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[{"id": 18819, "message_id": " [{"id": 18819, "message_id": "3A01538B50B33E67B7B2", "sender": "user", "message_type": "text", "content": "Hello I found your clinic online", "created_at": "2026-04-24T17:40:57.680553", "media_url": null, "media_mime_type": null}, {"id": 18820, "message_id": "A5DE0295DFF8B5F8C5E2F1D0616EE5F2", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-24T17:40:59.606811", "media_url": null, "media_mime_type": null}, {"id": 18821, "message_id": "bot_3A01538B50B33E67B7B2_9814", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف شنو الحاجة اللي محتاجينها اليوم؟ 😊", "created_at": "2026-04-24T17:41:10.640939", "media_url": null, "media_mime_type": null}, {"id": 18822, "message_id": "3AE31721E56DCDE6DE82", "sender": "user", "message_type": "text", "content": "Whats the cost for veneers cost natural white porcelain", "created_at": "2026-04-24T17:41:26.788489", "media_url": null, "media_mime_type": null}, {"id": 18823, "message_id": "bot_3AE31721E56DCDE6DE82_7906", "sender": "bot", "message_type": "text", "content": "The cost for natural white porcelain veneers (E-max) starts from 4000DH per tooth. The exact price depends on your case and the result you want. Would you like to book a consultation to get a personalized quote?", "created_at": "2026-04-24T17:42:01.695355", "media_url": null, "media_mime_type": null}, {"id": 18824, "message_id": "3A81B3AEAD1CAC3D4DB8", "sender": "user", "message_type": "text", "content": "Yes next week I can come in", "created_at": "2026-04-24T17:42:39.037378", "media_url": null, "media_mime_type": null}, {"id": 18825, "message_id": "bot_3A81B3AEAD1CAC3D4DB8_6980", "sender": "bot", "message_type": "text", "content": "Great! To help you book your consultation for next week, could you please provide your full name and let me know which day and time would suit you best?", "created_at": "2026-04-24T17:42:49.704665", "media_url": null, "media_mime_type": null}, {"id": 18826, "message_id": "3AF0A49B9DA43126AADF", "sender": "user", "message_type": "text", "content": "Edita Rink", "created_at": "2026-04-24T17:43:01.634592", "media_url": null, "media_mime_type": null}, {"id": 18827, "message_id": "3AC02070843901D50F8D", "sender": "user", "message_type": "text", "content": "Anytime next week or time", "created_at": "2026-04-24T17:43:10.027243", "media_url": null, "media_mime_type": null}, {"id": 18831, "message_id": "bot_3AC02070843901D50F8D_7557", "sender": "bot", "message_type": "text", "content": "Thank you Edita! Just to confirm, your request is for a consultation about natural white porcelain veneers, and you are available any day or time next week.\n\nI will send your request to the team so they can contact you to confirm your appointment.\n\nPlease note: your appointment will only be confirmed after our team contacts you directly 🙏🏻", "created_at": "2026-04-24T17:43:22.063181", "media_url": null, "media_mime_type": null}]...
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Thank you Edita! Just to confirm, your request is Thank you Edita! Just to confirm, your request is for a consultation about natural white porcelain veneers, and you are available any day or time next week.
I will send your request to the team so they can contact you to confirm your appointment.
Please note: your appointment will only be confirmed after our team contacts you directly 🙏🏻...
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[{"id": 18819, "message_id": " [{"id": 18819, "message_id": "3A01538B50B33E67B7B2", "sender": "user", "message_type": "text", "content": "Hello I found your clinic online", "created_at": "2026-04-24T17:40:57.680553", "media_url": null, "media_mime_type": null}, {"id": 18820, "message_id": "A5DE0295DFF8B5F8C5E2F1D0616EE5F2", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-24T17:40:59.606811", "media_url": null, "media_mime_type": null}, {"id": 18821, "message_id": "bot_3A01538B50B33E67B7B2_9814", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف شنو الحاجة اللي محتاجينها اليوم؟ 😊", "created_at": "2026-04-24T17:41:10.640939", "media_url": null, "media_mime_type": null}, {"id": 18822, "message_id": "3AE31721E56DCDE6DE82", "sender": "user", "message_type": "text", "content": "Whats the cost for veneers cost natural white porcelain", "created_at": "2026-04-24T17:41:26.788489", "media_url": null, "media_mime_type": null}, {"id": 18823, "message_id": "bot_3AE31721E56DCDE6DE82_7906", "sender": "bot", "message_type": "text", "content": "The cost for natural white porcelain veneers (E-max) starts from 4000DH per tooth. The exact price depends on your case and the result you want. Would you like to book a consultation to get a personalized quote?", "created_at": "2026-04-24T17:42:01.695355", "media_url": null, "media_mime_type": null}, {"id": 18824, "message_id": "3A81B3AEAD1CAC3D4DB8", "sender": "user", "message_type": "text", "content": "Yes next week I can come in", "created_at": "2026-04-24T17:42:39.037378", "media_url": null, "media_mime_type": null}, {"id": 18825, "message_id": "bot_3A81B3AEAD1CAC3D4DB8_6980", "sender": "bot", "message_type": "text", "content": "Great! To help you book your consultation for next week, could you please provide your full name and let me know which day and time would suit you best?", "created_at": "2026-04-24T17:42:49.704665", "media_url": null, "media_mime_type": null}, {"id": 18826, "message_id": "3AF0A49B9DA43126AADF", "sender": "user", "message_type": "text", "content": "Edita Rink", "created_at": "2026-04-24T17:43:01.634592", "media_url": null, "media_mime_type": null}, {"id": 18827, "message_id": "3AC02070843901D50F8D", "sender": "user", "message_type": "text", "content": "Anytime next week or time", "created_at": "2026-04-24T17:43:10.027243", "media_url": null, "media_mime_type": null}, {"id": 18831, "message_id": "bot_3AC02070843901D50F8D_7557", "sender": "bot", "message_type": "text", "content": "Thank you Edita! Just to confirm, your request is for a consultation about natural white porcelain veneers, and you are available any day or time next week.\n\nI will send your request to the team so they can contact you to confirm your appointment.\n\nPlease note: your appointment will only be confirmed after our team contacts you directly 🙏🏻", "created_at": "2026-04-24T17:43:22.063181", "media_url": null, "media_mime_type": null}, {"id": 18833, "message_id": "3A1E8E4184BEAFAF0298", "sender": "user", "message_type": "text", "content": "Thank you 🙏 Shukran", "created_at": "2026-04-24T17:43:45.725733", "media_url": null, "media_mime_type": null}, {"id": 18834, "message_id": "bot_3A1E8E4184BEAFAF0298_5158", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم Edita 😊 إذا احتاجيتي شي حاجة أخرى، حنا رهن الإشارة ديالكوم!", "created_at": "2026-04-24T17:43:56.973176", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيكوم Edita 😊 إذا احتاجيتي شي حاجة أخر العفو مرحبا بيكوم Edita 😊 إذا احتاجيتي شي حاجة أخرى، حنا رهن الإشارة ديالكوم!...
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[{"id": 18828, "message_id": " [{"id": 18828, "message_id": "A5A446312FB732CDF88F66630BA6171D", "sender": "user", "message_type": "document", "content": "cv fatima zahrae (1).pdf (4).pdf", "created_at": "2026-04-24T17:43:21.615631", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5236/download", "media_mime_type": "application/pdf"}, {"id": 18829, "message_id": "A51624466F50CF568806FF6AC9BA7624", "sender": "user", "message_type": "text", "content": "Bonjour Docteur/Docteure,\nJe m’appelle Fatima Zahra Bahrizi et je suis à la recherche d’un poste au sein d’un cabinet dentaire. J’ai déjà une expérience de travail en clinique/maternité, où j’ai acquis des compétences dans l’accueil des patients, l’organisation des rendez-vous et l’assistance administrative.\nJe serais très motivée de rejoindre votre équipe et de contribuer au bon fonctionnement du cabinet.\nMerci beaucoup pour votre temps et votre considération.", "created_at": "2026-04-24T17:43:21.736503", "media_url": null, "media_mime_type": null}, {"id": 18830, "message_id": "A5778886165FD8338BB9509E5BEB3C95", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-24T17:43:21.943110", "media_url": null, "media_mime_type": null}, {"id": 18832, "message_id": "bot_A51624466F50CF568806FF6AC9BA7624_1554", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟ 😊", "created_at": "2026-04-24T17:43:33.746214", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centr مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟ 😊...
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[{"id": 18840, "message_id": " [{"id": 18840, "message_id": "AC3428D348FC36C03729ABAD26D8C48E", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"partial_view\", \"paper_document_artifact\"]\n },\n \"description\": \"The image shows a printed panoramic dental X-ray placed on a paper with visible background edges. The X-ray depicts the full upper and lower jaws. Several dental implants are visible in both arches, mostly in the upper arch, with a fixed prosthesis or bridge attached to some implants. There are few or no natural teeth present. Some implant abutments are visible without crowns attached. The bone structure can be assessed in the panoramic view. There is printed text above and below the X-ray, rotated sideways, with a date, patient's name, dossier number, and technical parameters.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_jaw_general\",\n \"observation\": \"Multiple dental implants are present, with a large fixed prosthesis/bridge replacing much of the natural dentition. No natural teeth are apparent in the upper arch. Some implants appear to be without prosthetic crowns.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"lower_jaw_general\",\n \"observation\": \"Partial dentition with several implants visible. Few natural teeth appear present,\n\nUser message context: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"partial_view\", \"slight blur\", \"scan of printed film\"]\n },\n \"description\": \"The image is a panoramic dental X-ray, photographed as a printout. The X-ray shows both jaws. Multiple dental implants are visible in both the upper and lower jaws, some supporting fixed prostheses (bridges). There are several teeth visible, mostly in the lower anterior region. There are edentulous (missing teeth) spaces in the upper jaw, replaced by implants and bridgework. The lower jaw also shows evidence of prosthetic restoration supported by implants. Most natural teeth are missing, replaced by prosthetic structures. The X-ray sheet has printed text at the top and bottom, which appears to include a date, patient name, and dossier number. No other anatomical pathologies, such as gross radiolucencies or obvious bone pathology, are clearly visible at this resolution.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Multiple implants present, supporting a fixed prosthesis. No natural teeth visible in this quadrant.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"upper_right\",\n \"", "created_at": "2026-04-24T17:52:34.239534", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5237/download", "media_mime_type": "image/jpeg"}, {"id": 18841, "message_id": "bot_AC3428D348FC36C03729ABAD26D8C48E_2635", "sender": "bot", "message_type": "text", "content": "كنعتدر، ماعنديش صلاحية نعطي تفسير أو تفاصيل على الراديو ديال الأسنان أو الحالة الطبية من خلال الصور. غادي نبلغ الفريق الطبي ديالنا بالصورة والسؤال ديالك باش يتواصلوا معكوم ويعطيوك التوضيحات اللازمة إن شاء الله.\n\nواخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-24T17:52:57.942867", "media_url": null, "media_mime_type": null}]...
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كنعتدر، ماعنديش صلاحية نعطي تفسير أو تفاصيل على ال كنعتدر، ماعنديش صلاحية نعطي تفسير أو تفاصيل على الراديو ديال الأسنان أو الحالة الطبية من خلال الصور. غادي نبلغ الفريق الطبي ديالنا بالصورة والسؤال ديالك باش يتواصلوا معكوم ويعطيوك التوضيحات اللازمة إن شاء الله.
واخا تعطيني الإسم الكامل ديالك؟...
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[{"id": 18840, "message_id": " [{"id": 18840, "message_id": "AC3428D348FC36C03729ABAD26D8C48E", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"partial_view\", \"paper_document_artifact\"]\n },\n \"description\": \"The image shows a printed panoramic dental X-ray placed on a paper with visible background edges. The X-ray depicts the full upper and lower jaws. Several dental implants are visible in both arches, mostly in the upper arch, with a fixed prosthesis or bridge attached to some implants. There are few or no natural teeth present. Some implant abutments are visible without crowns attached. The bone structure can be assessed in the panoramic view. There is printed text above and below the X-ray, rotated sideways, with a date, patient's name, dossier number, and technical parameters.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_jaw_general\",\n \"observation\": \"Multiple dental implants are present, with a large fixed prosthesis/bridge replacing much of the natural dentition. No natural teeth are apparent in the upper arch. Some implants appear to be without prosthetic crowns.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"lower_jaw_general\",\n \"observation\": \"Partial dentition with several implants visible. Few natural teeth appear present,\n\nUser message context: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"partial_view\", \"slight blur\", \"scan of printed film\"]\n },\n \"description\": \"The image is a panoramic dental X-ray, photographed as a printout. The X-ray shows both jaws. Multiple dental implants are visible in both the upper and lower jaws, some supporting fixed prostheses (bridges). There are several teeth visible, mostly in the lower anterior region. There are edentulous (missing teeth) spaces in the upper jaw, replaced by implants and bridgework. The lower jaw also shows evidence of prosthetic restoration supported by implants. Most natural teeth are missing, replaced by prosthetic structures. The X-ray sheet has printed text at the top and bottom, which appears to include a date, patient name, and dossier number. No other anatomical pathologies, such as gross radiolucencies or obvious bone pathology, are clearly visible at this resolution.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Multiple implants present, supporting a fixed prosthesis. No natural teeth visible in this quadrant.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"upper_right\",\n \"", "created_at": "2026-04-24T17:52:34.239534", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5237/download", "media_mime_type": "image/jpeg"}, {"id": 18841, "message_id": "bot_AC3428D348FC36C03729ABAD26D8C48E_2635", "sender": "bot", "message_type": "text", "content": "كنعتدر، ماعنديش صلاحية نعطي تفسير أو تفاصيل على الراديو ديال الأسنان أو الحالة الطبية من خلال الصور. غادي نبلغ الفريق الطبي ديالنا بالصورة والسؤال ديالك باش يتواصلوا معكوم ويعطيوك التوضيحات اللازمة إن شاء الله.\n\nواخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-24T17:52:57.942867", "media_url": null, "media_mime_type": null}, {"id": 18842, "message_id": "ACFE5923C1EA774F3B2BEC478D78EB73", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"low_resolution\", \"blur\"]\n },\n \"description\": \"This is a panoramic dental X-ray image showing the upper and lower jaws with a focus on the upper arch. Multiple dental implants are clearly visible in both the upper and lower jaw regions. The upper jaw shows several implants supporting fixed prosthetic restorations, while the lower jaw has additional implants, some of which appear to be without attached crowns. Several natural teeth appear to be missing, especially in the posterior regions. No clear carious lesions or acute periapical radiolucencies are noted, but the image is somewhat blurred and low in resolution, making fine detail challenging to assess. The bone level around most implants seems to be stable, though precise evaluation is limited by image quality. There is no visible patient ID or readable text.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"Three visible dental implants supporting prosthetic crowns; no obvious signs of peri-implant bone loss visible at this resolution\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"Several implants in place, one appears to support", "created_at": "2026-04-24T17:53:36.765515", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5238/download", "media_mime_type": "image/jpeg"}, {"id": 18843, "message_id": "ACFEC4CCFFAA90FE937217BE98502F74", "sender": "user", "message_type": "text", "content": "excusez-moi excusez-moi vous m'envoyez un message en arabe et je ne sais pas parler l'arabe parle-moi en français si c'est possible merci d'avance cordialement", "created_at": "2026-04-24T17:53:39.142658", "media_url": null, "media_mime_type": null}, {"id": 18844, "message_id": "bot_ACFEC4CCFFAA90FE937217BE98502F74_368", "sender": "bot", "message_type": "text", "content": "Merci pour votre précision ! Je comprends parfaitement.\n\nJe ne peux malheureusement pas interpréter ou donner un avis médical sur votre radio panoramique. Je vais transmettre votre image et votre demande à notre équipe médicale, qui pourra vous répondre avec tous les détails nécessaires.\n\nPouvez-vous me donner votre nom complet, s’il vous plaît ?", "created_at": "2026-04-24T17:54:01.363059", "media_url": null, "media_mime_type": null}]...
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Merci pour votre précision ! Je comprends parfaite Merci pour votre précision ! Je comprends parfaitement.
Je ne peux malheureusement pas interpréter ou donner un avis médical sur votre radio panoramique. Je vais transmettre votre image et votre demande à notre équipe médicale, qui pourra vous répondre avec tous les détails nécessaires.
Pouvez-vous me donner votre nom complet, s’il vous plaît ?...
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[{"id": 18840, "message_id": " [{"id": 18840, "message_id": "AC3428D348FC36C03729ABAD26D8C48E", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"partial_view\", \"paper_document_artifact\"]\n },\n \"description\": \"The image shows a printed panoramic dental X-ray placed on a paper with visible background edges. The X-ray depicts the full upper and lower jaws. Several dental implants are visible in both arches, mostly in the upper arch, with a fixed prosthesis or bridge attached to some implants. There are few or no natural teeth present. Some implant abutments are visible without crowns attached. The bone structure can be assessed in the panoramic view. There is printed text above and below the X-ray, rotated sideways, with a date, patient's name, dossier number, and technical parameters.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_jaw_general\",\n \"observation\": \"Multiple dental implants are present, with a large fixed prosthesis/bridge replacing much of the natural dentition. No natural teeth are apparent in the upper arch. Some implants appear to be without prosthetic crowns.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"lower_jaw_general\",\n \"observation\": \"Partial dentition with several implants visible. Few natural teeth appear present,\n\nUser message context: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"partial_view\", \"slight blur\", \"scan of printed film\"]\n },\n \"description\": \"The image is a panoramic dental X-ray, photographed as a printout. The X-ray shows both jaws. Multiple dental implants are visible in both the upper and lower jaws, some supporting fixed prostheses (bridges). There are several teeth visible, mostly in the lower anterior region. There are edentulous (missing teeth) spaces in the upper jaw, replaced by implants and bridgework. The lower jaw also shows evidence of prosthetic restoration supported by implants. Most natural teeth are missing, replaced by prosthetic structures. The X-ray sheet has printed text at the top and bottom, which appears to include a date, patient name, and dossier number. No other anatomical pathologies, such as gross radiolucencies or obvious bone pathology, are clearly visible at this resolution.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Multiple implants present, supporting a fixed prosthesis. No natural teeth visible in this quadrant.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"upper_right\",\n \"", "created_at": "2026-04-24T17:52:34.239534", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5237/download", "media_mime_type": "image/jpeg"}, {"id": 18841, "message_id": "bot_AC3428D348FC36C03729ABAD26D8C48E_2635", "sender": "bot", "message_type": "text", "content": "كنعتدر، ماعنديش صلاحية نعطي تفسير أو تفاصيل على الراديو ديال الأسنان أو الحالة الطبية من خلال الصور. غادي نبلغ الفريق الطبي ديالنا بالصورة والسؤال ديالك باش يتواصلوا معكوم ويعطيوك التوضيحات اللازمة إن شاء الله.\n\nواخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-24T17:52:57.942867", "media_url": null, "media_mime_type": null}, {"id": 18842, "message_id": "ACFE5923C1EA774F3B2BEC478D78EB73", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"low_resolution\", \"slight_blur\"]\n },\n \"description\": \"The image is a panoramic dental X-ray showing both arches with a focus on the upper jaw. Several dental implants are visible, particularly in the upper arch (maxilla), distributed from the left to the right posterior region. Some of these implants support prosthetic crowns or bridges, while others appear as stand-alone implants. There appear to be additional implants placed in the lower jaw (mandible), but without associated crowns or bridges. The bone contrast is moderate, but some details are lost due to general low resolution. No obvious natural tooth roots are visible; the dental arch is predominantly composed of radiopaque implant fixtures. Some posts or abutments may be visible associated with the implants. There is no clear evidence of large radiolucent periapical lesions, though the image quality limits fine-detail assessment. No patient name, date, or identifying text is visible in the scan area.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": \"Not visible on X-ray; only bone and prosthetic margins can be inferred.\",\n \"bone_level\": \"Bone levels around implants appear generally maintained but detailed assessment is limited by", "created_at": "2026-04-24T17:53:36.765515", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5238/download", "media_mime_type": "image/jpeg"}, {"id": 18843, "message_id": "ACFEC4CCFFAA90FE937217BE98502F74", "sender": "user", "message_type": "text", "content": "excusez-moi excusez-moi vous m'envoyez un message en arabe et je ne sais pas parler l'arabe parle-moi en français si c'est possible merci d'avance cordialement", "created_at": "2026-04-24T17:53:39.142658", "media_url": null, "media_mime_type": null}, {"id": 18844, "message_id": "bot_ACFEC4CCFFAA90FE937217BE98502F74_368", "sender": "bot", "message_type": "text", "content": "Merci pour votre précision ! Je comprends parfaitement.\n\nJe ne peux malheureusement pas interpréter ou donner un avis médical sur votre radio panoramique. Je vais transmettre votre image et votre demande à notre équipe médicale, qui pourra vous répondre avec tous les détails nécessaires.\n\nPouvez-vous me donner votre nom complet, s’il vous plaît ?", "created_at": "2026-04-24T17:54:01.363059", "media_url": null, "media_mime_type": null}, {"id": 18845, "message_id": "AC32F4E2CF3A1D6DBBD95D52E348F1B1", "sender": "user", "message_type": "text", "content": "je vous remercie d'avance au revoir à bientôt je vous attends", "created_at": "2026-04-24T17:54:35.116580", "media_url": null, "media_mime_type": null}, {"id": 18846, "message_id": "bot_AC32F4E2CF3A1D6DBBD95D52E348F1B1_8218", "sender": "bot", "message_type": "text", "content": "Merci à vous pour votre confiance ! Nous restons à votre disposition et l’équipe médicale vous contactera très bientôt. Bonne journée et à bientôt 😊", "created_at": "2026-04-24T17:54:46.404020", "media_url": null, "media_mime_type": null}]...
