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[{"id": 23414, "message_id": " [{"id": 23414, "message_id": "ACB8934B1BBC2340EA1A7C9476EF71DC", "sender": "user", "message_type": "text", "content": "Salam oualekoum with rachid, I come from the Netherlands myself but would like to come by on Thursday for a conversation to know what the possibilities are and the prices", "created_at": "2026-05-04T14:41:18.676521", "media_url": null, "media_mime_type": null}, {"id": 23415, "message_id": "A5A4DBC67962CAACB95987E03B9DDB41", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-04T14:41:19.919737", "media_url": null, "media_mime_type": null}, {"id": 23416, "message_id": "bot_ACB8934B1BBC2340EA1A7C9476EF71DC_4165", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف الإسم الكامل ديالكوم باش نبلغ الفريق الطبي و يتواصل معكوم في أقرب وقت؟", "created_at": "2026-05-04T14:41:31.161324", "media_url": null, "media_mime_type": null}, {"id": 24254, "message_id": "A506895006C8089EF951F3D3EEFC90A8", "sender": "bot", "message_type": "voice", "content": "[Voice message] Certainly! Here is the transcription of the audio in both Arabic and Latin scripts:\n\n**Arabic Script:**\nالسلام عليكم، لاباس بخير مزيان؟ مرحبا سيدي، فوقما بغيتي ناخذوا غونديفو (RDV) وتجي تجلس مع الدكتور يشوف لك شنو المشكل اللي عندك في سنانك.\n\n**Latin Script:**\nSalam o alaikom, labass bikhir mzyan? Merhba sidi, foqma bghiti nakhdo rdv, tji tglass m3a l'docteur ychouf lik chnou l'mochkil li 3ndek f snank.", "created_at": "2026-05-05T14:47:28.746823", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6878/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 24314, "message_id": "AC5A32DDB4BA3D4ED46B9C8B6729B3CD", "sender": "user", "message_type": "text", "content": "Waga insha Allah", "created_at": "2026-05-05T16:04:48.407236", "media_url": null, "media_mime_type": null}, {"id": 25808, "message_id": "AC319A86E69D0C29C9817E40F42A8AF0", "sender": "user", "message_type": "text", "content": "Shokran", "created_at": "2026-05-08T09:44:45.513991", "media_url": null, "media_mime_type": null}, {"id": 25809, "message_id": "bot_AC319A86E69D0C29C9817E40F42A8AF0_613", "sender": "bot", "message_type": "text", "content": "بارك الله فيكوم 🙏🏻 إذا احتاجيتو شي حاجة أخرى، أنا رهن الإشارة ديالكوم.", "created_at": "2026-05-08T09:45:05.598537", "media_url": null, "media_mime_type": null}]...
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بارك الله فيكوم 🙏🏻 إذا احتاجيتو شي حاجة أخرى، أنا بارك الله فيكوم 🙏🏻 إذا احتاجيتو شي حاجة أخرى، أنا رهن الإشارة ديالكوم....
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[{"id": 23389, "message_id": " [{"id": 23389, "message_id": "3AF36D15EAB693C02DDE", "sender": "user", "message_type": "text", "content": "Bonjour c’est M.Mahdi Magueri.\nMerci de me confirmer mon rendez-vous de 18h stp", "created_at": "2026-05-04T14:19:33.477154", "media_url": null, "media_mime_type": null}, {"id": 23390, "message_id": "A56B9243ABF85D368E0EA237F5E97560", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-04T14:19:35.634650", "media_url": null, "media_mime_type": null}, {"id": 23391, "message_id": "bot_3AF36D15EAB693C02DDE_2717", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة اليوم؟ 😊", "created_at": "2026-05-04T14:19:49.785981", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centr مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة اليوم؟ 😊...
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[{"id": 23389, "message_id": " [{"id": 23389, "message_id": "3AF36D15EAB693C02DDE", "sender": "user", "message_type": "text", "content": "Bonjour c’est M.Mahdi Magueri.\nMerci de me confirmer mon rendez-vous de 18h stp", "created_at": "2026-05-04T14:19:33.477154", "media_url": null, "media_mime_type": null}, {"id": 23390, "message_id": "A56B9243ABF85D368E0EA237F5E97560", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-04T14:19:35.634650", "media_url": null, "media_mime_type": null}, {"id": 23391, "message_id": "bot_3AF36D15EAB693C02DDE_2717", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة اليوم؟ 😊", "created_at": "2026-05-04T14:19:49.785981", "media_url": null, "media_mime_type": null}, {"id": 23392, "message_id": "A5721BE2A57FAE91557F18B26F2B557F", "sender": "bot", "message_type": "text", "content": "Oui c'est confirmé", "created_at": "2026-05-04T14:22:50.656701", "media_url": null, "media_mime_type": null}, {"id": 23395, "message_id": "3AC32DC122A612FB95C5", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-05-04T14:23:23.374617", "media_url": null, "media_mime_type": null}, {"id": 24661, "message_id": "3A7233D89F4CF78556E9", "sender": "user", "message_type": "text", "content": "Bonjour,\nJ’ai un créneau de disponible aujourd’hui à 16h30", "created_at": "2026-05-06T11:30:51.761452", "media_url": null, "media_mime_type": null}, {"id": 24662, "message_id": "bot_3A7233D89F4CF78556E9_3750", "sender": "bot", "message_type": "text", "content": "Bonjour ! Merci pour votre message. Votre créneau de 16h30 aujourd’hui a bien été noté par l’équipe. Vous serez recontacté(e) si besoin.\n\nN’hésitez pas à nous prévenir en cas de changement. À tout à l’heure ! 😊", "created_at": "2026-05-06T11:31:04.547153", "media_url": null, "media_mime_type": null}]...
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Bonjour ! Merci pour votre message. Votre créneau Bonjour ! Merci pour votre message. Votre créneau de 16h30 aujourd’hui a bien été noté par l’équipe. Vous serez recontacté(e) si besoin.
N’hésitez pas à nous prévenir en cas de changement. À tout à l’heure ! 😊...
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[{"id": 23389, "message_id": " [{"id": 23389, "message_id": "3AF36D15EAB693C02DDE", "sender": "user", "message_type": "text", "content": "Bonjour c’est M.Mahdi Magueri.\nMerci de me confirmer mon rendez-vous de 18h stp", "created_at": "2026-05-04T14:19:33.477154", "media_url": null, "media_mime_type": null}, {"id": 23390, "message_id": "A56B9243ABF85D368E0EA237F5E97560", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-04T14:19:35.634650", "media_url": null, "media_mime_type": null}, {"id": 23391, "message_id": "bot_3AF36D15EAB693C02DDE_2717", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة اليوم؟ 😊", "created_at": "2026-05-04T14:19:49.785981", "media_url": null, "media_mime_type": null}, {"id": 23392, "message_id": "A5721BE2A57FAE91557F18B26F2B557F", "sender": "bot", "message_type": "text", "content": "Oui c'est confirmé", "created_at": "2026-05-04T14:22:50.656701", "media_url": null, "media_mime_type": null}, {"id": 23395, "message_id": "3AC32DC122A612FB95C5", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-05-04T14:23:23.374617", "media_url": null, "media_mime_type": null}, {"id": 24661, "message_id": "3A7233D89F4CF78556E9", "sender": "user", "message_type": "text", "content": "Bonjour,\nJ’ai un créneau de disponible aujourd’hui à 16h30", "created_at": "2026-05-06T11:30:51.761452", "media_url": null, "media_mime_type": null}, {"id": 24662, "message_id": "bot_3A7233D89F4CF78556E9_3750", "sender": "bot", "message_type": "text", "content": "Bonjour ! Merci pour votre message. Votre créneau de 16h30 aujourd’hui a bien été noté par l’équipe. Vous serez recontacté(e) si besoin.\n\nN’hésitez pas à nous prévenir en cas de changement. À tout à l’heure ! 😊", "created_at": "2026-05-06T11:31:04.547153", "media_url": null, "media_mime_type": null}, {"id": 24663, "message_id": "3A3840112820B34532B4", "sender": "user", "message_type": "text", "content": "Est-ce que je peux avancer mon rendez-vous du mardi ?", "created_at": "2026-05-06T11:31:06.634832", "media_url": null, "media_mime_type": null}, {"id": 24664, "message_id": "bot_3A3840112820B34532B4_4621", "sender": "bot", "message_type": "text", "content": "Bonjour ! Pas de souci, je transmets votre demande à l’équipe pour voir s’il est possible d’avancer votre rendez-vous du mardi. Vous serez recontacté(e) rapidement pour la confirmation إن شاء الله 🙏🏻", "created_at": "2026-05-06T11:31:20.125761", "media_url": null, "media_mime_type": null}]...
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Bonjour ! Pas de souci, je transmets votre demande Bonjour ! Pas de souci, je transmets votre demande à l’équipe pour voir s’il est possible d’avancer votre rendez-vous du mardi. Vous serez recontacté(e) rapidement pour la confirmation إن شاء الله 🙏🏻...
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[{"id": 23386, "message_id": " [{"id": 23386, "message_id": "AC84DB8B8CD12430A7E251B4FD5F48E1", "sender": "user", "message_type": "video", "content": "", "created_at": "2026-05-04T14:10:11.442715", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/6554/download", "media_mime_type": "video/mp4"}, {"id": 23387, "message_id": "AC886EF5EF31A01E6BE869877E59F4CE", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**\"صيدلية هادي لقيتها سدّات، لقيت الصيدلية سدّات أختي، يا الجدّ، هادي سادّة، أنا غنموت، أنا غنموت، هادشي صعيب، هادشي صعيب، عمرني شتو ف حياتي.\"**\n\n**Transcription (Latin script):**\n\"Sidalya hadi lqitha seddat, lqit sidalya seddat a khti, ya l-jedd, hadi sadda, ana ghan-mout, ana ghan-mout, hadchi s3ib, hadchi s3ib, 3emrni cheftou f hyati.\"", "created_at": "2026-05-04T14:10:14.413392", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/6555/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23388, "message_id": "3EB0F8F389A1167A2AFDE2", "sender": "bot", "message_type": "text", "content": "Votre santé est notre priorité, et nous sommes heureux de vous servir au sein du Centre dentaire du Dr Dinani Hicham. Nous accordons une grande importance à votre satisfaction et aimerions vous demander d'évaluer votre expérience avec nous en suivant ce lien https://bit.ly/3yYyxc3. L'évaluation nécessite deux étapes simples, veuillez-vous assurer de compléter chacune d'elles afin que le résultat de votre évaluation soit bien reçu. Merci !\r\n\r\nYour health is our priority, and we are happy to serve you at the Dr. Dinani Hicham Dental Center. We value your satisfaction and would like to ask you to rate your experience with us by following this link https://bit.ly/3yYyxc3. The assessment requires two simple steps, please be sure to complete each of them so that your assessment result is well re", "created_at": "2026-05-04T14:19:13.866577", "media_url": null, "media_mime_type": null}, {"id": 24060, "message_id": "AC00383B73482F28BAE8CDA952B98971", "sender": "user", "message_type": "voice", "content": "[Voice message] بكل سرور، إليك النص الكامل للتسجيل الصوتي بالدارجة المغربية:\n\n\"السلام عليكم اختي، كي دايرة لاباس عليك؟ بخير؟ اش تتعاودي؟ كي دايرة مع الصحة؟ بغيت غا نقول ليك را تنفخ ليا واحد الحنك واش عادي ولا لا؟ انا نصيفط ليك التصويرة. تنفخ ليا وتنفخ ليا فمي، واش عادي ولا لا؟ باش ما كان ردي عليا الله يرحم الوالدين.\"", "created_at": "2026-05-05T10:04:41.207304", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/6787/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 24681, "message_id": "AC327EF1CEBF7B6888C78A1A9B9FC432", "sender": "user", "message_type": "video", "content": "", "created_at": "2026-05-06T11:45:48.282153", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/7031/download", "media_mime_type": "video/mp4"}, {"id": 24682, "message_id": "AC08194591D10760E10AA22386BBBA98", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n\"نبغي نشرح ليك الحالة كيفاش ولكن حسن تشوفي هاد الفيديو، دبا فاش كانت هاديك الصغيرة ماشي مشكل، دبا ناضت وحدة خرى حداها كبر منها شفتيها كيدايرة؟ ماشي عادي هادشي ولا لا؟ دبا أنا راني مسافر، غنمشي تال الدار ونرجع ديك الساعة باش ما كان قولي ليا ش كاين، سوليه وقولي ليا دبا شنو الحل ديال هادشي الله يرحم الوالدين، إلا كان يحيدها ليا نرجع إن شاء الله هاد السيمانة يحيدها ليا، باش ما كان ردي عليا ش كاين شكرا.\"", "created_at": "2026-05-06T11:45:48.297713", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/7032/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 24683, "message_id": "bot_AC08194591D10760E10AA22386BBBA98_1904", "sender": "bot", "message_type": "text", "content": "واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-05-06T11:46:54.987453", "media_url": null, "media_mime_type": null}, {"id": 24684, "message_id": "AC2C76A551B8845A4092516972D3B9F3", "sender": "user", "message_type": "text", "content": "فاطيمة الزهراء ايت براهيم", "created_at": "2026-05-06T11:47:31.049719", "media_url": null, "media_mime_type": null}, {"id": 24686, "message_id": "bot_AC2C76A551B8845A4092516972D3B9F3_2636", "sender": "bot", "message_type": "text", "content": "شكراً فاطيمة الزهراء على التوضيح والفيديو. وصل الطلب ديالك والفريق غادي يتواصلوا معاك باش يجاوبوك ويعطيوك النصيحة المناسبة إن شاء الله، خصوصاً حيث قلتي أنك مسافرة ودابا عندك انتفاخ جديد.\n\nيلا حسيتِ بالألم الشديد أو سخانة أو صعوبة في التنفس، من الأفضل تمشي للطبيب بسرعة. أما بالنسبة للاستشارة والتدخل، الفريق غادي يرجع ليك الجواب قريباً إن شاء الله 🙏🏻", "created_at": "2026-05-06T11:47:46.056227", "media_url": null, "media_mime_type": null}, {"id": 24687, "message_id": "ACE0EC851962ACC26EF8B6BA511AE1A7", "sender": "user", "message_type": "text", "content": "واخا اختي واش هادشي عادي", "created_at": "2026-05-06T11:49:12.113721", "media_url": null, "media_mime_type": null}, {"id": 24688, "message_id": "AC8C0EA4F7890F1F5C7E65D75D0CB1D1", "sender": "user", "message_type": "text", "content": "بعدا", "created_at": "2026-05-06T11:49:16.291753", "media_url": null, "media_mime_type": null}, {"id": 24689, "message_id": "bot_AC8C0EA4F7890F1F5C7E65D75D0CB1D1_7662", "sender": "bot", "message_type": "text", "content": "الفريق الطبي غادي يشوف الحالة ديالك ويجاوبكوم قريب إن شاء الله، حيث أنا مجرد مساعد آلي ومايمكنليش نعطيك رأي طبي دقيق فهاد الحالات. يلا كان عندك ألم كبير أو انتفاخ كيكثر بزاف أو سخانة، من الأفضل تمشي تشوفي الطبيب بسرعة. الفريق غادي يتواصلوا معاكوم ويعطيوكوم التوضيح والنصيحة المناسبة إن شاء الله 🙏🏻", "created_at": "2026-05-06T11:49:31.569569", "media_url": null, "media_mime_type": null}]...
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الفريق الطبي غادي يشوف الحالة ديالك ويجاوبكوم قريب الفريق الطبي غادي يشوف الحالة ديالك ويجاوبكوم قريب إن شاء الله، حيث أنا مجرد مساعد آلي ومايمكنليش نعطيك رأي طبي دقيق فهاد الحالات. يلا كان عندك ألم كبير أو انتفاخ كيكثر بزاف أو سخانة، من الأفضل تمشي تشوفي الطبيب بسرعة. الفريق غادي يتواصلوا معاكوم ويعطيوكوم التوضيح والنصيحة المناسبة إن شاء الله 🙏🏻...
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[{"id": 23363, "message_id": " [{"id": 23363, "message_id": "3ABFA142F2559E59D1A1", "sender": "user", "message_type": "text", "content": "Mer i", "created_at": "2026-05-04T13:50:35.330828", "media_url": null, "media_mime_type": null}, {"id": 23364, "message_id": "3A9A8F3F2E4E1D7822FE", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-05-04T13:50:37.209898", "media_url": null, "media_mime_type": null}, {"id": 23365, "message_id": "bot_3A9A8F3F2E4E1D7822FE_1593", "sender": "bot", "message_type": "text", "content": "Avec plaisir, bienvenue à vous 🙏🏻", "created_at": "2026-05-04T13:50:48.365371", "media_url": null, "media_mime_type": null}]...
