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[{"id": 7697, "message_id": "3 [{"id": 7697, "message_id": "3EB0F9D12F9F5EFF94BEAC", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a cartoonish, smiling tooth character holding a checklist with a green check mark. The background shows a blurred dental clinic setting. At the top, there is the logo for 'TANGER BAY DENTAL CENTER' with a stylized tooth design. There is text reading 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' and 'CHEZ TANGER BAY DENTAL CENTER'. The colors are primarily blue, white, and beige.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n\nUser message context: Salut *ESSAUDI YASSMINA*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *12:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T18:10:38.578276", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1612/download", "media_mime_type": "image/jpeg"}, {"id": 7698, "message_id": "3A1A788375D8F74E30D9", "sender": "user", "message_type": "text", "content": "Salut localisation s'il te plaît", "created_at": "2026-03-27T18:12:26.698291", "media_url": null, "media_mime_type": null}, {"id": 7699, "message_id": "bot_3A1A788375D8F74E30D9_8368", "sender": "bot", "message_type": "text", "content": "Centre Dentaire Tanger Bay est situé à l'adresse suivante : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17). Voici le lien Google Maps pour vous aider à trouver notre emplacement : [https://maps.app.goo.gl/RCzcJXSXvgMzrRMFA](https://maps.app.goo.gl/RCzcJXSXvgMzrRMFA).", "created_at": "2026-03-27T18:12:52.454956", "media_url": null, "media_mime_type": null}]...
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Centre Dentaire Tanger Bay est situé à l'adres Centre Dentaire Tanger Bay est situé à l'adresse suivante : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17). Voici le lien Google Maps pour vous aider à trouver notre emplacement : [https://maps.app.goo.gl/RCzcJXSXvgMzrRMFA](https://maps.app.goo.gl/RCzcJXSXvgMzrRMFA)....
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[{"id": 7697, "message_id": "3 [{"id": 7697, "message_id": "3EB0F9D12F9F5EFF94BEAC", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a cartoonish, smiling tooth character holding a checklist with a green check mark. The background shows a blurred dental clinic setting. At the top, there is the logo for 'TANGER BAY DENTAL CENTER' with a stylized tooth design. There is text reading 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' and 'CHEZ TANGER BAY DENTAL CENTER'. The colors are primarily blue, white, and beige.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\"\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n\nUser message context: Salut *ESSAUDI YASSMINA*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 28 mars 2026*\r\n🕘 Heure : *12:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-27T18:10:38.578276", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1612/download", "media_mime_type": "image/jpeg"}, {"id": 7698, "message_id": "3A1A788375D8F74E30D9", "sender": "user", "message_type": "text", "content": "Salut localisation s'il te plaît", "created_at": "2026-03-27T18:12:26.698291", "media_url": null, "media_mime_type": null}, {"id": 7699, "message_id": "bot_3A1A788375D8F74E30D9_8368", "sender": "bot", "message_type": "text", "content": "Centre Dentaire Tanger Bay est situé à l'adresse suivante : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17). Voici le lien Google Maps pour vous aider à trouver notre emplacement : [https://maps.app.goo.gl/RCzcJXSXvgMzrRMFA](https://maps.app.goo.gl/RCzcJXSXvgMzrRMFA).", "created_at": "2026-03-27T18:12:52.454956", "media_url": null, "media_mime_type": null}, {"id": 7701, "message_id": "3AF3E24261B766B410CB", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-03-27T18:13:17.209033", "media_url": null, "media_mime_type": null}, {"id": 7702, "message_id": "bot_3AF3E24261B766B410CB_4589", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻", "created_at": "2026-03-27T18:13:29.677625", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيكوم 🙏🏻
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[{"id": 7808, "message_id": "A [{"id": 7808, "message_id": "ACF0AC4B9C6555F82C2D755DF1BD2E28", "sender": "user", "message_type": "text", "content": "Bonjour Tanger Bay Dental Center", "created_at": "2026-03-28T02:41:55.303268", "media_url": null, "media_mime_type": null}, {"id": 7809, "message_id": "A5476BB08CFE4D761BBB4CBE3A6DD0A9", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-28T02:41:58.221599", "media_url": null, "media_mime_type": null}, {"id": 7810, "message_id": "bot_ACF0AC4B9C6555F82C2D755DF1BD2E28_9377", "sender": "bot", "message_type": "text", "content": "Merci pour votre message. Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-28T02:42:09.199795", "media_url": null, "media_mime_type": null}]...
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Merci pour votre message. Comment puis-je vous aid Merci pour votre message. Comment puis-je vous aider aujourd'hui ? 😊...
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[{"id": 7808, "message_id": "A [{"id": 7808, "message_id": "ACF0AC4B9C6555F82C2D755DF1BD2E28", "sender": "user", "message_type": "text", "content": "Bonjour Tanger Bay Dental Center", "created_at": "2026-03-28T02:41:55.303268", "media_url": null, "media_mime_type": null}, {"id": 7809, "message_id": "A5476BB08CFE4D761BBB4CBE3A6DD0A9", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-28T02:41:58.221599", "media_url": null, "media_mime_type": null}, {"id": 7810, "message_id": "bot_ACF0AC4B9C6555F82C2D755DF1BD2E28_9377", "sender": "bot", "message_type": "text", "content": "Merci pour votre message. Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-28T02:42:09.199795", "media_url": null, "media_mime_type": null}, {"id": 7811, "message_id": "AC08550AD97B83CB2EABE5F2BE5B92B8", "sender": "user", "message_type": "text", "content": "Se faire extraire une dent qui fait mal ?", "created_at": "2026-03-28T02:43:00.956836", "media_url": null, "media_mime_type": null}, {"id": 7812, "message_id": "bot_AC08550AD97B83CB2EABE5F2BE5B92B8_8557", "sender": "bot", "message_type": "text", "content": "Je suis désolé d'apprendre que vous avez mal à une dent. Nous pouvons vous aider avec cela. Pour organiser une consultation, pourriez-vous me donner votre nom complet et vos disponibilités ? Notre équipe vous contactera pour confirmer le rendez-vous.", "created_at": "2026-03-28T02:43:17.854352", "media_url": null, "media_mime_type": null}]...
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Je suis désolé d'apprendre que vous avez mal à Je suis désolé d'apprendre que vous avez mal à une dent. Nous pouvons vous aider avec cela. Pour organiser une consultation, pourriez-vous me donner votre nom complet et vos disponibilités ? Notre équipe vous contactera pour confirmer le rendez-vous....
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[{"id": 7808, "message_id": "A [{"id": 7808, "message_id": "ACF0AC4B9C6555F82C2D755DF1BD2E28", "sender": "user", "message_type": "text", "content": "Bonjour Tanger Bay Dental Center", "created_at": "2026-03-28T02:41:55.303268", "media_url": null, "media_mime_type": null}, {"id": 7809, "message_id": "A5476BB08CFE4D761BBB4CBE3A6DD0A9", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-28T02:41:58.221599", "media_url": null, "media_mime_type": null}, {"id": 7810, "message_id": "bot_ACF0AC4B9C6555F82C2D755DF1BD2E28_9377", "sender": "bot", "message_type": "text", "content": "Merci pour votre message. Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-28T02:42:09.199795", "media_url": null, "media_mime_type": null}, {"id": 7811, "message_id": "AC08550AD97B83CB2EABE5F2BE5B92B8", "sender": "user", "message_type": "text", "content": "Se faire extraire une dent qui fait mal ?", "created_at": "2026-03-28T02:43:00.956836", "media_url": null, "media_mime_type": null}, {"id": 7812, "message_id": "bot_AC08550AD97B83CB2EABE5F2BE5B92B8_8557", "sender": "bot", "message_type": "text", "content": "Je suis désolé d'apprendre que vous avez mal à une dent. Nous pouvons vous aider avec cela. Pour organiser une consultation, pourriez-vous me donner votre nom complet et vos disponibilités ? Notre équipe vous contactera pour confirmer le rendez-vous.", "created_at": "2026-03-28T02:43:17.854352", "media_url": null, "media_mime_type": null}, {"id": 7813, "message_id": "ACBB00A1624583688FB109A977AF0FEB", "sender": "user", "message_type": "text", "content": "Je m'appelle Said", "created_at": "2026-03-28T02:43:51.355447", "media_url": null, "media_mime_type": null}, {"id": 7814, "message_id": "bot_ACBB00A1624583688FB109A977AF0FEB_5292", "sender": "bot", "message_type": "text", "content": "Merci, Said. Pourriez-vous me dire quel jour et quelle heure vous conviendraient pour la consultation ? Nos horaires sont du lundi au vendredi de 09:00 à 19:00 et le samedi de 09:00 à 14:00.", "created_at": "2026-03-28T02:44:04.649109", "media_url": null, "media_mime_type": null}]...
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Merci, Said. Pourriez-vous me dire quel jour et qu Merci, Said. Pourriez-vous me dire quel jour et quelle heure vous conviendraient pour la consultation ? Nos horaires sont du lundi au vendredi de 09:00 à 19:00 et le samedi de 09:00 à 14:00....
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[{"id": 7808, "message_id": "A [{"id": 7808, "message_id": "ACF0AC4B9C6555F82C2D755DF1BD2E28", "sender": "user", "message_type": "text", "content": "Bonjour Tanger Bay Dental Center", "created_at": "2026-03-28T02:41:55.303268", "media_url": null, "media_mime_type": null}, {"id": 7809, "message_id": "A5476BB08CFE4D761BBB4CBE3A6DD0A9", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-28T02:41:58.221599", "media_url": null, "media_mime_type": null}, {"id": 7810, "message_id": "bot_ACF0AC4B9C6555F82C2D755DF1BD2E28_9377", "sender": "bot", "message_type": "text", "content": "Merci pour votre message. Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-28T02:42:09.199795", "media_url": null, "media_mime_type": null}, {"id": 7811, "message_id": "AC08550AD97B83CB2EABE5F2BE5B92B8", "sender": "user", "message_type": "text", "content": "Se faire extraire une dent qui fait mal ?", "created_at": "2026-03-28T02:43:00.956836", "media_url": null, "media_mime_type": null}, {"id": 7812, "message_id": "bot_AC08550AD97B83CB2EABE5F2BE5B92B8_8557", "sender": "bot", "message_type": "text", "content": "Je suis désolé d'apprendre que vous avez mal à une dent. Nous pouvons vous aider avec cela. Pour organiser une consultation, pourriez-vous me donner votre nom complet et vos disponibilités ? Notre équipe vous contactera pour confirmer le rendez-vous.", "created_at": "2026-03-28T02:43:17.854352", "media_url": null, "media_mime_type": null}, {"id": 7813, "message_id": "ACBB00A1624583688FB109A977AF0FEB", "sender": "user", "message_type": "text", "content": "Je m'appelle Said", "created_at": "2026-03-28T02:43:51.355447", "media_url": null, "media_mime_type": null}, {"id": 7814, "message_id": "bot_ACBB00A1624583688FB109A977AF0FEB_5292", "sender": "bot", "message_type": "text", "content": "Merci, Said. Pourriez-vous me dire quel jour et quelle heure vous conviendraient pour la consultation ? Nos horaires sont du lundi au vendredi de 09:00 à 19:00 et le samedi de 09:00 à 14:00.", "created_at": "2026-03-28T02:44:04.649109", "media_url": null, "media_mime_type": null}, {"id": 7815, "message_id": "AC71402D944771B668C33090F2019D0E", "sender": "user", "message_type": "text", "content": "Combien coûte une extraction dentaire ?", "created_at": "2026-03-28T02:44:28.321033", "media_url": null, "media_mime_type": null}, {"id": 7816, "message_id": "bot_AC71402D944771B668C33090F2019D0E_7738", "sender": "bot", "message_type": "text", "content": "Je peux vous donner une idée du tarif 😊 Mais permettez-moi de vous poser une question : est-ce que vous cherchez l'option la moins chère, ou le meilleur résultat pour votre cas ?", "created_at": "2026-03-28T02:44:48.189203", "media_url": null, "media_mime_type": null}]...
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Je peux vous donner une idée du tarif 😊 Mais perme Je peux vous donner une idée du tarif 😊 Mais permettez-moi de vous poser une question : est-ce que vous cherchez l'option la moins chère, ou le meilleur résultat pour votre cas ?...
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[{"id": 7808, "message_id": "A [{"id": 7808, "message_id": "ACF0AC4B9C6555F82C2D755DF1BD2E28", "sender": "user", "message_type": "text", "content": "Bonjour Tanger Bay Dental Center", "created_at": "2026-03-28T02:41:55.303268", "media_url": null, "media_mime_type": null}, {"id": 7809, "message_id": "A5476BB08CFE4D761BBB4CBE3A6DD0A9", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-28T02:41:58.221599", "media_url": null, "media_mime_type": null}, {"id": 7810, "message_id": "bot_ACF0AC4B9C6555F82C2D755DF1BD2E28_9377", "sender": "bot", "message_type": "text", "content": "Merci pour votre message. Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-28T02:42:09.199795", "media_url": null, "media_mime_type": null}, {"id": 7811, "message_id": "AC08550AD97B83CB2EABE5F2BE5B92B8", "sender": "user", "message_type": "text", "content": "Se faire extraire une dent qui fait mal ?", "created_at": "2026-03-28T02:43:00.956836", "media_url": null, "media_mime_type": null}, {"id": 7812, "message_id": "bot_AC08550AD97B83CB2EABE5F2BE5B92B8_8557", "sender": "bot", "message_type": "text", "content": "Je suis désolé d'apprendre que vous avez mal à une dent. Nous pouvons vous aider avec cela. Pour organiser une consultation, pourriez-vous me donner votre nom complet et vos disponibilités ? Notre équipe vous contactera pour confirmer le rendez-vous.", "created_at": "2026-03-28T02:43:17.854352", "media_url": null, "media_mime_type": null}, {"id": 7813, "message_id": "ACBB00A1624583688FB109A977AF0FEB", "sender": "user", "message_type": "text", "content": "Je m'appelle Said", "created_at": "2026-03-28T02:43:51.355447", "media_url": null, "media_mime_type": null}, {"id": 7814, "message_id": "bot_ACBB00A1624583688FB109A977AF0FEB_5292", "sender": "bot", "message_type": "text", "content": "Merci, Said. Pourriez-vous me dire quel jour et quelle heure vous conviendraient pour la consultation ? Nos horaires sont du lundi au vendredi de 09:00 à 19:00 et le samedi de 09:00 à 14:00.", "created_at": "2026-03-28T02:44:04.649109", "media_url": null, "media_mime_type": null}, {"id": 7815, "message_id": "AC71402D944771B668C33090F2019D0E", "sender": "user", "message_type": "text", "content": "Combien coûte une extraction dentaire ?", "created_at": "2026-03-28T02:44:28.321033", "media_url": null, "media_mime_type": null}, {"id": 7816, "message_id": "bot_AC71402D944771B668C33090F2019D0E_7738", "sender": "bot", "message_type": "text", "content": "Je peux vous donner une idée du tarif 😊 Mais permettez-moi de vous poser une question : est-ce que vous cherchez l'option la moins chère, ou le meilleur résultat pour votre cas ?", "created_at": "2026-03-28T02:44:48.189203", "media_url": null, "media_mime_type": null}, {"id": 7817, "message_id": "ACBBAF2BE36120F02EA929A8BA37F9F4", "sender": "user", "message_type": "text", "content": "Le meilleur résultat", "created_at": "2026-03-28T02:45:43.101061", "media_url": null, "media_mime_type": null}, {"id": 7818, "message_id": "bot_ACBBAF2BE36120F02EA929A8BA37F9F4_7656", "sender": "bot", "message_type": "text", "content": "Parfait 😊 Pour le meilleur résultat, l'extraction dentaire simple commence à partir de 300DH. Souhaitez-vous prendre un rendez-vous pour une consultation afin que le Dr Haitham Boutaib puisse évaluer votre situation précisément ?", "created_at": "2026-03-28T02:45:54.230926", "media_url": null, "media_mime_type": null}]...
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Parfait 😊 Pour le meilleur résultat, l'extract Parfait 😊 Pour le meilleur résultat, l'extraction dentaire simple commence à partir de 300DH. Souhaitez-vous prendre un rendez-vous pour une consultation afin que le Dr Haitham Boutaib puisse évaluer votre situation précisément ?...
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[{"id": 7809, "message_id": "A [{"id": 7809, "message_id": "A5476BB08CFE4D761BBB4CBE3A6DD0A9", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-28T02:41:58.221599", "media_url": null, "media_mime_type": null}, {"id": 7810, "message_id": "bot_ACF0AC4B9C6555F82C2D755DF1BD2E28_9377", "sender": "bot", "message_type": "text", "content": "Merci pour votre message. Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-28T02:42:09.199795", "media_url": null, "media_mime_type": null}, {"id": 7811, "message_id": "AC08550AD97B83CB2EABE5F2BE5B92B8", "sender": "user", "message_type": "text", "content": "Se faire extraire une dent qui fait mal ?", "created_at": "2026-03-28T02:43:00.956836", "media_url": null, "media_mime_type": null}, {"id": 7812, "message_id": "bot_AC08550AD97B83CB2EABE5F2BE5B92B8_8557", "sender": "bot", "message_type": "text", "content": "Je suis désolé d'apprendre que vous avez mal à une dent. Nous pouvons vous aider avec cela. Pour organiser une consultation, pourriez-vous me donner votre nom complet et vos disponibilités ? Notre équipe vous contactera pour confirmer le rendez-vous.", "created_at": "2026-03-28T02:43:17.854352", "media_url": null, "media_mime_type": null}, {"id": 7813, "message_id": "ACBB00A1624583688FB109A977AF0FEB", "sender": "user", "message_type": "text", "content": "Je m'appelle Said", "created_at": "2026-03-28T02:43:51.355447", "media_url": null, "media_mime_type": null}, {"id": 7814, "message_id": "bot_ACBB00A1624583688FB109A977AF0FEB_5292", "sender": "bot", "message_type": "text", "content": "Merci, Said. Pourriez-vous me dire quel jour et quelle heure vous conviendraient pour la consultation ? Nos horaires sont du lundi au vendredi de 09:00 à 19:00 et le samedi de 09:00 à 14:00.", "created_at": "2026-03-28T02:44:04.649109", "media_url": null, "media_mime_type": null}, {"id": 7815, "message_id": "AC71402D944771B668C33090F2019D0E", "sender": "user", "message_type": "text", "content": "Combien coûte une extraction dentaire ?", "created_at": "2026-03-28T02:44:28.321033", "media_url": null, "media_mime_type": null}, {"id": 7816, "message_id": "bot_AC71402D944771B668C33090F2019D0E_7738", "sender": "bot", "message_type": "text", "content": "Je peux vous donner une idée du tarif 😊 Mais permettez-moi de vous poser une question : est-ce que vous cherchez l'option la moins chère, ou le meilleur résultat pour votre cas ?", "created_at": "2026-03-28T02:44:48.189203", "media_url": null, "media_mime_type": null}, {"id": 7817, "message_id": "ACBBAF2BE36120F02EA929A8BA37F9F4", "sender": "user", "message_type": "text", "content": "Le meilleur résultat", "created_at": "2026-03-28T02:45:43.101061", "media_url": null, "media_mime_type": null}, {"id": 7818, "message_id": "bot_ACBBAF2BE36120F02EA929A8BA37F9F4_7656", "sender": "bot", "message_type": "text", "content": "Parfait 😊 Pour le meilleur résultat, l'extraction dentaire simple commence à partir de 300DH. Souhaitez-vous prendre un rendez-vous pour une consultation afin que le Dr Haitham Boutaib puisse évaluer votre situation précisément ?", "created_at": "2026-03-28T02:45:54.230926", "media_url": null, "media_mime_type": null}, {"id": 7819, "message_id": "AC8C80035F286DE1BE6B1B404FEC7C5E", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-03-28T02:46:20.200833", "media_url": null, "media_mime_type": null}, {"id": 7820, "message_id": "bot_AC8C80035F286DE1BE6B1B404FEC7C5E_2917", "sender": "bot", "message_type": "text", "content": "Super ! 😊 Pouvez-vous me donner votre nom complet et vos disponibilités pour le rendez-vous ?", "created_at": "2026-03-28T02:46:31.060971", "media_url": null, "media_mime_type": null}]...
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Super ! 😊 Pouvez-vous me donner votre nom complet Super ! 😊 Pouvez-vous me donner votre nom complet et vos disponibilités pour le rendez-vous ?...
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[{"id": 7811, "message_id": "A [{"id": 7811, "message_id": "AC08550AD97B83CB2EABE5F2BE5B92B8", "sender": "user", "message_type": "text", "content": "Se faire extraire une dent qui fait mal ?", "created_at": "2026-03-28T02:43:00.956836", "media_url": null, "media_mime_type": null}, {"id": 7812, "message_id": "bot_AC08550AD97B83CB2EABE5F2BE5B92B8_8557", "sender": "bot", "message_type": "text", "content": "Je suis désolé d'apprendre que vous avez mal à une dent. Nous pouvons vous aider avec cela. Pour organiser une consultation, pourriez-vous me donner votre nom complet et vos disponibilités ? Notre équipe vous contactera pour confirmer le rendez-vous.", "created_at": "2026-03-28T02:43:17.854352", "media_url": null, "media_mime_type": null}, {"id": 7813, "message_id": "ACBB00A1624583688FB109A977AF0FEB", "sender": "user", "message_type": "text", "content": "Je m'appelle Said", "created_at": "2026-03-28T02:43:51.355447", "media_url": null, "media_mime_type": null}, {"id": 7814, "message_id": "bot_ACBB00A1624583688FB109A977AF0FEB_5292", "sender": "bot", "message_type": "text", "content": "Merci, Said. Pourriez-vous me dire quel jour et quelle heure vous conviendraient pour la consultation ? Nos horaires sont du lundi au vendredi de 09:00 à 19:00 et le samedi de 09:00 à 14:00.", "created_at": "2026-03-28T02:44:04.649109", "media_url": null, "media_mime_type": null}, {"id": 7815, "message_id": "AC71402D944771B668C33090F2019D0E", "sender": "user", "message_type": "text", "content": "Combien coûte une extraction dentaire ?", "created_at": "2026-03-28T02:44:28.321033", "media_url": null, "media_mime_type": null}, {"id": 7816, "message_id": "bot_AC71402D944771B668C33090F2019D0E_7738", "sender": "bot", "message_type": "text", "content": "Je peux vous donner une idée du tarif 😊 Mais permettez-moi de vous poser une question : est-ce que vous cherchez l'option la moins chère, ou le meilleur résultat pour votre cas ?", "created_at": "2026-03-28T02:44:48.189203", "media_url": null, "media_mime_type": null}, {"id": 7817, "message_id": "ACBBAF2BE36120F02EA929A8BA37F9F4", "sender": "user", "message_type": "text", "content": "Le meilleur résultat", "created_at": "2026-03-28T02:45:43.101061", "media_url": null, "media_mime_type": null}, {"id": 7818, "message_id": "bot_ACBBAF2BE36120F02EA929A8BA37F9F4_7656", "sender": "bot", "message_type": "text", "content": "Parfait 😊 Pour le meilleur résultat, l'extraction dentaire simple commence à partir de 300DH. Souhaitez-vous prendre un rendez-vous pour une consultation afin que le Dr Haitham Boutaib puisse évaluer votre situation précisément ?", "created_at": "2026-03-28T02:45:54.230926", "media_url": null, "media_mime_type": null}, {"id": 7819, "message_id": "AC8C80035F286DE1BE6B1B404FEC7C5E", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-03-28T02:46:20.200833", "media_url": null, "media_mime_type": null}, {"id": 7820, "message_id": "bot_AC8C80035F286DE1BE6B1B404FEC7C5E_2917", "sender": "bot", "message_type": "text", "content": "Super ! 😊 Pouvez-vous me donner votre nom complet et vos disponibilités pour le rendez-vous ?", "created_at": "2026-03-28T02:46:31.060971", "media_url": null, "media_mime_type": null}, {"id": 7821, "message_id": "AC0C34AA880ADB3084C34242957AFC79", "sender": "user", "message_type": "text", "content": "Said es-sayfy", "created_at": "2026-03-28T02:47:02.209926", "media_url": null, "media_mime_type": null}, {"id": 7822, "message_id": "bot_AC0C34AA880ADB3084C34242957AFC79_5018", "sender": "bot", "message_type": "text", "content": "Merci, Said. 😊 Quand seriez-vous disponible pour le rendez-vous ?", "created_at": "2026-03-28T02:47:13.213689", "media_url": null, "media_mime_type": null}]...
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Merci, Said. 😊 Quand seriez-vous disponible pour l Merci, Said. 😊 Quand seriez-vous disponible pour le rendez-vous ?...
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[{"id": 7813, "message_id": "A [{"id": 7813, "message_id": "ACBB00A1624583688FB109A977AF0FEB", "sender": "user", "message_type": "text", "content": "Je m'appelle Said", "created_at": "2026-03-28T02:43:51.355447", "media_url": null, "media_mime_type": null}, {"id": 7814, "message_id": "bot_ACBB00A1624583688FB109A977AF0FEB_5292", "sender": "bot", "message_type": "text", "content": "Merci, Said. Pourriez-vous me dire quel jour et quelle heure vous conviendraient pour la consultation ? Nos horaires sont du lundi au vendredi de 09:00 à 19:00 et le samedi de 09:00 à 14:00.", "created_at": "2026-03-28T02:44:04.649109", "media_url": null, "media_mime_type": null}, {"id": 7815, "message_id": "AC71402D944771B668C33090F2019D0E", "sender": "user", "message_type": "text", "content": "Combien coûte une extraction dentaire ?", "created_at": "2026-03-28T02:44:28.321033", "media_url": null, "media_mime_type": null}, {"id": 7816, "message_id": "bot_AC71402D944771B668C33090F2019D0E_7738", "sender": "bot", "message_type": "text", "content": "Je peux vous donner une idée du tarif 😊 Mais permettez-moi de vous poser une question : est-ce que vous cherchez l'option la moins chère, ou le meilleur résultat pour votre cas ?", "created_at": "2026-03-28T02:44:48.189203", "media_url": null, "media_mime_type": null}, {"id": 7817, "message_id": "ACBBAF2BE36120F02EA929A8BA37F9F4", "sender": "user", "message_type": "text", "content": "Le meilleur résultat", "created_at": "2026-03-28T02:45:43.101061", "media_url": null, "media_mime_type": null}, {"id": 7818, "message_id": "bot_ACBBAF2BE36120F02EA929A8BA37F9F4_7656", "sender": "bot", "message_type": "text", "content": "Parfait 😊 Pour le meilleur résultat, l'extraction dentaire simple commence à partir de 300DH. Souhaitez-vous prendre un rendez-vous pour une consultation afin que le Dr Haitham Boutaib puisse évaluer votre situation précisément ?", "created_at": "2026-03-28T02:45:54.230926", "media_url": null, "media_mime_type": null}, {"id": 7819, "message_id": "AC8C80035F286DE1BE6B1B404FEC7C5E", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-03-28T02:46:20.200833", "media_url": null, "media_mime_type": null}, {"id": 7820, "message_id": "bot_AC8C80035F286DE1BE6B1B404FEC7C5E_2917", "sender": "bot", "message_type": "text", "content": "Super ! 😊 Pouvez-vous me donner votre nom complet et vos disponibilités pour le rendez-vous ?", "created_at": "2026-03-28T02:46:31.060971", "media_url": null, "media_mime_type": null}, {"id": 7821, "message_id": "AC0C34AA880ADB3084C34242957AFC79", "sender": "user", "message_type": "text", "content": "Said es-sayfy", "created_at": "2026-03-28T02:47:02.209926", "media_url": null, "media_mime_type": null}, {"id": 7822, "message_id": "bot_AC0C34AA880ADB3084C34242957AFC79_5018", "sender": "bot", "message_type": "text", "content": "Merci, Said. 😊 Quand seriez-vous disponible pour le rendez-vous ?", "created_at": "2026-03-28T02:47:13.213689", "media_url": null, "media_mime_type": null}, {"id": 7823, "message_id": "AC89994BBF38E3A5FC75F87441B862C8", "sender": "user", "message_type": "text", "content": "Ahora no se puede?", "created_at": "2026-03-28T02:49:49.399491", "media_url": null, "media_mime_type": null}, {"id": 7824, "message_id": "bot_AC89994BBF38E3A5FC75F87441B862C8_1690", "sender": "bot", "message_type": "text", "content": "Nous avons plusieurs créneaux disponibles ce matin. Vous pouvez choisir entre 09:30 et 11:00. Quel horaire vous convient le mieux, Said ? 😊", "created_at": "2026-03-28T02:50:03.731767", "media_url": null, "media_mime_type": null}]...
