, "message_id": "ACB1FE47D481DF8E5726066C1679CC11", "sender": "user", "message_type": "voice", "content": "[Voice message] صافي أنا جاية الأربعاء إن شاء الله بعد غدا مع الربعة، صافي؟ الأربعاء فـالربعة وعشرين إن شاء الله. يالله تهلاي، شكراً.", "created_at": "2026-04-13T11:06:30.373187", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3787/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14767, "message_id": "bot_ACB1FE47D481DF8E5726066C1679CC11_3624", "sender": "bot", "message_type": "text", "content": "مرحبا مريم 😊 شكرا على التوضيح.\n\nباش نتأكد من كلشي، الموعد اللي كان عندك هو نهار الخميس 9 أبريل مع الرابعة، ودابا كتبغي تبدليه للأربعاء 8 أبريل مع الرابعة، صحيح؟\n\nغادي نبلغ الفريق بطلب تغيير الموعد، وغادي يتواصلوا معاكوم باش يأكدو لكوم التغيير إن شاء الله.\n\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-04-13T11:06:56.239887", "media_url": null, "media_mime_type": null}]...
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مرحبا مريم 😊 شكرا على التوضيح.
باش نتأكد من كلشي، مرحبا مريم 😊 شكرا على التوضيح.
باش نتأكد من كلشي، الموعد اللي كان عندك هو نهار الخميس 9 أبريل مع الرابعة، ودابا كتبغي تبدليه للأربعاء 8 أبريل مع الرابعة، صحيح؟
غادي نبلغ الفريق بطلب تغيير الموعد، وغادي يتواصلوا معاكوم باش يأكدو لكوم التغيير إن شاء الله.
دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻...
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[{"id": 13183, "message_id": " [{"id": 13183, "message_id": "3EB02DF27C75D74E714B79", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-900,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-09T15:09:01.769407", "media_url": null, "media_mime_type": null}, {"id": 13185, "message_id": "3EB0F82E172AD9973E2A65", "sender": "bot", "message_type": "document", "content": "2026040916085135.pdf", "created_at": "2026-04-09T15:09:21.375041", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3376/download", "media_mime_type": "application/pdf"}, {"id": 14760, "message_id": "A5E423528C083BD399049294BB01AE53", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم مريم، كي دايرة؟ مزيانة؟ بخير؟ مريم، القفطية ديالك واجدة، فوقاش تكوني dispo باش ناخد ليك rendez-vous.\n\n**Transcription (Latin script):**\nSalam Aleykum Maryam, kif dayra? Meziana? Bikher? Maryam, l-qaftya dyalk wajda. Fouqach tkouni dispo bach nakhoud lik rendez-vous.", "created_at": "2026-04-13T10:54:14.028315", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3785/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14761, "message_id": "ACA044B312A8DD822053F70959E44724", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Arabic script (Moroccan Darija):\n\n\"السلام عليكم، واخا أختي أنا غنشوف مع الخدمة وديك الساعة نرد عليك صافي؟ يلاه شكرا.\"\n\nAnd here is the transcription in Latin script (as spoken):\n\n\"Salamu-alaikum, wakha khti ana ghanshouf m3a l-khadma w-dik sa3a n-rred 3lik safi? Yallah shukran.\"", "created_at": "2026-04-13T11:00:19.652054", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3786/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14762, "message_id": "bot_ACA044B312A8DD822053F70959E44724_1950", "sender": "bot", "message_type": "text", "content": "مرحبا مريم 😊 شكرا على الرد ديالكوم.\n\nخدي راحتكوم وشوفي مع الخدمة، وقتما تكوني متاحة ردي علينا باش نبرمجو لكوم الموعد إن شاء الله.\n\nوقتما حتاجيتيو شي حاجة أو بغيتو أي مساعدة، حنا رهن الإشارة ديالكوم!", "created_at": "2026-04-13T11:00:54.741302", "media_url": null, "media_mime_type": null}, {"id": 14766, "message_id": "ACB1FE47D481DF8E5726066C1679CC11", "sender": "user", "message_type": "voice", "content": "[Voice message] صافي أنا جاية الأربعاء إن شاء الله بعد غدا مع الربعة، صافي؟ الأربعاء فـالربعة وعشرين إن شاء الله. يالله تهلاي، شكراً.", "created_at": "2026-04-13T11:06:30.373187", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3787/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14767, "message_id": "bot_ACB1FE47D481DF8E5726066C1679CC11_3624", "sender": "bot", "message_type": "text", "content": "مرحبا مريم 😊 شكرا على التوضيح.\n\nباش نتأكد من كلشي، الموعد اللي كان عندك هو نهار الخميس 9 أبريل مع الرابعة، ودابا كتبغي تبدليه للأربعاء 8 أبريل مع الرابعة، صحيح؟\n\nغادي نبلغ الفريق بطلب تغيير الموعد، وغادي يتواصلوا معاكوم باش يأكدو لكوم التغيير إن شاء الله.\n\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-04-13T11:06:56.239887", "media_url": null, "media_mime_type": null}, {"id": 14770, "message_id": "3EB095170C8947CDA261F6", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHATT MARIAM*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 16 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-13T11:10:21.705607", "media_url": null, "media_mime_type": null}, {"id": 16213, "message_id": "3EB063E145F78F1FA835CE", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or informational graphic for Tanger Bay Dental Center. It features a cartoon-style anthropomorphic tooth character with eyes, eyebrows, and a mouth, giving a thumbs up and holding a small spiral-bound calendar with a green checkmark. The background shows a blurred image of a dental chair and clinical office, indicating a dental clinic setting. At the top, there is the Tanger Bay Dental Center logo, which includes a stylized tooth design and text. The main text, centered and highlighted in blue banners, reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a green check emoji, followed underneath by 'CHEZ TANGER BAY DENTAL CENTER.' The overall color palette is blue, white, and beige, giving a clean and inviting appearance. There are no real teeth, patients, or clinical findings visible in the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n\nUser message context: Salut *CHATT MARIAM*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 16 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-15T15:05:36.785072", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4267/download", "media_mime_type": "image/jpeg"}, {"id": 16237, "message_id": "3EB0CB0EC1EC688B093911", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHATT MARIAM*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 16 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T15:21:18.331279", "media_url": null, "media_mime_type": null}, {"id": 16385, "message_id": "ACBBA69E3288989722CB954D19F9F073", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-15T16:53:19.682514", "media_url": null, "media_mime_type": null}, {"id": 16386, "message_id": "bot_ACBBA69E3288989722CB954D19F9F073_7388", "sender": "bot", "message_type": "text", "content": "شكرا بزاف مريم على التأكيد ديالك 😊\n\nالموعد ديالك مع الدكتور هيثم بوطيب نهار الخميس 16 أبريل مع الرابعة غادي يبقى محفوظ إن شاء الله. يلا احتاجيتي شي حاجة أو وقع شي تغيير، تواصلي معانا في أي وقت.\n\nمرحبا بيكوم!", "created_at": "2026-04-15T16:53:37.372818", "media_url": null, "media_mime_type": null}]...
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شكرا بزاف مريم على التأكيد ديالك 😊
الموعد ديالك م شكرا بزاف مريم على التأكيد ديالك 😊
الموعد ديالك مع الدكتور هيثم بوطيب نهار الخميس 16 أبريل مع الرابعة غادي يبقى محفوظ إن شاء الله. يلا احتاجيتي شي حاجة أو وقع شي تغيير، تواصلي معانا في أي وقت.
مرحبا بيكوم!...
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[{"id": 14767, "message_id": " [{"id": 14767, "message_id": "bot_ACB1FE47D481DF8E5726066C1679CC11_3624", "sender": "bot", "message_type": "text", "content": "مرحبا مريم 😊 شكرا على التوضيح.\n\nباش نتأكد من كلشي، الموعد اللي كان عندك هو نهار الخميس 9 أبريل مع الرابعة، ودابا كتبغي تبدليه للأربعاء 8 أبريل مع الرابعة، صحيح؟\n\nغادي نبلغ الفريق بطلب تغيير الموعد، وغادي يتواصلوا معاكوم باش يأكدو لكوم التغيير إن شاء الله.\n\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-04-13T11:06:56.239887", "media_url": null, "media_mime_type": null}, {"id": 14770, "message_id": "3EB095170C8947CDA261F6", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHATT MARIAM*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 16 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-13T11:10:21.705607", "media_url": null, "media_mime_type": null}, {"id": 16213, "message_id": "3EB063E145F78F1FA835CE", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or informational graphic for Tanger Bay Dental Center. It features a cartoon-style anthropomorphic tooth character with eyes, eyebrows, and a mouth, giving a thumbs up and holding a small spiral-bound calendar with a green checkmark. The background shows a blurred image of a dental chair and clinical office, indicating a dental clinic setting. At the top, there is the Tanger Bay Dental Center logo, which includes a stylized tooth design and text. The main text, centered and highlighted in blue banners, reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a green check emoji, followed underneath by 'CHEZ TANGER BAY DENTAL CENTER.' The overall color palette is blue, white, and beige, giving a clean and inviting appearance. There are no real teeth, patients, or clinical findings visible in the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n\nUser message context: Salut *CHATT MARIAM*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 16 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-15T15:05:36.785072", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4267/download", "media_mime_type": "image/jpeg"}, {"id": 16237, "message_id": "3EB0CB0EC1EC688B093911", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHATT MARIAM*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 16 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T15:21:18.331279", "media_url": null, "media_mime_type": null}, {"id": 16385, "message_id": "ACBBA69E3288989722CB954D19F9F073", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-15T16:53:19.682514", "media_url": null, "media_mime_type": null}, {"id": 16386, "message_id": "bot_ACBBA69E3288989722CB954D19F9F073_7388", "sender": "bot", "message_type": "text", "content": "شكرا بزاف مريم على التأكيد ديالك 😊\n\nالموعد ديالك مع الدكتور هيثم بوطيب نهار الخميس 16 أبريل مع الرابعة غادي يبقى محفوظ إن شاء الله. يلا احتاجيتي شي حاجة أو وقع شي تغيير، تواصلي معانا في أي وقت.\n\nمرحبا بيكوم!", "created_at": "2026-04-15T16:53:37.372818", "media_url": null, "media_mime_type": null}, {"id": 16805, "message_id": "3EB0962FBCE2B891DC85FE", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *900,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-16T14:36:03.051017", "media_url": null, "media_mime_type": null}, {"id": 16806, "message_id": "3EB00F345330A29FFE8A43", "sender": "bot", "message_type": "document", "content": "2026041615355671.pdf", "created_at": "2026-04-16T14:36:14.792285", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4488/download", "media_mime_type": "application/pdf"}, {"id": 16808, "message_id": "3EB08A78F6D87E5BFE3CC7", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *900,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-16T14:36:31.858577", "media_url": null, "media_mime_type": null}, {"id": 16809, "message_id": "3EB09BED336CB31A082511", "sender": "bot", "message_type": "document", "content": "2026041615355671.pdf", "created_at": "2026-04-16T14:36:47.543763", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4489/download", "media_mime_type": "application/pdf"}, {"id": 17503, "message_id": "AC88886DFB51D261D554DD897A5658BD", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-22T16:45:17.510198", "media_url": null, "media_mime_type": null}, {"id": 17504, "message_id": "bot_AC88886DFB51D261D554DD897A5658BD_4812", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-22T16:45:29.171325", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 16213, "message_id": " [{"id": 16213, "message_id": "3EB063E145F78F1FA835CE", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or informational graphic for Tanger Bay Dental Center. It features a cartoon-style anthropomorphic tooth character with eyes, eyebrows, and a mouth, giving a thumbs up and holding a small spiral-bound calendar with a green checkmark. The background shows a blurred image of a dental chair and clinical office, indicating a dental clinic setting. At the top, there is the Tanger Bay Dental Center logo, which includes a stylized tooth design and text. The main text, centered and highlighted in blue banners, reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a green check emoji, followed underneath by 'CHEZ TANGER BAY DENTAL CENTER.' The overall color palette is blue, white, and beige, giving a clean and inviting appearance. There are no real teeth, patients, or clinical findings visible in the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n\nUser message context: Salut *CHATT MARIAM*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 16 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-15T15:05:36.785072", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4267/download", "media_mime_type": "image/jpeg"}, {"id": 16237, "message_id": "3EB0CB0EC1EC688B093911", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHATT MARIAM*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 16 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T15:21:18.331279", "media_url": null, "media_mime_type": null}, {"id": 16385, "message_id": "ACBBA69E3288989722CB954D19F9F073", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-15T16:53:19.682514", "media_url": null, "media_mime_type": null}, {"id": 16386, "message_id": "bot_ACBBA69E3288989722CB954D19F9F073_7388", "sender": "bot", "message_type": "text", "content": "شكرا بزاف مريم على التأكيد ديالك 😊\n\nالموعد ديالك مع الدكتور هيثم بوطيب نهار الخميس 16 أبريل مع الرابعة غادي يبقى محفوظ إن شاء الله. يلا احتاجيتي شي حاجة أو وقع شي تغيير، تواصلي معانا في أي وقت.\n\nمرحبا بيكوم!", "created_at": "2026-04-15T16:53:37.372818", "media_url": null, "media_mime_type": null}, {"id": 16805, "message_id": "3EB0962FBCE2B891DC85FE", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *900,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-16T14:36:03.051017", "media_url": null, "media_mime_type": null}, {"id": 16806, "message_id": "3EB00F345330A29FFE8A43", "sender": "bot", "message_type": "document", "content": "2026041615355671.pdf", "created_at": "2026-04-16T14:36:14.792285", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4488/download", "media_mime_type": "application/pdf"}, {"id": 16808, "message_id": "3EB08A78F6D87E5BFE3CC7", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *900,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-16T14:36:31.858577", "media_url": null, "media_mime_type": null}, {"id": 16809, "message_id": "3EB09BED336CB31A082511", "sender": "bot", "message_type": "document", "content": "2026041615355671.pdf", "created_at": "2026-04-16T14:36:47.543763", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4489/download", "media_mime_type": "application/pdf"}, {"id": 17503, "message_id": "AC88886DFB51D261D554DD897A5658BD", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-22T16:45:17.510198", "media_url": null, "media_mime_type": null}, {"id": 17504, "message_id": "bot_AC88886DFB51D261D554DD897A5658BD_4812", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-22T16:45:29.171325", "media_url": null, "media_mime_type": null}, {"id": 17505, "message_id": "ACD07550F6A014EA27247E87C7B4FEEC", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a close-up intraoral photograph showing the lower posterior region of the mouth. The image captures part of the lower lip, gum tissue, and two adjacent teeth. The teeth are natural in color with minor visible plaque at the gumline. The adjacent gum tissue appears erythematous (red) and swollen, particularly at the edentulous (toothless) area next to the visible teeth. The surface of the gum in this area appears irregular, with some whitish areas and a shiny, moist appearance. No obvious restorations, braces, or appliances are present. The remainder of the oral mucosa in the visible region appears moist. A gap is clearly visible where a tooth is missing.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left\",\n \"observation\": \"Two teeth visible, normal color, mild plaque near gumline.\",\n \"severity_signal\": \"mild\"\n }\n ],\n \"gum_condition\": \"Gum tissue near edentulous area appears erythematous, swollen, and irregular with some shiny and whitish areas.\",\n \"bone_level\": null,\n \"root_canals\": null\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a close-up intraoral photo showing the lower posterior left mucosa and gingiva, two adjacent natural teeth (likely premolars), and part of the alveolar ridge. The teeth appear intact with visible anatomic crown structure. The gums appear erythematous (red) and somewhat swollen in the area distal to the teeth, especially in the edentulous region behind the visible teeth. There are some translucent/white raised areas visible on the edentulous ridge, potentially consistent with mucosal changes or healing tissue. No active bleeding is seen. No visible dental restorations, crowns, or appliances in this view.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left\",\n \"observation\": \"Two natural teeth visible with normal crown morphology; no gross caries, fractures, or obvious discolorations are seen.\",\n \"severity_signal\": \"none\"\n }\n ],\n \"gum_condition\": \"Gum tissue is erythematous and moderately swollen around the edentulous area, with some translucent/white raised mucosal areas suggestive of tissue change or possible healing.\",\n \"bone_level\": null,\n \"root", "created_at": "2026-04-22T16:45:45.262229", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4738/download", "media_mime_type": "image/jpeg"}, {"id": 17509, "message_id": "bot_ACD07550F6A014EA27247E87C7B4FEEC_9042", "sender": "bot", "message_type": "text", "content": "توصلنا بالصورة ديالك مريم، وغادي نبلغ الفريق الطبي باش يشوفو الحالة ديالك ويجاوبوك بالتفاصيل إن شاء الله.\n\nيلا كان عندك أي ألم أو مشكل مستعجل، متردديش تتواصلي معانا مباشرة. الفريق غادي يتواصل معاكوم في أقرب وقت 🙏🏻", "created_at": "2026-04-22T16:46:09.628658", "media_url": null, "media_mime_type": null}]...