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Avec plaisir, bienvenue à vous 🙏🏻
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[{"id": 23363, "message_id": " [{"id": 23363, "message_id": "3ABFA142F2559E59D1A1", "sender": "user", "message_type": "text", "content": "Mer i", "created_at": "2026-05-04T13:50:35.330828", "media_url": null, "media_mime_type": null}, {"id": 23364, "message_id": "3A9A8F3F2E4E1D7822FE", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-05-04T13:50:37.209898", "media_url": null, "media_mime_type": null}, {"id": 23365, "message_id": "bot_3A9A8F3F2E4E1D7822FE_1593", "sender": "bot", "message_type": "text", "content": "Avec plaisir, bienvenue à vous 🙏🏻", "created_at": "2026-05-04T13:50:48.365371", "media_url": null, "media_mime_type": null}, {"id": 26337, "message_id": "3AE169DCFA3F11AC37E3", "sender": "user", "message_type": "text", "content": "C est bon??", "created_at": "2026-05-09T13:53:20.587188", "media_url": null, "media_mime_type": null}, {"id": 26338, "message_id": "bot_3AE169DCFA3F11AC37E3_7433", "sender": "bot", "message_type": "text", "content": "Oui, tout est bon 😊 Vous avez besoin d’autre chose ?", "created_at": "2026-05-09T13:53:33.057161", "media_url": null, "media_mime_type": null}]...
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Oui, tout est bon 😊 Vous avez besoin d’autre chose Oui, tout est bon 😊 Vous avez besoin d’autre chose ?...
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[{"id": 23359, "message_id": " [{"id": 23359, "message_id": "AC4D447C18216545B659F27BA687A4C0", "sender": "bot", "message_type": "text", "content": "Effipred 20 mg ( 3cp 1f/j pdt 3j )", "created_at": "2026-05-04T13:48:06.842560", "media_url": null, "media_mime_type": null}, {"id": 23360, "message_id": "ACC5B886CCCB839FDE644FAD11FCFC6F", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\"هانتي غتاخدي هادي اللي صفت لك دابا، Effipred 20mg. غتاخدي تلاتة د الحبات ف كوييس ديال لـما، ياك؟ غتشربيهم دابا، وتلاتة د الحبات غدا ف الصباح وتلاتة د الحبات بعد غدا. يعني غير تلت يام وتحبسيها، وتشربيها مرة وحدة ف نهار من صباح ل صباح. شربي واحد تلاتة دابا، وغدا صباح تلاتة، وبعدو تلاتة. وخاصك ضروري وخودي Doliprane وصبري شي شوية حيت الدوا خاصو الوقت باش يعطي المفعول ديالو.\"\n\n**Latin Script (Transcription):**\n\"Hanti gha-takhdi hadi li seft lik daba, Effipred 20mg. Gha-takhdi tlata d l-habbat f kwiyess dyal l-ma, yak? Gha-tshorbihom daba. W tlata d l-habbat ghedda f s-sba7, w tlata d l-habbat be'd ghedda. Ya3ni ghir telt iyam w thabsiha, w t-shorbiha merra wehda f nhar men sba7 l-sba7. Shorbi wahed tlata daba, w ghedda sba7 tlata, w be'du tlata. W khassek darouri w khoudi Doliprane w sabri shi shwiya hit d-dwa khasso l-weqt bash ya3ti l-mef3oul dyalo.\"", "created_at": "2026-05-04T13:48:31.858567", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/6548/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23361, "message_id": "AC194CDAC388E939BE54FDBE17E0AB11", "sender": "user", "message_type": "voice", "content": "[Voice message] إليك النسخة المكتوبة من المقطع الصوتي بالدارجة المغربية:\n\n\"آه وأختي رجعت، رجعت، رجعت، ديك الخنيشة د البارح ما بقاش الما، ضروني بزاف، ضروني بزاف بزاف، ومشيت للصيدلية قبيلة، دوليبران ما لقيتوش، لقيتها سادة، آاه قولي لحياة نْمْسافْك أختي، شدني الصباح، حيد ليا، الصباح حيد ليا عافاك، ما بقيت قديت، حتا شي حاجة ما قديت أختي، كون قديت كاعما نعيط ليكم.\"", "created_at": "2026-05-04T13:49:34.924047", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/6549/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23386, "message_id": "AC84DB8B8CD12430A7E251B4FD5F48E1", "sender": "user", "message_type": "video", "content": "", "created_at": "2026-05-04T14:10:11.442715", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/6554/download", "media_mime_type": "video/mp4"}, {"id": 23387, "message_id": "AC886EF5EF31A01E6BE869877E59F4CE", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**\"صيدلية هادي لقيتها سدّات، لقيت الصيدلية سدّات أختي، يا الجدّ، هادي سادّة، أنا غنموت، أنا غنموت، هادشي صعيب، هادشي صعيب، عمرني شتو ف حياتي.\"**\n\n**Transcription (Latin script):**\n\"Sidalya hadi lqitha seddat, lqit sidalya seddat a khti, ya l-jedd, hadi sadda, ana ghan-mout, ana ghan-mout, hadchi s3ib, hadchi s3ib, 3emrni cheftou f hyati.\"", "created_at": "2026-05-04T14:10:14.413392", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/6555/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23388, "message_id": "3EB0F8F389A1167A2AFDE2", "sender": "bot", "message_type": "text", "content": "Votre santé est notre priorité, et nous sommes heureux de vous servir au sein du Centre dentaire du Dr Dinani Hicham. Nous accordons une grande importance à votre satisfaction et aimerions vous demander d'évaluer votre expérience avec nous en suivant ce lien https://bit.ly/3yYyxc3. L'évaluation nécessite deux étapes simples, veuillez-vous assurer de compléter chacune d'elles afin que le résultat de votre évaluation soit bien reçu. Merci !\r\n\r\nYour health is our priority, and we are happy to serve you at the Dr. Dinani Hicham Dental Center. We value your satisfaction and would like to ask you to rate your experience with us by following this link https://bit.ly/3yYyxc3. The assessment requires two simple steps, please be sure to complete each of them so that your assessment result is well re", "created_at": "2026-05-04T14:19:13.866577", "media_url": null, "media_mime_type": null}, {"id": 24060, "message_id": "AC00383B73482F28BAE8CDA952B98971", "sender": "user", "message_type": "voice", "content": "[Voice message] بكل سرور، إليك النص الكامل للتسجيل الصوتي بالدارجة المغربية:\n\n\"السلام عليكم اختي، كي دايرة لاباس عليك؟ بخير؟ اش تتعاودي؟ كي دايرة مع الصحة؟ بغيت غا نقول ليك را تنفخ ليا واحد الحنك واش عادي ولا لا؟ انا نصيفط ليك التصويرة. تنفخ ليا وتنفخ ليا فمي، واش عادي ولا لا؟ باش ما كان ردي عليا الله يرحم الوالدين.\"", "created_at": "2026-05-05T10:04:41.207304", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/6787/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 24681, "message_id": "AC327EF1CEBF7B6888C78A1A9B9FC432", "sender": "user", "message_type": "video", "content": "", "created_at": "2026-05-06T11:45:48.282153", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/7031/download", "media_mime_type": "video/mp4"}, {"id": 24682, "message_id": "AC08194591D10760E10AA22386BBBA98", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n\"نبغي نشرح ليك الحالة كيفاش ولكن حسن تشوفي هاد الفيديو، دبا فاش كانت هاديك الصغيرة ماشي مشكل، دبا ناضت وحدة خرى حداها كبر منها شفتيها كيدايرة؟ ماشي عادي هادشي ولا لا؟ دبا أنا راني مسافر، غنمشي تال الدار ونرجع ديك الساعة باش ما كان قولي ليا ش كاين، سوليه وقولي ليا دبا شنو الحل ديال هادشي الله يرحم الوالدين، إلا كان يحيدها ليا نرجع إن شاء الله هاد السيمانة يحيدها ليا، باش ما كان ردي عليا ش كاين شكرا.\"", "created_at": "2026-05-06T11:45:48.297713", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/7032/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 24683, "message_id": "bot_AC08194591D10760E10AA22386BBBA98_1904", "sender": "bot", "message_type": "text", "content": "واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-05-06T11:46:54.987453", "media_url": null, "media_mime_type": null}, {"id": 24684, "message_id": "AC2C76A551B8845A4092516972D3B9F3", "sender": "user", "message_type": "text", "content": "فاطيمة الزهراء ايت براهيم", "created_at": "2026-05-06T11:47:31.049719", "media_url": null, "media_mime_type": null}, {"id": 24686, "message_id": "bot_AC2C76A551B8845A4092516972D3B9F3_2636", "sender": "bot", "message_type": "text", "content": "شكراً فاطيمة الزهراء على التوضيح والفيديو. وصل الطلب ديالك والفريق غادي يتواصلوا معاك باش يجاوبوك ويعطيوك النصيحة المناسبة إن شاء الله، خصوصاً حيث قلتي أنك مسافرة ودابا عندك انتفاخ جديد.\n\nيلا حسيتِ بالألم الشديد أو سخانة أو صعوبة في التنفس، من الأفضل تمشي للطبيب بسرعة. أما بالنسبة للاستشارة والتدخل، الفريق غادي يرجع ليك الجواب قريباً إن شاء الله 🙏🏻", "created_at": "2026-05-06T11:47:46.056227", "media_url": null, "media_mime_type": null}]...
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شكراً فاطيمة الزهراء على التوضيح والفيديو. وصل الط شكراً فاطيمة الزهراء على التوضيح والفيديو. وصل الطلب ديالك والفريق غادي يتواصلوا معاك باش يجاوبوك ويعطيوك النصيحة المناسبة إن شاء الله، خصوصاً حيث قلتي أنك مسافرة ودابا عندك انتفاخ جديد.
يلا حسيتِ بالألم الشديد أو سخانة أو صعوبة في التنفس، من الأفضل تمشي للطبيب بسرعة. أما بالنسبة للاستشارة والتدخل، الفريق غادي يرجع ليك الجواب قريباً إن شاء الله 🙏🏻...
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[{"id": 23358, "message_id": " [{"id": 23358, "message_id": "3EB001A42999F7901A215A", "sender": "bot", "message_type": "text", "content": "Votre santé est notre priorité, et nous sommes heureux de vous servir au sein du Centre dentaire du Dr Dinani Hicham. Nous accordons une grande importance à votre satisfaction et aimerions vous demander d'évaluer votre expérience avec nous en suivant ce lien https://bit.ly/3yYyxc3. L'évaluation nécessite deux étapes simples, veuillez-vous assurer de compléter chacune d'elles afin que le résultat de votre évaluation soit bien reçu. Merci !\r\n\r\nYour health is our priority, and we are happy to serve you at the Dr. Dinani Hicham Dental Center. We value your satisfaction and would like to ask you to rate your experience with us by following this link https://bit.ly/3yYyxc3. The assessment requires two simple steps, please be sure to complete each of them so that your assessment result is well re", "created_at": "2026-05-04T13:47:45.223511", "media_url": null, "media_mime_type": null}, {"id": 23359, "message_id": "AC4D447C18216545B659F27BA687A4C0", "sender": "bot", "message_type": "text", "content": "Effipred 20 mg ( 3cp 1f/j pdt 3j )", "created_at": "2026-05-04T13:48:06.842560", "media_url": null, "media_mime_type": null}, {"id": 23360, "message_id": "ACC5B886CCCB839FDE644FAD11FCFC6F", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\"هانتي غتاخدي هادي اللي صفت لك دابا، Effipred 20mg. غتاخدي تلاتة د الحبات ف كوييس ديال لـما، ياك؟ غتشربيهم دابا، وتلاتة د الحبات غدا ف الصباح وتلاتة د الحبات بعد غدا. يعني غير تلت يام وتحبسيها، وتشربيها مرة وحدة ف نهار من صباح ل صباح. شربي واحد تلاتة دابا، وغدا صباح تلاتة، وبعدو تلاتة. وخاصك ضروري وخودي Doliprane وصبري شي شوية حيت الدوا خاصو الوقت باش يعطي المفعول ديالو.\"\n\n**Latin Script (Transcription):**\n\"Hanti gha-takhdi hadi li seft lik daba, Effipred 20mg. Gha-takhdi tlata d l-habbat f kwiyess dyal l-ma, yak? Gha-tshorbihom daba. W tlata d l-habbat ghedda f s-sba7, w tlata d l-habbat be'd ghedda. Ya3ni ghir telt iyam w thabsiha, w t-shorbiha merra wehda f nhar men sba7 l-sba7. Shorbi wahed tlata daba, w ghedda sba7 tlata, w be'du tlata. W khassek darouri w khoudi Doliprane w sabri shi shwiya hit d-dwa khasso l-weqt bash ya3ti l-mef3oul dyalo.\"", "created_at": "2026-05-04T13:48:31.858567", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/6548/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23361, "message_id": "AC194CDAC388E939BE54FDBE17E0AB11", "sender": "user", "message_type": "voice", "content": "[Voice message] إليك النسخة المكتوبة من المقطع الصوتي بالدارجة المغربية:\n\n\"آه وأختي رجعت، رجعت، رجعت، ديك الخنيشة د البارح ما بقاش الما، ضروني بزاف، ضروني بزاف بزاف، ومشيت للصيدلية قبيلة، دوليبران ما لقيتوش، لقيتها سادة، آاه قولي لحياة نْمْسافْك أختي، شدني الصباح، حيد ليا، الصباح حيد ليا عافاك، ما بقيت قديت، حتا شي حاجة ما قديت أختي، كون قديت كاعما نعيط ليكم.\"", "created_at": "2026-05-04T13:49:34.924047", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/6549/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23386, "message_id": "AC84DB8B8CD12430A7E251B4FD5F48E1", "sender": "user", "message_type": "video", "content": "", "created_at": "2026-05-04T14:10:11.442715", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/6554/download", "media_mime_type": "video/mp4"}, {"id": 23387, "message_id": "AC886EF5EF31A01E6BE869877E59F4CE", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**\"صيدلية هادي لقيتها سدّات، لقيت الصيدلية سدّات أختي، يا الجدّ، هادي سادّة، أنا غنموت، أنا غنموت، هادشي صعيب، هادشي صعيب، عمرني شتو ف حياتي.\"**\n\n**Transcription (Latin script):**\n\"Sidalya hadi lqitha seddat, lqit sidalya seddat a khti, ya l-jedd, hadi sadda, ana ghan-mout, ana ghan-mout, hadchi s3ib, hadchi s3ib, 3emrni cheftou f hyati.\"", "created_at": "2026-05-04T14:10:14.413392", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/6555/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23388, "message_id": "3EB0F8F389A1167A2AFDE2", "sender": "bot", "message_type": "text", "content": "Votre santé est notre priorité, et nous sommes heureux de vous servir au sein du Centre dentaire du Dr Dinani Hicham. Nous accordons une grande importance à votre satisfaction et aimerions vous demander d'évaluer votre expérience avec nous en suivant ce lien https://bit.ly/3yYyxc3. L'évaluation nécessite deux étapes simples, veuillez-vous assurer de compléter chacune d'elles afin que le résultat de votre évaluation soit bien reçu. Merci !\r\n\r\nYour health is our priority, and we are happy to serve you at the Dr. Dinani Hicham Dental Center. We value your satisfaction and would like to ask you to rate your experience with us by following this link https://bit.ly/3yYyxc3. The assessment requires two simple steps, please be sure to complete each of them so that your assessment result is well re", "created_at": "2026-05-04T14:19:13.866577", "media_url": null, "media_mime_type": null}, {"id": 24060, "message_id": "AC00383B73482F28BAE8CDA952B98971", "sender": "user", "message_type": "voice", "content": "[Voice message] بكل سرور، إليك النص الكامل للتسجيل الصوتي بالدارجة المغربية:\n\n\"السلام عليكم اختي، كي دايرة لاباس عليك؟ بخير؟ اش تتعاودي؟ كي دايرة مع الصحة؟ بغيت غا نقول ليك را تنفخ ليا واحد الحنك واش عادي ولا لا؟ انا نصيفط ليك التصويرة. تنفخ ليا وتنفخ ليا فمي، واش عادي ولا لا؟ باش ما كان ردي عليا الله يرحم الوالدين.\"", "created_at": "2026-05-05T10:04:41.207304", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/6787/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 24681, "message_id": "AC327EF1CEBF7B6888C78A1A9B9FC432", "sender": "user", "message_type": "video", "content": "", "created_at": "2026-05-06T11:45:48.282153", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/7031/download", "media_mime_type": "video/mp4"}, {"id": 24682, "message_id": "AC08194591D10760E10AA22386BBBA98", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n\"نبغي نشرح ليك الحالة كيفاش ولكن حسن تشوفي هاد الفيديو، دبا فاش كانت هاديك الصغيرة ماشي مشكل، دبا ناضت وحدة خرى حداها كبر منها شفتيها كيدايرة؟ ماشي عادي هادشي ولا لا؟ دبا أنا راني مسافر، غنمشي تال الدار ونرجع ديك الساعة باش ما كان قولي ليا ش كاين، سوليه وقولي ليا دبا شنو الحل ديال هادشي الله يرحم الوالدين، إلا كان يحيدها ليا نرجع إن شاء الله هاد السيمانة يحيدها ليا، باش ما كان ردي عليا ش كاين شكرا.\"", "created_at": "2026-05-06T11:45:48.297713", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/7032/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 24683, "message_id": "bot_AC08194591D10760E10AA22386BBBA98_1904", "sender": "bot", "message_type": "text", "content": "واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-05-06T11:46:54.987453", "media_url": null, "media_mime_type": null}]...
