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[{"id": 4548, "message_id": "3 [{"id": 4548, "message_id": "3EB06B5538BE06DE352B4C", "sender": "bot", "message_type": "text", "content": "🔔 Human Intervention Required\n\nChatbot: Cabinet Dr. Haitham Boutaib\nReason: Patient asks for a detailed comparison between 'coiffure' and 'le bac' for upper teeth treatment\nCustomer: ريم\nPhone: 212673300720\n\nRecent conversation:\nBot: مرحبا ريم 😊 فهمت سؤالك. بالنسبة للقرار بين القوتير واللباق، من الأفضل أن Dr Haitham Boutaib يشوف الح\nCustomer: هذا هو الرقم ديالي.\nBot:", "created_at": "2026-03-14T13:04:59.042414", "media_url": null, "media_mime_type": null}, {"id": 4686, "message_id": "3EB08C096D44AB42456B47", "sender": "bot", "message_type": "text", "content": "🔔 Human Intervention Required\n\nChatbot: Cabinet Dr. Haitham Boutaib\nReason: Client requests verification of payment receipt with duplicate number on the invoice and previous session invoice\nCustomer: Sara Bensarghin\nPhone: 212636603922\n\nRecent conversation:\nBot: Je suis désolé pour ce désagrément. Je vais transmettre votre demande à l'équipe du Centre Dentaire \nCustomer: Sara Bensarghin\nBot:", "created_at": "2026-03-14T16:06:49.201636", "media_url": null, "media_mime_type": null}, {"id": 5035, "message_id": "3EB03744D6A8A15706FFF4", "sender": "bot", "message_type": "text", "content": "🔔 Intervention Humaine Requise\n\nNom de l'Agent IA : Cabinet Dr. Haitham Boutaib\nRaison : Patient sent an image of teeth with yellowish staining and asks if there is a solution. Human evaluation needed.\nClient : extract_from_user_id\nTéléphone : 212610586469", "created_at": "2026-03-15T19:08:43.452942", "media_url": null, "media_mime_type": null}, {"id": 5119, "message_id": "3EB00726F99B14F78A31E2", "sender": "bot", "message_type": "text", "content": "🔔 Intervention Humaine Requise\n\nNom de l'Agent IA : Cabinet Dr. Haitham Boutaib\nRaison : Client Bounif Khadija needs to reschedule her appointment to next week\nClient : Bounif Khadija\nTéléphone : 212684391355", "created_at": "2026-03-16T06:49:44.107463", "media_url": null, "media_mime_type": null}, {"id": 5191, "message_id": "3EB0A945D15144AC79F9D4", "sender": "bot", "message_type": "text", "content": "🔔 Intervention Humaine Requise\n\nNom de l'Agent IA : Cabinet Dr. Haitham Boutaib\nRaison : Client sent a bank transfer confirmation image for an implant advance payment. Verification needed.\nClient : Doha Oummany\nTéléphone : 212602366285", "created_at": "2026-03-16T11:06:58.497925", "media_url": null, "media_mime_type": null}, {"id": 5194, "message_id": "3EB04B8ACE3A62B7634CC3", "sender": "bot", "message_type": "text", "content": "🔔 Intervention Humaine Requise\n\nNom de l'Agent IA : Cabinet Dr. Haitham Boutaib\nRaison : Image received: confirmation of bank transfer from Mademoiselle Doha Oummany for 3100 Dirhams to Haitham Boutaib. Verification needed.\nClient : Doha Oummany\nTéléphone : 212602366285", "created_at": "2026-03-16T11:07:10.207347", "media_url": null, "media_mime_type": null}, {"id": 5328, "message_id": "3EB0FF6396963425E0421D", "sender": "bot", "message_type": "text", "content": "🔔 Intervention Humaine Requise\n\nNom de l'Agent IA : Cabinet Dr. Haitham Boutaib\nRaison : Patient asks about blanchiment dentaire price with best results\nClient : SAOUDI Khaoula\nTéléphone : 212675807436", "created_at": "2026-03-16T14:11:00.666481", "media_url": null, "media_mime_type": null}, {"id": 5377, "message_id": "3EB044D91E04D6EA0F46B5", "sender": "bot", "message_type": "text", "content": "🔔 Intervention Humaine Requise\n\nNom de l'Agent IA : Cabinet Dr. Haitham Boutaib\nRaison : Patient asks for price of blanchiment and composite replacement\nClient : BOUSBAL Yasamine\nTéléphone : 32465760249", "created_at": "2026-03-16T15:54:49.092812", "media_url": null, "media_mime_type": null}, {"id": 5540, "message_id": "3EB086EA14AE0D7AF67F12", "sender": "bot", "message_type": "text", "content": "🔔 Intervention Humaine Requise\n\nNom de l'Agent IA : Cabinet Dr. Haitham Boutaib\nRaison : Patient asks about duration of implant operation and required stay in Tanger\nClient : Unknown\nTéléphone : 33768552777", "created_at": "2026-03-16T21:30:47.489059", "media_url": null, "media_mime_type": null}, {"id": 5610, "message_id": "3EB0E170AE5085C480A475", "sender": "bot", "message_type": "text", "content": "🔔 Intervention Humaine Requise\n\nNom de l'Agent IA : Cabinet Dr. Haitham Boutaib\nRaison : Annulation de rendez-vous pour Najma Zargui\nClient : Najma Zargui\nTéléphone : 212698866997", "created_at": "2026-03-17T10:28:57.078098", "media_url": null, "media_mime_type": null}, {"id": 7544, "message_id": "3A62F9AD871C9535C03D", "sender": "user", "message_type": "text", "content": ".", "created_at": "2026-03-27T15:09:33.182316", "media_url": null, "media_mime_type": null}, {"id": 7545, "message_id": "bot_3A62F9AD871C9535C03D_3120", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 كيف يمكنني نعاونكوم اليوم؟", "created_at": "2026-03-27T15:09:51.764920", "media_url": null, "media_mime_type": null}]...
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مرحبا 😊 كيف يمكنني نعاونكوم اليوم؟
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[{"id": 7536, "message_id": "3 [{"id": 7536, "message_id": "3EB0CC820E159EFC941C9F", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a cartoon tooth character with a smiling face, holding a small notepad with a green checkmark. Above the character, there are blue banners with white text that read, 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' and 'CHEZ TANGER BAY DENTAL CENTER.' The background appears to be an office or clinic setting, with blurred furniture, possibly a dental chair, suggesting a dental clinic environment. The logo 'TANGER BAY DENTAL CENTER' is visible at the top of the image with a stylized tooth design.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\",\n \"TANGER BAY DENTAL CENTER\"\n ],\n\nUser message context: Salut *BOULAICH Imad*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *13:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T15:05:58.761397", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1581/download", "media_mime_type": "image/jpeg"}, {"id": 7538, "message_id": "3EB0A0EA1216FFB36564FE", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a cartoonish smiling tooth character, holding a calendar with a green check mark, symbolizing an appointment confirmation. In the background, the interior of a dental clinic is visible with blurred elements like a dental chair and equipment. The top of the image displays a logo with a stylized tooth and the text 'TANGER BAY DENTAL CENTER'. Below the logo, in the center, there's prominent text stating 'VOTRE RENDEZ-VOUS EST CONFIRMÉ', followed by 'CHEZ TANGER BAY DENTAL CENTER'. The background is a light blue gradient.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": \"not applicable\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"none\",\n \"alignment\": \"none\",\n \"calculus_plaque\": \"none\",\n \"periapical_areas\": \"none\",\n \"other_findings\": \"none\"\n },\n \"text_visible\": [\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY\n\nUser message context: Salut *BOULAICH Aicha*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *13:45*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T15:06:11.165175", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1582/download", "media_mime_type": "image/jpeg"}, {"id": 7546, "message_id": "3A5B6E60D24E36EC04A2", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم احبيبة ديالي، كيف نتي لاباس، بخير، مزيانة؟ الحمد لله، وصافي بصراحة صعيبة تقولها لي دابا وتقول لي أجي غدا لأن أنا بعيدة. و\"أبار\" (Apart) بعيدة عندنا واحد الجنازة، والله العظيم عندنا واحد الجنازة، ما نقدرش نجي غدا. واش تقدر تبدل لي يعني السيمانة اللي ماجية، الاثنين، الثلاثاء، الأربعاء، الخميس، أي نهار بغيتي، حدّي الجمعة، الجمعة غانطلع ف حالي، صافي، حيت حنا عندنا العطلة غانبقى ف طنجة من الاثنين حتى للجمعة، إلى قدرتي تعطيني شي نهار من هاد النّهارات.", "created_at": "2026-03-27T15:12:03.427669", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1583/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7549, "message_id": "A5A7212BE291D5DDE7BFCF01056F12EB", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T15:12:44.934225", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1585/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7550, "message_id": "bot_3A5B6E60D24E36EC04A2_2450", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊\n\nكنعتدر على الظروف اللي عندك. غادي نبلغ الفريق بالإلغاء ديال الموعد ديالك غدا، وغادي نحاول نلقاو ليك موعد جديد في الأسبوع الجاي. واش ممكن تعطيني الإسم ديالك باش نكمل الإجراءات؟ شكرا بارك الله فيك.", "created_at": "2026-03-27T15:12:56.666446", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله 😊
كنعتدر على الظروف اللي وعليكم السلام ورحمة الله 😊
كنعتدر على الظروف اللي عندك. غادي نبلغ الفريق بالإلغاء ديال الموعد ديالك غدا، وغادي نحاول نلقاو ليك موعد جديد في الأسبوع الجاي. واش ممكن تعطيني الإسم ديالك باش نكمل الإجراءات؟ شكرا بارك الله فيك....
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[{"id": 7023, "message_id": "3 [{"id": 7023, "message_id": "3EB0DDEB919D45F610B89B", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features an illustrated character resembling a smiling tooth holding a checklist with a green checkmark. The background resembles a dental clinic setting with blurred elements suggesting a dental chair and equipment. At the top, there is a logo with the words 'TANGER BAY DENTAL CENTER' and a stylized tooth design. Texts 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' and 'CHEZ TANGER BAY DENTAL CENTER' are prominently displayed.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n\nUser message context: Salut *AHMIMED BAISAR RASHID*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *vendredi 27 mars 2026*\r\n🕘 Heure : *10:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-26T15:06:19.197077", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1417/download", "media_mime_type": "image/jpeg"}, {"id": 7039, "message_id": "AC278E9BDD3277D7BFD606EE2863BA3E", "sender": "user", "message_type": "text", "content": "<reply_to>Salut *AHMIMED BAISAR RASHID*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *ven...</reply_to> Oui", "created_at": "2026-03-26T15:12:42.038789", "media_url": null, "media_mime_type": null}, {"id": 7322, "message_id": "3EB09D7C72564F5250D68B", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*AHMIMED BAISAR RASHID*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 01 avril 2026* à *16:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 1 أبريل 2026* على الساعة *16:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-27T08:42:28.583400", "media_url": null, "media_mime_type": null}, {"id": 7391, "message_id": "A5EFCA05EA50379CA279A26ED92AC11D", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام، بيخير، مزيان رشيدة؟ سمحي ليا والله هاد النهار عندي عامر. ستيتش د خذا رونديفو د الحداش كونفيرمي، كلشي عندي عامر. داك الوقت اللي كان عندي خاوي أيخليها مع نهيلة وصافي.\n\n**Latin Script (Darija Transcription):**\n\"Salam, bikhir, mizyan Rachida? Smhi liya wallah had nhar 3andi 3amer. Stitch d khda randivou d l’hdach confirmer, kolchi 3andi 3amer. Dak l’weqt li kan 3andi khawi aykheliha m3a Nohaila o safi.\"\n\n**Language breakdown:**\n* **Darija:** The majority of the speech.\n* **French:** \"Confirmer\" (Confirmed), \"Randivou\" (Rendez-vous/Appointment).\n* **English/Name:** \"Stitch\" (likely a nickname or name).", "created_at": "2026-03-27T10:19:46.452032", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1524/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7392, "message_id": "ACF30EBA31B9D4271C717D23116222EE", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-03-27T10:23:39.247165", "media_url": null, "media_mime_type": null}, {"id": 7393, "message_id": "AC5283E5C69C53A704D954DB7C49E469", "sender": "user", "message_type": "text", "content": "15:30 alyouma walo?", "created_at": "2026-03-27T10:24:18.051767", "media_url": null, "media_mime_type": null}, {"id": 7397, "message_id": "A5D9673B4C42030D1552DF02AD80DCC7", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic and Latin scripts:\n\n**Arabic script:**\nأويلي والله العظيم إلا عندي كلشي عامر، إي والله.\n\n**Latin script (Darija):**\nWili wallah l-3adim illa 3andi kulshi 3amr, ay wallah.\n\n**Translation (for context):**\n\"Oh my God, I swear to God everything [I have] is full/busy, yeah I swear.\"", "created_at": "2026-03-27T10:40:20.023991", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1527/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7418, "message_id": "ACDDA4EEEDD1DD6D1E2E9AF1ED65F860", "sender": "user", "message_type": "text", "content": "Ok no problem \n\nShukran bzef", "created_at": "2026-03-27T11:27:54.330754", "media_url": null, "media_mime_type": null}, {"id": 7419, "message_id": "ACDF2822A7F1B98DFA1F195D66D5B5EC", "sender": "user", "message_type": "text", "content": "Ou ghada sebt ?", "created_at": "2026-03-27T11:28:04.090465", "media_url": null, "media_mime_type": null}, {"id": 7528, "message_id": "3EB0CBC7C268FB60269605", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a cartoonish smiling tooth character giving a thumbs-up and holding a notepad with a large green checkmark. Text is overlaid on the image reading 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' and 'CHEZ TANGER BAY DENTAL CENTER.' The background is an out-of-focus dental office setting with a dental chair and other typical elements visible.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"The image is an advertisement or confirmation\n\nUser message context: Salut *AHMIMED BAISAR RASHID*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *12:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T15:05:05.256916", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1577/download", "media_mime_type": "image/jpeg"}, {"id": 7548, "message_id": "ACA87B056F9000C6EDB1877D5DCD95B3", "sender": "user", "message_type": "text", "content": "<reply_to>Salut *AHMIMED BAISAR RASHID*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *sam...</reply_to> Oui", "created_at": "2026-03-27T15:12:14.478003", "media_url": null, "media_mime_type": null}, {"id": 7552, "message_id": "bot_ACA87B056F9000C6EDB1877D5DCD95B3_4177", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation, AHMIMED BAISAR RASHID 😊 Votre rendez-vous avec Dr. Haitham Boutaib est bien confirmé pour le samedi 28 mars 2026 à 12:30. À bientôt chez Tanger Bay Dental Center إن شاء الله 🙏🏻", "created_at": "2026-03-27T15:13:15.279571", "media_url": null, "media_mime_type": null}]...
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Merci pour votre confirmation, AHMIMED BAISAR RASH Merci pour votre confirmation, AHMIMED BAISAR RASHID 😊 Votre rendez-vous avec Dr. Haitham Boutaib est bien confirmé pour le samedi 28 mars 2026 à 12:30. À bientôt chez Tanger Bay Dental Center إن شاء الله 🙏🏻...
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[{"id": 3356, "message_id": "A [{"id": 3356, "message_id": "A56976F3F09DBD0C5F624121937E25E9", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-12T11:23:26.094018", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/301/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 3357, "message_id": "A54AAFE5103B21ABD41718F6F7470949", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-12T11:23:50.873805", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/302/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 3576, "message_id": "3AAC62C20A041B8BBB7F", "sender": "user", "message_type": "text", "content": "Bonjour , khrajat li ln bali je vais l’envoyer daba", "created_at": "2026-03-12T16:20:21.550058", "media_url": null, "media_mime_type": null}, {"id": 3577, "message_id": "bot_3AAC62C20A041B8BBB7F_9233", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je suis là pour vous aider. Pourriez-vous me donner plus de détails sur ce que vous souhaitez envoyer ou si vous avez besoin d'aide avec autre chose ?", "created_at": "2026-03-12T16:20:32.109483", "media_url": null, "media_mime_type": null}, {"id": 3578, "message_id": "4AC5638632C162F00AC7", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-03-12T16:22:07.968140", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/356/download", "media_mime_type": "image/jpeg"}, {"id": 3579, "message_id": "bot_4AC5638632C162F00AC7_1026", "sender": "bot", "message_type": "text", "content": "Merci pour l'information, Mademoiselle Sanaa Jabiri. Je vais transmettre les détails de votre virement à l'équipe du Centre Dentaire Tanger Bay. Si vous avez besoin d'une confirmation ou d'une assistance supplémentaire, n'hésitez pas à me le faire savoir. 😊", "created_at": "2026-03-12T16:22:21.118200", "media_url": null, "media_mime_type": null}, {"id": 3588, "message_id": "3EB0E51B6D7B12389E361F", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1000,00* dirhams (*Virement*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-10000,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-03-12T16:37:30.297426", "media_url": null, "media_mime_type": null}, {"id": 3589, "message_id": "3EB0D2E8F65B7E1ACA1429", "sender": "bot", "message_type": "document", "content": "2026031216371092.pdf", "created_at": "2026-03-12T16:37:43.359340", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/359/download", "media_mime_type": "application/pdf"}, {"id": 7154, "message_id": "3EB066B8C88816B4F8FA03", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*JABIRI Sanaa*\r\nVous avez Rendez Vous avec *Dr. RIAD GUENNOUNI* le *samedi 28 mars 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 28 مارس 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-26T17:53:15.763391", "media_url": null, "media_mime_type": null}, {"id": 7513, "message_id": "3EB05485D6D16A66F9DB73", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an animated tooth character with a smiling expression, holding a small notepad with a green checkmark, symbolizing confirmation. The background appears to be a blurred dental office setting, possibly with dental chairs and equipment visible, but out of focus. At the top of the image, there is a logo of Tanger Bay Dental Center, which includes a stylized tooth and the text 'TANGER BAY DENTAL CENTER'. Below the logo, the text 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' followed by a green checkmark icon is visible, indicating that an appointment is confirmed. Below this, there is another line of text that reads 'CHEZ TANGER BAY DENTAL CENTER'.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"none\",\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"\n\nUser message context: Salut *JABIRI Sanaa*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *10:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T15:03:19.704647", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1569/download", "media_mime_type": "image/jpeg"}, {"id": 7551, "message_id": "3A2AC59740EE6B653E72", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-03-27T15:13:11.445653", "media_url": null, "media_mime_type": null}, {"id": 7553, "message_id": "bot_3A2AC59740EE6B653E72_9478", "sender": "bot", "message_type": "text", "content": "Parfait 😊 Votre rendez-vous est confirmé le samedi 28 mars 2026 à 10:00 chez Tanger Bay Dental Center. À bientôt إن شاء الله 🙏🏻", "created_at": "2026-03-27T15:13:37.124780", "media_url": null, "media_mime_type": null}]...
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Parfait 😊 Votre rendez-vous est confirmé le samedi Parfait 😊 Votre rendez-vous est confirmé le samedi 28 mars 2026 à 10:00 chez Tanger Bay Dental Center. À bientôt إن شاء الله 🙏🏻...
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[{"id": 7494, "message_id": "3 [{"id": 7494, "message_id": "3EB0C29B9939DEEA7B41F0", "sender": "user", "message_type": "text", "content": "Bonjour, s’il vous plaît, avez-vous une adresse e‑mail où je peux envoyer une demande détaillée ? Merci beaucoup.", "created_at": "2026-03-27T14:47:38.619739", "media_url": null, "media_mime_type": null}, {"id": 7495, "message_id": "A59F4EE10AC3C2FC0648FD20CEB52EF9", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-27T14:47:39.925308", "media_url": null, "media_mime_type": null}, {"id": 7498, "message_id": "A5284128F0C52867299CBB3A046F1BD5", "sender": "bot", "message_type": "text", "content": "<reply_to>Bonjour, s’il vous plaît, avez-vous une adresse e‑mail où je peux envoyer une demande détaillée ? Merci beaucoup.</reply_to> Oui", "created_at": "2026-03-27T14:50:40.512684", "media_url": null, "media_mime_type": null}, {"id": 7502, "message_id": "3EB0239E3E4D46500ACAEB", "sender": "user", "message_type": "text", "content": "Merci beaucoup pour votre information.", "created_at": "2026-03-27T14:52:53.753705", "media_url": null, "media_mime_type": null}, {"id": 7554, "message_id": "3EB0D3A0205B698F60AD2D", "sender": "user", "message_type": "text", "content": "Bonjour, je vous informe que je vous ai envoyé une consultation complète à votre adresse e‑mail : tangerbay01@gmail.com. Mon adresse e‑mail est : anton-cadiz@gmx.es. Merci.", "created_at": "2026-03-27T15:16:20.848027", "media_url": null, "media_mime_type": null}, {"id": 7555, "message_id": "bot_3EB0D3A0205B698F60AD2D_9685", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Merci de nous avoir informés. Nous allons vérifier votre e-mail et notre équipe vous contactera dès que possible pour vous donner plus de détails. Si vous avez d'autres questions ou besoins, n'hésitez pas à nous le faire savoir.", "created_at": "2026-03-27T15:16:40.232001", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Merci de nous avoir informés. Nous allon Bonjour 😊 Merci de nous avoir informés. Nous allons vérifier votre e-mail et notre équipe vous contactera dès que possible pour vous donner plus de détails. Si vous avez d'autres questions ou besoins, n'hésitez pas à nous le faire savoir....
