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[{"id": 6791, "message_id": "3 [{"id": 6791, "message_id": "3A5E288157796F653971", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"gums appear red around the upper and lower teeth\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"tooth alignment issue\",\n \"evidence\": \"noticeable misalignment of the teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness of the gums around teeth\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"teeth appear misaligned\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"due to visible gum redness and potential inflammation\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"apparent misalignment of teeth observed\"\n }\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"visible redness on the gums\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"teeth misalignment\",\n \"evidence\": \"visible crowding of teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness on the gums\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"visible crowding of teeth\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"gum redness is apparent\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"visible crowding of teeth\"\n }\n ],\n \"no_apparent_issue\": {\n \"value\": false,", "created_at": "2026-03-23T19:01:43.561577", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1356/download", "media_mime_type": "image/jpeg"}, {"id": 6792, "message_id": "bot_3A5E288157796F653971_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T19:02:10.620688", "media_url": null, "media_mime_type": null}, {"id": 6793, "message_id": "3A27C94BA534806F22B7", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (Arabic script):\n\n**السلام عليكم أختي شيفاء، كيديرة بخير لاباس عليك؟ بخير؟ هانية؟ عواشرك مبركة أختي، تعيدي بالصحة والهنا. الله يحفظك. المهم أختي ديني فبالك وصافي. أختي شيفاء ما كرهتش نجي الجمعة إن شاء الله ياربي، إلا كنتي أختي الجمعة ما خداماش نجي نعمرها فبلاصتها. صافي أختي؟ الله يحفظك أختي شيفاء.**\n\n---\n\n**Latin Script Transcription:**\n\n\"Salam o alaikom khti Chifa, kidayra bikhir labas 3lik? bikhir? haniya? 3wachrek mbroka a khti, t3idi b seha o lhna. Lah ihfdek. Lmohim a khti dini f balek o safi. Khti Chifa makrehtch nji ljom3a nchaallah yarbi, ila knti khti ljom3a makhedmach nji n3merha f blast-ha. Safi a khti? Lah ihfdek a khti Chifa.\"", "created_at": "2026-03-23T19:42:12.692464", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1357/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6794, "message_id": "bot_3A27C94BA534806F22B7_707", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، بارك الله فيك، نتوما بخير؟ 😊 عواشرك مبروكة وتعيدي بالصحة والهنا. بالنسبة للجمعة، غادي نتأكد واش ممكن نجي ونعمرها فبلاصتها. شكرا بزاف على التواصل ديالك، والله يحفظك.", "created_at": "2026-03-23T19:42:40.414071", "media_url": null, "media_mime_type": null}, {"id": 6869, "message_id": "3AF7059F5CF2ACD2C7C8", "sender": "user", "message_type": "text", "content": "https://ma.nouveaudepart-ma.com/?utm_source=facebook&utm_medium=paid&utm_campaign=WEBI%2029%20ADS%20Maroc%20DOUAA%20ICIII&utm_term=Broad&utm_content=Vidéo%2014&fbadid=120240238453280225&fbc_id=120240227274330225&h_ad_id=120240238453280225&utm_id=120240227274490225&fbclid=PAaWdyZAQwpbtleHRuA2FlbQEwAGFkaWQBqy3cYs-j4XNydGMGYXBwX2lkDDI1NjI4MTA0MDU1OAABpzO4CosaovZDG6WKBljL07N0GuG7Xu-EdFxlHvENmg4l1dnDyLUIDLzQAHk3_aem_p64RW6VFTKacUlwy-JPQww", "created_at": "2026-03-25T11:27:41.428337", "media_url": null, "media_mime_type": null}, {"id": 6870, "message_id": "bot_3AF7059F5CF2ACD2C7C8_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T11:27:54.920852", "media_url": null, "media_mime_type": null}, {"id": 6923, "message_id": "3EB09C9DCEB71628CA53EE", "sender": "user", "message_type": "text", "content": "https://admin.geniats.site/setup/634cc447-41f9-4564-9930-9d98fa6fd304", "created_at": "2026-03-25T14:06:46.839441", "media_url": null, "media_mime_type": null}, {"id": 6924, "message_id": "bot_3EB09C9DCEB71628CA53EE_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T14:06:59.803201", "media_url": null, "media_mime_type": null}, {"id": 6929, "message_id": "3EB0F75FD636990803A032", "sender": "user", "message_type": "text", "content": "https://admin.geniats.site/setup/bd6c06f2-23d9-4ea2-9435-74197a8b5ac0", "created_at": "2026-03-25T14:14:06.149007", "media_url": null, "media_mime_type": null}, {"id": 6930, "message_id": "bot_3EB0F75FD636990803A032_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T14:14:20.761252", "media_url": null, "media_mime_type": null}, {"id": 6936, "message_id": "3A5399DB7DC790DD5892", "sender": "user", "message_type": "text", "content": "https://www.instagram.com/reel/DPAKRNLjA56/?utm_source=ig_web_copy_link", "created_at": "2026-03-25T17:45:24.217415", "media_url": null, "media_mime_type": null}, {"id": 6937, "message_id": "bot_3A5399DB7DC790DD5892_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T17:45:37.414158", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا ش كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟...
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[{"id": 6929, "message_id": "3 [{"id": 6929, "message_id": "3EB0F75FD636990803A032", "sender": "user", "message_type": "text", "content": "https://admin.geniats.site/setup/bd6c06f2-23d9-4ea2-9435-74197a8b5ac0", "created_at": "2026-03-25T14:14:06.149007", "media_url": null, "media_mime_type": null}, {"id": 6930, "message_id": "bot_3EB0F75FD636990803A032_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T14:14:20.761252", "media_url": null, "media_mime_type": null}, {"id": 6936, "message_id": "3A5399DB7DC790DD5892", "sender": "user", "message_type": "text", "content": "https://www.instagram.com/reel/DPAKRNLjA56/?utm_source=ig_web_copy_link", "created_at": "2026-03-25T17:45:24.217415", "media_url": null, "media_mime_type": null}, {"id": 6937, "message_id": "bot_3A5399DB7DC790DD5892_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T17:45:37.414158", "media_url": null, "media_mime_type": null}, {"id": 7803, "message_id": "2A0E0BCFA271949A96DB", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T22:45:37.537093", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1636/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7804, "message_id": "2A2AF189442E80737A71", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:37.720187", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1637/download", "media_mime_type": "image/jpeg"}, {"id": 7805, "message_id": "2A66A7516A440094E967", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:38.049446", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1638/download", "media_mime_type": "image/jpeg"}, {"id": 7806, "message_id": "2A29FB1A9C27AA832136", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:38.160481", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1639/download", "media_mime_type": "image/jpeg"}, {"id": 7807, "message_id": "2A71654A3ABA616A8E38", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T22:45:38.387804", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1640/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15233, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY1Q0I0OEU2ODNDMDZCMDUwMQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-14T00:52:17.570337", "media_url": null, "media_mime_type": null}, {"id": 15234, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTREN0U3MTQ5QjMxNzRBOThCOAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**فين أخويا هاني؟ مزيان؟ كلشي مزيان؟**\n**الحمد لله، الحمد لله، الحمد لله، كلشي بخير.**\n**أنت كولي يا خويا كي داير؟ واش راك مزيان ولا لا؟**\n**أنا بغيتك تكون مزيان.**", "created_at": "2026-04-14T00:53:44.959258", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/3924/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15235, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTREN0U3MTQ5QjMxNzRBOThCOAA=_4399", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-14T00:54:09.130635", "media_url": null, "media_mime_type": null}]...
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بارك الله فيك، نتوما بخير؟ 😊 كيفاش نقدر نعاونك الي بارك الله فيك، نتوما بخير؟ 😊 كيفاش نقدر نعاونك اليوم؟...
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[{"id": 6936, "message_id": "3 [{"id": 6936, "message_id": "3A5399DB7DC790DD5892", "sender": "user", "message_type": "text", "content": "https://www.instagram.com/reel/DPAKRNLjA56/?utm_source=ig_web_copy_link", "created_at": "2026-03-25T17:45:24.217415", "media_url": null, "media_mime_type": null}, {"id": 6937, "message_id": "bot_3A5399DB7DC790DD5892_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T17:45:37.414158", "media_url": null, "media_mime_type": null}, {"id": 7803, "message_id": "2A0E0BCFA271949A96DB", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T22:45:37.537093", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1636/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7804, "message_id": "2A2AF189442E80737A71", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:37.720187", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1637/download", "media_mime_type": "image/jpeg"}, {"id": 7805, "message_id": "2A66A7516A440094E967", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:38.049446", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1638/download", "media_mime_type": "image/jpeg"}, {"id": 7806, "message_id": "2A29FB1A9C27AA832136", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:38.160481", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1639/download", "media_mime_type": "image/jpeg"}, {"id": 7807, "message_id": "2A71654A3ABA616A8E38", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T22:45:38.387804", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1640/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15233, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY1Q0I0OEU2ODNDMDZCMDUwMQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-14T00:52:17.570337", "media_url": null, "media_mime_type": null}, {"id": 15234, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTREN0U3MTQ5QjMxNzRBOThCOAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**فين أخويا هاني؟ مزيان؟ كلشي مزيان؟**\n**الحمد لله، الحمد لله، الحمد لله، كلشي بخير.**\n**أنت كولي يا خويا كي داير؟ واش راك مزيان ولا لا؟**\n**أنا بغيتك تكون مزيان.**", "created_at": "2026-04-14T00:53:44.959258", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/3924/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15235, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTREN0U3MTQ5QjMxNzRBOThCOAA=_4399", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-14T00:54:09.130635", "media_url": null, "media_mime_type": null}, {"id": 15236, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURDNUIxQjhEMzJFQUU5OEQyNAA=", "sender": "user", "message_type": "text", "content": "Haniliya", "created_at": "2026-04-14T00:56:37.786344", "media_url": null, "media_mime_type": null}, {"id": 15237, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURDNUIxQjhEMzJFQUU5OEQyNAA=_4602", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-04-14T00:56:48.531588", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا ش كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟...
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[{"id": 7803, "message_id": "2 [{"id": 7803, "message_id": "2A0E0BCFA271949A96DB", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T22:45:37.537093", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1636/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7804, "message_id": "2A2AF189442E80737A71", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:37.720187", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1637/download", "media_mime_type": "image/jpeg"}, {"id": 7805, "message_id": "2A66A7516A440094E967", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:38.049446", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1638/download", "media_mime_type": "image/jpeg"}, {"id": 7806, "message_id": "2A29FB1A9C27AA832136", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:38.160481", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1639/download", "media_mime_type": "image/jpeg"}, {"id": 7807, "message_id": "2A71654A3ABA616A8E38", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T22:45:38.387804", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1640/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15233, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY1Q0I0OEU2ODNDMDZCMDUwMQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-14T00:52:17.570337", "media_url": null, "media_mime_type": null}, {"id": 15234, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTREN0U3MTQ5QjMxNzRBOThCOAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**فين أخويا هاني؟ مزيان؟ كلشي مزيان؟**\n**الحمد لله، الحمد لله، الحمد لله، كلشي بخير.**\n**أنت كولي يا خويا كي داير؟ واش راك مزيان ولا لا؟**\n**أنا بغيتك تكون مزيان.**", "created_at": "2026-04-14T00:53:44.959258", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/3924/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15235, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTREN0U3MTQ5QjMxNzRBOThCOAA=_4399", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-14T00:54:09.130635", "media_url": null, "media_mime_type": null}, {"id": 15236, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURDNUIxQjhEMzJFQUU5OEQyNAA=", "sender": "user", "message_type": "text", "content": "Haniliya", "created_at": "2026-04-14T00:56:37.786344", "media_url": null, "media_mime_type": null}, {"id": 15237, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURDNUIxQjhEMzJFQUU5OEQyNAA=_4602", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-04-14T00:56:48.531588", "media_url": null, "media_mime_type": null}, {"id": 17690, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk0QUFCMkY2NTE2RUI3QThBQQA=", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-04-23T09:51:29.785228", "media_url": null, "media_mime_type": null}, {"id": 17691, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk0QUFCMkY2NTE2RUI3QThBQQA=_7638", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-23T09:51:41.165171", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام 😊 كيفاش نقدر نعاونك اليوم؟
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[{"id": 18038, "message_id": " [{"id": 18038, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwOTJDRTlBQUMzQ0U2Njc2NEY0AA==", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 90,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"textual content\",\n \"evidence\": \"Messages and user interface from a messaging app\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Image content is non-dental.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-23T17:31:44.778963", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/4958/download", "media_mime_type": "image/jpeg"}, {"id": 18039, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNEIwQjgxMDNBMzJGRjBCMEM3AA==", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 90,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"person\",\n \"evidence\": \"image of a person speaking\",\n \"severity\": \"none\"\n },\n {\n \"feature\": \"background equipment\",\n \"evidence\": \"medical or office equipment visible\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image does not relate to dental concerns\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": false,\n \"requested\": []\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-23T17:31:45.406288", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/4959/download", "media_mime_type": "image/jpeg"}, {"id": 18249, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTlCMjYyQ0Y3RTVBMzcyREMyOAA=", "sender": "bot", "message_type": "text", "content": "Hiiiii", "created_at": "2026-04-24T09:14:31.508469", "media_url": null, "media_mime_type": null}, {"id": 18251, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTFDODFDOEJCRjI4OUQzQUMyQwA=", "sender": "bot", "message_type": "text", "content": "Vc", "created_at": "2026-04-24T09:14:56.901227", "media_url": null, "media_mime_type": null}, {"id": 18252, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTM5ODg4NjgzREQwQkJBRkFENQA=", "sender": "bot", "message_type": "text", "content": "Jj", "created_at": "2026-04-24T09:15:00.047371", "media_url": null, "media_mime_type": null}, {"id": 18253, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTcyMkNGRjFCQkIwREJBNEJFQQA=", "sender": "bot", "message_type": "text", "content": "[Owner sent audio]", "created_at": "2026-04-24T09:15:04.701510", "media_url": null, "media_mime_type": null}, {"id": 18255, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQUFGQzZCRjMxQ0ZDQjcyMkVENAA=", "sender": "bot", "message_type": "text", "content": "Tiititititgi", "created_at": "2026-04-24T09:15:12.369834", "media_url": null, "media_mime_type": null}, {"id": 18256, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTY5N0JDNkFFREYxQjI5NzAyNAA=", "sender": "bot", "message_type": "text", "content": "[Owner sent image]", "created_at": "2026-04-24T09:15:21.325214", "media_url": null, "media_mime_type": null}, {"id": 18258, "message_id": "owner_media_2740d721371e4a49aafae2ea44b0f1a0", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:** أجي لهنا، أجي لهنا.\n**Latin Script:** Aji l hna, aji l hna.\n\n**(English Translation: Come here, come here.)**", "created_at": "2026-04-24T09:15:34.487958", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5020/download", "media_mime_type": "video/webm"}, {"id": 18259, "message_id": "owner_media_8fe9d1a009dc42eda98557e1f8951779", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 70,\n \"issues\": [\"angle_limited\", \"partial_view\"]\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"portrait\",\n \"evidence\": \"image shows a person's face from the shoulders up\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image does not show dental aspects\"\n },\n \"recommended_questions\": [\n \"What exactly concerns you most (color, alignment, pain, gums, other)?\",\n \"How long has this been present?\",\n \"Any pain, bleeding, swelling, fever, trauma, or sensitivity?\"\n ],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-24T09:15:54.953096", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5021/download", "media_mime_type": "image/png"}, {"id": 18261, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUYwQjA4RDlEQTRFMjExNkFBRAA=", "sender": "user", "message_type": "text", "content": "Si lmanfaroti", "created_at": "2026-04-24T09:16:35.613516", "media_url": null, "media_mime_type": null}, {"id": 18262, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUYwQjA4RDlEQTRFMjExNkFBRAA=_4925", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-04-24T09:17:13.070240", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا ش كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟...
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[{"id": 18249, "message_id": " [{"id": 18249, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTlCMjYyQ0Y3RTVBMzcyREMyOAA=", "sender": "bot", "message_type": "text", "content": "Hiiiii", "created_at": "2026-04-24T09:14:31.508469", "media_url": null, "media_mime_type": null}, {"id": 18251, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTFDODFDOEJCRjI4OUQzQUMyQwA=", "sender": "bot", "message_type": "text", "content": "Vc", "created_at": "2026-04-24T09:14:56.901227", "media_url": null, "media_mime_type": null}, {"id": 18252, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTM5ODg4NjgzREQwQkJBRkFENQA=", "sender": "bot", "message_type": "text", "content": "Jj", "created_at": "2026-04-24T09:15:00.047371", "media_url": null, "media_mime_type": null}, {"id": 18253, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTcyMkNGRjFCQkIwREJBNEJFQQA=", "sender": "bot", "message_type": "text", "content": "[Owner sent audio]", "created_at": "2026-04-24T09:15:04.701510", "media_url": null, "media_mime_type": null}, {"id": 18255, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQUFGQzZCRjMxQ0ZDQjcyMkVENAA=", "sender": "bot", "message_type": "text", "content": "Tiititititgi", "created_at": "2026-04-24T09:15:12.369834", "media_url": null, "media_mime_type": null}, {"id": 18256, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTY5N0JDNkFFREYxQjI5NzAyNAA=", "sender": "bot", "message_type": "text", "content": "[Owner sent image]", "created_at": "2026-04-24T09:15:21.325214", "media_url": null, "media_mime_type": null}, {"id": 18258, "message_id": "owner_media_2740d721371e4a49aafae2ea44b0f1a0", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:** أجي لهنا، أجي لهنا.\n**Latin Script:** Aji l hna, aji l hna.\n\n**(English Translation: Come here, come here.)**", "created_at": "2026-04-24T09:15:34.487958", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5020/download", "media_mime_type": "video/webm"}, {"id": 18259, "message_id": "owner_media_8fe9d1a009dc42eda98557e1f8951779", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 70,\n \"issues\": [\"angle_limited\", \"partial_view\"]\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"portrait\",\n \"evidence\": \"image shows a person's face from the shoulders up\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image does not show dental aspects\"\n },\n \"recommended_questions\": [\n \"What exactly concerns you most (color, alignment, pain, gums, other)?\",\n \"How long has this been present?\",\n \"Any pain, bleeding, swelling, fever, trauma, or sensitivity?\"\n ],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-24T09:15:54.953096", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5021/download", "media_mime_type": "image/png"}, {"id": 18261, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUYwQjA4RDlEQTRFMjExNkFBRAA=", "sender": "user", "message_type": "text", "content": "Si lmanfaroti", "created_at": "2026-04-24T09:16:35.613516", "media_url": null, "media_mime_type": null}, {"id": 18262, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUYwQjA4RDlEQTRFMjExNkFBRAA=_4925", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-04-24T09:17:13.070240", "media_url": null, "media_mime_type": null}, {"id": 18263, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTFBNTZBNkE0OTBEOUVCOUU3RAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] و سلمان فاروتي، و سلمان فاروتي.", "created_at": "2026-04-24T09:17:50.180252", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5022/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18264, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTFBNTZBNkE0OTBEOUVCOUU3RAA=_518", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-04-24T09:18:03.820428", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر تو كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟...
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[{"id": 18252, "message_id": " [{"id": 18252, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTM5ODg4NjgzREQwQkJBRkFENQA=", "sender": "bot", "message_type": "text", "content": "Jj", "created_at": "2026-04-24T09:15:00.047371", "media_url": null, "media_mime_type": null}, {"id": 18253, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTcyMkNGRjFCQkIwREJBNEJFQQA=", "sender": "bot", "message_type": "text", "content": "[Owner sent audio]", "created_at": "2026-04-24T09:15:04.701510", "media_url": null, "media_mime_type": null}, {"id": 18255, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQUFGQzZCRjMxQ0ZDQjcyMkVENAA=", "sender": "bot", "message_type": "text", "content": "Tiititititgi", "created_at": "2026-04-24T09:15:12.369834", "media_url": null, "media_mime_type": null}, {"id": 18256, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTY5N0JDNkFFREYxQjI5NzAyNAA=", "sender": "bot", "message_type": "text", "content": "[Owner sent image]", "created_at": "2026-04-24T09:15:21.325214", "media_url": null, "media_mime_type": null}, {"id": 18258, "message_id": "owner_media_2740d721371e4a49aafae2ea44b0f1a0", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:** أجي لهنا، أجي لهنا.\n**Latin Script:** Aji l hna, aji l hna.\n\n**(English Translation: Come here, come here.)**", "created_at": "2026-04-24T09:15:34.487958", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5020/download", "media_mime_type": "video/webm"}, {"id": 18259, "message_id": "owner_media_8fe9d1a009dc42eda98557e1f8951779", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 70,\n \"issues\": [\"angle_limited\", \"partial_view\"]\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"portrait\",\n \"evidence\": \"image shows a person's face from the shoulders up\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image does not show dental aspects\"\n },\n \"recommended_questions\": [\n \"What exactly concerns you most (color, alignment, pain, gums, other)?\",\n \"How long has this been present?\",\n \"Any pain, bleeding, swelling, fever, trauma, or sensitivity?\"\n ],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-24T09:15:54.953096", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5021/download", "media_mime_type": "image/png"}, {"id": 18261, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUYwQjA4RDlEQTRFMjExNkFBRAA=", "sender": "user", "message_type": "text", "content": "Si lmanfaroti", "created_at": "2026-04-24T09:16:35.613516", "media_url": null, "media_mime_type": null}, {"id": 18262, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUYwQjA4RDlEQTRFMjExNkFBRAA=_4925", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-04-24T09:17:13.070240", "media_url": null, "media_mime_type": null}, {"id": 18263, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTFBNTZBNkE0OTBEOUVCOUU3RAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] و سلمان فاروتي، و سلمان فاروتي.", "created_at": "2026-04-24T09:17:50.180252", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5022/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18264, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTFBNTZBNkE0OTBEOUVCOUU3RAA=_518", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-04-24T09:18:03.820428", "media_url": null, "media_mime_type": null}, {"id": 18304, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJBQTMzNTJEMUIzOUY5RDFEQgA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:**\nالسلام عليكم، لاباس عليك؟ مزيان؟ كلشي مزيان؟\n\n**Latin Script:**\nSalamou alaykoum, labass 3lik? Mezyan? Koulchi mezyan?", "created_at": "2026-04-24T10:05:49.168614", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5032/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18305, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJBQTMzNTJEMUIzOUY5RDFEQgA=_9809", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-24T10:06:07.077469", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخ وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ كيفاش نقدر نعاونك اليوم؟...
