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[{"id": 14872, "message_id": " [{"id": 14872, "message_id": "2AFC2644E40D16AEAAD6", "sender": "user", "message_type": "text", "content": "عفاك بغيت نسقسي على حساب زراعه", "created_at": "2026-04-13T13:55:48.603950", "media_url": null, "media_mime_type": null}, {"id": 14873, "message_id": "bot_2AFC2644E40D16AEAAD6_4477", "sender": "bot", "message_type": "text", "content": "بالنسبة لزراعة الأسنان، كنستعملو تقنيات حديثة بحال scanner 3D باش تكون الدقة عالية فالتركيب. الثمن ديال implant مع pilier كيبدا من 8000DH. واش بغيتو شي consultation باش يشوف Dr Haitham الحالة ديالكوم بالضبط؟", "created_at": "2026-04-13T13:56:09.640379", "media_url": null, "media_mime_type": null}, {"id": 14874, "message_id": "2A8B11E8F9D17F50754A", "sender": "user", "message_type": "text", "content": "شمن نوع د زرعه كتستخدمو ؟", "created_at": "2026-04-13T13:56:39.991725", "media_url": null, "media_mime_type": null}, {"id": 14875, "message_id": "bot_2A8B11E8F9D17F50754A_9598", "sender": "bot", "message_type": "text", "content": "كنستعملو implants osseux (زراعة الأسنان اللي كتتركب فالعظم) وكنخططو العملية باستعمال scanner 3D باش تكون الدقة عالية بزاف. كل حالة كتحتاج تقييم خاص على حساب العظم ديالكوم وعدد الأسنان اللي خاصين بالزراعة. واش بغيتو شي consultation باش يشرح ليكوم الدكتور الأنواع اللي تناسب الحالة ديالكوم؟", "created_at": "2026-04-13T13:57:02.872512", "media_url": null, "media_mime_type": null}, {"id": 14880, "message_id": "2A9AE175D96CB4F3C5E3", "sender": "user", "message_type": "text", "content": "شمن براند كتستخدمو ؟", "created_at": "2026-04-13T13:58:53.683840", "media_url": null, "media_mime_type": null}, {"id": 14881, "message_id": "bot_2A9AE175D96CB4F3C5E3_1894", "sender": "bot", "message_type": "text", "content": "بالنسبة للبراندات اللي كنستعملو فزراعة الأسنان، الصراحة هاد المعلومة خاص الدكتور يوضحها ليكوم مباشرة على حساب الحالة ديالكوم. غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻\n\nيلا محتاجين شي توضيح آخر ولا بغيتو consultation، مرحبا بيكوم!", "created_at": "2026-04-13T13:59:14.109715", "media_url": null, "media_mime_type": null}, {"id": 14882, "message_id": "2A0861A575CED470FC71", "sender": "user", "message_type": "text", "content": "<reply_to>غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻\n\nيلا محتاجين شي توضيح آخر ولا بغيتو consultation، مرحبا بيكوم!</reply_to> Consultation chhal ?", "created_at": "2026-04-13T14:00:25.836629", "media_url": null, "media_mime_type": null}, {"id": 14883, "message_id": "bot_2A0861A575CED470FC71_4513", "sender": "bot", "message_type": "text", "content": "consultation عندنا بـ 200DH 😊 واش بغيتو شي موعد؟", "created_at": "2026-04-13T14:00:38.261911", "media_url": null, "media_mime_type": null}, {"id": 14884, "message_id": "2A3BF74BEC2DDDFE3E3C", "sender": "user", "message_type": "text", "content": "Maymkanchi n3mel consultation w ana maarfachi brand li katstkhdmo f zira3a saqsili w dik sa3a nji", "created_at": "2026-04-13T14:01:35.284812", "media_url": null, "media_mime_type": null}, {"id": 14886, "message_id": "bot_2A3BF74BEC2DDDFE3E3C_6697", "sender": "bot", "message_type": "text", "content": "مفهوم كلامك، ولكن صراحة اختيار البراند المناسب كيتحدد غالباً بعد المعاينة عند الدكتور، حيث كاينين أنواع وبراندات مختلفة وكل حالة كتحتاج حل خاص. يلا بغيتي، نقدر نبلغ الفريق باش يجاوبك على البراندات اللي كيستعملو قبل ما تجي.\n\nواش بغيتيني نبلغهم يتواصلوا معك ويعطيوك التفاصيل على البراندات قبل ما تحجز الموعد؟", "created_at": "2026-04-13T14:01:48.343698", "media_url": null, "media_mime_type": null}, {"id": 14887, "message_id": "2A8B5F6FFD33722612A0", "sender": "user", "message_type": "text", "content": "<reply_to>يلا بغيتي، نقدر نبلغ الفريق باش يجاوبك على البراندات اللي كيستعملو قبل ما تجي.</reply_to> واش عندكم straumnn و nobel care", "created_at": "2026-04-13T14:04:21.121998", "media_url": null, "media_mime_type": null}, {"id": 14888, "message_id": "bot_2A8B5F6FFD33722612A0_1587", "sender": "bot", "message_type": "text", "content": "كنعتدر، ماعنديش دراية واش عندنا ستراومان أو نوبل كير بالضبط فالمركز. غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم ويعطيوكوم التفاصيل على البراندات اللي كيستعملو إن شاء الله. \n\nإلا عندكوم أي سؤال آخر، مرحبا!", "created_at": "2026-04-13T14:04:41.574689", "media_url": null, "media_mime_type": null}]...
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كنعتدر، ماعنديش دراية واش عندنا ستراومان أو نوبل ك كنعتدر، ماعنديش دراية واش عندنا ستراومان أو نوبل كير بالضبط فالمركز. غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم ويعطيوكوم التفاصيل على البراندات اللي كيستعملو إن شاء الله.
إلا عندكوم أي سؤال آخر، مرحبا!...
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[{"id": 14874, "message_id": " [{"id": 14874, "message_id": "2A8B11E8F9D17F50754A", "sender": "user", "message_type": "text", "content": "شمن نوع د زرعه كتستخدمو ؟", "created_at": "2026-04-13T13:56:39.991725", "media_url": null, "media_mime_type": null}, {"id": 14875, "message_id": "bot_2A8B11E8F9D17F50754A_9598", "sender": "bot", "message_type": "text", "content": "كنستعملو implants osseux (زراعة الأسنان اللي كتتركب فالعظم) وكنخططو العملية باستعمال scanner 3D باش تكون الدقة عالية بزاف. كل حالة كتحتاج تقييم خاص على حساب العظم ديالكوم وعدد الأسنان اللي خاصين بالزراعة. واش بغيتو شي consultation باش يشرح ليكوم الدكتور الأنواع اللي تناسب الحالة ديالكوم؟", "created_at": "2026-04-13T13:57:02.872512", "media_url": null, "media_mime_type": null}, {"id": 14880, "message_id": "2A9AE175D96CB4F3C5E3", "sender": "user", "message_type": "text", "content": "شمن براند كتستخدمو ؟", "created_at": "2026-04-13T13:58:53.683840", "media_url": null, "media_mime_type": null}, {"id": 14881, "message_id": "bot_2A9AE175D96CB4F3C5E3_1894", "sender": "bot", "message_type": "text", "content": "بالنسبة للبراندات اللي كنستعملو فزراعة الأسنان، الصراحة هاد المعلومة خاص الدكتور يوضحها ليكوم مباشرة على حساب الحالة ديالكوم. غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻\n\nيلا محتاجين شي توضيح آخر ولا بغيتو consultation، مرحبا بيكوم!", "created_at": "2026-04-13T13:59:14.109715", "media_url": null, "media_mime_type": null}, {"id": 14882, "message_id": "2A0861A575CED470FC71", "sender": "user", "message_type": "text", "content": "<reply_to>غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻\n\nيلا محتاجين شي توضيح آخر ولا بغيتو consultation، مرحبا بيكوم!</reply_to> Consultation chhal ?", "created_at": "2026-04-13T14:00:25.836629", "media_url": null, "media_mime_type": null}, {"id": 14883, "message_id": "bot_2A0861A575CED470FC71_4513", "sender": "bot", "message_type": "text", "content": "consultation عندنا بـ 200DH 😊 واش بغيتو شي موعد؟", "created_at": "2026-04-13T14:00:38.261911", "media_url": null, "media_mime_type": null}, {"id": 14884, "message_id": "2A3BF74BEC2DDDFE3E3C", "sender": "user", "message_type": "text", "content": "Maymkanchi n3mel consultation w ana maarfachi brand li katstkhdmo f zira3a saqsili w dik sa3a nji", "created_at": "2026-04-13T14:01:35.284812", "media_url": null, "media_mime_type": null}, {"id": 14886, "message_id": "bot_2A3BF74BEC2DDDFE3E3C_6697", "sender": "bot", "message_type": "text", "content": "مفهوم كلامك، ولكن صراحة اختيار البراند المناسب كيتحدد غالباً بعد المعاينة عند الدكتور، حيث كاينين أنواع وبراندات مختلفة وكل حالة كتحتاج حل خاص. يلا بغيتي، نقدر نبلغ الفريق باش يجاوبك على البراندات اللي كيستعملو قبل ما تجي.\n\nواش بغيتيني نبلغهم يتواصلوا معك ويعطيوك التفاصيل على البراندات قبل ما تحجز الموعد؟", "created_at": "2026-04-13T14:01:48.343698", "media_url": null, "media_mime_type": null}, {"id": 14887, "message_id": "2A8B5F6FFD33722612A0", "sender": "user", "message_type": "text", "content": "<reply_to>يلا بغيتي، نقدر نبلغ الفريق باش يجاوبك على البراندات اللي كيستعملو قبل ما تجي.</reply_to> واش عندكم straumnn و nobel care", "created_at": "2026-04-13T14:04:21.121998", "media_url": null, "media_mime_type": null}, {"id": 14888, "message_id": "bot_2A8B5F6FFD33722612A0_1587", "sender": "bot", "message_type": "text", "content": "كنعتدر، ماعنديش دراية واش عندنا ستراومان أو نوبل كير بالضبط فالمركز. غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم ويعطيوكوم التفاصيل على البراندات اللي كيستعملو إن شاء الله. \n\nإلا عندكوم أي سؤال آخر، مرحبا!", "created_at": "2026-04-13T14:04:41.574689", "media_url": null, "media_mime_type": null}, {"id": 14889, "message_id": "2ACCCBCBA88BE3A9BD32", "sender": "user", "message_type": "text", "content": "<reply_to>غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم ويعطيوكوم التفاصيل على البراندات اللي كيستعملو إن شاء الله.</reply_to> Ok", "created_at": "2026-04-13T14:05:51.625367", "media_url": null, "media_mime_type": null}, {"id": 14891, "message_id": "bot_2ACCCBCBA88BE3A9BD32_2664", "sender": "bot", "message_type": "text", "content": "بارك الله فيكوم 🙏🏻 إذا احتاجيتو شي حاجة أخرى، أنا هنا رهن الإشارة.", "created_at": "2026-04-13T14:06:04.447429", "media_url": null, "media_mime_type": null}]...
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بارك الله فيكوم 🙏🏻 إذا احتاجيتو شي حاجة أخرى، أنا بارك الله فيكوم 🙏🏻 إذا احتاجيتو شي حاجة أخرى، أنا هنا رهن الإشارة....
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[{"id": 14891, "message_id": " [{"id": 14891, "message_id": "bot_2ACCCBCBA88BE3A9BD32_2664", "sender": "bot", "message_type": "text", "content": "بارك الله فيكوم 🙏🏻 إذا احتاجيتو شي حاجة أخرى، أنا هنا رهن الإشارة.", "created_at": "2026-04-13T14:06:04.447429", "media_url": null, "media_mime_type": null}, {"id": 15951, "message_id": "A5CCCD9630FAC6920B6A32E7D7C70A99", "sender": "bot", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ التسجيل الصوتي:\n\n\"السلام عليكم صباح الخير، كي صبحتِ مزيانة؟ بالنسبة لـ **la marque** ديال **les implants**، خدامين بـ **Biotech**، ولكن ضروري كتجي كتعمل **consultation**، خصنا نشوفولك الحالة، نعملولك واحد **radio** كيبين الحالة ديال العظم ديالك، ماشي **radio panoramique**، هاد الـ **radio** سميتو **Cone Beam**، كنخدموا بيه عاد باش كيقدر زعما الدكتور يحدد واش تصلحلك **l’implant** ولا لا.\"", "created_at": "2026-04-15T09:10:53.429334", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4168/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16016, "message_id": "2A695C5556C497DCB22B", "sender": "user", "message_type": "text", "content": "سلام", "created_at": "2026-04-15T11:06:22.857994", "media_url": null, "media_mime_type": null}, {"id": 16017, "message_id": "2A5A58688E9FF1EAAA78", "sender": "user", "message_type": "text", "content": "صراحه انا مخصنيشي هادي انا خصني سترومن و لا نوبل كير", "created_at": "2026-04-15T11:07:14.360713", "media_url": null, "media_mime_type": null}, {"id": 16023, "message_id": "A5607813CC09A312DF9FE6DB0F2CE8C7", "sender": "bot", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ المقطع الصوتي (بالدارجة المغربية):\n\n**\"السلام عليكم مدام خديجة، لاباس عليك؟ كلشي مزيان؟ بخير؟ صافي وقيلة وصلتي.\"**\n\n**Transcription in Latin script:**\n\"السلام عليكم Madame Khadija, labas alik? Kulchi mezyan? Bekhayr? Safi waqila wsalti.\"", "created_at": "2026-04-15T11:10:17.955058", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4183/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16062, "message_id": "2A14941C2950B0B91457", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio in Moroccan Darija and French:\n\n\"وحاجة أخرى، معرفتش أنا نتوما شحال كتعملوا، يعني الزراعة، يعني من لاش للاش؟ ابتداء من لاش كتعملوا؟ بصراحة، يعني إذا هداك، ديك ساعة نجي نعمل consultation.\"", "created_at": "2026-04-15T11:44:13.484535", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4199/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16063, "message_id": "A570E1CF06AB4581D16991785AD180C5", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام عليكم أختي، كاين مزيان؟ بخير، الصحة لاباس؟ واخا شوف عطيني شوية د الوقت، غندخل عند الدكتور، وغنرد عليك، ونهضرو مع الشركة، ونشوف زعما، ونقولك الثمن ونقولك هادشي داخل كامل، نشرحلك كولشي.\"\n\n**Latin Script:**\n\"Salam alaykum khti, ki mzyana? Bikhir, saha labas? Wakha shouf atini shwiya d l-waqt, ghandkhol 3and docteur, w ghanrd 3lik, w nhdro m3a l-charika, w nshouf za3ma, w ngoulik l-taman w ngoulik hadshi dakhel kamel, nchrah lik koulchi.\"", "created_at": "2026-04-15T11:48:16.985680", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4200/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16079, "message_id": "2A1C31D4149EA1CBA6A0", "sender": "user", "message_type": "voice", "content": "[Voice message] Certainly! Here’s the transcription of the audio in Moroccan Darija:\n\n\"صافي الحمد لله دزنا مزيان، كولشي مزيان. شوفي، نقدر نقول ليك أنا عندي الراديو، نقدر نصيفط ليك ديك التصويرة ديال ديك... حيت أنا باقي عندي ديك الجدر باقي تما، فهمتي؟ وفحال اللي هو مسوس وكولشي، فهمتي؟ وأنا زعما ما زولتوش على حساب زعما باش نزولو ونزرع، فهمتي؟ إذا كان، نصيفطو ليك باش يشوف زعما يقول ليك واش صالح ليها الزرع ولا لا، وشني اسمو، وترجعي ليا داكشي لاخر، إذا كان صافي نجي نزرعها عندو.\"", "created_at": "2026-04-15T11:57:57.135428", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4207/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16703, "message_id": "A53CD356FDCA5AA53EC3A318FB0DE5EE", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم، صباح الخير، كي صبحتي مزيان؟ عفاهمك أنا فاهمك، البارح هدرت مع الدكتور ومع الشركة، زعما والو، زعما حايين باقين غادي نخدمو بـ Biotech، فهمتي كيفاش؟ ما كرهناش ولكن زعما حالياً هادشي لي كاين، زعما كاينة غير Biotech.", "created_at": "2026-04-16T12:02:31.196704", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4456/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16740, "message_id": "2A9731819FFB70EF92D8", "sender": "user", "message_type": "text", "content": "لا والو مخصنيشي هادي", "created_at": "2026-04-16T12:33:37.620877", "media_url": null, "media_mime_type": null}, {"id": 16741, "message_id": "2A65909A0EC2D9409125", "sender": "user", "message_type": "text", "content": "شكرا", "created_at": "2026-04-16T12:33:39.382306", "media_url": null, "media_mime_type": null}, {"id": 16742, "message_id": "bot_2A65909A0EC2D9409125_8643", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻 إذا احتاجيتو شي حاجة أخرى، أنا هنا رهن الإشارة.", "created_at": "2026-04-16T12:34:32.735442", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيكوم 🙏🏻 إذا احتاجيتو شي حاجة أخرى، أن العفو مرحبا بيكوم 🙏🏻 إذا احتاجيتو شي حاجة أخرى، أنا هنا رهن الإشارة....
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[{"id": 14934, "message_id": " [{"id": 14934, "message_id": "2AE00CACCE676039D441", "sender": "user", "message_type": "text", "content": "Cc", "created_at": "2026-04-13T14:38:32.719225", "media_url": null, "media_mime_type": null}, {"id": 14935, "message_id": "bot_2AE00CACCE676039D441_4108", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay. Comment puis-je vous aider ?", "created_at": "2026-04-13T14:38:46.518178", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay. Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay. Comment puis-je vous aider ?...
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[{"id": 14934, "message_id": " [{"id": 14934, "message_id": "2AE00CACCE676039D441", "sender": "user", "message_type": "text", "content": "Cc", "created_at": "2026-04-13T14:38:32.719225", "media_url": null, "media_mime_type": null}, {"id": 14935, "message_id": "bot_2AE00CACCE676039D441_4108", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay. Comment puis-je vous aider ?", "created_at": "2026-04-13T14:38:46.518178", "media_url": null, "media_mime_type": null}, {"id": 14936, "message_id": "2A242BC0B4D462AACC2A", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-04-13T14:39:45.666070", "media_url": null, "media_mime_type": null}, {"id": 14937, "message_id": "2AF211F0CF1BD990B94D", "sender": "user", "message_type": "text", "content": "T es dispo stp ?", "created_at": "2026-04-13T14:39:52.900395", "media_url": null, "media_mime_type": null}, {"id": 14938, "message_id": "2AF86BF27BD7E9EB9CE5", "sender": "user", "message_type": "text", "content": "C est tarik", "created_at": "2026-04-13T14:39:54.661196", "media_url": null, "media_mime_type": null}, {"id": 14939, "message_id": "bot_2AF86BF27BD7E9EB9CE5_6458", "sender": "bot", "message_type": "text", "content": "Bonjour Tarik ! 😊 Merci pour votre message. Pour mieux vous aider, pouvez-vous me préciser le type de soin ou la raison de votre visite, ainsi que vos disponibilités ?", "created_at": "2026-04-13T14:40:06.555361", "media_url": null, "media_mime_type": null}]...
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Bonjour Tarik ! 😊 Merci pour votre message. Pour m Bonjour Tarik ! 😊 Merci pour votre message. Pour mieux vous aider, pouvez-vous me préciser le type de soin ou la raison de votre visite, ainsi que vos disponibilités ?...
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[{"id": 14972, "message_id": " [{"id": 14972, "message_id": "3A62AE6C9C91AD30F9F8", "sender": "user", "message_type": "text", "content": "Bonjour Tanger Bay Dental Center", "created_at": "2026-04-13T15:06:00.595731", "media_url": null, "media_mime_type": null}, {"id": 14973, "message_id": "A5984A7058A60AD16C3789B124E9C5FE", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-13T15:06:04.493309", "media_url": null, "media_mime_type": null}, {"id": 14975, "message_id": "bot_3A62AE6C9C91AD30F9F8_2681", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et votre accueil chaleureux 😊 إذا كنتو محتاجين شي مساعدة أو عندكوم سؤال، أنا هنا رهن الإشارة ديالكوم. كيفاش نقدر نعاونكوم اليوم؟", "created_at": "2026-04-13T15:06:19.195571", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre message et votre accueil Merci beaucoup pour votre message et votre accueil chaleureux 😊 إذا كنتو محتاجين شي مساعدة أو عندكوم سؤال، أنا هنا رهن الإشارة ديالكوم. كيفاش نقدر نعاونكوم اليوم؟...
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[{"id": 14972, "message_id": " [{"id": 14972, "message_id": "3A62AE6C9C91AD30F9F8", "sender": "user", "message_type": "text", "content": "Bonjour Tanger Bay Dental Center", "created_at": "2026-04-13T15:06:00.595731", "media_url": null, "media_mime_type": null}, {"id": 14973, "message_id": "A5984A7058A60AD16C3789B124E9C5FE", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-13T15:06:04.493309", "media_url": null, "media_mime_type": null}, {"id": 14975, "message_id": "bot_3A62AE6C9C91AD30F9F8_2681", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et votre accueil chaleureux 😊 إذا كنتو محتاجين شي مساعدة أو عندكوم سؤال، أنا هنا رهن الإشارة ديالكوم. كيفاش نقدر نعاونكوم اليوم؟", "created_at": "2026-04-13T15:06:19.195571", "media_url": null, "media_mime_type": null}, {"id": 14976, "message_id": "3A081F4B93E1EAD5E80B", "sender": "user", "message_type": "text", "content": "Bonjours j’aimerais prendre un rendez vous", "created_at": "2026-04-13T15:06:22.005813", "media_url": null, "media_mime_type": null}, {"id": 14978, "message_id": "3A804E2BB439AD8BC3B8", "sender": "user", "message_type": "text", "content": "Pour un soins des dents", "created_at": "2026-04-13T15:06:29.843391", "media_url": null, "media_mime_type": null}, {"id": 14979, "message_id": "3AC0E7463050A9096F23", "sender": "user", "message_type": "text", "content": "J’ai actuellement des facette", "created_at": "2026-04-13T15:06:35.122806", "media_url": null, "media_mime_type": null}, {"id": 14980, "message_id": "3A99BB30391033602731", "sender": "user", "message_type": "text", "content": "Je souhaite faire un détartrage", "created_at": "2026-04-13T15:06:44.510504", "media_url": null, "media_mime_type": null}, {"id": 14982, "message_id": "bot_3A99BB30391033602731_6521", "sender": "bot", "message_type": "text", "content": "Merci pour les précisions ! Pour bien avancer avec la prise de rendez-vous, pouvez-vous me donner votre nom complet ainsi que vos disponibilités pour le détartrage ?", "created_at": "2026-04-13T15:06:57.354336", "media_url": null, "media_mime_type": null}]...
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Merci pour les précisions ! Pour bien avancer avec Merci pour les précisions ! Pour bien avancer avec la prise de rendez-vous, pouvez-vous me donner votre nom complet ainsi que vos disponibilités pour le détartrage ?...
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[{"id": 14972, "message_id": " [{"id": 14972, "message_id": "3A62AE6C9C91AD30F9F8", "sender": "user", "message_type": "text", "content": "Bonjour Tanger Bay Dental Center", "created_at": "2026-04-13T15:06:00.595731", "media_url": null, "media_mime_type": null}, {"id": 14973, "message_id": "A5984A7058A60AD16C3789B124E9C5FE", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-13T15:06:04.493309", "media_url": null, "media_mime_type": null}, {"id": 14975, "message_id": "bot_3A62AE6C9C91AD30F9F8_2681", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et votre accueil chaleureux 😊 إذا كنتو محتاجين شي مساعدة أو عندكوم سؤال، أنا هنا رهن الإشارة ديالكوم. كيفاش نقدر نعاونكوم اليوم؟", "created_at": "2026-04-13T15:06:19.195571", "media_url": null, "media_mime_type": null}, {"id": 14976, "message_id": "3A081F4B93E1EAD5E80B", "sender": "user", "message_type": "text", "content": "Bonjours j’aimerais prendre un rendez vous", "created_at": "2026-04-13T15:06:22.005813", "media_url": null, "media_mime_type": null}, {"id": 14978, "message_id": "3A804E2BB439AD8BC3B8", "sender": "user", "message_type": "text", "content": "Pour un soins des dents", "created_at": "2026-04-13T15:06:29.843391", "media_url": null, "media_mime_type": null}, {"id": 14979, "message_id": "3AC0E7463050A9096F23", "sender": "user", "message_type": "text", "content": "J’ai actuellement des facette", "created_at": "2026-04-13T15:06:35.122806", "media_url": null, "media_mime_type": null}, {"id": 14980, "message_id": "3A99BB30391033602731", "sender": "user", "message_type": "text", "content": "Je souhaite faire un détartrage", "created_at": "2026-04-13T15:06:44.510504", "media_url": null, "media_mime_type": null}, {"id": 14982, "message_id": "bot_3A99BB30391033602731_6521", "sender": "bot", "message_type": "text", "content": "Merci pour les précisions ! Pour bien avancer avec la prise de rendez-vous, pouvez-vous me donner votre nom complet ainsi que vos disponibilités pour le détartrage ?", "created_at": "2026-04-13T15:06:57.354336", "media_url": null, "media_mime_type": null}, {"id": 14983, "message_id": "3A587259425384A58557", "sender": "user", "message_type": "text", "content": "Et voir si on peux améliore quelque choses", "created_at": "2026-04-13T15:07:03.003470", "media_url": null, "media_mime_type": null}, {"id": 14984, "message_id": "3AF3385DDB39A878AAE9", "sender": "user", "message_type": "text", "content": "Alkhalfioui Younesse", "created_at": "2026-04-13T15:07:10.918903", "media_url": null, "media_mime_type": null}, {"id": 14985, "message_id": "3AC3331680CFF9B4A54D", "sender": "user", "message_type": "text", "content": "Dispo à partir de samedi", "created_at": "2026-04-13T15:07:18.651271", "media_url": null, "media_mime_type": null}, {"id": 14990, "message_id": "bot_3AC3331680CFF9B4A54D_3133", "sender": "bot", "message_type": "text", "content": "Votre demande est bien transmise à l’équipe, qui vous contactera pour confirmer le rendez-vous à partir de samedi.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-13T15:07:39.078138", "media_url": null, "media_mime_type": null}]...
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Votre demande est bien transmise à l’équipe, qui v Votre demande est bien transmise à l’équipe, qui vous contactera pour confirmer le rendez-vous à partir de samedi.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 15005, "message_id": " [{"id": 15005, "message_id": "A50492A75F33E90E9155605812ACD0E8", "sender": "user", "message_type": "text", "content": "Bonjour Docteur,\n\nJ’ai remarqué que beaucoup de cabinets publient du contenu ou lancent parfois des publicités, mais sans réel système clair pour transformer cela en rendez-vous.\n\nC’est justement sur cette partie que je travaille.\n\nSi cela vous intéresse, je peux vous expliquer cela très simplement.", "created_at": "2026-04-13T15:33:20.691017", "media_url": null, "media_mime_type": null}, {"id": 15006, "message_id": "A5289F899F24A8483481BD1C871994EB", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-13T15:33:20.920714", "media_url": null, "media_mime_type": null}, {"id": 15007, "message_id": "bot_A50492A75F33E90E9155605812ACD0E8_907", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et votre accueil chaleureux 😊 Si vous avez besoin d’aide ou d’informations, n’hésitez pas à préciser votre demande. Nous sommes à votre disposition !", "created_at": "2026-04-13T15:33:34.297666", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre message et votre accueil Merci beaucoup pour votre message et votre accueil chaleureux 😊 Si vous avez besoin d’aide ou d’informations, n’hésitez pas à préciser votre demande. Nous sommes à votre disposition !...
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[{"id": 15037, "message_id": " [{"id": 15037, "message_id": "3EB0901E3AF19CEFE834F6", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an advertisement for a dental service. The image shows a dental professional using an intra-oral scanner on a patient lying back in a dental chair. A digital scan of an upper dental arch is visible on a large monitor. The ad text is prominently displayed in French, highlighting the introduction of a new, free intra-oral scan service. The bottom section includes a logo (MADA) and a green contact button. The general colors are teal, orange, white, and gray. Layout is clean, clear, and professional. Various parts of the ad use different font weights and colors to emphasize key points such as 'scan intra-oral GRATUIT' and 'empreintes numériques'.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"unclear\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"unclear\",\n \"alignment\": \"unclear\",\n \"calculus_plaque\": \"unclear\",\n \"periapical_areas\": \"unclear\",\n \"other_findings\": \"no clinical details observable due to the promotional/ad", "created_at": "2026-04-13T15:53:09.669856", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3853/download", "media_mime_type": "image/jpeg"}, {"id": 15039, "message_id": "A514CB2DE0DEED9B4728C0B2BE8D7E5E", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-13T15:53:10.494204", "media_url": null, "media_mime_type": null}, {"id": 15040, "message_id": "bot_3EB0901E3AF19CEFE834F6_3745", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 N'hésitez pas à nous dire comment on peut vous aider !", "created_at": "2026-04-13T15:53:29.003564", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre message et bienvenue enc Merci beaucoup pour votre message et bienvenue encore une fois 😊 N'hésitez pas à nous dire comment on peut vous aider !...
