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[{"id": 30243, "message_id": " [{"id": 30243, "message_id": "bot_AC840E3C3DA359673282FBC04363F1FC_9041", "sender": "bot", "message_type": "text", "content": "شكرا على التوضيح 😊 إذا بغيتي أي مساعدة إضافية أو عندك سؤال آخر على الموعد ديالكوم، أنا رهن الإشارة ديالكوم. نهاركم مبروك!", "created_at": "2026-05-15T17:03:26.137075", "media_url": null, "media_mime_type": null}, {"id": 30246, "message_id": "ACCAA28B1B148F2B0AD773EBFDC2C036", "sender": "user", "message_type": "text", "content": "شكرا بزاف نهارك سعيد", "created_at": "2026-05-15T17:03:46.433352", "media_url": null, "media_mime_type": null}, {"id": 30247, "message_id": "bot_ACCAA28B1B148F2B0AD773EBFDC2C036_6005", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 وقتما حتاجيتيو شي حاجة، حنا رهن الاشارة.", "created_at": "2026-05-15T17:03:59.092080", "media_url": null, "media_mime_type": null}, {"id": 33608, "message_id": "3EB0E99BF58AE256008CDC", "sender": "bot", "message_type": "image", "content": "Bonjour LATEIOUI NAIMA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 22 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 22 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-21T17:05:51.762103", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/9650/download", "media_mime_type": "image/jpeg"}, {"id": 33612, "message_id": "ACCDA3752492957ABAF5822A985F50DC", "sender": "user", "message_type": "text", "content": "سلام عليكم", "created_at": "2026-05-21T17:06:26.678963", "media_url": null, "media_mime_type": null}, {"id": 33613, "message_id": "bot_ACCDA3752492957ABAF5822A985F50DC_2474", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Dr DINANI Hicham وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-21T17:06:40.105662", "media_url": null, "media_mime_type": null}, {"id": 33614, "message_id": "AC5E85AA2FF621B2710531ACB47F09F7", "sender": "user", "message_type": "text", "content": "ما نقدرش الجمعة واش ممكن نخليها الإتنين؟", "created_at": "2026-05-21T17:06:44.346773", "media_url": null, "media_mime_type": null}, {"id": 33615, "message_id": "bot_AC5E85AA2FF621B2710531ACB47F09F7_7549", "sender": "bot", "message_type": "text", "content": "كنا حاجزين هاد الوقت غير على قبلكوم. واش كاين شي إمكانية تجيو واخا هكاك؟ يلا كان ضروري نأجلو، ماشي مشكيل 😊", "created_at": "2026-05-21T17:06:58.005203", "media_url": null, "media_mime_type": null}, {"id": 33616, "message_id": "AC10F5256FCC4FC90614304275F845BA", "sender": "user", "message_type": "text", "content": "ولا نجي ندخل نيشان حيت عندي الخدمة مزيرة بزاف", "created_at": "2026-05-21T17:07:07.460273", "media_url": null, "media_mime_type": null}, {"id": 33617, "message_id": "bot_AC10F5256FCC4FC90614304275F845BA_4657", "sender": "bot", "message_type": "text", "content": "فهمتك، الله يعاونك مع الخدمة. يلا بغيتي نأجلو الموعد للإثنين، قولي لي باش نبلغ الفريق وغادي يتواصلوا بيكوم إن شاء الله. واش نأجل لكوم للاثنين ولا تفضلو تبقاو على الجمعة؟", "created_at": "2026-05-21T17:07:20.243283", "media_url": null, "media_mime_type": null}, {"id": 33618, "message_id": "AC8D41CFE9C564FBFC1C7FEBD85EE872", "sender": "user", "message_type": "text", "content": "الإتنين ان شاءالله", "created_at": "2026-05-21T17:07:40.244849", "media_url": null, "media_mime_type": null}, {"id": 33620, "message_id": "bot_AC8D41CFE9C564FBFC1C7FEBD85EE872_1842", "sender": "bot", "message_type": "text", "content": "واخا LATEIOUI NAIMA، بلغنا الفريق وغادي يتواصلوا بيكوم باش يأكدو الموعد الجديد للإثنين إن شاء الله 🙏🏻", "created_at": "2026-05-21T17:07:53.440259", "media_url": null, "media_mime_type": null}]...
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واخا LATEIOUI NAIMA، بلغنا الفريق وغادي يتواصلوا ب واخا LATEIOUI NAIMA، بلغنا الفريق وغادي يتواصلوا بيكوم باش يأكدو الموعد الجديد للإثنين إن شاء الله 🙏🏻...
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[{"id": 30247, "message_id": " [{"id": 30247, "message_id": "bot_ACCAA28B1B148F2B0AD773EBFDC2C036_6005", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 وقتما حتاجيتيو شي حاجة، حنا رهن الاشارة.", "created_at": "2026-05-15T17:03:59.092080", "media_url": null, "media_mime_type": null}, {"id": 33608, "message_id": "3EB0E99BF58AE256008CDC", "sender": "bot", "message_type": "image", "content": "Bonjour LATEIOUI NAIMA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 22 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 22 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-21T17:05:51.762103", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/9650/download", "media_mime_type": "image/jpeg"}, {"id": 33612, "message_id": "ACCDA3752492957ABAF5822A985F50DC", "sender": "user", "message_type": "text", "content": "سلام عليكم", "created_at": "2026-05-21T17:06:26.678963", "media_url": null, "media_mime_type": null}, {"id": 33613, "message_id": "bot_ACCDA3752492957ABAF5822A985F50DC_2474", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Dr DINANI Hicham وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-21T17:06:40.105662", "media_url": null, "media_mime_type": null}, {"id": 33614, "message_id": "AC5E85AA2FF621B2710531ACB47F09F7", "sender": "user", "message_type": "text", "content": "ما نقدرش الجمعة واش ممكن نخليها الإتنين؟", "created_at": "2026-05-21T17:06:44.346773", "media_url": null, "media_mime_type": null}, {"id": 33615, "message_id": "bot_AC5E85AA2FF621B2710531ACB47F09F7_7549", "sender": "bot", "message_type": "text", "content": "كنا حاجزين هاد الوقت غير على قبلكوم. واش كاين شي إمكانية تجيو واخا هكاك؟ يلا كان ضروري نأجلو، ماشي مشكيل 😊", "created_at": "2026-05-21T17:06:58.005203", "media_url": null, "media_mime_type": null}, {"id": 33616, "message_id": "AC10F5256FCC4FC90614304275F845BA", "sender": "user", "message_type": "text", "content": "ولا نجي ندخل نيشان حيت عندي الخدمة مزيرة بزاف", "created_at": "2026-05-21T17:07:07.460273", "media_url": null, "media_mime_type": null}, {"id": 33617, "message_id": "bot_AC10F5256FCC4FC90614304275F845BA_4657", "sender": "bot", "message_type": "text", "content": "فهمتك، الله يعاونك مع الخدمة. يلا بغيتي نأجلو الموعد للإثنين، قولي لي باش نبلغ الفريق وغادي يتواصلوا بيكوم إن شاء الله. واش نأجل لكوم للاثنين ولا تفضلو تبقاو على الجمعة؟", "created_at": "2026-05-21T17:07:20.243283", "media_url": null, "media_mime_type": null}, {"id": 33618, "message_id": "AC8D41CFE9C564FBFC1C7FEBD85EE872", "sender": "user", "message_type": "text", "content": "الإتنين ان شاءالله", "created_at": "2026-05-21T17:07:40.244849", "media_url": null, "media_mime_type": null}, {"id": 33620, "message_id": "bot_AC8D41CFE9C564FBFC1C7FEBD85EE872_1842", "sender": "bot", "message_type": "text", "content": "واخا LATEIOUI NAIMA، بلغنا الفريق وغادي يتواصلوا بيكوم باش يأكدو الموعد الجديد للإثنين إن شاء الله 🙏🏻", "created_at": "2026-05-21T17:07:53.440259", "media_url": null, "media_mime_type": null}, {"id": 33767, "message_id": "AC8EADD08DF4DF700A00AFABD1AFEA80", "sender": "user", "message_type": "text", "content": "واش الطبيب كيخدم غدا ما بين 12:30 و 14:30", "created_at": "2026-05-22T05:03:41.573801", "media_url": null, "media_mime_type": null}, {"id": 33768, "message_id": "bot_AC8EADD08DF4DF700A00AFABD1AFEA80_9381", "sender": "bot", "message_type": "text", "content": "نعم، الطبيب كيخدم غدا الجمعة ما بين 12:30 و 14:30، حيث التوقيت ديال رمضان هو من 10:30 حتى 16:30. مرحبا بيكوم في أي وقت مناسب ليكوم فهاد الفترة!", "created_at": "2026-05-22T05:04:08.228229", "media_url": null, "media_mime_type": null}]...
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نعم، الطبيب كيخدم غدا الجمعة ما بين 12:30 و 14:30، نعم، الطبيب كيخدم غدا الجمعة ما بين 12:30 و 14:30، حيث التوقيت ديال رمضان هو من 10:30 حتى 16:30. مرحبا بيكوم في أي وقت مناسب ليكوم فهاد الفترة!...