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[{"id": 18258, "message_id": " [{"id": 18258, "message_id": "owner_media_2740d721371e4a49aafae2ea44b0f1a0", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:** أجي لهنا، أجي لهنا.\n**Latin Script:** Aji l hna, aji l hna.\n\n**(English Translation: Come here, come here.)**", "created_at": "2026-04-24T09:15:34.487958", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5020/download", "media_mime_type": "video/webm"}, {"id": 18259, "message_id": "owner_media_8fe9d1a009dc42eda98557e1f8951779", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 70,\n \"issues\": [\"angle_limited\", \"partial_view\"]\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"portrait\",\n \"evidence\": \"image shows a person's face from the shoulders up\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image does not show dental aspects\"\n },\n \"recommended_questions\": [\n \"What exactly concerns you most (color, alignment, pain, gums, other)?\",\n \"How long has this been present?\",\n \"Any pain, bleeding, swelling, fever, trauma, or sensitivity?\"\n ],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-24T09:15:54.953096", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5021/download", "media_mime_type": "image/png"}, {"id": 18261, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUYwQjA4RDlEQTRFMjExNkFBRAA=", "sender": "user", "message_type": "text", "content": "Si lmanfaroti", "created_at": "2026-04-24T09:16:35.613516", "media_url": null, "media_mime_type": null}, {"id": 18262, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUYwQjA4RDlEQTRFMjExNkFBRAA=_4925", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-04-24T09:17:13.070240", "media_url": null, "media_mime_type": null}, {"id": 18263, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTFBNTZBNkE0OTBEOUVCOUU3RAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] و سلمان فاروتي، و سلمان فاروتي.", "created_at": "2026-04-24T09:17:50.180252", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5022/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18264, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTFBNTZBNkE0OTBEOUVCOUU3RAA=_518", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-04-24T09:18:03.820428", "media_url": null, "media_mime_type": null}, {"id": 18304, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJBQTMzNTJEMUIzOUY5RDFEQgA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:**\nالسلام عليكم، لاباس عليك؟ مزيان؟ كلشي مزيان؟\n\n**Latin Script:**\nSalamou alaykoum, labass 3lik? Mezyan? Koulchi mezyan?", "created_at": "2026-04-24T10:05:49.168614", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5032/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18305, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJBQTMzNTJEMUIzOUY5RDFEQgA=_9809", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-24T10:06:07.077469", "media_url": null, "media_mime_type": null}, {"id": 18306, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTg4RjQ3MDZCRDYxMkIzRDE3NQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام عليكم، كلشي مزيان؟ الحمد لله، كلشي مزيان.\n\n**Latin Script:**\nSalam o alaikom, koulchi mzyan? Alhamdolillah, koulchi mzyan.", "created_at": "2026-04-24T10:06:17.248746", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5033/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18308, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTI1Rjk5OUVDMTQzMDg1RTZEMwA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"trees and buildings\",\n \"evidence\": \"visible trees and urban infrastructure\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Non-dental image; dental concerns not applicable.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-24T10:06:43.372858", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5034/download", "media_mime_type": "image/jpeg"}, {"id": 18310, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=", "sender": "user", "message_type": "text", "content": "I want to talk to a human please norify him", "created_at": "2026-04-24T10:08:22.929146", "media_url": null, "media_mime_type": null}, {"id": 18311, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=_2220", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 J'ai notifié notre équipe et quelqu'un va vous contacter bientôt. Merci pour votre patience !", "created_at": "2026-04-24T10:08:44.433675", "media_url": null, "media_mime_type": null}]...
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Bien sûr 😊 J'ai notifié notre équipe et quelqu Bien sûr 😊 J'ai notifié notre équipe et quelqu'un va vous contacter bientôt. Merci pour votre patience !...
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[{"id": 18263, "message_id": " [{"id": 18263, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTFBNTZBNkE0OTBEOUVCOUU3RAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] و سلمان فاروتي، و سلمان فاروتي.", "created_at": "2026-04-24T09:17:50.180252", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5022/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18264, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTFBNTZBNkE0OTBEOUVCOUU3RAA=_518", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-04-24T09:18:03.820428", "media_url": null, "media_mime_type": null}, {"id": 18304, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJBQTMzNTJEMUIzOUY5RDFEQgA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:**\nالسلام عليكم، لاباس عليك؟ مزيان؟ كلشي مزيان؟\n\n**Latin Script:**\nSalamou alaykoum, labass 3lik? Mezyan? Koulchi mezyan?", "created_at": "2026-04-24T10:05:49.168614", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5032/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18305, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJBQTMzNTJEMUIzOUY5RDFEQgA=_9809", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-24T10:06:07.077469", "media_url": null, "media_mime_type": null}, {"id": 18306, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTg4RjQ3MDZCRDYxMkIzRDE3NQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام عليكم، كلشي مزيان؟ الحمد لله، كلشي مزيان.\n\n**Latin Script:**\nSalam o alaikom, koulchi mzyan? Alhamdolillah, koulchi mzyan.", "created_at": "2026-04-24T10:06:17.248746", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5033/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18308, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTI1Rjk5OUVDMTQzMDg1RTZEMwA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"trees and buildings\",\n \"evidence\": \"visible trees and urban infrastructure\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Non-dental image; dental concerns not applicable.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-24T10:06:43.372858", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5034/download", "media_mime_type": "image/jpeg"}, {"id": 18310, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=", "sender": "user", "message_type": "text", "content": "I want to talk to a human please norify him", "created_at": "2026-04-24T10:08:22.929146", "media_url": null, "media_mime_type": null}, {"id": 18311, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=_2220", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 J'ai notifié notre équipe et quelqu'un va vous contacter bientôt. Merci pour votre patience !", "created_at": "2026-04-24T10:08:44.433675", "media_url": null, "media_mime_type": null}, {"id": 18339, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE5NjA2MERDQkUzNDJGNTI1QgA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:32:01.403964", "media_url": null, "media_mime_type": null}, {"id": 18342, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUNEQ0NCQjc1OTU4OUZCNEYzNQA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:37:07.983587", "media_url": null, "media_mime_type": null}, {"id": 18352, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T10:47:39.809552", "media_url": null, "media_mime_type": null}, {"id": 18353, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=_4111", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 J'ai déjà notifié notre équipe, et ils vous contacteront bientôt. Si vous avez d'autres questions ou préoccupations, n'hésitez pas à me le faire savoir !", "created_at": "2026-04-24T10:47:53.518057", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 J'ai déjà notifié notre équipe, et i Bonjour 😊 J'ai déjà notifié notre équipe, et ils vous contacteront bientôt. Si vous avez d'autres questions ou préoccupations, n'hésitez pas à me le faire savoir !...
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[{"id": 18304, "message_id": " [{"id": 18304, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJBQTMzNTJEMUIzOUY5RDFEQgA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:**\nالسلام عليكم، لاباس عليك؟ مزيان؟ كلشي مزيان؟\n\n**Latin Script:**\nSalamou alaykoum, labass 3lik? Mezyan? Koulchi mezyan?", "created_at": "2026-04-24T10:05:49.168614", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5032/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18305, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJBQTMzNTJEMUIzOUY5RDFEQgA=_9809", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-24T10:06:07.077469", "media_url": null, "media_mime_type": null}, {"id": 18306, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTg4RjQ3MDZCRDYxMkIzRDE3NQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام عليكم، كلشي مزيان؟ الحمد لله، كلشي مزيان.\n\n**Latin Script:**\nSalam o alaikom, koulchi mzyan? Alhamdolillah, koulchi mzyan.", "created_at": "2026-04-24T10:06:17.248746", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5033/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18308, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTI1Rjk5OUVDMTQzMDg1RTZEMwA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"trees and buildings\",\n \"evidence\": \"visible trees and urban infrastructure\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Non-dental image; dental concerns not applicable.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-24T10:06:43.372858", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5034/download", "media_mime_type": "image/jpeg"}, {"id": 18310, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=", "sender": "user", "message_type": "text", "content": "I want to talk to a human please norify him", "created_at": "2026-04-24T10:08:22.929146", "media_url": null, "media_mime_type": null}, {"id": 18311, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=_2220", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 J'ai notifié notre équipe et quelqu'un va vous contacter bientôt. Merci pour votre patience !", "created_at": "2026-04-24T10:08:44.433675", "media_url": null, "media_mime_type": null}, {"id": 18339, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE5NjA2MERDQkUzNDJGNTI1QgA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:32:01.403964", "media_url": null, "media_mime_type": null}, {"id": 18342, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUNEQ0NCQjc1OTU4OUZCNEYzNQA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:37:07.983587", "media_url": null, "media_mime_type": null}, {"id": 18352, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T10:47:39.809552", "media_url": null, "media_mime_type": null}, {"id": 18353, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=_4111", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 J'ai déjà notifié notre équipe, et ils vous contacteront bientôt. Si vous avez d'autres questions ou préoccupations, n'hésitez pas à me le faire savoir !", "created_at": "2026-04-24T10:47:53.518057", "media_url": null, "media_mime_type": null}, {"id": 18356, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI0MDkyMDMzN0RGNTc2OTE2MQA=", "sender": "user", "message_type": "text", "content": "Renotifie svp", "created_at": "2026-04-24T10:49:29.605839", "media_url": null, "media_mime_type": null}, {"id": 18357, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI0MDkyMDMzN0RGNTc2OTE2MQA=_6292", "sender": "bot", "message_type": "text", "content": "C'est fait 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience !", "created_at": "2026-04-24T10:49:42.166409", "media_url": null, "media_mime_type": null}]...
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C'est fait 😊 J'ai renotifié notre équipe p C'est fait 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience !...
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[{"id": 18306, "message_id": " [{"id": 18306, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTg4RjQ3MDZCRDYxMkIzRDE3NQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام عليكم، كلشي مزيان؟ الحمد لله، كلشي مزيان.\n\n**Latin Script:**\nSalam o alaikom, koulchi mzyan? Alhamdolillah, koulchi mzyan.", "created_at": "2026-04-24T10:06:17.248746", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5033/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18308, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTI1Rjk5OUVDMTQzMDg1RTZEMwA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"trees and buildings\",\n \"evidence\": \"visible trees and urban infrastructure\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Non-dental image; dental concerns not applicable.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-24T10:06:43.372858", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5034/download", "media_mime_type": "image/jpeg"}, {"id": 18310, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=", "sender": "user", "message_type": "text", "content": "I want to talk to a human please norify him", "created_at": "2026-04-24T10:08:22.929146", "media_url": null, "media_mime_type": null}, {"id": 18311, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=_2220", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 J'ai notifié notre équipe et quelqu'un va vous contacter bientôt. Merci pour votre patience !", "created_at": "2026-04-24T10:08:44.433675", "media_url": null, "media_mime_type": null}, {"id": 18339, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE5NjA2MERDQkUzNDJGNTI1QgA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:32:01.403964", "media_url": null, "media_mime_type": null}, {"id": 18342, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUNEQ0NCQjc1OTU4OUZCNEYzNQA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:37:07.983587", "media_url": null, "media_mime_type": null}, {"id": 18352, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T10:47:39.809552", "media_url": null, "media_mime_type": null}, {"id": 18353, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=_4111", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 J'ai déjà notifié notre équipe, et ils vous contacteront bientôt. Si vous avez d'autres questions ou préoccupations, n'hésitez pas à me le faire savoir !", "created_at": "2026-04-24T10:47:53.518057", "media_url": null, "media_mime_type": null}, {"id": 18356, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI0MDkyMDMzN0RGNTc2OTE2MQA=", "sender": "user", "message_type": "text", "content": "Renotifie svp", "created_at": "2026-04-24T10:49:29.605839", "media_url": null, "media_mime_type": null}, {"id": 18357, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI0MDkyMDMzN0RGNTc2OTE2MQA=_6292", "sender": "bot", "message_type": "text", "content": "C'est fait 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience !", "created_at": "2026-04-24T10:49:42.166409", "media_url": null, "media_mime_type": null}, {"id": 18394, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE1NkUwODY2NTYxQzFCNjZFNAA=", "sender": "user", "message_type": "text", "content": "Renotify them please", "created_at": "2026-04-24T11:27:31.619009", "media_url": null, "media_mime_type": null}, {"id": 18396, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE1NkUwODY2NTYxQzFCNjZFNAA=_2122", "sender": "bot", "message_type": "text", "content": "C'est fait à nouveau 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience et compréhension !", "created_at": "2026-04-24T11:27:46.794762", "media_url": null, "media_mime_type": null}]...
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C'est fait à nouveau 😊 J'ai renotifié notr C'est fait à nouveau 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience et compréhension !...
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[{"id": 18310, "message_id": " [{"id": 18310, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=", "sender": "user", "message_type": "text", "content": "I want to talk to a human please norify him", "created_at": "2026-04-24T10:08:22.929146", "media_url": null, "media_mime_type": null}, {"id": 18311, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=_2220", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 J'ai notifié notre équipe et quelqu'un va vous contacter bientôt. Merci pour votre patience !", "created_at": "2026-04-24T10:08:44.433675", "media_url": null, "media_mime_type": null}, {"id": 18339, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE5NjA2MERDQkUzNDJGNTI1QgA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:32:01.403964", "media_url": null, "media_mime_type": null}, {"id": 18342, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUNEQ0NCQjc1OTU4OUZCNEYzNQA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:37:07.983587", "media_url": null, "media_mime_type": null}, {"id": 18352, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T10:47:39.809552", "media_url": null, "media_mime_type": null}, {"id": 18353, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=_4111", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 J'ai déjà notifié notre équipe, et ils vous contacteront bientôt. Si vous avez d'autres questions ou préoccupations, n'hésitez pas à me le faire savoir !", "created_at": "2026-04-24T10:47:53.518057", "media_url": null, "media_mime_type": null}, {"id": 18356, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI0MDkyMDMzN0RGNTc2OTE2MQA=", "sender": "user", "message_type": "text", "content": "Renotifie svp", "created_at": "2026-04-24T10:49:29.605839", "media_url": null, "media_mime_type": null}, {"id": 18357, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI0MDkyMDMzN0RGNTc2OTE2MQA=_6292", "sender": "bot", "message_type": "text", "content": "C'est fait 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience !", "created_at": "2026-04-24T10:49:42.166409", "media_url": null, "media_mime_type": null}, {"id": 18394, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE1NkUwODY2NTYxQzFCNjZFNAA=", "sender": "user", "message_type": "text", "content": "Renotify them please", "created_at": "2026-04-24T11:27:31.619009", "media_url": null, "media_mime_type": null}, {"id": 18396, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE1NkUwODY2NTYxQzFCNjZFNAA=_2122", "sender": "bot", "message_type": "text", "content": "C'est fait à nouveau 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience et compréhension !", "created_at": "2026-04-24T11:27:46.794762", "media_url": null, "media_mime_type": null}, {"id": 18412, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNzFFRENCQjA3OUY3MjlFOUYyAA==", "sender": "user", "message_type": "text", "content": "Bonjour,\n\nJe voudrais vous inviter à une session AnyDesk. Mon identifiant est 1 190 860 754.\n\nObtenez AnyDesk sur :\n\nhttps://anydesk.com/", "created_at": "2026-04-24T11:32:35.191771", "media_url": null, "media_mime_type": null}, {"id": 18415, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNzFFRENCQjA3OUY3MjlFOUYyAA==_5705", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je ne peux pas accéder à des sessions AnyDesk ou à des liens externes. Cependant, je peux vous aider avec des informations ou des questions que vous pourriez avoir. Si vous avez besoin d'une assistance technique, je vous recommande de contacter directement notre équipe de support.", "created_at": "2026-04-24T11:32:45.463581", "media_url": null, "media_mime_type": null}]...
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Je suis désolé, mais je ne peux pas accéder à des Je suis désolé, mais je ne peux pas accéder à des sessions AnyDesk ou à des liens externes. Cependant, je peux vous aider avec des informations ou des questions que vous pourriez avoir. Si vous avez besoin d'une assistance technique, je vous recommande de contacter directement notre équipe de support....
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[{"id": 18342, "message_id": " [{"id": 18342, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUNEQ0NCQjc1OTU4OUZCNEYzNQA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:37:07.983587", "media_url": null, "media_mime_type": null}, {"id": 18352, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T10:47:39.809552", "media_url": null, "media_mime_type": null}, {"id": 18353, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=_4111", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 J'ai déjà notifié notre équipe, et ils vous contacteront bientôt. Si vous avez d'autres questions ou préoccupations, n'hésitez pas à me le faire savoir !", "created_at": "2026-04-24T10:47:53.518057", "media_url": null, "media_mime_type": null}, {"id": 18356, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI0MDkyMDMzN0RGNTc2OTE2MQA=", "sender": "user", "message_type": "text", "content": "Renotifie svp", "created_at": "2026-04-24T10:49:29.605839", "media_url": null, "media_mime_type": null}, {"id": 18357, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI0MDkyMDMzN0RGNTc2OTE2MQA=_6292", "sender": "bot", "message_type": "text", "content": "C'est fait 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience !", "created_at": "2026-04-24T10:49:42.166409", "media_url": null, "media_mime_type": null}, {"id": 18394, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE1NkUwODY2NTYxQzFCNjZFNAA=", "sender": "user", "message_type": "text", "content": "Renotify them please", "created_at": "2026-04-24T11:27:31.619009", "media_url": null, "media_mime_type": null}, {"id": 18396, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE1NkUwODY2NTYxQzFCNjZFNAA=_2122", "sender": "bot", "message_type": "text", "content": "C'est fait à nouveau 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience et compréhension !", "created_at": "2026-04-24T11:27:46.794762", "media_url": null, "media_mime_type": null}, {"id": 18412, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNzFFRENCQjA3OUY3MjlFOUYyAA==", "sender": "user", "message_type": "text", "content": "Bonjour,\n\nJe voudrais vous inviter à une session AnyDesk. Mon identifiant est 1 190 860 754.\n\nObtenez AnyDesk sur :\n\nhttps://anydesk.com/", "created_at": "2026-04-24T11:32:35.191771", "media_url": null, "media_mime_type": null}, {"id": 18415, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNzFFRENCQjA3OUY3MjlFOUYyAA==_5705", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je ne peux pas accéder à des sessions AnyDesk ou à des liens externes. Cependant, je peux vous aider avec des informations ou des questions que vous pourriez avoir. Si vous avez besoin d'une assistance technique, je vous recommande de contacter directement notre équipe de support.", "created_at": "2026-04-24T11:32:45.463581", "media_url": null, "media_mime_type": null}, {"id": 18441, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdBMTQ3OTk3MUMzN0ExQTU5MAA=", "sender": "user", "message_type": "text", "content": "Helo", "created_at": "2026-04-24T12:01:11.662319", "media_url": null, "media_mime_type": null}, {"id": 18442, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTgwRDZFOURFQTEwMzA0RUEwRQA=", "sender": "user", "message_type": "text", "content": "Cava", "created_at": "2026-04-24T12:02:17.954856", "media_url": null, "media_mime_type": null}, {"id": 18443, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTgwRDZFOURFQTEwMzA0RUEwRQA=_7578", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Ça va très bien, merci ! Et vous, comment allez-vous ?", "created_at": "2026-04-24T12:02:27.452782", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Ça va très bien, merci ! Et vous, commen Bonjour 😊 Ça va très bien, merci ! Et vous, comment allez-vous ?...
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[{"id": 18415, "message_id": " [{"id": 18415, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNzFFRENCQjA3OUY3MjlFOUYyAA==_5705", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je ne peux pas accéder à des sessions AnyDesk ou à des liens externes. Cependant, je peux vous aider avec des informations ou des questions que vous pourriez avoir. Si vous avez besoin d'une assistance technique, je vous recommande de contacter directement notre équipe de support.", "created_at": "2026-04-24T11:32:45.463581", "media_url": null, "media_mime_type": null}, {"id": 18441, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdBMTQ3OTk3MUMzN0ExQTU5MAA=", "sender": "user", "message_type": "text", "content": "Helo", "created_at": "2026-04-24T12:01:11.662319", "media_url": null, "media_mime_type": null}, {"id": 18442, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTgwRDZFOURFQTEwMzA0RUEwRQA=", "sender": "user", "message_type": "text", "content": "Cava", "created_at": "2026-04-24T12:02:17.954856", "media_url": null, "media_mime_type": null}, {"id": 18443, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTgwRDZFOURFQTEwMzA0RUEwRQA=_7578", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Ça va très bien, merci ! Et vous, comment allez-vous ?", "created_at": "2026-04-24T12:02:27.452782", "media_url": null, "media_mime_type": null}, {"id": 18444, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNkMwNTJBNTcyMTREMkExRDM3AA==", "sender": "user", "message_type": "text", "content": "Bonjour, j'ai une question sur l'agent IA", "created_at": "2026-04-24T12:17:15.109594", "media_url": null, "media_mime_type": null}, {"id": 18448, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRkMzQjYyRTM5OTEyQzMwQ0Y3AA==", "sender": "user", "message_type": "text", "content": "Bonjour, j'ai une question sur l'agent IA", "created_at": "2026-04-24T12:19:01.507425", "media_url": null, "media_mime_type": null}, {"id": 18474, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRDFFMDBBMjJGNDMzQzlDNzQzAA==", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-24T12:24:38.844839", "media_url": null, "media_mime_type": null}, {"id": 18476, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4NDUzMUJDREZEOEVEMjI1QQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T12:27:15.106655", "media_url": null, "media_mime_type": null}, {"id": 18573, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNkVEQjVCMjg3M0VCODhCNTFFAA==", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-24T13:53:06.303270", "media_url": null, "media_mime_type": null}, {"id": 18575, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMzcxMzIxMjQzRUUzNEFCQUE2AA==", "sender": "user", "message_type": "text", "content": "wa khona", "created_at": "2026-04-24T13:54:29.463366", "media_url": null, "media_mime_type": null}, {"id": 18586, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T14:03:49.030234", "media_url": null, "media_mime_type": null}, {"id": 18587, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=_860", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je suis là pour répondre à vos questions sur notre agent IA. Qu'est-ce que vous aimeriez savoir ?", "created_at": "2026-04-24T14:04:02.425026", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Je suis là pour répondre à vos questions Bonjour 😊 Je suis là pour répondre à vos questions sur notre agent IA. Qu'est-ce que vous aimeriez savoir ?...
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[{"id": 18443, "message_id": " [{"id": 18443, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTgwRDZFOURFQTEwMzA0RUEwRQA=_7578", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Ça va très bien, merci ! Et vous, comment allez-vous ?", "created_at": "2026-04-24T12:02:27.452782", "media_url": null, "media_mime_type": null}, {"id": 18444, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNkMwNTJBNTcyMTREMkExRDM3AA==", "sender": "user", "message_type": "text", "content": "Bonjour, j'ai une question sur l'agent IA", "created_at": "2026-04-24T12:17:15.109594", "media_url": null, "media_mime_type": null}, {"id": 18448, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRkMzQjYyRTM5OTEyQzMwQ0Y3AA==", "sender": "user", "message_type": "text", "content": "Bonjour, j'ai une question sur l'agent IA", "created_at": "2026-04-24T12:19:01.507425", "media_url": null, "media_mime_type": null}, {"id": 18474, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRDFFMDBBMjJGNDMzQzlDNzQzAA==", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-24T12:24:38.844839", "media_url": null, "media_mime_type": null}, {"id": 18476, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4NDUzMUJDREZEOEVEMjI1QQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T12:27:15.106655", "media_url": null, "media_mime_type": null}, {"id": 18573, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNkVEQjVCMjg3M0VCODhCNTFFAA==", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-24T13:53:06.303270", "media_url": null, "media_mime_type": null}, {"id": 18575, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMzcxMzIxMjQzRUUzNEFCQUE2AA==", "sender": "user", "message_type": "text", "content": "wa khona", "created_at": "2026-04-24T13:54:29.463366", "media_url": null, "media_mime_type": null}, {"id": 18586, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T14:03:49.030234", "media_url": null, "media_mime_type": null}, {"id": 18587, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=_860", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je suis là pour répondre à vos questions sur notre agent IA. Qu'est-ce que vous aimeriez savoir ?", "created_at": "2026-04-24T14:04:02.425026", "media_url": null, "media_mime_type": null}, {"id": 19907, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTY5MzY2QTJERTFFQTBGRjk5QgA=", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-27T12:03:21.024012", "media_url": null, "media_mime_type": null}, {"id": 19908, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY0MDdEQ0IyRDFDN0VGRUVCQwA=", "sender": "user", "message_type": "text", "content": "Je veux parler à un human", "created_at": "2026-04-27T12:03:28.396932", "media_url": null, "media_mime_type": null}, {"id": 19909, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY0MDdEQ0IyRDFDN0VGRUVCQwA=_3435", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 Pour vous mettre en relation avec notre équipe, pouvez-vous me donner votre nom complet ?", "created_at": "2026-04-27T12:03:38.245534", "media_url": null, "media_mime_type": null}]...