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[{"id": 15037, "message_id": " [{"id": 15037, "message_id": "3EB0901E3AF19CEFE834F6", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an advertisement for a dental service. The image shows a dental professional using an intra-oral scanner on a patient lying back in a dental chair. A digital scan of an upper dental arch is visible on a large monitor. The ad text is prominently displayed in French, highlighting the introduction of a new, free intra-oral scan service. The bottom section includes a logo (MADA) and a green contact button. The general colors are teal, orange, white, and gray. Layout is clean, clear, and professional. Various parts of the ad use different font weights and colors to emphasize key points such as 'scan intra-oral GRATUIT' and 'empreintes numériques'.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"unclear\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"unclear\",\n \"alignment\": \"unclear\",\n \"calculus_plaque\": \"unclear\",\n \"periapical_areas\": \"unclear\",\n \"other_findings\": \"no clinical details observable due to the promotional/ad", "created_at": "2026-04-13T15:53:09.669856", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3853/download", "media_mime_type": "image/jpeg"}, {"id": 15039, "message_id": "A514CB2DE0DEED9B4728C0B2BE8D7E5E", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-13T15:53:10.494204", "media_url": null, "media_mime_type": null}, {"id": 15040, "message_id": "bot_3EB0901E3AF19CEFE834F6_3745", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 N'hésitez pas à nous dire comment on peut vous aider !", "created_at": "2026-04-13T15:53:29.003564", "media_url": null, "media_mime_type": null}, {"id": 15041, "message_id": "3EB086C4D4FF4285DB23EB", "sender": "user", "message_type": "text", "content": " Bonjour Docteur, \n\nNous passns au digital ! 🚀 Nous vous offrons désormais la prise d'empreinte numérique GRATUITE. \nOn se déplace à votre cabinet pour scanner vos patients : zéro silicone, 100% précision. \nPrêt à tester sur votre prochain cas ?\"\n\n خولة \n 0631655516 ", "created_at": "2026-04-13T15:53:29.583740", "media_url": null, "media_mime_type": null}, {"id": 15045, "message_id": "bot_3EB086C4D4FF4285DB23EB_1699", "sender": "bot", "message_type": "text", "content": "كنعتدر، غادي نبلغ الفريق باش يتواصلوا بيكوم بخصوص هاد الطلب إن شاء الله 🙏🏻", "created_at": "2026-04-13T15:53:44.337271", "media_url": null, "media_mime_type": null}]...
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كنعتدر، غادي نبلغ الفريق باش يتواصلوا بيكوم بخصوص كنعتدر، غادي نبلغ الفريق باش يتواصلوا بيكوم بخصوص هاد الطلب إن شاء الله 🙏🏻...
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[{"id": 15060, "message_id": " [{"id": 15060, "message_id": "AC5174348D32D1B076AB60440B1ABC2F", "sender": "user", "message_type": "text", "content": "السلام عليكم ورحمة الله وبركاته \nاريد تأكيد موعد رشيدة زريوح يوم السبت 18/04/2026", "created_at": "2026-04-13T16:36:17.580010", "media_url": null, "media_mime_type": null}, {"id": 15062, "message_id": "bot_AC5174348D32D1B076AB60440B1ABC2F_9066", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله وبركاته، مرحبا 😊\n\nالطلب ديالكوم وصل للفريق، ولكن الموعد مزال ما تأكدش — غادي يتواصلوا معاكوم إن شاء الله باش يأكدو الموعد ديال رشيدة زريوح ليوم السبت 18/04/2026.\n\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-04-13T16:36:32.689053", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله وبركاته، مرحبا 😊
الطلب د وعليكم السلام ورحمة الله وبركاته، مرحبا 😊
الطلب ديالكوم وصل للفريق، ولكن الموعد مزال ما تأكدش — غادي يتواصلوا معاكوم إن شاء الله باش يأكدو الموعد ديال رشيدة زريوح ليوم السبت 18/04/2026.
دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻...
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[{"id": 15076, "message_id": " [{"id": 15076, "message_id": "3EB06FAD3C7913A97142FD", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) This appears to be an unrelated image, likely an illustration.\n\n(b) Not applicable.\n\n(c) Visible text includes:\n- \"CALENDAR\"\n- \"Appointment Booking\"\n\n(d) Flag: Information provided is factual and observational only.\n\nUser message context: Bonjour ANTAR FATIMA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 14 avril 2026 à 09:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 14 أبريل 2026 على الساعة 09:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-13T17:01:11.165923", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3861/download", "media_mime_type": "image/jpeg"}, {"id": 15103, "message_id": "AC10E579DC2C8705C54395D995EEE2E0", "sender": "user", "message_type": "text", "content": "Ok...mercii", "created_at": "2026-04-13T17:25:38.433763", "media_url": null, "media_mime_type": null}, {"id": 15104, "message_id": "bot_AC10E579DC2C8705C54395D995EEE2E0_4702", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation, Fatima 😊 Si vous avez besoin de quoi que ce soit d'autre, n'hésitez pas à nous contacter. À bientôt chez Centre Dentaire Dr DINANI Hicham !", "created_at": "2026-04-13T17:25:53.990883", "media_url": null, "media_mime_type": null}]...
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Merci pour votre confirmation, Fatima 😊 Si vous av Merci pour votre confirmation, Fatima 😊 Si vous avez besoin de quoi que ce soit d'autre, n'hésitez pas à nous contacter. À bientôt chez Centre Dentaire Dr DINANI Hicham !...
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[{"id": 15076, "message_id": " [{"id": 15076, "message_id": "3EB06FAD3C7913A97142FD", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) This appears to be an unrelated image, likely an illustration.\n\n(b) Not applicable.\n\n(c) Visible text includes:\n- \"CALENDAR\"\n- \"Appointment Booking\"\n\n(d) Flag: Information provided is factual and observational only.\n\nUser message context: Bonjour ANTAR FATIMA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 14 avril 2026 à 09:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 14 أبريل 2026 على الساعة 09:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-13T17:01:11.165923", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3861/download", "media_mime_type": "image/jpeg"}, {"id": 15103, "message_id": "AC10E579DC2C8705C54395D995EEE2E0", "sender": "user", "message_type": "text", "content": "Ok...mercii", "created_at": "2026-04-13T17:25:38.433763", "media_url": null, "media_mime_type": null}, {"id": 15104, "message_id": "bot_AC10E579DC2C8705C54395D995EEE2E0_4702", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation, Fatima 😊 Si vous avez besoin de quoi que ce soit d'autre, n'hésitez pas à nous contacter. À bientôt chez Centre Dentaire Dr DINANI Hicham !", "created_at": "2026-04-13T17:25:53.990883", "media_url": null, "media_mime_type": null}, {"id": 17238, "message_id": "3EB0BE30037BF4B02BD985", "sender": "bot", "message_type": "image", "content": "Bonjour ANTAR FATIMA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 21 avril 2026 à 10:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 21 أبريل 2026 على الساعة 10:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-20T17:03:29.205861", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4659/download", "media_mime_type": "image/jpeg"}, {"id": 17246, "message_id": "AC0D5D59FF99F7F134EF2A9F00A833C9", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-04-20T17:04:40.483048", "media_url": null, "media_mime_type": null}, {"id": 17263, "message_id": "3EB0F1B2BB75AC09252C50", "sender": "bot", "message_type": "image", "content": "Bonjour ANTAR FATIMA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 21 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 21 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-20T17:23:31.893636", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4679/download", "media_mime_type": "image/jpeg"}, {"id": 17276, "message_id": "bot_AC0D5D59FF99F7F134EF2A9F00A833C9_3936", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊 Nous vous attendons mardi matin chez Centre Dentaire Dr DINANI Hicham. Si besoin, n'hésitez pas à nous écrire.", "created_at": "2026-04-21T08:43:46.160555", "media_url": null, "media_mime_type": null}]...
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Merci pour votre confirmation 😊 Nous vous attendon Merci pour votre confirmation 😊 Nous vous attendons mardi matin chez Centre Dentaire Dr DINANI Hicham. Si besoin, n'hésitez pas à nous écrire....
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[{"id": 15094, "message_id": " [{"id": 15094, "message_id": "3EB0A8A6A3A90AF37AC9B2", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) This appears to be an unrelated image, likely an illustration.\n\n(b) Not applicable.\n\n(c) Visible text: \n- \"CALENDAR\"\n- \"Appointment Booking\"\n\n(d) Flag: No diagnostic language or treatment suggestions needed.\n\nUser message context: Bonjour ELAYOUCH NOUHAILA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 14 avril 2026 à 18:15 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 14 أبريل 2026 على الساعة 18:15. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-13T17:04:53.496844", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3878/download", "media_mime_type": "image/jpeg"}, {"id": 15099, "message_id": "ACC82A99199BEDCC368CFFA40BD8AF71", "sender": "user", "message_type": "text", "content": "Bonsoir, oui effectivement", "created_at": "2026-04-13T17:05:35.989460", "media_url": null, "media_mime_type": null}, {"id": 15100, "message_id": "AC8F5848B39773B675934E040149AF4E", "sender": "user", "message_type": "text", "content": "Merci beaucoup", "created_at": "2026-04-13T17:05:38.642874", "media_url": null, "media_mime_type": null}, {"id": 15102, "message_id": "bot_AC8F5848B39773B675934E040149AF4E_7978", "sender": "bot", "message_type": "text", "content": "Bonsoir 😊 Merci pour votre confirmation. Nous vous attendons le mardi 14 avril 2026 à 18:15. Si vous avez besoin de quoi que ce soit d'autre, n'hésitez pas à nous contacter. À bientôt chez Centre Dentaire Dr DINANI Hicham !", "created_at": "2026-04-13T17:05:53.740645", "media_url": null, "media_mime_type": null}]...
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Bonsoir 😊 Merci pour votre confirmation. Nous vous Bonsoir 😊 Merci pour votre confirmation. Nous vous attendons le mardi 14 avril 2026 à 18:15. Si vous avez besoin de quoi que ce soit d'autre, n'hésitez pas à nous contacter. À bientôt chez Centre Dentaire Dr DINANI Hicham !...
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[{"id": 15097, "message_id": " [{"id": 15097, "message_id": "3EB09524DB9845C883FEFA", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) This appears to be an unrelated image.\n\n(b) Not applicable.\n\n(c) Visible text: \n- CALENDAR\n- Appointment Booking\n\n(d) Flag: Ensure not to use diagnostic terms or suggest a condition or treatment.\n\nUser message context: Bonjour BOUZIDI Ahlam\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 14 avril 2026 à 18:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 14 أبريل 2026 على الساعة 18:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-13T17:05:13.967623", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3880/download", "media_mime_type": "image/jpeg"}, {"id": 15131, "message_id": "3A997C48473CA362BCED", "sender": "user", "message_type": "text", "content": "سأكون في الموعد ان شاء الله شكرا", "created_at": "2026-04-13T18:22:56.613827", "media_url": null, "media_mime_type": null}, {"id": 15132, "message_id": "bot_3A997C48473CA362BCED_8328", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 شكرا على تأكيدك. نتمنى نشوفك في الموعد المحدد إن شاء الله. إذا كان هناك أي شيء آخر تحتاجه، لا تتردد في التواصل معنا. نهارك سعيد! 🙏🏻", "created_at": "2026-04-13T18:23:10.848495", "media_url": null, "media_mime_type": null}]...
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مرحبا 😊 شكرا على تأكيدك. نتمنى نشوفك في الموعد الم مرحبا 😊 شكرا على تأكيدك. نتمنى نشوفك في الموعد المحدد إن شاء الله. إذا كان هناك أي شيء آخر تحتاجه، لا تتردد في التواصل معنا. نهارك سعيد! 🙏🏻...
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[{"id": 15124, "message_id": " [{"id": 15124, "message_id": "AC6428B6F5A6BF7D2FDFB3ACAFC1E68E", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-04-13T18:11:52.261799", "media_url": null, "media_mime_type": null}, {"id": 15125, "message_id": "AC874188ADF291E5183F8C0525E72F07", "sender": "user", "message_type": "text", "content": "👍", "created_at": "2026-04-13T18:12:05.906215", "media_url": null, "media_mime_type": null}, {"id": 15126, "message_id": "bot_AC874188ADF291E5183F8C0525E72F07_8952", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-13T18:12:15.142322", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 15124, "message_id": " [{"id": 15124, "message_id": "AC6428B6F5A6BF7D2FDFB3ACAFC1E68E", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-04-13T18:11:52.261799", "media_url": null, "media_mime_type": null}, {"id": 15125, "message_id": "AC874188ADF291E5183F8C0525E72F07", "sender": "user", "message_type": "text", "content": "👍", "created_at": "2026-04-13T18:12:05.906215", "media_url": null, "media_mime_type": null}, {"id": 15126, "message_id": "bot_AC874188ADF291E5183F8C0525E72F07_8952", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-13T18:12:15.142322", "media_url": null, "media_mime_type": null}, {"id": 15127, "message_id": "AC394637F9DAA6CA9953FA7435C65DCB", "sender": "user", "message_type": "text", "content": "ممكن تسيفطي لي localisation", "created_at": "2026-04-13T18:13:03.290103", "media_url": null, "media_mime_type": null}, {"id": 15128, "message_id": "bot_AC394637F9DAA6CA9953FA7435C65DCB_2362", "sender": "bot", "message_type": "text", "content": "Centre Dentaire Tanger Bay كاين ف Avenue Mohammed VI، Résidence Borj Khalij Tanger 3، étage 5، appartement numéro 197، طنجة \nhttps://maps.app.goo.gl/RCzcJXSXvgMzrRMFA\n\nإذا احتاجتي شي توضيح آخر أنا هنا! 😊", "created_at": "2026-04-13T18:13:16.626805", "media_url": null, "media_mime_type": null}]...
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Centre Dentaire Tanger Bay كاين ف Avenue Mohammed Centre Dentaire Tanger Bay كاين ف Avenue Mohammed VI، Résidence Borj Khalij Tanger 3، étage 5، appartement numéro 197، طنجة
https://maps.app.goo.gl/RCzcJXSXvgMzrRMFA
إذا احتاجتي شي توضيح آخر أنا هنا! 😊...
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[{"id": 15168, "message_id": " [{"id": 15168, "message_id": "A542157F7A885323D5079A39DDBA55B4", "sender": "user", "message_type": "text", "content": "Hallo i have a question", "created_at": "2026-04-13T20:46:16.380092", "media_url": null, "media_mime_type": null}, {"id": 15169, "message_id": "A5DA72E57EF031F6C3B172BC9ABA7708", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-13T20:46:16.940233", "media_url": null, "media_mime_type": null}, {"id": 15170, "message_id": "bot_A542157F7A885323D5079A39DDBA55B4_3422", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 N'hésitez pas à nous dire comment on peut vous aider !", "created_at": "2026-04-13T20:46:31.177007", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre message et bienvenue enc Merci beaucoup pour votre message et bienvenue encore une fois 😊 N'hésitez pas à nous dire comment on peut vous aider !...
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[{"id": 15168, "message_id": " [{"id": 15168, "message_id": "A542157F7A885323D5079A39DDBA55B4", "sender": "user", "message_type": "text", "content": "Hallo i have a question", "created_at": "2026-04-13T20:46:16.380092", "media_url": null, "media_mime_type": null}, {"id": 15169, "message_id": "A5DA72E57EF031F6C3B172BC9ABA7708", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-13T20:46:16.940233", "media_url": null, "media_mime_type": null}, {"id": 15170, "message_id": "bot_A542157F7A885323D5079A39DDBA55B4_3422", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 N'hésitez pas à nous dire comment on peut vous aider !", "created_at": "2026-04-13T20:46:31.177007", "media_url": null, "media_mime_type": null}, {"id": 15171, "message_id": "A52853E1BA126AFEE2FA89F7764A2EAE", "sender": "user", "message_type": "text", "content": "Do you speak durch or english", "created_at": "2026-04-13T20:46:51.338979", "media_url": null, "media_mime_type": null}, {"id": 15172, "message_id": "bot_A52853E1BA126AFEE2FA89F7764A2EAE_8548", "sender": "bot", "message_type": "text", "content": "Hello 😊 I speak English. How can I help you today?", "created_at": "2026-04-13T20:47:03.920021", "media_url": null, "media_mime_type": null}]...
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Hello 😊 I speak English. How can I help you today?
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[{"id": 15168, "message_id": " [{"id": 15168, "message_id": "A542157F7A885323D5079A39DDBA55B4", "sender": "user", "message_type": "text", "content": "Hallo i have a question", "created_at": "2026-04-13T20:46:16.380092", "media_url": null, "media_mime_type": null}, {"id": 15169, "message_id": "A5DA72E57EF031F6C3B172BC9ABA7708", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-13T20:46:16.940233", "media_url": null, "media_mime_type": null}, {"id": 15170, "message_id": "bot_A542157F7A885323D5079A39DDBA55B4_3422", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 N'hésitez pas à nous dire comment on peut vous aider !", "created_at": "2026-04-13T20:46:31.177007", "media_url": null, "media_mime_type": null}, {"id": 15171, "message_id": "A52853E1BA126AFEE2FA89F7764A2EAE", "sender": "user", "message_type": "text", "content": "Do you speak durch or english", "created_at": "2026-04-13T20:46:51.338979", "media_url": null, "media_mime_type": null}, {"id": 15172, "message_id": "bot_A52853E1BA126AFEE2FA89F7764A2EAE_8548", "sender": "bot", "message_type": "text", "content": "Hello 😊 I speak English. How can I help you today?", "created_at": "2026-04-13T20:47:03.920021", "media_url": null, "media_mime_type": null}, {"id": 15173, "message_id": "A500F4CAA4BFFA95ABDD6B88EFE97E4F", "sender": "user", "message_type": "text", "content": "I want to fix my crooked lower teeth without braces. Is that possible at your place? I would like to know what it costs, etc. I have to come from the Netherlands.", "created_at": "2026-04-13T20:49:15.042477", "media_url": null, "media_mime_type": null}, {"id": 15174, "message_id": "bot_A500F4CAA4BFFA95ABDD6B88EFE97E4F_6482", "sender": "bot", "message_type": "text", "content": "Yes, it is possible to fix crooked lower teeth without traditional braces at our clinic. We offer invisible aligners (clear aligners) as an alternative, which are very popular for adults who want a discreet solution.\n\nThe exact cost depends on your specific case and will be determined after an evaluation by Dr Haitham Boutaib. Would you like to book a consultation during your visit from the Netherlands?", "created_at": "2026-04-13T20:49:34.884807", "media_url": null, "media_mime_type": null}]...
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Yes, it is possible to fix crooked lower teeth wit Yes, it is possible to fix crooked lower teeth without traditional braces at our clinic. We offer invisible aligners (clear aligners) as an alternative, which are very popular for adults who want a discreet solution.
The exact cost depends on your specific case and will be determined after an evaluation by Dr Haitham Boutaib. Would you like to book a consultation during your visit from the Netherlands?...
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[{"id": 15168, "message_id": " [{"id": 15168, "message_id": "A542157F7A885323D5079A39DDBA55B4", "sender": "user", "message_type": "text", "content": "Hallo i have a question", "created_at": "2026-04-13T20:46:16.380092", "media_url": null, "media_mime_type": null}, {"id": 15169, "message_id": "A5DA72E57EF031F6C3B172BC9ABA7708", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-13T20:46:16.940233", "media_url": null, "media_mime_type": null}, {"id": 15170, "message_id": "bot_A542157F7A885323D5079A39DDBA55B4_3422", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 N'hésitez pas à nous dire comment on peut vous aider !", "created_at": "2026-04-13T20:46:31.177007", "media_url": null, "media_mime_type": null}, {"id": 15171, "message_id": "A52853E1BA126AFEE2FA89F7764A2EAE", "sender": "user", "message_type": "text", "content": "Do you speak durch or english", "created_at": "2026-04-13T20:46:51.338979", "media_url": null, "media_mime_type": null}, {"id": 15172, "message_id": "bot_A52853E1BA126AFEE2FA89F7764A2EAE_8548", "sender": "bot", "message_type": "text", "content": "Hello 😊 I speak English. How can I help you today?", "created_at": "2026-04-13T20:47:03.920021", "media_url": null, "media_mime_type": null}, {"id": 15173, "message_id": "A500F4CAA4BFFA95ABDD6B88EFE97E4F", "sender": "user", "message_type": "text", "content": "I want to fix my crooked lower teeth without braces. Is that possible at your place? I would like to know what it costs, etc. I have to come from the Netherlands.", "created_at": "2026-04-13T20:49:15.042477", "media_url": null, "media_mime_type": null}, {"id": 15174, "message_id": "bot_A500F4CAA4BFFA95ABDD6B88EFE97E4F_6482", "sender": "bot", "message_type": "text", "content": "Yes, it is possible to fix crooked lower teeth without traditional braces at our clinic. We offer invisible aligners (clear aligners) as an alternative, which are very popular for adults who want a discreet solution.\n\nThe exact cost depends on your specific case and will be determined after an evaluation by Dr Haitham Boutaib. Would you like to book a consultation during your visit from the Netherlands?", "created_at": "2026-04-13T20:49:34.884807", "media_url": null, "media_mime_type": null}, {"id": 15175, "message_id": "A56D870CF2607EF9F1847CEBC4D94F23", "sender": "user", "message_type": "text", "content": "<reply_to>We offer invisible aligners (clear aligners) as an alternative, which are very popular for adults who want a discreet solution.</reply_to> No i mean without brace or aligners", "created_at": "2026-04-13T20:50:23.923928", "media_url": null, "media_mime_type": null}, {"id": 15176, "message_id": "bot_A56D870CF2607EF9F1847CEBC4D94F23_3405", "sender": "bot", "message_type": "text", "content": "Thank you for clarifying! If you are looking to straighten your lower teeth without braces or aligners, the options are very limited. Most effective and safe solutions for correcting crooked teeth involve either braces or invisible aligners.\n\nSometimes, for very minor corrections, cosmetic treatments like reshaping, dental bonding, or veneers (facettes) can be considered, but these do not actually move the teeth—they only improve the appearance. Dr Haitham Boutaib would need to examine your teeth to see if such cosmetic options are suitable for your case.\n\nWould you like to book a consultation so the doctor can evaluate your situation and advise you on the best solution? If yes, may I have your full name to register your request?", "created_at": "2026-04-13T20:50:38.598566", "media_url": null, "media_mime_type": null}]...
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Thank you for clarifying! If you are looking to st Thank you for clarifying! If you are looking to straighten your lower teeth without braces or aligners, the options are very limited. Most effective and safe solutions for correcting crooked teeth involve either braces or invisible aligners.
Sometimes, for very minor corrections, cosmetic treatments like reshaping, dental bonding, or veneers (facettes) can be considered, but these do not actually move the teeth—they only improve the appearance. Dr Haitham Boutaib would need to examine your teeth to see if such cosmetic options are suitable for your case.
Would you like to book a consultation so the doctor can evaluate your situation and advise you on the best solution? If yes, may I have your full name to register your request?...
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[{"id": 15168, "message_id": " [{"id": 15168, "message_id": "A542157F7A885323D5079A39DDBA55B4", "sender": "user", "message_type": "text", "content": "Hallo i have a question", "created_at": "2026-04-13T20:46:16.380092", "media_url": null, "media_mime_type": null}, {"id": 15169, "message_id": "A5DA72E57EF031F6C3B172BC9ABA7708", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-13T20:46:16.940233", "media_url": null, "media_mime_type": null}, {"id": 15170, "message_id": "bot_A542157F7A885323D5079A39DDBA55B4_3422", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 N'hésitez pas à nous dire comment on peut vous aider !", "created_at": "2026-04-13T20:46:31.177007", "media_url": null, "media_mime_type": null}, {"id": 15171, "message_id": "A52853E1BA126AFEE2FA89F7764A2EAE", "sender": "user", "message_type": "text", "content": "Do you speak durch or english", "created_at": "2026-04-13T20:46:51.338979", "media_url": null, "media_mime_type": null}, {"id": 15172, "message_id": "bot_A52853E1BA126AFEE2FA89F7764A2EAE_8548", "sender": "bot", "message_type": "text", "content": "Hello 😊 I speak English. How can I help you today?", "created_at": "2026-04-13T20:47:03.920021", "media_url": null, "media_mime_type": null}, {"id": 15173, "message_id": "A500F4CAA4BFFA95ABDD6B88EFE97E4F", "sender": "user", "message_type": "text", "content": "I want to fix my crooked lower teeth without braces. Is that possible at your place? I would like to know what it costs, etc. I have to come from the Netherlands.", "created_at": "2026-04-13T20:49:15.042477", "media_url": null, "media_mime_type": null}, {"id": 15174, "message_id": "bot_A500F4CAA4BFFA95ABDD6B88EFE97E4F_6482", "sender": "bot", "message_type": "text", "content": "Yes, it is possible to fix crooked lower teeth without traditional braces at our clinic. We offer invisible aligners (clear aligners) as an alternative, which are very popular for adults who want a discreet solution.\n\nThe exact cost depends on your specific case and will be determined after an evaluation by Dr Haitham Boutaib. Would you like to book a consultation during your visit from the Netherlands?", "created_at": "2026-04-13T20:49:34.884807", "media_url": null, "media_mime_type": null}, {"id": 15175, "message_id": "A56D870CF2607EF9F1847CEBC4D94F23", "sender": "user", "message_type": "text", "content": "<reply_to>We offer invisible aligners (clear aligners) as an alternative, which are very popular for adults who want a discreet solution.</reply_to> No i mean without brace or aligners", "created_at": "2026-04-13T20:50:23.923928", "media_url": null, "media_mime_type": null}, {"id": 15176, "message_id": "bot_A56D870CF2607EF9F1847CEBC4D94F23_3405", "sender": "bot", "message_type": "text", "content": "Thank you for clarifying! If you are looking to straighten your lower teeth without braces or aligners, the options are very limited. Most effective and safe solutions for correcting crooked teeth involve either braces or invisible aligners.\n\nSometimes, for very minor corrections, cosmetic treatments like reshaping, dental bonding, or veneers (facettes) can be considered, but these do not actually move the teeth—they only improve the appearance. Dr Haitham Boutaib would need to examine your teeth to see if such cosmetic options are suitable for your case.\n\nWould you like to book a consultation so the doctor can evaluate your situation and advise you on the best solution? If yes, may I have your full name to register your request?", "created_at": "2026-04-13T20:50:38.598566", "media_url": null, "media_mime_type": null}, {"id": 15179, "message_id": "A581CA1CF57B52B35A53B7A6490AAEA0", "sender": "user", "message_type": "text", "content": "<reply_to>Sometimes, for very minor corrections, cosmetic treatments like reshaping, dental bonding, or veneers (facettes) can be considered, but these do no...</reply_to> Yeah its to look like its straight", "created_at": "2026-04-13T20:52:34.319207", "media_url": null, "media_mime_type": null}, {"id": 15180, "message_id": "bot_A581CA1CF57B52B35A53B7A6490AAEA0_3378", "sender": "bot", "message_type": "text", "content": "Thank you for explaining! For making your teeth look straight without moving them, cosmetic options like veneers (facettes) or dental bonding might be possible, depending on your case.\n\nDr Haitham Boutaib will need to see your teeth to confirm if this solution is suitable for you and to give you an exact price. Would you like to book a consultation during your visit from the Netherlands? If yes, could you please share your full name so I can register your request?", "created_at": "2026-04-13T20:52:47.594191", "media_url": null, "media_mime_type": null}]...
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Thank you for explaining! For making your teeth lo Thank you for explaining! For making your teeth look straight without moving them, cosmetic options like veneers (facettes) or dental bonding might be possible, depending on your case.
Dr Haitham Boutaib will need to see your teeth to confirm if this solution is suitable for you and to give you an exact price. Would you like to book a consultation during your visit from the Netherlands? If yes, could you please share your full name so I can register your request?...
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[{"id": 15241, "message_id": " [{"id": 15241, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRjc3Qzg5MERCOTZCQTkwOEFBAA==", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-14T07:59:30.461261", "media_url": null, "media_mime_type": null}, {"id": 15242, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRjc3Qzg5MERCOTZCQTkwOEFBAA==_7479", "sender": "bot", "message_type": "text", "content": "Hello! How can I assist you today with your immigration questions or needs?", "created_at": "2026-04-14T07:59:47.356062", "media_url": null, "media_mime_type": null}]...
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Hello! How can I assist you today with your immigr Hello! How can I assist you today with your immigration questions or needs?...