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واخا تعطيني الإسم الكامل ديالك؟
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[{"id": 23335, "message_id": " [{"id": 23335, "message_id": "3A292B5E6BBDA687B318", "sender": "user", "message_type": "text", "content": "Shokran ❤️", "created_at": "2026-05-04T13:23:12.502175", "media_url": null, "media_mime_type": null}, {"id": 23337, "message_id": "bot_3A292B5E6BBDA687B318_5544", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم ❤️", "created_at": "2026-05-04T13:23:24.700784", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيكوم ❤️
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[{"id": 23334, "message_id": " [{"id": 23334, "message_id": "bot_3A5B73C8BE093D4A4630_7929", "sender": "bot", "message_type": "text", "content": "Harbor & Crown Real Estate is a luxury real estate advisory firm in Dubai. We offer services such as strategic market research, property consultation, legal coordination, property management, and after-sales support. Our focus is on luxury residential and commercial properties, and we ensure legal compliance through our partnership with RAALC Law Firm.\n\nAre you interested in any specific service or property type?", "created_at": "2026-05-04T13:22:52.648418", "media_url": null, "media_mime_type": null}, {"id": 23336, "message_id": "3A70070AA517AC852FB1", "sender": "user", "message_type": "text", "content": "I would like. A appointmenet to talk more in details", "created_at": "2026-05-04T13:23:18.825347", "media_url": null, "media_mime_type": null}, {"id": 23338, "message_id": "bot_3A70070AA517AC852FB1_5108", "sender": "bot", "message_type": "text", "content": "Of course, we can arrange a Zoom call for you to discuss your interests in more detail. Could I have your full name to proceed with the booking?", "created_at": "2026-05-04T13:23:29.997194", "media_url": null, "media_mime_type": null}, {"id": 23339, "message_id": "3AD1CF97375E4EAFEE1E", "sender": "user", "message_type": "text", "content": "Yes my name is amine", "created_at": "2026-05-04T13:23:43.117880", "media_url": null, "media_mime_type": null}, {"id": 23340, "message_id": "bot_3AD1CF97375E4EAFEE1E_8030", "sender": "bot", "message_type": "text", "content": "Thank you, Amine. We have several available slots for a 30-minute Zoom call tomorrow, May 5th. Here are some options:\n\n09:00, 09:30, 10:00, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 16:00, 16:30, 17:00, 17:30, 18:00, 18:30.\n\nPlease let me know which time works best for you, and I'll confirm the appointment.", "created_at": "2026-05-04T13:24:00.127548", "media_url": null, "media_mime_type": null}, {"id": 23341, "message_id": "3AA29CC56730BB5E126F", "sender": "user", "message_type": "text", "content": "Emm 16 works for me", "created_at": "2026-05-04T13:24:22.614893", "media_url": null, "media_mime_type": null}, {"id": 23342, "message_id": "bot_3AA29CC56730BB5E126F_1582", "sender": "bot", "message_type": "text", "content": "Your appointment is confirmed for tomorrow, May 5th at 16:00 (BST) for a 30-minute discussion on luxury real estate services. \n\nIf you have any questions or need to reschedule, feel free to reach out. Looking forward to our conversation!", "created_at": "2026-05-04T13:24:35.755506", "media_url": null, "media_mime_type": null}, {"id": 23343, "message_id": "3A23BD259CDF7792D24E", "sender": "user", "message_type": "text", "content": "I want to talk to a human", "created_at": "2026-05-04T13:24:53.276823", "media_url": null, "media_mime_type": null}, {"id": 23344, "message_id": "bot_3A23BD259CDF7792D24E_9899", "sender": "bot", "message_type": "text", "content": "Could you please provide your email address so I can connect you with our advisory team?", "created_at": "2026-05-04T13:25:05.389484", "media_url": null, "media_mime_type": null}, {"id": 23345, "message_id": "3AC58B0C483B92B60407", "sender": "user", "message_type": "text", "content": "Cto@forteunoweb.com", "created_at": "2026-05-04T13:25:21.823273", "media_url": null, "media_mime_type": null}, {"id": 23346, "message_id": "bot_notification_345_33766648942", "sender": "bot", "message_type": "text", "content": "🔔 Human Intervention\n\nCustomer Support Agent : HC Real Estate\nReason : kb_missing: client requests human interaction for detailed discussion\nClient : Amine\nPhone Number: 33766648942\nEmail: Cto@forteunoweb.com", "created_at": "2026-05-04T13:25:29.828783", "media_url": null, "media_mime_type": null}, {"id": 23348, "message_id": "bot_3AC58B0C483B92B60407_8519", "sender": "bot", "message_type": "text", "content": "I've passed your details to our advisory team, Amine. Someone will be in touch with you shortly.", "created_at": "2026-05-04T13:25:33.755417", "media_url": null, "media_mime_type": null}]...
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I've passed your details to our advisory team, I've passed your details to our advisory team, Amine. Someone will be in touch with you shortly....
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[{"id": 23331, "message_id": " [{"id": 23331, "message_id": "3A2FE592816BC23D7FA0", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-04T13:22:04.384102", "media_url": null, "media_mime_type": null}, {"id": 23332, "message_id": "bot_3A2FE592816BC23D7FA0_1295", "sender": "bot", "message_type": "text", "content": "Hello. Welcome to Harbor & Crown Real Estate. How can we assist you today?", "created_at": "2026-05-04T13:22:16.328617", "media_url": null, "media_mime_type": null}, {"id": 23333, "message_id": "3A5B73C8BE093D4A4630", "sender": "user", "message_type": "text", "content": "What you guys do", "created_at": "2026-05-04T13:22:32.038665", "media_url": null, "media_mime_type": null}, {"id": 23334, "message_id": "bot_3A5B73C8BE093D4A4630_7929", "sender": "bot", "message_type": "text", "content": "Harbor & Crown Real Estate is a luxury real estate advisory firm in Dubai. We offer services such as strategic market research, property consultation, legal coordination, property management, and after-sales support. Our focus is on luxury residential and commercial properties, and we ensure legal compliance through our partnership with RAALC Law Firm.\n\nAre you interested in any specific service or property type?", "created_at": "2026-05-04T13:22:52.648418", "media_url": null, "media_mime_type": null}, {"id": 23336, "message_id": "3A70070AA517AC852FB1", "sender": "user", "message_type": "text", "content": "I would like. A appointmenet to talk more in details", "created_at": "2026-05-04T13:23:18.825347", "media_url": null, "media_mime_type": null}, {"id": 23338, "message_id": "bot_3A70070AA517AC852FB1_5108", "sender": "bot", "message_type": "text", "content": "Of course, we can arrange a Zoom call for you to discuss your interests in more detail. Could I have your full name to proceed with the booking?", "created_at": "2026-05-04T13:23:29.997194", "media_url": null, "media_mime_type": null}, {"id": 23339, "message_id": "3AD1CF97375E4EAFEE1E", "sender": "user", "message_type": "text", "content": "Yes my name is amine", "created_at": "2026-05-04T13:23:43.117880", "media_url": null, "media_mime_type": null}, {"id": 23340, "message_id": "bot_3AD1CF97375E4EAFEE1E_8030", "sender": "bot", "message_type": "text", "content": "Thank you, Amine. We have several available slots for a 30-minute Zoom call tomorrow, May 5th. Here are some options:\n\n09:00, 09:30, 10:00, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 16:00, 16:30, 17:00, 17:30, 18:00, 18:30.\n\nPlease let me know which time works best for you, and I'll confirm the appointment.", "created_at": "2026-05-04T13:24:00.127548", "media_url": null, "media_mime_type": null}, {"id": 23341, "message_id": "3AA29CC56730BB5E126F", "sender": "user", "message_type": "text", "content": "Emm 16 works for me", "created_at": "2026-05-04T13:24:22.614893", "media_url": null, "media_mime_type": null}, {"id": 23342, "message_id": "bot_3AA29CC56730BB5E126F_1582", "sender": "bot", "message_type": "text", "content": "Your appointment is confirmed for tomorrow, May 5th at 16:00 (BST) for a 30-minute discussion on luxury real estate services. \n\nIf you have any questions or need to reschedule, feel free to reach out. Looking forward to our conversation!", "created_at": "2026-05-04T13:24:35.755506", "media_url": null, "media_mime_type": null}, {"id": 23343, "message_id": "3A23BD259CDF7792D24E", "sender": "user", "message_type": "text", "content": "I want to talk to a human", "created_at": "2026-05-04T13:24:53.276823", "media_url": null, "media_mime_type": null}, {"id": 23344, "message_id": "bot_3A23BD259CDF7792D24E_9899", "sender": "bot", "message_type": "text", "content": "Could you please provide your email address so I can connect you with our advisory team?", "created_at": "2026-05-04T13:25:05.389484", "media_url": null, "media_mime_type": null}]...
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Could you please provide your email address so I c Could you please provide your email address so I can connect you with our advisory team?...
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[{"id": 23330, "message_id": " [{"id": 23330, "message_id": "3AC08B58AAA109BDA971", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-04T13:20:02.892905", "media_url": null, "media_mime_type": null}, {"id": 23331, "message_id": "3A2FE592816BC23D7FA0", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-04T13:22:04.384102", "media_url": null, "media_mime_type": null}, {"id": 23332, "message_id": "bot_3A2FE592816BC23D7FA0_1295", "sender": "bot", "message_type": "text", "content": "Hello. Welcome to Harbor & Crown Real Estate. How can we assist you today?", "created_at": "2026-05-04T13:22:16.328617", "media_url": null, "media_mime_type": null}]...
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Hello. Welcome to Harbor & Crown Real Estate. Hello. Welcome to Harbor & Crown Real Estate. How can we assist you today?...
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[{"id": 23330, "message_id": " [{"id": 23330, "message_id": "3AC08B58AAA109BDA971", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-04T13:20:02.892905", "media_url": null, "media_mime_type": null}, {"id": 23331, "message_id": "3A2FE592816BC23D7FA0", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-04T13:22:04.384102", "media_url": null, "media_mime_type": null}, {"id": 23332, "message_id": "bot_3A2FE592816BC23D7FA0_1295", "sender": "bot", "message_type": "text", "content": "Hello. Welcome to Harbor & Crown Real Estate. How can we assist you today?", "created_at": "2026-05-04T13:22:16.328617", "media_url": null, "media_mime_type": null}, {"id": 23333, "message_id": "3A5B73C8BE093D4A4630", "sender": "user", "message_type": "text", "content": "What you guys do", "created_at": "2026-05-04T13:22:32.038665", "media_url": null, "media_mime_type": null}, {"id": 23334, "message_id": "bot_3A5B73C8BE093D4A4630_7929", "sender": "bot", "message_type": "text", "content": "Harbor & Crown Real Estate is a luxury real estate advisory firm in Dubai. We offer services such as strategic market research, property consultation, legal coordination, property management, and after-sales support. Our focus is on luxury residential and commercial properties, and we ensure legal compliance through our partnership with RAALC Law Firm.\n\nAre you interested in any specific service or property type?", "created_at": "2026-05-04T13:22:52.648418", "media_url": null, "media_mime_type": null}]...
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Harbor & Crown Real Estate is a luxury real es Harbor & Crown Real Estate is a luxury real estate advisory firm in Dubai. We offer services such as strategic market research, property consultation, legal coordination, property management, and after-sales support. Our focus is on luxury residential and commercial properties, and we ensure legal compliance through our partnership with RAALC Law Firm.
Are you interested in any specific service or property type?...
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[{"id": 23330, "message_id": " [{"id": 23330, "message_id": "3AC08B58AAA109BDA971", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-04T13:20:02.892905", "media_url": null, "media_mime_type": null}, {"id": 23331, "message_id": "3A2FE592816BC23D7FA0", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-04T13:22:04.384102", "media_url": null, "media_mime_type": null}, {"id": 23332, "message_id": "bot_3A2FE592816BC23D7FA0_1295", "sender": "bot", "message_type": "text", "content": "Hello. Welcome to Harbor & Crown Real Estate. How can we assist you today?", "created_at": "2026-05-04T13:22:16.328617", "media_url": null, "media_mime_type": null}, {"id": 23333, "message_id": "3A5B73C8BE093D4A4630", "sender": "user", "message_type": "text", "content": "What you guys do", "created_at": "2026-05-04T13:22:32.038665", "media_url": null, "media_mime_type": null}, {"id": 23334, "message_id": "bot_3A5B73C8BE093D4A4630_7929", "sender": "bot", "message_type": "text", "content": "Harbor & Crown Real Estate is a luxury real estate advisory firm in Dubai. We offer services such as strategic market research, property consultation, legal coordination, property management, and after-sales support. Our focus is on luxury residential and commercial properties, and we ensure legal compliance through our partnership with RAALC Law Firm.\n\nAre you interested in any specific service or property type?", "created_at": "2026-05-04T13:22:52.648418", "media_url": null, "media_mime_type": null}, {"id": 23336, "message_id": "3A70070AA517AC852FB1", "sender": "user", "message_type": "text", "content": "I would like. A appointmenet to talk more in details", "created_at": "2026-05-04T13:23:18.825347", "media_url": null, "media_mime_type": null}, {"id": 23338, "message_id": "bot_3A70070AA517AC852FB1_5108", "sender": "bot", "message_type": "text", "content": "Of course, we can arrange a Zoom call for you to discuss your interests in more detail. Could I have your full name to proceed with the booking?", "created_at": "2026-05-04T13:23:29.997194", "media_url": null, "media_mime_type": null}]...
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Of course, we can arrange a Zoom call for you to d Of course, we can arrange a Zoom call for you to discuss your interests in more detail. Could I have your full name to proceed with the booking?...
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[{"id": 23330, "message_id": " [{"id": 23330, "message_id": "3AC08B58AAA109BDA971", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-04T13:20:02.892905", "media_url": null, "media_mime_type": null}, {"id": 23331, "message_id": "3A2FE592816BC23D7FA0", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-04T13:22:04.384102", "media_url": null, "media_mime_type": null}, {"id": 23332, "message_id": "bot_3A2FE592816BC23D7FA0_1295", "sender": "bot", "message_type": "text", "content": "Hello. Welcome to Harbor & Crown Real Estate. How can we assist you today?", "created_at": "2026-05-04T13:22:16.328617", "media_url": null, "media_mime_type": null}, {"id": 23333, "message_id": "3A5B73C8BE093D4A4630", "sender": "user", "message_type": "text", "content": "What you guys do", "created_at": "2026-05-04T13:22:32.038665", "media_url": null, "media_mime_type": null}, {"id": 23334, "message_id": "bot_3A5B73C8BE093D4A4630_7929", "sender": "bot", "message_type": "text", "content": "Harbor & Crown Real Estate is a luxury real estate advisory firm in Dubai. We offer services such as strategic market research, property consultation, legal coordination, property management, and after-sales support. Our focus is on luxury residential and commercial properties, and we ensure legal compliance through our partnership with RAALC Law Firm.\n\nAre you interested in any specific service or property type?", "created_at": "2026-05-04T13:22:52.648418", "media_url": null, "media_mime_type": null}, {"id": 23336, "message_id": "3A70070AA517AC852FB1", "sender": "user", "message_type": "text", "content": "I would like. A appointmenet to talk more in details", "created_at": "2026-05-04T13:23:18.825347", "media_url": null, "media_mime_type": null}, {"id": 23338, "message_id": "bot_3A70070AA517AC852FB1_5108", "sender": "bot", "message_type": "text", "content": "Of course, we can arrange a Zoom call for you to discuss your interests in more detail. Could I have your full name to proceed with the booking?", "created_at": "2026-05-04T13:23:29.997194", "media_url": null, "media_mime_type": null}, {"id": 23339, "message_id": "3AD1CF97375E4EAFEE1E", "sender": "user", "message_type": "text", "content": "Yes my name is amine", "created_at": "2026-05-04T13:23:43.117880", "media_url": null, "media_mime_type": null}, {"id": 23340, "message_id": "bot_3AD1CF97375E4EAFEE1E_8030", "sender": "bot", "message_type": "text", "content": "Thank you, Amine. We have several available slots for a 30-minute Zoom call tomorrow, May 5th. Here are some options:\n\n09:00, 09:30, 10:00, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 16:00, 16:30, 17:00, 17:30, 18:00, 18:30.\n\nPlease let me know which time works best for you, and I'll confirm the appointment.", "created_at": "2026-05-04T13:24:00.127548", "media_url": null, "media_mime_type": null}]...
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Thank you, Amine. We have several available slots Thank you, Amine. We have several available slots for a 30-minute Zoom call tomorrow, May 5th. Here are some options:
09:00, 09:30, 10:00, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 16:00, 16:30, 17:00, 17:30, 18:00, 18:30.