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Bien sûr 😊 Pour vous mettre en relation avec notre Bien sûr 😊 Pour vous mettre en relation avec notre équipe, pouvez-vous me donner votre nom complet ?...
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[{"id": 18448, "message_id": " [{"id": 18448, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRkMzQjYyRTM5OTEyQzMwQ0Y3AA==", "sender": "user", "message_type": "text", "content": "Bonjour, j'ai une question sur l'agent IA", "created_at": "2026-04-24T12:19:01.507425", "media_url": null, "media_mime_type": null}, {"id": 18474, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRDFFMDBBMjJGNDMzQzlDNzQzAA==", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-24T12:24:38.844839", "media_url": null, "media_mime_type": null}, {"id": 18476, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4NDUzMUJDREZEOEVEMjI1QQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T12:27:15.106655", "media_url": null, "media_mime_type": null}, {"id": 18573, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNkVEQjVCMjg3M0VCODhCNTFFAA==", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-24T13:53:06.303270", "media_url": null, "media_mime_type": null}, {"id": 18575, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMzcxMzIxMjQzRUUzNEFCQUE2AA==", "sender": "user", "message_type": "text", "content": "wa khona", "created_at": "2026-04-24T13:54:29.463366", "media_url": null, "media_mime_type": null}, {"id": 18586, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T14:03:49.030234", "media_url": null, "media_mime_type": null}, {"id": 18587, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=_860", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je suis là pour répondre à vos questions sur notre agent IA. Qu'est-ce que vous aimeriez savoir ?", "created_at": "2026-04-24T14:04:02.425026", "media_url": null, "media_mime_type": null}, {"id": 19907, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTY5MzY2QTJERTFFQTBGRjk5QgA=", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-27T12:03:21.024012", "media_url": null, "media_mime_type": null}, {"id": 19908, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY0MDdEQ0IyRDFDN0VGRUVCQwA=", "sender": "user", "message_type": "text", "content": "Je veux parler à un human", "created_at": "2026-04-27T12:03:28.396932", "media_url": null, "media_mime_type": null}, {"id": 19909, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY0MDdEQ0IyRDFDN0VGRUVCQwA=_3435", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 Pour vous mettre en relation avec notre équipe, pouvez-vous me donner votre nom complet ?", "created_at": "2026-04-27T12:03:38.245534", "media_url": null, "media_mime_type": null}, {"id": 19910, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURENkI3NTNCQTE1RTNGRERFRQA=", "sender": "user", "message_type": "text", "content": "Amine", "created_at": "2026-04-27T12:03:46.931666", "media_url": null, "media_mime_type": null}, {"id": 19912, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURENkI3NTNCQTE1RTNGRERFRQA=_4249", "sender": "bot", "message_type": "text", "content": "Merci, Amine. Notre équipe va vous contacter très bientôt. Bonne journée ! 😊", "created_at": "2026-04-27T12:04:00.533319", "media_url": null, "media_mime_type": null}]...
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Merci, Amine. Notre équipe va vous contacter très Merci, Amine. Notre équipe va vous contacter très bientôt. Bonne journée ! 😊...
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[{"id": 18573, "message_id": " [{"id": 18573, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNkVEQjVCMjg3M0VCODhCNTFFAA==", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-24T13:53:06.303270", "media_url": null, "media_mime_type": null}, {"id": 18575, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMzcxMzIxMjQzRUUzNEFCQUE2AA==", "sender": "user", "message_type": "text", "content": "wa khona", "created_at": "2026-04-24T13:54:29.463366", "media_url": null, "media_mime_type": null}, {"id": 18586, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T14:03:49.030234", "media_url": null, "media_mime_type": null}, {"id": 18587, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=_860", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je suis là pour répondre à vos questions sur notre agent IA. Qu'est-ce que vous aimeriez savoir ?", "created_at": "2026-04-24T14:04:02.425026", "media_url": null, "media_mime_type": null}, {"id": 19907, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTY5MzY2QTJERTFFQTBGRjk5QgA=", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-27T12:03:21.024012", "media_url": null, "media_mime_type": null}, {"id": 19908, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY0MDdEQ0IyRDFDN0VGRUVCQwA=", "sender": "user", "message_type": "text", "content": "Je veux parler à un human", "created_at": "2026-04-27T12:03:28.396932", "media_url": null, "media_mime_type": null}, {"id": 19909, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY0MDdEQ0IyRDFDN0VGRUVCQwA=_3435", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 Pour vous mettre en relation avec notre équipe, pouvez-vous me donner votre nom complet ?", "created_at": "2026-04-27T12:03:38.245534", "media_url": null, "media_mime_type": null}, {"id": 19910, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURENkI3NTNCQTE1RTNGRERFRQA=", "sender": "user", "message_type": "text", "content": "Amine", "created_at": "2026-04-27T12:03:46.931666", "media_url": null, "media_mime_type": null}, {"id": 19912, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURENkI3NTNCQTE1RTNGRERFRQA=_4249", "sender": "bot", "message_type": "text", "content": "Merci, Amine. Notre équipe va vous contacter très bientôt. Bonne journée ! 😊", "created_at": "2026-04-27T12:04:00.533319", "media_url": null, "media_mime_type": null}, {"id": 19913, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBENkZDQkJFNDY1NUNEM0NBQQA=", "sender": "user", "message_type": "text", "content": "Renotifie stp", "created_at": "2026-04-27T12:12:25.968626", "media_url": null, "media_mime_type": null}, {"id": 19915, "message_id": "bot_notification_298_33766648942", "sender": "bot", "message_type": "text", "content": "🔔 Intervention humaine requise\n\nChatbot: ForteunoWeb\nRaison: user request\nClient: Amine\nTéléphone: 33766648942\n\nConversation récente :\nClient: hi\nClient: Hi\nClient: hi\nClient: wa khona\nClient: Hi\nAgent: Bonjour 😊 Je suis là pour répondre à vos questions sur notre agent IA. Qu'est-ce que vous aimeriez savoir ?\nClient: Bonjour\nClient: Je veux parler à un human\nAgent: Bien sûr 😊 Pour vous mettre en relation avec notre équipe, pouvez-vous me donner votre nom complet ?\nClient: Amine\nAgent: Merci, Amine. Notre équipe va vous contacter très bientôt. Bonne journée ! 😊\nClient: Renotifie stp", "created_at": "2026-04-27T12:12:32.792264", "media_url": null, "media_mime_type": null}, {"id": 19916, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBENkZDQkJFNDY1NUNEM0NBQQA=_796", "sender": "bot", "message_type": "text", "content": "C'est fait, Amine. Notre équipe va vous recontacter très bientôt. Merci pour votre patience ! 😊", "created_at": "2026-04-27T12:12:37.561943", "media_url": null, "media_mime_type": null}]...
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C'est fait, Amine. Notre équipe va vous recont C'est fait, Amine. Notre équipe va vous recontacter très bientôt. Merci pour votre patience ! 😊...
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[{"id": 19907, "message_id": " [{"id": 19907, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTY5MzY2QTJERTFFQTBGRjk5QgA=", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-27T12:03:21.024012", "media_url": null, "media_mime_type": null}, {"id": 19908, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY0MDdEQ0IyRDFDN0VGRUVCQwA=", "sender": "user", "message_type": "text", "content": "Je veux parler à un human", "created_at": "2026-04-27T12:03:28.396932", "media_url": null, "media_mime_type": null}, {"id": 19909, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY0MDdEQ0IyRDFDN0VGRUVCQwA=_3435", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 Pour vous mettre en relation avec notre équipe, pouvez-vous me donner votre nom complet ?", "created_at": "2026-04-27T12:03:38.245534", "media_url": null, "media_mime_type": null}, {"id": 19910, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURENkI3NTNCQTE1RTNGRERFRQA=", "sender": "user", "message_type": "text", "content": "Amine", "created_at": "2026-04-27T12:03:46.931666", "media_url": null, "media_mime_type": null}, {"id": 19912, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURENkI3NTNCQTE1RTNGRERFRQA=_4249", "sender": "bot", "message_type": "text", "content": "Merci, Amine. Notre équipe va vous contacter très bientôt. Bonne journée ! 😊", "created_at": "2026-04-27T12:04:00.533319", "media_url": null, "media_mime_type": null}, {"id": 19913, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBENkZDQkJFNDY1NUNEM0NBQQA=", "sender": "user", "message_type": "text", "content": "Renotifie stp", "created_at": "2026-04-27T12:12:25.968626", "media_url": null, "media_mime_type": null}, {"id": 19915, "message_id": "bot_notification_298_33766648942", "sender": "bot", "message_type": "text", "content": "🔔 Intervention humaine requise\n\nChatbot: ForteunoWeb\nRaison: user request\nClient: Amine\nTéléphone: 33766648942\n\nConversation récente :\nClient: hi\nClient: Hi\nClient: hi\nClient: wa khona\nClient: Hi\nAgent: Bonjour 😊 Je suis là pour répondre à vos questions sur notre agent IA. Qu'est-ce que vous aimeriez savoir ?\nClient: Bonjour\nClient: Je veux parler à un human\nAgent: Bien sûr 😊 Pour vous mettre en relation avec notre équipe, pouvez-vous me donner votre nom complet ?\nClient: Amine\nAgent: Merci, Amine. Notre équipe va vous contacter très bientôt. Bonne journée ! 😊\nClient: Renotifie stp", "created_at": "2026-04-27T12:12:32.792264", "media_url": null, "media_mime_type": null}, {"id": 19916, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBENkZDQkJFNDY1NUNEM0NBQQA=_796", "sender": "bot", "message_type": "text", "content": "C'est fait, Amine. Notre équipe va vous recontacter très bientôt. Merci pour votre patience ! 😊", "created_at": "2026-04-27T12:12:37.561943", "media_url": null, "media_mime_type": null}, {"id": 21602, "message_id": "owner_480a8473734b499a90ecd3ca9a723a32", "sender": "bot", "message_type": "text", "content": "hhi", "created_at": "2026-05-01T10:58:52.467290", "media_url": null, "media_mime_type": null}, {"id": 21603, "message_id": "owner_ae1f915ec30d4dd99c7bf75792eed363", "sender": "bot", "message_type": "text", "content": "re", "created_at": "2026-05-01T10:59:44.295106", "media_url": null, "media_mime_type": null}, {"id": 22762, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk5QjY4MUU2QTYyMzY5RjUxMQA=", "sender": "user", "message_type": "text", "content": "Waxh zin mssali wla kaytsna l2awwani", "created_at": "2026-05-03T14:17:52.794795", "media_url": null, "media_mime_type": null}, {"id": 22763, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk5QjY4MUU2QTYyMzY5RjUxMQA=_5592", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 واش محتاج شي حاجة أخرى ولا بغيتينا نعاود نتواصل مع الفريق؟", "created_at": "2026-05-03T14:18:05.433355", "media_url": null, "media_mime_type": null}]...
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بارك الله فيك، نتوما بخير؟ 😊 واش محتاج شي حاجة أخر بارك الله فيك، نتوما بخير؟ 😊 واش محتاج شي حاجة أخرى ولا بغيتينا نعاود نتواصل مع الفريق؟...
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[{"id": 19909, "message_id": " [{"id": 19909, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY0MDdEQ0IyRDFDN0VGRUVCQwA=_3435", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 Pour vous mettre en relation avec notre équipe, pouvez-vous me donner votre nom complet ?", "created_at": "2026-04-27T12:03:38.245534", "media_url": null, "media_mime_type": null}, {"id": 19910, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURENkI3NTNCQTE1RTNGRERFRQA=", "sender": "user", "message_type": "text", "content": "Amine", "created_at": "2026-04-27T12:03:46.931666", "media_url": null, "media_mime_type": null}, {"id": 19912, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURENkI3NTNCQTE1RTNGRERFRQA=_4249", "sender": "bot", "message_type": "text", "content": "Merci, Amine. Notre équipe va vous contacter très bientôt. Bonne journée ! 😊", "created_at": "2026-04-27T12:04:00.533319", "media_url": null, "media_mime_type": null}, {"id": 19913, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBENkZDQkJFNDY1NUNEM0NBQQA=", "sender": "user", "message_type": "text", "content": "Renotifie stp", "created_at": "2026-04-27T12:12:25.968626", "media_url": null, "media_mime_type": null}, {"id": 19915, "message_id": "bot_notification_298_33766648942", "sender": "bot", "message_type": "text", "content": "🔔 Intervention humaine requise\n\nChatbot: ForteunoWeb\nRaison: user request\nClient: Amine\nTéléphone: 33766648942\n\nConversation récente :\nClient: hi\nClient: Hi\nClient: hi\nClient: wa khona\nClient: Hi\nAgent: Bonjour 😊 Je suis là pour répondre à vos questions sur notre agent IA. Qu'est-ce que vous aimeriez savoir ?\nClient: Bonjour\nClient: Je veux parler à un human\nAgent: Bien sûr 😊 Pour vous mettre en relation avec notre équipe, pouvez-vous me donner votre nom complet ?\nClient: Amine\nAgent: Merci, Amine. Notre équipe va vous contacter très bientôt. Bonne journée ! 😊\nClient: Renotifie stp", "created_at": "2026-04-27T12:12:32.792264", "media_url": null, "media_mime_type": null}, {"id": 19916, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBENkZDQkJFNDY1NUNEM0NBQQA=_796", "sender": "bot", "message_type": "text", "content": "C'est fait, Amine. Notre équipe va vous recontacter très bientôt. Merci pour votre patience ! 😊", "created_at": "2026-04-27T12:12:37.561943", "media_url": null, "media_mime_type": null}, {"id": 21602, "message_id": "owner_480a8473734b499a90ecd3ca9a723a32", "sender": "bot", "message_type": "text", "content": "hhi", "created_at": "2026-05-01T10:58:52.467290", "media_url": null, "media_mime_type": null}, {"id": 21603, "message_id": "owner_ae1f915ec30d4dd99c7bf75792eed363", "sender": "bot", "message_type": "text", "content": "re", "created_at": "2026-05-01T10:59:44.295106", "media_url": null, "media_mime_type": null}, {"id": 22762, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk5QjY4MUU2QTYyMzY5RjUxMQA=", "sender": "user", "message_type": "text", "content": "Waxh zin mssali wla kaytsna l2awwani", "created_at": "2026-05-03T14:17:52.794795", "media_url": null, "media_mime_type": null}, {"id": 22763, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk5QjY4MUU2QTYyMzY5RjUxMQA=_5592", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 واش محتاج شي حاجة أخرى ولا بغيتينا نعاود نتواصل مع الفريق؟", "created_at": "2026-05-03T14:18:05.433355", "media_url": null, "media_mime_type": null}, {"id": 22764, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA2MkRFRDJFODg0NDVGQ0NBNQA=", "sender": "user", "message_type": "text", "content": "Atg3d aregragi", "created_at": "2026-05-03T14:18:25.540650", "media_url": null, "media_mime_type": null}, {"id": 22765, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA2MkRFRDJFODg0NDVGQ0NBNQA=_4133", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-03T14:18:35.278196", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر تو كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟...
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[{"id": 19913, "message_id": " [{"id": 19913, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBENkZDQkJFNDY1NUNEM0NBQQA=", "sender": "user", "message_type": "text", "content": "Renotifie stp", "created_at": "2026-04-27T12:12:25.968626", "media_url": null, "media_mime_type": null}, {"id": 19915, "message_id": "bot_notification_298_33766648942", "sender": "bot", "message_type": "text", "content": "🔔 Intervention humaine requise\n\nChatbot: ForteunoWeb\nRaison: user request\nClient: Amine\nTéléphone: 33766648942\n\nConversation récente :\nClient: hi\nClient: Hi\nClient: hi\nClient: wa khona\nClient: Hi\nAgent: Bonjour 😊 Je suis là pour répondre à vos questions sur notre agent IA. Qu'est-ce que vous aimeriez savoir ?\nClient: Bonjour\nClient: Je veux parler à un human\nAgent: Bien sûr 😊 Pour vous mettre en relation avec notre équipe, pouvez-vous me donner votre nom complet ?\nClient: Amine\nAgent: Merci, Amine. Notre équipe va vous contacter très bientôt. Bonne journée ! 😊\nClient: Renotifie stp", "created_at": "2026-04-27T12:12:32.792264", "media_url": null, "media_mime_type": null}, {"id": 19916, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBENkZDQkJFNDY1NUNEM0NBQQA=_796", "sender": "bot", "message_type": "text", "content": "C'est fait, Amine. Notre équipe va vous recontacter très bientôt. Merci pour votre patience ! 😊", "created_at": "2026-04-27T12:12:37.561943", "media_url": null, "media_mime_type": null}, {"id": 21602, "message_id": "owner_480a8473734b499a90ecd3ca9a723a32", "sender": "bot", "message_type": "text", "content": "hhi", "created_at": "2026-05-01T10:58:52.467290", "media_url": null, "media_mime_type": null}, {"id": 21603, "message_id": "owner_ae1f915ec30d4dd99c7bf75792eed363", "sender": "bot", "message_type": "text", "content": "re", "created_at": "2026-05-01T10:59:44.295106", "media_url": null, "media_mime_type": null}, {"id": 22762, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk5QjY4MUU2QTYyMzY5RjUxMQA=", "sender": "user", "message_type": "text", "content": "Waxh zin mssali wla kaytsna l2awwani", "created_at": "2026-05-03T14:17:52.794795", "media_url": null, "media_mime_type": null}, {"id": 22763, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk5QjY4MUU2QTYyMzY5RjUxMQA=_5592", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 واش محتاج شي حاجة أخرى ولا بغيتينا نعاود نتواصل مع الفريق؟", "created_at": "2026-05-03T14:18:05.433355", "media_url": null, "media_mime_type": null}, {"id": 22764, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA2MkRFRDJFODg0NDVGQ0NBNQA=", "sender": "user", "message_type": "text", "content": "Atg3d aregragi", "created_at": "2026-05-03T14:18:25.540650", "media_url": null, "media_mime_type": null}, {"id": 22765, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA2MkRFRDJFODg0NDVGQ0NBNQA=_4133", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-03T14:18:35.278196", "media_url": null, "media_mime_type": null}, {"id": 22766, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQ1RTVBMDA2QkRENzA5RTdEMQA=", "sender": "user", "message_type": "text", "content": "Ina sawtiya", "created_at": "2026-05-03T14:18:46.537068", "media_url": null, "media_mime_type": null}, {"id": 22767, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTc5QzIwMzFBMEQyQkFDMjM0QgA=", "sender": "user", "message_type": "text", "content": "Wach hmar", "created_at": "2026-05-03T14:18:48.263311", "media_url": null, "media_mime_type": null}, {"id": 22768, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTc5QzIwMzFBMEQyQkFDMjM0QgA=_4133", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-03T14:18:57.786952", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر تو كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟...
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[{"id": 19916, "message_id": " [{"id": 19916, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBENkZDQkJFNDY1NUNEM0NBQQA=_796", "sender": "bot", "message_type": "text", "content": "C'est fait, Amine. Notre équipe va vous recontacter très bientôt. Merci pour votre patience ! 😊", "created_at": "2026-04-27T12:12:37.561943", "media_url": null, "media_mime_type": null}, {"id": 21602, "message_id": "owner_480a8473734b499a90ecd3ca9a723a32", "sender": "bot", "message_type": "text", "content": "hhi", "created_at": "2026-05-01T10:58:52.467290", "media_url": null, "media_mime_type": null}, {"id": 21603, "message_id": "owner_ae1f915ec30d4dd99c7bf75792eed363", "sender": "bot", "message_type": "text", "content": "re", "created_at": "2026-05-01T10:59:44.295106", "media_url": null, "media_mime_type": null}, {"id": 22762, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk5QjY4MUU2QTYyMzY5RjUxMQA=", "sender": "user", "message_type": "text", "content": "Waxh zin mssali wla kaytsna l2awwani", "created_at": "2026-05-03T14:17:52.794795", "media_url": null, "media_mime_type": null}, {"id": 22763, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk5QjY4MUU2QTYyMzY5RjUxMQA=_5592", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 واش محتاج شي حاجة أخرى ولا بغيتينا نعاود نتواصل مع الفريق؟", "created_at": "2026-05-03T14:18:05.433355", "media_url": null, "media_mime_type": null}, {"id": 22764, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA2MkRFRDJFODg0NDVGQ0NBNQA=", "sender": "user", "message_type": "text", "content": "Atg3d aregragi", "created_at": "2026-05-03T14:18:25.540650", "media_url": null, "media_mime_type": null}, {"id": 22765, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA2MkRFRDJFODg0NDVGQ0NBNQA=_4133", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-03T14:18:35.278196", "media_url": null, "media_mime_type": null}, {"id": 22766, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQ1RTVBMDA2QkRENzA5RTdEMQA=", "sender": "user", "message_type": "text", "content": "Ina sawtiya", "created_at": "2026-05-03T14:18:46.537068", "media_url": null, "media_mime_type": null}, {"id": 22767, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTc5QzIwMzFBMEQyQkFDMjM0QgA=", "sender": "user", "message_type": "text", "content": "Wach hmar", "created_at": "2026-05-03T14:18:48.263311", "media_url": null, "media_mime_type": null}, {"id": 22768, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTc5QzIwMzFBMEQyQkFDMjM0QgA=_4133", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-03T14:18:57.786952", "media_url": null, "media_mime_type": null}, {"id": 22769, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=", "sender": "user", "message_type": "text", "content": "Gha katkhwr a ostad", "created_at": "2026-05-03T14:19:20.558162", "media_url": null, "media_mime_type": null}, {"id": 22770, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=_4260", "sender": "bot", "message_type": "text", "content": "كنعتدر إذا كان كاين شي سوء فهم. واش كاين شي حاجة معينة نقدر نعاونك بها؟ 😊", "created_at": "2026-05-03T14:19:31.660257", "media_url": null, "media_mime_type": null}]...
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كنعتدر إذا كان كاين شي سوء فهم. واش كاين شي حاجة م كنعتدر إذا كان كاين شي سوء فهم. واش كاين شي حاجة معينة نقدر نعاونك بها؟ 😊...