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[{"id": 7536, "message_id": "3 [{"id": 7536, "message_id": "3EB0CC820E159EFC941C9F", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a cartoon tooth character with a smiling face, holding a small notepad with a green checkmark. Above the character, there are blue banners with white text that read, 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' and 'CHEZ TANGER BAY DENTAL CENTER.' The background appears to be an office or clinic setting, with blurred furniture, possibly a dental chair, suggesting a dental clinic environment. The logo 'TANGER BAY DENTAL CENTER' is visible at the top of the image with a stylized tooth design.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\",\n \"TANGER BAY DENTAL CENTER\"\n ],\n\nUser message context: Salut *BOULAICH Imad*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *13:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T15:05:58.761397", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1581/download", "media_mime_type": "image/jpeg"}, {"id": 7538, "message_id": "3EB0A0EA1216FFB36564FE", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a cartoonish smiling tooth character, holding a calendar with a green check mark, symbolizing an appointment confirmation. In the background, the interior of a dental clinic is visible with blurred elements like a dental chair and equipment. The top of the image displays a logo with a stylized tooth and the text 'TANGER BAY DENTAL CENTER'. Below the logo, in the center, there's prominent text stating 'VOTRE RENDEZ-VOUS EST CONFIRMÉ', followed by 'CHEZ TANGER BAY DENTAL CENTER'. The background is a light blue gradient.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": \"not applicable\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"none\",\n \"alignment\": \"none\",\n \"calculus_plaque\": \"none\",\n \"periapical_areas\": \"none\",\n \"other_findings\": \"none\"\n },\n \"text_visible\": [\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY\n\nUser message context: Salut *BOULAICH Aicha*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *13:45*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T15:06:11.165175", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1582/download", "media_mime_type": "image/jpeg"}, {"id": 7546, "message_id": "3A5B6E60D24E36EC04A2", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم احبيبة ديالي، كيف نتي لاباس، بخير، مزيانة؟ الحمد لله، وصافي بصراحة صعيبة تقولها لي دابا وتقول لي أجي غدا لأن أنا بعيدة. و\"أبار\" (Apart) بعيدة عندنا واحد الجنازة، والله العظيم عندنا واحد الجنازة، ما نقدرش نجي غدا. واش تقدر تبدل لي يعني السيمانة اللي ماجية، الاثنين، الثلاثاء، الأربعاء، الخميس، أي نهار بغيتي، حدّي الجمعة، الجمعة غانطلع ف حالي، صافي، حيت حنا عندنا العطلة غانبقى ف طنجة من الاثنين حتى للجمعة، إلى قدرتي تعطيني شي نهار من هاد النّهارات.", "created_at": "2026-03-27T15:12:03.427669", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1583/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7549, "message_id": "A5A7212BE291D5DDE7BFCF01056F12EB", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T15:12:44.934225", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1585/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7550, "message_id": "bot_3A5B6E60D24E36EC04A2_2450", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊\n\nكنعتدر على الظروف اللي عندك. غادي نبلغ الفريق بالإلغاء ديال الموعد ديالك غدا، وغادي نحاول نلقاو ليك موعد جديد في الأسبوع الجاي. واش ممكن تعطيني الإسم ديالك باش نكمل الإجراءات؟ شكرا بارك الله فيك.", "created_at": "2026-03-27T15:12:56.666446", "media_url": null, "media_mime_type": null}, {"id": 7558, "message_id": "3A31C068A78440D20A35", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nصافي حبيبة ديالي، إن شاء الله يا ربي. غير أنا قلت ليك، عندي من التنين للجمعة. صافي، هادو هما النهار لي نقدر نجي فيهم، التنين، التلات، لاربوع، لخميس أولا الجمعة. إيه، لاسم عماد بولعيش وعائشة بولعيش.\n\n**Latin Script (Transliteration):**\nSafi hbiba dyali, insh'Allah ya rabi. Gher ana glt lik, andi men tnin l jomo'a. Safi, hado homa nhar li n9der nji fihom, tnin, tlat, l'arb'a, l'khmiss, awla l'jomo'a. Eh, l'ism Imad Boulaich w Aicha Boulaich.", "created_at": "2026-03-27T15:18:51.670733", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1586/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7563, "message_id": "bot_3A31C068A78440D20A35_258", "sender": "bot", "message_type": "text", "content": "بارك الله فيك على المعلومات. تم إلغاء الموعد السابق وغادي نحاول نلقاو ليكوم موعد جديد. عندنا مواعيد متاحة نهار الاثنين 30 مارس 2026 على الساعة:\n\n- 10:00\n- 14:30\n\nشنو الأنسب ليكوم؟ 😊", "created_at": "2026-03-27T15:19:16.021675", "media_url": null, "media_mime_type": null}]...
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بارك الله فيك على المعلومات. تم إلغاء الموعد الساب بارك الله فيك على المعلومات. تم إلغاء الموعد السابق وغادي نحاول نلقاو ليكوم موعد جديد. عندنا مواعيد متاحة نهار الاثنين 30 مارس 2026 على الساعة:
- 10:00
- 14:30
شنو الأنسب ليكوم؟ 😊...
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[{"id": 7402, "message_id": "A [{"id": 7402, "message_id": "AC19E77CD61E83F941E7B376DC344990", "sender": "user", "message_type": "text", "content": "Salam alikom", "created_at": "2026-03-27T10:48:14.723694", "media_url": null, "media_mime_type": null}, {"id": 7403, "message_id": "AC59C3CA521F6CAE0B933A975E0BFE67", "sender": "user", "message_type": "text", "content": "Tbib aykon lyouma m3a 19.00", "created_at": "2026-03-27T10:48:32.969311", "media_url": null, "media_mime_type": null}, {"id": 7411, "message_id": "A56CEC2B4A24248F45181AAC45CEFD43", "sender": "bot", "message_type": "voice", "content": "[Voice message] وعليكم السلام، كلشي مزيان؟ بخير؟ هادشي لي متفقين عليه، اليوم مع السبعة.", "created_at": "2026-03-27T11:03:09.869010", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1530/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7422, "message_id": "AC0283DE02D17A3708E69C55343CB97C", "sender": "user", "message_type": "text", "content": "<reply_to>[Audio Message]</reply_to> Sf inxalah xokran", "created_at": "2026-03-27T12:23:51.606087", "media_url": null, "media_mime_type": null}, {"id": 7496, "message_id": "AC3F09E36A654C5F02E604881824B1F8", "sender": "user", "message_type": "text", "content": "Salam alikom", "created_at": "2026-03-27T14:49:22.316340", "media_url": null, "media_mime_type": null}, {"id": 7497, "message_id": "ACBA7851579E19A8DB41D2F8302B9BA6", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"أختي، مزيانة، بخير؟ غا نقول ليك، واش نقدر هاد الموعد هادا نردو تال التنين ولا التلات، حيت أنا غا نمشي عند عزيزة، وتفهميني غا نتعطل ولا شي حاجة، فهمتيني؟\"\n\n**Latin Script (Transliteration):**\n\"Khti, mzyana, bikhir? Gha ngoul lik, wach ne9dar had l-maw3id hada n-reddo tal t-tnin wlla t-tlat, hit ana gha nmchi 3end 3ziza, w tfhamini gha n-t3attal wlla chi haja, fhamtini?\"\n\n**English Translation (for context):**\n\"Sister, are you good? Fine? I wanted to tell you, can I push this appointment to Monday or Tuesday? Because I'm going to Aziza's [place], and you understand I might be late or something, you understand me?\"", "created_at": "2026-03-27T14:49:48.912099", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1560/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7499, "message_id": "A59CC4F735197369D5E42D843D889CF3", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم خالتي نزهة، مزيان؟ بخير؟ صافي، واخا، أنا غانقولها للطبيب.", "created_at": "2026-03-27T14:50:58.936814", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1561/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7565, "message_id": "AC8C253C634CC0F565E03978BD8B9F56", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**\"صافي الله يرحم والديك، شكرا بزاف، حيت بعيد بزاف والله العظيم ما قدرت.\"**\n\n**Transliteration (Latin script):**\n\"Safi allah yrham waldik, shukran bzzaf, hit b3id bzzaf wallahi l-3adim ma-qdert-ch.\"", "created_at": "2026-03-27T15:19:42.486282", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1588/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7566, "message_id": "bot_AC8C253C634CC0F565E03978BD8B9F56_5566", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، مرحبا! 😊\n\nفهمت، بغيتو تأجلو الموعد ديالكم للتنين أو التلات. غادي نبلغ الفريق باش يتواصلوا معاكم ويشوفوا شنو ممكن يديروا. شكرا بزاف على التوضيح. \n\nإذا كان عندكم شي استفسار آخر، حنا رهن الإشارة.", "created_at": "2026-03-27T15:20:21.854885", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، مرحبا! 😊
فهمت، بغيتو تأ وعليكم السلام ورحمة الله، مرحبا! 😊
فهمت، بغيتو تأجلو الموعد ديالكم للتنين أو التلات. غادي نبلغ الفريق باش يتواصلوا معاكم ويشوفوا شنو ممكن يديروا. شكرا بزاف على التوضيح.
إذا كان عندكم شي استفسار آخر، حنا رهن الإشارة....
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[{"id": 7182, "message_id": "3 [{"id": 7182, "message_id": "3EB04E0F256DAD87B749A5", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*MINGOT Wendel*\r\nVous avez Rendez Vous avec *Dr. RIAD GUENNOUNI* le *samedi 28 mars 2026* à *11:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 28 مارس 2026* على الساعة *11:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-26T18:12:21.100178", "media_url": null, "media_mime_type": null}, {"id": 7219, "message_id": "3A9556D246AED8C70776", "sender": "user", "message_type": "text", "content": "Bonjour je ne pourrai pas être là à 11h30 je peut être là à 13h merci", "created_at": "2026-03-26T18:50:37.138079", "media_url": null, "media_mime_type": null}, {"id": 7232, "message_id": "A508605E1D9D51580504B10F1550C4A9", "sender": "bot", "message_type": "text", "content": "Je vais voir demain la liste de rdv", "created_at": "2026-03-26T19:18:21.182038", "media_url": null, "media_mime_type": null}, {"id": 7519, "message_id": "3EB0F6C0B4E7F5E5FD8412", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image contains a cartoon tooth character with a face. The character is holding an appointment card with a green checkmark, indicating confirmation. The background shows a dental office setting with a dental chair. The top of the image features a logo with a stylized tooth and the text 'Tanger Bay Dental Center'. The text 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' and 'CHEZ TANGER BAY DENTAL CENTER' is prominently displayed.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\",\n \"TANGER BAY DENTAL CENTER\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\n\nUser message context: Salut *MINGOT Wendel*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *11:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T15:03:59.336638", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1572/download", "media_mime_type": "image/jpeg"}, {"id": 7567, "message_id": "3AE1A8363B389AC8B1C7", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour je ne pourrai pas être là à 11h30 je peut être là à 13h merci</reply_to> Je peux être là à 13h", "created_at": "2026-03-27T15:21:08.928639", "media_url": null, "media_mime_type": null}, {"id": 7568, "message_id": "bot_3AE1A8363B389AC8B1C7_2911", "sender": "bot", "message_type": "text", "content": "Bonjour Wendel 😊\n\nJe comprends que vous ne pourrez pas être présent à 11h30 et que vous préférez venir à 13h. Je vais transmettre votre demande à l'équipe pour voir si nous pouvons ajuster votre rendez-vous. Vous serez informé dès que possible. Merci pour votre patience !", "created_at": "2026-03-27T15:21:27.777719", "media_url": null, "media_mime_type": null}]...
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Bonjour Wendel 😊
Je comprends que vous ne pourrez Bonjour Wendel 😊
Je comprends que vous ne pourrez pas être présent à 11h30 et que vous préférez venir à 13h. Je vais transmettre votre demande à l'équipe pour voir si nous pouvons ajuster votre rendez-vous. Vous serez informé dès que possible. Merci pour votre patience !...
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[{"id": 7024, "message_id": "3 [{"id": 7024, "message_id": "3EB0E72C9F355ECAF8FB3F", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image depicts a stylized cartoon tooth character smiling and giving a thumbs-up while holding a clipboard with a green checkmark. The background shows a blurred, out-of-focus dental clinic setting with a dental chair and cabinets. The top of the image includes text and a logo of the Tanger Bay Dental Center. The logo consists of a white outline of a tooth with the name of the clinic below it.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"The image is promotional and does not\n\nUser message context: Salut *BEN WARET Yasmina*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. RIAD GUENNOUNI* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *vendredi 27 mars 2026*\r\n🕘 Heure : *11:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-26T15:06:32.625243", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1418/download", "media_mime_type": "image/jpeg"}, {"id": 7221, "message_id": "3EB0E758900FB44C7560B9", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BEN WARET Yasmina*\r\nVous avez Rendez Vous avec *Dr. RIAD GUENNOUNI* le *vendredi 27 mars 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 27 مارس 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-26T18:50:54.294217", "media_url": null, "media_mime_type": null}, {"id": 7309, "message_id": "3EB00D2D0A014CD0946D20", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BEN WARET Yasmina*\r\nVous avez Rendez Vous avec *Dr. RIAD GUENNOUNI* le *vendredi 27 mars 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 27 مارس 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-27T08:27:17.071539", "media_url": null, "media_mime_type": null}, {"id": 7446, "message_id": "A550ABD434248BC33ADE03AD0E9199B7", "sender": "user", "message_type": "text", "content": "Salam wa3elikom khrejtli whd khdma daroriii", "created_at": "2026-03-27T13:50:02.140514", "media_url": null, "media_mime_type": null}, {"id": 7447, "message_id": "A5185A32D168C24F733E24BCE7F995DF", "sender": "user", "message_type": "text", "content": "Min nbghi n9dar nbdel rendez-vous", "created_at": "2026-03-27T13:50:24.567628", "media_url": null, "media_mime_type": null}, {"id": 7455, "message_id": "A57C833BD81580BB3DBC94EDB82F0669", "sender": "bot", "message_type": "text", "content": "Had simana 3andi 3amra", "created_at": "2026-03-27T13:55:57.953584", "media_url": null, "media_mime_type": null}, {"id": 7488, "message_id": "A5C0FEEB78293DB450275486840BF0C4", "sender": "user", "message_type": "text", "content": "Ahh bsah", "created_at": "2026-03-27T14:31:59.008181", "media_url": null, "media_mime_type": null}, {"id": 7570, "message_id": "A5A24C5C43EE9C8A9830F4C220208D4D", "sender": "user", "message_type": "text", "content": "Ghada n9dar nji?", "created_at": "2026-03-27T15:24:50.278381", "media_url": null, "media_mime_type": null}, {"id": 7572, "message_id": "bot_A5A24C5C43EE9C8A9830F4C220208D4D_5427", "sender": "bot", "message_type": "text", "content": "Bonjour Yasmina 😊\n\nJe vois que vous avez un rendez-vous prévu avec Dr. RIAD GUENNOUNI le vendredi 27 mars 2026 à 11:00. Si vous souhaitez modifier ce rendez-vous, je vous recommande de contacter directement la réception au 06 60 02 22 63 ou 05 39 94 80 14 pour voir les disponibilités. Merci de votre compréhension et à bientôt إن شاء الله 🙏🏻", "created_at": "2026-03-27T15:25:09.023338", "media_url": null, "media_mime_type": null}]...
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Bonjour Yasmina 😊
Je vois que vous avez un rendez Bonjour Yasmina 😊
Je vois que vous avez un rendez-vous prévu avec Dr. RIAD GUENNOUNI le vendredi 27 mars 2026 à 11:00. Si vous souhaitez modifier ce rendez-vous, je vous recommande de contacter directement la réception au 06 60 02 22 63 ou 05 39 94 80 14 pour voir les disponibilités. Merci de votre compréhension et à bientôt إن شاء الله 🙏🏻...
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[{"id": 5291, "message_id": "A [{"id": 5291, "message_id": "A55CAF8822924934C492C9F7675456F2", "sender": "user", "message_type": "voice", "content": "[Voice message] أنا بغيت غير راديو عافاك باش نعمر هاد الميتيي ديال هذا.", "created_at": "2026-03-16T13:23:14.386683", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/945/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5292, "message_id": "bot_A55CAF8822924934C492C9F7675456F2_3150", "sender": "bot", "message_type": "text", "content": "سمعتك 😊 باش نتأكد من التفاصيل بشكل صحيح، واخا تكتب ليا شنو بالضبط اللي محتاج من الراديو؟", "created_at": "2026-03-16T13:23:26.424899", "media_url": null, "media_mime_type": null}, {"id": 5295, "message_id": "A5C73A0B9031B99965B354215B8774DA", "sender": "bot", "message_type": "text", "content": "<reply_to>[Audio Message]</reply_to> Ok", "created_at": "2026-03-16T13:41:44.269579", "media_url": null, "media_mime_type": null}, {"id": 5296, "message_id": "3EB072D2B4ED8AFE67FE02", "sender": "bot", "message_type": "document", "content": "ASRAR_SOUMIA_1899_12_30_PAN256_5.bmp", "created_at": "2026-03-16T13:42:03.098858", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/946/download", "media_mime_type": "image/bmp"}, {"id": 5304, "message_id": "A562D5CC96799AB9B1C2CCD46D294FD5", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-03-16T13:46:46.660867", "media_url": null, "media_mime_type": null}, {"id": 5305, "message_id": "bot_A562D5CC96799AB9B1C2CCD46D294FD5_2188", "sender": "bot", "message_type": "text", "content": "De rien 😊 Si vous avez besoin d'autres informations ou d'aide, n'hésitez pas à me le faire savoir !", "created_at": "2026-03-16T13:46:58.417715", "media_url": null, "media_mime_type": null}, {"id": 5854, "message_id": "A564E98C26E96494360CEEA5D61C7701", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-03-17T14:33:44.842833", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1141/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5855, "message_id": "A59DBB7ED0A22151EDAB9ED1CD593A1D", "sender": "bot", "message_type": "text", "content": "<reply_to>[Audio Message]</reply_to> Ok", "created_at": "2026-03-17T14:34:24.885251", "media_url": null, "media_mime_type": null}, {"id": 7569, "message_id": "A56E139D3B360D69440B6E05A32253D0", "sender": "bot", "message_type": "text", "content": ".", "created_at": "2026-03-27T15:24:44.903146", "media_url": null, "media_mime_type": null}, {"id": 7571, "message_id": "A5346B409726278F1B6FA86880E9CB4E", "sender": "user", "message_type": "text", "content": "?", "created_at": "2026-03-27T15:24:57.795441", "media_url": null, "media_mime_type": null}, {"id": 7573, "message_id": "3EB0D8B4E1A2349B01EE06", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T15:25:23.548597", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1589/download", "media_mime_type": "image/jpeg"}, {"id": 7574, "message_id": "bot_A5346B409726278F1B6FA86880E9CB4E_1017", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 واش نقدر نعاونك بخصوص موعد، خدمة، ولا العنوان؟", "created_at": "2026-03-27T15:25:29.784902", "media_url": null, "media_mime_type": null}]...
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مرحبا 😊 واش نقدر نعاونك بخصوص موعد، خدمة، ولا العن مرحبا 😊 واش نقدر نعاونك بخصوص موعد، خدمة، ولا العنوان؟...
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[{"id": 7579, "message_id": "A [{"id": 7579, "message_id": "ACBA017FFAC7ACA512418F3CBDDBC4D1", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a round wall clock with a wooden frame and a white face. The clock has an artistic design with Arabic calligraphy on its face. The clock hands are simple and are positioned in a way that covers some of the text. The Arabic calligraphy includes various phrases in different colors: black, red, and blue. The background is plain and light-colored, most likely white.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"طالب نفسك\",\n \"وعط الايامك\",\n \"بالايام اللحمون\",\n \"جمعة مباركة\",\n \"تقبل الله لنا ولكم صالح الاعمال\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason", "created_at": "2026-03-27T15:28:59.885358", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1592/download", "media_mime_type": "image/jpeg"}, {"id": 7580, "message_id": "A58E8FC5AF62ABC2F9ADEC0B13F2702D", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-27T15:29:00.861727", "media_url": null, "media_mime_type": null}, {"id": 7582, "message_id": "bot_ACBA017FFAC7ACA512418F3CBDDBC4D1_522", "sender": "bot", "message_type": "text", "content": "Merci pour votre message. Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-27T15:29:17.236271", "media_url": null, "media_mime_type": null}]...
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Merci pour votre message. Comment puis-je vous aid Merci pour votre message. Comment puis-je vous aider aujourd'hui ? 😊...
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[{"id": 4751, "message_id": "b [{"id": 4751, "message_id": "bot_3AA38C066003CEDB0D92_4361", "sender": "bot", "message_type": "text", "content": "واخا، إذا كان عندك أي استفسار أو محتاج شي حاجة أخرى، حنا هنا للمساعدة ديالك. نهارك مبروك! 😊", "created_at": "2026-03-14T18:31:18.063446", "media_url": null, "media_mime_type": null}, {"id": 5891, "message_id": "3A9709A97463D419FA69", "sender": "user", "message_type": "text", "content": "Salamo ealikomm", "created_at": "2026-03-17T15:20:13.891673", "media_url": null, "media_mime_type": null}, {"id": 6041, "message_id": "A5867F6CD52278494B5E72B2D48C94D8", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-17T19:53:18.313860", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1201/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6043, "message_id": "3A3AFF08D814FA061626", "sender": "user", "message_type": "text", "content": "Sfe enshalaaah", "created_at": "2026-03-17T20:07:15.831815", "media_url": null, "media_mime_type": null}, {"id": 7186, "message_id": "A58C635A9D52184BF9B05DA6885D69E6", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio:\n\n**Arabic Script:**\nالسلام قمر، كيف نتينا؟ مزيانة؟ بخير؟ قمر قولي فوقاش تكوني disponible نهار السبت باش ناخدلك rdv؟\n\n**Latin Script:**\n\"Salam Qamar, kif ntina? Maziana? Bikher? Qamar goli foqash tkoni disponible nhar s-sebt bash nakhud lek rdv?\"\n\n**Key words used:**\n* **Disponible:** French for \"available.\"\n* **rdv (rendez-vous):** French for \"appointment.\"\n* **Kif ntina:** Northern Moroccan Darija for \"How are you?\"", "created_at": "2026-03-26T18:19:38.577168", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1459/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7246, "message_id": "3AFA46BB261850497E36", "sender": "user", "message_type": "text", "content": "Mhm mashi bekri bezfaf", "created_at": "2026-03-26T20:15:39.722284", "media_url": null, "media_mime_type": null}, {"id": 7260, "message_id": "A545DA4F8C454B04570ED77582B3ACD7", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using both Arabic and Latin scripts):\n\n### **Arabic Script**\n\"صافي واخا، حيت أنا كنخدم من التسعود للزوج. أنا غدا نشوف ليك شي رانديفو زعما يكون مناسب ليك، هايدا الـ 11، 12 مزيانة؟ ولا مع الـ وحدة ونص، فوقاش بغيتي؟\"\n\n### **Latin Script (Transcription)**\n\"Safi wakha, hit ana kan-khdem men t-tes'oud l-zouj. Ana ghedda n-shouf lik chi rendez-vous za'ma ikoun mounassib lik, hayda l-hda'sh, tnash mzyana? wella m'a l-wehda w ness. Fouqach bghiti?\"\n\n### **English Translation (for context)**\n\"Okay, fine, because I work from 9:00 to 2:00. Tomorrow I'll look for an appointment for you that would be suitable for you, like 11:00 or 12:00, is that good? Or at 1:30? When do you want it?\"", "created_at": "2026-03-26T20:50:42.263209", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1486/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7264, "message_id": "3AC081C930511F0522BB", "sender": "user", "message_type": "text", "content": "Sfe uakha shukrnn", "created_at": "2026-03-26T20:58:15.817525", "media_url": null, "media_mime_type": null}, {"id": 7306, "message_id": "3EB0402FC4AAB15184F9D0", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*DOUASS Kamar*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 28 mars 2026* à *12:15* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 28 مارس 2026* على الساعة *12:15* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-27T08:23:38.105651", "media_url": null, "media_mime_type": null}, {"id": 7525, "message_id": "3EB074458E583529269C0C", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a cartoon tooth character with a smiling face holding a calendar or notebook displaying a green check mark. The scene appears to be set in a dental clinic with a blurred dental chair in the background. Above the tooth character, there's text in French which translates to 'YOUR APPOINTMENT IS CONFIRMED' followed by 'AT TANGER BAY DENTAL CENTER'. The logo of Tanger Bay Dental Center is visible at the top, depicting a stylized tooth.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\",\n \"TANGER BAY DENTAL CENTER\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"\n\nUser message context: Salut *DOUASS Kamar*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *12:15*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T15:04:38.503915", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1575/download", "media_mime_type": "image/jpeg"}, {"id": 7584, "message_id": "3A31D4E47FC4CB8DF81B", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-03-27T15:30:57.109048", "media_url": null, "media_mime_type": null}, {"id": 7587, "message_id": "bot_3A31D4E47FC4CB8DF81B_6134", "sender": "bot", "message_type": "text", "content": "Parfait 😊 Votre présence est confirmée pour le rendez-vous avec *DR ALAMI MUSTAPHA* le *samedi 28 mars 2026* à *12:15* chez Tanger Bay Dental Center. À bientôt إن شاء الله 🙏🏻", "created_at": "2026-03-27T15:31:28.552160", "media_url": null, "media_mime_type": null}]...
