| id |
43114 |
| conversation_id |
1255 |
| message_id |
bot_notification_648_17072877286 |
| sender |
bot |
| message_type |
text |
| content |
🔔 Human Intervention Required
Chatbot: Global Att 🔔 Human Intervention Required
Chatbot: Global Attache Advanced
Reason: out_of_scope: client from Word Way is offering translation services and awaiting confirmation on collaboration proposal
Customer: Ahmed Abdul-Jawad
Email: info@wordwaytranslate.com
Phone: 201040949979
Communication channel: 📱 *WhatsApp*
Source ID: 201040949979
Recent conversation:
Customer: This is our pricelist.
Bot: Thank you for sharing your pricelist.
Bot: If you have any specific details or proposals you'd like us to consider, please feel free to share them.
Bot: Our team will review the information and get back to you regarding any potential collaboration opportunities.
Bot: If there's anything else you'd like to discuss, just let us know!
Customer: Waiting for your kind confirmation.
Bot: I've noted your request for confirmation regarding the collaboration.
Bot: I'll notify our team about your proposal, and they will follow up with you shortly.
Bot: Could you please provide your full name so I can pass this information to the right person?
Customer: Ahmed Abdul-Jawad
Bot: Could you please provide your email address as well? This will help us ensure that our team can reach out to you with the confirmation and any further details regarding the collaboration. Thank you!
Customer: info@wordwaytranslate.com... |
| media_url |
NULL |
| media_mime_type |
NULL |
| chatbot_id |
49 |
| created_at |
2026-06-14T08:08:18.320054 |
| status |
sent |
| delivered_at |
NULL |
| read_at |
NULL |
| sender_user_id |
NULL |
| metadata |
{"channel": "whatsapp", "role& {"channel": "whatsapp", "role": "outbound", "source": "human_notification", "provider": "meta", "notification_id": 648, "recipient_phone": "17072877286"}... |