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[{"id": 22762, "message_id": " [{"id": 22762, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk5QjY4MUU2QTYyMzY5RjUxMQA=", "sender": "user", "message_type": "text", "content": "Waxh zin mssali wla kaytsna l2awwani", "created_at": "2026-05-03T14:17:52.794795", "media_url": null, "media_mime_type": null}, {"id": 22763, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk5QjY4MUU2QTYyMzY5RjUxMQA=_5592", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 واش محتاج شي حاجة أخرى ولا بغيتينا نعاود نتواصل مع الفريق؟", "created_at": "2026-05-03T14:18:05.433355", "media_url": null, "media_mime_type": null}, {"id": 22764, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA2MkRFRDJFODg0NDVGQ0NBNQA=", "sender": "user", "message_type": "text", "content": "Atg3d aregragi", "created_at": "2026-05-03T14:18:25.540650", "media_url": null, "media_mime_type": null}, {"id": 22765, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA2MkRFRDJFODg0NDVGQ0NBNQA=_4133", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-03T14:18:35.278196", "media_url": null, "media_mime_type": null}, {"id": 22766, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQ1RTVBMDA2QkRENzA5RTdEMQA=", "sender": "user", "message_type": "text", "content": "Ina sawtiya", "created_at": "2026-05-03T14:18:46.537068", "media_url": null, "media_mime_type": null}, {"id": 22767, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTc5QzIwMzFBMEQyQkFDMjM0QgA=", "sender": "user", "message_type": "text", "content": "Wach hmar", "created_at": "2026-05-03T14:18:48.263311", "media_url": null, "media_mime_type": null}, {"id": 22768, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTc5QzIwMzFBMEQyQkFDMjM0QgA=_4133", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-03T14:18:57.786952", "media_url": null, "media_mime_type": null}, {"id": 22769, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=", "sender": "user", "message_type": "text", "content": "Gha katkhwr a ostad", "created_at": "2026-05-03T14:19:20.558162", "media_url": null, "media_mime_type": null}, {"id": 22770, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=_4260", "sender": "bot", "message_type": "text", "content": "كنعتدر إذا كان كاين شي سوء فهم. واش كاين شي حاجة معينة نقدر نعاونك بها؟ 😊", "created_at": "2026-05-03T14:19:31.660257", "media_url": null, "media_mime_type": null}, {"id": 23085, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwODA2MTcwMzY1RDZDMzQ4ODk2AA==", "sender": "user", "message_type": "text", "content": "https://docs.google.com/spreadsheets/d/1pgEdJmN9un7B8vvYhzsVHArv7_cI9xumhFwNmx63rLk/edit?usp=sharing", "created_at": "2026-05-03T23:24:03.316073", "media_url": null, "media_mime_type": null}, {"id": 27613, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Hello.", "created_at": "2026-05-12T01:43:36.209670", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7991/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27614, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:43:50.149283", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر تو كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟...
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[{"id": 22766, "message_id": " [{"id": 22766, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQ1RTVBMDA2QkRENzA5RTdEMQA=", "sender": "user", "message_type": "text", "content": "Ina sawtiya", "created_at": "2026-05-03T14:18:46.537068", "media_url": null, "media_mime_type": null}, {"id": 22767, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTc5QzIwMzFBMEQyQkFDMjM0QgA=", "sender": "user", "message_type": "text", "content": "Wach hmar", "created_at": "2026-05-03T14:18:48.263311", "media_url": null, "media_mime_type": null}, {"id": 22768, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTc5QzIwMzFBMEQyQkFDMjM0QgA=_4133", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-03T14:18:57.786952", "media_url": null, "media_mime_type": null}, {"id": 22769, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=", "sender": "user", "message_type": "text", "content": "Gha katkhwr a ostad", "created_at": "2026-05-03T14:19:20.558162", "media_url": null, "media_mime_type": null}, {"id": 22770, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=_4260", "sender": "bot", "message_type": "text", "content": "كنعتدر إذا كان كاين شي سوء فهم. واش كاين شي حاجة معينة نقدر نعاونك بها؟ 😊", "created_at": "2026-05-03T14:19:31.660257", "media_url": null, "media_mime_type": null}, {"id": 23085, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwODA2MTcwMzY1RDZDMzQ4ODk2AA==", "sender": "user", "message_type": "text", "content": "https://docs.google.com/spreadsheets/d/1pgEdJmN9un7B8vvYhzsVHArv7_cI9xumhFwNmx63rLk/edit?usp=sharing", "created_at": "2026-05-03T23:24:03.316073", "media_url": null, "media_mime_type": null}, {"id": 27613, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Hello.", "created_at": "2026-05-12T01:43:36.209670", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7991/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27614, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:43:50.149283", "media_url": null, "media_mime_type": null}, {"id": 27615, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTUxRkQyMTAyREU3QUI0M0NFQQA=", "sender": "user", "message_type": "text", "content": "Bonjourno", "created_at": "2026-05-12T01:45:23.340577", "media_url": null, "media_mime_type": null}, {"id": 27616, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBDRDNBMEI5QjFCREU3MDc3RQA=", "sender": "user", "message_type": "text", "content": "How are tou", "created_at": "2026-05-12T01:45:27.126885", "media_url": null, "media_mime_type": null}, {"id": 27617, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=", "sender": "user", "message_type": "text", "content": "Are you good", "created_at": "2026-05-12T01:45:29.287733", "media_url": null, "media_mime_type": null}, {"id": 27618, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=_1444", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je vais bien, merci ! Et vous, comment ça va ?", "created_at": "2026-05-12T01:45:41.593370", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Je vais bien, merci ! Et vous, comment ç Bonjour 😊 Je vais bien, merci ! Et vous, comment ça va ?...
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[{"id": 22768, "message_id": " [{"id": 22768, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTc5QzIwMzFBMEQyQkFDMjM0QgA=_4133", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-03T14:18:57.786952", "media_url": null, "media_mime_type": null}, {"id": 22769, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=", "sender": "user", "message_type": "text", "content": "Gha katkhwr a ostad", "created_at": "2026-05-03T14:19:20.558162", "media_url": null, "media_mime_type": null}, {"id": 22770, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=_4260", "sender": "bot", "message_type": "text", "content": "كنعتدر إذا كان كاين شي سوء فهم. واش كاين شي حاجة معينة نقدر نعاونك بها؟ 😊", "created_at": "2026-05-03T14:19:31.660257", "media_url": null, "media_mime_type": null}, {"id": 23085, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwODA2MTcwMzY1RDZDMzQ4ODk2AA==", "sender": "user", "message_type": "text", "content": "https://docs.google.com/spreadsheets/d/1pgEdJmN9un7B8vvYhzsVHArv7_cI9xumhFwNmx63rLk/edit?usp=sharing", "created_at": "2026-05-03T23:24:03.316073", "media_url": null, "media_mime_type": null}, {"id": 27613, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Hello.", "created_at": "2026-05-12T01:43:36.209670", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7991/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27614, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:43:50.149283", "media_url": null, "media_mime_type": null}, {"id": 27615, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTUxRkQyMTAyREU3QUI0M0NFQQA=", "sender": "user", "message_type": "text", "content": "Bonjourno", "created_at": "2026-05-12T01:45:23.340577", "media_url": null, "media_mime_type": null}, {"id": 27616, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBDRDNBMEI5QjFCREU3MDc3RQA=", "sender": "user", "message_type": "text", "content": "How are tou", "created_at": "2026-05-12T01:45:27.126885", "media_url": null, "media_mime_type": null}, {"id": 27617, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=", "sender": "user", "message_type": "text", "content": "Are you good", "created_at": "2026-05-12T01:45:29.287733", "media_url": null, "media_mime_type": null}, {"id": 27618, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=_1444", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je vais bien, merci ! Et vous, comment ça va ?", "created_at": "2026-05-12T01:45:41.593370", "media_url": null, "media_mime_type": null}, {"id": 27619, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZGOTQxMDVCN0IyRDU5NjM0OQA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Hello, it's me.\nAnd unfortunately, it's me.", "created_at": "2026-05-12T01:48:14.841358", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7992/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27620, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZGOTQxMDVCN0IyRDU5NjM0OQA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:48:27.962350", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر تو كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟...
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[{"id": 22770, "message_id": " [{"id": 22770, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=_4260", "sender": "bot", "message_type": "text", "content": "كنعتدر إذا كان كاين شي سوء فهم. واش كاين شي حاجة معينة نقدر نعاونك بها؟ 😊", "created_at": "2026-05-03T14:19:31.660257", "media_url": null, "media_mime_type": null}, {"id": 23085, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwODA2MTcwMzY1RDZDMzQ4ODk2AA==", "sender": "user", "message_type": "text", "content": "https://docs.google.com/spreadsheets/d/1pgEdJmN9un7B8vvYhzsVHArv7_cI9xumhFwNmx63rLk/edit?usp=sharing", "created_at": "2026-05-03T23:24:03.316073", "media_url": null, "media_mime_type": null}, {"id": 27613, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Hello.", "created_at": "2026-05-12T01:43:36.209670", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7991/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27614, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:43:50.149283", "media_url": null, "media_mime_type": null}, {"id": 27615, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTUxRkQyMTAyREU3QUI0M0NFQQA=", "sender": "user", "message_type": "text", "content": "Bonjourno", "created_at": "2026-05-12T01:45:23.340577", "media_url": null, "media_mime_type": null}, {"id": 27616, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBDRDNBMEI5QjFCREU3MDc3RQA=", "sender": "user", "message_type": "text", "content": "How are tou", "created_at": "2026-05-12T01:45:27.126885", "media_url": null, "media_mime_type": null}, {"id": 27617, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=", "sender": "user", "message_type": "text", "content": "Are you good", "created_at": "2026-05-12T01:45:29.287733", "media_url": null, "media_mime_type": null}, {"id": 27618, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=_1444", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je vais bien, merci ! Et vous, comment ça va ?", "created_at": "2026-05-12T01:45:41.593370", "media_url": null, "media_mime_type": null}, {"id": 27619, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZGOTQxMDVCN0IyRDU5NjM0OQA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Hello, it's me.\nAnd unfortunately, it's me.", "created_at": "2026-05-12T01:48:14.841358", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7992/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27620, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZGOTQxMDVCN0IyRDU5NjM0OQA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:48:27.962350", "media_url": null, "media_mime_type": null}, {"id": 27621, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTQyQjE3OTlDRUMxOEQ5Qzc0QwA=", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 80,\n \"issues\": [\"non_dental_content\"]\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"login_screen\",\n \"evidence\": \"text and login elements visible\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image content is non-dental\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 90,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"login screen\",\n \"evidence\": \"text and buttons typical of an application login interface\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Image content is non-dental and does not show any dental structures or concerns.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": false,\n \"requested\": []\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-05-12T01:48:48.377287", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7993/download", "media_mime_type": "image/jpeg"}, {"id": 27622, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTQyQjE3OTlDRUMxOEQ5Qzc0QwA=_6701", "sender": "bot", "message_type": "text", "content": "Il semble que l'image que vous avez envoyée ne soit pas liée à un contexte dentaire. Si vous avez besoin d'aide pour autre chose, n'hésitez pas à me le faire savoir ! 😊", "created_at": "2026-05-12T01:49:03.577807", "media_url": null, "media_mime_type": null}]...
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Il semble que l'image que vous avez envoyée ne Il semble que l'image que vous avez envoyée ne soit pas liée à un contexte dentaire. Si vous avez besoin d'aide pour autre chose, n'hésitez pas à me le faire savoir ! 😊...
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[{"id": 27614, "message_id": " [{"id": 27614, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:43:50.149283", "media_url": null, "media_mime_type": null}, {"id": 27615, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTUxRkQyMTAyREU3QUI0M0NFQQA=", "sender": "user", "message_type": "text", "content": "Bonjourno", "created_at": "2026-05-12T01:45:23.340577", "media_url": null, "media_mime_type": null}, {"id": 27616, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBDRDNBMEI5QjFCREU3MDc3RQA=", "sender": "user", "message_type": "text", "content": "How are tou", "created_at": "2026-05-12T01:45:27.126885", "media_url": null, "media_mime_type": null}, {"id": 27617, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=", "sender": "user", "message_type": "text", "content": "Are you good", "created_at": "2026-05-12T01:45:29.287733", "media_url": null, "media_mime_type": null}, {"id": 27618, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=_1444", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je vais bien, merci ! Et vous, comment ça va ?", "created_at": "2026-05-12T01:45:41.593370", "media_url": null, "media_mime_type": null}, {"id": 27619, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZGOTQxMDVCN0IyRDU5NjM0OQA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Hello, it's me.\nAnd unfortunately, it's me.", "created_at": "2026-05-12T01:48:14.841358", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7992/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27620, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZGOTQxMDVCN0IyRDU5NjM0OQA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:48:27.962350", "media_url": null, "media_mime_type": null}, {"id": 27621, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTQyQjE3OTlDRUMxOEQ5Qzc0QwA=", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 80,\n \"issues\": [\"non_dental_content\"]\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"login_screen\",\n \"evidence\": \"text and login elements visible\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image content is non-dental\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 90,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"login screen\",\n \"evidence\": \"text and buttons typical of an application login interface\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Image content is non-dental and does not show any dental structures or concerns.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": false,\n \"requested\": []\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-05-12T01:48:48.377287", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7993/download", "media_mime_type": "image/jpeg"}, {"id": 27622, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTQyQjE3OTlDRUMxOEQ5Qzc0QwA=_6701", "sender": "bot", "message_type": "text", "content": "Il semble que l'image que vous avez envoyée ne soit pas liée à un contexte dentaire. Si vous avez besoin d'aide pour autre chose, n'hésitez pas à me le faire savoir ! 😊", "created_at": "2026-05-12T01:49:03.577807", "media_url": null, "media_mime_type": null}, {"id": 27623, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQwNzAwQkI4QjlBNjFGNTQ5MAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio provided:\n\n\"Can you please notify a human? I really need to talk to a human. My name is Yassine.\"", "created_at": "2026-05-12T01:49:05.933149", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7994/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27625, "message_id": "bot_notification_404_33766648942", "sender": "bot", "message_type": "text", "content": "🔔 تدخل بشري مطلوب\n\nالمساعد: ForteunoWeb\nالسبب: user request\nالعميل: Yassine\nالهاتف: 33766648942\nالمصدر: whatsapp\nمعرّف المصدر: 33766648942\n\nآخر المحادثة:\nالعميل: https://docs.google.com/spreadsheets/d/1pgEdJmN9un7B8vvYhzsVHArv7_cI9xumhFwNmx63rLk/edit?usp=sharing\nالعميل: [voice]\nالمساعد: كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟\nالعميل: Bonjourno\nالعميل: How are tou\nالعميل: Are you good\nالمساعد: Bonjour 😊 Je vais bien, merci ! Et vous, comment ça va ?\nالعميل: [voice]\nالمساعد: كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟\nالعميل: [image]\nالمساعد: Il semble que l'image que vous avez envoyée ne soit pas liée à un contexte dentaire. Si vous avez besoin d'aide pour autre chose, n'hésitez pas à me le faire savoir ! 😊\nالعميل: [voice]", "created_at": "2026-05-12T01:49:16.874268", "media_url": null, "media_mime_type": null}, {"id": 27626, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQwNzAwQkI4QjlBNjFGNTQ5MAA=_8225", "sender": "bot", "message_type": "text", "content": "Merci, Yassine. J'ai transmis votre demande à notre équipe, et quelqu'un vous contactera bientôt. 😊", "created_at": "2026-05-12T01:49:20.476269", "media_url": null, "media_mime_type": null}]...
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Merci, Yassine. J'ai transmis votre demande à Merci, Yassine. J'ai transmis votre demande à notre équipe, et quelqu'un vous contactera bientôt. 😊...
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[{"id": 27617, "message_id": " [{"id": 27617, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=", "sender": "user", "message_type": "text", "content": "Are you good", "created_at": "2026-05-12T01:45:29.287733", "media_url": null, "media_mime_type": null}, {"id": 27618, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=_1444", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je vais bien, merci ! Et vous, comment ça va ?", "created_at": "2026-05-12T01:45:41.593370", "media_url": null, "media_mime_type": null}, {"id": 27619, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZGOTQxMDVCN0IyRDU5NjM0OQA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Hello, it's me.\nAnd unfortunately, it's me.", "created_at": "2026-05-12T01:48:14.841358", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7992/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27620, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZGOTQxMDVCN0IyRDU5NjM0OQA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:48:27.962350", "media_url": null, "media_mime_type": null}, {"id": 27621, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTQyQjE3OTlDRUMxOEQ5Qzc0QwA=", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 80,\n \"issues\": [\"non_dental_content\"]\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"login_screen\",\n \"evidence\": \"text and login elements visible\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image content is non-dental\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 90,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"login screen\",\n \"evidence\": \"text and buttons typical of an application login interface\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Image content is non-dental and does not show any dental structures or concerns.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": false,\n \"requested\": []\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-05-12T01:48:48.377287", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7993/download", "media_mime_type": "image/jpeg"}, {"id": 27622, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTQyQjE3OTlDRUMxOEQ5Qzc0QwA=_6701", "sender": "bot", "message_type": "text", "content": "Il semble que l'image que vous avez envoyée ne soit pas liée à un contexte dentaire. Si vous avez besoin d'aide pour autre chose, n'hésitez pas à me le faire savoir ! 😊", "created_at": "2026-05-12T01:49:03.577807", "media_url": null, "media_mime_type": null}, {"id": 27623, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQwNzAwQkI4QjlBNjFGNTQ5MAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio provided:\n\n\"Can you please notify a human? I really need to talk to a human. My name is Yassine.\"", "created_at": "2026-05-12T01:49:05.933149", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7994/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27625, "message_id": "bot_notification_404_33766648942", "sender": "bot", "message_type": "text", "content": "🔔 تدخل بشري مطلوب\n\nالمساعد: ForteunoWeb\nالسبب: user request\nالعميل: Yassine\nالهاتف: 33766648942\nالمصدر: whatsapp\nمعرّف المصدر: 33766648942\n\nآخر المحادثة:\nالعميل: https://docs.google.com/spreadsheets/d/1pgEdJmN9un7B8vvYhzsVHArv7_cI9xumhFwNmx63rLk/edit?usp=sharing\nالعميل: [voice]\nالمساعد: كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟\nالعميل: Bonjourno\nالعميل: How are tou\nالعميل: Are you good\nالمساعد: Bonjour 😊 Je vais bien, merci ! Et vous, comment ça va ?\nالعميل: [voice]\nالمساعد: كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟\nالعميل: [image]\nالمساعد: Il semble que l'image que vous avez envoyée ne soit pas liée à un contexte dentaire. Si vous avez besoin d'aide pour autre chose, n'hésitez pas à me le faire savoir ! 😊\nالعميل: [voice]", "created_at": "2026-05-12T01:49:16.874268", "media_url": null, "media_mime_type": null}, {"id": 27626, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQwNzAwQkI4QjlBNjFGNTQ5MAA=_8225", "sender": "bot", "message_type": "text", "content": "Merci, Yassine. J'ai transmis votre demande à notre équipe, et quelqu'un vous contactera bientôt. 😊", "created_at": "2026-05-12T01:49:20.476269", "media_url": null, "media_mime_type": null}, {"id": 27745, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwQUVENzVFRDUyNkIwM0IwQjBCAA==", "sender": "user", "message_type": "video", "content": "Platform Link : admin.geniats.site\nLogin Username : Dr_Reda_Apex\nPassword : Apex123456789!", "created_at": "2026-05-12T12:38:37.594714", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/8020/download", "media_mime_type": "video/mp4"}, {"id": 27873, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwODlCOTM4QTRFQTM1MTc2QkVBAA==", "sender": "user", "message_type": "text", "content": "https://admin.geniats.site/setup/c89628de-be68-4699-8d1b-cee094710dc6", "created_at": "2026-05-12T15:06:50.855694", "media_url": null, "media_mime_type": null}, {"id": 27874, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwODlCOTM4QTRFQTM1MTc2QkVBAA==_5171", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je ne peux pas vous aider avec les informations de connexion ou les liens de plateforme. Si vous avez besoin d'assistance supplémentaire, je vous recommande de contacter directement le support technique de la plateforme concernée. Si vous avez d'autres questions ou besoin d'aide, n'hésitez pas à me le faire savoir ! 😊", "created_at": "2026-05-12T15:07:01.189021", "media_url": null, "media_mime_type": null}]...
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Je suis désolé, mais je ne peux pas vous aider ave Je suis désolé, mais je ne peux pas vous aider avec les informations de connexion ou les liens de plateforme. Si vous avez besoin d'assistance supplémentaire, je vous recommande de contacter directement le support technique de la plateforme concernée. Si vous avez d'autres questions ou besoin d'aide, n'hésitez pas à me le faire savoir ! 😊...
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[{"id": 27619, "message_id": " [{"id": 27619, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZGOTQxMDVCN0IyRDU5NjM0OQA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Hello, it's me.\nAnd unfortunately, it's me.", "created_at": "2026-05-12T01:48:14.841358", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7992/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27620, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZGOTQxMDVCN0IyRDU5NjM0OQA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:48:27.962350", "media_url": null, "media_mime_type": null}, {"id": 27621, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTQyQjE3OTlDRUMxOEQ5Qzc0QwA=", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 80,\n \"issues\": [\"non_dental_content\"]\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"login_screen\",\n \"evidence\": \"text and login elements visible\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image content is non-dental\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 90,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"login screen\",\n \"evidence\": \"text and buttons typical of an application login interface\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Image content is non-dental and does not show any dental structures or concerns.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": false,\n \"requested\": []\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-05-12T01:48:48.377287", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7993/download", "media_mime_type": "image/jpeg"}, {"id": 27622, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTQyQjE3OTlDRUMxOEQ5Qzc0QwA=_6701", "sender": "bot", "message_type": "text", "content": "Il semble que l'image que vous avez envoyée ne soit pas liée à un contexte dentaire. Si vous avez besoin d'aide pour autre chose, n'hésitez pas à me le faire savoir ! 😊", "created_at": "2026-05-12T01:49:03.577807", "media_url": null, "media_mime_type": null}, {"id": 27623, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQwNzAwQkI4QjlBNjFGNTQ5MAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio provided:\n\n\"Can you please notify a human? I really need to talk to a human. My name is Yassine.\"", "created_at": "2026-05-12T01:49:05.933149", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7994/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27625, "message_id": "bot_notification_404_33766648942", "sender": "bot", "message_type": "text", "content": "🔔 تدخل بشري مطلوب\n\nالمساعد: ForteunoWeb\nالسبب: user request\nالعميل: Yassine\nالهاتف: 33766648942\nالمصدر: whatsapp\nمعرّف المصدر: 33766648942\n\nآخر المحادثة:\nالعميل: https://docs.google.com/spreadsheets/d/1pgEdJmN9un7B8vvYhzsVHArv7_cI9xumhFwNmx63rLk/edit?usp=sharing\nالعميل: [voice]\nالمساعد: كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟\nالعميل: Bonjourno\nالعميل: How are tou\nالعميل: Are you good\nالمساعد: Bonjour 😊 Je vais bien, merci ! Et vous, comment ça va ?\nالعميل: [voice]\nالمساعد: كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟\nالعميل: [image]\nالمساعد: Il semble que l'image que vous avez envoyée ne soit pas liée à un contexte dentaire. Si vous avez besoin d'aide pour autre chose, n'hésitez pas à me le faire savoir ! 😊\nالعميل: [voice]", "created_at": "2026-05-12T01:49:16.874268", "media_url": null, "media_mime_type": null}, {"id": 27626, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQwNzAwQkI4QjlBNjFGNTQ5MAA=_8225", "sender": "bot", "message_type": "text", "content": "Merci, Yassine. J'ai transmis votre demande à notre équipe, et quelqu'un vous contactera bientôt. 😊", "created_at": "2026-05-12T01:49:20.476269", "media_url": null, "media_mime_type": null}, {"id": 27745, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwQUVENzVFRDUyNkIwM0IwQjBCAA==", "sender": "user", "message_type": "video", "content": "Platform Link : admin.geniats.site\nLogin Username : Dr_Reda_Apex\nPassword : Apex123456789!", "created_at": "2026-05-12T12:38:37.594714", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/8020/download", "media_mime_type": "video/mp4"}, {"id": 27873, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwODlCOTM4QTRFQTM1MTc2QkVBAA==", "sender": "user", "message_type": "text", "content": "https://admin.geniats.site/setup/c89628de-be68-4699-8d1b-cee094710dc6", "created_at": "2026-05-12T15:06:50.855694", "media_url": null, "media_mime_type": null}, {"id": 27874, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwODlCOTM4QTRFQTM1MTc2QkVBAA==_5171", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je ne peux pas vous aider avec les informations de connexion ou les liens de plateforme. Si vous avez besoin d'assistance supplémentaire, je vous recommande de contacter directement le support technique de la plateforme concernée. Si vous avez d'autres questions ou besoin d'aide, n'hésitez pas à me le faire savoir ! 😊", "created_at": "2026-05-12T15:07:01.189021", "media_url": null, "media_mime_type": null}, {"id": 28382, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTlCM0VCMEQ4NkMzQTNERDA2NwA=", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-05-13T00:45:19.865487", "media_url": null, "media_mime_type": null}, {"id": 28383, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTlCM0VCMEQ4NkMzQTNERDA2NwA=_709", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Avec plaisir ! Vous gérez quel type de cabinet ou clinique ?", "created_at": "2026-05-13T00:45:30.900444", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Avec plaisir ! Vous gérez quel type de c Bonjour 😊 Avec plaisir ! Vous gérez quel type de cabinet ou clinique ?...