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Merci à vous pour votre confiance ! Nous restons à Merci à vous pour votre confiance ! Nous restons à votre disposition et l’équipe médicale vous contactera très bientôt. Bonne journée et à bientôt 😊...
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[{"id": 18840, "message_id": " [{"id": 18840, "message_id": "AC3428D348FC36C03729ABAD26D8C48E", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"partial_view\", \"paper_document_artifact\"]\n },\n \"description\": \"The image shows a printed panoramic dental X-ray placed on a paper with visible background edges. The X-ray depicts the full upper and lower jaws. Several dental implants are visible in both arches, mostly in the upper arch, with a fixed prosthesis or bridge attached to some implants. There are few or no natural teeth present. Some implant abutments are visible without crowns attached. The bone structure can be assessed in the panoramic view. There is printed text above and below the X-ray, rotated sideways, with a date, patient's name, dossier number, and technical parameters.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_jaw_general\",\n \"observation\": \"Multiple dental implants are present, with a large fixed prosthesis/bridge replacing much of the natural dentition. No natural teeth are apparent in the upper arch. Some implants appear to be without prosthetic crowns.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"lower_jaw_general\",\n \"observation\": \"Partial dentition with several implants visible. Few natural teeth appear present,\n\nUser message context: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"partial_view\", \"slight blur\", \"scan of printed film\"]\n },\n \"description\": \"The image is a panoramic dental X-ray, photographed as a printout. The X-ray shows both jaws. Multiple dental implants are visible in both the upper and lower jaws, some supporting fixed prostheses (bridges). There are several teeth visible, mostly in the lower anterior region. There are edentulous (missing teeth) spaces in the upper jaw, replaced by implants and bridgework. The lower jaw also shows evidence of prosthetic restoration supported by implants. Most natural teeth are missing, replaced by prosthetic structures. The X-ray sheet has printed text at the top and bottom, which appears to include a date, patient name, and dossier number. No other anatomical pathologies, such as gross radiolucencies or obvious bone pathology, are clearly visible at this resolution.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Multiple implants present, supporting a fixed prosthesis. No natural teeth visible in this quadrant.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"upper_right\",\n \"", "created_at": "2026-04-24T17:52:34.239534", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5237/download", "media_mime_type": "image/jpeg"}, {"id": 18841, "message_id": "bot_AC3428D348FC36C03729ABAD26D8C48E_2635", "sender": "bot", "message_type": "text", "content": "كنعتدر، ماعنديش صلاحية نعطي تفسير أو تفاصيل على الراديو ديال الأسنان أو الحالة الطبية من خلال الصور. غادي نبلغ الفريق الطبي ديالنا بالصورة والسؤال ديالك باش يتواصلوا معكوم ويعطيوك التوضيحات اللازمة إن شاء الله.\n\nواخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-24T17:52:57.942867", "media_url": null, "media_mime_type": null}, {"id": 18842, "message_id": "ACFE5923C1EA774F3B2BEC478D78EB73", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"low_resolution\", \"slight_blur\"]\n },\n \"description\": \"The image is a panoramic dental X-ray showing both arches with a focus on the upper jaw. Several dental implants are visible, particularly in the upper arch (maxilla), distributed from the left to the right posterior region. Some of these implants support prosthetic crowns or bridges, while others appear as stand-alone implants. There appear to be additional implants placed in the lower jaw (mandible), but without associated crowns or bridges. The bone contrast is moderate, but some details are lost due to general low resolution. No obvious natural tooth roots are visible; the dental arch is predominantly composed of radiopaque implant fixtures. Some posts or abutments may be visible associated with the implants. There is no clear evidence of large radiolucent periapical lesions, though the image quality limits fine-detail assessment. No patient name, date, or identifying text is visible in the scan area.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": \"Not visible on X-ray; only bone and prosthetic margins can be inferred.\",\n \"bone_level\": \"Bone levels around implants appear generally maintained but detailed assessment is limited by", "created_at": "2026-04-24T17:53:36.765515", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5238/download", "media_mime_type": "image/jpeg"}, {"id": 18843, "message_id": "ACFEC4CCFFAA90FE937217BE98502F74", "sender": "user", "message_type": "text", "content": "excusez-moi excusez-moi vous m'envoyez un message en arabe et je ne sais pas parler l'arabe parle-moi en français si c'est possible merci d'avance cordialement", "created_at": "2026-04-24T17:53:39.142658", "media_url": null, "media_mime_type": null}, {"id": 18844, "message_id": "bot_ACFEC4CCFFAA90FE937217BE98502F74_368", "sender": "bot", "message_type": "text", "content": "Merci pour votre précision ! Je comprends parfaitement.\n\nJe ne peux malheureusement pas interpréter ou donner un avis médical sur votre radio panoramique. Je vais transmettre votre image et votre demande à notre équipe médicale, qui pourra vous répondre avec tous les détails nécessaires.\n\nPouvez-vous me donner votre nom complet, s’il vous plaît ?", "created_at": "2026-04-24T17:54:01.363059", "media_url": null, "media_mime_type": null}, {"id": 18845, "message_id": "AC32F4E2CF3A1D6DBBD95D52E348F1B1", "sender": "user", "message_type": "text", "content": "je vous remercie d'avance au revoir à bientôt je vous attends", "created_at": "2026-04-24T17:54:35.116580", "media_url": null, "media_mime_type": null}, {"id": 18846, "message_id": "bot_AC32F4E2CF3A1D6DBBD95D52E348F1B1_8218", "sender": "bot", "message_type": "text", "content": "Merci à vous pour votre confiance ! Nous restons à votre disposition et l’équipe médicale vous contactera très bientôt. Bonne journée et à bientôt 😊", "created_at": "2026-04-24T17:54:46.404020", "media_url": null, "media_mime_type": null}, {"id": 18847, "message_id": "ACE15F185B59EA4E8717DEDDFFB3D269", "sender": "user", "message_type": "text", "content": "merci ainsi qu'à vous", "created_at": "2026-04-24T17:55:09.601612", "media_url": null, "media_mime_type": null}, {"id": 18848, "message_id": "bot_ACE15F185B59EA4E8717DEDDFFB3D269_4243", "sender": "bot", "message_type": "text", "content": "Merci beaucoup, à très bientôt et prenez soin de vous ! 😊", "created_at": "2026-04-24T17:55:20.819006", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup, à très bientôt et prenez soin de v Merci beaucoup, à très bientôt et prenez soin de vous ! 😊...
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[{"id": 18840, "message_id": " [{"id": 18840, "message_id": "AC3428D348FC36C03729ABAD26D8C48E", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"partial_view\", \"paper_document_artifact\"]\n },\n \"description\": \"The image shows a printed panoramic dental X-ray placed on a paper with visible background edges. The X-ray depicts the full upper and lower jaws. Several dental implants are visible in both arches, mostly in the upper arch, with a fixed prosthesis or bridge attached to some implants. There are few or no natural teeth present. Some implant abutments are visible without crowns attached. The bone structure can be assessed in the panoramic view. There is printed text above and below the X-ray, rotated sideways, with a date, patient's name, dossier number, and technical parameters.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_jaw_general\",\n \"observation\": \"Multiple dental implants are present, with a large fixed prosthesis/bridge replacing much of the natural dentition. No natural teeth are apparent in the upper arch. Some implants appear to be without prosthetic crowns.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"lower_jaw_general\",\n \"observation\": \"Partial dentition with several implants visible. Few natural teeth appear present,\n\nUser message context: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"partial_view\", \"slight blur\", \"scan of printed film\"]\n },\n \"description\": \"The image is a panoramic dental X-ray, photographed as a printout. The X-ray shows both jaws. Multiple dental implants are visible in both the upper and lower jaws, some supporting fixed prostheses (bridges). There are several teeth visible, mostly in the lower anterior region. There are edentulous (missing teeth) spaces in the upper jaw, replaced by implants and bridgework. The lower jaw also shows evidence of prosthetic restoration supported by implants. Most natural teeth are missing, replaced by prosthetic structures. The X-ray sheet has printed text at the top and bottom, which appears to include a date, patient name, and dossier number. No other anatomical pathologies, such as gross radiolucencies or obvious bone pathology, are clearly visible at this resolution.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Multiple implants present, supporting a fixed prosthesis. No natural teeth visible in this quadrant.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"upper_right\",\n \"", "created_at": "2026-04-24T17:52:34.239534", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5237/download", "media_mime_type": "image/jpeg"}, {"id": 18841, "message_id": "bot_AC3428D348FC36C03729ABAD26D8C48E_2635", "sender": "bot", "message_type": "text", "content": "كنعتدر، ماعنديش صلاحية نعطي تفسير أو تفاصيل على الراديو ديال الأسنان أو الحالة الطبية من خلال الصور. غادي نبلغ الفريق الطبي ديالنا بالصورة والسؤال ديالك باش يتواصلوا معكوم ويعطيوك التوضيحات اللازمة إن شاء الله.\n\nواخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-24T17:52:57.942867", "media_url": null, "media_mime_type": null}, {"id": 18842, "message_id": "ACFE5923C1EA774F3B2BEC478D78EB73", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"low_resolution\", \"slight_blur\"]\n },\n \"description\": \"The image is a panoramic dental X-ray showing both arches with a focus on the upper jaw. Several dental implants are visible, particularly in the upper arch (maxilla), distributed from the left to the right posterior region. Some of these implants support prosthetic crowns or bridges, while others appear as stand-alone implants. There appear to be additional implants placed in the lower jaw (mandible), but without associated crowns or bridges. The bone contrast is moderate, but some details are lost due to general low resolution. No obvious natural tooth roots are visible; the dental arch is predominantly composed of radiopaque implant fixtures. Some posts or abutments may be visible associated with the implants. There is no clear evidence of large radiolucent periapical lesions, though the image quality limits fine-detail assessment. No patient name, date, or identifying text is visible in the scan area.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": \"Not visible on X-ray; only bone and prosthetic margins can be inferred.\",\n \"bone_level\": \"Bone levels around implants appear generally maintained but detailed assessment is limited by", "created_at": "2026-04-24T17:53:36.765515", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5238/download", "media_mime_type": "image/jpeg"}, {"id": 18843, "message_id": "ACFEC4CCFFAA90FE937217BE98502F74", "sender": "user", "message_type": "text", "content": "excusez-moi excusez-moi vous m'envoyez un message en arabe et je ne sais pas parler l'arabe parle-moi en français si c'est possible merci d'avance cordialement", "created_at": "2026-04-24T17:53:39.142658", "media_url": null, "media_mime_type": null}, {"id": 18844, "message_id": "bot_ACFEC4CCFFAA90FE937217BE98502F74_368", "sender": "bot", "message_type": "text", "content": "Merci pour votre précision ! Je comprends parfaitement.\n\nJe ne peux malheureusement pas interpréter ou donner un avis médical sur votre radio panoramique. Je vais transmettre votre image et votre demande à notre équipe médicale, qui pourra vous répondre avec tous les détails nécessaires.\n\nPouvez-vous me donner votre nom complet, s’il vous plaît ?", "created_at": "2026-04-24T17:54:01.363059", "media_url": null, "media_mime_type": null}, {"id": 18845, "message_id": "AC32F4E2CF3A1D6DBBD95D52E348F1B1", "sender": "user", "message_type": "text", "content": "je vous remercie d'avance au revoir à bientôt je vous attends", "created_at": "2026-04-24T17:54:35.116580", "media_url": null, "media_mime_type": null}, {"id": 18846, "message_id": "bot_AC32F4E2CF3A1D6DBBD95D52E348F1B1_8218", "sender": "bot", "message_type": "text", "content": "Merci à vous pour votre confiance ! Nous restons à votre disposition et l’équipe médicale vous contactera très bientôt. Bonne journée et à bientôt 😊", "created_at": "2026-04-24T17:54:46.404020", "media_url": null, "media_mime_type": null}, {"id": 18847, "message_id": "ACE15F185B59EA4E8717DEDDFFB3D269", "sender": "user", "message_type": "text", "content": "merci ainsi qu'à vous", "created_at": "2026-04-24T17:55:09.601612", "media_url": null, "media_mime_type": null}, {"id": 18848, "message_id": "bot_ACE15F185B59EA4E8717DEDDFFB3D269_4243", "sender": "bot", "message_type": "text", "content": "Merci beaucoup, à très bientôt et prenez soin de vous ! 😊", "created_at": "2026-04-24T17:55:20.819006", "media_url": null, "media_mime_type": null}, {"id": 18849, "message_id": "AC94200FC796D2F8033D6354895D525A", "sender": "user", "message_type": "text", "content": "merci encore", "created_at": "2026-04-24T17:55:46.700091", "media_url": null, "media_mime_type": null}, {"id": 18850, "message_id": "bot_AC94200FC796D2F8033D6354895D525A_8265", "sender": "bot", "message_type": "text", "content": "Avec plaisir, à votre service ! 😊", "created_at": "2026-04-24T17:55:57.370935", "media_url": null, "media_mime_type": null}]...
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Avec plaisir, à votre service ! 😊
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[{"id": 18841, "message_id": " [{"id": 18841, "message_id": "bot_AC3428D348FC36C03729ABAD26D8C48E_2635", "sender": "bot", "message_type": "text", "content": "كنعتدر، ماعنديش صلاحية نعطي تفسير أو تفاصيل على الراديو ديال الأسنان أو الحالة الطبية من خلال الصور. غادي نبلغ الفريق الطبي ديالنا بالصورة والسؤال ديالك باش يتواصلوا معكوم ويعطيوك التوضيحات اللازمة إن شاء الله.\n\nواخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-24T17:52:57.942867", "media_url": null, "media_mime_type": null}, {"id": 18842, "message_id": "ACFE5923C1EA774F3B2BEC478D78EB73", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"low_resolution\", \"slight_blur\"]\n },\n \"description\": \"The image is a panoramic dental X-ray showing both arches with a focus on the upper jaw. Several dental implants are visible, particularly in the upper arch (maxilla), distributed from the left to the right posterior region. Some of these implants support prosthetic crowns or bridges, while others appear as stand-alone implants. There appear to be additional implants placed in the lower jaw (mandible), but without associated crowns or bridges. The bone contrast is moderate, but some details are lost due to general low resolution. No obvious natural tooth roots are visible; the dental arch is predominantly composed of radiopaque implant fixtures. Some posts or abutments may be visible associated with the implants. There is no clear evidence of large radiolucent periapical lesions, though the image quality limits fine-detail assessment. No patient name, date, or identifying text is visible in the scan area.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": \"Not visible on X-ray; only bone and prosthetic margins can be inferred.\",\n \"bone_level\": \"Bone levels around implants appear generally maintained but detailed assessment is limited by", "created_at": "2026-04-24T17:53:36.765515", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5238/download", "media_mime_type": "image/jpeg"}, {"id": 18843, "message_id": "ACFEC4CCFFAA90FE937217BE98502F74", "sender": "user", "message_type": "text", "content": "excusez-moi excusez-moi vous m'envoyez un message en arabe et je ne sais pas parler l'arabe parle-moi en français si c'est possible merci d'avance cordialement", "created_at": "2026-04-24T17:53:39.142658", "media_url": null, "media_mime_type": null}, {"id": 18844, "message_id": "bot_ACFEC4CCFFAA90FE937217BE98502F74_368", "sender": "bot", "message_type": "text", "content": "Merci pour votre précision ! Je comprends parfaitement.\n\nJe ne peux malheureusement pas interpréter ou donner un avis médical sur votre radio panoramique. Je vais transmettre votre image et votre demande à notre équipe médicale, qui pourra vous répondre avec tous les détails nécessaires.\n\nPouvez-vous me donner votre nom complet, s’il vous plaît ?", "created_at": "2026-04-24T17:54:01.363059", "media_url": null, "media_mime_type": null}, {"id": 18845, "message_id": "AC32F4E2CF3A1D6DBBD95D52E348F1B1", "sender": "user", "message_type": "text", "content": "je vous remercie d'avance au revoir à bientôt je vous attends", "created_at": "2026-04-24T17:54:35.116580", "media_url": null, "media_mime_type": null}, {"id": 18846, "message_id": "bot_AC32F4E2CF3A1D6DBBD95D52E348F1B1_8218", "sender": "bot", "message_type": "text", "content": "Merci à vous pour votre confiance ! Nous restons à votre disposition et l’équipe médicale vous contactera très bientôt. Bonne journée et à bientôt 😊", "created_at": "2026-04-24T17:54:46.404020", "media_url": null, "media_mime_type": null}, {"id": 18847, "message_id": "ACE15F185B59EA4E8717DEDDFFB3D269", "sender": "user", "message_type": "text", "content": "merci ainsi qu'à vous", "created_at": "2026-04-24T17:55:09.601612", "media_url": null, "media_mime_type": null}, {"id": 18848, "message_id": "bot_ACE15F185B59EA4E8717DEDDFFB3D269_4243", "sender": "bot", "message_type": "text", "content": "Merci beaucoup, à très bientôt et prenez soin de vous ! 😊", "created_at": "2026-04-24T17:55:20.819006", "media_url": null, "media_mime_type": null}, {"id": 18849, "message_id": "AC94200FC796D2F8033D6354895D525A", "sender": "user", "message_type": "text", "content": "merci encore", "created_at": "2026-04-24T17:55:46.700091", "media_url": null, "media_mime_type": null}, {"id": 18850, "message_id": "bot_AC94200FC796D2F8033D6354895D525A_8265", "sender": "bot", "message_type": "text", "content": "Avec plaisir, à votre service ! 😊", "created_at": "2026-04-24T17:55:57.370935", "media_url": null, "media_mime_type": null}, {"id": 18851, "message_id": "AC2DC9C614423B2BD59C470BE19FDE16", "sender": "user", "message_type": "text", "content": "à bientôt avec plaisir à bientôt", "created_at": "2026-04-24T17:56:07.658820", "media_url": null, "media_mime_type": null}, {"id": 18852, "message_id": "bot_AC2DC9C614423B2BD59C470BE19FDE16_7858", "sender": "bot", "message_type": "text", "content": "À très bientôt, ce sera un plaisir de vous accueillir ! 😊", "created_at": "2026-04-24T17:56:18.252438", "media_url": null, "media_mime_type": null}]...
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À très bientôt, ce sera un plaisir de vous accueil À très bientôt, ce sera un plaisir de vous accueillir ! 😊...
