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🔔 Intervention Humaine Requise
Nom de l'Agent 🔔 Intervention Humaine Requise
Nom de l'Agent IA : Dr Hicham Dinani
Raison : cancellation/reschedule: Farah Serghini — Wednesday, June 24, 2026 — unable to attend today, requests to reschedule for next week after 5 PM.
Client : Farah Serghini
Téléphone : 212659194140...
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🔔 Intervention Humaine Requise
Nom de l'Agent 🔔 Intervention Humaine Requise
Nom de l'Agent IA : Dr Hicham Dinani
Raison : cancellation/reschedule: يونس لحميدي — إلغاء الموعد اليوم وغدا بسبب الامتحانات، وأي وقت آخر مناسب
Client : يونس لحميدي
Téléphone : 212615202903...
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🔔 Intervention Humaine
Raison : prior_interactio 🔔 Intervention Humaine
Raison : prior_interaction: المريض كيتكلم على آخر حصة ترويض وكيطلب واش باقي خاصو يخلص شي حاجة ولا الدوسي ديالو راه مخلص كامل، وكيأكد أنه غادي يسافر — كيعبر على تفاصيل مرتبطة بملفه الطبي والدفع
Le nom: عمران
Phone: 212704824077
Canal de communication: 📱 *WhatsApp*...
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{"channel": "whatsapp", "role& {"channel": "whatsapp", "role": "outbound", "source": "human_notification", "provider": "evolution", "notification_id": 719, "recipient_phone": "212660022263"}...
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🔔 Intervention Humaine
Raison : prior_interactio 🔔 Intervention Humaine
Raison : prior_interaction: المريض كيتكلم على آخر حصة ترويض وكيطلب واش باقي خاصو يخلص شي حاجة ولا الدوسي ديالو راه مخلص كامل، وكيأكد أنه غادي يسافر — كيعبر على تفاصيل مرتبطة بملفه الطبي والدفع
Le nom: عمران
Phone: 212704824077
Canal de communication: 📱 *WhatsApp*...
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{"channel": "whatsapp", "role& {"channel": "whatsapp", "role": "outbound", "source": "human_notification", "provider": "evolution", "notification_id": 719, "recipient_phone": "212680203451"}...
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🔔 Intervention Humaine
Raison : prior_interactio 🔔 Intervention Humaine
Raison : prior_interaction: المريض كيتكلم على آخر حصة ترويض وكيطلب واش باقي خاصو يخلص شي حاجة ولا الدوسي ديالو راه مخلص كامل، وكيأكد أنه غادي يسافر — كيعبر على تفاصيل مرتبطة بملفه الطبي والدفع
Le nom: عمران
Phone: 212704824077
Canal de communication: 📱 *WhatsApp*...
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🔔 Intervention Humaine Requise
Nom de l'Agent 🔔 Intervention Humaine Requise
Nom de l'Agent IA : Dr Hicham Dinani
Raison : appointment: تقويم الأسنان; preferred: السبت على الساعة 12:00; name: نورة آيت عرب
Client : Noura ait arab
Téléphone : 212706626585...
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🔔 Intervention Humaine
Raison : cancellation/res 🔔 Intervention Humaine
Raison : cancellation/reschedule: ECHAIBI Kawtar — mercredi 24 juin 18:30 — demande de reprogrammation vendredi après 18h ou samedi
Le nom: ECHAIBI Kawtar
Phone: 212667206976
Canal de communication: 📱 *WhatsApp*...
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🔔 Intervention Humaine
Raison : cancellation/res 🔔 Intervention Humaine
Raison : cancellation/reschedule: ECHAIBI Kawtar — mercredi 24 juin 18:30 — demande de reprogrammation vendredi après 18h ou samedi
Le nom: ECHAIBI Kawtar
Phone: 212667206976
Canal de communication: 📱 *WhatsApp*...
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🔔 Intervention Humaine
Raison : cancellation/res 🔔 Intervention Humaine
Raison : cancellation/reschedule: ECHAIBI Kawtar — mercredi 24 juin 18:30 — demande de reprogrammation vendredi après 18h ou samedi
Le nom: ECHAIBI Kawtar
Phone: 212667206976
Canal de communication: 📱 *WhatsApp*...