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[{"id": 27622, "message_id": " [{"id": 27622, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTQyQjE3OTlDRUMxOEQ5Qzc0QwA=_6701", "sender": "bot", "message_type": "text", "content": "Il semble que l'image que vous avez envoyée ne soit pas liée à un contexte dentaire. Si vous avez besoin d'aide pour autre chose, n'hésitez pas à me le faire savoir ! 😊", "created_at": "2026-05-12T01:49:03.577807", "media_url": null, "media_mime_type": null}, {"id": 27623, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQwNzAwQkI4QjlBNjFGNTQ5MAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio provided:\n\n\"Can you please notify a human? I really need to talk to a human. My name is Yassine.\"", "created_at": "2026-05-12T01:49:05.933149", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7994/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27625, "message_id": "bot_notification_404_33766648942", "sender": "bot", "message_type": "text", "content": "🔔 تدخل بشري مطلوب\n\nالمساعد: ForteunoWeb\nالسبب: user request\nالعميل: Yassine\nالهاتف: 33766648942\nالمصدر: whatsapp\nمعرّف المصدر: 33766648942\n\nآخر المحادثة:\nالعميل: https://docs.google.com/spreadsheets/d/1pgEdJmN9un7B8vvYhzsVHArv7_cI9xumhFwNmx63rLk/edit?usp=sharing\nالعميل: [voice]\nالمساعد: كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟\nالعميل: Bonjourno\nالعميل: How are tou\nالعميل: Are you good\nالمساعد: Bonjour 😊 Je vais bien, merci ! Et vous, comment ça va ?\nالعميل: [voice]\nالمساعد: كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟\nالعميل: [image]\nالمساعد: Il semble que l'image que vous avez envoyée ne soit pas liée à un contexte dentaire. Si vous avez besoin d'aide pour autre chose, n'hésitez pas à me le faire savoir ! 😊\nالعميل: [voice]", "created_at": "2026-05-12T01:49:16.874268", "media_url": null, "media_mime_type": null}, {"id": 27626, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQwNzAwQkI4QjlBNjFGNTQ5MAA=_8225", "sender": "bot", "message_type": "text", "content": "Merci, Yassine. J'ai transmis votre demande à notre équipe, et quelqu'un vous contactera bientôt. 😊", "created_at": "2026-05-12T01:49:20.476269", "media_url": null, "media_mime_type": null}, {"id": 27745, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwQUVENzVFRDUyNkIwM0IwQjBCAA==", "sender": "user", "message_type": "video", "content": "Platform Link : admin.geniats.site\nLogin Username : Dr_Reda_Apex\nPassword : Apex123456789!", "created_at": "2026-05-12T12:38:37.594714", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/8020/download", "media_mime_type": "video/mp4"}, {"id": 27873, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwODlCOTM4QTRFQTM1MTc2QkVBAA==", "sender": "user", "message_type": "text", "content": "https://admin.geniats.site/setup/c89628de-be68-4699-8d1b-cee094710dc6", "created_at": "2026-05-12T15:06:50.855694", "media_url": null, "media_mime_type": null}, {"id": 27874, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwODlCOTM4QTRFQTM1MTc2QkVBAA==_5171", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je ne peux pas vous aider avec les informations de connexion ou les liens de plateforme. Si vous avez besoin d'assistance supplémentaire, je vous recommande de contacter directement le support technique de la plateforme concernée. Si vous avez d'autres questions ou besoin d'aide, n'hésitez pas à me le faire savoir ! 😊", "created_at": "2026-05-12T15:07:01.189021", "media_url": null, "media_mime_type": null}, {"id": 28382, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTlCM0VCMEQ4NkMzQTNERDA2NwA=", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-05-13T00:45:19.865487", "media_url": null, "media_mime_type": null}, {"id": 28383, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTlCM0VCMEQ4NkMzQTNERDA2NwA=_709", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Avec plaisir ! Vous gérez quel type de cabinet ou clinique ?", "created_at": "2026-05-13T00:45:30.900444", "media_url": null, "media_mime_type": null}, {"id": 28384, "message_id": "3AD1DEFA95722FFAF2F3", "sender": "user", "message_type": "text", "content": "Cava", "created_at": "2026-05-13T00:48:25.460145", "media_url": null, "media_mime_type": null}, {"id": 28385, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQxREVGQTk1NzIyRkZBRjJGMwA=", "sender": "user", "message_type": "text", "content": "Cava", "created_at": "2026-05-13T00:48:26.921936", "media_url": null, "media_mime_type": null}, {"id": 28386, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQxREVGQTk1NzIyRkZBRjJGMwA=_829", "sender": "bot", "message_type": "text", "content": "Content de l'entendre ! 😊 Comment puis-je vous aider aujourd'hui ?", "created_at": "2026-05-13T00:48:36.345309", "media_url": null, "media_mime_type": null}]...
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Content de l'entendre ! 😊 Comment puis-je vous Content de l'entendre ! 😊 Comment puis-je vous aider aujourd'hui ?...
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[{"id": 27626, "message_id": " [{"id": 27626, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQwNzAwQkI4QjlBNjFGNTQ5MAA=_8225", "sender": "bot", "message_type": "text", "content": "Merci, Yassine. J'ai transmis votre demande à notre équipe, et quelqu'un vous contactera bientôt. 😊", "created_at": "2026-05-12T01:49:20.476269", "media_url": null, "media_mime_type": null}, {"id": 27745, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwQUVENzVFRDUyNkIwM0IwQjBCAA==", "sender": "user", "message_type": "video", "content": "Platform Link : admin.geniats.site\nLogin Username : Dr_Reda_Apex\nPassword : Apex123456789!", "created_at": "2026-05-12T12:38:37.594714", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/8020/download", "media_mime_type": "video/mp4"}, {"id": 27873, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwODlCOTM4QTRFQTM1MTc2QkVBAA==", "sender": "user", "message_type": "text", "content": "https://admin.geniats.site/setup/c89628de-be68-4699-8d1b-cee094710dc6", "created_at": "2026-05-12T15:06:50.855694", "media_url": null, "media_mime_type": null}, {"id": 27874, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwODlCOTM4QTRFQTM1MTc2QkVBAA==_5171", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je ne peux pas vous aider avec les informations de connexion ou les liens de plateforme. Si vous avez besoin d'assistance supplémentaire, je vous recommande de contacter directement le support technique de la plateforme concernée. Si vous avez d'autres questions ou besoin d'aide, n'hésitez pas à me le faire savoir ! 😊", "created_at": "2026-05-12T15:07:01.189021", "media_url": null, "media_mime_type": null}, {"id": 28382, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTlCM0VCMEQ4NkMzQTNERDA2NwA=", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-05-13T00:45:19.865487", "media_url": null, "media_mime_type": null}, {"id": 28383, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTlCM0VCMEQ4NkMzQTNERDA2NwA=_709", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Avec plaisir ! Vous gérez quel type de cabinet ou clinique ?", "created_at": "2026-05-13T00:45:30.900444", "media_url": null, "media_mime_type": null}, {"id": 28384, "message_id": "3AD1DEFA95722FFAF2F3", "sender": "user", "message_type": "text", "content": "Cava", "created_at": "2026-05-13T00:48:25.460145", "media_url": null, "media_mime_type": null}, {"id": 28385, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQxREVGQTk1NzIyRkZBRjJGMwA=", "sender": "user", "message_type": "text", "content": "Cava", "created_at": "2026-05-13T00:48:26.921936", "media_url": null, "media_mime_type": null}, {"id": 28386, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQxREVGQTk1NzIyRkZBRjJGMwA=_829", "sender": "bot", "message_type": "text", "content": "Content de l'entendre ! 😊 Comment puis-je vous aider aujourd'hui ?", "created_at": "2026-05-13T00:48:36.345309", "media_url": null, "media_mime_type": null}, {"id": 28387, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwMEE3QTRENkJEMkMwMUJENDlFAA==", "sender": "bot", "message_type": "text", "content": "Content de l'entendre ! 😊 Comment puis-je vous aider aujourd'hui ?", "created_at": "2026-05-13T00:48:39.132789", "media_url": null, "media_mime_type": null}, {"id": 28388, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk4RDE1ODY3MjIwRTJFODlBNQA=", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-05-13T00:57:15.486270", "media_url": null, "media_mime_type": null}, {"id": 28389, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk4RDE1ODY3MjIwRTJFODlBNQA=_893", "sender": "bot", "message_type": "text", "content": "Super ! Si vous avez des questions ou besoin d'informations sur nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T00:57:24.998062", "media_url": null, "media_mime_type": null}]...
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Super ! Si vous avez des questions ou besoin d' Super ! Si vous avez des questions ou besoin d'informations sur nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊...
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[{"id": 28383, "message_id": " [{"id": 28383, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTlCM0VCMEQ4NkMzQTNERDA2NwA=_709", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Avec plaisir ! Vous gérez quel type de cabinet ou clinique ?", "created_at": "2026-05-13T00:45:30.900444", "media_url": null, "media_mime_type": null}, {"id": 28384, "message_id": "3AD1DEFA95722FFAF2F3", "sender": "user", "message_type": "text", "content": "Cava", "created_at": "2026-05-13T00:48:25.460145", "media_url": null, "media_mime_type": null}, {"id": 28385, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQxREVGQTk1NzIyRkZBRjJGMwA=", "sender": "user", "message_type": "text", "content": "Cava", "created_at": "2026-05-13T00:48:26.921936", "media_url": null, "media_mime_type": null}, {"id": 28386, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQxREVGQTk1NzIyRkZBRjJGMwA=_829", "sender": "bot", "message_type": "text", "content": "Content de l'entendre ! 😊 Comment puis-je vous aider aujourd'hui ?", "created_at": "2026-05-13T00:48:36.345309", "media_url": null, "media_mime_type": null}, {"id": 28387, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwMEE3QTRENkJEMkMwMUJENDlFAA==", "sender": "bot", "message_type": "text", "content": "Content de l'entendre ! 😊 Comment puis-je vous aider aujourd'hui ?", "created_at": "2026-05-13T00:48:39.132789", "media_url": null, "media_mime_type": null}, {"id": 28388, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk4RDE1ODY3MjIwRTJFODlBNQA=", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-05-13T00:57:15.486270", "media_url": null, "media_mime_type": null}, {"id": 28389, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk4RDE1ODY3MjIwRTJFODlBNQA=_893", "sender": "bot", "message_type": "text", "content": "Super ! Si vous avez des questions ou besoin d'informations sur nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T00:57:24.998062", "media_url": null, "media_mime_type": null}, {"id": 28390, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwNEIxN0JGNzQ1NkFCOUUxNTFCAA==", "sender": "bot", "message_type": "text", "content": "Super ! Si vous avez des questions ou besoin d'informations sur nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T00:57:27.322179", "media_url": null, "media_mime_type": null}, {"id": 28391, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQUY1OUNBRUZGMzgzQTU4MTAzRAA=", "sender": "bot", "message_type": "text", "content": "Hh", "created_at": "2026-05-13T00:59:52.700371", "media_url": null, "media_mime_type": null}, {"id": 28392, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTc5RjQ1RjJGMjZFMzRENzhGNAA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 90,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"text and graphics\",\n \"evidence\": \"promotional app screen with text and icons\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Image shows non-dental content with no concerns\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-05-13T01:43:55.537935", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/8220/download", "media_mime_type": "image/jpeg"}, {"id": 28393, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU4QUE4M0QxQkIxRjk2Mjg2MwA=", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"app_interface\",\n \"evidence\": \"The image shows a phone app interface with text in French.\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"The image content does not relate to dental concerns.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 80,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"app_screen\",\n \"evidence\": \"interface with text and buttons\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image is clearly non-dental\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-05-13T01:44:29.391308", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/8221/download", "media_mime_type": "image/jpeg"}, {"id": 28394, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU4QUE4M0QxQkIxRjk2Mjg2MwA=_6573", "sender": "bot", "message_type": "text", "content": "Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T01:44:51.710174", "media_url": null, "media_mime_type": null}]...
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Si vous avez des questions ou besoin d'aide co Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊...
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[{"id": 28386, "message_id": " [{"id": 28386, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQxREVGQTk1NzIyRkZBRjJGMwA=_829", "sender": "bot", "message_type": "text", "content": "Content de l'entendre ! 😊 Comment puis-je vous aider aujourd'hui ?", "created_at": "2026-05-13T00:48:36.345309", "media_url": null, "media_mime_type": null}, {"id": 28387, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwMEE3QTRENkJEMkMwMUJENDlFAA==", "sender": "bot", "message_type": "text", "content": "Content de l'entendre ! 😊 Comment puis-je vous aider aujourd'hui ?", "created_at": "2026-05-13T00:48:39.132789", "media_url": null, "media_mime_type": null}, {"id": 28388, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk4RDE1ODY3MjIwRTJFODlBNQA=", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-05-13T00:57:15.486270", "media_url": null, "media_mime_type": null}, {"id": 28389, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk4RDE1ODY3MjIwRTJFODlBNQA=_893", "sender": "bot", "message_type": "text", "content": "Super ! Si vous avez des questions ou besoin d'informations sur nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T00:57:24.998062", "media_url": null, "media_mime_type": null}, {"id": 28390, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwNEIxN0JGNzQ1NkFCOUUxNTFCAA==", "sender": "bot", "message_type": "text", "content": "Super ! Si vous avez des questions ou besoin d'informations sur nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T00:57:27.322179", "media_url": null, "media_mime_type": null}, {"id": 28391, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQUY1OUNBRUZGMzgzQTU4MTAzRAA=", "sender": "bot", "message_type": "text", "content": "Hh", "created_at": "2026-05-13T00:59:52.700371", "media_url": null, "media_mime_type": null}, {"id": 28392, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTc5RjQ1RjJGMjZFMzRENzhGNAA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 90,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"text and graphics\",\n \"evidence\": \"promotional app screen with text and icons\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Image shows non-dental content with no concerns\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-05-13T01:43:55.537935", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/8220/download", "media_mime_type": "image/jpeg"}, {"id": 28393, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU4QUE4M0QxQkIxRjk2Mjg2MwA=", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"app_interface\",\n \"evidence\": \"The image shows a phone app interface with text in French.\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"The image content does not relate to dental concerns.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 80,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"app_screen\",\n \"evidence\": \"interface with text and buttons\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image is clearly non-dental\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-05-13T01:44:29.391308", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/8221/download", "media_mime_type": "image/jpeg"}, {"id": 28394, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU4QUE4M0QxQkIxRjk2Mjg2MwA=_6573", "sender": "bot", "message_type": "text", "content": "Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T01:44:51.710174", "media_url": null, "media_mime_type": null}, {"id": 28395, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwQTk1ODExRUQ1RkVGRUFEMTUwAA==", "sender": "bot", "message_type": "text", "content": "Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T01:44:54.189866", "media_url": null, "media_mime_type": null}, {"id": 28396, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTRFODNGNjk5ODYwMzY3REVFRAA=", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-05-13T01:47:35.523682", "media_url": null, "media_mime_type": null}, {"id": 28397, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTRFODNGNjk5ODYwMzY3REVFRAA=_5858", "sender": "bot", "message_type": "text", "content": "D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T01:47:45.642260", "media_url": null, "media_mime_type": null}]...
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D'accord ! Si vous avez besoin de quoi que ce D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊...
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[{"id": 28389, "message_id": " [{"id": 28389, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk4RDE1ODY3MjIwRTJFODlBNQA=_893", "sender": "bot", "message_type": "text", "content": "Super ! Si vous avez des questions ou besoin d'informations sur nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T00:57:24.998062", "media_url": null, "media_mime_type": null}, {"id": 28390, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwNEIxN0JGNzQ1NkFCOUUxNTFCAA==", "sender": "bot", "message_type": "text", "content": "Super ! Si vous avez des questions ou besoin d'informations sur nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T00:57:27.322179", "media_url": null, "media_mime_type": null}, {"id": 28391, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQUY1OUNBRUZGMzgzQTU4MTAzRAA=", "sender": "bot", "message_type": "text", "content": "Hh", "created_at": "2026-05-13T00:59:52.700371", "media_url": null, "media_mime_type": null}, {"id": 28392, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTc5RjQ1RjJGMjZFMzRENzhGNAA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 90,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"text and graphics\",\n \"evidence\": \"promotional app screen with text and icons\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Image shows non-dental content with no concerns\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-05-13T01:43:55.537935", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/8220/download", "media_mime_type": "image/jpeg"}, {"id": 28393, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU4QUE4M0QxQkIxRjk2Mjg2MwA=", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"app_interface\",\n \"evidence\": \"The image shows a phone app interface with text in French.\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"The image content does not relate to dental concerns.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 80,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"app_screen\",\n \"evidence\": \"interface with text and buttons\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image is clearly non-dental\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-05-13T01:44:29.391308", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/8221/download", "media_mime_type": "image/jpeg"}, {"id": 28394, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU4QUE4M0QxQkIxRjk2Mjg2MwA=_6573", "sender": "bot", "message_type": "text", "content": "Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T01:44:51.710174", "media_url": null, "media_mime_type": null}, {"id": 28395, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwQTk1ODExRUQ1RkVGRUFEMTUwAA==", "sender": "bot", "message_type": "text", "content": "Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T01:44:54.189866", "media_url": null, "media_mime_type": null}, {"id": 28396, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTRFODNGNjk5ODYwMzY3REVFRAA=", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-05-13T01:47:35.523682", "media_url": null, "media_mime_type": null}, {"id": 28397, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTRFODNGNjk5ODYwMzY3REVFRAA=_5858", "sender": "bot", "message_type": "text", "content": "D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T01:47:45.642260", "media_url": null, "media_mime_type": null}, {"id": 28398, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwOTRBN0NENDNFMzRGODAzNEU2AA==", "sender": "bot", "message_type": "text", "content": "D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T01:47:47.815575", "media_url": null, "media_mime_type": null}, {"id": 28400, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTAyRkRBNUE3OTVDMUQ4N0JDOQA=", "sender": "user", "message_type": "text", "content": "Slmm", "created_at": "2026-05-13T03:13:10.483362", "media_url": null, "media_mime_type": null}, {"id": 28401, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTAyRkRBNUE3OTVDMUQ4N0JDOQA=_7309", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟", "created_at": "2026-05-13T03:13:22.938326", "media_url": null, "media_mime_type": null}]...
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[{"id": 28397, "message_id": " [{"id": 28397, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTRFODNGNjk5ODYwMzY3REVFRAA=_5858", "sender": "bot", "message_type": "text", "content": "D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T01:47:45.642260", "media_url": null, "media_mime_type": null}, {"id": 28398, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwOTRBN0NENDNFMzRGODAzNEU2AA==", "sender": "bot", "message_type": "text", "content": "D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊", "created_at": "2026-05-13T01:47:47.815575", "media_url": null, "media_mime_type": null}, {"id": 28400, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTAyRkRBNUE3OTVDMUQ4N0JDOQA=", "sender": "user", "message_type": "text", "content": "Slmm", "created_at": "2026-05-13T03:13:10.483362", "media_url": null, "media_mime_type": null}, {"id": 28401, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTAyRkRBNUE3OTVDMUQ4N0JDOQA=_7309", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟", "created_at": "2026-05-13T03:13:22.938326", "media_url": null, "media_mime_type": null}, {"id": 28402, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwNEE1OEY3NERFMjAxMzcwQ0VEAA==", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟", "created_at": "2026-05-13T03:13:25.304618", "media_url": null, "media_mime_type": null}, {"id": 28403, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTg4QzJDRDkxOEI1N0QyMDM5MgA=", "sender": "user", "message_type": "text", "content": "Notfier un humain pour me parler", "created_at": "2026-05-13T03:14:19.826247", "media_url": null, "media_mime_type": null}, {"id": 28405, "message_id": "bot_notification_411_33766648942", "sender": "bot", "message_type": "text", "content": "🔔 تدخل بشري مطلوب\n\nالمساعد: ForteunoWeb\nالسبب: user request\nالعميل: Cava\nالهاتف: 33766648942\nالمصدر: whatsapp\nمعرّف المصدر: 33766648942\n\nآخر المحادثة:\nالمساعد: Hh\nالمساعد: [image]\nالعميل: [image]\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالعميل: Ok\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالعميل: Slmm\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالعميل: Notfier un humain pour me parler", "created_at": "2026-05-13T03:14:28.074412", "media_url": null, "media_mime_type": null}, {"id": 28407, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwN0FERjhGRTkxMUExNzI1NzFGAA==", "sender": "bot", "message_type": "text", "content": "🔔 تدخل بشري مطلوب\n\nالمساعد: ForteunoWeb\nالسبب: user request\nالعميل: Cava\nالهاتف: 33766648942\nالمصدر: whatsapp\nمعرّف المصدر: 33766648942\n\nآخر المحادثة:\nالمساعد: Hh\nالمساعد: [image]\nالعميل: [image]\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالعميل: Ok\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالعميل: Slmm\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالعميل: Notfier un humain pour me parler", "created_at": "2026-05-13T03:14:29.561883", "media_url": null, "media_mime_type": null}, {"id": 31078, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNzQ3NDM0RDQ5MTBDOUVCODk4AA==", "sender": "user", "message_type": "video", "content": "", "created_at": "2026-05-17T17:58:31.102853", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/9037/download", "media_mime_type": "video/mp4"}, {"id": 31079, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTQ4M0E4Qjg0M0RGRDEzOTdCOQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم سي سعدى بخير، كيف صبتينا بخير؟ donc شوف، مزيانة هاد الـ rapport علاش؟ باش كتخلي لي بحال le suivi أنا مع l’assistante، مثلا يقدر يكون كاع ديك مثلا كاع ديك لي rapports اللي طلبوا كاع ديك required human intervention كاملين يطلعوا لي، طان طان طان طان طان بحال هكذا. تاني حاجة، اللي يكون عندي هو شنو كيتسمى؟ و شحال من message جاوب، وشحال من message a reçu. وكان ظن بحال هكذا، nouveau message ولا les messages ولا conversation جديدة ولا des messages كاملين دي قدامين. صافي، je pense هادو هما الحاجات اللي غيكونوا useful. نديروا و ديك ساعة نشوفو شنو قادرين نـ développer ـوا حتى لـ تـ.. داك.. دابا أنا الـ téléphone ما كنخليهش كاع عندي، كيبقى ديما l’assistante، ما كنشوفوش كاع. هكذا غيخليني أنا بحال اللي عندي واحد le suivi عليه، فهمتي كيفاش؟ هادي حاجة مزيانة. صافي، وحاجة أخرى شنو كيتسمى؟ حاجة أخرى ديال هاديك ديال la page عفاك إلا كان ممكن تشوف مع طارق عفاك ديك القضية أنه باش تـ accélérer ـوا باش يبقى يجاوب حتى فديك الـ HTA.", "created_at": "2026-05-17T18:00:00.456873", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/9038/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 31545, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU2MUNERTNGNEE2MzlBMUZFMAA=", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-05-18T13:56:30.884776", "media_url": null, "media_mime_type": null}, {"id": 31547, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU2MUNERTNGNEE2MzlBMUZFMAA=_2448", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟ إذا كنت محتاج تتواصل مع شخص من فريقنا، راه تم إشعارهم وغادي يتواصلو معاك قريبا. واش كاين شي حاجة أخرى نقدر نعاونك بها؟", "created_at": "2026-05-18T13:56:58.255544", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟ إذا كنت م وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟ إذا كنت محتاج تتواصل مع شخص من فريقنا، راه تم إشعارهم وغادي يتواصلو معاك قريبا. واش كاين شي حاجة أخرى نقدر نعاونك بها؟...