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[{"id": 18843, "message_id": " [{"id": 18843, "message_id": "ACFEC4CCFFAA90FE937217BE98502F74", "sender": "user", "message_type": "text", "content": "excusez-moi excusez-moi vous m'envoyez un message en arabe et je ne sais pas parler l'arabe parle-moi en français si c'est possible merci d'avance cordialement", "created_at": "2026-04-24T17:53:39.142658", "media_url": null, "media_mime_type": null}, {"id": 18844, "message_id": "bot_ACFEC4CCFFAA90FE937217BE98502F74_368", "sender": "bot", "message_type": "text", "content": "Merci pour votre précision ! Je comprends parfaitement.\n\nJe ne peux malheureusement pas interpréter ou donner un avis médical sur votre radio panoramique. Je vais transmettre votre image et votre demande à notre équipe médicale, qui pourra vous répondre avec tous les détails nécessaires.\n\nPouvez-vous me donner votre nom complet, s’il vous plaît ?", "created_at": "2026-04-24T17:54:01.363059", "media_url": null, "media_mime_type": null}, {"id": 18845, "message_id": "AC32F4E2CF3A1D6DBBD95D52E348F1B1", "sender": "user", "message_type": "text", "content": "je vous remercie d'avance au revoir à bientôt je vous attends", "created_at": "2026-04-24T17:54:35.116580", "media_url": null, "media_mime_type": null}, {"id": 18846, "message_id": "bot_AC32F4E2CF3A1D6DBBD95D52E348F1B1_8218", "sender": "bot", "message_type": "text", "content": "Merci à vous pour votre confiance ! Nous restons à votre disposition et l’équipe médicale vous contactera très bientôt. Bonne journée et à bientôt 😊", "created_at": "2026-04-24T17:54:46.404020", "media_url": null, "media_mime_type": null}, {"id": 18847, "message_id": "ACE15F185B59EA4E8717DEDDFFB3D269", "sender": "user", "message_type": "text", "content": "merci ainsi qu'à vous", "created_at": "2026-04-24T17:55:09.601612", "media_url": null, "media_mime_type": null}, {"id": 18848, "message_id": "bot_ACE15F185B59EA4E8717DEDDFFB3D269_4243", "sender": "bot", "message_type": "text", "content": "Merci beaucoup, à très bientôt et prenez soin de vous ! 😊", "created_at": "2026-04-24T17:55:20.819006", "media_url": null, "media_mime_type": null}, {"id": 18849, "message_id": "AC94200FC796D2F8033D6354895D525A", "sender": "user", "message_type": "text", "content": "merci encore", "created_at": "2026-04-24T17:55:46.700091", "media_url": null, "media_mime_type": null}, {"id": 18850, "message_id": "bot_AC94200FC796D2F8033D6354895D525A_8265", "sender": "bot", "message_type": "text", "content": "Avec plaisir, à votre service ! 😊", "created_at": "2026-04-24T17:55:57.370935", "media_url": null, "media_mime_type": null}, {"id": 18851, "message_id": "AC2DC9C614423B2BD59C470BE19FDE16", "sender": "user", "message_type": "text", "content": "à bientôt avec plaisir à bientôt", "created_at": "2026-04-24T17:56:07.658820", "media_url": null, "media_mime_type": null}, {"id": 18852, "message_id": "bot_AC2DC9C614423B2BD59C470BE19FDE16_7858", "sender": "bot", "message_type": "text", "content": "À très bientôt, ce sera un plaisir de vous accueillir ! 😊", "created_at": "2026-04-24T17:56:18.252438", "media_url": null, "media_mime_type": null}, {"id": 18853, "message_id": "AC6AF688D5F630F5D87E0E0F3AF82D1A", "sender": "user", "message_type": "text", "content": "également", "created_at": "2026-04-24T17:56:30.470486", "media_url": null, "media_mime_type": null}, {"id": 18854, "message_id": "bot_AC6AF688D5F630F5D87E0E0F3AF82D1A_1431", "sender": "bot", "message_type": "text", "content": "Merci beaucoup ! À très bientôt 😊", "created_at": "2026-04-24T17:56:40.922387", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup ! À très bientôt 😊
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[{"id": 18845, "message_id": " [{"id": 18845, "message_id": "AC32F4E2CF3A1D6DBBD95D52E348F1B1", "sender": "user", "message_type": "text", "content": "je vous remercie d'avance au revoir à bientôt je vous attends", "created_at": "2026-04-24T17:54:35.116580", "media_url": null, "media_mime_type": null}, {"id": 18846, "message_id": "bot_AC32F4E2CF3A1D6DBBD95D52E348F1B1_8218", "sender": "bot", "message_type": "text", "content": "Merci à vous pour votre confiance ! Nous restons à votre disposition et l’équipe médicale vous contactera très bientôt. Bonne journée et à bientôt 😊", "created_at": "2026-04-24T17:54:46.404020", "media_url": null, "media_mime_type": null}, {"id": 18847, "message_id": "ACE15F185B59EA4E8717DEDDFFB3D269", "sender": "user", "message_type": "text", "content": "merci ainsi qu'à vous", "created_at": "2026-04-24T17:55:09.601612", "media_url": null, "media_mime_type": null}, {"id": 18848, "message_id": "bot_ACE15F185B59EA4E8717DEDDFFB3D269_4243", "sender": "bot", "message_type": "text", "content": "Merci beaucoup, à très bientôt et prenez soin de vous ! 😊", "created_at": "2026-04-24T17:55:20.819006", "media_url": null, "media_mime_type": null}, {"id": 18849, "message_id": "AC94200FC796D2F8033D6354895D525A", "sender": "user", "message_type": "text", "content": "merci encore", "created_at": "2026-04-24T17:55:46.700091", "media_url": null, "media_mime_type": null}, {"id": 18850, "message_id": "bot_AC94200FC796D2F8033D6354895D525A_8265", "sender": "bot", "message_type": "text", "content": "Avec plaisir, à votre service ! 😊", "created_at": "2026-04-24T17:55:57.370935", "media_url": null, "media_mime_type": null}, {"id": 18851, "message_id": "AC2DC9C614423B2BD59C470BE19FDE16", "sender": "user", "message_type": "text", "content": "à bientôt avec plaisir à bientôt", "created_at": "2026-04-24T17:56:07.658820", "media_url": null, "media_mime_type": null}, {"id": 18852, "message_id": "bot_AC2DC9C614423B2BD59C470BE19FDE16_7858", "sender": "bot", "message_type": "text", "content": "À très bientôt, ce sera un plaisir de vous accueillir ! 😊", "created_at": "2026-04-24T17:56:18.252438", "media_url": null, "media_mime_type": null}, {"id": 18853, "message_id": "AC6AF688D5F630F5D87E0E0F3AF82D1A", "sender": "user", "message_type": "text", "content": "également", "created_at": "2026-04-24T17:56:30.470486", "media_url": null, "media_mime_type": null}, {"id": 18854, "message_id": "bot_AC6AF688D5F630F5D87E0E0F3AF82D1A_1431", "sender": "bot", "message_type": "text", "content": "Merci beaucoup ! À très bientôt 😊", "created_at": "2026-04-24T17:56:40.922387", "media_url": null, "media_mime_type": null}, {"id": 18855, "message_id": "AC59A2CBB09A7A2252DAA3A8B3202680", "sender": "user", "message_type": "text", "content": "de rien", "created_at": "2026-04-24T17:56:50.655707", "media_url": null, "media_mime_type": null}, {"id": 18856, "message_id": "bot_AC59A2CBB09A7A2252DAA3A8B3202680_25", "sender": "bot", "message_type": "text", "content": "Merci à vous, passez une excellente journée ! 😊", "created_at": "2026-04-24T17:57:01.980645", "media_url": null, "media_mime_type": null}]...
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Merci à vous, passez une excellente journée ! 😊
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[{"id": 18847, "message_id": " [{"id": 18847, "message_id": "ACE15F185B59EA4E8717DEDDFFB3D269", "sender": "user", "message_type": "text", "content": "merci ainsi qu'à vous", "created_at": "2026-04-24T17:55:09.601612", "media_url": null, "media_mime_type": null}, {"id": 18848, "message_id": "bot_ACE15F185B59EA4E8717DEDDFFB3D269_4243", "sender": "bot", "message_type": "text", "content": "Merci beaucoup, à très bientôt et prenez soin de vous ! 😊", "created_at": "2026-04-24T17:55:20.819006", "media_url": null, "media_mime_type": null}, {"id": 18849, "message_id": "AC94200FC796D2F8033D6354895D525A", "sender": "user", "message_type": "text", "content": "merci encore", "created_at": "2026-04-24T17:55:46.700091", "media_url": null, "media_mime_type": null}, {"id": 18850, "message_id": "bot_AC94200FC796D2F8033D6354895D525A_8265", "sender": "bot", "message_type": "text", "content": "Avec plaisir, à votre service ! 😊", "created_at": "2026-04-24T17:55:57.370935", "media_url": null, "media_mime_type": null}, {"id": 18851, "message_id": "AC2DC9C614423B2BD59C470BE19FDE16", "sender": "user", "message_type": "text", "content": "à bientôt avec plaisir à bientôt", "created_at": "2026-04-24T17:56:07.658820", "media_url": null, "media_mime_type": null}, {"id": 18852, "message_id": "bot_AC2DC9C614423B2BD59C470BE19FDE16_7858", "sender": "bot", "message_type": "text", "content": "À très bientôt, ce sera un plaisir de vous accueillir ! 😊", "created_at": "2026-04-24T17:56:18.252438", "media_url": null, "media_mime_type": null}, {"id": 18853, "message_id": "AC6AF688D5F630F5D87E0E0F3AF82D1A", "sender": "user", "message_type": "text", "content": "également", "created_at": "2026-04-24T17:56:30.470486", "media_url": null, "media_mime_type": null}, {"id": 18854, "message_id": "bot_AC6AF688D5F630F5D87E0E0F3AF82D1A_1431", "sender": "bot", "message_type": "text", "content": "Merci beaucoup ! À très bientôt 😊", "created_at": "2026-04-24T17:56:40.922387", "media_url": null, "media_mime_type": null}, {"id": 18855, "message_id": "AC59A2CBB09A7A2252DAA3A8B3202680", "sender": "user", "message_type": "text", "content": "de rien", "created_at": "2026-04-24T17:56:50.655707", "media_url": null, "media_mime_type": null}, {"id": 18856, "message_id": "bot_AC59A2CBB09A7A2252DAA3A8B3202680_25", "sender": "bot", "message_type": "text", "content": "Merci à vous, passez une excellente journée ! 😊", "created_at": "2026-04-24T17:57:01.980645", "media_url": null, "media_mime_type": null}, {"id": 18857, "message_id": "ACC41ED40819DE6EEDD1A8185F82EAB9", "sender": "user", "message_type": "text", "content": "et vous passez une très bonne soirée", "created_at": "2026-04-24T17:57:11.444605", "media_url": null, "media_mime_type": null}, {"id": 18858, "message_id": "bot_ACC41ED40819DE6EEDD1A8185F82EAB9_3241", "sender": "bot", "message_type": "text", "content": "Merci beaucoup, c’est très gentil ! Bonne soirée à vous aussi 😊", "created_at": "2026-04-24T17:57:22.427737", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup, c’est très gentil ! Bonne soirée à Merci beaucoup, c’est très gentil ! Bonne soirée à vous aussi 😊...
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[{"id": 18849, "message_id": " [{"id": 18849, "message_id": "AC94200FC796D2F8033D6354895D525A", "sender": "user", "message_type": "text", "content": "merci encore", "created_at": "2026-04-24T17:55:46.700091", "media_url": null, "media_mime_type": null}, {"id": 18850, "message_id": "bot_AC94200FC796D2F8033D6354895D525A_8265", "sender": "bot", "message_type": "text", "content": "Avec plaisir, à votre service ! 😊", "created_at": "2026-04-24T17:55:57.370935", "media_url": null, "media_mime_type": null}, {"id": 18851, "message_id": "AC2DC9C614423B2BD59C470BE19FDE16", "sender": "user", "message_type": "text", "content": "à bientôt avec plaisir à bientôt", "created_at": "2026-04-24T17:56:07.658820", "media_url": null, "media_mime_type": null}, {"id": 18852, "message_id": "bot_AC2DC9C614423B2BD59C470BE19FDE16_7858", "sender": "bot", "message_type": "text", "content": "À très bientôt, ce sera un plaisir de vous accueillir ! 😊", "created_at": "2026-04-24T17:56:18.252438", "media_url": null, "media_mime_type": null}, {"id": 18853, "message_id": "AC6AF688D5F630F5D87E0E0F3AF82D1A", "sender": "user", "message_type": "text", "content": "également", "created_at": "2026-04-24T17:56:30.470486", "media_url": null, "media_mime_type": null}, {"id": 18854, "message_id": "bot_AC6AF688D5F630F5D87E0E0F3AF82D1A_1431", "sender": "bot", "message_type": "text", "content": "Merci beaucoup ! À très bientôt 😊", "created_at": "2026-04-24T17:56:40.922387", "media_url": null, "media_mime_type": null}, {"id": 18855, "message_id": "AC59A2CBB09A7A2252DAA3A8B3202680", "sender": "user", "message_type": "text", "content": "de rien", "created_at": "2026-04-24T17:56:50.655707", "media_url": null, "media_mime_type": null}, {"id": 18856, "message_id": "bot_AC59A2CBB09A7A2252DAA3A8B3202680_25", "sender": "bot", "message_type": "text", "content": "Merci à vous, passez une excellente journée ! 😊", "created_at": "2026-04-24T17:57:01.980645", "media_url": null, "media_mime_type": null}, {"id": 18857, "message_id": "ACC41ED40819DE6EEDD1A8185F82EAB9", "sender": "user", "message_type": "text", "content": "et vous passez une très bonne soirée", "created_at": "2026-04-24T17:57:11.444605", "media_url": null, "media_mime_type": null}, {"id": 18858, "message_id": "bot_ACC41ED40819DE6EEDD1A8185F82EAB9_3241", "sender": "bot", "message_type": "text", "content": "Merci beaucoup, c’est très gentil ! Bonne soirée à vous aussi 😊", "created_at": "2026-04-24T17:57:22.427737", "media_url": null, "media_mime_type": null}, {"id": 18859, "message_id": "AC9FC1795819765242F54F005F6FDB01", "sender": "user", "message_type": "text", "content": "c'est très très gentil de votre part", "created_at": "2026-04-24T17:57:31.713161", "media_url": null, "media_mime_type": null}, {"id": 18860, "message_id": "bot_AC9FC1795819765242F54F005F6FDB01_2113", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre gentillesse ! 😊", "created_at": "2026-04-24T17:57:43.184942", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre gentillesse ! 😊
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[{"id": 18851, "message_id": " [{"id": 18851, "message_id": "AC2DC9C614423B2BD59C470BE19FDE16", "sender": "user", "message_type": "text", "content": "à bientôt avec plaisir à bientôt", "created_at": "2026-04-24T17:56:07.658820", "media_url": null, "media_mime_type": null}, {"id": 18852, "message_id": "bot_AC2DC9C614423B2BD59C470BE19FDE16_7858", "sender": "bot", "message_type": "text", "content": "À très bientôt, ce sera un plaisir de vous accueillir ! 😊", "created_at": "2026-04-24T17:56:18.252438", "media_url": null, "media_mime_type": null}, {"id": 18853, "message_id": "AC6AF688D5F630F5D87E0E0F3AF82D1A", "sender": "user", "message_type": "text", "content": "également", "created_at": "2026-04-24T17:56:30.470486", "media_url": null, "media_mime_type": null}, {"id": 18854, "message_id": "bot_AC6AF688D5F630F5D87E0E0F3AF82D1A_1431", "sender": "bot", "message_type": "text", "content": "Merci beaucoup ! À très bientôt 😊", "created_at": "2026-04-24T17:56:40.922387", "media_url": null, "media_mime_type": null}, {"id": 18855, "message_id": "AC59A2CBB09A7A2252DAA3A8B3202680", "sender": "user", "message_type": "text", "content": "de rien", "created_at": "2026-04-24T17:56:50.655707", "media_url": null, "media_mime_type": null}, {"id": 18856, "message_id": "bot_AC59A2CBB09A7A2252DAA3A8B3202680_25", "sender": "bot", "message_type": "text", "content": "Merci à vous, passez une excellente journée ! 😊", "created_at": "2026-04-24T17:57:01.980645", "media_url": null, "media_mime_type": null}, {"id": 18857, "message_id": "ACC41ED40819DE6EEDD1A8185F82EAB9", "sender": "user", "message_type": "text", "content": "et vous passez une très bonne soirée", "created_at": "2026-04-24T17:57:11.444605", "media_url": null, "media_mime_type": null}, {"id": 18858, "message_id": "bot_ACC41ED40819DE6EEDD1A8185F82EAB9_3241", "sender": "bot", "message_type": "text", "content": "Merci beaucoup, c’est très gentil ! Bonne soirée à vous aussi 😊", "created_at": "2026-04-24T17:57:22.427737", "media_url": null, "media_mime_type": null}, {"id": 18859, "message_id": "AC9FC1795819765242F54F005F6FDB01", "sender": "user", "message_type": "text", "content": "c'est très très gentil de votre part", "created_at": "2026-04-24T17:57:31.713161", "media_url": null, "media_mime_type": null}, {"id": 18860, "message_id": "bot_AC9FC1795819765242F54F005F6FDB01_2113", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre gentillesse ! 😊", "created_at": "2026-04-24T17:57:43.184942", "media_url": null, "media_mime_type": null}, {"id": 18861, "message_id": "ACE64A7CE0F05F58E1C88FE13479063A", "sender": "user", "message_type": "text", "content": "est-ce qu'on va arrêter de se dire les gentillesse ou pas comme vous voulez", "created_at": "2026-04-24T17:58:08.212681", "media_url": null, "media_mime_type": null}, {"id": 18862, "message_id": "bot_ACE64A7CE0F05F58E1C88FE13479063A_743", "sender": "bot", "message_type": "text", "content": "C’est vrai, on peut s’arrêter là si vous le souhaitez ! Je reste à votre disposition si vous avez besoin de quelque chose 😊", "created_at": "2026-04-24T17:58:19.466046", "media_url": null, "media_mime_type": null}]...
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C’est vrai, on peut s’arrêter là si vous le souhai C’est vrai, on peut s’arrêter là si vous le souhaitez ! Je reste à votre disposition si vous avez besoin de quelque chose 😊...
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[{"id": 18853, "message_id": " [{"id": 18853, "message_id": "AC6AF688D5F630F5D87E0E0F3AF82D1A", "sender": "user", "message_type": "text", "content": "également", "created_at": "2026-04-24T17:56:30.470486", "media_url": null, "media_mime_type": null}, {"id": 18854, "message_id": "bot_AC6AF688D5F630F5D87E0E0F3AF82D1A_1431", "sender": "bot", "message_type": "text", "content": "Merci beaucoup ! À très bientôt 😊", "created_at": "2026-04-24T17:56:40.922387", "media_url": null, "media_mime_type": null}, {"id": 18855, "message_id": "AC59A2CBB09A7A2252DAA3A8B3202680", "sender": "user", "message_type": "text", "content": "de rien", "created_at": "2026-04-24T17:56:50.655707", "media_url": null, "media_mime_type": null}, {"id": 18856, "message_id": "bot_AC59A2CBB09A7A2252DAA3A8B3202680_25", "sender": "bot", "message_type": "text", "content": "Merci à vous, passez une excellente journée ! 😊", "created_at": "2026-04-24T17:57:01.980645", "media_url": null, "media_mime_type": null}, {"id": 18857, "message_id": "ACC41ED40819DE6EEDD1A8185F82EAB9", "sender": "user", "message_type": "text", "content": "et vous passez une très bonne soirée", "created_at": "2026-04-24T17:57:11.444605", "media_url": null, "media_mime_type": null}, {"id": 18858, "message_id": "bot_ACC41ED40819DE6EEDD1A8185F82EAB9_3241", "sender": "bot", "message_type": "text", "content": "Merci beaucoup, c’est très gentil ! Bonne soirée à vous aussi 😊", "created_at": "2026-04-24T17:57:22.427737", "media_url": null, "media_mime_type": null}, {"id": 18859, "message_id": "AC9FC1795819765242F54F005F6FDB01", "sender": "user", "message_type": "text", "content": "c'est très très gentil de votre part", "created_at": "2026-04-24T17:57:31.713161", "media_url": null, "media_mime_type": null}, {"id": 18860, "message_id": "bot_AC9FC1795819765242F54F005F6FDB01_2113", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre gentillesse ! 😊", "created_at": "2026-04-24T17:57:43.184942", "media_url": null, "media_mime_type": null}, {"id": 18861, "message_id": "ACE64A7CE0F05F58E1C88FE13479063A", "sender": "user", "message_type": "text", "content": "est-ce qu'on va arrêter de se dire les gentillesse ou pas comme vous voulez", "created_at": "2026-04-24T17:58:08.212681", "media_url": null, "media_mime_type": null}, {"id": 18862, "message_id": "bot_ACE64A7CE0F05F58E1C88FE13479063A_743", "sender": "bot", "message_type": "text", "content": "C’est vrai, on peut s’arrêter là si vous le souhaitez ! Je reste à votre disposition si vous avez besoin de quelque chose 😊", "created_at": "2026-04-24T17:58:19.466046", "media_url": null, "media_mime_type": null}, {"id": 18864, "message_id": "AC20D4C3BD1A67F3AFEE01114205659C", "sender": "user", "message_type": "text", "content": "non c'est bonjour merci à bientôt on se verra au cabinet au revoir", "created_at": "2026-04-24T17:58:34.896250", "media_url": null, "media_mime_type": null}, {"id": 18865, "message_id": "bot_AC20D4C3BD1A67F3AFEE01114205659C_8149", "sender": "bot", "message_type": "text", "content": "Parfait, merci et à très bientôt au cabinet ! Au revoir 😊", "created_at": "2026-04-24T17:58:45.523162", "media_url": null, "media_mime_type": null}]...
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Parfait, merci et à très bientôt au cabinet ! Au r Parfait, merci et à très bientôt au cabinet ! Au revoir 😊...
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[{"id": 18994, "message_id": " [{"id": 18994, "message_id": "A5F0CBB724ED81A3410537F6EAF9EF8B", "sender": "bot", "message_type": "text", "content": "Le robot, c’était lui qui parlait avec toi, pas moi haha 😄", "created_at": "2026-04-25T08:31:41.611313", "media_url": null, "media_mime_type": null}, {"id": 18995, "message_id": "A5ED134B99483CC87E4A0EAC2DF79BDA", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here's the transcription of the audio:\n\n\"Bonjour monsieur, ça va ? J'espère que vous allez bien. Je suis vraiment désolée, euh puisque le robot, c'était lui qui a parlé avec toi. C'est pas moi.\"", "created_at": "2026-04-25T08:31:54.840321", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5292/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18996, "message_id": "ACAADADA925AF403C17605388672F4CE", "sender": "user", "message_type": "text", "content": "c'est vraiment gentil de me le dire je savais pas merci beaucoup comment allez-vous", "created_at": "2026-04-25T08:32:25.411989", "media_url": null, "media_mime_type": null}, {"id": 18997, "message_id": "ACEE7498C73F138175C2BF41C04C0FD9", "sender": "user", "message_type": "text", "content": "😧", "created_at": "2026-04-25T08:32:44.737206", "media_url": null, "media_mime_type": null}, {"id": 19066, "message_id": "A534E432673E61C654707281284CB935", "sender": "bot", "message_type": "text", "content": "Pas de soucis", "created_at": "2026-04-25T09:45:25.346873", "media_url": null, "media_mime_type": null}, {"id": 19075, "message_id": "AC42BCDDFE558A21FD675F1663B08007", "sender": "user", "message_type": "text", "content": "كنعتدر، ماعنديش صلاحية نعطي تفسير أو تفاصيل على الراديو ديال الأسنان أو الحالة الطبية من خلال الصور.", "created_at": "2026-04-25T10:00:38.262901", "media_url": null, "media_mime_type": null}, {"id": 19076, "message_id": "AC46214BE628CF7ACA8C34B7C7967521", "sender": "user", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا بالصورة والسؤال ديالك باش يتواصلوا معكوم ويعطيوك التوضيحات اللازمة إن شاء الله.", "created_at": "2026-04-25T10:00:38.473158", "media_url": null, "media_mime_type": null}, {"id": 19077, "message_id": "AC6B6AC201BAE34530E07881E143EC37", "sender": "user", "message_type": "text", "content": "ce que je vois vous m'avez envoyé de message en arabe et moi je comprends pas l'arabe merci", "created_at": "2026-04-25T10:00:54.038342", "media_url": null, "media_mime_type": null}, {"id": 19078, "message_id": "A5E4B01032BE1182A9E527EE890337AB", "sender": "bot", "message_type": "text", "content": "<reply_to>[Image]</reply_to> L’image radiographique n’est pas claire", "created_at": "2026-04-25T10:02:43.750595", "media_url": null, "media_mime_type": null}, {"id": 19080, "message_id": "AC9C7DD8872E53BB0039FACF20E4E3F9", "sender": "user", "message_type": "text", "content": "ok merci", "created_at": "2026-04-25T10:04:51.164425", "media_url": null, "media_mime_type": null}, {"id": 20911, "message_id": "ACF3ABF68B0D5D82DA38A727EC548B92", "sender": "user", "message_type": "text", "content": "j'espère que cette photo là à vous plaira", "created_at": "2026-04-29T19:23:09.286002", "media_url": null, "media_mime_type": null}, {"id": 20912, "message_id": "bot_ACF3ABF68B0D5D82DA38A727EC548B92_2072", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour la photo ! 😊 Si vous avez besoin de quelque chose d’autre, n’hésitez pas.", "created_at": "2026-04-29T19:23:25.234033", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour la photo ! 😊 Si vous avez beso Merci beaucoup pour la photo ! 😊 Si vous avez besoin de quelque chose d’autre, n’hésitez pas....