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[{"id": 30279, "message_id": " [{"id": 30279, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEEwMjU2QThGMTc3NzdGM0ZGMDQA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a person in profile view, facing left. The person is wearing a white headscarf with lace patterns and a dark-colored garment. The background is a plain light beige wall with no visible features. The person's facial features are visible in profile, with a slight smile. No dental or clinical intraoral details are visible, and the context appears non-medical.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No notable findings are visible; the image shows only the profile of a person without dental exposure or clinical context.\"\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"", "created_at": "2026-05-15T17:34:42.759704", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8822/download", "media_mime_type": "image/jpeg"}, {"id": 30280, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEE1NTMwNjk5OTZERUI4NUMyRjUA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a side profile (right lateral view) of a person standing against a plain, light-colored wall. The person is wearing a white hijab with lace detailing and a dark gray hoodie. The facial expression appears neutral to subtly smiling. No dental or medical instruments, dental chair, or clinical context is visible. The lighting is even and there are no obstructions or notable shadows.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No notable concern or clinical feature observed; this is a standard profile portrait.\"\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"recommended_questions\":", "created_at": "2026-05-15T17:34:44.087625", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8823/download", "media_mime_type": "image/jpeg"}, {"id": 30281, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFFRUE2QzMxNjE5RDVGNDQxRjUA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a person photographed in profile view, facing to the right. The individual is wearing a white headscarf with lace detailing, which covers the hair and neck. The person also wears a dark gray hooded sweatshirt with the hood resting on the shoulders. The person's eyes are closed, and lips are together in a neutral expression. The background is a plain, light-colored wall with no visible markings or text.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No notable concerns are observable in this profile view image of a person. No dental or medical issues are visible.\"\n },\n \"urgent_flags\": {\n \"needs_", "created_at": "2026-05-15T17:34:44.122938", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8824/download", "media_mime_type": "image/jpeg"}, {"id": 30282, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFBMDFEMjVDNURGRUVBNTZBREIA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image depicts a woman in profile view, facing to the right. She is wearing a white hijab with a lace pattern overlay and a white undercap. She is also wearing a dark-colored hooded garment, possibly a hoodie. The background is a plain, light-colored wall. The woman is smiling slightly and no dental or medical equipment is present. Only the right side of her face and upper torso are visible. The lighting is even and there are no visible distortions or obstructions.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No dental or medical concerns are visible in this profile photo.\"\n },\n \"urgent_flags\": {\n \"needs_urgent", "created_at": "2026-05-15T17:34:44.130242", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8825/download", "media_mime_type": "image/jpeg"}, {"id": 30283, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFGMjMxMTc4NzNGOTA4OEU1MUIA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a person in profile view, facing to the right, standing against a plain, light-colored wall. The individual is wearing a grey hooded top and a white headscarf with lace detailing covering the hair and neck. The face is visible from the side, and the person's expression appears neutral. There is no visible dental or medical context, no distinguishing background elements, and no visible text or labels. No teeth or oral structures are visible, and there are no obvious signs of swelling, asymmetry, or other notable facial features from this angle.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"There are no visible signs of concern or notable issues in this", "created_at": "2026-05-15T17:34:44.991015", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8826/download", "media_mime_type": "image/jpeg"}, {"id": 30284, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFGMjMxMTc4NzNGOTA4OEU1MUIA_9007", "sender": "bot", "message_type": "text", "content": "شكرا على إرسال الصورة، ولكن هاد الصورة باينة فيها فقط البروفيل ديال الشخص وما فيهاش تفاصيل واضحة على الأسنان أو الفم. إذا كان الهدف منها تقييم وضعية الأسنان أو شي حاجة طبية، من الأفضل تصور صورة واضحة للفم أو الأسنان مباشرة، أو تجيب معاكوم الصور والراديو عند الحضور للعيادة.\n\nإذا محتاجين شي تقييم أو استشارة، مرحبا نسجلو ليكوم موعد مع Dr Haitham Boutaib، أو إذا عندكوم سؤال آخر وضحوه ليا باش نعاونكوم أكثر.", "created_at": "2026-05-15T17:36:07.279975", "media_url": null, "media_mime_type": null}, {"id": 30285, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAERgWM0VCMEQ2QkE0M0ZEMTY3OTk2NzZCOQA=", "sender": "bot", "message_type": "text", "content": "شكرا على إرسال الصورة، ولكن هاد الصورة باينة فيها فقط البروفيل ديال الشخص وما فيهاش تفاصيل واضحة على الأسنان أو الفم.", "created_at": "2026-05-15T17:36:09.233299", "media_url": null, "media_mime_type": null}, {"id": 30286, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAERgWM0VCMEFGODEyNEZDNUU5NUNBODhGOAA=", "sender": "bot", "message_type": "text", "content": "إذا كان الهدف منها تقييم وضعية الأسنان أو شي حاجة طبية، من الأفضل تصور صورة واضحة للفم أو الأسنان مباشرة، أو تجيب معاكوم الصور والراديو عند الحضور للعيادة.", "created_at": "2026-05-15T17:36:10.616645", "media_url": null, "media_mime_type": null}, {"id": 30287, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAERgWM0VCMEI4RDg1NkJGRkFGRjlENDU4MwA=", "sender": "bot", "message_type": "text", "content": "إذا محتاجين شي تقييم أو استشارة، مرحبا نسجلو ليكوم موعد مع Dr Haitham Boutaib، أو إذا عندكوم سؤال آخر وضحوه ليا باش نعاونكوم أكثر.", "created_at": "2026-05-15T17:36:11.989757", "media_url": null, "media_mime_type": null}, {"id": 32804, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUM0E2OUFGRTIyRjgyRjE5QzdGMzMA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a gloved hand (wearing a black nitrile glove) holding a small white plastic bottle with a yellow label. The label reads: 'TopiGel Benzocaine Oral wounds 50 ml' in blue and black text. The bottle has a dispensing nozzle at the top, which appears clean. The background is a shiny, black or dark gray countertop with reflective speckles. There are some indistinct objects visible in the corners, including a translucent circular item partially visible at the lower left and a portion of a beige shoe at the lower right. Some packaging boxes are partially visible at the top edge of the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\"TopiGel\", \"Benzocaine\", \"Oral wounds\", \"50 ml\", \"21-400267.\n\nUser message context: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a gloved hand holding a small white bottle with a yellow label. The label reads: 'TopiGel® Benzocaine Oral wounds 50 ml'. The bottle appears to have a pump dispenser. The person is wearing a black glove, presumably nitrile or latex, which is commonly used in medical or dental settings. The background is a shiny, black speckled countertop, likely granite or similar material. There are some partially visible objects in the periphery, including a clear round object at the bottom left and a light-colored shoe at the bottom right. The setting appears to be a clinical or professional environment.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TopiGel®\",\n \"Benzocaine\",\n \"Oral wounds\",\n \"50 ml\"\n ],\n \"possible_conc", "created_at": "2026-05-20T11:24:27.351196", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9431/download", "media_mime_type": "image/jpeg"}, {"id": 32805, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUM0EyRDVCOUU4MEMyODNFMUNGNzkA", "sender": "user", "message_type": "text", "content": "9ol n n hesen yejibo", "created_at": "2026-05-20T11:24:40.823837", "media_url": null, "media_mime_type": null}, {"id": 32806, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUM0EyRDVCOUU4MEMyODNFMUNGNzkA_6757", "sender": "bot", "message_type": "text", "content": "فهمتك، غادي نبلغ الفريق الطبي ديالنا بالرسالة ديالك بخصوص TopiGel Benzocaine، وطلبتي يبلغو \"ن ن\" (أو الحسن) يجيبو. الفريق غادي يتواصل معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-05-20T11:25:07.789578", "media_url": null, "media_mime_type": null}]...
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فهمتك، غادي نبلغ الفريق الطبي ديالنا بالرسالة ديال فهمتك، غادي نبلغ الفريق الطبي ديالنا بالرسالة ديالك بخصوص TopiGel Benzocaine، وطلبتي يبلغو "ن ن" (أو الحسن) يجيبو. الفريق غادي يتواصل معكوم في أقرب وقت إن شاء الله 🙏🏻...
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[{"id": 30283, "message_id": " [{"id": 30283, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFGMjMxMTc4NzNGOTA4OEU1MUIA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a person in profile view, facing to the right, standing against a plain, light-colored wall. The individual is wearing a grey hooded top and a white headscarf with lace detailing covering the hair and neck. The face is visible from the side, and the person's expression appears neutral. There is no visible dental or medical context, no distinguishing background elements, and no visible text or labels. No teeth or oral structures are visible, and there are no obvious signs of swelling, asymmetry, or other notable facial features from this angle.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"There are no visible signs of concern or notable issues in this", "created_at": "2026-05-15T17:34:44.991015", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8826/download", "media_mime_type": "image/jpeg"}, {"id": 30284, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFGMjMxMTc4NzNGOTA4OEU1MUIA_9007", "sender": "bot", "message_type": "text", "content": "شكرا على إرسال الصورة، ولكن هاد الصورة باينة فيها فقط البروفيل ديال الشخص وما فيهاش تفاصيل واضحة على الأسنان أو الفم. إذا كان الهدف منها تقييم وضعية الأسنان أو شي حاجة طبية، من الأفضل تصور صورة واضحة للفم أو الأسنان مباشرة، أو تجيب معاكوم الصور والراديو عند الحضور للعيادة.\n\nإذا محتاجين شي تقييم أو استشارة، مرحبا نسجلو ليكوم موعد مع Dr Haitham Boutaib، أو إذا عندكوم سؤال آخر وضحوه ليا باش نعاونكوم أكثر.", "created_at": "2026-05-15T17:36:07.279975", "media_url": null, "media_mime_type": null}, {"id": 30285, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAERgWM0VCMEQ2QkE0M0ZEMTY3OTk2NzZCOQA=", "sender": "bot", "message_type": "text", "content": "شكرا على إرسال الصورة، ولكن هاد الصورة باينة فيها فقط البروفيل ديال الشخص وما فيهاش تفاصيل واضحة على الأسنان أو الفم.", "created_at": "2026-05-15T17:36:09.233299", "media_url": null, "media_mime_type": null}, {"id": 30286, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAERgWM0VCMEFGODEyNEZDNUU5NUNBODhGOAA=", "sender": "bot", "message_type": "text", "content": "إذا كان الهدف منها تقييم وضعية الأسنان أو شي حاجة طبية، من الأفضل تصور صورة واضحة للفم أو الأسنان مباشرة، أو تجيب معاكوم الصور والراديو عند الحضور للعيادة.", "created_at": "2026-05-15T17:36:10.616645", "media_url": null, "media_mime_type": null}, {"id": 30287, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAERgWM0VCMEI4RDg1NkJGRkFGRjlENDU4MwA=", "sender": "bot", "message_type": "text", "content": "إذا محتاجين شي تقييم أو استشارة، مرحبا نسجلو ليكوم موعد مع Dr Haitham Boutaib، أو إذا عندكوم سؤال آخر وضحوه ليا باش نعاونكوم أكثر.", "created_at": "2026-05-15T17:36:11.989757", "media_url": null, "media_mime_type": null}, {"id": 32804, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUM0E2OUFGRTIyRjgyRjE5QzdGMzMA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a gloved hand (wearing a black nitrile glove) holding a small white plastic bottle with a yellow label. The label reads: 'TopiGel Benzocaine Oral wounds 50 ml' in blue and black text. The bottle has a dispensing nozzle at the top, which appears clean. The background is a shiny, black or dark gray countertop with reflective speckles. There are some indistinct objects visible in the corners, including a translucent circular item partially visible at the lower left and a portion of a beige shoe at the lower right. Some packaging boxes are partially visible at the top edge of the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\"TopiGel\", \"Benzocaine\", \"Oral wounds\", \"50 ml\", \"21-400267.\n\nUser message context: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a gloved hand holding a small white bottle with a yellow label. The label reads: 'TopiGel® Benzocaine Oral wounds 50 ml'. The bottle appears to have a pump dispenser. The person is wearing a black glove, presumably nitrile or latex, which is commonly used in medical or dental settings. The background is a shiny, black speckled countertop, likely granite or similar material. There are some partially visible objects in the periphery, including a clear round object at the bottom left and a light-colored shoe at the bottom right. The setting appears to be a clinical or professional environment.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TopiGel®\",\n \"Benzocaine\",\n \"Oral wounds\",\n \"50 ml\"\n ],\n \"possible_conc", "created_at": "2026-05-20T11:24:27.351196", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9431/download", "media_mime_type": "image/jpeg"}, {"id": 32805, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUM0EyRDVCOUU4MEMyODNFMUNGNzkA", "sender": "user", "message_type": "text", "content": "9ol n n hesen yejibo", "created_at": "2026-05-20T11:24:40.823837", "media_url": null, "media_mime_type": null}, {"id": 32806, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUM0EyRDVCOUU4MEMyODNFMUNGNzkA_6757", "sender": "bot", "message_type": "text", "content": "فهمتك، غادي نبلغ الفريق الطبي ديالنا بالرسالة ديالك بخصوص TopiGel Benzocaine، وطلبتي يبلغو \"ن ن\" (أو الحسن) يجيبو. الفريق غادي يتواصل معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-05-20T11:25:07.789578", "media_url": null, "media_mime_type": null}, {"id": 32807, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAERggQTU1NkQ3REU2MjFFRjM0QjE1NUVDOTQ2MEMwQkZFQjUA", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-05-20T11:25:37.253043", "media_url": null, "media_mime_type": null}, {"id": 37678, "message_id": "4A0DA1A1FB33B631BF97", "sender": "user", "message_type": "text", "content": "Lime 15 lime c \nLingettes désinfectantes \nLentulo\nLes gants s\nCarven\nMiroir \nCompresse \nÉponge hémostatique Fuji plus Modeling Strip abrasif Gel anesthésie Matepaste Adhésif Icon Teflon Alcool", "created_at": "2026-06-01T15:19:54.408060", "media_url": null, "media_mime_type": null}, {"id": 37682, "message_id": "bot_4A0DA1A1FB33B631BF97_6850", "sender": "bot", "message_type": "text", "content": "توصلت باللائحة ديال المواد (Lime 15, lime c, lingettes désinfectantes, lentulo, gants, carven, miroir, compresse, éponge hémostatique, Fuji plus, modeling, strip abrasif, gel anesthésie, matepaste, adhésif, Icon, teflon,", "created_at": "2026-06-01T15:20:09.178260", "media_url": null, "media_mime_type": null}, {"id": 37683, "message_id": "bot_4A0DA1A1FB33B631BF97_5887", "sender": "bot", "message_type": "text", "content": "alcool). غادي نبلغ الفريق الطبي ديالنا بهاد الطلب وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-06-01T15:20:09.236679", "media_url": null, "media_mime_type": null}]...
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توصلت باللائحة ديال المواد (Lime 15, lime c, linge توصلت باللائحة ديال المواد (Lime 15, lime c, lingettes désinfectantes, lentulo, gants, carven, miroir, compresse, éponge hémostatique, Fuji plus, modeling, strip abrasif, gel anesthésie, matepaste, adhésif, Icon, teflon, alcool). غادي نبلغ الفريق الطبي ديالنا بهاد الطلب وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻...