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Nous avons plusieurs créneaux disponibles ce matin Nous avons plusieurs créneaux disponibles ce matin. Vous pouvez choisir entre 09:30 et 11:00. Quel horaire vous convient le mieux, Said ? 😊...
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[{"id": 7815, "message_id": "A [{"id": 7815, "message_id": "AC71402D944771B668C33090F2019D0E", "sender": "user", "message_type": "text", "content": "Combien coûte une extraction dentaire ?", "created_at": "2026-03-28T02:44:28.321033", "media_url": null, "media_mime_type": null}, {"id": 7816, "message_id": "bot_AC71402D944771B668C33090F2019D0E_7738", "sender": "bot", "message_type": "text", "content": "Je peux vous donner une idée du tarif 😊 Mais permettez-moi de vous poser une question : est-ce que vous cherchez l'option la moins chère, ou le meilleur résultat pour votre cas ?", "created_at": "2026-03-28T02:44:48.189203", "media_url": null, "media_mime_type": null}, {"id": 7817, "message_id": "ACBBAF2BE36120F02EA929A8BA37F9F4", "sender": "user", "message_type": "text", "content": "Le meilleur résultat", "created_at": "2026-03-28T02:45:43.101061", "media_url": null, "media_mime_type": null}, {"id": 7818, "message_id": "bot_ACBBAF2BE36120F02EA929A8BA37F9F4_7656", "sender": "bot", "message_type": "text", "content": "Parfait 😊 Pour le meilleur résultat, l'extraction dentaire simple commence à partir de 300DH. Souhaitez-vous prendre un rendez-vous pour une consultation afin que le Dr Haitham Boutaib puisse évaluer votre situation précisément ?", "created_at": "2026-03-28T02:45:54.230926", "media_url": null, "media_mime_type": null}, {"id": 7819, "message_id": "AC8C80035F286DE1BE6B1B404FEC7C5E", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-03-28T02:46:20.200833", "media_url": null, "media_mime_type": null}, {"id": 7820, "message_id": "bot_AC8C80035F286DE1BE6B1B404FEC7C5E_2917", "sender": "bot", "message_type": "text", "content": "Super ! 😊 Pouvez-vous me donner votre nom complet et vos disponibilités pour le rendez-vous ?", "created_at": "2026-03-28T02:46:31.060971", "media_url": null, "media_mime_type": null}, {"id": 7821, "message_id": "AC0C34AA880ADB3084C34242957AFC79", "sender": "user", "message_type": "text", "content": "Said es-sayfy", "created_at": "2026-03-28T02:47:02.209926", "media_url": null, "media_mime_type": null}, {"id": 7822, "message_id": "bot_AC0C34AA880ADB3084C34242957AFC79_5018", "sender": "bot", "message_type": "text", "content": "Merci, Said. 😊 Quand seriez-vous disponible pour le rendez-vous ?", "created_at": "2026-03-28T02:47:13.213689", "media_url": null, "media_mime_type": null}, {"id": 7823, "message_id": "AC89994BBF38E3A5FC75F87441B862C8", "sender": "user", "message_type": "text", "content": "Ahora no se puede?", "created_at": "2026-03-28T02:49:49.399491", "media_url": null, "media_mime_type": null}, {"id": 7824, "message_id": "bot_AC89994BBF38E3A5FC75F87441B862C8_1690", "sender": "bot", "message_type": "text", "content": "Nous avons plusieurs créneaux disponibles ce matin. Vous pouvez choisir entre 09:30 et 11:00. Quel horaire vous convient le mieux, Said ? 😊", "created_at": "2026-03-28T02:50:03.731767", "media_url": null, "media_mime_type": null}, {"id": 7825, "message_id": "AC85FC0ECF59E1C48609DD94D2FF8EBE", "sender": "user", "message_type": "text", "content": "Ce n'est plus possible.", "created_at": "2026-03-28T02:50:13.989870", "media_url": null, "media_mime_type": null}, {"id": 7826, "message_id": "bot_AC85FC0ECF59E1C48609DD94D2FF8EBE_23", "sender": "bot", "message_type": "text", "content": "Pas de souci, Said. 😊 Si vous souhaitez reprogrammer ou avez besoin d'aide, n'hésitez pas à me le faire savoir.", "created_at": "2026-03-28T02:50:24.986529", "media_url": null, "media_mime_type": null}]...
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Pas de souci, Said. 😊 Si vous souhaitez reprogramm Pas de souci, Said. 😊 Si vous souhaitez reprogrammer ou avez besoin d'aide, n'hésitez pas à me le faire savoir....
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[{"id": 7817, "message_id": "A [{"id": 7817, "message_id": "ACBBAF2BE36120F02EA929A8BA37F9F4", "sender": "user", "message_type": "text", "content": "Le meilleur résultat", "created_at": "2026-03-28T02:45:43.101061", "media_url": null, "media_mime_type": null}, {"id": 7818, "message_id": "bot_ACBBAF2BE36120F02EA929A8BA37F9F4_7656", "sender": "bot", "message_type": "text", "content": "Parfait 😊 Pour le meilleur résultat, l'extraction dentaire simple commence à partir de 300DH. Souhaitez-vous prendre un rendez-vous pour une consultation afin que le Dr Haitham Boutaib puisse évaluer votre situation précisément ?", "created_at": "2026-03-28T02:45:54.230926", "media_url": null, "media_mime_type": null}, {"id": 7819, "message_id": "AC8C80035F286DE1BE6B1B404FEC7C5E", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-03-28T02:46:20.200833", "media_url": null, "media_mime_type": null}, {"id": 7820, "message_id": "bot_AC8C80035F286DE1BE6B1B404FEC7C5E_2917", "sender": "bot", "message_type": "text", "content": "Super ! 😊 Pouvez-vous me donner votre nom complet et vos disponibilités pour le rendez-vous ?", "created_at": "2026-03-28T02:46:31.060971", "media_url": null, "media_mime_type": null}, {"id": 7821, "message_id": "AC0C34AA880ADB3084C34242957AFC79", "sender": "user", "message_type": "text", "content": "Said es-sayfy", "created_at": "2026-03-28T02:47:02.209926", "media_url": null, "media_mime_type": null}, {"id": 7822, "message_id": "bot_AC0C34AA880ADB3084C34242957AFC79_5018", "sender": "bot", "message_type": "text", "content": "Merci, Said. 😊 Quand seriez-vous disponible pour le rendez-vous ?", "created_at": "2026-03-28T02:47:13.213689", "media_url": null, "media_mime_type": null}, {"id": 7823, "message_id": "AC89994BBF38E3A5FC75F87441B862C8", "sender": "user", "message_type": "text", "content": "Ahora no se puede?", "created_at": "2026-03-28T02:49:49.399491", "media_url": null, "media_mime_type": null}, {"id": 7824, "message_id": "bot_AC89994BBF38E3A5FC75F87441B862C8_1690", "sender": "bot", "message_type": "text", "content": "Nous avons plusieurs créneaux disponibles ce matin. Vous pouvez choisir entre 09:30 et 11:00. Quel horaire vous convient le mieux, Said ? 😊", "created_at": "2026-03-28T02:50:03.731767", "media_url": null, "media_mime_type": null}, {"id": 7825, "message_id": "AC85FC0ECF59E1C48609DD94D2FF8EBE", "sender": "user", "message_type": "text", "content": "Ce n'est plus possible.", "created_at": "2026-03-28T02:50:13.989870", "media_url": null, "media_mime_type": null}, {"id": 7826, "message_id": "bot_AC85FC0ECF59E1C48609DD94D2FF8EBE_23", "sender": "bot", "message_type": "text", "content": "Pas de souci, Said. 😊 Si vous souhaitez reprogrammer ou avez besoin d'aide, n'hésitez pas à me le faire savoir.", "created_at": "2026-03-28T02:50:24.986529", "media_url": null, "media_mime_type": null}, {"id": 7827, "message_id": "ACB7FD9F63705030543AE645AE56EC15", "sender": "user", "message_type": "text", "content": "Maintenant", "created_at": "2026-03-28T02:50:27.937072", "media_url": null, "media_mime_type": null}, {"id": 7828, "message_id": "bot_ACB7FD9F63705030543AE645AE56EC15_3664", "sender": "bot", "message_type": "text", "content": "Nous avons des créneaux disponibles à partir de maintenant. Vous pouvez choisir entre 11:00 et 12:00. Quel horaire vous convient le mieux, Said ? 😊", "created_at": "2026-03-28T02:50:41.546592", "media_url": null, "media_mime_type": null}]...
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Nous avons des créneaux disponibles à partir de ma Nous avons des créneaux disponibles à partir de maintenant. Vous pouvez choisir entre 11:00 et 12:00. Quel horaire vous convient le mieux, Said ? 😊...
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[{"id": 7819, "message_id": "A [{"id": 7819, "message_id": "AC8C80035F286DE1BE6B1B404FEC7C5E", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-03-28T02:46:20.200833", "media_url": null, "media_mime_type": null}, {"id": 7820, "message_id": "bot_AC8C80035F286DE1BE6B1B404FEC7C5E_2917", "sender": "bot", "message_type": "text", "content": "Super ! 😊 Pouvez-vous me donner votre nom complet et vos disponibilités pour le rendez-vous ?", "created_at": "2026-03-28T02:46:31.060971", "media_url": null, "media_mime_type": null}, {"id": 7821, "message_id": "AC0C34AA880ADB3084C34242957AFC79", "sender": "user", "message_type": "text", "content": "Said es-sayfy", "created_at": "2026-03-28T02:47:02.209926", "media_url": null, "media_mime_type": null}, {"id": 7822, "message_id": "bot_AC0C34AA880ADB3084C34242957AFC79_5018", "sender": "bot", "message_type": "text", "content": "Merci, Said. 😊 Quand seriez-vous disponible pour le rendez-vous ?", "created_at": "2026-03-28T02:47:13.213689", "media_url": null, "media_mime_type": null}, {"id": 7823, "message_id": "AC89994BBF38E3A5FC75F87441B862C8", "sender": "user", "message_type": "text", "content": "Ahora no se puede?", "created_at": "2026-03-28T02:49:49.399491", "media_url": null, "media_mime_type": null}, {"id": 7824, "message_id": "bot_AC89994BBF38E3A5FC75F87441B862C8_1690", "sender": "bot", "message_type": "text", "content": "Nous avons plusieurs créneaux disponibles ce matin. Vous pouvez choisir entre 09:30 et 11:00. Quel horaire vous convient le mieux, Said ? 😊", "created_at": "2026-03-28T02:50:03.731767", "media_url": null, "media_mime_type": null}, {"id": 7825, "message_id": "AC85FC0ECF59E1C48609DD94D2FF8EBE", "sender": "user", "message_type": "text", "content": "Ce n'est plus possible.", "created_at": "2026-03-28T02:50:13.989870", "media_url": null, "media_mime_type": null}, {"id": 7826, "message_id": "bot_AC85FC0ECF59E1C48609DD94D2FF8EBE_23", "sender": "bot", "message_type": "text", "content": "Pas de souci, Said. 😊 Si vous souhaitez reprogrammer ou avez besoin d'aide, n'hésitez pas à me le faire savoir.", "created_at": "2026-03-28T02:50:24.986529", "media_url": null, "media_mime_type": null}, {"id": 7827, "message_id": "ACB7FD9F63705030543AE645AE56EC15", "sender": "user", "message_type": "text", "content": "Maintenant", "created_at": "2026-03-28T02:50:27.937072", "media_url": null, "media_mime_type": null}, {"id": 7828, "message_id": "bot_ACB7FD9F63705030543AE645AE56EC15_3664", "sender": "bot", "message_type": "text", "content": "Nous avons des créneaux disponibles à partir de maintenant. Vous pouvez choisir entre 11:00 et 12:00. Quel horaire vous convient le mieux, Said ? 😊", "created_at": "2026-03-28T02:50:41.546592", "media_url": null, "media_mime_type": null}, {"id": 7829, "message_id": "ACE71B89ABB6037D6770DFF9C463F903", "sender": "user", "message_type": "text", "content": "12:00", "created_at": "2026-03-28T02:51:06.536804", "media_url": null, "media_mime_type": null}, {"id": 7830, "message_id": "bot_ACE71B89ABB6037D6770DFF9C463F903_9806", "sender": "bot", "message_type": "text", "content": "Parfait 😊 Votre rendez-vous est confirmé pour aujourd'hui à 12:00. À bientôt إن شاء الله 🙏🏻", "created_at": "2026-03-28T02:51:19.000089", "media_url": null, "media_mime_type": null}]...
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Parfait 😊 Votre rendez-vous est confirmé pour aujo Parfait 😊 Votre rendez-vous est confirmé pour aujourd'hui à 12:00. À bientôt إن شاء الله 🙏🏻...
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[{"id": 7831, "message_id": "A [{"id": 7831, "message_id": "ACCAB73F3C153AFFB0866DF67F525813", "sender": "user", "message_type": "text", "content": "سلام بغيت ناخد موعد للفحص و الاستشارة طبيب", "created_at": "2026-03-28T05:24:04.316253", "media_url": null, "media_mime_type": null}, {"id": 7832, "message_id": "A5A18F0F42677110665C0DBD016BBBE5", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-28T05:24:04.661898", "media_url": null, "media_mime_type": null}, {"id": 7833, "message_id": "bot_ACCAB73F3C153AFFB0866DF67F525813_522", "sender": "bot", "message_type": "text", "content": "Merci pour votre message. Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-28T05:24:18.872600", "media_url": null, "media_mime_type": null}]...
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Merci pour votre message. Comment puis-je vous aid Merci pour votre message. Comment puis-je vous aider aujourd'hui ? 😊...
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[{"id": 7831, "message_id": "A [{"id": 7831, "message_id": "ACCAB73F3C153AFFB0866DF67F525813", "sender": "user", "message_type": "text", "content": "سلام بغيت ناخد موعد للفحص و الاستشارة طبيب", "created_at": "2026-03-28T05:24:04.316253", "media_url": null, "media_mime_type": null}, {"id": 7832, "message_id": "A5A18F0F42677110665C0DBD016BBBE5", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-28T05:24:04.661898", "media_url": null, "media_mime_type": null}, {"id": 7833, "message_id": "bot_ACCAB73F3C153AFFB0866DF67F525813_522", "sender": "bot", "message_type": "text", "content": "Merci pour votre message. Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-28T05:24:18.872600", "media_url": null, "media_mime_type": null}, {"id": 7834, "message_id": "ACB8E75F484CEC980DCA6E39B92FB09A", "sender": "user", "message_type": "text", "content": "<reply_to>سلام بغيت ناخد موعد للفحص و الاستشارة طبيب</reply_to> .", "created_at": "2026-03-28T05:25:50.648790", "media_url": null, "media_mime_type": null}, {"id": 7835, "message_id": "bot_ACB8E75F484CEC980DCA6E39B92FB09A_3993", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 واخا تقولو الإسم الكامل ديالكوم، والوقت اللي مناسبكوم إن شاء الله للفحص والاستشارة مع الطبيب؟", "created_at": "2026-03-28T05:26:03.682001", "media_url": null, "media_mime_type": null}]...
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مرحبا 😊 واخا تقولو الإسم الكامل ديالكوم، والوقت ال مرحبا 😊 واخا تقولو الإسم الكامل ديالكوم، والوقت اللي مناسبكوم إن شاء الله للفحص والاستشارة مع الطبيب؟...
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[{"id": 7831, "message_id": "A [{"id": 7831, "message_id": "ACCAB73F3C153AFFB0866DF67F525813", "sender": "user", "message_type": "text", "content": "سلام بغيت ناخد موعد للفحص و الاستشارة طبيب", "created_at": "2026-03-28T05:24:04.316253", "media_url": null, "media_mime_type": null}, {"id": 7832, "message_id": "A5A18F0F42677110665C0DBD016BBBE5", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-28T05:24:04.661898", "media_url": null, "media_mime_type": null}, {"id": 7833, "message_id": "bot_ACCAB73F3C153AFFB0866DF67F525813_522", "sender": "bot", "message_type": "text", "content": "Merci pour votre message. Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-28T05:24:18.872600", "media_url": null, "media_mime_type": null}, {"id": 7834, "message_id": "ACB8E75F484CEC980DCA6E39B92FB09A", "sender": "user", "message_type": "text", "content": "<reply_to>سلام بغيت ناخد موعد للفحص و الاستشارة طبيب</reply_to> .", "created_at": "2026-03-28T05:25:50.648790", "media_url": null, "media_mime_type": null}, {"id": 7835, "message_id": "bot_ACB8E75F484CEC980DCA6E39B92FB09A_3993", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 واخا تقولو الإسم الكامل ديالكوم، والوقت اللي مناسبكوم إن شاء الله للفحص والاستشارة مع الطبيب؟", "created_at": "2026-03-28T05:26:03.682001", "media_url": null, "media_mime_type": null}, {"id": 7836, "message_id": "AC0F2D9C118649593158C4636C8BC447", "sender": "user", "message_type": "text", "content": "اسمي ياسين بن سرغين ليس لدي مشكل في الوقت اي وقت انا متاح الان", "created_at": "2026-03-28T05:28:02.673637", "media_url": null, "media_mime_type": null}, {"id": 7837, "message_id": "bot_AC0F2D9C118649593158C4636C8BC447_2241", "sender": "bot", "message_type": "text", "content": "عندنا اليوم السبت على الساعة 09:30 أو 11:00. شنو الأنسب ليكوم ياسين؟ 😊", "created_at": "2026-03-28T05:28:17.823788", "media_url": null, "media_mime_type": null}]...
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عندنا اليوم السبت على الساعة 09:30 أو 11:00. شنو ا عندنا اليوم السبت على الساعة 09:30 أو 11:00. شنو الأنسب ليكوم ياسين؟ 😊...
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[{"id": 7831, "message_id": "A [{"id": 7831, "message_id": "ACCAB73F3C153AFFB0866DF67F525813", "sender": "user", "message_type": "text", "content": "سلام بغيت ناخد موعد للفحص و الاستشارة طبيب", "created_at": "2026-03-28T05:24:04.316253", "media_url": null, "media_mime_type": null}, {"id": 7832, "message_id": "A5A18F0F42677110665C0DBD016BBBE5", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-28T05:24:04.661898", "media_url": null, "media_mime_type": null}, {"id": 7833, "message_id": "bot_ACCAB73F3C153AFFB0866DF67F525813_522", "sender": "bot", "message_type": "text", "content": "Merci pour votre message. Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-28T05:24:18.872600", "media_url": null, "media_mime_type": null}, {"id": 7834, "message_id": "ACB8E75F484CEC980DCA6E39B92FB09A", "sender": "user", "message_type": "text", "content": "<reply_to>سلام بغيت ناخد موعد للفحص و الاستشارة طبيب</reply_to> .", "created_at": "2026-03-28T05:25:50.648790", "media_url": null, "media_mime_type": null}, {"id": 7835, "message_id": "bot_ACB8E75F484CEC980DCA6E39B92FB09A_3993", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 واخا تقولو الإسم الكامل ديالكوم، والوقت اللي مناسبكوم إن شاء الله للفحص والاستشارة مع الطبيب؟", "created_at": "2026-03-28T05:26:03.682001", "media_url": null, "media_mime_type": null}, {"id": 7836, "message_id": "AC0F2D9C118649593158C4636C8BC447", "sender": "user", "message_type": "text", "content": "اسمي ياسين بن سرغين ليس لدي مشكل في الوقت اي وقت انا متاح الان", "created_at": "2026-03-28T05:28:02.673637", "media_url": null, "media_mime_type": null}, {"id": 7837, "message_id": "bot_AC0F2D9C118649593158C4636C8BC447_2241", "sender": "bot", "message_type": "text", "content": "عندنا اليوم السبت على الساعة 09:30 أو 11:00. شنو الأنسب ليكوم ياسين؟ 😊", "created_at": "2026-03-28T05:28:17.823788", "media_url": null, "media_mime_type": null}, {"id": 7838, "message_id": "AC8E649BE62E72BFFEBE17F22A3611A8", "sender": "user", "message_type": "text", "content": "افضل 9:30", "created_at": "2026-03-28T05:29:25.662880", "media_url": null, "media_mime_type": null}, {"id": 7839, "message_id": "bot_AC8E649BE62E72BFFEBE17F22A3611A8_5458", "sender": "bot", "message_type": "text", "content": "مزيان 😊 تسجّل الموعد ديالك اليوم السبت 28 مارس على الساعة 09:30. نتسناوكوم إن شاء الله 🙏🏻", "created_at": "2026-03-28T05:29:38.407159", "media_url": null, "media_mime_type": null}]...
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مزيان 😊 تسجّل الموعد ديالك اليوم السبت 28 مارس على مزيان 😊 تسجّل الموعد ديالك اليوم السبت 28 مارس على الساعة 09:30. نتسناوكوم إن شاء الله 🙏🏻...
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[{"id": 7831, "message_id": "A [{"id": 7831, "message_id": "ACCAB73F3C153AFFB0866DF67F525813", "sender": "user", "message_type": "text", "content": "سلام بغيت ناخد موعد للفحص و الاستشارة طبيب", "created_at": "2026-03-28T05:24:04.316253", "media_url": null, "media_mime_type": null}, {"id": 7832, "message_id": "A5A18F0F42677110665C0DBD016BBBE5", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-28T05:24:04.661898", "media_url": null, "media_mime_type": null}, {"id": 7833, "message_id": "bot_ACCAB73F3C153AFFB0866DF67F525813_522", "sender": "bot", "message_type": "text", "content": "Merci pour votre message. Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-28T05:24:18.872600", "media_url": null, "media_mime_type": null}, {"id": 7834, "message_id": "ACB8E75F484CEC980DCA6E39B92FB09A", "sender": "user", "message_type": "text", "content": "<reply_to>سلام بغيت ناخد موعد للفحص و الاستشارة طبيب</reply_to> .", "created_at": "2026-03-28T05:25:50.648790", "media_url": null, "media_mime_type": null}, {"id": 7835, "message_id": "bot_ACB8E75F484CEC980DCA6E39B92FB09A_3993", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 واخا تقولو الإسم الكامل ديالكوم، والوقت اللي مناسبكوم إن شاء الله للفحص والاستشارة مع الطبيب؟", "created_at": "2026-03-28T05:26:03.682001", "media_url": null, "media_mime_type": null}, {"id": 7836, "message_id": "AC0F2D9C118649593158C4636C8BC447", "sender": "user", "message_type": "text", "content": "اسمي ياسين بن سرغين ليس لدي مشكل في الوقت اي وقت انا متاح الان", "created_at": "2026-03-28T05:28:02.673637", "media_url": null, "media_mime_type": null}, {"id": 7837, "message_id": "bot_AC0F2D9C118649593158C4636C8BC447_2241", "sender": "bot", "message_type": "text", "content": "عندنا اليوم السبت على الساعة 09:30 أو 11:00. شنو الأنسب ليكوم ياسين؟ 😊", "created_at": "2026-03-28T05:28:17.823788", "media_url": null, "media_mime_type": null}, {"id": 7838, "message_id": "AC8E649BE62E72BFFEBE17F22A3611A8", "sender": "user", "message_type": "text", "content": "افضل 9:30", "created_at": "2026-03-28T05:29:25.662880", "media_url": null, "media_mime_type": null}, {"id": 7839, "message_id": "bot_AC8E649BE62E72BFFEBE17F22A3611A8_5458", "sender": "bot", "message_type": "text", "content": "مزيان 😊 تسجّل الموعد ديالك اليوم السبت 28 مارس على الساعة 09:30. نتسناوكوم إن شاء الله 🙏🏻", "created_at": "2026-03-28T05:29:38.407159", "media_url": null, "media_mime_type": null}, {"id": 7840, "message_id": "ACA18F3793E3D00DADA3BC56CED10C5D", "sender": "user", "message_type": "text", "content": "شكرا لكم", "created_at": "2026-03-28T05:30:10.584808", "media_url": null, "media_mime_type": null}, {"id": 7841, "message_id": "bot_ACA18F3793E3D00DADA3BC56CED10C5D_6046", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻 إذا احتاجيتو شي حاجة أخرى، حنا رهن الإشارة ديالكوم.", "created_at": "2026-03-28T05:30:21.000020", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيكوم 🙏🏻 إذا احتاجيتو شي حاجة أخرى، حن العفو مرحبا بيكوم 🙏🏻 إذا احتاجيتو شي حاجة أخرى، حنا رهن الإشارة ديالكوم....