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Parfait 😊 Votre présence est confirmée pour le ren Parfait 😊 Votre présence est confirmée pour le rendez-vous avec *DR ALAMI MUSTAPHA* le *samedi 28 mars 2026* à *12:15* chez Tanger Bay Dental Center. À bientôt إن شاء الله 🙏🏻...
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[{"id": 7527, "message_id": "3 [{"id": 7527, "message_id": "3EB0E0E75A71512878B31A", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image contains a cartoon representation of a tooth with facial features such as eyes and a mouth, smiling. The tooth is holding a small notepad with a checkmark inside a checkbox, suggesting confirmation. The image includes text at the top, in French, which reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' indicating a confirmed appointment. Beneath that, it reads 'CHEZ TANGER BAY DENTAL CENTER'. The background shows a blurred dental clinic setting with some equipment visible.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no\n\nUser message context: Salut *BENMASSAOUD Sanae*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *12:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T15:04:52.278255", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1576/download", "media_mime_type": "image/jpeg"}, {"id": 7586, "message_id": "AC1BA0882E97D8E28C4E5F1244965C3B", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-03-27T15:31:27.428951", "media_url": null, "media_mime_type": null}, {"id": 7588, "message_id": "bot_AC1BA0882E97D8E28C4E5F1244965C3B_5733", "sender": "bot", "message_type": "text", "content": "Bonjour Sanae 😊\n\nMerci pour votre confirmation. Votre rendez-vous avec Dr Alami Mustapha est bien confirmé pour le samedi 28 mars 2026 à 12:30 chez Tanger Bay Dental Center. Nous vous attendons avec plaisir. À bientôt إن شاء الله 🙏🏻", "created_at": "2026-03-27T15:31:41.962484", "media_url": null, "media_mime_type": null}]...
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Bonjour Sanae 😊
Merci pour votre confirmation. Vo Bonjour Sanae 😊
Merci pour votre confirmation. Votre rendez-vous avec Dr Alami Mustapha est bien confirmé pour le samedi 28 mars 2026 à 12:30 chez Tanger Bay Dental Center. Nous vous attendons avec plaisir. À bientôt إن شاء الله 🙏🏻...
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[{"id": 5512, "message_id": "b [{"id": 5512, "message_id": "bot_AC2A611FABE4E19F76690855DC7FF006_7021", "sender": "bot", "message_type": "text", "content": "سمعتك 😊 غادي نبلغ الفريق باش ينسقوا الموعد نهار الثلاثاء بعد رمضان إن شاء الله. غادي يتاصلوا بيكوم باش يأكدو الموعد. إذا كان عندك شي حاجة أخرى نقدر نعاونك بها، حنا هنا رهن الإشارة ديالك.", "created_at": "2026-03-16T20:19:31.875293", "media_url": null, "media_mime_type": null}, {"id": 5513, "message_id": "A58A5BA5C98C7EA3C83157BBB3A65B8F", "sender": "bot", "message_type": "text", "content": "<reply_to>[Audio Message]</reply_to> Sf wakha", "created_at": "2026-03-16T20:19:40.049765", "media_url": null, "media_mime_type": null}, {"id": 5514, "message_id": "A56207B9432D1B2F3656A97FB2B9D811", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي واخا شوف الروبو هذا انتقادشي تجاوبني.", "created_at": "2026-03-16T20:19:46.729007", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1019/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5515, "message_id": "ACF8DAFF2558BD3C8504399F9A729F68", "sender": "user", "message_type": "voice", "content": "[Voice message] صاف خليا نهار ثلاث نشوف بلاصة خاوية نقدر نجي معاه.", "created_at": "2026-03-16T20:20:14.744299", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1020/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5517, "message_id": "AC076203271143768ADC52F1EB2DA77C", "sender": "user", "message_type": "voice", "content": "[Voice message] لكن أنا ما كاتقراو لي رسائلي.", "created_at": "2026-03-16T20:20:30.978267", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1021/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5518, "message_id": "AC9EB5A91A5C5E3AB1552BC6AC52457E", "sender": "user", "message_type": "voice", "content": "[Voice message] نهار تلات واش مسلكاك انتي مع الرابعة باش نقدر نجي معاه.", "created_at": "2026-03-16T20:23:30.502887", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1022/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5519, "message_id": "bot_AC9EB5A91A5C5E3AB1552BC6AC52457E_907", "sender": "bot", "message_type": "text", "content": "سمعتك 😊 غادي نبلغ الفريق باش ينسقوا الموعد نهار الثلاثاء مع الرابعة بعد رمضان إن شاء الله. غادي يتاصلوا بيكوم باش يأكدو الموعد. إذا كان عندك شي حاجة أخرى نقدر نعاونك بها، حنا هنا رهن الإشارة ديالك.", "created_at": "2026-03-16T20:23:48.077749", "media_url": null, "media_mime_type": null}, {"id": 5522, "message_id": "A506542114F61D4B28A99C2B44009908", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T20:31:27.090374", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1023/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5523, "message_id": "A5D760FC0FC0BB84D00F506CEF6D6A7D", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T20:31:34.798205", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1024/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5727, "message_id": "3EB0529046BCEB975614F4", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*Mugia Giovanni battista*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mardi 24 mars 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 24 مارس 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-17T12:17:49.990421", "media_url": null, "media_mime_type": null}, {"id": 7592, "message_id": "AC2FA5F86C97A14610139E40E95C2ACA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"shadow\"]\n },\n \"description\": \"The image shows a dental invoice from Tanger Bay Dental Center. The document includes the clinic's logo and name at the top. The text is primarily in French. There is a list detailing two dental procedures involving 'Couronne ceramo-ceramique' on teeth numbers 36 and 37 scheduled for the date 04/03/2026. The client's name is Mugia Giovanni Battista. The total amount mentioned is 7,000.00 Dhs, payable in cash.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"Tanger Bay Dental Center\",\n \"Orthodontie - Implantologie\",\n \"Dentisterie Esthetique - Endodontie\",\n \"Parodontie - Blanchiment\",\n \"Invisalign\",\n \"ICE:\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"partial_view\"]\n },\n \"description\": \"This is an image of a document related to dental services from Tanger Bay Dental Center. The document includes a list of procedures, dates, and the patient's name. The text mentions dental services such as orthodontics, implantology, esthetic dentistry, endodontics, and more. It also shows the clinic's name, logo, and contact information. The total amount charged is 7,000.00 DHS, and payment is made in cash.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"Tanger Bay Dental Center\",\n \"Orthodontie - Implantologie\",\n \"Dentisterie Esthetique - Endodontie\",\n \"Parodontie - Blanchiment\",\n \"Invisalign\",\n \"ICE: 003671367000010 - IF: 66201949 -", "created_at": "2026-03-27T15:37:11.242998", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1596/download", "media_mime_type": "image/jpeg"}, {"id": 7594, "message_id": "bot_AC2FA5F86C97A14610139E40E95C2ACA_2518", "sender": "bot", "message_type": "text", "content": "Thank you for sharing the image. It appears to be a dental invoice from Tanger Bay Dental Center, detailing procedures for 'Couronne ceramo-ceramique' on teeth numbers 36 and 37, scheduled for 04/03/2026. The total amount is 7,000.00 Dhs, payable in cash.\n\nIf you have any questions or need further assistance regarding this invoice, please let me know!", "created_at": "2026-03-27T15:37:37.293397", "media_url": null, "media_mime_type": null}]...
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Thank you for sharing the image. It appears to be Thank you for sharing the image. It appears to be a dental invoice from Tanger Bay Dental Center, detailing procedures for 'Couronne ceramo-ceramique' on teeth numbers 36 and 37, scheduled for 04/03/2026. The total amount is 7,000.00 Dhs, payable in cash.
If you have any questions or need further assistance regarding this invoice, please let me know!...
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[{"id": 7183, "message_id": "3 [{"id": 7183, "message_id": "3EB09FEFA3FC4AAD1F77B1", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL IDRISSI Ilham*\r\nVous avez Rendez Vous avec *Dr. RIAD GUENNOUNI* le *samedi 28 mars 2026* à *13:15* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 28 مارس 2026* على الساعة *13:15* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-26T18:16:11.439836", "media_url": null, "media_mime_type": null}, {"id": 7533, "message_id": "3EB0DC7CE011541EBA8289", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image contains a cartoon representation of a smiling tooth holding a small calendar with a green check mark. The tooth is anthropomorphized with simple facial features, smiling eyes, and a thumb up gesture. Above the tooth, there's a logo of Tanger Bay Dental Center, depicted as a stylized tooth, with the text 'TANGER BAY DENTAL CENTER'. There are two text boxes: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a green check mark, and 'CHEZ TANGER BAY DENTAL CENTER'. The background shows a blurred dental clinic environment with a dental chair and some equipment. The overall color scheme is soft with predominant blues and whites.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n\nUser message context: Salut *EL IDRISSI Ilham*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *13:15*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T15:05:45.171319", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1580/download", "media_mime_type": "image/jpeg"}, {"id": 7593, "message_id": "AC94BA8E0784FC3AE9DB00784C621EA8", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-03-27T15:37:33.277153", "media_url": null, "media_mime_type": null}, {"id": 7595, "message_id": "bot_AC94BA8E0784FC3AE9DB00784C621EA8_2747", "sender": "bot", "message_type": "text", "content": "Parfait 😊 Votre rendez-vous est confirmé le samedi 28 mars 2026 à 13:15 chez Tanger Bay Dental Center. À bientôt إن شاء الله 🙏🏻", "created_at": "2026-03-27T15:37:49.468208", "media_url": null, "media_mime_type": null}]...
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Parfait 😊 Votre rendez-vous est confirmé le samedi Parfait 😊 Votre rendez-vous est confirmé le samedi 28 mars 2026 à 13:15 chez Tanger Bay Dental Center. À bientôt إن شاء الله 🙏🏻...
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[{"id": 5514, "message_id": "A [{"id": 5514, "message_id": "A56207B9432D1B2F3656A97FB2B9D811", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي واخا شوف الروبو هذا انتقادشي تجاوبني.", "created_at": "2026-03-16T20:19:46.729007", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1019/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5515, "message_id": "ACF8DAFF2558BD3C8504399F9A729F68", "sender": "user", "message_type": "voice", "content": "[Voice message] صاف خليا نهار ثلاث نشوف بلاصة خاوية نقدر نجي معاه.", "created_at": "2026-03-16T20:20:14.744299", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1020/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5517, "message_id": "AC076203271143768ADC52F1EB2DA77C", "sender": "user", "message_type": "voice", "content": "[Voice message] لكن أنا ما كاتقراو لي رسائلي.", "created_at": "2026-03-16T20:20:30.978267", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1021/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5518, "message_id": "AC9EB5A91A5C5E3AB1552BC6AC52457E", "sender": "user", "message_type": "voice", "content": "[Voice message] نهار تلات واش مسلكاك انتي مع الرابعة باش نقدر نجي معاه.", "created_at": "2026-03-16T20:23:30.502887", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1022/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5519, "message_id": "bot_AC9EB5A91A5C5E3AB1552BC6AC52457E_907", "sender": "bot", "message_type": "text", "content": "سمعتك 😊 غادي نبلغ الفريق باش ينسقوا الموعد نهار الثلاثاء مع الرابعة بعد رمضان إن شاء الله. غادي يتاصلوا بيكوم باش يأكدو الموعد. إذا كان عندك شي حاجة أخرى نقدر نعاونك بها، حنا هنا رهن الإشارة ديالك.", "created_at": "2026-03-16T20:23:48.077749", "media_url": null, "media_mime_type": null}, {"id": 5522, "message_id": "A506542114F61D4B28A99C2B44009908", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T20:31:27.090374", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1023/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5523, "message_id": "A5D760FC0FC0BB84D00F506CEF6D6A7D", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T20:31:34.798205", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1024/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5727, "message_id": "3EB0529046BCEB975614F4", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*Mugia Giovanni battista*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mardi 24 mars 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 24 مارس 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-17T12:17:49.990421", "media_url": null, "media_mime_type": null}, {"id": 7592, "message_id": "AC2FA5F86C97A14610139E40E95C2ACA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"shadow\"]\n },\n \"description\": \"The image shows a dental invoice from Tanger Bay Dental Center. The document includes the clinic's logo and name at the top. The text is primarily in French. There is a list detailing two dental procedures involving 'Couronne ceramo-ceramique' on teeth numbers 36 and 37 scheduled for the date 04/03/2026. The client's name is Mugia Giovanni Battista. The total amount mentioned is 7,000.00 Dhs, payable in cash.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"Tanger Bay Dental Center\",\n \"Orthodontie - Implantologie\",\n \"Dentisterie Esthetique - Endodontie\",\n \"Parodontie - Blanchiment\",\n \"Invisalign\",\n \"ICE:\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"partial_view\"]\n },\n \"description\": \"This is an image of a document related to dental services from Tanger Bay Dental Center. The document includes a list of procedures, dates, and the patient's name. The text mentions dental services such as orthodontics, implantology, esthetic dentistry, endodontics, and more. It also shows the clinic's name, logo, and contact information. The total amount charged is 7,000.00 DHS, and payment is made in cash.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"Tanger Bay Dental Center\",\n \"Orthodontie - Implantologie\",\n \"Dentisterie Esthetique - Endodontie\",\n \"Parodontie - Blanchiment\",\n \"Invisalign\",\n \"ICE: 003671367000010 - IF: 66201949 -", "created_at": "2026-03-27T15:37:11.242998", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1596/download", "media_mime_type": "image/jpeg"}, {"id": 7594, "message_id": "bot_AC2FA5F86C97A14610139E40E95C2ACA_2518", "sender": "bot", "message_type": "text", "content": "Thank you for sharing the image. It appears to be a dental invoice from Tanger Bay Dental Center, detailing procedures for 'Couronne ceramo-ceramique' on teeth numbers 36 and 37, scheduled for 04/03/2026. The total amount is 7,000.00 Dhs, payable in cash.\n\nIf you have any questions or need further assistance regarding this invoice, please let me know!", "created_at": "2026-03-27T15:37:37.293397", "media_url": null, "media_mime_type": null}, {"id": 7596, "message_id": "ACCE0B4AD61C6E8EAB6F81EC39260A7D", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام أستاذ، صباح الخير، كلشي مزيان، هانية؟ الله يبارك فيك. عافاك شوف قول للطبيب، على حسب دوك les couronnes اللي عدلو داك النهار، كنت باش غادي نصيفطهم la mutuelle، كان كتب ليا شي couronne اللي هي ما كيقبلوهاش la mutuelle، ودابا فاش بدلي هاد la couronne céramo-céramique فاش بدلي هاد le nom، واش شي ممكن يدير كثر من جوج في العام؟ حيت هما قالوا ليا راه ديك l'métallique راه تتقبل حتى 10، 10 des couronnes. واخا حتى تجاوبني عافاك أ بنتي، باش إلا كاين شي حاجة نبدل، نبدل هذيك la facture يعني la facture اللي درتوا ليا اللولة.", "created_at": "2026-03-27T15:38:03.536636", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1597/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7597, "message_id": "bot_ACCE0B4AD61C6E8EAB6F81EC39260A7D_7291", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتمنى تكون الأمور كلها بخير. بالنسبة للسؤال ديالك حول تغيير اسم \"couronne\" في الفاتورة باش تتوافق مع متطلبات \"la mutuelle\"، غادي نبلغ الفريق الطبي ديالنا باش يشوفو هاد المسألة. \n\nواخا تعطيني الإسم الكامل ديالك باش نقدر نوصل المعلومة بشكل دقيق للفريق؟", "created_at": "2026-03-27T15:38:27.374219", "media_url": null, "media_mime_type": null}]...
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بارك الله فيك، نتمنى تكون الأمور كلها بخير. بالنسب بارك الله فيك، نتمنى تكون الأمور كلها بخير. بالنسبة للسؤال ديالك حول تغيير اسم "couronne" في الفاتورة باش تتوافق مع متطلبات "la mutuelle"، غادي نبلغ الفريق الطبي ديالنا باش يشوفو هاد المسألة.
واخا تعطيني الإسم الكامل ديالك باش نقدر نوصل المعلومة بشكل دقيق للفريق؟...
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[{"id": 7326, "message_id": "3 [{"id": 7326, "message_id": "3EB032B317E6287F2ABF70", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL ATMANI Mourad*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *samedi 28 mars 2026* à *09:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 28 مارس 2026* على الساعة *09:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-27T08:54:16.755632", "media_url": null, "media_mime_type": null}, {"id": 7407, "message_id": "AC8AFCC0EEFCD8B76BF07B103529DEE4", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*EL ATMANI Mourad*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *samedi 28 mars 2026* à *09:00* .\r\nEn cas d'empêchement, veuillez...</reply_to> ان شاء الله \nسأحضر", "created_at": "2026-03-27T10:58:58.856032", "media_url": null, "media_mime_type": null}, {"id": 7410, "message_id": "A53EAF009E2BF80CA8BE3DBEEA35C11C", "sender": "bot", "message_type": "text", "content": "Marhba", "created_at": "2026-03-27T11:02:52.721652", "media_url": null, "media_mime_type": null}, {"id": 7510, "message_id": "3EB002480AD7BB955D9059", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a cartoon tooth character holding a notepad with a green check mark. Above the character, there is text in French that reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' and 'CHEZ TANGER BAY DENTAL CENTER'. The background shows a blurred image of a dental clinic setting with a dental chair and some equipment.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"The image is promotional and does not include any clinical or diagnostic elements.\"\n },\n \"\n\nUser message context: Salut *EL ATMANI Mourad*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *09:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T15:02:53.772656", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1567/download", "media_mime_type": "image/jpeg"}, {"id": 7600, "message_id": "ACE7E97B97F09BD3FDFF61590BF40730", "sender": "user", "message_type": "text", "content": "<reply_to>Salut *EL ATMANI Mourad*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 2...</reply_to> Oui", "created_at": "2026-03-27T15:40:50.614743", "media_url": null, "media_mime_type": null}, {"id": 7601, "message_id": "bot_ACE7E97B97F09BD3FDFF61590BF40730_8742", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation, EL ATMANI Mourad 😊 Votre rendez-vous avec Dr. Haitham Boutaib est bien confirmé pour le samedi 28 mars 2026 à 09:00. À bientôt chez Tanger Bay Dental Center إن شاء الله 🙏🏻", "created_at": "2026-03-27T15:41:11.461935", "media_url": null, "media_mime_type": null}]...
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Merci pour votre confirmation, EL ATMANI Mourad 😊 Merci pour votre confirmation, EL ATMANI Mourad 😊 Votre rendez-vous avec Dr. Haitham Boutaib est bien confirmé pour le samedi 28 mars 2026 à 09:00. À bientôt chez Tanger Bay Dental Center إن شاء الله 🙏🏻...
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[{"id": 7536, "message_id": "3 [{"id": 7536, "message_id": "3EB0CC820E159EFC941C9F", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a cartoon tooth character with a smiling face, holding a small notepad with a green checkmark. Above the character, there are blue banners with white text that read, 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' and 'CHEZ TANGER BAY DENTAL CENTER.' The background appears to be an office or clinic setting, with blurred furniture, possibly a dental chair, suggesting a dental clinic environment. The logo 'TANGER BAY DENTAL CENTER' is visible at the top of the image with a stylized tooth design.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\",\n \"TANGER BAY DENTAL CENTER\"\n ],\n\nUser message context: Salut *BOULAICH Imad*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *13:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T15:05:58.761397", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1581/download", "media_mime_type": "image/jpeg"}, {"id": 7538, "message_id": "3EB0A0EA1216FFB36564FE", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a cartoonish smiling tooth character, holding a calendar with a green check mark, symbolizing an appointment confirmation. In the background, the interior of a dental clinic is visible with blurred elements like a dental chair and equipment. The top of the image displays a logo with a stylized tooth and the text 'TANGER BAY DENTAL CENTER'. Below the logo, in the center, there's prominent text stating 'VOTRE RENDEZ-VOUS EST CONFIRMÉ', followed by 'CHEZ TANGER BAY DENTAL CENTER'. The background is a light blue gradient.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": \"not applicable\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"none\",\n \"alignment\": \"none\",\n \"calculus_plaque\": \"none\",\n \"periapical_areas\": \"none\",\n \"other_findings\": \"none\"\n },\n \"text_visible\": [\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY\n\nUser message context: Salut *BOULAICH Aicha*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *13:45*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T15:06:11.165175", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1582/download", "media_mime_type": "image/jpeg"}, {"id": 7546, "message_id": "3A5B6E60D24E36EC04A2", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم احبيبة ديالي، كيف نتي لاباس، بخير، مزيانة؟ الحمد لله، وصافي بصراحة صعيبة تقولها لي دابا وتقول لي أجي غدا لأن أنا بعيدة. و\"أبار\" (Apart) بعيدة عندنا واحد الجنازة، والله العظيم عندنا واحد الجنازة، ما نقدرش نجي غدا. واش تقدر تبدل لي يعني السيمانة اللي ماجية، الاثنين، الثلاثاء، الأربعاء، الخميس، أي نهار بغيتي، حدّي الجمعة، الجمعة غانطلع ف حالي، صافي، حيت حنا عندنا العطلة غانبقى ف طنجة من الاثنين حتى للجمعة، إلى قدرتي تعطيني شي نهار من هاد النّهارات.", "created_at": "2026-03-27T15:12:03.427669", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1583/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7549, "message_id": "A5A7212BE291D5DDE7BFCF01056F12EB", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T15:12:44.934225", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1585/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7550, "message_id": "bot_3A5B6E60D24E36EC04A2_2450", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊\n\nكنعتدر على الظروف اللي عندك. غادي نبلغ الفريق بالإلغاء ديال الموعد ديالك غدا، وغادي نحاول نلقاو ليك موعد جديد في الأسبوع الجاي. واش ممكن تعطيني الإسم ديالك باش نكمل الإجراءات؟ شكرا بارك الله فيك.", "created_at": "2026-03-27T15:12:56.666446", "media_url": null, "media_mime_type": null}, {"id": 7558, "message_id": "3A31C068A78440D20A35", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nصافي حبيبة ديالي، إن شاء الله يا ربي. غير أنا قلت ليك، عندي من التنين للجمعة. صافي، هادو هما النهار لي نقدر نجي فيهم، التنين، التلات، لاربوع، لخميس أولا الجمعة. إيه، لاسم عماد بولعيش وعائشة بولعيش.\n\n**Latin Script (Transliteration):**\nSafi hbiba dyali, insh'Allah ya rabi. Gher ana glt lik, andi men tnin l jomo'a. Safi, hado homa nhar li n9der nji fihom, tnin, tlat, l'arb'a, l'khmiss, awla l'jomo'a. Eh, l'ism Imad Boulaich w Aicha Boulaich.", "created_at": "2026-03-27T15:18:51.670733", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1586/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7563, "message_id": "bot_3A31C068A78440D20A35_258", "sender": "bot", "message_type": "text", "content": "بارك الله فيك على المعلومات. تم إلغاء الموعد السابق وغادي نحاول نلقاو ليكوم موعد جديد. عندنا مواعيد متاحة نهار الاثنين 30 مارس 2026 على الساعة:\n\n- 10:00\n- 14:30\n\nشنو الأنسب ليكوم؟ 😊", "created_at": "2026-03-27T15:19:16.021675", "media_url": null, "media_mime_type": null}, {"id": 7604, "message_id": "3AD109D4E6167B6692CE", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"أحبيبة ديالي، نهار التنين، صافي مزيانة، واخا، مع الجوج ونص مزيانة ليا، جوج ونص مزيانة.\"\n\n**Latin Script:**\n\"Ahbiba dyali, nhar tneyn, safi mzyana, wakha, m'a jouj o nss mzyana liya, jouj o nss mzyana.\"\n\n**English Translation (for context):**\n\"My dear, Monday, it's fine, okay, two-thirty is good for me, two-thirty is good.\"", "created_at": "2026-03-27T15:44:15.599219", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1599/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7605, "message_id": "bot_3AD109D4E6167B6692CE_4662", "sender": "bot", "message_type": "text", "content": "مزيان 😊 تسجّل الموعد ديالكوم نهار الاثنين 30 مارس 2026 على الساعة 14:30. نتسناوكوم إن شاء الله 🙏🏻", "created_at": "2026-03-27T15:44:35.924188", "media_url": null, "media_mime_type": null}]...