Please let me know which time works best for you, and I'll confirm the appointment....
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[{"id": 23330, "message_id": " [{"id": 23330, "message_id": "3AC08B58AAA109BDA971", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-04T13:20:02.892905", "media_url": null, "media_mime_type": null}, {"id": 23331, "message_id": "3A2FE592816BC23D7FA0", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-04T13:22:04.384102", "media_url": null, "media_mime_type": null}, {"id": 23332, "message_id": "bot_3A2FE592816BC23D7FA0_1295", "sender": "bot", "message_type": "text", "content": "Hello. Welcome to Harbor & Crown Real Estate. How can we assist you today?", "created_at": "2026-05-04T13:22:16.328617", "media_url": null, "media_mime_type": null}, {"id": 23333, "message_id": "3A5B73C8BE093D4A4630", "sender": "user", "message_type": "text", "content": "What you guys do", "created_at": "2026-05-04T13:22:32.038665", "media_url": null, "media_mime_type": null}, {"id": 23334, "message_id": "bot_3A5B73C8BE093D4A4630_7929", "sender": "bot", "message_type": "text", "content": "Harbor & Crown Real Estate is a luxury real estate advisory firm in Dubai. We offer services such as strategic market research, property consultation, legal coordination, property management, and after-sales support. Our focus is on luxury residential and commercial properties, and we ensure legal compliance through our partnership with RAALC Law Firm.\n\nAre you interested in any specific service or property type?", "created_at": "2026-05-04T13:22:52.648418", "media_url": null, "media_mime_type": null}, {"id": 23336, "message_id": "3A70070AA517AC852FB1", "sender": "user", "message_type": "text", "content": "I would like. A appointmenet to talk more in details", "created_at": "2026-05-04T13:23:18.825347", "media_url": null, "media_mime_type": null}, {"id": 23338, "message_id": "bot_3A70070AA517AC852FB1_5108", "sender": "bot", "message_type": "text", "content": "Of course, we can arrange a Zoom call for you to discuss your interests in more detail. Could I have your full name to proceed with the booking?", "created_at": "2026-05-04T13:23:29.997194", "media_url": null, "media_mime_type": null}, {"id": 23339, "message_id": "3AD1CF97375E4EAFEE1E", "sender": "user", "message_type": "text", "content": "Yes my name is amine", "created_at": "2026-05-04T13:23:43.117880", "media_url": null, "media_mime_type": null}, {"id": 23340, "message_id": "bot_3AD1CF97375E4EAFEE1E_8030", "sender": "bot", "message_type": "text", "content": "Thank you, Amine. We have several available slots for a 30-minute Zoom call tomorrow, May 5th. Here are some options:\n\n09:00, 09:30, 10:00, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 16:00, 16:30, 17:00, 17:30, 18:00, 18:30.\n\nPlease let me know which time works best for you, and I'll confirm the appointment.", "created_at": "2026-05-04T13:24:00.127548", "media_url": null, "media_mime_type": null}, {"id": 23341, "message_id": "3AA29CC56730BB5E126F", "sender": "user", "message_type": "text", "content": "Emm 16 works for me", "created_at": "2026-05-04T13:24:22.614893", "media_url": null, "media_mime_type": null}, {"id": 23342, "message_id": "bot_3AA29CC56730BB5E126F_1582", "sender": "bot", "message_type": "text", "content": "Your appointment is confirmed for tomorrow, May 5th at 16:00 (BST) for a 30-minute discussion on luxury real estate services. \n\nIf you have any questions or need to reschedule, feel free to reach out. Looking forward to our conversation!", "created_at": "2026-05-04T13:24:35.755506", "media_url": null, "media_mime_type": null}]...
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Your appointment is confirmed for tomorrow, May 5t Your appointment is confirmed for tomorrow, May 5th at 16:00 (BST) for a 30-minute discussion on luxury real estate services.
If you have any questions or need to reschedule, feel free to reach out. Looking forward to our conversation!...
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[{"id": 23215, "message_id": " [{"id": 23215, "message_id": "ACE63331DFADD76315916427EC47025B", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-05-04T11:06:53.320753", "media_url": null, "media_mime_type": null}, {"id": 25499, "message_id": "AC39C3A9B72A720D2EB834B0945685F2", "sender": "user", "message_type": "text", "content": "Ana ikram ta t9oli", "created_at": "2026-05-07T15:21:43.667790", "media_url": null, "media_mime_type": null}, {"id": 25500, "message_id": "AC49A3B86B7302175363F600D2DE76FD", "sender": "user", "message_type": "text", "content": "M3ayach nji", "created_at": "2026-05-07T15:21:46.252922", "media_url": null, "media_mime_type": null}, {"id": 25686, "message_id": "A52A3AC2DF2204E8D854FD6BC82CCBE7", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"إكرام، ختي كاملة لاباس عليك بخير مزيانة؟ أختي راه ماشي ما عيطتلكش، ولكن راه الطبيب قالي يلاه عملت الدوا، قالي ما يمكنش به فيه، فهمتي؟ خصو على الأقل تشد فيك واحد السيمانة.\"\n\n**Latin Script (Transcription):**\n\"Ikram, khti kamla labas 3lik bikhir mzyana? Akhti rah machi ma 3iyetlekch, walakin rah tbib gali yallah 3melt dwa, gali maymkynch bih fih, fhamti? Khasso 3la l'aqal tched fik wahed simana.\"\n\n**English Translation (for context):**\n\"Ikram, my sister, how are you? Are you doing well? My sister, it's not that I didn't call you, but the doctor told me I just started the medication. He said it can't happen instantly, you understand? It needs at least a week to start working on you.\"", "created_at": "2026-05-07T22:07:48.570772", "media_url": "/api/v1/chatbots/41/knowledge-bases/media/files/7443/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 25693, "message_id": "AC795993B291C95D84044093F4F4CD33", "sender": "user", "message_type": "text", "content": "Ok zyn", "created_at": "2026-05-08T00:14:35.126993", "media_url": null, "media_mime_type": null}, {"id": 27090, "message_id": "AC9560836DD444002362694E4C49CC5B", "sender": "user", "message_type": "text", "content": "Salam khti wash nji lyuma", "created_at": "2026-05-11T11:31:49.876036", "media_url": null, "media_mime_type": null}, {"id": 27091, "message_id": "bot_AC9560836DD444002362694E4C49CC5B_3713", "sender": "bot", "message_type": "text", "content": "سلام 😊 عندك شي موعد اليوم ولا باغية تحجزي واحد جديد؟", "created_at": "2026-05-11T11:32:11.138012", "media_url": null, "media_mime_type": null}, {"id": 27120, "message_id": "ACE4E62A905FEE6D8F5CA53C894BDFA9", "sender": "user", "message_type": "text", "content": "Khasni nji Bach ykmli 3la l3mara", "created_at": "2026-05-11T12:08:35.980988", "media_url": null, "media_mime_type": null}, {"id": 27121, "message_id": "ACCF9376518B0700D3E77B536BC12EC1", "sender": "user", "message_type": "text", "content": "T9dar t9ola wash nji FL 3chia wakha Tal akhit sa3a", "created_at": "2026-05-11T12:08:50.260968", "media_url": null, "media_mime_type": null}, {"id": 27122, "message_id": "bot_ACCF9376518B0700D3E77B536BC12EC1_5978", "sender": "bot", "message_type": "text", "content": "باش نأكد لك التوفر، واش ممكن تعطيني سميتك كاملة؟ غادي نتحقق واش كاين شي وقت متاح اليوم فالعشية حتى لآخر ساعة (17:30).", "created_at": "2026-05-11T12:08:59.864812", "media_url": null, "media_mime_type": null}, {"id": 27123, "message_id": "ACE35390067D9B83D91D4E6E4260DA40", "sender": "user", "message_type": "text", "content": "Ikram el akhal", "created_at": "2026-05-11T12:09:13.191592", "media_url": null, "media_mime_type": null}, {"id": 27124, "message_id": "bot_ACE35390067D9B83D91D4E6E4260DA40_2705", "sender": "bot", "message_type": "text", "content": "عندنا التوفر اليوم فالعشية على الساعة 16:30 أو 17:00. فوقاش بغيت تجي؟", "created_at": "2026-05-11T12:09:26.324669", "media_url": null, "media_mime_type": null}]...
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عندنا التوفر اليوم فالعشية على الساعة 16:30 أو 17: عندنا التوفر اليوم فالعشية على الساعة 16:30 أو 17:00. فوقاش بغيت تجي؟...
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[{"id": 23209, "message_id": " [{"id": 23209, "message_id": "AC215BE6CE6C53A3B1152D17A6CDA85C", "sender": "user", "message_type": "text", "content": "9oli imta nji", "created_at": "2026-05-04T10:57:37.305364", "media_url": null, "media_mime_type": null}, {"id": 23212, "message_id": "A502D09CF29B57D4D23A3AEED1576639", "sender": "bot", "message_type": "text", "content": "Aji m3a 4H", "created_at": "2026-05-04T11:03:40.410059", "media_url": null, "media_mime_type": null}, {"id": 23215, "message_id": "ACE63331DFADD76315916427EC47025B", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-05-04T11:06:53.320753", "media_url": null, "media_mime_type": null}, {"id": 25499, "message_id": "AC39C3A9B72A720D2EB834B0945685F2", "sender": "user", "message_type": "text", "content": "Ana ikram ta t9oli", "created_at": "2026-05-07T15:21:43.667790", "media_url": null, "media_mime_type": null}, {"id": 25500, "message_id": "AC49A3B86B7302175363F600D2DE76FD", "sender": "user", "message_type": "text", "content": "M3ayach nji", "created_at": "2026-05-07T15:21:46.252922", "media_url": null, "media_mime_type": null}, {"id": 25686, "message_id": "A52A3AC2DF2204E8D854FD6BC82CCBE7", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"إكرام، ختي كاملة لاباس عليك بخير مزيانة؟ أختي راه ماشي ما عيطتلكش، ولكن راه الطبيب قالي يلاه عملت الدوا، قالي ما يمكنش به فيه، فهمتي؟ خصو على الأقل تشد فيك واحد السيمانة.\"\n\n**Latin Script (Transcription):**\n\"Ikram, khti kamla labas 3lik bikhir mzyana? Akhti rah machi ma 3iyetlekch, walakin rah tbib gali yallah 3melt dwa, gali maymkynch bih fih, fhamti? Khasso 3la l'aqal tched fik wahed simana.\"\n\n**English Translation (for context):**\n\"Ikram, my sister, how are you? Are you doing well? My sister, it's not that I didn't call you, but the doctor told me I just started the medication. He said it can't happen instantly, you understand? It needs at least a week to start working on you.\"", "created_at": "2026-05-07T22:07:48.570772", "media_url": "/api/v1/chatbots/41/knowledge-bases/media/files/7443/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 25693, "message_id": "AC795993B291C95D84044093F4F4CD33", "sender": "user", "message_type": "text", "content": "Ok zyn", "created_at": "2026-05-08T00:14:35.126993", "media_url": null, "media_mime_type": null}, {"id": 27090, "message_id": "AC9560836DD444002362694E4C49CC5B", "sender": "user", "message_type": "text", "content": "Salam khti wash nji lyuma", "created_at": "2026-05-11T11:31:49.876036", "media_url": null, "media_mime_type": null}, {"id": 27091, "message_id": "bot_AC9560836DD444002362694E4C49CC5B_3713", "sender": "bot", "message_type": "text", "content": "سلام 😊 عندك شي موعد اليوم ولا باغية تحجزي واحد جديد؟", "created_at": "2026-05-11T11:32:11.138012", "media_url": null, "media_mime_type": null}, {"id": 27120, "message_id": "ACE4E62A905FEE6D8F5CA53C894BDFA9", "sender": "user", "message_type": "text", "content": "Khasni nji Bach ykmli 3la l3mara", "created_at": "2026-05-11T12:08:35.980988", "media_url": null, "media_mime_type": null}, {"id": 27121, "message_id": "ACCF9376518B0700D3E77B536BC12EC1", "sender": "user", "message_type": "text", "content": "T9dar t9ola wash nji FL 3chia wakha Tal akhit sa3a", "created_at": "2026-05-11T12:08:50.260968", "media_url": null, "media_mime_type": null}, {"id": 27122, "message_id": "bot_ACCF9376518B0700D3E77B536BC12EC1_5978", "sender": "bot", "message_type": "text", "content": "باش نأكد لك التوفر، واش ممكن تعطيني سميتك كاملة؟ غادي نتحقق واش كاين شي وقت متاح اليوم فالعشية حتى لآخر ساعة (17:30).", "created_at": "2026-05-11T12:08:59.864812", "media_url": null, "media_mime_type": null}]...
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باش نأكد لك التوفر، واش ممكن تعطيني سميتك كاملة؟ غ باش نأكد لك التوفر، واش ممكن تعطيني سميتك كاملة؟ غادي نتحقق واش كاين شي وقت متاح اليوم فالعشية حتى لآخر ساعة (17:30)....
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[{"id": 23206, "message_id": " [{"id": 23206, "message_id": "AC324A475692083A4C3BB853CFD31EE2", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-05-04T10:56:33.300468", "media_url": null, "media_mime_type": null}, {"id": 23207, "message_id": "A512CFA538C2B7DC6DBFE00AA5135D95", "sender": "bot", "message_type": "text", "content": "Salam", "created_at": "2026-05-04T10:56:55.481458", "media_url": null, "media_mime_type": null}, {"id": 23208, "message_id": "ACE5F702F0D70E361BE1BF2C070D7CFE", "sender": "user", "message_type": "text", "content": "Khti", "created_at": "2026-05-04T10:57:27.773744", "media_url": null, "media_mime_type": null}, {"id": 23209, "message_id": "AC215BE6CE6C53A3B1152D17A6CDA85C", "sender": "user", "message_type": "text", "content": "9oli imta nji", "created_at": "2026-05-04T10:57:37.305364", "media_url": null, "media_mime_type": null}, {"id": 23212, "message_id": "A502D09CF29B57D4D23A3AEED1576639", "sender": "bot", "message_type": "text", "content": "Aji m3a 4H", "created_at": "2026-05-04T11:03:40.410059", "media_url": null, "media_mime_type": null}, {"id": 23215, "message_id": "ACE63331DFADD76315916427EC47025B", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-05-04T11:06:53.320753", "media_url": null, "media_mime_type": null}, {"id": 25499, "message_id": "AC39C3A9B72A720D2EB834B0945685F2", "sender": "user", "message_type": "text", "content": "Ana ikram ta t9oli", "created_at": "2026-05-07T15:21:43.667790", "media_url": null, "media_mime_type": null}, {"id": 25500, "message_id": "AC49A3B86B7302175363F600D2DE76FD", "sender": "user", "message_type": "text", "content": "M3ayach nji", "created_at": "2026-05-07T15:21:46.252922", "media_url": null, "media_mime_type": null}, {"id": 25686, "message_id": "A52A3AC2DF2204E8D854FD6BC82CCBE7", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"إكرام، ختي كاملة لاباس عليك بخير مزيانة؟ أختي راه ماشي ما عيطتلكش، ولكن راه الطبيب قالي يلاه عملت الدوا، قالي ما يمكنش به فيه، فهمتي؟ خصو على الأقل تشد فيك واحد السيمانة.\"\n\n**Latin Script (Transcription):**\n\"Ikram, khti kamla labas 3lik bikhir mzyana? Akhti rah machi ma 3iyetlekch, walakin rah tbib gali yallah 3melt dwa, gali maymkynch bih fih, fhamti? Khasso 3la l'aqal tched fik wahed simana.\"\n\n**English Translation (for context):**\n\"Ikram, my sister, how are you? Are you doing well? My sister, it's not that I didn't call you, but the doctor told me I just started the medication. He said it can't happen instantly, you understand? It needs at least a week to start working on you.\"", "created_at": "2026-05-07T22:07:48.570772", "media_url": "/api/v1/chatbots/41/knowledge-bases/media/files/7443/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 25693, "message_id": "AC795993B291C95D84044093F4F4CD33", "sender": "user", "message_type": "text", "content": "Ok zyn", "created_at": "2026-05-08T00:14:35.126993", "media_url": null, "media_mime_type": null}, {"id": 27090, "message_id": "AC9560836DD444002362694E4C49CC5B", "sender": "user", "message_type": "text", "content": "Salam khti wash nji lyuma", "created_at": "2026-05-11T11:31:49.876036", "media_url": null, "media_mime_type": null}, {"id": 27091, "message_id": "bot_AC9560836DD444002362694E4C49CC5B_3713", "sender": "bot", "message_type": "text", "content": "سلام 😊 عندك شي موعد اليوم ولا باغية تحجزي واحد جديد؟", "created_at": "2026-05-11T11:32:11.138012", "media_url": null, "media_mime_type": null}]...
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سلام 😊 عندك شي موعد اليوم ولا باغية تحجزي واحد جدي سلام 😊 عندك شي موعد اليوم ولا باغية تحجزي واحد جديد؟...