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توصلنا بالصورة ديالك مريم، وغادي نبلغ الفريق الطبي توصلنا بالصورة ديالك مريم، وغادي نبلغ الفريق الطبي باش يشوفو الحالة ديالك ويجاوبوك بالتفاصيل إن شاء الله.
يلا كان عندك أي ألم أو مشكل مستعجل، متردديش تتواصلي معانا مباشرة. الفريق غادي يتواصل معاكوم في أقرب وقت 🙏🏻...
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[{"id": 17510, "message_id": " [{"id": 17510, "message_id": "AC549AA61495860490C65F603A830F35", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-04-22T16:46:32.732056", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4739/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17513, "message_id": "A5B9EAEC8EF8A0A07072DE89128B0399", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-22T16:47:39.936222", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4742/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17514, "message_id": "AC5209487852B5FA94F46E714CD7E079", "sender": "user", "message_type": "text", "content": "شكرا", "created_at": "2026-04-22T16:48:46.063557", "media_url": null, "media_mime_type": null}, {"id": 17556, "message_id": "ACA05EEF48E3BD17AD844991EF64EBB7", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-04-22T18:04:26.079551", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4769/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17564, "message_id": "A5A06AF5822ABF32049CCA88C772E7D5", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-22T19:03:45.034079", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4772/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17574, "message_id": "ACCA289AEEE975BC9BBC72C513E05399", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-04-22T19:26:37.342835", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4778/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17577, "message_id": "A508498DBFE429664A06A6F7DBD6E059", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-22T19:59:38.415329", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4781/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17608, "message_id": "ACFBE49D5A1BE8A243E077114526673F", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-04-23T07:46:34.265980", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4787/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17623, "message_id": "A5A505B02DBD4E2BE11BD49364E946E1", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-23T08:35:42.593426", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4790/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17629, "message_id": "AC604809BBAFEC8AA89430F371BD2D43", "sender": "user", "message_type": "text", "content": "الله يحفظك", "created_at": "2026-04-23T08:44:20.190301", "media_url": null, "media_mime_type": null}, {"id": 27811, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjY3MDcxODE5FQIAEhggQUNDRjZCQjIyRDVBOENCRTNGMzk0N0FFNjM2OEY4QzAA", "sender": "user", "message_type": "text", "content": "؟؟؟", "created_at": "2026-05-12T14:56:53.673098", "media_url": null, "media_mime_type": null}, {"id": 27813, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjY3MDcxODE5FQIAEhggQUNDRjZCQjIyRDVBOENCRTNGMzk0N0FFNjM2OEY4QzAA_1811", "sender": "bot", "message_type": "text", "content": "مريم، راه توصلنا بالصورة ديالك وبلغنا الفريق الطبي باش يشوفو الحالة ديالك. غير صبري شوية، غادي يتواصلوا معاكوم هنا في أقرب وقت إن شاء الله.\n\nيلا كان الأمر مستعجل بزاف أو عندك ألم كبير، تقدري تتصلي مباشرة على: +212 660-022-263", "created_at": "2026-05-12T14:57:07.776954", "media_url": null, "media_mime_type": null}]...
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مريم، راه توصلنا بالصورة ديالك وبلغنا الفريق الطبي مريم، راه توصلنا بالصورة ديالك وبلغنا الفريق الطبي باش يشوفو الحالة ديالك. غير صبري شوية، غادي يتواصلوا معاكوم هنا في أقرب وقت إن شاء الله.
يلا كان الأمر مستعجل بزاف أو عندك ألم كبير، تقدري تتصلي مباشرة على: +212 660-022-263...
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[{"id": 27811, "message_id": " [{"id": 27811, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjY3MDcxODE5FQIAEhggQUNDRjZCQjIyRDVBOENCRTNGMzk0N0FFNjM2OEY4QzAA", "sender": "user", "message_type": "text", "content": "؟؟؟", "created_at": "2026-05-12T14:56:53.673098", "media_url": null, "media_mime_type": null}, {"id": 27813, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjY3MDcxODE5FQIAEhggQUNDRjZCQjIyRDVBOENCRTNGMzk0N0FFNjM2OEY4QzAA_1811", "sender": "bot", "message_type": "text", "content": "مريم، راه توصلنا بالصورة ديالك وبلغنا الفريق الطبي باش يشوفو الحالة ديالك. غير صبري شوية، غادي يتواصلوا معاكوم هنا في أقرب وقت إن شاء الله.\n\nيلا كان الأمر مستعجل بزاف أو عندك ألم كبير، تقدري تتصلي مباشرة على: +212 660-022-263", "created_at": "2026-05-12T14:57:07.776954", "media_url": null, "media_mime_type": null}, {"id": 27869, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjY3MDcxODE5FQIAERggQTU4MUE5QkZCQTVBMTU0Qzk4QUVCREJENzNGMzBCQTAA", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-05-12T15:03:08.983834", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8077/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27877, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjY3MDcxODE5FQIAEhggQUNBNDBBRkY0ODE4OENBOUMxQkE2OEIwMDVDMDJGOUUA", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-05-12T15:07:57.548089", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8080/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27905, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjY3MDcxODE5FQIAERgWM0VCMDU4NkIyRjk0ODlDMTA2RDQ4MgA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHATT MARIAM*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mardi 19 mai 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 19 ماي 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-12T15:29:02.403226", "media_url": null, "media_mime_type": null}, {"id": 31646, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjY3MDcxODE5FQIAERgWM0VCMDNFQkRGOENGRDRERTg4NDQ0NAA=", "sender": "bot", "message_type": "image", "content": "Salut *CHATT MARIAM*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mardi 19 mai 2026*\r\n🕘 Heure : *15:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-05-18T15:08:40.263413", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9130/download", "media_mime_type": "image/jpeg"}, {"id": 31658, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjY3MDcxODE5FQIAEhggQUNDRkQxNTgwMDA5Q0QwOEQ5MEJFQkQ1NUM4MzEzQUUA", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-05-18T15:15:03.802951", "media_url": null, "media_mime_type": null}, {"id": 31659, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjY3MDcxODE5FQIAEhggQUMxMTYxRjUyQUFFNzhFQTIwQUI4ODVDNjI0RDgwMDQA", "sender": "user", "message_type": "text", "content": "ان شاء الله نجي غذا", "created_at": "2026-05-18T15:16:32.022051", "media_url": null, "media_mime_type": null}, {"id": 37921, "message_id": "AC4A27076D460C12499C1837300FE855", "sender": "user", "message_type": "text", "content": "شكرا جزيلا", "created_at": "2026-06-02T09:33:25.000428", "media_url": null, "media_mime_type": null}, {"id": 37923, "message_id": "bot_AC4A27076D460C12499C1837300FE855_7813", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم مريم 😊 إذا احتاجيتي شي حاجة أخرى أنا هنا رهن الإشارة.", "created_at": "2026-06-02T09:33:38.814506", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيكوم مريم 😊 إذا احتاجيتي شي حاجة أخرى العفو مرحبا بيكوم مريم 😊 إذا احتاجيتي شي حاجة أخرى أنا هنا رهن الإشارة....
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[{"id": 13081, "message_id": " [{"id": 13081, "message_id": "3EB00A8E60B53C8684918E", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Syrine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 10 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*KOUSKOUS*\r\nلديكم موعد مع ** يوم *الجمعة 10 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T12:26:41.585499", "media_url": null, "media_mime_type": null}, {"id": 13177, "message_id": "3EB04B000B7A0C875ED40A", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or confirmation graphic for the 'Tanger Bay Dental Center.' It features a cheerful cartoon tooth character with facial expressions, holding a notepad displaying a large green checkmark, indicating appointment confirmation. The character is giving a thumbs-up. The background suggests a brightly lit, clean dental clinic setting with a dental chair slightly blurred for context. At the top, there is a stylized tooth logo with the text 'Tanger Bay Dental Center.' Overlay text in French says, 'Votre rendez-vous est confirmé' and 'Chez Tanger Bay Dental Center.' The overall appearance is professional, friendly, and visually appealing, clearly intended for patient communication regarding dental appointments.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-VOUS\n\nUser message context: Salut *KOUSKOUS Syrine*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *vendredi 10 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-09T15:03:10.799676", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3372/download", "media_mime_type": "image/jpeg"}, {"id": 13182, "message_id": "3A7628E6CFD94D5DD987", "sender": "user", "message_type": "text", "content": "Oui c’est confirmé", "created_at": "2026-04-09T15:08:12.945950", "media_url": null, "media_mime_type": null}, {"id": 13434, "message_id": "3EB04872C1E7C6314D262C", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Syrine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 10 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*KOUSKOUS*\r\nلديكم موعد مع ** يوم *الجمعة 10 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T08:41:54.836300", "media_url": null, "media_mime_type": null}, {"id": 13691, "message_id": "3EB084DFE9D2FF6771CA72", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *400,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+200,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-10T15:56:56.789750", "media_url": null, "media_mime_type": null}, {"id": 13692, "message_id": "3EB0726CCD589937065F37", "sender": "bot", "message_type": "document", "content": "2026041016564508.pdf", "created_at": "2026-04-10T15:57:14.747409", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3513/download", "media_mime_type": "application/pdf"}, {"id": 13693, "message_id": "3EB01C3E39B7C7328509AC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Sirine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 14 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 14 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:57:47.922969", "media_url": null, "media_mime_type": null}, {"id": 14971, "message_id": "3EB0D445242468C0B41E03", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital illustration of a smiling cartoon tooth character with expressive eyes and eyebrows, holding a small spiral-bound notepad displaying a large green checkmark on a checkbox. The tooth is giving a thumbs up with its other arm. Behind the character, an out-of-focus dental clinic setting is visible, including a dental chair and some background clinical equipment. At the top of the image is the logo for 'Tanger Bay Dental Center', which features the shape of a tooth and the name of the clinic. Superimposed centrally is text in French that reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark emoji, and below it, text that says 'CHEZ TANGER BAY DENTAL CENTER'. The overall color scheme is light blue and white, giving a clean, welcoming impression.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\n\nUser message context: Salut *KOUSKOUS Sirine*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mardi 14 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-13T15:05:57.091237", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3830/download", "media_mime_type": "image/jpeg"}, {"id": 15003, "message_id": "3A20331C786D102BCFB3", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-13T15:32:51.676104", "media_url": null, "media_mime_type": null}, {"id": 15004, "message_id": "bot_3A20331C786D102BCFB3_9523", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation Sirine 😊 Votre rendez-vous avec Dr Oussama Mouallem le mardi 14 avril 2026 à 16:00 est bien noté.\n\nSi vous avez la moindre question ou besoin de modifier quoi que ce soit, n’hésitez pas à nous contacter. À très bientôt au Centre Dentaire Tanger Bay !", "created_at": "2026-04-13T15:33:18.938646", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre confirmation Sirine 😊 Vo Merci beaucoup pour votre confirmation Sirine 😊 Votre rendez-vous avec Dr Oussama Mouallem le mardi 14 avril 2026 à 16:00 est bien noté.
Si vous avez la moindre question ou besoin de modifier quoi que ce soit, n’hésitez pas à nous contacter. À très bientôt au Centre Dentaire Tanger Bay !...
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[{"id": 13081, "message_id": " [{"id": 13081, "message_id": "3EB00A8E60B53C8684918E", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Syrine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 10 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*KOUSKOUS*\r\nلديكم موعد مع ** يوم *الجمعة 10 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T12:26:41.585499", "media_url": null, "media_mime_type": null}, {"id": 13177, "message_id": "3EB04B000B7A0C875ED40A", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or confirmation graphic for the 'Tanger Bay Dental Center.' It features a cheerful cartoon tooth character with facial expressions, holding a notepad displaying a large green checkmark, indicating appointment confirmation. The character is giving a thumbs-up. The background suggests a brightly lit, clean dental clinic setting with a dental chair slightly blurred for context. At the top, there is a stylized tooth logo with the text 'Tanger Bay Dental Center.' Overlay text in French says, 'Votre rendez-vous est confirmé' and 'Chez Tanger Bay Dental Center.' The overall appearance is professional, friendly, and visually appealing, clearly intended for patient communication regarding dental appointments.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-VOUS\n\nUser message context: Salut *KOUSKOUS Syrine*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *vendredi 10 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-09T15:03:10.799676", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3372/download", "media_mime_type": "image/jpeg"}, {"id": 13182, "message_id": "3A7628E6CFD94D5DD987", "sender": "user", "message_type": "text", "content": "Oui c’est confirmé", "created_at": "2026-04-09T15:08:12.945950", "media_url": null, "media_mime_type": null}, {"id": 13434, "message_id": "3EB04872C1E7C6314D262C", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Syrine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 10 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*KOUSKOUS*\r\nلديكم موعد مع ** يوم *الجمعة 10 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T08:41:54.836300", "media_url": null, "media_mime_type": null}, {"id": 13691, "message_id": "3EB084DFE9D2FF6771CA72", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *400,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+200,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-10T15:56:56.789750", "media_url": null, "media_mime_type": null}, {"id": 13692, "message_id": "3EB0726CCD589937065F37", "sender": "bot", "message_type": "document", "content": "2026041016564508.pdf", "created_at": "2026-04-10T15:57:14.747409", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3513/download", "media_mime_type": "application/pdf"}, {"id": 13693, "message_id": "3EB01C3E39B7C7328509AC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Sirine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 14 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 14 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:57:47.922969", "media_url": null, "media_mime_type": null}, {"id": 14971, "message_id": "3EB0D445242468C0B41E03", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital illustration of a smiling cartoon tooth character with expressive eyes and eyebrows, holding a small spiral-bound notepad displaying a large green checkmark on a checkbox. The tooth is giving a thumbs up with its other arm. Behind the character, an out-of-focus dental clinic setting is visible, including a dental chair and some background clinical equipment. At the top of the image is the logo for 'Tanger Bay Dental Center', which features the shape of a tooth and the name of the clinic. Superimposed centrally is text in French that reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark emoji, and below it, text that says 'CHEZ TANGER BAY DENTAL CENTER'. The overall color scheme is light blue and white, giving a clean, welcoming impression.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\n\nUser message context: Salut *KOUSKOUS Sirine*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mardi 14 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-13T15:05:57.091237", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3830/download", "media_mime_type": "image/jpeg"}, {"id": 15003, "message_id": "3A20331C786D102BCFB3", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-13T15:32:51.676104", "media_url": null, "media_mime_type": null}, {"id": 15004, "message_id": "bot_3A20331C786D102BCFB3_9523", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation Sirine 😊 Votre rendez-vous avec Dr Oussama Mouallem le mardi 14 avril 2026 à 16:00 est bien noté.\n\nSi vous avez la moindre question ou besoin de modifier quoi que ce soit, n’hésitez pas à nous contacter. À très bientôt au Centre Dentaire Tanger Bay !", "created_at": "2026-04-13T15:33:18.938646", "media_url": null, "media_mime_type": null}, {"id": 15606, "message_id": "3A4296CFE872401942DF", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-14T14:41:09.563216", "media_url": null, "media_mime_type": null}, {"id": 15607, "message_id": "bot_3A4296CFE872401942DF_6088", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay, cabinet du Dr Haitham Boutaib. Comment puis-je vous aider ?", "created_at": "2026-04-14T14:41:29.235459", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay, Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay, cabinet du Dr Haitham Boutaib. Comment puis-je vous aider ?...