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[{"id": 18996, "message_id": " [{"id": 18996, "message_id": "ACAADADA925AF403C17605388672F4CE", "sender": "user", "message_type": "text", "content": "c'est vraiment gentil de me le dire je savais pas merci beaucoup comment allez-vous", "created_at": "2026-04-25T08:32:25.411989", "media_url": null, "media_mime_type": null}, {"id": 18997, "message_id": "ACEE7498C73F138175C2BF41C04C0FD9", "sender": "user", "message_type": "text", "content": "😧", "created_at": "2026-04-25T08:32:44.737206", "media_url": null, "media_mime_type": null}, {"id": 19066, "message_id": "A534E432673E61C654707281284CB935", "sender": "bot", "message_type": "text", "content": "Pas de soucis", "created_at": "2026-04-25T09:45:25.346873", "media_url": null, "media_mime_type": null}, {"id": 19075, "message_id": "AC42BCDDFE558A21FD675F1663B08007", "sender": "user", "message_type": "text", "content": "كنعتدر، ماعنديش صلاحية نعطي تفسير أو تفاصيل على الراديو ديال الأسنان أو الحالة الطبية من خلال الصور.", "created_at": "2026-04-25T10:00:38.262901", "media_url": null, "media_mime_type": null}, {"id": 19076, "message_id": "AC46214BE628CF7ACA8C34B7C7967521", "sender": "user", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا بالصورة والسؤال ديالك باش يتواصلوا معكوم ويعطيوك التوضيحات اللازمة إن شاء الله.", "created_at": "2026-04-25T10:00:38.473158", "media_url": null, "media_mime_type": null}, {"id": 19077, "message_id": "AC6B6AC201BAE34530E07881E143EC37", "sender": "user", "message_type": "text", "content": "ce que je vois vous m'avez envoyé de message en arabe et moi je comprends pas l'arabe merci", "created_at": "2026-04-25T10:00:54.038342", "media_url": null, "media_mime_type": null}, {"id": 19078, "message_id": "A5E4B01032BE1182A9E527EE890337AB", "sender": "bot", "message_type": "text", "content": "<reply_to>[Image]</reply_to> L’image radiographique n’est pas claire", "created_at": "2026-04-25T10:02:43.750595", "media_url": null, "media_mime_type": null}, {"id": 19080, "message_id": "AC9C7DD8872E53BB0039FACF20E4E3F9", "sender": "user", "message_type": "text", "content": "ok merci", "created_at": "2026-04-25T10:04:51.164425", "media_url": null, "media_mime_type": null}, {"id": 20911, "message_id": "ACF3ABF68B0D5D82DA38A727EC548B92", "sender": "user", "message_type": "text", "content": "j'espère que cette photo là à vous plaira", "created_at": "2026-04-29T19:23:09.286002", "media_url": null, "media_mime_type": null}, {"id": 20912, "message_id": "bot_ACF3ABF68B0D5D82DA38A727EC548B92_2072", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour la photo ! 😊 Si vous avez besoin de quelque chose d’autre, n’hésitez pas.", "created_at": "2026-04-29T19:23:25.234033", "media_url": null, "media_mime_type": null}, {"id": 20913, "message_id": "AC9B816D6F7E8013CA5471F4B7F68BAA", "sender": "user", "message_type": "text", "content": "non j'attends simplement le devis", "created_at": "2026-04-29T19:28:49.356191", "media_url": null, "media_mime_type": null}, {"id": 20914, "message_id": "bot_AC9B816D6F7E8013CA5471F4B7F68BAA_7282", "sender": "bot", "message_type": "text", "content": "Merci pour votre patience ! L’équipe va vous recontacter très bientôt إن شاء الله pour le devis.", "created_at": "2026-04-29T19:29:01.835620", "media_url": null, "media_mime_type": null}]...
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Merci pour votre patience ! L’équipe va vous recon Merci pour votre patience ! L’équipe va vous recontacter très bientôt إن شاء الله pour le devis....
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[{"id": 19066, "message_id": " [{"id": 19066, "message_id": "A534E432673E61C654707281284CB935", "sender": "bot", "message_type": "text", "content": "Pas de soucis", "created_at": "2026-04-25T09:45:25.346873", "media_url": null, "media_mime_type": null}, {"id": 19075, "message_id": "AC42BCDDFE558A21FD675F1663B08007", "sender": "user", "message_type": "text", "content": "كنعتدر، ماعنديش صلاحية نعطي تفسير أو تفاصيل على الراديو ديال الأسنان أو الحالة الطبية من خلال الصور.", "created_at": "2026-04-25T10:00:38.262901", "media_url": null, "media_mime_type": null}, {"id": 19076, "message_id": "AC46214BE628CF7ACA8C34B7C7967521", "sender": "user", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا بالصورة والسؤال ديالك باش يتواصلوا معكوم ويعطيوك التوضيحات اللازمة إن شاء الله.", "created_at": "2026-04-25T10:00:38.473158", "media_url": null, "media_mime_type": null}, {"id": 19077, "message_id": "AC6B6AC201BAE34530E07881E143EC37", "sender": "user", "message_type": "text", "content": "ce que je vois vous m'avez envoyé de message en arabe et moi je comprends pas l'arabe merci", "created_at": "2026-04-25T10:00:54.038342", "media_url": null, "media_mime_type": null}, {"id": 19078, "message_id": "A5E4B01032BE1182A9E527EE890337AB", "sender": "bot", "message_type": "text", "content": "<reply_to>[Image]</reply_to> L’image radiographique n’est pas claire", "created_at": "2026-04-25T10:02:43.750595", "media_url": null, "media_mime_type": null}, {"id": 19080, "message_id": "AC9C7DD8872E53BB0039FACF20E4E3F9", "sender": "user", "message_type": "text", "content": "ok merci", "created_at": "2026-04-25T10:04:51.164425", "media_url": null, "media_mime_type": null}, {"id": 20911, "message_id": "ACF3ABF68B0D5D82DA38A727EC548B92", "sender": "user", "message_type": "text", "content": "j'espère que cette photo là à vous plaira", "created_at": "2026-04-29T19:23:09.286002", "media_url": null, "media_mime_type": null}, {"id": 20912, "message_id": "bot_ACF3ABF68B0D5D82DA38A727EC548B92_2072", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour la photo ! 😊 Si vous avez besoin de quelque chose d’autre, n’hésitez pas.", "created_at": "2026-04-29T19:23:25.234033", "media_url": null, "media_mime_type": null}, {"id": 20913, "message_id": "AC9B816D6F7E8013CA5471F4B7F68BAA", "sender": "user", "message_type": "text", "content": "non j'attends simplement le devis", "created_at": "2026-04-29T19:28:49.356191", "media_url": null, "media_mime_type": null}, {"id": 20914, "message_id": "bot_AC9B816D6F7E8013CA5471F4B7F68BAA_7282", "sender": "bot", "message_type": "text", "content": "Merci pour votre patience ! L’équipe va vous recontacter très bientôt إن شاء الله pour le devis.", "created_at": "2026-04-29T19:29:01.835620", "media_url": null, "media_mime_type": null}, {"id": 20915, "message_id": "AC776825EA5A124DB8FCAEB0AA595DD2", "sender": "user", "message_type": "text", "content": "ok merci bonne soirée bonne nuit", "created_at": "2026-04-29T19:29:59.388872", "media_url": null, "media_mime_type": null}, {"id": 20916, "message_id": "bot_AC776825EA5A124DB8FCAEB0AA595DD2_4876", "sender": "bot", "message_type": "text", "content": "Merci beaucoup, excellente soirée et bonne nuit à vous aussi ! 🌙", "created_at": "2026-04-29T19:30:10.722585", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup, excellente soirée et bonne nuit à Merci beaucoup, excellente soirée et bonne nuit à vous aussi ! 🌙...
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[{"id": 19076, "message_id": " [{"id": 19076, "message_id": "AC46214BE628CF7ACA8C34B7C7967521", "sender": "user", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا بالصورة والسؤال ديالك باش يتواصلوا معكوم ويعطيوك التوضيحات اللازمة إن شاء الله.", "created_at": "2026-04-25T10:00:38.473158", "media_url": null, "media_mime_type": null}, {"id": 19077, "message_id": "AC6B6AC201BAE34530E07881E143EC37", "sender": "user", "message_type": "text", "content": "ce que je vois vous m'avez envoyé de message en arabe et moi je comprends pas l'arabe merci", "created_at": "2026-04-25T10:00:54.038342", "media_url": null, "media_mime_type": null}, {"id": 19078, "message_id": "A5E4B01032BE1182A9E527EE890337AB", "sender": "bot", "message_type": "text", "content": "<reply_to>[Image]</reply_to> L’image radiographique n’est pas claire", "created_at": "2026-04-25T10:02:43.750595", "media_url": null, "media_mime_type": null}, {"id": 19080, "message_id": "AC9C7DD8872E53BB0039FACF20E4E3F9", "sender": "user", "message_type": "text", "content": "ok merci", "created_at": "2026-04-25T10:04:51.164425", "media_url": null, "media_mime_type": null}, {"id": 20911, "message_id": "ACF3ABF68B0D5D82DA38A727EC548B92", "sender": "user", "message_type": "text", "content": "j'espère que cette photo là à vous plaira", "created_at": "2026-04-29T19:23:09.286002", "media_url": null, "media_mime_type": null}, {"id": 20912, "message_id": "bot_ACF3ABF68B0D5D82DA38A727EC548B92_2072", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour la photo ! 😊 Si vous avez besoin de quelque chose d’autre, n’hésitez pas.", "created_at": "2026-04-29T19:23:25.234033", "media_url": null, "media_mime_type": null}, {"id": 20913, "message_id": "AC9B816D6F7E8013CA5471F4B7F68BAA", "sender": "user", "message_type": "text", "content": "non j'attends simplement le devis", "created_at": "2026-04-29T19:28:49.356191", "media_url": null, "media_mime_type": null}, {"id": 20914, "message_id": "bot_AC9B816D6F7E8013CA5471F4B7F68BAA_7282", "sender": "bot", "message_type": "text", "content": "Merci pour votre patience ! L’équipe va vous recontacter très bientôt إن شاء الله pour le devis.", "created_at": "2026-04-29T19:29:01.835620", "media_url": null, "media_mime_type": null}, {"id": 20915, "message_id": "AC776825EA5A124DB8FCAEB0AA595DD2", "sender": "user", "message_type": "text", "content": "ok merci bonne soirée bonne nuit", "created_at": "2026-04-29T19:29:59.388872", "media_url": null, "media_mime_type": null}, {"id": 20916, "message_id": "bot_AC776825EA5A124DB8FCAEB0AA595DD2_4876", "sender": "bot", "message_type": "text", "content": "Merci beaucoup, excellente soirée et bonne nuit à vous aussi ! 🌙", "created_at": "2026-04-29T19:30:10.722585", "media_url": null, "media_mime_type": null}, {"id": 20917, "message_id": "ACF8C944CAFB612AE25B66E18ABE39AF", "sender": "user", "message_type": "voice", "content": "[Voice message] صباح الخير", "created_at": "2026-04-29T19:30:28.980980", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5938/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20918, "message_id": "bot_ACF8C944CAFB612AE25B66E18ABE39AF_4533", "sender": "bot", "message_type": "text", "content": "صباح النور 😊 مرحبا بيكوم! واش نقدر نعاونكوم بشي حاجة اليوم؟", "created_at": "2026-04-29T19:30:45.516995", "media_url": null, "media_mime_type": null}]...
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صباح النور 😊 مرحبا بيكوم! واش نقدر نعاونكوم بشي حا صباح النور 😊 مرحبا بيكوم! واش نقدر نعاونكوم بشي حاجة اليوم؟...
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[{"id": 19078, "message_id": " [{"id": 19078, "message_id": "A5E4B01032BE1182A9E527EE890337AB", "sender": "bot", "message_type": "text", "content": "<reply_to>[Image]</reply_to> L’image radiographique n’est pas claire", "created_at": "2026-04-25T10:02:43.750595", "media_url": null, "media_mime_type": null}, {"id": 19080, "message_id": "AC9C7DD8872E53BB0039FACF20E4E3F9", "sender": "user", "message_type": "text", "content": "ok merci", "created_at": "2026-04-25T10:04:51.164425", "media_url": null, "media_mime_type": null}, {"id": 20911, "message_id": "ACF3ABF68B0D5D82DA38A727EC548B92", "sender": "user", "message_type": "text", "content": "j'espère que cette photo là à vous plaira", "created_at": "2026-04-29T19:23:09.286002", "media_url": null, "media_mime_type": null}, {"id": 20912, "message_id": "bot_ACF3ABF68B0D5D82DA38A727EC548B92_2072", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour la photo ! 😊 Si vous avez besoin de quelque chose d’autre, n’hésitez pas.", "created_at": "2026-04-29T19:23:25.234033", "media_url": null, "media_mime_type": null}, {"id": 20913, "message_id": "AC9B816D6F7E8013CA5471F4B7F68BAA", "sender": "user", "message_type": "text", "content": "non j'attends simplement le devis", "created_at": "2026-04-29T19:28:49.356191", "media_url": null, "media_mime_type": null}, {"id": 20914, "message_id": "bot_AC9B816D6F7E8013CA5471F4B7F68BAA_7282", "sender": "bot", "message_type": "text", "content": "Merci pour votre patience ! L’équipe va vous recontacter très bientôt إن شاء الله pour le devis.", "created_at": "2026-04-29T19:29:01.835620", "media_url": null, "media_mime_type": null}, {"id": 20915, "message_id": "AC776825EA5A124DB8FCAEB0AA595DD2", "sender": "user", "message_type": "text", "content": "ok merci bonne soirée bonne nuit", "created_at": "2026-04-29T19:29:59.388872", "media_url": null, "media_mime_type": null}, {"id": 20916, "message_id": "bot_AC776825EA5A124DB8FCAEB0AA595DD2_4876", "sender": "bot", "message_type": "text", "content": "Merci beaucoup, excellente soirée et bonne nuit à vous aussi ! 🌙", "created_at": "2026-04-29T19:30:10.722585", "media_url": null, "media_mime_type": null}, {"id": 20917, "message_id": "ACF8C944CAFB612AE25B66E18ABE39AF", "sender": "user", "message_type": "voice", "content": "[Voice message] صباح الخير", "created_at": "2026-04-29T19:30:28.980980", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5938/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20918, "message_id": "bot_ACF8C944CAFB612AE25B66E18ABE39AF_4533", "sender": "bot", "message_type": "text", "content": "صباح النور 😊 مرحبا بيكوم! واش نقدر نعاونكوم بشي حاجة اليوم؟", "created_at": "2026-04-29T19:30:45.516995", "media_url": null, "media_mime_type": null}, {"id": 20919, "message_id": "AC2DB3F478927DFCD34D3D128D29C01C", "sender": "user", "message_type": "text", "content": "excusez-moi je ne parle pas je ne le dis pas ne lis pas l'arabe merci faites-moi le en français OK merci", "created_at": "2026-04-29T19:38:38.964593", "media_url": null, "media_mime_type": null}, {"id": 20920, "message_id": "bot_AC2DB3F478927DFCD34D3D128D29C01C_3987", "sender": "bot", "message_type": "text", "content": "Bien sûr, aucun souci ! Je vous répondrai en français à partir de maintenant. Comment puis-je vous aider aujourd’hui ?", "created_at": "2026-04-29T19:38:53.916590", "media_url": null, "media_mime_type": null}]...
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Bien sûr, aucun souci ! Je vous répondrai en franç Bien sûr, aucun souci ! Je vous répondrai en français à partir de maintenant. Comment puis-je vous aider aujourd’hui ?...
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[{"id": 20911, "message_id": " [{"id": 20911, "message_id": "ACF3ABF68B0D5D82DA38A727EC548B92", "sender": "user", "message_type": "text", "content": "j'espère que cette photo là à vous plaira", "created_at": "2026-04-29T19:23:09.286002", "media_url": null, "media_mime_type": null}, {"id": 20912, "message_id": "bot_ACF3ABF68B0D5D82DA38A727EC548B92_2072", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour la photo ! 😊 Si vous avez besoin de quelque chose d’autre, n’hésitez pas.", "created_at": "2026-04-29T19:23:25.234033", "media_url": null, "media_mime_type": null}, {"id": 20913, "message_id": "AC9B816D6F7E8013CA5471F4B7F68BAA", "sender": "user", "message_type": "text", "content": "non j'attends simplement le devis", "created_at": "2026-04-29T19:28:49.356191", "media_url": null, "media_mime_type": null}, {"id": 20914, "message_id": "bot_AC9B816D6F7E8013CA5471F4B7F68BAA_7282", "sender": "bot", "message_type": "text", "content": "Merci pour votre patience ! L’équipe va vous recontacter très bientôt إن شاء الله pour le devis.", "created_at": "2026-04-29T19:29:01.835620", "media_url": null, "media_mime_type": null}, {"id": 20915, "message_id": "AC776825EA5A124DB8FCAEB0AA595DD2", "sender": "user", "message_type": "text", "content": "ok merci bonne soirée bonne nuit", "created_at": "2026-04-29T19:29:59.388872", "media_url": null, "media_mime_type": null}, {"id": 20916, "message_id": "bot_AC776825EA5A124DB8FCAEB0AA595DD2_4876", "sender": "bot", "message_type": "text", "content": "Merci beaucoup, excellente soirée et bonne nuit à vous aussi ! 🌙", "created_at": "2026-04-29T19:30:10.722585", "media_url": null, "media_mime_type": null}, {"id": 20917, "message_id": "ACF8C944CAFB612AE25B66E18ABE39AF", "sender": "user", "message_type": "voice", "content": "[Voice message] صباح الخير", "created_at": "2026-04-29T19:30:28.980980", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5938/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20918, "message_id": "bot_ACF8C944CAFB612AE25B66E18ABE39AF_4533", "sender": "bot", "message_type": "text", "content": "صباح النور 😊 مرحبا بيكوم! واش نقدر نعاونكوم بشي حاجة اليوم؟", "created_at": "2026-04-29T19:30:45.516995", "media_url": null, "media_mime_type": null}, {"id": 20919, "message_id": "AC2DB3F478927DFCD34D3D128D29C01C", "sender": "user", "message_type": "text", "content": "excusez-moi je ne parle pas je ne le dis pas ne lis pas l'arabe merci faites-moi le en français OK merci", "created_at": "2026-04-29T19:38:38.964593", "media_url": null, "media_mime_type": null}, {"id": 20920, "message_id": "bot_AC2DB3F478927DFCD34D3D128D29C01C_3987", "sender": "bot", "message_type": "text", "content": "Bien sûr, aucun souci ! Je vous répondrai en français à partir de maintenant. Comment puis-je vous aider aujourd’hui ?", "created_at": "2026-04-29T19:38:53.916590", "media_url": null, "media_mime_type": null}, {"id": 20921, "message_id": "AC4AA4C6F3FBE3DD4558494548BE224B", "sender": "user", "message_type": "text", "content": "c'est gentil merci encore au revoir bonne nuit à demain merci", "created_at": "2026-04-29T19:39:20.535808", "media_url": null, "media_mime_type": null}, {"id": 20922, "message_id": "bot_AC4AA4C6F3FBE3DD4558494548BE224B_9458", "sender": "bot", "message_type": "text", "content": "Avec plaisir ! Passez une excellente nuit et à demain 😊", "created_at": "2026-04-29T19:39:32.134638", "media_url": null, "media_mime_type": null}]...
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Avec plaisir ! Passez une excellente nuit et à dem Avec plaisir ! Passez une excellente nuit et à demain 😊...