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[{"id": 7832, "message_id": "A [{"id": 7832, "message_id": "A5A18F0F42677110665C0DBD016BBBE5", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-28T05:24:04.661898", "media_url": null, "media_mime_type": null}, {"id": 7833, "message_id": "bot_ACCAB73F3C153AFFB0866DF67F525813_522", "sender": "bot", "message_type": "text", "content": "Merci pour votre message. Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-28T05:24:18.872600", "media_url": null, "media_mime_type": null}, {"id": 7834, "message_id": "ACB8E75F484CEC980DCA6E39B92FB09A", "sender": "user", "message_type": "text", "content": "<reply_to>سلام بغيت ناخد موعد للفحص و الاستشارة طبيب</reply_to> .", "created_at": "2026-03-28T05:25:50.648790", "media_url": null, "media_mime_type": null}, {"id": 7835, "message_id": "bot_ACB8E75F484CEC980DCA6E39B92FB09A_3993", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 واخا تقولو الإسم الكامل ديالكوم، والوقت اللي مناسبكوم إن شاء الله للفحص والاستشارة مع الطبيب؟", "created_at": "2026-03-28T05:26:03.682001", "media_url": null, "media_mime_type": null}, {"id": 7836, "message_id": "AC0F2D9C118649593158C4636C8BC447", "sender": "user", "message_type": "text", "content": "اسمي ياسين بن سرغين ليس لدي مشكل في الوقت اي وقت انا متاح الان", "created_at": "2026-03-28T05:28:02.673637", "media_url": null, "media_mime_type": null}, {"id": 7837, "message_id": "bot_AC0F2D9C118649593158C4636C8BC447_2241", "sender": "bot", "message_type": "text", "content": "عندنا اليوم السبت على الساعة 09:30 أو 11:00. شنو الأنسب ليكوم ياسين؟ 😊", "created_at": "2026-03-28T05:28:17.823788", "media_url": null, "media_mime_type": null}, {"id": 7838, "message_id": "AC8E649BE62E72BFFEBE17F22A3611A8", "sender": "user", "message_type": "text", "content": "افضل 9:30", "created_at": "2026-03-28T05:29:25.662880", "media_url": null, "media_mime_type": null}, {"id": 7839, "message_id": "bot_AC8E649BE62E72BFFEBE17F22A3611A8_5458", "sender": "bot", "message_type": "text", "content": "مزيان 😊 تسجّل الموعد ديالك اليوم السبت 28 مارس على الساعة 09:30. نتسناوكوم إن شاء الله 🙏🏻", "created_at": "2026-03-28T05:29:38.407159", "media_url": null, "media_mime_type": null}, {"id": 7840, "message_id": "ACA18F3793E3D00DADA3BC56CED10C5D", "sender": "user", "message_type": "text", "content": "شكرا لكم", "created_at": "2026-03-28T05:30:10.584808", "media_url": null, "media_mime_type": null}, {"id": 7841, "message_id": "bot_ACA18F3793E3D00DADA3BC56CED10C5D_6046", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻 إذا احتاجيتو شي حاجة أخرى، حنا رهن الإشارة ديالكوم.", "created_at": "2026-03-28T05:30:21.000020", "media_url": null, "media_mime_type": null}, {"id": 7842, "message_id": "ACA997510F423F1A7B0FAC525911A69D", "sender": "user", "message_type": "text", "content": "بالنسبة للثمن الاستشارة و الفحص كم", "created_at": "2026-03-28T05:31:04.770175", "media_url": null, "media_mime_type": null}, {"id": 7843, "message_id": "bot_ACA997510F423F1A7B0FAC525911A69D_5530", "sender": "bot", "message_type": "text", "content": "الثمن ديال الاستشارة والفحص هو 200 درهم 😊 واش بغيتو شي حاجة أخرى؟", "created_at": "2026-03-28T05:31:16.592976", "media_url": null, "media_mime_type": null}]...
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الثمن ديال الاستشارة والفحص هو 200 درهم 😊 واش بغيت الثمن ديال الاستشارة والفحص هو 200 درهم 😊 واش بغيتو شي حاجة أخرى؟...
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[{"id": 7834, "message_id": "A [{"id": 7834, "message_id": "ACB8E75F484CEC980DCA6E39B92FB09A", "sender": "user", "message_type": "text", "content": "<reply_to>سلام بغيت ناخد موعد للفحص و الاستشارة طبيب</reply_to> .", "created_at": "2026-03-28T05:25:50.648790", "media_url": null, "media_mime_type": null}, {"id": 7835, "message_id": "bot_ACB8E75F484CEC980DCA6E39B92FB09A_3993", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 واخا تقولو الإسم الكامل ديالكوم، والوقت اللي مناسبكوم إن شاء الله للفحص والاستشارة مع الطبيب؟", "created_at": "2026-03-28T05:26:03.682001", "media_url": null, "media_mime_type": null}, {"id": 7836, "message_id": "AC0F2D9C118649593158C4636C8BC447", "sender": "user", "message_type": "text", "content": "اسمي ياسين بن سرغين ليس لدي مشكل في الوقت اي وقت انا متاح الان", "created_at": "2026-03-28T05:28:02.673637", "media_url": null, "media_mime_type": null}, {"id": 7837, "message_id": "bot_AC0F2D9C118649593158C4636C8BC447_2241", "sender": "bot", "message_type": "text", "content": "عندنا اليوم السبت على الساعة 09:30 أو 11:00. شنو الأنسب ليكوم ياسين؟ 😊", "created_at": "2026-03-28T05:28:17.823788", "media_url": null, "media_mime_type": null}, {"id": 7838, "message_id": "AC8E649BE62E72BFFEBE17F22A3611A8", "sender": "user", "message_type": "text", "content": "افضل 9:30", "created_at": "2026-03-28T05:29:25.662880", "media_url": null, "media_mime_type": null}, {"id": 7839, "message_id": "bot_AC8E649BE62E72BFFEBE17F22A3611A8_5458", "sender": "bot", "message_type": "text", "content": "مزيان 😊 تسجّل الموعد ديالك اليوم السبت 28 مارس على الساعة 09:30. نتسناوكوم إن شاء الله 🙏🏻", "created_at": "2026-03-28T05:29:38.407159", "media_url": null, "media_mime_type": null}, {"id": 7840, "message_id": "ACA18F3793E3D00DADA3BC56CED10C5D", "sender": "user", "message_type": "text", "content": "شكرا لكم", "created_at": "2026-03-28T05:30:10.584808", "media_url": null, "media_mime_type": null}, {"id": 7841, "message_id": "bot_ACA18F3793E3D00DADA3BC56CED10C5D_6046", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻 إذا احتاجيتو شي حاجة أخرى، حنا رهن الإشارة ديالكوم.", "created_at": "2026-03-28T05:30:21.000020", "media_url": null, "media_mime_type": null}, {"id": 7842, "message_id": "ACA997510F423F1A7B0FAC525911A69D", "sender": "user", "message_type": "text", "content": "بالنسبة للثمن الاستشارة و الفحص كم", "created_at": "2026-03-28T05:31:04.770175", "media_url": null, "media_mime_type": null}, {"id": 7843, "message_id": "bot_ACA997510F423F1A7B0FAC525911A69D_5530", "sender": "bot", "message_type": "text", "content": "الثمن ديال الاستشارة والفحص هو 200 درهم 😊 واش بغيتو شي حاجة أخرى؟", "created_at": "2026-03-28T05:31:16.592976", "media_url": null, "media_mime_type": null}, {"id": 7844, "message_id": "AC0502A992D1F2680FDC15302417591E", "sender": "user", "message_type": "text", "content": "لا شكرا", "created_at": "2026-03-28T05:31:34.613347", "media_url": null, "media_mime_type": null}, {"id": 7845, "message_id": "bot_AC0502A992D1F2680FDC15302417591E_8281", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم! إذا احتاجيتو شي حاجة أخرى، حنا هنا رهن الإشارة ديالكوم. نهاركم مبروك! 😊", "created_at": "2026-03-28T05:31:45.419615", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيكوم! إذا احتاجيتو شي حاجة أخرى، حنا العفو مرحبا بيكوم! إذا احتاجيتو شي حاجة أخرى، حنا هنا رهن الإشارة ديالكوم. نهاركم مبروك! 😊...
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[{"id": 7837, "message_id": "b [{"id": 7837, "message_id": "bot_AC0F2D9C118649593158C4636C8BC447_2241", "sender": "bot", "message_type": "text", "content": "عندنا اليوم السبت على الساعة 09:30 أو 11:00. شنو الأنسب ليكوم ياسين؟ 😊", "created_at": "2026-03-28T05:28:17.823788", "media_url": null, "media_mime_type": null}, {"id": 7838, "message_id": "AC8E649BE62E72BFFEBE17F22A3611A8", "sender": "user", "message_type": "text", "content": "افضل 9:30", "created_at": "2026-03-28T05:29:25.662880", "media_url": null, "media_mime_type": null}, {"id": 7839, "message_id": "bot_AC8E649BE62E72BFFEBE17F22A3611A8_5458", "sender": "bot", "message_type": "text", "content": "مزيان 😊 تسجّل الموعد ديالك اليوم السبت 28 مارس على الساعة 09:30. نتسناوكوم إن شاء الله 🙏🏻", "created_at": "2026-03-28T05:29:38.407159", "media_url": null, "media_mime_type": null}, {"id": 7840, "message_id": "ACA18F3793E3D00DADA3BC56CED10C5D", "sender": "user", "message_type": "text", "content": "شكرا لكم", "created_at": "2026-03-28T05:30:10.584808", "media_url": null, "media_mime_type": null}, {"id": 7841, "message_id": "bot_ACA18F3793E3D00DADA3BC56CED10C5D_6046", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻 إذا احتاجيتو شي حاجة أخرى، حنا رهن الإشارة ديالكوم.", "created_at": "2026-03-28T05:30:21.000020", "media_url": null, "media_mime_type": null}, {"id": 7842, "message_id": "ACA997510F423F1A7B0FAC525911A69D", "sender": "user", "message_type": "text", "content": "بالنسبة للثمن الاستشارة و الفحص كم", "created_at": "2026-03-28T05:31:04.770175", "media_url": null, "media_mime_type": null}, {"id": 7843, "message_id": "bot_ACA997510F423F1A7B0FAC525911A69D_5530", "sender": "bot", "message_type": "text", "content": "الثمن ديال الاستشارة والفحص هو 200 درهم 😊 واش بغيتو شي حاجة أخرى؟", "created_at": "2026-03-28T05:31:16.592976", "media_url": null, "media_mime_type": null}, {"id": 7844, "message_id": "AC0502A992D1F2680FDC15302417591E", "sender": "user", "message_type": "text", "content": "لا شكرا", "created_at": "2026-03-28T05:31:34.613347", "media_url": null, "media_mime_type": null}, {"id": 7845, "message_id": "bot_AC0502A992D1F2680FDC15302417591E_8281", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم! إذا احتاجيتو شي حاجة أخرى، حنا هنا رهن الإشارة ديالكوم. نهاركم مبروك! 😊", "created_at": "2026-03-28T05:31:45.419615", "media_url": null, "media_mime_type": null}, {"id": 7846, "message_id": "A5BAACA9EB0C48B2EFC237BAB05D274B", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم ياسين، صباح الخير، كي صبحتي ياسين بخير؟ غير سمح ليا هاد الروطار ف الجواب، اليوم عندي رونديفو عامر مع التسعود ونص.", "created_at": "2026-03-28T07:02:08.700055", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1641/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7848, "message_id": "AC445CC1A0D4174FB46FD1F1C5274A57", "sender": "user", "message_type": "text", "content": "اه مكاينشي شي موعد قريب", "created_at": "2026-03-28T07:06:44.520607", "media_url": null, "media_mime_type": null}, {"id": 7849, "message_id": "bot_AC445CC1A0D4174FB46FD1F1C5274A57_4916", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، ياسين. كنعتدر على التأخير. غادي نحاول نبلغ الفريق الطبي ديالنا باش يشوفو واش كاين شي موعد قريب. واش ممكن تعطيني الإسم الكامل ديالك باش نكمل معاك؟", "created_at": "2026-03-28T07:07:07.047676", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، ياسين. كنعتدر على التأخي وعليكم السلام ورحمة الله، ياسين. كنعتدر على التأخير. غادي نحاول نبلغ الفريق الطبي ديالنا باش يشوفو واش كاين شي موعد قريب. واش ممكن تعطيني الإسم الكامل ديالك باش نكمل معاك؟...
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[{"id": 7839, "message_id": "b [{"id": 7839, "message_id": "bot_AC8E649BE62E72BFFEBE17F22A3611A8_5458", "sender": "bot", "message_type": "text", "content": "مزيان 😊 تسجّل الموعد ديالك اليوم السبت 28 مارس على الساعة 09:30. نتسناوكوم إن شاء الله 🙏🏻", "created_at": "2026-03-28T05:29:38.407159", "media_url": null, "media_mime_type": null}, {"id": 7840, "message_id": "ACA18F3793E3D00DADA3BC56CED10C5D", "sender": "user", "message_type": "text", "content": "شكرا لكم", "created_at": "2026-03-28T05:30:10.584808", "media_url": null, "media_mime_type": null}, {"id": 7841, "message_id": "bot_ACA18F3793E3D00DADA3BC56CED10C5D_6046", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻 إذا احتاجيتو شي حاجة أخرى، حنا رهن الإشارة ديالكوم.", "created_at": "2026-03-28T05:30:21.000020", "media_url": null, "media_mime_type": null}, {"id": 7842, "message_id": "ACA997510F423F1A7B0FAC525911A69D", "sender": "user", "message_type": "text", "content": "بالنسبة للثمن الاستشارة و الفحص كم", "created_at": "2026-03-28T05:31:04.770175", "media_url": null, "media_mime_type": null}, {"id": 7843, "message_id": "bot_ACA997510F423F1A7B0FAC525911A69D_5530", "sender": "bot", "message_type": "text", "content": "الثمن ديال الاستشارة والفحص هو 200 درهم 😊 واش بغيتو شي حاجة أخرى؟", "created_at": "2026-03-28T05:31:16.592976", "media_url": null, "media_mime_type": null}, {"id": 7844, "message_id": "AC0502A992D1F2680FDC15302417591E", "sender": "user", "message_type": "text", "content": "لا شكرا", "created_at": "2026-03-28T05:31:34.613347", "media_url": null, "media_mime_type": null}, {"id": 7845, "message_id": "bot_AC0502A992D1F2680FDC15302417591E_8281", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم! إذا احتاجيتو شي حاجة أخرى، حنا هنا رهن الإشارة ديالكوم. نهاركم مبروك! 😊", "created_at": "2026-03-28T05:31:45.419615", "media_url": null, "media_mime_type": null}, {"id": 7846, "message_id": "A5BAACA9EB0C48B2EFC237BAB05D274B", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم ياسين، صباح الخير، كي صبحتي ياسين بخير؟ غير سمح ليا هاد الروطار ف الجواب، اليوم عندي رونديفو عامر مع التسعود ونص.", "created_at": "2026-03-28T07:02:08.700055", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1641/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7848, "message_id": "AC445CC1A0D4174FB46FD1F1C5274A57", "sender": "user", "message_type": "text", "content": "اه مكاينشي شي موعد قريب", "created_at": "2026-03-28T07:06:44.520607", "media_url": null, "media_mime_type": null}, {"id": 7849, "message_id": "bot_AC445CC1A0D4174FB46FD1F1C5274A57_4916", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، ياسين. كنعتدر على التأخير. غادي نحاول نبلغ الفريق الطبي ديالنا باش يشوفو واش كاين شي موعد قريب. واش ممكن تعطيني الإسم الكامل ديالك باش نكمل معاك؟", "created_at": "2026-03-28T07:07:07.047676", "media_url": null, "media_mime_type": null}, {"id": 7850, "message_id": "AC436D4422DB786427F3BE37122C6FFD", "sender": "user", "message_type": "text", "content": "ياسين بن سرغين", "created_at": "2026-03-28T07:08:19.395558", "media_url": null, "media_mime_type": null}, {"id": 7854, "message_id": "bot_AC436D4422DB786427F3BE37122C6FFD_7309", "sender": "bot", "message_type": "text", "content": "شكرا ياسين بن سرغين، غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معك قريبا إن شاء الله باش يشوفو واش كاين شي موعد قريب. 😊", "created_at": "2026-03-28T07:08:35.081441", "media_url": null, "media_mime_type": null}]...
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شكرا ياسين بن سرغين، غادي نبلغ الفريق الطبي ديالنا شكرا ياسين بن سرغين، غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معك قريبا إن شاء الله باش يشوفو واش كاين شي موعد قريب. 😊...
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[{"id": 7841, "message_id": "b [{"id": 7841, "message_id": "bot_ACA18F3793E3D00DADA3BC56CED10C5D_6046", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻 إذا احتاجيتو شي حاجة أخرى، حنا رهن الإشارة ديالكوم.", "created_at": "2026-03-28T05:30:21.000020", "media_url": null, "media_mime_type": null}, {"id": 7842, "message_id": "ACA997510F423F1A7B0FAC525911A69D", "sender": "user", "message_type": "text", "content": "بالنسبة للثمن الاستشارة و الفحص كم", "created_at": "2026-03-28T05:31:04.770175", "media_url": null, "media_mime_type": null}, {"id": 7843, "message_id": "bot_ACA997510F423F1A7B0FAC525911A69D_5530", "sender": "bot", "message_type": "text", "content": "الثمن ديال الاستشارة والفحص هو 200 درهم 😊 واش بغيتو شي حاجة أخرى؟", "created_at": "2026-03-28T05:31:16.592976", "media_url": null, "media_mime_type": null}, {"id": 7844, "message_id": "AC0502A992D1F2680FDC15302417591E", "sender": "user", "message_type": "text", "content": "لا شكرا", "created_at": "2026-03-28T05:31:34.613347", "media_url": null, "media_mime_type": null}, {"id": 7845, "message_id": "bot_AC0502A992D1F2680FDC15302417591E_8281", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم! إذا احتاجيتو شي حاجة أخرى، حنا هنا رهن الإشارة ديالكوم. نهاركم مبروك! 😊", "created_at": "2026-03-28T05:31:45.419615", "media_url": null, "media_mime_type": null}, {"id": 7846, "message_id": "A5BAACA9EB0C48B2EFC237BAB05D274B", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم ياسين، صباح الخير، كي صبحتي ياسين بخير؟ غير سمح ليا هاد الروطار ف الجواب، اليوم عندي رونديفو عامر مع التسعود ونص.", "created_at": "2026-03-28T07:02:08.700055", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1641/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7848, "message_id": "AC445CC1A0D4174FB46FD1F1C5274A57", "sender": "user", "message_type": "text", "content": "اه مكاينشي شي موعد قريب", "created_at": "2026-03-28T07:06:44.520607", "media_url": null, "media_mime_type": null}, {"id": 7849, "message_id": "bot_AC445CC1A0D4174FB46FD1F1C5274A57_4916", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، ياسين. كنعتدر على التأخير. غادي نحاول نبلغ الفريق الطبي ديالنا باش يشوفو واش كاين شي موعد قريب. واش ممكن تعطيني الإسم الكامل ديالك باش نكمل معاك؟", "created_at": "2026-03-28T07:07:07.047676", "media_url": null, "media_mime_type": null}, {"id": 7850, "message_id": "AC436D4422DB786427F3BE37122C6FFD", "sender": "user", "message_type": "text", "content": "ياسين بن سرغين", "created_at": "2026-03-28T07:08:19.395558", "media_url": null, "media_mime_type": null}, {"id": 7854, "message_id": "bot_AC436D4422DB786427F3BE37122C6FFD_7309", "sender": "bot", "message_type": "text", "content": "شكرا ياسين بن سرغين، غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معك قريبا إن شاء الله باش يشوفو واش كاين شي موعد قريب. 😊", "created_at": "2026-03-28T07:08:35.081441", "media_url": null, "media_mime_type": null}, {"id": 7855, "message_id": "AC87C11CB5319B7798B5AB3909D4043E", "sender": "user", "message_type": "text", "content": "واش روبوط ليكيجاوب دابا", "created_at": "2026-03-28T07:10:03.921725", "media_url": null, "media_mime_type": null}, {"id": 7856, "message_id": "bot_AC87C11CB5319B7798B5AB3909D4043E_3335", "sender": "bot", "message_type": "text", "content": "نعم، أنا روبوط ديال الاستقبال هنا باش نعاونكوم بأي معلومات تخص Centre Dentaire Tanger Bay. واش كاين شي حاجة أخرى نقدر نعاونكوم بها؟ 😊", "created_at": "2026-03-28T07:10:15.175782", "media_url": null, "media_mime_type": null}]...
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نعم، أنا روبوط ديال الاستقبال هنا باش نعاونكوم بأي نعم، أنا روبوط ديال الاستقبال هنا باش نعاونكوم بأي معلومات تخص Centre Dentaire Tanger Bay. واش كاين شي حاجة أخرى نقدر نعاونكوم بها؟ 😊...
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[{"id": 14054, "message_id": " [{"id": 14054, "message_id": "A5E60DF90472A2AA36EAEB847BBFD2C5", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-11T12:53:00.912626", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3637/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14055, "message_id": "2A14B1DCD1FA39A44C46", "sender": "user", "message_type": "voice", "content": "[Voice message] وخا أختي صافي شوف أنا غادي نشوفهم فهمتيني حيت دبا أنا ما معايش PC gamer الولد ديالي حتى هو بدر حتى هو هو dentiste شوف غادي غادي نشوفو غير هو ضروري كان خاصنا consultation لأنه وخا نشوف وخا نشوف الـ cone-beam ما نقدرش نعطيك الـ devis لأنه c'est un cas ديال l'ortho ديال l'implant حيت كنا وراه ليه دكتور هيثم ولكن خاصنا نشوفوه من الأحسن نشوفوه sur place حنا نعطيو الـ devis ديال l'implant ولكن ما عاقلش أنا دبا الحالة واش فيها ربما فيها ortho ولا شي حاجة صافي ذاك الوقت لأنه ما كرهناش نشوفو الـ patient sur place هو كنظن هو اللي كان غادي يجي اليوم ياك وصافي باش ما كان نشوفو الـ cone-beam إن شاء الله هاد l-weekend والتنين في الصباح نرد عليك صافي وإذا كان دكتور هيثم سامي يجيب الـ patient يشوفوه وخا ما نكونش أنا ولا شي حاجة ولا يشوفوه هو والولد ولا شي حاجة صافي يلاه شكرا أختي شكرا.", "created_at": "2026-04-11T12:53:56.480411", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3638/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14056, "message_id": "A5F02C95443CD3DD420F005D6C94ADFF", "sender": "bot", "message_type": "text", "content": "Sf ok dr njibo sbt li maji", "created_at": "2026-04-11T12:55:20.358673", "media_url": null, "media_mime_type": null}, {"id": 14057, "message_id": "A56F59D4A61FE8A538CE0D9F7A426685", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي دكتور هاني، أنا غادي نجي للسبيطار، صيفط لي الميساج.", "created_at": "2026-04-11T12:55:42.156385", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3639/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16890, "message_id": "A55184E4876AFBD58DAECA8A24CAE150", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\nالسلام عليكم دكتور، كولشي مزيان؟ بخير؟ الصحة لاباس؟ دكتور بالنسبة لهاد السبت هادا ما غيكونوش عندك **des patients**، عملناهم حتى للسبت الماجي، صافي؟ علمتك وصافي باش ترتاح نهار السبت، شكرا بزاف.\n\n**Latin Script:**\nSalam o alaikom doctor, kolchi mzyan? bikhir? seha labas? Doctor binisba l had sebt hada ma ghaykonoch andek **des patients**, amelnahom hta l sebt l maji, safi? Alamtek o safi bach tertah nhar sebt, chokran bzaf.\n\n**Translation (for context):**\n\"Peace be upon you, Doctor. Is everything good? Are you well? Is your health okay? Doctor, regarding this Saturday, you won't have any patients. We have scheduled them for next Saturday, okay? I just informed you so you can rest on Saturday. Thank you very much.\"", "created_at": "2026-04-16T15:52:05.189997", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4522/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16932, "message_id": "2A71DAD728B562F8A599", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-04-16T16:30:55.146785", "media_url": null, "media_mime_type": null}, {"id": 16934, "message_id": "2A2ABBE2CEA6A6B83183", "sender": "user", "message_type": "voice", "content": "[Voice message] إليك تفريغ المقطع الصوتي (بالدارجة المغربية والفرنسية):\n\n\"واخا، أوكي أختي، شكرا بارك الله فيك. مزيانة، نرتاحوا شوية. غير هو بغيت نقول ليك **les brackets** راه عندكم قلالين بزاف تقريبًا **rupture**. أنا صيفطت **l’audio** للطبيب وداكشي باش يشوف، حيت أنا حتا أنا مابقاليش **un grand stock**، كناخد **un stock** ودبا كاين **des ruptures**. أنا صيفطت ليه واحد... **les autoligatures** مزيانين اللي كنخدم بيهم أنا باش يشوفها ويقلب واش يلقاهم. حتى **les fils** راه فيهم **rupture de stock**.\"", "created_at": "2026-04-16T16:31:30.106990", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4539/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16939, "message_id": "A5513F9B5F63C3F6BE97ED1A3EA183CF", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي واخا دكتور كون هاني، أنا غادي نأكد عليه باش يشريهم باش المرة الجاية تجي تجبر كلشي موجود إن شاء الله.", "created_at": "2026-04-16T16:33:25.560347", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4543/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17012, "message_id": "2A36C6F556626E6D7B08", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\"السلام عليكم، صافا بخير؟ مزيان؟ كلشي بخير؟ المهم، إلا بغيتوا نديروا عاود على 15 jour مزيانة هادي، فهمتي؟ مكاينش مشكل. تاهي مزيانة 15 jour مثلاً نقدرو نبقاو نشوفوا les patients على 15 jour ولا شي حاجة، ماشي مشكل. يلاه شكراً أختي شكراً.\"\n\n**Latin Script (Transliteration):**\n\"Assalamu alaikum, ça va? Bekheir? Mzyan? Koulchi bekheir? Lmohim, ila bghitou ndirou 3awed 3la 15 jours mzyana hadi, fhamti? Makaynich mouchkil. Ta hya mzyana 15 jours, matalan ne9drou neb9aw nchoufou les patients 3la 15 jours wla chi haja, machi mouchkil. Yallah choukrane a khti, choukrane.\"\n\n**Translation (for context):**\n\"Peace be upon you, how are you? Good? Fine? Is everything okay? Anyway, if you want us to do it again every 15 days, that would be good, you understand? There’s no problem. That’s also good, 15 days for example, we can keep seeing the patients every 15 days or something, it’s not a problem. Okay, thank you sister, thank you.\"", "created_at": "2026-04-16T17:17:51.548698", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4587/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17014, "message_id": "A5887BCC99A6FE8E4C48A5E29FED2EA2", "sender": "bot", "message_type": "voice", "content": "[Voice message] واخا يا دكتور، واخا إن شاء الله حتى الجمعة الماجية، نفرقوهم، ديك ساعة نشوفو شنو نعملو ليهم، واش كل خمسطاشر يوم ولا كل عشرين يوم، نشوفو معاك إن شاء الله يا ربي.", "created_at": "2026-04-16T17:21:18.562259", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4588/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17474, "message_id": "2A4ECBD9214F769E5701", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام أختي لاباس بيخير؟ مزيان؟ كلشي بيخير؟ الدار لاباس؟ كلشي هو هاداك؟ مزيان؟ إيه بغيت نقولك كاين واحد.. واحد le samedi ف الغالب ما غاديش نكونو، هو ديال le 9.. le 9 الشهر اللي داخل، من بعد أنا نكونفيرمي معاك نهار السبت إن شاء الله نكونفيرمي معاك، حيت كاين le Medical Expo، أنا غادي نشوف إذا sinon إذا شفت كاين possibilité باش نحضر، عاد نشد.. عاد نسافر TGV، نسافر TGV مع ديك العشية ولا شي حاجة، sinon غادي نقدر n'annuler ديال le 9، le 9.. 9/5، نقدرو n'reportéwha ل السيمانة d'après، صافي؟ هادا ما كاين. كاين le Medical Expo عندنا ف كازا، يالاه ربما الطبيب حتى هو راه غا يكون ف خبارو، دكتور هيثم، يالاه شكرا أختي شكرا.", "created_at": "2026-04-22T16:32:42.716334", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4727/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17478, "message_id": "bot_2A4ECBD9214F769E5701_9941", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 شكراً بزاف على التوضيح. غادي نبلغ الفريق أنكم ممكن تلغيو أو تأجلو موعد 9/5 بسبب Medical Expo، وغادي تبقاو تأكدو معانا نهار السبت إن شاء الله.\n\nواخا بلغنا الفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-04-22T16:34:12.387481", "media_url": null, "media_mime_type": null}]...