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[{"id": 28400, "message_id": " [{"id": 28400, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTAyRkRBNUE3OTVDMUQ4N0JDOQA=", "sender": "user", "message_type": "text", "content": "Slmm", "created_at": "2026-05-13T03:13:10.483362", "media_url": null, "media_mime_type": null}, {"id": 28401, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTAyRkRBNUE3OTVDMUQ4N0JDOQA=_7309", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟", "created_at": "2026-05-13T03:13:22.938326", "media_url": null, "media_mime_type": null}, {"id": 28402, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwNEE1OEY3NERFMjAxMzcwQ0VEAA==", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟", "created_at": "2026-05-13T03:13:25.304618", "media_url": null, "media_mime_type": null}, {"id": 28403, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTg4QzJDRDkxOEI1N0QyMDM5MgA=", "sender": "user", "message_type": "text", "content": "Notfier un humain pour me parler", "created_at": "2026-05-13T03:14:19.826247", "media_url": null, "media_mime_type": null}, {"id": 28405, "message_id": "bot_notification_411_33766648942", "sender": "bot", "message_type": "text", "content": "🔔 تدخل بشري مطلوب\n\nالمساعد: ForteunoWeb\nالسبب: user request\nالعميل: Cava\nالهاتف: 33766648942\nالمصدر: whatsapp\nمعرّف المصدر: 33766648942\n\nآخر المحادثة:\nالمساعد: Hh\nالمساعد: [image]\nالعميل: [image]\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالعميل: Ok\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالعميل: Slmm\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالعميل: Notfier un humain pour me parler", "created_at": "2026-05-13T03:14:28.074412", "media_url": null, "media_mime_type": null}, {"id": 28407, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwN0FERjhGRTkxMUExNzI1NzFGAA==", "sender": "bot", "message_type": "text", "content": "🔔 تدخل بشري مطلوب\n\nالمساعد: ForteunoWeb\nالسبب: user request\nالعميل: Cava\nالهاتف: 33766648942\nالمصدر: whatsapp\nمعرّف المصدر: 33766648942\n\nآخر المحادثة:\nالمساعد: Hh\nالمساعد: [image]\nالعميل: [image]\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالعميل: Ok\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالعميل: Slmm\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالعميل: Notfier un humain pour me parler", "created_at": "2026-05-13T03:14:29.561883", "media_url": null, "media_mime_type": null}, {"id": 31078, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNzQ3NDM0RDQ5MTBDOUVCODk4AA==", "sender": "user", "message_type": "video", "content": "", "created_at": "2026-05-17T17:58:31.102853", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/9037/download", "media_mime_type": "video/mp4"}, {"id": 31079, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTQ4M0E4Qjg0M0RGRDEzOTdCOQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم سي سعدى بخير، كيف صبتينا بخير؟ donc شوف، مزيانة هاد الـ rapport علاش؟ باش كتخلي لي بحال le suivi أنا مع l’assistante، مثلا يقدر يكون كاع ديك مثلا كاع ديك لي rapports اللي طلبوا كاع ديك required human intervention كاملين يطلعوا لي، طان طان طان طان طان بحال هكذا. تاني حاجة، اللي يكون عندي هو شنو كيتسمى؟ و شحال من message جاوب، وشحال من message a reçu. وكان ظن بحال هكذا، nouveau message ولا les messages ولا conversation جديدة ولا des messages كاملين دي قدامين. صافي، je pense هادو هما الحاجات اللي غيكونوا useful. نديروا و ديك ساعة نشوفو شنو قادرين نـ développer ـوا حتى لـ تـ.. داك.. دابا أنا الـ téléphone ما كنخليهش كاع عندي، كيبقى ديما l’assistante، ما كنشوفوش كاع. هكذا غيخليني أنا بحال اللي عندي واحد le suivi عليه، فهمتي كيفاش؟ هادي حاجة مزيانة. صافي، وحاجة أخرى شنو كيتسمى؟ حاجة أخرى ديال هاديك ديال la page عفاك إلا كان ممكن تشوف مع طارق عفاك ديك القضية أنه باش تـ accélérer ـوا باش يبقى يجاوب حتى فديك الـ HTA.", "created_at": "2026-05-17T18:00:00.456873", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/9038/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 31545, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU2MUNERTNGNEE2MzlBMUZFMAA=", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-05-18T13:56:30.884776", "media_url": null, "media_mime_type": null}, {"id": 31547, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU2MUNERTNGNEE2MzlBMUZFMAA=_2448", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟ إذا كنت محتاج تتواصل مع شخص من فريقنا، راه تم إشعارهم وغادي يتواصلو معاك قريبا. واش كاين شي حاجة أخرى نقدر نعاونك بها؟", "created_at": "2026-05-18T13:56:58.255544", "media_url": null, "media_mime_type": null}, {"id": 31554, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTlGRTk4NDU0RjA2MUREMTI2RgA=", "sender": "user", "message_type": "text", "content": "eafak brit ndwi m3a chi inssan notif", "created_at": "2026-05-18T13:58:50.031042", "media_url": null, "media_mime_type": null}, {"id": 31557, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTlGRTk4NDU0RjA2MUREMTI2RgA=_8038", "sender": "bot", "message_type": "text", "content": "تم إشعار فريقنا بطلبك، وغادي يتواصلو معاك في أقرب وقت ممكن. شكرا على صبرك، وإذا كان عندك أي استفسار آخر، أنا هنا للمساعدة! 😊", "created_at": "2026-05-18T13:59:04.489769", "media_url": null, "media_mime_type": null}]...
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تم إشعار فريقنا بطلبك، وغادي يتواصلو معاك في أقرب تم إشعار فريقنا بطلبك، وغادي يتواصلو معاك في أقرب وقت ممكن. شكرا على صبرك، وإذا كان عندك أي استفسار آخر، أنا هنا للمساعدة! 😊...
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Je suis là pour vous aider ! 😊\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالعميل: Ok\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالعميل: Slmm\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالعميل: Notfier un humain pour me parler", "created_at": "2026-05-13T03:14:28.074412", "media_url": null, "media_mime_type": null}, {"id": 28407, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwN0FERjhGRTkxMUExNzI1NzFGAA==", "sender": "bot", "message_type": "text", "content": "🔔 تدخل بشري مطلوب\n\nالمساعد: ForteunoWeb\nالسبب: user request\nالعميل: Cava\nالهاتف: 33766648942\nالمصدر: whatsapp\nمعرّف المصدر: 33766648942\n\nآخر المحادثة:\nالمساعد: Hh\nالمساعد: [image]\nالعميل: [image]\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالعميل: Ok\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالعميل: Slmm\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالعميل: Notfier un humain pour me parler", "created_at": "2026-05-13T03:14:29.561883", "media_url": null, "media_mime_type": null}, {"id": 31078, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNzQ3NDM0RDQ5MTBDOUVCODk4AA==", "sender": "user", "message_type": "video", "content": "", "created_at": "2026-05-17T17:58:31.102853", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/9037/download", "media_mime_type": "video/mp4"}, {"id": 31079, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTQ4M0E4Qjg0M0RGRDEzOTdCOQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم سي سعدى بخير، كيف صبتينا بخير؟ donc شوف، مزيانة هاد الـ rapport علاش؟ باش كتخلي لي بحال le suivi أنا مع l’assistante، مثلا يقدر يكون كاع ديك مثلا كاع ديك لي rapports اللي طلبوا كاع ديك required human intervention كاملين يطلعوا لي، طان طان طان طان طان بحال هكذا. تاني حاجة، اللي يكون عندي هو شنو كيتسمى؟ و شحال من message جاوب، وشحال من message a reçu. وكان ظن بحال هكذا، nouveau message ولا les messages ولا conversation جديدة ولا des messages كاملين دي قدامين. صافي، je pense هادو هما الحاجات اللي غيكونوا useful. نديروا و ديك ساعة نشوفو شنو قادرين نـ développer ـوا حتى لـ تـ.. داك.. دابا أنا الـ téléphone ما كنخليهش كاع عندي، كيبقى ديما l’assistante، ما كنشوفوش كاع. هكذا غيخليني أنا بحال اللي عندي واحد le suivi عليه، فهمتي كيفاش؟ هادي حاجة مزيانة. صافي، وحاجة أخرى شنو كيتسمى؟ حاجة أخرى ديال هاديك ديال la page عفاك إلا كان ممكن تشوف مع طارق عفاك ديك القضية أنه باش تـ accélérer ـوا باش يبقى يجاوب حتى فديك الـ HTA.", "created_at": "2026-05-17T18:00:00.456873", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/9038/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 31545, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU2MUNERTNGNEE2MzlBMUZFMAA=", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-05-18T13:56:30.884776", "media_url": null, "media_mime_type": null}, {"id": 31547, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU2MUNERTNGNEE2MzlBMUZFMAA=_2448", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟ إذا كنت محتاج تتواصل مع شخص من فريقنا، راه تم إشعارهم وغادي يتواصلو معاك قريبا. واش كاين شي حاجة أخرى نقدر نعاونك بها؟", "created_at": "2026-05-18T13:56:58.255544", "media_url": null, "media_mime_type": null}, {"id": 31554, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTlGRTk4NDU0RjA2MUREMTI2RgA=", "sender": "user", "message_type": "text", "content": "eafak brit ndwi m3a chi inssan notif", "created_at": "2026-05-18T13:58:50.031042", "media_url": null, "media_mime_type": null}, {"id": 31557, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTlGRTk4NDU0RjA2MUREMTI2RgA=_8038", "sender": "bot", "message_type": "text", "content": "تم إشعار فريقنا بطلبك، وغادي يتواصلو معاك في أقرب وقت ممكن. شكرا على صبرك، وإذا كان عندك أي استفسار آخر، أنا هنا للمساعدة! 😊", "created_at": "2026-05-18T13:59:04.489769", "media_url": null, "media_mime_type": null}, {"id": 31562, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTIyRTFBRTY5MzM0RDM3MEYwMAA=", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-05-18T14:00:58.362958", "media_url": null, "media_mime_type": null}, {"id": 31563, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTIyRTFBRTY5MzM0RDM3MEYwMAA=_9767", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 كيف يمكنني نعاونك اليوم؟ إذا كان عندك أي استفسار أو طلب، أنا هنا للمساعدة!", "created_at": "2026-05-18T14:01:08.714972", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله 😊 كيف يمكنني نعاونك اليوم وعليكم السلام ورحمة الله 😊 كيف يمكنني نعاونك اليوم؟ إذا كان عندك أي استفسار أو طلب، أنا هنا للمساعدة!...
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[{"id": 28405, "message_id": " [{"id": 28405, "message_id": "bot_notification_411_33766648942", "sender": "bot", "message_type": "text", "content": "🔔 تدخل بشري مطلوب\n\nالمساعد: ForteunoWeb\nالسبب: user request\nالعميل: Cava\nالهاتف: 33766648942\nالمصدر: whatsapp\nمعرّف المصدر: 33766648942\n\nآخر المحادثة:\nالمساعد: Hh\nالمساعد: [image]\nالعميل: [image]\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالعميل: Ok\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالعميل: Slmm\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالعميل: Notfier un humain pour me parler", "created_at": "2026-05-13T03:14:28.074412", "media_url": null, "media_mime_type": null}, {"id": 28407, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBYzRUIwN0FERjhGRTkxMUExNzI1NzFGAA==", "sender": "bot", "message_type": "text", "content": "🔔 تدخل بشري مطلوب\n\nالمساعد: ForteunoWeb\nالسبب: user request\nالعميل: Cava\nالهاتف: 33766648942\nالمصدر: whatsapp\nمعرّف المصدر: 33766648942\n\nآخر المحادثة:\nالمساعد: Hh\nالمساعد: [image]\nالعميل: [image]\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالمساعد: Si vous avez des questions ou besoin d'aide concernant nos services, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊\nالعميل: Ok\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالمساعد: D'accord ! Si vous avez besoin de quoi que ce soit ou si vous souhaitez en savoir plus sur nos services, n'hésitez pas à me le dire. Je suis là pour vous aider ! 😊\nالعميل: Slmm\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالمساعد: وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟\nالعميل: Notfier un humain pour me parler", "created_at": "2026-05-13T03:14:29.561883", "media_url": null, "media_mime_type": null}, {"id": 31078, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNzQ3NDM0RDQ5MTBDOUVCODk4AA==", "sender": "user", "message_type": "video", "content": "", "created_at": "2026-05-17T17:58:31.102853", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/9037/download", "media_mime_type": "video/mp4"}, {"id": 31079, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTQ4M0E4Qjg0M0RGRDEzOTdCOQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم سي سعدى بخير، كيف صبتينا بخير؟ donc شوف، مزيانة هاد الـ rapport علاش؟ باش كتخلي لي بحال le suivi أنا مع l’assistante، مثلا يقدر يكون كاع ديك مثلا كاع ديك لي rapports اللي طلبوا كاع ديك required human intervention كاملين يطلعوا لي، طان طان طان طان طان بحال هكذا. تاني حاجة، اللي يكون عندي هو شنو كيتسمى؟ و شحال من message جاوب، وشحال من message a reçu. وكان ظن بحال هكذا، nouveau message ولا les messages ولا conversation جديدة ولا des messages كاملين دي قدامين. صافي، je pense هادو هما الحاجات اللي غيكونوا useful. نديروا و ديك ساعة نشوفو شنو قادرين نـ développer ـوا حتى لـ تـ.. داك.. دابا أنا الـ téléphone ما كنخليهش كاع عندي، كيبقى ديما l’assistante، ما كنشوفوش كاع. هكذا غيخليني أنا بحال اللي عندي واحد le suivi عليه، فهمتي كيفاش؟ هادي حاجة مزيانة. صافي، وحاجة أخرى شنو كيتسمى؟ حاجة أخرى ديال هاديك ديال la page عفاك إلا كان ممكن تشوف مع طارق عفاك ديك القضية أنه باش تـ accélérer ـوا باش يبقى يجاوب حتى فديك الـ HTA.", "created_at": "2026-05-17T18:00:00.456873", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/9038/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 31545, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU2MUNERTNGNEE2MzlBMUZFMAA=", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-05-18T13:56:30.884776", "media_url": null, "media_mime_type": null}, {"id": 31547, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU2MUNERTNGNEE2MzlBMUZFMAA=_2448", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟ إذا كنت محتاج تتواصل مع شخص من فريقنا، راه تم إشعارهم وغادي يتواصلو معاك قريبا. واش كاين شي حاجة أخرى نقدر نعاونك بها؟", "created_at": "2026-05-18T13:56:58.255544", "media_url": null, "media_mime_type": null}, {"id": 31554, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTlGRTk4NDU0RjA2MUREMTI2RgA=", "sender": "user", "message_type": "text", "content": "eafak brit ndwi m3a chi inssan notif", "created_at": "2026-05-18T13:58:50.031042", "media_url": null, "media_mime_type": null}, {"id": 31557, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTlGRTk4NDU0RjA2MUREMTI2RgA=_8038", "sender": "bot", "message_type": "text", "content": "تم إشعار فريقنا بطلبك، وغادي يتواصلو معاك في أقرب وقت ممكن. شكرا على صبرك، وإذا كان عندك أي استفسار آخر، أنا هنا للمساعدة! 😊", "created_at": "2026-05-18T13:59:04.489769", "media_url": null, "media_mime_type": null}, {"id": 31562, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTIyRTFBRTY5MzM0RDM3MEYwMAA=", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-05-18T14:00:58.362958", "media_url": null, "media_mime_type": null}, {"id": 31563, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTIyRTFBRTY5MzM0RDM3MEYwMAA=_9767", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 كيف يمكنني نعاونك اليوم؟ إذا كان عندك أي استفسار أو طلب، أنا هنا للمساعدة!", "created_at": "2026-05-18T14:01:08.714972", "media_url": null, "media_mime_type": null}, {"id": 31566, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU1MjY2NTQ1N0JCOEM1OTAwRgA=", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-05-18T14:01:23.585577", "media_url": null, "media_mime_type": null}, {"id": 31570, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU1MjY2NTQ1N0JCOEM1OTAwRgA=_6763", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟", "created_at": "2026-05-18T14:01:40.626636", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟
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[{"id": 31078, "message_id": " [{"id": 31078, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNzQ3NDM0RDQ5MTBDOUVCODk4AA==", "sender": "user", "message_type": "video", "content": "", "created_at": "2026-05-17T17:58:31.102853", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/9037/download", "media_mime_type": "video/mp4"}, {"id": 31079, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTQ4M0E4Qjg0M0RGRDEzOTdCOQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم سي سعدى بخير، كيف صبتينا بخير؟ donc شوف، مزيانة هاد الـ rapport علاش؟ باش كتخلي لي بحال le suivi أنا مع l’assistante، مثلا يقدر يكون كاع ديك مثلا كاع ديك لي rapports اللي طلبوا كاع ديك required human intervention كاملين يطلعوا لي، طان طان طان طان طان بحال هكذا. تاني حاجة، اللي يكون عندي هو شنو كيتسمى؟ و شحال من message جاوب، وشحال من message a reçu. وكان ظن بحال هكذا، nouveau message ولا les messages ولا conversation جديدة ولا des messages كاملين دي قدامين. صافي، je pense هادو هما الحاجات اللي غيكونوا useful. نديروا و ديك ساعة نشوفو شنو قادرين نـ développer ـوا حتى لـ تـ.. داك.. دابا أنا الـ téléphone ما كنخليهش كاع عندي، كيبقى ديما l’assistante، ما كنشوفوش كاع. هكذا غيخليني أنا بحال اللي عندي واحد le suivi عليه، فهمتي كيفاش؟ هادي حاجة مزيانة. صافي، وحاجة أخرى شنو كيتسمى؟ حاجة أخرى ديال هاديك ديال la page عفاك إلا كان ممكن تشوف مع طارق عفاك ديك القضية أنه باش تـ accélérer ـوا باش يبقى يجاوب حتى فديك الـ HTA.", "created_at": "2026-05-17T18:00:00.456873", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/9038/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 31545, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU2MUNERTNGNEE2MzlBMUZFMAA=", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-05-18T13:56:30.884776", "media_url": null, "media_mime_type": null}, {"id": 31547, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU2MUNERTNGNEE2MzlBMUZFMAA=_2448", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟ إذا كنت محتاج تتواصل مع شخص من فريقنا، راه تم إشعارهم وغادي يتواصلو معاك قريبا. واش كاين شي حاجة أخرى نقدر نعاونك بها؟", "created_at": "2026-05-18T13:56:58.255544", "media_url": null, "media_mime_type": null}, {"id": 31554, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTlGRTk4NDU0RjA2MUREMTI2RgA=", "sender": "user", "message_type": "text", "content": "eafak brit ndwi m3a chi inssan notif", "created_at": "2026-05-18T13:58:50.031042", "media_url": null, "media_mime_type": null}, {"id": 31557, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTlGRTk4NDU0RjA2MUREMTI2RgA=_8038", "sender": "bot", "message_type": "text", "content": "تم إشعار فريقنا بطلبك، وغادي يتواصلو معاك في أقرب وقت ممكن. شكرا على صبرك، وإذا كان عندك أي استفسار آخر، أنا هنا للمساعدة! 😊", "created_at": "2026-05-18T13:59:04.489769", "media_url": null, "media_mime_type": null}, {"id": 31562, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTIyRTFBRTY5MzM0RDM3MEYwMAA=", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-05-18T14:00:58.362958", "media_url": null, "media_mime_type": null}, {"id": 31563, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTIyRTFBRTY5MzM0RDM3MEYwMAA=_9767", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 كيف يمكنني نعاونك اليوم؟ إذا كان عندك أي استفسار أو طلب، أنا هنا للمساعدة!", "created_at": "2026-05-18T14:01:08.714972", "media_url": null, "media_mime_type": null}, {"id": 31566, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU1MjY2NTQ1N0JCOEM1OTAwRgA=", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-05-18T14:01:23.585577", "media_url": null, "media_mime_type": null}, {"id": 31570, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU1MjY2NTQ1N0JCOEM1OTAwRgA=_6763", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكنني نعاونك اليوم؟", "created_at": "2026-05-18T14:01:40.626636", "media_url": null, "media_mime_type": null}, {"id": 31574, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMDk2NEQwNzE1NzFBNTU0NDYxAA==", "sender": "user", "message_type": "text", "content": "1 190 860 754", "created_at": "2026-05-18T14:04:24.592947", "media_url": null, "media_mime_type": null}, {"id": 31577, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMDk2NEQwNzE1NzFBNTU0NDYxAA==_1636", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-18T14:04:35.799625", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا ش كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك؟...
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كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا ش كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك؟ إذا كان عندك أي استفسار أو طلب، أنا هنا للمساعدة! 😊...
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[{"id": 27812, "message_id": " [{"id": 27812, "message_id": "meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMEEyQjFCRjVGODdDMkQ1RjI3MgA=", "sender": "user", "message_type": "text", "content": "🚨 Quota error | Bot | OPENAI/gpt-4o\\nAt 2026-05-12T14:56:58.108802+00:00\\nConv: | User: 212667071819\\nError: {\"status\":400,\"error\":\"Bad Request\",\"response\":{\"message\":[\"Error: Connection Closed\"]}}\\nPreview:", "created_at": "2026-05-12T14:57:05.846080", "media_url": null, "media_mime_type": null}, {"id": 27814, "message_id": "bot_meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMEEyQjFCRjVGODdDMkQ1RjI3MgA=_6196", "sender": "bot", "message_type": "text", "content": "Il semble qu'il y ait eu une erreur technique avec la connexion. Je suis là pour vous aider avec vos questions ou besoins concernant nos services. N'hésitez pas à me dire comment je peux vous assister aujourd'hui ! 😊", "created_at": "2026-05-12T14:57:16.355437", "media_url": null, "media_mime_type": null}]...
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Il semble qu'il y ait eu une erreur technique Il semble qu'il y ait eu une erreur technique avec la connexion. Je suis là pour vous aider avec vos questions ou besoins concernant nos services. N'hésitez pas à me dire comment je peux vous assister aujourd'hui ! 😊...