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مزيان 😊 تسجّل الموعد ديالكوم نهار الاثنين 30 مارس مزيان 😊 تسجّل الموعد ديالكوم نهار الاثنين 30 مارس 2026 على الساعة 14:30. نتسناوكوم إن شاء الله 🙏🏻...
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[{"id": 7606, "message_id": "A [{"id": 7606, "message_id": "A56B10492196C115F632CF8E2E3179CB", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-03-27T15:49:02.884495", "media_url": null, "media_mime_type": null}, {"id": 7607, "message_id": "A5366FA9749065ACC141394275E53957", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-27T15:49:05.105894", "media_url": null, "media_mime_type": null}, {"id": 7608, "message_id": "bot_A56B10492196C115F632CF8E2E3179CB_8921", "sender": "bot", "message_type": "text", "content": "Je suis là pour vous aider ! 😊 Comment puis-je vous assister aujourd'hui ?", "created_at": "2026-03-27T15:49:14.474345", "media_url": null, "media_mime_type": null}]...
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Je suis là pour vous aider ! 😊 Comment puis-je vou Je suis là pour vous aider ! 😊 Comment puis-je vous assister aujourd'hui ?...
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[{"id": 7169, "message_id": "A [{"id": 7169, "message_id": "A57C4B5C1EB8FB07EDAE28F4C2D3921E", "sender": "bot", "message_type": "text", "content": "<reply_to>12 mezinna v</reply_to> Ok", "created_at": "2026-03-26T17:59:37.443535", "media_url": null, "media_mime_type": null}, {"id": 7170, "message_id": "3A981545161BCA4B0A3E", "sender": "user", "message_type": "text", "content": "Merci bcp 🙏", "created_at": "2026-03-26T17:59:44.781678", "media_url": null, "media_mime_type": null}, {"id": 7171, "message_id": "3EB023F450910258112B12", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*SORF Oumaima *\r\nVous avez Rendez Vous avec *Dr. RIAD GUENNOUNI* le *samedi 28 mars 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 28 مارس 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-26T18:00:06.033879", "media_url": null, "media_mime_type": null}, {"id": 7176, "message_id": "3A4BE6D47D2A32D8AA5D", "sender": "user", "message_type": "text", "content": "J’ai payé f le 7/03 donc cette fois ci pas la peine yk . \nEnsuite je paye mara f dik 2 seances dial avril n’est ce pas", "created_at": "2026-03-26T18:07:34.591792", "media_url": null, "media_mime_type": null}, {"id": 7188, "message_id": "A5B7744401597867083E42068085CE10", "sender": "bot", "message_type": "voice", "content": "[Voice message] شوف بالنسبة للـ paiement، دبا الطبيب غادي غير يشوفك وصافي، غادي يشوف ديك الحالة ديالك باش يعرف زعما traitement اللي غادي.. زعما اللي غادي يكمل معاك، واش غاتبقا تجي مرة وحدة فالشهر ولا جوج مرات فالشهر؟ إلا كنتي غادي تجي مرة وحدة فالشهر غاتبقا تخلص مرة وحدة فالشهر، إلا كنتي غادي جوج مرات فالشهر غاتبقا تخلص جوج مرات فالشهر، صافي؟", "created_at": "2026-03-26T18:21:10.795989", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1461/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7191, "message_id": "3A8C118E00C4FE996A36", "sender": "user", "message_type": "text", "content": "Ah d’accord donc hoa db ghadi ghi y analyser l khedma dial lowla", "created_at": "2026-03-26T18:21:42.376061", "media_url": null, "media_mime_type": null}, {"id": 7192, "message_id": "3AD4CAA268F8E0874C31", "sender": "user", "message_type": "text", "content": "Safi wakha nchofo Ach ghy9ol", "created_at": "2026-03-26T18:21:56.056945", "media_url": null, "media_mime_type": null}, {"id": 7193, "message_id": "A5CEB81FB200E6C4ECC809E2A58B5885", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n**\"ييه، غدا إن شاء الله يعني غاي- غادي يأناليزي الحالة ديالك، يشوف تريطمون (traitement) ديالك كيفاش عامل وداكشي وكيفاش كان، وإن شاء الله باش يبدا معاك.\"**\n\n---\n**Latin script (Transcription):**\n\"Yeh, ghedda incha’Allah, yaani ghay- ghadi yanalyzer l-hala dyalk, y-chouf traitement dyalk kifach ‘amel w dakchi w kifach kan, w incha’Allah bach yebda m’aak.\"", "created_at": "2026-03-26T18:23:49.441819", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1462/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7194, "message_id": "3AC8C7FB111EF07106BD", "sender": "user", "message_type": "text", "content": "Safi ca marche merci bcp", "created_at": "2026-03-26T18:24:02.801863", "media_url": null, "media_mime_type": null}, {"id": 7524, "message_id": "3EB0E8C881A8F0E4D91452", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a cartoon character resembling a smiling tooth holding a notepad with a large checkmark. In the background, there is an out-of-focus dental office setting with a dental chair. The top part of the image has text: 'TANGER BAY DENTAL CENTER' along with a tooth-shaped logo. Below that, banners in blue say 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' and 'CHEZ TANGER BAY DENTAL CENTER', both including checkmark symbols.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\":\n\nUser message context: Salut *SORF Oumaima *👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *12:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T15:04:26.054720", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1574/download", "media_mime_type": "image/jpeg"}, {"id": 7610, "message_id": "3A03BC31AD6B2AD374B8", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-03-27T15:53:30.497825", "media_url": null, "media_mime_type": null}, {"id": 7611, "message_id": "bot_3A03BC31AD6B2AD374B8_1355", "sender": "bot", "message_type": "text", "content": "Parfait 😊 Votre rendez-vous est confirmé le samedi 28 mars 2026 à 12:00 chez Tanger Bay Dental Center. À bientôt إن شاء الله 🙏🏻", "created_at": "2026-03-27T15:54:22.726180", "media_url": null, "media_mime_type": null}]...
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Parfait 😊 Votre rendez-vous est confirmé le samedi Parfait 😊 Votre rendez-vous est confirmé le samedi 28 mars 2026 à 12:00 chez Tanger Bay Dental Center. À bientôt إن شاء الله 🙏🏻...
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[{"id": 7569, "message_id": "A [{"id": 7569, "message_id": "A56E139D3B360D69440B6E05A32253D0", "sender": "bot", "message_type": "text", "content": ".", "created_at": "2026-03-27T15:24:44.903146", "media_url": null, "media_mime_type": null}, {"id": 7571, "message_id": "A5346B409726278F1B6FA86880E9CB4E", "sender": "user", "message_type": "text", "content": "?", "created_at": "2026-03-27T15:24:57.795441", "media_url": null, "media_mime_type": null}, {"id": 7573, "message_id": "3EB0D8B4E1A2349B01EE06", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T15:25:23.548597", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1589/download", "media_mime_type": "image/jpeg"}, {"id": 7574, "message_id": "bot_A5346B409726278F1B6FA86880E9CB4E_1017", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 واش نقدر نعاونك بخصوص موعد، خدمة، ولا العنوان؟", "created_at": "2026-03-27T15:25:29.784902", "media_url": null, "media_mime_type": null}, {"id": 7575, "message_id": "A54C5D88A482A6F57362F4064671413D", "sender": "bot", "message_type": "text", "content": "<reply_to>[Image]</reply_to> شوف", "created_at": "2026-03-27T15:25:38.335676", "media_url": null, "media_mime_type": null}, {"id": 7576, "message_id": "A5EEA5A731873DA893018AD17F4F48F6", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-03-27T15:25:42.254046", "media_url": null, "media_mime_type": null}, {"id": 7577, "message_id": "A55586149F6D543D6639414C69AB0B76", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"أنا كنظن هو هذا، هذا اللي جا نهار د الجمعة مع الثمانية د العشية.\"\n\n**Latin Script:**\n\"Ana kandann huwa hada, hada lli ja nhar d ljumu'a ma'a ttmnya d l'achiya.\"\n\n**English Translation (for context):**\n\"I think it's this one, the one that came on Friday at 8 PM.\"", "created_at": "2026-03-27T15:25:44.721567", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1590/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7578, "message_id": "A51A38D81F415415A80CB5595104BE11", "sender": "bot", "message_type": "voice", "content": "[Voice message] وا شفتي هادي مكتوب زرهوني ماشي الزهواني.", "created_at": "2026-03-27T15:25:48.382276", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1591/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7612, "message_id": "3EB0D90F26730579AB77BA", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"A panoramic dental X-ray showing a full set of teeth, jaw bones, and surrounding structures. The image is clear and well-defined, displaying both upper and lower dental arches, root structures, and bone density. The X-ray shows a standard anatomical structure with visible teeth, roots, sinuses, and part of the nasal cavity.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"Teeth appear intact with visible roots; no obvious decay or fractures noted.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"Teeth appear intact with visible roots; no obvious decay or fractures noted.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_right\",\n \"observation\": \"Teeth appear intact; third molar partially visible.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"Teeth appear intact; third molar partially visible.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\":", "created_at": "2026-03-27T15:58:39.217888", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1601/download", "media_mime_type": "image/jpeg"}, {"id": 7613, "message_id": "3EB0EEAB9CBFFDDD582C62", "sender": "bot", "message_type": "text", "content": "HAYAT DAHMAN", "created_at": "2026-03-27T15:58:48.323614", "media_url": null, "media_mime_type": null}, {"id": 7614, "message_id": "A5ED808C99D0C34860C136A6DFBC453A", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-03-27T15:59:05.882780", "media_url": null, "media_mime_type": null}, {"id": 7615, "message_id": "bot_A5ED808C99D0C34860C136A6DFBC453A_2703", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻 واش نقدر نعاونكوم بشي حاجة أخرى؟", "created_at": "2026-03-27T15:59:33.534406", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيكوم 🙏🏻 واش نقدر نعاونكوم بشي حاجة أخ العفو مرحبا بيكوم 🙏🏻 واش نقدر نعاونكوم بشي حاجة أخرى؟...
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[{"id": 7181, "message_id": "3 [{"id": 7181, "message_id": "3EB010C7DA3C6472F32298", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*RACHDI Naima*\r\nVous avez Rendez Vous avec *Dr. RIAD GUENNOUNI* le *samedi 28 mars 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 28 مارس 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-26T18:10:16.767725", "media_url": null, "media_mime_type": null}, {"id": 7196, "message_id": "ACF02138E8440659698C32E0726DF8F6", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*RACHDI Naima*\r\nVous avez Rendez Vous avec *Dr. RIAD GUENNOUNI* le *samedi 28 mars 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez cont...</reply_to> Bonsoir,\nStp , j’ai une question : ce rendez-vous concerne-t-il la deuxième séance d’orthodontie du mois de mars ou sera-t-il compté pour le mois d’avril ?", "created_at": "2026-03-26T18:33:51.383591", "media_url": null, "media_mime_type": null}, {"id": 7516, "message_id": "3EB0AA4C46DD7AB7F7BBC1", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a smiling cartoon tooth character holding a notepad with a checkmark. Above the character, there is text in French that reads: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' which translates to 'Your appointment is confirmed'. Below that, another text says: 'CHEZ TANGER BAY DENTAL CENTER'. The background shows a blurred dental clinic setting with dental chairs visible, hinting at a clinic environment. The logo for Tanger Bay Dental Center is at the top, featuring a stylized tooth.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\",\n \"TANGER BAY DENTAL CENTER\"\n ],\n \"possible_concerns\":\n\nUser message context: Salut *RACHDI Naima*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *11:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T15:03:46.404230", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1571/download", "media_mime_type": "image/jpeg"}, {"id": 7556, "message_id": "A559C6A8E41AA29ADC135FB5A81BEC6C", "sender": "bot", "message_type": "text", "content": "la deuxième séance d’orthodontie du mois de mars", "created_at": "2026-03-27T15:17:07.675540", "media_url": null, "media_mime_type": null}, {"id": 7618, "message_id": "AC2EB9627526157F3E77085D4CE65B98", "sender": "user", "message_type": "text", "content": "<reply_to>Salut *RACHDI Naima*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars...</reply_to> Bonsoir, Oui inshallah", "created_at": "2026-03-27T16:04:55.376003", "media_url": null, "media_mime_type": null}, {"id": 7619, "message_id": "bot_AC2EB9627526157F3E77085D4CE65B98_4173", "sender": "bot", "message_type": "text", "content": "Bonsoir Naima 😊 Votre rendez-vous pour la deuxième séance d’orthodontie du mois de mars est bien confirmé pour le samedi 28 mars 2026 à 11:00 chez Tanger Bay Dental Center. À bientôt إن شاء الله 🙏🏻", "created_at": "2026-03-27T16:05:17.842313", "media_url": null, "media_mime_type": null}]...
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Bonsoir Naima 😊 Votre rendez-vous pour la deuxième Bonsoir Naima 😊 Votre rendez-vous pour la deuxième séance d’orthodontie du mois de mars est bien confirmé pour le samedi 28 mars 2026 à 11:00 chez Tanger Bay Dental Center. À bientôt إن شاء الله 🙏🏻...
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[{"id": 7620, "message_id": "3 [{"id": 7620, "message_id": "3A3AB222575B62371071", "sender": "user", "message_type": "text", "content": "Salam alikom", "created_at": "2026-03-27T16:07:32.089974", "media_url": null, "media_mime_type": null}, {"id": 7621, "message_id": "A55ADD59F7DF7CF58C555160217B95BA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-27T16:07:32.683402", "media_url": null, "media_mime_type": null}, {"id": 7622, "message_id": "bot_3A3AB222575B62371071_522", "sender": "bot", "message_type": "text", "content": "Merci pour votre message. Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-27T16:07:43.110364", "media_url": null, "media_mime_type": null}]...
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Merci pour votre message. Comment puis-je vous aid Merci pour votre message. Comment puis-je vous aider aujourd'hui ? 😊...
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[{"id": 7620, "message_id": "3 [{"id": 7620, "message_id": "3A3AB222575B62371071", "sender": "user", "message_type": "text", "content": "Salam alikom", "created_at": "2026-03-27T16:07:32.089974", "media_url": null, "media_mime_type": null}, {"id": 7621, "message_id": "A55ADD59F7DF7CF58C555160217B95BA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-27T16:07:32.683402", "media_url": null, "media_mime_type": null}, {"id": 7622, "message_id": "bot_3A3AB222575B62371071_522", "sender": "bot", "message_type": "text", "content": "Merci pour votre message. Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-27T16:07:43.110364", "media_url": null, "media_mime_type": null}, {"id": 7623, "message_id": "3ACEBDF7B6C144C1374D", "sender": "user", "message_type": "text", "content": "Bghit nsa9si Ana bagha n3adel ibtisama dyale", "created_at": "2026-03-27T16:08:41.344752", "media_url": null, "media_mime_type": null}, {"id": 7624, "message_id": "3A80A8E78FBD78615FE2", "sender": "user", "message_type": "text", "content": "Ma3andixhi joj snan 9odamiyin", "created_at": "2026-03-27T16:08:53.086981", "media_url": null, "media_mime_type": null}, {"id": 7625, "message_id": "3A23D8C560FFB9BE4A82", "sender": "user", "message_type": "text", "content": "Bghit ndl snan", "created_at": "2026-03-27T16:09:00.904612", "media_url": null, "media_mime_type": null}, {"id": 7627, "message_id": "bot_3A23D8C560FFB9BE4A82_6992", "sender": "bot", "message_type": "text", "content": "باش نعاونوك، واش بغيتو شي موعد باش تشوفو الدكتور؟ إذا ممكن، قولو ليا الإسم الكامل ديالكوم والوقت اللي مناسب ليكوم. 😊", "created_at": "2026-03-27T16:09:12.918172", "media_url": null, "media_mime_type": null}]...
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باش نعاونوك، واش بغيتو شي موعد باش تشوفو الدكتور؟ باش نعاونوك، واش بغيتو شي موعد باش تشوفو الدكتور؟ إذا ممكن، قولو ليا الإسم الكامل ديالكوم والوقت اللي مناسب ليكوم. 😊...
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[{"id": 7620, "message_id": "3 [{"id": 7620, "message_id": "3A3AB222575B62371071", "sender": "user", "message_type": "text", "content": "Salam alikom", "created_at": "2026-03-27T16:07:32.089974", "media_url": null, "media_mime_type": null}, {"id": 7621, "message_id": "A55ADD59F7DF7CF58C555160217B95BA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-27T16:07:32.683402", "media_url": null, "media_mime_type": null}, {"id": 7622, "message_id": "bot_3A3AB222575B62371071_522", "sender": "bot", "message_type": "text", "content": "Merci pour votre message. Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-27T16:07:43.110364", "media_url": null, "media_mime_type": null}, {"id": 7623, "message_id": "3ACEBDF7B6C144C1374D", "sender": "user", "message_type": "text", "content": "Bghit nsa9si Ana bagha n3adel ibtisama dyale", "created_at": "2026-03-27T16:08:41.344752", "media_url": null, "media_mime_type": null}, {"id": 7624, "message_id": "3A80A8E78FBD78615FE2", "sender": "user", "message_type": "text", "content": "Ma3andixhi joj snan 9odamiyin", "created_at": "2026-03-27T16:08:53.086981", "media_url": null, "media_mime_type": null}, {"id": 7625, "message_id": "3A23D8C560FFB9BE4A82", "sender": "user", "message_type": "text", "content": "Bghit ndl snan", "created_at": "2026-03-27T16:09:00.904612", "media_url": null, "media_mime_type": null}, {"id": 7627, "message_id": "bot_3A23D8C560FFB9BE4A82_6992", "sender": "bot", "message_type": "text", "content": "باش نعاونوك، واش بغيتو شي موعد باش تشوفو الدكتور؟ إذا ممكن، قولو ليا الإسم الكامل ديالكوم والوقت اللي مناسب ليكوم. 😊", "created_at": "2026-03-27T16:09:12.918172", "media_url": null, "media_mime_type": null}, {"id": 7629, "message_id": "3AD8E2FEFA35F33E8936", "sender": "user", "message_type": "text", "content": "Ana kanskon bara maghrib", "created_at": "2026-03-27T16:09:31.685853", "media_url": null, "media_mime_type": null}, {"id": 7630, "message_id": "bot_3AD8E2FEFA35F33E8936_8482", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 بما أنك خارج المغرب، واش بغيتو شي استشارة عبر الهاتف أو الفيديو مع الدكتور؟ إذا كان ممكن، قولو ليا الوقت اللي يناسبكوم باش نرتبو الموعد.", "created_at": "2026-03-27T16:09:43.872213", "media_url": null, "media_mime_type": null}]...
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مرحبا! 😊 بما أنك خارج المغرب، واش بغيتو شي استشارة مرحبا! 😊 بما أنك خارج المغرب، واش بغيتو شي استشارة عبر الهاتف أو الفيديو مع الدكتور؟ إذا كان ممكن، قولو ليا الوقت اللي يناسبكوم باش نرتبو الموعد....
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[{"id": 7620, "message_id": "3 [{"id": 7620, "message_id": "3A3AB222575B62371071", "sender": "user", "message_type": "text", "content": "Salam alikom", "created_at": "2026-03-27T16:07:32.089974", "media_url": null, "media_mime_type": null}, {"id": 7621, "message_id": "A55ADD59F7DF7CF58C555160217B95BA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-27T16:07:32.683402", "media_url": null, "media_mime_type": null}, {"id": 7622, "message_id": "bot_3A3AB222575B62371071_522", "sender": "bot", "message_type": "text", "content": "Merci pour votre message. Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-27T16:07:43.110364", "media_url": null, "media_mime_type": null}, {"id": 7623, "message_id": "3ACEBDF7B6C144C1374D", "sender": "user", "message_type": "text", "content": "Bghit nsa9si Ana bagha n3adel ibtisama dyale", "created_at": "2026-03-27T16:08:41.344752", "media_url": null, "media_mime_type": null}, {"id": 7624, "message_id": "3A80A8E78FBD78615FE2", "sender": "user", "message_type": "text", "content": "Ma3andixhi joj snan 9odamiyin", "created_at": "2026-03-27T16:08:53.086981", "media_url": null, "media_mime_type": null}, {"id": 7625, "message_id": "3A23D8C560FFB9BE4A82", "sender": "user", "message_type": "text", "content": "Bghit ndl snan", "created_at": "2026-03-27T16:09:00.904612", "media_url": null, "media_mime_type": null}, {"id": 7627, "message_id": "bot_3A23D8C560FFB9BE4A82_6992", "sender": "bot", "message_type": "text", "content": "باش نعاونوك، واش بغيتو شي موعد باش تشوفو الدكتور؟ إذا ممكن، قولو ليا الإسم الكامل ديالكوم والوقت اللي مناسب ليكوم. 😊", "created_at": "2026-03-27T16:09:12.918172", "media_url": null, "media_mime_type": null}, {"id": 7629, "message_id": "3AD8E2FEFA35F33E8936", "sender": "user", "message_type": "text", "content": "Ana kanskon bara maghrib", "created_at": "2026-03-27T16:09:31.685853", "media_url": null, "media_mime_type": null}, {"id": 7630, "message_id": "bot_3AD8E2FEFA35F33E8936_8482", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 بما أنك خارج المغرب، واش بغيتو شي استشارة عبر الهاتف أو الفيديو مع الدكتور؟ إذا كان ممكن، قولو ليا الوقت اللي يناسبكوم باش نرتبو الموعد.", "created_at": "2026-03-27T16:09:43.872213", "media_url": null, "media_mime_type": null}, {"id": 7631, "message_id": "3AF4B3D20179EACE6130", "sender": "user", "message_type": "text", "content": "Ila jit khsni nji nichan Bach n3adl", "created_at": "2026-03-27T16:09:44.568860", "media_url": null, "media_mime_type": null}, {"id": 7632, "message_id": "bot_3AF4B3D20179EACE6130_9209", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 واخا، إذا بغيتو تجيو مباشرة باش تشوفو الدكتور، من الأفضل تنسقو معانا موعد مسبق باش نضمنو ليكوم الوقت المناسب. قولو ليا الإسم ديالكوم والوقت اللي ممكن تجيو فيه، وغادي نحاول نلقا ليكوم أنسب توقيت.", "created_at": "2026-03-27T16:09:54.004476", "media_url": null, "media_mime_type": null}]...