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[{"id": 13182, "message_id": " [{"id": 13182, "message_id": "3A7628E6CFD94D5DD987", "sender": "user", "message_type": "text", "content": "Oui c’est confirmé", "created_at": "2026-04-09T15:08:12.945950", "media_url": null, "media_mime_type": null}, {"id": 13434, "message_id": "3EB04872C1E7C6314D262C", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Syrine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 10 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*KOUSKOUS*\r\nلديكم موعد مع ** يوم *الجمعة 10 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T08:41:54.836300", "media_url": null, "media_mime_type": null}, {"id": 13691, "message_id": "3EB084DFE9D2FF6771CA72", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *400,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+200,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-10T15:56:56.789750", "media_url": null, "media_mime_type": null}, {"id": 13692, "message_id": "3EB0726CCD589937065F37", "sender": "bot", "message_type": "document", "content": "2026041016564508.pdf", "created_at": "2026-04-10T15:57:14.747409", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3513/download", "media_mime_type": "application/pdf"}, {"id": 13693, "message_id": "3EB01C3E39B7C7328509AC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Sirine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 14 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 14 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:57:47.922969", "media_url": null, "media_mime_type": null}, {"id": 14971, "message_id": "3EB0D445242468C0B41E03", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital illustration of a smiling cartoon tooth character with expressive eyes and eyebrows, holding a small spiral-bound notepad displaying a large green checkmark on a checkbox. The tooth is giving a thumbs up with its other arm. Behind the character, an out-of-focus dental clinic setting is visible, including a dental chair and some background clinical equipment. At the top of the image is the logo for 'Tanger Bay Dental Center', which features the shape of a tooth and the name of the clinic. Superimposed centrally is text in French that reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark emoji, and below it, text that says 'CHEZ TANGER BAY DENTAL CENTER'. The overall color scheme is light blue and white, giving a clean, welcoming impression.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\n\nUser message context: Salut *KOUSKOUS Sirine*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mardi 14 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-13T15:05:57.091237", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3830/download", "media_mime_type": "image/jpeg"}, {"id": 15003, "message_id": "3A20331C786D102BCFB3", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-13T15:32:51.676104", "media_url": null, "media_mime_type": null}, {"id": 15004, "message_id": "bot_3A20331C786D102BCFB3_9523", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation Sirine 😊 Votre rendez-vous avec Dr Oussama Mouallem le mardi 14 avril 2026 à 16:00 est bien noté.\n\nSi vous avez la moindre question ou besoin de modifier quoi que ce soit, n’hésitez pas à nous contacter. À très bientôt au Centre Dentaire Tanger Bay !", "created_at": "2026-04-13T15:33:18.938646", "media_url": null, "media_mime_type": null}, {"id": 15606, "message_id": "3A4296CFE872401942DF", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-14T14:41:09.563216", "media_url": null, "media_mime_type": null}, {"id": 15607, "message_id": "bot_3A4296CFE872401942DF_6088", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay, cabinet du Dr Haitham Boutaib. Comment puis-je vous aider ?", "created_at": "2026-04-14T14:41:29.235459", "media_url": null, "media_mime_type": null}, {"id": 15608, "message_id": "3A7FE6050B6381C9B59D", "sender": "user", "message_type": "text", "content": "Je veux vous informer que je vais être dispo jusqu’à 17h pour le rendez-vous", "created_at": "2026-04-14T14:41:41.478567", "media_url": null, "media_mime_type": null}, {"id": 15609, "message_id": "bot_3A7FE6050B6381C9B59D_9705", "sender": "bot", "message_type": "text", "content": "Merci pour l’information Sirine ! Votre disponibilité jusqu’à 17h est bien notée. L’équipe en sera informée et vous contactera si un ajustement est nécessaire.\n\nN’hésitez pas si vous avez d’autres précisions ou questions. À très bientôt !", "created_at": "2026-04-14T14:41:54.341477", "media_url": null, "media_mime_type": null}]...
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Merci pour l’information Sirine ! Votre disponibil Merci pour l’information Sirine ! Votre disponibilité jusqu’à 17h est bien notée. L’équipe en sera informée et vous contactera si un ajustement est nécessaire.
N’hésitez pas si vous avez d’autres précisions ou questions. À très bientôt !...
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[{"id": 13692, "message_id": " [{"id": 13692, "message_id": "3EB0726CCD589937065F37", "sender": "bot", "message_type": "document", "content": "2026041016564508.pdf", "created_at": "2026-04-10T15:57:14.747409", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3513/download", "media_mime_type": "application/pdf"}, {"id": 13693, "message_id": "3EB01C3E39B7C7328509AC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Sirine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 14 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 14 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:57:47.922969", "media_url": null, "media_mime_type": null}, {"id": 14971, "message_id": "3EB0D445242468C0B41E03", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital illustration of a smiling cartoon tooth character with expressive eyes and eyebrows, holding a small spiral-bound notepad displaying a large green checkmark on a checkbox. The tooth is giving a thumbs up with its other arm. Behind the character, an out-of-focus dental clinic setting is visible, including a dental chair and some background clinical equipment. At the top of the image is the logo for 'Tanger Bay Dental Center', which features the shape of a tooth and the name of the clinic. Superimposed centrally is text in French that reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark emoji, and below it, text that says 'CHEZ TANGER BAY DENTAL CENTER'. The overall color scheme is light blue and white, giving a clean, welcoming impression.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\n\nUser message context: Salut *KOUSKOUS Sirine*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mardi 14 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-13T15:05:57.091237", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3830/download", "media_mime_type": "image/jpeg"}, {"id": 15003, "message_id": "3A20331C786D102BCFB3", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-13T15:32:51.676104", "media_url": null, "media_mime_type": null}, {"id": 15004, "message_id": "bot_3A20331C786D102BCFB3_9523", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation Sirine 😊 Votre rendez-vous avec Dr Oussama Mouallem le mardi 14 avril 2026 à 16:00 est bien noté.\n\nSi vous avez la moindre question ou besoin de modifier quoi que ce soit, n’hésitez pas à nous contacter. À très bientôt au Centre Dentaire Tanger Bay !", "created_at": "2026-04-13T15:33:18.938646", "media_url": null, "media_mime_type": null}, {"id": 15606, "message_id": "3A4296CFE872401942DF", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-14T14:41:09.563216", "media_url": null, "media_mime_type": null}, {"id": 15607, "message_id": "bot_3A4296CFE872401942DF_6088", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay, cabinet du Dr Haitham Boutaib. Comment puis-je vous aider ?", "created_at": "2026-04-14T14:41:29.235459", "media_url": null, "media_mime_type": null}, {"id": 15608, "message_id": "3A7FE6050B6381C9B59D", "sender": "user", "message_type": "text", "content": "Je veux vous informer que je vais être dispo jusqu’à 17h pour le rendez-vous", "created_at": "2026-04-14T14:41:41.478567", "media_url": null, "media_mime_type": null}, {"id": 15609, "message_id": "bot_3A7FE6050B6381C9B59D_9705", "sender": "bot", "message_type": "text", "content": "Merci pour l’information Sirine ! Votre disponibilité jusqu’à 17h est bien notée. L’équipe en sera informée et vous contactera si un ajustement est nécessaire.\n\nN’hésitez pas si vous avez d’autres précisions ou questions. À très bientôt !", "created_at": "2026-04-14T14:41:54.341477", "media_url": null, "media_mime_type": null}, {"id": 15682, "message_id": "3A63B5415B141173740F", "sender": "user", "message_type": "text", "content": "Le dr est disponible?", "created_at": "2026-04-14T15:39:33.497666", "media_url": null, "media_mime_type": null}, {"id": 15683, "message_id": "A5C20291108EBC23997D40F0492D489D", "sender": "bot", "message_type": "text", "content": "Oui", "created_at": "2026-04-14T15:39:40.267805", "media_url": null, "media_mime_type": null}, {"id": 15684, "message_id": "bot_3A63B5415B141173740F_7388", "sender": "bot", "message_type": "text", "content": "Le cabinet est ouvert aujourd’hui jusqu’à 19h et la durée d’un rendez-vous est généralement de 30 à 45 minutes. Votre disponibilité jusqu’à 17h a bien été notée, mais pour la confirmation exacte de la disponibilité du Dr Oussama Mouallem dans ce créneau, l’équipe de réception va vous recontacter rapidement.\n\nMerci pour votre patience !", "created_at": "2026-04-14T15:40:01.179002", "media_url": null, "media_mime_type": null}]...
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Le cabinet est ouvert aujourd’hui jusqu’à 19h et l Le cabinet est ouvert aujourd’hui jusqu’à 19h et la durée d’un rendez-vous est généralement de 30 à 45 minutes. Votre disponibilité jusqu’à 17h a bien été notée, mais pour la confirmation exacte de la disponibilité du Dr Oussama Mouallem dans ce créneau, l’équipe de réception va vous recontacter rapidement.
Merci pour votre patience !...
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[{"id": 13093, "message_id": " [{"id": 13093, "message_id": "3A942CFC21C4D5E64F36", "sender": "user", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ المقطع الصوتي بالدارجة المغربية:\n\n\"السلام عليكم أختي، أنا داك اللي هضرت معاك دابا عاد. صافي أختي، أكدي لي على الرونديفو الله يرحم الوالدين باش نجي، ونتي راك عارفة عندي شغل. قولي لي الساعة، الساعة، بواحد ربع ساعة د الطريق هي هذيك نكون عندك إن شاء الله. قولي لي الساعة بالضبط الله يرحم الوالدين.\"", "created_at": "2026-04-09T12:59:24.935208", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3338/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13094, "message_id": "A528AA3514BA9C8B9DDB2F51D90F6DCE", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-09T12:59:25.431968", "media_url": null, "media_mime_type": null}, {"id": 13096, "message_id": "bot_3A942CFC21C4D5E64F36_4450", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 واش كاين شي خدمة أو استشارة معينة محتاجينها اليوم؟", "created_at": "2026-04-09T12:59:47.224405", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre message et bienvenue enc Merci beaucoup pour votre message et bienvenue encore une fois 😊 واش كاين شي خدمة أو استشارة معينة محتاجينها اليوم؟...
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[{"id": 13093, "message_id": " [{"id": 13093, "message_id": "3A942CFC21C4D5E64F36", "sender": "user", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ المقطع الصوتي بالدارجة المغربية:\n\n\"السلام عليكم أختي، أنا داك اللي هضرت معاك دابا عاد. صافي أختي، أكدي لي على الرونديفو الله يرحم الوالدين باش نجي، ونتي راك عارفة عندي شغل. قولي لي الساعة، الساعة، بواحد ربع ساعة د الطريق هي هذيك نكون عندك إن شاء الله. قولي لي الساعة بالضبط الله يرحم الوالدين.\"", "created_at": "2026-04-09T12:59:24.935208", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3338/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13094, "message_id": "A528AA3514BA9C8B9DDB2F51D90F6DCE", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-09T12:59:25.431968", "media_url": null, "media_mime_type": null}, {"id": 13096, "message_id": "bot_3A942CFC21C4D5E64F36_4450", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 واش كاين شي خدمة أو استشارة معينة محتاجينها اليوم؟", "created_at": "2026-04-09T12:59:47.224405", "media_url": null, "media_mime_type": null}, {"id": 13097, "message_id": "3EB0B196D97FF56096CB1F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NASSIB*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T13:01:58.815971", "media_url": null, "media_mime_type": null}, {"id": 13647, "message_id": "3EB0A1CF7BD2CD977398BB", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or confirmation graphic for Tanger Bay Dental Center. The setting appears to be a dental office with blurred background elements such as a dental chair and cabinetry, contributing to a clinical environment. In the foreground, there is a large, anthropomorphized cartoon tooth character with big black eyes, eyebrows, and a wide smile. The tooth is holding a small calendar or notepad showing a green checkmark inside a square box, indicating confirmation. Above the tooth, there is text in French and English with blue and white backgrounds. At the top center is a stylized dental logo with the words 'TANGER BAY DENTAL CENTER.' The environment is clean and professional, with bright, welcoming colors (predominantly blue and white).\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\n\nUser message context: Salut *NASSIB IDris*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 11 avril 2026*\r\n🕘 Heure : *13:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-10T15:06:45.672389", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3506/download", "media_mime_type": "image/jpeg"}, {"id": 13669, "message_id": "3EB0B9E6821A249FB517C9", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NASSIB*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:13:57.004059", "media_url": null, "media_mime_type": null}, {"id": 13881, "message_id": "3EB0BFEC49ED86535C34C6", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NASSIB*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-11T09:28:28.370705", "media_url": null, "media_mime_type": null}, {"id": 14062, "message_id": "3EB0D5386B9FC9764BEECD", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1200,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-11T13:08:11.299097", "media_url": null, "media_mime_type": null}, {"id": 14063, "message_id": "3EB0C497A081B0AE0C3048", "sender": "bot", "message_type": "document", "content": "2026041114075931.pdf", "created_at": "2026-04-11T13:08:39.184843", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3643/download", "media_mime_type": "application/pdf"}, {"id": 14064, "message_id": "3EB0D44267A4A26418A0EB", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-11T13:08:58.089078", "media_url": null, "media_mime_type": null}, {"id": 15753, "message_id": "3A8DA941727C08137C6C", "sender": "user", "message_type": "voice", "content": "[Voice message] تفضل، هذا هو التفريغ الكامل للمقطع الصوتي باللهجة المغربية (الدارجة):\n\n\"السلام عليكم، خاي بخير؟ مزيانة؟ أنا كنت جيت عندكم هاد اليومين، عملتي معايا إن شاء الله نهار الخميس نرجع لعندك. كنحس بالحريق اليوم، وقسماً بالله البارح بايت بلا نعاس، الشكوى لله ما شكيت عليك. والله ما كرهت إلا كان غدا نقدر نجي أولا نشوف... صافي، شوف ورد عليا عفاك.\"", "created_at": "2026-04-14T17:21:03.497486", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4115/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15755, "message_id": "bot_3A8DA941727C08137C6C_6563", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح ديالك. غادي نبلغ الفريق الطبي بالوضعية ديالك وغادي يتواصلوا معاك في أقرب وقت إن شاء الله. واخا تعطيني الإسم الكامل ديالك للتأكيد؟", "created_at": "2026-04-14T17:21:32.890316", "media_url": null, "media_mime_type": null}]...
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شكرا بزاف على التوضيح ديالك. غادي نبلغ الفريق الطب شكرا بزاف على التوضيح ديالك. غادي نبلغ الفريق الطبي بالوضعية ديالك وغادي يتواصلوا معاك في أقرب وقت إن شاء الله. واخا تعطيني الإسم الكامل ديالك للتأكيد؟...