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[{"id": 20913, "message_id": " [{"id": 20913, "message_id": "AC9B816D6F7E8013CA5471F4B7F68BAA", "sender": "user", "message_type": "text", "content": "non j'attends simplement le devis", "created_at": "2026-04-29T19:28:49.356191", "media_url": null, "media_mime_type": null}, {"id": 20914, "message_id": "bot_AC9B816D6F7E8013CA5471F4B7F68BAA_7282", "sender": "bot", "message_type": "text", "content": "Merci pour votre patience ! L’équipe va vous recontacter très bientôt إن شاء الله pour le devis.", "created_at": "2026-04-29T19:29:01.835620", "media_url": null, "media_mime_type": null}, {"id": 20915, "message_id": "AC776825EA5A124DB8FCAEB0AA595DD2", "sender": "user", "message_type": "text", "content": "ok merci bonne soirée bonne nuit", "created_at": "2026-04-29T19:29:59.388872", "media_url": null, "media_mime_type": null}, {"id": 20916, "message_id": "bot_AC776825EA5A124DB8FCAEB0AA595DD2_4876", "sender": "bot", "message_type": "text", "content": "Merci beaucoup, excellente soirée et bonne nuit à vous aussi ! 🌙", "created_at": "2026-04-29T19:30:10.722585", "media_url": null, "media_mime_type": null}, {"id": 20917, "message_id": "ACF8C944CAFB612AE25B66E18ABE39AF", "sender": "user", "message_type": "voice", "content": "[Voice message] صباح الخير", "created_at": "2026-04-29T19:30:28.980980", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5938/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20918, "message_id": "bot_ACF8C944CAFB612AE25B66E18ABE39AF_4533", "sender": "bot", "message_type": "text", "content": "صباح النور 😊 مرحبا بيكوم! واش نقدر نعاونكوم بشي حاجة اليوم؟", "created_at": "2026-04-29T19:30:45.516995", "media_url": null, "media_mime_type": null}, {"id": 20919, "message_id": "AC2DB3F478927DFCD34D3D128D29C01C", "sender": "user", "message_type": "text", "content": "excusez-moi je ne parle pas je ne le dis pas ne lis pas l'arabe merci faites-moi le en français OK merci", "created_at": "2026-04-29T19:38:38.964593", "media_url": null, "media_mime_type": null}, {"id": 20920, "message_id": "bot_AC2DB3F478927DFCD34D3D128D29C01C_3987", "sender": "bot", "message_type": "text", "content": "Bien sûr, aucun souci ! Je vous répondrai en français à partir de maintenant. Comment puis-je vous aider aujourd’hui ?", "created_at": "2026-04-29T19:38:53.916590", "media_url": null, "media_mime_type": null}, {"id": 20921, "message_id": "AC4AA4C6F3FBE3DD4558494548BE224B", "sender": "user", "message_type": "text", "content": "c'est gentil merci encore au revoir bonne nuit à demain merci", "created_at": "2026-04-29T19:39:20.535808", "media_url": null, "media_mime_type": null}, {"id": 20922, "message_id": "bot_AC4AA4C6F3FBE3DD4558494548BE224B_9458", "sender": "bot", "message_type": "text", "content": "Avec plaisir ! Passez une excellente nuit et à demain 😊", "created_at": "2026-04-29T19:39:32.134638", "media_url": null, "media_mime_type": null}, {"id": 20923, "message_id": "AC759FABD701EB3ADD01725BEC0C2610", "sender": "user", "message_type": "text", "content": "merci également bonne nuit", "created_at": "2026-04-29T19:39:47.863345", "media_url": null, "media_mime_type": null}, {"id": 20924, "message_id": "bot_AC759FABD701EB3ADD01725BEC0C2610_6620", "sender": "bot", "message_type": "text", "content": "Merci beaucoup, bonne nuit à vous aussi 😊", "created_at": "2026-04-29T19:40:00.298636", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup, bonne nuit à vous aussi 😊
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[{"id": 18904, "message_id": " [{"id": 18904, "message_id": "A56A86552C2921EBFEFA1250B08D3D62", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-24T20:16:59.796642", "media_url": null, "media_mime_type": null}, {"id": 18905, "message_id": "AC206BB8D75E081049A419BCD0B3CF93", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-24T20:17:01.751327", "media_url": null, "media_mime_type": null}, {"id": 18906, "message_id": "bot_AC206BB8D75E081049A419BCD0B3CF93_5469", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-24T20:17:16.145299", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 18908, "message_id": " [{"id": 18908, "message_id": "AC461E7263EBB58470744AA9EF0E6E80", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-24T20:17:20.047617", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5251/download", "media_mime_type": "image/jpeg"}, {"id": 18909, "message_id": "AC6CBC8B400DEE757294EFCFDB69E6DB", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-24T20:17:20.391252", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5252/download", "media_mime_type": "image/jpeg"}, {"id": 18910, "message_id": "ACD2D4691196F5535F38C8071F2B3C54", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-24T20:17:20.859072", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5253/download", "media_mime_type": "image/jpeg"}, {"id": 18911, "message_id": "ACEBF0AA8A8022AB9ADEEE31F7D2E9C3", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-24T20:17:21.173017", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5254/download", "media_mime_type": "image/jpeg"}, {"id": 18912, "message_id": "AC32485D57A40FF19D9F55CF4EC92E01", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-24T20:17:21.831576", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5255/download", "media_mime_type": "image/jpeg"}, {"id": 18913, "message_id": "AC891987300EA76175466676F84C4874", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-24T20:17:22.009276", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5256/download", "media_mime_type": "image/jpeg"}, {"id": 18914, "message_id": "AC5070760CAF82E47A931042BEADC5D8", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a dental model made of a yellowish material, representing three posterior teeth in close proximity. The tooth in the center is restored with a shiny metallic crown, showing defined occlusal anatomy and no apparent defects or fractures. The adjacent teeth on both sides are unaltered and also appear to be part of the dental model. The background features a blue and green design, likely a work surface.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"center (likely a molar)\",\n \"observation\": \"Presence of a full metallic crown covering the tooth. The crown has defined cusps and fissures, and appears well-adapted to the model with no visible defects.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"left adjacent\",\n \"observation\": \"Tooth appears intact, without restoration, fracture, or visible pathology.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"right adjacent\",\n \"observation\": \"Tooth appears intact, without restoration, fracture, or visible pathology.\",\n \"severity_signal\": \"none\"\n }\n ],", "created_at": "2026-04-24T20:17:22.385811", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5257/download", "media_mime_type": "image/jpeg"}, {"id": 18915, "message_id": "AC3821CCDC0AEE2E5F984530FDD2D1F3", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up of a dental stone model representing a portion of the upper dental arch. The model includes several teeth. One anterior tooth (right lateral incisor or canine) is covered with a green-colored material, possibly wax, resin, or a mock-up for a dental restoration. The adjacent teeth are not covered. The surface texture of the model is matte, and the details of the tooth contours and interdental spaces are clear. The model appears to be segmentable, as one section (containing the green-covered tooth) is detachable. The background is blue, and the model is well-lit.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper_right (likely canine or lateral incisor)\",\n \"observation\": \"Tooth is covered with green material, possibly a mock-up or wax-up for restorative planning.\",\n \"severity_signal\": \"unclear\"\n },\n {\n \"location\": \"adjacent front upper teeth\",\n \"observation\": \"Teeth appear intact in the model. No visible anomalies or defects on stone surfaces.\",\n \"severity_signal\": \"none\"\n }\n ],\n \"gum_condition", "created_at": "2026-04-24T20:17:22.639212", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5258/download", "media_mime_type": "image/jpeg"}, {"id": 18916, "message_id": "ACCB4E183E1DC18A52EBD6B815DAC0C7", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": []\n },\n \"description\": \"The image shows a dental model made from a light brownish cast material. On this model, there are three adjacent green wax shapes placed on top of three of the casted teeth. The green wax structures are well-adapted and cover the occlusal surfaces. The cast model features roots and tooth anatomy but is not a real mouth; it's an impression model used in dental laboratories. The background is out of focus and appears bluish. No natural tissues, restorations, or gum tissues are visible. No text or numbers are visible in the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"The image shows a dental", "created_at": "2026-04-24T20:17:22.919386", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5259/download", "media_mime_type": "image/jpeg"}, {"id": 18917, "message_id": "AC4786C8DAF0066BA0478589CEA5934A", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up view of a dental model or dental prosthesis held between two fingers. The model consists of what appear to be artificial teeth made from a gray-colored material attached to a gum-colored (pinkish-beige) base that simulates the gums. The teeth are anatomically shaped and aligned in an arch form. The surface of the teeth shows some texture and minor irregularities, likely from the molding or finishing process. No text, numbers, or labels are visible on the object. The image is well-lit, and the focus is clear, allowing details of both the artificial teeth and the gum base to be seen. There are no indications of this being a live clinical photo, but rather a manmade dental model or prototype.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [],\n \"possible_concerns\":", "created_at": "2026-04-24T20:17:23.400379", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5260/download", "media_mime_type": "image/jpeg"}, {"id": 18918, "message_id": "ACF4650B5E1BC1A2BF4EAE3EACAE594E", "sender": "user", "message_type": "text", "content": "Je suis prothésiste dentaire et diplômée de troisième année du Groupe AGodent. J'ai de l'expérience en prothèses dentaires céramiques et je souhaite approfondir mes compétences dans ce domaine, notamment en numérique. Je souhaiterais savoir s'il serait possible d'effectuer un stage au sein de votre équipe afin d'acquérir de l'expérience et de perfectionner mes connaissances.\n\nMerci beaucoup pour votre temps", "created_at": "2026-04-24T20:17:30.919718", "media_url": null, "media_mime_type": null}, {"id": 18922, "message_id": "bot_ACF4650B5E1BC1A2BF4EAE3EACAE594E_6050", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et votre intérêt ! Je transmets immédiatement votre demande à notre équipe, ils reviendront vers vous très prochainement إن شاء الله 🙏🏻", "created_at": "2026-04-24T20:18:49.962769", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre message et votre intérêt Merci beaucoup pour votre message et votre intérêt ! Je transmets immédiatement votre demande à notre équipe, ils reviendront vers vous très prochainement إن شاء الله 🙏🏻...
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[{"id": 18923, "message_id": " [{"id": 18923, "message_id": "3A37F85B960BF7A122F5", "sender": "user", "message_type": "text", "content": "Salaam", "created_at": "2026-04-24T20:21:44.543952", "media_url": null, "media_mime_type": null}, {"id": 18925, "message_id": "A567F017C7D4346E5F8A4CE382624A51", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-24T20:21:52.962438", "media_url": null, "media_mime_type": null}, {"id": 18926, "message_id": "bot_3A37F85B960BF7A122F5_3954", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-24T20:21:55.431878", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 18923, "message_id": " [{"id": 18923, "message_id": "3A37F85B960BF7A122F5", "sender": "user", "message_type": "text", "content": "Salaam", "created_at": "2026-04-24T20:21:44.543952", "media_url": null, "media_mime_type": null}, {"id": 18925, "message_id": "A567F017C7D4346E5F8A4CE382624A51", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-24T20:21:52.962438", "media_url": null, "media_mime_type": null}, {"id": 18926, "message_id": "bot_3A37F85B960BF7A122F5_3954", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-24T20:21:55.431878", "media_url": null, "media_mime_type": null}, {"id": 18927, "message_id": "3AB7F5B5B20AA7966B5C", "sender": "user", "message_type": "text", "content": "Je voudrais qu'on m'enlève un peu les gencives.", "created_at": "2026-04-24T20:23:07.569463", "media_url": null, "media_mime_type": null}, {"id": 18928, "message_id": "3A6FCCD08DB0A693ECD6", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a close-up intraoral photo showing a person's mouth in a broad smile. Both upper and lower teeth are clearly visible, with a yellow digital guideline tracing the contour of the upper gingival margin. The lips, facial hair (mustache and beard), and lower part of the nose are also visible. The upper and lower anterior and premolar teeth are shown in full; posterior teeth (molars) are partly visible. There are no visible signs of overexposure, blur, or obstruction. The screenshot format shows messaging app controls at the top and bottom, including text fields, a phone number, and icons.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Anterior teeth appear intact, with slight irregularity in alignment; no obvious caries or fractures. Some translucency and minor white spot variations present.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper_right\",\n \"observation\": \"Premolars and visible canine are present and appear intact. No obvious defects observed.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location", "created_at": "2026-04-24T20:23:16.217889", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5262/download", "media_mime_type": "image/jpeg"}, {"id": 18932, "message_id": "bot_3A6FCCD08DB0A693ECD6_7256", "sender": "bot", "message_type": "text", "content": "Merci pour votre message et la photo. J'ai transmis votre demande à notre équipe médicale pour évaluation concernant la réduction des gencives. Un conseiller va vous recontacter très bientôt إن شاء الله 🙏🏻", "created_at": "2026-04-24T20:23:39.344479", "media_url": null, "media_mime_type": null}]...
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Merci pour votre message et la photo. J'ai tra Merci pour votre message et la photo. J'ai transmis votre demande à notre équipe médicale pour évaluation concernant la réduction des gencives. Un conseiller va vous recontacter très bientôt إن شاء الله 🙏🏻...
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[{"id": 18949, "message_id": " [{"id": 18949, "message_id": "ACF0051CF1ABD57EBEEF71A12E977894", "sender": "user", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ المقطع الصوتي باللهجة المغربية:\n\n**بالكتابة العربية:**\n\"السلام عليكم، الله يخليك أخويا بغيت نسولك على شي معلومات على.. **en fait** عندي واحد السنة ديال القدام تحيدت وبغيت نعرف بشحال باش تتقام عليا ديك يعني التركاب ديالها وداكشي.. باش واش ترجع هادي ولا شي وحدة خرى اللي كاتجى فبلاصتها ولا.. ييه.\"\n\n**Transcription (Latin/Chat-Arabic):**\n\"Assalamu alaikum, allah ykhallik a khouya bghit nsowlek 3la chi ma3loumat 3la.. **en fait** 3endi wa7ed senna dyal l'goddam t7aydet, w bghit n3raf b-ch7al bach t-t9am 3liya dik ya3ni terkab dyalha w dakchi.. bach wach trje3 hadi wlla chi we7da khorra li katji f-blasha wlla.. yih.\"", "created_at": "2026-04-25T08:06:03.413213", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5264/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18950, "message_id": "A56DFD5E5A2B18567FF8BB60B0496D4D", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-25T08:06:04.400588", "media_url": null, "media_mime_type": null}, {"id": 18954, "message_id": "bot_ACF0051CF1ABD57EBEEF71A12E977894_6783", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة اليوم؟ 😊", "created_at": "2026-04-25T08:06:24.659082", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centr مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة اليوم؟ 😊...
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[{"id": 18949, "message_id": " [{"id": 18949, "message_id": "ACF0051CF1ABD57EBEEF71A12E977894", "sender": "user", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ المقطع الصوتي باللهجة المغربية:\n\n**بالكتابة العربية:**\n\"السلام عليكم، الله يخليك أخويا بغيت نسولك على شي معلومات على.. **en fait** عندي واحد السنة ديال القدام تحيدت وبغيت نعرف بشحال باش تتقام عليا ديك يعني التركاب ديالها وداكشي.. باش واش ترجع هادي ولا شي وحدة خرى اللي كاتجى فبلاصتها ولا.. ييه.\"\n\n**Transcription (Latin/Chat-Arabic):**\n\"Assalamu alaikum, allah ykhallik a khouya bghit nsowlek 3la chi ma3loumat 3la.. **en fait** 3endi wa7ed senna dyal l'goddam t7aydet, w bghit n3raf b-ch7al bach t-t9am 3liya dik ya3ni terkab dyalha w dakchi.. bach wach trje3 hadi wlla chi we7da khorra li katji f-blasha wlla.. yih.\"", "created_at": "2026-04-25T08:06:03.413213", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5264/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18950, "message_id": "A56DFD5E5A2B18567FF8BB60B0496D4D", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-25T08:06:04.400588", "media_url": null, "media_mime_type": null}, {"id": 18954, "message_id": "bot_ACF0051CF1ABD57EBEEF71A12E977894_6783", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة اليوم؟ 😊", "created_at": "2026-04-25T08:06:24.659082", "media_url": null, "media_mime_type": null}, {"id": 18956, "message_id": "AC856B0D69AE4A9B2DF87E0A34A947F6", "sender": "user", "message_type": "voice", "content": "[Voice message] لآنة، راني على برا، بغيت نعرف غير بشحال كايتقام عليا الفم فطنجة، باش إذا كان مزيان شي ثمن مناسب، أنا ندخل فحالي للمغرب ونجي تما عندكم نعدل. عندي واحد تلاتة د السنان اللور، الضرسة، جهة ديال الضرسة تلاتة محيدين، واش كاديرو داك كاتيفيكسيوهم ولا كاتلصقوهم ولا كيفاش؟ وواحدة لقدام تحيدات لي، المهم إذا كان الثمن نعدلهم تما حسن، آش تقولي يعني بشحال باش كايتقام الفم وداك شي التعدال ديالو؟ عندي شي واحد، جوج، وتلاتة يعني شي ربعة لي خاصهم يتصاوبو. صافي شكرا.", "created_at": "2026-04-25T08:07:36.498416", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5265/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18957, "message_id": "AC0DFBDE33D6D12B1AA744F873D5BD15", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**\"سيد قمع عليا ف الخاص، دخلت تما نديرو فالمغرب، بلادي حسن، بلاد على برا بعدا. صافي شكراً.\"**\n\n**Transliteration (Latin script):**\n\"Sayyed qma3 3liya f l'khas, dkhalt tma ndiro f l'meghrib, bladi hsen, blad 3la bera be3da. Safi chokran.\"", "created_at": "2026-04-25T08:07:58.436011", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5266/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18958, "message_id": "bot_AC0DFBDE33D6D12B1AA744F873D5BD15_3278", "sender": "bot", "message_type": "text", "content": "الثمن ديال تصليح أو تعويض السنان (prothèses dentaires) كيتحدد على حساب الحالة وعدد السنان اللي خاصهم يتصاوبو، واش بغيتو couronnes، bridges أو implants... خاص Dr Haitham يشوف الحالة ديالكوم مباشرة باش يعطيكم الثمن المناسب.\n\nواش بغيتو نحجزو ليكوم consultation باش يشوف الطبيب الحالة ويعطيكم التفاصيل والثمن بالضبط؟", "created_at": "2026-04-25T08:08:38.868235", "media_url": null, "media_mime_type": null}]...
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الثمن ديال تصليح أو تعويض السنان (prothèses dentai الثمن ديال تصليح أو تعويض السنان (prothèses dentaires) كيتحدد على حساب الحالة وعدد السنان اللي خاصهم يتصاوبو، واش بغيتو couronnes، bridges أو implants... خاص Dr Haitham يشوف الحالة ديالكوم مباشرة باش يعطيكم الثمن المناسب.
واش بغيتو نحجزو ليكوم consultation باش يشوف الطبيب الحالة ويعطيكم التفاصيل والثمن بالضبط؟...