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مرحبا! 😊 واخا، إذا بغيتو تجيو مباشرة باش تشوفو الد مرحبا! 😊 واخا، إذا بغيتو تجيو مباشرة باش تشوفو الدكتور، من الأفضل تنسقو معانا موعد مسبق باش نضمنو ليكوم الوقت المناسب. قولو ليا الإسم ديالكوم والوقت اللي ممكن تجيو فيه، وغادي نحاول نلقا ليكوم أنسب توقيت....
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[{"id": 7621, "message_id": "A [{"id": 7621, "message_id": "A55ADD59F7DF7CF58C555160217B95BA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-27T16:07:32.683402", "media_url": null, "media_mime_type": null}, {"id": 7622, "message_id": "bot_3A3AB222575B62371071_522", "sender": "bot", "message_type": "text", "content": "Merci pour votre message. Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-27T16:07:43.110364", "media_url": null, "media_mime_type": null}, {"id": 7623, "message_id": "3ACEBDF7B6C144C1374D", "sender": "user", "message_type": "text", "content": "Bghit nsa9si Ana bagha n3adel ibtisama dyale", "created_at": "2026-03-27T16:08:41.344752", "media_url": null, "media_mime_type": null}, {"id": 7624, "message_id": "3A80A8E78FBD78615FE2", "sender": "user", "message_type": "text", "content": "Ma3andixhi joj snan 9odamiyin", "created_at": "2026-03-27T16:08:53.086981", "media_url": null, "media_mime_type": null}, {"id": 7625, "message_id": "3A23D8C560FFB9BE4A82", "sender": "user", "message_type": "text", "content": "Bghit ndl snan", "created_at": "2026-03-27T16:09:00.904612", "media_url": null, "media_mime_type": null}, {"id": 7627, "message_id": "bot_3A23D8C560FFB9BE4A82_6992", "sender": "bot", "message_type": "text", "content": "باش نعاونوك، واش بغيتو شي موعد باش تشوفو الدكتور؟ إذا ممكن، قولو ليا الإسم الكامل ديالكوم والوقت اللي مناسب ليكوم. 😊", "created_at": "2026-03-27T16:09:12.918172", "media_url": null, "media_mime_type": null}, {"id": 7629, "message_id": "3AD8E2FEFA35F33E8936", "sender": "user", "message_type": "text", "content": "Ana kanskon bara maghrib", "created_at": "2026-03-27T16:09:31.685853", "media_url": null, "media_mime_type": null}, {"id": 7630, "message_id": "bot_3AD8E2FEFA35F33E8936_8482", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 بما أنك خارج المغرب، واش بغيتو شي استشارة عبر الهاتف أو الفيديو مع الدكتور؟ إذا كان ممكن، قولو ليا الوقت اللي يناسبكوم باش نرتبو الموعد.", "created_at": "2026-03-27T16:09:43.872213", "media_url": null, "media_mime_type": null}, {"id": 7631, "message_id": "3AF4B3D20179EACE6130", "sender": "user", "message_type": "text", "content": "Ila jit khsni nji nichan Bach n3adl", "created_at": "2026-03-27T16:09:44.568860", "media_url": null, "media_mime_type": null}, {"id": 7632, "message_id": "bot_3AF4B3D20179EACE6130_9209", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 واخا، إذا بغيتو تجيو مباشرة باش تشوفو الدكتور، من الأفضل تنسقو معانا موعد مسبق باش نضمنو ليكوم الوقت المناسب. قولو ليا الإسم ديالكوم والوقت اللي ممكن تجيو فيه، وغادي نحاول نلقا ليكوم أنسب توقيت.", "created_at": "2026-03-27T16:09:54.004476", "media_url": null, "media_mime_type": null}, {"id": 7633, "message_id": "3A706C6DC12800E3B1E2", "sender": "user", "message_type": "text", "content": "Wakha", "created_at": "2026-03-27T16:09:56.194433", "media_url": null, "media_mime_type": null}, {"id": 7634, "message_id": "bot_3A706C6DC12800E3B1E2_7948", "sender": "bot", "message_type": "text", "content": "باش نعاونوكوم، واخا تقولو ليا الإسم الكامل ديالكوم والوقت اللي مناسب ليكوم باش نحجزو ليكوم موعد مع الدكتور. 😊", "created_at": "2026-03-27T16:10:05.881106", "media_url": null, "media_mime_type": null}]...
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باش نعاونوكوم، واخا تقولو ليا الإسم الكامل ديالكوم باش نعاونوكوم، واخا تقولو ليا الإسم الكامل ديالكوم والوقت اللي مناسب ليكوم باش نحجزو ليكوم موعد مع الدكتور. 😊...
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[{"id": 7623, "message_id": "3 [{"id": 7623, "message_id": "3ACEBDF7B6C144C1374D", "sender": "user", "message_type": "text", "content": "Bghit nsa9si Ana bagha n3adel ibtisama dyale", "created_at": "2026-03-27T16:08:41.344752", "media_url": null, "media_mime_type": null}, {"id": 7624, "message_id": "3A80A8E78FBD78615FE2", "sender": "user", "message_type": "text", "content": "Ma3andixhi joj snan 9odamiyin", "created_at": "2026-03-27T16:08:53.086981", "media_url": null, "media_mime_type": null}, {"id": 7625, "message_id": "3A23D8C560FFB9BE4A82", "sender": "user", "message_type": "text", "content": "Bghit ndl snan", "created_at": "2026-03-27T16:09:00.904612", "media_url": null, "media_mime_type": null}, {"id": 7627, "message_id": "bot_3A23D8C560FFB9BE4A82_6992", "sender": "bot", "message_type": "text", "content": "باش نعاونوك، واش بغيتو شي موعد باش تشوفو الدكتور؟ إذا ممكن، قولو ليا الإسم الكامل ديالكوم والوقت اللي مناسب ليكوم. 😊", "created_at": "2026-03-27T16:09:12.918172", "media_url": null, "media_mime_type": null}, {"id": 7629, "message_id": "3AD8E2FEFA35F33E8936", "sender": "user", "message_type": "text", "content": "Ana kanskon bara maghrib", "created_at": "2026-03-27T16:09:31.685853", "media_url": null, "media_mime_type": null}, {"id": 7630, "message_id": "bot_3AD8E2FEFA35F33E8936_8482", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 بما أنك خارج المغرب، واش بغيتو شي استشارة عبر الهاتف أو الفيديو مع الدكتور؟ إذا كان ممكن، قولو ليا الوقت اللي يناسبكوم باش نرتبو الموعد.", "created_at": "2026-03-27T16:09:43.872213", "media_url": null, "media_mime_type": null}, {"id": 7631, "message_id": "3AF4B3D20179EACE6130", "sender": "user", "message_type": "text", "content": "Ila jit khsni nji nichan Bach n3adl", "created_at": "2026-03-27T16:09:44.568860", "media_url": null, "media_mime_type": null}, {"id": 7632, "message_id": "bot_3AF4B3D20179EACE6130_9209", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 واخا، إذا بغيتو تجيو مباشرة باش تشوفو الدكتور، من الأفضل تنسقو معانا موعد مسبق باش نضمنو ليكوم الوقت المناسب. قولو ليا الإسم ديالكوم والوقت اللي ممكن تجيو فيه، وغادي نحاول نلقا ليكوم أنسب توقيت.", "created_at": "2026-03-27T16:09:54.004476", "media_url": null, "media_mime_type": null}, {"id": 7633, "message_id": "3A706C6DC12800E3B1E2", "sender": "user", "message_type": "text", "content": "Wakha", "created_at": "2026-03-27T16:09:56.194433", "media_url": null, "media_mime_type": null}, {"id": 7634, "message_id": "bot_3A706C6DC12800E3B1E2_7948", "sender": "bot", "message_type": "text", "content": "باش نعاونوكوم، واخا تقولو ليا الإسم الكامل ديالكوم والوقت اللي مناسب ليكوم باش نحجزو ليكوم موعد مع الدكتور. 😊", "created_at": "2026-03-27T16:10:05.881106", "media_url": null, "media_mime_type": null}, {"id": 7635, "message_id": "3A905A0912BB039E227F", "sender": "user", "message_type": "text", "content": "Aya Bouhou \nF ayi wa9t momkin", "created_at": "2026-03-27T16:10:25.268519", "media_url": null, "media_mime_type": null}, {"id": 7636, "message_id": "bot_3A905A0912BB039E227F_1169", "sender": "bot", "message_type": "text", "content": "عندنا يوم الاثنين 30 مارس على الساعة 09:00 أو 11:30. شنو الأنسب ليك Aya؟ 😊", "created_at": "2026-03-27T16:10:38.891982", "media_url": null, "media_mime_type": null}]...
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عندنا يوم الاثنين 30 مارس على الساعة 09:00 أو 11:3 عندنا يوم الاثنين 30 مارس على الساعة 09:00 أو 11:30. شنو الأنسب ليك Aya؟ 😊...
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[{"id": 7627, "message_id": "b [{"id": 7627, "message_id": "bot_3A23D8C560FFB9BE4A82_6992", "sender": "bot", "message_type": "text", "content": "باش نعاونوك، واش بغيتو شي موعد باش تشوفو الدكتور؟ إذا ممكن، قولو ليا الإسم الكامل ديالكوم والوقت اللي مناسب ليكوم. 😊", "created_at": "2026-03-27T16:09:12.918172", "media_url": null, "media_mime_type": null}, {"id": 7629, "message_id": "3AD8E2FEFA35F33E8936", "sender": "user", "message_type": "text", "content": "Ana kanskon bara maghrib", "created_at": "2026-03-27T16:09:31.685853", "media_url": null, "media_mime_type": null}, {"id": 7630, "message_id": "bot_3AD8E2FEFA35F33E8936_8482", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 بما أنك خارج المغرب، واش بغيتو شي استشارة عبر الهاتف أو الفيديو مع الدكتور؟ إذا كان ممكن، قولو ليا الوقت اللي يناسبكوم باش نرتبو الموعد.", "created_at": "2026-03-27T16:09:43.872213", "media_url": null, "media_mime_type": null}, {"id": 7631, "message_id": "3AF4B3D20179EACE6130", "sender": "user", "message_type": "text", "content": "Ila jit khsni nji nichan Bach n3adl", "created_at": "2026-03-27T16:09:44.568860", "media_url": null, "media_mime_type": null}, {"id": 7632, "message_id": "bot_3AF4B3D20179EACE6130_9209", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 واخا، إذا بغيتو تجيو مباشرة باش تشوفو الدكتور، من الأفضل تنسقو معانا موعد مسبق باش نضمنو ليكوم الوقت المناسب. قولو ليا الإسم ديالكوم والوقت اللي ممكن تجيو فيه، وغادي نحاول نلقا ليكوم أنسب توقيت.", "created_at": "2026-03-27T16:09:54.004476", "media_url": null, "media_mime_type": null}, {"id": 7633, "message_id": "3A706C6DC12800E3B1E2", "sender": "user", "message_type": "text", "content": "Wakha", "created_at": "2026-03-27T16:09:56.194433", "media_url": null, "media_mime_type": null}, {"id": 7634, "message_id": "bot_3A706C6DC12800E3B1E2_7948", "sender": "bot", "message_type": "text", "content": "باش نعاونوكوم، واخا تقولو ليا الإسم الكامل ديالكوم والوقت اللي مناسب ليكوم باش نحجزو ليكوم موعد مع الدكتور. 😊", "created_at": "2026-03-27T16:10:05.881106", "media_url": null, "media_mime_type": null}, {"id": 7635, "message_id": "3A905A0912BB039E227F", "sender": "user", "message_type": "text", "content": "Aya Bouhou \nF ayi wa9t momkin", "created_at": "2026-03-27T16:10:25.268519", "media_url": null, "media_mime_type": null}, {"id": 7636, "message_id": "bot_3A905A0912BB039E227F_1169", "sender": "bot", "message_type": "text", "content": "عندنا يوم الاثنين 30 مارس على الساعة 09:00 أو 11:30. شنو الأنسب ليك Aya؟ 😊", "created_at": "2026-03-27T16:10:38.891982", "media_url": null, "media_mime_type": null}, {"id": 7637, "message_id": "3A905F729D841BE8B8D0", "sender": "user", "message_type": "text", "content": "11:30", "created_at": "2026-03-27T16:10:55.998172", "media_url": null, "media_mime_type": null}, {"id": 7638, "message_id": "3A1D4A373D4AE181205E", "sender": "user", "message_type": "text", "content": "Appel vedio?", "created_at": "2026-03-27T16:11:01.883594", "media_url": null, "media_mime_type": null}, {"id": 7639, "message_id": "bot_3A1D4A373D4AE181205E_5702", "sender": "bot", "message_type": "text", "content": "مزيان 😊 تسجّل الموعد ديالك يوم الاثنين 30 مارس على الساعة 11:30. نتسناوكوم إن شاء الله 🙏🏻\n\nبالنسبة للموعد، هو حضوري في العيادة. إذا كنتي محتاجة شي استشارة عبر الفيديو، غادي نبلغ الفريق باش يتواصلو معاك. واش بغيتو نبلغهم؟", "created_at": "2026-03-27T16:11:20.695703", "media_url": null, "media_mime_type": null}]...
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مزيان 😊 تسجّل الموعد ديالك يوم الاثنين 30 مارس على مزيان 😊 تسجّل الموعد ديالك يوم الاثنين 30 مارس على الساعة 11:30. نتسناوكوم إن شاء الله 🙏🏻
بالنسبة للموعد، هو حضوري في العيادة. إذا كنتي محتاجة شي استشارة عبر الفيديو، غادي نبلغ الفريق باش يتواصلو معاك. واش بغيتو نبلغهم؟...
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[{"id": 7630, "message_id": "b [{"id": 7630, "message_id": "bot_3AD8E2FEFA35F33E8936_8482", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 بما أنك خارج المغرب، واش بغيتو شي استشارة عبر الهاتف أو الفيديو مع الدكتور؟ إذا كان ممكن، قولو ليا الوقت اللي يناسبكوم باش نرتبو الموعد.", "created_at": "2026-03-27T16:09:43.872213", "media_url": null, "media_mime_type": null}, {"id": 7631, "message_id": "3AF4B3D20179EACE6130", "sender": "user", "message_type": "text", "content": "Ila jit khsni nji nichan Bach n3adl", "created_at": "2026-03-27T16:09:44.568860", "media_url": null, "media_mime_type": null}, {"id": 7632, "message_id": "bot_3AF4B3D20179EACE6130_9209", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 واخا، إذا بغيتو تجيو مباشرة باش تشوفو الدكتور، من الأفضل تنسقو معانا موعد مسبق باش نضمنو ليكوم الوقت المناسب. قولو ليا الإسم ديالكوم والوقت اللي ممكن تجيو فيه، وغادي نحاول نلقا ليكوم أنسب توقيت.", "created_at": "2026-03-27T16:09:54.004476", "media_url": null, "media_mime_type": null}, {"id": 7633, "message_id": "3A706C6DC12800E3B1E2", "sender": "user", "message_type": "text", "content": "Wakha", "created_at": "2026-03-27T16:09:56.194433", "media_url": null, "media_mime_type": null}, {"id": 7634, "message_id": "bot_3A706C6DC12800E3B1E2_7948", "sender": "bot", "message_type": "text", "content": "باش نعاونوكوم، واخا تقولو ليا الإسم الكامل ديالكوم والوقت اللي مناسب ليكوم باش نحجزو ليكوم موعد مع الدكتور. 😊", "created_at": "2026-03-27T16:10:05.881106", "media_url": null, "media_mime_type": null}, {"id": 7635, "message_id": "3A905A0912BB039E227F", "sender": "user", "message_type": "text", "content": "Aya Bouhou \nF ayi wa9t momkin", "created_at": "2026-03-27T16:10:25.268519", "media_url": null, "media_mime_type": null}, {"id": 7636, "message_id": "bot_3A905A0912BB039E227F_1169", "sender": "bot", "message_type": "text", "content": "عندنا يوم الاثنين 30 مارس على الساعة 09:00 أو 11:30. شنو الأنسب ليك Aya؟ 😊", "created_at": "2026-03-27T16:10:38.891982", "media_url": null, "media_mime_type": null}, {"id": 7637, "message_id": "3A905F729D841BE8B8D0", "sender": "user", "message_type": "text", "content": "11:30", "created_at": "2026-03-27T16:10:55.998172", "media_url": null, "media_mime_type": null}, {"id": 7638, "message_id": "3A1D4A373D4AE181205E", "sender": "user", "message_type": "text", "content": "Appel vedio?", "created_at": "2026-03-27T16:11:01.883594", "media_url": null, "media_mime_type": null}, {"id": 7639, "message_id": "bot_3A1D4A373D4AE181205E_5702", "sender": "bot", "message_type": "text", "content": "مزيان 😊 تسجّل الموعد ديالك يوم الاثنين 30 مارس على الساعة 11:30. نتسناوكوم إن شاء الله 🙏🏻\n\nبالنسبة للموعد، هو حضوري في العيادة. إذا كنتي محتاجة شي استشارة عبر الفيديو، غادي نبلغ الفريق باش يتواصلو معاك. واش بغيتو نبلغهم؟", "created_at": "2026-03-27T16:11:20.695703", "media_url": null, "media_mime_type": null}, {"id": 7640, "message_id": "3A87335D3773933811A1", "sender": "user", "message_type": "text", "content": "Man9darch nji hit Ana sakna f España", "created_at": "2026-03-27T16:11:49.803778", "media_url": null, "media_mime_type": null}, {"id": 7641, "message_id": "bot_3A87335D3773933811A1_2445", "sender": "bot", "message_type": "text", "content": "ماشي مشكل 😊 بما أنك ساكنة في إسبانيا، نقدر ننسق مع الفريق باش يتواصلوا معاك عبر الهاتف أو الواتساب لتنظيم استشارة عن بعد. واخا تعطيني الإسم الكامل ديالك باش نسجل الطلب؟", "created_at": "2026-03-27T16:12:05.141875", "media_url": null, "media_mime_type": null}]...
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ماشي مشكل 😊 بما أنك ساكنة في إسبانيا، نقدر ننسق مع ماشي مشكل 😊 بما أنك ساكنة في إسبانيا، نقدر ننسق مع الفريق باش يتواصلوا معاك عبر الهاتف أو الواتساب لتنظيم استشارة عن بعد. واخا تعطيني الإسم الكامل ديالك باش نسجل الطلب؟...
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[{"id": 7632, "message_id": "b [{"id": 7632, "message_id": "bot_3AF4B3D20179EACE6130_9209", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 واخا، إذا بغيتو تجيو مباشرة باش تشوفو الدكتور، من الأفضل تنسقو معانا موعد مسبق باش نضمنو ليكوم الوقت المناسب. قولو ليا الإسم ديالكوم والوقت اللي ممكن تجيو فيه، وغادي نحاول نلقا ليكوم أنسب توقيت.", "created_at": "2026-03-27T16:09:54.004476", "media_url": null, "media_mime_type": null}, {"id": 7633, "message_id": "3A706C6DC12800E3B1E2", "sender": "user", "message_type": "text", "content": "Wakha", "created_at": "2026-03-27T16:09:56.194433", "media_url": null, "media_mime_type": null}, {"id": 7634, "message_id": "bot_3A706C6DC12800E3B1E2_7948", "sender": "bot", "message_type": "text", "content": "باش نعاونوكوم، واخا تقولو ليا الإسم الكامل ديالكوم والوقت اللي مناسب ليكوم باش نحجزو ليكوم موعد مع الدكتور. 😊", "created_at": "2026-03-27T16:10:05.881106", "media_url": null, "media_mime_type": null}, {"id": 7635, "message_id": "3A905A0912BB039E227F", "sender": "user", "message_type": "text", "content": "Aya Bouhou \nF ayi wa9t momkin", "created_at": "2026-03-27T16:10:25.268519", "media_url": null, "media_mime_type": null}, {"id": 7636, "message_id": "bot_3A905A0912BB039E227F_1169", "sender": "bot", "message_type": "text", "content": "عندنا يوم الاثنين 30 مارس على الساعة 09:00 أو 11:30. شنو الأنسب ليك Aya؟ 😊", "created_at": "2026-03-27T16:10:38.891982", "media_url": null, "media_mime_type": null}, {"id": 7637, "message_id": "3A905F729D841BE8B8D0", "sender": "user", "message_type": "text", "content": "11:30", "created_at": "2026-03-27T16:10:55.998172", "media_url": null, "media_mime_type": null}, {"id": 7638, "message_id": "3A1D4A373D4AE181205E", "sender": "user", "message_type": "text", "content": "Appel vedio?", "created_at": "2026-03-27T16:11:01.883594", "media_url": null, "media_mime_type": null}, {"id": 7639, "message_id": "bot_3A1D4A373D4AE181205E_5702", "sender": "bot", "message_type": "text", "content": "مزيان 😊 تسجّل الموعد ديالك يوم الاثنين 30 مارس على الساعة 11:30. نتسناوكوم إن شاء الله 🙏🏻\n\nبالنسبة للموعد، هو حضوري في العيادة. إذا كنتي محتاجة شي استشارة عبر الفيديو، غادي نبلغ الفريق باش يتواصلو معاك. واش بغيتو نبلغهم؟", "created_at": "2026-03-27T16:11:20.695703", "media_url": null, "media_mime_type": null}, {"id": 7640, "message_id": "3A87335D3773933811A1", "sender": "user", "message_type": "text", "content": "Man9darch nji hit Ana sakna f España", "created_at": "2026-03-27T16:11:49.803778", "media_url": null, "media_mime_type": null}, {"id": 7641, "message_id": "bot_3A87335D3773933811A1_2445", "sender": "bot", "message_type": "text", "content": "ماشي مشكل 😊 بما أنك ساكنة في إسبانيا، نقدر ننسق مع الفريق باش يتواصلوا معاك عبر الهاتف أو الواتساب لتنظيم استشارة عن بعد. واخا تعطيني الإسم الكامل ديالك باش نسجل الطلب؟", "created_at": "2026-03-27T16:12:05.141875", "media_url": null, "media_mime_type": null}, {"id": 7642, "message_id": "3AFD8CF9357BCFA8B56F", "sender": "user", "message_type": "text", "content": "<reply_to>ماشي مشكل 😊 بما أنك ساكنة في إسبانيا، نقدر ننسق مع الفريق باش يتواصلوا معاك عبر الهاتف أو الواتساب لتنظيم استشارة عن بعد. واخا تعطيني الإسم الكامل ...</reply_to> Aya Bouhou", "created_at": "2026-03-27T16:12:46.337691", "media_url": null, "media_mime_type": null}, {"id": 7646, "message_id": "bot_3AFD8CF9357BCFA8B56F_8149", "sender": "bot", "message_type": "text", "content": "شكرا Aya Bouhou، غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معاك قريبا إن شاء الله لتنظيم الاستشارة عن بعد. 😊", "created_at": "2026-03-27T16:12:59.562485", "media_url": null, "media_mime_type": null}]...