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[{"id": 30354, "message_id": " [{"id": 30354, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAERggQTUwRDU2NTI2RTYzMDI2NDE2MjBBQjI1NTBBQzFFNEYA", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"أه سارة، سارة صافي غاتكمل معاه، وغدا إن شاء الله أجي، صافي اليوم بلا ما تجي، صافي حتى لغدا إن شاء الله مع التسعود.\"\n\n**Latin Script (Transcription):**\n\"Ah Sara, Sara safi ghatkml m3ah, w ghda inshallah aji, safi lyouma bla matji, safi htal ghda inshallah m3a t-tes'oud.\"", "created_at": "2026-05-15T18:05:14.040532", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8859/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30355, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAEhgUM0FDMDM3Mzk4QUYyMjNCNjE4QkIA", "sender": "user", "message_type": "text", "content": "Safi wakha", "created_at": "2026-05-15T18:08:39.743939", "media_url": null, "media_mime_type": null}, {"id": 30498, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAERgWM0VCMEUzQzlBMEREMzJGOUQzRTBERQA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*SARA Manssour*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 18 mai 2026* à *09:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 18 ماي 2026* على الساعة *09:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-16T09:03:43.059986", "media_url": null, "media_mime_type": null}, {"id": 30769, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAERggQTU5MTEyMkIwOUIyMjVFQzJENTVCRTg5QUJEQUE0OEQA", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-05-16T21:44:25.508108", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8949/download", "media_mime_type": "video/mp4"}, {"id": 30770, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAERggQTU3NTZDQ0U3NTU2M0JDQ0YzNDY4RTExNDNEQUM4QUUA", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-05-16T21:44:26.358544", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8950/download", "media_mime_type": "video/mp4"}, {"id": 30771, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAERggQTUyOUY4RjcxNDBENDUyMjlEMUNCRjc3MDMxOTJBRTkA", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-16T21:45:42.984444", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8951/download", "media_mime_type": "application/pdf"}, {"id": 30772, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAERggQTUxRERDM0I0QUY0QzUzQ0RCOTgyM0MyQjNEMjhFMjkA", "sender": "bot", "message_type": "video", "content": "sardolo hta had videos o khbeoohm endkom", "created_at": "2026-05-16T21:45:44.275190", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8952/download", "media_mime_type": "video/mp4"}, {"id": 30773, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAERggQTU2MDdDQzIzQTM4Q0VBRUY3RDA2RkFBNzc4NzdBMTMA", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-05-16T21:45:44.618607", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8953/download", "media_mime_type": "video/mp4"}, {"id": 30774, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAEhgUM0E2QTVBM0YwQzc3RDBBOEE0MDMA", "sender": "user", "message_type": "text", "content": "Thaank youuu soo muuuch", "created_at": "2026-05-16T21:51:24.899362", "media_url": null, "media_mime_type": null}, {"id": 30776, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAERggQTUwNDZGQjNDNjBCRkVENjhCN0ZGQjYwNUE4NzVCODAA", "sender": "bot", "message_type": "text", "content": "Welcome habobati 🤗", "created_at": "2026-05-16T22:15:34.316153", "media_url": null, "media_mime_type": null}, {"id": 33254, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAEhgUM0FBOUM4MEQzMzNDN0RENUY4NkUA", "sender": "user", "message_type": "voice", "content": "[Voice message] بالتأكيد، هذا هو تفريغ المقطع الصوتي:\n\n\"السلام عليكم، أنا سارة، وكيداير لاباس عليك؟ نتمنى إن شاء الله تكوني مزيانة. بغيت نسولك واحد السؤال، أنا دبا السنية اللي صاوبتها غير بروفيزيونال بدا اللون يتبدل ليها، ماشي اللون اللي درتو عندكم تما، ما بقاش عندي دبا. وأنا كنت قلتها ليهم، قلت ليهم بلي اللون غادي يتبدل ليا، دبا راه غير يومين واللون ما بقاش كيما منين خرجت من عندكم، يعني دبا سنيا كيبانوا دياولي، وهاديك السن كتبان بلي ماشي ديالي. \nأنا غادي نحاول، ماشي غادي نحاول، غادي نرجع ف شهر 8، حيتاش أنا كنت غادي نرجع أو ف شهر 12 أو ف شهر 8، ولكن دبا مني شفت النتيجة ديالي خصني ضروري نرجع ف شهر 8. وبغيت نسولك يعني أنا على حساب لخلاص، وأنا غادي يعني ما غاديش نخلص حيتاش أنا خلصت كلشي هاداك النهار. هادشي اللي بغيت نقولك يعني واش خصني نخلص ولا أنا خلصت كلشي، هادشي اللي بغيت نقولك هادي الحاجة اللولة. \nوالحاجة الثانية عافاك بغيتك تسولي الدكتور حيتاش راني شريت البومادة، بون ماشي بومادة بحال شي ما عرفتش هي بحال شكل كيديروها فوق السنة، هو قالي ديريها تلاتة د لمرات ف النهار وما تشلليش فمك خليها واحد Thirty minutes قالي خليها. وبغيت نسولك، بغيتك تسوليه عافاك واش نديرها غير فوق هاديك السنة ولا نديرها فوق كاملين فوق سنيا؟ إلا ممكن تسوليه هاد السؤال عافاك وشكراً بزاف.\"", "created_at": "2026-05-20T19:09:59.625611", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9568/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 33257, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAEhgUM0FBOUM4MEQzMzNDN0RENUY4NkUA_141", "sender": "bot", "message_type": "text", "content": "شكراً Sara على التوضيح والتفاصيل. غادي نبلغ الفريق الطبي ديالنا بكل الأسئلة اللي طرحتِ، وغادي يتواصلوا معاك في أقرب وقت إن شاء الله باش يجاوبوك على كل النقاط اللي ذكرتيها 🙏🏻", "created_at": "2026-05-20T19:10:57.896269", "media_url": null, "media_mime_type": null}]...
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شكراً Sara على التوضيح والتفاصيل. غادي نبلغ الفريق شكراً Sara على التوضيح والتفاصيل. غادي نبلغ الفريق الطبي ديالنا بكل الأسئلة اللي طرحتِ، وغادي يتواصلوا معاك في أقرب وقت إن شاء الله باش يجاوبوك على كل النقاط اللي ذكرتيها 🙏🏻...
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[{"id": 30433, "message_id": " [{"id": 30433, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzg2ODc4MDY1FQIAEhgWM0VCMDYxRDE0RkFEQzJCRjRBQkNFOQA=", "sender": "user", "message_type": "text", "content": "Salam Dr! J'ai une démo site pour votre cabinet. Intéressé par un aperçu GRATUIT pour votre business ? Patients en ligne garantis.", "created_at": "2026-05-15T21:18:16.711310", "media_url": null, "media_mime_type": null}, {"id": 30440, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNzg2ODc4MDY1FQIAEhgWM0VCMDYxRDE0RkFEQzJCRjRBQkNFOQA=_2278", "sender": "bot", "message_type": "text", "content": "Merci pour votre proposition ! Je transmets votre message à l’équipe concernée, ils reviendront vers vous si intéressés إن شاء الله 🙏🏻", "created_at": "2026-05-15T21:18:29.511800", "media_url": null, "media_mime_type": null}]...
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Merci pour votre proposition ! Je transmets votre Merci pour votre proposition ! Je transmets votre message à l’équipe concernée, ils reviendront vers vous si intéressés إن شاء الله 🙏🏻...
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[{"id": 30449, "message_id": " [{"id": 30449, "message_id": "meta_495384013668010_wamid.HBgKNDU0MjcyMTc0MBUCABIYIEFDNjUzMEEzNzc4ODVBQTlFMEFGQTY0NEQ2MzMxQjYwAA==", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-05-16T02:40:01.418670", "media_url": null, "media_mime_type": null}, {"id": 30450, "message_id": "bot_meta_495384013668010_wamid.HBgKNDU0MjcyMTc0MBUCABIYIEFDNjUzMEEzNzc4ODVBQTlFMEFGQTY0NEQ2MzMxQjYwAA==_6031", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-16T02:40:14.958205", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 30452, "message_id": " [{"id": 30452, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUNCNzAwQzJGNTFGQzc3Qjg1N0ZFNzMyMkFEOTkyQzcA", "sender": "user", "message_type": "text", "content": "Hello, I'm wondering if you can offer teeth whitening treatment today. \nI'm travelling back today, so I'm available upto 2pm. There are two of us. Also, what is the cost and procedure, is one session enough?", "created_at": "2026-05-16T06:55:04.582330", "media_url": null, "media_mime_type": null}, {"id": 30453, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAERggQTVEQzdCNkM4QUE4QUQyRDdERkZFNkQ4MTY3QUZDQUMA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-16T06:55:12.931155", "media_url": null, "media_mime_type": null}, {"id": 30454, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUNCNzAwQzJGNTFGQzc3Qjg1N0ZFNzMyMkFEOTkyQzcA_1340", "sender": "bot", "message_type": "text", "content": "Thank you for your message! We do offer professional teeth whitening at the clinic, and you can usually see a clear result from the very first session. The exact cost depends on your specific case, which Dr Haitham Boutaib will evaluate during your visit.\n\nFor today's availability before 2pm for two people, I will need to check with the team. Would you like me to confirm if we can fit you both in this morning?", "created_at": "2026-05-16T06:55:25.451631", "media_url": null, "media_mime_type": null}, {"id": 30455, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM5NjVCNDlDQjQyMjg1RDlBOUQyRkYwMzJCMkU1QjQA", "sender": "user", "message_type": "text", "content": "What's the cost? I know you can't give the exact price but I want to know before booking.", "created_at": "2026-05-16T06:57:02.282445", "media_url": null, "media_mime_type": null}, {"id": 30456, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM5NjVCNDlDQjQyMjg1RDlBOUQyRkYwMzJCMkU1QjQA_5905", "sender": "bot", "message_type": "text", "content": "The consultation itself is 200DH. For the teeth whitening treatment, the final price depends on your specific case and will be confirmed after evaluation by Dr Haitham. If you’d like, I can check availability for you and your companion this morning—would you like to proceed?", "created_at": "2026-05-16T06:57:20.761944", "media_url": null, "media_mime_type": null}, {"id": 30457, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM0QTVFQzNDNjU1NTNCQTM3OTU3RjBGMTBGQzQ3ODAA", "sender": "user", "message_type": "text", "content": "Okay tell me treatment price from and to?", "created_at": "2026-05-16T06:58:51.279165", "media_url": null, "media_mime_type": null}, {"id": 30458, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM0QTVFQzNDNjU1NTNCQTM3OTU3RjBGMTBGQzQ3ODAA_2022", "sender": "bot", "message_type": "text", "content": "The exact price for teeth whitening depends on your individual case and will be confirmed after an evaluation by Dr Haitham. Unfortunately, I don’t have a fixed price range to share, as it can vary based on your needs.\n\nWould you like me to check if there’s availability for you and your companion before 2pm today?", "created_at": "2026-05-16T06:59:08.361060", "media_url": null, "media_mime_type": null}, {"id": 30459, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUMwRjYzOTQ1N0FBNTQ2QTUzMDZCMDVBRDE5NDk5QkIA", "sender": "user", "message_type": "text", "content": "Just the consultation is 2000dh?", "created_at": "2026-05-16T07:00:24.452240", "media_url": null, "media_mime_type": null}, {"id": 30460, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUMwRjYzOTQ1N0FBNTQ2QTUzMDZCMDVBRDE5NDk5QkIA_7021", "sender": "bot", "message_type": "text", "content": "لا، consultation عندنا بـ 200DH فقط 😊 باقي العلاجات الثمن ديالهم كيتحدد على حساب الحالة ديالكوم بعد التقييم. واش بغيتو نحجزو ليكوم consultation؟", "created_at": "2026-05-16T07:00:35.371868", "media_url": null, "media_mime_type": null}, {"id": 30461, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM0NkRERjJGNkFBNDg4MEIzNjRBMkNDMDk4QzBBQTQA", "sender": "user", "message_type": "text", "content": "Sorry I mean 200 😇", "created_at": "2026-05-16T07:01:03.987373", "media_url": null, "media_mime_type": null}, {"id": 30462, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM0NkRERjJGNkFBNDg4MEIzNjRBMkNDMDk4QzBBQTQA_4300", "sender": "bot", "message_type": "text", "content": "إيوا بالضبط، consultation بـ 200DH فقط 😊 إذا محتاجين شي موعد، راني هنا نعاونكوم!", "created_at": "2026-05-16T07:01:15.458371", "media_url": null, "media_mime_type": null}]...