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🔔 Intervention Humaine
Raison : existing_patient 🔔 Intervention Humaine
Raison : existing_patient_status: patient Ali Jlok signale que la douleur est revenue sur une dent déjà soignée — demande un rendez-vous vendredi et suivi de son cas
Le nom: Ali Jlok
Phone: 212677236973
Canal de communication: 📱 *WhatsApp*...
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🔔 Intervention Humaine
Raison : existing_patient 🔔 Intervention Humaine
Raison : existing_patient_status: patient Ali Jlok signale que la douleur est revenue sur une dent déjà soignée — demande un rendez-vous vendredi et suivi de son cas
Le nom: Ali Jlok
Phone: 212677236973
Canal de communication: 📱 *WhatsApp*...
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🔔 Intervention Humaine
Raison : existing_patient 🔔 Intervention Humaine
Raison : existing_patient_status: patient Ali Jlok signale que la douleur est revenue sur une dent déjà soignée — demande un rendez-vous vendredi et suivi de son cas
Le nom: Ali Jlok
Phone: 212677236973
Canal de communication: 📱 *WhatsApp*...
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🔔 Intervention Humaine Requise
Nom de l'Agent 🔔 Intervention Humaine Requise
Nom de l'Agent IA : Dr Hicham Dinani
Raison : existing_patient_status: la fille de Mme Benaya Zohra demande les traitements prévus et le montant après la visite
Client : Benaya Zohra
Téléphone : 15147774806...
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🔔 Intervention Humaine Requise
Nom de l'Agent 🔔 Intervention Humaine Requise
Nom de l'Agent IA : Dr Hicham Dinani
Raison : cancellation/reschedule: AZZOUZI AMINA — demande de report à la semaine prochaine
Client : AZZOUZI AMINA
Téléphone : 212647292141...
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🔔 Intervention Humaine
Raison : appointment: است 🔔 Intervention Humaine
Raison : appointment: استشارة؛ preferred: من 12/07 لفوق؛ name: فاطمة عزوز
Le nom: فاطمة عزوز
Phone: 212632128473
Canal de communication: 📱 *WhatsApp*...
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🔔 Intervention Humaine
Raison : appointment: است 🔔 Intervention Humaine
Raison : appointment: استشارة؛ preferred: من 12/07 لفوق؛ name: فاطمة عزوز
Le nom: فاطمة عزوز
Phone: 212632128473
Canal de communication: 📱 *WhatsApp*...
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🔔 Intervention Humaine
Raison : appointment: است 🔔 Intervention Humaine
Raison : appointment: استشارة؛ preferred: من 12/07 لفوق؛ name: فاطمة عزوز
Le nom: فاطمة عزوز
Phone: 212632128473
Canal de communication: 📱 *WhatsApp*...
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🔔 Intervention Humaine
Raison : prior_interactio 🔔 Intervention Humaine
Raison : prior_interaction: المريضة كتبلغ شيماء أنها لقات بلاستيك ديال الزبل فيه كراطن عامرين وماقدرتش تسيبهم وخافت تدق عليها شي ملاحظة — كتسول واش تسيبهم ولا تخليهم حتى تعاود تجي — كاينة إشارة لتعامل سابق مع العيادة
Phone: 212693010313
Canal de communication: 📱 *WhatsApp*...
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{"channel": "whatsapp", "role& {"channel": "whatsapp", "role": "outbound", "source": "human_notification", "provider": "evolution", "notification_id": 726, "recipient_phone": "212660022263"}...
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🔔 Intervention Humaine
Raison : prior_interactio 🔔 Intervention Humaine
Raison : prior_interaction: المريضة كتبلغ شيماء أنها لقات بلاستيك ديال الزبل فيه كراطن عامرين وماقدرتش تسيبهم وخافت تدق عليها شي ملاحظة — كتسول واش تسيبهم ولا تخليهم حتى تعاود تجي — كاينة إشارة لتعامل سابق مع العيادة
Phone: 212693010313
Canal de communication: 📱 *WhatsApp*...