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شكرا Aya Bouhou، غادي نبلغ الفريق الطبي ديالنا وغا شكرا Aya Bouhou، غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معاك قريبا إن شاء الله لتنظيم الاستشارة عن بعد. 😊...
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[{"id": 7606, "message_id": "A [{"id": 7606, "message_id": "A56B10492196C115F632CF8E2E3179CB", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-03-27T15:49:02.884495", "media_url": null, "media_mime_type": null}, {"id": 7607, "message_id": "A5366FA9749065ACC141394275E53957", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-27T15:49:05.105894", "media_url": null, "media_mime_type": null}, {"id": 7608, "message_id": "bot_A56B10492196C115F632CF8E2E3179CB_8921", "sender": "bot", "message_type": "text", "content": "Je suis là pour vous aider ! 😊 Comment puis-je vous assister aujourd'hui ?", "created_at": "2026-03-27T15:49:14.474345", "media_url": null, "media_mime_type": null}, {"id": 7609, "message_id": "A51ACF95DC5250F45AC894F62A5E224B", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-03-27T15:49:31.126737", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1600/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7626, "message_id": "A56A07FC21D4DF05F8767AD8E97EE4A7", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-03-27T16:09:01.642963", "media_url": null, "media_mime_type": null}, {"id": 7628, "message_id": "A5E8A7AE43515A0E6DBCB859A5007576", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"A panoramic dental X-ray showing a full view of the upper and lower jaws. The teeth are clearly visible with good bone contrast. Measurement indicators are present on the right side of the image.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"wisdom tooth appears to be impacted, rest of the teeth appear normal\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"wisdom tooth appears to be impacted, rest of the teeth appear normal\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right\",\n \"observation\": \"teeth appear normal without any visible decay\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"teeth appear normal without any visible decay\",\n \"severity_signal\": \"none\"\n }\n ],\n \"gum_condition\": \"not visible\",\n \"bone_level\": \"bone levels appear normal with no significant bone loss visible\",\n \"root_canals\": \"not", "created_at": "2026-03-27T16:09:26.058925", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1603/download", "media_mime_type": "image/jpeg"}, {"id": 7647, "message_id": "A5C8830EBB225326A8F2EE54BE589A10", "sender": "user", "message_type": "text", "content": "Sardli l'occasion", "created_at": "2026-03-27T16:13:19.284330", "media_url": null, "media_mime_type": null}, {"id": 7648, "message_id": "bot_A5C8830EBB225326A8F2EE54BE589A10_4780", "sender": "bot", "message_type": "text", "content": "كنعتدر، غادي نبلغ الفريق باش يتواصلوا بيكوم بخصوص هاد الطلب إن شاء الله 🙏🏻 واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-03-27T16:13:40.770686", "media_url": null, "media_mime_type": null}]...
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كنعتدر، غادي نبلغ الفريق باش يتواصلوا بيكوم بخصوص كنعتدر، غادي نبلغ الفريق باش يتواصلوا بيكوم بخصوص هاد الطلب إن شاء الله 🙏🏻 واخا تعطيني الإسم الكامل ديالك؟...
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[{"id": 7606, "message_id": "A [{"id": 7606, "message_id": "A56B10492196C115F632CF8E2E3179CB", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-03-27T15:49:02.884495", "media_url": null, "media_mime_type": null}, {"id": 7607, "message_id": "A5366FA9749065ACC141394275E53957", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-27T15:49:05.105894", "media_url": null, "media_mime_type": null}, {"id": 7608, "message_id": "bot_A56B10492196C115F632CF8E2E3179CB_8921", "sender": "bot", "message_type": "text", "content": "Je suis là pour vous aider ! 😊 Comment puis-je vous assister aujourd'hui ?", "created_at": "2026-03-27T15:49:14.474345", "media_url": null, "media_mime_type": null}, {"id": 7609, "message_id": "A51ACF95DC5250F45AC894F62A5E224B", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-03-27T15:49:31.126737", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1600/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7626, "message_id": "A56A07FC21D4DF05F8767AD8E97EE4A7", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-03-27T16:09:01.642963", "media_url": null, "media_mime_type": null}, {"id": 7628, "message_id": "A5E8A7AE43515A0E6DBCB859A5007576", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"A panoramic dental X-ray showing a full view of the upper and lower jaws. The teeth are clearly visible with good bone contrast. Measurement indicators are present on the right side of the image.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"wisdom tooth appears to be impacted, rest of the teeth appear normal\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"wisdom tooth appears to be impacted, rest of the teeth appear normal\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right\",\n \"observation\": \"teeth appear normal without any visible decay\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"teeth appear normal without any visible decay\",\n \"severity_signal\": \"none\"\n }\n ],\n \"gum_condition\": \"not visible\",\n \"bone_level\": \"bone levels appear normal with no significant bone loss visible\",\n \"root_canals\": \"not", "created_at": "2026-03-27T16:09:26.058925", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1603/download", "media_mime_type": "image/jpeg"}, {"id": 7647, "message_id": "A5C8830EBB225326A8F2EE54BE589A10", "sender": "user", "message_type": "text", "content": "Sardli l'occasion", "created_at": "2026-03-27T16:13:19.284330", "media_url": null, "media_mime_type": null}, {"id": 7648, "message_id": "bot_A5C8830EBB225326A8F2EE54BE589A10_4780", "sender": "bot", "message_type": "text", "content": "كنعتدر، غادي نبلغ الفريق باش يتواصلوا بيكوم بخصوص هاد الطلب إن شاء الله 🙏🏻 واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-03-27T16:13:40.770686", "media_url": null, "media_mime_type": null}, {"id": 7649, "message_id": "A55F536A70912EC2D8B0BE55DA5309D5", "sender": "user", "message_type": "text", "content": "Bax n3amar cinss", "created_at": "2026-03-27T16:13:42.165757", "media_url": null, "media_mime_type": null}, {"id": 7650, "message_id": "bot_A55F536A70912EC2D8B0BE55DA5309D5_7753", "sender": "bot", "message_type": "text", "content": "كنعتدر، غادي نبلغ الفريق الطبي ديالنا باش يتواصلوا معكوم بخصوص هاد الطلب. واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-03-27T16:13:50.844803", "media_url": null, "media_mime_type": null}]...
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كنعتدر، غادي نبلغ الفريق الطبي ديالنا باش يتواصلوا كنعتدر، غادي نبلغ الفريق الطبي ديالنا باش يتواصلوا معكوم بخصوص هاد الطلب. واخا تعطيني الإسم الكامل ديالك؟...
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[{"id": 7607, "message_id": "A [{"id": 7607, "message_id": "A5366FA9749065ACC141394275E53957", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-27T15:49:05.105894", "media_url": null, "media_mime_type": null}, {"id": 7608, "message_id": "bot_A56B10492196C115F632CF8E2E3179CB_8921", "sender": "bot", "message_type": "text", "content": "Je suis là pour vous aider ! 😊 Comment puis-je vous assister aujourd'hui ?", "created_at": "2026-03-27T15:49:14.474345", "media_url": null, "media_mime_type": null}, {"id": 7609, "message_id": "A51ACF95DC5250F45AC894F62A5E224B", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-03-27T15:49:31.126737", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1600/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7626, "message_id": "A56A07FC21D4DF05F8767AD8E97EE4A7", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-03-27T16:09:01.642963", "media_url": null, "media_mime_type": null}, {"id": 7628, "message_id": "A5E8A7AE43515A0E6DBCB859A5007576", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"A panoramic dental X-ray showing a full view of the upper and lower jaws. The teeth are clearly visible with good bone contrast. Measurement indicators are present on the right side of the image.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"wisdom tooth appears to be impacted, rest of the teeth appear normal\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"wisdom tooth appears to be impacted, rest of the teeth appear normal\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right\",\n \"observation\": \"teeth appear normal without any visible decay\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"teeth appear normal without any visible decay\",\n \"severity_signal\": \"none\"\n }\n ],\n \"gum_condition\": \"not visible\",\n \"bone_level\": \"bone levels appear normal with no significant bone loss visible\",\n \"root_canals\": \"not", "created_at": "2026-03-27T16:09:26.058925", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1603/download", "media_mime_type": "image/jpeg"}, {"id": 7647, "message_id": "A5C8830EBB225326A8F2EE54BE589A10", "sender": "user", "message_type": "text", "content": "Sardli l'occasion", "created_at": "2026-03-27T16:13:19.284330", "media_url": null, "media_mime_type": null}, {"id": 7648, "message_id": "bot_A5C8830EBB225326A8F2EE54BE589A10_4780", "sender": "bot", "message_type": "text", "content": "كنعتدر، غادي نبلغ الفريق باش يتواصلوا بيكوم بخصوص هاد الطلب إن شاء الله 🙏🏻 واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-03-27T16:13:40.770686", "media_url": null, "media_mime_type": null}, {"id": 7649, "message_id": "A55F536A70912EC2D8B0BE55DA5309D5", "sender": "user", "message_type": "text", "content": "Bax n3amar cinss", "created_at": "2026-03-27T16:13:42.165757", "media_url": null, "media_mime_type": null}, {"id": 7650, "message_id": "bot_A55F536A70912EC2D8B0BE55DA5309D5_7753", "sender": "bot", "message_type": "text", "content": "كنعتدر، غادي نبلغ الفريق الطبي ديالنا باش يتواصلوا معكوم بخصوص هاد الطلب. واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-03-27T16:13:50.844803", "media_url": null, "media_mime_type": null}, {"id": 7651, "message_id": "A52784FAB59C67A6B93FB6142449C921", "sender": "user", "message_type": "text", "content": "Hayat dahman", "created_at": "2026-03-27T16:14:04.129807", "media_url": null, "media_mime_type": null}, {"id": 7652, "message_id": "A551823B57571A58324D3C10C558678B", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-03-27T16:14:15.053756", "media_url": null, "media_mime_type": null}, {"id": 7659, "message_id": "bot_A551823B57571A58324D3C10C558678B_8146", "sender": "bot", "message_type": "text", "content": "شكرا Hayat Dahman، غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-03-27T16:14:43.590130", "media_url": null, "media_mime_type": null}]...
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شكرا Hayat Dahman، غادي نبلغ الفريق الطبي ديالنا و شكرا Hayat Dahman، غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻...
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[{"id": 7609, "message_id": "A [{"id": 7609, "message_id": "A51ACF95DC5250F45AC894F62A5E224B", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-03-27T15:49:31.126737", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1600/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7626, "message_id": "A56A07FC21D4DF05F8767AD8E97EE4A7", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-03-27T16:09:01.642963", "media_url": null, "media_mime_type": null}, {"id": 7628, "message_id": "A5E8A7AE43515A0E6DBCB859A5007576", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"A panoramic dental X-ray showing a full view of the upper and lower jaws. The teeth are clearly visible with good bone contrast. Measurement indicators are present on the right side of the image.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"wisdom tooth appears to be impacted, rest of the teeth appear normal\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"wisdom tooth appears to be impacted, rest of the teeth appear normal\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right\",\n \"observation\": \"teeth appear normal without any visible decay\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"teeth appear normal without any visible decay\",\n \"severity_signal\": \"none\"\n }\n ],\n \"gum_condition\": \"not visible\",\n \"bone_level\": \"bone levels appear normal with no significant bone loss visible\",\n \"root_canals\": \"not", "created_at": "2026-03-27T16:09:26.058925", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1603/download", "media_mime_type": "image/jpeg"}, {"id": 7647, "message_id": "A5C8830EBB225326A8F2EE54BE589A10", "sender": "user", "message_type": "text", "content": "Sardli l'occasion", "created_at": "2026-03-27T16:13:19.284330", "media_url": null, "media_mime_type": null}, {"id": 7648, "message_id": "bot_A5C8830EBB225326A8F2EE54BE589A10_4780", "sender": "bot", "message_type": "text", "content": "كنعتدر، غادي نبلغ الفريق باش يتواصلوا بيكوم بخصوص هاد الطلب إن شاء الله 🙏🏻 واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-03-27T16:13:40.770686", "media_url": null, "media_mime_type": null}, {"id": 7649, "message_id": "A55F536A70912EC2D8B0BE55DA5309D5", "sender": "user", "message_type": "text", "content": "Bax n3amar cinss", "created_at": "2026-03-27T16:13:42.165757", "media_url": null, "media_mime_type": null}, {"id": 7650, "message_id": "bot_A55F536A70912EC2D8B0BE55DA5309D5_7753", "sender": "bot", "message_type": "text", "content": "كنعتدر، غادي نبلغ الفريق الطبي ديالنا باش يتواصلوا معكوم بخصوص هاد الطلب. واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-03-27T16:13:50.844803", "media_url": null, "media_mime_type": null}, {"id": 7651, "message_id": "A52784FAB59C67A6B93FB6142449C921", "sender": "user", "message_type": "text", "content": "Hayat dahman", "created_at": "2026-03-27T16:14:04.129807", "media_url": null, "media_mime_type": null}, {"id": 7652, "message_id": "A551823B57571A58324D3C10C558678B", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-03-27T16:14:15.053756", "media_url": null, "media_mime_type": null}, {"id": 7659, "message_id": "bot_A551823B57571A58324D3C10C558678B_8146", "sender": "bot", "message_type": "text", "content": "شكرا Hayat Dahman، غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-03-27T16:14:43.590130", "media_url": null, "media_mime_type": null}, {"id": 7660, "message_id": "A53DAC2A56C1EC07EB04D428E5B94085", "sender": "user", "message_type": "text", "content": "Inchallah yarbi", "created_at": "2026-03-27T16:15:45.274454", "media_url": null, "media_mime_type": null}, {"id": 7661, "message_id": "bot_A53DAC2A56C1EC07EB04D428E5B94085_2085", "sender": "bot", "message_type": "text", "content": "آمين، إن شاء الله كل شيء يكون مزيان 😊 إذا احتاجتي أي مساعدة أخرى، أنا هنا رهن الإشارة ديالكوم.", "created_at": "2026-03-27T16:15:57.703156", "media_url": null, "media_mime_type": null}]...
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آمين، إن شاء الله كل شيء يكون مزيان 😊 إذا احتاجتي آمين، إن شاء الله كل شيء يكون مزيان 😊 إذا احتاجتي أي مساعدة أخرى، أنا هنا رهن الإشارة ديالكوم....
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[{"id": 7628, "message_id": "A [{"id": 7628, "message_id": "A5E8A7AE43515A0E6DBCB859A5007576", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"A panoramic dental X-ray showing a full view of the upper and lower jaws. The teeth are clearly visible with good bone contrast. Measurement indicators are present on the right side of the image.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"wisdom tooth appears to be impacted, rest of the teeth appear normal\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"wisdom tooth appears to be impacted, rest of the teeth appear normal\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right\",\n \"observation\": \"teeth appear normal without any visible decay\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"teeth appear normal without any visible decay\",\n \"severity_signal\": \"none\"\n }\n ],\n \"gum_condition\": \"not visible\",\n \"bone_level\": \"bone levels appear normal with no significant bone loss visible\",\n \"root_canals\": \"not", "created_at": "2026-03-27T16:09:26.058925", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1603/download", "media_mime_type": "image/jpeg"}, {"id": 7647, "message_id": "A5C8830EBB225326A8F2EE54BE589A10", "sender": "user", "message_type": "text", "content": "Sardli l'occasion", "created_at": "2026-03-27T16:13:19.284330", "media_url": null, "media_mime_type": null}, {"id": 7648, "message_id": "bot_A5C8830EBB225326A8F2EE54BE589A10_4780", "sender": "bot", "message_type": "text", "content": "كنعتدر، غادي نبلغ الفريق باش يتواصلوا بيكوم بخصوص هاد الطلب إن شاء الله 🙏🏻 واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-03-27T16:13:40.770686", "media_url": null, "media_mime_type": null}, {"id": 7649, "message_id": "A55F536A70912EC2D8B0BE55DA5309D5", "sender": "user", "message_type": "text", "content": "Bax n3amar cinss", "created_at": "2026-03-27T16:13:42.165757", "media_url": null, "media_mime_type": null}, {"id": 7650, "message_id": "bot_A55F536A70912EC2D8B0BE55DA5309D5_7753", "sender": "bot", "message_type": "text", "content": "كنعتدر، غادي نبلغ الفريق الطبي ديالنا باش يتواصلوا معكوم بخصوص هاد الطلب. واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-03-27T16:13:50.844803", "media_url": null, "media_mime_type": null}, {"id": 7651, "message_id": "A52784FAB59C67A6B93FB6142449C921", "sender": "user", "message_type": "text", "content": "Hayat dahman", "created_at": "2026-03-27T16:14:04.129807", "media_url": null, "media_mime_type": null}, {"id": 7652, "message_id": "A551823B57571A58324D3C10C558678B", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-03-27T16:14:15.053756", "media_url": null, "media_mime_type": null}, {"id": 7659, "message_id": "bot_A551823B57571A58324D3C10C558678B_8146", "sender": "bot", "message_type": "text", "content": "شكرا Hayat Dahman، غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-03-27T16:14:43.590130", "media_url": null, "media_mime_type": null}, {"id": 7660, "message_id": "A53DAC2A56C1EC07EB04D428E5B94085", "sender": "user", "message_type": "text", "content": "Inchallah yarbi", "created_at": "2026-03-27T16:15:45.274454", "media_url": null, "media_mime_type": null}, {"id": 7661, "message_id": "bot_A53DAC2A56C1EC07EB04D428E5B94085_2085", "sender": "bot", "message_type": "text", "content": "آمين، إن شاء الله كل شيء يكون مزيان 😊 إذا احتاجتي أي مساعدة أخرى، أنا هنا رهن الإشارة ديالكوم.", "created_at": "2026-03-27T16:15:57.703156", "media_url": null, "media_mime_type": null}, {"id": 7662, "message_id": "A521CA6CB6C2F83700A472E7EB3C2733", "sender": "user", "message_type": "text", "content": "Chokran 😍", "created_at": "2026-03-27T16:16:14.690950", "media_url": null, "media_mime_type": null}, {"id": 7663, "message_id": "bot_A521CA6CB6C2F83700A472E7EB3C2733_358", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 😊 إذا احتاجتي أي حاجة أخرى، أنا هنا للمساعدة!", "created_at": "2026-03-27T16:16:25.607348", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيكوم 😊 إذا احتاجتي أي حاجة أخرى، أنا العفو مرحبا بيكوم 😊 إذا احتاجتي أي حاجة أخرى، أنا هنا للمساعدة!...
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[{"id": 7158, "message_id": "3 [{"id": 7158, "message_id": "3EB0B4BE0FA0CC86890511", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL BEGHDADI Soufiane*\r\nVous avez Rendez Vous avec *Dr. RIAD GUENNOUNI* le *samedi 28 mars 2026* à *10:15* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 28 مارس 2026* على الساعة *10:15* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-26T17:56:10.725380", "media_url": null, "media_mime_type": null}, {"id": 7457, "message_id": "A528FC8BAA21EB5DC82C1AAB2BF88B5B", "sender": "bot", "message_type": "text", "content": "Smagli 5 min n3aytlk", "created_at": "2026-03-27T13:58:45.040374", "media_url": null, "media_mime_type": null}, {"id": 7458, "message_id": "3A45E047E543344FF622", "sender": "user", "message_type": "text", "content": "أوك", "created_at": "2026-03-27T13:58:59.584250", "media_url": null, "media_mime_type": null}, {"id": 7521, "message_id": "3EB092B87B1791D4FBE684", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image depicts a digital illustration featuring a smiling cartoon tooth character holding a notepad with a green checkmark symbol. The background appears to be an interior dental clinic setting with dental equipment. There is a logo at the top showing a stylized tooth with the text 'TANGER BAY DENTAL CENTER'. Below are two text lines in French, 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' and 'CHEZ TANGER BAY DENTAL CENTER', each highlighted by blue banners.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n\nUser message context: Salut *EL BEGHDADI Soufiane*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *11:45*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T15:04:12.389852", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1573/download", "media_mime_type": "image/jpeg"}, {"id": 7530, "message_id": "3A201269DD326742D491", "sender": "user", "message_type": "text", "content": "11:45 mxi 12:45 safi", "created_at": "2026-03-27T15:05:20.476133", "media_url": null, "media_mime_type": null}, {"id": 7666, "message_id": "3A1AE8810470C3C55469", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (Arabic and Latin scripts):\n\n### **Arabic Script**\nعافاك فاش قبيلة ملي هضرت معاك، قلتي لي مع ال 12 و 45. ودبا قريت هنايا الميساج اللي صردتي لي 11 و 45. واش نجي في ال 11 و 45 أولا مع ال 12 و 45؟ عافاك وخا تجاوبني؟\n\n### **Latin Script**\nAfak fach qbila melli hdert m’ak, qolti li m’a l-12 u khmsa u rb’in. U daba qrit hnaya l-message li sardti li 11 u khmsa u rb’in. Wash nji f l-11 u khmsa u rb’in awla m’a l-12 u khmsa u rb’in? Afak wakha tjawbni?\n\n### **English Translation (for context)**\n\"Please, when I spoke to you earlier, you told me at 12:45. And now I’ve read here in the message you sent me 11:45. Should I come at 11:45 or at 12:45? Please, can you answer me?\"", "created_at": "2026-03-27T16:29:09.329467", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1605/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7667, "message_id": "bot_3A1AE8810470C3C55469_5766", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 كنعتدر على اللبس. الموعد ديالك مع *DR ALAMI MUSTAPHA* هو في الحقيقة على الساعة *11:45* يوم السبت 28 مارس 2026. نتسناوكوم إن شاء الله في الوقت المحدد. إذا كان عندك شي سؤال آخر، مرحبا بك!", "created_at": "2026-03-27T16:29:44.519487", "media_url": null, "media_mime_type": null}]...
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مرحبا! 😊 كنعتدر على اللبس. الموعد ديالك مع *DR ALA مرحبا! 😊 كنعتدر على اللبس. الموعد ديالك مع *DR ALAMI MUSTAPHA* هو في الحقيقة على الساعة *11:45* يوم السبت 28 مارس 2026. نتسناوكوم إن شاء الله في الوقت المحدد. إذا كان عندك شي سؤال آخر، مرحبا بك!...
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[{"id": 7670, "message_id": "3 [{"id": 7670, "message_id": "3A53A112EF3D771BB950", "sender": "user", "message_type": "text", "content": "Atghaninti Rachid \n0764967078", "created_at": "2026-03-27T16:44:09.881871", "media_url": null, "media_mime_type": null}, {"id": 7671, "message_id": "A51294BBB4FDE7577BAC57A8D13FA873", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-27T16:44:11.126406", "media_url": null, "media_mime_type": null}, {"id": 7672, "message_id": "bot_3A53A112EF3D771BB950_3603", "sender": "bot", "message_type": "text", "content": "Je suis là pour vous aider ! Comment puis-je vous assister aujourd'hui ? 😊", "created_at": "2026-03-27T16:44:21.289930", "media_url": null, "media_mime_type": null}]...
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Je suis là pour vous aider ! Comment puis-je vous Je suis là pour vous aider ! Comment puis-je vous assister aujourd'hui ? 😊...