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[{"id": 15492, "message_id": " [{"id": 15492, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNEMzREJDMUM3RjE2QUIwOTNDAA==", "sender": "user", "message_type": "interactive", "content": "عيد ميلاد", "created_at": "2026-04-14T11:51:51.215158", "media_url": null, "media_mime_type": null}, {"id": 15494, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMzFBQjgyMkNGQjM1NTVDN0EyAA==", "sender": "user", "message_type": "interactive", "content": "عرس", "created_at": "2026-04-14T11:52:39.723600", "media_url": null, "media_mime_type": null}, {"id": 15495, "message_id": "bot_wa_interactive_1484bb8ecddb490488c9", "sender": "bot", "message_type": "interactive", "content": "! 🎂✨ Délices du Maroc مرحبا بيك ف \n\nBienvenue chez Délices du Maroc! \n\nWelcome to Délices du Maroc!", "created_at": "2026-04-14T11:52:40.406358", "media_url": null, "media_mime_type": null}, {"id": 15496, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMkM4RDQ3MjkxQTk4MERGQTk3AA==", "sender": "user", "message_type": "interactive", "content": "❤️💚 الدارجة ا لمغربي", "created_at": "2026-04-14T11:54:13.697158", "media_url": null, "media_mime_type": null}, {"id": 15497, "message_id": "bot_wa_interactive_89a9ed05e0994c8098e3", "sender": "bot", "message_type": "interactive", "content": "أهلا وسهلا! 😍 باش نقدرو نعاونوك اليوم؟", "created_at": "2026-04-14T11:54:14.414100", "media_url": null, "media_mime_type": null}, {"id": 15498, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNDQ2NUFEOEI3QkQ2QjJDQkI3AA==", "sender": "user", "message_type": "interactive", "content": "🎂 Tarte نطلب", "created_at": "2026-04-14T11:54:19.088056", "media_url": null, "media_mime_type": null}, {"id": 15499, "message_id": "bot_wa_interactive_511326192f5847f69b39", "sender": "bot", "message_type": "interactive", "content": ": La Tarte واش", "created_at": "2026-04-14T11:54:19.709036", "media_url": null, "media_mime_type": null}, {"id": 15500, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwOTYwN0E0NDEzNzdEQjVGNDREAA==", "sender": "user", "message_type": "interactive", "content": "عيد ميلاد", "created_at": "2026-04-14T11:54:23.786401", "media_url": null, "media_mime_type": null}, {"id": 15501, "message_id": "bot_wa_interactive_b3ce3b87478f419fb23b", "sender": "bot", "message_type": "interactive", "content": "هاهوما شي موديلات لي عندنا 👆\nلشحال ديال الناس بغيتوها ؟", "created_at": "2026-04-14T11:54:35.028231", "media_url": null, "media_mime_type": null}, {"id": 15502, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMjkzNkJFNEZBMzlGREE3RDZCAA==", "sender": "user", "message_type": "interactive", "content": "👤 6-10 أشخاص (Small)", "created_at": "2026-04-14T11:54:42.508203", "media_url": null, "media_mime_type": null}, {"id": 15503, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNTUxQTYxNzc2MTMyN0U1NDdGAA==", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-04-14T11:55:46.809978", "media_url": null, "media_mime_type": null}, {"id": 15504, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNTUxQTYxNzc2MTMyN0U1NDdGAA==_444", "sender": "bot", "message_type": "text", "content": "De rien ! Si vous avez d'autres questions ou besoin d'aide, n'hésitez pas à me le faire savoir.", "created_at": "2026-04-14T11:56:01.575755", "media_url": null, "media_mime_type": null}]...
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De rien ! Si vous avez d'autres questions ou b De rien ! Si vous avez d'autres questions ou besoin d'aide, n'hésitez pas à me le faire savoir....
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[{"id": 15495, "message_id": " [{"id": 15495, "message_id": "bot_wa_interactive_1484bb8ecddb490488c9", "sender": "bot", "message_type": "interactive", "content": "! 🎂✨ Délices du Maroc مرحبا بيك ف \n\nBienvenue chez Délices du Maroc! \n\nWelcome to Délices du Maroc!", "created_at": "2026-04-14T11:52:40.406358", "media_url": null, "media_mime_type": null}, {"id": 15496, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMkM4RDQ3MjkxQTk4MERGQTk3AA==", "sender": "user", "message_type": "interactive", "content": "❤️💚 الدارجة ا لمغربي", "created_at": "2026-04-14T11:54:13.697158", "media_url": null, "media_mime_type": null}, {"id": 15497, "message_id": "bot_wa_interactive_89a9ed05e0994c8098e3", "sender": "bot", "message_type": "interactive", "content": "أهلا وسهلا! 😍 باش نقدرو نعاونوك اليوم؟", "created_at": "2026-04-14T11:54:14.414100", "media_url": null, "media_mime_type": null}, {"id": 15498, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNDQ2NUFEOEI3QkQ2QjJDQkI3AA==", "sender": "user", "message_type": "interactive", "content": "🎂 Tarte نطلب", "created_at": "2026-04-14T11:54:19.088056", "media_url": null, "media_mime_type": null}, {"id": 15499, "message_id": "bot_wa_interactive_511326192f5847f69b39", "sender": "bot", "message_type": "interactive", "content": ": La Tarte واش", "created_at": "2026-04-14T11:54:19.709036", "media_url": null, "media_mime_type": null}, {"id": 15500, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwOTYwN0E0NDEzNzdEQjVGNDREAA==", "sender": "user", "message_type": "interactive", "content": "عيد ميلاد", "created_at": "2026-04-14T11:54:23.786401", "media_url": null, "media_mime_type": null}, {"id": 15501, "message_id": "bot_wa_interactive_b3ce3b87478f419fb23b", "sender": "bot", "message_type": "interactive", "content": "هاهوما شي موديلات لي عندنا 👆\nلشحال ديال الناس بغيتوها ؟", "created_at": "2026-04-14T11:54:35.028231", "media_url": null, "media_mime_type": null}, {"id": 15502, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMjkzNkJFNEZBMzlGREE3RDZCAA==", "sender": "user", "message_type": "interactive", "content": "👤 6-10 أشخاص (Small)", "created_at": "2026-04-14T11:54:42.508203", "media_url": null, "media_mime_type": null}, {"id": 15503, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNTUxQTYxNzc2MTMyN0U1NDdGAA==", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-04-14T11:55:46.809978", "media_url": null, "media_mime_type": null}, {"id": 15504, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNTUxQTYxNzc2MTMyN0U1NDdGAA==_444", "sender": "bot", "message_type": "text", "content": "De rien ! Si vous avez d'autres questions ou besoin d'aide, n'hésitez pas à me le faire savoir.", "created_at": "2026-04-14T11:56:01.575755", "media_url": null, "media_mime_type": null}, {"id": 17053, "message_id": "meta_759143770623474_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE1OTIxMzNFNDk1QzAzRUM0MwA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-17T04:11:18.238675", "media_url": null, "media_mime_type": null}, {"id": 17054, "message_id": "bot_meta_759143770623474_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE1OTIxMzNFNDk1QzAzRUM0MwA=_1216", "sender": "bot", "message_type": "text", "content": "Hello again! How can I assist you today with your immigration needs?", "created_at": "2026-04-17T04:11:29.837410", "media_url": null, "media_mime_type": null}]...
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Hello again! How can I assist you today with your Hello again! How can I assist you today with your immigration needs?...
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[{"id": 15291, "message_id": " [{"id": 15291, "message_id": "ACEEEBDED3478C7EA1CAE851B8565F9E", "sender": "user", "message_type": "text", "content": "Assalamou alaykoum, j'aimerais avoir une devise pour un entretien dentaire esthétique. Comment dois je procéder, car j'aimerai organiser un séjour à Tanger pour celà.", "created_at": "2026-04-14T09:03:37.793572", "media_url": null, "media_mime_type": null}, {"id": 15292, "message_id": "A5E998DCC911E217A929ACCDFEB1779A", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T09:03:38.471651", "media_url": null, "media_mime_type": null}, {"id": 15293, "message_id": "bot_ACEEEBDED3478C7EA1CAE851B8565F9E_6348", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez besoin d’aide ou d’informations, n’hésitez pas à préciser votre demande. Nous sommes à votre écoute !", "created_at": "2026-04-14T09:03:55.120105", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre message et bienvenue enc Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez besoin d’aide ou d’informations, n’hésitez pas à préciser votre demande. Nous sommes à votre écoute !...
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[{"id": 15291, "message_id": " [{"id": 15291, "message_id": "ACEEEBDED3478C7EA1CAE851B8565F9E", "sender": "user", "message_type": "text", "content": "Assalamou alaykoum, j'aimerais avoir une devise pour un entretien dentaire esthétique. Comment dois je procéder, car j'aimerai organiser un séjour à Tanger pour celà.", "created_at": "2026-04-14T09:03:37.793572", "media_url": null, "media_mime_type": null}, {"id": 15292, "message_id": "A5E998DCC911E217A929ACCDFEB1779A", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T09:03:38.471651", "media_url": null, "media_mime_type": null}, {"id": 15293, "message_id": "bot_ACEEEBDED3478C7EA1CAE851B8565F9E_6348", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez besoin d’aide ou d’informations, n’hésitez pas à préciser votre demande. Nous sommes à votre écoute !", "created_at": "2026-04-14T09:03:55.120105", "media_url": null, "media_mime_type": null}, {"id": 15305, "message_id": "AC7812539A529246625C262B39DBDDC6", "sender": "user", "message_type": "text", "content": "Assalamou alaykoum, j'aimerais avoir une devise pour un entretien dentaire esthétique. Comment dois je procéder, car j'aimerai organiser un séjour à Tanger pour celà.", "created_at": "2026-04-14T09:10:41.396172", "media_url": null, "media_mime_type": null}, {"id": 15306, "message_id": "bot_AC7812539A529246625C262B39DBDDC6_7143", "sender": "bot", "message_type": "text", "content": "Merci pour votre intérêt ! Pour obtenir un devis précis en dentisterie esthétique, il est nécessaire de faire une consultation avec Dr Haitham Boutaib. Cela permet d’évaluer votre situation et de vous proposer un plan adapté.\n\nVous pouvez organiser votre séjour à Tanger en prenant rendez-vous à l’avance. Souhaitez-vous que je vous aide à fixer une consultation ?", "created_at": "2026-04-14T09:11:06.660199", "media_url": null, "media_mime_type": null}]...
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Merci pour votre intérêt ! Pour obtenir un devis p Merci pour votre intérêt ! Pour obtenir un devis précis en dentisterie esthétique, il est nécessaire de faire une consultation avec Dr Haitham Boutaib. Cela permet d’évaluer votre situation et de vous proposer un plan adapté.
Vous pouvez organiser votre séjour à Tanger en prenant rendez-vous à l’avance. Souhaitez-vous que je vous aide à fixer une consultation ?...
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[{"id": 15291, "message_id": " [{"id": 15291, "message_id": "ACEEEBDED3478C7EA1CAE851B8565F9E", "sender": "user", "message_type": "text", "content": "Assalamou alaykoum, j'aimerais avoir une devise pour un entretien dentaire esthétique. Comment dois je procéder, car j'aimerai organiser un séjour à Tanger pour celà.", "created_at": "2026-04-14T09:03:37.793572", "media_url": null, "media_mime_type": null}, {"id": 15292, "message_id": "A5E998DCC911E217A929ACCDFEB1779A", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T09:03:38.471651", "media_url": null, "media_mime_type": null}, {"id": 15293, "message_id": "bot_ACEEEBDED3478C7EA1CAE851B8565F9E_6348", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez besoin d’aide ou d’informations, n’hésitez pas à préciser votre demande. Nous sommes à votre écoute !", "created_at": "2026-04-14T09:03:55.120105", "media_url": null, "media_mime_type": null}, {"id": 15305, "message_id": "AC7812539A529246625C262B39DBDDC6", "sender": "user", "message_type": "text", "content": "Assalamou alaykoum, j'aimerais avoir une devise pour un entretien dentaire esthétique. Comment dois je procéder, car j'aimerai organiser un séjour à Tanger pour celà.", "created_at": "2026-04-14T09:10:41.396172", "media_url": null, "media_mime_type": null}, {"id": 15306, "message_id": "bot_AC7812539A529246625C262B39DBDDC6_7143", "sender": "bot", "message_type": "text", "content": "Merci pour votre intérêt ! Pour obtenir un devis précis en dentisterie esthétique, il est nécessaire de faire une consultation avec Dr Haitham Boutaib. Cela permet d’évaluer votre situation et de vous proposer un plan adapté.\n\nVous pouvez organiser votre séjour à Tanger en prenant rendez-vous à l’avance. Souhaitez-vous que je vous aide à fixer une consultation ?", "created_at": "2026-04-14T09:11:06.660199", "media_url": null, "media_mime_type": null}, {"id": 15307, "message_id": "AC6D6606203CA7B70ABBA9BE501CFC29", "sender": "user", "message_type": "text", "content": "J'aimerais avoir une idee du temps nécessaire pour un entretien complet. Il s'agirait de pose de facette et bien sûr l'ajustement nécessaire de 5 à 6 dents.", "created_at": "2026-04-14T09:13:40.767466", "media_url": null, "media_mime_type": null}, {"id": 15308, "message_id": "bot_AC6D6606203CA7B70ABBA9BE501CFC29_965", "sender": "bot", "message_type": "text", "content": "En général, chaque rendez-vous dure entre 30 et 45 minutes, mais la durée totale pour la pose de facettes sur 5 à 6 dents dépend de votre situation spécifique et du plan de traitement choisi. Il est possible que plusieurs séances soient nécessaires pour un résultat optimal.\n\nUne consultation préalable permettra d’évaluer précisément le temps et l’organisation nécessaires. Souhaitez-vous réserver une consultation pour planifier tout cela ?", "created_at": "2026-04-14T09:14:02.773903", "media_url": null, "media_mime_type": null}]...
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En général, chaque rendez-vous dure entre 30 et 45 En général, chaque rendez-vous dure entre 30 et 45 minutes, mais la durée totale pour la pose de facettes sur 5 à 6 dents dépend de votre situation spécifique et du plan de traitement choisi. Il est possible que plusieurs séances soient nécessaires pour un résultat optimal.
Une consultation préalable permettra d’évaluer précisément le temps et l’organisation nécessaires. Souhaitez-vous réserver une consultation pour planifier tout cela ?...
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[{"id": 15291, "message_id": " [{"id": 15291, "message_id": "ACEEEBDED3478C7EA1CAE851B8565F9E", "sender": "user", "message_type": "text", "content": "Assalamou alaykoum, j'aimerais avoir une devise pour un entretien dentaire esthétique. Comment dois je procéder, car j'aimerai organiser un séjour à Tanger pour celà.", "created_at": "2026-04-14T09:03:37.793572", "media_url": null, "media_mime_type": null}, {"id": 15292, "message_id": "A5E998DCC911E217A929ACCDFEB1779A", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T09:03:38.471651", "media_url": null, "media_mime_type": null}, {"id": 15293, "message_id": "bot_ACEEEBDED3478C7EA1CAE851B8565F9E_6348", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez besoin d’aide ou d’informations, n’hésitez pas à préciser votre demande. Nous sommes à votre écoute !", "created_at": "2026-04-14T09:03:55.120105", "media_url": null, "media_mime_type": null}, {"id": 15305, "message_id": "AC7812539A529246625C262B39DBDDC6", "sender": "user", "message_type": "text", "content": "Assalamou alaykoum, j'aimerais avoir une devise pour un entretien dentaire esthétique. Comment dois je procéder, car j'aimerai organiser un séjour à Tanger pour celà.", "created_at": "2026-04-14T09:10:41.396172", "media_url": null, "media_mime_type": null}, {"id": 15306, "message_id": "bot_AC7812539A529246625C262B39DBDDC6_7143", "sender": "bot", "message_type": "text", "content": "Merci pour votre intérêt ! Pour obtenir un devis précis en dentisterie esthétique, il est nécessaire de faire une consultation avec Dr Haitham Boutaib. Cela permet d’évaluer votre situation et de vous proposer un plan adapté.\n\nVous pouvez organiser votre séjour à Tanger en prenant rendez-vous à l’avance. Souhaitez-vous que je vous aide à fixer une consultation ?", "created_at": "2026-04-14T09:11:06.660199", "media_url": null, "media_mime_type": null}, {"id": 15307, "message_id": "AC6D6606203CA7B70ABBA9BE501CFC29", "sender": "user", "message_type": "text", "content": "J'aimerais avoir une idee du temps nécessaire pour un entretien complet. Il s'agirait de pose de facette et bien sûr l'ajustement nécessaire de 5 à 6 dents.", "created_at": "2026-04-14T09:13:40.767466", "media_url": null, "media_mime_type": null}, {"id": 15308, "message_id": "bot_AC6D6606203CA7B70ABBA9BE501CFC29_965", "sender": "bot", "message_type": "text", "content": "En général, chaque rendez-vous dure entre 30 et 45 minutes, mais la durée totale pour la pose de facettes sur 5 à 6 dents dépend de votre situation spécifique et du plan de traitement choisi. Il est possible que plusieurs séances soient nécessaires pour un résultat optimal.\n\nUne consultation préalable permettra d’évaluer précisément le temps et l’organisation nécessaires. Souhaitez-vous réserver une consultation pour planifier tout cela ?", "created_at": "2026-04-14T09:14:02.773903", "media_url": null, "media_mime_type": null}, {"id": 15309, "message_id": "AC9585720EFC17FE48B3D26574C6D5D9", "sender": "user", "message_type": "text", "content": "J'ai réservé 5 jours. D'après votre expérience est-il possible de faire un entretien complet en une semaine ou il faudrait prévoir des temps de pause entre chaque rdv?", "created_at": "2026-04-14T09:15:46.542952", "media_url": null, "media_mime_type": null}, {"id": 15311, "message_id": "bot_AC9585720EFC17FE48B3D26574C6D5D9_6578", "sender": "bot", "message_type": "text", "content": "Merci pour votre question ! Pour la pose de facettes sur 5 à 6 dents, il est souvent possible d’organiser le traitement sur une période de 5 jours, surtout si vous prévenez à l’avance et que votre planning est bien coordonné avec l’équipe. Cependant, la faisabilité dépend de votre cas clinique et du type de facettes choisies.\n\nDans certains cas, il peut être nécessaire de prévoir des temps de pause entre les étapes (préparation, prise d’empreintes, essayage, pose finale), mais le Dr Haitham Boutaib pourra adapter le planning selon vos disponibilités.\n\nLe mieux serait de réserver une consultation pour valider la faisabilité et organiser votre séjour de façon optimale. Voulez-vous que je vous aide à fixer ce premier rendez-vous ?", "created_at": "2026-04-14T09:16:13.296988", "media_url": null, "media_mime_type": null}]...
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Merci pour votre question ! Pour la pose de facett Merci pour votre question ! Pour la pose de facettes sur 5 à 6 dents, il est souvent possible d’organiser le traitement sur une période de 5 jours, surtout si vous prévenez à l’avance et que votre planning est bien coordonné avec l’équipe. Cependant, la faisabilité dépend de votre cas clinique et du type de facettes choisies.
Dans certains cas, il peut être nécessaire de prévoir des temps de pause entre les étapes (préparation, prise d’empreintes, essayage, pose finale), mais le Dr Haitham Boutaib pourra adapter le planning selon vos disponibilités.
Le mieux serait de réserver une consultation pour valider la faisabilité et organiser votre séjour de façon optimale. Voulez-vous que je vous aide à fixer ce premier rendez-vous ?...
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[{"id": 15291, "message_id": " [{"id": 15291, "message_id": "ACEEEBDED3478C7EA1CAE851B8565F9E", "sender": "user", "message_type": "text", "content": "Assalamou alaykoum, j'aimerais avoir une devise pour un entretien dentaire esthétique. Comment dois je procéder, car j'aimerai organiser un séjour à Tanger pour celà.", "created_at": "2026-04-14T09:03:37.793572", "media_url": null, "media_mime_type": null}, {"id": 15292, "message_id": "A5E998DCC911E217A929ACCDFEB1779A", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T09:03:38.471651", "media_url": null, "media_mime_type": null}, {"id": 15293, "message_id": "bot_ACEEEBDED3478C7EA1CAE851B8565F9E_6348", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez besoin d’aide ou d’informations, n’hésitez pas à préciser votre demande. Nous sommes à votre écoute !", "created_at": "2026-04-14T09:03:55.120105", "media_url": null, "media_mime_type": null}, {"id": 15305, "message_id": "AC7812539A529246625C262B39DBDDC6", "sender": "user", "message_type": "text", "content": "Assalamou alaykoum, j'aimerais avoir une devise pour un entretien dentaire esthétique. Comment dois je procéder, car j'aimerai organiser un séjour à Tanger pour celà.", "created_at": "2026-04-14T09:10:41.396172", "media_url": null, "media_mime_type": null}, {"id": 15306, "message_id": "bot_AC7812539A529246625C262B39DBDDC6_7143", "sender": "bot", "message_type": "text", "content": "Merci pour votre intérêt ! Pour obtenir un devis précis en dentisterie esthétique, il est nécessaire de faire une consultation avec Dr Haitham Boutaib. Cela permet d’évaluer votre situation et de vous proposer un plan adapté.\n\nVous pouvez organiser votre séjour à Tanger en prenant rendez-vous à l’avance. Souhaitez-vous que je vous aide à fixer une consultation ?", "created_at": "2026-04-14T09:11:06.660199", "media_url": null, "media_mime_type": null}, {"id": 15307, "message_id": "AC6D6606203CA7B70ABBA9BE501CFC29", "sender": "user", "message_type": "text", "content": "J'aimerais avoir une idee du temps nécessaire pour un entretien complet. Il s'agirait de pose de facette et bien sûr l'ajustement nécessaire de 5 à 6 dents.", "created_at": "2026-04-14T09:13:40.767466", "media_url": null, "media_mime_type": null}, {"id": 15308, "message_id": "bot_AC6D6606203CA7B70ABBA9BE501CFC29_965", "sender": "bot", "message_type": "text", "content": "En général, chaque rendez-vous dure entre 30 et 45 minutes, mais la durée totale pour la pose de facettes sur 5 à 6 dents dépend de votre situation spécifique et du plan de traitement choisi. Il est possible que plusieurs séances soient nécessaires pour un résultat optimal.\n\nUne consultation préalable permettra d’évaluer précisément le temps et l’organisation nécessaires. Souhaitez-vous réserver une consultation pour planifier tout cela ?", "created_at": "2026-04-14T09:14:02.773903", "media_url": null, "media_mime_type": null}, {"id": 15309, "message_id": "AC9585720EFC17FE48B3D26574C6D5D9", "sender": "user", "message_type": "text", "content": "J'ai réservé 5 jours. D'après votre expérience est-il possible de faire un entretien complet en une semaine ou il faudrait prévoir des temps de pause entre chaque rdv?", "created_at": "2026-04-14T09:15:46.542952", "media_url": null, "media_mime_type": null}, {"id": 15311, "message_id": "bot_AC9585720EFC17FE48B3D26574C6D5D9_6578", "sender": "bot", "message_type": "text", "content": "Merci pour votre question ! Pour la pose de facettes sur 5 à 6 dents, il est souvent possible d’organiser le traitement sur une période de 5 jours, surtout si vous prévenez à l’avance et que votre planning est bien coordonné avec l’équipe. Cependant, la faisabilité dépend de votre cas clinique et du type de facettes choisies.\n\nDans certains cas, il peut être nécessaire de prévoir des temps de pause entre les étapes (préparation, prise d’empreintes, essayage, pose finale), mais le Dr Haitham Boutaib pourra adapter le planning selon vos disponibilités.\n\nLe mieux serait de réserver une consultation pour valider la faisabilité et organiser votre séjour de façon optimale. Voulez-vous que je vous aide à fixer ce premier rendez-vous ?", "created_at": "2026-04-14T09:16:13.296988", "media_url": null, "media_mime_type": null}, {"id": 15312, "message_id": "ACF61BDD702859D28226A090E1BC5A54", "sender": "user", "message_type": "text", "content": "Je serai à Tanger du 18 au 22 Mai", "created_at": "2026-04-14T09:16:14.568099", "media_url": null, "media_mime_type": null}, {"id": 15313, "message_id": "bot_ACF61BDD702859D28226A090E1BC5A54_9688", "sender": "bot", "message_type": "text", "content": "Merci pour la précision ! Pour avancer avec la prise de rendez-vous, pouvez-vous me donner votre nom complet ainsi que le motif exact de la consultation (par exemple : pose de facettes) ? Cela permettra à l’équipe de bien préparer votre passage entre le 18 et le 22 mai.", "created_at": "2026-04-14T09:16:34.398965", "media_url": null, "media_mime_type": null}]...
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Merci pour la précision ! Pour avancer avec la pri Merci pour la précision ! Pour avancer avec la prise de rendez-vous, pouvez-vous me donner votre nom complet ainsi que le motif exact de la consultation (par exemple : pose de facettes) ? Cela permettra à l’équipe de bien préparer votre passage entre le 18 et le 22 mai....
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[{"id": 15292, "message_id": " [{"id": 15292, "message_id": "A5E998DCC911E217A929ACCDFEB1779A", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T09:03:38.471651", "media_url": null, "media_mime_type": null}, {"id": 15293, "message_id": "bot_ACEEEBDED3478C7EA1CAE851B8565F9E_6348", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 Si vous avez besoin d’aide ou d’informations, n’hésitez pas à préciser votre demande. Nous sommes à votre écoute !", "created_at": "2026-04-14T09:03:55.120105", "media_url": null, "media_mime_type": null}, {"id": 15305, "message_id": "AC7812539A529246625C262B39DBDDC6", "sender": "user", "message_type": "text", "content": "Assalamou alaykoum, j'aimerais avoir une devise pour un entretien dentaire esthétique. Comment dois je procéder, car j'aimerai organiser un séjour à Tanger pour celà.", "created_at": "2026-04-14T09:10:41.396172", "media_url": null, "media_mime_type": null}, {"id": 15306, "message_id": "bot_AC7812539A529246625C262B39DBDDC6_7143", "sender": "bot", "message_type": "text", "content": "Merci pour votre intérêt ! Pour obtenir un devis précis en dentisterie esthétique, il est nécessaire de faire une consultation avec Dr Haitham Boutaib. Cela permet d’évaluer votre situation et de vous proposer un plan adapté.\n\nVous pouvez organiser votre séjour à Tanger en prenant rendez-vous à l’avance. Souhaitez-vous que je vous aide à fixer une consultation ?", "created_at": "2026-04-14T09:11:06.660199", "media_url": null, "media_mime_type": null}, {"id": 15307, "message_id": "AC6D6606203CA7B70ABBA9BE501CFC29", "sender": "user", "message_type": "text", "content": "J'aimerais avoir une idee du temps nécessaire pour un entretien complet. Il s'agirait de pose de facette et bien sûr l'ajustement nécessaire de 5 à 6 dents.", "created_at": "2026-04-14T09:13:40.767466", "media_url": null, "media_mime_type": null}, {"id": 15308, "message_id": "bot_AC6D6606203CA7B70ABBA9BE501CFC29_965", "sender": "bot", "message_type": "text", "content": "En général, chaque rendez-vous dure entre 30 et 45 minutes, mais la durée totale pour la pose de facettes sur 5 à 6 dents dépend de votre situation spécifique et du plan de traitement choisi. Il est possible que plusieurs séances soient nécessaires pour un résultat optimal.\n\nUne consultation préalable permettra d’évaluer précisément le temps et l’organisation nécessaires. Souhaitez-vous réserver une consultation pour planifier tout cela ?", "created_at": "2026-04-14T09:14:02.773903", "media_url": null, "media_mime_type": null}, {"id": 15309, "message_id": "AC9585720EFC17FE48B3D26574C6D5D9", "sender": "user", "message_type": "text", "content": "J'ai réservé 5 jours. D'après votre expérience est-il possible de faire un entretien complet en une semaine ou il faudrait prévoir des temps de pause entre chaque rdv?", "created_at": "2026-04-14T09:15:46.542952", "media_url": null, "media_mime_type": null}, {"id": 15311, "message_id": "bot_AC9585720EFC17FE48B3D26574C6D5D9_6578", "sender": "bot", "message_type": "text", "content": "Merci pour votre question ! Pour la pose de facettes sur 5 à 6 dents, il est souvent possible d’organiser le traitement sur une période de 5 jours, surtout si vous prévenez à l’avance et que votre planning est bien coordonné avec l’équipe. Cependant, la faisabilité dépend de votre cas clinique et du type de facettes choisies.\n\nDans certains cas, il peut être nécessaire de prévoir des temps de pause entre les étapes (préparation, prise d’empreintes, essayage, pose finale), mais le Dr Haitham Boutaib pourra adapter le planning selon vos disponibilités.\n\nLe mieux serait de réserver une consultation pour valider la faisabilité et organiser votre séjour de façon optimale. Voulez-vous que je vous aide à fixer ce premier rendez-vous ?", "created_at": "2026-04-14T09:16:13.296988", "media_url": null, "media_mime_type": null}, {"id": 15312, "message_id": "ACF61BDD702859D28226A090E1BC5A54", "sender": "user", "message_type": "text", "content": "Je serai à Tanger du 18 au 22 Mai", "created_at": "2026-04-14T09:16:14.568099", "media_url": null, "media_mime_type": null}, {"id": 15313, "message_id": "bot_ACF61BDD702859D28226A090E1BC5A54_9688", "sender": "bot", "message_type": "text", "content": "Merci pour la précision ! Pour avancer avec la prise de rendez-vous, pouvez-vous me donner votre nom complet ainsi que le motif exact de la consultation (par exemple : pose de facettes) ? Cela permettra à l’équipe de bien préparer votre passage entre le 18 et le 22 mai.", "created_at": "2026-04-14T09:16:34.398965", "media_url": null, "media_mime_type": null}, {"id": 15314, "message_id": "AC2639285B688AAACD1471A6D1F0F4AD", "sender": "user", "message_type": "text", "content": "<reply_to>Voulez-vous que je vous aide à fixer ce premier rendez-vous ?</reply_to> Oui. J'aimerais prendre un rdv de telle manière que je puisse faire mon entretien dans le temps prévu. \nJ'aimerais aussi avoir une idée (même approximati) des coûts pour pouvoir également planifier le montant possible.", "created_at": "2026-04-14T09:20:20.735101", "media_url": null, "media_mime_type": null}, {"id": 15315, "message_id": "bot_AC2639285B688AAACD1471A6D1F0F4AD_9953", "sender": "bot", "message_type": "text", "content": "Merci pour votre retour ! Pour finaliser la demande de rendez-vous, pouvez-vous me donner votre nom complet ? Cela permettra à l’équipe de vous recontacter rapidement et de vous donner toutes les informations personnalisées, y compris une estimation des coûts selon votre cas.\n\nDès réception de votre nom, je transmets votre demande à l’équipe qui vous contactera pour organiser le planning et vous donner une idée précise du budget. Voulez-vous me communiquer votre nom complet ?", "created_at": "2026-04-14T09:20:33.211224", "media_url": null, "media_mime_type": null}]...