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إيوا بالضبط، consultation بـ 200DH فقط 😊 إذا محتاج إيوا بالضبط، consultation بـ 200DH فقط 😊 إذا محتاجين شي موعد، راني هنا نعاونكوم!...
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[{"id": 30452, "message_id": " [{"id": 30452, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUNCNzAwQzJGNTFGQzc3Qjg1N0ZFNzMyMkFEOTkyQzcA", "sender": "user", "message_type": "text", "content": "Hello, I'm wondering if you can offer teeth whitening treatment today. \nI'm travelling back today, so I'm available upto 2pm. There are two of us. Also, what is the cost and procedure, is one session enough?", "created_at": "2026-05-16T06:55:04.582330", "media_url": null, "media_mime_type": null}, {"id": 30453, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAERggQTVEQzdCNkM4QUE4QUQyRDdERkZFNkQ4MTY3QUZDQUMA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-16T06:55:12.931155", "media_url": null, "media_mime_type": null}, {"id": 30454, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUNCNzAwQzJGNTFGQzc3Qjg1N0ZFNzMyMkFEOTkyQzcA_1340", "sender": "bot", "message_type": "text", "content": "Thank you for your message! We do offer professional teeth whitening at the clinic, and you can usually see a clear result from the very first session. The exact cost depends on your specific case, which Dr Haitham Boutaib will evaluate during your visit.\n\nFor today's availability before 2pm for two people, I will need to check with the team. Would you like me to confirm if we can fit you both in this morning?", "created_at": "2026-05-16T06:55:25.451631", "media_url": null, "media_mime_type": null}, {"id": 30455, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM5NjVCNDlDQjQyMjg1RDlBOUQyRkYwMzJCMkU1QjQA", "sender": "user", "message_type": "text", "content": "What's the cost? I know you can't give the exact price but I want to know before booking.", "created_at": "2026-05-16T06:57:02.282445", "media_url": null, "media_mime_type": null}, {"id": 30456, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM5NjVCNDlDQjQyMjg1RDlBOUQyRkYwMzJCMkU1QjQA_5905", "sender": "bot", "message_type": "text", "content": "The consultation itself is 200DH. For the teeth whitening treatment, the final price depends on your specific case and will be confirmed after evaluation by Dr Haitham. If you’d like, I can check availability for you and your companion this morning—would you like to proceed?", "created_at": "2026-05-16T06:57:20.761944", "media_url": null, "media_mime_type": null}, {"id": 30457, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM0QTVFQzNDNjU1NTNCQTM3OTU3RjBGMTBGQzQ3ODAA", "sender": "user", "message_type": "text", "content": "Okay tell me treatment price from and to?", "created_at": "2026-05-16T06:58:51.279165", "media_url": null, "media_mime_type": null}, {"id": 30458, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM0QTVFQzNDNjU1NTNCQTM3OTU3RjBGMTBGQzQ3ODAA_2022", "sender": "bot", "message_type": "text", "content": "The exact price for teeth whitening depends on your individual case and will be confirmed after an evaluation by Dr Haitham. Unfortunately, I don’t have a fixed price range to share, as it can vary based on your needs.\n\nWould you like me to check if there’s availability for you and your companion before 2pm today?", "created_at": "2026-05-16T06:59:08.361060", "media_url": null, "media_mime_type": null}, {"id": 30459, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUMwRjYzOTQ1N0FBNTQ2QTUzMDZCMDVBRDE5NDk5QkIA", "sender": "user", "message_type": "text", "content": "Just the consultation is 2000dh?", "created_at": "2026-05-16T07:00:24.452240", "media_url": null, "media_mime_type": null}, {"id": 30460, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUMwRjYzOTQ1N0FBNTQ2QTUzMDZCMDVBRDE5NDk5QkIA_7021", "sender": "bot", "message_type": "text", "content": "لا، consultation عندنا بـ 200DH فقط 😊 باقي العلاجات الثمن ديالهم كيتحدد على حساب الحالة ديالكوم بعد التقييم. واش بغيتو نحجزو ليكوم consultation؟", "created_at": "2026-05-16T07:00:35.371868", "media_url": null, "media_mime_type": null}]...
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لا، consultation عندنا بـ 200DH فقط 😊 باقي العلاجا لا، consultation عندنا بـ 200DH فقط 😊 باقي العلاجات الثمن ديالهم كيتحدد على حساب الحالة ديالكوم بعد التقييم. واش بغيتو نحجزو ليكوم consultation؟...
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[{"id": 30452, "message_id": " [{"id": 30452, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUNCNzAwQzJGNTFGQzc3Qjg1N0ZFNzMyMkFEOTkyQzcA", "sender": "user", "message_type": "text", "content": "Hello, I'm wondering if you can offer teeth whitening treatment today. \nI'm travelling back today, so I'm available upto 2pm. There are two of us. Also, what is the cost and procedure, is one session enough?", "created_at": "2026-05-16T06:55:04.582330", "media_url": null, "media_mime_type": null}, {"id": 30453, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAERggQTVEQzdCNkM4QUE4QUQyRDdERkZFNkQ4MTY3QUZDQUMA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-16T06:55:12.931155", "media_url": null, "media_mime_type": null}, {"id": 30454, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUNCNzAwQzJGNTFGQzc3Qjg1N0ZFNzMyMkFEOTkyQzcA_1340", "sender": "bot", "message_type": "text", "content": "Thank you for your message! We do offer professional teeth whitening at the clinic, and you can usually see a clear result from the very first session. The exact cost depends on your specific case, which Dr Haitham Boutaib will evaluate during your visit.\n\nFor today's availability before 2pm for two people, I will need to check with the team. Would you like me to confirm if we can fit you both in this morning?", "created_at": "2026-05-16T06:55:25.451631", "media_url": null, "media_mime_type": null}, {"id": 30455, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM5NjVCNDlDQjQyMjg1RDlBOUQyRkYwMzJCMkU1QjQA", "sender": "user", "message_type": "text", "content": "What's the cost? I know you can't give the exact price but I want to know before booking.", "created_at": "2026-05-16T06:57:02.282445", "media_url": null, "media_mime_type": null}, {"id": 30456, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM5NjVCNDlDQjQyMjg1RDlBOUQyRkYwMzJCMkU1QjQA_5905", "sender": "bot", "message_type": "text", "content": "The consultation itself is 200DH. For the teeth whitening treatment, the final price depends on your specific case and will be confirmed after evaluation by Dr Haitham. If you’d like, I can check availability for you and your companion this morning—would you like to proceed?", "created_at": "2026-05-16T06:57:20.761944", "media_url": null, "media_mime_type": null}, {"id": 30457, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM0QTVFQzNDNjU1NTNCQTM3OTU3RjBGMTBGQzQ3ODAA", "sender": "user", "message_type": "text", "content": "Okay tell me treatment price from and to?", "created_at": "2026-05-16T06:58:51.279165", "media_url": null, "media_mime_type": null}, {"id": 30458, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM0QTVFQzNDNjU1NTNCQTM3OTU3RjBGMTBGQzQ3ODAA_2022", "sender": "bot", "message_type": "text", "content": "The exact price for teeth whitening depends on your individual case and will be confirmed after an evaluation by Dr Haitham. Unfortunately, I don’t have a fixed price range to share, as it can vary based on your needs.\n\nWould you like me to check if there’s availability for you and your companion before 2pm today?", "created_at": "2026-05-16T06:59:08.361060", "media_url": null, "media_mime_type": null}]...
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The exact price for teeth whitening depends on you The exact price for teeth whitening depends on your individual case and will be confirmed after an evaluation by Dr Haitham. Unfortunately, I don’t have a fixed price range to share, as it can vary based on your needs.
Would you like me to check if there’s availability for you and your companion before 2pm today?...
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[{"id": 30452, "message_id": " [{"id": 30452, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUNCNzAwQzJGNTFGQzc3Qjg1N0ZFNzMyMkFEOTkyQzcA", "sender": "user", "message_type": "text", "content": "Hello, I'm wondering if you can offer teeth whitening treatment today. \nI'm travelling back today, so I'm available upto 2pm. There are two of us. Also, what is the cost and procedure, is one session enough?", "created_at": "2026-05-16T06:55:04.582330", "media_url": null, "media_mime_type": null}, {"id": 30453, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAERggQTVEQzdCNkM4QUE4QUQyRDdERkZFNkQ4MTY3QUZDQUMA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-16T06:55:12.931155", "media_url": null, "media_mime_type": null}, {"id": 30454, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUNCNzAwQzJGNTFGQzc3Qjg1N0ZFNzMyMkFEOTkyQzcA_1340", "sender": "bot", "message_type": "text", "content": "Thank you for your message! We do offer professional teeth whitening at the clinic, and you can usually see a clear result from the very first session. The exact cost depends on your specific case, which Dr Haitham Boutaib will evaluate during your visit.\n\nFor today's availability before 2pm for two people, I will need to check with the team. Would you like me to confirm if we can fit you both in this morning?", "created_at": "2026-05-16T06:55:25.451631", "media_url": null, "media_mime_type": null}, {"id": 30455, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM5NjVCNDlDQjQyMjg1RDlBOUQyRkYwMzJCMkU1QjQA", "sender": "user", "message_type": "text", "content": "What's the cost? I know you can't give the exact price but I want to know before booking.", "created_at": "2026-05-16T06:57:02.282445", "media_url": null, "media_mime_type": null}, {"id": 30456, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM5NjVCNDlDQjQyMjg1RDlBOUQyRkYwMzJCMkU1QjQA_5905", "sender": "bot", "message_type": "text", "content": "The consultation itself is 200DH. For the teeth whitening treatment, the final price depends on your specific case and will be confirmed after evaluation by Dr Haitham. If you’d like, I can check availability for you and your companion this morning—would you like to proceed?", "created_at": "2026-05-16T06:57:20.761944", "media_url": null, "media_mime_type": null}]...
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The consultation itself is 200DH. For the teeth wh The consultation itself is 200DH. For the teeth whitening treatment, the final price depends on your specific case and will be confirmed after evaluation by Dr Haitham. If you’d like, I can check availability for you and your companion this morning—would you like to proceed?...
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[{"id": 30452, "message_id": " [{"id": 30452, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUNCNzAwQzJGNTFGQzc3Qjg1N0ZFNzMyMkFEOTkyQzcA", "sender": "user", "message_type": "text", "content": "Hello, I'm wondering if you can offer teeth whitening treatment today. \nI'm travelling back today, so I'm available upto 2pm. There are two of us. Also, what is the cost and procedure, is one session enough?", "created_at": "2026-05-16T06:55:04.582330", "media_url": null, "media_mime_type": null}, {"id": 30453, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAERggQTVEQzdCNkM4QUE4QUQyRDdERkZFNkQ4MTY3QUZDQUMA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-16T06:55:12.931155", "media_url": null, "media_mime_type": null}, {"id": 30454, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUNCNzAwQzJGNTFGQzc3Qjg1N0ZFNzMyMkFEOTkyQzcA_1340", "sender": "bot", "message_type": "text", "content": "Thank you for your message! We do offer professional teeth whitening at the clinic, and you can usually see a clear result from the very first session. The exact cost depends on your specific case, which Dr Haitham Boutaib will evaluate during your visit.\n\nFor today's availability before 2pm for two people, I will need to check with the team. Would you like me to confirm if we can fit you both in this morning?", "created_at": "2026-05-16T06:55:25.451631", "media_url": null, "media_mime_type": null}]...
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Thank you for your message! We do offer profession Thank you for your message! We do offer professional teeth whitening at the clinic, and you can usually see a clear result from the very first session. The exact cost depends on your specific case, which Dr Haitham Boutaib will evaluate during your visit.
For today's availability before 2pm for two people, I will need to check with the team. Would you like me to confirm if we can fit you both in this morning?...