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{"channel": "whatsapp", "role& {"channel": "whatsapp", "role": "outbound", "source": "human_notification", "provider": "evolution", "notification_id": 726, "recipient_phone": "212680203451"}...
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🔔 Intervention Humaine
Raison : prior_interactio 🔔 Intervention Humaine
Raison : prior_interaction: المريضة كتبلغ شيماء أنها لقات بلاستيك ديال الزبل فيه كراطن عامرين وماقدرتش تسيبهم وخافت تدق عليها شي ملاحظة — كتسول واش تسيبهم ولا تخليهم حتى تعاود تجي — كاينة إشارة لتعامل سابق مع العيادة
Phone: 212693010313
Canal de communication: 📱 *WhatsApp*...
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🔔 Intervention Humaine
Raison : inter_clinic: ma 🔔 Intervention Humaine
Raison : inter_clinic: marketing service proposal — support for dental practices, published case study, proposes an exchange
Phone: +212 680-104846
Canal de communication: 📸 *Instagram*...
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🔔 Intervention Humaine
Raison : inter_clinic: ma 🔔 Intervention Humaine
Raison : inter_clinic: marketing service proposal — support for dental practices, published case study, proposes an exchange
Phone: +212 680-104846
Canal de communication: 📸 *Instagram*...
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🔔 Intervention Humaine
Raison : inter_clinic: ma 🔔 Intervention Humaine
Raison : inter_clinic: marketing service proposal — support for dental practices, published case study, proposes an exchange
Phone: +212 680-104846
Canal de communication: 📸 *Instagram*...
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🔔 Intervention Humaine
Raison : urgent_pain: انت 🔔 Intervention Humaine
Raison : urgent_pain: انتفاخ وألم شديد بعد الحصة الأولى
Le nom: صفية كحيلة
Phone: 212777359129
Canal de communication: 📱 *WhatsApp*...
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🔔 Intervention Humaine
Raison : urgent_pain: انت 🔔 Intervention Humaine
Raison : urgent_pain: انتفاخ وألم شديد بعد الحصة الأولى
Le nom: صفية كحيلة
Phone: 212777359129
Canal de communication: 📱 *WhatsApp*...
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🔔 Intervention Humaine Requise
Nom de l'Agent 🔔 Intervention Humaine Requise
Nom de l'Agent IA : Dr Hicham Dinani
Raison : التأجيل/الإلغاء: مالك رغا — الجمعة 26 يونيو 2026 صباحاً — مشكلة شخصية
Client : Malak reghay
Téléphone : 212773657527...
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🔔 Intervention Humaine Requise
Nom de l'Agent 🔔 Intervention Humaine Requise
Nom de l'Agent IA : Dr Hicham Dinani
Raison : reschedule: BAGHOUL Saida — from Saturday, June 20 to Friday, July 3 — urgence médicale
Client : BAGHOUL Saida
Téléphone : 212661360504...
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🔔 Intervention Humaine
Raison : eligibility: pat 🔔 Intervention Humaine
Raison : eligibility: patient visiting Tangier with broken 2nd molar (left side) — filling present — requests availability today
Le nom: Jennifer
Phone: 212669961729
Canal de communication: 📱 *WhatsApp*...
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🔔 Intervention Humaine
Raison : eligibility: pat 🔔 Intervention Humaine
Raison : eligibility: patient visiting Tangier with broken 2nd molar (left side) — filling present — requests availability today
Le nom: Jennifer
Phone: 212669961729
Canal de communication: 📱 *WhatsApp*...
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🔔 Intervention Humaine
Raison : eligibility: pat 🔔 Intervention Humaine
Raison : eligibility: patient visiting Tangier with broken 2nd molar (left side) — filling present — requests availability today
Le nom: Jennifer
Phone: 212669961729
Canal de communication: 📱 *WhatsApp*...
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🔔 Intervention Humaine
Raison : existing_patient 🔔 Intervention Humaine
Raison : existing_patient_status: patient signale que sa barquette dentaire s'est décollée et que le fil bouge — demande un rendez-vous
Phone: 212620758216
Canal de communication: 📱 *WhatsApp*...