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[{"id": 7457, "message_id": "A [{"id": 7457, "message_id": "A528FC8BAA21EB5DC82C1AAB2BF88B5B", "sender": "bot", "message_type": "text", "content": "Smagli 5 min n3aytlk", "created_at": "2026-03-27T13:58:45.040374", "media_url": null, "media_mime_type": null}, {"id": 7458, "message_id": "3A45E047E543344FF622", "sender": "user", "message_type": "text", "content": "أوك", "created_at": "2026-03-27T13:58:59.584250", "media_url": null, "media_mime_type": null}, {"id": 7521, "message_id": "3EB092B87B1791D4FBE684", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image depicts a digital illustration featuring a smiling cartoon tooth character holding a notepad with a green checkmark symbol. The background appears to be an interior dental clinic setting with dental equipment. There is a logo at the top showing a stylized tooth with the text 'TANGER BAY DENTAL CENTER'. Below are two text lines in French, 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' and 'CHEZ TANGER BAY DENTAL CENTER', each highlighted by blue banners.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n\nUser message context: Salut *EL BEGHDADI Soufiane*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *11:45*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T15:04:12.389852", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1573/download", "media_mime_type": "image/jpeg"}, {"id": 7530, "message_id": "3A201269DD326742D491", "sender": "user", "message_type": "text", "content": "11:45 mxi 12:45 safi", "created_at": "2026-03-27T15:05:20.476133", "media_url": null, "media_mime_type": null}, {"id": 7666, "message_id": "3A1AE8810470C3C55469", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (Arabic and Latin scripts):\n\n### **Arabic Script**\nعافاك فاش قبيلة ملي هضرت معاك، قلتي لي مع ال 12 و 45. ودبا قريت هنايا الميساج اللي صردتي لي 11 و 45. واش نجي في ال 11 و 45 أولا مع ال 12 و 45؟ عافاك وخا تجاوبني؟\n\n### **Latin Script**\nAfak fach qbila melli hdert m’ak, qolti li m’a l-12 u khmsa u rb’in. U daba qrit hnaya l-message li sardti li 11 u khmsa u rb’in. Wash nji f l-11 u khmsa u rb’in awla m’a l-12 u khmsa u rb’in? Afak wakha tjawbni?\n\n### **English Translation (for context)**\n\"Please, when I spoke to you earlier, you told me at 12:45. And now I’ve read here in the message you sent me 11:45. Should I come at 11:45 or at 12:45? Please, can you answer me?\"", "created_at": "2026-03-27T16:29:09.329467", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1605/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7667, "message_id": "bot_3A1AE8810470C3C55469_5766", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 كنعتدر على اللبس. الموعد ديالك مع *DR ALAMI MUSTAPHA* هو في الحقيقة على الساعة *11:45* يوم السبت 28 مارس 2026. نتسناوكوم إن شاء الله في الوقت المحدد. إذا كان عندك شي سؤال آخر، مرحبا بك!", "created_at": "2026-03-27T16:29:44.519487", "media_url": null, "media_mime_type": null}, {"id": 7668, "message_id": "A5A558DC27B39E7449B53C2F87A435F2", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"ختي كي جيتي لمدينة بخير؟ آه حتى لـ 11:45، آه سمحي لي، أنا غلطت بغيت نقول لك حتى لـ 11:45 وقلت لك حتى لـ 12:45.\"\n\n**Latin Script (Transliteration):**\n\"Khti ki jiti lmdina bikher? Ah hta l 11:45, ah smhi li, ana ghlat bghit ngoul lk hta l 11:45 w glt lk hta l 12:45.\"", "created_at": "2026-03-27T16:30:09.586443", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1606/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7669, "message_id": "3A418A3B9968BB1DDA62", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nصافي أختي، واخا. زيانة، مزيانة. حيت مع الوحدة ما كايناش، ياك؟ أنا ما كرهتش كون كانت مع الوحدة، ساعة ما كايناش، صافي إن شاء الله. يلاه أختي.\n\n**Latin Script:**\nSafi khti, wakha. Ziana, mzyana. Hayt m3a lwe7da makaynach, yak? Ana makrahtch koun kant m3a lwe7da, sa3a makaynach, safi insha'Allah. Yallah khti.\n\n**English Translation (for context):**\n\"Alright sister, okay. Good, good. Since at one o'clock she’s not there, right? I wouldn’t have minded if it were at one o'clock, but since she's not there, okay, God willing. Bye sister.\"", "created_at": "2026-03-27T16:30:42.553075", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1607/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7675, "message_id": "A5CDF68508A2711F351AD8CACF17E238", "sender": "bot", "message_type": "text", "content": "Marhba bik", "created_at": "2026-03-27T16:47:02.140582", "media_url": null, "media_mime_type": null}, {"id": 7676, "message_id": "A525695F0128B24EBE5A3775FDDE72CC", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"لا والله ما كاينا عندي عامرة، قسما بالله.\"\n\n**Latin Script (Transcription):**\n\"Lah wallah ma kayna 3ndi 3amra, qasaman bi lah.\"\n\n**Translation (for context):**\n\"No, I swear to God, I don't have it full, I swear by God.\"", "created_at": "2026-03-27T16:47:21.517851", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1608/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7677, "message_id": "3AED509366A3A39743C7", "sender": "user", "message_type": "text", "content": "اها صفي احبيبتي", "created_at": "2026-03-27T16:47:57.794212", "media_url": null, "media_mime_type": null}, {"id": 7679, "message_id": "bot_3AED509366A3A39743C7_2234", "sender": "bot", "message_type": "text", "content": "مرحبا بك! 😊 إذا كان عندك أي استفسار آخر أو محتاجة شي حاجة، أنا هنا رهن الإشارة ديالك. نهارك مبروك!", "created_at": "2026-03-27T16:48:32.844265", "media_url": null, "media_mime_type": null}]...
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مرحبا بك! 😊 إذا كان عندك أي استفسار آخر أو محتاجة مرحبا بك! 😊 إذا كان عندك أي استفسار آخر أو محتاجة شي حاجة، أنا هنا رهن الإشارة ديالك. نهارك مبروك!...
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[{"id": 7670, "message_id": "3 [{"id": 7670, "message_id": "3A53A112EF3D771BB950", "sender": "user", "message_type": "text", "content": "Atghaninti Rachid \n0764967078", "created_at": "2026-03-27T16:44:09.881871", "media_url": null, "media_mime_type": null}, {"id": 7671, "message_id": "A51294BBB4FDE7577BAC57A8D13FA873", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-27T16:44:11.126406", "media_url": null, "media_mime_type": null}, {"id": 7672, "message_id": "bot_3A53A112EF3D771BB950_3603", "sender": "bot", "message_type": "text", "content": "Je suis là pour vous aider ! Comment puis-je vous assister aujourd'hui ? 😊", "created_at": "2026-03-27T16:44:21.289930", "media_url": null, "media_mime_type": null}, {"id": 7673, "message_id": "3A464B3A45315C4922A6", "sender": "user", "message_type": "text", "content": "Je viens de vous avoir au téléphone", "created_at": "2026-03-27T16:45:09.086471", "media_url": null, "media_mime_type": null}, {"id": 7674, "message_id": "A51A68007FB063683DC2B6B47773C1C6", "sender": "bot", "message_type": "text", "content": "Marhba", "created_at": "2026-03-27T16:45:47.638882", "media_url": null, "media_mime_type": null}, {"id": 7678, "message_id": "3AEBC5A62138DFCA8324", "sender": "user", "message_type": "text", "content": "Choukran", "created_at": "2026-03-27T16:48:28.164046", "media_url": null, "media_mime_type": null}, {"id": 7680, "message_id": "bot_3AEBC5A62138DFCA8324_8578", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻", "created_at": "2026-03-27T16:48:39.723766", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيكوم 🙏🏻
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[{"id": 7329, "message_id": "3 [{"id": 7329, "message_id": "3EB0ACDA19F1FF528F011B", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*LAMARTI Boutaina*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *samedi 28 mars 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 28 مارس 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-27T08:54:54.615357", "media_url": null, "media_mime_type": null}, {"id": 7431, "message_id": "3A4EFB723DE1799E9249", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام صباح، كلشي مزيان؟ عافاك، راك كنت ديجا صيفطتي لي باللي le rendez-vous la semaine prochaine pour le 4 avril، samedi 4 avril، فـ 11:30. واش تبدل ولا شنو؟ Bon، إذا كان تبدل pour demain، أنا demain je peux pas، ما كايناش أصلا فـ طنجة.", "created_at": "2026-03-27T12:56:48.078239", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1535/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7456, "message_id": "A5F3426441A00FAC87EEFCF50142A81F", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic and Latin scripts:\n\n**Arabic Script:**\nالسلام، كي دايرة لباس بخير؟ لا متبدلش، غير أنا مسحتو من l'agenda وما تمسح لياش، عليها طلع ليك message automatiquement.\n\n**Latin Script:**\nSalam, ki dayra labas bikhir? La matbedelch, ghir ana msahtou men l'agenda ou ma tmesehliaich, 3liha tla3lik message automatiquement.", "created_at": "2026-03-27T13:56:33.907955", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1543/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7681, "message_id": "3A10DAEC7C9276ADE2BD", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio, capturing the mix of Moroccan Darija and French:\n\n\"Ah safi ok merci, shab li tbeddel l ghedda, w m3a enna ghedda ma ghan kounshi, safi ça marche inchallah. Samedi prochain reb3a f ch-har inchallah. Merci.\"\n\n**Transcription in Arabic script:**\n\"أه صافي أوكي ميرسي، صحاب لي تبدل لغدا، ومع أن غدا ما غانكونشي، صافي ça marche إن شاء الله. Samedi prochain ربعة فالشهر إن شاء الله. ميرسي.\"", "created_at": "2026-03-27T17:14:14.583040", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1609/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7682, "message_id": "bot_3A10DAEC7C9276ADE2BD_9894", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Pas de souci, le rendez-vous est bien maintenu pour le samedi 4 avril à 11:30. Merci de nous avoir contactés, et à bientôt إن شاء الله 🙏🏻", "created_at": "2026-03-27T17:14:47.933878", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Pas de souci, le rendez-vous est bien ma Bonjour 😊 Pas de souci, le rendez-vous est bien maintenu pour le samedi 4 avril à 11:30. Merci de nous avoir contactés, et à bientôt إن شاء الله 🙏🏻...
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[{"id": 7697, "message_id": "3 [{"id": 7697, "message_id": "3EB0F9D12F9F5EFF94BEAC", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a cartoonish, smiling tooth character holding a checklist with a green check mark. The background shows a blurred dental clinic setting. At the top, there is the logo for 'TANGER BAY DENTAL CENTER' with a stylized tooth design. There is text reading 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' and 'CHEZ TANGER BAY DENTAL CENTER'. The colors are primarily blue, white, and beige.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n\nUser message context: Salut *ESSAUDI YASSMINA*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *12:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T18:10:38.578276", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1612/download", "media_mime_type": "image/jpeg"}, {"id": 7698, "message_id": "3A1A788375D8F74E30D9", "sender": "user", "message_type": "text", "content": "Salut localisation s'il te plaît", "created_at": "2026-03-27T18:12:26.698291", "media_url": null, "media_mime_type": null}, {"id": 7699, "message_id": "bot_3A1A788375D8F74E30D9_8368", "sender": "bot", "message_type": "text", "content": "Centre Dentaire Tanger Bay est situé à l'adresse suivante : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17). Voici le lien Google Maps pour vous aider à trouver notre emplacement : [https://maps.app.goo.gl/RCzcJXSXvgMzrRMFA](https://maps.app.goo.gl/RCzcJXSXvgMzrRMFA).", "created_at": "2026-03-27T18:12:52.454956", "media_url": null, "media_mime_type": null}]...
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Centre Dentaire Tanger Bay est situé à l'adres Centre Dentaire Tanger Bay est situé à l'adresse suivante : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17). Voici le lien Google Maps pour vous aider à trouver notre emplacement : [https://maps.app.goo.gl/RCzcJXSXvgMzrRMFA](https://maps.app.goo.gl/RCzcJXSXvgMzrRMFA)....
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[{"id": 7697, "message_id": "3 [{"id": 7697, "message_id": "3EB0F9D12F9F5EFF94BEAC", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a cartoonish, smiling tooth character holding a checklist with a green check mark. The background shows a blurred dental clinic setting. At the top, there is the logo for 'TANGER BAY DENTAL CENTER' with a stylized tooth design. There is text reading 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' and 'CHEZ TANGER BAY DENTAL CENTER'. The colors are primarily blue, white, and beige.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n\nUser message context: Salut *ESSAUDI YASSMINA*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *12:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T18:10:38.578276", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1612/download", "media_mime_type": "image/jpeg"}, {"id": 7698, "message_id": "3A1A788375D8F74E30D9", "sender": "user", "message_type": "text", "content": "Salut localisation s'il te plaît", "created_at": "2026-03-27T18:12:26.698291", "media_url": null, "media_mime_type": null}, {"id": 7699, "message_id": "bot_3A1A788375D8F74E30D9_8368", "sender": "bot", "message_type": "text", "content": "Centre Dentaire Tanger Bay est situé à l'adresse suivante : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17). Voici le lien Google Maps pour vous aider à trouver notre emplacement : [https://maps.app.goo.gl/RCzcJXSXvgMzrRMFA](https://maps.app.goo.gl/RCzcJXSXvgMzrRMFA).", "created_at": "2026-03-27T18:12:52.454956", "media_url": null, "media_mime_type": null}, {"id": 7701, "message_id": "3AF3E24261B766B410CB", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-03-27T18:13:17.209033", "media_url": null, "media_mime_type": null}, {"id": 7702, "message_id": "bot_3AF3E24261B766B410CB_4589", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻", "created_at": "2026-03-27T18:13:29.677625", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيكوم 🙏🏻
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[{"id": 7348, "message_id": "3 [{"id": 7348, "message_id": "3EB03E92CD2B3902B873BF", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a cartoon tooth character wearing a colorful party hat. Above the tooth, the text 'HAPPY BIRTHDAY' is written in colorful, playful letters. At the bottom, there is a blue bar with text that reads 'TANGER BAY DENTAL CENTER' and below it 'vous souhaite un bon anniversaire'. The background features a blurry image of what appears to be a dental office setting, with dental equipment visible. The logo of the Tanger Bay Dental Center is visible in the top right corner of the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"HAPPY BIRTHDAY\",\n \"TANGER BAY DENTAL CENTER\",\n \"vous souhaite un bon anniversaire\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"\n\nUser message context: Salut Falouss Hadbae,\r\nNous voulions vous adresser nos vœux les plus chaleureux pour votre anniversaire ! 🥳\r\nNous sommes heureux de célébrer cette occasion spéciale avec vous en tant que patient fidèle.\r\n\r\nÀ cette occasion, nous avons le plaisir de vous offrir une réduction exceptionnelle de 20% sur le blanchiment dentaire + le nettoyage, valable tout au long de votre mois d’anniversaire. ✨🦷\r\n\r\nNous espérons que votre journée sera remplie de bonheur et de moments mémorables.\r\nSi vous avez besoin de quoi que ce soit ou si vous avez des questions, n'hésitez pas à nous contacter.\r\nAvec toute mon affection,\r\n[ Cabient Dr. Boutaib Haitham ]", "created_at": "2026-03-27T10:14:11.734547", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1507/download", "media_mime_type": "image/jpeg"}, {"id": 7398, "message_id": "AC0D92E039A1FA9FF6559AB49D523AD8", "sender": "user", "message_type": "text", "content": "السلام عليكم ورحمة الله وبركاته", "created_at": "2026-03-27T10:43:25.602066", "media_url": null, "media_mime_type": null}, {"id": 7399, "message_id": "AC74B752C1E0FAC085B41869336195FB", "sender": "user", "message_type": "text", "content": "عفاك رني مزال مجت ورا ورقة الضمان الاجتماعي، وفي نفس الوقت بغ نجب بنتي، قلي نجبها الجمعة المقبلة مساء", "created_at": "2026-03-27T10:44:11.541828", "media_url": null, "media_mime_type": null}, {"id": 7412, "message_id": "A56BFB6E164BF3799638801798CF8AC8", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام عليكم سي مدياني، لاباس؟ بخير؟ الصحة لاباس؟ قولي البنية ديالك شحال فعمرها وشنو قصت تعمل؟\"\n\n**Latin Script:**\n\"As-salamu alaykum Si Medyani, labas? Bikhir? Seha labas? Qoli l-bniya dyalek chhal f'omrha w chnu qast ta'mal?\"", "created_at": "2026-03-27T11:03:35.109847", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1531/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7473, "message_id": "AC186D8E26ADDD0870CC417DC94A66B6", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم ورحمة الله وبركاته، واش باقية عاقلة عليا؟ الفيدي (l'ID) ديالي تسنيم، تسنيم. أنا اللي كنعرف الدكتور، هكا كنا كنجيو من السبت للسبت. واش عقلتي عليا؟ كنت كنجي أنا والمرا والبنيات بجوج. تسنيم، تسنيم ف l'os. وراه عندي واحد الورقة تاني نسيتها تما، كنت جيت موراها وكان واحد النهار بالسبت ما كانش الطبيب تما، وجات رمضان وقلت ليكم تا يدوز رمضان عاد نبقى نجيب البنية.", "created_at": "2026-03-27T14:07:04.771368", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1550/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7475, "message_id": "A51ABBF4244066B0F127DF2A2C67FB06", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي سيدي مرحبا، ديك الساعة دوز موراها راه هي معمرة.", "created_at": "2026-03-27T14:13:49.942511", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1551/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7720, "message_id": "ACE280041634B23F06453314B8107957", "sender": "user", "message_type": "text", "content": "كذلك بغت نكمل ل بنتي وحد 2سنينات وش نقدر نج الجمعة في 4", "created_at": "2026-03-27T18:49:16.221526", "media_url": null, "media_mime_type": null}, {"id": 7722, "message_id": "bot_ACE280041634B23F06453314B8107957_2175", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله وبركاته! 😊\n\nبالنسبة لجلب بنتك يوم الجمعة المقبلة مساء، يمكننا نحجز لك موعد. واش ممكن تقولي لي الإسم الكامل ديال بنتك باش نكمل الإجراءات؟ وبالنسبة للورقة ديال الضمان الاجتماعي، يمكننا نساعدوك فيها عند زيارتك. \n\nإذا كان عندك أي استفسار آخر، مرحبا بك!", "created_at": "2026-03-27T18:49:59.207192", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله وبركاته! 😊
بالنسبة لجلب وعليكم السلام ورحمة الله وبركاته! 😊
بالنسبة لجلب بنتك يوم الجمعة المقبلة مساء، يمكننا نحجز لك موعد. واش ممكن تقولي لي الإسم الكامل ديال بنتك باش نكمل الإجراءات؟ وبالنسبة للورقة ديال الضمان الاجتماعي، يمكننا نساعدوك فيها عند زيارتك.
إذا كان عندك أي استفسار آخر، مرحبا بك!...
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[{"id": 7348, "message_id": "3 [{"id": 7348, "message_id": "3EB03E92CD2B3902B873BF", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a cartoon tooth character wearing a colorful party hat. Above the tooth, the text 'HAPPY BIRTHDAY' is written in colorful, playful letters. At the bottom, there is a blue bar with text that reads 'TANGER BAY DENTAL CENTER' and below it 'vous souhaite un bon anniversaire'. The background features a blurry image of what appears to be a dental office setting, with dental equipment visible. The logo of the Tanger Bay Dental Center is visible in the top right corner of the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"HAPPY BIRTHDAY\",\n \"TANGER BAY DENTAL CENTER\",\n \"vous souhaite un bon anniversaire\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"\n\nUser message context: Salut Falouss Hadbae,\r\nNous voulions vous adresser nos vœux les plus chaleureux pour votre anniversaire ! 🥳\r\nNous sommes heureux de célébrer cette occasion spéciale avec vous en tant que patient fidèle.\r\n\r\nÀ cette occasion, nous avons le plaisir de vous offrir une réduction exceptionnelle de 20% sur le blanchiment dentaire + le nettoyage, valable tout au long de votre mois d’anniversaire. ✨🦷\r\n\r\nNous espérons que votre journée sera remplie de bonheur et de moments mémorables.\r\nSi vous avez besoin de quoi que ce soit ou si vous avez des questions, n'hésitez pas à nous contacter.\r\nAvec toute mon affection,\r\n[ Cabient Dr. Boutaib Haitham ]", "created_at": "2026-03-27T10:14:11.734547", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1507/download", "media_mime_type": "image/jpeg"}, {"id": 7398, "message_id": "AC0D92E039A1FA9FF6559AB49D523AD8", "sender": "user", "message_type": "text", "content": "السلام عليكم ورحمة الله وبركاته", "created_at": "2026-03-27T10:43:25.602066", "media_url": null, "media_mime_type": null}, {"id": 7399, "message_id": "AC74B752C1E0FAC085B41869336195FB", "sender": "user", "message_type": "text", "content": "عفاك رني مزال مجت ورا ورقة الضمان الاجتماعي، وفي نفس الوقت بغ نجب بنتي، قلي نجبها الجمعة المقبلة مساء", "created_at": "2026-03-27T10:44:11.541828", "media_url": null, "media_mime_type": null}, {"id": 7412, "message_id": "A56BFB6E164BF3799638801798CF8AC8", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام عليكم سي مدياني، لاباس؟ بخير؟ الصحة لاباس؟ قولي البنية ديالك شحال فعمرها وشنو قصت تعمل؟\"\n\n**Latin Script:**\n\"As-salamu alaykum Si Medyani, labas? Bikhir? Seha labas? Qoli l-bniya dyalek chhal f'omrha w chnu qast ta'mal?\"", "created_at": "2026-03-27T11:03:35.109847", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1531/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7473, "message_id": "AC186D8E26ADDD0870CC417DC94A66B6", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم ورحمة الله وبركاته، واش باقية عاقلة عليا؟ الفيدي (l'ID) ديالي تسنيم، تسنيم. أنا اللي كنعرف الدكتور، هكا كنا كنجيو من السبت للسبت. واش عقلتي عليا؟ كنت كنجي أنا والمرا والبنيات بجوج. تسنيم، تسنيم ف l'os. وراه عندي واحد الورقة تاني نسيتها تما، كنت جيت موراها وكان واحد النهار بالسبت ما كانش الطبيب تما، وجات رمضان وقلت ليكم تا يدوز رمضان عاد نبقى نجيب البنية.", "created_at": "2026-03-27T14:07:04.771368", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1550/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7475, "message_id": "A51ABBF4244066B0F127DF2A2C67FB06", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي سيدي مرحبا، ديك الساعة دوز موراها راه هي معمرة.", "created_at": "2026-03-27T14:13:49.942511", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1551/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7720, "message_id": "ACE280041634B23F06453314B8107957", "sender": "user", "message_type": "text", "content": "كذلك بغت نكمل ل بنتي وحد 2سنينات وش نقدر نج الجمعة في 4", "created_at": "2026-03-27T18:49:16.221526", "media_url": null, "media_mime_type": null}, {"id": 7722, "message_id": "bot_ACE280041634B23F06453314B8107957_2175", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله وبركاته! 😊\n\nبالنسبة لجلب بنتك يوم الجمعة المقبلة مساء، يمكننا نحجز لك موعد. واش ممكن تقولي لي الإسم الكامل ديال بنتك باش نكمل الإجراءات؟ وبالنسبة للورقة ديال الضمان الاجتماعي، يمكننا نساعدوك فيها عند زيارتك. \n\nإذا كان عندك أي استفسار آخر، مرحبا بك!", "created_at": "2026-03-27T18:49:59.207192", "media_url": null, "media_mime_type": null}, {"id": 7723, "message_id": "AC8F4946BF9D5EFD4D9022A7EDC793C0", "sender": "user", "message_type": "text", "content": "<reply_to> </reply_to> هاهما معلومات", "created_at": "2026-03-27T18:52:20.740378", "media_url": null, "media_mime_type": null}, {"id": 7724, "message_id": "AC1CE3A991D35FDB0F04ABD27E480AEF", "sender": "user", "message_type": "text", "content": "مزالن هنا", "created_at": "2026-03-27T18:52:22.631251", "media_url": null, "media_mime_type": null}, {"id": 7725, "message_id": "bot_AC1CE3A991D35FDB0F04ABD27E480AEF_3621", "sender": "bot", "message_type": "text", "content": "شكرا على المعلومات! 😊 واش ممكن تعطيني الإسم الكامل ديال بنتك باش نكمل الإجراءات للحجز يوم الجمعة في 4؟ إذا كان عندك أي استفسار آخر، مرحبا بك!", "created_at": "2026-03-27T18:52:37.987332", "media_url": null, "media_mime_type": null}]...