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Merci pour votre retour ! Pour finaliser la demand Merci pour votre retour ! Pour finaliser la demande de rendez-vous, pouvez-vous me donner votre nom complet ? Cela permettra à l’équipe de vous recontacter rapidement et de vous donner toutes les informations personnalisées, y compris une estimation des coûts selon votre cas.
Dès réception de votre nom, je transmets votre demande à l’équipe qui vous contactera pour organiser le planning et vous donner une idée précise du budget. Voulez-vous me communiquer votre nom complet ?...
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[{"id": 15305, "message_id": " [{"id": 15305, "message_id": "AC7812539A529246625C262B39DBDDC6", "sender": "user", "message_type": "text", "content": "Assalamou alaykoum, j'aimerais avoir une devise pour un entretien dentaire esthétique. Comment dois je procéder, car j'aimerai organiser un séjour à Tanger pour celà.", "created_at": "2026-04-14T09:10:41.396172", "media_url": null, "media_mime_type": null}, {"id": 15306, "message_id": "bot_AC7812539A529246625C262B39DBDDC6_7143", "sender": "bot", "message_type": "text", "content": "Merci pour votre intérêt ! Pour obtenir un devis précis en dentisterie esthétique, il est nécessaire de faire une consultation avec Dr Haitham Boutaib. Cela permet d’évaluer votre situation et de vous proposer un plan adapté.\n\nVous pouvez organiser votre séjour à Tanger en prenant rendez-vous à l’avance. Souhaitez-vous que je vous aide à fixer une consultation ?", "created_at": "2026-04-14T09:11:06.660199", "media_url": null, "media_mime_type": null}, {"id": 15307, "message_id": "AC6D6606203CA7B70ABBA9BE501CFC29", "sender": "user", "message_type": "text", "content": "J'aimerais avoir une idee du temps nécessaire pour un entretien complet. Il s'agirait de pose de facette et bien sûr l'ajustement nécessaire de 5 à 6 dents.", "created_at": "2026-04-14T09:13:40.767466", "media_url": null, "media_mime_type": null}, {"id": 15308, "message_id": "bot_AC6D6606203CA7B70ABBA9BE501CFC29_965", "sender": "bot", "message_type": "text", "content": "En général, chaque rendez-vous dure entre 30 et 45 minutes, mais la durée totale pour la pose de facettes sur 5 à 6 dents dépend de votre situation spécifique et du plan de traitement choisi. Il est possible que plusieurs séances soient nécessaires pour un résultat optimal.\n\nUne consultation préalable permettra d’évaluer précisément le temps et l’organisation nécessaires. Souhaitez-vous réserver une consultation pour planifier tout cela ?", "created_at": "2026-04-14T09:14:02.773903", "media_url": null, "media_mime_type": null}, {"id": 15309, "message_id": "AC9585720EFC17FE48B3D26574C6D5D9", "sender": "user", "message_type": "text", "content": "J'ai réservé 5 jours. D'après votre expérience est-il possible de faire un entretien complet en une semaine ou il faudrait prévoir des temps de pause entre chaque rdv?", "created_at": "2026-04-14T09:15:46.542952", "media_url": null, "media_mime_type": null}, {"id": 15311, "message_id": "bot_AC9585720EFC17FE48B3D26574C6D5D9_6578", "sender": "bot", "message_type": "text", "content": "Merci pour votre question ! Pour la pose de facettes sur 5 à 6 dents, il est souvent possible d’organiser le traitement sur une période de 5 jours, surtout si vous prévenez à l’avance et que votre planning est bien coordonné avec l’équipe. Cependant, la faisabilité dépend de votre cas clinique et du type de facettes choisies.\n\nDans certains cas, il peut être nécessaire de prévoir des temps de pause entre les étapes (préparation, prise d’empreintes, essayage, pose finale), mais le Dr Haitham Boutaib pourra adapter le planning selon vos disponibilités.\n\nLe mieux serait de réserver une consultation pour valider la faisabilité et organiser votre séjour de façon optimale. Voulez-vous que je vous aide à fixer ce premier rendez-vous ?", "created_at": "2026-04-14T09:16:13.296988", "media_url": null, "media_mime_type": null}, {"id": 15312, "message_id": "ACF61BDD702859D28226A090E1BC5A54", "sender": "user", "message_type": "text", "content": "Je serai à Tanger du 18 au 22 Mai", "created_at": "2026-04-14T09:16:14.568099", "media_url": null, "media_mime_type": null}, {"id": 15313, "message_id": "bot_ACF61BDD702859D28226A090E1BC5A54_9688", "sender": "bot", "message_type": "text", "content": "Merci pour la précision ! Pour avancer avec la prise de rendez-vous, pouvez-vous me donner votre nom complet ainsi que le motif exact de la consultation (par exemple : pose de facettes) ? Cela permettra à l’équipe de bien préparer votre passage entre le 18 et le 22 mai.", "created_at": "2026-04-14T09:16:34.398965", "media_url": null, "media_mime_type": null}, {"id": 15314, "message_id": "AC2639285B688AAACD1471A6D1F0F4AD", "sender": "user", "message_type": "text", "content": "<reply_to>Voulez-vous que je vous aide à fixer ce premier rendez-vous ?</reply_to> Oui. J'aimerais prendre un rdv de telle manière que je puisse faire mon entretien dans le temps prévu. \nJ'aimerais aussi avoir une idée (même approximati) des coûts pour pouvoir également planifier le montant possible.", "created_at": "2026-04-14T09:20:20.735101", "media_url": null, "media_mime_type": null}, {"id": 15315, "message_id": "bot_AC2639285B688AAACD1471A6D1F0F4AD_9953", "sender": "bot", "message_type": "text", "content": "Merci pour votre retour ! Pour finaliser la demande de rendez-vous, pouvez-vous me donner votre nom complet ? Cela permettra à l’équipe de vous recontacter rapidement et de vous donner toutes les informations personnalisées, y compris une estimation des coûts selon votre cas.\n\nDès réception de votre nom, je transmets votre demande à l’équipe qui vous contactera pour organiser le planning et vous donner une idée précise du budget. Voulez-vous me communiquer votre nom complet ?", "created_at": "2026-04-14T09:20:33.211224", "media_url": null, "media_mime_type": null}, {"id": 15316, "message_id": "AC5E649442DF69F48D795EAD50C258D0", "sender": "user", "message_type": "text", "content": "Hanan Ben Houssa", "created_at": "2026-04-14T09:20:57.244284", "media_url": null, "media_mime_type": null}, {"id": 15320, "message_id": "bot_AC5E649442DF69F48D795EAD50C258D0_9252", "sender": "bot", "message_type": "text", "content": "Merci Hanan ! Votre demande de rendez-vous pour une consultation en vue de la pose de facettes entre le 18 et le 22 mai est bien transmise à l’équipe. Ils vous contacteront rapidement pour organiser le planning et vous donner une estimation des coûts adaptée à votre situation.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-14T09:21:11.528485", "media_url": null, "media_mime_type": null}]...
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Merci Hanan ! Votre demande de rendez-vous pour un Merci Hanan ! Votre demande de rendez-vous pour une consultation en vue de la pose de facettes entre le 18 et le 22 mai est bien transmise à l’équipe. Ils vous contacteront rapidement pour organiser le planning et vous donner une estimation des coûts adaptée à votre situation.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 15321, "message_id": " [{"id": 15321, "message_id": "AC6615609703B9540C85E9BBA8EEA8C3", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-14T09:21:45.804502", "media_url": null, "media_mime_type": null}, {"id": 15326, "message_id": "A57C4D9B59E6809984557BA5219D1FC6", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in a mix of Moroccan Darija and French:\n\n\"السلام عليكم مدام، لاباس عليك؟ مزيانة، بخير؟ مدام une fois تكوني disponible صوني ليا حيت كنت كنصوني عليك وما كيشبرش الخط، باش نشرح ليك les informations ديال les facettes.\"", "created_at": "2026-04-14T09:25:36.250197", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3952/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15334, "message_id": "ACBA363CEB4CFA746DAF694F12DE5FB4", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-14T09:36:55.250702", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3957/download", "media_mime_type": "image/jpeg"}, {"id": 15339, "message_id": "ACFB64ADAB85ED37EE078A2A6443585D", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-14T09:43:06.597616", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3959/download", "media_mime_type": "image/jpeg"}, {"id": 15340, "message_id": "AC08BEA887D760CB24896D2C0EB66447", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-14T09:43:07.152780", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3960/download", "media_mime_type": "image/jpeg"}, {"id": 15341, "message_id": "AC062DEA5A293ED378F713C0DDF4B672", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-14T09:43:07.498777", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3961/download", "media_mime_type": "image/jpeg"}, {"id": 15342, "message_id": "AC52A43F1D530BFFD228C2AD242A9B9D", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a close-up of the lower half of a person's face, focusing on the mouth area with the subject smiling to show both the upper and lower front teeth. The lips are retracted naturally to expose the teeth. The person is wearing a lavender or purple colored scarf. The photo is taken indoors, with part of the room visible in the background, including a wood beam, part of a wall, and an air conditioning unit. In the lower left corner, the text 'Galaxy S22' is visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Teeth appear relatively well-maintained. There is a visible midline diastema (gap) between the upper central incisors. Some slight irregularity in incisor alignment and minor edge translucency. No obvious decay or major discolorations visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Lower incisors are visible, appear crowded with noticeable overlapping. No obvious large caries or fractures seen.\",\n \"severity_signal\": \"mild\"\n }", "created_at": "2026-04-14T09:43:07.810196", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3962/download", "media_mime_type": "image/jpeg"}, {"id": 15343, "message_id": "AC93EDA5EF4CDFB7FB8350D9033CF2EF", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a close-up photograph of the lower half of a person's face, showing a side view of their smile. The individual's head is covered with a purple scarf. The teeth are visible from the left side, showing both upper and lower arches with lips slightly parted. The gums are partially visible, and the teeth appear generally clean. The background reveals an indoor environment with a wooden beam, an air conditioning unit, and white ceiling and wall panels. The text 'Galaxy S22' is visible at the bottom left of the image.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Teeth are aligned with slight variation in color. Some teeth exhibit mild yellowish discoloration. No obvious signs of decay or fracture visible. Slight crowding or overlap is present.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"Lower anterior teeth are visible and show mild crowding. Color appears consistent with upper teeth. No obvious fractures or gross discolorations seen.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"", "created_at": "2026-04-14T09:43:08.288970", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3963/download", "media_mime_type": "image/jpeg"}, {"id": 15377, "message_id": "ACF313A938BE072550A28DA9022D0DD4", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up view of a person's mouth, slightly open, revealing both upper and lower teeth. The upper front teeth display spacing (diastema) and some degree of crowding, particularly to the viewer's right side. The lower teeth also show mild crowding with overlapping of the anterior teeth. Gum tissue appears generally healthy, with a pink color and no obvious inflammation, but only partially visible. Some variation in tooth color is present, with the lower teeth appearing slightly more yellow than the uppers. No obvious large restorations, prostheses, or orthodontic appliances are seen. No text, labels, or extraneous objects are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Visible spacing (diastema) between the two central incisors, with some crowding and irregular alignment of adjacent teeth.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"Mild crowding and rotation of lateral teeth visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper", "created_at": "2026-04-14T10:23:58.199861", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3982/download", "media_mime_type": "image/jpeg"}, {"id": 16322, "message_id": "A582EE24B41C1D043660B87617D1D571", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n\"صباح الخير مدام، كيف نتي مزيانة؟ بخير؟ صحة لاباس؟ مدام أنا هضرت مع الدكتور بالنسبة للحالة ديالك، خاصك gouttière. هادوك les gouttières ديال contention، كتعملهم زعما بحالهم بحال السلك، غير هوما الدور ديالهم حسن من السلك، كيصرعو المدة ديال زعما السنان يقربو لبعضهم.\"\n\n**Transcription in Latin script (Darija/French mix):**\n\"Sbah lkhir madam, kif nti mziana? bikhir? saha labas? Madam ana hdert m3a docteur binnisba l l-hala dyalk, khask gouttière. Hadouk les gouttières dyal contention, kat3mlhom za3ma bhalhom bhal s-selk, ghir houma d-dawer dyalhom hsen men s-selk, kaysar3ou l-mouda dyal za3ma s-snan iqerbou l-ba3dhom.\"", "created_at": "2026-04-15T16:17:57.126843", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4321/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16330, "message_id": "ACF4B2AA9F25D6E91F828732969CC056", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up view of an adult person's mouth open, displaying the upper and lower anterior teeth and adjacent gum tissue. The upper central incisors are spaced apart (midline diastema) and there is a missing upper right lateral incisor (tooth #12) and a missing upper left lateral incisor (tooth #22). Markings in the image (green lines and an arrow) highlight these points. Teeth are mostly present except for the upper lateral incisors. The lower anterior teeth are slightly crowded, and the teeth color appears to be natural with some mild discoloration. Gum tissue appears generally healthy without prominent redness or swelling. No visible caries, crowns, fillings, or dental prostheses are seen. No soft tissue lesions or acute injuries present. The lips and a portion of the surrounding skin are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Missing both upper lateral incisors; central incisors present with a large gap between them (midline diastema)\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"front_lower\",\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"A close-up clinical intraoral photo of an adult's mouth, showing the upper and lower anterior and premolar teeth. The mouth is open, allowing visualization of the incisal and labial surfaces of the teeth, as well as the gingival margins. The upper arch displays a significant midline diastema and missing maxillary anterior teeth. Three green lines mark specific tooth areas, and a green arrow points to the region beneath the nose, apparently highlighting the absence of maxillary central incisors. The lower teeth are generally present and closely aligned, though slightly yellowed compared to the upper teeth. Gum tissue appears visible but only partially in the photo. No soft tissue lesions or overt swelling is noted.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Missing central and lateral incisors, large midline gap (midline diastema), remaining canines visible.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"upper_right\",\n \"observation\": \"Posterior teeth visible, appear intact with no obvious gross caries, minor staining possible.\",\n \"severity_signal\":", "created_at": "2026-04-15T16:25:46.360608", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4324/download", "media_mime_type": "image/jpeg"}, {"id": 16331, "message_id": "bot_ACF4B2AA9F25D6E91F828732969CC056_7528", "sender": "bot", "message_type": "text", "content": "Merci pour l’envoi des photos et toutes ces précisions. L’équipe a bien reçu votre demande pour une consultation en vue de la pose de facettes, et prendra en compte vos attentes ainsi que la situation clinique visible sur les images.\n\nPour les questions de coût et de planification, seul le Dr Haitham Boutaib pourra vous donner une estimation personnalisée après analyse complète en cabinet, surtout avec les particularités visibles (espaces, dents manquantes, alignement). L’équipe vous contactera rapidement pour fixer un rendez-vous entre le 18 et le 22 mai et répondre à toutes vos questions.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-15T16:26:43.228490", "media_url": null, "media_mime_type": null}]...
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Merci pour l’envoi des photos et toutes ces précis Merci pour l’envoi des photos et toutes ces précisions. L’équipe a bien reçu votre demande pour une consultation en vue de la pose de facettes, et prendra en compte vos attentes ainsi que la situation clinique visible sur les images.
Pour les questions de coût et de planification, seul le Dr Haitham Boutaib pourra vous donner une estimation personnalisée après analyse complète en cabinet, surtout avec les particularités visibles (espaces, dents manquantes, alignement). L’équipe vous contactera rapidement pour fixer un rendez-vous entre le 18 et le 22 mai et répondre à toutes vos questions.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 15334, "message_id": " [{"id": 15334, "message_id": "ACBA363CEB4CFA746DAF694F12DE5FB4", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-14T09:36:55.250702", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3957/download", "media_mime_type": "image/jpeg"}, {"id": 15339, "message_id": "ACFB64ADAB85ED37EE078A2A6443585D", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-14T09:43:06.597616", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3959/download", "media_mime_type": "image/jpeg"}, {"id": 15340, "message_id": "AC08BEA887D760CB24896D2C0EB66447", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-14T09:43:07.152780", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3960/download", "media_mime_type": "image/jpeg"}, {"id": 15341, "message_id": "AC062DEA5A293ED378F713C0DDF4B672", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-14T09:43:07.498777", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3961/download", "media_mime_type": "image/jpeg"}, {"id": 15342, "message_id": "AC52A43F1D530BFFD228C2AD242A9B9D", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a close-up of the lower half of a person's face, focusing on the mouth area with the subject smiling to show both the upper and lower front teeth. The lips are retracted naturally to expose the teeth. The person is wearing a lavender or purple colored scarf. The photo is taken indoors, with part of the room visible in the background, including a wood beam, part of a wall, and an air conditioning unit. In the lower left corner, the text 'Galaxy S22' is visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Teeth appear relatively well-maintained. There is a visible midline diastema (gap) between the upper central incisors. Some slight irregularity in incisor alignment and minor edge translucency. No obvious decay or major discolorations visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Lower incisors are visible, appear crowded with noticeable overlapping. No obvious large caries or fractures seen.\",\n \"severity_signal\": \"mild\"\n }", "created_at": "2026-04-14T09:43:07.810196", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3962/download", "media_mime_type": "image/jpeg"}, {"id": 15343, "message_id": "AC93EDA5EF4CDFB7FB8350D9033CF2EF", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a close-up photograph of the lower half of a person's face, showing a side view of their smile. The individual's head is covered with a purple scarf. The teeth are visible from the left side, showing both upper and lower arches with lips slightly parted. The gums are partially visible, and the teeth appear generally clean. The background reveals an indoor environment with a wooden beam, an air conditioning unit, and white ceiling and wall panels. The text 'Galaxy S22' is visible at the bottom left of the image.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Teeth are aligned with slight variation in color. Some teeth exhibit mild yellowish discoloration. No obvious signs of decay or fracture visible. Slight crowding or overlap is present.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"Lower anterior teeth are visible and show mild crowding. Color appears consistent with upper teeth. No obvious fractures or gross discolorations seen.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"", "created_at": "2026-04-14T09:43:08.288970", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3963/download", "media_mime_type": "image/jpeg"}, {"id": 15377, "message_id": "ACF313A938BE072550A28DA9022D0DD4", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up view of a person's mouth, slightly open, revealing both upper and lower teeth. The upper front teeth display spacing (diastema) and some degree of crowding, particularly to the viewer's right side. The lower teeth also show mild crowding with overlapping of the anterior teeth. Gum tissue appears generally healthy, with a pink color and no obvious inflammation, but only partially visible. Some variation in tooth color is present, with the lower teeth appearing slightly more yellow than the uppers. No obvious large restorations, prostheses, or orthodontic appliances are seen. No text, labels, or extraneous objects are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Visible spacing (diastema) between the two central incisors, with some crowding and irregular alignment of adjacent teeth.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"Mild crowding and rotation of lateral teeth visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper", "created_at": "2026-04-14T10:23:58.199861", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3982/download", "media_mime_type": "image/jpeg"}, {"id": 16322, "message_id": "A582EE24B41C1D043660B87617D1D571", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n\"صباح الخير مدام، كيف نتي مزيانة؟ بخير؟ صحة لاباس؟ مدام أنا هضرت مع الدكتور بالنسبة للحالة ديالك، خاصك gouttière. هادوك les gouttières ديال contention، كتعملهم زعما بحالهم بحال السلك، غير هوما الدور ديالهم حسن من السلك، كيصرعو المدة ديال زعما السنان يقربو لبعضهم.\"\n\n**Transcription in Latin script (Darija/French mix):**\n\"Sbah lkhir madam, kif nti mziana? bikhir? saha labas? Madam ana hdert m3a docteur binnisba l l-hala dyalk, khask gouttière. Hadouk les gouttières dyal contention, kat3mlhom za3ma bhalhom bhal s-selk, ghir houma d-dawer dyalhom hsen men s-selk, kaysar3ou l-mouda dyal za3ma s-snan iqerbou l-ba3dhom.\"", "created_at": "2026-04-15T16:17:57.126843", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4321/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16330, "message_id": "ACF4B2AA9F25D6E91F828732969CC056", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up view of an adult person's mouth open, displaying the upper and lower anterior teeth and adjacent gum tissue. The upper central incisors are spaced apart (midline diastema) and there is a missing upper right lateral incisor (tooth #12) and a missing upper left lateral incisor (tooth #22). Markings in the image (green lines and an arrow) highlight these points. Teeth are mostly present except for the upper lateral incisors. The lower anterior teeth are slightly crowded, and the teeth color appears to be natural with some mild discoloration. Gum tissue appears generally healthy without prominent redness or swelling. No visible caries, crowns, fillings, or dental prostheses are seen. No soft tissue lesions or acute injuries present. The lips and a portion of the surrounding skin are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Missing both upper lateral incisors; central incisors present with a large gap between them (midline diastema)\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"front_lower\",\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"A close-up clinical intraoral photo of an adult's mouth, showing the upper and lower anterior and premolar teeth. The mouth is open, allowing visualization of the incisal and labial surfaces of the teeth, as well as the gingival margins. The upper arch displays a significant midline diastema and missing maxillary anterior teeth. Three green lines mark specific tooth areas, and a green arrow points to the region beneath the nose, apparently highlighting the absence of maxillary central incisors. The lower teeth are generally present and closely aligned, though slightly yellowed compared to the upper teeth. Gum tissue appears visible but only partially in the photo. No soft tissue lesions or overt swelling is noted.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Missing central and lateral incisors, large midline gap (midline diastema), remaining canines visible.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"upper_right\",\n \"observation\": \"Posterior teeth visible, appear intact with no obvious gross caries, minor staining possible.\",\n \"severity_signal\":", "created_at": "2026-04-15T16:25:46.360608", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4324/download", "media_mime_type": "image/jpeg"}, {"id": 16331, "message_id": "bot_ACF4B2AA9F25D6E91F828732969CC056_7528", "sender": "bot", "message_type": "text", "content": "Merci pour l’envoi des photos et toutes ces précisions. L’équipe a bien reçu votre demande pour une consultation en vue de la pose de facettes, et prendra en compte vos attentes ainsi que la situation clinique visible sur les images.\n\nPour les questions de coût et de planification, seul le Dr Haitham Boutaib pourra vous donner une estimation personnalisée après analyse complète en cabinet, surtout avec les particularités visibles (espaces, dents manquantes, alignement). L’équipe vous contactera rapidement pour fixer un rendez-vous entre le 18 et le 22 mai et répondre à toutes vos questions.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-15T16:26:43.228490", "media_url": null, "media_mime_type": null}, {"id": 16332, "message_id": "AC3A34D0212FF4087AFF6AF1D37CE190", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows the lower half of a person's face, focusing on the open mouth and teeth. Green markings are drawn on the skin above the upper lip and across an upper central incisor. The upper front teeth display diastema (a gap between the central incisors), and there is a noticeable space indicating a missing upper right lateral incisor. The upper right canine is present but the teeth alignment is irregular. The lower teeth appear intact, with minor crowding and mild discoloration. The gums appear light pink, though a detailed assessment of gum tissue is limited by the angle and lighting.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Diastema between the upper central incisors; upper right lateral incisor is missing; irregular tooth alignment; teeth appear clean with natural color\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"All lower front teeth appear present with minor crowding and mild discoloration, generally aligned\",\n \"severity_signal\": \"mild\"\n }\n ],\n \"gum_condition\": \"Gum\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image depicts an open mouth with visible upper and lower anterior teeth. The upper anterior teeth show a midline diastema (space) between the two central incisors. There is also a missing tooth (upper left lateral incisor). The alignment of both upper and lower teeth appears irregular, with noticeable crowding and spacing. The gum tissue is healthy pink but with slight redness near the missing tooth area. No clear soft tissue lesions or swelling are visible. The teeth generally appear slightly yellowed. There are green markings added to the image: one above the upper lip, and another over the gap in the upper arch.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Midline diastema between upper central incisors, and missing upper left lateral incisor.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Lower anterior teeth show mild crowding and appear intact with no obvious fractures or caries.\",\n \"severity_signal\": \"mild\"\n }\n ],\n \"gum_condition\": \"Gums appear mostly healthy pink", "created_at": "2026-04-15T16:27:14.691241", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4325/download", "media_mime_type": "image/jpeg"}, {"id": 16333, "message_id": "bot_AC3A34D0212FF4087AFF6AF1D37CE190_1001", "sender": "bot", "message_type": "text", "content": "Merci pour l’envoi de ces nouvelles photos et détails. Toutes vos images et informations seront bien prises en compte par l’équipe médicale pour préparer votre consultation avec le Dr Haitham Boutaib. Cela permettra d’analyser au mieux votre situation (espaces, dents manquantes, alignement…) avant le rendez-vous.\n\nL’équipe vous recontactera très bientôt pour fixer la date exacte et discuter du plan de traitement adapté à votre cas.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-15T16:27:38.408826", "media_url": null, "media_mime_type": null}]...
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Merci pour l’envoi de ces nouvelles photos et déta Merci pour l’envoi de ces nouvelles photos et détails. Toutes vos images et informations seront bien prises en compte par l’équipe médicale pour préparer votre consultation avec le Dr Haitham Boutaib. Cela permettra d’analyser au mieux votre situation (espaces, dents manquantes, alignement…) avant le rendez-vous.