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🔔 Intervention Humaine
Raison : existing_patient 🔔 Intervention Humaine
Raison : existing_patient_status: patient signale que sa barquette dentaire s'est décollée et que le fil bouge — demande un rendez-vous
Phone: 212620758216
Canal de communication: 📱 *WhatsApp*...
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🔔 Intervention Humaine
Raison : existing_patient 🔔 Intervention Humaine
Raison : existing_patient_status: patient signale que sa barquette dentaire s'est décollée et que le fil bouge — demande un rendez-vous
Phone: 212620758216
Canal de communication: 📱 *WhatsApp*...
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🔔 Intervention Humaine
Raison : prior_interactio 🔔 Intervention Humaine
Raison : prior_interaction: request for invoice for Yasine — reference to a treatment already performed by the home physician (darsa)
Phone: 34678419452
Canal de communication: 📱 *WhatsApp*...
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🔔 Intervention Humaine
Raison : prior_interactio 🔔 Intervention Humaine
Raison : prior_interaction: request for invoice for Yasine — reference to a treatment already performed by the home physician (darsa)
Phone: 34678419452
Canal de communication: 📱 *WhatsApp*...
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🔔 Intervention Humaine
Raison : prior_interactio 🔔 Intervention Humaine
Raison : prior_interaction: request for invoice for Yasine — reference to a treatment already performed by the home physician (darsa)
Phone: 34678419452
Canal de communication: 📱 *WhatsApp*...
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🔔 Intervention Humaine Requise
Nom de l'Agent 🔔 Intervention Humaine Requise
Nom de l'Agent IA : Dr Hicham Dinani
Raison : سبب: appointment: تنظيف الأسنان والأشعة; preferred: غدا (السبت)، الوقت لتحديده; name: هاجر عنبري
Client : Hajar anbari
Téléphone : 212687968807...
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🔔 Intervention Humaine Requise
Nom de l'Agent 🔔 Intervention Humaine Requise
Nom de l'Agent IA : Dr Hicham Dinani
Raison : diaspora: مريضة متبعة مع الدكتور هشام، عندها مشكل ف اللثة وفوق النيبة كاين قيح، خذات antibiotique ف بريطانيا وما تحسناتش، وبغات نصيحة الطبيب لأنها ماقدراش تحيد النيبة تما.
Client : Hanane Bentabet
Téléphone : 447894876821...
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🔔 Intervention Humaine Requise
Nom de l'Agent 🔔 Intervention Humaine Requise
Nom de l'Agent IA : Dr Hicham Dinani
Raison : urgent_pain: تكسر ضرسي والتصق خاتم التقويم بالسنة، المريضة ستحضر يوم الإثنين رغم أن موعدها كان في الشهر المقبل
Client : مريم أحتاش
Téléphone : 212611211903...
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🔔 Intervention Humaine Requise
Nom de l'Agent 🔔 Intervention Humaine Requise
Nom de l'Agent IA : Dr Hicham Dinani
Raison : cancellation/reschedule: يونس لحميدي — إلغاء الموعد ديال غدا بسبب ظرف شخصي، وطلب تأجيل حتى الحصة الجاية
Client : يونس لحميدي
Téléphone : 212615202903...
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🔔 Intervention Humaine Requise
Nom de l'Agent 🔔 Intervention Humaine Requise
Nom de l'Agent IA : Dr Hicham Dinani
Raison : cancellation: يونس لحميدي طلب تغيير الموعد ديالو ليوم الاثنين 29 يونيو 2026 صباحاً بسبب ظرف ضروري، بغى تحديد موعد جديد
Client : يونس لحميدي
Téléphone : 212615202903...
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🔔 Intervention Humaine Requise
Nom de l'Agent 🔔 Intervention Humaine Requise
Nom de l'Agent IA : Dr Hicham Dinani
Raison : demande de modification de rendez-vous : avancer le rendez-vous prévu au vendredi 26 juin 2026 à demain (mercredi 1er juillet 2026) pour Emmanuelle armelle erica Balemby
Client : Emmanuelle armelle erica Balemby
Téléphone : 212698874649...