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[{"id": 23141, "message_id": " [{"id": 23141, "message_id": "ACF8EC86891A2076028B97C5912B0AF6", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-05-04T09:47:49.516193", "media_url": null, "media_mime_type": null}, {"id": 23142, "message_id": "bot_ACF8EC86891A2076028B97C5912B0AF6_1840", "sender": "bot", "message_type": "text", "content": "Avec plaisir, bienvenue à vous 🙏🏻", "created_at": "2026-05-04T09:48:01.470966", "media_url": null, "media_mime_type": null}]...
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Avec plaisir, bienvenue à vous 🙏🏻
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[{"id": 23100, "message_id": " [{"id": 23100, "message_id": "3A085E04C86E85417864", "sender": "user", "message_type": "text", "content": "Salam, 3andkom placa disponible 3eda f sba7 l nettoyage? Shokran.", "created_at": "2026-05-04T07:32:31.088896", "media_url": null, "media_mime_type": null}, {"id": 23101, "message_id": "A58F2E542A29526F53114DE63597CF7C", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-04T07:32:33.368499", "media_url": null, "media_mime_type": null}, {"id": 23102, "message_id": "bot_3A085E04C86E85417864_3755", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez besoin d’aide ou d’information, n’hésitez pas à préciser votre demande. Nous sommes à votre écoute !", "created_at": "2026-05-04T07:32:44.917678", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre message et bienvenue enc Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez besoin d’aide ou d’information, n’hésitez pas à préciser votre demande. Nous sommes à votre écoute !...
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[{"id": 23098, "message_id": " [{"id": 23098, "message_id": "4AE6398840EFE6163607", "sender": "user", "message_type": "document", "content": "Taptap Send 2250212355948417642 fr.pdf", "created_at": "2026-05-04T06:58:23.314591", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6480/download", "media_mime_type": "application/pdf"}, {"id": 23099, "message_id": "A55AAF8A26274492E9F1F94A86FDE358", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-04T06:58:25.582202", "media_url": null, "media_mime_type": null}, {"id": 31109, "message_id": "meta_495384013668010_wamid.HBgMNDkxNjMzMTkwNzUxFQIAEhgUM0E4NThCMjdEMTZBNTM1NEMwQjUA", "sender": "user", "message_type": "text", "content": "Bonsoir", "created_at": "2026-05-17T18:40:04.133805", "media_url": null, "media_mime_type": null}, {"id": 31110, "message_id": "bot_meta_495384013668010_wamid.HBgMNDkxNjMzMTkwNzUxFQIAEhgUM0E4NThCMjdEMTZBNTM1NEMwQjUA_600", "sender": "bot", "message_type": "text", "content": "Bonsoir 😊 Bienvenue au Centre Dentaire Tanger Bay. Vous souhaitez confirmer un rendez-vous ou avez-vous une question ?", "created_at": "2026-05-17T18:40:15.959568", "media_url": null, "media_mime_type": null}]...
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Bonsoir 😊 Bienvenue au Centre Dentaire Tanger Bay. Bonsoir 😊 Bienvenue au Centre Dentaire Tanger Bay. Vous souhaitez confirmer un rendez-vous ou avez-vous une question ?...
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[{"id": 23086, "message_id": " [{"id": 23086, "message_id": "2AE1AF25436BE7FAFEDF", "sender": "user", "message_type": "text", "content": "Hi there", "created_at": "2026-05-03T23:26:02.941667", "media_url": null, "media_mime_type": null}, {"id": 23087, "message_id": "A520D7AEF8B6B1665A6893647435FFCF", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T23:26:06.414065", "media_url": null, "media_mime_type": null}, {"id": 23088, "message_id": "2ADBCF30BDEEEADE372F", "sender": "user", "message_type": "text", "content": "Do you speak English?", "created_at": "2026-05-03T23:26:13.749379", "media_url": null, "media_mime_type": null}, {"id": 23089, "message_id": "bot_2ADBCF30BDEEEADE372F_3070", "sender": "bot", "message_type": "text", "content": "Hello 😊 Yes, I speak English. How can I help you today?", "created_at": "2026-05-03T23:26:21.141175", "media_url": null, "media_mime_type": null}]...
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Hello 😊 Yes, I speak English. How can I help you t Hello 😊 Yes, I speak English. How can I help you today?...
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[{"id": 23086, "message_id": " [{"id": 23086, "message_id": "2AE1AF25436BE7FAFEDF", "sender": "user", "message_type": "text", "content": "Hi there", "created_at": "2026-05-03T23:26:02.941667", "media_url": null, "media_mime_type": null}, {"id": 23087, "message_id": "A520D7AEF8B6B1665A6893647435FFCF", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T23:26:06.414065", "media_url": null, "media_mime_type": null}, {"id": 23088, "message_id": "2ADBCF30BDEEEADE372F", "sender": "user", "message_type": "text", "content": "Do you speak English?", "created_at": "2026-05-03T23:26:13.749379", "media_url": null, "media_mime_type": null}, {"id": 23089, "message_id": "bot_2ADBCF30BDEEEADE372F_3070", "sender": "bot", "message_type": "text", "content": "Hello 😊 Yes, I speak English. How can I help you today?", "created_at": "2026-05-03T23:26:21.141175", "media_url": null, "media_mime_type": null}, {"id": 23090, "message_id": "2AF0928D34A6F652F167", "sender": "user", "message_type": "text", "content": "Hi I’m here in Tanger for a holiday", "created_at": "2026-05-03T23:26:47.541730", "media_url": null, "media_mime_type": null}, {"id": 23091, "message_id": "2A7FB0CB4F1023A2A3F1", "sender": "user", "message_type": "text", "content": "Can I find out what the prices for teeth whitening is", "created_at": "2026-05-03T23:26:56.872079", "media_url": null, "media_mime_type": null}, {"id": 23092, "message_id": "bot_2A7FB0CB4F1023A2A3F1_8266", "sender": "bot", "message_type": "text", "content": "For professional teeth whitening at Centre Dentaire Tanger Bay, the price starts from 5000DH for the treatment with trays and lamp. If you’d like more details or want to book a consultation during your stay, just let me know!", "created_at": "2026-05-03T23:27:13.534947", "media_url": null, "media_mime_type": null}]...
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For professional teeth whitening at Centre Dentair For professional teeth whitening at Centre Dentaire Tanger Bay, the price starts from 5000DH for the treatment with trays and lamp. If you’d like more details or want to book a consultation during your stay, just let me know!...
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[{"id": 23050, "message_id": " [{"id": 23050, "message_id": "3A03A129D6D336A0B064", "sender": "user", "message_type": "text", "content": "Merci de bien vouloir reporter le rendez-vous de demain pour des raisons personnelles à mercredi \nCordialement", "created_at": "2026-05-03T19:07:20.087791", "media_url": null, "media_mime_type": null}, {"id": 23054, "message_id": "bot_3A03A129D6D336A0B064_6089", "sender": "bot", "message_type": "text", "content": "Merci pour l'information. La demande de report à mercredi a bien été transmise à l'équipe, ils vont vous recontacter pour confirmer le nouveau rendez-vous إن شاء الله.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-05-03T19:07:36.049258", "media_url": null, "media_mime_type": null}]...
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Merci pour l'information. La demande de report Merci pour l'information. La demande de report à mercredi a bien été transmise à l'équipe, ils vont vous recontacter pour confirmer le nouveau rendez-vous إن شاء الله.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 23048, "message_id": " [{"id": 23048, "message_id": "3A6454EC3E40F3778366", "sender": "user", "message_type": "text", "content": "Hello", "created_at": "2026-05-03T18:20:00.678182", "media_url": null, "media_mime_type": null}, {"id": 23857, "message_id": "3AA1FBCD35761E08264C", "sender": "user", "message_type": "text", "content": "Hello! I am doing well 😀", "created_at": "2026-05-04T21:55:48.259853", "media_url": null, "media_mime_type": null}, {"id": 23858, "message_id": "3A61B3BB24B17D05259D", "sender": "user", "message_type": "text", "content": "Thank y oh so much", "created_at": "2026-05-04T21:55:51.471435", "media_url": null, "media_mime_type": null}, {"id": 23859, "message_id": "bot_3A61B3BB24B17D05259D_9905", "sender": "bot", "message_type": "text", "content": "You're very welcome! 😊 If you need anything or have any questions, just let me know.", "created_at": "2026-05-04T21:56:02.239565", "media_url": null, "media_mime_type": null}, {"id": 23860, "message_id": "3A60F58B1F0850B6C534", "sender": "user", "message_type": "text", "content": "Not much pain just a little bit of a pressure", "created_at": "2026-05-04T21:56:17.699935", "media_url": null, "media_mime_type": null}, {"id": 23861, "message_id": "bot_3A60F58B1F0850B6C534_1616", "sender": "bot", "message_type": "text", "content": "Thank you for sharing. If you start to feel more pain, swelling, or any discomfort, please let us know right away so the team can help you quickly. If you have any questions or need advice, I'm here to assist!", "created_at": "2026-05-04T21:56:35.188080", "media_url": null, "media_mime_type": null}, {"id": 23862, "message_id": "3AC27DBE906ACF56A878", "sender": "user", "message_type": "text", "content": "Thank you very much!", "created_at": "2026-05-04T21:56:52.519544", "media_url": null, "media_mime_type": null}, {"id": 23863, "message_id": "bot_3AC27DBE906ACF56A878_4740", "sender": "bot", "message_type": "text", "content": "You're most welcome! 😊 If you need anything else, just let me know.", "created_at": "2026-05-04T21:57:03.436297", "media_url": null, "media_mime_type": null}, {"id": 23864, "message_id": "3AAE2DE0BA844AF26206", "sender": "user", "message_type": "text", "content": "I am just concerned there is a crack on this tooth from looking at it close up and the pain/discomfort felt on it", "created_at": "2026-05-04T21:59:15.700974", "media_url": null, "media_mime_type": null}, {"id": 23865, "message_id": "bot_3AAE2DE0BA844AF26206_9556", "sender": "bot", "message_type": "text", "content": "Thank you for explaining your concern. Since you’re noticing a crack and some discomfort, it’s best to have a dentist evaluate it directly to make sure everything is okay and to prevent any possible complications.\n\nWould you like me to have the team contact you to discuss this further or help you schedule a check-up?", "created_at": "2026-05-04T21:59:29.546578", "media_url": null, "media_mime_type": null}, {"id": 23869, "message_id": "3AC5B70178B752B58C8B", "sender": "user", "message_type": "text", "content": "I cannot come in for a check up as I have left tangier but if Dr Riad could let me know that would be great!", "created_at": "2026-05-04T22:00:19.030681", "media_url": null, "media_mime_type": null}, {"id": 23873, "message_id": "bot_3AC5B70178B752B58C8B_9258", "sender": "bot", "message_type": "text", "content": "I understand, thank you for clarifying. I will forward your message to the team and let Dr Riad know about your situation. They will get back to you as soon as possible with advice. If you notice any increase in pain or swelling, please seek dental care wherever you are.", "created_at": "2026-05-04T22:00:32.458056", "media_url": null, "media_mime_type": null}]...
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I understand, thank you for clarifying. I will for I understand, thank you for clarifying. I will forward your message to the team and let Dr Riad know about your situation. They will get back to you as soon as possible with advice. If you notice any increase in pain or swelling, please seek dental care wherever you are....
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[{"id": 23045, "message_id": " [{"id": 23045, "message_id": "3A21DC2D8A72C734094F", "sender": "user", "message_type": "text", "content": "Camilalbaioni@gmail.com", "created_at": "2026-05-03T17:23:36.782536", "media_url": null, "media_mime_type": null}, {"id": 23047, "message_id": "A565E57457D349BC05047F7DD3BBF6AF", "sender": "bot", "message_type": "text", "content": "Hello", "created_at": "2026-05-03T18:18:41.553012", "media_url": null, "media_mime_type": null}, {"id": 23048, "message_id": "3A6454EC3E40F3778366", "sender": "user", "message_type": "text", "content": "Hello", "created_at": "2026-05-03T18:20:00.678182", "media_url": null, "media_mime_type": null}, {"id": 23857, "message_id": "3AA1FBCD35761E08264C", "sender": "user", "message_type": "text", "content": "Hello! I am doing well 😀", "created_at": "2026-05-04T21:55:48.259853", "media_url": null, "media_mime_type": null}, {"id": 23858, "message_id": "3A61B3BB24B17D05259D", "sender": "user", "message_type": "text", "content": "Thank y oh so much", "created_at": "2026-05-04T21:55:51.471435", "media_url": null, "media_mime_type": null}, {"id": 23859, "message_id": "bot_3A61B3BB24B17D05259D_9905", "sender": "bot", "message_type": "text", "content": "You're very welcome! 😊 If you need anything or have any questions, just let me know.", "created_at": "2026-05-04T21:56:02.239565", "media_url": null, "media_mime_type": null}, {"id": 23860, "message_id": "3A60F58B1F0850B6C534", "sender": "user", "message_type": "text", "content": "Not much pain just a little bit of a pressure", "created_at": "2026-05-04T21:56:17.699935", "media_url": null, "media_mime_type": null}, {"id": 23861, "message_id": "bot_3A60F58B1F0850B6C534_1616", "sender": "bot", "message_type": "text", "content": "Thank you for sharing. If you start to feel more pain, swelling, or any discomfort, please let us know right away so the team can help you quickly. If you have any questions or need advice, I'm here to assist!", "created_at": "2026-05-04T21:56:35.188080", "media_url": null, "media_mime_type": null}, {"id": 23862, "message_id": "3AC27DBE906ACF56A878", "sender": "user", "message_type": "text", "content": "Thank you very much!", "created_at": "2026-05-04T21:56:52.519544", "media_url": null, "media_mime_type": null}, {"id": 23863, "message_id": "bot_3AC27DBE906ACF56A878_4740", "sender": "bot", "message_type": "text", "content": "You're most welcome! 😊 If you need anything else, just let me know.", "created_at": "2026-05-04T21:57:03.436297", "media_url": null, "media_mime_type": null}, {"id": 23864, "message_id": "3AAE2DE0BA844AF26206", "sender": "user", "message_type": "text", "content": "I am just concerned there is a crack on this tooth from looking at it close up and the pain/discomfort felt on it", "created_at": "2026-05-04T21:59:15.700974", "media_url": null, "media_mime_type": null}, {"id": 23865, "message_id": "bot_3AAE2DE0BA844AF26206_9556", "sender": "bot", "message_type": "text", "content": "Thank you for explaining your concern. Since you’re noticing a crack and some discomfort, it’s best to have a dentist evaluate it directly to make sure everything is okay and to prevent any possible complications.\n\nWould you like me to have the team contact you to discuss this further or help you schedule a check-up?", "created_at": "2026-05-04T21:59:29.546578", "media_url": null, "media_mime_type": null}]...
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Thank you for explaining your concern. Since you’r Thank you for explaining your concern. Since you’re noticing a crack and some discomfort, it’s best to have a dentist evaluate it directly to make sure everything is okay and to prevent any possible complications.
Would you like me to have the team contact you to discuss this further or help you schedule a check-up?...
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[{"id": 23037, "message_id": " [{"id": 23037, "message_id": "3EB0E84852B03546330D45", "sender": "user", "message_type": "text", "content": "Bonjour, vous avez une page sur Instagram ou Facebook?", "created_at": "2026-05-03T16:56:52.206343", "media_url": null, "media_mime_type": null}, {"id": 23038, "message_id": "A541FE34DE04B0788F32BA6D9F8654C6", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T16:56:56.310339", "media_url": null, "media_mime_type": null}, {"id": 23039, "message_id": "bot_3EB0E84852B03546330D45_4257", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة اليوم؟ 😊", "created_at": "2026-05-03T16:57:05.536524", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centr مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة اليوم؟ 😊...
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[{"id": 23037, "message_id": " [{"id": 23037, "message_id": "3EB0E84852B03546330D45", "sender": "user", "message_type": "text", "content": "Bonjour, vous avez une page sur Instagram ou Facebook?", "created_at": "2026-05-03T16:56:52.206343", "media_url": null, "media_mime_type": null}, {"id": 23038, "message_id": "A541FE34DE04B0788F32BA6D9F8654C6", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T16:56:56.310339", "media_url": null, "media_mime_type": null}, {"id": 23039, "message_id": "bot_3EB0E84852B03546330D45_4257", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة اليوم؟ 😊", "created_at": "2026-05-03T16:57:05.536524", "media_url": null, "media_mime_type": null}, {"id": 23056, "message_id": "3A58B1BEEC082542229E", "sender": "user", "message_type": "text", "content": "Bonjour, vous avez une page sur Instagram ou Facebook?", "created_at": "2026-05-03T19:17:37.893337", "media_url": null, "media_mime_type": null}, {"id": 23057, "message_id": "bot_3A58B1BEEC082542229E_2529", "sender": "bot", "message_type": "text", "content": "Oui bien sûr 😊 Vous pouvez retrouver les photos avant/après et toutes nos actualités sur Instagram : @drboutaib. \nPour Facebook, notre site web contient aussi toutes les informations utiles : https://tangerbay.ma\n\nEst-ce que vous souhaitez plus de détails sur un service en particulier ?", "created_at": "2026-05-03T19:17:51.135213", "media_url": null, "media_mime_type": null}]...