L’équipe vous recontactera très bientôt pour fixer la date exacte et discuter du plan de traitement adapté à votre cas.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 15340, "message_id": " [{"id": 15340, "message_id": "AC08BEA887D760CB24896D2C0EB66447", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-14T09:43:07.152780", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3960/download", "media_mime_type": "image/jpeg"}, {"id": 15341, "message_id": "AC062DEA5A293ED378F713C0DDF4B672", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-04-14T09:43:07.498777", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3961/download", "media_mime_type": "image/jpeg"}, {"id": 15342, "message_id": "AC52A43F1D530BFFD228C2AD242A9B9D", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a close-up of the lower half of a person's face, focusing on the mouth area with the subject smiling to show both the upper and lower front teeth. The lips are retracted naturally to expose the teeth. The person is wearing a lavender or purple colored scarf. The photo is taken indoors, with part of the room visible in the background, including a wood beam, part of a wall, and an air conditioning unit. In the lower left corner, the text 'Galaxy S22' is visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Teeth appear relatively well-maintained. There is a visible midline diastema (gap) between the upper central incisors. Some slight irregularity in incisor alignment and minor edge translucency. No obvious decay or major discolorations visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Lower incisors are visible, appear crowded with noticeable overlapping. No obvious large caries or fractures seen.\",\n \"severity_signal\": \"mild\"\n }", "created_at": "2026-04-14T09:43:07.810196", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3962/download", "media_mime_type": "image/jpeg"}, {"id": 15343, "message_id": "AC93EDA5EF4CDFB7FB8350D9033CF2EF", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a close-up photograph of the lower half of a person's face, showing a side view of their smile. The individual's head is covered with a purple scarf. The teeth are visible from the left side, showing both upper and lower arches with lips slightly parted. The gums are partially visible, and the teeth appear generally clean. The background reveals an indoor environment with a wooden beam, an air conditioning unit, and white ceiling and wall panels. The text 'Galaxy S22' is visible at the bottom left of the image.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Teeth are aligned with slight variation in color. Some teeth exhibit mild yellowish discoloration. No obvious signs of decay or fracture visible. Slight crowding or overlap is present.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"Lower anterior teeth are visible and show mild crowding. Color appears consistent with upper teeth. No obvious fractures or gross discolorations seen.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"", "created_at": "2026-04-14T09:43:08.288970", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3963/download", "media_mime_type": "image/jpeg"}, {"id": 15377, "message_id": "ACF313A938BE072550A28DA9022D0DD4", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up view of a person's mouth, slightly open, revealing both upper and lower teeth. The upper front teeth display spacing (diastema) and some degree of crowding, particularly to the viewer's right side. The lower teeth also show mild crowding with overlapping of the anterior teeth. Gum tissue appears generally healthy, with a pink color and no obvious inflammation, but only partially visible. Some variation in tooth color is present, with the lower teeth appearing slightly more yellow than the uppers. No obvious large restorations, prostheses, or orthodontic appliances are seen. No text, labels, or extraneous objects are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Visible spacing (diastema) between the two central incisors, with some crowding and irregular alignment of adjacent teeth.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"Mild crowding and rotation of lateral teeth visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper", "created_at": "2026-04-14T10:23:58.199861", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3982/download", "media_mime_type": "image/jpeg"}, {"id": 16322, "message_id": "A582EE24B41C1D043660B87617D1D571", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n\"صباح الخير مدام، كيف نتي مزيانة؟ بخير؟ صحة لاباس؟ مدام أنا هضرت مع الدكتور بالنسبة للحالة ديالك، خاصك gouttière. هادوك les gouttières ديال contention، كتعملهم زعما بحالهم بحال السلك، غير هوما الدور ديالهم حسن من السلك، كيصرعو المدة ديال زعما السنان يقربو لبعضهم.\"\n\n**Transcription in Latin script (Darija/French mix):**\n\"Sbah lkhir madam, kif nti mziana? bikhir? saha labas? Madam ana hdert m3a docteur binnisba l l-hala dyalk, khask gouttière. Hadouk les gouttières dyal contention, kat3mlhom za3ma bhalhom bhal s-selk, ghir houma d-dawer dyalhom hsen men s-selk, kaysar3ou l-mouda dyal za3ma s-snan iqerbou l-ba3dhom.\"", "created_at": "2026-04-15T16:17:57.126843", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4321/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16330, "message_id": "ACF4B2AA9F25D6E91F828732969CC056", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up view of an adult person's mouth open, displaying the upper and lower anterior teeth and adjacent gum tissue. The upper central incisors are spaced apart (midline diastema) and there is a missing upper right lateral incisor (tooth #12) and a missing upper left lateral incisor (tooth #22). Markings in the image (green lines and an arrow) highlight these points. Teeth are mostly present except for the upper lateral incisors. The lower anterior teeth are slightly crowded, and the teeth color appears to be natural with some mild discoloration. Gum tissue appears generally healthy without prominent redness or swelling. No visible caries, crowns, fillings, or dental prostheses are seen. No soft tissue lesions or acute injuries present. The lips and a portion of the surrounding skin are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Missing both upper lateral incisors; central incisors present with a large gap between them (midline diastema)\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"front_lower\",\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"A close-up clinical intraoral photo of an adult's mouth, showing the upper and lower anterior and premolar teeth. The mouth is open, allowing visualization of the incisal and labial surfaces of the teeth, as well as the gingival margins. The upper arch displays a significant midline diastema and missing maxillary anterior teeth. Three green lines mark specific tooth areas, and a green arrow points to the region beneath the nose, apparently highlighting the absence of maxillary central incisors. The lower teeth are generally present and closely aligned, though slightly yellowed compared to the upper teeth. Gum tissue appears visible but only partially in the photo. No soft tissue lesions or overt swelling is noted.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Missing central and lateral incisors, large midline gap (midline diastema), remaining canines visible.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"upper_right\",\n \"observation\": \"Posterior teeth visible, appear intact with no obvious gross caries, minor staining possible.\",\n \"severity_signal\":", "created_at": "2026-04-15T16:25:46.360608", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4324/download", "media_mime_type": "image/jpeg"}, {"id": 16331, "message_id": "bot_ACF4B2AA9F25D6E91F828732969CC056_7528", "sender": "bot", "message_type": "text", "content": "Merci pour l’envoi des photos et toutes ces précisions. L’équipe a bien reçu votre demande pour une consultation en vue de la pose de facettes, et prendra en compte vos attentes ainsi que la situation clinique visible sur les images.\n\nPour les questions de coût et de planification, seul le Dr Haitham Boutaib pourra vous donner une estimation personnalisée après analyse complète en cabinet, surtout avec les particularités visibles (espaces, dents manquantes, alignement). L’équipe vous contactera rapidement pour fixer un rendez-vous entre le 18 et le 22 mai et répondre à toutes vos questions.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-15T16:26:43.228490", "media_url": null, "media_mime_type": null}, {"id": 16332, "message_id": "AC3A34D0212FF4087AFF6AF1D37CE190", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows the lower half of a person's face, focusing on the open mouth and teeth. Green markings are drawn on the skin above the upper lip and across an upper central incisor. The upper front teeth display diastema (a gap between the central incisors), and there is a noticeable space indicating a missing upper right lateral incisor. The upper right canine is present but the teeth alignment is irregular. The lower teeth appear intact, with minor crowding and mild discoloration. The gums appear light pink, though a detailed assessment of gum tissue is limited by the angle and lighting.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Diastema between the upper central incisors; upper right lateral incisor is missing; irregular tooth alignment; teeth appear clean with natural color\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"All lower front teeth appear present with minor crowding and mild discoloration, generally aligned\",\n \"severity_signal\": \"mild\"\n }\n ],\n \"gum_condition\": \"Gum\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image depicts an open mouth with visible upper and lower anterior teeth. The upper anterior teeth show a midline diastema (space) between the two central incisors. There is also a missing tooth (upper left lateral incisor). The alignment of both upper and lower teeth appears irregular, with noticeable crowding and spacing. The gum tissue is healthy pink but with slight redness near the missing tooth area. No clear soft tissue lesions or swelling are visible. The teeth generally appear slightly yellowed. There are green markings added to the image: one above the upper lip, and another over the gap in the upper arch.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Midline diastema between upper central incisors, and missing upper left lateral incisor.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Lower anterior teeth show mild crowding and appear intact with no obvious fractures or caries.\",\n \"severity_signal\": \"mild\"\n }\n ],\n \"gum_condition\": \"Gums appear mostly healthy pink", "created_at": "2026-04-15T16:27:14.691241", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4325/download", "media_mime_type": "image/jpeg"}, {"id": 16333, "message_id": "bot_AC3A34D0212FF4087AFF6AF1D37CE190_1001", "sender": "bot", "message_type": "text", "content": "Merci pour l’envoi de ces nouvelles photos et détails. Toutes vos images et informations seront bien prises en compte par l’équipe médicale pour préparer votre consultation avec le Dr Haitham Boutaib. Cela permettra d’analyser au mieux votre situation (espaces, dents manquantes, alignement…) avant le rendez-vous.\n\nL’équipe vous recontactera très bientôt pour fixer la date exacte et discuter du plan de traitement adapté à votre cas.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-15T16:27:38.408826", "media_url": null, "media_mime_type": null}, {"id": 16334, "message_id": "AC25D5D5B64EB60C2BBA7B1C36509F36", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم وفوالا أختي شوف الصورة اللولانية كنظن بأن هاديك l’étape اللي بغيت نسول عليها أنه غيكون واحد modelage ديال السنان ديال السنة ديال هاديك على الشمال، ضرسة هاديك. تكون واحد modelage باش تشبه لهاديك la canine اللي كاينة في جهة أخرى باش يكون واحد النوع ديال symétrie، غتخلق واحد symétrie. يعني ممكن تكون بالcomposite ولا ربما première étape تكون composite باش نشوفوا واش ديك الجهة غتعطي شي حاجة. L’étape الثانية هو أن هادوك les dents القداميين اللي مفتوحين واحدة طويلة على أخرى هاديك ديال اليمين إلا كان ممكن حتى هي يوقع ليها modelage باش تكون في نفس الطول فحال أخرى اللي قدامها فحال هاديك اللي على الشمال. وفوالا et la troisième étape أنا غنصيفط تصويرة.", "created_at": "2026-04-15T16:28:21.560411", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4326/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16335, "message_id": "bot_AC25D5D5B64EB60C2BBA7B1C36509F36_983", "sender": "bot", "message_type": "text", "content": "شكراً بزاف على التوضيحات ديالك وعلى الشرح المفصل ديال الخطوات اللي باغية تناقشيهم مع الدكتور (modelage بالـ composite، symétrie، وتعديل الطول ديال السنان القداميين). غادي نوصل كل هاد التفاصيل للفريق الطبي مع الصور اللي سبق وصيفطتيهم.\n\nغادي يتواصلوا معكوم قريباً باش يناقشوا معاكوم جميع المراحل ويعطيوكوم رأي الدكتور وخطة العلاج المناسبة لحالتك إن شاء الله.\n\nإلى كان عندك أي سؤال إضافي أو بغيت تصيفطي تصويرة أخرى، مرحباً في أي وقت!", "created_at": "2026-04-15T16:28:43.910792", "media_url": null, "media_mime_type": null}]...
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شكراً بزاف على التوضيحات ديالك وعلى الشرح المفصل د شكراً بزاف على التوضيحات ديالك وعلى الشرح المفصل ديال الخطوات اللي باغية تناقشيهم مع الدكتور (modelage بالـ composite، symétrie، وتعديل الطول ديال السنان القداميين). غادي نوصل كل هاد التفاصيل للفريق الطبي مع الصور اللي سبق وصيفطتيهم.
غادي يتواصلوا معكوم قريباً باش يناقشوا معاكوم جميع المراحل ويعطيوكوم رأي الدكتور وخطة العلاج المناسبة لحالتك إن شاء الله.
إلى كان عندك أي سؤال إضافي أو بغيت تصيفطي تصويرة أخرى، مرحباً في أي وقت!...
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[{"id": 15342, "message_id": " [{"id": 15342, "message_id": "AC52A43F1D530BFFD228C2AD242A9B9D", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a close-up of the lower half of a person's face, focusing on the mouth area with the subject smiling to show both the upper and lower front teeth. The lips are retracted naturally to expose the teeth. The person is wearing a lavender or purple colored scarf. The photo is taken indoors, with part of the room visible in the background, including a wood beam, part of a wall, and an air conditioning unit. In the lower left corner, the text 'Galaxy S22' is visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Teeth appear relatively well-maintained. There is a visible midline diastema (gap) between the upper central incisors. Some slight irregularity in incisor alignment and minor edge translucency. No obvious decay or major discolorations visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Lower incisors are visible, appear crowded with noticeable overlapping. No obvious large caries or fractures seen.\",\n \"severity_signal\": \"mild\"\n }", "created_at": "2026-04-14T09:43:07.810196", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3962/download", "media_mime_type": "image/jpeg"}, {"id": 15343, "message_id": "AC93EDA5EF4CDFB7FB8350D9033CF2EF", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a close-up photograph of the lower half of a person's face, showing a side view of their smile. The individual's head is covered with a purple scarf. The teeth are visible from the left side, showing both upper and lower arches with lips slightly parted. The gums are partially visible, and the teeth appear generally clean. The background reveals an indoor environment with a wooden beam, an air conditioning unit, and white ceiling and wall panels. The text 'Galaxy S22' is visible at the bottom left of the image.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Teeth are aligned with slight variation in color. Some teeth exhibit mild yellowish discoloration. No obvious signs of decay or fracture visible. Slight crowding or overlap is present.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"Lower anterior teeth are visible and show mild crowding. Color appears consistent with upper teeth. No obvious fractures or gross discolorations seen.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"", "created_at": "2026-04-14T09:43:08.288970", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3963/download", "media_mime_type": "image/jpeg"}, {"id": 15377, "message_id": "ACF313A938BE072550A28DA9022D0DD4", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up view of a person's mouth, slightly open, revealing both upper and lower teeth. The upper front teeth display spacing (diastema) and some degree of crowding, particularly to the viewer's right side. The lower teeth also show mild crowding with overlapping of the anterior teeth. Gum tissue appears generally healthy, with a pink color and no obvious inflammation, but only partially visible. Some variation in tooth color is present, with the lower teeth appearing slightly more yellow than the uppers. No obvious large restorations, prostheses, or orthodontic appliances are seen. No text, labels, or extraneous objects are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Visible spacing (diastema) between the two central incisors, with some crowding and irregular alignment of adjacent teeth.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"Mild crowding and rotation of lateral teeth visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper", "created_at": "2026-04-14T10:23:58.199861", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3982/download", "media_mime_type": "image/jpeg"}, {"id": 16322, "message_id": "A582EE24B41C1D043660B87617D1D571", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n\"صباح الخير مدام، كيف نتي مزيانة؟ بخير؟ صحة لاباس؟ مدام أنا هضرت مع الدكتور بالنسبة للحالة ديالك، خاصك gouttière. هادوك les gouttières ديال contention، كتعملهم زعما بحالهم بحال السلك، غير هوما الدور ديالهم حسن من السلك، كيصرعو المدة ديال زعما السنان يقربو لبعضهم.\"\n\n**Transcription in Latin script (Darija/French mix):**\n\"Sbah lkhir madam, kif nti mziana? bikhir? saha labas? Madam ana hdert m3a docteur binnisba l l-hala dyalk, khask gouttière. Hadouk les gouttières dyal contention, kat3mlhom za3ma bhalhom bhal s-selk, ghir houma d-dawer dyalhom hsen men s-selk, kaysar3ou l-mouda dyal za3ma s-snan iqerbou l-ba3dhom.\"", "created_at": "2026-04-15T16:17:57.126843", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4321/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16330, "message_id": "ACF4B2AA9F25D6E91F828732969CC056", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up view of an adult person's mouth open, displaying the upper and lower anterior teeth and adjacent gum tissue. The upper central incisors are spaced apart (midline diastema) and there is a missing upper right lateral incisor (tooth #12) and a missing upper left lateral incisor (tooth #22). Markings in the image (green lines and an arrow) highlight these points. Teeth are mostly present except for the upper lateral incisors. The lower anterior teeth are slightly crowded, and the teeth color appears to be natural with some mild discoloration. Gum tissue appears generally healthy without prominent redness or swelling. No visible caries, crowns, fillings, or dental prostheses are seen. No soft tissue lesions or acute injuries present. The lips and a portion of the surrounding skin are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Missing both upper lateral incisors; central incisors present with a large gap between them (midline diastema)\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"front_lower\",\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"A close-up clinical intraoral photo of an adult's mouth, showing the upper and lower anterior and premolar teeth. The mouth is open, allowing visualization of the incisal and labial surfaces of the teeth, as well as the gingival margins. The upper arch displays a significant midline diastema and missing maxillary anterior teeth. Three green lines mark specific tooth areas, and a green arrow points to the region beneath the nose, apparently highlighting the absence of maxillary central incisors. The lower teeth are generally present and closely aligned, though slightly yellowed compared to the upper teeth. Gum tissue appears visible but only partially in the photo. No soft tissue lesions or overt swelling is noted.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Missing central and lateral incisors, large midline gap (midline diastema), remaining canines visible.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"upper_right\",\n \"observation\": \"Posterior teeth visible, appear intact with no obvious gross caries, minor staining possible.\",\n \"severity_signal\":", "created_at": "2026-04-15T16:25:46.360608", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4324/download", "media_mime_type": "image/jpeg"}, {"id": 16331, "message_id": "bot_ACF4B2AA9F25D6E91F828732969CC056_7528", "sender": "bot", "message_type": "text", "content": "Merci pour l’envoi des photos et toutes ces précisions. L’équipe a bien reçu votre demande pour une consultation en vue de la pose de facettes, et prendra en compte vos attentes ainsi que la situation clinique visible sur les images.\n\nPour les questions de coût et de planification, seul le Dr Haitham Boutaib pourra vous donner une estimation personnalisée après analyse complète en cabinet, surtout avec les particularités visibles (espaces, dents manquantes, alignement). L’équipe vous contactera rapidement pour fixer un rendez-vous entre le 18 et le 22 mai et répondre à toutes vos questions.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-15T16:26:43.228490", "media_url": null, "media_mime_type": null}, {"id": 16332, "message_id": "AC3A34D0212FF4087AFF6AF1D37CE190", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows the lower half of a person's face, focusing on the open mouth and teeth. Green markings are drawn on the skin above the upper lip and across an upper central incisor. The upper front teeth display diastema (a gap between the central incisors), and there is a noticeable space indicating a missing upper right lateral incisor. The upper right canine is present but the teeth alignment is irregular. The lower teeth appear intact, with minor crowding and mild discoloration. The gums appear light pink, though a detailed assessment of gum tissue is limited by the angle and lighting.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Diastema between the upper central incisors; upper right lateral incisor is missing; irregular tooth alignment; teeth appear clean with natural color\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"All lower front teeth appear present with minor crowding and mild discoloration, generally aligned\",\n \"severity_signal\": \"mild\"\n }\n ],\n \"gum_condition\": \"Gum\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image depicts an open mouth with visible upper and lower anterior teeth. The upper anterior teeth show a midline diastema (space) between the two central incisors. There is also a missing tooth (upper left lateral incisor). The alignment of both upper and lower teeth appears irregular, with noticeable crowding and spacing. The gum tissue is healthy pink but with slight redness near the missing tooth area. No clear soft tissue lesions or swelling are visible. The teeth generally appear slightly yellowed. There are green markings added to the image: one above the upper lip, and another over the gap in the upper arch.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Midline diastema between upper central incisors, and missing upper left lateral incisor.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Lower anterior teeth show mild crowding and appear intact with no obvious fractures or caries.\",\n \"severity_signal\": \"mild\"\n }\n ],\n \"gum_condition\": \"Gums appear mostly healthy pink", "created_at": "2026-04-15T16:27:14.691241", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4325/download", "media_mime_type": "image/jpeg"}, {"id": 16333, "message_id": "bot_AC3A34D0212FF4087AFF6AF1D37CE190_1001", "sender": "bot", "message_type": "text", "content": "Merci pour l’envoi de ces nouvelles photos et détails. Toutes vos images et informations seront bien prises en compte par l’équipe médicale pour préparer votre consultation avec le Dr Haitham Boutaib. Cela permettra d’analyser au mieux votre situation (espaces, dents manquantes, alignement…) avant le rendez-vous.\n\nL’équipe vous recontactera très bientôt pour fixer la date exacte et discuter du plan de traitement adapté à votre cas.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-15T16:27:38.408826", "media_url": null, "media_mime_type": null}, {"id": 16334, "message_id": "AC25D5D5B64EB60C2BBA7B1C36509F36", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم وفوالا أختي شوف الصورة اللولانية كنظن بأن هاديك l’étape اللي بغيت نسول عليها أنه غيكون واحد modelage ديال السنان ديال السنة ديال هاديك على الشمال، ضرسة هاديك. تكون واحد modelage باش تشبه لهاديك la canine اللي كاينة في جهة أخرى باش يكون واحد النوع ديال symétrie، غتخلق واحد symétrie. يعني ممكن تكون بالcomposite ولا ربما première étape تكون composite باش نشوفوا واش ديك الجهة غتعطي شي حاجة. L’étape الثانية هو أن هادوك les dents القداميين اللي مفتوحين واحدة طويلة على أخرى هاديك ديال اليمين إلا كان ممكن حتى هي يوقع ليها modelage باش تكون في نفس الطول فحال أخرى اللي قدامها فحال هاديك اللي على الشمال. وفوالا et la troisième étape أنا غنصيفط تصويرة.", "created_at": "2026-04-15T16:28:21.560411", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4326/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16335, "message_id": "bot_AC25D5D5B64EB60C2BBA7B1C36509F36_983", "sender": "bot", "message_type": "text", "content": "شكراً بزاف على التوضيحات ديالك وعلى الشرح المفصل ديال الخطوات اللي باغية تناقشيهم مع الدكتور (modelage بالـ composite، symétrie، وتعديل الطول ديال السنان القداميين). غادي نوصل كل هاد التفاصيل للفريق الطبي مع الصور اللي سبق وصيفطتيهم.\n\nغادي يتواصلوا معكوم قريباً باش يناقشوا معاكوم جميع المراحل ويعطيوكوم رأي الدكتور وخطة العلاج المناسبة لحالتك إن شاء الله.\n\nإلى كان عندك أي سؤال إضافي أو بغيت تصيفطي تصويرة أخرى، مرحباً في أي وقت!", "created_at": "2026-04-15T16:28:43.910792", "media_url": null, "media_mime_type": null}, {"id": 16336, "message_id": "ACC88C1D1C84520A42261AD9CEC0A6FB", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a close-up intraoral photo of an open mouth, focusing on the upper and lower anterior teeth. The upper central incisor region shows a missing tooth with a gap between the remaining upper teeth. There is a green digital mark outlining the region corresponding to the upper right lateral incisor. The upper teeth exhibit mild to moderate yellowing and possible minor translucency or wear, and most appear intact aside from the missing tooth. The lower anterior teeth appear slightly crowded and show some yellowing. The gum tissue is mostly pink, and the margins are visible in the anterior area.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"A central incisor is missing, leaving a noticeable gap. Remaining incisors show mild discoloration and wear.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"Teeth adjacent to the missing incisor appear intact with mild yellowing and slight surface irregularities.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper_right\",\n \"observation\": \"The region\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a person's open mouth with lips retracted to display upper and lower teeth. The skin around the mouth, including part of the nose and chin, is visible. There is a green marking shaped like a 'U' drawn on the right maxillary (upper right) side, specifically around the area of a missing upper front tooth. The upper anterior teeth are visible, and there is a noticeable gap in the upper right central or lateral incisor region. The lower anterior teeth are present and appear generally intact. The gingival tissues are partially visible and appear to be of normal color, with no obvious signs of significant inflammation, swelling, or gum recession visible in this image. Teeth have some mild color variation but no large visible caries or fractures. Mild crowding or misalignment may be present, particularly in lower anterior teeth.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"Missing tooth in the upper right anterior segment corresponding to the region marked in green. Surrounding teeth appear of normal color and structure.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"upper_left", "created_at": "2026-04-15T16:29:15.832309", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4327/download", "media_mime_type": "image/jpeg"}, {"id": 16337, "message_id": "bot_ACC88C1D1C84520A42261AD9CEC0A6FB_8095", "sender": "bot", "message_type": "text", "content": "شكراً بزاف على التصويرة الجديدة والتوضيحات اللي سبق وشرحتيهم. كلشي وصل للفريق الطبي مع الشرح ديالك حول modelage والتعديلات اللي باغية تديريهم (باش يكونو السنان متشابهين فالشكل والطول).\n\nالفريق غادي يشوف جميع الصور والملاحظات ديالك، وغادي يتواصل معكوم قريباً باش يناقشوا معاكوم الخطة الأنسب ويعطيوكوم رأي الدكتور بالتفصيل إن شاء الله.\n\nإلى كان عندك أي سؤال آخر أو بغيت تصيفطي شي حاجة إضافية، مرحباً في أي وقت!", "created_at": "2026-04-15T16:29:45.297503", "media_url": null, "media_mime_type": null}]...
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شكراً بزاف على التصويرة الجديدة والتوضيحات اللي سب شكراً بزاف على التصويرة الجديدة والتوضيحات اللي سبق وشرحتيهم. كلشي وصل للفريق الطبي مع الشرح ديالك حول modelage والتعديلات اللي باغية تديريهم (باش يكونو السنان متشابهين فالشكل والطول).
الفريق غادي يشوف جميع الصور والملاحظات ديالك، وغادي يتواصل معكوم قريباً باش يناقشوا معاكوم الخطة الأنسب ويعطيوكوم رأي الدكتور بالتفصيل إن شاء الله.
إلى كان عندك أي سؤال آخر أو بغيت تصيفطي شي حاجة إضافية، مرحباً في أي وقت!...