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[{"id": 27812, "message_id": " [{"id": 27812, "message_id": "meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMEEyQjFCRjVGODdDMkQ1RjI3MgA=", "sender": "user", "message_type": "text", "content": "🚨 Quota error | Bot | OPENAI/gpt-4o\\nAt 2026-05-12T14:56:58.108802+00:00\\nConv: | User: 212667071819\\nError: {\"status\":400,\"error\":\"Bad Request\",\"response\":{\"message\":[\"Error: Connection Closed\"]}}\\nPreview:", "created_at": "2026-05-12T14:57:05.846080", "media_url": null, "media_mime_type": null}, {"id": 27814, "message_id": "bot_meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMEEyQjFCRjVGODdDMkQ1RjI3MgA=_6196", "sender": "bot", "message_type": "text", "content": "Il semble qu'il y ait eu une erreur technique avec la connexion. Je suis là pour vous aider avec vos questions ou besoins concernant nos services. N'hésitez pas à me dire comment je peux vous assister aujourd'hui ! 😊", "created_at": "2026-05-12T14:57:16.355437", "media_url": null, "media_mime_type": null}, {"id": 30914, "message_id": "meta_echo_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAERgUMkEyRTY0NUQwMEYzMkM4MDhGMEEA", "sender": "bot", "message_type": "text", "content": "[Owner sent a message]", "created_at": "2026-05-17T13:12:29.138172", "media_url": null, "media_mime_type": null}, {"id": 30915, "message_id": "meta_echo_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAERgUMkE4MTg4Mjg2MjI2REE0RUM3MkEA", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-17T13:12:46.981389", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/8983/download", "media_mime_type": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"}, {"id": 30916, "message_id": "meta_echo_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAERgUMkE4NjU2Mzk4RTQ5NzE1RDY2NTYA", "sender": "bot", "message_type": "text", "content": "[Owner sent a message]", "created_at": "2026-05-17T13:13:02.239395", "media_url": null, "media_mime_type": null}, {"id": 30917, "message_id": "meta_echo_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAERgUMkEyQzQ5MzNCMzQ4OUI3OThFMjkA", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"advertisement_content\",\n \"evidence\": \"text and promotional graphics related to a financial or business context\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"The image content is non-dental, consisting of advertisement and text\"\n },\n \"recommended_questions\": [\n \"What exactly concerns you most (color, alignment, pain, gums, other)?\",\n \"How long has this been present?\",\n \"Any pain, bleeding, swelling, fever, trauma, or sensitivity?\"\n ],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-05-17T13:14:06.639587", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/8984/download", "media_mime_type": "image/jpeg"}, {"id": 31546, "message_id": "meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMDFGNkVENURFQkI5RUQzQkMwOAA=", "sender": "user", "message_type": "text", "content": "🚨 Quota error | Bot | OPENAI/gpt-4o\\nAt 2026-05-18T13:56:50.231086+00:00\\nConv: | User: 33766648942\\nError: {\"status\":400,\"error\":\"Bad Request\",\"response\":{\"message\":[\"Error: Connection Closed\"]}}\\nPreview:", "created_at": "2026-05-18T13:56:54.871635", "media_url": null, "media_mime_type": null}, {"id": 31548, "message_id": "meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMEEyQjdEMTIyREI3NDU1NDlDMAA=", "sender": "user", "message_type": "text", "content": "🚨 Quota error | Bot | OPENAI/gpt-4o\\nAt 2026-05-18T13:57:08.139219+00:00\\nConv: | User: 212713513339\\nError: {\"status\":400,\"error\":\"Bad Request\",\"response\":{\"message\":[\"Error: Connection Closed\"]}}\\nPreview:", "created_at": "2026-05-18T13:57:14.001931", "media_url": null, "media_mime_type": null}, {"id": 31549, "message_id": "bot_meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMEEyQjdEMTIyREI3NDU1NDlDMAA=_5550", "sender": "bot", "message_type": "text", "content": "Il semble que vous rencontriez des problèmes techniques avec des erreurs de connexion.", "created_at": "2026-05-18T13:57:20.251102", "media_url": null, "media_mime_type": null}, {"id": 31550, "message_id": "bot_meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMEEyQjdEMTIyREI3NDU1NDlDMAA=_5598", "sender": "bot", "message_type": "text", "content": "Je suis ici pour vous aider avec toute question ou besoin concernant nos services.", "created_at": "2026-05-18T13:57:20.308495", "media_url": null, "media_mime_type": null}, {"id": 31551, "message_id": "bot_meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMEEyQjdEMTIyREI3NDU1NDlDMAA=_249", "sender": "bot", "message_type": "text", "content": "N'hésitez pas à me dire comment je peux vous assister aujourd'hui !", "created_at": "2026-05-18T13:57:20.361912", "media_url": null, "media_mime_type": null}]...
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Il semble que vous rencontriez des problèmes techn Il semble que vous rencontriez des problèmes techniques avec des erreurs de connexion. Je suis ici pour vous aider avec toute question ou besoin concernant nos services. N'hésitez pas à me dire comment je peux vous assister aujourd'hui ! 😊...
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[{"id": 30917, "message_id": " [{"id": 30917, "message_id": "meta_echo_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAERgUMkEyQzQ5MzNCMzQ4OUI3OThFMjkA", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"advertisement_content\",\n \"evidence\": \"text and promotional graphics related to a financial or business context\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"The image content is non-dental, consisting of advertisement and text\"\n },\n \"recommended_questions\": [\n \"What exactly concerns you most (color, alignment, pain, gums, other)?\",\n \"How long has this been present?\",\n \"Any pain, bleeding, swelling, fever, trauma, or sensitivity?\"\n ],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-05-17T13:14:06.639587", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/8984/download", "media_mime_type": "image/jpeg"}, {"id": 31546, "message_id": "meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMDFGNkVENURFQkI5RUQzQkMwOAA=", "sender": "user", "message_type": "text", "content": "🚨 Quota error | Bot | OPENAI/gpt-4o\\nAt 2026-05-18T13:56:50.231086+00:00\\nConv: | User: 33766648942\\nError: {\"status\":400,\"error\":\"Bad Request\",\"response\":{\"message\":[\"Error: Connection Closed\"]}}\\nPreview:", "created_at": "2026-05-18T13:56:54.871635", "media_url": null, "media_mime_type": null}, {"id": 31548, "message_id": "meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMEEyQjdEMTIyREI3NDU1NDlDMAA=", "sender": "user", "message_type": "text", "content": "🚨 Quota error | Bot | OPENAI/gpt-4o\\nAt 2026-05-18T13:57:08.139219+00:00\\nConv: | User: 212713513339\\nError: {\"status\":400,\"error\":\"Bad Request\",\"response\":{\"message\":[\"Error: Connection Closed\"]}}\\nPreview:", "created_at": "2026-05-18T13:57:14.001931", "media_url": null, "media_mime_type": null}, {"id": 31549, "message_id": "bot_meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMEEyQjdEMTIyREI3NDU1NDlDMAA=_5550", "sender": "bot", "message_type": "text", "content": "Il semble que vous rencontriez des problèmes techniques avec des erreurs de connexion.", "created_at": "2026-05-18T13:57:20.251102", "media_url": null, "media_mime_type": null}, {"id": 31550, "message_id": "bot_meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMEEyQjdEMTIyREI3NDU1NDlDMAA=_5598", "sender": "bot", "message_type": "text", "content": "Je suis ici pour vous aider avec toute question ou besoin concernant nos services.", "created_at": "2026-05-18T13:57:20.308495", "media_url": null, "media_mime_type": null}, {"id": 31551, "message_id": "bot_meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMEEyQjdEMTIyREI3NDU1NDlDMAA=_249", "sender": "bot", "message_type": "text", "content": "N'hésitez pas à me dire comment je peux vous assister aujourd'hui !", "created_at": "2026-05-18T13:57:20.361912", "media_url": null, "media_mime_type": null}, {"id": 31555, "message_id": "meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMEJBNTIwQjZDQTY3MkY2OTg4NAA=", "sender": "user", "message_type": "text", "content": "🚨 Quota error | Bot | OPENAI/gpt-4o\\nAt 2026-05-18T13:58:54.478171+00:00\\nConv: | User: 33766648942\\nError: {\"status\":400,\"error\":\"Bad Request\",\"response\":{\"message\":[\"Error: Connection Closed\"]}}\\nPreview:", "created_at": "2026-05-18T13:58:58.821691", "media_url": null, "media_mime_type": null}, {"id": 31556, "message_id": "meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMEE2NzZFNEFFNTdBNjJCQjIwMQA=", "sender": "user", "message_type": "text", "content": "🚨 Quota error | Bot | OPENAI/gpt-4o\\nAt 2026-05-18T13:58:57.369156+00:00\\nConv: | User: 212636680983\\nError: {\"status\":500,\"error\":\"Internal Server Error\",\"response\":{\"message\":\"Connection Closed\"}}\\nPreview:", "created_at": "2026-05-18T13:59:03.723885", "media_url": null, "media_mime_type": null}, {"id": 31558, "message_id": "meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMDI1Qjk0N0U2M0E3RThBRjAxNQA=", "sender": "user", "message_type": "text", "content": "🚨 Quota error | Bot | OPENAI/gpt-4o\\nAt 2026-05-18T13:59:12.814499+00:00\\nConv: | User: 212713513339\\nError: {\"status\":400,\"error\":\"Bad Request\",\"response\":{\"message\":[\"Error: Connection Closed\"]}}\\nPreview:", "created_at": "2026-05-18T13:59:18.842287", "media_url": null, "media_mime_type": null}, {"id": 31559, "message_id": "bot_meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMDI1Qjk0N0U2M0E3RThBRjAxNQA=_2710", "sender": "bot", "message_type": "text", "content": "Il semble qu'il y ait eu plusieurs erreurs techniques récentes.", "created_at": "2026-05-18T13:59:24.560575", "media_url": null, "media_mime_type": null}, {"id": 31560, "message_id": "bot_meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMDI1Qjk0N0U2M0E3RThBRjAxNQA=_5598", "sender": "bot", "message_type": "text", "content": "Je suis ici pour vous aider avec toute question ou besoin concernant nos services.", "created_at": "2026-05-18T13:59:24.615599", "media_url": null, "media_mime_type": null}, {"id": 31561, "message_id": "bot_meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMDI1Qjk0N0U2M0E3RThBRjAxNQA=_249", "sender": "bot", "message_type": "text", "content": "N'hésitez pas à me dire comment je peux vous assister aujourd'hui !", "created_at": "2026-05-18T13:59:24.674913", "media_url": null, "media_mime_type": null}]...
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Il semble qu'il y ait eu plusieurs erreurs tec Il semble qu'il y ait eu plusieurs erreurs techniques récentes. Je suis ici pour vous aider avec toute question ou besoin concernant nos services. N'hésitez pas à me dire comment je peux vous assister aujourd'hui ! 😊...
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[{"id": 31551, "message_id": " [{"id": 31551, "message_id": "bot_meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMEEyQjdEMTIyREI3NDU1NDlDMAA=_249", "sender": "bot", "message_type": "text", "content": "N'hésitez pas à me dire comment je peux vous assister aujourd'hui !", "created_at": "2026-05-18T13:57:20.361912", "media_url": null, "media_mime_type": null}, {"id": 31555, "message_id": "meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMEJBNTIwQjZDQTY3MkY2OTg4NAA=", "sender": "user", "message_type": "text", "content": "🚨 Quota error | Bot | OPENAI/gpt-4o\\nAt 2026-05-18T13:58:54.478171+00:00\\nConv: | User: 33766648942\\nError: {\"status\":400,\"error\":\"Bad Request\",\"response\":{\"message\":[\"Error: Connection Closed\"]}}\\nPreview:", "created_at": "2026-05-18T13:58:58.821691", "media_url": null, "media_mime_type": null}, {"id": 31556, "message_id": "meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMEE2NzZFNEFFNTdBNjJCQjIwMQA=", "sender": "user", "message_type": "text", "content": "🚨 Quota error | Bot | OPENAI/gpt-4o\\nAt 2026-05-18T13:58:57.369156+00:00\\nConv: | User: 212636680983\\nError: {\"status\":500,\"error\":\"Internal Server Error\",\"response\":{\"message\":\"Connection Closed\"}}\\nPreview:", "created_at": "2026-05-18T13:59:03.723885", "media_url": null, "media_mime_type": null}, {"id": 31558, "message_id": "meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMDI1Qjk0N0U2M0E3RThBRjAxNQA=", "sender": "user", "message_type": "text", "content": "🚨 Quota error | Bot | OPENAI/gpt-4o\\nAt 2026-05-18T13:59:12.814499+00:00\\nConv: | User: 212713513339\\nError: {\"status\":400,\"error\":\"Bad Request\",\"response\":{\"message\":[\"Error: Connection Closed\"]}}\\nPreview:", "created_at": "2026-05-18T13:59:18.842287", "media_url": null, "media_mime_type": null}, {"id": 31559, "message_id": "bot_meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMDI1Qjk0N0U2M0E3RThBRjAxNQA=_2710", "sender": "bot", "message_type": "text", "content": "Il semble qu'il y ait eu plusieurs erreurs techniques récentes.", "created_at": "2026-05-18T13:59:24.560575", "media_url": null, "media_mime_type": null}, {"id": 31560, "message_id": "bot_meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMDI1Qjk0N0U2M0E3RThBRjAxNQA=_5598", "sender": "bot", "message_type": "text", "content": "Je suis ici pour vous aider avec toute question ou besoin concernant nos services.", "created_at": "2026-05-18T13:59:24.615599", "media_url": null, "media_mime_type": null}, {"id": 31561, "message_id": "bot_meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMDI1Qjk0N0U2M0E3RThBRjAxNQA=_249", "sender": "bot", "message_type": "text", "content": "N'hésitez pas à me dire comment je peux vous assister aujourd'hui !", "created_at": "2026-05-18T13:59:24.674913", "media_url": null, "media_mime_type": null}, {"id": 31564, "message_id": "meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMDE4OTkyN0U3MjU2MUY4Q0M5NQA=", "sender": "user", "message_type": "text", "content": "🚨 Quota error | Bot | OPENAI/gpt-4o\\nAt 2026-05-18T14:01:02.785052+00:00\\nConv: | User: 33766648942\\nError: {\"status\":400,\"error\":\"Bad Request\",\"response\":{\"message\":[\"Error: Connection Closed\"]}}\\nPreview:", "created_at": "2026-05-18T14:01:08.810947", "media_url": null, "media_mime_type": null}, {"id": 31565, "message_id": "meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMEEwRDQwRTc5N0E1RkZBMTlGRgA=", "sender": "user", "message_type": "text", "content": "🚨 Quota error | Bot | OPENAI/gpt-4o\\nAt 2026-05-18T14:01:13.260803+00:00\\nConv: | User: 212713513339\\nError: {\"status\":400,\"error\":\"Bad Request\",\"response\":{\"message\":[\"Error: Connection Closed\"]}}\\nPreview:", "created_at": "2026-05-18T14:01:18.783258", "media_url": null, "media_mime_type": null}, {"id": 31567, "message_id": "bot_meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMEEwRDQwRTc5N0E1RkZBMTlGRgA=_4259", "sender": "bot", "message_type": "text", "content": "Il semble que vous rencontriez des erreurs de connexion fréquentes.", "created_at": "2026-05-18T14:01:26.834715", "media_url": null, "media_mime_type": null}, {"id": 31568, "message_id": "bot_meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMEEwRDQwRTc5N0E1RkZBMTlGRgA=_7619", "sender": "bot", "message_type": "text", "content": "Je suis là pour vous aider avec vos questions ou besoins concernant nos services.", "created_at": "2026-05-18T14:01:26.879712", "media_url": null, "media_mime_type": null}, {"id": 31569, "message_id": "bot_meta_950052238199168_wamid.HBgMMjEyNzEzNTEzMzM5FQIAEhgWM0VCMEEwRDQwRTc5N0E1RkZBMTlGRgA=_249", "sender": "bot", "message_type": "text", "content": "N'hésitez pas à me dire comment je peux vous assister aujourd'hui !", "created_at": "2026-05-18T14:01:26.934548", "media_url": null, "media_mime_type": null}]...
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Il semble que vous rencontriez des erreurs de conn Il semble que vous rencontriez des erreurs de connexion fréquentes. Je suis là pour vous aider avec vos questions ou besoins concernant nos services. N'hésitez pas à me dire comment je peux vous assister aujourd'hui ! 😊...
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[{"id": 2751, "message_id": "3 [{"id": 2751, "message_id": "3EB0DE7F7ADE1F4D826501", "sender": "bot", "message_type": "image", "content": "Bonjour EL BAKKIOUI LATIFA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le lundi 09 mars 2026 à 12:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأثنين 9 مارس 2026 على الساعة 12:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-08T18:03:32.640263", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/146/download", "media_mime_type": "image/jpeg"}, {"id": 2757, "message_id": "AC6747F1ACB97E3E5227BFF71058FD52", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-03-08T19:06:26.053178", "media_url": null, "media_mime_type": null}, {"id": 2758, "message_id": "bot_AC6747F1ACB97E3E5227BFF71058FD52_4336", "sender": "bot", "message_type": "text", "content": "De rien ! Si vous avez d'autres questions ou si vous avez besoin d'aide, n'hésitez pas à me le faire savoir. 😊", "created_at": "2026-03-08T19:06:36.807144", "media_url": null, "media_mime_type": null}, {"id": 2759, "message_id": "AC39E899D24756A5CA7AB60D6A0C0EF9", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-03-08T19:07:11.377576", "media_url": null, "media_mime_type": null}, {"id": 2760, "message_id": "bot_AC39E899D24756A5CA7AB60D6A0C0EF9_4785", "sender": "bot", "message_type": "text", "content": "Avec plaisir ! Si vous avez besoin de quoi que ce soit d'autre, je suis là pour vous aider. 😊", "created_at": "2026-03-08T19:07:21.192679", "media_url": null, "media_mime_type": null}, {"id": 5463, "message_id": "3EB0BDB21C595AC0669DE8", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: A person is using a smartphone to check appointments, with a calendar application visible on the phone's screen. There is also a large desk calendar in the background.\n\nVisible text: \nCALENDAR\nAppointment Booking\n\nNotable objects/entities:\n- Smartphone\n- Calendar app on phone\n- Desk calendar\n- Person using the phone\n\nUser message context: Bonjour EL BAKKIOUI LATIFA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 17 mars 2026 à 10:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 17 مارس 2026 على الساعة 10:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-16T18:03:33.793669", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/995/download", "media_mime_type": "image/jpeg"}, {"id": 5590, "message_id": "AC393C093A06646F8D4406D7ECD0F6B6", "sender": "user", "message_type": "text", "content": "Salut", "created_at": "2026-03-17T08:39:18.461684", "media_url": null, "media_mime_type": null}, {"id": 5591, "message_id": "bot_AC393C093A06646F8D4406D7ECD0F6B6_1691", "sender": "bot", "message_type": "text", "content": "Salut ! Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-17T08:39:32.679795", "media_url": null, "media_mime_type": null}]...
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Salut ! Comment puis-je vous aider aujourd'hui Salut ! Comment puis-je vous aider aujourd'hui ? 😊...
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[{"id": 2751, "message_id": "3 [{"id": 2751, "message_id": "3EB0DE7F7ADE1F4D826501", "sender": "bot", "message_type": "image", "content": "Bonjour EL BAKKIOUI LATIFA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le lundi 09 mars 2026 à 12:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأثنين 9 مارس 2026 على الساعة 12:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-08T18:03:32.640263", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/146/download", "media_mime_type": "image/jpeg"}, {"id": 2757, "message_id": "AC6747F1ACB97E3E5227BFF71058FD52", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-03-08T19:06:26.053178", "media_url": null, "media_mime_type": null}, {"id": 2758, "message_id": "bot_AC6747F1ACB97E3E5227BFF71058FD52_4336", "sender": "bot", "message_type": "text", "content": "De rien ! Si vous avez d'autres questions ou si vous avez besoin d'aide, n'hésitez pas à me le faire savoir. 😊", "created_at": "2026-03-08T19:06:36.807144", "media_url": null, "media_mime_type": null}, {"id": 2759, "message_id": "AC39E899D24756A5CA7AB60D6A0C0EF9", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-03-08T19:07:11.377576", "media_url": null, "media_mime_type": null}, {"id": 2760, "message_id": "bot_AC39E899D24756A5CA7AB60D6A0C0EF9_4785", "sender": "bot", "message_type": "text", "content": "Avec plaisir ! Si vous avez besoin de quoi que ce soit d'autre, je suis là pour vous aider. 😊", "created_at": "2026-03-08T19:07:21.192679", "media_url": null, "media_mime_type": null}, {"id": 5463, "message_id": "3EB0BDB21C595AC0669DE8", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: A person is using a smartphone to check appointments, with a calendar application visible on the phone's screen. There is also a large desk calendar in the background.\n\nVisible text: \nCALENDAR\nAppointment Booking\n\nNotable objects/entities:\n- Smartphone\n- Calendar app on phone\n- Desk calendar\n- Person using the phone\n\nUser message context: Bonjour EL BAKKIOUI LATIFA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 17 mars 2026 à 10:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 17 مارس 2026 على الساعة 10:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-16T18:03:33.793669", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/995/download", "media_mime_type": "image/jpeg"}, {"id": 5590, "message_id": "AC393C093A06646F8D4406D7ECD0F6B6", "sender": "user", "message_type": "text", "content": "Salut", "created_at": "2026-03-17T08:39:18.461684", "media_url": null, "media_mime_type": null}, {"id": 5591, "message_id": "bot_AC393C093A06646F8D4406D7ECD0F6B6_1691", "sender": "bot", "message_type": "text", "content": "Salut ! Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-17T08:39:32.679795", "media_url": null, "media_mime_type": null}, {"id": 5592, "message_id": "AC6A79DD4BDE6DCC40957F9F93C32CD6", "sender": "user", "message_type": "text", "content": "Hbiba ana mrida b l agrippe bla manji .yak", "created_at": "2026-03-17T08:40:45.817234", "media_url": null, "media_mime_type": null}, {"id": 5593, "message_id": "bot_AC6A79DD4BDE6DCC40957F9F93C32CD6_2306", "sender": "bot", "message_type": "text", "content": "سلامتك الله يشافيك. إذا كنتِ مريضة وماقدرتيش تجي للموعد، يمكن لك تتاصلي بينا باش ننسقو موعد آخر يناسبك. واش نبلغ الفريق باش يتاصلو بيك؟", "created_at": "2026-03-17T08:40:57.247630", "media_url": null, "media_mime_type": null}]...
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سلامتك الله يشافيك. إذا كنتِ مريضة وماقدرتيش تجي ل سلامتك الله يشافيك. إذا كنتِ مريضة وماقدرتيش تجي للموعد، يمكن لك تتاصلي بينا باش ننسقو موعد آخر يناسبك. واش نبلغ الفريق باش يتاصلو بيك؟...