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مرحبا 😊 شكراً بزاف على التوضيح. غادي نبلغ الفريق أ مرحبا 😊 شكراً بزاف على التوضيح. غادي نبلغ الفريق أنكم ممكن تلغيو أو تأجلو موعد 9/5 بسبب Medical Expo، وغادي تبقاو تأكدو معانا نهار السبت إن شاء الله.
واخا بلغنا الفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻...
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[{"id": 14056, "message_id": " [{"id": 14056, "message_id": "A5F02C95443CD3DD420F005D6C94ADFF", "sender": "bot", "message_type": "text", "content": "Sf ok dr njibo sbt li maji", "created_at": "2026-04-11T12:55:20.358673", "media_url": null, "media_mime_type": null}, {"id": 14057, "message_id": "A56F59D4A61FE8A538CE0D9F7A426685", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي دكتور هاني، أنا غادي نجي للسبيطار، صيفط لي الميساج.", "created_at": "2026-04-11T12:55:42.156385", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3639/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16890, "message_id": "A55184E4876AFBD58DAECA8A24CAE150", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\nالسلام عليكم دكتور، كولشي مزيان؟ بخير؟ الصحة لاباس؟ دكتور بالنسبة لهاد السبت هادا ما غيكونوش عندك **des patients**، عملناهم حتى للسبت الماجي، صافي؟ علمتك وصافي باش ترتاح نهار السبت، شكرا بزاف.\n\n**Latin Script:**\nSalam o alaikom doctor, kolchi mzyan? bikhir? seha labas? Doctor binisba l had sebt hada ma ghaykonoch andek **des patients**, amelnahom hta l sebt l maji, safi? Alamtek o safi bach tertah nhar sebt, chokran bzaf.\n\n**Translation (for context):**\n\"Peace be upon you, Doctor. Is everything good? Are you well? Is your health okay? Doctor, regarding this Saturday, you won't have any patients. We have scheduled them for next Saturday, okay? I just informed you so you can rest on Saturday. Thank you very much.\"", "created_at": "2026-04-16T15:52:05.189997", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4522/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16932, "message_id": "2A71DAD728B562F8A599", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-04-16T16:30:55.146785", "media_url": null, "media_mime_type": null}, {"id": 16934, "message_id": "2A2ABBE2CEA6A6B83183", "sender": "user", "message_type": "voice", "content": "[Voice message] إليك تفريغ المقطع الصوتي (بالدارجة المغربية والفرنسية):\n\n\"واخا، أوكي أختي، شكرا بارك الله فيك. مزيانة، نرتاحوا شوية. غير هو بغيت نقول ليك **les brackets** راه عندكم قلالين بزاف تقريبًا **rupture**. أنا صيفطت **l’audio** للطبيب وداكشي باش يشوف، حيت أنا حتا أنا مابقاليش **un grand stock**، كناخد **un stock** ودبا كاين **des ruptures**. أنا صيفطت ليه واحد... **les autoligatures** مزيانين اللي كنخدم بيهم أنا باش يشوفها ويقلب واش يلقاهم. حتى **les fils** راه فيهم **rupture de stock**.\"", "created_at": "2026-04-16T16:31:30.106990", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4539/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16939, "message_id": "A5513F9B5F63C3F6BE97ED1A3EA183CF", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي واخا دكتور كون هاني، أنا غادي نأكد عليه باش يشريهم باش المرة الجاية تجي تجبر كلشي موجود إن شاء الله.", "created_at": "2026-04-16T16:33:25.560347", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4543/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17012, "message_id": "2A36C6F556626E6D7B08", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\"السلام عليكم، صافا بخير؟ مزيان؟ كلشي بخير؟ المهم، إلا بغيتوا نديروا عاود على 15 jour مزيانة هادي، فهمتي؟ مكاينش مشكل. تاهي مزيانة 15 jour مثلاً نقدرو نبقاو نشوفوا les patients على 15 jour ولا شي حاجة، ماشي مشكل. يلاه شكراً أختي شكراً.\"\n\n**Latin Script (Transliteration):**\n\"Assalamu alaikum, ça va? Bekheir? Mzyan? Koulchi bekheir? Lmohim, ila bghitou ndirou 3awed 3la 15 jours mzyana hadi, fhamti? Makaynich mouchkil. Ta hya mzyana 15 jours, matalan ne9drou neb9aw nchoufou les patients 3la 15 jours wla chi haja, machi mouchkil. Yallah choukrane a khti, choukrane.\"\n\n**Translation (for context):**\n\"Peace be upon you, how are you? Good? Fine? Is everything okay? Anyway, if you want us to do it again every 15 days, that would be good, you understand? There’s no problem. That’s also good, 15 days for example, we can keep seeing the patients every 15 days or something, it’s not a problem. Okay, thank you sister, thank you.\"", "created_at": "2026-04-16T17:17:51.548698", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4587/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17014, "message_id": "A5887BCC99A6FE8E4C48A5E29FED2EA2", "sender": "bot", "message_type": "voice", "content": "[Voice message] واخا يا دكتور، واخا إن شاء الله حتى الجمعة الماجية، نفرقوهم، ديك ساعة نشوفو شنو نعملو ليهم، واش كل خمسطاشر يوم ولا كل عشرين يوم، نشوفو معاك إن شاء الله يا ربي.", "created_at": "2026-04-16T17:21:18.562259", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4588/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17474, "message_id": "2A4ECBD9214F769E5701", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام أختي لاباس بيخير؟ مزيان؟ كلشي بيخير؟ الدار لاباس؟ كلشي هو هاداك؟ مزيان؟ إيه بغيت نقولك كاين واحد.. واحد le samedi ف الغالب ما غاديش نكونو، هو ديال le 9.. le 9 الشهر اللي داخل، من بعد أنا نكونفيرمي معاك نهار السبت إن شاء الله نكونفيرمي معاك، حيت كاين le Medical Expo، أنا غادي نشوف إذا sinon إذا شفت كاين possibilité باش نحضر، عاد نشد.. عاد نسافر TGV، نسافر TGV مع ديك العشية ولا شي حاجة، sinon غادي نقدر n'annuler ديال le 9، le 9.. 9/5، نقدرو n'reportéwha ل السيمانة d'après، صافي؟ هادا ما كاين. كاين le Medical Expo عندنا ف كازا، يالاه ربما الطبيب حتى هو راه غا يكون ف خبارو، دكتور هيثم، يالاه شكرا أختي شكرا.", "created_at": "2026-04-22T16:32:42.716334", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4727/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17478, "message_id": "bot_2A4ECBD9214F769E5701_9941", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 شكراً بزاف على التوضيح. غادي نبلغ الفريق أنكم ممكن تلغيو أو تأجلو موعد 9/5 بسبب Medical Expo، وغادي تبقاو تأكدو معانا نهار السبت إن شاء الله.\n\nواخا بلغنا الفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-04-22T16:34:12.387481", "media_url": null, "media_mime_type": null}, {"id": 18984, "message_id": "2A4FFE1210225955156F", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija and French:\n\n\"السلام عليكم، صباح الخير أختي، لاباس؟ بخير؟ كولشي مزيان؟ قلت ليك حتا يجي **l'patient** عيطي عليا فهمتي، باش مانبقاش غير كالس، المهم أنا قريب ليك **5 minutes** نكون تما إن شاء الله، غير حداكم، قريب غير في النجمة، يعني **5 minutes** نكون معاكم تما صافي؟ يلاه شكرا أختي شكرا.\"", "created_at": "2026-04-25T08:25:29.543078", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5287/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18988, "message_id": "bot_2A4FFE1210225955156F_3512", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 شكراً بزاف على التوضيح. غادي نبلغ الفريق أنك قريب من العيادة وغادي توصل في ظرف 5 دقايق إن شاء الله.\n\nيلا احتجتي شي مساعدة إضافية، راني هنا!", "created_at": "2026-04-25T08:25:48.615711", "media_url": null, "media_mime_type": null}]...
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مرحبا 😊 شكراً بزاف على التوضيح. غادي نبلغ الفريق أ مرحبا 😊 شكراً بزاف على التوضيح. غادي نبلغ الفريق أنك قريب من العيادة وغادي توصل في ظرف 5 دقايق إن شاء الله.
يلا احتجتي شي مساعدة إضافية، راني هنا!...
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[{"id": 19204, "message_id": " [{"id": 19204, "message_id": "3EB0117D4133520EA93ED1", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-quality intraoral clinical photo showing the left side of a patient's mouth. A cheek retractor is used for better visibility. The upper and lower left posterior teeth are visible, with orthodontic brackets and archwires attached to the teeth. The brackets appear to be a mix of ceramic (on upper anterior/pre-molar teeth) and metal (on molars and possibly some premolars). The gingival tissue is visible, appearing pink and moist, with some brownish discoloration visible on the upper gums adjacent to the teeth. The teeth display varying shades of enamel, with some yellowish discoloration and light plaque accumulation observable. There is no visible severe swelling, trauma, or soft tissue ulceration in the visible area.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Orthodontic brackets and archwire attached. Enamel appears yellowish with some areas of mild plaque. No obvious fractures or large cavities visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"Orthodontic brackets and archwire present.", "created_at": "2026-04-25T13:32:19.826788", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5370/download", "media_mime_type": "image/jpeg"}, {"id": 19205, "message_id": "3EB04773EF37AC5CFF1007", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral clinical photo showing the anterior maxillary and mandibular teeth in occlusion (mouth open, lips retracted). Both ceramic (tooth-colored) and metallic orthodontic brackets with an archwire are present on both upper and lower teeth. The teeth are moderately to significantly crowded, especially in the upper anterior region, with visible misalignment, rotations, and overlapping. The enamel appears yellowish with staining or discoloration on multiple teeth, particularly on the upper incisors and canines. The gums appear generally pink, but there are areas with a slightly erythematous or inflamed appearance, especially in the upper and lower anterior regions. No overt ulcers or lesions are visible. Some calculus and plaque can be observed near the gingival margins of several teeth.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Crowded and misaligned upper anterior teeth with visible yellowish discoloration and some plaque buildup. Brackets and archwire present.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Lower anterior teeth show crowd", "created_at": "2026-04-25T13:32:20.529983", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5371/download", "media_mime_type": "image/jpeg"}, {"id": 19206, "message_id": "3EB0D26450114E7A34E656", "sender": "bot", "message_type": "text", "content": "WENDEL", "created_at": "2026-04-25T13:32:21.747674", "media_url": null, "media_mime_type": null}, {"id": 19242, "message_id": "2A72C366D2AB1363A976", "sender": "user", "message_type": "text", "content": "شكرا لكم", "created_at": "2026-04-25T14:26:34.314017", "media_url": null, "media_mime_type": null}, {"id": 19267, "message_id": "A5A5D6C1BD6FD3A1DF92FC09C90327C9", "sender": "bot", "message_type": "text", "content": "Dr khadam ?", "created_at": "2026-04-25T17:27:28.768733", "media_url": null, "media_mime_type": null}, {"id": 19271, "message_id": "A56BBCE4301C5E21B4FEADF51F93D17C", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم دكتور، لاباس بخير؟ غي سمح ليا دكتور صونيت عليك بالغلط.", "created_at": "2026-04-25T17:33:08.522880", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5404/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23350, "message_id": "A589E56BF828465A9B43D1E42CCC05E9", "sender": "bot", "message_type": "voice", "content": "[Voice message] بالطبع، إليك التفريغ الكامل للمقطع الصوتي بالدارجة المغربية:\n\n\"السلام عليكم دكتور، كيف بقيتي هانية لاباس بخير الصحة لاباس؟ دكتور عافاك بالنسبة لديك الحالة ديال داك الوليد سفيان بغدادي اللي الجْدورة تْكالو لو ولا مَاشِي جْدورة، أختو كتسقسيني شنو الحل شنو غنعملو معاه دابا؟\"", "created_at": "2026-05-04T13:29:33.101804", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6544/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23353, "message_id": "2ADD9456C3EF1CE767EB", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio in Arabic script:\n\n\"وا اختي لاباس بخير مزيان؟ واه، المهم داك الولد ديال العرائش مسكين ياك إيوا، أنا شرحت ليكم الأمور، دابا نتاصل بداك دكتور هيثم ونشوفو شنو غادي نديرو فهمتي؟ المهم أنا غادي نحاول نتاصل بيه ونشوفو كفاش غادي نحلو المشكل. واخا أنا شرحت ليك داك نهار المشكل، صافي صافي أنا نذاكر مع دكتور هيثم ونرد عليك. جمعة، حتى لعشية ونتاصلو نهضرو directement في التيليفون ونشوفو كيفاش غادي نحلو داكشي. يلاه شكرا أختي شكرا.\"", "created_at": "2026-05-04T13:30:47.974754", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6545/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23355, "message_id": "A5D2402A87F06EB80740AF71E57BBED1", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script (Darija):**\nصافي أ دكتور، وخا شكراً بزاف، الله يخليك.\n\n**Latin Script (Darija):**\nSafi a doteur, wakha chokran bzaf, lah ykhalik.\n\n**Translation (for context):**\n\"Alright Doctor, okay thank you very much, God bless you.\"", "created_at": "2026-05-04T13:33:46.510667", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6546/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 25945, "message_id": "A52D55BEC72A5FC689292D52B838A0A7", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\"السلام عليكم دكتورة، كيفتي مزيانة؟ بخير؟ كنتمنى تكوني بخير وعلى خير. دكتورة، ديك لباصيونط ختو ديال سفيان بقالي كتسولني أمادرى واش باقي لورطوجيني (l'orthogénie) ياك دكتورة؟ على حساب الحل اللي قلتي غاتعملي له.\"\n\n**Latin Script (Transliteration):**\n\"Salam oualikoum doktora, kifti mziyana? bikhir? kantmenna tkouni bikhir wa 3la khir. Doktora, dik l'patiente khtou dyal Soufiane Baqqali katsowlani amadra wach baqi l'orthogénie yak doktora? 3la hsab l'hal li gulti ghat3mli lou.\"", "created_at": "2026-05-08T14:14:04.221580", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7533/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27417, "message_id": "2A37D6DAA88F7B784E5E", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم أختي صفاء بخير، سمحي ليا ما رديتش عليك، أنا كنت أصلا مسافر فهمتي مبرزط واحد شوية كان عندي des engagements. على العموم بالنسبة لـ le cas أنا قلت لك أنا ملي نجي إن شاء الله هاد هدا وغادي نݣلس مع دكتور هيثم ونتذاكرو فهاد الأمر هدا حيت هاداك خصو consentement éclairé يعني خص شي حاجة مكتوبة تكون مكتوبة حيت هاداك le patient فيه le risque بزاف. أنا غادي هدا ملي نجي إن شاء الله الجمعة ولا هدا غادي نݣلس أنا ودكتور هيثم ونتذاكرو فداك الأمر داك le cas حيت باش تخدم الفوق c’est très difficile، باقي نقدر نقاد السفلاني نقادولو واحد شوية بلا ما نحرك السنان بزاف ماعنديش مشكل، بالنسبة للفوقاني راه c’est difficile يعني فيه le risque شوية ديال le risque. صافي؟ أنا ملي غادي نجي مع دكتور هيثم غادي نتذاكر أنا وياه ونݣلسو نناقشو هاد الأمر مزيان كيفاش غادي نحلو هاد المشكل. يلاه أختي وسمحي ليا بزاف كان عندي des engagements بزاف هاد le week-end ما قدرتش نرد عليك. يلاه شكرا أختي.", "created_at": "2026-05-11T16:09:15.619592", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7895/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27418, "message_id": "bot_2A37D6DAA88F7B784E5E_4348", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-05-11T16:10:38.591558", "media_url": null, "media_mime_type": null}]...
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فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراي فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻...
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[{"id": 7950, "message_id": "3 [{"id": 7950, "message_id": "3A132E7B180B72673749", "sender": "user", "message_type": "image", "content": "[Image analysis] [Image analysis failed]", "created_at": "2026-03-28T10:04:56.672614", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1681/download", "media_mime_type": "image/jpeg"}, {"id": 7951, "message_id": "3AD9327981F917C07C3E", "sender": "user", "message_type": "image", "content": "[Image analysis failed]", "created_at": "2026-03-28T10:04:57.359593", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1682/download", "media_mime_type": "image/jpeg"}, {"id": 7952, "message_id": "3AC34D1AB2B7467EC11E", "sender": "user", "message_type": "text", "content": "Saredom n hadik li hedarena m3aha dik nehar", "created_at": "2026-03-28T10:05:12.397300", "media_url": null, "media_mime_type": null}, {"id": 7964, "message_id": "A57CDEF9B5AE10582EAF97D813E352FB", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-03-28T10:17:02.828531", "media_url": null, "media_mime_type": null}, {"id": 13802, "message_id": "A542C36F2CAB825602C2F7123037850F", "sender": "bot", "message_type": "text", "content": "Rib Ettijari wafabank : 007 825 0006554300401057 18", "created_at": "2026-04-10T18:36:06.829052", "media_url": null, "media_mime_type": null}, {"id": 14864, "message_id": "4A349931585F5CA71C97", "sender": "user", "message_type": "text", "content": "Type de traitement : Traitement orthodontique global par appareillage fixe multi-attaches bimaxillaire (approche sans extractions privilégiée).\r\n\r\nObjectifs et Étapes Thérapeutiques :\r\n\r\nAlignement et Nivellement : Pose de l'appareillage fixe bimaxillaire pour la correction des axes dentaires et la gestion de la proalvéolie.\r\n\r\nCorrection du Décalage Sagittal (Classe II) : Réduction du surplomb antérieur (Overjet) et recul du secteur incisif supérieur pour protéger le parodonte et prévenir les traumatismes incisifs. Coordination des arcades (nécessitant potentiellement le recours à des élastiques intermaxillaires ou une mécanique de recul).\r\n\r\nFinition et Occlusion : Établissement d'une occlusion fonctionnelle stable (objectif de Classe I canine) et optimisation de l'esthétique du sourire (réduction de l'exposition gingivo-incisive).\r\n\r\nContention : Dépose de l'appareillage actif et mise en place d'un système de contention (arcs collés et/ou gouttières thermoformées) au maxillaire et à la mandibule afin de garantir la pérennité du traitement et d'éviter les récidives.", "created_at": "2026-04-13T13:39:20.184787", "media_url": null, "media_mime_type": null}, {"id": 14878, "message_id": "4A11C6C140E18AF1BA16", "sender": "user", "message_type": "text", "content": "Objet : Note justificative concernant la dent pilier 22 (Dossier N° 134914528)\nÀ l'attention du Médecin Contrôleur,\nDans le cadre du dossier de remboursement pour la prothèse fixe (bridge de 11 à 22) de la patiente JEMOUD FATIMA EZZAHRA, je vous apporte les précisions cliniques suivantes concernant l'absence de traitement endodontique sur la dent 22 :\n• Préservation de la vitalité : La dent 22 est une dent saine et vitale. Compte tenu du jeune âge de la patiente et de son excellente hygiène bucco-dentaire, j’ai opté pour une approche conservatrice afin de préserver la vitalité pulpaire.\n\n• État clinique : La taille a été réalisée sous irrigation abondante avec une protection dentinaire immédiate, ne présentant aucune symptomatologie post-opératoire.\n\nJe reste à votre disposition pour tout complément d'information.", "created_at": "2026-04-13T13:58:03.211674", "media_url": null, "media_mime_type": null}, {"id": 16867, "message_id": "4AA28D49AF78ECF6A8C3", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a printed or digital analysis sheet titled 'WebCeph Analysis.' The document summarizes cephalometric results in a tabular format, which includes parameters under three main headings: Skeletal, Dental, and Soft-tissue. Each row lists a parameter, its Mean, S.D. (standard deviation), Result, Severity, a polygonal chart visual summary, and a column titled 'Meaning' interpreted in color-coded text (red for abnormal findings and green for normal findings). The table is detailed, spanning about 30+ parameters. No patient-identifiable information or dates are visible. The readings are numeric, with graphical and interpretive elements.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"WebCeph Analysis\",\n \"SKELETAL\",\n \"SNA\", \"SNB\", \"ANB\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a digital document labeled 'WebCeph Analysis' presenting orthodontic/cephalometric measurements and results. The document contains a table organized by categories: Skeletal, Dental, and Soft-tissue parameters. Columns show Mean, S.D. (standard deviation), Result, Severity, Polygonal chart (with a visual red line graph per parameter), and Meaning (interpretation). Data entries are color-coded: abnormal findings in red, normal values in green. The chart visualizes deviations from norms, highlighting certain values outside the normal range. No identifiable patient data is visible. The report appears to be a cephalometric analysis summary typically used for orthodontic case evaluation.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"WebCeph Analysis\",\n \"SKELETAL\",\n \"SNA\",\n \"SN", "created_at": "2026-04-16T15:49:37.011950", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4513/download", "media_mime_type": "image/jpeg"}, {"id": 16868, "message_id": "3A02206FC8D323AF90BD", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image presents a traced lateral cephalometric radiograph analysis generated with 'WebCeph Analysis.' The tracing shows both the skeletal and dental anatomical landmarks of a patient's lateral skull view with multiple angle and length measurements marked in red and green. The left side shows a list of cephalometric variables—skeletal, dental, and soft-tissue—with corresponding angles, planes, and indices; numbers and symbols on the tracing correspond to these measurements. There are no obvious artifacts or obstructions. No soft tissue, caries, or alveolar bone structures are visible as this is a ceph tracing, not a raw X-ray.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Incisor position indicated by cephalometric landmarks; no visible pathology\",\n \"severity_signal\": \"unclear\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Lower incisor position indicated by cephalometric landmarks; no visible pathology\",\n \"severity_signal\": \"unclear\"\n }\n ],\n \"gum_condition\": \"Not visible in this cephalometric tracing image\",", "created_at": "2026-04-16T15:49:48.315189", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4514/download", "media_mime_type": "image/png"}, {"id": 16878, "message_id": "bot_3A02206FC8D323AF90BD_191", "sender": "bot", "message_type": "text", "content": "Je comprends, vous souhaitez faire suivre tous ces documents et analyses à la personne avec qui vous aviez échangé lors de votre dernier contact. Votre demande, ainsi que les justificatifs et images envoyés, ont bien été transmis à notre équipe. Ils vont vous recontacter très bientôt إن شاء الله 🙏🏻", "created_at": "2026-04-16T15:50:23.223261", "media_url": null, "media_mime_type": null}]...
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Je comprends, vous souhaitez faire suivre tous ces Je comprends, vous souhaitez faire suivre tous ces documents et analyses à la personne avec qui vous aviez échangé lors de votre dernier contact. Votre demande, ainsi que les justificatifs et images envoyés, ont bien été transmis à notre équipe. Ils vont vous recontacter très bientôt إن شاء الله 🙏🏻...