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🔔 Intervention Humaine Requise
Nom de l'Agent 🔔 Intervention Humaine Requise
Nom de l'Agent IA : Dr Hicham Dinani
Raison : reschedule: NAJID NOURA — mardi 30 juin 2026 à 15:30 — طلب تبديل الموعد إلى الخميس صباحا بسبب تغيير الشيفت في العمل
Client : NAJID NOURA
Téléphone : 212779732070...
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🔔 Intervention Humaine Requise
Nom de l'Agent 🔔 Intervention Humaine Requise
Nom de l'Agent IA : Dr Hicham Dinani
Raison : existing_patient_status: تأكيد على توقيت الموعد وكيفاش كيدوز (حسب النوبة ولا بوقت مضبوط)
Client : Fatima anhichem
Téléphone : 212642211341...
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🔔 Intervention Humaine Requise
Nom de l'Agent 🔔 Intervention Humaine Requise
Nom de l'Agent IA : Dr Hicham Dinani
Raison : cancellation/reschedule: EL IDRISSI RAWIYA — تأجيل موعد الأربعاء 1 يوليوز إلى الأربعاء 8 يوليوز
Client : EL IDRISSI RAWIYA
Téléphone : 212707790020...
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🔔 Intervention Humaine Requise
Nom de l'Agent 🔔 Intervention Humaine Requise
Nom de l'Agent IA : Dr Hicham Dinani
Raison : appointment: détartrage (تنقية الأسنان) لعبد الله مسلم؛ preferred: نهار التلات الجاي؛ name: Abdullah Muslim
Client : Abdullah Muslim
Téléphone : 212642769147...
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🔔 Intervention Humaine Requise
Nom de l'Agent 🔔 Intervention Humaine Requise
Nom de l'Agent IA : Dr Hicham Dinani
Raison : kb_missing: تصحيح الاسم، عبد الله بوفلان هو الاسم الصحيح لتنقية الأسنان نهار التلات الجاي
Client : عبد الله بوفلان
Téléphone : 212642769147...
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🔔 Intervention Humaine Requise
Nom de l'Agent 🔔 Intervention Humaine Requise
Nom de l'Agent IA : Dr Hicham Dinani
Raison : appointment: séance d'obturation (كنعمر ضرسة); preferred: jeudi (الخميس); name: لخويري سميرة
Client : لخويري سميرة
Téléphone : 212632465230...
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🔔 Intervention Humaine Requise
Nom de l'Agent 🔔 Intervention Humaine Requise
Nom de l'Agent IA : Dr Hicham Dinani
Raison : appointment: pose de bagues; preferred: vendredi 10/07 à 13h00; name: inconnu
Téléphone : 212608579210...
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🔔 Human Intervention Required
Chatbot: Global Att 🔔 Human Intervention Required
Chatbot: Global Attache Advanced
Reason: out_of_scope: client from Word Way is offering translation services and awaiting confirmation on collaboration proposal
Customer: Ahmed Abdul-Jawad
Email: info@wordwaytranslate.com
Phone: 201040949979
Communication channel: 📱 *WhatsApp*
Source ID: 201040949979
Recent conversation:
Customer: This is our pricelist.
Bot: Thank you for sharing your pricelist.
Bot: If you have any specific details or proposals you'd like us to consider, please feel free to share them.
Bot: Our team will review the information and get back to you regarding any potential collaboration opportunities.
Bot: If there's anything else you'd like to discuss, just let us know!
Customer: Waiting for your kind confirmation.
Bot: I've noted your request for confirmation regarding the collaboration.
Bot: I'll notify our team about your proposal, and they will follow up with you shortly.
Bot: Could you please provide your full name so I can pass this information to the right person?
Customer: Ahmed Abdul-Jawad
Bot: Could you please provide your email address as well? This will help us ensure that our team can reach out to you with the confirmation and any further details regarding the collaboration. Thank you!
Customer: info@wordwaytranslate.com...
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