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[{"id": 2751, "message_id": "3 [{"id": 2751, "message_id": "3EB0DE7F7ADE1F4D826501", "sender": "bot", "message_type": "image", "content": "Bonjour EL BAKKIOUI LATIFA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le lundi 09 mars 2026 à 12:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأثنين 9 مارس 2026 على الساعة 12:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-08T18:03:32.640263", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/146/download", "media_mime_type": "image/jpeg"}, {"id": 2757, "message_id": "AC6747F1ACB97E3E5227BFF71058FD52", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-03-08T19:06:26.053178", "media_url": null, "media_mime_type": null}, {"id": 2758, "message_id": "bot_AC6747F1ACB97E3E5227BFF71058FD52_4336", "sender": "bot", "message_type": "text", "content": "De rien ! Si vous avez d'autres questions ou si vous avez besoin d'aide, n'hésitez pas à me le faire savoir. 😊", "created_at": "2026-03-08T19:06:36.807144", "media_url": null, "media_mime_type": null}, {"id": 2759, "message_id": "AC39E899D24756A5CA7AB60D6A0C0EF9", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-03-08T19:07:11.377576", "media_url": null, "media_mime_type": null}, {"id": 2760, "message_id": "bot_AC39E899D24756A5CA7AB60D6A0C0EF9_4785", "sender": "bot", "message_type": "text", "content": "Avec plaisir ! Si vous avez besoin de quoi que ce soit d'autre, je suis là pour vous aider. 😊", "created_at": "2026-03-08T19:07:21.192679", "media_url": null, "media_mime_type": null}, {"id": 5463, "message_id": "3EB0BDB21C595AC0669DE8", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: A person is using a smartphone to check appointments, with a calendar application visible on the phone's screen. There is also a large desk calendar in the background.\n\nVisible text: \nCALENDAR\nAppointment Booking\n\nNotable objects/entities:\n- Smartphone\n- Calendar app on phone\n- Desk calendar\n- Person using the phone\n\nUser message context: Bonjour EL BAKKIOUI LATIFA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 17 mars 2026 à 10:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 17 مارس 2026 على الساعة 10:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-16T18:03:33.793669", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/995/download", "media_mime_type": "image/jpeg"}, {"id": 5590, "message_id": "AC393C093A06646F8D4406D7ECD0F6B6", "sender": "user", "message_type": "text", "content": "Salut", "created_at": "2026-03-17T08:39:18.461684", "media_url": null, "media_mime_type": null}, {"id": 5591, "message_id": "bot_AC393C093A06646F8D4406D7ECD0F6B6_1691", "sender": "bot", "message_type": "text", "content": "Salut ! Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-17T08:39:32.679795", "media_url": null, "media_mime_type": null}, {"id": 5592, "message_id": "AC6A79DD4BDE6DCC40957F9F93C32CD6", "sender": "user", "message_type": "text", "content": "Hbiba ana mrida b l agrippe bla manji .yak", "created_at": "2026-03-17T08:40:45.817234", "media_url": null, "media_mime_type": null}, {"id": 5593, "message_id": "bot_AC6A79DD4BDE6DCC40957F9F93C32CD6_2306", "sender": "bot", "message_type": "text", "content": "سلامتك الله يشافيك. إذا كنتِ مريضة وماقدرتيش تجي للموعد، يمكن لك تتاصلي بينا باش ننسقو موعد آخر يناسبك. واش نبلغ الفريق باش يتاصلو بيك؟", "created_at": "2026-03-17T08:40:57.247630", "media_url": null, "media_mime_type": null}, {"id": 5594, "message_id": "AC2863C272EB5D6078716448D13B0ACC", "sender": "user", "message_type": "text", "content": "لا شكرا انا جاية", "created_at": "2026-03-17T08:52:25.011067", "media_url": null, "media_mime_type": null}, {"id": 5595, "message_id": "bot_AC2863C272EB5D6078716448D13B0ACC_6162", "sender": "bot", "message_type": "text", "content": "مرحبا بك! نتمنى لك الشفاء العاجل. إذا احتجتي لأي مساعدة أخرى، راني هنا. 😊", "created_at": "2026-03-17T08:52:36.319686", "media_url": null, "media_mime_type": null}]...
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مرحبا بك! نتمنى لك الشفاء العاجل. إذا احتجتي لأي م مرحبا بك! نتمنى لك الشفاء العاجل. إذا احتجتي لأي مساعدة أخرى، راني هنا. 😊...
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[{"id": 2758, "message_id": "b [{"id": 2758, "message_id": "bot_AC6747F1ACB97E3E5227BFF71058FD52_4336", "sender": "bot", "message_type": "text", "content": "De rien ! Si vous avez d'autres questions ou si vous avez besoin d'aide, n'hésitez pas à me le faire savoir. 😊", "created_at": "2026-03-08T19:06:36.807144", "media_url": null, "media_mime_type": null}, {"id": 2759, "message_id": "AC39E899D24756A5CA7AB60D6A0C0EF9", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-03-08T19:07:11.377576", "media_url": null, "media_mime_type": null}, {"id": 2760, "message_id": "bot_AC39E899D24756A5CA7AB60D6A0C0EF9_4785", "sender": "bot", "message_type": "text", "content": "Avec plaisir ! Si vous avez besoin de quoi que ce soit d'autre, je suis là pour vous aider. 😊", "created_at": "2026-03-08T19:07:21.192679", "media_url": null, "media_mime_type": null}, {"id": 5463, "message_id": "3EB0BDB21C595AC0669DE8", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: A person is using a smartphone to check appointments, with a calendar application visible on the phone's screen. There is also a large desk calendar in the background.\n\nVisible text: \nCALENDAR\nAppointment Booking\n\nNotable objects/entities:\n- Smartphone\n- Calendar app on phone\n- Desk calendar\n- Person using the phone\n\nUser message context: Bonjour EL BAKKIOUI LATIFA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 17 mars 2026 à 10:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 17 مارس 2026 على الساعة 10:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-16T18:03:33.793669", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/995/download", "media_mime_type": "image/jpeg"}, {"id": 5590, "message_id": "AC393C093A06646F8D4406D7ECD0F6B6", "sender": "user", "message_type": "text", "content": "Salut", "created_at": "2026-03-17T08:39:18.461684", "media_url": null, "media_mime_type": null}, {"id": 5591, "message_id": "bot_AC393C093A06646F8D4406D7ECD0F6B6_1691", "sender": "bot", "message_type": "text", "content": "Salut ! Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-17T08:39:32.679795", "media_url": null, "media_mime_type": null}, {"id": 5592, "message_id": "AC6A79DD4BDE6DCC40957F9F93C32CD6", "sender": "user", "message_type": "text", "content": "Hbiba ana mrida b l agrippe bla manji .yak", "created_at": "2026-03-17T08:40:45.817234", "media_url": null, "media_mime_type": null}, {"id": 5593, "message_id": "bot_AC6A79DD4BDE6DCC40957F9F93C32CD6_2306", "sender": "bot", "message_type": "text", "content": "سلامتك الله يشافيك. إذا كنتِ مريضة وماقدرتيش تجي للموعد، يمكن لك تتاصلي بينا باش ننسقو موعد آخر يناسبك. واش نبلغ الفريق باش يتاصلو بيك؟", "created_at": "2026-03-17T08:40:57.247630", "media_url": null, "media_mime_type": null}, {"id": 5594, "message_id": "AC2863C272EB5D6078716448D13B0ACC", "sender": "user", "message_type": "text", "content": "لا شكرا انا جاية", "created_at": "2026-03-17T08:52:25.011067", "media_url": null, "media_mime_type": null}, {"id": 5595, "message_id": "bot_AC2863C272EB5D6078716448D13B0ACC_6162", "sender": "bot", "message_type": "text", "content": "مرحبا بك! نتمنى لك الشفاء العاجل. إذا احتجتي لأي مساعدة أخرى، راني هنا. 😊", "created_at": "2026-03-17T08:52:36.319686", "media_url": null, "media_mime_type": null}, {"id": 5597, "message_id": "AC398137210B4B4B90C26F08986D781E", "sender": "user", "message_type": "text", "content": "شكرا جزيلا الله يحفظكم", "created_at": "2026-03-17T08:53:18.965217", "media_url": null, "media_mime_type": null}, {"id": 5598, "message_id": "bot_AC398137210B4B4B90C26F08986D781E_3204", "sender": "bot", "message_type": "text", "content": "بارك الله فيك! الله يحفظك ويشافيك. إذا احتجتي أي حاجة، راني هنا. 😊", "created_at": "2026-03-17T08:53:29.505710", "media_url": null, "media_mime_type": null}]...
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بارك الله فيك! الله يحفظك ويشافيك. إذا احتجتي أي ح بارك الله فيك! الله يحفظك ويشافيك. إذا احتجتي أي حاجة، راني هنا. 😊...
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[{"id": 5592, "message_id": "A [{"id": 5592, "message_id": "AC6A79DD4BDE6DCC40957F9F93C32CD6", "sender": "user", "message_type": "text", "content": "Hbiba ana mrida b l agrippe bla manji .yak", "created_at": "2026-03-17T08:40:45.817234", "media_url": null, "media_mime_type": null}, {"id": 5593, "message_id": "bot_AC6A79DD4BDE6DCC40957F9F93C32CD6_2306", "sender": "bot", "message_type": "text", "content": "سلامتك الله يشافيك. إذا كنتِ مريضة وماقدرتيش تجي للموعد، يمكن لك تتاصلي بينا باش ننسقو موعد آخر يناسبك. واش نبلغ الفريق باش يتاصلو بيك؟", "created_at": "2026-03-17T08:40:57.247630", "media_url": null, "media_mime_type": null}, {"id": 5594, "message_id": "AC2863C272EB5D6078716448D13B0ACC", "sender": "user", "message_type": "text", "content": "لا شكرا انا جاية", "created_at": "2026-03-17T08:52:25.011067", "media_url": null, "media_mime_type": null}, {"id": 5595, "message_id": "bot_AC2863C272EB5D6078716448D13B0ACC_6162", "sender": "bot", "message_type": "text", "content": "مرحبا بك! نتمنى لك الشفاء العاجل. إذا احتجتي لأي مساعدة أخرى، راني هنا. 😊", "created_at": "2026-03-17T08:52:36.319686", "media_url": null, "media_mime_type": null}, {"id": 5597, "message_id": "AC398137210B4B4B90C26F08986D781E", "sender": "user", "message_type": "text", "content": "شكرا جزيلا الله يحفظكم", "created_at": "2026-03-17T08:53:18.965217", "media_url": null, "media_mime_type": null}, {"id": 5598, "message_id": "bot_AC398137210B4B4B90C26F08986D781E_3204", "sender": "bot", "message_type": "text", "content": "بارك الله فيك! الله يحفظك ويشافيك. إذا احتجتي أي حاجة، راني هنا. 😊", "created_at": "2026-03-17T08:53:29.505710", "media_url": null, "media_mime_type": null}, {"id": 6806, "message_id": "AC8D7337106DD8D42C7800209047F703", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-03-24T05:46:15.793859", "media_url": null, "media_mime_type": null}, {"id": 6807, "message_id": "ACDA1A70D19722AC4215FB4FBE9371C3", "sender": "user", "message_type": "text", "content": "عندي موعداليوم", "created_at": "2026-03-24T06:44:48.565700", "media_url": null, "media_mime_type": null}, {"id": 6808, "message_id": "ACFBAEE9D578EAA6E82BD60D5F2CF9AB", "sender": "user", "message_type": "text", "content": "شكرا", "created_at": "2026-03-24T06:44:59.661214", "media_url": null, "media_mime_type": null}, {"id": 6831, "message_id": "AC65E7198A08FE5B47D830316164895C", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using both Arabic and Latin scripts) to capture the mix of Darija and French loanwords:\n\n### Arabic Script\n\"السلام، كيدايرة لاباس عليك؟ بخير؟ الصحة مزيان؟ بالنسبة للرونديفو (rendez-vous) راه حتى للسيمانة الجاية. حتى للسيمانة الجاية مدام لطيفة. حنا راه ماخدامينش، غاندخلو حتى لنهار 30 إن شاء الله في الشهر. يعني راه عاطيك رونديفو (rendez-vous) على حساب الاثنين الماجي، الثلاث الماجي ولا ماعرفت الاثنين، ماعقلتش بالضبط. المهم راه غابيل (rappel) دالميساج غادي يوصلك. أما حنا راه ماخدامينش هاد السيمانة هادي حتى للسيمانة الجاية إن شاء الله.\"\n\n### Latin Script (Phonetic)\n\"Salam, ki dayra labas 3lik? Bikhir? S7a mzian? Bnessba l'rendez-vous rah 7ta l'simana ljaya. 7ta l'simana ljaya Madame Latifa. 7na rah ma khdaminnch, ghandkhlo 7ta l'nhar 30 inchallah f'shahr. Ya3ni rah 3atik rendez-vous 3la 7sab tnin lmaji, tlat lmaji wlla ma3reft tnin, ma 3qaltch b'debt. Lmouhim rah rappel d'message ghay wsslek. Ama 7na rah ma khdaminnch had simana hadi, 7ta l'simana ljaya inchallah.\"\n\n### English Translation (for context)\n\"Hello, how are you? Are you doing well? Is your health good? Regarding the appointment, it's not until next week. Until next week, Madame Latifa. We are not working; we will be back on the 30th of the month, God willing. So, I’ve given you an appointment for next Monday, or maybe next Tuesday—I don't remember exactly. Anyway, a message reminder will reach you. As for us, we aren't working this week, only next week, God willing.\"", "created_at": "2026-03-24T21:30:56.723759", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/1370/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8775, "message_id": "AC48CA044ED7CB13254AFA86DE9101D0", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-03-30T11:20:55.170037", "media_url": null, "media_mime_type": null}, {"id": 8776, "message_id": "bot_AC48CA044ED7CB13254AFA86DE9101D0_8789", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je voulais vous informer que le cabinet est fermé cette semaine et rouvrira le 30 mars. Votre rendez-vous est prévu pour la semaine prochaine. Si vous avez des questions ou besoin d'aide, n'hésitez pas à me le faire savoir !", "created_at": "2026-03-30T11:21:19.001746", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Je voulais vous informer que le cabinet Bonjour 😊 Je voulais vous informer que le cabinet est fermé cette semaine et rouvrira le 30 mars. Votre rendez-vous est prévu pour la semaine prochaine. Si vous avez des questions ou besoin d'aide, n'hésitez pas à me le faire savoir !...
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[{"id": 5595, "message_id": "b [{"id": 5595, "message_id": "bot_AC2863C272EB5D6078716448D13B0ACC_6162", "sender": "bot", "message_type": "text", "content": "مرحبا بك! نتمنى لك الشفاء العاجل. إذا احتجتي لأي مساعدة أخرى، راني هنا. 😊", "created_at": "2026-03-17T08:52:36.319686", "media_url": null, "media_mime_type": null}, {"id": 5597, "message_id": "AC398137210B4B4B90C26F08986D781E", "sender": "user", "message_type": "text", "content": "شكرا جزيلا الله يحفظكم", "created_at": "2026-03-17T08:53:18.965217", "media_url": null, "media_mime_type": null}, {"id": 5598, "message_id": "bot_AC398137210B4B4B90C26F08986D781E_3204", "sender": "bot", "message_type": "text", "content": "بارك الله فيك! الله يحفظك ويشافيك. إذا احتجتي أي حاجة، راني هنا. 😊", "created_at": "2026-03-17T08:53:29.505710", "media_url": null, "media_mime_type": null}, {"id": 6806, "message_id": "AC8D7337106DD8D42C7800209047F703", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-03-24T05:46:15.793859", "media_url": null, "media_mime_type": null}, {"id": 6807, "message_id": "ACDA1A70D19722AC4215FB4FBE9371C3", "sender": "user", "message_type": "text", "content": "عندي موعداليوم", "created_at": "2026-03-24T06:44:48.565700", "media_url": null, "media_mime_type": null}, {"id": 6808, "message_id": "ACFBAEE9D578EAA6E82BD60D5F2CF9AB", "sender": "user", "message_type": "text", "content": "شكرا", "created_at": "2026-03-24T06:44:59.661214", "media_url": null, "media_mime_type": null}, {"id": 6831, "message_id": "AC65E7198A08FE5B47D830316164895C", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using both Arabic and Latin scripts) to capture the mix of Darija and French loanwords:\n\n### Arabic Script\n\"السلام، كيدايرة لاباس عليك؟ بخير؟ الصحة مزيان؟ بالنسبة للرونديفو (rendez-vous) راه حتى للسيمانة الجاية. حتى للسيمانة الجاية مدام لطيفة. حنا راه ماخدامينش، غاندخلو حتى لنهار 30 إن شاء الله في الشهر. يعني راه عاطيك رونديفو (rendez-vous) على حساب الاثنين الماجي، الثلاث الماجي ولا ماعرفت الاثنين، ماعقلتش بالضبط. المهم راه غابيل (rappel) دالميساج غادي يوصلك. أما حنا راه ماخدامينش هاد السيمانة هادي حتى للسيمانة الجاية إن شاء الله.\"\n\n### Latin Script (Phonetic)\n\"Salam, ki dayra labas 3lik? Bikhir? S7a mzian? Bnessba l'rendez-vous rah 7ta l'simana ljaya. 7ta l'simana ljaya Madame Latifa. 7na rah ma khdaminnch, ghandkhlo 7ta l'nhar 30 inchallah f'shahr. Ya3ni rah 3atik rendez-vous 3la 7sab tnin lmaji, tlat lmaji wlla ma3reft tnin, ma 3qaltch b'debt. Lmouhim rah rappel d'message ghay wsslek. Ama 7na rah ma khdaminnch had simana hadi, 7ta l'simana ljaya inchallah.\"\n\n### English Translation (for context)\n\"Hello, how are you? Are you doing well? Is your health good? Regarding the appointment, it's not until next week. Until next week, Madame Latifa. We are not working; we will be back on the 30th of the month, God willing. So, I’ve given you an appointment for next Monday, or maybe next Tuesday—I don't remember exactly. Anyway, a message reminder will reach you. As for us, we aren't working this week, only next week, God willing.\"", "created_at": "2026-03-24T21:30:56.723759", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/1370/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8775, "message_id": "AC48CA044ED7CB13254AFA86DE9101D0", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-03-30T11:20:55.170037", "media_url": null, "media_mime_type": null}, {"id": 8776, "message_id": "bot_AC48CA044ED7CB13254AFA86DE9101D0_8789", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je voulais vous informer que le cabinet est fermé cette semaine et rouvrira le 30 mars. Votre rendez-vous est prévu pour la semaine prochaine. Si vous avez des questions ou besoin d'aide, n'hésitez pas à me le faire savoir !", "created_at": "2026-03-30T11:21:19.001746", "media_url": null, "media_mime_type": null}, {"id": 8831, "message_id": "ACFBFFBB32CE249E09CEFBA6CCD29926", "sender": "bot", "message_type": "text", "content": "<reply_to>Bonjour</reply_to> Bonjour", "created_at": "2026-03-30T11:59:26.657713", "media_url": null, "media_mime_type": null}, {"id": 8858, "message_id": "AC2071EE5E2088B77EF8DEBFB9699AC2", "sender": "user", "message_type": "text", "content": "Demain 3andi rendez vous", "created_at": "2026-03-30T12:33:23.002249", "media_url": null, "media_mime_type": null}, {"id": 8860, "message_id": "bot_AC2071EE5E2088B77EF8DEBFB9699AC2_2407", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je voulais vous rappeler que le cabinet est fermé cette semaine et rouvrira le 30 mars. Votre rendez-vous est donc prévu pour la semaine prochaine. Si vous avez des questions ou besoin d'aide, n'hésitez pas à me le faire savoir !", "created_at": "2026-03-30T12:33:35.812397", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Je voulais vous rappeler que le cabinet Bonjour 😊 Je voulais vous rappeler que le cabinet est fermé cette semaine et rouvrira le 30 mars. Votre rendez-vous est donc prévu pour la semaine prochaine. Si vous avez des questions ou besoin d'aide, n'hésitez pas à me le faire savoir !...
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[{"id": 8776, "message_id": "b [{"id": 8776, "message_id": "bot_AC48CA044ED7CB13254AFA86DE9101D0_8789", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je voulais vous informer que le cabinet est fermé cette semaine et rouvrira le 30 mars. Votre rendez-vous est prévu pour la semaine prochaine. Si vous avez des questions ou besoin d'aide, n'hésitez pas à me le faire savoir !", "created_at": "2026-03-30T11:21:19.001746", "media_url": null, "media_mime_type": null}, {"id": 8831, "message_id": "ACFBFFBB32CE249E09CEFBA6CCD29926", "sender": "bot", "message_type": "text", "content": "<reply_to>Bonjour</reply_to> Bonjour", "created_at": "2026-03-30T11:59:26.657713", "media_url": null, "media_mime_type": null}, {"id": 8858, "message_id": "AC2071EE5E2088B77EF8DEBFB9699AC2", "sender": "user", "message_type": "text", "content": "Demain 3andi rendez vous", "created_at": "2026-03-30T12:33:23.002249", "media_url": null, "media_mime_type": null}, {"id": 8860, "message_id": "bot_AC2071EE5E2088B77EF8DEBFB9699AC2_2407", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je voulais vous rappeler que le cabinet est fermé cette semaine et rouvrira le 30 mars. Votre rendez-vous est donc prévu pour la semaine prochaine. Si vous avez des questions ou besoin d'aide, n'hésitez pas à me le faire savoir !", "created_at": "2026-03-30T12:33:35.812397", "media_url": null, "media_mime_type": null}, {"id": 8995, "message_id": "3EB0AD2D0108FF644C056C", "sender": "bot", "message_type": "image", "content": "Bonjour EL BAKKIOUI LATIFA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 31 mars 2026 à 10:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 31 مارس 2026 على الساعة 10:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-30T17:04:41.496679", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/2000/download", "media_mime_type": "image/jpeg"}, {"id": 12379, "message_id": "3EB0BA57B3F4A429CCEF38", "sender": "bot", "message_type": "image", "content": "Bonjour EL BAKKIOUI LATIFA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le lundi 06 avril 2026 à 11:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأثنين 6 أبريل 2026 على الساعة 11:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-05T17:01:22.755017", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3128/download", "media_mime_type": "image/jpeg"}, {"id": 12397, "message_id": "AC95FBD78E940928F2A50ECC89549D39", "sender": "user", "message_type": "text", "content": "Ok lundi merci", "created_at": "2026-04-05T17:03:56.807252", "media_url": null, "media_mime_type": null}, {"id": 12398, "message_id": "ACFD6DD9369CA4668F0AAE9F823AB9A7", "sender": "user", "message_type": "text", "content": "Et mon fils aussi amine", "created_at": "2026-04-05T17:04:25.262365", "media_url": null, "media_mime_type": null}, {"id": 17268, "message_id": "AC6C7FA1D208E3CF5C5D2F7CECFB8182", "sender": "user", "message_type": "text", "content": "Salut", "created_at": "2026-04-20T23:15:25.204146", "media_url": null, "media_mime_type": null}, {"id": 17269, "message_id": "ACC52117812122CD082817607AD5DBBA", "sender": "user", "message_type": "text", "content": "Chefi wach amine 3ando rendez vous metci", "created_at": "2026-04-20T23:16:08.811378", "media_url": null, "media_mime_type": null}, {"id": 17270, "message_id": "AC34785DE99E49FFDCA5DEB08D16714A", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-20T23:16:16.092369", "media_url": null, "media_mime_type": null}, {"id": 17280, "message_id": "bot_AC34785DE99E49FFDCA5DEB08D16714A_5568", "sender": "bot", "message_type": "text", "content": "شكرا على تواصلك 😊 بالنسبة لموعد Amine، خاصني الإسم الكامل ديالو باش نقدر نأكد ليك واش عندو rendez-vous ولا لا. واخا تعطيني الإسم الكامل ديال Amine؟", "created_at": "2026-04-21T08:44:59.356409", "media_url": null, "media_mime_type": null}]...
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شكرا على تواصلك 😊 بالنسبة لموعد Amine، خاصني الإسم شكرا على تواصلك 😊 بالنسبة لموعد Amine، خاصني الإسم الكامل ديالو باش نقدر نأكد ليك واش عندو rendez-vous ولا لا. واخا تعطيني الإسم الكامل ديال Amine؟...
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