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[{"id": 14864, "message_id": " [{"id": 14864, "message_id": "4A349931585F5CA71C97", "sender": "user", "message_type": "text", "content": "Type de traitement : Traitement orthodontique global par appareillage fixe multi-attaches bimaxillaire (approche sans extractions privilégiée).\r\n\r\nObjectifs et Étapes Thérapeutiques :\r\n\r\nAlignement et Nivellement : Pose de l'appareillage fixe bimaxillaire pour la correction des axes dentaires et la gestion de la proalvéolie.\r\n\r\nCorrection du Décalage Sagittal (Classe II) : Réduction du surplomb antérieur (Overjet) et recul du secteur incisif supérieur pour protéger le parodonte et prévenir les traumatismes incisifs. Coordination des arcades (nécessitant potentiellement le recours à des élastiques intermaxillaires ou une mécanique de recul).\r\n\r\nFinition et Occlusion : Établissement d'une occlusion fonctionnelle stable (objectif de Classe I canine) et optimisation de l'esthétique du sourire (réduction de l'exposition gingivo-incisive).\r\n\r\nContention : Dépose de l'appareillage actif et mise en place d'un système de contention (arcs collés et/ou gouttières thermoformées) au maxillaire et à la mandibule afin de garantir la pérennité du traitement et d'éviter les récidives.", "created_at": "2026-04-13T13:39:20.184787", "media_url": null, "media_mime_type": null}, {"id": 14878, "message_id": "4A11C6C140E18AF1BA16", "sender": "user", "message_type": "text", "content": "Objet : Note justificative concernant la dent pilier 22 (Dossier N° 134914528)\nÀ l'attention du Médecin Contrôleur,\nDans le cadre du dossier de remboursement pour la prothèse fixe (bridge de 11 à 22) de la patiente JEMOUD FATIMA EZZAHRA, je vous apporte les précisions cliniques suivantes concernant l'absence de traitement endodontique sur la dent 22 :\n• Préservation de la vitalité : La dent 22 est une dent saine et vitale. Compte tenu du jeune âge de la patiente et de son excellente hygiène bucco-dentaire, j’ai opté pour une approche conservatrice afin de préserver la vitalité pulpaire.\n\n• État clinique : La taille a été réalisée sous irrigation abondante avec une protection dentinaire immédiate, ne présentant aucune symptomatologie post-opératoire.\n\nJe reste à votre disposition pour tout complément d'information.", "created_at": "2026-04-13T13:58:03.211674", "media_url": null, "media_mime_type": null}, {"id": 16867, "message_id": "4AA28D49AF78ECF6A8C3", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a printed or digital analysis sheet titled 'WebCeph Analysis.' The document summarizes cephalometric results in a tabular format, which includes parameters under three main headings: Skeletal, Dental, and Soft-tissue. Each row lists a parameter, its Mean, S.D. (standard deviation), Result, Severity, a polygonal chart visual summary, and a column titled 'Meaning' interpreted in color-coded text (red for abnormal findings and green for normal findings). The table is detailed, spanning about 30+ parameters. No patient-identifiable information or dates are visible. The readings are numeric, with graphical and interpretive elements.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"WebCeph Analysis\",\n \"SKELETAL\",\n \"SNA\", \"SNB\", \"ANB\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a digital document labeled 'WebCeph Analysis' presenting orthodontic/cephalometric measurements and results. The document contains a table organized by categories: Skeletal, Dental, and Soft-tissue parameters. Columns show Mean, S.D. (standard deviation), Result, Severity, Polygonal chart (with a visual red line graph per parameter), and Meaning (interpretation). Data entries are color-coded: abnormal findings in red, normal values in green. The chart visualizes deviations from norms, highlighting certain values outside the normal range. No identifiable patient data is visible. The report appears to be a cephalometric analysis summary typically used for orthodontic case evaluation.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"WebCeph Analysis\",\n \"SKELETAL\",\n \"SNA\",\n \"SN", "created_at": "2026-04-16T15:49:37.011950", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4513/download", "media_mime_type": "image/jpeg"}, {"id": 16868, "message_id": "3A02206FC8D323AF90BD", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a lateral cephalometric tracing labeled as 'WebCeph Analysis.' It contains a lateral skull profile (blue tracing of hard and soft tissue), multiple superimposed angular and linear measurements in red and green, and a corresponding list of cephalometric parameters on the left. The craniofacial skeleton, maxilla, mandible, teeth positions, and some soft tissue contours are traced. Multiple reference lines and measured angles are drawn between cranial, dental, and soft tissue landmarks. No dental caries, restorations, or gross anatomical abnormalities are visible, as this is a tracing and not an actual X-ray image. Several specific measurement values are shown on the tracing (e.g., 113.6°, 79.4°, 160.8, etc.), corresponding to the parameters on the left.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [\n {\n \"location\": \"unclear\",\n \"observation\": \"Individual teeth are not specifically traced or labeled; only incisor positions related to cephalometric reference lines are inferred.\",\n \"severity_signal\": \"unclear\"\n }\n ],\n \"gum_condition\": \"Not visible", "created_at": "2026-04-16T15:49:48.315189", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4514/download", "media_mime_type": "image/png"}, {"id": 16878, "message_id": "bot_3A02206FC8D323AF90BD_191", "sender": "bot", "message_type": "text", "content": "Je comprends, vous souhaitez faire suivre tous ces documents et analyses à la personne avec qui vous aviez échangé lors de votre dernier contact. Votre demande, ainsi que les justificatifs et images envoyés, ont bien été transmis à notre équipe. Ils vont vous recontacter très bientôt إن شاء الله 🙏🏻", "created_at": "2026-04-16T15:50:23.223261", "media_url": null, "media_mime_type": null}, {"id": 19732, "message_id": "3A2EF72BA6540D6D92AC", "sender": "user", "message_type": "text", "content": "Chaimae 9ol eura dental yejiw yechofo l’aspiration", "created_at": "2026-04-27T11:00:08.419095", "media_url": null, "media_mime_type": null}, {"id": 19734, "message_id": "A558B8C7FA088ED6F7B6E5AE06CEF86B", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-04-27T11:00:15.093330", "media_url": null, "media_mime_type": null}, {"id": 19739, "message_id": "A50090CC1F68676774336C6C14D99900", "sender": "bot", "message_type": "text", "content": "9alt hdar siyed m3a tbib", "created_at": "2026-04-27T11:01:34.935993", "media_url": null, "media_mime_type": null}, {"id": 19740, "message_id": "A573818585EECDD794C09EE1841539F7", "sender": "bot", "message_type": "text", "content": "9alo moxkil kayn f Tiyo", "created_at": "2026-04-27T11:01:44.619351", "media_url": null, "media_mime_type": null}, {"id": 19741, "message_id": "A5ACAD406DEDBEF23663C8B4A11F0CCF", "sender": "bot", "message_type": "text", "content": "Maxi f l'aspiration", "created_at": "2026-04-27T11:01:56.320576", "media_url": null, "media_mime_type": null}, {"id": 26065, "message_id": "3A76EB55E8E8EA4273CA", "sender": "user", "message_type": "voice", "content": "[Voice message] شيماء، ديك فاطمة الزهراء الحريشة ولا ما نعرف، المهم ديك البزولة ديالنا الخرانية، ديك الساعات أكد عليها، قول لها ما تشربش بروفين (Brufen)، قول لها عندك تشربو، قول لها نتينا حاملة ما يصلحلكش، حيت قالت عندها ف الدار، قول لها ما تشربوشي، تشرب الدوا اللي عطاك الطبيب ف لوردونونس (l'ordonnance). أكد عليها وصافي، أنا ديجا (déjà) قلتها ليها.", "created_at": "2026-05-08T19:09:41.830938", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7592/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 26069, "message_id": "bot_3A76EB55E8E8EA4273CA_8471", "sender": "bot", "message_type": "text", "content": "فهمتكوم، الرسالة ديالك وصلت وغادي نبلغ الفريق باش يتواصلوا مع شيماء ويأكدوا لفاطمة الزهراء ما تشربش Brufen، وتاخد غير الدوا اللي عطاها الطبيب فالأوردونونس. شكرا بزاف على التنبيه، الفريق غادي يتكلف بالأمر إن شاء الله 🙏🏻", "created_at": "2026-05-08T19:10:13.771095", "media_url": null, "media_mime_type": null}]...
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فهمتكوم، الرسالة ديالك وصلت وغادي نبلغ الفريق باش فهمتكوم، الرسالة ديالك وصلت وغادي نبلغ الفريق باش يتواصلوا مع شيماء ويأكدوا لفاطمة الزهراء ما تشربش Brufen، وتاخد غير الدوا اللي عطاها الطبيب فالأوردونونس. شكرا بزاف على التنبيه، الفريق غادي يتكلف بالأمر إن شاء الله 🙏🏻...
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[{"id": 26072, "message_id": " [{"id": 26072, "message_id": "3A6F53C96868173BDAAB", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-05-08T19:22:25.757231", "media_url": null, "media_mime_type": null}, {"id": 30274, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEEzMjdGMUY5RUEyRDdDRjgxMDgA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a young person standing against a plain, light-colored wall. The person is wearing a white headscarf and a dark gray hooded sweatshirt. They are facing the camera and smiling gently, with their teeth slightly visible. The background is plain and uncluttered, providing a clear view of the subject from the waist up. There are no visible dental or medical instruments, context, or environment that suggests a clinical setting.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No notable dental, medical, or contextual concern is visible in this person photo.\"\n },\n \"urgent_flags\": {\n \"needs_urgent_human", "created_at": "2026-05-15T17:34:40.979494", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8817/download", "media_mime_type": "image/jpeg"}, {"id": 30275, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFDNEY4RDA2QUQzMDdGMDc2NUQA", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-05-15T17:34:41.187817", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8818/download", "media_mime_type": "image/jpeg"}, {"id": 30276, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEE4MjU3ODUzNzM2Q0VGQkMzNEQA", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-05-15T17:34:41.563345", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8819/download", "media_mime_type": "image/jpeg"}, {"id": 30277, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFCNTM0OTYyNTk0QTJBQzAyNUYA", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-05-15T17:34:42.245862", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8820/download", "media_mime_type": "image/jpeg"}, {"id": 30278, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFCOEY0NjM4MkVFNDMzMjdCQkEA", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-05-15T17:34:42.509310", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8821/download", "media_mime_type": "image/jpeg"}, {"id": 30279, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEEwMjU2QThGMTc3NzdGM0ZGMDQA", "sender": "user", "message_type": "image", "content": "", "created_at": "2026-05-15T17:34:42.759704", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8822/download", "media_mime_type": "image/jpeg"}, {"id": 30280, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEE1NTMwNjk5OTZERUI4NUMyRjUA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a person photographed in profile view facing to the right. The person is wearing a white headscarf with lace detailing and a grey hoodie. The background is a plain off-white wall with no visible markings, objects, or text. The lighting is even, and the facial expression is neutral with a slight smile. Teeth and intraoral structures are not clearly visible due to the closed-mouth position.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No notable concern observed; image context is general and non-dental.\"\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"recommended", "created_at": "2026-05-15T17:34:44.087625", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8823/download", "media_mime_type": "image/jpeg"}, {"id": 30281, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFFRUE2QzMxNjE5RDVGNDQxRjUA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a side profile of a person standing in front of a plain, light-colored wall. The individual is wearing a white headscarf with lace detailing, covering the hair completely. They are also dressed in a gray hoodie. The person's face is turned to the side (right profile), with eyes closed and a neutral to slight smile expression. The background is plain and uncluttered, with even lighting and no visible shadows cast on the subject's face.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"There are no notable concerns visible in the context of this image. This is a profile photograph of a person without any observable dental", "created_at": "2026-05-15T17:34:44.122938", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8824/download", "media_mime_type": "image/jpeg"}, {"id": 30282, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFBMDFEMjVDNURGRUVBNTZBREIA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a person in a profile (side) view, facing right. The individual is wearing a white headscarf with a lace pattern on the back, as well as a grey hooded garment. The background is a smooth, plain, light-colored wall, with good, even lighting. The person's lips are slightly parted, and a small part of the teeth is minimally visible, but there is no clear view of the full teeth or intraoral structures. No obvious facial swelling, asymmetry, or external lesions are noticeable. No dental instruments, clinic signs, or medical equipment are present. No text is visible anywhere in the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {", "created_at": "2026-05-15T17:34:44.130242", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8825/download", "media_mime_type": "image/jpeg"}, {"id": 30283, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFGMjMxMTc4NzNGOTA4OEU1MUIA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a woman in right profile view, standing against a plain, light-colored wall. She is wearing a white headscarf with lace detail that covers her hair and neck, as well as a dark-colored hoodie. Her facial features, ear, and profile of nose, lips, and chin are visible. The background is empty with no notable markings, text, or context indicating a dental or medical setting. No part of the mouth, teeth, or gums is visible.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No notable concern observed; this is a neutral profile image of a person with no clinical intraoral or extraoral pathology visible.\"\n },", "created_at": "2026-05-15T17:34:44.991015", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8826/download", "media_mime_type": "image/jpeg"}, {"id": 30284, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFGMjMxMTc4NzNGOTA4OEU1MUIA_9007", "sender": "bot", "message_type": "text", "content": "شكرا على إرسال الصورة، ولكن هاد الصورة باينة فيها فقط البروفيل ديال الشخص وما فيهاش تفاصيل واضحة على الأسنان أو الفم. إذا كان الهدف منها تقييم وضعية الأسنان أو شي حاجة طبية، من الأفضل تصور صورة واضحة للفم أو الأسنان مباشرة، أو تجيب معاكوم الصور والراديو عند الحضور للعيادة.\n\nإذا محتاجين شي تقييم أو استشارة، مرحبا نسجلو ليكوم موعد مع Dr Haitham Boutaib، أو إذا عندكوم سؤال آخر وضحوه ليا باش نعاونكوم أكثر.", "created_at": "2026-05-15T17:36:07.279975", "media_url": null, "media_mime_type": null}]...
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شكرا على إرسال الصورة، ولكن هاد الصورة باينة فيها شكرا على إرسال الصورة، ولكن هاد الصورة باينة فيها فقط البروفيل ديال الشخص وما فيهاش تفاصيل واضحة على الأسنان أو الفم. إذا كان الهدف منها تقييم وضعية الأسنان أو شي حاجة طبية، من الأفضل تصور صورة واضحة للفم أو الأسنان مباشرة، أو تجيب معاكوم الصور والراديو عند الحضور للعيادة.
إذا محتاجين شي تقييم أو استشارة، مرحبا نسجلو ليكوم موعد مع Dr Haitham Boutaib، أو إذا عندكوم سؤال آخر وضحوه ليا باش نعاونكوم أكثر....
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[{"id": 30279, "message_id": " [{"id": 30279, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEEwMjU2QThGMTc3NzdGM0ZGMDQA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a person in profile view, facing left. The person is wearing a white headscarf with lace patterns and a dark-colored garment. The background is a plain light beige wall with no visible features. The person's facial features are visible in profile, with a slight smile. No dental or clinical intraoral details are visible, and the context appears non-medical.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No notable findings are visible; the image shows only the profile of a person without dental exposure or clinical context.\"\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"", "created_at": "2026-05-15T17:34:42.759704", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8822/download", "media_mime_type": "image/jpeg"}, {"id": 30280, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEE1NTMwNjk5OTZERUI4NUMyRjUA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a side profile (right lateral view) of a person standing against a plain, light-colored wall. The person is wearing a white hijab with lace detailing and a dark gray hoodie. The facial expression appears neutral to subtly smiling. No dental or medical instruments, dental chair, or clinical context is visible. The lighting is even and there are no obstructions or notable shadows.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No notable concern or clinical feature observed; this is a standard profile portrait.\"\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"recommended_questions\":", "created_at": "2026-05-15T17:34:44.087625", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8823/download", "media_mime_type": "image/jpeg"}, {"id": 30281, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFFRUE2QzMxNjE5RDVGNDQxRjUA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a person photographed in profile view, facing to the right. The individual is wearing a white headscarf with lace detailing, which covers the hair and neck. The person also wears a dark gray hooded sweatshirt with the hood resting on the shoulders. The person's eyes are closed, and lips are together in a neutral expression. The background is a plain, light-colored wall with no visible markings or text.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No notable concerns are observable in this profile view image of a person. No dental or medical issues are visible.\"\n },\n \"urgent_flags\": {\n \"needs_", "created_at": "2026-05-15T17:34:44.122938", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8824/download", "media_mime_type": "image/jpeg"}, {"id": 30282, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFBMDFEMjVDNURGRUVBNTZBREIA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image depicts a woman in profile view, facing to the right. She is wearing a white hijab with a lace pattern overlay and a white undercap. She is also wearing a dark-colored hooded garment, possibly a hoodie. The background is a plain, light-colored wall. The woman is smiling slightly and no dental or medical equipment is present. Only the right side of her face and upper torso are visible. The lighting is even and there are no visible distortions or obstructions.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No dental or medical concerns are visible in this profile photo.\"\n },\n \"urgent_flags\": {\n \"needs_urgent", "created_at": "2026-05-15T17:34:44.130242", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8825/download", "media_mime_type": "image/jpeg"}, {"id": 30283, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFGMjMxMTc4NzNGOTA4OEU1MUIA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a person in profile view, facing to the right, standing against a plain, light-colored wall. The individual is wearing a grey hooded top and a white headscarf with lace detailing covering the hair and neck. The face is visible from the side, and the person's expression appears neutral. There is no visible dental or medical context, no distinguishing background elements, and no visible text or labels. No teeth or oral structures are visible, and there are no obvious signs of swelling, asymmetry, or other notable facial features from this angle.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"There are no visible signs of concern or notable issues in this", "created_at": "2026-05-15T17:34:44.991015", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8826/download", "media_mime_type": "image/jpeg"}, {"id": 30284, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFGMjMxMTc4NzNGOTA4OEU1MUIA_9007", "sender": "bot", "message_type": "text", "content": "شكرا على إرسال الصورة، ولكن هاد الصورة باينة فيها فقط البروفيل ديال الشخص وما فيهاش تفاصيل واضحة على الأسنان أو الفم. إذا كان الهدف منها تقييم وضعية الأسنان أو شي حاجة طبية، من الأفضل تصور صورة واضحة للفم أو الأسنان مباشرة، أو تجيب معاكوم الصور والراديو عند الحضور للعيادة.\n\nإذا محتاجين شي تقييم أو استشارة، مرحبا نسجلو ليكوم موعد مع Dr Haitham Boutaib، أو إذا عندكوم سؤال آخر وضحوه ليا باش نعاونكوم أكثر.", "created_at": "2026-05-15T17:36:07.279975", "media_url": null, "media_mime_type": null}, {"id": 30285, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAERgWM0VCMEQ2QkE0M0ZEMTY3OTk2NzZCOQA=", "sender": "bot", "message_type": "text", "content": "شكرا على إرسال الصورة، ولكن هاد الصورة باينة فيها فقط البروفيل ديال الشخص وما فيهاش تفاصيل واضحة على الأسنان أو الفم.", "created_at": "2026-05-15T17:36:09.233299", "media_url": null, "media_mime_type": null}, {"id": 30286, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAERgWM0VCMEFGODEyNEZDNUU5NUNBODhGOAA=", "sender": "bot", "message_type": "text", "content": "إذا كان الهدف منها تقييم وضعية الأسنان أو شي حاجة طبية، من الأفضل تصور صورة واضحة للفم أو الأسنان مباشرة، أو تجيب معاكوم الصور والراديو عند الحضور للعيادة.", "created_at": "2026-05-15T17:36:10.616645", "media_url": null, "media_mime_type": null}, {"id": 30287, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAERgWM0VCMEI4RDg1NkJGRkFGRjlENDU4MwA=", "sender": "bot", "message_type": "text", "content": "إذا محتاجين شي تقييم أو استشارة، مرحبا نسجلو ليكوم موعد مع Dr Haitham Boutaib، أو إذا عندكوم سؤال آخر وضحوه ليا باش نعاونكوم أكثر.", "created_at": "2026-05-15T17:36:11.989757", "media_url": null, "media_mime_type": null}, {"id": 32804, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUM0E2OUFGRTIyRjgyRjE5QzdGMzMA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a gloved hand (wearing a black nitrile glove) holding a small white plastic bottle with a yellow label. The label reads: 'TopiGel Benzocaine Oral wounds 50 ml' in blue and black text. The bottle has a dispensing nozzle at the top, which appears clean. The background is a shiny, black or dark gray countertop with reflective speckles. There are some indistinct objects visible in the corners, including a translucent circular item partially visible at the lower left and a portion of a beige shoe at the lower right. Some packaging boxes are partially visible at the top edge of the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\"TopiGel\", \"Benzocaine\", \"Oral wounds\", \"50 ml\", \"21-400267.\n\nUser message context: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a gloved hand holding a small white bottle with a yellow label. The label reads: 'TopiGel® Benzocaine Oral wounds 50 ml'. The bottle appears to have a pump dispenser. The person is wearing a black glove, presumably nitrile or latex, which is commonly used in medical or dental settings. The background is a shiny, black speckled countertop, likely granite or similar material. There are some partially visible objects in the periphery, including a clear round object at the bottom left and a light-colored shoe at the bottom right. The setting appears to be a clinical or professional environment.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TopiGel®\",\n \"Benzocaine\",\n \"Oral wounds\",\n \"50 ml\"\n ],\n \"possible_conc", "created_at": "2026-05-20T11:24:27.351196", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9431/download", "media_mime_type": "image/jpeg"}, {"id": 32805, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUM0EyRDVCOUU4MEMyODNFMUNGNzkA", "sender": "user", "message_type": "text", "content": "9ol n n hesen yejibo", "created_at": "2026-05-20T11:24:40.823837", "media_url": null, "media_mime_type": null}, {"id": 32806, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUM0EyRDVCOUU4MEMyODNFMUNGNzkA_6757", "sender": "bot", "message_type": "text", "content": "فهمتك، غادي نبلغ الفريق الطبي ديالنا بالرسالة ديالك بخصوص TopiGel Benzocaine، وطلبتي يبلغو \"ن ن\" (أو الحسن) يجيبو. الفريق غادي يتواصل معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-05-20T11:25:07.789578", "media_url": null, "media_mime_type": null}]...
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فهمتك، غادي نبلغ الفريق الطبي ديالنا بالرسالة ديال فهمتك، غادي نبلغ الفريق الطبي ديالنا بالرسالة ديالك بخصوص TopiGel Benzocaine، وطلبتي يبلغو "ن ن" (أو الحسن) يجيبو. الفريق غادي يتواصل معكوم في أقرب وقت إن شاء الله 🙏🏻...
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[{"id": 30283, "message_id": " [{"id": 30283, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFGMjMxMTc4NzNGOTA4OEU1MUIA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a person in profile view, facing to the right, standing against a plain, light-colored wall. The individual is wearing a grey hooded top and a white headscarf with lace detailing covering the hair and neck. The face is visible from the side, and the person's expression appears neutral. There is no visible dental or medical context, no distinguishing background elements, and no visible text or labels. No teeth or oral structures are visible, and there are no obvious signs of swelling, asymmetry, or other notable facial features from this angle.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"There are no visible signs of concern or notable issues in this", "created_at": "2026-05-15T17:34:44.991015", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8826/download", "media_mime_type": "image/jpeg"}, {"id": 30284, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFGMjMxMTc4NzNGOTA4OEU1MUIA_9007", "sender": "bot", "message_type": "text", "content": "شكرا على إرسال الصورة، ولكن هاد الصورة باينة فيها فقط البروفيل ديال الشخص وما فيهاش تفاصيل واضحة على الأسنان أو الفم. إذا كان الهدف منها تقييم وضعية الأسنان أو شي حاجة طبية، من الأفضل تصور صورة واضحة للفم أو الأسنان مباشرة، أو تجيب معاكوم الصور والراديو عند الحضور للعيادة.\n\nإذا محتاجين شي تقييم أو استشارة، مرحبا نسجلو ليكوم موعد مع Dr Haitham Boutaib، أو إذا عندكوم سؤال آخر وضحوه ليا باش نعاونكوم أكثر.", "created_at": "2026-05-15T17:36:07.279975", "media_url": null, "media_mime_type": null}, {"id": 30285, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAERgWM0VCMEQ2QkE0M0ZEMTY3OTk2NzZCOQA=", "sender": "bot", "message_type": "text", "content": "شكرا على إرسال الصورة، ولكن هاد الصورة باينة فيها فقط البروفيل ديال الشخص وما فيهاش تفاصيل واضحة على الأسنان أو الفم.", "created_at": "2026-05-15T17:36:09.233299", "media_url": null, "media_mime_type": null}, {"id": 30286, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAERgWM0VCMEFGODEyNEZDNUU5NUNBODhGOAA=", "sender": "bot", "message_type": "text", "content": "إذا كان الهدف منها تقييم وضعية الأسنان أو شي حاجة طبية، من الأفضل تصور صورة واضحة للفم أو الأسنان مباشرة، أو تجيب معاكوم الصور والراديو عند الحضور للعيادة.", "created_at": "2026-05-15T17:36:10.616645", "media_url": null, "media_mime_type": null}, {"id": 30287, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAERgWM0VCMEI4RDg1NkJGRkFGRjlENDU4MwA=", "sender": "bot", "message_type": "text", "content": "إذا محتاجين شي تقييم أو استشارة، مرحبا نسجلو ليكوم موعد مع Dr Haitham Boutaib، أو إذا عندكوم سؤال آخر وضحوه ليا باش نعاونكوم أكثر.", "created_at": "2026-05-15T17:36:11.989757", "media_url": null, "media_mime_type": null}, {"id": 32804, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUM0E2OUFGRTIyRjgyRjE5QzdGMzMA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a gloved hand (wearing a black nitrile glove) holding a small white plastic bottle with a yellow label. The label reads: 'TopiGel Benzocaine Oral wounds 50 ml' in blue and black text. The bottle has a dispensing nozzle at the top, which appears clean. The background is a shiny, black or dark gray countertop with reflective speckles. There are some indistinct objects visible in the corners, including a translucent circular item partially visible at the lower left and a portion of a beige shoe at the lower right. Some packaging boxes are partially visible at the top edge of the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\"TopiGel\", \"Benzocaine\", \"Oral wounds\", \"50 ml\", \"21-400267.\n\nUser message context: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a gloved hand holding a small white bottle with a yellow label. The label reads: 'TopiGel® Benzocaine Oral wounds 50 ml'. The bottle appears to have a pump dispenser. The person is wearing a black glove, presumably nitrile or latex, which is commonly used in medical or dental settings. The background is a shiny, black speckled countertop, likely granite or similar material. There are some partially visible objects in the periphery, including a clear round object at the bottom left and a light-colored shoe at the bottom right. The setting appears to be a clinical or professional environment.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TopiGel®\",\n \"Benzocaine\",\n \"Oral wounds\",\n \"50 ml\"\n ],\n \"possible_conc", "created_at": "2026-05-20T11:24:27.351196", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9431/download", "media_mime_type": "image/jpeg"}, {"id": 32805, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUM0EyRDVCOUU4MEMyODNFMUNGNzkA", "sender": "user", "message_type": "text", "content": "9ol n n hesen yejibo", "created_at": "2026-05-20T11:24:40.823837", "media_url": null, "media_mime_type": null}, {"id": 32806, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUM0EyRDVCOUU4MEMyODNFMUNGNzkA_6757", "sender": "bot", "message_type": "text", "content": "فهمتك، غادي نبلغ الفريق الطبي ديالنا بالرسالة ديالك بخصوص TopiGel Benzocaine، وطلبتي يبلغو \"ن ن\" (أو الحسن) يجيبو. الفريق غادي يتواصل معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-05-20T11:25:07.789578", "media_url": null, "media_mime_type": null}, {"id": 32807, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAERggQTU1NkQ3REU2MjFFRjM0QjE1NUVDOTQ2MEMwQkZFQjUA", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-05-20T11:25:37.253043", "media_url": null, "media_mime_type": null}, {"id": 37678, "message_id": "4A0DA1A1FB33B631BF97", "sender": "user", "message_type": "text", "content": "Lime 15 lime c \nLingettes désinfectantes \nLentulo\nLes gants s\nCarven\nMiroir \nCompresse \nÉponge hémostatique Fuji plus Modeling Strip abrasif Gel anesthésie Matepaste Adhésif Icon Teflon Alcool", "created_at": "2026-06-01T15:19:54.408060", "media_url": null, "media_mime_type": null}, {"id": 37682, "message_id": "bot_4A0DA1A1FB33B631BF97_6850", "sender": "bot", "message_type": "text", "content": "توصلت باللائحة ديال المواد (Lime 15, lime c, lingettes désinfectantes, lentulo, gants, carven, miroir, compresse, éponge hémostatique, Fuji plus, modeling, strip abrasif, gel anesthésie, matepaste, adhésif, Icon, teflon,", "created_at": "2026-06-01T15:20:09.178260", "media_url": null, "media_mime_type": null}, {"id": 37683, "message_id": "bot_4A0DA1A1FB33B631BF97_5887", "sender": "bot", "message_type": "text", "content": "alcool). غادي نبلغ الفريق الطبي ديالنا بهاد الطلب وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-06-01T15:20:09.236679", "media_url": null, "media_mime_type": null}]...