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[{"id": 15377, "message_id": " [{"id": 15377, "message_id": "ACF313A938BE072550A28DA9022D0DD4", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up view of a person's mouth, slightly open, revealing both upper and lower teeth. The upper front teeth display spacing (diastema) and some degree of crowding, particularly to the viewer's right side. The lower teeth also show mild crowding with overlapping of the anterior teeth. Gum tissue appears generally healthy, with a pink color and no obvious inflammation, but only partially visible. Some variation in tooth color is present, with the lower teeth appearing slightly more yellow than the uppers. No obvious large restorations, prostheses, or orthodontic appliances are seen. No text, labels, or extraneous objects are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Visible spacing (diastema) between the two central incisors, with some crowding and irregular alignment of adjacent teeth.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"Mild crowding and rotation of lateral teeth visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper", "created_at": "2026-04-14T10:23:58.199861", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3982/download", "media_mime_type": "image/jpeg"}, {"id": 16322, "message_id": "A582EE24B41C1D043660B87617D1D571", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n\"صباح الخير مدام، كيف نتي مزيانة؟ بخير؟ صحة لاباس؟ مدام أنا هضرت مع الدكتور بالنسبة للحالة ديالك، خاصك gouttière. هادوك les gouttières ديال contention، كتعملهم زعما بحالهم بحال السلك، غير هوما الدور ديالهم حسن من السلك، كيصرعو المدة ديال زعما السنان يقربو لبعضهم.\"\n\n**Transcription in Latin script (Darija/French mix):**\n\"Sbah lkhir madam, kif nti mziana? bikhir? saha labas? Madam ana hdert m3a docteur binnisba l l-hala dyalk, khask gouttière. Hadouk les gouttières dyal contention, kat3mlhom za3ma bhalhom bhal s-selk, ghir houma d-dawer dyalhom hsen men s-selk, kaysar3ou l-mouda dyal za3ma s-snan iqerbou l-ba3dhom.\"", "created_at": "2026-04-15T16:17:57.126843", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4321/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16330, "message_id": "ACF4B2AA9F25D6E91F828732969CC056", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up view of an adult person's mouth open, displaying the upper and lower anterior teeth and adjacent gum tissue. The upper central incisors are spaced apart (midline diastema) and there is a missing upper right lateral incisor (tooth #12) and a missing upper left lateral incisor (tooth #22). Markings in the image (green lines and an arrow) highlight these points. Teeth are mostly present except for the upper lateral incisors. The lower anterior teeth are slightly crowded, and the teeth color appears to be natural with some mild discoloration. Gum tissue appears generally healthy without prominent redness or swelling. No visible caries, crowns, fillings, or dental prostheses are seen. No soft tissue lesions or acute injuries present. The lips and a portion of the surrounding skin are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Missing both upper lateral incisors; central incisors present with a large gap between them (midline diastema)\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"front_lower\",\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"A close-up clinical intraoral photo of an adult's mouth, showing the upper and lower anterior and premolar teeth. The mouth is open, allowing visualization of the incisal and labial surfaces of the teeth, as well as the gingival margins. The upper arch displays a significant midline diastema and missing maxillary anterior teeth. Three green lines mark specific tooth areas, and a green arrow points to the region beneath the nose, apparently highlighting the absence of maxillary central incisors. The lower teeth are generally present and closely aligned, though slightly yellowed compared to the upper teeth. Gum tissue appears visible but only partially in the photo. No soft tissue lesions or overt swelling is noted.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Missing central and lateral incisors, large midline gap (midline diastema), remaining canines visible.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"upper_right\",\n \"observation\": \"Posterior teeth visible, appear intact with no obvious gross caries, minor staining possible.\",\n \"severity_signal\":", "created_at": "2026-04-15T16:25:46.360608", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4324/download", "media_mime_type": "image/jpeg"}, {"id": 16331, "message_id": "bot_ACF4B2AA9F25D6E91F828732969CC056_7528", "sender": "bot", "message_type": "text", "content": "Merci pour l’envoi des photos et toutes ces précisions. L’équipe a bien reçu votre demande pour une consultation en vue de la pose de facettes, et prendra en compte vos attentes ainsi que la situation clinique visible sur les images.\n\nPour les questions de coût et de planification, seul le Dr Haitham Boutaib pourra vous donner une estimation personnalisée après analyse complète en cabinet, surtout avec les particularités visibles (espaces, dents manquantes, alignement). L’équipe vous contactera rapidement pour fixer un rendez-vous entre le 18 et le 22 mai et répondre à toutes vos questions.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-15T16:26:43.228490", "media_url": null, "media_mime_type": null}, {"id": 16332, "message_id": "AC3A34D0212FF4087AFF6AF1D37CE190", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows the lower half of a person's face, focusing on the open mouth and teeth. Green markings are drawn on the skin above the upper lip and across an upper central incisor. The upper front teeth display diastema (a gap between the central incisors), and there is a noticeable space indicating a missing upper right lateral incisor. The upper right canine is present but the teeth alignment is irregular. The lower teeth appear intact, with minor crowding and mild discoloration. The gums appear light pink, though a detailed assessment of gum tissue is limited by the angle and lighting.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Diastema between the upper central incisors; upper right lateral incisor is missing; irregular tooth alignment; teeth appear clean with natural color\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"All lower front teeth appear present with minor crowding and mild discoloration, generally aligned\",\n \"severity_signal\": \"mild\"\n }\n ],\n \"gum_condition\": \"Gum\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image depicts an open mouth with visible upper and lower anterior teeth. The upper anterior teeth show a midline diastema (space) between the two central incisors. There is also a missing tooth (upper left lateral incisor). The alignment of both upper and lower teeth appears irregular, with noticeable crowding and spacing. The gum tissue is healthy pink but with slight redness near the missing tooth area. No clear soft tissue lesions or swelling are visible. The teeth generally appear slightly yellowed. There are green markings added to the image: one above the upper lip, and another over the gap in the upper arch.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Midline diastema between upper central incisors, and missing upper left lateral incisor.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Lower anterior teeth show mild crowding and appear intact with no obvious fractures or caries.\",\n \"severity_signal\": \"mild\"\n }\n ],\n \"gum_condition\": \"Gums appear mostly healthy pink", "created_at": "2026-04-15T16:27:14.691241", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4325/download", "media_mime_type": "image/jpeg"}, {"id": 16333, "message_id": "bot_AC3A34D0212FF4087AFF6AF1D37CE190_1001", "sender": "bot", "message_type": "text", "content": "Merci pour l’envoi de ces nouvelles photos et détails. Toutes vos images et informations seront bien prises en compte par l’équipe médicale pour préparer votre consultation avec le Dr Haitham Boutaib. Cela permettra d’analyser au mieux votre situation (espaces, dents manquantes, alignement…) avant le rendez-vous.\n\nL’équipe vous recontactera très bientôt pour fixer la date exacte et discuter du plan de traitement adapté à votre cas.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-15T16:27:38.408826", "media_url": null, "media_mime_type": null}, {"id": 16334, "message_id": "AC25D5D5B64EB60C2BBA7B1C36509F36", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم وفوالا أختي شوف الصورة اللولانية كنظن بأن هاديك l’étape اللي بغيت نسول عليها أنه غيكون واحد modelage ديال السنان ديال السنة ديال هاديك على الشمال، ضرسة هاديك. تكون واحد modelage باش تشبه لهاديك la canine اللي كاينة في جهة أخرى باش يكون واحد النوع ديال symétrie، غتخلق واحد symétrie. يعني ممكن تكون بالcomposite ولا ربما première étape تكون composite باش نشوفوا واش ديك الجهة غتعطي شي حاجة. L’étape الثانية هو أن هادوك les dents القداميين اللي مفتوحين واحدة طويلة على أخرى هاديك ديال اليمين إلا كان ممكن حتى هي يوقع ليها modelage باش تكون في نفس الطول فحال أخرى اللي قدامها فحال هاديك اللي على الشمال. وفوالا et la troisième étape أنا غنصيفط تصويرة.", "created_at": "2026-04-15T16:28:21.560411", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4326/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16335, "message_id": "bot_AC25D5D5B64EB60C2BBA7B1C36509F36_983", "sender": "bot", "message_type": "text", "content": "شكراً بزاف على التوضيحات ديالك وعلى الشرح المفصل ديال الخطوات اللي باغية تناقشيهم مع الدكتور (modelage بالـ composite، symétrie، وتعديل الطول ديال السنان القداميين). غادي نوصل كل هاد التفاصيل للفريق الطبي مع الصور اللي سبق وصيفطتيهم.\n\nغادي يتواصلوا معكوم قريباً باش يناقشوا معاكوم جميع المراحل ويعطيوكوم رأي الدكتور وخطة العلاج المناسبة لحالتك إن شاء الله.\n\nإلى كان عندك أي سؤال إضافي أو بغيت تصيفطي تصويرة أخرى، مرحباً في أي وقت!", "created_at": "2026-04-15T16:28:43.910792", "media_url": null, "media_mime_type": null}, {"id": 16336, "message_id": "ACC88C1D1C84520A42261AD9CEC0A6FB", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a close-up intraoral photo of an open mouth, focusing on the upper and lower anterior teeth. The upper central incisor region shows a missing tooth with a gap between the remaining upper teeth. There is a green digital mark outlining the region corresponding to the upper right lateral incisor. The upper teeth exhibit mild to moderate yellowing and possible minor translucency or wear, and most appear intact aside from the missing tooth. The lower anterior teeth appear slightly crowded and show some yellowing. The gum tissue is mostly pink, and the margins are visible in the anterior area.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"A central incisor is missing, leaving a noticeable gap. Remaining incisors show mild discoloration and wear.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"Teeth adjacent to the missing incisor appear intact with mild yellowing and slight surface irregularities.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper_right\",\n \"observation\": \"The region\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a person's open mouth with lips retracted to display upper and lower teeth. The skin around the mouth, including part of the nose and chin, is visible. There is a green marking shaped like a 'U' drawn on the right maxillary (upper right) side, specifically around the area of a missing upper front tooth. The upper anterior teeth are visible, and there is a noticeable gap in the upper right central or lateral incisor region. The lower anterior teeth are present and appear generally intact. The gingival tissues are partially visible and appear to be of normal color, with no obvious signs of significant inflammation, swelling, or gum recession visible in this image. Teeth have some mild color variation but no large visible caries or fractures. Mild crowding or misalignment may be present, particularly in lower anterior teeth.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"Missing tooth in the upper right anterior segment corresponding to the region marked in green. Surrounding teeth appear of normal color and structure.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"upper_left", "created_at": "2026-04-15T16:29:15.832309", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4327/download", "media_mime_type": "image/jpeg"}, {"id": 16337, "message_id": "bot_ACC88C1D1C84520A42261AD9CEC0A6FB_8095", "sender": "bot", "message_type": "text", "content": "شكراً بزاف على التصويرة الجديدة والتوضيحات اللي سبق وشرحتيهم. كلشي وصل للفريق الطبي مع الشرح ديالك حول modelage والتعديلات اللي باغية تديريهم (باش يكونو السنان متشابهين فالشكل والطول).\n\nالفريق غادي يشوف جميع الصور والملاحظات ديالك، وغادي يتواصل معكوم قريباً باش يناقشوا معاكوم الخطة الأنسب ويعطيوكوم رأي الدكتور بالتفصيل إن شاء الله.\n\nإلى كان عندك أي سؤال آخر أو بغيت تصيفطي شي حاجة إضافية، مرحباً في أي وقت!", "created_at": "2026-04-15T16:29:45.297503", "media_url": null, "media_mime_type": null}, {"id": 16338, "message_id": "ACF948E1EBCA749BB0A715BE983B4924", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم، مع هاد ليطاب التالتة هو ديك السنة هاديك اللي دابا علمت عليها داخلة شويش عوجة، يعني واش ممكن فحال تعمار ولا يوقع حتى واحد المودلاج يمكن ربما بالزيادة باش تجي، تجي فالصف ديال هادو هاد لي زوطر دون لي كاينين قدامهم، فوالا.\n\nوكاين كنظن تا إمكانية أن هادوك السنان لقداميين جوج، أن هداك الوسط ديك الفتيحة الـ gap لي فالوسط، تنقص شويش مثلاً بدوك لي فاصيت، أن لي فاصيت يكونوا شويش، يكونوا بطريقة أن تنقص شويش ماشي كلشي، مابغيتش تنقص كلشي، غير تنقص، يكون واحد النوع ديال سيميتري اللي ممكن يتحقق.\n\nفهذا هو التصور ديالي ماعرفتش شنو الإمكانيات اللي موجودة، شكرا.", "created_at": "2026-04-15T16:30:22.640096", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4328/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16340, "message_id": "bot_ACF948E1EBCA749BB0A715BE983B4924_2158", "sender": "bot", "message_type": "text", "content": "شكراً بزاف أختي على الشرح المفصل والرؤية اللي عندك بخصوص التعديلات اللي باغية تديريهم (تعمار أو modelage للسنة اللي داخلة شوية، وتصغير الفتيحة بين السنان القداميين بطريقة متوازنة).\n\nغادي نوصل كل هاد التفاصيل للفريق الطبي مع الصور والملاحظات السابقة، باش الدكتور يقدر يطلع على كل النقاط اللي مهمة ليك ويعطيك الرأي المناسب والإمكانيات المتوفرة.\n\nالفريق غادي يتواصل معكوم قريباً إن شاء الله باش يناقشوا معاكوم كل الحلول الممكنة ويحددوا معاكوم الخطوات الجاية. إذا كان عندك أي سؤال آخر أو بغيت تزيدي شي توضيح، مرحباً في أي وقت!", "created_at": "2026-04-15T16:30:50.692719", "media_url": null, "media_mime_type": null}]...
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شكراً بزاف أختي على الشرح المفصل والرؤية اللي عندك شكراً بزاف أختي على الشرح المفصل والرؤية اللي عندك بخصوص التعديلات اللي باغية تديريهم (تعمار أو modelage للسنة اللي داخلة شوية، وتصغير الفتيحة بين السنان القداميين بطريقة متوازنة).
غادي نوصل كل هاد التفاصيل للفريق الطبي مع الصور والملاحظات السابقة، باش الدكتور يقدر يطلع على كل النقاط اللي مهمة ليك ويعطيك الرأي المناسب والإمكانيات المتوفرة.
الفريق غادي يتواصل معكوم قريباً إن شاء الله باش يناقشوا معاكوم كل الحلول الممكنة ويحددوا معاكوم الخطوات الجاية. إذا كان عندك أي سؤال آخر أو بغيت تزيدي شي توضيح، مرحباً في أي وقت!...
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[{"id": 15378, "message_id": " [{"id": 15378, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQxMDYxODY0NTc1NjkzNDUzNDcyOTI4OTQzMzA4OAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T10:24:24.769884", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3983/download", "media_mime_type": "audio/mp4"}, {"id": 15379, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQxMDYxODY0NTc1NjkzNDUzNDcyOTI4OTQzMzA4OAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T10:24:38.582746", "media_url": null, "media_mime_type": null}]...
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Je suis désolé, mais je n'ai pas pu comprendre Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !...
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[{"id": 15378, "message_id": " [{"id": 15378, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQxMDYxODY0NTc1NjkzNDUzNDcyOTI4OTQzMzA4OAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T10:24:24.769884", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3983/download", "media_mime_type": "audio/mp4"}, {"id": 15379, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQxMDYxODY0NTc1NjkzNDUzNDcyOTI4OTQzMzA4OAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T10:24:38.582746", "media_url": null, "media_mime_type": null}, {"id": 15381, "message_id": "owner_media_1c318ab1002143878a4fd17b1503eb05", "sender": "bot", "message_type": "voice", "content": null, "created_at": "2026-04-14T10:25:11.034753", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3984/download", "media_mime_type": "video/webm"}, {"id": 15386, "message_id": "owner_2b40678f45084c6fb6c3fb9fae4e0c99", "sender": "bot", "message_type": "text", "content": "hi", "created_at": "2026-04-14T10:26:08.661314", "media_url": null, "media_mime_type": null}, {"id": 15387, "message_id": "owner_media_7b77fb64618e47c188e34681381fbf9e", "sender": "bot", "message_type": "image", "content": null, "created_at": "2026-04-14T10:26:34.640939", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3988/download", "media_mime_type": "image/png"}, {"id": 15396, "message_id": "owner_media_df8d9d0a83f244afbeee13f5875917e6", "sender": "bot", "message_type": "voice", "content": null, "created_at": "2026-04-14T10:32:12.666804", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3990/download", "media_mime_type": "video/webm"}, {"id": 15398, "message_id": "owner_media_c12e23b85c464c159f1eceaadb5c1c0f", "sender": "bot", "message_type": "image", "content": null, "created_at": "2026-04-14T10:34:46.926900", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3991/download", "media_mime_type": "image/png"}, {"id": 15411, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQyOTYxNzAxMjYzMjM0ODA3MDI4MDc0NDE0MDgwMAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T10:41:30.920635", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4001/download", "media_mime_type": "audio/mp4"}, {"id": 15412, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQyOTYxNzAxMjYzMjM0ODA3MDI4MDc0NDE0MDgwMAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T10:41:43.501917", "media_url": null, "media_mime_type": null}]...
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Je suis désolé, mais je n'ai pas pu comprendre Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !...
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[{"id": 15378, "message_id": " [{"id": 15378, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQxMDYxODY0NTc1NjkzNDUzNDcyOTI4OTQzMzA4OAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T10:24:24.769884", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3983/download", "media_mime_type": "audio/mp4"}, {"id": 15379, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQxMDYxODY0NTc1NjkzNDUzNDcyOTI4OTQzMzA4OAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T10:24:38.582746", "media_url": null, "media_mime_type": null}, {"id": 15381, "message_id": "owner_media_1c318ab1002143878a4fd17b1503eb05", "sender": "bot", "message_type": "voice", "content": null, "created_at": "2026-04-14T10:25:11.034753", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3984/download", "media_mime_type": "video/webm"}, {"id": 15386, "message_id": "owner_2b40678f45084c6fb6c3fb9fae4e0c99", "sender": "bot", "message_type": "text", "content": "hi", "created_at": "2026-04-14T10:26:08.661314", "media_url": null, "media_mime_type": null}, {"id": 15387, "message_id": "owner_media_7b77fb64618e47c188e34681381fbf9e", "sender": "bot", "message_type": "image", "content": null, "created_at": "2026-04-14T10:26:34.640939", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3988/download", "media_mime_type": "image/png"}, {"id": 15396, "message_id": "owner_media_df8d9d0a83f244afbeee13f5875917e6", "sender": "bot", "message_type": "voice", "content": null, "created_at": "2026-04-14T10:32:12.666804", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3990/download", "media_mime_type": "video/webm"}, {"id": 15398, "message_id": "owner_media_c12e23b85c464c159f1eceaadb5c1c0f", "sender": "bot", "message_type": "image", "content": null, "created_at": "2026-04-14T10:34:46.926900", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3991/download", "media_mime_type": "image/png"}, {"id": 15411, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQyOTYxNzAxMjYzMjM0ODA3MDI4MDc0NDE0MDgwMAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T10:41:30.920635", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4001/download", "media_mime_type": "audio/mp4"}, {"id": 15412, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQyOTYxNzAxMjYzMjM0ODA3MDI4MDc0NDE0MDgwMAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T10:41:43.501917", "media_url": null, "media_mime_type": null}, {"id": 15428, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD", "sender": "user", "message_type": "text", "content": "[Attachment: image]", "created_at": "2026-04-14T10:52:49.092222", "media_url": null, "media_mime_type": null}, {"id": 15429, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image", "sender": "user", "message_type": "image", "content": "Image description: - A man is gesturing emotionally in a workshop setting with tools in the background.\n- Visible text: \"كيكون معقد! Logicat Launch Sponsorisé Réserver\"\n- Notable objects/entities: Tools hanging on the wall, workshop setting.\n\nUser message context: [Attachment: image]", "created_at": "2026-04-14T10:52:49.665182", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4004/download", "media_mime_type": "image/jpeg"}, {"id": 15430, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image_7953", "sender": "bot", "message_type": "text", "content": "Merci pour l'image ! Si vous avez des questions ou besoin d'informations spécifiques, n'hésitez pas à les écrire ici en texte. Je suis là pour vous aider !", "created_at": "2026-04-14T10:53:03.957297", "media_url": null, "media_mime_type": null}]...
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Merci pour l'image ! Si vous avez des question Merci pour l'image ! Si vous avez des questions ou besoin d'informations spécifiques, n'hésitez pas à les écrire ici en texte. Je suis là pour vous aider !...
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[{"id": 15387, "message_id": " [{"id": 15387, "message_id": "owner_media_7b77fb64618e47c188e34681381fbf9e", "sender": "bot", "message_type": "image", "content": null, "created_at": "2026-04-14T10:26:34.640939", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3988/download", "media_mime_type": "image/png"}, {"id": 15396, "message_id": "owner_media_df8d9d0a83f244afbeee13f5875917e6", "sender": "bot", "message_type": "voice", "content": null, "created_at": "2026-04-14T10:32:12.666804", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3990/download", "media_mime_type": "video/webm"}, {"id": 15398, "message_id": "owner_media_c12e23b85c464c159f1eceaadb5c1c0f", "sender": "bot", "message_type": "image", "content": null, "created_at": "2026-04-14T10:34:46.926900", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3991/download", "media_mime_type": "image/png"}, {"id": 15411, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQyOTYxNzAxMjYzMjM0ODA3MDI4MDc0NDE0MDgwMAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T10:41:30.920635", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4001/download", "media_mime_type": "audio/mp4"}, {"id": 15412, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQyOTYxNzAxMjYzMjM0ODA3MDI4MDc0NDE0MDgwMAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T10:41:43.501917", "media_url": null, "media_mime_type": null}, {"id": 15428, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD", "sender": "user", "message_type": "text", "content": "[Attachment: image]", "created_at": "2026-04-14T10:52:49.092222", "media_url": null, "media_mime_type": null}, {"id": 15429, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image", "sender": "user", "message_type": "image", "content": "Image description: - A man is gesturing emotionally in a workshop setting with tools in the background.\n- Visible text: \"كيكون معقد! Logicat Launch Sponsorisé Réserver\"\n- Notable objects/entities: Tools hanging on the wall, workshop setting.\n\nUser message context: [Attachment: image]", "created_at": "2026-04-14T10:52:49.665182", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4004/download", "media_mime_type": "image/jpeg"}, {"id": 15430, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image_7953", "sender": "bot", "message_type": "text", "content": "Merci pour l'image ! Si vous avez des questions ou besoin d'informations spécifiques, n'hésitez pas à les écrire ici en texte. Je suis là pour vous aider !", "created_at": "2026-04-14T10:53:03.957297", "media_url": null, "media_mime_type": null}, {"id": 15431, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjgyNjk5Nzk1MDA5MjM4MjU5ODA0MzAwOTAyNAZDZD", "sender": "user", "message_type": "text", "content": "slm", "created_at": "2026-04-14T10:53:26.237357", "media_url": null, "media_mime_type": null}, {"id": 15432, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjgzODY3MzcyNDUyMDExNjY5MDE5MDU5ODE0NAZDZD", "sender": "user", "message_type": "text", "content": "cv", "created_at": "2026-04-14T10:53:27.674354", "media_url": null, "media_mime_type": null}, {"id": 15433, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0Mjg5MTIyMjU0MDA4Nzc3OTM5NDU1OTQxMDE3NgZDZD", "sender": "user", "message_type": "text", "content": "khti?", "created_at": "2026-04-14T10:53:29.883099", "media_url": null, "media_mime_type": null}, {"id": 15434, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0Mjg5MTIyMjU0MDA4Nzc3OTM5NDU1OTQxMDE3NgZDZD_5854", "sender": "bot", "message_type": "text", "content": "Wa alaykoum salam ! Je vais bien, merci. Comment puis-je vous aider aujourd'hui ?", "created_at": "2026-04-14T10:53:39.995232", "media_url": null, "media_mime_type": null}]...
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Wa alaykoum salam ! Je vais bien, merci. Comment p Wa alaykoum salam ! Je vais bien, merci. Comment puis-je vous aider aujourd'hui ?...
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[{"id": 15398, "message_id": " [{"id": 15398, "message_id": "owner_media_c12e23b85c464c159f1eceaadb5c1c0f", "sender": "bot", "message_type": "image", "content": null, "created_at": "2026-04-14T10:34:46.926900", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3991/download", "media_mime_type": "image/png"}, {"id": 15411, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQyOTYxNzAxMjYzMjM0ODA3MDI4MDc0NDE0MDgwMAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T10:41:30.920635", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4001/download", "media_mime_type": "audio/mp4"}, {"id": 15412, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQyOTYxNzAxMjYzMjM0ODA3MDI4MDc0NDE0MDgwMAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T10:41:43.501917", "media_url": null, "media_mime_type": null}, {"id": 15428, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD", "sender": "user", "message_type": "text", "content": "[Attachment: image]", "created_at": "2026-04-14T10:52:49.092222", "media_url": null, "media_mime_type": null}, {"id": 15429, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image", "sender": "user", "message_type": "image", "content": "Image description: - A man is gesturing emotionally in a workshop setting with tools in the background.\n- Visible text: \"كيكون معقد! Logicat Launch Sponsorisé Réserver\"\n- Notable objects/entities: Tools hanging on the wall, workshop setting.\n\nUser message context: [Attachment: image]", "created_at": "2026-04-14T10:52:49.665182", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4004/download", "media_mime_type": "image/jpeg"}, {"id": 15430, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image_7953", "sender": "bot", "message_type": "text", "content": "Merci pour l'image ! Si vous avez des questions ou besoin d'informations spécifiques, n'hésitez pas à les écrire ici en texte. Je suis là pour vous aider !", "created_at": "2026-04-14T10:53:03.957297", "media_url": null, "media_mime_type": null}, {"id": 15431, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjgyNjk5Nzk1MDA5MjM4MjU5ODA0MzAwOTAyNAZDZD", "sender": "user", "message_type": "text", "content": "slm", "created_at": "2026-04-14T10:53:26.237357", "media_url": null, "media_mime_type": null}, {"id": 15432, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjgzODY3MzcyNDUyMDExNjY5MDE5MDU5ODE0NAZDZD", "sender": "user", "message_type": "text", "content": "cv", "created_at": "2026-04-14T10:53:27.674354", "media_url": null, "media_mime_type": null}, {"id": 15433, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0Mjg5MTIyMjU0MDA4Nzc3OTM5NDU1OTQxMDE3NgZDZD", "sender": "user", "message_type": "text", "content": "khti?", "created_at": "2026-04-14T10:53:29.883099", "media_url": null, "media_mime_type": null}, {"id": 15434, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0Mjg5MTIyMjU0MDA4Nzc3OTM5NDU1OTQxMDE3NgZDZD_5854", "sender": "bot", "message_type": "text", "content": "Wa alaykoum salam ! Je vais bien, merci. Comment puis-je vous aider aujourd'hui ?", "created_at": "2026-04-14T10:53:39.995232", "media_url": null, "media_mime_type": null}, {"id": 15452, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ2ODMzNjEyMzM4OTg1ODgwMTQ0OTQzNTEzNjAwMAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T11:16:30.008368", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4011/download", "media_mime_type": "audio/mp4"}, {"id": 15453, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ2ODMzNjEyMzM4OTg1ODgwMTQ0OTQzNTEzNjAwMAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T11:16:42.393810", "media_url": null, "media_mime_type": null}]...
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Je suis désolé, mais je n'ai pas pu comprendre Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !...
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[{"id": 15429, "message_id": " [{"id": 15429, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image", "sender": "user", "message_type": "image", "content": "Image description: - A man is gesturing emotionally in a workshop setting with tools in the background.\n- Visible text: \"كيكون معقد! Logicat Launch Sponsorisé Réserver\"\n- Notable objects/entities: Tools hanging on the wall, workshop setting.\n\nUser message context: [Attachment: image]", "created_at": "2026-04-14T10:52:49.665182", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4004/download", "media_mime_type": "image/jpeg"}, {"id": 15430, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image_7953", "sender": "bot", "message_type": "text", "content": "Merci pour l'image ! Si vous avez des questions ou besoin d'informations spécifiques, n'hésitez pas à les écrire ici en texte. Je suis là pour vous aider !", "created_at": "2026-04-14T10:53:03.957297", "media_url": null, "media_mime_type": null}, {"id": 15431, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjgyNjk5Nzk1MDA5MjM4MjU5ODA0MzAwOTAyNAZDZD", "sender": "user", "message_type": "text", "content": "slm", "created_at": "2026-04-14T10:53:26.237357", "media_url": null, "media_mime_type": null}, {"id": 15432, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjgzODY3MzcyNDUyMDExNjY5MDE5MDU5ODE0NAZDZD", "sender": "user", "message_type": "text", "content": "cv", "created_at": "2026-04-14T10:53:27.674354", "media_url": null, "media_mime_type": null}, {"id": 15433, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0Mjg5MTIyMjU0MDA4Nzc3OTM5NDU1OTQxMDE3NgZDZD", "sender": "user", "message_type": "text", "content": "khti?", "created_at": "2026-04-14T10:53:29.883099", "media_url": null, "media_mime_type": null}, {"id": 15434, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0Mjg5MTIyMjU0MDA4Nzc3OTM5NDU1OTQxMDE3NgZDZD_5854", "sender": "bot", "message_type": "text", "content": "Wa alaykoum salam ! Je vais bien, merci. Comment puis-je vous aider aujourd'hui ?", "created_at": "2026-04-14T10:53:39.995232", "media_url": null, "media_mime_type": null}, {"id": 15452, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ2ODMzNjEyMzM4OTg1ODgwMTQ0OTQzNTEzNjAwMAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T11:16:30.008368", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4011/download", "media_mime_type": "audio/mp4"}, {"id": 15453, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ2ODMzNjEyMzM4OTg1ODgwMTQ0OTQzNTEzNjAwMAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T11:16:42.393810", "media_url": null, "media_mime_type": null}, {"id": 15472, "message_id": "owner_media_671d86c17dc74610b02e0d0ae4f12412", "sender": "bot", "message_type": "voice", "content": null, "created_at": "2026-04-14T11:43:45.908009", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4015/download", "media_mime_type": "video/webm"}, {"id": 15473, "message_id": "owner_72b999b9b0e544e8b672e2e19af12176", "sender": "bot", "message_type": "text", "content": "slm", "created_at": "2026-04-14T11:44:58.572501", "media_url": null, "media_mime_type": null}, {"id": 15476, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDUwMDE2Mjg4MTkzNzAxNjUyNDM1OTEzNDYwOTQwOAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message] តែ។", "created_at": "2026-04-14T11:45:15.283941", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4016/download", "media_mime_type": "video/mp4"}, {"id": 15477, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDUwMDE2Mjg4MTkzNzAxNjUyNDM1OTEzNDYwOTQwOAZDZD_audio_6918", "sender": "bot", "message_type": "text", "content": "សូមអភ័យទោស ខ្ញុំមិនអាចយល់ពីសារសំឡេងបានទេ។ តើអ្នកអាចសរសេរវាថាជាអត្ថបទបានទេ? នេះនឹងជួយឱ្យខ្ញុំអាចជួយអ្នកបានល្អប្រសើរជាងមុន។ អរគុណ!", "created_at": "2026-04-14T11:45:36.268419", "media_url": null, "media_mime_type": null}]...
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សូមអភ័យទោស ខ្ញុំមិនអាចយល់ពីសារសំឡេងបានទេ។ តើអ្នកអា សូមអភ័យទោស ខ្ញុំមិនអាចយល់ពីសារសំឡេងបានទេ។ តើអ្នកអាចសរសេរវាថាជាអត្ថបទបានទេ? នេះនឹងជួយឱ្យខ្ញុំអាចជួយអ្នកបានល្អប្រសើរជាងមុន។ អរគុណ!...
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[{"id": 15421, "message_id": " [{"id": 15421, "message_id": "ig_123804667488253_m_LuF566C_7p0sCd_TEmJF_viPszmvTfd4g-Wqb-lX2VGl9_UNSxaR4AQ12VAh6yAX47h_rz0PwBb9ipNmgauSfA_audio", "sender": "user", "message_type": "voice", "content": "[Voice message] گدیساں.", "created_at": "2026-04-14T10:48:22.010585", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4002/download", "media_mime_type": "audio/mp4"}, {"id": 15422, "message_id": "bot_ig_123804667488253_m_LuF566C_7p0sCd_TEmJF_viPszmvTfd4g-Wqb-lX2VGl9_UNSxaR4AQ12VAh6yAX47h_rz0PwBb9ipNmgauSfA_audio_3305", "sender": "bot", "message_type": "text", "content": "Could you please type your message? This will help me understand and assist you better.", "created_at": "2026-04-14T10:48:33.503594", "media_url": null, "media_mime_type": null}]...
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Could you please type your message? This will help Could you please type your message? This will help me understand and assist you better....