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[{"id": 30453, "message_id": " [{"id": 30453, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAERggQTVEQzdCNkM4QUE4QUQyRDdERkZFNkQ4MTY3QUZDQUMA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-16T06:55:12.931155", "media_url": null, "media_mime_type": null}, {"id": 30454, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUNCNzAwQzJGNTFGQzc3Qjg1N0ZFNzMyMkFEOTkyQzcA_1340", "sender": "bot", "message_type": "text", "content": "Thank you for your message! We do offer professional teeth whitening at the clinic, and you can usually see a clear result from the very first session. The exact cost depends on your specific case, which Dr Haitham Boutaib will evaluate during your visit.\n\nFor today's availability before 2pm for two people, I will need to check with the team. Would you like me to confirm if we can fit you both in this morning?", "created_at": "2026-05-16T06:55:25.451631", "media_url": null, "media_mime_type": null}, {"id": 30455, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM5NjVCNDlDQjQyMjg1RDlBOUQyRkYwMzJCMkU1QjQA", "sender": "user", "message_type": "text", "content": "What's the cost? I know you can't give the exact price but I want to know before booking.", "created_at": "2026-05-16T06:57:02.282445", "media_url": null, "media_mime_type": null}, {"id": 30456, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM5NjVCNDlDQjQyMjg1RDlBOUQyRkYwMzJCMkU1QjQA_5905", "sender": "bot", "message_type": "text", "content": "The consultation itself is 200DH. For the teeth whitening treatment, the final price depends on your specific case and will be confirmed after evaluation by Dr Haitham. If you’d like, I can check availability for you and your companion this morning—would you like to proceed?", "created_at": "2026-05-16T06:57:20.761944", "media_url": null, "media_mime_type": null}, {"id": 30457, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM0QTVFQzNDNjU1NTNCQTM3OTU3RjBGMTBGQzQ3ODAA", "sender": "user", "message_type": "text", "content": "Okay tell me treatment price from and to?", "created_at": "2026-05-16T06:58:51.279165", "media_url": null, "media_mime_type": null}, {"id": 30458, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM0QTVFQzNDNjU1NTNCQTM3OTU3RjBGMTBGQzQ3ODAA_2022", "sender": "bot", "message_type": "text", "content": "The exact price for teeth whitening depends on your individual case and will be confirmed after an evaluation by Dr Haitham. Unfortunately, I don’t have a fixed price range to share, as it can vary based on your needs.\n\nWould you like me to check if there’s availability for you and your companion before 2pm today?", "created_at": "2026-05-16T06:59:08.361060", "media_url": null, "media_mime_type": null}, {"id": 30459, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUMwRjYzOTQ1N0FBNTQ2QTUzMDZCMDVBRDE5NDk5QkIA", "sender": "user", "message_type": "text", "content": "Just the consultation is 2000dh?", "created_at": "2026-05-16T07:00:24.452240", "media_url": null, "media_mime_type": null}, {"id": 30460, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUMwRjYzOTQ1N0FBNTQ2QTUzMDZCMDVBRDE5NDk5QkIA_7021", "sender": "bot", "message_type": "text", "content": "لا، consultation عندنا بـ 200DH فقط 😊 باقي العلاجات الثمن ديالهم كيتحدد على حساب الحالة ديالكوم بعد التقييم. واش بغيتو نحجزو ليكوم consultation؟", "created_at": "2026-05-16T07:00:35.371868", "media_url": null, "media_mime_type": null}, {"id": 30461, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM0NkRERjJGNkFBNDg4MEIzNjRBMkNDMDk4QzBBQTQA", "sender": "user", "message_type": "text", "content": "Sorry I mean 200 😇", "created_at": "2026-05-16T07:01:03.987373", "media_url": null, "media_mime_type": null}, {"id": 30462, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM0NkRERjJGNkFBNDg4MEIzNjRBMkNDMDk4QzBBQTQA_4300", "sender": "bot", "message_type": "text", "content": "إيوا بالضبط، consultation بـ 200DH فقط 😊 إذا محتاجين شي موعد، راني هنا نعاونكوم!", "created_at": "2026-05-16T07:01:15.458371", "media_url": null, "media_mime_type": null}, {"id": 30463, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM1MTg3OTdBMTI5NzlDQ0Q2RDYxMkVCQUUyMENENzkA", "sender": "user", "message_type": "text", "content": "What time availability do you have?", "created_at": "2026-05-16T07:01:37.371065", "media_url": null, "media_mime_type": null}, {"id": 30470, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM1MTg3OTdBMTI5NzlDQ0Q2RDYxMkVCQUUyMENENzkA_4663", "sender": "bot", "message_type": "text", "content": "Thank you for your interest! I’ll pass your request to the team right now so they can confirm today’s available times for a consultation. They’ll get back to you as soon as possible.", "created_at": "2026-05-16T07:01:49.796570", "media_url": null, "media_mime_type": null}]...
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Thank you for your interest! I’ll pass your reques Thank you for your interest! I’ll pass your request to the team right now so they can confirm today’s available times for a consultation. They’ll get back to you as soon as possible....
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[{"id": 30472, "message_id": " [{"id": 30472, "message_id": "AC399FB26B93218802EF09AB94D578F0", "sender": "user", "message_type": "text", "content": "السلام", "created_at": "2026-05-16T07:48:35.936678", "media_url": null, "media_mime_type": null}, {"id": 30473, "message_id": "bot_AC399FB26B93218802EF09AB94D578F0_8457", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله سميرة، أنا هنا رهن الإشارة ديالك. واش كاين شي حاجة جديدة نقدر نعاونك بها؟ 😊", "created_at": "2026-05-16T07:48:49.398567", "media_url": null, "media_mime_type": null}, {"id": 30474, "message_id": "ACFBE0022036BE2AE7FB4C1310296B1C", "sender": "user", "message_type": "text", "content": "بغيت ناخذ رونديفو باش نقدر نصايب الضرسة...لانه خرجات ليا الموافقة على الدوڤي لي دفعت للتأمين", "created_at": "2026-05-16T07:49:50.869924", "media_url": null, "media_mime_type": null}, {"id": 30475, "message_id": "bot_ACFBE0022036BE2AE7FB4C1310296B1C_1301", "sender": "bot", "message_type": "text", "content": "مرحبا سميرة 😊 مبروك الموافقة! باش نسجلو الطلب ديالك للرونديفو، واش ممكن تعطيني الوقت اللي مناسبك باش تجي للعيادة؟ واش عندك شي تفضيل لنهار أو ساعة معينة؟", "created_at": "2026-05-16T07:50:02.174319", "media_url": null, "media_mime_type": null}, {"id": 30476, "message_id": "ACA23E9412B9909884F7F417E960867A", "sender": "user", "message_type": "text", "content": "عندي الاثنين والجمعة...نبغي ناخذ رونديفو فالعشية", "created_at": "2026-05-16T07:50:58.152978", "media_url": null, "media_mime_type": null}, {"id": 30478, "message_id": "bot_ACA23E9412B9909884F7F417E960867A_9622", "sender": "bot", "message_type": "text", "content": "تسجّل الطلب ديالك سميرة، والفريق غادي يتواصلوا معاك باش يأكدو الرونديفو في الوقت اللي مناسبك إن شاء الله 🙏🏻\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة. إذا احتجتي شي توضيح آخر أنا هنا.", "created_at": "2026-05-16T07:51:11.784676", "media_url": null, "media_mime_type": null}, {"id": 30479, "message_id": "ACA837DD014E0F2E32F548EE61EB641B", "sender": "user", "message_type": "text", "content": "شكرا", "created_at": "2026-05-16T07:51:33.704338", "media_url": null, "media_mime_type": null}, {"id": 30480, "message_id": "bot_ACA837DD014E0F2E32F548EE61EB641B_8072", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك سميرة 😊 إذا احتجتي شي حاجة أخرى أنا هنا رهن الإشارة.", "created_at": "2026-05-16T07:51:44.025384", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيك سميرة 😊 إذا احتجتي شي حاجة أخرى أن العفو مرحبا بيك سميرة 😊 إذا احتجتي شي حاجة أخرى أنا هنا رهن الإشارة....
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[{"id": 30472, "message_id": " [{"id": 30472, "message_id": "AC399FB26B93218802EF09AB94D578F0", "sender": "user", "message_type": "text", "content": "السلام", "created_at": "2026-05-16T07:48:35.936678", "media_url": null, "media_mime_type": null}, {"id": 30473, "message_id": "bot_AC399FB26B93218802EF09AB94D578F0_8457", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله سميرة، أنا هنا رهن الإشارة ديالك. واش كاين شي حاجة جديدة نقدر نعاونك بها؟ 😊", "created_at": "2026-05-16T07:48:49.398567", "media_url": null, "media_mime_type": null}, {"id": 30474, "message_id": "ACFBE0022036BE2AE7FB4C1310296B1C", "sender": "user", "message_type": "text", "content": "بغيت ناخذ رونديفو باش نقدر نصايب الضرسة...لانه خرجات ليا الموافقة على الدوڤي لي دفعت للتأمين", "created_at": "2026-05-16T07:49:50.869924", "media_url": null, "media_mime_type": null}, {"id": 30475, "message_id": "bot_ACFBE0022036BE2AE7FB4C1310296B1C_1301", "sender": "bot", "message_type": "text", "content": "مرحبا سميرة 😊 مبروك الموافقة! باش نسجلو الطلب ديالك للرونديفو، واش ممكن تعطيني الوقت اللي مناسبك باش تجي للعيادة؟ واش عندك شي تفضيل لنهار أو ساعة معينة؟", "created_at": "2026-05-16T07:50:02.174319", "media_url": null, "media_mime_type": null}, {"id": 30476, "message_id": "ACA23E9412B9909884F7F417E960867A", "sender": "user", "message_type": "text", "content": "عندي الاثنين والجمعة...نبغي ناخذ رونديفو فالعشية", "created_at": "2026-05-16T07:50:58.152978", "media_url": null, "media_mime_type": null}, {"id": 30478, "message_id": "bot_ACA23E9412B9909884F7F417E960867A_9622", "sender": "bot", "message_type": "text", "content": "تسجّل الطلب ديالك سميرة، والفريق غادي يتواصلوا معاك باش يأكدو الرونديفو في الوقت اللي مناسبك إن شاء الله 🙏🏻\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة. إذا احتجتي شي توضيح آخر أنا هنا.", "created_at": "2026-05-16T07:51:11.784676", "media_url": null, "media_mime_type": null}]...
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تسجّل الطلب ديالك سميرة، والفريق غادي يتواصلوا معا تسجّل الطلب ديالك سميرة، والفريق غادي يتواصلوا معاك باش يأكدو الرونديفو في الوقت اللي مناسبك إن شاء الله 🙏🏻
دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة. إذا احتجتي شي توضيح آخر أنا هنا....
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[{"id": 30472, "message_id": " [{"id": 30472, "message_id": "AC399FB26B93218802EF09AB94D578F0", "sender": "user", "message_type": "text", "content": "السلام", "created_at": "2026-05-16T07:48:35.936678", "media_url": null, "media_mime_type": null}, {"id": 30473, "message_id": "bot_AC399FB26B93218802EF09AB94D578F0_8457", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله سميرة، أنا هنا رهن الإشارة ديالك. واش كاين شي حاجة جديدة نقدر نعاونك بها؟ 😊", "created_at": "2026-05-16T07:48:49.398567", "media_url": null, "media_mime_type": null}, {"id": 30474, "message_id": "ACFBE0022036BE2AE7FB4C1310296B1C", "sender": "user", "message_type": "text", "content": "بغيت ناخذ رونديفو باش نقدر نصايب الضرسة...لانه خرجات ليا الموافقة على الدوڤي لي دفعت للتأمين", "created_at": "2026-05-16T07:49:50.869924", "media_url": null, "media_mime_type": null}, {"id": 30475, "message_id": "bot_ACFBE0022036BE2AE7FB4C1310296B1C_1301", "sender": "bot", "message_type": "text", "content": "مرحبا سميرة 😊 مبروك الموافقة! باش نسجلو الطلب ديالك للرونديفو، واش ممكن تعطيني الوقت اللي مناسبك باش تجي للعيادة؟ واش عندك شي تفضيل لنهار أو ساعة معينة؟", "created_at": "2026-05-16T07:50:02.174319", "media_url": null, "media_mime_type": null}]...