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[{"id": 18949, "message_id": " [{"id": 18949, "message_id": "ACF0051CF1ABD57EBEEF71A12E977894", "sender": "user", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ المقطع الصوتي باللهجة المغربية:\n\n**بالكتابة العربية:**\n\"السلام عليكم، الله يخليك أخويا بغيت نسولك على شي معلومات على.. **en fait** عندي واحد السنة ديال القدام تحيدت وبغيت نعرف بشحال باش تتقام عليا ديك يعني التركاب ديالها وداكشي.. باش واش ترجع هادي ولا شي وحدة خرى اللي كاتجى فبلاصتها ولا.. ييه.\"\n\n**Transcription (Latin/Chat-Arabic):**\n\"Assalamu alaikum, allah ykhallik a khouya bghit nsowlek 3la chi ma3loumat 3la.. **en fait** 3endi wa7ed senna dyal l'goddam t7aydet, w bghit n3raf b-ch7al bach t-t9am 3liya dik ya3ni terkab dyalha w dakchi.. bach wach trje3 hadi wlla chi we7da khorra li katji f-blasha wlla.. yih.\"", "created_at": "2026-04-25T08:06:03.413213", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5264/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18950, "message_id": "A56DFD5E5A2B18567FF8BB60B0496D4D", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-25T08:06:04.400588", "media_url": null, "media_mime_type": null}, {"id": 18954, "message_id": "bot_ACF0051CF1ABD57EBEEF71A12E977894_6783", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة اليوم؟ 😊", "created_at": "2026-04-25T08:06:24.659082", "media_url": null, "media_mime_type": null}, {"id": 18956, "message_id": "AC856B0D69AE4A9B2DF87E0A34A947F6", "sender": "user", "message_type": "voice", "content": "[Voice message] لآنة، راني على برا، بغيت نعرف غير بشحال كايتقام عليا الفم فطنجة، باش إذا كان مزيان شي ثمن مناسب، أنا ندخل فحالي للمغرب ونجي تما عندكم نعدل. عندي واحد تلاتة د السنان اللور، الضرسة، جهة ديال الضرسة تلاتة محيدين، واش كاديرو داك كاتيفيكسيوهم ولا كاتلصقوهم ولا كيفاش؟ وواحدة لقدام تحيدات لي، المهم إذا كان الثمن نعدلهم تما حسن، آش تقولي يعني بشحال باش كايتقام الفم وداك شي التعدال ديالو؟ عندي شي واحد، جوج، وتلاتة يعني شي ربعة لي خاصهم يتصاوبو. صافي شكرا.", "created_at": "2026-04-25T08:07:36.498416", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5265/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18957, "message_id": "AC0DFBDE33D6D12B1AA744F873D5BD15", "sender": "user", "message_type": "voice", "content": "[Voice message] أسي رضوان، دوك الفلوس اللي غنخسر، ندخل تما نديرهم فالمغرب بلادي، حسن من بلاد على برا بعدا. صافي شكرا.", "created_at": "2026-04-25T08:07:58.436011", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5266/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18958, "message_id": "bot_AC0DFBDE33D6D12B1AA744F873D5BD15_3278", "sender": "bot", "message_type": "text", "content": "الثمن ديال تصليح أو تعويض السنان (prothèses dentaires) كيتحدد على حساب الحالة وعدد السنان اللي خاصهم يتصاوبو، واش بغيتو couronnes، bridges أو implants... خاص Dr Haitham يشوف الحالة ديالكوم مباشرة باش يعطيكم الثمن المناسب.\n\nواش بغيتو نحجزو ليكوم consultation باش يشوف الطبيب الحالة ويعطيكم التفاصيل والثمن بالضبط؟", "created_at": "2026-04-25T08:08:38.868235", "media_url": null, "media_mime_type": null}, {"id": 18961, "message_id": "AC0468DCE7945E96C1B03D6F8CDC12AB", "sender": "user", "message_type": "voice", "content": "[Voice message] أكيد، إليك تفريغ المقطع الصوتي بالدارجة المغربية:\n\n\"واقيلا كنظن أحسن داك les implants أحسن، شحال باش يتقاموا عليا داك les implants أحسن؟ إذا كان اللحم ما كيضرش ولا ما عرفت، خفت دابا عندي شوية اللحم ديال السنان il est un peu fragile داكشي علاش، باش يكون عندي واحد يعني باش يكون عندي واحد الميزان نعرف الثمن ديالهم باش ديك الساعة نشوف، نقارن ما بين هادي وهادي هنايا، بالنسبة إذا كان رخيص على هنا، نجي تما نديرهم فبلادي أحسن، إذا كان ينقاموا عليا بحال هنا بحال تما alors علاش غان... فهمتي؟ اللهم نشجعوا بلادنا بعدا. صافي شكرا آه، وݣول دير ليا شوف ليا الثمن ديال les implants شحال، وديال ديك ديال القدام ما نعرف واش تكون un implant ولا couronne. صافي شكرا.\"", "created_at": "2026-04-25T08:10:50.281445", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5267/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18963, "message_id": "bot_AC0468DCE7945E96C1B03D6F8CDC12AB_233", "sender": "bot", "message_type": "text", "content": "بالنسبة للimplants، الثمن كيبدا من 8000DH للسن الواحدة (implant مع pilier)، ولكن كيقدر يتغير على حساب الحالة ديال اللثة والعظم وعدد السنان اللي خاصهم يتعوضو. الطبيب كيدير scanner 3D باش يحدد كلشي بدقة.\n\nأما بالنسبة للسن القدام، الطبيب خاصو يشوف واش يصلح implant أو crown حسب الحالة.\n\nواش بغيتو نحجزو ليكوم consultation باش يشوف الطبيب الحالة ديالكوم ويعطيكم كل التفاصيل؟", "created_at": "2026-04-25T08:11:22.471001", "media_url": null, "media_mime_type": null}]...
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بالنسبة للimplants، الثمن كيبدا من 8000DH للسن الو بالنسبة للimplants، الثمن كيبدا من 8000DH للسن الواحدة (implant مع pilier)، ولكن كيقدر يتغير على حساب الحالة ديال اللثة والعظم وعدد السنان اللي خاصهم يتعوضو. الطبيب كيدير scanner 3D باش يحدد كلشي بدقة.
أما بالنسبة للسن القدام، الطبيب خاصو يشوف واش يصلح implant أو crown حسب الحالة.
واش بغيتو نحجزو ليكوم consultation باش يشوف الطبيب الحالة ديالكوم ويعطيكم كل التفاصيل؟...
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[{"id": 19559, "message_id": " [{"id": 19559, "message_id": "3EB0C74702A8E792CE4D85", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*AIT DAHMAN IMANE*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 27 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 27 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-27T08:33:08.965565", "media_url": null, "media_mime_type": null}, {"id": 22113, "message_id": "A5FB4CDB611B4D9659049833238B11B5", "sender": "bot", "message_type": "text", "content": ",", "created_at": "2026-05-02T10:33:17.861299", "media_url": null, "media_mime_type": null}, {"id": 22115, "message_id": "3EB0F2C352FC34FC1633FB", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-05-02T10:33:32.093390", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6296/download", "media_mime_type": "image/jpeg"}, {"id": 22116, "message_id": "3EB033151696EB3020F0C4", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-05-02T10:33:32.749615", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6297/download", "media_mime_type": "image/jpeg"}, {"id": 22117, "message_id": "3EB0EDD4CDFCC452FFCDAB", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-05-02T10:33:32.925332", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6298/download", "media_mime_type": "image/jpeg"}, {"id": 22118, "message_id": "3EB0C427D676CCE20EEDA2", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-05-02T10:33:32.934387", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6299/download", "media_mime_type": "image/jpeg"}, {"id": 22119, "message_id": "3EB02310019B049A3B7613", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-05-02T10:33:33.880361", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6300/download", "media_mime_type": "image/jpeg"}, {"id": 22120, "message_id": "3EB00AA562815DD65D9953", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-05-02T10:33:33.953553", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6301/download", "media_mime_type": "image/jpeg"}, {"id": 22121, "message_id": "3EB0099082B15E7BAB41E4", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-05-02T10:33:34.171514", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6302/download", "media_mime_type": "image/jpeg"}, {"id": 22210, "message_id": "2A054AE9F7A411DD33B2", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-05-02T10:53:27.497908", "media_url": null, "media_mime_type": null}, {"id": 26712, "message_id": "2A433806FE0AB1AF48BB", "sender": "user", "message_type": "text", "content": "Bonsoir serait-il possible de reporter mon rdv au vendredi à 17:15. Merci d’avance", "created_at": "2026-05-10T16:01:28.908749", "media_url": null, "media_mime_type": null}, {"id": 26716, "message_id": "bot_2A433806FE0AB1AF48BB_9298", "sender": "bot", "message_type": "text", "content": "Bonsoir ! Votre demande de report pour vendredi à 17h15 est bien transmise à l’équipe, ils vont vous recontacter pour confirmer le changement.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-05-10T16:01:45.186714", "media_url": null, "media_mime_type": null}]...
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Bonsoir ! Votre demande de report pour vendredi à Bonsoir ! Votre demande de report pour vendredi à 17h15 est bien transmise à l’équipe, ils vont vous recontacter pour confirmer le changement.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 43540, "message_id": " [{"id": 43540, "message_id": "3EB0796D3446E0ED6BADC1", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*AIT DAHMAN IMANE*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 15 juin 2026* à *17:15* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 15 يونيو 2026* على الساعة *17:15* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-06-15T10:34:09.905576", "media_url": null, "media_mime_type": null}, {"id": 43559, "message_id": "A555AEA4BCBF741601377708403AE059", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-06-15T10:37:49.404367", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/12001/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 43878, "message_id": "3EB08CA7D403BCFFB46630", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*AIT DAHMAN IMANE*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 22 juin 2026* à *17:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 22 يونيو 2026* على الساعة *17:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-06-15T16:43:14.570680", "media_url": null, "media_mime_type": null}, {"id": 46980, "message_id": "2A0BD36550591A56789F", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام عليكم، كيف نتينا أختي زينة؟ كلشي بخير؟ أجي نقول لك، واخا تكتبي لي، حيتاش أنا الريزو هنايا والو.\"\n\n**Latin Script (Transliteration):**\n\"Salam oalaikum, kif ntina khti Zina? Koulchi bikhir? Aji ngoul lek, wakha tketbi li hitach ana r-réseau hnaya walou.\"\n\n**English Translation (for context):**\n\"Peace be upon you, how are you sister Zina? Is everything fine? Let me tell you, could you please write to me (via text) because the signal (network) here is non-existent.\"", "created_at": "2026-06-22T16:55:36.421012", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/13023/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 46981, "message_id": "2A08284664F80761BCD9", "sender": "user", "message_type": "text", "content": "Saufetlek audio 3andi réseau 9lil", "created_at": "2026-06-22T16:55:36.478868", "media_url": null, "media_mime_type": null}, {"id": 46982, "message_id": "2ABB7A0068C66FF40E82", "sender": "user", "message_type": "text", "content": "Ktebli 3afaka", "created_at": "2026-06-22T16:55:42.130904", "media_url": null, "media_mime_type": null}, {"id": 46983, "message_id": "bot_2ABB7A0068C66FF40E82_5064", "sender": "bot", "message_type": "text", "content": "مرحبا الله أودي 😊 شكرا على الرسالة، غادي نبقى نكتب ليك هنا فالنص كيف طلبتي. واش محتاج شي خدمة أو عندك شي سؤال؟", "created_at": "2026-06-22T16:56:01.438433", "media_url": null, "media_mime_type": null}]...
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مرحبا الله أودي 😊 شكرا على الرسالة، غادي نبقى نكتب مرحبا الله أودي 😊 شكرا على الرسالة، غادي نبقى نكتب ليك هنا فالنص كيف طلبتي. واش محتاج شي خدمة أو عندك شي سؤال؟...
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[{"id": 43540, "message_id": " [{"id": 43540, "message_id": "3EB0796D3446E0ED6BADC1", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*AIT DAHMAN IMANE*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 15 juin 2026* à *17:15* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 15 يونيو 2026* على الساعة *17:15* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-06-15T10:34:09.905576", "media_url": null, "media_mime_type": null}, {"id": 43559, "message_id": "A555AEA4BCBF741601377708403AE059", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-06-15T10:37:49.404367", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/12001/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 43878, "message_id": "3EB08CA7D403BCFFB46630", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*AIT DAHMAN IMANE*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 22 juin 2026* à *17:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 22 يونيو 2026* على الساعة *17:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-06-15T16:43:14.570680", "media_url": null, "media_mime_type": null}, {"id": 46980, "message_id": "2A0BD36550591A56789F", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام عليكم، كيف نتي أ ختي وزرة؟ كلشي بخير؟ أجي نقول ليك واخا تكتبي ليا حيتاش أنا الريزو هنا والو.\"\n\n**Latin Script (Transcription):**\n\"Salam o alaikum, kif nti a khti Uzara? Kolchi bikhir? Aji ngoul lik wakha tktbi liya hitach ana réseau hna walo.\"\n\n**English Translation (for context):**\n\"Peace be upon you, how are you sister Uzara? Is everything good? Listen, can you please write to me (text) because the network (signal) here is non-existent.\"", "created_at": "2026-06-22T16:55:36.421012", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/13023/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 46981, "message_id": "2A08284664F80761BCD9", "sender": "user", "message_type": "text", "content": "Saufetlek audio 3andi réseau 9lil", "created_at": "2026-06-22T16:55:36.478868", "media_url": null, "media_mime_type": null}, {"id": 46982, "message_id": "2ABB7A0068C66FF40E82", "sender": "user", "message_type": "text", "content": "Ktebli 3afaka", "created_at": "2026-06-22T16:55:42.130904", "media_url": null, "media_mime_type": null}, {"id": 46983, "message_id": "bot_2ABB7A0068C66FF40E82_5064", "sender": "bot", "message_type": "text", "content": "مرحبا الله أودي 😊 شكرا على الرسالة، غادي نبقى نكتب ليك هنا فالنص كيف طلبتي. واش محتاج شي خدمة أو عندك شي سؤال؟", "created_at": "2026-06-22T16:56:01.438433", "media_url": null, "media_mime_type": null}, {"id": 46984, "message_id": "3EB052880477E4CC1F130E", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*AIT DAHMAN IMANE*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 29 juin 2026* à *17:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 29 يونيو 2026* على الساعة *17:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-06-22T16:56:57.109532", "media_url": null, "media_mime_type": null}, {"id": 47159, "message_id": "2AD962641C46C7FAF190", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija (Arabic script):\n\n**السلام عليكم أختي، لاباس؟ بخير؟ كلشي مزيان؟ غير سمحي ليا على الساعة، بالحق ديك الساعة إذا قدرتي غدا كونفيرمي معايا، واش هاذي هي الساعة اللي سجلتي عندك باش نبقاو في نفس النهار ونفس الساعة، صافي؟ شكرا بزاف.**\n\nAnd here is the transcription in Latin script (Chat-Darija):\n\n\"Salam alaikum khti, labas? bikhir? kolchi mzyan? Ghir smahi liya 3la sa3a, belhaqq dik sa3a ida qdarti ghadia confirmi m3aya, wash hadi hiya sa3a li sajalti 3andek bash nbqaw f nafs nhar o nafs sa3a, safi? Shokran bzaf.\"", "created_at": "2026-06-22T22:08:06.648964", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/13056/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 47160, "message_id": "bot_2AD962641C46C7FAF190_9495", "sender": "bot", "message_type": "text", "content": "مرحبا إيمان 😊 بالفعل عندك موعد مع الدكتور هيثم بوتيب نهار الإثنين 29 يونيو 2026 على الساعة 17:30، كيفما بلغكوم الفريق.", "created_at": "2026-06-22T22:08:26.362794", "media_url": null, "media_mime_type": null}, {"id": 47161, "message_id": "bot_2AD962641C46C7FAF190_2337", "sender": "bot", "message_type": "text", "content": "يلا وقع شي تغيير أو محتاجة تأكدي شي حاجة إضافية، تقدري تتواصلي معانا مباشرة.", "created_at": "2026-06-22T22:08:26.402000", "media_url": null, "media_mime_type": null}, {"id": 47162, "message_id": "bot_2AD962641C46C7FAF190_3053", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم في أي وقت!", "created_at": "2026-06-22T22:08:26.434633", "media_url": null, "media_mime_type": null}]...
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مرحبا إيمان 😊 بالفعل عندك موعد مع الدكتور هيثم بوت مرحبا إيمان 😊 بالفعل عندك موعد مع الدكتور هيثم بوتيب نهار الإثنين 29 يونيو 2026 على الساعة 17:30، كيفما بلغكوم الفريق. يلا وقع شي تغيير أو محتاجة تأكدي شي حاجة إضافية، تقدري تتواصلي معانا مباشرة.
مرحبا بيكوم في أي وقت!...
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[{"id": 43878, "message_id": " [{"id": 43878, "message_id": "3EB08CA7D403BCFFB46630", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*AIT DAHMAN IMANE*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 22 juin 2026* à *17:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 22 يونيو 2026* على الساعة *17:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-06-15T16:43:14.570680", "media_url": null, "media_mime_type": null}, {"id": 46980, "message_id": "2A0BD36550591A56789F", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام عليكم، كيف نتي أ ختي وزرة؟ كلشي بخير؟ أجي نقول ليك واخا تكتبي ليا حيتاش أنا الريزو هنا والو.\"\n\n**Latin Script (Transcription):**\n\"Salam o alaikum, kif nti a khti Uzara? Kolchi bikhir? Aji ngoul lik wakha tktbi liya hitach ana réseau hna walo.\"\n\n**English Translation (for context):**\n\"Peace be upon you, how are you sister Uzara? Is everything good? Listen, can you please write to me (text) because the network (signal) here is non-existent.\"", "created_at": "2026-06-22T16:55:36.421012", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/13023/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 46981, "message_id": "2A08284664F80761BCD9", "sender": "user", "message_type": "text", "content": "Saufetlek audio 3andi réseau 9lil", "created_at": "2026-06-22T16:55:36.478868", "media_url": null, "media_mime_type": null}, {"id": 46982, "message_id": "2ABB7A0068C66FF40E82", "sender": "user", "message_type": "text", "content": "Ktebli 3afaka", "created_at": "2026-06-22T16:55:42.130904", "media_url": null, "media_mime_type": null}, {"id": 46983, "message_id": "bot_2ABB7A0068C66FF40E82_5064", "sender": "bot", "message_type": "text", "content": "مرحبا الله أودي 😊 شكرا على الرسالة، غادي نبقى نكتب ليك هنا فالنص كيف طلبتي. واش محتاج شي خدمة أو عندك شي سؤال؟", "created_at": "2026-06-22T16:56:01.438433", "media_url": null, "media_mime_type": null}, {"id": 46984, "message_id": "3EB052880477E4CC1F130E", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*AIT DAHMAN IMANE*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 29 juin 2026* à *17:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 29 يونيو 2026* على الساعة *17:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-06-22T16:56:57.109532", "media_url": null, "media_mime_type": null}, {"id": 47159, "message_id": "2AD962641C46C7FAF190", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija (Arabic script):\n\n**السلام عليكم أختي، لاباس؟ بخير؟ كلشي مزيان؟ غير سمحي ليا على الساعة، بالحق ديك الساعة إذا قدرتي غدا كونفيرمي معايا، واش هاذي هي الساعة اللي سجلتي عندك باش نبقاو في نفس النهار ونفس الساعة، صافي؟ شكرا بزاف.**\n\nAnd here is the transcription in Latin script (Chat-Darija):\n\n\"Salam alaikum khti, labas? bikhir? kolchi mzyan? Ghir smahi liya 3la sa3a, belhaqq dik sa3a ida qdarti ghadia confirmi m3aya, wash hadi hiya sa3a li sajalti 3andek bash nbqaw f nafs nhar o nafs sa3a, safi? Shokran bzaf.\"", "created_at": "2026-06-22T22:08:06.648964", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/13056/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 47160, "message_id": "bot_2AD962641C46C7FAF190_9495", "sender": "bot", "message_type": "text", "content": "مرحبا إيمان 😊 بالفعل عندك موعد مع الدكتور هيثم بوتيب نهار الإثنين 29 يونيو 2026 على الساعة 17:30، كيفما بلغكوم الفريق.", "created_at": "2026-06-22T22:08:26.362794", "media_url": null, "media_mime_type": null}, {"id": 47161, "message_id": "bot_2AD962641C46C7FAF190_2337", "sender": "bot", "message_type": "text", "content": "يلا وقع شي تغيير أو محتاجة تأكدي شي حاجة إضافية، تقدري تتواصلي معانا مباشرة.", "created_at": "2026-06-22T22:08:26.402000", "media_url": null, "media_mime_type": null}, {"id": 47162, "message_id": "bot_2AD962641C46C7FAF190_3053", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم في أي وقت!", "created_at": "2026-06-22T22:08:26.434633", "media_url": null, "media_mime_type": null}, {"id": 47163, "message_id": "2A729DB6A91378E2A9AE", "sender": "user", "message_type": "text", "content": "Safe chokran mezyana lili", "created_at": "2026-06-22T22:09:12.587055", "media_url": null, "media_mime_type": null}, {"id": 47164, "message_id": "bot_2A729DB6A91378E2A9AE_3935", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم، ليلة سعيدة 🌙", "created_at": "2026-06-22T22:09:26.246076", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيكوم، ليلة سعيدة 🌙
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[{"id": 46982, "message_id": " [{"id": 46982, "message_id": "2ABB7A0068C66FF40E82", "sender": "user", "message_type": "text", "content": "Ktebli 3afaka", "created_at": "2026-06-22T16:55:42.130904", "media_url": null, "media_mime_type": null}, {"id": 46983, "message_id": "bot_2ABB7A0068C66FF40E82_5064", "sender": "bot", "message_type": "text", "content": "مرحبا الله أودي 😊 شكرا على الرسالة، غادي نبقى نكتب ليك هنا فالنص كيف طلبتي. واش محتاج شي خدمة أو عندك شي سؤال؟", "created_at": "2026-06-22T16:56:01.438433", "media_url": null, "media_mime_type": null}, {"id": 46984, "message_id": "3EB052880477E4CC1F130E", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*AIT DAHMAN IMANE*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 29 juin 2026* à *17:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 29 يونيو 2026* على الساعة *17:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-06-22T16:56:57.109532", "media_url": null, "media_mime_type": null}, {"id": 47159, "message_id": "2AD962641C46C7FAF190", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija (Arabic script):\n\n**السلام عليكم أختي، لاباس؟ بخير؟ كلشي مزيان؟ غير سمحي ليا على الساعة، بالحق ديك الساعة إذا قدرتي غدا كونفيرمي معايا، واش هاذي هي الساعة اللي سجلتي عندك باش نبقاو في نفس النهار ونفس الساعة، صافي؟ شكرا بزاف.**\n\nAnd here is the transcription in Latin script (Chat-Darija):\n\n\"Salam alaikum khti, labas? bikhir? kolchi mzyan? Ghir smahi liya 3la sa3a, belhaqq dik sa3a ida qdarti ghadia confirmi m3aya, wash hadi hiya sa3a li sajalti 3andek bash nbqaw f nafs nhar o nafs sa3a, safi? Shokran bzaf.\"", "created_at": "2026-06-22T22:08:06.648964", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/13056/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 47160, "message_id": "bot_2AD962641C46C7FAF190_9495", "sender": "bot", "message_type": "text", "content": "مرحبا إيمان 😊 بالفعل عندك موعد مع الدكتور هيثم بوتيب نهار الإثنين 29 يونيو 2026 على الساعة 17:30، كيفما بلغكوم الفريق.", "created_at": "2026-06-22T22:08:26.362794", "media_url": null, "media_mime_type": null}, {"id": 47161, "message_id": "bot_2AD962641C46C7FAF190_2337", "sender": "bot", "message_type": "text", "content": "يلا وقع شي تغيير أو محتاجة تأكدي شي حاجة إضافية، تقدري تتواصلي معانا مباشرة.", "created_at": "2026-06-22T22:08:26.402000", "media_url": null, "media_mime_type": null}, {"id": 47162, "message_id": "bot_2AD962641C46C7FAF190_3053", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم في أي وقت!", "created_at": "2026-06-22T22:08:26.434633", "media_url": null, "media_mime_type": null}, {"id": 47163, "message_id": "2A729DB6A91378E2A9AE", "sender": "user", "message_type": "text", "content": "Safe chokran mezyana lili", "created_at": "2026-06-22T22:09:12.587055", "media_url": null, "media_mime_type": null}, {"id": 47164, "message_id": "bot_2A729DB6A91378E2A9AE_3935", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم، ليلة سعيدة 🌙", "created_at": "2026-06-22T22:09:26.246076", "media_url": null, "media_mime_type": null}, {"id": 47682, "message_id": "3EB0369B5FB4A43EBCC093", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*AIT DAHMAN IMANE*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *vendredi 03 juillet 2026* à *17:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 3 يوليوز 2026* على الساعة *17:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-06-24T10:14:11.463749", "media_url": null, "media_mime_type": null}, {"id": 47683, "message_id": "2A356EA78EFC636D07A9", "sender": "user", "message_type": "text", "content": "بارك الله فييك", "created_at": "2026-06-24T10:14:37.181743", "media_url": null, "media_mime_type": null}, {"id": 47684, "message_id": "bot_2A356EA78EFC636D07A9_9456", "sender": "bot", "message_type": "text", "content": "الله يبارك فيكوم 🙏🏻", "created_at": "2026-06-24T10:14:49.579342", "media_url": null, "media_mime_type": null}]...