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Oui bien sûr 😊 Vous pouvez retrouver les photos av Oui bien sûr 😊 Vous pouvez retrouver les photos avant/après et toutes nos actualités sur Instagram : @drboutaib.
Pour Facebook, notre site web contient aussi toutes les informations utiles : https://tangerbay.ma
Est-ce que vous souhaitez plus de détails sur un service en particulier ?...
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[{"id": 23037, "message_id": " [{"id": 23037, "message_id": "3EB0E84852B03546330D45", "sender": "user", "message_type": "text", "content": "Bonjour, vous avez une page sur Instagram ou Facebook?", "created_at": "2026-05-03T16:56:52.206343", "media_url": null, "media_mime_type": null}, {"id": 23038, "message_id": "A541FE34DE04B0788F32BA6D9F8654C6", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T16:56:56.310339", "media_url": null, "media_mime_type": null}, {"id": 23039, "message_id": "bot_3EB0E84852B03546330D45_4257", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة اليوم؟ 😊", "created_at": "2026-05-03T16:57:05.536524", "media_url": null, "media_mime_type": null}, {"id": 23056, "message_id": "3A58B1BEEC082542229E", "sender": "user", "message_type": "text", "content": "Bonjour, vous avez une page sur Instagram ou Facebook?", "created_at": "2026-05-03T19:17:37.893337", "media_url": null, "media_mime_type": null}, {"id": 23057, "message_id": "bot_3A58B1BEEC082542229E_2529", "sender": "bot", "message_type": "text", "content": "Oui bien sûr 😊 Vous pouvez retrouver les photos avant/après et toutes nos actualités sur Instagram : @drboutaib. \nPour Facebook, notre site web contient aussi toutes les informations utiles : https://tangerbay.ma\n\nEst-ce que vous souhaitez plus de détails sur un service en particulier ?", "created_at": "2026-05-03T19:17:51.135213", "media_url": null, "media_mime_type": null}, {"id": 23058, "message_id": "3A6CFA40DF434F149AB4", "sender": "user", "message_type": "text", "content": "Si vous êtes intéressés, on peut vous aider à créer plus de caroussels pour augmenter plus votre visibilité et fidéliser vos clients", "created_at": "2026-05-03T19:20:33.940750", "media_url": null, "media_mime_type": null}, {"id": 23059, "message_id": "bot_3A6CFA40DF434F149AB4_5005", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre proposition ! Je vais transmettre votre offre à l’équipe du Centre Dentaire Tanger Bay afin qu’ils puissent vous recontacter si besoin إن شاء الله 🙏🏻\n\nEst-ce que je peux avoir votre nom complet pour que l’équipe puisse vous identifier facilement ?", "created_at": "2026-05-03T19:20:46.044653", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre proposition ! Je vais tr Merci beaucoup pour votre proposition ! Je vais transmettre votre offre à l’équipe du Centre Dentaire Tanger Bay afin qu’ils puissent vous recontacter si besoin إن شاء الله 🙏🏻
Est-ce que je peux avoir votre nom complet pour que l’équipe puisse vous identifier facilement ?...
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[{"id": 23037, "message_id": " [{"id": 23037, "message_id": "3EB0E84852B03546330D45", "sender": "user", "message_type": "text", "content": "Bonjour, vous avez une page sur Instagram ou Facebook?", "created_at": "2026-05-03T16:56:52.206343", "media_url": null, "media_mime_type": null}, {"id": 23038, "message_id": "A541FE34DE04B0788F32BA6D9F8654C6", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T16:56:56.310339", "media_url": null, "media_mime_type": null}, {"id": 23039, "message_id": "bot_3EB0E84852B03546330D45_4257", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة اليوم؟ 😊", "created_at": "2026-05-03T16:57:05.536524", "media_url": null, "media_mime_type": null}, {"id": 23056, "message_id": "3A58B1BEEC082542229E", "sender": "user", "message_type": "text", "content": "Bonjour, vous avez une page sur Instagram ou Facebook?", "created_at": "2026-05-03T19:17:37.893337", "media_url": null, "media_mime_type": null}, {"id": 23057, "message_id": "bot_3A58B1BEEC082542229E_2529", "sender": "bot", "message_type": "text", "content": "Oui bien sûr 😊 Vous pouvez retrouver les photos avant/après et toutes nos actualités sur Instagram : @drboutaib. \nPour Facebook, notre site web contient aussi toutes les informations utiles : https://tangerbay.ma\n\nEst-ce que vous souhaitez plus de détails sur un service en particulier ?", "created_at": "2026-05-03T19:17:51.135213", "media_url": null, "media_mime_type": null}, {"id": 23058, "message_id": "3A6CFA40DF434F149AB4", "sender": "user", "message_type": "text", "content": "Si vous êtes intéressés, on peut vous aider à créer plus de caroussels pour augmenter plus votre visibilité et fidéliser vos clients", "created_at": "2026-05-03T19:20:33.940750", "media_url": null, "media_mime_type": null}, {"id": 23059, "message_id": "bot_3A6CFA40DF434F149AB4_5005", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre proposition ! Je vais transmettre votre offre à l’équipe du Centre Dentaire Tanger Bay afin qu’ils puissent vous recontacter si besoin إن شاء الله 🙏🏻\n\nEst-ce que je peux avoir votre nom complet pour que l’équipe puisse vous identifier facilement ?", "created_at": "2026-05-03T19:20:46.044653", "media_url": null, "media_mime_type": null}, {"id": 23060, "message_id": "3A9A85498B1F49919D70", "sender": "user", "message_type": "text", "content": "Merci pour collaboration, mon nom est adam enna 👍 ravi d’échanger plus prochainement", "created_at": "2026-05-03T19:21:56.046084", "media_url": null, "media_mime_type": null}, {"id": 23061, "message_id": "bot_3A9A85498B1F49919D70_2249", "sender": "bot", "message_type": "text", "content": "Merci Adam Enna pour votre retour et votre disponibilité 😊 L’équipe prendra contact avec vous si besoin. Bonne journée et au plaisir d’échanger à nouveau !", "created_at": "2026-05-03T19:22:07.163419", "media_url": null, "media_mime_type": null}]...
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Merci Adam Enna pour votre retour et votre disponi Merci Adam Enna pour votre retour et votre disponibilité 😊 L’équipe prendra contact avec vous si besoin. Bonne journée et au plaisir d’échanger à nouveau !...
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[{"id": 23018, "message_id": " [{"id": 23018, "message_id": "AC6A5EE9B15955DE3DED2DE8E99B75CB", "sender": "user", "message_type": "text", "content": "Salut, tu es ouvert aujourd'hui ?", "created_at": "2026-05-03T16:10:43.445411", "media_url": null, "media_mime_type": null}, {"id": 23019, "message_id": "A5AA04A0216626D913049F318DAC332B", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T16:10:44.554516", "media_url": null, "media_mime_type": null}, {"id": 23020, "message_id": "bot_AC6A5EE9B15955DE3DED2DE8E99B75CB_7012", "sender": "bot", "message_type": "text", "content": "مرحبا الله أودي وشكرا على التواصل ديالكوم معنا 😊 واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟", "created_at": "2026-05-03T16:10:55.826795", "media_url": null, "media_mime_type": null}]...
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مرحبا الله أودي وشكرا على التواصل ديالكوم معنا 😊 و مرحبا الله أودي وشكرا على التواصل ديالكوم معنا 😊 واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟...
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[{"id": 23018, "message_id": " [{"id": 23018, "message_id": "AC6A5EE9B15955DE3DED2DE8E99B75CB", "sender": "user", "message_type": "text", "content": "Salut, tu es ouvert aujourd'hui ?", "created_at": "2026-05-03T16:10:43.445411", "media_url": null, "media_mime_type": null}, {"id": 23019, "message_id": "A5AA04A0216626D913049F318DAC332B", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T16:10:44.554516", "media_url": null, "media_mime_type": null}, {"id": 23020, "message_id": "bot_AC6A5EE9B15955DE3DED2DE8E99B75CB_7012", "sender": "bot", "message_type": "text", "content": "مرحبا الله أودي وشكرا على التواصل ديالكوم معنا 😊 واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟", "created_at": "2026-05-03T16:10:55.826795", "media_url": null, "media_mime_type": null}, {"id": 23021, "message_id": "ACB95E3038FF134ED8F21871C68AF650", "sender": "user", "message_type": "text", "content": "Do you speak English?", "created_at": "2026-05-03T16:11:20.804100", "media_url": null, "media_mime_type": null}, {"id": 23022, "message_id": "bot_ACB95E3038FF134ED8F21871C68AF650_3979", "sender": "bot", "message_type": "text", "content": "Yes, I speak English 😊 How can I help you today?", "created_at": "2026-05-03T16:11:32.730942", "media_url": null, "media_mime_type": null}]...
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Yes, I speak English 😊 How can I help you today?
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[{"id": 23018, "message_id": " [{"id": 23018, "message_id": "AC6A5EE9B15955DE3DED2DE8E99B75CB", "sender": "user", "message_type": "text", "content": "Salut, tu es ouvert aujourd'hui ?", "created_at": "2026-05-03T16:10:43.445411", "media_url": null, "media_mime_type": null}, {"id": 23019, "message_id": "A5AA04A0216626D913049F318DAC332B", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T16:10:44.554516", "media_url": null, "media_mime_type": null}, {"id": 23020, "message_id": "bot_AC6A5EE9B15955DE3DED2DE8E99B75CB_7012", "sender": "bot", "message_type": "text", "content": "مرحبا الله أودي وشكرا على التواصل ديالكوم معنا 😊 واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟", "created_at": "2026-05-03T16:10:55.826795", "media_url": null, "media_mime_type": null}, {"id": 23021, "message_id": "ACB95E3038FF134ED8F21871C68AF650", "sender": "user", "message_type": "text", "content": "Do you speak English?", "created_at": "2026-05-03T16:11:20.804100", "media_url": null, "media_mime_type": null}, {"id": 23022, "message_id": "bot_ACB95E3038FF134ED8F21871C68AF650_3979", "sender": "bot", "message_type": "text", "content": "Yes, I speak English 😊 How can I help you today?", "created_at": "2026-05-03T16:11:32.730942", "media_url": null, "media_mime_type": null}, {"id": 23023, "message_id": "ACE9F56C383C1E7AC1DC9FB006DEE4DC", "sender": "user", "message_type": "text", "content": "While I was eating something on Friday a filling came out of my tooth. Would it be possible to see someone later today?", "created_at": "2026-05-03T16:12:16.024205", "media_url": null, "media_mime_type": null}, {"id": 23024, "message_id": "AC606D5B33E2E969536D3C9AA5FB9AFD", "sender": "user", "message_type": "text", "content": "And how much does it cost?", "created_at": "2026-05-03T16:12:24.939917", "media_url": null, "media_mime_type": null}, {"id": 23028, "message_id": "bot_AC606D5B33E2E969536D3C9AA5FB9AFD_6610", "sender": "bot", "message_type": "text", "content": "Thank you for your message. I will forward your request to our team right away so they can check availability for today and provide you with the price details.\n\nOur team will contact you as soon as possible إن شاء الله 🙏🏻", "created_at": "2026-05-03T16:12:36.016245", "media_url": null, "media_mime_type": null}]...
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Thank you for your message. I will forward your re Thank you for your message. I will forward your request to our team right away so they can check availability for today and provide you with the price details.
Our team will contact you as soon as possible إن شاء الله 🙏🏻...
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[{"id": 22779, "message_id": " [{"id": 22779, "message_id": "AC5F88B0FA87E0CFB8380AA881575CF4", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-05-03T14:57:15.166824", "media_url": null, "media_mime_type": null}, {"id": 23259, "message_id": "A5C415C5EF9F806DFD88081B8A160589", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\nالسلام عليكم، لاباس عليك؟ مزيان؟ بخير؟ الصحة لاباس؟ وقولي فوقاش تكون disponible باش ناخد ديك rendez-vous.\n\n**Latin Script:**\n\"Assalamu alaykum, labas alik? mzyan? bikhir? saha labas? W goli foqach tkon disponible bash nakhod dik rendez-vous.\"\n\n**Translation (for context):**\n\"Peace be upon you, are you well? Good? Fine? Is your health good? And tell me when you will be available so I can take that appointment.\"", "created_at": "2026-05-04T11:42:35.671870", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6529/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23275, "message_id": "ACEB1106EEB98BA253F4E49E6CEF53BB", "sender": "user", "message_type": "voice", "content": "[Voice message] وعليكم السلام ورحمة الله، لاباس الحمد لله شكرا بارك الله فيك. من العشرة لفوق إن شاء الله نكون موجود، في أي ساعة من العشرة لفوق أنكون في طنجة. الحداش، الطناش، الوحدة، الجوج إن شاء الله نجي ماشي مشكل. وصيفط لي \"لادريس إكزاكت\" (l'adresse exacte) أنا ما كنعرفش البلاصة بزاف، صيفط لي لادريس باش نجي في \"الجي بي إس\" (GPS)، شكرا جزيلا الله يحفظك.", "created_at": "2026-05-04T11:53:16.900423", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6532/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23396, "message_id": "A5FE795F8EF45B1F726057E3891EEE3B", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام عليكم سيدي، لاباس؟ بخير؟ مزيان؟ لربع إن شاء الله مع الحداش مزيانة؟ تاخد rendez-vous مع الحداش.\"\n\n**Latin Script (Darija):**\n\"Salam oualikoum sidi, labas? bkhir? meziane? l-arbaâ inchallah m’â l-7dach meziana? takhoud rendez-vous m’â l-7dach.\"\n\n**English Translation (for context):**\n\"Peace be upon you sir, are you well? Is everything okay? Good? Is Wednesday at 11:00 AM good for you? To take the appointment at 11:00 AM.\"", "created_at": "2026-05-04T14:24:21.129192", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6558/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23397, "message_id": "A540F2B709CF433866D5BD55B553B595", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic script:**\nعفاك فكريني ف السمية ديالك باش ناخد ليك rendez-vous.\n\n**Latin script:**\nAffak fekkrini f smiya dyalek bash nakhod lik rendez-vous.", "created_at": "2026-05-04T14:24:30.805565", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6559/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23400, "message_id": "AC7C9928F885EB9578E91F51D51E5889", "sender": "user", "message_type": "text", "content": "Ok \nZakriti boubker", "created_at": "2026-05-04T14:25:35.368289", "media_url": null, "media_mime_type": null}, {"id": 23401, "message_id": "A5EEA7FFACCA8AECB3B0B530966BF5D3", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (mixed with French):\n\n**Arabic Script:**\n\"اسمح لي، أظن واقيلا شبرتي رونديفو في الإيميل، وكنظن شبرت لك رونديفو مع الجوج.\"\n\n**Latin Script (Transcription):**\n\"Smeh li, adun waqila chberti rendez-vous f l'email, w kandun chbert lik rendez-vous m3a l'jouj.\"", "created_at": "2026-05-04T14:25:49.848249", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6560/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23433, "message_id": "AC74328291B538E2D3E3731715B1372B", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-05-04T14:51:38.525646", "media_url": null, "media_mime_type": null}, {"id": 24613, "message_id": "AC77A8215657307A23001DBD651631F0", "sender": "user", "message_type": "text", "content": "السلام عليكم صافي انجي فالوقت", "created_at": "2026-05-06T09:56:52.977037", "media_url": null, "media_mime_type": null}, {"id": 24614, "message_id": "A5BF7E75D6F5BBE6096A2CC235EE40A5", "sender": "bot", "message_type": "text", "content": "Marhba bik", "created_at": "2026-05-06T09:57:09.776842", "media_url": null, "media_mime_type": null}, {"id": 25778, "message_id": "ACC8CD3AAA8567D773E2C44B7BCD47BE", "sender": "user", "message_type": "text", "content": "Bonjour, merci pour votre gentillesse et pour vous être assurée du bien-être de vos visiteurs. Tout va bien, merci.", "created_at": "2026-05-08T09:22:15.172402", "media_url": null, "media_mime_type": null}, {"id": 25779, "message_id": "bot_ACC8CD3AAA8567D773E2C44B7BCD47BE_9603", "sender": "bot", "message_type": "text", "content": "Bonjour et merci beaucoup pour votre message chaleureux ! 😊 N’hésitez pas si vous avez besoin de quoi que ce soit à l’avenir. Belle journée à vous !", "created_at": "2026-05-08T09:22:32.440458", "media_url": null, "media_mime_type": null}]...
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Bonjour et merci beaucoup pour votre message chale Bonjour et merci beaucoup pour votre message chaleureux ! 😊 N’hésitez pas si vous avez besoin de quoi que ce soit à l’avenir. Belle journée à vous !...