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[{"id": 13096, "message_id": " [{"id": 13096, "message_id": "bot_3A942CFC21C4D5E64F36_4450", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 واش كاين شي خدمة أو استشارة معينة محتاجينها اليوم؟", "created_at": "2026-04-09T12:59:47.224405", "media_url": null, "media_mime_type": null}, {"id": 13097, "message_id": "3EB0B196D97FF56096CB1F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NASSIB*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T13:01:58.815971", "media_url": null, "media_mime_type": null}, {"id": 13647, "message_id": "3EB0A1CF7BD2CD977398BB", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or confirmation graphic for Tanger Bay Dental Center. The setting appears to be a dental office with blurred background elements such as a dental chair and cabinetry, contributing to a clinical environment. In the foreground, there is a large, anthropomorphized cartoon tooth character with big black eyes, eyebrows, and a wide smile. The tooth is holding a small calendar or notepad showing a green checkmark inside a square box, indicating confirmation. Above the tooth, there is text in French and English with blue and white backgrounds. At the top center is a stylized dental logo with the words 'TANGER BAY DENTAL CENTER.' The environment is clean and professional, with bright, welcoming colors (predominantly blue and white).\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\n\nUser message context: Salut *NASSIB IDris*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 11 avril 2026*\r\n🕘 Heure : *13:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-10T15:06:45.672389", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3506/download", "media_mime_type": "image/jpeg"}, {"id": 13669, "message_id": "3EB0B9E6821A249FB517C9", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NASSIB*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:13:57.004059", "media_url": null, "media_mime_type": null}, {"id": 13881, "message_id": "3EB0BFEC49ED86535C34C6", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NASSIB*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-11T09:28:28.370705", "media_url": null, "media_mime_type": null}, {"id": 14062, "message_id": "3EB0D5386B9FC9764BEECD", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1200,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-11T13:08:11.299097", "media_url": null, "media_mime_type": null}, {"id": 14063, "message_id": "3EB0C497A081B0AE0C3048", "sender": "bot", "message_type": "document", "content": "2026041114075931.pdf", "created_at": "2026-04-11T13:08:39.184843", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3643/download", "media_mime_type": "application/pdf"}, {"id": 14064, "message_id": "3EB0D44267A4A26418A0EB", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-11T13:08:58.089078", "media_url": null, "media_mime_type": null}, {"id": 15753, "message_id": "3A8DA941727C08137C6C", "sender": "user", "message_type": "voice", "content": "[Voice message] تفضل، هذا هو التفريغ الكامل للمقطع الصوتي باللهجة المغربية (الدارجة):\n\n\"السلام عليكم، خاي بخير؟ مزيانة؟ أنا كنت جيت عندكم هاد اليومين، عملتي معايا إن شاء الله نهار الخميس نرجع لعندك. كنحس بالحريق اليوم، وقسماً بالله البارح بايت بلا نعاس، الشكوى لله ما شكيت عليك. والله ما كرهت إلا كان غدا نقدر نجي أولا نشوف... صافي، شوف ورد عليا عفاك.\"", "created_at": "2026-04-14T17:21:03.497486", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4115/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15755, "message_id": "bot_3A8DA941727C08137C6C_6563", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح ديالك. غادي نبلغ الفريق الطبي بالوضعية ديالك وغادي يتواصلوا معاك في أقرب وقت إن شاء الله. واخا تعطيني الإسم الكامل ديالك للتأكيد؟", "created_at": "2026-04-14T17:21:32.890316", "media_url": null, "media_mime_type": null}, {"id": 15756, "message_id": "3A6A7CFABBE46DF6154B", "sender": "user", "message_type": "voice", "content": "[Voice message] نصيب داريجة", "created_at": "2026-04-14T17:21:57.851172", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4117/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15757, "message_id": "bot_3A6A7CFABBE46DF6154B_8851", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 باش نتأكد من طريقة كتابة الإسم، واخا تكتبوه ليا هنا بالضبط؟", "created_at": "2026-04-14T17:22:14.699753", "media_url": null, "media_mime_type": null}]...
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مرحبا! 😊 باش نتأكد من طريقة كتابة الإسم، واخا تكتب مرحبا! 😊 باش نتأكد من طريقة كتابة الإسم، واخا تكتبوه ليا هنا بالضبط؟...
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[{"id": 16559, "message_id": " [{"id": 16559, "message_id": "3EB03CE51B0AD5C8E06AA3", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-16T08:58:16.246620", "media_url": null, "media_mime_type": null}, {"id": 16784, "message_id": "3EB08EA0B106E9FB92F3FF", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-16T13:48:15.259733", "media_url": null, "media_mime_type": null}, {"id": 16854, "message_id": "3EB00B68A0E0DB61AE3D37", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 23 avril 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 23 أبريل 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-16T15:29:59.026603", "media_url": null, "media_mime_type": null}, {"id": 17722, "message_id": "3EB0066B757A7402424DC8", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 23 avril 2026* à *14:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 23 أبريل 2026* على الساعة *14:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-23T11:12:37.551660", "media_url": null, "media_mime_type": null}, {"id": 17724, "message_id": "A532A07D1F561E6AEE6E03E9CB7E91F8", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم سيدي، كيداير لاباس؟ بخير؟ الصحة لاباس؟ توتي سيدي عندكم رانديفو مع الجوج، زعما غا ديال باش تكونفيرمو ولا لا.\n\n**Transcription (Latin script):**\n\"السلام عليكم (Assalamu alaykum) سيدي (sidi)، كيداير (kidayr) لاباس (labas)؟ بخير (bikher)؟ الصحة (seha) لاباس (labas)؟ توتي (tuti) سيدي (sidi) عندكم (3andkoum) رانديفو (rendez-vous) مع (ma3) الجوج (jjouj)، زعما (za3ma) غا (gha) ديال (dyal) باش (bach) تكونفيرمو (tconfirmou) ولا لا (wlla la).\"", "created_at": "2026-04-23T11:13:17.134710", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4827/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17761, "message_id": "3A27810C811B5FA52FC1", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم أختي، بيخير؟ مزيانة؟\nلا صافي، دابا شوية هاني ماجي إن شاء الله.\nغير نفطر و نجي، صافي؟", "created_at": "2026-04-23T12:01:08.188878", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4844/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17769, "message_id": "A5702943E29B9DAA603EABE6673FED20", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي، و مرحبا بك بزاف.", "created_at": "2026-04-23T12:28:44.866683", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4849/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17869, "message_id": "3EB0655C48315408667DC3", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 30 avril 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 30 أبريل 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-23T14:47:27.315494", "media_url": null, "media_mime_type": null}, {"id": 17870, "message_id": "3EB05D7DBF3643A6A5C78B", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *500,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+500,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-23T14:47:46.551958", "media_url": null, "media_mime_type": null}, {"id": 17871, "message_id": "3EB0178074E81FB0467BDA", "sender": "bot", "message_type": "document", "content": "2026042315473323.pdf", "created_at": "2026-04-23T14:48:00.525802", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4880/download", "media_mime_type": "application/pdf"}, {"id": 18872, "message_id": "3A879379B28FA97AA4B4", "sender": "user", "message_type": "voice", "content": "[Voice message] Here's the transcription of the audio in Moroccan Darija:\n\nالسلام عليكم، ختي، بيخير؟ مزيانة؟ نهارك مبروك. \n\nهاديك بالنسبة... أنا إدريس ناصي، بالنسبة لديك لافونص (l'avance) اللي دفعت ليك لبارح لديك الغشا د الضرسة اللي كنعمّر عندكم، نقدر نغشيها ونقدر لا، فهمتي؟ على حسب. \n\n100%، 80% نقدر مانغشيهاشي. المهم غي خبرتك وصافي، فهمتي؟ نطلبو الله الخير.", "created_at": "2026-04-24T18:13:39.237300", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5239/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18876, "message_id": "bot_3A879379B28FA97AA4B4_5158", "sender": "bot", "message_type": "text", "content": "شكرا إدريس 😊 وصلات الرسالة للفريق وغادي يتواصلوا معك في أقرب وقت إن شاء الله باش يجاوبوك على سؤالك ويشوفوا معاك الحل المناسب 🙏🏻", "created_at": "2026-04-24T18:14:56.084895", "media_url": null, "media_mime_type": null}]...
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شكرا إدريس 😊 وصلات الرسالة للفريق وغادي يتواصلوا م شكرا إدريس 😊 وصلات الرسالة للفريق وغادي يتواصلوا معك في أقرب وقت إن شاء الله باش يجاوبوك على سؤالك ويشوفوا معاك الحل المناسب 🙏🏻...
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[{"id": 13104, "message_id": " [{"id": 13104, "message_id": "widget_8cb661d3-faac-4ac1-a95e-f3051db23bf2", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-09T13:15:08.113173", "media_url": null, "media_mime_type": null}, {"id": 13105, "message_id": "widget_e8ff1428-5463-437b-a036-da4d0f005480", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-04-09T13:15:14.509664", "media_url": null, "media_mime_type": null}]...
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Hello! Welcome to Global Attaché 😊 How can I help Hello! Welcome to Global Attaché 😊 How can I help you today?...
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[{"id": 13104, "message_id": " [{"id": 13104, "message_id": "widget_8cb661d3-faac-4ac1-a95e-f3051db23bf2", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-09T13:15:08.113173", "media_url": null, "media_mime_type": null}, {"id": 13105, "message_id": "widget_e8ff1428-5463-437b-a036-da4d0f005480", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-04-09T13:15:14.509664", "media_url": null, "media_mime_type": null}, {"id": 13106, "message_id": "widget_3ab2271e-7708-4ef5-9669-a1d6d011157d", "sender": "user", "message_type": "text", "content": "can you tell me your service", "created_at": "2026-04-09T13:15:19.825775", "media_url": null, "media_mime_type": null}, {"id": 13107, "message_id": "widget_f8ec9f36-7296-4487-ba6e-96e3109422c5", "sender": "bot", "message_type": "text", "content": "Global Attaché offers a wide range of document translation services, including certified and non-certified translations for documents like birth certificates, marriage contracts, asylum documents, diplomas, legal contracts, academic transcripts, and passports. We support over 200 languages.\n\nIn addition to translation, we offer transcription, subtitling, and voiceover services. If you need more details or have a specific document in mind, feel free to ask!", "created_at": "2026-04-09T13:15:37.391505", "media_url": null, "media_mime_type": null}]...
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Global Attaché offers a wide range of document tra Global Attaché offers a wide range of document translation services, including certified and non-certified translations for documents like birth certificates, marriage contracts, asylum documents, diplomas, legal contracts, academic transcripts, and passports. We support over 200 languages.
In addition to translation, we offer transcription, subtitling, and voiceover services. If you need more details or have a specific document in mind, feel free to ask!...
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[{"id": 13134, "message_id": " [{"id": 13134, "message_id": "AC9035CB50AEEB983D8EA4610A6F7C61", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-09T14:12:11.005563", "media_url": null, "media_mime_type": null}, {"id": 13136, "message_id": "bot_AC9035CB50AEEB983D8EA4610A6F7C61_8952", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-09T14:12:25.678224", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 13134, "message_id": " [{"id": 13134, "message_id": "AC9035CB50AEEB983D8EA4610A6F7C61", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-09T14:12:11.005563", "media_url": null, "media_mime_type": null}, {"id": 13136, "message_id": "bot_AC9035CB50AEEB983D8EA4610A6F7C61_8952", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-09T14:12:25.678224", "media_url": null, "media_mime_type": null}, {"id": 13143, "message_id": "AC4679A02400860AAC0703449385E0BB", "sender": "user", "message_type": "text", "content": "عفاك بغيت نقولك بلي مزال كنحس بلحريق فين صايبلي الضرصة", "created_at": "2026-04-09T14:13:47.180914", "media_url": null, "media_mime_type": null}, {"id": 13144, "message_id": "ACC97C57D81F24C86DA849C87D4F9087", "sender": "user", "message_type": "text", "content": "واش عادي", "created_at": "2026-04-09T14:13:54.042319", "media_url": null, "media_mime_type": null}, {"id": 13148, "message_id": "bot_ACC97C57D81F24C86DA849C87D4F9087_7823", "sender": "bot", "message_type": "text", "content": "صراحة معنديش دراية بالموضوع، ولكن غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت. واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-09T14:14:11.567934", "media_url": null, "media_mime_type": null}]...
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صراحة معنديش دراية بالموضوع، ولكن غادي نبلغ الفريق صراحة معنديش دراية بالموضوع، ولكن غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت. واخا تعطيني الإسم الكامل ديالك؟...
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[{"id": 13148, "message_id": " [{"id": 13148, "message_id": "bot_ACC97C57D81F24C86DA849C87D4F9087_7823", "sender": "bot", "message_type": "text", "content": "صراحة معنديش دراية بالموضوع، ولكن غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت. واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-09T14:14:11.567934", "media_url": null, "media_mime_type": null}, {"id": 13149, "message_id": "A51F1270977186FF72CF503D6CFB7F5B", "sender": "bot", "message_type": "voice", "content": "[Voice message] بالطبع، إليك تفريغ المقطع الصوتي:\n\n\"السلام عليكم، بخير مزيان؟ الصحة لاباس؟ مرحبا. فكرني ف السمية ديالك عافاك.\"", "created_at": "2026-04-09T14:14:48.651650", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3359/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13150, "message_id": "AC3F04150DE1DABDAB434BF2FAC26256", "sender": "user", "message_type": "text", "content": "محمد بوركب", "created_at": "2026-04-09T14:15:07.870478", "media_url": null, "media_mime_type": null}, {"id": 13151, "message_id": "A555D2182F8002D7283C6E810EB62A5F", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"مرحبا بك أسي محمد، غدا إن شاء الله عندك رونديفو فالعشية مع لخمسة، حنايا نسنّاوك إن شاء الله منها نشوفو ليك المشكل.\"\n\n**Latin Script (Transliteration):**\n\"Marhba bik a Si Mohammed, ghedda inchaAllah aandek rendez-vous fl'achia m'a lkhamsa, hnaya nsennawk inchaAllah mennaha nchoufou lek lmochkil.\"\n\n**Language breakdown:**\n* **Marhba bik a Si Mohammed:** Welcome, Mr. Mohammed.\n* **Ghedda inchaAllah:** Tomorrow, God willing.\n* **Aandek rendez-vous:** You have an appointment (French word used in Darija).\n* **Fl'achia m'a lkhamsa:** In the afternoon at five.\n* **Hnaya nsennawk:** We will be waiting for you.\n* **Mennaha nchoufou lek lmochkil:** So we can see/fix the problem for you.", "created_at": "2026-04-09T14:15:25.122349", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3360/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13152, "message_id": "ACC46ECC9CA2FFC178227ECBF31D85FA", "sender": "user", "message_type": "text", "content": "اك انشاء الله", "created_at": "2026-04-09T14:15:57.127604", "media_url": null, "media_mime_type": null}, {"id": 13179, "message_id": "3EB0F1829811713023BE28", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or informational graphic for Tanger Bay Dental Center. At the top, there is a white dental logo consisting of a stylized tooth outline and the words 'TANGER BAY DENTAL CENTER.' Below this, a blue banner with white capital letters reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' followed by a green check mark. Another blue banner beneath says 'CHEZ TANGER BAY DENTAL CENTER.' The foreground prominently features a large, animated, cartoon-style anthropomorphic tooth with a smiling face, black eyes, raised eyebrows, and a thumbs-up gesture. The tooth is holding a small spiral notepad depicting a check box with a green check mark. The background appears to show an out-of-focus dental clinic with dental chair and equipment, but no real people are present.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null\n\nUser message context: Salut *BOURAGBA Mohamed*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *vendredi 10 avril 2026*\r\n🕘 Heure : *17:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-09T15:03:33.276438", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3374/download", "media_mime_type": "image/jpeg"}, {"id": 13435, "message_id": "3EB07A6ED04B094E5FB1BC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 10 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 10 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T08:42:07.452639", "media_url": null, "media_mime_type": null}, {"id": 13682, "message_id": "A5CF75E115E06FCD87D9EBD567423781", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script (Darija):**\n\"السلام عليكم محمد، كيف نتي مزيان؟ بخير؟ محمد عندك رونديفو اليوم مع الخمسة. فرد عليا أخاي لله، لا، على حساب أنا خديت ليك موعد.\"\n\n**Transliteration (Latin Script):**\n\"Salam o3alaykom Mohamed, kif nti mzyan? Bikhir? Mohamed 3ndek rendez-vous lyoum m3a l-khmsa. Fa rred 3liya a khay llah, la, 3la hsab ana khdit lik maw3id.\"\n\n**Translation (For context):**\n\"Peace be upon you Mohamed, how are you, good? Fine? Mohamed, you have an appointment today at five. So get back to me please, because I have booked an appointment for you.\"", "created_at": "2026-04-10T15:30:34.127179", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3509/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13685, "message_id": "A5A7BE1EC98ABF76AE92AF4C632FEF51", "sender": "bot", "message_type": "text", "content": "?", "created_at": "2026-04-10T15:47:03.081712", "media_url": null, "media_mime_type": null}, {"id": 13686, "message_id": "A5384461D1067FBD2BDD5F810075DFE0", "sender": "bot", "message_type": "text", "content": "????", "created_at": "2026-04-10T15:48:04.134824", "media_url": null, "media_mime_type": null}, {"id": 13687, "message_id": "AC1ACADBE8DA9EFA4CEFFF2C4B9006D2", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:**\nالسلام أستاذ، صافي دابا شوية ونكون عندك إن شاء الله، صافي؟\n\n**Latin Script:**\nSalam ostad, safi daba chwiya w nkoun andek incha'Allah, safi?", "created_at": "2026-04-10T15:49:41.426143", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3512/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13688, "message_id": "bot_AC1ACADBE8DA9EFA4CEFFF2C4B9006D2_2983", "sender": "bot", "message_type": "text", "content": "مرحبا بيك محمد 😊", "created_at": "2026-04-10T15:50:29.810195", "media_url": null, "media_mime_type": null}]...