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الله يبارك فيكوم 🙏🏻
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[{"id": 19108, "message_id": " [{"id": 19108, "message_id": "3EB0EFDE3B1C8F95F47096", "sender": "bot", "message_type": "text", "content": "\r\nنحيطكم علمًا أن ورقة التعويض الخاصة بالعلاجات السنية الخاصة بكم أصبحت جاهزة.\r\nيرجى التفضل بالحضور إلى العيادة لاستلامها في الوقت الذي يناسبكم.\r\nوتفضلوا بقبول فائق الاحترام والتقدير.\r\n\r\nNous vous informons que votre feuille de remboursement des soins dentaires est désormais prête.\r\nNous vous invitons à vous présenter au cabinet à votre convenance afin de la récupérer.\r\nNous vous prions d’agréer l’expression de nos salutations distinguées", "created_at": "2026-04-25T10:51:35.420286", "media_url": null, "media_mime_type": null}, {"id": 24706, "message_id": "ACB8610907D19A960D1850B9752E19DB", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-05-06T12:21:34.522155", "media_url": null, "media_mime_type": null}, {"id": 24707, "message_id": "bot_ACB8610907D19A960D1850B9752E19DB_109", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻", "created_at": "2026-05-06T12:21:48.139862", "media_url": null, "media_mime_type": null}]...
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[{"id": 29753, "message_id": " [{"id": 29753, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjYxNDA3MTc4FQIAERgWM0VCMDdDOEVCNjc1NDFCRTk2QUU1NAA=", "sender": "bot", "message_type": "text", "content": "Bonjour,\r\nNous espérons que vous allez bien. Nous voulions simplement nous assurer que tout se passe bien suite à votre extraction et que vous ne ressentez pas de gêne particulière.\r\nSi vous avez la moindre question ou inquiétude, n’hésitez pas à nous contacter.\r\nBon rétablissement.", "created_at": "2026-05-15T09:12:35.675704", "media_url": null, "media_mime_type": null}, {"id": 29830, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjYxNDA3MTc4FQIAEhggQUNGODU3REUwN0FBRERFOUMwQ0M2RkRFNTBBNzNGMzgA", "sender": "user", "message_type": "text", "content": "Bonjour. Je crois que vous faites erreur de destinataire, je nai pas fait d'extraction...mais un détartrage .", "created_at": "2026-05-15T10:44:52.290177", "media_url": null, "media_mime_type": null}, {"id": 30012, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjYxNDA3MTc4FQIAERggQTUzODQyOTEzODE4QzhDMUVFRjgxMTY0REMzRjhCRDAA", "sender": "bot", "message_type": "text", "content": "Désolé", "created_at": "2026-05-15T13:35:01.795642", "media_url": null, "media_mime_type": null}, {"id": 31339, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjYxNDA3MTc4FQIAERgWM0VCMDQwNUEzRDQ1MzA0RkY2RDNCMgA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*GMIRA Soundous*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 18 mai 2026* à *14:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 18 ماي 2026* على الساعة *14:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-18T09:08:25.006866", "media_url": null, "media_mime_type": null}, {"id": 31613, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjYxNDA3MTc4FQIAERgWM0VCMEZCMDQ5RjI2MUMzNjhDMzM1NAA=", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *2000,00* dirhams (*Chèque*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-18T14:50:11.835832", "media_url": null, "media_mime_type": null}, {"id": 31614, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjYxNDA3MTc4FQIAERgWM0VCMERDM0FERUYyQjQ1RDc2OEM2MgA=", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-18T14:50:40.133608", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9110/download", "media_mime_type": "application/pdf"}, {"id": 32394, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjYxNDA3MTc4FQIAEhggQUMzNEE4QTdGNjVDNUU0NjYyOUQxNzM1OEQ2REUzOUEA", "sender": "user", "message_type": "voice", "content": "[Voice message] Bonjour ça va ? الله يخليك إلى يمكن لكم تصاوبوا... تصاوبوا لي une ordonnance مع هاداك le dossier CNSS لي خديت البارح ديال 21 مارس. كان خرج لي الدكتور رياض une ordonnance فيها Augmentin 1g وفيها Brufen وفيها Codoliprane وفيها واحد le bain de bouche. Mais bon, le bain de bouche n'est pas remboursable، دونك غير هادو إلى يمكن لك تصاوبي لي une ordonnance ندوز ناخدها tout à l'heure، ناخدها يعني مع ديك الخمسة ونص ولا شي حاجة si possible. في la même date باش ندفعها مع داك le dossier ديال 21 مارس لي عطيتيني البارح حيت اليوم آخر أجل باش يمكن لي نقدر ننزلو.", "created_at": "2026-05-19T14:18:40.612036", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9321/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 32395, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjYxNDA3MTc4FQIAEhggQUMzQjJEMEFCRkMxNTM5MTlCRDJCODREQjU2RDRDOUUA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows three pharmaceutical product boxes placed on a blue fabric surface. The boxes are as follows: 1) BRUFEN (400 mg ibuprofen), a rectangular box with text in both Latin and Arabic scripts, indicating 30 film-coated tablets. The box has red, pink, and white coloring. 2) Codoliprane (Paracetamol 400 mg / Codeine 20 mg), a rectangular box with predominantly white background with red and blue accents, marked for adults, containing 16 breakable tablets. 3) AUGMENTIN (1g/125mg), a blue and white box with orange elements. It states it contains 16 sachets of powder for oral suspension (amoxicillin & clavulanic acid), with text in French and Arabic. The AUGMENTIN box is open, with the top flap visible; no tablets or sachets are visible outside the boxes. The boxes are set against a plain blue background, with a white cable partially visible at the top of the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"", "created_at": "2026-05-19T14:18:47.945827", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9322/download", "media_mime_type": "image/jpeg"}, {"id": 32396, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjYxNDA3MTc4FQIAEhggQUMzMzc5RjM1RUM1MUNDN0JDNzVDQ0VBNEI2RkJEQjcA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This image shows a close-up of a printed document or letter. The paper is white with black and blue printed text. At the top section, there is a letterhead containing text in Arabic and French: 'CENTRE DENTAIRE' in blue, and in black: 'Dr. Haitham Boutaib' with the same name in Arabic above. Lower on the page, aligned left, there is a printed date: 'Tanger, le 21/03/2026'. The lower left part of the paper has the partial outline of a possible watermark or logo, with part of the word 'AIRE' visible. The paper seems to be slightly curved at the right margin, and there is a blue or teal surface (possibly a chair or desk) in the right background.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"", "created_at": "2026-05-19T14:19:35.385951", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9323/download", "media_mime_type": "image/jpeg"}, {"id": 39387, "message_id": "AC6C01B009A92DECB576D087346A25BF", "sender": "user", "message_type": "voice", "content": "[Voice message] سلام لاباس، هاني لاباس، عافاك تا تعطيني شي رونديفو، ديك التعميرة لي عمل لي الطبيب داك نهار طاحت لي. كنت مسافرة دابا عليها ما عيطت ليكم قبل، كان العيد كنت مسافرة، دابا جيت عاد عيطت ليكم. أونفان جيت، يعني غانجي إن شاء الله فهاد نهار لحد ولا لثنين غاندخل، عليها عيطت لك باش تعطيني الرونديفو.", "created_at": "2026-06-05T14:19:40.814806", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/10954/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 39388, "message_id": "A508946EEBCDE1F1983E2F2ABCE48C7F", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-06-05T14:19:41.221364", "media_url": null, "media_mime_type": null}, {"id": 39389, "message_id": "bot_AC6C01B009A92DECB576D087346A25BF_2339", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي 😊", "created_at": "2026-06-05T14:20:23.045223", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي 😊
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[{"id": 19243, "message_id": " [{"id": 19243, "message_id": "ACF6D5609E79D3293C453C8E58513AD5", "sender": "user", "message_type": "text", "content": "Bonjour j'espère que vous allez bien !\n\nJ'aimerais faire un détartrage pour mes dents \nJ'aimerais connaître vos tarifs \n merci !", "created_at": "2026-04-25T14:47:15.868421", "media_url": null, "media_mime_type": null}, {"id": 19244, "message_id": "bot_ACF6D5609E79D3293C453C8E58513AD5_3738", "sender": "bot", "message_type": "text", "content": "Merci pour votre message ! Le tarif pour un détartrage avec aéropolissage commence à partir de 600DH. Souhaitez-vous prendre un rendez-vous ?", "created_at": "2026-04-25T14:47:39.607006", "media_url": null, "media_mime_type": null}]...
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Merci pour votre message ! Le tarif pour un détart Merci pour votre message ! Le tarif pour un détartrage avec aéropolissage commence à partir de 600DH. Souhaitez-vous prendre un rendez-vous ?...
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[{"id": 19246, "message_id": " [{"id": 19246, "message_id": "AC220FC177AF0A35F058414468122BD3", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-25T15:33:53.270608", "media_url": null, "media_mime_type": null}, {"id": 19247, "message_id": "A55F7046922336F12680464E447AFE45", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-25T15:33:53.721642", "media_url": null, "media_mime_type": null}, {"id": 19248, "message_id": "ACF5C9D0F8C35256DB1819C73EDB7A86", "sender": "user", "message_type": "text", "content": "دكتور اسباعي", "created_at": "2026-04-25T15:34:06.920327", "media_url": null, "media_mime_type": null}, {"id": 19249, "message_id": "bot_AC220FC177AF0A35F058414468122BD3_5183", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو محتاجين بالضبط باش نوجهوكم؟", "created_at": "2026-04-25T15:34:06.930890", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centr مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو محتاجين بالضبط باش نوجهوكم؟...
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[{"id": 19246, "message_id": " [{"id": 19246, "message_id": "AC220FC177AF0A35F058414468122BD3", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-25T15:33:53.270608", "media_url": null, "media_mime_type": null}, {"id": 19247, "message_id": "A55F7046922336F12680464E447AFE45", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-25T15:33:53.721642", "media_url": null, "media_mime_type": null}, {"id": 19248, "message_id": "ACF5C9D0F8C35256DB1819C73EDB7A86", "sender": "user", "message_type": "text", "content": "دكتور اسباعي", "created_at": "2026-04-25T15:34:06.920327", "media_url": null, "media_mime_type": null}, {"id": 19249, "message_id": "bot_AC220FC177AF0A35F058414468122BD3_5183", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو محتاجين بالضبط باش نوجهوكم؟", "created_at": "2026-04-25T15:34:06.930890", "media_url": null, "media_mime_type": null}, {"id": 19250, "message_id": "bot_ACF5C9D0F8C35256DB1819C73EDB7A86_7068", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم 😊 واش تقدرو توضحو ليا شنو الخدمة أو الاستشارة اللي محتاجين من عند Dr Haitham Boutaib أو Centre Dentaire Tanger Bay؟ رهن الإشارة لأي سؤال أو طلب!", "created_at": "2026-04-25T15:34:17.361817", "media_url": null, "media_mime_type": null}]...
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مرحبا بيكوم 😊 واش تقدرو توضحو ليا شنو الخدمة أو ال مرحبا بيكوم 😊 واش تقدرو توضحو ليا شنو الخدمة أو الاستشارة اللي محتاجين من عند Dr Haitham Boutaib أو Centre Dentaire Tanger Bay؟ رهن الإشارة لأي سؤال أو طلب!...
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[{"id": 19246, "message_id": " [{"id": 19246, "message_id": "AC220FC177AF0A35F058414468122BD3", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-25T15:33:53.270608", "media_url": null, "media_mime_type": null}, {"id": 19247, "message_id": "A55F7046922336F12680464E447AFE45", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-25T15:33:53.721642", "media_url": null, "media_mime_type": null}, {"id": 19248, "message_id": "ACF5C9D0F8C35256DB1819C73EDB7A86", "sender": "user", "message_type": "text", "content": "دكتور اسباعي", "created_at": "2026-04-25T15:34:06.920327", "media_url": null, "media_mime_type": null}, {"id": 19249, "message_id": "bot_AC220FC177AF0A35F058414468122BD3_5183", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو محتاجين بالضبط باش نوجهوكم؟", "created_at": "2026-04-25T15:34:06.930890", "media_url": null, "media_mime_type": null}, {"id": 19250, "message_id": "bot_ACF5C9D0F8C35256DB1819C73EDB7A86_7068", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم 😊 واش تقدرو توضحو ليا شنو الخدمة أو الاستشارة اللي محتاجين من عند Dr Haitham Boutaib أو Centre Dentaire Tanger Bay؟ رهن الإشارة لأي سؤال أو طلب!", "created_at": "2026-04-25T15:34:17.361817", "media_url": null, "media_mime_type": null}, {"id": 19251, "message_id": "AC4B1A1EA0D3E59AF73E6D8138DAAD9E", "sender": "user", "message_type": "text", "content": "عافاك بغيت نعرف ثمن التبيض بالليزر", "created_at": "2026-04-25T15:34:39.178079", "media_url": null, "media_mime_type": null}, {"id": 19252, "message_id": "bot_AC4B1A1EA0D3E59AF73E6D8138DAAD9E_7838", "sender": "bot", "message_type": "text", "content": "ثمن التبييض بالليزر (blanchiment par gouttière + lampe) كيبدا من 5000DH 😊 واش بغيتو شي consultation باش يشوف Dr Haitham الحالة ديالكوم ويعطيكم التفاصيل؟", "created_at": "2026-04-25T15:34:57.171508", "media_url": null, "media_mime_type": null}]...
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ثمن التبييض بالليزر (blanchiment par gouttière + l ثمن التبييض بالليزر (blanchiment par gouttière + lampe) كيبدا من 5000DH 😊 واش بغيتو شي consultation باش يشوف Dr Haitham الحالة ديالكوم ويعطيكم التفاصيل؟...
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[{"id": 19246, "message_id": " [{"id": 19246, "message_id": "AC220FC177AF0A35F058414468122BD3", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-25T15:33:53.270608", "media_url": null, "media_mime_type": null}, {"id": 19247, "message_id": "A55F7046922336F12680464E447AFE45", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-25T15:33:53.721642", "media_url": null, "media_mime_type": null}, {"id": 19248, "message_id": "ACF5C9D0F8C35256DB1819C73EDB7A86", "sender": "user", "message_type": "text", "content": "دكتور اسباعي", "created_at": "2026-04-25T15:34:06.920327", "media_url": null, "media_mime_type": null}, {"id": 19249, "message_id": "bot_AC220FC177AF0A35F058414468122BD3_5183", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو محتاجين بالضبط باش نوجهوكم؟", "created_at": "2026-04-25T15:34:06.930890", "media_url": null, "media_mime_type": null}, {"id": 19250, "message_id": "bot_ACF5C9D0F8C35256DB1819C73EDB7A86_7068", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم 😊 واش تقدرو توضحو ليا شنو الخدمة أو الاستشارة اللي محتاجين من عند Dr Haitham Boutaib أو Centre Dentaire Tanger Bay؟ رهن الإشارة لأي سؤال أو طلب!", "created_at": "2026-04-25T15:34:17.361817", "media_url": null, "media_mime_type": null}, {"id": 19251, "message_id": "AC4B1A1EA0D3E59AF73E6D8138DAAD9E", "sender": "user", "message_type": "text", "content": "عافاك بغيت نعرف ثمن التبيض بالليزر", "created_at": "2026-04-25T15:34:39.178079", "media_url": null, "media_mime_type": null}, {"id": 19252, "message_id": "bot_AC4B1A1EA0D3E59AF73E6D8138DAAD9E_7838", "sender": "bot", "message_type": "text", "content": "ثمن التبييض بالليزر (blanchiment par gouttière + lampe) كيبدا من 5000DH 😊 واش بغيتو شي consultation باش يشوف Dr Haitham الحالة ديالكوم ويعطيكم التفاصيل؟", "created_at": "2026-04-25T15:34:57.171508", "media_url": null, "media_mime_type": null}, {"id": 19253, "message_id": "AC3655E1E20662708BF0A306C73AD646", "sender": "user", "message_type": "text", "content": "وحتى ثمن التقويم لاسنان لا سلكي", "created_at": "2026-04-25T15:35:00.148310", "media_url": null, "media_mime_type": null}, {"id": 19254, "message_id": "bot_AC3655E1E20662708BF0A306C73AD646_9142", "sender": "bot", "message_type": "text", "content": "ثمن التقويم بالaligneurs invisibles كيتحدد على حساب الحالة ديالكوم بعد التقييم عند الدكتور 😊 واش بغيتو شي consultation باش يعطيكم التفاصيل والثمن المناسب لحالتكوم؟", "created_at": "2026-04-25T15:35:24.287287", "media_url": null, "media_mime_type": null}]...
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ثمن التقويم بالaligneurs invisibles كيتحدد على حسا ثمن التقويم بالaligneurs invisibles كيتحدد على حساب الحالة ديالكوم بعد التقييم عند الدكتور 😊 واش بغيتو شي consultation باش يعطيكم التفاصيل والثمن المناسب لحالتكوم؟...
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[{"id": 19246, "message_id": " [{"id": 19246, "message_id": "AC220FC177AF0A35F058414468122BD3", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-25T15:33:53.270608", "media_url": null, "media_mime_type": null}, {"id": 19247, "message_id": "A55F7046922336F12680464E447AFE45", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-25T15:33:53.721642", "media_url": null, "media_mime_type": null}, {"id": 19248, "message_id": "ACF5C9D0F8C35256DB1819C73EDB7A86", "sender": "user", "message_type": "text", "content": "دكتور اسباعي", "created_at": "2026-04-25T15:34:06.920327", "media_url": null, "media_mime_type": null}, {"id": 19249, "message_id": "bot_AC220FC177AF0A35F058414468122BD3_5183", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو محتاجين بالضبط باش نوجهوكم؟", "created_at": "2026-04-25T15:34:06.930890", "media_url": null, "media_mime_type": null}, {"id": 19250, "message_id": "bot_ACF5C9D0F8C35256DB1819C73EDB7A86_7068", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم 😊 واش تقدرو توضحو ليا شنو الخدمة أو الاستشارة اللي محتاجين من عند Dr Haitham Boutaib أو Centre Dentaire Tanger Bay؟ رهن الإشارة لأي سؤال أو طلب!", "created_at": "2026-04-25T15:34:17.361817", "media_url": null, "media_mime_type": null}, {"id": 19251, "message_id": "AC4B1A1EA0D3E59AF73E6D8138DAAD9E", "sender": "user", "message_type": "text", "content": "عافاك بغيت نعرف ثمن التبيض بالليزر", "created_at": "2026-04-25T15:34:39.178079", "media_url": null, "media_mime_type": null}, {"id": 19252, "message_id": "bot_AC4B1A1EA0D3E59AF73E6D8138DAAD9E_7838", "sender": "bot", "message_type": "text", "content": "ثمن التبييض بالليزر (blanchiment par gouttière + lampe) كيبدا من 5000DH 😊 واش بغيتو شي consultation باش يشوف Dr Haitham الحالة ديالكوم ويعطيكم التفاصيل؟", "created_at": "2026-04-25T15:34:57.171508", "media_url": null, "media_mime_type": null}, {"id": 19253, "message_id": "AC3655E1E20662708BF0A306C73AD646", "sender": "user", "message_type": "text", "content": "وحتى ثمن التقويم لاسنان لا سلكي", "created_at": "2026-04-25T15:35:00.148310", "media_url": null, "media_mime_type": null}, {"id": 19254, "message_id": "bot_AC3655E1E20662708BF0A306C73AD646_9142", "sender": "bot", "message_type": "text", "content": "ثمن التقويم بالaligneurs invisibles كيتحدد على حساب الحالة ديالكوم بعد التقييم عند الدكتور 😊 واش بغيتو شي consultation باش يعطيكم التفاصيل والثمن المناسب لحالتكوم؟", "created_at": "2026-04-25T15:35:24.287287", "media_url": null, "media_mime_type": null}, {"id": 19255, "message_id": "AC9AEB1AB8A3BDD10E4AEF4A0DF23443", "sender": "user", "message_type": "text", "content": "نعم", "created_at": "2026-04-25T15:35:39.370672", "media_url": null, "media_mime_type": null}, {"id": 19256, "message_id": "bot_AC9AEB1AB8A3BDD10E4AEF4A0DF23443_586", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 باش نسجلو الطلب ديالكوم، ممكن تعطيني الإسم الكامل ديالكوم ووقت اللي مناسبكوم للموعد مع الدكتور؟ وشكراً!", "created_at": "2026-04-25T15:35:51.075496", "media_url": null, "media_mime_type": null}]...