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[{"id": 22778, "message_id": " [{"id": 22778, "message_id": "A582493B6BBE1F8539F1C367A86CAB20", "sender": "bot", "message_type": "text", "content": "<reply_to>Hello my name is Camila Baioni. My mother called and mentioned I will be coming in for chipped tooth</reply_to> Ok", "created_at": "2026-05-03T14:51:21.145390", "media_url": null, "media_mime_type": null}, {"id": 23044, "message_id": "3A04D2E34353A63EB628", "sender": "user", "message_type": "text", "content": "Hello! Camila Baioni", "created_at": "2026-05-03T17:23:29.191626", "media_url": null, "media_mime_type": null}, {"id": 23045, "message_id": "3A21DC2D8A72C734094F", "sender": "user", "message_type": "text", "content": "Camilalbaioni@gmail.com", "created_at": "2026-05-03T17:23:36.782536", "media_url": null, "media_mime_type": null}, {"id": 23047, "message_id": "A565E57457D349BC05047F7DD3BBF6AF", "sender": "bot", "message_type": "text", "content": "Hello", "created_at": "2026-05-03T18:18:41.553012", "media_url": null, "media_mime_type": null}, {"id": 23048, "message_id": "3A6454EC3E40F3778366", "sender": "user", "message_type": "text", "content": "Hello", "created_at": "2026-05-03T18:20:00.678182", "media_url": null, "media_mime_type": null}, {"id": 23857, "message_id": "3AA1FBCD35761E08264C", "sender": "user", "message_type": "text", "content": "Hello! I am doing well 😀", "created_at": "2026-05-04T21:55:48.259853", "media_url": null, "media_mime_type": null}, {"id": 23858, "message_id": "3A61B3BB24B17D05259D", "sender": "user", "message_type": "text", "content": "Thank y oh so much", "created_at": "2026-05-04T21:55:51.471435", "media_url": null, "media_mime_type": null}, {"id": 23859, "message_id": "bot_3A61B3BB24B17D05259D_9905", "sender": "bot", "message_type": "text", "content": "You're very welcome! 😊 If you need anything or have any questions, just let me know.", "created_at": "2026-05-04T21:56:02.239565", "media_url": null, "media_mime_type": null}, {"id": 23860, "message_id": "3A60F58B1F0850B6C534", "sender": "user", "message_type": "text", "content": "Not much pain just a little bit of a pressure", "created_at": "2026-05-04T21:56:17.699935", "media_url": null, "media_mime_type": null}, {"id": 23861, "message_id": "bot_3A60F58B1F0850B6C534_1616", "sender": "bot", "message_type": "text", "content": "Thank you for sharing. If you start to feel more pain, swelling, or any discomfort, please let us know right away so the team can help you quickly. If you have any questions or need advice, I'm here to assist!", "created_at": "2026-05-04T21:56:35.188080", "media_url": null, "media_mime_type": null}, {"id": 23862, "message_id": "3AC27DBE906ACF56A878", "sender": "user", "message_type": "text", "content": "Thank you very much!", "created_at": "2026-05-04T21:56:52.519544", "media_url": null, "media_mime_type": null}, {"id": 23863, "message_id": "bot_3AC27DBE906ACF56A878_4740", "sender": "bot", "message_type": "text", "content": "You're most welcome! 😊 If you need anything else, just let me know.", "created_at": "2026-05-04T21:57:03.436297", "media_url": null, "media_mime_type": null}]...
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You're most welcome! 😊 If you need anything el You're most welcome! 😊 If you need anything else, just let me know....
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[{"id": 22776, "message_id": " [{"id": 22776, "message_id": "A5409EF6631D28631D7CE845524F94F9", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T14:49:17.993983", "media_url": null, "media_mime_type": null}, {"id": 22777, "message_id": "bot_3A9A95B87B18DFBAC78E_1180", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف شنو الحاجة اللي محتاجينها اليوم؟ 😊", "created_at": "2026-05-03T14:49:27.428486", "media_url": null, "media_mime_type": null}, {"id": 22778, "message_id": "A582493B6BBE1F8539F1C367A86CAB20", "sender": "bot", "message_type": "text", "content": "<reply_to>Hello my name is Camila Baioni. My mother called and mentioned I will be coming in for chipped tooth</reply_to> Ok", "created_at": "2026-05-03T14:51:21.145390", "media_url": null, "media_mime_type": null}, {"id": 23044, "message_id": "3A04D2E34353A63EB628", "sender": "user", "message_type": "text", "content": "Hello! Camila Baioni", "created_at": "2026-05-03T17:23:29.191626", "media_url": null, "media_mime_type": null}, {"id": 23045, "message_id": "3A21DC2D8A72C734094F", "sender": "user", "message_type": "text", "content": "Camilalbaioni@gmail.com", "created_at": "2026-05-03T17:23:36.782536", "media_url": null, "media_mime_type": null}, {"id": 23047, "message_id": "A565E57457D349BC05047F7DD3BBF6AF", "sender": "bot", "message_type": "text", "content": "Hello", "created_at": "2026-05-03T18:18:41.553012", "media_url": null, "media_mime_type": null}, {"id": 23048, "message_id": "3A6454EC3E40F3778366", "sender": "user", "message_type": "text", "content": "Hello", "created_at": "2026-05-03T18:20:00.678182", "media_url": null, "media_mime_type": null}, {"id": 23857, "message_id": "3AA1FBCD35761E08264C", "sender": "user", "message_type": "text", "content": "Hello! I am doing well 😀", "created_at": "2026-05-04T21:55:48.259853", "media_url": null, "media_mime_type": null}, {"id": 23858, "message_id": "3A61B3BB24B17D05259D", "sender": "user", "message_type": "text", "content": "Thank y oh so much", "created_at": "2026-05-04T21:55:51.471435", "media_url": null, "media_mime_type": null}, {"id": 23859, "message_id": "bot_3A61B3BB24B17D05259D_9905", "sender": "bot", "message_type": "text", "content": "You're very welcome! 😊 If you need anything or have any questions, just let me know.", "created_at": "2026-05-04T21:56:02.239565", "media_url": null, "media_mime_type": null}, {"id": 23860, "message_id": "3A60F58B1F0850B6C534", "sender": "user", "message_type": "text", "content": "Not much pain just a little bit of a pressure", "created_at": "2026-05-04T21:56:17.699935", "media_url": null, "media_mime_type": null}, {"id": 23861, "message_id": "bot_3A60F58B1F0850B6C534_1616", "sender": "bot", "message_type": "text", "content": "Thank you for sharing. If you start to feel more pain, swelling, or any discomfort, please let us know right away so the team can help you quickly. If you have any questions or need advice, I'm here to assist!", "created_at": "2026-05-04T21:56:35.188080", "media_url": null, "media_mime_type": null}]...
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Thank you for sharing. If you start to feel more p Thank you for sharing. If you start to feel more pain, swelling, or any discomfort, please let us know right away so the team can help you quickly. If you have any questions or need advice, I'm here to assist!...
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[{"id": 22775, "message_id": " [{"id": 22775, "message_id": "3A9A95B87B18DFBAC78E", "sender": "user", "message_type": "text", "content": "Hello my name is Camila Baioni. My mother called and mentioned I will be coming in for chipped tooth", "created_at": "2026-05-03T14:49:14.774371", "media_url": null, "media_mime_type": null}, {"id": 22776, "message_id": "A5409EF6631D28631D7CE845524F94F9", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T14:49:17.993983", "media_url": null, "media_mime_type": null}, {"id": 22777, "message_id": "bot_3A9A95B87B18DFBAC78E_1180", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف شنو الحاجة اللي محتاجينها اليوم؟ 😊", "created_at": "2026-05-03T14:49:27.428486", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centr مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف شنو الحاجة اللي محتاجينها اليوم؟ 😊...
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[{"id": 22775, "message_id": " [{"id": 22775, "message_id": "3A9A95B87B18DFBAC78E", "sender": "user", "message_type": "text", "content": "Hello my name is Camila Baioni. My mother called and mentioned I will be coming in for chipped tooth", "created_at": "2026-05-03T14:49:14.774371", "media_url": null, "media_mime_type": null}, {"id": 22776, "message_id": "A5409EF6631D28631D7CE845524F94F9", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T14:49:17.993983", "media_url": null, "media_mime_type": null}, {"id": 22777, "message_id": "bot_3A9A95B87B18DFBAC78E_1180", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف شنو الحاجة اللي محتاجينها اليوم؟ 😊", "created_at": "2026-05-03T14:49:27.428486", "media_url": null, "media_mime_type": null}, {"id": 22778, "message_id": "A582493B6BBE1F8539F1C367A86CAB20", "sender": "bot", "message_type": "text", "content": "<reply_to>Hello my name is Camila Baioni. My mother called and mentioned I will be coming in for chipped tooth</reply_to> Ok", "created_at": "2026-05-03T14:51:21.145390", "media_url": null, "media_mime_type": null}, {"id": 23044, "message_id": "3A04D2E34353A63EB628", "sender": "user", "message_type": "text", "content": "Hello! Camila Baioni", "created_at": "2026-05-03T17:23:29.191626", "media_url": null, "media_mime_type": null}, {"id": 23045, "message_id": "3A21DC2D8A72C734094F", "sender": "user", "message_type": "text", "content": "Camilalbaioni@gmail.com", "created_at": "2026-05-03T17:23:36.782536", "media_url": null, "media_mime_type": null}, {"id": 23047, "message_id": "A565E57457D349BC05047F7DD3BBF6AF", "sender": "bot", "message_type": "text", "content": "Hello", "created_at": "2026-05-03T18:18:41.553012", "media_url": null, "media_mime_type": null}, {"id": 23048, "message_id": "3A6454EC3E40F3778366", "sender": "user", "message_type": "text", "content": "Hello", "created_at": "2026-05-03T18:20:00.678182", "media_url": null, "media_mime_type": null}, {"id": 23857, "message_id": "3AA1FBCD35761E08264C", "sender": "user", "message_type": "text", "content": "Hello! I am doing well 😀", "created_at": "2026-05-04T21:55:48.259853", "media_url": null, "media_mime_type": null}, {"id": 23858, "message_id": "3A61B3BB24B17D05259D", "sender": "user", "message_type": "text", "content": "Thank y oh so much", "created_at": "2026-05-04T21:55:51.471435", "media_url": null, "media_mime_type": null}, {"id": 23859, "message_id": "bot_3A61B3BB24B17D05259D_9905", "sender": "bot", "message_type": "text", "content": "You're very welcome! 😊 If you need anything or have any questions, just let me know.", "created_at": "2026-05-04T21:56:02.239565", "media_url": null, "media_mime_type": null}]...
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You're very welcome! 😊 If you need anything or You're very welcome! 😊 If you need anything or have any questions, just let me know....
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[{"id": 22770, "message_id": " [{"id": 22770, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=_4260", "sender": "bot", "message_type": "text", "content": "كنعتدر إذا كان كاين شي سوء فهم. واش كاين شي حاجة معينة نقدر نعاونك بها؟ 😊", "created_at": "2026-05-03T14:19:31.660257", "media_url": null, "media_mime_type": null}, {"id": 23085, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwODA2MTcwMzY1RDZDMzQ4ODk2AA==", "sender": "user", "message_type": "text", "content": "https://docs.google.com/spreadsheets/d/1pgEdJmN9un7B8vvYhzsVHArv7_cI9xumhFwNmx63rLk/edit?usp=sharing", "created_at": "2026-05-03T23:24:03.316073", "media_url": null, "media_mime_type": null}, {"id": 27613, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Hello.", "created_at": "2026-05-12T01:43:36.209670", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7991/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27614, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:43:50.149283", "media_url": null, "media_mime_type": null}, {"id": 27615, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTUxRkQyMTAyREU3QUI0M0NFQQA=", "sender": "user", "message_type": "text", "content": "Bonjourno", "created_at": "2026-05-12T01:45:23.340577", "media_url": null, "media_mime_type": null}, {"id": 27616, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBDRDNBMEI5QjFCREU3MDc3RQA=", "sender": "user", "message_type": "text", "content": "How are tou", "created_at": "2026-05-12T01:45:27.126885", "media_url": null, "media_mime_type": null}, {"id": 27617, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=", "sender": "user", "message_type": "text", "content": "Are you good", "created_at": "2026-05-12T01:45:29.287733", "media_url": null, "media_mime_type": null}, {"id": 27618, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=_1444", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je vais bien, merci ! Et vous, comment ça va ?", "created_at": "2026-05-12T01:45:41.593370", "media_url": null, "media_mime_type": null}, {"id": 27619, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZGOTQxMDVCN0IyRDU5NjM0OQA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Hello, it's me.\nAnd unfortunately, it's me.", "created_at": "2026-05-12T01:48:14.841358", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7992/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27620, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZGOTQxMDVCN0IyRDU5NjM0OQA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:48:27.962350", "media_url": null, "media_mime_type": null}, {"id": 27621, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTQyQjE3OTlDRUMxOEQ5Qzc0QwA=", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 80,\n \"issues\": [\"non_dental_content\"]\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"login_screen\",\n \"evidence\": \"text and login elements visible\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image content is non-dental\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 90,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"login screen\",\n \"evidence\": \"text and buttons typical of an application login interface\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Image content is non-dental and does not show any dental structures or concerns.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": false,\n \"requested\": []\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-05-12T01:48:48.377287", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7993/download", "media_mime_type": "image/jpeg"}, {"id": 27622, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTQyQjE3OTlDRUMxOEQ5Qzc0QwA=_6701", "sender": "bot", "message_type": "text", "content": "Il semble que l'image que vous avez envoyée ne soit pas liée à un contexte dentaire. Si vous avez besoin d'aide pour autre chose, n'hésitez pas à me le faire savoir ! 😊", "created_at": "2026-05-12T01:49:03.577807", "media_url": null, "media_mime_type": null}]...
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Il semble que l'image que vous avez envoyée ne Il semble que l'image que vous avez envoyée ne soit pas liée à un contexte dentaire. Si vous avez besoin d'aide pour autre chose, n'hésitez pas à me le faire savoir ! 😊...
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[{"id": 22768, "message_id": " [{"id": 22768, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTc5QzIwMzFBMEQyQkFDMjM0QgA=_4133", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-03T14:18:57.786952", "media_url": null, "media_mime_type": null}, {"id": 22769, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=", "sender": "user", "message_type": "text", "content": "Gha katkhwr a ostad", "created_at": "2026-05-03T14:19:20.558162", "media_url": null, "media_mime_type": null}, {"id": 22770, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=_4260", "sender": "bot", "message_type": "text", "content": "كنعتدر إذا كان كاين شي سوء فهم. واش كاين شي حاجة معينة نقدر نعاونك بها؟ 😊", "created_at": "2026-05-03T14:19:31.660257", "media_url": null, "media_mime_type": null}, {"id": 23085, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwODA2MTcwMzY1RDZDMzQ4ODk2AA==", "sender": "user", "message_type": "text", "content": "https://docs.google.com/spreadsheets/d/1pgEdJmN9un7B8vvYhzsVHArv7_cI9xumhFwNmx63rLk/edit?usp=sharing", "created_at": "2026-05-03T23:24:03.316073", "media_url": null, "media_mime_type": null}, {"id": 27613, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Hello.", "created_at": "2026-05-12T01:43:36.209670", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7991/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27614, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:43:50.149283", "media_url": null, "media_mime_type": null}, {"id": 27615, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTUxRkQyMTAyREU3QUI0M0NFQQA=", "sender": "user", "message_type": "text", "content": "Bonjourno", "created_at": "2026-05-12T01:45:23.340577", "media_url": null, "media_mime_type": null}, {"id": 27616, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBDRDNBMEI5QjFCREU3MDc3RQA=", "sender": "user", "message_type": "text", "content": "How are tou", "created_at": "2026-05-12T01:45:27.126885", "media_url": null, "media_mime_type": null}, {"id": 27617, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=", "sender": "user", "message_type": "text", "content": "Are you good", "created_at": "2026-05-12T01:45:29.287733", "media_url": null, "media_mime_type": null}, {"id": 27618, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=_1444", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je vais bien, merci ! Et vous, comment ça va ?", "created_at": "2026-05-12T01:45:41.593370", "media_url": null, "media_mime_type": null}, {"id": 27619, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZGOTQxMDVCN0IyRDU5NjM0OQA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Hello, it's me.\nAnd unfortunately, it's me.", "created_at": "2026-05-12T01:48:14.841358", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7992/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27620, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZGOTQxMDVCN0IyRDU5NjM0OQA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:48:27.962350", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر تو كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟...