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[{"id": 15563, "message_id": " [{"id": 15563, "message_id": "3AF50EE1EC1F4F99371F", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-04-14T14:03:11.663698", "media_url": null, "media_mime_type": null}, {"id": 15564, "message_id": "A5C16FE63732C9BB3280AE2E07E8DC40", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T14:03:15.498750", "media_url": null, "media_mime_type": null}, {"id": 15565, "message_id": "3AE9E7A131B384D26F4A", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a close-up intraoral photo showing the right side teeth and gums of a person. A cheek retractor is used to provide a clear view. The image shows upper and lower teeth from canine to molar areas. Several teeth show discoloration, yellow staining, and brown plaque/calculus deposits primarily on lower premolars and molars. The alignment appears irregular, with noticeable malocclusion and crowding. The gum tissue on the upper arch, particularly over the canine and premolar region, appears visibly red and swollen, with a glossy texture that may indicate localized inflammation. The lower gingiva appears less inflamed but there is some plaque accumulation visible. No obvious crowns, fillings, bridges, or prosthetic restorations are identified. No text is visible in the image.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right canine and premolar\",\n \"observation\": \"Teeth present, yellow discoloration, visible plaque near the gumline and on biting surfaces.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right canine and premolars\",\n \"observation\": \"Teeth", "created_at": "2026-04-14T14:03:19.513652", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4047/download", "media_mime_type": "image/jpeg"}, {"id": 15566, "message_id": "3AD4CFCFDAB5FA967D96", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an intraoral view of the lower dental arch of an adult patient. A cheek retractor is in place, giving a clear view of the mandibular teeth from canine to molars on both left and right sides. The gingival tissues and some adjacent soft tissue structures are visible. The patient appears to be undergoing examination or treatment, as indicated by the presence of a gloved hand holding the retractor.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_right_molars\",\n \"observation\": \"Multiple occlusal surfaces have visible dark areas suggestive of restorations or carious lesions. At least one tooth has a silver-colored restoration (likely amalgam).\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_left_molars\",\n \"observation\": \"Multiple occlusal surfaces display darkened areas and likely have amalgam restorations. Some occlusal wear and discoloration is observed.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_front\",\n \"observation\": \"Anterior teeth appear intact, with no obvious", "created_at": "2026-04-14T14:03:19.813450", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4048/download", "media_mime_type": "image/jpeg"}, {"id": 15567, "message_id": "3AC02BEBEC2B7F67D8A7", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral clinical photograph showing the anterior and posterior teeth with the mouth held open by a cheek retractor. The image is well-focused, and the teeth and gums are clearly visible from canine to canine and partially to premolars and first molars. The lips, facial skin, and part of the mustache are visible at the top of the image.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Central incisor at the upper left appears brighter and more opaque than adjacent teeth, possibly indicating a restoration or hypomineralization. Adjacent incisor has a slight difference in shade and opacity.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_upper\",\n \"observation\": \"Mild wear visible on incisal edges of central incisors. Slight incisal chipping at upper right lateral incisor.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"Mild yellowish discoloration noted near the gum line of premolars and canines.\",\n \"", "created_at": "2026-04-14T14:03:20.077289", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4049/download", "media_mime_type": "image/jpeg"}, {"id": 15568, "message_id": "3A8D41DE8AABDC54B667", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is an intraoral photograph of the right side of an adult's mouth, showing both upper and lower teeth in occlusion. Teeth have varying shades of color, with some yellowish and brownish discoloration, mostly on the lower teeth. Minimal crowding is seen in the lower anterior region. The gum tissue appears generally pink but with some localized redness and a slightly shiny appearance. The last visible lower molar shows a large dark brown to black area, potentially indicative of caries or staining. Minimal plaque or calculus is visible on the cervical margins, more so on the lower teeth. There is some drool and bubbles in the vestibular fold. The lips and facial hair are visible, and a cheek retractor is in place. No obvious swelling, ulceration, or large soft tissue lesions seen.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"Anterior and premolars appear intact with normal color, minimal stain. No large cavities visible.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_right\",\n \"observation\": \"Posterior molar (likely", "created_at": "2026-04-14T14:03:20.485606", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4050/download", "media_mime_type": "image/jpeg"}, {"id": 15569, "message_id": "3AE5F0C82038C53A0181", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-quality intraoral photo showing the lower dental arch and occlusal surfaces of the posterior teeth. The tongue is retracted and cheek retractors are in use, providing a clear view of the lower molars, premolars, and some anterior teeth. Multiple teeth show dark areas, possibly indicating carious lesions, particularly on the occlusal surfaces of several molars and premolars. The gum tissue is partially visible and appears to be moist, with no obvious swelling or severe redness. Plaque and calculus buildup are not overtly visible, but there are some areas of discoloration.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left\",\n \"observation\": \"Molars and premolars exhibit multiple dark spots or fissures, suggestive of possible caries or staining. No apparent fractures or large restorations.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right\",\n \"observation\": \"Similar appearance with visible dark spots on occlusal surfaces; possible caries or deep staining.\",\n \"severity_signal\": \"moderate\"\n },\n {", "created_at": "2026-04-14T14:03:20.660022", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4051/download", "media_mime_type": "image/jpeg"}, {"id": 15570, "message_id": "3A172650E12306E6B0F6", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral clinical photo showing the upper and lower anterior and premolar teeth with lips retracted. The teeth are generally intact and well aligned, with visible natural coloration. The upper central incisors are more opaque, with the right central incisor showing a lighter shade compared to adjacent teeth. Slight incisal translucency and some white spots are visible on the lower anterior teeth. No visible large cavities or fractures. Gums appear pale pink and healthy, with no overt inflammation or swelling. Mild plaque accumulation or staining may be present near the gum line of lower teeth. The surrounding oral tissues, including the mucosa and labial frenum attachment, are partially visible and appear unremarkable.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"The upper central incisors are present, with the right central incisor exhibiting a lighter and more opaque appearance compared to the left. Both central incisors have visible reflective surfaces. Lateral incisors and canines present without obvious lesions.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"", "created_at": "2026-04-14T14:03:20.896367", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4052/download", "media_mime_type": "image/jpeg"}, {"id": 15572, "message_id": "3A37D80CBDA5DA473A73", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (mixed with French and English):\n\n**Latin Script:**\n\"Mouhim hadou houma snanou, houwa déjà bgha inettoyer dak ssoussa li aandou f wahad ddrssa, ila kounti chouftiha, ou ydir nettoyage l snanou kamline. So, ila kan moumkin tgouli lya aafak le prix, ou l’opération chnou ghadi yddar lih, aafak ktbi lya message bach naatih ychouf, ou yvérifier tradiction... aala hssab lougha dyalou, ok?\"\n\n**Arabic Script:**\n\"المهم هادو هوما سنانو، هو ديجا بغا ينطوايي (nettoyer) ديك السوسة لي عندو فواحد الضرسة، إلا كنتي شفتيها، ويدير نيطواياج (nettoyage) لسنانو كاملين. سو (So)، إلا كان ممكن تقولي ليا عافاك le prix، والأوبيراسيون (l’opération) شنو غادي يدار ليه، عافاك كتبي ليا ميساج باش نعطيه يشوف، ويفيريفي (vérifier) traduction... على حساب اللغة ديالو، أوكي؟\"", "created_at": "2026-04-14T14:03:51.872058", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4053/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15573, "message_id": "bot_3A37D80CBDA5DA473A73_6125", "sender": "bot", "message_type": "text", "content": "شكرا بارك الله فيك على التوضيح والصور اللي بعثتيهم. بالنسبة للملاحظة ديالي: كاين فعلا بعض البقع السوداء فبعض الأضراس اللي ممكن تكون سوسة (carie)، وكاين شوية ديال التصبغات والبقع فبعض الأسنان، لكن باش نعطيو تشخيص نهائي أو نحددو العلاج المناسب خاص Dr Haitham Boutaib يشوف الحالة مباشرة ويعمل radio panoramique.\n\nبالنسبة للي طلبتي:\n- تنظيف (nettoyage) الأسنان كاملين كاين عندنا فالعيادة.\n- علاج السوسة (carie) كيتحدد على حساب العمق والمكان، والدكتور هو اللي يقرر واش غادي يحتاج حشو (plombage) بسيط ولا علاج أعمق.\n\nبالنسبة للثمن:\n- nettoyage الأسنان كاملين عندنا بـ 400DH.\n- علاج السوسة (carie) الثمن كيتحدد على حساب الحالة، ولكن خاص الدكتور يشوفها ويحدد واش بسيطة ولا متقدمة.\n\nإذا بغيتو نبلغ الفريق الطبي باش يتواصلوا معكوم ويأكدو موعد، قولي لي غير الإسم الكامل ديال الشخص اللي محتاج العلاج، وشنو الوقت اللي مناسبكوم إن شاء الله.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:04:34.417288", "media_url": null, "media_mime_type": null}]...
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شكرا بارك الله فيك على التوضيح والصور اللي بعثتيهم شكرا بارك الله فيك على التوضيح والصور اللي بعثتيهم. بالنسبة للملاحظة ديالي: كاين فعلا بعض البقع السوداء فبعض الأضراس اللي ممكن تكون سوسة (carie)، وكاين شوية ديال التصبغات والبقع فبعض الأسنان، لكن باش نعطيو تشخيص نهائي أو نحددو العلاج المناسب خاص Dr Haitham Boutaib يشوف الحالة مباشرة ويعمل radio panoramique.
بالنسبة للي طلبتي:
- تنظيف (nettoyage) الأسنان كاملين كاين عندنا فالعيادة.
- علاج السوسة (carie) كيتحدد على حساب العمق والمكان، والدكتور هو اللي يقرر واش غادي يحتاج حشو (plombage) بسيط ولا علاج أعمق.
بالنسبة للثمن:
- nettoyage الأسنان كاملين عندنا بـ 400DH.
- علاج السوسة (carie) الثمن كيتحدد على حساب الحالة، ولكن خاص الدكتور يشوفها ويحدد واش بسيطة ولا متقدمة.
إذا بغيتو نبلغ الفريق الطبي باش يتواصلوا معكوم ويأكدو موعد، قولي لي غير الإسم الكامل ديال الشخص اللي محتاج العلاج، وشنو الوقت اللي مناسبكوم إن شاء الله.
أي سؤال آخر مرحبا بيكوم!...
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[{"id": 15564, "message_id": " [{"id": 15564, "message_id": "A5C16FE63732C9BB3280AE2E07E8DC40", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T14:03:15.498750", "media_url": null, "media_mime_type": null}, {"id": 15565, "message_id": "3AE9E7A131B384D26F4A", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a close-up intraoral photo of the left side of the mouth, showing several upper and lower teeth with a dental cheek retractor in place. Visible are the upper and lower anterior and premolar teeth, the gums (gingiva), part of the upper lip, and slight facial hair. The gum tissue in the upper left area appears visibly red and swollen, especially above the canines and premolars. Several of the teeth, particularly in the lower jaw and premolar area, show brownish or yellowish discoloration, possibly stains or deposits. Some teeth have irregular edges, and there is mild crowding.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left_premolars\",\n \"observation\": \"Moderate brown discoloration on biting surfaces, irregular positioning, some contact loss, possible calculus or decay.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_left_premolars\",\n \"observation\": \"Visible yellow-brown deposits at gum line, mild crowding, possible early caries or significant staining.\",\n \"severity_signal\": \"moderate\"", "created_at": "2026-04-14T14:03:19.513652", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4047/download", "media_mime_type": "image/jpeg"}, {"id": 15566, "message_id": "3AD4CFCFDAB5FA967D96", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": []\n },\n \"description\": \"The image shows the lower arch of a person's mouth, viewed from above with cheek retractors in place. The tongue is visible in the center, with all lower teeth in the arch observable, including molars, premolars, canines, and incisors. The gingival tissue surrounding the teeth appears mostly pink. Multiple molar teeth in both lower left and right quadrants display dark areas suggestive of carious lesions or old restorations. Some teeth have what appears to be amalgam or composite fillings. There is slight yellowish discoloration on several teeth. No obvious severe gum inflammation is visible. A gloved hand is holding the retractor at left corner.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_molars\",\n \"observation\": \"Dark areas present on occlusal surfaces, suggestive of caries or old restorations with possible secondary staining.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right_molars\",\n \"observation\": \"Similar dark patches on occlusal surfaces, some possibly existing restorations.\",\n \"severity_signal\": \"moder", "created_at": "2026-04-14T14:03:19.813450", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4048/download", "media_mime_type": "image/jpeg"}, {"id": 15567, "message_id": "3AC02BEBEC2B7F67D8A7", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photo showing the anterior and lateral teeth of both the upper and lower dental arches. A cheek and lip retractor is used for clear visualization. The image captures the full width of the mouth, showing teeth, gums, and part of the lips and mustache.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Central right and left incisors appear lighter in color than adjacent teeth, possibly indicating restorations. Incisal edge of right central incisor appears chipped or uneven.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Mild yellowish discoloration visible, especially on the canines. Some mild incisal wear and slight crowding visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper_right\",\n \"observation\": \"General alignment is acceptable, mild tooth rotation or crowding observable towards the canine and premolar area. No major lesions or fractures visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper", "created_at": "2026-04-14T14:03:20.077289", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4049/download", "media_mime_type": "image/jpeg"}, {"id": 15568, "message_id": "3A8D41DE8AABDC54B667", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a clear intraoral clinical photo showing the left buccal view of a patient's mouth. The image displays the upper and lower left anterior and posterior teeth, as well as surrounding gingival tissues. The teeth appear mostly natural with some discoloration present. There is visible calculus or staining, especially around the cervical portion of the lower teeth. The gums appear generally healthy but with some mild redness and slight swelling interproximally. The most posterior visible lower molar shows notable yellow-brown discoloration and possible cavitation. Saliva and some air bubbles are present in the lower vestibule.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Anterior and premolar teeth present. Teeth show mild staining and slight crowding. Posterior first molar not clearly visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"All anterior and premolar teeth present and visible, with moderate yellow-brown staining/calcified deposits, especially on cervical margins. The most posterior molar visible (second molar) shows significant yellow-brown", "created_at": "2026-04-14T14:03:20.485606", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4050/download", "media_mime_type": "image/jpeg"}, {"id": 15569, "message_id": "3AE5F0C82038C53A0181", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photograph showing the lower dental arch, gums, and tongue. Cheek retractors are used to provide a clear view. All molars, premolars, canines, and incisors in the lower jaw appear visible. Several posterior teeth show dark discolorations or spots on the occlusal (chewing) surfaces, particularly on the first and second molars on both the left and right sides. The gingiva appears moist and pink, and there are no apparent ulcerations or large swellings. Saliva is present. No obvious large restorations, crowns, or orthodontic appliances are present.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left molars and premolars\",\n \"observation\": \"Several teeth with dark spots or stains on occlusal surfaces. Appearance suggests possible carious lesions or deep staining.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right molars and premolars\",\n \"observation\": \"Dark discolorations and spots on the chewing surfaces; more extensive on first and second molars.\",\n \"severity_signal\": \"moder", "created_at": "2026-04-14T14:03:20.660022", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4051/download", "media_mime_type": "image/jpeg"}, {"id": 15570, "message_id": "3A172650E12306E6B0F6", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up intraoral photo of an adult's mouth with a cheek retractor in place. The upper and lower anterior teeth as well as premolars are visible. The subject has a mustache, and the focus is primarily on the relationship of the teeth. The gums appear mostly healthy with light pink coloration but with some areas that may appear slightly red. The teeth overall are relatively well aligned, but there are noticeable color differences with the upper left and right central incisors appearing lighter/whiter and slightly more opaque compared to adjacent teeth. Slight crowding is present in the lower anterior teeth. Mild staining or discoloration is visible on the lower teeth towards the gum line. No large carious lesions or gross fractures are apparent. No obvious restorations, crowns, or braces are visible. No visible soft tissue swelling, ulcerations, or abnormal growths are seen. Posterior teeth and oral tissues in the back are not clearly visible. There is no visible pus, heavy plaque, or calculus. No text, labels, or identifying marks are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\":", "created_at": "2026-04-14T14:03:20.896367", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4052/download", "media_mime_type": "image/jpeg"}, {"id": 15572, "message_id": "3A37D80CBDA5DA473A73", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n\"مهم هادو هما سنانو، هو ديجا بغا ينطوايي ديك السوسة لي عندو فواحد الدرسة إلا كنتي شفتيها، ويدير نطواياج لسنانو كاملين. سو إلا كان ممكن تقولي عافاك لبري والأوبيراسيون شنو غايدارلو، عافاك كتبيلي ميساج باش نعطيه يشوف ويفيريفي طرادكسيون على حساب اللغة ديالو، أوكي؟\"\n\n**Transliteration (Latin script):**\n\"Mouhim hado houma snano, houwa deja bgha inettoyage* dik soussa li endo f wahed derssa ila kenti cheftiha, ou idir nettoyage l snano kamlin. So ila kan momkin tgolli afak le prix ou l'opération chno gha iddarlo, afak ktebli message bach n-atih ichouf ou i-verifie les traductions ela hseb la langue dyalo, ok?\"\n\n*\\*Note: The speaker uses a mix of Darija and French (Code-switching).*", "created_at": "2026-04-14T14:03:51.872058", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4053/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15573, "message_id": "bot_3A37D80CBDA5DA473A73_6125", "sender": "bot", "message_type": "text", "content": "شكرا بارك الله فيك على التوضيح والصور اللي بعثتيهم. بالنسبة للملاحظة ديالي: كاين فعلا بعض البقع السوداء فبعض الأضراس اللي ممكن تكون سوسة (carie)، وكاين شوية ديال التصبغات والبقع فبعض الأسنان، لكن باش نعطيو تشخيص نهائي أو نحددو العلاج المناسب خاص Dr Haitham Boutaib يشوف الحالة مباشرة ويعمل radio panoramique.\n\nبالنسبة للي طلبتي:\n- تنظيف (nettoyage) الأسنان كاملين كاين عندنا فالعيادة.\n- علاج السوسة (carie) كيتحدد على حساب العمق والمكان، والدكتور هو اللي يقرر واش غادي يحتاج حشو (plombage) بسيط ولا علاج أعمق.\n\nبالنسبة للثمن:\n- nettoyage الأسنان كاملين عندنا بـ 400DH.\n- علاج السوسة (carie) الثمن كيتحدد على حساب الحالة، ولكن خاص الدكتور يشوفها ويحدد واش بسيطة ولا متقدمة.\n\nإذا بغيتو نبلغ الفريق الطبي باش يتواصلوا معكوم ويأكدو موعد، قولي لي غير الإسم الكامل ديال الشخص اللي محتاج العلاج، وشنو الوقت اللي مناسبكوم إن شاء الله.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:04:34.417288", "media_url": null, "media_mime_type": null}, {"id": 15578, "message_id": "3A34999A017B30238F3D", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric X-ray image showing a side view of the skull, cervical vertebrae, nasal cavity, sinuses, mandible, and maxilla. The full dentition in both upper and lower jaws is visible, though some tooth details are overlapped due to the projection. Both the hard and soft tissues of the face are outlined. Skeletal structures including the mandible, maxilla, spine, zygomatic arch, and nasal bones are clearly visible, along with some dental anatomy. No gross artifacts or obstructions are present. There are graduated measurement markers visible on the right side of the image, but no patient identifiers or text labels.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Teeth visible in the maxillary anterior region appear intact; overlapping is present due to X-ray angle.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Mandibular anterior teeth visible, no obvious pathology detected.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"upper\n\nUser message context: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric dental X-ray of a human skull in profile view. The bones of the cranium, facial structures, cervical vertebrae, nasal cavity, maxilla, mandible, and teeth are clearly visible. The upper and lower jaw arches show both anterior and posterior teeth. The outline of the soft tissue profile of the face (nose, lips, chin) is also apparent. A measuring scale is present along the right border of the image, providing a graduated measurement for anatomical assessment. No significant artifacts or overexposure are seen. No visible dental prostheses, orthodontic appliances, or implants are apparent. Anatomical landmarks for cephalometric tracing such as sella, nasion, and menton can be identified.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_jaw\",\n \"observation\": \"All maxillary teeth including incisors, canines, premolars, and molars are visible. No gross fractures or major radiolucencies noted.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_jaw\",\n \"observation\": \"All", "created_at": "2026-04-14T14:12:27.231819", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4055/download", "media_mime_type": "image/jpeg"}, {"id": 15579, "message_id": "3AE28442DA133614B849", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a panoramic dental X-ray (orthopantomogram) showing a full view of both the upper (maxillary) and lower (mandibular) jaws, including all teeth, portions of the surrounding alveolar bone, and sinus outlines. The roots and crowns of the teeth are clearly visible. Both third molars (wisdom teeth) are present and appear to be impacted horizontally in the lower jaw. There are visible dental restorations (fillings) in the right upper molar region. All other teeth appear relatively well aligned. The bone crests are generally smooth and continuous, but there are differences in radiodensity in some areas. No large dark (radiolucent) lesions are readily observed. There is a scale on the right margin.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left (mandibular left third molar, tooth #38)\",\n \"observation\": \"impacted; tooth is oriented horizontally, root development appears complete, in close proximity to the mandibular canal\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"lower_right (mandibular", "created_at": "2026-04-14T14:12:27.608446", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4056/download", "media_mime_type": "image/jpeg"}, {"id": 15580, "message_id": "bot_3AE28442DA133614B849_1383", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على الصور والراديو اللي بعثتيهم! بالنسبة للحالة اللي باينين فالراديو، كاينين ضروس العقل (wisdom teeth) لتحت اللي باينين مزيرين (impacted) وأفقيين، وقريبين بزاف للعصب ديال الفك السفلي. هادشي كيحتاج تقييم دقيق من طرف الدكتور، وغالبا خاص تدخل جراحي بسيط باش يتحيدو، ولكن القرار النهائي كيبقى عند الطبيب بعد الفحص المباشر.\n\nبالنسبة للتنظيف (nettoyage) والأسنان اللي فيهم السوسة، كلشي واضح فالراديو والصور، ولكن خاص الدكتور يشوف الحالة عن قرب ويحدد شنو بالضبط يدار.\n\nبالنسبة للأثمنة:\n- Nettoyage الأسنان كاملين: 400DH\n- علاج السوسة (plombage): الثمن كيتحدد حسب العمق وعدد الأسنان\n- نزع ضرس العقل (extraction dent de sagesse): الثمن كيتحدد حسب الصعوبة والقرب من العصب، وغالبا كيتراوح بين 1200DH و2000DH للضرسة، ولكن خاص المعاينة المباشرة\n\nإلا بغيتي نبلغ الفريق الطبي يتواصل معكوم ويعطيكم كل التفاصيل أو تأكيد موعد، عافاك صيفط ليا الإسم الكامل ديال الشخص اللي محتاج العلاج، وغادي نوصل ليهم كلشي دابا.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:13:24.662612", "media_url": null, "media_mime_type": null}]...
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شكرا بزاف على الصور والراديو اللي بعثتيهم! بالنسبة شكرا بزاف على الصور والراديو اللي بعثتيهم! بالنسبة للحالة اللي باينين فالراديو، كاينين ضروس العقل (wisdom teeth) لتحت اللي باينين مزيرين (impacted) وأفقيين، وقريبين بزاف للعصب ديال الفك السفلي. هادشي كيحتاج تقييم دقيق من طرف الدكتور، وغالبا خاص تدخل جراحي بسيط باش يتحيدو، ولكن القرار النهائي كيبقى عند الطبيب بعد الفحص المباشر.
بالنسبة للتنظيف (nettoyage) والأسنان اللي فيهم السوسة، كلشي واضح فالراديو والصور، ولكن خاص الدكتور يشوف الحالة عن قرب ويحدد شنو بالضبط يدار.
بالنسبة للأثمنة:
- Nettoyage الأسنان كاملين: 400DH
- علاج السوسة (plombage): الثمن كيتحدد حسب العمق وعدد الأسنان
- نزع ضرس العقل (extraction dent de sagesse): الثمن كيتحدد حسب الصعوبة والقرب من العصب، وغالبا كيتراوح بين 1200DH و2000DH للضرسة، ولكن خاص المعاينة المباشرة
إلا بغيتي نبلغ الفريق الطبي يتواصل معكوم ويعطيكم كل التفاصيل أو تأكيد موعد، عافاك صيفط ليا الإسم الكامل ديال الشخص اللي محتاج العلاج، وغادي نوصل ليهم كلشي دابا.
أي سؤال آخر مرحبا بيكوم!...
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[{"id": 15566, "message_id": " [{"id": 15566, "message_id": "3AD4CFCFDAB5FA967D96", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": []\n },\n \"description\": \"The image shows the lower arch of a person's mouth, viewed from above with cheek retractors in place. The tongue is visible in the center, with all lower teeth in the arch observable, including molars, premolars, canines, and incisors. The gingival tissue surrounding the teeth appears mostly pink. Multiple molar teeth in both lower left and right quadrants display dark areas suggestive of carious lesions or old restorations. Some teeth have what appears to be amalgam or composite fillings. There is slight yellowish discoloration on several teeth. No obvious severe gum inflammation is visible. A gloved hand is holding the retractor at left corner.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_molars\",\n \"observation\": \"Dark areas present on occlusal surfaces, suggestive of caries or old restorations with possible secondary staining.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right_molars\",\n \"observation\": \"Similar dark patches on occlusal surfaces, some possibly existing restorations.\",\n \"severity_signal\": \"moder", "created_at": "2026-04-14T14:03:19.813450", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4048/download", "media_mime_type": "image/jpeg"}, {"id": 15567, "message_id": "3AC02BEBEC2B7F67D8A7", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photo showing the anterior and lateral teeth of both the upper and lower dental arches. A cheek and lip retractor is used for clear visualization. The image captures the full width of the mouth, showing teeth, gums, and part of the lips and mustache.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Central right and left incisors appear lighter in color than adjacent teeth, possibly indicating restorations. Incisal edge of right central incisor appears chipped or uneven.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Mild yellowish discoloration visible, especially on the canines. Some mild incisal wear and slight crowding visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper_right\",\n \"observation\": \"General alignment is acceptable, mild tooth rotation or crowding observable towards the canine and premolar area. No major lesions or fractures visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper", "created_at": "2026-04-14T14:03:20.077289", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4049/download", "media_mime_type": "image/jpeg"}, {"id": 15568, "message_id": "3A8D41DE8AABDC54B667", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a clear intraoral clinical photo showing the left buccal view of a patient's mouth. The image displays the upper and lower left anterior and posterior teeth, as well as surrounding gingival tissues. The teeth appear mostly natural with some discoloration present. There is visible calculus or staining, especially around the cervical portion of the lower teeth. The gums appear generally healthy but with some mild redness and slight swelling interproximally. The most posterior visible lower molar shows notable yellow-brown discoloration and possible cavitation. Saliva and some air bubbles are present in the lower vestibule.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Anterior and premolar teeth present. Teeth show mild staining and slight crowding. Posterior first molar not clearly visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"All anterior and premolar teeth present and visible, with moderate yellow-brown staining/calcified deposits, especially on cervical margins. The most posterior molar visible (second molar) shows significant yellow-brown", "created_at": "2026-04-14T14:03:20.485606", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4050/download", "media_mime_type": "image/jpeg"}, {"id": 15569, "message_id": "3AE5F0C82038C53A0181", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photograph showing the lower dental arch, gums, and tongue. Cheek retractors are used to provide a clear view. All molars, premolars, canines, and incisors in the lower jaw appear visible. Several posterior teeth show dark discolorations or spots on the occlusal (chewing) surfaces, particularly on the first and second molars on both the left and right sides. The gingiva appears moist and pink, and there are no apparent ulcerations or large swellings. Saliva is present. No obvious large restorations, crowns, or orthodontic appliances are present.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left molars and premolars\",\n \"observation\": \"Several teeth with dark spots or stains on occlusal surfaces. Appearance suggests possible carious lesions or deep staining.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right molars and premolars\",\n \"observation\": \"Dark discolorations and spots on the chewing surfaces; more extensive on first and second molars.\",\n \"severity_signal\": \"moder", "created_at": "2026-04-14T14:03:20.660022", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4051/download", "media_mime_type": "image/jpeg"}, {"id": 15570, "message_id": "3A172650E12306E6B0F6", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up intraoral photo of an adult's mouth with a cheek retractor in place. The upper and lower anterior teeth as well as premolars are visible. The subject has a mustache, and the focus is primarily on the relationship of the teeth. The gums appear mostly healthy with light pink coloration but with some areas that may appear slightly red. The teeth overall are relatively well aligned, but there are noticeable color differences with the upper left and right central incisors appearing lighter/whiter and slightly more opaque compared to adjacent teeth. Slight crowding is present in the lower anterior teeth. Mild staining or discoloration is visible on the lower teeth towards the gum line. No large carious lesions or gross fractures are apparent. No obvious restorations, crowns, or braces are visible. No visible soft tissue swelling, ulcerations, or abnormal growths are seen. Posterior teeth and oral tissues in the back are not clearly visible. There is no visible pus, heavy plaque, or calculus. No text, labels, or identifying marks are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\":", "created_at": "2026-04-14T14:03:20.896367", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4052/download", "media_mime_type": "image/jpeg"}, {"id": 15572, "message_id": "3A37D80CBDA5DA473A73", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n\"مهم هادو هما سنانو، هو ديجا بغا ينطوايي ديك السوسة لي عندو فواحد الدرسة إلا كنتي شفتيها، ويدير نطواياج لسنانو كاملين. سو إلا كان ممكن تقولي عافاك لبري والأوبيراسيون شنو غايدارلو، عافاك كتبيلي ميساج باش نعطيه يشوف ويفيريفي طرادكسيون على حساب اللغة ديالو، أوكي؟\"\n\n**Transliteration (Latin script):**\n\"Mouhim hado houma snano, houwa deja bgha inettoyage* dik soussa li endo f wahed derssa ila kenti cheftiha, ou idir nettoyage l snano kamlin. So ila kan momkin tgolli afak le prix ou l'opération chno gha iddarlo, afak ktebli message bach n-atih ichouf ou i-verifie les traductions ela hseb la langue dyalo, ok?\"\n\n*\\*Note: The speaker uses a mix of Darija and French (Code-switching).*", "created_at": "2026-04-14T14:03:51.872058", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4053/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15573, "message_id": "bot_3A37D80CBDA5DA473A73_6125", "sender": "bot", "message_type": "text", "content": "شكرا بارك الله فيك على التوضيح والصور اللي بعثتيهم. بالنسبة للملاحظة ديالي: كاين فعلا بعض البقع السوداء فبعض الأضراس اللي ممكن تكون سوسة (carie)، وكاين شوية ديال التصبغات والبقع فبعض الأسنان، لكن باش نعطيو تشخيص نهائي أو نحددو العلاج المناسب خاص Dr Haitham Boutaib يشوف الحالة مباشرة ويعمل radio panoramique.\n\nبالنسبة للي طلبتي:\n- تنظيف (nettoyage) الأسنان كاملين كاين عندنا فالعيادة.\n- علاج السوسة (carie) كيتحدد على حساب العمق والمكان، والدكتور هو اللي يقرر واش غادي يحتاج حشو (plombage) بسيط ولا علاج أعمق.\n\nبالنسبة للثمن:\n- nettoyage الأسنان كاملين عندنا بـ 400DH.\n- علاج السوسة (carie) الثمن كيتحدد على حساب الحالة، ولكن خاص الدكتور يشوفها ويحدد واش بسيطة ولا متقدمة.\n\nإذا بغيتو نبلغ الفريق الطبي باش يتواصلوا معكوم ويأكدو موعد، قولي لي غير الإسم الكامل ديال الشخص اللي محتاج العلاج، وشنو الوقت اللي مناسبكوم إن شاء الله.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:04:34.417288", "media_url": null, "media_mime_type": null}, {"id": 15578, "message_id": "3A34999A017B30238F3D", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric X-ray image showing a side view of the skull, cervical vertebrae, nasal cavity, sinuses, mandible, and maxilla. The full dentition in both upper and lower jaws is visible, though some tooth details are overlapped due to the projection. Both the hard and soft tissues of the face are outlined. Skeletal structures including the mandible, maxilla, spine, zygomatic arch, and nasal bones are clearly visible, along with some dental anatomy. No gross artifacts or obstructions are present. There are graduated measurement markers visible on the right side of the image, but no patient identifiers or text labels.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Teeth visible in the maxillary anterior region appear intact; overlapping is present due to X-ray angle.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Mandibular anterior teeth visible, no obvious pathology detected.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"upper\n\nUser message context: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric dental X-ray of a human skull in profile view. The bones of the cranium, facial structures, cervical vertebrae, nasal cavity, maxilla, mandible, and teeth are clearly visible. The upper and lower jaw arches show both anterior and posterior teeth. The outline of the soft tissue profile of the face (nose, lips, chin) is also apparent. A measuring scale is present along the right border of the image, providing a graduated measurement for anatomical assessment. No significant artifacts or overexposure are seen. No visible dental prostheses, orthodontic appliances, or implants are apparent. Anatomical landmarks for cephalometric tracing such as sella, nasion, and menton can be identified.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_jaw\",\n \"observation\": \"All maxillary teeth including incisors, canines, premolars, and molars are visible. No gross fractures or major radiolucencies noted.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_jaw\",\n \"observation\": \"All", "created_at": "2026-04-14T14:12:27.231819", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4055/download", "media_mime_type": "image/jpeg"}, {"id": 15579, "message_id": "3AE28442DA133614B849", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a panoramic dental X-ray (orthopantomogram) showing a full view of both the upper (maxillary) and lower (mandibular) jaws, including all teeth, portions of the surrounding alveolar bone, and sinus outlines. The roots and crowns of the teeth are clearly visible. Both third molars (wisdom teeth) are present and appear to be impacted horizontally in the lower jaw. There are visible dental restorations (fillings) in the right upper molar region. All other teeth appear relatively well aligned. The bone crests are generally smooth and continuous, but there are differences in radiodensity in some areas. No large dark (radiolucent) lesions are readily observed. There is a scale on the right margin.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left (mandibular left third molar, tooth #38)\",\n \"observation\": \"impacted; tooth is oriented horizontally, root development appears complete, in close proximity to the mandibular canal\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"lower_right (mandibular", "created_at": "2026-04-14T14:12:27.608446", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4056/download", "media_mime_type": "image/jpeg"}, {"id": 15580, "message_id": "bot_3AE28442DA133614B849_1383", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على الصور والراديو اللي بعثتيهم! بالنسبة للحالة اللي باينين فالراديو، كاينين ضروس العقل (wisdom teeth) لتحت اللي باينين مزيرين (impacted) وأفقيين، وقريبين بزاف للعصب ديال الفك السفلي. هادشي كيحتاج تقييم دقيق من طرف الدكتور، وغالبا خاص تدخل جراحي بسيط باش يتحيدو، ولكن القرار النهائي كيبقى عند الطبيب بعد الفحص المباشر.\n\nبالنسبة للتنظيف (nettoyage) والأسنان اللي فيهم السوسة، كلشي واضح فالراديو والصور، ولكن خاص الدكتور يشوف الحالة عن قرب ويحدد شنو بالضبط يدار.\n\nبالنسبة للأثمنة:\n- Nettoyage الأسنان كاملين: 400DH\n- علاج السوسة (plombage): الثمن كيتحدد حسب العمق وعدد الأسنان\n- نزع ضرس العقل (extraction dent de sagesse): الثمن كيتحدد حسب الصعوبة والقرب من العصب، وغالبا كيتراوح بين 1200DH و2000DH للضرسة، ولكن خاص المعاينة المباشرة\n\nإلا بغيتي نبلغ الفريق الطبي يتواصل معكوم ويعطيكم كل التفاصيل أو تأكيد موعد، عافاك صيفط ليا الإسم الكامل ديال الشخص اللي محتاج العلاج، وغادي نوصل ليهم كلشي دابا.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:13:24.662612", "media_url": null, "media_mime_type": null}, {"id": 15582, "message_id": "3A1DFB26D8A4E78927A3", "sender": "user", "message_type": "text", "content": "Ok Jeudi inchlah", "created_at": "2026-04-14T14:13:27.794608", "media_url": null, "media_mime_type": null}, {"id": 15583, "message_id": "bot_3A1DFB26D8A4E78927A3_131", "sender": "bot", "message_type": "text", "content": "واخا، غادي نسجل أنكم باغيين موعد نهار الخميس إن شاء الله. محتاج غير الإسم الكامل ديال الشخص اللي غادي يدير العلاج باش نكمل الطلب للفريق.\n\nكتقدري تكتبيه ليا هنا؟", "created_at": "2026-04-14T14:13:46.452243", "media_url": null, "media_mime_type": null}]...