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مرحبا سميرة 😊 مبروك الموافقة! باش نسجلو الطلب ديال مرحبا سميرة 😊 مبروك الموافقة! باش نسجلو الطلب ديالك للرونديفو، واش ممكن تعطيني الوقت اللي مناسبك باش تجي للعيادة؟ واش عندك شي تفضيل لنهار أو ساعة معينة؟...
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[{"id": 30472, "message_id": " [{"id": 30472, "message_id": "AC399FB26B93218802EF09AB94D578F0", "sender": "user", "message_type": "text", "content": "السلام", "created_at": "2026-05-16T07:48:35.936678", "media_url": null, "media_mime_type": null}, {"id": 30473, "message_id": "bot_AC399FB26B93218802EF09AB94D578F0_8457", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله سميرة، أنا هنا رهن الإشارة ديالك. واش كاين شي حاجة جديدة نقدر نعاونك بها؟ 😊", "created_at": "2026-05-16T07:48:49.398567", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله سميرة، أنا هنا رهن الإشار وعليكم السلام ورحمة الله سميرة، أنا هنا رهن الإشارة ديالك. واش كاين شي حاجة جديدة نقدر نعاونك بها؟ 😊...
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[{"id": 30475, "message_id": " [{"id": 30475, "message_id": "bot_ACFBE0022036BE2AE7FB4C1310296B1C_1301", "sender": "bot", "message_type": "text", "content": "مرحبا سميرة 😊 مبروك الموافقة! باش نسجلو الطلب ديالك للرونديفو، واش ممكن تعطيني الوقت اللي مناسبك باش تجي للعيادة؟ واش عندك شي تفضيل لنهار أو ساعة معينة؟", "created_at": "2026-05-16T07:50:02.174319", "media_url": null, "media_mime_type": null}, {"id": 30476, "message_id": "ACA23E9412B9909884F7F417E960867A", "sender": "user", "message_type": "text", "content": "عندي الاثنين والجمعة...نبغي ناخذ رونديفو فالعشية", "created_at": "2026-05-16T07:50:58.152978", "media_url": null, "media_mime_type": null}, {"id": 30478, "message_id": "bot_ACA23E9412B9909884F7F417E960867A_9622", "sender": "bot", "message_type": "text", "content": "تسجّل الطلب ديالك سميرة، والفريق غادي يتواصلوا معاك باش يأكدو الرونديفو في الوقت اللي مناسبك إن شاء الله 🙏🏻\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة. إذا احتجتي شي توضيح آخر أنا هنا.", "created_at": "2026-05-16T07:51:11.784676", "media_url": null, "media_mime_type": null}, {"id": 30479, "message_id": "ACA837DD014E0F2E32F548EE61EB641B", "sender": "user", "message_type": "text", "content": "شكرا", "created_at": "2026-05-16T07:51:33.704338", "media_url": null, "media_mime_type": null}, {"id": 30480, "message_id": "bot_ACA837DD014E0F2E32F548EE61EB641B_8072", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك سميرة 😊 إذا احتجتي شي حاجة أخرى أنا هنا رهن الإشارة.", "created_at": "2026-05-16T07:51:44.025384", "media_url": null, "media_mime_type": null}, {"id": 33153, "message_id": "3EB09F9792DE1597A3ACCF", "sender": "bot", "message_type": "image", "content": "Bonjour ZOUAK SAMIRA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 21 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 21 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-20T17:03:28.905577", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/9533/download", "media_mime_type": "image/jpeg"}, {"id": 33984, "message_id": "AC1698755D6E6A3CA126CA4CBD289698", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-05-22T12:07:15.797585", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/9709/download", "media_mime_type": "image/jpeg"}, {"id": 33988, "message_id": "AC4324F50F8D7EB0F87B7E4F931DAC62", "sender": "user", "message_type": "text", "content": "Merci chaymae", "created_at": "2026-05-22T12:08:10.729708", "media_url": null, "media_mime_type": null}, {"id": 33994, "message_id": "AC925E783A41B82464B16489A29D81BE", "sender": "bot", "message_type": "text", "content": "Avec plaisir lah ijib chifae", "created_at": "2026-05-22T12:12:43.252480", "media_url": null, "media_mime_type": null}, {"id": 38979, "message_id": "3EB0C0690390517301E03E", "sender": "bot", "message_type": "image", "content": "Bonjour ZOUAK SAMIRA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 05 juin 2026 à 17:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 5 يونيو 2026 على الساعة 17:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-06-04T17:03:36.515936", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/10844/download", "media_mime_type": "image/jpeg"}, {"id": 43067, "message_id": "AC79C4FA683FDCB39E6AF80401FA8F4D", "sender": "user", "message_type": "text", "content": "Bjr chaymae cv?\nChouffi khodi li rendez vous jeudi a 17h", "created_at": "2026-06-14T06:22:35.372434", "media_url": null, "media_mime_type": null}, {"id": 43068, "message_id": "bot_AC79C4FA683FDCB39E6AF80401FA8F4D_5503", "sender": "bot", "message_type": "text", "content": "Bonjour Chaymae, ça va très bien merci 😊\n\nPour prendre rendez-vous jeudi à 17h, pouvez-vous me préciser le motif de votre visite (par exemple: détartrage, consultation, soin, etc.) ?", "created_at": "2026-06-14T06:22:48.216972", "media_url": null, "media_mime_type": null}]...
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Bonjour Chaymae, ça va très bien merci 😊
Pour pre Bonjour Chaymae, ça va très bien merci 😊
Pour prendre rendez-vous jeudi à 17h, pouvez-vous me préciser le motif de votre visite (par exemple: détartrage, consultation, soin, etc.) ?...
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[{"id": 30502, "message_id": " [{"id": 30502, "message_id": "meta_495384013668010_wamid.HBgLMTI2NzY5NDg2MjcVAgASGBQzQTA2RTgxMjNCRUFENUYwQTZDNwA=", "sender": "user", "message_type": "text", "content": "5 min", "created_at": "2026-05-16T09:08:40.960027", "media_url": null, "media_mime_type": null}, {"id": 30507, "message_id": "meta_495384013668010_wamid.HBgLMTI2NzY5NDg2MjcVAgASGBQzQTY4NTI2QjY5NkQ3QjA3MjJEQQA=", "sender": "user", "message_type": "text", "content": "I’m here", "created_at": "2026-05-16T09:13:54.070501", "media_url": null, "media_mime_type": null}, {"id": 30573, "message_id": "meta_echo_495384013668010_wamid.HBgLMTI2NzY5NDg2MjcVAgARGBYzRUIwRDAyRkMzMjVDRUJBRTZBOEZDAA==", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *4000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-13000,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-16T11:51:44.640844", "media_url": null, "media_mime_type": null}, {"id": 30574, "message_id": "meta_echo_495384013668010_wamid.HBgLMTI2NzY5NDg2MjcVAgARGBYzRUIwNTIxMDc0NEI0MDJFRjQ4QTY0AA==", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-16T11:52:13.709907", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8911/download", "media_mime_type": "application/pdf"}, {"id": 30575, "message_id": "meta_echo_495384013668010_wamid.HBgLMTI2NzY5NDg2MjcVAgARGBYzRUIwNjM2ODNFNEMwQUY1RUQ2RkQ0AA==", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *4000,00* dirhams (*TPE*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-9000,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-16T11:55:53.503145", "media_url": null, "media_mime_type": null}, {"id": 30576, "message_id": "meta_echo_495384013668010_wamid.HBgLMTI2NzY5NDg2MjcVAgARGBYzRUIwNDQwQzA0MDNCRkQ5QjY0M0ZFAA==", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-16T11:56:21.020017", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8912/download", "media_mime_type": "application/pdf"}, {"id": 34633, "message_id": "3AED8A61BCECCD50CC54", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-23T12:16:37.312617", "media_url": null, "media_mime_type": null}, {"id": 34634, "message_id": "bot_3AED8A61BCECCD50CC54_9499", "sender": "bot", "message_type": "text", "content": "Hello! 😊 How can I assist you today? If you’d like to book or change an appointment, just let me know your full name, the reason for your visit, and your preferred date and time.", "created_at": "2026-05-23T12:16:49.201223", "media_url": null, "media_mime_type": null}, {"id": 34713, "message_id": "3A0A1402A5E9EF1B0E38", "sender": "user", "message_type": "text", "content": "Hi, on Monday I have practice at 11, is it possible to come at 2pm?", "created_at": "2026-05-23T15:49:39.714481", "media_url": null, "media_mime_type": null}, {"id": 34714, "message_id": "bot_3A0A1402A5E9EF1B0E38_6140", "sender": "bot", "message_type": "text", "content": "Of course!", "created_at": "2026-05-23T15:49:51.362927", "media_url": null, "media_mime_type": null}, {"id": 34715, "message_id": "bot_3A0A1402A5E9EF1B0E38_8851", "sender": "bot", "message_type": "text", "content": "Could you please confirm your full name and the reason for your visit, so I can forward your request to the team for Monday at 2pm?", "created_at": "2026-05-23T15:49:51.422562", "media_url": null, "media_mime_type": null}, {"id": 34716, "message_id": "bot_3A0A1402A5E9EF1B0E38_8356", "sender": "bot", "message_type": "text", "content": "Please note: your appointment will only be confirmed after our team contacts you directly 🙏🏻", "created_at": "2026-05-23T15:49:51.472843", "media_url": null, "media_mime_type": null}]...
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Of course! Could you please confirm your full name Of course! Could you please confirm your full name and the reason for your visit, so I can forward your request to the team for Monday at 2pm?
Please note: your appointment will only be confirmed after our team contacts you directly 🙏🏻...
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[{"id": 30504, "message_id": " [{"id": 30504, "message_id": "A5FE2523DD58CFFD532975F2BAF4BEED", "sender": "user", "message_type": "text", "content": "Bonjour dr j'espère que tout va bien", "created_at": "2026-05-16T09:13:22.607760", "media_url": null, "media_mime_type": null}, {"id": 30505, "message_id": "A596D5438D0AF0B32BCB1E21F716671D", "sender": "user", "message_type": "text", "content": "Ci imane commercial de la société hakkami scent pour les diffuseurs machines", "created_at": "2026-05-16T09:13:32.113925", "media_url": null, "media_mime_type": null}, {"id": 30506, "message_id": "bot_A596D5438D0AF0B32BCB1E21F716671D_6748", "sender": "bot", "message_type": "text", "content": "Bonjour Iman, merci pour votre message et votre présentation. \nComment puis-je vous aider aujourd’hui ?", "created_at": "2026-05-16T09:13:43.659250", "media_url": null, "media_mime_type": null}]...
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Bonjour Iman, merci pour votre message et votre pr Bonjour Iman, merci pour votre message et votre présentation.
Comment puis-je vous aider aujourd’hui ?...
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[{"id": 30514, "message_id": " [{"id": 30514, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjQzNzE4NDQzFQIAERgWM0VCMDZENjgyODlFMDY2QUQ3NkYxMwA=", "sender": "bot", "message_type": "image", "content": "Salut ELJAR-RAZ AMINA,\r\nNous voulions vous adresser nos vœux les plus chaleureux pour votre anniversaire ! 🥳\r\nNous sommes heureux de célébrer cette occasion spéciale avec vous en tant que patient fidèle.\r\n\r\nÀ cette occasion, nous avons le plaisir de vous offrir une réduction exceptionnelle de 20% sur le blanchiment dentaire + le nettoyage, valable tout au long de votre mois d’anniversaire. ✨🦷\r\n\r\nNous espérons que votre journée sera remplie de bonheur et de moments mémorables.\r\nSi vous avez besoin de quoi que ce soit ou si vous avez des questions, n'hésitez pas à nous contacter.\r\nAvec toute mon affection,\r\n[ Cabient Dr. Boutaib Haitham ]", "created_at": "2026-05-16T09:24:34.765454", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8891/download", "media_mime_type": "image/jpeg"}, {"id": 30653, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjQzNzE4NDQzFQIAEhgUM0FFRDlEQUFDRkU4MzE1ODI2OEMA", "sender": "user", "message_type": "text", "content": "Oh merci Cabinet Dr Boutaib Haitam🤍🤍", "created_at": "2026-05-16T15:45:58.978433", "media_url": null, "media_mime_type": null}, {"id": 30654, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjQzNzE4NDQzFQIAEhgUM0FFRDlEQUFDRkU4MzE1ODI2OEMA_8791", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 Prenez soin de vous !", "created_at": "2026-05-16T15:46:11.806183", "media_url": null, "media_mime_type": null}, {"id": 30655, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjQzNzE4NDQzFQIAEhgUM0ExNjY5QTZGNzk2QTJENEQwMzAA", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-05-16T15:47:11.479398", "media_url": null, "media_mime_type": null}, {"id": 30656, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjQzNzE4NDQzFQIAEhgUM0ExNjY5QTZGNzk2QTJENEQwMzAA_4954", "sender": "bot", "message_type": "text", "content": "Avec plaisir, à votre service 🙏🏻", "created_at": "2026-05-16T15:47:23.378772", "media_url": null, "media_mime_type": null}]...