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مرحبا بيك محمد 😊
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[{"id": 13755, "message_id": " [{"id": 13755, "message_id": "3EB0798355F71F36FB192B", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mercredi 15 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 15 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T17:25:47.595522", "media_url": null, "media_mime_type": null}, {"id": 15621, "message_id": "3EB087C9EF0E3B58BFCD4F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mercredi 15 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 15 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-14T14:46:23.563352", "media_url": null, "media_mime_type": null}, {"id": 15657, "message_id": "3EB08FA03435DACC544EF3", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or confirmation graphic related to a dental clinic. It features a cartoon tooth character with a smiling face, holding a small calendar or clipboard showing a green checkmark. The background has a blurred dental office setting with a dental chair and medical equipment visible. The top part of the image contains a blue gradient with the logo of 'Tanger Bay Dental Center', which includes a stylized tooth outline. The main text in the center reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark, and 'CHEZ TANGER BAY DENTAL CENTER' just below it. The overall color scheme is blue and white, with a friendly and inviting tone.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"TANGER BAY DENT\n\nUser message context: Salut *BOURAGBA Mohamed*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mercredi 15 avril 2026*\r\n🕘 Heure : *17:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-14T15:03:05.746661", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4073/download", "media_mime_type": "image/jpeg"}, {"id": 16127, "message_id": "3EB0A4087E1F1C29A88789", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mercredi 15 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 15 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T13:27:38.729918", "media_url": null, "media_mime_type": null}, {"id": 17876, "message_id": "3EB08136271797BA91B6E5", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a stylized, cartoonish tooth with a smiling face, raised eyebrows, and a thumbs-up gesture. The tooth character is holding a small spiral notepad displaying a green check mark inside a box. In the background, a dental office with blurred furniture and a dental chair is visible. At the top of the image, the logo and name of 'Tanger Bay Dental Center' are displayed, alongside an abstract tooth icon. Two prominent blue text banners overlay the image: the first reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark, and the second reads 'CHEZ TANGER BAY DENTAL CENTER.' The color palette is predominantly blue and white, creating a clean dental clinic ambiance.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\n\nUser message context: Salut *BOURAGBA Mohamed*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *vendredi 24 avril 2026*\r\n🕘 Heure : *11:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-23T15:01:14.745931", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4884/download", "media_mime_type": "image/jpeg"}, {"id": 17934, "message_id": "3EB05AED3EE1598361BE96", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 24 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 24 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-23T16:10:26.280213", "media_url": null, "media_mime_type": null}, {"id": 18204, "message_id": "3EB098D676C50C57C4D6CC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 24 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 24 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T08:38:11.275644", "media_url": null, "media_mime_type": null}, {"id": 18260, "message_id": "3EB0B5DD3E4C08D604E0BD", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 24 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 24 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T09:16:18.110952", "media_url": null, "media_mime_type": null}, {"id": 18361, "message_id": "3EB0C4EFC786380B61A18F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 28 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 28 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T10:52:53.193761", "media_url": null, "media_mime_type": null}, {"id": 21363, "message_id": "AC2F79A0FA231D5D6A0D904ADD36F5A3", "sender": "user", "message_type": "text", "content": "Slm cv", "created_at": "2026-04-30T15:38:12.040026", "media_url": null, "media_mime_type": null}, {"id": 21364, "message_id": "AC453851F6540D12AAD7F2B3B2C2D9DD", "sender": "user", "message_type": "text", "content": "Ma3reft fo9ach anji 3ndek", "created_at": "2026-04-30T15:38:24.041965", "media_url": null, "media_mime_type": null}, {"id": 21365, "message_id": "bot_AC453851F6540D12AAD7F2B3B2C2D9DD_41", "sender": "bot", "message_type": "text", "content": "مرحبا محمد 😊 عندك موعد مع الدكتور أسامة معلم نهار الثلاثاء 28 أبريل 2026 مع الخمسة ديال العشية. يلا بغيتي تبدل الوقت أو عندك شي استفسار آخر، غير قوليه ليا.", "created_at": "2026-04-30T15:38:44.003364", "media_url": null, "media_mime_type": null}]...
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مرحبا محمد 😊 عندك موعد مع الدكتور أسامة معلم نهار مرحبا محمد 😊 عندك موعد مع الدكتور أسامة معلم نهار الثلاثاء 28 أبريل 2026 مع الخمسة ديال العشية. يلا بغيتي تبدل الوقت أو عندك شي استفسار آخر، غير قوليه ليا....
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[{"id": 15657, "message_id": " [{"id": 15657, "message_id": "3EB08FA03435DACC544EF3", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or confirmation graphic related to a dental clinic. It features a cartoon tooth character with a smiling face, holding a small calendar or clipboard showing a green checkmark. The background has a blurred dental office setting with a dental chair and medical equipment visible. The top part of the image contains a blue gradient with the logo of 'Tanger Bay Dental Center', which includes a stylized tooth outline. The main text in the center reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark, and 'CHEZ TANGER BAY DENTAL CENTER' just below it. The overall color scheme is blue and white, with a friendly and inviting tone.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"TANGER BAY DENT\n\nUser message context: Salut *BOURAGBA Mohamed*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mercredi 15 avril 2026*\r\n🕘 Heure : *17:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-14T15:03:05.746661", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4073/download", "media_mime_type": "image/jpeg"}, {"id": 16127, "message_id": "3EB0A4087E1F1C29A88789", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mercredi 15 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 15 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T13:27:38.729918", "media_url": null, "media_mime_type": null}, {"id": 17876, "message_id": "3EB08136271797BA91B6E5", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a stylized, cartoonish tooth with a smiling face, raised eyebrows, and a thumbs-up gesture. The tooth character is holding a small spiral notepad displaying a green check mark inside a box. In the background, a dental office with blurred furniture and a dental chair is visible. At the top of the image, the logo and name of 'Tanger Bay Dental Center' are displayed, alongside an abstract tooth icon. Two prominent blue text banners overlay the image: the first reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark, and the second reads 'CHEZ TANGER BAY DENTAL CENTER.' The color palette is predominantly blue and white, creating a clean dental clinic ambiance.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\n\nUser message context: Salut *BOURAGBA Mohamed*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *vendredi 24 avril 2026*\r\n🕘 Heure : *11:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-23T15:01:14.745931", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4884/download", "media_mime_type": "image/jpeg"}, {"id": 17934, "message_id": "3EB05AED3EE1598361BE96", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 24 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 24 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-23T16:10:26.280213", "media_url": null, "media_mime_type": null}, {"id": 18204, "message_id": "3EB098D676C50C57C4D6CC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 24 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 24 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T08:38:11.275644", "media_url": null, "media_mime_type": null}, {"id": 18260, "message_id": "3EB0B5DD3E4C08D604E0BD", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 24 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 24 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T09:16:18.110952", "media_url": null, "media_mime_type": null}, {"id": 18361, "message_id": "3EB0C4EFC786380B61A18F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 28 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 28 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T10:52:53.193761", "media_url": null, "media_mime_type": null}, {"id": 21363, "message_id": "AC2F79A0FA231D5D6A0D904ADD36F5A3", "sender": "user", "message_type": "text", "content": "Slm cv", "created_at": "2026-04-30T15:38:12.040026", "media_url": null, "media_mime_type": null}, {"id": 21364, "message_id": "AC453851F6540D12AAD7F2B3B2C2D9DD", "sender": "user", "message_type": "text", "content": "Ma3reft fo9ach anji 3ndek", "created_at": "2026-04-30T15:38:24.041965", "media_url": null, "media_mime_type": null}, {"id": 21365, "message_id": "bot_AC453851F6540D12AAD7F2B3B2C2D9DD_41", "sender": "bot", "message_type": "text", "content": "مرحبا محمد 😊 عندك موعد مع الدكتور أسامة معلم نهار الثلاثاء 28 أبريل 2026 مع الخمسة ديال العشية. يلا بغيتي تبدل الوقت أو عندك شي استفسار آخر، غير قوليه ليا.", "created_at": "2026-04-30T15:38:44.003364", "media_url": null, "media_mime_type": null}, {"id": 21366, "message_id": "AC29DDEC780DF8D1C448284920901DD3", "sender": "user", "message_type": "text", "content": "راني عد هدرت معاك ابيل", "created_at": "2026-04-30T15:39:51.785586", "media_url": null, "media_mime_type": null}, {"id": 21367, "message_id": "bot_AC29DDEC780DF8D1C448284920901DD3_1971", "sender": "bot", "message_type": "text", "content": "شكرا محمد على التواصل ديالك 😊 الفريق غادي يتواصل معكوم بهاد الموضوع إن شاء الله 🙏🏻 يلا كان شي أمر مستعجل، تقدّر تتصل مباشرة على: +212 660-022-263", "created_at": "2026-04-30T15:40:04.724147", "media_url": null, "media_mime_type": null}]...
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شكرا محمد على التواصل ديالك 😊 الفريق غادي يتواصل م شكرا محمد على التواصل ديالك 😊 الفريق غادي يتواصل معكوم بهاد الموضوع إن شاء الله 🙏🏻 يلا كان شي أمر مستعجل، تقدّر تتصل مباشرة على: +212 660-022-263...
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[{"id": 17876, "message_id": " [{"id": 17876, "message_id": "3EB08136271797BA91B6E5", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a stylized, cartoonish tooth with a smiling face, raised eyebrows, and a thumbs-up gesture. The tooth character is holding a small spiral notepad displaying a green check mark inside a box. In the background, a dental office with blurred furniture and a dental chair is visible. At the top of the image, the logo and name of 'Tanger Bay Dental Center' are displayed, alongside an abstract tooth icon. Two prominent blue text banners overlay the image: the first reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark, and the second reads 'CHEZ TANGER BAY DENTAL CENTER.' The color palette is predominantly blue and white, creating a clean dental clinic ambiance.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\n\nUser message context: Salut *BOURAGBA Mohamed*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *vendredi 24 avril 2026*\r\n🕘 Heure : *11:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-23T15:01:14.745931", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4884/download", "media_mime_type": "image/jpeg"}, {"id": 17934, "message_id": "3EB05AED3EE1598361BE96", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 24 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 24 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-23T16:10:26.280213", "media_url": null, "media_mime_type": null}, {"id": 18204, "message_id": "3EB098D676C50C57C4D6CC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 24 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 24 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T08:38:11.275644", "media_url": null, "media_mime_type": null}, {"id": 18260, "message_id": "3EB0B5DD3E4C08D604E0BD", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 24 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 24 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T09:16:18.110952", "media_url": null, "media_mime_type": null}, {"id": 18361, "message_id": "3EB0C4EFC786380B61A18F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 28 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 28 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T10:52:53.193761", "media_url": null, "media_mime_type": null}, {"id": 21363, "message_id": "AC2F79A0FA231D5D6A0D904ADD36F5A3", "sender": "user", "message_type": "text", "content": "Slm cv", "created_at": "2026-04-30T15:38:12.040026", "media_url": null, "media_mime_type": null}, {"id": 21364, "message_id": "AC453851F6540D12AAD7F2B3B2C2D9DD", "sender": "user", "message_type": "text", "content": "Ma3reft fo9ach anji 3ndek", "created_at": "2026-04-30T15:38:24.041965", "media_url": null, "media_mime_type": null}, {"id": 21365, "message_id": "bot_AC453851F6540D12AAD7F2B3B2C2D9DD_41", "sender": "bot", "message_type": "text", "content": "مرحبا محمد 😊 عندك موعد مع الدكتور أسامة معلم نهار الثلاثاء 28 أبريل 2026 مع الخمسة ديال العشية. يلا بغيتي تبدل الوقت أو عندك شي استفسار آخر، غير قوليه ليا.", "created_at": "2026-04-30T15:38:44.003364", "media_url": null, "media_mime_type": null}, {"id": 21366, "message_id": "AC29DDEC780DF8D1C448284920901DD3", "sender": "user", "message_type": "text", "content": "راني عد هدرت معاك ابيل", "created_at": "2026-04-30T15:39:51.785586", "media_url": null, "media_mime_type": null}, {"id": 21367, "message_id": "bot_AC29DDEC780DF8D1C448284920901DD3_1971", "sender": "bot", "message_type": "text", "content": "شكرا محمد على التواصل ديالك 😊 الفريق غادي يتواصل معكوم بهاد الموضوع إن شاء الله 🙏🏻 يلا كان شي أمر مستعجل، تقدّر تتصل مباشرة على: +212 660-022-263", "created_at": "2026-04-30T15:40:04.724147", "media_url": null, "media_mime_type": null}, {"id": 21372, "message_id": "AC804D48C9C4A2D2B8D510495A48ABD8", "sender": "user", "message_type": "text", "content": "خصني نجي ناخد عير لوراق ديال الميتيل و شهادة لي قتلك", "created_at": "2026-04-30T15:41:00.406449", "media_url": null, "media_mime_type": null}, {"id": 21376, "message_id": "bot_AC804D48C9C4A2D2B8D510495A48ABD8_6924", "sender": "bot", "message_type": "text", "content": "فهمتك محمد، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبك للفريق وغادي يتواصلوا بيك إن شاء الله 🙏🏻", "created_at": "2026-04-30T15:41:14.255022", "media_url": null, "media_mime_type": null}]...
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فهمتك محمد، ولكن أنا غير مجرد مساعد آلي وماعنديش د فهمتك محمد، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبك للفريق وغادي يتواصلوا بيك إن شاء الله 🙏🏻...
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[{"id": 13191, "message_id": " [{"id": 13191, "message_id": "3AACF98622421E258AD0", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\nأهلا خويا وليد، كيداير بخير؟ كلشي مزيان؟\nشوف، راه ماقدرتش نجي عندك اليوم، حيت الدري اللي كنت غانجيب معايا ماكاينش.\nدونك غادي نحاولو نخليو حتى السيمانة الجاية إن شاء الله،\nعاد باش نجي باش نكمل، خصني ضروري نكمل الفوق راك عارف.\nشوف راه أنا كما قلت لك راه غانحاول نجيب معايا الدري، راه يالاه رومبورسوني والله إلا البارح.\nنيت عيطات لي البنت اللي معاك تما، والله إلا نسيت سميتها.\nقالت لي راه هاداك، قلت لها راه يالاه رومبورسوني، قلت لها راه غانجي نهار الخميس، ساعة ما كتابش.\nفخليها حتى الاثنين إن شاء الله ولا الثلاث، وباش ما كان راه غانعلمك هنا في واتساب، يالاه، مزيان ملي صيفطت لي ميساج.", "created_at": "2026-04-09T15:31:03.102810", "media_url": "/api/v1/chatbots/47/knowledge-bases/media/files/3378/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13192, "message_id": "bot_3AACF98622421E258AD0_1280", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 باش نبلغ الفريق بالتغيير، واخا تكتب ليا الإسم الكامل ديالك؟ وكنعتدر على الإزعاج. ", "created_at": "2026-04-09T15:31:28.106015", "media_url": null, "media_mime_type": null}]...
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مرحبا! 😊 باش نبلغ الفريق بالتغيير، واخا تكتب ليا ا مرحبا! 😊 باش نبلغ الفريق بالتغيير، واخا تكتب ليا الإسم الكامل ديالك؟ وكنعتدر على الإزعاج....