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مرحبا 😊 باش نسجلو الطلب ديالكوم، ممكن تعطيني الإسم مرحبا 😊 باش نسجلو الطلب ديالكوم، ممكن تعطيني الإسم الكامل ديالكوم ووقت اللي مناسبكوم للموعد مع الدكتور؟ وشكراً!...
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[{"id": 19247, "message_id": " [{"id": 19247, "message_id": "A55F7046922336F12680464E447AFE45", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-25T15:33:53.721642", "media_url": null, "media_mime_type": null}, {"id": 19248, "message_id": "ACF5C9D0F8C35256DB1819C73EDB7A86", "sender": "user", "message_type": "text", "content": "دكتور اسباعي", "created_at": "2026-04-25T15:34:06.920327", "media_url": null, "media_mime_type": null}, {"id": 19249, "message_id": "bot_AC220FC177AF0A35F058414468122BD3_5183", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو محتاجين بالضبط باش نوجهوكم؟", "created_at": "2026-04-25T15:34:06.930890", "media_url": null, "media_mime_type": null}, {"id": 19250, "message_id": "bot_ACF5C9D0F8C35256DB1819C73EDB7A86_7068", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم 😊 واش تقدرو توضحو ليا شنو الخدمة أو الاستشارة اللي محتاجين من عند Dr Haitham Boutaib أو Centre Dentaire Tanger Bay؟ رهن الإشارة لأي سؤال أو طلب!", "created_at": "2026-04-25T15:34:17.361817", "media_url": null, "media_mime_type": null}, {"id": 19251, "message_id": "AC4B1A1EA0D3E59AF73E6D8138DAAD9E", "sender": "user", "message_type": "text", "content": "عافاك بغيت نعرف ثمن التبيض بالليزر", "created_at": "2026-04-25T15:34:39.178079", "media_url": null, "media_mime_type": null}, {"id": 19252, "message_id": "bot_AC4B1A1EA0D3E59AF73E6D8138DAAD9E_7838", "sender": "bot", "message_type": "text", "content": "ثمن التبييض بالليزر (blanchiment par gouttière + lampe) كيبدا من 5000DH 😊 واش بغيتو شي consultation باش يشوف Dr Haitham الحالة ديالكوم ويعطيكم التفاصيل؟", "created_at": "2026-04-25T15:34:57.171508", "media_url": null, "media_mime_type": null}, {"id": 19253, "message_id": "AC3655E1E20662708BF0A306C73AD646", "sender": "user", "message_type": "text", "content": "وحتى ثمن التقويم لاسنان لا سلكي", "created_at": "2026-04-25T15:35:00.148310", "media_url": null, "media_mime_type": null}, {"id": 19254, "message_id": "bot_AC3655E1E20662708BF0A306C73AD646_9142", "sender": "bot", "message_type": "text", "content": "ثمن التقويم بالaligneurs invisibles كيتحدد على حساب الحالة ديالكوم بعد التقييم عند الدكتور 😊 واش بغيتو شي consultation باش يعطيكم التفاصيل والثمن المناسب لحالتكوم؟", "created_at": "2026-04-25T15:35:24.287287", "media_url": null, "media_mime_type": null}, {"id": 19255, "message_id": "AC9AEB1AB8A3BDD10E4AEF4A0DF23443", "sender": "user", "message_type": "text", "content": "نعم", "created_at": "2026-04-25T15:35:39.370672", "media_url": null, "media_mime_type": null}, {"id": 19256, "message_id": "bot_AC9AEB1AB8A3BDD10E4AEF4A0DF23443_586", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 باش نسجلو الطلب ديالكوم، ممكن تعطيني الإسم الكامل ديالكوم ووقت اللي مناسبكوم للموعد مع الدكتور؟ وشكراً!", "created_at": "2026-04-25T15:35:51.075496", "media_url": null, "media_mime_type": null}, {"id": 19257, "message_id": "ACF40FDDA1C560CD1684BB5E837AACA5", "sender": "user", "message_type": "text", "content": "ثمن الاستشارة شحال", "created_at": "2026-04-25T15:36:24.075169", "media_url": null, "media_mime_type": null}, {"id": 19258, "message_id": "bot_ACF40FDDA1C560CD1684BB5E837AACA5_7071", "sender": "bot", "message_type": "text", "content": "ثمن الاستشارة (consultation) عندنا هو 200DH 😊 واش بغيتو نحجزو ليكوم موعد؟", "created_at": "2026-04-25T15:36:36.096380", "media_url": null, "media_mime_type": null}]...
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ثمن الاستشارة (consultation) عندنا هو 200DH 😊 واش ثمن الاستشارة (consultation) عندنا هو 200DH 😊 واش بغيتو نحجزو ليكوم موعد؟...
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[{"id": 19259, "message_id": " [{"id": 19259, "message_id": "2A8F5F0EA05040BEFF8E", "sender": "user", "message_type": "text", "content": "Salam,\n\nJe vous contacte car j’ai un problème dentaire qui me gêne au quotidien. J’ai une dent qui pousse à l’intérieur de la mâchoire en bas, ainsi qu’une autre en haut qui est en train de sortir de manière anormale.\n\nCela fait environ 3,4 mois que cela dure, avec une gêne persistante. J’ai beaucoup voyager entre temps pour le travail je n’ai pas eu le temps de m’en occuper. Je souhaite savoir s’il est possible de procéder à une extraction, et connaître la démarche à suivre (radio, consultation, intervention).\n\nJe peux vous joindre une photo pour que vous puissiez mieux évaluer la situation.\n\nMerci d’avance pour votre retour.", "created_at": "2026-04-25T16:21:12.277391", "media_url": null, "media_mime_type": null}, {"id": 19260, "message_id": "A503092E25FB6DC48FE87E117BD40F4F", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-25T16:21:14.096825", "media_url": null, "media_mime_type": null}, {"id": 19261, "message_id": "bot_2A8F5F0EA05040BEFF8E_4185", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue chez nous 😊 واش كاين شي خدمة أو استشارة معينة محتاجينها اليوم؟", "created_at": "2026-04-25T16:21:24.814185", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre message et bienvenue che Merci beaucoup pour votre message et bienvenue chez nous 😊 واش كاين شي خدمة أو استشارة معينة محتاجينها اليوم؟...
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[{"id": 19272, "message_id": " [{"id": 19272, "message_id": "3A672478EFCF9E1CB876", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital confirmation screen for an appointment reservation. There is a large checkmark at the top indicating that the reservation is confirmed. The text is in French and provides details of the confirmation: an email has been sent to benallan2010@hotmail.com. The appointment is scheduled for May 18, on a Monday, from 11:00 to 11:30 (GMT+02:00, Central European Time - Paris), at Cabinet Dr. Haitham Boutaib. The content instructs the user to check their emails if they do not see the event in their calendar and gives an option to cancel the appointment if a change is needed. A blue hyperlink is present for cancelling. The overall layout suggests it is a screenshot from a mobile device.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": null,\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a screenshot of an appointment confirmation document. At the top, there is a large blue checkmark inside a circle, followed by the text 'Réservation confirmée' (Reservation confirmed). It informs that an email has been sent to 'benallan2010@hotmail.com'. There are instructions about checking the event in the agenda and confirming the invitation via email. Below, a date is shown: 18 Mai (May 18), with the details for an appointment at 'Cabinet Dr. Haitham Boutaib' on a Monday from 11:00 to 11:30 (GMT+02:00), Central European Time, Paris. At the bottom, there is a prompt for changes with a blue clickable link 'Annuler votre rendez-vous' (Cancel your appointment) and the word 'Fermer' (Close) at the bottom right. The screenshot appears to be from a mobile device interface.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"", "created_at": "2026-04-25T17:48:56.350780", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5405/download", "media_mime_type": "image/jpeg"}, {"id": 19273, "message_id": "A52C78BE81930132E0B61E469694A762", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-25T17:48:58.353027", "media_url": null, "media_mime_type": null}, {"id": 19274, "message_id": "bot_3A672478EFCF9E1CB876_4844", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟ 😊", "created_at": "2026-04-25T17:49:20.166697", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centr مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟ 😊...
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[{"id": 19272, "message_id": " [{"id": 19272, "message_id": "3A672478EFCF9E1CB876", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital confirmation screen for an appointment reservation. There is a large checkmark at the top indicating that the reservation is confirmed. The text is in French and provides details of the confirmation: an email has been sent to benallan2010@hotmail.com. The appointment is scheduled for May 18, on a Monday, from 11:00 to 11:30 (GMT+02:00, Central European Time - Paris), at Cabinet Dr. Haitham Boutaib. The content instructs the user to check their emails if they do not see the event in their calendar and gives an option to cancel the appointment if a change is needed. A blue hyperlink is present for cancelling. The overall layout suggests it is a screenshot from a mobile device.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": null,\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a screenshot of an appointment confirmation document. At the top, there is a large blue checkmark inside a circle, followed by the text 'Réservation confirmée' (Reservation confirmed). It informs that an email has been sent to 'benallan2010@hotmail.com'. There are instructions about checking the event in the agenda and confirming the invitation via email. Below, a date is shown: 18 Mai (May 18), with the details for an appointment at 'Cabinet Dr. Haitham Boutaib' on a Monday from 11:00 to 11:30 (GMT+02:00), Central European Time, Paris. At the bottom, there is a prompt for changes with a blue clickable link 'Annuler votre rendez-vous' (Cancel your appointment) and the word 'Fermer' (Close) at the bottom right. The screenshot appears to be from a mobile device interface.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"", "created_at": "2026-04-25T17:48:56.350780", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5405/download", "media_mime_type": "image/jpeg"}, {"id": 19273, "message_id": "A52C78BE81930132E0B61E469694A762", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-25T17:48:58.353027", "media_url": null, "media_mime_type": null}, {"id": 19274, "message_id": "bot_3A672478EFCF9E1CB876_4844", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟ 😊", "created_at": "2026-04-25T17:49:20.166697", "media_url": null, "media_mime_type": null}, {"id": 19275, "message_id": "3A8D9C88152F8689DE61", "sender": "user", "message_type": "text", "content": "Bonjour c’est pour un traitement de pose implant dentaire 🦷", "created_at": "2026-04-25T17:54:22.615754", "media_url": null, "media_mime_type": null}, {"id": 19276, "message_id": "bot_3A8D9C88152F8689DE61_4966", "sender": "bot", "message_type": "text", "content": "Bonjour et merci pour votre message 😊\n\nPour bien vous orienter concernant la pose d’implant dentaire, pouvez-vous me donner votre nom complet et le moment qui vous conviendrait pour une consultation avec Dr Haitham Boutaib ? Cela nous permettra de transmettre votre demande à l’équipe qui vous contactera pour fixer un rendez-vous selon les disponibilités.\n\nMerci beaucoup !", "created_at": "2026-04-25T17:54:35.586706", "media_url": null, "media_mime_type": null}]...
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Bonjour et merci pour votre message 😊
Pour bien v Bonjour et merci pour votre message 😊
Pour bien vous orienter concernant la pose d’implant dentaire, pouvez-vous me donner votre nom complet et le moment qui vous conviendrait pour une consultation avec Dr Haitham Boutaib ? Cela nous permettra de transmettre votre demande à l’équipe qui vous contactera pour fixer un rendez-vous selon les disponibilités.
Merci beaucoup !...
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[{"id": 19272, "message_id": " [{"id": 19272, "message_id": "3A672478EFCF9E1CB876", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital confirmation screen for an appointment reservation. There is a large checkmark at the top indicating that the reservation is confirmed. The text is in French and provides details of the confirmation: an email has been sent to benallan2010@hotmail.com. The appointment is scheduled for May 18, on a Monday, from 11:00 to 11:30 (GMT+02:00, Central European Time - Paris), at Cabinet Dr. Haitham Boutaib. The content instructs the user to check their emails if they do not see the event in their calendar and gives an option to cancel the appointment if a change is needed. A blue hyperlink is present for cancelling. The overall layout suggests it is a screenshot from a mobile device.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": null,\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a screenshot of an appointment confirmation document. At the top, there is a large blue checkmark inside a circle, followed by the text 'Réservation confirmée' (Reservation confirmed). It informs that an email has been sent to 'benallan2010@hotmail.com'. There are instructions about checking the event in the agenda and confirming the invitation via email. Below, a date is shown: 18 Mai (May 18), with the details for an appointment at 'Cabinet Dr. Haitham Boutaib' on a Monday from 11:00 to 11:30 (GMT+02:00), Central European Time, Paris. At the bottom, there is a prompt for changes with a blue clickable link 'Annuler votre rendez-vous' (Cancel your appointment) and the word 'Fermer' (Close) at the bottom right. The screenshot appears to be from a mobile device interface.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"", "created_at": "2026-04-25T17:48:56.350780", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5405/download", "media_mime_type": "image/jpeg"}, {"id": 19273, "message_id": "A52C78BE81930132E0B61E469694A762", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-25T17:48:58.353027", "media_url": null, "media_mime_type": null}, {"id": 19274, "message_id": "bot_3A672478EFCF9E1CB876_4844", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟ 😊", "created_at": "2026-04-25T17:49:20.166697", "media_url": null, "media_mime_type": null}, {"id": 19275, "message_id": "3A8D9C88152F8689DE61", "sender": "user", "message_type": "text", "content": "Bonjour c’est pour un traitement de pose implant dentaire 🦷", "created_at": "2026-04-25T17:54:22.615754", "media_url": null, "media_mime_type": null}, {"id": 19276, "message_id": "bot_3A8D9C88152F8689DE61_4966", "sender": "bot", "message_type": "text", "content": "Bonjour et merci pour votre message 😊\n\nPour bien vous orienter concernant la pose d’implant dentaire, pouvez-vous me donner votre nom complet et le moment qui vous conviendrait pour une consultation avec Dr Haitham Boutaib ? Cela nous permettra de transmettre votre demande à l’équipe qui vous contactera pour fixer un rendez-vous selon les disponibilités.\n\nMerci beaucoup !", "created_at": "2026-04-25T17:54:35.586706", "media_url": null, "media_mime_type": null}, {"id": 19277, "message_id": "3A864DA8CC4D9522E338", "sender": "user", "message_type": "text", "content": "Oui bien sûr je vous envoie ça demain انشالله", "created_at": "2026-04-25T17:56:00.734524", "media_url": null, "media_mime_type": null}, {"id": 19278, "message_id": "bot_3A864DA8CC4D9522E338_3774", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre retour ! Pas de souci, prenez votre temps et envoyez-moi les informations quand vous serez prêt(e) إن شاء الله. On reste à votre disposition 😊", "created_at": "2026-04-25T17:56:11.568748", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre retour ! Pas de souci, p Merci beaucoup pour votre retour ! Pas de souci, prenez votre temps et envoyez-moi les informations quand vous serez prêt(e) إن شاء الله. On reste à votre disposition 😊...
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[{"id": 19571, "message_id": " [{"id": 19571, "message_id": "A59EB3AD8B44D773A38B4A26CB800AA8", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-27T08:35:36.730846", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5467/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19573, "message_id": "3EB0081916F20D5EB4DA4E", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ALLAL Benmerzouk*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *lundi 18 mai 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*ALLAL *\r\nلديكم موعد مع ** يوم *الأثنين 18 ماي 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-27T08:38:30.444169", "media_url": null, "media_mime_type": null}, {"id": 19577, "message_id": "3AC742413779CA0CEA6D", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-04-27T08:41:05.202854", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5470/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19578, "message_id": "3A7C8677288226149642", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-27T08:41:12.082538", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5471/download", "media_mime_type": "image/jpeg"}, {"id": 19579, "message_id": "A565A37990F7FFCE9A637FB04E7165D8", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-27T08:42:00.832989", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5472/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19580, "message_id": "3A0396D700E690BA9DA2", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-27T08:42:19.132353", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5473/download", "media_mime_type": "image/jpeg"}, {"id": 19583, "message_id": "3A653D7A50FFCCAC198A", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-04-27T08:43:15.165732", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5475/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19590, "message_id": "A5E5C3751E9BA198DECBB2DE8CC2F03B", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-27T08:48:23.407422", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5478/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19641, "message_id": "3A4E89714C6EF15C1C96", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-04-27T09:36:34.246855", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5492/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19651, "message_id": "A5B8E0E55656122E0763D22AE4E758D7", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-27T09:44:12.921070", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5495/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 26605, "message_id": "3AF374938EA29AFD8E15", "sender": "user", "message_type": "text", "content": "Bonjour je reviens vers vous concernant le rdv du 18 avril malheureusement je ne pourrai pas être présent mon déplacement a été décalé au mois juin je prendrai contact avec vous 2 semaines avant pour confirmer \nBien à vous", "created_at": "2026-05-10T10:00:17.268701", "media_url": null, "media_mime_type": null}, {"id": 26609, "message_id": "bot_3AF374938EA29AFD8E15_7040", "sender": "bot", "message_type": "text", "content": "Bonjour et merci de nous avoir prévenus. L’annulation de votre rendez-vous du 18 avril est bien transmise à l’équipe. N’hésitez pas à nous recontacter quand vous serez disponible en juin, ce sera avec plaisir !\n\nBonne continuation et à bientôt إن شاء الله 🙏🏻", "created_at": "2026-05-10T10:00:32.250068", "media_url": null, "media_mime_type": null}]...
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Bonjour et merci de nous avoir prévenus. L’annulat Bonjour et merci de nous avoir prévenus. L’annulation de votre rendez-vous du 18 avril est bien transmise à l’équipe. N’hésitez pas à nous recontacter quand vous serez disponible en juin, ce sera avec plaisir !
Bonne continuation et à bientôt إن شاء الله 🙏🏻...
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[{"id": 42248, "message_id": " [{"id": 42248, "message_id": "3A7DABC513D5AFB27CFB", "sender": "user", "message_type": "text", "content": "Salam normalement j’ai un rdv demain c’est toujours maintenu ?", "created_at": "2026-06-11T18:22:55.861147", "media_url": null, "media_mime_type": null}, {"id": 42249, "message_id": "bot_3A7DABC513D5AFB27CFB_3946", "sender": "bot", "message_type": "text", "content": "Je ne peux pas accéder directement au statut de votre rendez-vous.", "created_at": "2026-06-11T18:23:08.155357", "media_url": null, "media_mime_type": null}, {"id": 42250, "message_id": "bot_3A7DABC513D5AFB27CFB_3557", "sender": "bot", "message_type": "text", "content": "Votre demande a bien été transmise à l’équipe, ils vont vous recontacter rapidement pour confirmer si le rendez-vous de demain est maintenu إن شاء الله 🙏🏻\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part.", "created_at": "2026-06-11T18:23:08.203817", "media_url": null, "media_mime_type": null}]...
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Bonjour ! Je ne peux pas accéder directement au st Bonjour ! Je ne peux pas accéder directement au statut de votre rendez-vous. Votre demande a bien été transmise à l’équipe, ils vont vous recontacter rapidement pour confirmer si le rendez-vous de demain est maintenu إن شاء الله 🙏🏻
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part....
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[{"id": 42248, "message_id": " [{"id": 42248, "message_id": "3A7DABC513D5AFB27CFB", "sender": "user", "message_type": "text", "content": "Salam normalement j’ai un rdv demain c’est toujours maintenu ?", "created_at": "2026-06-11T18:22:55.861147", "media_url": null, "media_mime_type": null}, {"id": 42249, "message_id": "bot_3A7DABC513D5AFB27CFB_3946", "sender": "bot", "message_type": "text", "content": "Je ne peux pas accéder directement au statut de votre rendez-vous.", "created_at": "2026-06-11T18:23:08.155357", "media_url": null, "media_mime_type": null}, {"id": 42250, "message_id": "bot_3A7DABC513D5AFB27CFB_3557", "sender": "bot", "message_type": "text", "content": "Votre demande a bien été transmise à l’équipe, ils vont vous recontacter rapidement pour confirmer si le rendez-vous de demain est maintenu إن شاء الله 🙏🏻\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part.", "created_at": "2026-06-11T18:23:08.203817", "media_url": null, "media_mime_type": null}, {"id": 42251, "message_id": "3AD3FA59057F1B6DA70B", "sender": "user", "message_type": "text", "content": "Ok je suis à Tanger sinon début de semaine prochaine", "created_at": "2026-06-11T18:24:12.566512", "media_url": null, "media_mime_type": null}, {"id": 42255, "message_id": "bot_3AD3FA59057F1B6DA70B_4780", "sender": "bot", "message_type": "text", "content": "Votre demande a bien été transmise à l’équipe, ils vont vous recontacter rapidement pour confirmer la date qui vous conviendra.", "created_at": "2026-06-11T18:24:27.484806", "media_url": null, "media_mime_type": null}, {"id": 42256, "message_id": "bot_3AD3FA59057F1B6DA70B_6962", "sender": "bot", "message_type": "text", "content": "Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-06-11T18:24:27.537537", "media_url": null, "media_mime_type": null}]...
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Votre demande a bien été transmise à l’équipe, ils Votre demande a bien été transmise à l’équipe, ils vont vous recontacter rapidement pour confirmer la date qui vous conviendra.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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