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Avec plaisir, à votre service 🙏🏻
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[{"id": 30514, "message_id": " [{"id": 30514, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjQzNzE4NDQzFQIAERgWM0VCMDZENjgyODlFMDY2QUQ3NkYxMwA=", "sender": "bot", "message_type": "image", "content": "Salut ELJAR-RAZ AMINA,\r\nNous voulions vous adresser nos vœux les plus chaleureux pour votre anniversaire ! 🥳\r\nNous sommes heureux de célébrer cette occasion spéciale avec vous en tant que patient fidèle.\r\n\r\nÀ cette occasion, nous avons le plaisir de vous offrir une réduction exceptionnelle de 20% sur le blanchiment dentaire + le nettoyage, valable tout au long de votre mois d’anniversaire. ✨🦷\r\n\r\nNous espérons que votre journée sera remplie de bonheur et de moments mémorables.\r\nSi vous avez besoin de quoi que ce soit ou si vous avez des questions, n'hésitez pas à nous contacter.\r\nAvec toute mon affection,\r\n[ Cabient Dr. Boutaib Haitham ]", "created_at": "2026-05-16T09:24:34.765454", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8891/download", "media_mime_type": "image/jpeg"}, {"id": 30653, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjQzNzE4NDQzFQIAEhgUM0FFRDlEQUFDRkU4MzE1ODI2OEMA", "sender": "user", "message_type": "text", "content": "Oh merci Cabinet Dr Boutaib Haitam🤍🤍", "created_at": "2026-05-16T15:45:58.978433", "media_url": null, "media_mime_type": null}, {"id": 30654, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjQzNzE4NDQzFQIAEhgUM0FFRDlEQUFDRkU4MzE1ODI2OEMA_8791", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 Prenez soin de vous !", "created_at": "2026-05-16T15:46:11.806183", "media_url": null, "media_mime_type": null}]...
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Avec plaisir 😊 Prenez soin de vous !
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[{"id": 30531, "message_id": " [{"id": 30531, "message_id": "meta_495384013668010_wamid.HBgLMTIxMjU0MDQyMzkVAgASGBQzQTY4QTJFRDBBQkYyRjNGMDBDQgA=", "sender": "user", "message_type": "text", "content": "سلام اسف فارق التوقيت", "created_at": "2026-05-16T11:00:59.090391", "media_url": null, "media_mime_type": null}, {"id": 30532, "message_id": "meta_495384013668010_wamid.HBgLMTIxMjU0MDQyMzkVAgASGBQzQTNGMTkzNDcxODk5NUY5RTI4RQA=", "sender": "user", "message_type": "text", "content": "الاسم", "created_at": "2026-05-16T11:01:00.783103", "media_url": null, "media_mime_type": null}, {"id": 30533, "message_id": "meta_495384013668010_wamid.HBgLMTIxMjU0MDQyMzkVAgASGBQzQTY3OUM2MDBDNzc1QzgwNDNFNQA=", "sender": "user", "message_type": "text", "content": "عبد الهادي العيساوي", "created_at": "2026-05-16T11:01:14.171195", "media_url": null, "media_mime_type": null}, {"id": 30544, "message_id": "meta_echo_495384013668010_wamid.HBgLMTIxMjU0MDQyMzkVAgARGCBBNTIxQ0Q0MDUyNjE1QzE3NzU4MjM1ODhDMTExN0YwMQA=", "sender": "bot", "message_type": "text", "content": "مرحبا بيك", "created_at": "2026-05-16T11:07:59.390892", "media_url": null, "media_mime_type": null}, {"id": 33509, "message_id": "A5B806C41E6C656A86CB6DB50A008657", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي واخا، دونك غادي نعطيك نهار لثنين إن شاء الله يا ربي.", "created_at": "2026-05-21T15:29:58.877624", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9608/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 33510, "message_id": "3EB0AE937AA6E215840B70", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ABDELHADI El issaoui*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 25 mai 2026* à *14:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*ABDELHADI*\r\nلديكم موعد مع ** يوم *الأثنين 25 ماي 2026* على الساعة *14:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-21T15:30:06.801651", "media_url": null, "media_mime_type": null}, {"id": 35212, "message_id": "3EB0FA385EB9BDE35147E8", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ABDELHADI El issaoui*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 25 mai 2026* à *14:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*ABDELHADI*\r\nلديكم موعد مع ** يوم *الأثنين 25 ماي 2026* على الساعة *14:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-25T10:59:58.470923", "media_url": null, "media_mime_type": null}, {"id": 35213, "message_id": "3A197CB917637B1705E2", "sender": "user", "message_type": "text", "content": "سلام عليكم", "created_at": "2026-05-25T11:01:56.608501", "media_url": null, "media_mime_type": null}, {"id": 35214, "message_id": "3A555FA88415E9C638FE", "sender": "user", "message_type": "text", "content": "ممكن نجي قبل شوية. مع داك 1:15؟", "created_at": "2026-05-25T11:02:09.624871", "media_url": null, "media_mime_type": null}, {"id": 35215, "message_id": "bot_3A555FA88415E9C638FE_1372", "sender": "bot", "message_type": "text", "content": "مرحبا Abdelhadi 😊 وصل طلبكوم للفريق بخصوص تغيير الوقت ونبلغهم أنك بغيت تجي مع 13:15 إن شاء الله.", "created_at": "2026-05-25T11:02:41.827088", "media_url": null, "media_mime_type": null}, {"id": 35216, "message_id": "bot_3A555FA88415E9C638FE_3100", "sender": "bot", "message_type": "text", "content": "الفريق غادي يتواصل معاكوم باش يأكدو واش ممكن هاد التغيير.", "created_at": "2026-05-25T11:02:41.859199", "media_url": null, "media_mime_type": null}, {"id": 35217, "message_id": "bot_3A555FA88415E9C638FE_2980", "sender": "bot", "message_type": "text", "content": "دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-05-25T11:02:41.896068", "media_url": null, "media_mime_type": null}]...
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مرحبا Abdelhadi 😊 وصل طلبكوم للفريق بخصوص تغيير ال مرحبا Abdelhadi 😊 وصل طلبكوم للفريق بخصوص تغيير الوقت ونبلغهم أنك بغيت تجي مع 13:15 إن شاء الله.
الفريق غادي يتواصل معاكوم باش يأكدو واش ممكن هاد التغيير.
دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻...
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[{"id": 30533, "message_id": " [{"id": 30533, "message_id": "meta_495384013668010_wamid.HBgLMTIxMjU0MDQyMzkVAgASGBQzQTY3OUM2MDBDNzc1QzgwNDNFNQA=", "sender": "user", "message_type": "text", "content": "عبد الهادي العيساوي", "created_at": "2026-05-16T11:01:14.171195", "media_url": null, "media_mime_type": null}, {"id": 30544, "message_id": "meta_echo_495384013668010_wamid.HBgLMTIxMjU0MDQyMzkVAgARGCBBNTIxQ0Q0MDUyNjE1QzE3NzU4MjM1ODhDMTExN0YwMQA=", "sender": "bot", "message_type": "text", "content": "مرحبا بيك", "created_at": "2026-05-16T11:07:59.390892", "media_url": null, "media_mime_type": null}, {"id": 33509, "message_id": "A5B806C41E6C656A86CB6DB50A008657", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي واخا، دونك غادي نعطيك نهار لثنين إن شاء الله يا ربي.", "created_at": "2026-05-21T15:29:58.877624", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9608/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 33510, "message_id": "3EB0AE937AA6E215840B70", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ABDELHADI El issaoui*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 25 mai 2026* à *14:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*ABDELHADI*\r\nلديكم موعد مع ** يوم *الأثنين 25 ماي 2026* على الساعة *14:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-21T15:30:06.801651", "media_url": null, "media_mime_type": null}, {"id": 35212, "message_id": "3EB0FA385EB9BDE35147E8", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ABDELHADI El issaoui*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 25 mai 2026* à *14:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*ABDELHADI*\r\nلديكم موعد مع ** يوم *الأثنين 25 ماي 2026* على الساعة *14:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-25T10:59:58.470923", "media_url": null, "media_mime_type": null}, {"id": 35213, "message_id": "3A197CB917637B1705E2", "sender": "user", "message_type": "text", "content": "سلام عليكم", "created_at": "2026-05-25T11:01:56.608501", "media_url": null, "media_mime_type": null}, {"id": 35214, "message_id": "3A555FA88415E9C638FE", "sender": "user", "message_type": "text", "content": "ممكن نجي قبل شوية. مع داك 1:15؟", "created_at": "2026-05-25T11:02:09.624871", "media_url": null, "media_mime_type": null}, {"id": 35215, "message_id": "bot_3A555FA88415E9C638FE_1372", "sender": "bot", "message_type": "text", "content": "مرحبا Abdelhadi 😊 وصل طلبكوم للفريق بخصوص تغيير الوقت ونبلغهم أنك بغيت تجي مع 13:15 إن شاء الله.", "created_at": "2026-05-25T11:02:41.827088", "media_url": null, "media_mime_type": null}, {"id": 35216, "message_id": "bot_3A555FA88415E9C638FE_3100", "sender": "bot", "message_type": "text", "content": "الفريق غادي يتواصل معاكوم باش يأكدو واش ممكن هاد التغيير.", "created_at": "2026-05-25T11:02:41.859199", "media_url": null, "media_mime_type": null}, {"id": 35217, "message_id": "bot_3A555FA88415E9C638FE_2980", "sender": "bot", "message_type": "text", "content": "دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-05-25T11:02:41.896068", "media_url": null, "media_mime_type": null}, {"id": 35218, "message_id": "3AB6466B6E1881C05A3D", "sender": "user", "message_type": "text", "content": "شكرا 🙏", "created_at": "2026-05-25T11:02:59.797833", "media_url": null, "media_mime_type": null}, {"id": 35219, "message_id": "bot_3AB6466B6E1881C05A3D_9112", "sender": "bot", "message_type": "text", "content": "بارك الله فيك Abdelhadi 😊 إذا احتاجيتي شي توضيح آخر أو وقع أي تغيير، مرحبا في أي وقت!", "created_at": "2026-05-25T11:03:11.242983", "media_url": null, "media_mime_type": null}]...
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بارك الله فيك Abdelhadi 😊 إذا احتاجيتي شي توضيح آخ بارك الله فيك Abdelhadi 😊 إذا احتاجيتي شي توضيح آخر أو وقع أي تغيير، مرحبا في أي وقت!...