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[{"id": 13191, "message_id": " [{"id": 13191, "message_id": "3AACF98622421E258AD0", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\nأهلا خويا وليد، كيداير بخير؟ كلشي مزيان؟\nشوف، راه ماقدرتش نجي عندك اليوم، حيت الدري اللي كنت غانجيب معايا ماكاينش.\nدونك غادي نحاولو نخليو حتى السيمانة الجاية إن شاء الله،\nعاد باش نجي باش نكمل، خصني ضروري نكمل الفوق راك عارف.\nشوف راه أنا كما قلت لك راه غانحاول نجيب معايا الدري، راه يالاه رومبورسوني والله إلا البارح.\nنيت عيطات لي البنت اللي معاك تما، والله إلا نسيت سميتها.\nقالت لي راه هاداك، قلت لها راه يالاه رومبورسوني، قلت لها راه غانجي نهار الخميس، ساعة ما كتابش.\nفخليها حتى الاثنين إن شاء الله ولا الثلاث، وباش ما كان راه غانعلمك هنا في واتساب، يالاه، مزيان ملي صيفطت لي ميساج.", "created_at": "2026-04-09T15:31:03.102810", "media_url": "/api/v1/chatbots/47/knowledge-bases/media/files/3378/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13192, "message_id": "bot_3AACF98622421E258AD0_1280", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 باش نبلغ الفريق بالتغيير، واخا تكتب ليا الإسم الكامل ديالك؟ وكنعتدر على الإزعاج. ", "created_at": "2026-04-09T15:31:28.106015", "media_url": null, "media_mime_type": null}, {"id": 13277, "message_id": "2AA3A4622D9D79EA46EC", "sender": "bot", "message_type": "text", "content": "salam Achraf cava \nImta nchad lik rendez vous lundi Ola mardi ?", "created_at": "2026-04-09T17:09:55.091311", "media_url": null, "media_mime_type": null}, {"id": 13369, "message_id": "3AE3C5F839CBCD165305", "sender": "user", "message_type": "text", "content": "Nchof m3a deri o ngolik", "created_at": "2026-04-09T18:19:49.332207", "media_url": null, "media_mime_type": null}, {"id": 13370, "message_id": "3A1AFE5C9DAD3BB97F3C", "sender": "user", "message_type": "text", "content": "Samedi", "created_at": "2026-04-09T18:19:57.172441", "media_url": null, "media_mime_type": null}, {"id": 13371, "message_id": "3ADAC25A6D995405FA93", "sender": "user", "message_type": "text", "content": "Ola dimanche", "created_at": "2026-04-09T18:20:01.951413", "media_url": null, "media_mime_type": null}, {"id": 13372, "message_id": "3A94314CBD6E36EAD299", "sender": "user", "message_type": "text", "content": "Nkhali", "created_at": "2026-04-09T18:20:03.690261", "media_url": null, "media_mime_type": null}, {"id": 13373, "message_id": "3AFEC9973F1765F27900", "sender": "user", "message_type": "text", "content": "Lik message", "created_at": "2026-04-09T18:20:06.257399", "media_url": null, "media_mime_type": null}, {"id": 13375, "message_id": "bot_3AFEC9973F1765F27900_460", "sender": "bot", "message_type": "text", "content": "باش نكمل الإجراءات، واخا تكتب ليا الإسم الكامل ديالك؟ شكرا بارك الله فيك!", "created_at": "2026-04-09T18:20:22.072336", "media_url": null, "media_mime_type": null}]...
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باش نكمل الإجراءات، واخا تكتب ليا الإسم الكامل ديا باش نكمل الإجراءات، واخا تكتب ليا الإسم الكامل ديالك؟ شكرا بارك الله فيك!...
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[{"id": 13191, "message_id": " [{"id": 13191, "message_id": "3AACF98622421E258AD0", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\nأهلا خويا وليد، كيداير بخير؟ كلشي مزيان؟\nشوف، راه ماقدرتش نجي عندك اليوم، حيت الدري اللي كنت غانجيب معايا ماكاينش.\nدونك غادي نحاولو نخليو حتى السيمانة الجاية إن شاء الله،\nعاد باش نجي باش نكمل، خصني ضروري نكمل الفوق راك عارف.\nشوف راه أنا كما قلت لك راه غانحاول نجيب معايا الدري، راه يالاه رومبورسوني والله إلا البارح.\nنيت عيطات لي البنت اللي معاك تما، والله إلا نسيت سميتها.\nقالت لي راه هاداك، قلت لها راه يالاه رومبورسوني، قلت لها راه غانجي نهار الخميس، ساعة ما كتابش.\nفخليها حتى الاثنين إن شاء الله ولا الثلاث، وباش ما كان راه غانعلمك هنا في واتساب، يالاه، مزيان ملي صيفطت لي ميساج.", "created_at": "2026-04-09T15:31:03.102810", "media_url": "/api/v1/chatbots/47/knowledge-bases/media/files/3378/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13192, "message_id": "bot_3AACF98622421E258AD0_1280", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 باش نبلغ الفريق بالتغيير، واخا تكتب ليا الإسم الكامل ديالك؟ وكنعتدر على الإزعاج. ", "created_at": "2026-04-09T15:31:28.106015", "media_url": null, "media_mime_type": null}, {"id": 13277, "message_id": "2AA3A4622D9D79EA46EC", "sender": "bot", "message_type": "text", "content": "salam Achraf cava \nImta nchad lik rendez vous lundi Ola mardi ?", "created_at": "2026-04-09T17:09:55.091311", "media_url": null, "media_mime_type": null}, {"id": 13369, "message_id": "3AE3C5F839CBCD165305", "sender": "user", "message_type": "text", "content": "Nchof m3a deri o ngolik", "created_at": "2026-04-09T18:19:49.332207", "media_url": null, "media_mime_type": null}, {"id": 13370, "message_id": "3A1AFE5C9DAD3BB97F3C", "sender": "user", "message_type": "text", "content": "Samedi", "created_at": "2026-04-09T18:19:57.172441", "media_url": null, "media_mime_type": null}, {"id": 13371, "message_id": "3ADAC25A6D995405FA93", "sender": "user", "message_type": "text", "content": "Ola dimanche", "created_at": "2026-04-09T18:20:01.951413", "media_url": null, "media_mime_type": null}, {"id": 13372, "message_id": "3A94314CBD6E36EAD299", "sender": "user", "message_type": "text", "content": "Nkhali", "created_at": "2026-04-09T18:20:03.690261", "media_url": null, "media_mime_type": null}, {"id": 13373, "message_id": "3AFEC9973F1765F27900", "sender": "user", "message_type": "text", "content": "Lik message", "created_at": "2026-04-09T18:20:06.257399", "media_url": null, "media_mime_type": null}, {"id": 13375, "message_id": "bot_3AFEC9973F1765F27900_460", "sender": "bot", "message_type": "text", "content": "باش نكمل الإجراءات، واخا تكتب ليا الإسم الكامل ديالك؟ شكرا بارك الله فيك!", "created_at": "2026-04-09T18:20:22.072336", "media_url": null, "media_mime_type": null}, {"id": 13377, "message_id": "3A2ECE4975209BF64C2B", "sender": "user", "message_type": "text", "content": "Achraf El kaddioui", "created_at": "2026-04-09T18:20:38.532339", "media_url": null, "media_mime_type": null}, {"id": 13380, "message_id": "bot_3A2ECE4975209BF64C2B_8385", "sender": "bot", "message_type": "text", "content": "واخا بلغنا الفريق وغادي يتاصلوا بيك باش يرتبو معك إن شاء الله 🙏🏻 إذا كان عندك شي سؤال آخر، حنا رهن الإشارة.", "created_at": "2026-04-09T18:20:55.317466", "media_url": null, "media_mime_type": null}]...
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واخا بلغنا الفريق وغادي يتاصلوا بيك باش يرتبو معك واخا بلغنا الفريق وغادي يتاصلوا بيك باش يرتبو معك إن شاء الله 🙏🏻 إذا كان عندك شي سؤال آخر، حنا رهن الإشارة....
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[{"id": 13256, "message_id": " [{"id": 13256, "message_id": "3EB0EFAC2EA0CDD017784C", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) Type of image: Unrelated (illustration, not a dental photo, x-ray, document, ID, or prescription).\n\n(b) Not dental: No observable dental features present, only an illustration of a person with a phone and two calendars.\n\n(c) Visible text (OCR):\n- \"CALENDAR\"\n- \"Appointment Booking\"\n\n(d) Flag: No diagnostic terms used, no suggestions of conditions, and no treatment recommendations. This image does not appear to relate to clinical or dental matters; it shows calendar or appointment booking imagery.\n\nUser message context: Bonjour TIBARI 51941 MOHAMMED\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 10 avril 2026 à 09:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 10 أبريل 2026 على الساعة 09:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-09T17:01:02.321889", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3389/download", "media_mime_type": "image/jpeg"}, {"id": 17000, "message_id": "3EB0A9012EE11EC8371C9B", "sender": "bot", "message_type": "image", "content": "Bonjour TIBARI 51941 MOHAMMED\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 17 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 17 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-16T17:08:46.544266", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4584/download", "media_mime_type": "image/jpeg"}, {"id": 17022, "message_id": "ACEFA18B0EEBB44AEEF28E6C70232197", "sender": "user", "message_type": "text", "content": "Ok merci beaucoup.", "created_at": "2026-04-16T17:30:06.674375", "media_url": null, "media_mime_type": null}, {"id": 17023, "message_id": "bot_ACEFA18B0EEBB44AEEF28E6C70232197_8343", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 On vous attend vendredi matin alors. Bonne journée à vous !", "created_at": "2026-04-16T17:30:24.250526", "media_url": null, "media_mime_type": null}]...
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Avec plaisir 😊 On vous attend vendredi matin alors Avec plaisir 😊 On vous attend vendredi matin alors. Bonne journée à vous !...
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[{"id": 13256, "message_id": " [{"id": 13256, "message_id": "3EB0EFAC2EA0CDD017784C", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) Type of image: Unrelated (illustration, not a dental photo, x-ray, document, ID, or prescription).\n\n(b) Not dental: No observable dental features present, only an illustration of a person with a phone and two calendars.\n\n(c) Visible text (OCR):\n- \"CALENDAR\"\n- \"Appointment Booking\"\n\n(d) Flag: No diagnostic terms used, no suggestions of conditions, and no treatment recommendations. This image does not appear to relate to clinical or dental matters; it shows calendar or appointment booking imagery.\n\nUser message context: Bonjour TIBARI 51941 MOHAMMED\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 10 avril 2026 à 09:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 10 أبريل 2026 على الساعة 09:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-09T17:01:02.321889", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3389/download", "media_mime_type": "image/jpeg"}, {"id": 17000, "message_id": "3EB0A9012EE11EC8371C9B", "sender": "bot", "message_type": "image", "content": "Bonjour TIBARI 51941 MOHAMMED\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 17 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 17 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-16T17:08:46.544266", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4584/download", "media_mime_type": "image/jpeg"}, {"id": 17022, "message_id": "ACEFA18B0EEBB44AEEF28E6C70232197", "sender": "user", "message_type": "text", "content": "Ok merci beaucoup.", "created_at": "2026-04-16T17:30:06.674375", "media_url": null, "media_mime_type": null}, {"id": 17023, "message_id": "bot_ACEFA18B0EEBB44AEEF28E6C70232197_8343", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 On vous attend vendredi matin alors. Bonne journée à vous !", "created_at": "2026-04-16T17:30:24.250526", "media_url": null, "media_mime_type": null}, {"id": 17999, "message_id": "3EB001FA2206BEB1100B56", "sender": "bot", "message_type": "image", "content": "Bonjour TIBARI 51941 MOHAMMED\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 24 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 24 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-23T17:05:54.251440", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4929/download", "media_mime_type": "image/jpeg"}, {"id": 18046, "message_id": "AC9F09A95D0DF597C33EA73210B0B5B4", "sender": "user", "message_type": "text", "content": "Merci beaucoup.", "created_at": "2026-04-23T17:35:35.558740", "media_url": null, "media_mime_type": null}, {"id": 18049, "message_id": "bot_AC9F09A95D0DF597C33EA73210B0B5B4_9786", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 Si vous avez besoin de quelque chose d’autre, n’hésitez pas à me le dire.", "created_at": "2026-04-23T17:35:59.225807", "media_url": null, "media_mime_type": null}]...
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Avec plaisir 😊 Si vous avez besoin de quelque chos Avec plaisir 😊 Si vous avez besoin de quelque chose d’autre, n’hésitez pas à me le dire....
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[{"id": 13473, "message_id": " [{"id": 13473, "message_id": "A51390DF932185A783773E042D2C5844", "sender": "bot", "message_type": "voice", "content": "[Voice message] أكيد، تفضل(ي) تفريغ المقطع الصوتي:\n\n\"السلام عليكم، صباح الخير، كي صبحتِي مزيان؟ عافاك، عندك رونديفو مع الحداش ونص، مع العشرة ونص ما جيتيشي. وخا لا ماكنتيش غتجي علمني قبل لأن الرونديفوات كيعمروا، وكيعيطوا الناس كيسقسيوا على الرونديفو كنقولوا ليهم عامر. دابا نتا ضيعتينا ف رونديفو، فهمتي؟\"", "created_at": "2026-04-10T09:45:57.584738", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3457/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17432, "message_id": "3EB0FA57EEBC42560A579D", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*FENNICH SOUFIANE*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 23 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 23 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-22T16:02:59.744246", "media_url": null, "media_mime_type": null}, {"id": 17447, "message_id": "3A45D10739DEC31D0D1C", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-22T16:08:26.597429", "media_url": null, "media_mime_type": null}, {"id": 18026, "message_id": "3EB0C756AC8DE74118474A", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1500,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-23T17:24:27.488495", "media_url": null, "media_mime_type": null}, {"id": 18027, "message_id": "3EB0CBC91199E49BDAB1C3", "sender": "bot", "message_type": "document", "content": "2026042318241317.pdf", "created_at": "2026-04-23T17:24:44.540190", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4949/download", "media_mime_type": "application/pdf"}, {"id": 18029, "message_id": "3EB0191D5BB1CFDB9CAE67", "sender": "bot", "message_type": "text", "content": "Bonjour,\r\nNous espérons que vous allez bien. Nous voulions simplement nous assurer que tout se passe bien suite à votre extraction et que vous ne ressentez pas de gêne particulière.\r\nSi vous avez la moindre question ou inquiétude, n’hésitez pas à nous contacter.\r\nBon rétablissement.", "created_at": "2026-04-23T17:30:26.968852", "media_url": null, "media_mime_type": null}, {"id": 18254, "message_id": "3EB075664C76914BFBEBCE", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*FENNICH SOUFIANE*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 25 avril 2026* à *11:45* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 25 أبريل 2026* على الساعة *11:45* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T09:15:11.100626", "media_url": null, "media_mime_type": null}, {"id": 18367, "message_id": "3A256A2A043FC184D433", "sender": "user", "message_type": "text", "content": "Salam \nMaghan9drch nji ghda \nSimana jaya ghantasl bikom", "created_at": "2026-04-24T10:56:13.656486", "media_url": null, "media_mime_type": null}, {"id": 18379, "message_id": "A5DEDE3FCF16FB6E2A5B5DF77104ACD4", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم، اختي مزيان؟ لاباس؟ ça va؟ واخا ماشي مشكل.", "created_at": "2026-04-24T11:05:20.998740", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5047/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19038, "message_id": "3EB04B5707E24971AE66CE", "sender": "bot", "message_type": "text", "content": "Bonjour,\r\nNous espérons que vous allez bien. Nous voulions simplement nous assurer que tout se passe bien suite à votre extraction et que vous ne ressentez pas de gêne particulière.\r\nSi vous avez la moindre question ou inquiétude, n’hésitez pas à nous contacter.\r\nBon rétablissement.", "created_at": "2026-04-25T09:14:59.041027", "media_url": null, "media_mime_type": null}, {"id": 19549, "message_id": "3AD18F347F2DEE4FD093", "sender": "user", "message_type": "text", "content": "Salam \nSvp\nBghit certificat médical mn nhar jeudi 23/04 jusqu’à 25/04 \n3 jours \nBlati ndouz liha", "created_at": "2026-04-27T07:57:31.959295", "media_url": null, "media_mime_type": null}, {"id": 19553, "message_id": "bot_3AD18F347F2DEE4FD093_9257", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-04-27T07:58:04.189308", "media_url": null, "media_mime_type": null}]...