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توصلت باللائحة ديال المواد (Lime 15, lime c, linge توصلت باللائحة ديال المواد (Lime 15, lime c, lingettes désinfectantes, lentulo, gants, carven, miroir, compresse, éponge hémostatique, Fuji plus, modeling, strip abrasif, gel anesthésie, matepaste, adhésif, Icon, teflon, alcool). غادي نبلغ الفريق الطبي ديالنا بهاد الطلب وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻...
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[{"id": 11680, "message_id": " [{"id": 11680, "message_id": "2A31A1610A06C70D8B73", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija (Arabic script):\n\n**آه، أوكي، صافي. تال السيمانة اللي موراها، حتى يجي دكتور هيثم سعدة، نجي عندك إن شاء الله. هاني درت بحال إلا غنجي عندك، غنجي عندك بالسبت حيتاش هاد السيمانة ما عندي كيفاش ندير.**\n\n### Transcription in Latin Script (Arabizi):\n\"Ah, okay, safi. Tal simana li mouraha, hta yji Dr. Haitham Saada, nji 'andek insha'Allah. Hani dert bhal ila ghan ji 'andek, ghan nji 'andek b-sebt hitach had simana ma 'andi kifach ndir.\"", "created_at": "2026-04-03T19:47:36.006455", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2906/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 11683, "message_id": "A597C95C0667B56813F5673156B57094", "sender": "bot", "message_type": "text", "content": "<reply_to>[Audio Message]</reply_to> Sf ok marhbabik", "created_at": "2026-04-03T20:15:06.400261", "media_url": null, "media_mime_type": null}, {"id": 18449, "message_id": "3EB07276E0E07F9573928B", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHOUKRI RIFI Abdeilah*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *samedi 25 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 25 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T12:19:12.927182", "media_url": null, "media_mime_type": null}, {"id": 18477, "message_id": "2A09F5406EEF81F58354", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*CHOUKRI RIFI Abdeilah*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *samedi 25 avril 2026* à *11:00* .\r\nEn cas d'empêchement, ve...</reply_to> 👍🏻", "created_at": "2026-04-24T12:29:35.438583", "media_url": null, "media_mime_type": null}, {"id": 18637, "message_id": "3EB072F1BECFAEE71BE3F2", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional graphic, likely for social media, for Tanger Bay Dental Center. The upper part displays a logo featuring a stylized tooth and the text 'TANGER BAY DENTAL CENTER.' Below, there is a large blue banner with the French text 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' (your appointment is confirmed) followed by a green checkmark. A secondary banner states 'CHEZ TANGER BAY DENTAL CENTER.' In the foreground, there is an animated character in the shape of a tooth, smiling and holding a desk calendar or notepad displaying a large green checkmark. The background is softly blurred but suggests a dental office setting with a dental chair and typical clinical environment.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n\nUser message context: Salut *CHOUKRI RIFI Abdeilah*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 25 avril 2026*\r\n🕘 Heure : *11:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-24T15:04:25.551842", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5165/download", "media_mime_type": "image/jpeg"}, {"id": 18654, "message_id": "2AB3C4FDA78A356D3FF9", "sender": "user", "message_type": "text", "content": "Oui hanji ghada nchalah", "created_at": "2026-04-24T15:15:17.939462", "media_url": null, "media_mime_type": null}, {"id": 19132, "message_id": "3EB05E2025EC7BC6C66810", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-760,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-25T11:23:43.044173", "media_url": null, "media_mime_type": null}, {"id": 19134, "message_id": "3EB0F568515CD3B0DE45B1", "sender": "bot", "message_type": "document", "content": "2026042512233796.pdf", "created_at": "2026-04-25T11:23:55.839336", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5344/download", "media_mime_type": "application/pdf"}, {"id": 19135, "message_id": "3EB0A58C03AB0BD09F99BF", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1000,00* dirhams (*TPE*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-760,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-25T11:24:34.472767", "media_url": null, "media_mime_type": null}, {"id": 19137, "message_id": "3EB03CB9BE954138788244", "sender": "bot", "message_type": "document", "content": "2026042512242911.pdf", "created_at": "2026-04-25T11:24:51.233861", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5345/download", "media_mime_type": "application/pdf"}, {"id": 21671, "message_id": "2ABD556B45315899B141", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (mixed with French):\n\n**Arabic Script:**\nالسلام عليكم شيماء، بخير مزيان؟ أ شيماء على حسب غدا زعما واش غايبقى نفس الـ **rendez-vous** ولا عا خصني نعاود نشبر **rendez-vous** ولا كيفاش؟\n\n**Latin Script:**\nAssalamu alaykum Chaimaa, bikhir mzian? A Chaimaa 3la hsab ghedda za3ma wash ghaybqa nefs l-**rendez-vous** walla 3a khassni n3awd nchebbar **rendez-vous** walla kifash?", "created_at": "2026-05-01T14:21:52.098673", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6139/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 21672, "message_id": "bot_2ABD556B45315899B141_4669", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله شيماء 😊\n\nبالنسبة لسؤالك على موعد غدا: الطلب ديالك وصل للفريق ولكن الموعد مزال ما تأكدش — غادي يتواصلوا معاكوم إن شاء الله باش يعطيوكوم الجواب النهائي 🙏🏻\n\nيلا كان عندك أي سؤال آخر أنا هنا نعاونكوم!", "created_at": "2026-05-01T14:22:36.315487", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله شيماء 😊
بالنسبة لسؤالك ع وعليكم السلام ورحمة الله شيماء 😊
بالنسبة لسؤالك على موعد غدا: الطلب ديالك وصل للفريق ولكن الموعد مزال ما تأكدش — غادي يتواصلوا معاكوم إن شاء الله باش يعطيوكوم الجواب النهائي 🙏🏻
يلا كان عندك أي سؤال آخر أنا هنا نعاونكوم!...
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[{"id": 19134, "message_id": " [{"id": 19134, "message_id": "3EB0F568515CD3B0DE45B1", "sender": "bot", "message_type": "document", "content": "2026042512233796.pdf", "created_at": "2026-04-25T11:23:55.839336", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5344/download", "media_mime_type": "application/pdf"}, {"id": 19135, "message_id": "3EB0A58C03AB0BD09F99BF", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1000,00* dirhams (*TPE*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-760,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-25T11:24:34.472767", "media_url": null, "media_mime_type": null}, {"id": 19137, "message_id": "3EB03CB9BE954138788244", "sender": "bot", "message_type": "document", "content": "2026042512242911.pdf", "created_at": "2026-04-25T11:24:51.233861", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5345/download", "media_mime_type": "application/pdf"}, {"id": 21671, "message_id": "2ABD556B45315899B141", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (mixed with French):\n\n**Arabic Script:**\nالسلام عليكم شيماء، بخير مزيان؟ أ شيماء على حسب غدا زعما واش غايبقى نفس الـ **rendez-vous** ولا عا خصني نعاود نشبر **rendez-vous** ولا كيفاش؟\n\n**Latin Script:**\nAssalamu alaykum Chaimaa, bikhir mzian? A Chaimaa 3la hsab ghedda za3ma wash ghaybqa nefs l-**rendez-vous** walla 3a khassni n3awd nchebbar **rendez-vous** walla kifash?", "created_at": "2026-05-01T14:21:52.098673", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6139/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 21672, "message_id": "bot_2ABD556B45315899B141_4669", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله شيماء 😊\n\nبالنسبة لسؤالك على موعد غدا: الطلب ديالك وصل للفريق ولكن الموعد مزال ما تأكدش — غادي يتواصلوا معاكوم إن شاء الله باش يعطيوكوم الجواب النهائي 🙏🏻\n\nيلا كان عندك أي سؤال آخر أنا هنا نعاونكوم!", "created_at": "2026-05-01T14:22:36.315487", "media_url": null, "media_mime_type": null}, {"id": 21676, "message_id": "A59BC2920798455D668EA09CCC3EA9DF", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija, using both Arabic and Latin scripts:\n\n**Arabic Script:**\nالسلام أختي مزيان بيخير؟ قلت لك السبت هذا عمر، والسبت آخور، أنا غادي غدا نمشي ونعيط لك على حساب نعمل لك الرونديفو ديال السبت، ديال السبت آخور، صافي؟\n\n**Latin Script:**\n\"Salam khti mzyan bikhir? Gult lik s-sabt hada Omar, w s-sabt akhor, ana ghadi ghadda nemchi w n3iyyt lik 3la hsab n3ml lik rendez-vous dyal s-sabt, dyal s-sabt akhor, safi?\"\n\n**Translation (for context):**\n\"Hi sister, are you doing well? I told you this Saturday is Omar['s turn], and next Saturday... I'm going to go tomorrow and call you to set up the appointment for Saturday, for the other Saturday, okay?\"", "created_at": "2026-05-01T14:57:43.201951", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6141/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 21677, "message_id": "A5FB472569AAD5622B0D287F11BC538A", "sender": "bot", "message_type": "voice", "content": "[Voice message] إليك التفريغ الحرفي للمقطع الصوتي:\n\n**\"إيه صافي تواصلت أصلاً مع السيكريتيرة د الدكتور النسا، بروحها عندها العملية طويلة، فغيكون النهار كامل ديالها.\"**", "created_at": "2026-05-01T14:57:51.720494", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6142/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 21687, "message_id": "2ACA75F75431E19F3DC1", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"صافي واخا، تال السيمانة الماجية إن شاء الله. أنا بالنسبة ليا إلا فهمتي، خليهم فيكسيين زعما ديك السوايع، إلا كانت شي حاجة ولا شي حاجة نقولك أنا ما عنجيش ولا شي حاجة فحال هيدا.\"\n\n**Latin Script (Transcription):**\n\"Safi wakha, tal s-simana l-majya insha'Allah. Ana binisba liya ila fahmti, khallihum fiksyen za'ma dik s-swaye', ila kant shi haja wlla shi haja nqul-lek ana ma-ghanjish wlla shi haja fhal hayda.\"", "created_at": "2026-05-01T15:15:43.739415", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6146/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 21706, "message_id": "A5046DC8CD3EE0F9576178023633B889", "sender": "bot", "message_type": "voice", "content": "[Voice message] أوكي دسمعي، الساعات منين كتجي، قولي باش نعمل ليك الساعات فالتيك توك.", "created_at": "2026-05-01T15:33:08.828162", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6149/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 21714, "message_id": "2AAA37A1D19CD8E04230", "sender": "user", "message_type": "voice", "content": "[Voice message] المرة الفايتة قلت لي لـ 11، لـ 11 أنا مسلكاني مزيانة الـ 11، 11 ونص، مخيرة.", "created_at": "2026-05-01T16:24:15.874864", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6150/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 25987, "message_id": "2AF2700ADA434EDDB6E2", "sender": "user", "message_type": "text", "content": "Oui kayin ghada nchalah", "created_at": "2026-05-08T15:29:10.610097", "media_url": null, "media_mime_type": null}, {"id": 25988, "message_id": "bot_2AF2700ADA434EDDB6E2_1761", "sender": "bot", "message_type": "text", "content": "مرحبا شيماء 😊 شكراً على التوضيح!\n\nغادي نبلغ الفريق أن 11 أو 11 ونص غدا مناسبين ليك إن شاء الله. الفريق غادي يتواصلوا معاكوم باش يأكدو الموعد النهائي.\n\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-05-08T15:30:00.463467", "media_url": null, "media_mime_type": null}]...
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مرحبا شيماء 😊 شكراً على التوضيح!
غادي نبلغ الفريق مرحبا شيماء 😊 شكراً على التوضيح!
غادي نبلغ الفريق أن 11 أو 11 ونص غدا مناسبين ليك إن شاء الله. الفريق غادي يتواصلوا معاكوم باش يأكدو الموعد النهائي.
دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻...
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[{"id": 8119, "message_id": "3 [{"id": 8119, "message_id": "3EB0413F52E4B6E763A09A", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL OTMANI SIMOU*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 30 mars 2026* à *16:45* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*EL OTMANI*\r\nلديكم موعد مع ** يوم *الأثنين 30 مارس 2026* على الساعة *16:45* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-28T14:41:17.214933", "media_url": null, "media_mime_type": null}, {"id": 8123, "message_id": "AC595B2AA08946C28FFF077BBAC8BCD0", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-03-28T14:43:27.739371", "media_url": null, "media_mime_type": null}, {"id": 8220, "message_id": "3EB0B46AAE0002B51BD568", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or confirmation graphic for Tanger Bay Dental Center. It features a large, anthropomorphized tooth character with eyes, eyebrows, and a smiling mouth, giving a thumbs up. The character is holding a calendar or notepad with a large green check mark on it. In the background, there is a blurred dental clinic setting with dental chair and equipment visible. At the top of the image, there is a logo with a stylized tooth outline and the text 'TANGER BAY DENTAL CENTER'. Two blue rectangular banners with white French text are prominently displayed: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a green check mark, and 'CHEZ TANGER BAY DENTAL CENTER.'\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TANGER\n\nUser message context: Salut *EL OTMANI SIMOU*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *lundi 30 mars 2026*\r\n🕘 Heure : *16:45*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-28T23:02:29.432914", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1789/download", "media_mime_type": "image/jpeg"}, {"id": 8503, "message_id": "ACCAE54AD8FD50AE3E3B80939E05E515", "sender": "user", "message_type": "text", "content": "Oui j'ai conferme", "created_at": "2026-03-29T20:41:59.192719", "media_url": null, "media_mime_type": null}, {"id": 8504, "message_id": "bot_ACCAE54AD8FD50AE3E3B80939E05E515_2496", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation, EL OTMANI SIMOU 😊 Votre rendez-vous est bien confirmé pour le lundi 30 mars 2026 à 16:45 chez Dr. Haitham Boutaib.\n\nNous restons à votre disposition si vous avez la moindre question ou besoin d’assistance avant votre venue. À bientôt إن شاء الله 🙏🏻", "created_at": "2026-03-29T20:42:24.573390", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre confirmation, EL OTMANI Merci beaucoup pour votre confirmation, EL OTMANI SIMOU 😊 Votre rendez-vous est bien confirmé pour le lundi 30 mars 2026 à 16:45 chez Dr. Haitham Boutaib.
Nous restons à votre disposition si vous avez la moindre question ou besoin d’assistance avant votre venue. À bientôt إن شاء الله 🙏🏻...
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[{"id": 10336, "message_id": " [{"id": 10336, "message_id": "AC90256CF72B0840CB4F525818BE8764", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-04-01T17:53:37.665206", "media_url": null, "media_mime_type": null}, {"id": 10337, "message_id": "ACE1432AC7290F473D83BC87CD8726AC", "sender": "user", "message_type": "text", "content": "Nhar sebt inxalah m3a 12h00 ghadi nji 3and Doctor", "created_at": "2026-04-01T17:54:54.788419", "media_url": null, "media_mime_type": null}, {"id": 10350, "message_id": "A52B7DE8568304097F5F253B8A922902", "sender": "bot", "message_type": "text", "content": "7ta nrod elik ghada", "created_at": "2026-04-01T18:41:46.442752", "media_url": null, "media_mime_type": null}, {"id": 10351, "message_id": "A54D1C7C15A9E3D2AE17932A6A94D879", "sender": "bot", "message_type": "text", "content": "3la 7sab rdv", "created_at": "2026-04-01T18:41:49.201829", "media_url": null, "media_mime_type": null}, {"id": 10359, "message_id": "ACA88D7124FCE1B23C21D38B2622811B", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-04-01T19:11:38.469705", "media_url": null, "media_mime_type": null}, {"id": 10360, "message_id": "AC5806C0E5E434B165A47CB97A4A9C65", "sender": "user", "message_type": "text", "content": "Hta ila kan bkri mzn", "created_at": "2026-04-01T19:11:50.537097", "media_url": null, "media_mime_type": null}, {"id": 10361, "message_id": "AC6938C26DF8021DD427A317599030B5", "sender": "user", "message_type": "text", "content": "11 wla 10", "created_at": "2026-04-01T19:11:56.187151", "media_url": null, "media_mime_type": null}, {"id": 10437, "message_id": "A5D4C90737A712DD86B2D8A10AAF3804", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio:\n\n**Arabic Script:**\n\"لا نهار السبت عندي عامر، شوف شي وقت آخر من غير السبت وصافي.\"\n\n**Latin Script (Darija):**\n\"La nhar es-sabt 'andi 'amer. Shouf shi waqt akhor men ghir es-sabt o safi.\"", "created_at": "2026-04-02T08:16:55.376228", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2504/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10465, "message_id": "ACE775547E93512009CB5F6D5FC56310", "sender": "user", "message_type": "text", "content": "Khti ana khadam", "created_at": "2026-04-02T08:38:45.747189", "media_url": null, "media_mime_type": null}, {"id": 10466, "message_id": "ACBF115A0A9DDAE4F6711578EBBF3583", "sender": "user", "message_type": "text", "content": "Sf nxof xi had akhor", "created_at": "2026-04-02T08:38:55.085297", "media_url": null, "media_mime_type": null}, {"id": 10467, "message_id": "AC2AB0B148C6181870B3D345223C14F3", "sender": "user", "message_type": "text", "content": "Chokran", "created_at": "2026-04-02T08:39:01.520037", "media_url": null, "media_mime_type": null}, {"id": 10468, "message_id": "bot_AC2AB0B148C6181870B3D345223C14F3_6936", "sender": "bot", "message_type": "text", "content": "Merci pour votre retour et votre compréhension. Si vous souhaitez proposer un autre jour ou une plage horaire qui vous arrange, n’hésitez pas à me le dire et je le transmettrai à l’équipe pour organiser un nouveau rendez-vous إن شاء الله. \n\nBonne journée à vous !", "created_at": "2026-04-02T08:40:18.326760", "media_url": null, "media_mime_type": null}]...
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Merci pour votre retour et votre compréhension. Si Merci pour votre retour et votre compréhension. Si vous souhaitez proposer un autre jour ou une plage horaire qui vous arrange, n’hésitez pas à me le dire et je le transmettrai à l’équipe pour organiser un nouveau rendez-vous إن شاء الله.
Bonne journée à vous !...
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[{"id": 10350, "message_id": " [{"id": 10350, "message_id": "A52B7DE8568304097F5F253B8A922902", "sender": "bot", "message_type": "text", "content": "7ta nrod elik ghada", "created_at": "2026-04-01T18:41:46.442752", "media_url": null, "media_mime_type": null}, {"id": 10351, "message_id": "A54D1C7C15A9E3D2AE17932A6A94D879", "sender": "bot", "message_type": "text", "content": "3la 7sab rdv", "created_at": "2026-04-01T18:41:49.201829", "media_url": null, "media_mime_type": null}, {"id": 10359, "message_id": "ACA88D7124FCE1B23C21D38B2622811B", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-04-01T19:11:38.469705", "media_url": null, "media_mime_type": null}, {"id": 10360, "message_id": "AC5806C0E5E434B165A47CB97A4A9C65", "sender": "user", "message_type": "text", "content": "Hta ila kan bkri mzn", "created_at": "2026-04-01T19:11:50.537097", "media_url": null, "media_mime_type": null}, {"id": 10361, "message_id": "AC6938C26DF8021DD427A317599030B5", "sender": "user", "message_type": "text", "content": "11 wla 10", "created_at": "2026-04-01T19:11:56.187151", "media_url": null, "media_mime_type": null}, {"id": 10437, "message_id": "A5D4C90737A712DD86B2D8A10AAF3804", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio:\n\n**Arabic Script:**\n\"لا نهار السبت عندي عامر، شوف شي وقت آخر من غير السبت وصافي.\"\n\n**Latin Script (Darija):**\n\"La nhar es-sabt 'andi 'amer. Shouf shi waqt akhor men ghir es-sabt o safi.\"", "created_at": "2026-04-02T08:16:55.376228", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2504/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10465, "message_id": "ACE775547E93512009CB5F6D5FC56310", "sender": "user", "message_type": "text", "content": "Khti ana khadam", "created_at": "2026-04-02T08:38:45.747189", "media_url": null, "media_mime_type": null}, {"id": 10466, "message_id": "ACBF115A0A9DDAE4F6711578EBBF3583", "sender": "user", "message_type": "text", "content": "Sf nxof xi had akhor", "created_at": "2026-04-02T08:38:55.085297", "media_url": null, "media_mime_type": null}, {"id": 10467, "message_id": "AC2AB0B148C6181870B3D345223C14F3", "sender": "user", "message_type": "text", "content": "Chokran", "created_at": "2026-04-02T08:39:01.520037", "media_url": null, "media_mime_type": null}, {"id": 10468, "message_id": "bot_AC2AB0B148C6181870B3D345223C14F3_6936", "sender": "bot", "message_type": "text", "content": "Merci pour votre retour et votre compréhension. Si vous souhaitez proposer un autre jour ou une plage horaire qui vous arrange, n’hésitez pas à me le dire et je le transmettrai à l’équipe pour organiser un nouveau rendez-vous إن شاء الله. \n\nBonne journée à vous !", "created_at": "2026-04-02T08:40:18.326760", "media_url": null, "media_mime_type": null}, {"id": 10469, "message_id": "AC602BF257355340DB6C1214FE6205B4", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-02T08:41:16.307253", "media_url": null, "media_mime_type": null}, {"id": 10470, "message_id": "bot_AC602BF257355340DB6C1214FE6205B4_7862", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻", "created_at": "2026-04-02T08:41:30.469778", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيكوم 🙏🏻
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[{"id": 10360, "message_id": " [{"id": 10360, "message_id": "AC5806C0E5E434B165A47CB97A4A9C65", "sender": "user", "message_type": "text", "content": "Hta ila kan bkri mzn", "created_at": "2026-04-01T19:11:50.537097", "media_url": null, "media_mime_type": null}, {"id": 10361, "message_id": "AC6938C26DF8021DD427A317599030B5", "sender": "user", "message_type": "text", "content": "11 wla 10", "created_at": "2026-04-01T19:11:56.187151", "media_url": null, "media_mime_type": null}, {"id": 10437, "message_id": "A5D4C90737A712DD86B2D8A10AAF3804", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio:\n\n**Arabic Script:**\n\"لا نهار السبت عندي عامر، شوف شي وقت آخر من غير السبت وصافي.\"\n\n**Latin Script (Darija):**\n\"La nhar es-sabt 'andi 'amer. Shouf shi waqt akhor men ghir es-sabt o safi.\"", "created_at": "2026-04-02T08:16:55.376228", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2504/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10465, "message_id": "ACE775547E93512009CB5F6D5FC56310", "sender": "user", "message_type": "text", "content": "Khti ana khadam", "created_at": "2026-04-02T08:38:45.747189", "media_url": null, "media_mime_type": null}, {"id": 10466, "message_id": "ACBF115A0A9DDAE4F6711578EBBF3583", "sender": "user", "message_type": "text", "content": "Sf nxof xi had akhor", "created_at": "2026-04-02T08:38:55.085297", "media_url": null, "media_mime_type": null}, {"id": 10467, "message_id": "AC2AB0B148C6181870B3D345223C14F3", "sender": "user", "message_type": "text", "content": "Chokran", "created_at": "2026-04-02T08:39:01.520037", "media_url": null, "media_mime_type": null}, {"id": 10468, "message_id": "bot_AC2AB0B148C6181870B3D345223C14F3_6936", "sender": "bot", "message_type": "text", "content": "Merci pour votre retour et votre compréhension. Si vous souhaitez proposer un autre jour ou une plage horaire qui vous arrange, n’hésitez pas à me le dire et je le transmettrai à l’équipe pour organiser un nouveau rendez-vous إن شاء الله. \n\nBonne journée à vous !", "created_at": "2026-04-02T08:40:18.326760", "media_url": null, "media_mime_type": null}, {"id": 10469, "message_id": "AC602BF257355340DB6C1214FE6205B4", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-02T08:41:16.307253", "media_url": null, "media_mime_type": null}, {"id": 10470, "message_id": "bot_AC602BF257355340DB6C1214FE6205B4_7862", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻", "created_at": "2026-04-02T08:41:30.469778", "media_url": null, "media_mime_type": null}, {"id": 10478, "message_id": "A57E9C70E5E3BBEE4759AD5533C77CEE", "sender": "bot", "message_type": "voice", "content": "[Voice message] مافهمتش واش بغيتي تشوف شي حد آخر زعما شي نهار آخر ولا تشوف شي دكتور آخر مافهمتش.", "created_at": "2026-04-02T08:56:31.792787", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2530/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10785, "message_id": "ACA5241C2B5B35351CF18B54D5B809F4", "sender": "user", "message_type": "voice", "content": "[Voice message] قلت لك صافي أختي غادي نشوف شي دكتور آخور على حساب سينو السبت قلتي عندك رونديفو عامر وأنا الأوقات العادية ديالي كنخدم نورمال يعني ما عنديش الوقت عندي غير السبت، يعني غانشوف شي واحد آخور عاوتاني نتبع معاه.", "created_at": "2026-04-02T14:04:06.041864", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2583/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10786, "message_id": "bot_ACA5241C2B5B35351CF18B54D5B809F4_3117", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح، الله يسهل عليكوم فالمسار ديالكوم. إذا احتاجيتو شي حاجة أخرى ولا بغيتو ترجعو مرحبا بيكوم دائما 😊", "created_at": "2026-04-02T14:04:28.908654", "media_url": null, "media_mime_type": null}]...
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شكرا بزاف على التوضيح، الله يسهل عليكوم فالمسار دي شكرا بزاف على التوضيح، الله يسهل عليكوم فالمسار ديالكوم. إذا احتاجيتو شي حاجة أخرى ولا بغيتو ترجعو مرحبا بيكوم دائما 😊...