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[{"id": 22766, "message_id": " [{"id": 22766, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQ1RTVBMDA2QkRENzA5RTdEMQA=", "sender": "user", "message_type": "text", "content": "Ina sawtiya", "created_at": "2026-05-03T14:18:46.537068", "media_url": null, "media_mime_type": null}, {"id": 22767, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTc5QzIwMzFBMEQyQkFDMjM0QgA=", "sender": "user", "message_type": "text", "content": "Wach hmar", "created_at": "2026-05-03T14:18:48.263311", "media_url": null, "media_mime_type": null}, {"id": 22768, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTc5QzIwMzFBMEQyQkFDMjM0QgA=_4133", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-03T14:18:57.786952", "media_url": null, "media_mime_type": null}, {"id": 22769, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=", "sender": "user", "message_type": "text", "content": "Gha katkhwr a ostad", "created_at": "2026-05-03T14:19:20.558162", "media_url": null, "media_mime_type": null}, {"id": 22770, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=_4260", "sender": "bot", "message_type": "text", "content": "كنعتدر إذا كان كاين شي سوء فهم. واش كاين شي حاجة معينة نقدر نعاونك بها؟ 😊", "created_at": "2026-05-03T14:19:31.660257", "media_url": null, "media_mime_type": null}, {"id": 23085, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwODA2MTcwMzY1RDZDMzQ4ODk2AA==", "sender": "user", "message_type": "text", "content": "https://docs.google.com/spreadsheets/d/1pgEdJmN9un7B8vvYhzsVHArv7_cI9xumhFwNmx63rLk/edit?usp=sharing", "created_at": "2026-05-03T23:24:03.316073", "media_url": null, "media_mime_type": null}, {"id": 27613, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Hello.", "created_at": "2026-05-12T01:43:36.209670", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7991/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27614, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:43:50.149283", "media_url": null, "media_mime_type": null}, {"id": 27615, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTUxRkQyMTAyREU3QUI0M0NFQQA=", "sender": "user", "message_type": "text", "content": "Bonjourno", "created_at": "2026-05-12T01:45:23.340577", "media_url": null, "media_mime_type": null}, {"id": 27616, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBDRDNBMEI5QjFCREU3MDc3RQA=", "sender": "user", "message_type": "text", "content": "How are tou", "created_at": "2026-05-12T01:45:27.126885", "media_url": null, "media_mime_type": null}, {"id": 27617, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=", "sender": "user", "message_type": "text", "content": "Are you good", "created_at": "2026-05-12T01:45:29.287733", "media_url": null, "media_mime_type": null}, {"id": 27618, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=_1444", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je vais bien, merci ! Et vous, comment ça va ?", "created_at": "2026-05-12T01:45:41.593370", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Je vais bien, merci ! Et vous, comment ç Bonjour 😊 Je vais bien, merci ! Et vous, comment ça va ?...
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[{"id": 22762, "message_id": " [{"id": 22762, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk5QjY4MUU2QTYyMzY5RjUxMQA=", "sender": "user", "message_type": "text", "content": "Waxh zin mssali wla kaytsna l2awwani", "created_at": "2026-05-03T14:17:52.794795", "media_url": null, "media_mime_type": null}, {"id": 22763, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk5QjY4MUU2QTYyMzY5RjUxMQA=_5592", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 واش محتاج شي حاجة أخرى ولا بغيتينا نعاود نتواصل مع الفريق؟", "created_at": "2026-05-03T14:18:05.433355", "media_url": null, "media_mime_type": null}, {"id": 22764, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA2MkRFRDJFODg0NDVGQ0NBNQA=", "sender": "user", "message_type": "text", "content": "Atg3d aregragi", "created_at": "2026-05-03T14:18:25.540650", "media_url": null, "media_mime_type": null}, {"id": 22765, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA2MkRFRDJFODg0NDVGQ0NBNQA=_4133", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-03T14:18:35.278196", "media_url": null, "media_mime_type": null}, {"id": 22766, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQ1RTVBMDA2QkRENzA5RTdEMQA=", "sender": "user", "message_type": "text", "content": "Ina sawtiya", "created_at": "2026-05-03T14:18:46.537068", "media_url": null, "media_mime_type": null}, {"id": 22767, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTc5QzIwMzFBMEQyQkFDMjM0QgA=", "sender": "user", "message_type": "text", "content": "Wach hmar", "created_at": "2026-05-03T14:18:48.263311", "media_url": null, "media_mime_type": null}, {"id": 22768, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTc5QzIwMzFBMEQyQkFDMjM0QgA=_4133", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-03T14:18:57.786952", "media_url": null, "media_mime_type": null}, {"id": 22769, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=", "sender": "user", "message_type": "text", "content": "Gha katkhwr a ostad", "created_at": "2026-05-03T14:19:20.558162", "media_url": null, "media_mime_type": null}, {"id": 22770, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=_4260", "sender": "bot", "message_type": "text", "content": "كنعتدر إذا كان كاين شي سوء فهم. واش كاين شي حاجة معينة نقدر نعاونك بها؟ 😊", "created_at": "2026-05-03T14:19:31.660257", "media_url": null, "media_mime_type": null}, {"id": 23085, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwODA2MTcwMzY1RDZDMzQ4ODk2AA==", "sender": "user", "message_type": "text", "content": "https://docs.google.com/spreadsheets/d/1pgEdJmN9un7B8vvYhzsVHArv7_cI9xumhFwNmx63rLk/edit?usp=sharing", "created_at": "2026-05-03T23:24:03.316073", "media_url": null, "media_mime_type": null}, {"id": 27613, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Hello.", "created_at": "2026-05-12T01:43:36.209670", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7991/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27614, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:43:50.149283", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر تو كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟...
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[{"id": 2274, "message_id": "A [{"id": 2274, "message_id": "ACD5A9C11A213FD6F46B9CA1BD8721AE", "sender": "user", "message_type": "image", "content": "[Image analysis] - Summary: The image features an Arabic prayer with an illuminated mosque and night sky theme, alongside illustrations of open hands and doves.\n- Visible text (OCR): \n - وفي ليلة الجمعة:\n - اللَّهُمَّ اجعلها ليلة غفران الذنوب وفرحة\n - القلوب وادخل السعادة في كل البيوت\n - اللَّهُمَّ اجعلها جمعة تُحَلُّ فيها الرحمة وتُجاب\n - فيها الدعاء وتُغفر فيها الذنوب وتبدل فيها\n - الهموم إلى سرور وفرح وتدني فيها\n - رحمتك وبركتك على جميع خلقك، يا\n - أرحم الراحمين.\n- Notable objects/entities: Mosque, crescent moon, stars, open hands, doves.", "created_at": "2026-03-05T21:29:55.150567", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/81/download", "media_mime_type": "image/jpeg"}, {"id": 2275, "message_id": "bot_ACD5A9C11A213FD6F46B9CA1BD8721AE_6268", "sender": "bot", "message_type": "text", "content": "سمح ليا، الرسالة اللي بغيتي توصلها ما واضحةش بالنسبة لي. واش تقدر توضح ليا شنو محتاج بالضبط؟ شكرا على التواصل ديالكوم و نهاركوم مبروك.", "created_at": "2026-03-05T21:30:08.098096", "media_url": null, "media_mime_type": null}, {"id": 6009, "message_id": "3EB0FEB525D91A2A4E1636", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: - The image depicts a person looking at their phone next to a large calendar on a mobile screen and a spiral-bound calendar.\n- CALENDAR; Appointment Booking\n- Notable objects/entities: phone, calendar, spiral-bound calendar.\n\nUser message context: Bonjour MASSARI AYA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 18 mars 2026 à 13:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 18 مارس 2026 على الساعة 13:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-17T18:04:34.472237", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/1189/download", "media_mime_type": "image/jpeg"}, {"id": 6576, "message_id": "3EB0B2AFC3938C74B24751", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: A person is holding a smartphone and looking at a digital calendar on the phone's screen, with a larger physical calendar in the background. \n\nVisible text: \"CALENDAR\" and \"Appointment Booking\".\n\nNotable objects/entities: Smartphone, digital calendar app, paper calendar, person.\n\nUser message context: Bonjour MASSARI AYA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 20 mars 2026 à 14:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 20 مارس 2026 على الساعة 14:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-19T18:07:30.480163", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/1316/download", "media_mime_type": "image/jpeg"}, {"id": 6577, "message_id": "3EB09B27085990E9D35D5E", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: - The image depicts a person interacting with a digital calendar on a smartphone, suggesting appointment scheduling.\n- Visible text: \"CALENDAR,\" \"Appointment Booking\"\n- Notable objects/entities: Smartphone, calendar, person with a phone.\n\nUser message context: Bonjour MASSARI AYA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 20 mars 2026 à 14:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 20 مارس 2026 على الساعة 14:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-19T18:07:31.117806", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/1317/download", "media_mime_type": "image/jpeg"}, {"id": 6630, "message_id": "ACF333D4857FCEA01125E865A6B7F782", "sender": "user", "message_type": "text", "content": "بمناسبة عيد الفطر المبارك \nأتقدم إليكم بأحرّ التهاني وأطيب الأماني، راجياً من الله أن يعيده عليكم بالصحة والسعادة، وأن يتقبل منكم الصيام والقيام وصالح الأعمال \nعيدكم مبارك سعيد و كل عام وأنتم بألف خير .", "created_at": "2026-03-19T19:23:30.546913", "media_url": null, "media_mime_type": null}, {"id": 6631, "message_id": "bot_ACF333D4857FCEA01125E865A6B7F782_1095", "sender": "bot", "message_type": "text", "content": "عيد مبارك سعيد! 🎉 نتمنى لك ولعائلتك عيداً مليئاً بالفرح والسعادة، وأن يتقبل الله منا ومنكم صالح الأعمال. إذا كنت بحاجة إلى أي مساعدة أو لديك أي استفسار، لا تتردد في التواصل معنا. 😊", "created_at": "2026-03-19T19:24:00.742925", "media_url": null, "media_mime_type": null}]...
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عيد مبارك سعيد! 🎉 نتمنى لك ولعائلتك عيداً مليئاً ب عيد مبارك سعيد! 🎉 نتمنى لك ولعائلتك عيداً مليئاً بالفرح والسعادة، وأن يتقبل الله منا ومنكم صالح الأعمال. إذا كنت بحاجة إلى أي مساعدة أو لديك أي استفسار، لا تتردد في التواصل معنا. 😊...
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[{"id": 22719, "message_id": " [{"id": 22719, "message_id": "3A218E24FCBB319E1EAE", "sender": "user", "message_type": "text", "content": "Hello. This is Sylvia. I called 3 min ago and I am waiting for a response for an emergency dr for x-rays and glue to teeth together.", "created_at": "2026-05-03T13:35:28.974863", "media_url": null, "media_mime_type": null}, {"id": 22720, "message_id": "A5DCC26CBC0A9B8D954A13D28636DE69", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T13:35:29.748098", "media_url": null, "media_mime_type": null}, {"id": 22721, "message_id": "bot_3A218E24FCBB319E1EAE_7079", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 N'hésitez pas à nous dire comment on peut vous aider !", "created_at": "2026-05-03T13:35:43.411016", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre message et bienvenue enc Merci beaucoup pour votre message et bienvenue encore une fois 😊 N'hésitez pas à nous dire comment on peut vous aider !...
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[{"id": 22710, "message_id": " [{"id": 22710, "message_id": "A566D60E1A2EA3CBC06AA5ED34FECC15", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T13:30:44.773750", "media_url": null, "media_mime_type": null}, {"id": 22711, "message_id": "AC9D140AD0EB207F3123ADF3AD6DAAAA", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام، كيف بقيتي اختي؟ لاباس عليك؟ هانية؟ بخير؟ أمورك مزيانة؟ آه اختي، بغيت غير نسقسيك حيت أنا عيطت ليا ديك الشركة لي كانت جابتني، قالت ليا بلي نتوما رجعتو للشركة ديالكم اللولة، رجعت ليكم ديك المرا د الميناج لي كانت تما. وبغيت غير نقول ليك على ود الساروت، واش نجيبو ليك نتي تما للبيرو، للبيرو ديالكم، ولا نعطيه لشي حد؟ المهم نتي فاش تقراي الأوديو ردي عليا، واش نجيبو ليك غدا إن شاء الله منين نسالي الخدمة ندوز لعندكم تما نجيبو ليك؟ ولا نعطيه للعساس؟ ولا نجيبو ليك نتي من الأحسن؟ فاش تقراي الأوديو الله يعطيك الستر اختي ردي عليا، صافي حيت واحد الحاجة... واحد الأمانة ديال الناس خاصني نرجعها ليهم، صافي اختي؟ باش ما كان ردي عليا، الله يرحم والديك.", "created_at": "2026-05-03T13:30:45.999283", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6457/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 22712, "message_id": "bot_AC9D140AD0EB207F3123ADF3AD6DAAAA_1566", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا assistant ديال Centre Dentaire Tanger Bay وماعنديش علاقة مباشرة مع الأمور الإدارية ولا مع الشركة ديال الميناج أو الساروت. غادي نبلغ الفريق باش يتواصلوا معكوم بخصوص هاد الموضوع إن شاء الله 🙏🏻\n\nإلى محتاجين شي مساعدة أخرى بخصوص خدمات الأسنان أو المواعيد، أنا هنا رهن الإشارة ديالكوم!", "created_at": "2026-05-03T13:31:09.739264", "media_url": null, "media_mime_type": null}]...
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فهمتكوم، ولكن أنا assistant ديال Centre Dentaire T فهمتكوم، ولكن أنا assistant ديال Centre Dentaire Tanger Bay وماعنديش علاقة مباشرة مع الأمور الإدارية ولا مع الشركة ديال الميناج أو الساروت. غادي نبلغ الفريق باش يتواصلوا معكوم بخصوص هاد الموضوع إن شاء الله 🙏🏻
إلى محتاجين شي مساعدة أخرى بخصوص خدمات الأسنان أو المواعيد، أنا هنا رهن الإشارة ديالكوم!...
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[{"id": 22677, "message_id": " [{"id": 22677, "message_id": "ACAF0462EFBFF1CA75B29DEBDDA2CF2A", "sender": "user", "message_type": "text", "content": "سلام", "created_at": "2026-05-03T12:11:37.203549", "media_url": null, "media_mime_type": null}, {"id": 22678, "message_id": "ACDB92201745A1ECC2BE3DE0F5309D6A", "sender": "user", "message_type": "text", "content": "اخت", "created_at": "2026-05-03T12:11:38.130707", "media_url": null, "media_mime_type": null}, {"id": 22679, "message_id": "bot_ACDB92201745A1ECC2BE3DE0F5309D6A_4224", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واش نقدر نعاونكوم بشي حاجة؟", "created_at": "2026-05-03T12:11:49.382087", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واش نقدر نعاونكوم بشي حاجة؟...
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[{"id": 22677, "message_id": " [{"id": 22677, "message_id": "ACAF0462EFBFF1CA75B29DEBDDA2CF2A", "sender": "user", "message_type": "text", "content": "سلام", "created_at": "2026-05-03T12:11:37.203549", "media_url": null, "media_mime_type": null}, {"id": 22678, "message_id": "ACDB92201745A1ECC2BE3DE0F5309D6A", "sender": "user", "message_type": "text", "content": "اخت", "created_at": "2026-05-03T12:11:38.130707", "media_url": null, "media_mime_type": null}, {"id": 22679, "message_id": "bot_ACDB92201745A1ECC2BE3DE0F5309D6A_4224", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واش نقدر نعاونكوم بشي حاجة؟", "created_at": "2026-05-03T12:11:49.382087", "media_url": null, "media_mime_type": null}, {"id": 22680, "message_id": "ACA82B9CA5C1E56E140AEAD1E0F1589A", "sender": "user", "message_type": "voice", "content": "[Voice message] Certainly! Here is the transcription of the audio in Moroccan Darija (Arabic script):\n\n\"السلام عليكم، هادا لي عيط ليك دابا عاد و قلتي ليا راه غانتشاور مع الدوكتور، ورحم ليا يمّاك رد عليّ واش يمكن ليها تعالج، و هاد السيدة لي قلت ليك عندها شهر الثامن.\"\n\n**Phonetic Transcription (Latin Script):**\n\"السلام عليكم، hada li 3iyet lik daba 3ad w glti liya rah gha ntshawer m3a d-doktor, w r7em lya ymmak rdd 3liya wash ymken lha t3alaj, w had s-siyda li glt lik 3ndha sh-her th-thamen.\"", "created_at": "2026-05-03T12:14:11.299085", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6449/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 22684, "message_id": "bot_ACA82B9CA5C1E56E140AEAD1E0F1589A_7347", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-05-03T12:14:37.905183", "media_url": null, "media_mime_type": null}]...
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فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراي فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻...
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[{"id": 22672, "message_id": " [{"id": 22672, "message_id": "3A20780860610B3BCBAC", "sender": "user", "message_type": "text", "content": "Slam", "created_at": "2026-05-03T12:10:06.202243", "media_url": null, "media_mime_type": null}, {"id": 22673, "message_id": "A5A7B588EBCF55CDF3E1D30FE2271177", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-03T12:10:08.625600", "media_url": null, "media_mime_type": null}, {"id": 22674, "message_id": "bot_3A20780860610B3BCBAC_8129", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez une demande ou un besoin particulier, n’hésitez pas à le préciser afin que notre équipe puisse vous aider au mieux.", "created_at": "2026-05-03T12:10:18.971023", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre message et bienvenue enc Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez une demande ou un besoin particulier, n’hésitez pas à le préciser afin que notre équipe puisse vous aider au mieux....
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