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فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراي فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻...
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[{"id": 18029, "message_id": " [{"id": 18029, "message_id": "3EB0191D5BB1CFDB9CAE67", "sender": "bot", "message_type": "text", "content": "Bonjour,\r\nNous espérons que vous allez bien. Nous voulions simplement nous assurer que tout se passe bien suite à votre extraction et que vous ne ressentez pas de gêne particulière.\r\nSi vous avez la moindre question ou inquiétude, n’hésitez pas à nous contacter.\r\nBon rétablissement.", "created_at": "2026-04-23T17:30:26.968852", "media_url": null, "media_mime_type": null}, {"id": 18254, "message_id": "3EB075664C76914BFBEBCE", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*FENNICH SOUFIANE*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 25 avril 2026* à *11:45* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 25 أبريل 2026* على الساعة *11:45* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T09:15:11.100626", "media_url": null, "media_mime_type": null}, {"id": 18367, "message_id": "3A256A2A043FC184D433", "sender": "user", "message_type": "text", "content": "Salam \nMaghan9drch nji ghda \nSimana jaya ghantasl bikom", "created_at": "2026-04-24T10:56:13.656486", "media_url": null, "media_mime_type": null}, {"id": 18379, "message_id": "A5DEDE3FCF16FB6E2A5B5DF77104ACD4", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم، اختي مزيان؟ لاباس؟ ça va؟ واخا ماشي مشكل.", "created_at": "2026-04-24T11:05:20.998740", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5047/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19038, "message_id": "3EB04B5707E24971AE66CE", "sender": "bot", "message_type": "text", "content": "Bonjour,\r\nNous espérons que vous allez bien. Nous voulions simplement nous assurer que tout se passe bien suite à votre extraction et que vous ne ressentez pas de gêne particulière.\r\nSi vous avez la moindre question ou inquiétude, n’hésitez pas à nous contacter.\r\nBon rétablissement.", "created_at": "2026-04-25T09:14:59.041027", "media_url": null, "media_mime_type": null}, {"id": 19549, "message_id": "3AD18F347F2DEE4FD093", "sender": "user", "message_type": "text", "content": "Salam \nSvp\nBghit certificat médical mn nhar jeudi 23/04 jusqu’à 25/04 \n3 jours \nBlati ndouz liha", "created_at": "2026-04-27T07:57:31.959295", "media_url": null, "media_mime_type": null}, {"id": 19553, "message_id": "bot_3AD18F347F2DEE4FD093_9257", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-04-27T07:58:04.189308", "media_url": null, "media_mime_type": null}, {"id": 19867, "message_id": "A5259B52BD1DD3328AF9FAF92D2EF930", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-27T11:33:52.224663", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5608/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19881, "message_id": "A5D0D4DA1E89871C5424EB800D9E38F9", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-27T11:40:29.897746", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5610/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19885, "message_id": "3AE74A9CEA9A77E9982D", "sender": "user", "message_type": "text", "content": "Chokran", "created_at": "2026-04-27T11:43:15.519078", "media_url": null, "media_mime_type": null}, {"id": 23417, "message_id": "3A52B8CB24531D231210", "sender": "user", "message_type": "text", "content": "Salam \nSvp bghit rendez vous nhar lkhmis (jeudi) wa7d soussa", "created_at": "2026-05-04T14:42:17.550878", "media_url": null, "media_mime_type": null}, {"id": 23418, "message_id": "bot_3A52B8CB24531D231210_9842", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 باش نسجلو الطلب ديالكوم، ممكن تكتبو ليا الإسم الكامل ديالكوم وشنو نوع العلاج أو المشكل اللي محتاج عليه الموعد؟", "created_at": "2026-05-04T14:42:31.199541", "media_url": null, "media_mime_type": null}]...
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مرحبا 😊 باش نسجلو الطلب ديالكوم، ممكن تكتبو ليا ال مرحبا 😊 باش نسجلو الطلب ديالكوم، ممكن تكتبو ليا الإسم الكامل ديالكوم وشنو نوع العلاج أو المشكل اللي محتاج عليه الموعد؟...
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[{"id": 18367, "message_id": " [{"id": 18367, "message_id": "3A256A2A043FC184D433", "sender": "user", "message_type": "text", "content": "Salam \nMaghan9drch nji ghda \nSimana jaya ghantasl bikom", "created_at": "2026-04-24T10:56:13.656486", "media_url": null, "media_mime_type": null}, {"id": 18379, "message_id": "A5DEDE3FCF16FB6E2A5B5DF77104ACD4", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم، اختي مزيان؟ لاباس؟ ça va؟ واخا ماشي مشكل.", "created_at": "2026-04-24T11:05:20.998740", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5047/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19038, "message_id": "3EB04B5707E24971AE66CE", "sender": "bot", "message_type": "text", "content": "Bonjour,\r\nNous espérons que vous allez bien. Nous voulions simplement nous assurer que tout se passe bien suite à votre extraction et que vous ne ressentez pas de gêne particulière.\r\nSi vous avez la moindre question ou inquiétude, n’hésitez pas à nous contacter.\r\nBon rétablissement.", "created_at": "2026-04-25T09:14:59.041027", "media_url": null, "media_mime_type": null}, {"id": 19549, "message_id": "3AD18F347F2DEE4FD093", "sender": "user", "message_type": "text", "content": "Salam \nSvp\nBghit certificat médical mn nhar jeudi 23/04 jusqu’à 25/04 \n3 jours \nBlati ndouz liha", "created_at": "2026-04-27T07:57:31.959295", "media_url": null, "media_mime_type": null}, {"id": 19553, "message_id": "bot_3AD18F347F2DEE4FD093_9257", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-04-27T07:58:04.189308", "media_url": null, "media_mime_type": null}, {"id": 19867, "message_id": "A5259B52BD1DD3328AF9FAF92D2EF930", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-27T11:33:52.224663", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5608/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19881, "message_id": "A5D0D4DA1E89871C5424EB800D9E38F9", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-27T11:40:29.897746", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5610/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19885, "message_id": "3AE74A9CEA9A77E9982D", "sender": "user", "message_type": "text", "content": "Chokran", "created_at": "2026-04-27T11:43:15.519078", "media_url": null, "media_mime_type": null}, {"id": 23417, "message_id": "3A52B8CB24531D231210", "sender": "user", "message_type": "text", "content": "Salam \nSvp bghit rendez vous nhar lkhmis (jeudi) wa7d soussa", "created_at": "2026-05-04T14:42:17.550878", "media_url": null, "media_mime_type": null}, {"id": 23418, "message_id": "bot_3A52B8CB24531D231210_9842", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 باش نسجلو الطلب ديالكوم، ممكن تكتبو ليا الإسم الكامل ديالكوم وشنو نوع العلاج أو المشكل اللي محتاج عليه الموعد؟", "created_at": "2026-05-04T14:42:31.199541", "media_url": null, "media_mime_type": null}, {"id": 23419, "message_id": "3ABA6CE50228A5B347FC", "sender": "user", "message_type": "text", "content": "L3chia", "created_at": "2026-05-04T14:42:38.399665", "media_url": null, "media_mime_type": null}, {"id": 23420, "message_id": "bot_3ABA6CE50228A5B347FC_9328", "sender": "bot", "message_type": "text", "content": "واخا، محتاجين غير الإسم الكامل ديالكوم باش نكملو الطلب. تقدر تكتبوه ليا؟", "created_at": "2026-05-04T14:42:50.444288", "media_url": null, "media_mime_type": null}]...
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واخا، محتاجين غير الإسم الكامل ديالكوم باش نكملو ا واخا، محتاجين غير الإسم الكامل ديالكوم باش نكملو الطلب. تقدر تكتبوه ليا؟...
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[{"id": 19038, "message_id": " [{"id": 19038, "message_id": "3EB04B5707E24971AE66CE", "sender": "bot", "message_type": "text", "content": "Bonjour,\r\nNous espérons que vous allez bien. Nous voulions simplement nous assurer que tout se passe bien suite à votre extraction et que vous ne ressentez pas de gêne particulière.\r\nSi vous avez la moindre question ou inquiétude, n’hésitez pas à nous contacter.\r\nBon rétablissement.", "created_at": "2026-04-25T09:14:59.041027", "media_url": null, "media_mime_type": null}, {"id": 19549, "message_id": "3AD18F347F2DEE4FD093", "sender": "user", "message_type": "text", "content": "Salam \nSvp\nBghit certificat médical mn nhar jeudi 23/04 jusqu’à 25/04 \n3 jours \nBlati ndouz liha", "created_at": "2026-04-27T07:57:31.959295", "media_url": null, "media_mime_type": null}, {"id": 19553, "message_id": "bot_3AD18F347F2DEE4FD093_9257", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-04-27T07:58:04.189308", "media_url": null, "media_mime_type": null}, {"id": 19867, "message_id": "A5259B52BD1DD3328AF9FAF92D2EF930", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-27T11:33:52.224663", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5608/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19881, "message_id": "A5D0D4DA1E89871C5424EB800D9E38F9", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-27T11:40:29.897746", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5610/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19885, "message_id": "3AE74A9CEA9A77E9982D", "sender": "user", "message_type": "text", "content": "Chokran", "created_at": "2026-04-27T11:43:15.519078", "media_url": null, "media_mime_type": null}, {"id": 23417, "message_id": "3A52B8CB24531D231210", "sender": "user", "message_type": "text", "content": "Salam \nSvp bghit rendez vous nhar lkhmis (jeudi) wa7d soussa", "created_at": "2026-05-04T14:42:17.550878", "media_url": null, "media_mime_type": null}, {"id": 23418, "message_id": "bot_3A52B8CB24531D231210_9842", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 باش نسجلو الطلب ديالكوم، ممكن تكتبو ليا الإسم الكامل ديالكوم وشنو نوع العلاج أو المشكل اللي محتاج عليه الموعد؟", "created_at": "2026-05-04T14:42:31.199541", "media_url": null, "media_mime_type": null}, {"id": 23419, "message_id": "3ABA6CE50228A5B347FC", "sender": "user", "message_type": "text", "content": "L3chia", "created_at": "2026-05-04T14:42:38.399665", "media_url": null, "media_mime_type": null}, {"id": 23420, "message_id": "bot_3ABA6CE50228A5B347FC_9328", "sender": "bot", "message_type": "text", "content": "واخا، محتاجين غير الإسم الكامل ديالكوم باش نكملو الطلب. تقدر تكتبوه ليا؟", "created_at": "2026-05-04T14:42:50.444288", "media_url": null, "media_mime_type": null}, {"id": 23421, "message_id": "3AC497650084652D409E", "sender": "user", "message_type": "text", "content": "Fennich Soufiane", "created_at": "2026-05-04T14:42:57.692146", "media_url": null, "media_mime_type": null}, {"id": 23425, "message_id": "bot_3AC497650084652D409E_9543", "sender": "bot", "message_type": "text", "content": "مرحبا Soufiane 😊 وصل الطلب ديالك، والفريق غادي يتواصلوا معاك باش يأكدو الموعد إن شاء الله.\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-05-04T14:43:14.261697", "media_url": null, "media_mime_type": null}]...
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مرحبا Soufiane 😊 وصل الطلب ديالك، والفريق غادي يتو مرحبا Soufiane 😊 وصل الطلب ديالك، والفريق غادي يتواصلوا معاك باش يأكدو الموعد إن شاء الله.
دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻...
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[{"id": 23421, "message_id": " [{"id": 23421, "message_id": "3AC497650084652D409E", "sender": "user", "message_type": "text", "content": "Fennich Soufiane", "created_at": "2026-05-04T14:42:57.692146", "media_url": null, "media_mime_type": null}, {"id": 23425, "message_id": "bot_3AC497650084652D409E_9543", "sender": "bot", "message_type": "text", "content": "مرحبا Soufiane 😊 وصل الطلب ديالك، والفريق غادي يتواصلوا معاك باش يأكدو الموعد إن شاء الله.\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-05-04T14:43:14.261697", "media_url": null, "media_mime_type": null}, {"id": 23426, "message_id": "3EB0C0F63327BFA05074C1", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*FENNICH SOUFIANE*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 07 mai 2026* à *18:15* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 7 ماي 2026* على الساعة *18:15* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-04T14:43:54.976995", "media_url": null, "media_mime_type": null}, {"id": 23515, "message_id": "A5B6640AF3F6AA9A40D17DCE8A72A42F", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"صفية، بغيت نقولك راه الدكتور قالك راه ما عندكش غير سوسة وحدة، راه عندك سوسات هما. باش ما تجيش معولة على سوسة وحدة، حيتاش خاصو يحيدلك گاع دوك السوسات.\"\n\n**Latin Script (Transliteration):**\n\"Safia, bghit ngoulek ra l'docteur galik ra ma3ndekch gha soussa whda, ra 3ndek soussat houma. Bash matjich m3owla 3la soussa whda, hitash khasso ihyedlik ga3 dok sousat.\"\n\n**English Translation (for context):**\n\"Safia, I wanted to tell you that the doctor said you don't have just one cavity, you have several cavities. So don't come expecting (to treat) just one cavity, because he has to remove all of those cavities for you.\"", "created_at": "2026-05-04T15:41:34.688984", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6599/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23517, "message_id": "3A5F850EE8C928FD027A", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام عليكم، صافي اختي ما كاين مشكل، ما كاين مشكل. المهم كيفما صيفطي فالميساج، الثمانية و... الستة وقسم. الستة وقسم نهار الخميس، يلاه اختي تبارك الله عليك.\"\n\n**Latin Script (Transcription):**\n\"Salam aleykoum, safi khti makayn mouchkil, makayn mouchkil. Mouhim kifma siftti f'l message, t-tmanya w... setta w qsem. Setta w qsem nhar l'khemis. Yallah khti tbarek Allah elik.\"\n\n**Translation (for context):**\n\"Peace be upon you. Okay sister, no problem, no problem. Anyway, as you sent in the message, eight and... six and five (6:05). Six and five (6:05) on Thursday. Alright sister, may God bless you (take care).\"", "created_at": "2026-05-04T15:42:16.276683", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6600/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23519, "message_id": "A55FA6FC2469C905909314D4CD4D7312", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي، واخا، مرحبا، ماشي سوق، ستة وربع، مرحبا، على الراس والعين، مرحبا بك.", "created_at": "2026-05-04T15:42:43.549653", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6601/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23520, "message_id": "3AA2FD560C3E89A2FDCE", "sender": "user", "message_type": "text", "content": "D’accr", "created_at": "2026-05-04T15:43:14.656923", "media_url": null, "media_mime_type": null}, {"id": 24881, "message_id": "3EB0B2EC3E7B429D56CF1E", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or confirmation graphic for Tanger Bay Dental Center. The background shows a blurred dental office chair and typical dental equipment, indicating a clinical setting. In the foreground, there is an illustrated anthropomorphic tooth character with a smiling face, holding a calendar or notepad with a green check mark, giving a thumbs up. At the top, a logo (stylized tooth with Arabic/English text 'Tanger Bay Dental Center') is visible. Prominent blue banners contain confirmation text.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\"\n ],\n \"possible_concerns\": [],\n \"\n\nUser message context: Salut *FENNICH SOUFIANE*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 07 mai 2026*\r\n🕘 Heure : *18:15*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-05-06T15:09:27.493158", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7086/download", "media_mime_type": "image/jpeg"}, {"id": 24883, "message_id": "3AF9A71CDE9418198E57", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-05-06T15:09:45.411376", "media_url": null, "media_mime_type": null}, {"id": 38040, "message_id": "3A37B8A1D0674A521D98", "sender": "user", "message_type": "text", "content": "Salam bghit rendez-vous nhar sbt 3la wd les bagues", "created_at": "2026-06-02T14:05:21.661409", "media_url": null, "media_mime_type": null}, {"id": 38041, "message_id": "A542F5BB4B37F7D6028BBD4417F3C33D", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-06-02T14:05:22.310561", "media_url": null, "media_mime_type": null}, {"id": 38043, "message_id": "bot_3A37B8A1D0674A521D98_4201", "sender": "bot", "message_type": "text", "content": "شكراً بزاف على الترحيب والمعلومات! إذا محتاجين أي مساعدة أو عندكم سؤال على الخدمات أو المواعيد، أنا هنا نعاونكوم 😊\n\nواش كاين شي حاجة معينة بغيتو تستفسرو عليها اليوم؟", "created_at": "2026-06-02T14:05:56.055570", "media_url": null, "media_mime_type": null}]...