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[{"id": 10437, "message_id": " [{"id": 10437, "message_id": "A5D4C90737A712DD86B2D8A10AAF3804", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio:\n\n**Arabic Script:**\n\"لا نهار السبت عندي عامر، شوف شي وقت آخر من غير السبت وصافي.\"\n\n**Latin Script (Darija):**\n\"La nhar es-sabt 'andi 'amer. Shouf shi waqt akhor men ghir es-sabt o safi.\"", "created_at": "2026-04-02T08:16:55.376228", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2504/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10465, "message_id": "ACE775547E93512009CB5F6D5FC56310", "sender": "user", "message_type": "text", "content": "Khti ana khadam", "created_at": "2026-04-02T08:38:45.747189", "media_url": null, "media_mime_type": null}, {"id": 10466, "message_id": "ACBF115A0A9DDAE4F6711578EBBF3583", "sender": "user", "message_type": "text", "content": "Sf nxof xi had akhor", "created_at": "2026-04-02T08:38:55.085297", "media_url": null, "media_mime_type": null}, {"id": 10467, "message_id": "AC2AB0B148C6181870B3D345223C14F3", "sender": "user", "message_type": "text", "content": "Chokran", "created_at": "2026-04-02T08:39:01.520037", "media_url": null, "media_mime_type": null}, {"id": 10468, "message_id": "bot_AC2AB0B148C6181870B3D345223C14F3_6936", "sender": "bot", "message_type": "text", "content": "Merci pour votre retour et votre compréhension. Si vous souhaitez proposer un autre jour ou une plage horaire qui vous arrange, n’hésitez pas à me le dire et je le transmettrai à l’équipe pour organiser un nouveau rendez-vous إن شاء الله. \n\nBonne journée à vous !", "created_at": "2026-04-02T08:40:18.326760", "media_url": null, "media_mime_type": null}, {"id": 10469, "message_id": "AC602BF257355340DB6C1214FE6205B4", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-02T08:41:16.307253", "media_url": null, "media_mime_type": null}, {"id": 10470, "message_id": "bot_AC602BF257355340DB6C1214FE6205B4_7862", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻", "created_at": "2026-04-02T08:41:30.469778", "media_url": null, "media_mime_type": null}, {"id": 10478, "message_id": "A57E9C70E5E3BBEE4759AD5533C77CEE", "sender": "bot", "message_type": "voice", "content": "[Voice message] مافهمتش واش بغيتي تشوف شي حد آخر زعما شي نهار آخر ولا تشوف شي دكتور آخر مافهمتش.", "created_at": "2026-04-02T08:56:31.792787", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2530/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10785, "message_id": "ACA5241C2B5B35351CF18B54D5B809F4", "sender": "user", "message_type": "voice", "content": "[Voice message] قلت لك صافي أختي غادي نشوف شي دكتور آخور على حساب سينو السبت قلتي عندك رونديفو عامر وأنا الأوقات العادية ديالي كنخدم نورمال يعني ما عنديش الوقت عندي غير السبت، يعني غانشوف شي واحد آخور عاوتاني نتبع معاه.", "created_at": "2026-04-02T14:04:06.041864", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2583/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10786, "message_id": "bot_ACA5241C2B5B35351CF18B54D5B809F4_3117", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح، الله يسهل عليكوم فالمسار ديالكوم. إذا احتاجيتو شي حاجة أخرى ولا بغيتو ترجعو مرحبا بيكوم دائما 😊", "created_at": "2026-04-02T14:04:28.908654", "media_url": null, "media_mime_type": null}, {"id": 10787, "message_id": "ACAB57B07229100151C1540613528915", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-02T14:04:48.968109", "media_url": null, "media_mime_type": null}, {"id": 10788, "message_id": "bot_ACAB57B07229100151C1540613528915_7862", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻", "created_at": "2026-04-02T14:05:00.581720", "media_url": null, "media_mime_type": null}]...
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[{"id": 10466, "message_id": " [{"id": 10466, "message_id": "ACBF115A0A9DDAE4F6711578EBBF3583", "sender": "user", "message_type": "text", "content": "Sf nxof xi had akhor", "created_at": "2026-04-02T08:38:55.085297", "media_url": null, "media_mime_type": null}, {"id": 10467, "message_id": "AC2AB0B148C6181870B3D345223C14F3", "sender": "user", "message_type": "text", "content": "Chokran", "created_at": "2026-04-02T08:39:01.520037", "media_url": null, "media_mime_type": null}, {"id": 10468, "message_id": "bot_AC2AB0B148C6181870B3D345223C14F3_6936", "sender": "bot", "message_type": "text", "content": "Merci pour votre retour et votre compréhension. Si vous souhaitez proposer un autre jour ou une plage horaire qui vous arrange, n’hésitez pas à me le dire et je le transmettrai à l’équipe pour organiser un nouveau rendez-vous إن شاء الله. \n\nBonne journée à vous !", "created_at": "2026-04-02T08:40:18.326760", "media_url": null, "media_mime_type": null}, {"id": 10469, "message_id": "AC602BF257355340DB6C1214FE6205B4", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-02T08:41:16.307253", "media_url": null, "media_mime_type": null}, {"id": 10470, "message_id": "bot_AC602BF257355340DB6C1214FE6205B4_7862", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻", "created_at": "2026-04-02T08:41:30.469778", "media_url": null, "media_mime_type": null}, {"id": 10478, "message_id": "A57E9C70E5E3BBEE4759AD5533C77CEE", "sender": "bot", "message_type": "voice", "content": "[Voice message] مافهمتش واش بغيتي تشوف شي حد آخر زعما شي نهار آخر ولا تشوف شي دكتور آخر مافهمتش.", "created_at": "2026-04-02T08:56:31.792787", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2530/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10785, "message_id": "ACA5241C2B5B35351CF18B54D5B809F4", "sender": "user", "message_type": "voice", "content": "[Voice message] قلت لك صافي أختي غادي نشوف شي دكتور آخور على حساب سينو السبت قلتي عندك رونديفو عامر وأنا الأوقات العادية ديالي كنخدم نورمال يعني ما عنديش الوقت عندي غير السبت، يعني غانشوف شي واحد آخور عاوتاني نتبع معاه.", "created_at": "2026-04-02T14:04:06.041864", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2583/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10786, "message_id": "bot_ACA5241C2B5B35351CF18B54D5B809F4_3117", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح، الله يسهل عليكوم فالمسار ديالكوم. إذا احتاجيتو شي حاجة أخرى ولا بغيتو ترجعو مرحبا بيكوم دائما 😊", "created_at": "2026-04-02T14:04:28.908654", "media_url": null, "media_mime_type": null}, {"id": 10787, "message_id": "ACAB57B07229100151C1540613528915", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-02T14:04:48.968109", "media_url": null, "media_mime_type": null}, {"id": 10788, "message_id": "bot_ACAB57B07229100151C1540613528915_7862", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻", "created_at": "2026-04-02T14:05:00.581720", "media_url": null, "media_mime_type": null}, {"id": 10789, "message_id": "ACD306FECA044E178D99537F7DA8792D", "sender": "user", "message_type": "text", "content": "🙏", "created_at": "2026-04-02T14:05:08.281574", "media_url": null, "media_mime_type": null}, {"id": 10790, "message_id": "bot_ACD306FECA044E178D99537F7DA8792D_4117", "sender": "bot", "message_type": "text", "content": "بارك الله فيكوم 😊", "created_at": "2026-04-02T14:05:20.226215", "media_url": null, "media_mime_type": null}]...
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بارك الله فيكوم 😊
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[{"id": 10470, "message_id": " [{"id": 10470, "message_id": "bot_AC602BF257355340DB6C1214FE6205B4_7862", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻", "created_at": "2026-04-02T08:41:30.469778", "media_url": null, "media_mime_type": null}, {"id": 10478, "message_id": "A57E9C70E5E3BBEE4759AD5533C77CEE", "sender": "bot", "message_type": "voice", "content": "[Voice message] مافهمتش واش بغيتي تشوف شي حد آخر زعما شي نهار آخر ولا تشوف شي دكتور آخر مافهمتش.", "created_at": "2026-04-02T08:56:31.792787", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2530/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10785, "message_id": "ACA5241C2B5B35351CF18B54D5B809F4", "sender": "user", "message_type": "voice", "content": "[Voice message] قلت لك صافي أختي غادي نشوف شي دكتور آخور على حساب سينو السبت قلتي عندك رونديفو عامر وأنا الأوقات العادية ديالي كنخدم نورمال يعني ما عنديش الوقت عندي غير السبت، يعني غانشوف شي واحد آخور عاوتاني نتبع معاه.", "created_at": "2026-04-02T14:04:06.041864", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2583/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10786, "message_id": "bot_ACA5241C2B5B35351CF18B54D5B809F4_3117", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح، الله يسهل عليكوم فالمسار ديالكوم. إذا احتاجيتو شي حاجة أخرى ولا بغيتو ترجعو مرحبا بيكوم دائما 😊", "created_at": "2026-04-02T14:04:28.908654", "media_url": null, "media_mime_type": null}, {"id": 10787, "message_id": "ACAB57B07229100151C1540613528915", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-02T14:04:48.968109", "media_url": null, "media_mime_type": null}, {"id": 10788, "message_id": "bot_ACAB57B07229100151C1540613528915_7862", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻", "created_at": "2026-04-02T14:05:00.581720", "media_url": null, "media_mime_type": null}, {"id": 10789, "message_id": "ACD306FECA044E178D99537F7DA8792D", "sender": "user", "message_type": "text", "content": "🙏", "created_at": "2026-04-02T14:05:08.281574", "media_url": null, "media_mime_type": null}, {"id": 10790, "message_id": "bot_ACD306FECA044E178D99537F7DA8792D_4117", "sender": "bot", "message_type": "text", "content": "بارك الله فيكوم 😊", "created_at": "2026-04-02T14:05:20.226215", "media_url": null, "media_mime_type": null}, {"id": 10797, "message_id": "A514C5ADAE3A2D94A00814D9667C16B9", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"ماشي مشكل مرحبا بك، بلحق باقي ليك واحد 600 درهم كنتي قلتي ليا غادوز تخلصها ليا البارح وما دزتيش، صافي ديك الساعة إلى قدرتي شوف غير إمتى ودوز عندي باش تخلص ليا ديك 600 درهم ومرحبا بك ف أي وقت.\"\n\n**Latin Script:**\n\"Machi mouchkil marhba bik, bel-heqq baqa lik wahed 600 dh kounti goulti liya gha douz tkhalles-ha liya l-bareh o ma douztich. Safi dik sa3a ila qderti chouf ghir imta o douz 3andi bach tkhalles liya dik 600 dh o marhba bik f ay waqt.\"", "created_at": "2026-04-02T14:08:59.725499", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2585/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10798, "message_id": "AC85B9BEC366A846FACCC27131440869", "sender": "user", "message_type": "text", "content": "<reply_to>[Audio Message]</reply_to> Hhh Ina 600", "created_at": "2026-04-02T14:13:07.106600", "media_url": null, "media_mime_type": null}, {"id": 10799, "message_id": "AC730E2D47B18CCBEF41BDF670AADEB0", "sender": "user", "message_type": "text", "content": "Rah 3titik 1000 dh", "created_at": "2026-04-02T14:13:13.261865", "media_url": null, "media_mime_type": null}, {"id": 10800, "message_id": "bot_AC730E2D47B18CCBEF41BDF670AADEB0_4682", "sender": "bot", "message_type": "text", "content": "اهاه مرحبا، شكرا على التوضيح. غادي نبلغ الفريق ديالنا بالموضوع وإن شاء الله يتواصلوا معكوم باش يتأكدو من التفاصيل.", "created_at": "2026-04-02T14:13:34.659444", "media_url": null, "media_mime_type": null}]...
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اهاه مرحبا، شكرا على التوضيح. غادي نبلغ الفريق ديا اهاه مرحبا، شكرا على التوضيح. غادي نبلغ الفريق ديالنا بالموضوع وإن شاء الله يتواصلوا معكوم باش يتأكدو من التفاصيل....
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[{"id": 10787, "message_id": " [{"id": 10787, "message_id": "ACAB57B07229100151C1540613528915", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-02T14:04:48.968109", "media_url": null, "media_mime_type": null}, {"id": 10788, "message_id": "bot_ACAB57B07229100151C1540613528915_7862", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻", "created_at": "2026-04-02T14:05:00.581720", "media_url": null, "media_mime_type": null}, {"id": 10789, "message_id": "ACD306FECA044E178D99537F7DA8792D", "sender": "user", "message_type": "text", "content": "🙏", "created_at": "2026-04-02T14:05:08.281574", "media_url": null, "media_mime_type": null}, {"id": 10790, "message_id": "bot_ACD306FECA044E178D99537F7DA8792D_4117", "sender": "bot", "message_type": "text", "content": "بارك الله فيكوم 😊", "created_at": "2026-04-02T14:05:20.226215", "media_url": null, "media_mime_type": null}, {"id": 10797, "message_id": "A514C5ADAE3A2D94A00814D9667C16B9", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"ماشي مشكل مرحبا بك، بلحق باقي ليك واحد 600 درهم كنتي قلتي ليا غادوز تخلصها ليا البارح وما دزتيش، صافي ديك الساعة إلى قدرتي شوف غير إمتى ودوز عندي باش تخلص ليا ديك 600 درهم ومرحبا بك ف أي وقت.\"\n\n**Latin Script:**\n\"Machi mouchkil marhba bik, bel-heqq baqa lik wahed 600 dh kounti goulti liya gha douz tkhalles-ha liya l-bareh o ma douztich. Safi dik sa3a ila qderti chouf ghir imta o douz 3andi bach tkhalles liya dik 600 dh o marhba bik f ay waqt.\"", "created_at": "2026-04-02T14:08:59.725499", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2585/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10798, "message_id": "AC85B9BEC366A846FACCC27131440869", "sender": "user", "message_type": "text", "content": "<reply_to>[Audio Message]</reply_to> Hhh Ina 600", "created_at": "2026-04-02T14:13:07.106600", "media_url": null, "media_mime_type": null}, {"id": 10799, "message_id": "AC730E2D47B18CCBEF41BDF670AADEB0", "sender": "user", "message_type": "text", "content": "Rah 3titik 1000 dh", "created_at": "2026-04-02T14:13:13.261865", "media_url": null, "media_mime_type": null}, {"id": 10800, "message_id": "bot_AC730E2D47B18CCBEF41BDF670AADEB0_4682", "sender": "bot", "message_type": "text", "content": "اهاه مرحبا، شكرا على التوضيح. غادي نبلغ الفريق ديالنا بالموضوع وإن شاء الله يتواصلوا معكوم باش يتأكدو من التفاصيل.", "created_at": "2026-04-02T14:13:34.659444", "media_url": null, "media_mime_type": null}, {"id": 10801, "message_id": "A5908EBDF9C25EDAFA0DF8C157162FA4", "sender": "bot", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ المقطع الصوتي باللهجة المغربية:\n\n**\"سمحي ليا آ سيدي، تخلطت مع واحد السيد مع عثماني تا هو، عليها قلتها لك. ولكن كتقولي السبت، أنا عطيتك رونديفو السبت مع الوحدة.\"**", "created_at": "2026-04-02T14:13:52.734253", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2586/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10802, "message_id": "AC6AE3933DA2A315C2E53F83A437EB4B", "sender": "user", "message_type": "text", "content": "200 radio\n200 istichaara\n600 : netwayage", "created_at": "2026-04-02T14:13:53.046248", "media_url": null, "media_mime_type": null}, {"id": 10803, "message_id": "A5247EF5196029A005D923759B44F350", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-02T14:13:58.646531", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2587/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10804, "message_id": "bot_AC6AE3933DA2A315C2E53F83A437EB4B_9717", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا بزاف على التوضيح ديالكوم. غادي نبلغ الفريق الطبي ديالنا بهاد التفاصيل وإن شاء الله يتواصلوا معكوم قريبا.", "created_at": "2026-04-02T14:14:14.488043", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي، شكرا بزاف على التوضيح ديالكوم. غا مرحبا الله اودي، شكرا بزاف على التوضيح ديالكوم. غادي نبلغ الفريق الطبي ديالنا بهاد التفاصيل وإن شاء الله يتواصلوا معكوم قريبا....
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[{"id": 10797, "message_id": " [{"id": 10797, "message_id": "A514C5ADAE3A2D94A00814D9667C16B9", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"ماشي مشكل مرحبا بك، بلحق باقي ليك واحد 600 درهم كنتي قلتي ليا غادوز تخلصها ليا البارح وما دزتيش، صافي ديك الساعة إلى قدرتي شوف غير إمتى ودوز عندي باش تخلص ليا ديك 600 درهم ومرحبا بك ف أي وقت.\"\n\n**Latin Script:**\n\"Machi mouchkil marhba bik, bel-heqq baqa lik wahed 600 dh kounti goulti liya gha douz tkhalles-ha liya l-bareh o ma douztich. Safi dik sa3a ila qderti chouf ghir imta o douz 3andi bach tkhalles liya dik 600 dh o marhba bik f ay waqt.\"", "created_at": "2026-04-02T14:08:59.725499", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2585/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10798, "message_id": "AC85B9BEC366A846FACCC27131440869", "sender": "user", "message_type": "text", "content": "<reply_to>[Audio Message]</reply_to> Hhh Ina 600", "created_at": "2026-04-02T14:13:07.106600", "media_url": null, "media_mime_type": null}, {"id": 10799, "message_id": "AC730E2D47B18CCBEF41BDF670AADEB0", "sender": "user", "message_type": "text", "content": "Rah 3titik 1000 dh", "created_at": "2026-04-02T14:13:13.261865", "media_url": null, "media_mime_type": null}, {"id": 10800, "message_id": "bot_AC730E2D47B18CCBEF41BDF670AADEB0_4682", "sender": "bot", "message_type": "text", "content": "اهاه مرحبا، شكرا على التوضيح. غادي نبلغ الفريق ديالنا بالموضوع وإن شاء الله يتواصلوا معكوم باش يتأكدو من التفاصيل.", "created_at": "2026-04-02T14:13:34.659444", "media_url": null, "media_mime_type": null}, {"id": 10801, "message_id": "A5908EBDF9C25EDAFA0DF8C157162FA4", "sender": "bot", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ المقطع الصوتي باللهجة المغربية:\n\n**\"سمحي ليا آ سيدي، تخلطت مع واحد السيد مع عثماني تا هو، عليها قلتها لك. ولكن كتقولي السبت، أنا عطيتك رونديفو السبت مع الوحدة.\"**", "created_at": "2026-04-02T14:13:52.734253", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2586/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10802, "message_id": "AC6AE3933DA2A315C2E53F83A437EB4B", "sender": "user", "message_type": "text", "content": "200 radio\n200 istichaara\n600 : netwayage", "created_at": "2026-04-02T14:13:53.046248", "media_url": null, "media_mime_type": null}, {"id": 10803, "message_id": "A5247EF5196029A005D923759B44F350", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-02T14:13:58.646531", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2587/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10804, "message_id": "bot_AC6AE3933DA2A315C2E53F83A437EB4B_9717", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا بزاف على التوضيح ديالكوم. غادي نبلغ الفريق الطبي ديالنا بهاد التفاصيل وإن شاء الله يتواصلوا معكوم قريبا.", "created_at": "2026-04-02T14:14:14.488043", "media_url": null, "media_mime_type": null}, {"id": 10805, "message_id": "AC47A8B3DB1481F290CE4850E19A3AA1", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here’s the transcription of the audio in Moroccan Darija:\n\nدابا بختيرة ما بقيت فهمت منك والو، مرة كتقولي ما عندكش الرونديفو، مرة كتقولي عندك الرونديفو، مرة كتقولي باقي عندك 600 درهم، باقي... اختي أنا هدرت معاك ف الصباح قولت ليك واش نجي نهار السبت، قولتي ليا سينا ما كاينش الرونديفو، أنا درت البروغرام ديالي نهار السبت طالع ل سبتة إن شاء الله، يعني غير قادو الأمور ديالكم باش توضحوا لينا باش حنا نكونوا فاهمين، أوكي؟", "created_at": "2026-04-02T14:14:40.934226", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2588/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10806, "message_id": "A52C9FEDAD21BB2BA85CB50E8A21A4CE", "sender": "bot", "message_type": "text", "content": "3aytli", "created_at": "2026-04-02T14:14:48.868964", "media_url": null, "media_mime_type": null}, {"id": 10807, "message_id": "A55D5C753A902501D636A6F7242BED5D", "sender": "bot", "message_type": "text", "content": "N9dar n3aytlk", "created_at": "2026-04-02T14:14:55.829421", "media_url": null, "media_mime_type": null}, {"id": 10811, "message_id": "bot_AC47A8B3DB1481F290CE4850E19A3AA1_2946", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-04-02T14:15:02.494100", "media_url": null, "media_mime_type": null}]...
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فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراي فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻...
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[{"id": 10800, "message_id": " [{"id": 10800, "message_id": "bot_AC730E2D47B18CCBEF41BDF670AADEB0_4682", "sender": "bot", "message_type": "text", "content": "اهاه مرحبا، شكرا على التوضيح. غادي نبلغ الفريق ديالنا بالموضوع وإن شاء الله يتواصلوا معكوم باش يتأكدو من التفاصيل.", "created_at": "2026-04-02T14:13:34.659444", "media_url": null, "media_mime_type": null}, {"id": 10801, "message_id": "A5908EBDF9C25EDAFA0DF8C157162FA4", "sender": "bot", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ المقطع الصوتي باللهجة المغربية:\n\n**\"سمحي ليا آ سيدي، تخلطت مع واحد السيد مع عثماني تا هو، عليها قلتها لك. ولكن كتقولي السبت، أنا عطيتك رونديفو السبت مع الوحدة.\"**", "created_at": "2026-04-02T14:13:52.734253", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2586/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10802, "message_id": "AC6AE3933DA2A315C2E53F83A437EB4B", "sender": "user", "message_type": "text", "content": "200 radio\n200 istichaara\n600 : netwayage", "created_at": "2026-04-02T14:13:53.046248", "media_url": null, "media_mime_type": null}, {"id": 10803, "message_id": "A5247EF5196029A005D923759B44F350", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-02T14:13:58.646531", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2587/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10804, "message_id": "bot_AC6AE3933DA2A315C2E53F83A437EB4B_9717", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا بزاف على التوضيح ديالكوم. غادي نبلغ الفريق الطبي ديالنا بهاد التفاصيل وإن شاء الله يتواصلوا معكوم قريبا.", "created_at": "2026-04-02T14:14:14.488043", "media_url": null, "media_mime_type": null}, {"id": 10805, "message_id": "AC47A8B3DB1481F290CE4850E19A3AA1", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here’s the transcription of the audio in Moroccan Darija:\n\nدابا بختيرة ما بقيت فهمت منك والو، مرة كتقولي ما عندكش الرونديفو، مرة كتقولي عندك الرونديفو، مرة كتقولي باقي عندك 600 درهم، باقي... اختي أنا هدرت معاك ف الصباح قولت ليك واش نجي نهار السبت، قولتي ليا سينا ما كاينش الرونديفو، أنا درت البروغرام ديالي نهار السبت طالع ل سبتة إن شاء الله، يعني غير قادو الأمور ديالكم باش توضحوا لينا باش حنا نكونوا فاهمين، أوكي؟", "created_at": "2026-04-02T14:14:40.934226", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2588/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10806, "message_id": "A52C9FEDAD21BB2BA85CB50E8A21A4CE", "sender": "bot", "message_type": "text", "content": "3aytli", "created_at": "2026-04-02T14:14:48.868964", "media_url": null, "media_mime_type": null}, {"id": 10807, "message_id": "A55D5C753A902501D636A6F7242BED5D", "sender": "bot", "message_type": "text", "content": "N9dar n3aytlk", "created_at": "2026-04-02T14:14:55.829421", "media_url": null, "media_mime_type": null}, {"id": 10811, "message_id": "bot_AC47A8B3DB1481F290CE4850E19A3AA1_2946", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-04-02T14:15:02.494100", "media_url": null, "media_mime_type": null}, {"id": 10812, "message_id": "AC057499704985093F6F3B27DC06F74D", "sender": "user", "message_type": "text", "content": "Att 5 min", "created_at": "2026-04-02T14:15:04.535784", "media_url": null, "media_mime_type": null}, {"id": 10813, "message_id": "A511D1DEF4DDBC22FAC922DF18E09671", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-04-02T14:15:06.824779", "media_url": null, "media_mime_type": null}, {"id": 10814, "message_id": "bot_AC057499704985093F6F3B27DC06F74D_6212", "sender": "bot", "message_type": "text", "content": "شكرا بزاف، غادي نصيفط للفريق أنك طالب يتواصلوا معك بعد 5 دقايق إن شاء الله. إذا احتاجتي شي حاجة أخرى، أنا هنا.", "created_at": "2026-04-02T14:15:13.313335", "media_url": null, "media_mime_type": null}]...
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شكرا بزاف، غادي نصيفط للفريق أنك طالب يتواصلوا معك شكرا بزاف، غادي نصيفط للفريق أنك طالب يتواصلوا معك بعد 5 دقايق إن شاء الله. إذا احتاجتي شي حاجة أخرى، أنا هنا....
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[{"id": 10804, "message_id": " [{"id": 10804, "message_id": "bot_AC6AE3933DA2A315C2E53F83A437EB4B_9717", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا بزاف على التوضيح ديالكوم. غادي نبلغ الفريق الطبي ديالنا بهاد التفاصيل وإن شاء الله يتواصلوا معكوم قريبا.", "created_at": "2026-04-02T14:14:14.488043", "media_url": null, "media_mime_type": null}, {"id": 10805, "message_id": "AC47A8B3DB1481F290CE4850E19A3AA1", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here’s the transcription of the audio in Moroccan Darija:\n\nدابا بختيرة ما بقيت فهمت منك والو، مرة كتقولي ما عندكش الرونديفو، مرة كتقولي عندك الرونديفو، مرة كتقولي باقي عندك 600 درهم، باقي... اختي أنا هدرت معاك ف الصباح قولت ليك واش نجي نهار السبت، قولتي ليا سينا ما كاينش الرونديفو، أنا درت البروغرام ديالي نهار السبت طالع ل سبتة إن شاء الله، يعني غير قادو الأمور ديالكم باش توضحوا لينا باش حنا نكونوا فاهمين، أوكي؟", "created_at": "2026-04-02T14:14:40.934226", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2588/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10806, "message_id": "A52C9FEDAD21BB2BA85CB50E8A21A4CE", "sender": "bot", "message_type": "text", "content": "3aytli", "created_at": "2026-04-02T14:14:48.868964", "media_url": null, "media_mime_type": null}, {"id": 10807, "message_id": "A55D5C753A902501D636A6F7242BED5D", "sender": "bot", "message_type": "text", "content": "N9dar n3aytlk", "created_at": "2026-04-02T14:14:55.829421", "media_url": null, "media_mime_type": null}, {"id": 10811, "message_id": "bot_AC47A8B3DB1481F290CE4850E19A3AA1_2946", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-04-02T14:15:02.494100", "media_url": null, "media_mime_type": null}, {"id": 10812, "message_id": "AC057499704985093F6F3B27DC06F74D", "sender": "user", "message_type": "text", "content": "Att 5 min", "created_at": "2026-04-02T14:15:04.535784", "media_url": null, "media_mime_type": null}, {"id": 10813, "message_id": "A511D1DEF4DDBC22FAC922DF18E09671", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-04-02T14:15:06.824779", "media_url": null, "media_mime_type": null}, {"id": 10814, "message_id": "bot_AC057499704985093F6F3B27DC06F74D_6212", "sender": "bot", "message_type": "text", "content": "شكرا بزاف، غادي نصيفط للفريق أنك طالب يتواصلوا معك بعد 5 دقايق إن شاء الله. إذا احتاجتي شي حاجة أخرى، أنا هنا.", "created_at": "2026-04-02T14:15:13.313335", "media_url": null, "media_mime_type": null}, {"id": 10815, "message_id": "AC2F5C29E81AAC964E0CA6C92208D1BB", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a section of a white office desk with various objects laid out on it. Visible items include a large black Casio calculator, a pair of red-handled pliers or snips, a black smartphone, a blue notebook, a clear ballpoint pen, an item resembling a staple remover, a metal hole punch or stapler, a pen holder containing pens, a highlighter, and markers, and a mesh container for small items. In the upper right, part of a computer monitor shows a technical drawing or engineering schematic, with several labeled mechanical parts and dimensions. There are also some small black plastic fragments or broken pieces on the desk.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"CASIO\",\n \"DJ-120D PLUS\",\n \"CUT UP 5/4\",\n \"ON\",\n\nUser message context: Khadam khti", "created_at": "2026-04-02T14:15:17.125884", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2589/download", "media_mime_type": "image/jpeg"}, {"id": 10816, "message_id": "A5CDC022666D968E2FAF589CD9DFADE0", "sender": "bot", "message_type": "text", "content": "Marhba", "created_at": "2026-04-02T14:15:23.874304", "media_url": null, "media_mime_type": null}, {"id": 10817, "message_id": "A525CBB709D363AF31211758BA93691C", "sender": "bot", "message_type": "text", "content": "Ana anxrahlk audio", "created_at": "2026-04-02T14:15:30.174628", "media_url": null, "media_mime_type": null}, {"id": 10818, "message_id": "bot_AC2F5C29E81AAC964E0CA6C92208D1BB_4035", "sender": "bot", "message_type": "text", "content": "شكرا على الصورة، ولكن هاد الصورة فيها أدوات مكتبية ومافيها حتى شي معلومة طبية أو سنان. واش كاين شي حاجة معينة بغيتي توضحها أو تسول عليها؟ إذا عندك شي سؤال أو وثيقة طبية خاصة بالأسنان، صيفطها وغادي نعاونك بما قدرت إن شاء الله.", "created_at": "2026-04-02T14:15:36.268336", "media_url": null, "media_mime_type": null}]...