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واخا، غادي نسجل أنكم باغيين موعد نهار الخميس إن شا واخا، غادي نسجل أنكم باغيين موعد نهار الخميس إن شاء الله. محتاج غير الإسم الكامل ديال الشخص اللي غادي يدير العلاج باش نكمل الطلب للفريق.
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[{"id": 15568, "message_id": " [{"id": 15568, "message_id": "3A8D41DE8AABDC54B667", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a clear intraoral clinical photo showing the left buccal view of a patient's mouth. The image displays the upper and lower left anterior and posterior teeth, as well as surrounding gingival tissues. The teeth appear mostly natural with some discoloration present. There is visible calculus or staining, especially around the cervical portion of the lower teeth. The gums appear generally healthy but with some mild redness and slight swelling interproximally. The most posterior visible lower molar shows notable yellow-brown discoloration and possible cavitation. Saliva and some air bubbles are present in the lower vestibule.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Anterior and premolar teeth present. Teeth show mild staining and slight crowding. Posterior first molar not clearly visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"All anterior and premolar teeth present and visible, with moderate yellow-brown staining/calcified deposits, especially on cervical margins. The most posterior molar visible (second molar) shows significant yellow-brown", "created_at": "2026-04-14T14:03:20.485606", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4050/download", "media_mime_type": "image/jpeg"}, {"id": 15569, "message_id": "3AE5F0C82038C53A0181", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photograph showing the lower dental arch, gums, and tongue. Cheek retractors are used to provide a clear view. All molars, premolars, canines, and incisors in the lower jaw appear visible. Several posterior teeth show dark discolorations or spots on the occlusal (chewing) surfaces, particularly on the first and second molars on both the left and right sides. The gingiva appears moist and pink, and there are no apparent ulcerations or large swellings. Saliva is present. No obvious large restorations, crowns, or orthodontic appliances are present.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left molars and premolars\",\n \"observation\": \"Several teeth with dark spots or stains on occlusal surfaces. Appearance suggests possible carious lesions or deep staining.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right molars and premolars\",\n \"observation\": \"Dark discolorations and spots on the chewing surfaces; more extensive on first and second molars.\",\n \"severity_signal\": \"moder", "created_at": "2026-04-14T14:03:20.660022", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4051/download", "media_mime_type": "image/jpeg"}, {"id": 15570, "message_id": "3A172650E12306E6B0F6", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up intraoral photo of an adult's mouth with a cheek retractor in place. The upper and lower anterior teeth as well as premolars are visible. The subject has a mustache, and the focus is primarily on the relationship of the teeth. The gums appear mostly healthy with light pink coloration but with some areas that may appear slightly red. The teeth overall are relatively well aligned, but there are noticeable color differences with the upper left and right central incisors appearing lighter/whiter and slightly more opaque compared to adjacent teeth. Slight crowding is present in the lower anterior teeth. Mild staining or discoloration is visible on the lower teeth towards the gum line. No large carious lesions or gross fractures are apparent. No obvious restorations, crowns, or braces are visible. No visible soft tissue swelling, ulcerations, or abnormal growths are seen. Posterior teeth and oral tissues in the back are not clearly visible. There is no visible pus, heavy plaque, or calculus. No text, labels, or identifying marks are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\":", "created_at": "2026-04-14T14:03:20.896367", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4052/download", "media_mime_type": "image/jpeg"}, {"id": 15572, "message_id": "3A37D80CBDA5DA473A73", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n\"مهم هادو هما سنانو، هو ديجا بغا ينطوايي ديك السوسة لي عندو فواحد الدرسة إلا كنتي شفتيها، ويدير نطواياج لسنانو كاملين. سو إلا كان ممكن تقولي عافاك لبري والأوبيراسيون شنو غايدارلو، عافاك كتبيلي ميساج باش نعطيه يشوف ويفيريفي طرادكسيون على حساب اللغة ديالو، أوكي؟\"\n\n**Transliteration (Latin script):**\n\"Mouhim hado houma snano, houwa deja bgha inettoyage* dik soussa li endo f wahed derssa ila kenti cheftiha, ou idir nettoyage l snano kamlin. So ila kan momkin tgolli afak le prix ou l'opération chno gha iddarlo, afak ktebli message bach n-atih ichouf ou i-verifie les traductions ela hseb la langue dyalo, ok?\"\n\n*\\*Note: The speaker uses a mix of Darija and French (Code-switching).*", "created_at": "2026-04-14T14:03:51.872058", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4053/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15573, "message_id": "bot_3A37D80CBDA5DA473A73_6125", "sender": "bot", "message_type": "text", "content": "شكرا بارك الله فيك على التوضيح والصور اللي بعثتيهم. بالنسبة للملاحظة ديالي: كاين فعلا بعض البقع السوداء فبعض الأضراس اللي ممكن تكون سوسة (carie)، وكاين شوية ديال التصبغات والبقع فبعض الأسنان، لكن باش نعطيو تشخيص نهائي أو نحددو العلاج المناسب خاص Dr Haitham Boutaib يشوف الحالة مباشرة ويعمل radio panoramique.\n\nبالنسبة للي طلبتي:\n- تنظيف (nettoyage) الأسنان كاملين كاين عندنا فالعيادة.\n- علاج السوسة (carie) كيتحدد على حساب العمق والمكان، والدكتور هو اللي يقرر واش غادي يحتاج حشو (plombage) بسيط ولا علاج أعمق.\n\nبالنسبة للثمن:\n- nettoyage الأسنان كاملين عندنا بـ 400DH.\n- علاج السوسة (carie) الثمن كيتحدد على حساب الحالة، ولكن خاص الدكتور يشوفها ويحدد واش بسيطة ولا متقدمة.\n\nإذا بغيتو نبلغ الفريق الطبي باش يتواصلوا معكوم ويأكدو موعد، قولي لي غير الإسم الكامل ديال الشخص اللي محتاج العلاج، وشنو الوقت اللي مناسبكوم إن شاء الله.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:04:34.417288", "media_url": null, "media_mime_type": null}, {"id": 15578, "message_id": "3A34999A017B30238F3D", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric X-ray image showing a side view of the skull, cervical vertebrae, nasal cavity, sinuses, mandible, and maxilla. The full dentition in both upper and lower jaws is visible, though some tooth details are overlapped due to the projection. Both the hard and soft tissues of the face are outlined. Skeletal structures including the mandible, maxilla, spine, zygomatic arch, and nasal bones are clearly visible, along with some dental anatomy. No gross artifacts or obstructions are present. There are graduated measurement markers visible on the right side of the image, but no patient identifiers or text labels.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Teeth visible in the maxillary anterior region appear intact; overlapping is present due to X-ray angle.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Mandibular anterior teeth visible, no obvious pathology detected.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"upper\n\nUser message context: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric dental X-ray of a human skull in profile view. The bones of the cranium, facial structures, cervical vertebrae, nasal cavity, maxilla, mandible, and teeth are clearly visible. The upper and lower jaw arches show both anterior and posterior teeth. The outline of the soft tissue profile of the face (nose, lips, chin) is also apparent. A measuring scale is present along the right border of the image, providing a graduated measurement for anatomical assessment. No significant artifacts or overexposure are seen. No visible dental prostheses, orthodontic appliances, or implants are apparent. Anatomical landmarks for cephalometric tracing such as sella, nasion, and menton can be identified.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_jaw\",\n \"observation\": \"All maxillary teeth including incisors, canines, premolars, and molars are visible. No gross fractures or major radiolucencies noted.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_jaw\",\n \"observation\": \"All", "created_at": "2026-04-14T14:12:27.231819", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4055/download", "media_mime_type": "image/jpeg"}, {"id": 15579, "message_id": "3AE28442DA133614B849", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-quality panoramic dental X-ray showing the maxilla (upper jaw) and mandible (lower jaw) in full. All tooth positions from left to right are visualized, including third molars (wisdom teeth) in all four quadrants. The bony outlines of the jaws, maxillary sinuses, and nasal cavity are visible. Root and crown morphology for the majority of teeth is clearly defined. No major artifacts or obstructions are present. Scale is shown on the right side.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_third_molar\",\n \"observation\": \"Tooth is impacted, mesioangular position, crown directed anteriorly, appears to be partially developed.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right_third_molar\",\n \"observation\": \"Tooth is impacted, mesioangular position, crown directed anteriorly, partially erupted.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_right_third_molar\",\n \"observation\": \"Tooth is present,", "created_at": "2026-04-14T14:12:27.608446", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4056/download", "media_mime_type": "image/jpeg"}, {"id": 15580, "message_id": "bot_3AE28442DA133614B849_1383", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على الصور والراديو اللي بعثتيهم! بالنسبة للحالة اللي باينين فالراديو، كاينين ضروس العقل (wisdom teeth) لتحت اللي باينين مزيرين (impacted) وأفقيين، وقريبين بزاف للعصب ديال الفك السفلي. هادشي كيحتاج تقييم دقيق من طرف الدكتور، وغالبا خاص تدخل جراحي بسيط باش يتحيدو، ولكن القرار النهائي كيبقى عند الطبيب بعد الفحص المباشر.\n\nبالنسبة للتنظيف (nettoyage) والأسنان اللي فيهم السوسة، كلشي واضح فالراديو والصور، ولكن خاص الدكتور يشوف الحالة عن قرب ويحدد شنو بالضبط يدار.\n\nبالنسبة للأثمنة:\n- Nettoyage الأسنان كاملين: 400DH\n- علاج السوسة (plombage): الثمن كيتحدد حسب العمق وعدد الأسنان\n- نزع ضرس العقل (extraction dent de sagesse): الثمن كيتحدد حسب الصعوبة والقرب من العصب، وغالبا كيتراوح بين 1200DH و2000DH للضرسة، ولكن خاص المعاينة المباشرة\n\nإلا بغيتي نبلغ الفريق الطبي يتواصل معكوم ويعطيكم كل التفاصيل أو تأكيد موعد، عافاك صيفط ليا الإسم الكامل ديال الشخص اللي محتاج العلاج، وغادي نوصل ليهم كلشي دابا.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:13:24.662612", "media_url": null, "media_mime_type": null}, {"id": 15582, "message_id": "3A1DFB26D8A4E78927A3", "sender": "user", "message_type": "text", "content": "Ok Jeudi inchlah", "created_at": "2026-04-14T14:13:27.794608", "media_url": null, "media_mime_type": null}, {"id": 15583, "message_id": "bot_3A1DFB26D8A4E78927A3_131", "sender": "bot", "message_type": "text", "content": "واخا، غادي نسجل أنكم باغيين موعد نهار الخميس إن شاء الله. محتاج غير الإسم الكامل ديال الشخص اللي غادي يدير العلاج باش نكمل الطلب للفريق.\n\nكتقدري تكتبيه ليا هنا؟", "created_at": "2026-04-14T14:13:46.452243", "media_url": null, "media_mime_type": null}, {"id": 15584, "message_id": "3AA8C30A2B5B6EC958C1", "sender": "user", "message_type": "text", "content": "Wach tbib kayhdar English", "created_at": "2026-04-14T14:14:05.402977", "media_url": null, "media_mime_type": null}, {"id": 15586, "message_id": "bot_3AA8C30A2B5B6EC958C1_3334", "sender": "bot", "message_type": "text", "content": "نعم، Dr Haitham Boutaib كيهضر الإنجليزية بطلاقة 😊 إذا كان الشخص اللي غادي يجي كيرتاح أكثر بالإنجليزية، ماكين حتى مشكل. واش بغيتو نأكد ليكوم الموعد نهار الخميس؟", "created_at": "2026-04-14T14:14:18.714924", "media_url": null, "media_mime_type": null}]...
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نعم، Dr Haitham Boutaib كيهضر الإنجليزية بطلاقة 😊 نعم، Dr Haitham Boutaib كيهضر الإنجليزية بطلاقة 😊 إذا كان الشخص اللي غادي يجي كيرتاح أكثر بالإنجليزية، ماكين حتى مشكل. واش بغيتو نأكد ليكوم الموعد نهار الخميس؟...
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[{"id": 15570, "message_id": " [{"id": 15570, "message_id": "3A172650E12306E6B0F6", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up intraoral photo of an adult's mouth with a cheek retractor in place. The upper and lower anterior teeth as well as premolars are visible. The subject has a mustache, and the focus is primarily on the relationship of the teeth. The gums appear mostly healthy with light pink coloration but with some areas that may appear slightly red. The teeth overall are relatively well aligned, but there are noticeable color differences with the upper left and right central incisors appearing lighter/whiter and slightly more opaque compared to adjacent teeth. Slight crowding is present in the lower anterior teeth. Mild staining or discoloration is visible on the lower teeth towards the gum line. No large carious lesions or gross fractures are apparent. No obvious restorations, crowns, or braces are visible. No visible soft tissue swelling, ulcerations, or abnormal growths are seen. Posterior teeth and oral tissues in the back are not clearly visible. There is no visible pus, heavy plaque, or calculus. No text, labels, or identifying marks are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\":", "created_at": "2026-04-14T14:03:20.896367", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4052/download", "media_mime_type": "image/jpeg"}, {"id": 15572, "message_id": "3A37D80CBDA5DA473A73", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n\"مهم هادو هما سنانو، هو ديجا بغا ينطوايي ديك السوسة لي عندو فواحد الدرسة إلا كنتي شفتيها، ويدير نطواياج لسنانو كاملين. سو إلا كان ممكن تقولي عافاك لبري والأوبيراسيون شنو غايدارلو، عافاك كتبيلي ميساج باش نعطيه يشوف ويفيريفي طرادكسيون على حساب اللغة ديالو، أوكي؟\"\n\n**Transliteration (Latin script):**\n\"Mouhim hado houma snano, houwa deja bgha inettoyage* dik soussa li endo f wahed derssa ila kenti cheftiha, ou idir nettoyage l snano kamlin. So ila kan momkin tgolli afak le prix ou l'opération chno gha iddarlo, afak ktebli message bach n-atih ichouf ou i-verifie les traductions ela hseb la langue dyalo, ok?\"\n\n*\\*Note: The speaker uses a mix of Darija and French (Code-switching).*", "created_at": "2026-04-14T14:03:51.872058", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4053/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15573, "message_id": "bot_3A37D80CBDA5DA473A73_6125", "sender": "bot", "message_type": "text", "content": "شكرا بارك الله فيك على التوضيح والصور اللي بعثتيهم. بالنسبة للملاحظة ديالي: كاين فعلا بعض البقع السوداء فبعض الأضراس اللي ممكن تكون سوسة (carie)، وكاين شوية ديال التصبغات والبقع فبعض الأسنان، لكن باش نعطيو تشخيص نهائي أو نحددو العلاج المناسب خاص Dr Haitham Boutaib يشوف الحالة مباشرة ويعمل radio panoramique.\n\nبالنسبة للي طلبتي:\n- تنظيف (nettoyage) الأسنان كاملين كاين عندنا فالعيادة.\n- علاج السوسة (carie) كيتحدد على حساب العمق والمكان، والدكتور هو اللي يقرر واش غادي يحتاج حشو (plombage) بسيط ولا علاج أعمق.\n\nبالنسبة للثمن:\n- nettoyage الأسنان كاملين عندنا بـ 400DH.\n- علاج السوسة (carie) الثمن كيتحدد على حساب الحالة، ولكن خاص الدكتور يشوفها ويحدد واش بسيطة ولا متقدمة.\n\nإذا بغيتو نبلغ الفريق الطبي باش يتواصلوا معكوم ويأكدو موعد، قولي لي غير الإسم الكامل ديال الشخص اللي محتاج العلاج، وشنو الوقت اللي مناسبكوم إن شاء الله.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:04:34.417288", "media_url": null, "media_mime_type": null}, {"id": 15578, "message_id": "3A34999A017B30238F3D", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric X-ray image showing a side view of the skull, cervical vertebrae, nasal cavity, sinuses, mandible, and maxilla. The full dentition in both upper and lower jaws is visible, though some tooth details are overlapped due to the projection. Both the hard and soft tissues of the face are outlined. Skeletal structures including the mandible, maxilla, spine, zygomatic arch, and nasal bones are clearly visible, along with some dental anatomy. No gross artifacts or obstructions are present. There are graduated measurement markers visible on the right side of the image, but no patient identifiers or text labels.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Teeth visible in the maxillary anterior region appear intact; overlapping is present due to X-ray angle.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Mandibular anterior teeth visible, no obvious pathology detected.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"upper\n\nUser message context: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric dental X-ray of a human skull in profile view. The bones of the cranium, facial structures, cervical vertebrae, nasal cavity, maxilla, mandible, and teeth are clearly visible. The upper and lower jaw arches show both anterior and posterior teeth. The outline of the soft tissue profile of the face (nose, lips, chin) is also apparent. A measuring scale is present along the right border of the image, providing a graduated measurement for anatomical assessment. No significant artifacts or overexposure are seen. No visible dental prostheses, orthodontic appliances, or implants are apparent. Anatomical landmarks for cephalometric tracing such as sella, nasion, and menton can be identified.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_jaw\",\n \"observation\": \"All maxillary teeth including incisors, canines, premolars, and molars are visible. No gross fractures or major radiolucencies noted.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_jaw\",\n \"observation\": \"All", "created_at": "2026-04-14T14:12:27.231819", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4055/download", "media_mime_type": "image/jpeg"}, {"id": 15579, "message_id": "3AE28442DA133614B849", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-quality panoramic dental X-ray showing the maxilla (upper jaw) and mandible (lower jaw) in full. All tooth positions from left to right are visualized, including third molars (wisdom teeth) in all four quadrants. The bony outlines of the jaws, maxillary sinuses, and nasal cavity are visible. Root and crown morphology for the majority of teeth is clearly defined. No major artifacts or obstructions are present. Scale is shown on the right side.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_third_molar\",\n \"observation\": \"Tooth is impacted, mesioangular position, crown directed anteriorly, appears to be partially developed.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right_third_molar\",\n \"observation\": \"Tooth is impacted, mesioangular position, crown directed anteriorly, partially erupted.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_right_third_molar\",\n \"observation\": \"Tooth is present,", "created_at": "2026-04-14T14:12:27.608446", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4056/download", "media_mime_type": "image/jpeg"}, {"id": 15580, "message_id": "bot_3AE28442DA133614B849_1383", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على الصور والراديو اللي بعثتيهم! بالنسبة للحالة اللي باينين فالراديو، كاينين ضروس العقل (wisdom teeth) لتحت اللي باينين مزيرين (impacted) وأفقيين، وقريبين بزاف للعصب ديال الفك السفلي. هادشي كيحتاج تقييم دقيق من طرف الدكتور، وغالبا خاص تدخل جراحي بسيط باش يتحيدو، ولكن القرار النهائي كيبقى عند الطبيب بعد الفحص المباشر.\n\nبالنسبة للتنظيف (nettoyage) والأسنان اللي فيهم السوسة، كلشي واضح فالراديو والصور، ولكن خاص الدكتور يشوف الحالة عن قرب ويحدد شنو بالضبط يدار.\n\nبالنسبة للأثمنة:\n- Nettoyage الأسنان كاملين: 400DH\n- علاج السوسة (plombage): الثمن كيتحدد حسب العمق وعدد الأسنان\n- نزع ضرس العقل (extraction dent de sagesse): الثمن كيتحدد حسب الصعوبة والقرب من العصب، وغالبا كيتراوح بين 1200DH و2000DH للضرسة، ولكن خاص المعاينة المباشرة\n\nإلا بغيتي نبلغ الفريق الطبي يتواصل معكوم ويعطيكم كل التفاصيل أو تأكيد موعد، عافاك صيفط ليا الإسم الكامل ديال الشخص اللي محتاج العلاج، وغادي نوصل ليهم كلشي دابا.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:13:24.662612", "media_url": null, "media_mime_type": null}, {"id": 15582, "message_id": "3A1DFB26D8A4E78927A3", "sender": "user", "message_type": "text", "content": "Ok Jeudi inchlah", "created_at": "2026-04-14T14:13:27.794608", "media_url": null, "media_mime_type": null}, {"id": 15583, "message_id": "bot_3A1DFB26D8A4E78927A3_131", "sender": "bot", "message_type": "text", "content": "واخا، غادي نسجل أنكم باغيين موعد نهار الخميس إن شاء الله. محتاج غير الإسم الكامل ديال الشخص اللي غادي يدير العلاج باش نكمل الطلب للفريق.\n\nكتقدري تكتبيه ليا هنا؟", "created_at": "2026-04-14T14:13:46.452243", "media_url": null, "media_mime_type": null}, {"id": 15584, "message_id": "3AA8C30A2B5B6EC958C1", "sender": "user", "message_type": "text", "content": "Wach tbib kayhdar English", "created_at": "2026-04-14T14:14:05.402977", "media_url": null, "media_mime_type": null}, {"id": 15586, "message_id": "bot_3AA8C30A2B5B6EC958C1_3334", "sender": "bot", "message_type": "text", "content": "نعم، Dr Haitham Boutaib كيهضر الإنجليزية بطلاقة 😊 إذا كان الشخص اللي غادي يجي كيرتاح أكثر بالإنجليزية، ماكين حتى مشكل. واش بغيتو نأكد ليكوم الموعد نهار الخميس؟", "created_at": "2026-04-14T14:14:18.714924", "media_url": null, "media_mime_type": null}, {"id": 15587, "message_id": "3ABC05DC49128BBCEB44", "sender": "user", "message_type": "text", "content": "For the prices:\n\n- Complete Dental Nettoyage: 400DH\n\n- Plombage treatment: The price is to be determined by the depth and number of teeth\n\n- Extraction dent de sagesse: The price is determined according to difficulty and proximity to the nerve, often between 1200DH and 2000DH for the tooth, but especially direct inspection\n\nUnless you want to inform the medical team to contact you and give you all the details or confirm an appointment, I will give me the full name of the person in need of treatment, and I want to deliver everything to them.", "created_at": "2026-04-14T14:14:55.982071", "media_url": null, "media_mime_type": null}, {"id": 15588, "message_id": "bot_3ABC05DC49128BBCEB44_8586", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message clair. Voici le résumé :\n\n- Nettoyage complet des dents : 400DH\n- Plombage : le tarif dépend de la profondeur et du nombre de dents à traiter, à déterminer après examen.\n- Extraction de dent de sagesse : le prix dépend de la difficulté et de la proximité du nerf, généralement entre 1200DH et 2000DH, mais il faut un examen direct pour confirmer.\n\nSi vous souhaitez que l’équipe médicale vous contacte pour tous les détails ou pour confirmer un rendez-vous, il suffit de me donner le nom complet de la personne concernée et je transmets tout au cabinet.\n\nSouhaitez-vous fixer un rendez-vous ou être rappelé(e) ?", "created_at": "2026-04-14T14:15:13.332849", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre message clair. Voici le Merci beaucoup pour votre message clair. Voici le résumé :
- Nettoyage complet des dents : 400DH
- Plombage : le tarif dépend de la profondeur et du nombre de dents à traiter, à déterminer après examen.
- Extraction de dent de sagesse : le prix dépend de la difficulté et de la proximité du nerf, généralement entre 1200DH et 2000DH, mais il faut un examen direct pour confirmer.
Si vous souhaitez que l’équipe médicale vous contacte pour tous les détails ou pour confirmer un rendez-vous, il suffit de me donner le nom complet de la personne concernée et je transmets tout au cabinet.
Souhaitez-vous fixer un rendez-vous ou être rappelé(e) ?...
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