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شكراً بزاف على الترحيب والمعلومات! إذا محتاجين أي شكراً بزاف على الترحيب والمعلومات! إذا محتاجين أي مساعدة أو عندكم سؤال على الخدمات أو المواعيد، أنا هنا نعاونكوم 😊
واش كاين شي حاجة معينة بغيتو تستفسرو عليها اليوم؟...
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[{"id": 13368, "message_id": " [{"id": 13368, "message_id": "3EB0BDB6C7A82ADA43B2B2", "sender": "bot", "message_type": "image", "content": " ", "created_at": "2026-04-09T18:19:37.801904", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3424/download", "media_mime_type": "image/jpeg"}, {"id": 13374, "message_id": "3EB0B175BDB1D9716BDF67", "sender": "bot", "message_type": "image", "content": " ", "created_at": "2026-04-09T18:20:06.265259", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3425/download", "media_mime_type": "image/jpeg"}, {"id": 13376, "message_id": "3EB0FB329F6D2A1694A305", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photo showing the mandibular (lower jaw) arch. The photo displays the occlusal (top) surfaces of the lower teeth, as well as the palate and the supporting gum tissue. The right side of the image (clinically the patient's left) shows several molar teeth that are severely decayed with large areas of crown destruction and visible loss of tooth structure. There is a mix of colors including brown, yellow, and black associated with decay and necrotic debris. The gums in the area appear red and inflamed, possibly with loss of normal contour. The left side of the image (clinically the patient's right) shows posterior teeth with multiple darkly stained occlusal grooves, possible old restorations or deep carious lesions. The anterior teeth appear relatively intact. No text, labels, or identifiers are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_first_and_second_molars\",\n \"observation\": \"Severe crown destruction due to caries, brown/yellow/black necrotic debris, gross loss of tooth structure, possibly pulp exposure.\",\n \"severity_signal\": \"sign", "created_at": "2026-04-09T18:20:30.531097", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3426/download", "media_mime_type": "image/jpeg"}, {"id": 13381, "message_id": "3EB0CD456C77EE814095FB", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral clinical photograph showing the upper and lower anterior and posterior teeth with cheek retractors in place. The image is well-focused and high resolution. The photo reveals partial dentition with most teeth visible from premolar to premolar, and some posterior teeth partially visible. Teeth color varies with noticeable yellowing and some darker staining, particularly on the lower and posterior teeth. There is moderate crowding in the lower anterior teeth and some crowding in the upper anterior as well. The gingival tissues are pink in most areas but with a slightly erythematous (reddened) appearance in the upper anterior region. There is visible plaque and calculus, especially along the gumline and on the lower anterior teeth. Some teeth show signs of wear and possibly chipping on incisal edges. No visible large carious lesions, but areas of possible enamel opacity and staining. No visible metal or ceramic restorations.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Central and lateral incisors and canines present, off-white with some yellow discoloration and irregular alignment. Mild incisal edge wear.\",\n \"severity_signal", "created_at": "2026-04-09T18:21:00.067390", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3427/download", "media_mime_type": "image/jpeg"}, {"id": 13382, "message_id": "3EB04AF43CED317E7E5B67", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-resolution intraoral clinical photograph showing the right lateral view of the patient's upper and lower anterior and premolar teeth, gums, and surrounding mucosa. A cheek retractor is in place, exposing the dental and gingival tissues clearly. The teeth show noticeable yellow-brown staining, especially on the cervical and interproximal regions. Alignment of the teeth is visibly irregular, with crowding and overlapping of both upper and lower incisors and canines. The gum tissue appears generally pink but presents with mild localized erythema, especially in the upper canine area. No obvious open caries or fractures are seen. There is some plaque or calculus deposit visible primarily along the gingival margins. No soft tissue lesions, swelling, or ulcerations are observed on the visible gum tissue. There are no metal restorations, crowns, or visible prosthetic appliances. Lips, facial hair, and parts of the cheek are visible at the periphery.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"Teeth are present and show moderate staining on the surfaces, with noticeable crowding and overlapping of canine and lateral incisors", "created_at": "2026-04-09T18:21:25.022142", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3428/download", "media_mime_type": "image/jpeg"}, {"id": 13385, "message_id": "3EB0A18E86C97942E4BC9A", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T18:27:05.039954", "media_url": null, "media_mime_type": null}, {"id": 16205, "message_id": "3EB088B1184D1AB3D60F39", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a digitally illustrated smiling tooth character with cartoon facial features (eyes, mouth, eyebrows) giving a thumbs-up gesture. The tooth is holding a notepad featuring a large green check mark. In the background is a blurred dental office setting with a dental chair, counter, and window. At the top of the image is the Tanger Bay Dental Center logo, which is a white tooth outline with the text 'TANGER BAY DENTAL CENTER' below. There are two blue boxes with white French text: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' (with a check mark emoji) and 'CHEZ TANGER BAY DENTAL CENTER.' The overall tone is bright and inviting, with a blue and white color palette.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"\n\nUser message context: Salut *ZEGGAF Redouane*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 16 avril 2026*\r\n🕘 Heure : *10:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-15T15:02:54.388910", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4259/download", "media_mime_type": "image/jpeg"}, {"id": 16241, "message_id": "3EB0468A6B1ADB7A6C40E9", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T15:25:34.049867", "media_url": null, "media_mime_type": null}, {"id": 16245, "message_id": "3A52451A5D2F5C3820E7", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez ...</reply_to> Ok inshaallah", "created_at": "2026-04-15T15:27:57.876810", "media_url": null, "media_mime_type": null}, {"id": 16246, "message_id": "bot_3A52451A5D2F5C3820E7_6573", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation ZEGGAF Redouane 😊 Votre rendez-vous avec Dr Oussama Mouallem est bien noté pour jeudi 16 avril à 10:00.\n\nSi vous avez besoin de modifier ou d’annuler, n’hésitez pas à nous contacter. À très bientôt chez Tanger Bay Dental Center !", "created_at": "2026-04-15T15:28:51.177889", "media_url": null, "media_mime_type": null}]...
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Merci pour votre confirmation ZEGGAF Redouane 😊 Vo Merci pour votre confirmation ZEGGAF Redouane 😊 Votre rendez-vous avec Dr Oussama Mouallem est bien noté pour jeudi 16 avril à 10:00.
Si vous avez besoin de modifier ou d’annuler, n’hésitez pas à nous contacter. À très bientôt chez Tanger Bay Dental Center !...
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[{"id": 13368, "message_id": " [{"id": 13368, "message_id": "3EB0BDB6C7A82ADA43B2B2", "sender": "bot", "message_type": "image", "content": " ", "created_at": "2026-04-09T18:19:37.801904", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3424/download", "media_mime_type": "image/jpeg"}, {"id": 13374, "message_id": "3EB0B175BDB1D9716BDF67", "sender": "bot", "message_type": "image", "content": " ", "created_at": "2026-04-09T18:20:06.265259", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3425/download", "media_mime_type": "image/jpeg"}, {"id": 13376, "message_id": "3EB0FB329F6D2A1694A305", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photo showing the mandibular (lower jaw) arch. The photo displays the occlusal (top) surfaces of the lower teeth, as well as the palate and the supporting gum tissue. The right side of the image (clinically the patient's left) shows several molar teeth that are severely decayed with large areas of crown destruction and visible loss of tooth structure. There is a mix of colors including brown, yellow, and black associated with decay and necrotic debris. The gums in the area appear red and inflamed, possibly with loss of normal contour. The left side of the image (clinically the patient's right) shows posterior teeth with multiple darkly stained occlusal grooves, possible old restorations or deep carious lesions. The anterior teeth appear relatively intact. No text, labels, or identifiers are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_first_and_second_molars\",\n \"observation\": \"Severe crown destruction due to caries, brown/yellow/black necrotic debris, gross loss of tooth structure, possibly pulp exposure.\",\n \"severity_signal\": \"sign", "created_at": "2026-04-09T18:20:30.531097", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3426/download", "media_mime_type": "image/jpeg"}, {"id": 13381, "message_id": "3EB0CD456C77EE814095FB", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral clinical photograph showing the upper and lower anterior and posterior teeth with cheek retractors in place. The image is well-focused and high resolution. The photo reveals partial dentition with most teeth visible from premolar to premolar, and some posterior teeth partially visible. Teeth color varies with noticeable yellowing and some darker staining, particularly on the lower and posterior teeth. There is moderate crowding in the lower anterior teeth and some crowding in the upper anterior as well. The gingival tissues are pink in most areas but with a slightly erythematous (reddened) appearance in the upper anterior region. There is visible plaque and calculus, especially along the gumline and on the lower anterior teeth. Some teeth show signs of wear and possibly chipping on incisal edges. No visible large carious lesions, but areas of possible enamel opacity and staining. No visible metal or ceramic restorations.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Central and lateral incisors and canines present, off-white with some yellow discoloration and irregular alignment. Mild incisal edge wear.\",\n \"severity_signal", "created_at": "2026-04-09T18:21:00.067390", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3427/download", "media_mime_type": "image/jpeg"}, {"id": 13382, "message_id": "3EB04AF43CED317E7E5B67", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-resolution intraoral clinical photograph showing the right lateral view of the patient's upper and lower anterior and premolar teeth, gums, and surrounding mucosa. A cheek retractor is in place, exposing the dental and gingival tissues clearly. The teeth show noticeable yellow-brown staining, especially on the cervical and interproximal regions. Alignment of the teeth is visibly irregular, with crowding and overlapping of both upper and lower incisors and canines. The gum tissue appears generally pink but presents with mild localized erythema, especially in the upper canine area. No obvious open caries or fractures are seen. There is some plaque or calculus deposit visible primarily along the gingival margins. No soft tissue lesions, swelling, or ulcerations are observed on the visible gum tissue. There are no metal restorations, crowns, or visible prosthetic appliances. Lips, facial hair, and parts of the cheek are visible at the periphery.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"Teeth are present and show moderate staining on the surfaces, with noticeable crowding and overlapping of canine and lateral incisors", "created_at": "2026-04-09T18:21:25.022142", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3428/download", "media_mime_type": "image/jpeg"}, {"id": 13385, "message_id": "3EB0A18E86C97942E4BC9A", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T18:27:05.039954", "media_url": null, "media_mime_type": null}, {"id": 16205, "message_id": "3EB088B1184D1AB3D60F39", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a digitally illustrated smiling tooth character with cartoon facial features (eyes, mouth, eyebrows) giving a thumbs-up gesture. The tooth is holding a notepad featuring a large green check mark. In the background is a blurred dental office setting with a dental chair, counter, and window. At the top of the image is the Tanger Bay Dental Center logo, which is a white tooth outline with the text 'TANGER BAY DENTAL CENTER' below. There are two blue boxes with white French text: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' (with a check mark emoji) and 'CHEZ TANGER BAY DENTAL CENTER.' The overall tone is bright and inviting, with a blue and white color palette.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"\n\nUser message context: Salut *ZEGGAF Redouane*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 16 avril 2026*\r\n🕘 Heure : *10:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-15T15:02:54.388910", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4259/download", "media_mime_type": "image/jpeg"}, {"id": 16241, "message_id": "3EB0468A6B1ADB7A6C40E9", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T15:25:34.049867", "media_url": null, "media_mime_type": null}, {"id": 16245, "message_id": "3A52451A5D2F5C3820E7", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez ...</reply_to> Ok inshaallah", "created_at": "2026-04-15T15:27:57.876810", "media_url": null, "media_mime_type": null}, {"id": 16246, "message_id": "bot_3A52451A5D2F5C3820E7_6573", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation ZEGGAF Redouane 😊 Votre rendez-vous avec Dr Oussama Mouallem est bien noté pour jeudi 16 avril à 10:00.\n\nSi vous avez besoin de modifier ou d’annuler, n’hésitez pas à nous contacter. À très bientôt chez Tanger Bay Dental Center !", "created_at": "2026-04-15T15:28:51.177889", "media_url": null, "media_mime_type": null}, {"id": 16257, "message_id": "3A8D75BB7171105213E4", "sender": "user", "message_type": "text", "content": "<reply_to>Si vous avez besoin de modifier ou d’annuler, n’hésitez pas à nous contacter.</reply_to> je pense le 11:00 se serait bien\nSi possible", "created_at": "2026-04-15T15:34:36.504947", "media_url": null, "media_mime_type": null}, {"id": 16262, "message_id": "bot_3A8D75BB7171105213E4_8489", "sender": "bot", "message_type": "text", "content": "Merci pour votre retour ! J’ai transmis votre demande pour déplacer le rendez-vous à 11:00 au lieu de 10:00. L’équipe va vérifier la disponibilité et vous recontactera rapidement.\n\nNote : Votre changement d’horaire sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-15T15:34:55.119898", "media_url": null, "media_mime_type": null}]...
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Merci pour votre retour ! J’ai transmis votre dema Merci pour votre retour ! J’ai transmis votre demande pour déplacer le rendez-vous à 11:00 au lieu de 10:00. L’équipe va vérifier la disponibilité et vous recontactera rapidement.
Note : Votre changement d’horaire sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 16423, "message_id": " [{"id": 16423, "message_id": "3EB0C2AA4FE3E8C82ED452", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T17:42:52.639635", "media_url": null, "media_mime_type": null}, {"id": 16428, "message_id": "3AD5D7CE12E8A4213D64", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez ...</reply_to> Merci allah ijazik 🙏🏻", "created_at": "2026-04-15T17:44:02.095627", "media_url": null, "media_mime_type": null}, {"id": 16556, "message_id": "3EB07988C0B3D53F65C3B2", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-16T08:55:21.765810", "media_url": null, "media_mime_type": null}, {"id": 20282, "message_id": "3EB05AA4DC167A712E576A", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 29 avril 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 29 أبريل 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-28T17:39:27.777212", "media_url": null, "media_mime_type": null}, {"id": 20283, "message_id": "A5365831CED5B768A1C2D4AC0554E929", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-28T17:39:39.776500", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5723/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20306, "message_id": "3ADBFC051C7EA8127F06", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-04-28T18:22:05.244470", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5729/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20422, "message_id": "A596C5B623474FE99B4C8126C192FFA4", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-29T08:28:47.312863", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5755/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20565, "message_id": "3A4971ED64AA6710F279", "sender": "user", "message_type": "text", "content": "<reply_to>[Audio Message]</reply_to> Sf inshaallah \nChokran bezaaf", "created_at": "2026-04-29T11:03:57.167914", "media_url": null, "media_mime_type": null}, {"id": 20568, "message_id": "A533E3B19ABFD1C45BCDF6C2DBE50CA9", "sender": "bot", "message_type": "text", "content": "Marhba", "created_at": "2026-04-29T11:14:21.330373", "media_url": null, "media_mime_type": null}, {"id": 20570, "message_id": "3EB00C9BA0BE74CE5928B7", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 06 mai 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 6 ماي 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-29T11:14:30.783842", "media_url": null, "media_mime_type": null}, {"id": 24742, "message_id": "3A5FCA470DB454D33061", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 06 mai 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez...</reply_to> Slm njbar Dr Haitam lyoma ?", "created_at": "2026-05-06T13:23:27.641150", "media_url": null, "media_mime_type": null}, {"id": 24750, "message_id": "bot_3A5FCA470DB454D33061_5992", "sender": "bot", "message_type": "text", "content": "فهمتك Redouane، غادي نبلغ الفريق الطبي ديالنا بطلبك واش ممكن تشوف الدكتور هيثم اليوم، وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-05-06T13:23:46.803740", "media_url": null, "media_mime_type": null}]...
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فهمتك Redouane، غادي نبلغ الفريق الطبي ديالنا بطلب فهمتك Redouane، غادي نبلغ الفريق الطبي ديالنا بطلبك واش ممكن تشوف الدكتور هيثم اليوم، وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻...
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