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شكرا على الصورة، ولكن هاد الصورة فيها أدوات مكتبية شكرا على الصورة، ولكن هاد الصورة فيها أدوات مكتبية ومافيها حتى شي معلومة طبية أو سنان. واش كاين شي حاجة معينة بغيتي توضحها أو تسول عليها؟ إذا عندك شي سؤال أو وثيقة طبية خاصة بالأسنان، صيفطها وغادي نعاونك بما قدرت إن شاء الله....
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[{"id": 10813, "message_id": " [{"id": 10813, "message_id": "A511D1DEF4DDBC22FAC922DF18E09671", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-04-02T14:15:06.824779", "media_url": null, "media_mime_type": null}, {"id": 10814, "message_id": "bot_AC057499704985093F6F3B27DC06F74D_6212", "sender": "bot", "message_type": "text", "content": "شكرا بزاف، غادي نصيفط للفريق أنك طالب يتواصلوا معك بعد 5 دقايق إن شاء الله. إذا احتاجتي شي حاجة أخرى، أنا هنا.", "created_at": "2026-04-02T14:15:13.313335", "media_url": null, "media_mime_type": null}, {"id": 10815, "message_id": "AC2F5C29E81AAC964E0CA6C92208D1BB", "sender": "user", "message_type": "image", "content": "Image description: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a tabletop workspace. Objects visible include a black smartphone, a transparent pen with a golden tip, a calculator (brand: Casio, model MJ-120D), a pair of scissors or shears with red and black handles (brand: BELLOTA), a metallic stapler or hole puncher, a blue notebook, two black mesh pen holders (one containing markers, highlighters, a pencil, and a pen), and a flat computer monitor displaying a technical drawing with mechanical part details. Some small fragments of broken black plastic are scattered near the pen. The workspace background is white. The monitor is connected via a visible cable. Parts of a keyboard or additional items are out of frame.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"CASIO\",\n \"MJ-120D\",\n \"\n\nUser message context: Khadam khti", "created_at": "2026-04-02T14:15:17.125884", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2589/download", "media_mime_type": "image/jpeg"}, {"id": 10816, "message_id": "A5CDC022666D968E2FAF589CD9DFADE0", "sender": "bot", "message_type": "text", "content": "Marhba", "created_at": "2026-04-02T14:15:23.874304", "media_url": null, "media_mime_type": null}, {"id": 10817, "message_id": "A525CBB709D363AF31211758BA93691C", "sender": "bot", "message_type": "text", "content": "Ana anxrahlk audio", "created_at": "2026-04-02T14:15:30.174628", "media_url": null, "media_mime_type": null}, {"id": 10818, "message_id": "bot_AC2F5C29E81AAC964E0CA6C92208D1BB_4035", "sender": "bot", "message_type": "text", "content": "شكرا على الصورة، ولكن هاد الصورة فيها أدوات مكتبية ومافيها حتى شي معلومة طبية أو سنان. واش كاين شي حاجة معينة بغيتي توضحها أو تسول عليها؟ إذا عندك شي سؤال أو وثيقة طبية خاصة بالأسنان، صيفطها وغادي نعاونك بما قدرت إن شاء الله.", "created_at": "2026-04-02T14:15:36.268336", "media_url": null, "media_mime_type": null}, {"id": 10819, "message_id": "A5FEEA7168DADAE03FA588737F623C99", "sender": "bot", "message_type": "voice", "content": "[Voice message] عافاك هاد الكتابة هادي متبقاش تجاوب هاد الروبو اللي كيجاوبك.", "created_at": "2026-04-02T14:15:48.075208", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2590/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10820, "message_id": "A554D7C95EE7C4D87874821384B3A783", "sender": "bot", "message_type": "voice", "content": "[Voice message] بالطبع، إليك التفريغ الكامل للمقطع الصوتي:\n\n\"قلتي لي غتخالفطيني مع واحد السيدي سميتو حتى هو العثماني محمد، تخالفطيني معاه وهو هضر معايا وقالي خصو rendez-vous مع الـ 10 ديال الصباح، والـ 10 د الصباح أنا عندي عامرة، وأنا déjà أصلا عاطياك rendez-vous من داك النهار زعما، عاطياك مع الـ 1، الـ 1 لـ 2. فدبا، هذا، زعما إلى بغيتي تجي وعندك rendez-vous ديالك من الـ 1 لـ 2 مرحبا بيك.\"", "created_at": "2026-04-02T14:16:12.081645", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2591/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10821, "message_id": "3EB0F3BE59F00F719F35BD", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL OTMANI Mohamed*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *samedi 04 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 4 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-02T14:16:19.478201", "media_url": null, "media_mime_type": null}, {"id": 10822, "message_id": "AC0D0EFD99848C6FCB761B610CECEAF6", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio in Moroccan Darija:\n\n\"وهاد الصباح سقسيتك قلتي لينا ماكايناش شي رانديفو الصباح، وعملت بروكراام ديالي مع الدراري وغادي نسافر إن شاء الله لسبتة، يعني ماعندي كيفاش نعمل، يعني لو كنتي قلتي ليا الصباح هاد الهضرة هادي كنت غادي نضرب حسابي.\"", "created_at": "2026-04-02T14:17:03.728740", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2592/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10823, "message_id": "A5BA8C79846E2EF4D90DA59C1B528013", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-02T14:17:26.340298", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2593/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10824, "message_id": "bot_AC0D0EFD99848C6FCB761B610CECEAF6_7801", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح ديالك وعلى التفريغ الصوتي. غادي نبلغ الفريق الطبي ديالنا بهاد المستجدات باش يتابعوا معاك مباشرة ويشوفوا الحل المناسب إن شاء الله. إذا احتاجتي شي حاجة أخرى، أنا هنا.", "created_at": "2026-04-02T14:17:41.549510", "media_url": null, "media_mime_type": null}]...
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شكرا بزاف على التوضيح ديالك وعلى التفريغ الصوتي. غ شكرا بزاف على التوضيح ديالك وعلى التفريغ الصوتي. غادي نبلغ الفريق الطبي ديالنا بهاد المستجدات باش يتابعوا معاك مباشرة ويشوفوا الحل المناسب إن شاء الله. إذا احتاجتي شي حاجة أخرى، أنا هنا....
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[{"id": 10817, "message_id": " [{"id": 10817, "message_id": "A525CBB709D363AF31211758BA93691C", "sender": "bot", "message_type": "text", "content": "Ana anxrahlk audio", "created_at": "2026-04-02T14:15:30.174628", "media_url": null, "media_mime_type": null}, {"id": 10818, "message_id": "bot_AC2F5C29E81AAC964E0CA6C92208D1BB_4035", "sender": "bot", "message_type": "text", "content": "شكرا على الصورة، ولكن هاد الصورة فيها أدوات مكتبية ومافيها حتى شي معلومة طبية أو سنان. واش كاين شي حاجة معينة بغيتي توضحها أو تسول عليها؟ إذا عندك شي سؤال أو وثيقة طبية خاصة بالأسنان، صيفطها وغادي نعاونك بما قدرت إن شاء الله.", "created_at": "2026-04-02T14:15:36.268336", "media_url": null, "media_mime_type": null}, {"id": 10819, "message_id": "A5FEEA7168DADAE03FA588737F623C99", "sender": "bot", "message_type": "voice", "content": "[Voice message] عافاك هاد الكتابة هادي متبقاش تجاوب هاد الروبو اللي كيجاوبك.", "created_at": "2026-04-02T14:15:48.075208", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2590/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10820, "message_id": "A554D7C95EE7C4D87874821384B3A783", "sender": "bot", "message_type": "voice", "content": "[Voice message] بالطبع، إليك التفريغ الكامل للمقطع الصوتي:\n\n\"قلتي لي غتخالفطيني مع واحد السيدي سميتو حتى هو العثماني محمد، تخالفطيني معاه وهو هضر معايا وقالي خصو rendez-vous مع الـ 10 ديال الصباح، والـ 10 د الصباح أنا عندي عامرة، وأنا déjà أصلا عاطياك rendez-vous من داك النهار زعما، عاطياك مع الـ 1، الـ 1 لـ 2. فدبا، هذا، زعما إلى بغيتي تجي وعندك rendez-vous ديالك من الـ 1 لـ 2 مرحبا بيك.\"", "created_at": "2026-04-02T14:16:12.081645", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2591/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10821, "message_id": "3EB0F3BE59F00F719F35BD", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL OTMANI Mohamed*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *samedi 04 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 4 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-02T14:16:19.478201", "media_url": null, "media_mime_type": null}, {"id": 10822, "message_id": "AC0D0EFD99848C6FCB761B610CECEAF6", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio in Moroccan Darija:\n\n\"وهاد الصباح سقسيتك قلتي لينا ماكايناش شي رانديفو الصباح، وعملت بروكراام ديالي مع الدراري وغادي نسافر إن شاء الله لسبتة، يعني ماعندي كيفاش نعمل، يعني لو كنتي قلتي ليا الصباح هاد الهضرة هادي كنت غادي نضرب حسابي.\"", "created_at": "2026-04-02T14:17:03.728740", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2592/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10823, "message_id": "A5BA8C79846E2EF4D90DA59C1B528013", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-02T14:17:26.340298", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2593/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10824, "message_id": "bot_AC0D0EFD99848C6FCB761B610CECEAF6_7801", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح ديالك وعلى التفريغ الصوتي. غادي نبلغ الفريق الطبي ديالنا بهاد المستجدات باش يتابعوا معاك مباشرة ويشوفوا الحل المناسب إن شاء الله. إذا احتاجتي شي حاجة أخرى، أنا هنا.", "created_at": "2026-04-02T14:17:41.549510", "media_url": null, "media_mime_type": null}, {"id": 10825, "message_id": "A53E2336CE9E85AE03ACEC32EC5EB03C", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-02T14:17:42.126407", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2594/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10826, "message_id": "A531CFAB0F92AD1924B54905E4703452", "sender": "bot", "message_type": "voice", "content": "[Voice message] The transcription of the audio is as follows:\n\n**Arabic script:**\n\"عفوا دليلة، باش نمسح الرونديفو ديالك هادا ديال هاد السبت ونشوفوا زعما اشمن نهار نعطيك.\"\n\n**Latin script (Moroccan Darija):**\n\"Afwan Dalila, bash nmsah l-rendez-vous dyalk hada dyal had es-sebt, u nshufu za'ma ashmen nhar n'tik.\"\n\n**English translation (for context):**\n\"Sorry Dalila, I need to cancel your appointment for this Saturday and see which day I can give you instead.\"", "created_at": "2026-04-02T14:18:27.872980", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2595/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10827, "message_id": "ACD76D362268604A534DE8E9F1E0E67B", "sender": "user", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ المقطع الصوتي باللهجة المغربية:\n\n\"لا داكشي بسباب.. داكشي راه غير مسحّب، وغانسافرو إن شاء الله. باقي ما عارفش اختي، أنا غنفكر وغادي نقوليك إن شاء الله. المهم لي كاين أنا غادي نعلمك بيه. شكرا بزاف.\"", "created_at": "2026-04-02T14:18:56.389006", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2596/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10828, "message_id": "bot_ACD76D362268604A534DE8E9F1E0E67B_2261", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح والتفريغ الصوتي. غادي نبلغ الفريق الطبي ديالنا أنك مسافر ومازال ما قررتيش نهار جديد للرونديفو، وغادي يعلموك بأي جديد إن شاء الله. إذا احتاجتي شي مساعدة أخرى، أنا هنا.", "created_at": "2026-04-02T14:19:27.331560", "media_url": null, "media_mime_type": null}]...
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شكرا بزاف على التوضيح والتفريغ الصوتي. غادي نبلغ ا شكرا بزاف على التوضيح والتفريغ الصوتي. غادي نبلغ الفريق الطبي ديالنا أنك مسافر ومازال ما قررتيش نهار جديد للرونديفو، وغادي يعلموك بأي جديد إن شاء الله. إذا احتاجتي شي مساعدة أخرى، أنا هنا....
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[{"id": 8121, "message_id": "3 [{"id": 8121, "message_id": "3EB0B73CC931A1AE5C3FA1", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*AMELLAL Fouad*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 30 mars 2026* à *18:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 30 مارس 2026* على الساعة *18:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-28T14:41:42.547689", "media_url": null, "media_mime_type": null}, {"id": 8221, "message_id": "3EB01CD9F82BEC1F9B130E", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a dental-themed promotional graphic. In the foreground, there is a large cartoon tooth character with a smiling face, black eyes, raised eyebrows, and a thumb up gesture. The tooth character is holding a small spiral notepad featuring a green check mark inside a box. Behind the cartoon character, the background is a blurred image of a dental office, including a dental chair and clinical furniture. At the top of the image, the logo for 'Tanger Bay Dental Center' is visible, featuring a white stylized tooth and the clinic name. Central text in bold white letters on a blue background reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a green check mark. Below, another blue text bar states 'CHEZ TANGER BAY DENTAL CENTER.' The overall tone is friendly and reassuring, aiming to confirm a dental appointment.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"per\n\nUser message context: Salut *AMELLAL Fouad*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *lundi 30 mars 2026*\r\n🕘 Heure : *18:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-28T23:02:42.124714", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1790/download", "media_mime_type": "image/jpeg"}, {"id": 8564, "message_id": "3EB08C81E1DF7A6087DEA7", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*AMELLAL Fouad*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 30 mars 2026* à *18:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 30 مارس 2026* على الساعة *18:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-30T08:06:46.586565", "media_url": null, "media_mime_type": null}, {"id": 8600, "message_id": "A5058E12E4ACE2264FE231C8885569B2", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script) with the French loanwords as spoken:\n\n\"السلام عليكم، صافا لاباس عليك؟ كنتمنى تكون مزيان بخير وعلى خير. خاي الله يخليك كونفيرمي معايا على حساب لورونديفو واش غتجي ولا مغتجيشي، باش أنا كنعرف راسي شنو غنعمل واش نخلي ليكم لورونديفو ديالكم ولا نعمرو بناس خرين حيت الناس كيسقسيوني. رد عليا عافاك، شكراً.\"\n\n**Latin Script Version (Transcription):**\n\"Assalamu alaykum, ça va labas 3lik? Kantmenna tkoun mzyan bikhir wa 3la khir. Khay lah ykhallik confirmer m3aya 3la 7sab le rendez-vous wach ghatji wlla ma-ghatjichi, bach ana k-na3ref rassi chnou gha-n3mel wach nkhalli likom le rendez-vous dyalkom wlla n-3emmrou b nas khrin hit n-nas kaysaqsyouni. Rod 3lia 3afak, chokran.\"", "created_at": "2026-03-30T08:51:55.053080", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1870/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8601, "message_id": "3A6E2E64FB35893EAD4A", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\nألو، كيدايرة؟ لاباس عليك؟ بيخير؟ مزيان؟ صافي إن شاء الله، c'est confirmé le rendez-vous مع الستة. الله يخليك شكراً.\n\n**Latin Script:**\nAllo, kidayra? Labas 3lik? Bikher? Mzyan? Safi in sha Allah, c’est confirmé le rendez-vous m3a l-setta. Allah ykhallik chokran.", "created_at": "2026-03-30T08:53:50.270339", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1871/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8604, "message_id": "bot_3A6E2E64FB35893EAD4A_4687", "sender": "bot", "message_type": "text", "content": "مرحبا شكرا بزاف على التأكيد ديالك Fouad 😊 الموعد ديالك مع الدكتور هايثم بوتيب غادي يبقى محفوظ ليكوم نهار الاثنين 30 مارس 2026 على الساعة 18:00. نتسناوكوم إن شاء الله، وأي سؤال حنا رهن الاشارة!", "created_at": "2026-03-30T08:54:29.049876", "media_url": null, "media_mime_type": null}]...
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مرحبا شكرا بزاف على التأكيد ديالك Fouad 😊 الموعد د مرحبا شكرا بزاف على التأكيد ديالك Fouad 😊 الموعد ديالك مع الدكتور هايثم بوتيب غادي يبقى محفوظ ليكوم نهار الاثنين 30 مارس 2026 على الساعة 18:00. نتسناوكوم إن شاء الله، وأي سؤال حنا رهن الاشارة!...
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[{"id": 8206, "message_id": "A [{"id": 8206, "message_id": "ACB18D0BE35315897B0B3A3DC5D4EE09", "sender": "user", "message_type": "text", "content": "سلام", "created_at": "2026-03-28T20:38:08.583308", "media_url": null, "media_mime_type": null}, {"id": 8207, "message_id": "A543F81CFFD47768482CCC5B6F027216", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-28T20:38:08.971435", "media_url": null, "media_mime_type": null}, {"id": 8208, "message_id": "AC1D2C4E3CD279DA49AFCC818FC1AC96", "sender": "user", "message_type": "text", "content": "بغيت نعالج اللثة هربات شوية على السنان او حتى التسوس", "created_at": "2026-03-28T20:39:26.149294", "media_url": null, "media_mime_type": null}, {"id": 8210, "message_id": "A53828821951C7ED6D227E9D2BDB50D3", "sender": "bot", "message_type": "text", "content": "مرحبا", "created_at": "2026-03-28T21:14:44.092648", "media_url": null, "media_mime_type": null}, {"id": 8211, "message_id": "AC4885067B8ED0F7A263DFA1D6348042", "sender": "user", "message_type": "text", "content": "نقدر نعرف شحال التكاليف", "created_at": "2026-03-28T21:34:01.239911", "media_url": null, "media_mime_type": null}, {"id": 8328, "message_id": "A5D1373F974DCFF074A613CBCA86E791", "sender": "bot", "message_type": "voice", "content": "[Voice message] إليك التفريغ الصوتي للمقطع بالدارجة المغربية:\n\n\"السلام عليكم، كيف دايرة؟ لاباس مزيان؟ بخير؟ بالنسبة للكونسيلطاسيون ميتين درهم، والراديو ديال السنان ميتين درهم. كتجي كنعملوا ليك الراديو، كتدخل عند الطبيب كيشرح ليك شنو عندك، زعما كيشوف ليك الراديو، كيشرح ليك شنو هما المشاكل اللي عندك فالراديو، كيشرح ليك كلشي، وديك الساعة إن شاء الله تما كتقرر زعما واش تبدا العلاج ولا لا.\"", "created_at": "2026-03-29T13:41:25.432054", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1819/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8351, "message_id": "ACE9055AB8F929FF09AB8FFAFC244C4D", "sender": "user", "message_type": "text", "content": "Fin kayn tbib ftanja", "created_at": "2026-03-29T13:54:24.911972", "media_url": null, "media_mime_type": null}, {"id": 8352, "message_id": "bot_ACE9055AB8F929FF09AB8FFAFC244C4D_2971", "sender": "bot", "message_type": "text", "content": "Centre Dentaire Tanger Bay كاين ف Avenue Mohammed VI، Résidence Borj Khalij Tanger 3، étage 5، appartement numéro 197، Tanger \nhttps://maps.app.goo.gl/RCzcJXSXvgMzrRMFA", "created_at": "2026-03-29T13:54:43.896519", "media_url": null, "media_mime_type": null}]...
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Centre Dentaire Tanger Bay كاين ف Avenue Mohammed Centre Dentaire Tanger Bay كاين ف Avenue Mohammed VI، Résidence Borj Khalij Tanger 3، étage 5، appartement numéro 197، Tanger
https://maps.app.goo.gl/RCzcJXSXvgMzrRMFA...
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[{"id": 8206, "message_id": "A [{"id": 8206, "message_id": "ACB18D0BE35315897B0B3A3DC5D4EE09", "sender": "user", "message_type": "text", "content": "سلام", "created_at": "2026-03-28T20:38:08.583308", "media_url": null, "media_mime_type": null}, {"id": 8207, "message_id": "A543F81CFFD47768482CCC5B6F027216", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-03-28T20:38:08.971435", "media_url": null, "media_mime_type": null}, {"id": 8208, "message_id": "AC1D2C4E3CD279DA49AFCC818FC1AC96", "sender": "user", "message_type": "text", "content": "بغيت نعالج اللثة هربات شوية على السنان او حتى التسوس", "created_at": "2026-03-28T20:39:26.149294", "media_url": null, "media_mime_type": null}, {"id": 8210, "message_id": "A53828821951C7ED6D227E9D2BDB50D3", "sender": "bot", "message_type": "text", "content": "مرحبا", "created_at": "2026-03-28T21:14:44.092648", "media_url": null, "media_mime_type": null}, {"id": 8211, "message_id": "AC4885067B8ED0F7A263DFA1D6348042", "sender": "user", "message_type": "text", "content": "نقدر نعرف شحال التكاليف", "created_at": "2026-03-28T21:34:01.239911", "media_url": null, "media_mime_type": null}, {"id": 8328, "message_id": "A5D1373F974DCFF074A613CBCA86E791", "sender": "bot", "message_type": "voice", "content": "[Voice message] إليك التفريغ الصوتي للمقطع بالدارجة المغربية:\n\n\"السلام عليكم، كيف دايرة؟ لاباس مزيان؟ بخير؟ بالنسبة للكونسيلطاسيون ميتين درهم، والراديو ديال السنان ميتين درهم. كتجي كنعملوا ليك الراديو، كتدخل عند الطبيب كيشرح ليك شنو عندك، زعما كيشوف ليك الراديو، كيشرح ليك شنو هما المشاكل اللي عندك فالراديو، كيشرح ليك كلشي، وديك الساعة إن شاء الله تما كتقرر زعما واش تبدا العلاج ولا لا.\"", "created_at": "2026-03-29T13:41:25.432054", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1819/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8351, "message_id": "ACE9055AB8F929FF09AB8FFAFC244C4D", "sender": "user", "message_type": "text", "content": "Fin kayn tbib ftanja", "created_at": "2026-03-29T13:54:24.911972", "media_url": null, "media_mime_type": null}, {"id": 8352, "message_id": "bot_ACE9055AB8F929FF09AB8FFAFC244C4D_2971", "sender": "bot", "message_type": "text", "content": "Centre Dentaire Tanger Bay كاين ف Avenue Mohammed VI، Résidence Borj Khalij Tanger 3، étage 5، appartement numéro 197، Tanger \nhttps://maps.app.goo.gl/RCzcJXSXvgMzrRMFA", "created_at": "2026-03-29T13:54:43.896519", "media_url": null, "media_mime_type": null}, {"id": 8400, "message_id": "ACF8532F22CADAD15E3D59A0A865B196", "sender": "user", "message_type": "text", "content": "Ok xokran bzaaf", "created_at": "2026-03-29T14:25:47.585446", "media_url": null, "media_mime_type": null}, {"id": 8401, "message_id": "bot_ACF8532F22CADAD15E3D59A0A865B196_170", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 😊", "created_at": "2026-03-29T14:26:02.832167", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيكوم 😊
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[{"id": 8216, "message_id": "3 [{"id": 8216, "message_id": "3EB0627814C559E0E69FF1", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or informational graphic featuring a large, animated cartoon tooth character with a happy smile, large eyes, and eyebrows. The tooth is holding a spiral-bound notepad displaying a large green check mark. The tooth is also giving a thumbs up gesture. In the background, there is an out-of-focus dental clinic setting with a dental chair and equipment. The top portion contains a blue gradient banner with the logo of Tanger Bay Dental Center, which is a white tooth outline above the text 'TANGER BAY DENTAL CENTER'. Two additional text banners are present: one reading 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a green check mark, and the second reading 'CHEZ TANGER BAY DENTAL CENTER'. The overall tone is welcoming and positive.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_find\n\nUser message context: Salut *El-asery Sami*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. RIAD GUENNOUNI* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *lundi 30 mars 2026*\r\n🕘 Heure : *14:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-03-28T23:01:24.096048", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/1785/download", "media_mime_type": "image/jpeg"}, {"id": 8222, "message_id": "3A28A7EA5A1DF6B3C807", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-03-28T23:12:10.119472", "media_url": null, "media_mime_type": null}, {"id": 8594, "message_id": "3EB05C02858A4812B6CC03", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*El-asery Sami*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *lundi 30 mars 2026* à *14:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 30 مارس 2026* على الساعة *14:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-03-30T08:34:50.682359", "media_url": null, "media_mime_type": null}, {"id": 8609, "message_id": "3AB56836C15DFF8BB99D", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-03-30T09:01:36.452747", "media_url": null, "media_mime_type": null}, {"id": 8610, "message_id": "bot_3AB56836C15DFF8BB99D_3601", "sender": "bot", "message_type": "text", "content": "Parfait, à lundi 😊", "created_at": "2026-03-30T09:01:56.798090", "media_url": null, "media_mime_type": null}]...
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Parfait, à lundi 😊
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