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شكرا على المعلومات! 😊 واش ممكن تعطيني الإسم الكامل شكرا على المعلومات! 😊 واش ممكن تعطيني الإسم الكامل ديال بنتك باش نكمل الإجراءات للحجز يوم الجمعة في 4؟ إذا كان عندك أي استفسار آخر، مرحبا بك!...
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[{"id": 7398, "message_id": "A [{"id": 7398, "message_id": "AC0D92E039A1FA9FF6559AB49D523AD8", "sender": "user", "message_type": "text", "content": "السلام عليكم ورحمة الله وبركاته", "created_at": "2026-03-27T10:43:25.602066", "media_url": null, "media_mime_type": null}, {"id": 7399, "message_id": "AC74B752C1E0FAC085B41869336195FB", "sender": "user", "message_type": "text", "content": "عفاك رني مزال مجت ورا ورقة الضمان الاجتماعي، وفي نفس الوقت بغ نجب بنتي، قلي نجبها الجمعة المقبلة مساء", "created_at": "2026-03-27T10:44:11.541828", "media_url": null, "media_mime_type": null}, {"id": 7412, "message_id": "A56BFB6E164BF3799638801798CF8AC8", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام عليكم سي مدياني، لاباس؟ بخير؟ الصحة لاباس؟ قولي البنية ديالك شحال فعمرها وشنو قصت تعمل؟\"\n\n**Latin Script:**\n\"As-salamu alaykum Si Medyani, labas? Bikhir? Seha labas? Qoli l-bniya dyalek chhal f'omrha w chnu qast ta'mal?\"", "created_at": "2026-03-27T11:03:35.109847", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1531/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7473, "message_id": "AC186D8E26ADDD0870CC417DC94A66B6", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم ورحمة الله وبركاته، واش باقية عاقلة عليا؟ الفيدي (l'ID) ديالي تسنيم، تسنيم. أنا اللي كنعرف الدكتور، هكا كنا كنجيو من السبت للسبت. واش عقلتي عليا؟ كنت كنجي أنا والمرا والبنيات بجوج. تسنيم، تسنيم ف l'os. وراه عندي واحد الورقة تاني نسيتها تما، كنت جيت موراها وكان واحد النهار بالسبت ما كانش الطبيب تما، وجات رمضان وقلت ليكم تا يدوز رمضان عاد نبقى نجيب البنية.", "created_at": "2026-03-27T14:07:04.771368", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1550/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7475, "message_id": "A51ABBF4244066B0F127DF2A2C67FB06", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي سيدي مرحبا، ديك الساعة دوز موراها راه هي معمرة.", "created_at": "2026-03-27T14:13:49.942511", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1551/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7720, "message_id": "ACE280041634B23F06453314B8107957", "sender": "user", "message_type": "text", "content": "كذلك بغت نكمل ل بنتي وحد 2سنينات وش نقدر نج الجمعة في 4", "created_at": "2026-03-27T18:49:16.221526", "media_url": null, "media_mime_type": null}, {"id": 7722, "message_id": "bot_ACE280041634B23F06453314B8107957_2175", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله وبركاته! 😊\n\nبالنسبة لجلب بنتك يوم الجمعة المقبلة مساء، يمكننا نحجز لك موعد. واش ممكن تقولي لي الإسم الكامل ديال بنتك باش نكمل الإجراءات؟ وبالنسبة للورقة ديال الضمان الاجتماعي، يمكننا نساعدوك فيها عند زيارتك. \n\nإذا كان عندك أي استفسار آخر، مرحبا بك!", "created_at": "2026-03-27T18:49:59.207192", "media_url": null, "media_mime_type": null}, {"id": 7723, "message_id": "AC8F4946BF9D5EFD4D9022A7EDC793C0", "sender": "user", "message_type": "text", "content": "<reply_to> </reply_to> هاهما معلومات", "created_at": "2026-03-27T18:52:20.740378", "media_url": null, "media_mime_type": null}, {"id": 7724, "message_id": "AC1CE3A991D35FDB0F04ABD27E480AEF", "sender": "user", "message_type": "text", "content": "مزالن هنا", "created_at": "2026-03-27T18:52:22.631251", "media_url": null, "media_mime_type": null}, {"id": 7725, "message_id": "bot_AC1CE3A991D35FDB0F04ABD27E480AEF_3621", "sender": "bot", "message_type": "text", "content": "شكرا على المعلومات! 😊 واش ممكن تعطيني الإسم الكامل ديال بنتك باش نكمل الإجراءات للحجز يوم الجمعة في 4؟ إذا كان عندك أي استفسار آخر، مرحبا بك!", "created_at": "2026-03-27T18:52:37.987332", "media_url": null, "media_mime_type": null}, {"id": 7726, "message_id": "AC6C5A67B1A1206F6BD5780FAB5BE1DB", "sender": "user", "message_type": "text", "content": "تسنيم فلعوص", "created_at": "2026-03-27T18:53:19.399541", "media_url": null, "media_mime_type": null}, {"id": 7727, "message_id": "bot_AC6C5A67B1A1206F6BD5780FAB5BE1DB_905", "sender": "bot", "message_type": "text", "content": "عندنا عدة مواعيد متاحة يوم الجمعة 3 أبريل. واش بغيتو الساعة 16:00 أو 16:30؟ شنو الأنسب ليكوم؟ 😊", "created_at": "2026-03-27T18:53:33.331305", "media_url": null, "media_mime_type": null}]...
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عندنا عدة مواعيد متاحة يوم الجمعة 3 أبريل. واش بغي عندنا عدة مواعيد متاحة يوم الجمعة 3 أبريل. واش بغيتو الساعة 16:00 أو 16:30؟ شنو الأنسب ليكوم؟ 😊...
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[{"id": 7412, "message_id": "A [{"id": 7412, "message_id": "A56BFB6E164BF3799638801798CF8AC8", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام عليكم سي مدياني، لاباس؟ بخير؟ الصحة لاباس؟ قولي البنية ديالك شحال فعمرها وشنو قصت تعمل؟\"\n\n**Latin Script:**\n\"As-salamu alaykum Si Medyani, labas? Bikhir? Seha labas? Qoli l-bniya dyalek chhal f'omrha w chnu qast ta'mal?\"", "created_at": "2026-03-27T11:03:35.109847", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1531/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7473, "message_id": "AC186D8E26ADDD0870CC417DC94A66B6", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم ورحمة الله وبركاته، واش باقية عاقلة عليا؟ الفيدي (l'ID) ديالي تسنيم، تسنيم. أنا اللي كنعرف الدكتور، هكا كنا كنجيو من السبت للسبت. واش عقلتي عليا؟ كنت كنجي أنا والمرا والبنيات بجوج. تسنيم، تسنيم ف l'os. وراه عندي واحد الورقة تاني نسيتها تما، كنت جيت موراها وكان واحد النهار بالسبت ما كانش الطبيب تما، وجات رمضان وقلت ليكم تا يدوز رمضان عاد نبقى نجيب البنية.", "created_at": "2026-03-27T14:07:04.771368", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1550/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7475, "message_id": "A51ABBF4244066B0F127DF2A2C67FB06", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي سيدي مرحبا، ديك الساعة دوز موراها راه هي معمرة.", "created_at": "2026-03-27T14:13:49.942511", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1551/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7720, "message_id": "ACE280041634B23F06453314B8107957", "sender": "user", "message_type": "text", "content": "كذلك بغت نكمل ل بنتي وحد 2سنينات وش نقدر نج الجمعة في 4", "created_at": "2026-03-27T18:49:16.221526", "media_url": null, "media_mime_type": null}, {"id": 7722, "message_id": "bot_ACE280041634B23F06453314B8107957_2175", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله وبركاته! 😊\n\nبالنسبة لجلب بنتك يوم الجمعة المقبلة مساء، يمكننا نحجز لك موعد. واش ممكن تقولي لي الإسم الكامل ديال بنتك باش نكمل الإجراءات؟ وبالنسبة للورقة ديال الضمان الاجتماعي، يمكننا نساعدوك فيها عند زيارتك. \n\nإذا كان عندك أي استفسار آخر، مرحبا بك!", "created_at": "2026-03-27T18:49:59.207192", "media_url": null, "media_mime_type": null}, {"id": 7723, "message_id": "AC8F4946BF9D5EFD4D9022A7EDC793C0", "sender": "user", "message_type": "text", "content": "<reply_to> </reply_to> هاهما معلومات", "created_at": "2026-03-27T18:52:20.740378", "media_url": null, "media_mime_type": null}, {"id": 7724, "message_id": "AC1CE3A991D35FDB0F04ABD27E480AEF", "sender": "user", "message_type": "text", "content": "مزالن هنا", "created_at": "2026-03-27T18:52:22.631251", "media_url": null, "media_mime_type": null}, {"id": 7725, "message_id": "bot_AC1CE3A991D35FDB0F04ABD27E480AEF_3621", "sender": "bot", "message_type": "text", "content": "شكرا على المعلومات! 😊 واش ممكن تعطيني الإسم الكامل ديال بنتك باش نكمل الإجراءات للحجز يوم الجمعة في 4؟ إذا كان عندك أي استفسار آخر، مرحبا بك!", "created_at": "2026-03-27T18:52:37.987332", "media_url": null, "media_mime_type": null}, {"id": 7726, "message_id": "AC6C5A67B1A1206F6BD5780FAB5BE1DB", "sender": "user", "message_type": "text", "content": "تسنيم فلعوص", "created_at": "2026-03-27T18:53:19.399541", "media_url": null, "media_mime_type": null}, {"id": 7727, "message_id": "bot_AC6C5A67B1A1206F6BD5780FAB5BE1DB_905", "sender": "bot", "message_type": "text", "content": "عندنا عدة مواعيد متاحة يوم الجمعة 3 أبريل. واش بغيتو الساعة 16:00 أو 16:30؟ شنو الأنسب ليكوم؟ 😊", "created_at": "2026-03-27T18:53:33.331305", "media_url": null, "media_mime_type": null}, {"id": 7728, "message_id": "ACFAA05A361429069E14D5C3AD4234B2", "sender": "user", "message_type": "text", "content": "4:30", "created_at": "2026-03-27T18:56:23.924747", "media_url": null, "media_mime_type": null}, {"id": 7729, "message_id": "bot_ACFAA05A361429069E14D5C3AD4234B2_5704", "sender": "bot", "message_type": "text", "content": "مزيان 😊 تسجّل الموعد ديال تسنيم فلعوص يوم الجمعة 3 أبريل على الساعة 16:30. نتسناوكوم إن شاء الله 🙏🏻\n\nإذا كان عندك أي استفسار آخر، مرحبا بك!", "created_at": "2026-03-27T18:56:40.349785", "media_url": null, "media_mime_type": null}]...
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مزيان 😊 تسجّل الموعد ديال تسنيم فلعوص يوم الجمعة 3 مزيان 😊 تسجّل الموعد ديال تسنيم فلعوص يوم الجمعة 3 أبريل على الساعة 16:30. نتسناوكوم إن شاء الله 🙏🏻
إذا كان عندك أي استفسار آخر، مرحبا بك!...
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[{"id": 7527, "message_id": "3 [{"id": 7527, "message_id": "3EB0E0E75A71512878B31A", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image contains a cartoon representation of a tooth with facial features such as eyes and a mouth, smiling. The tooth is holding a small notepad with a checkmark inside a checkbox, suggesting confirmation. The image includes text at the top, in French, which reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' indicating a confirmed appointment. Beneath that, it reads 'CHEZ TANGER BAY DENTAL CENTER'. The background shows a blurred dental clinic setting with some equipment visible.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no\n\nUser message context: Salut *BENMASSAOUD Sanae*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *12:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T15:04:52.278255", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1576/download", "media_mime_type": "image/jpeg"}, {"id": 7586, "message_id": "AC1BA0882E97D8E28C4E5F1244965C3B", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-03-27T15:31:27.428951", "media_url": null, "media_mime_type": null}, {"id": 7588, "message_id": "bot_AC1BA0882E97D8E28C4E5F1244965C3B_5733", "sender": "bot", "message_type": "text", "content": "Bonjour Sanae 😊\n\nMerci pour votre confirmation. Votre rendez-vous avec Dr Alami Mustapha est bien confirmé pour le samedi 28 mars 2026 à 12:30 chez Tanger Bay Dental Center. Nous vous attendons avec plaisir. À bientôt إن شاء الله 🙏🏻", "created_at": "2026-03-27T15:31:41.962484", "media_url": null, "media_mime_type": null}, {"id": 7731, "message_id": "AC35D199644B35988B892C24662C67FE", "sender": "user", "message_type": "text", "content": "Inchaalah llah", "created_at": "2026-03-27T18:59:27.061684", "media_url": null, "media_mime_type": null}, {"id": 7732, "message_id": "bot_AC35D199644B35988B892C24662C67FE_6207", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتمنى ليك نهار زوين 😊 إذا كنتي محتاجة لأي مساعدة أخرى، راني هنا.", "created_at": "2026-03-27T18:59:40.534835", "media_url": null, "media_mime_type": null}]...
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بارك الله فيك، نتمنى ليك نهار زوين 😊 إذا كنتي محتا بارك الله فيك، نتمنى ليك نهار زوين 😊 إذا كنتي محتاجة لأي مساعدة أخرى، راني هنا....
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[{"id": 4219, "message_id": "3 [{"id": 4219, "message_id": "3AEA4580B74429A2862A", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-03-13T16:49:16.645031", "media_url": null, "media_mime_type": null}, {"id": 4220, "message_id": "bot_3AEA4580B74429A2862A_5046", "sender": "bot", "message_type": "text", "content": "Parfait ! Comment puis-je vous assister aujourd'hui ? Avez-vous des questions sur nos services, ou souhaitez-vous prendre un rendez-vous ? 😊", "created_at": "2026-03-13T16:49:26.562801", "media_url": null, "media_mime_type": null}, {"id": 4562, "message_id": "3EB0F43A4A9572CBD667A1", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *4400,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+5400,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-03-14T13:24:57.771707", "media_url": null, "media_mime_type": null}, {"id": 4563, "message_id": "3EB06A5D62583B2B860153", "sender": "bot", "message_type": "document", "content": "2026031413243993.pdf", "created_at": "2026-03-14T13:25:10.851931", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/778/download", "media_mime_type": "application/pdf"}, {"id": 4611, "message_id": "A5E02A952BB30C36C5E987EB6BD84AE4", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-14T14:33:09.991902", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/784/download", "media_mime_type": "image/jpeg"}, {"id": 7187, "message_id": "A557CA824F91A761CD38DBEBB2BA7BB8", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script (Darija/French mix):**\n\"السلام عليكم ريم، كيدايرة مزيانة بخير؟ ريم قولي فوقاش تكوني ديسبونيبل نهار السبت باش ناخد لورونديفو.\"\n\n**Latin Script:**\n\"Salam alaykoum Rim, kidayra mzyana bikhir? Rim goli fouqach tkouni disponible nhar sebt bach nakhod le rendez-vous.\"\n\n**English Translation (for context):**\n\"Peace be upon you, Rim. How are you? Good? Fine? Rim, tell me when you will be available on Saturday to take the appointment.\"", "created_at": "2026-03-26T18:20:14.927786", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1460/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7233, "message_id": "3A37EDC628765CE40DC1", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic and Latin scripts:\n\n### **Arabic Script**\nالسلام، صا فا؟ بخير؟ كيبقيتي؟ مزيانة؟\nأه، صراحة، le plus tôt possible، ماكرهتش زعما مع التسعود نسالي.\nفهمتي؟ تسعود، تسعود ونص. المهم مع الصباح.\n\n### **Latin Script**\nSalam, ça va? Be-khir? Ki bqiti? Mezyana? \nEuh, saraha, le plus tôt possible, ma krahtsh zaama ma'a t-tes'oud n-sali. \nFhemt? Tes'oud, tes'oud u ness. Mohim ma'a s-sbah.", "created_at": "2026-03-26T19:25:15.809452", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1481/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7307, "message_id": "3EB0CD8D824B6D20C96A1F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*HADDIOUI Rym *\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 28 mars 2026* à *09:45* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 28 مارس 2026* على الساعة *09:45* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-27T08:24:32.603745", "media_url": null, "media_mime_type": null}, {"id": 7310, "message_id": "3A23CD4E018EFCF3BDD6", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-03-27T08:27:52.491949", "media_url": null, "media_mime_type": null}, {"id": 7511, "message_id": "3EB0988693A832FBCAB230", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a cartoon-like illustration of a tooth character with a smiling face. The tooth is holding a small calendar with a checkmark on it, indicating a confirmed appointment. The background is a dental clinic setting, slightly blurred, with a dental chair visible. The image is overlaid with text in French, and there is a logo at the top.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"The image is promotional and contains no clinical content.\"\n },\n\nUser message context: Salut *HADDIOUI Rym *👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *09:45*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T15:03:06.591785", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1568/download", "media_mime_type": "image/jpeg"}, {"id": 7733, "message_id": "3A1514FED4A73D0682F3", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-03-27T19:28:27.060693", "media_url": null, "media_mime_type": null}, {"id": 7734, "message_id": "bot_3A1514FED4A73D0682F3_4666", "sender": "bot", "message_type": "text", "content": "Parfait, HADDIOUI Rym! 😊 Votre rendez-vous avec DR ALAMI MUSTAPHA est bien confirmé pour le samedi 28 mars 2026 à 09:45 chez Tanger Bay Dental Center. À bientôt إن شاء الله 🙏🏻", "created_at": "2026-03-27T19:29:02.030597", "media_url": null, "media_mime_type": null}]...
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Parfait, HADDIOUI Rym! 😊 Votre rendez-vous avec DR Parfait, HADDIOUI Rym! 😊 Votre rendez-vous avec DR ALAMI MUSTAPHA est bien confirmé pour le samedi 28 mars 2026 à 09:45 chez Tanger Bay Dental Center. À bientôt إن شاء الله 🙏🏻...
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[{"id": 7026, "message_id": "3 [{"id": 7026, "message_id": "3EB0E025DE8B7E39360F62", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a cartoon tooth character holding a small calendar or note pad with a green check mark. The character is smiling and giving a thumbs up. In the background, there’s an out-of-focus dental chair, suggesting a dental office environment. The top of the image contains the text 'TANGER BAY DENTAL CENTER' and a logo of a tooth. Below that, there are two blue banners with text: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' on the first line and 'CHEZ TANGER BAY DENTAL CENTER' on the second line. The ambiance suggests a friendly and welcoming environment for dental appointments.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"\n\nUser message context: Salut *THOMAS JR Marcus wiley*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *vendredi 27 mars 2026*\r\n🕘 Heure : *12:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-26T15:06:59.732992", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1420/download", "media_mime_type": "image/jpeg"}, {"id": 7248, "message_id": "3A2A3F60CC98C2637D27", "sender": "user", "message_type": "text", "content": "Hi, I can’t make it at 12 tomorrow is it possible for 2pm?", "created_at": "2026-03-26T20:35:46.166456", "media_url": null, "media_mime_type": null}, {"id": 7257, "message_id": "A5D06F273C04384739D84EA215FFC2D8", "sender": "bot", "message_type": "text", "content": "<reply_to>Hi, I can’t make it at 12 tomorrow is it possible for 2pm?</reply_to> I will see tomorrow", "created_at": "2026-03-26T20:50:18.200498", "media_url": null, "media_mime_type": null}, {"id": 7259, "message_id": "3A5AD425C79C69A76845", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-03-26T20:50:29.047043", "media_url": null, "media_mime_type": null}, {"id": 7337, "message_id": "3EB08173E045B662DC40CB", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*THOMAS JR Marcus wiley*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *vendredi 27 mars 2026* à *14:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 27 مارس 2026* على الساعة *14:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-27T08:57:15.126845", "media_url": null, "media_mime_type": null}, {"id": 7339, "message_id": "3A21908AC0D48B91DA1F", "sender": "user", "message_type": "text", "content": "Good morning is 1:30 available? I have another practice at 5pm today", "created_at": "2026-03-27T08:59:22.429645", "media_url": null, "media_mime_type": null}, {"id": 7340, "message_id": "A5367864BDBB3B3DC171C934B3B8E7DF", "sender": "bot", "message_type": "text", "content": "<reply_to>Good morning is 1:30 available? I have another practice at 5pm today</reply_to> Unfortunately no", "created_at": "2026-03-27T09:03:15.689577", "media_url": null, "media_mime_type": null}, {"id": 7341, "message_id": "3A78E5E0493B7D9553DE", "sender": "user", "message_type": "text", "content": "Ok 2:30 works see you then", "created_at": "2026-03-27T09:11:59.957676", "media_url": null, "media_mime_type": null}, {"id": 7367, "message_id": "3EB029BA74C9663C9A156A", "sender": "bot", "message_type": "document", "content": "20260327_10561864.pdf", "created_at": "2026-03-27T10:14:19.476167", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1515/download", "media_mime_type": "application/pdf"}, {"id": 7415, "message_id": "A5E7A1ECAC0B19843EBB64E98407D737", "sender": "bot", "message_type": "text", "content": "<reply_to>Ok 2:30 works see you then</reply_to> Ok", "created_at": "2026-03-27T11:07:25.350557", "media_url": null, "media_mime_type": null}, {"id": 7735, "message_id": "3A3111A1FEFC4D3513D3", "sender": "user", "message_type": "text", "content": "Hi, I am free tomorrow morning", "created_at": "2026-03-27T19:40:25.377301", "media_url": null, "media_mime_type": null}, {"id": 7736, "message_id": "bot_3A3111A1FEFC4D3513D3_7329", "sender": "bot", "message_type": "text", "content": "Hello! 😊 It looks like your appointment is already confirmed for today at 14:30 with Dr. Haitham Boutaib. If you need to reschedule for tomorrow morning, please let me know, and I'll assist you with the changes.", "created_at": "2026-03-27T19:40:41.924724", "media_url": null, "media_mime_type": null}]...
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Hello! 😊 It looks like your appointment is already Hello! 😊 It looks like your appointment is already confirmed for today at 14:30 with Dr. Haitham Boutaib. If you need to reschedule for tomorrow morning, please let me know, and I'll assist you with the changes....
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