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[{"id": 30551, "message_id": " [{"id": 30551, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAERggQTVGN0UwQ0RBNjU2MkMyQUJDQ0Q3Nzk5NTRCRkQyNDAA", "sender": "bot", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ المقطع الصوتي الذي يمزج بين الدارجة المغربية والفرنسية:\n\n**00:00** ألو السلام عليكم، إذن هاهي التعديلات لي غايدير ليا في la... شني سميتها... la prothèse ديال السنان.\n\n**00:06** Donc، هادوك النياب جاو طوال بزاف، لابد خصهم يقصارو يولّيو au niveau ديال لي حداهم.\n\n**00:16** و les incisives الوسطانيين centrale من لتحت جاو خارجين شوية، ils vont vers l’avant. \n\n**00:23** خصني يقادهم لي شي شويوش. \n\n**00:26** Voilà، يدخلهم شوية légèrement، حيت جاو... جاو خارجين مع لآخرين.\n\n**00:33** Voilà.", "created_at": "2026-05-16T11:16:19.748500", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8904/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30552, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAERggQTU4NjQxRURBOEY1RTkxN0IxOEYwRkEwMzZCMUNENjgA", "sender": "bot", "message_type": "voice", "content": "[Voice message] صباح الخير، ça va? كلشي مزيان؟ شوف الله يرضى عليك أنا صيفطت ليك هاد التصاور pour rappeler au docteur كيفاش كانو سناني قبل ما يدير هادا. شتي النياب اللي دار ليا طوال بزاف، et had les canines هانتي شتي خارجين، دابا اللي دار ليا دابا خارجين على سناني العاديين. D’autre part l'anatomie ماشي هي هاديك، à l'intérieur أنا اللسان ديالي كنلقى une plaque à l'intérieur alors que les dents sont légèrement creuses تيكونو un peu arrondies. Donc j'ai... j'ai une certaine gêne et je suis pas du tout tranquille. ماكرهتش نشوفو قبل ما يدير ليا les provisoires pour vraiment étudier les détails، حيت هاد les trucs اللي دار ليا tout le monde est choqué مني كيشوفوني كيقولو ليا جيتي بحال le vampire. Donc voilà j’aimerais bien un retour رد عليا الخبار الله يرضى عليك.", "created_at": "2026-05-16T11:16:20.225675", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8905/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30553, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAERggQTVBRjUyQTRDNzE2MUE0ODk4MzcwNjc3OTYyQTdFNUMA", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-05-16T11:16:20.424472", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8906/download", "media_mime_type": "image/jpeg"}, {"id": 30554, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAERggQTVBMkQ0NjFGRUQxQjExNEM3RDQwODM3Nzc4QzlEQjkA", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image depicts an adult woman standing and smiling. She is wearing glasses, a blue and black traditional outfit with elaborate embroidered edging, and a necklace. Her hair is dark and cut just above the shoulders. The background is out of focus, showing draped fabric in tones of purple, white, and orange. Her hands are partly visible, and she appears to be at an indoor event or gathering. The lighting is soft, with a purplish hue cast over the scene.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No notable concerns or abnormalities are observed in the visible context of this non-dental image.\"\n },\n \"", "created_at": "2026-05-16T11:16:21.170226", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8907/download", "media_mime_type": "image/jpeg"}, {"id": 30555, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAERggQTUxMjZEOEE2QTJENEY0QTVDNUYzNEE5NzhERTU2RkYA", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"partial_view\"]\n },\n \"description\": \"The image shows a close-up of the lower half of a person's face. The person is wearing glasses with thick, purple frames. The right and left eyes, bridge of the nose, nostrils, and mouth are visible. The person is smiling with teeth exposed, allowing visualization of both upper and lower anterior teeth (incisors and canines), and to a lesser extent the premolars. The lips are slightly parted. Facial skin texture and natural pigmentation are visible. There is some reflection on the glasses from the surroundings. Screenshot information and status bar (date, time, battery, WiFi) appear at the top.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Six anterior maxillary teeth (central incisors, lateral incisors, and canines) are visible. Teeth appear generally well aligned, with some mild discoloration or staining. No visible large fractures or extensive cavities.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Six lower anterior teeth are visible. Two lower central incisors appear", "created_at": "2026-05-16T11:16:21.874733", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8908/download", "media_mime_type": "image/jpeg"}, {"id": 30601, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUNEE5NEFDNEE5RTczRjIyRkE0RkEA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a lateral cephalometric X-ray showing the profile of the skull, cervical vertebrae, and occlusal relationship of the upper and lower teeth. The cranial base, nasal cavity, maxilla, mandible, and cervical spine are clearly visualized. All erupted teeth in both jaws are visible in a profile alignment. The X-ray includes labeling with patient information and technical parameters. There appears to be no significant blurring or obstruction. Hand is holding the lower left corner. Ruler markers are visible on right and bottom sides.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"anterior_maxilla\",\n \"observation\": \"Teeth appear aligned in the anterior maxillary region with normal root orientation in a lateral view.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"anterior_mandible\",\n \"observation\": \"Teeth are intact and well aligned in the anterior mandibular region. Crown and root forms are discernable.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"posterior_maxilla\",\n \"observation\": \"Poster", "created_at": "2026-05-16T12:41:37.051508", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8920/download", "media_mime_type": "image/jpeg"}, {"id": 32751, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0FBNjkyNzg4RTU5MzVCRDYyNkUA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an identification document placed on a wooden surface under bright lighting. The ID appears to be in a horizontal orientation with a visible machine-readable zone at the bottom. Both typed and Arabic script are present, including personal information such as names, address, and ID numbers. There is a partially visible logo or insignia in green and blue hues, and some holographic or reflective security elements on the card's right side. The overall card condition is good, with clear and legible text. Shadow from an off-frame object is partially visible on the card's left.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"K430604\",\n \"ABDELLAZIZ IBN AHMED\",\n \"WAFEA BINT MOHAMED\",\n \"NACHTEGAAL\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a rectangular plastic identification card placed on a wooden surface. The card contains printed text in both Latin and Arabic scripts. The card is photographed at a slight angle, but all text appears to be legible. The background of the card has a patterned design and features multiple colors including white, green, and blue. The upper portion of the card contains demographic information and a small logo. The bottom part of the card has a machine-readable zone (MRZ) with multiple rows of characters. Some shadows and reflections are present but do not obscure the information.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ABDELJAZZ IBRIHAMED\",\n \"Echtg. WAFAE BNI MOHAMED\",\n \"Adres NACHTEGAAL 48", "created_at": "2026-05-20T10:22:34.057521", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9418/download", "media_mime_type": "image/jpeg"}, {"id": 32752, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E2QkJBRDlDM0U5OTFFMzdCNjgA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a Moroccan national identity card (Carte Nationale d'Identité) placed on a wooden surface. The card contains a portrait photo, textual information in both Arabic and French, a barcode, and several official markings and signatures. The card number and personal identification details are visible. The Moroccan flag is present on the card. Part of a pen and the edge of a black object (possibly a wallet) are also partially visible in the lower portion and right side of the image, respectively.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE NATIONALE D'IDENTITE\",\n \"N° K430884\",\n \"NOM: ASSLAHI\",\n \"PRENOM: IAMO EDDINE\",\n \"\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image displays a Moroccan National Identity Card (Carte Nationale d'Identité) on a wooden surface. The card includes a color photograph of the cardholder in the upper left and a smaller grayscale photograph at the center left. The card contains printed text in both Arabic and French, detailing personal identification information. A red Moroccan flag and the national emblem are present. Visible elements also include a reference number, some serial numbers, a date of birth, place of birth (Tangier), and dates. The card has a background security design with multiple colors and patterns. Part of a black object (possibly a wallet) and a blue pen are visible to the right and bottom of the card.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE N", "created_at": "2026-05-20T10:22:34.406829", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9419/download", "media_mime_type": "image/jpeg"}, {"id": 32755, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0FENTVEOEI5RkVDRUM5NDBDQkQA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a Moroccan national identity card (Carte Nationale d'Identité) placed on a wooden surface. The card contains a photo of a person on the left side and another, smaller stamped photo on the right. The card displays both Arabic and French text, an official emblem at the top, and the Moroccan flag at the bottom section. Key information such as name, date of birth, place of birth, card number, signature and expiry date are visible. The card has a colored background with security patterns typical for official identification.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE NATIONALE D'IDENTITE\",\n \"K430684\",\n \"IMAD EDDINE\",\n \"UAD\",\n \"Né", "created_at": "2026-05-20T10:23:50.703498", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9420/download", "media_mime_type": "image/jpeg"}, {"id": 32756, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an identification document with both Arabic and French text, positioned on a wooden surface. The document includes personal details such as parent names, an address, a civil status number, gender, and a series of machine-readable lines at the bottom. Background has blue and green geometric motifs. The document appears to be official, likely related to civil registration or nationality.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": null,\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"N°: K430684\",\n \"445 12/1987\",\n \"رقم الحالة المدنية\",\n \"رقم\",\n \"ن° état civil\",\n \"بن عبد العزيز بن احمد\",\n \"و وفاء بنت محمد\",\n \"Sexe M\",\n \"الجنس\",\n \"MO\",\n \"Fils de ABDELAZIZ ben AH\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows the back side of an official identification card placed on a wooden surface. The card contains printed information in both French and Arabic, including personal details, parental information, an address, as well as a machine-readable zone (MRZ) at the bottom. The card background features geometric and architectural patterns in blue and green colors. The card is well aligned and fully visible. No part is obstructed or blurred.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": null,\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"N°: K430684\",\n \"ن°: K430684\",\n \"N° etat civil: 445 12/1987\",\n \"ن° الحالة المدنية: 445 12/1987\",\n \"Fils de ABDELAZIZ ben AHMED\",\n \"بن عبد العزيز بن", "created_at": "2026-05-20T10:23:50.993014", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9421/download", "media_mime_type": "image/jpeg"}, {"id": 32759, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA_7012", "sender": "bot", "message_type": "text", "content": "توصلنا بالصور ديال بطاقة التعريف الوطنية وبعض الوثائق، ولكن ما كانش واضح شنو بالضبط الخدمة أو الطلب اللي محتاج من العيادة.", "created_at": "2026-05-20T10:25:01.729020", "media_url": null, "media_mime_type": null}, {"id": 32760, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA_1899", "sender": "bot", "message_type": "text", "content": "واش ممكن توضح ليا شنو بالضبط اللي باغي تدير أو السؤال اللي عندك باش نقدر نعاونك؟", "created_at": "2026-05-20T10:25:01.786414", "media_url": null, "media_mime_type": null}]...
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توصلنا بالصور ديال بطاقة التعريف الوطنية وبعض الوث توصلنا بالصور ديال بطاقة التعريف الوطنية وبعض الوثائق، ولكن ما كانش واضح شنو بالضبط الخدمة أو الطلب اللي محتاج من العيادة. واش ممكن توضح ليا شنو بالضبط اللي باغي تدير أو السؤال اللي عندك باش نقدر نعاونك؟...
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[{"id": 30553, "message_id": " [{"id": 30553, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAERggQTVBRjUyQTRDNzE2MUE0ODk4MzcwNjc3OTYyQTdFNUMA", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-05-16T11:16:20.424472", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8906/download", "media_mime_type": "image/jpeg"}, {"id": 30554, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAERggQTVBMkQ0NjFGRUQxQjExNEM3RDQwODM3Nzc4QzlEQjkA", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image depicts an adult woman standing and smiling. She is wearing glasses, a blue and black traditional outfit with elaborate embroidered edging, and a necklace. Her hair is dark and cut just above the shoulders. The background is out of focus, showing draped fabric in tones of purple, white, and orange. Her hands are partly visible, and she appears to be at an indoor event or gathering. The lighting is soft, with a purplish hue cast over the scene.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No notable concerns or abnormalities are observed in the visible context of this non-dental image.\"\n },\n \"", "created_at": "2026-05-16T11:16:21.170226", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8907/download", "media_mime_type": "image/jpeg"}, {"id": 30555, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAERggQTUxMjZEOEE2QTJENEY0QTVDNUYzNEE5NzhERTU2RkYA", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"partial_view\"]\n },\n \"description\": \"The image shows a close-up of the lower half of a person's face. The person is wearing glasses with thick, purple frames. The right and left eyes, bridge of the nose, nostrils, and mouth are visible. The person is smiling with teeth exposed, allowing visualization of both upper and lower anterior teeth (incisors and canines), and to a lesser extent the premolars. The lips are slightly parted. Facial skin texture and natural pigmentation are visible. There is some reflection on the glasses from the surroundings. Screenshot information and status bar (date, time, battery, WiFi) appear at the top.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Six anterior maxillary teeth (central incisors, lateral incisors, and canines) are visible. Teeth appear generally well aligned, with some mild discoloration or staining. No visible large fractures or extensive cavities.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Six lower anterior teeth are visible. Two lower central incisors appear", "created_at": "2026-05-16T11:16:21.874733", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8908/download", "media_mime_type": "image/jpeg"}, {"id": 30601, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUNEE5NEFDNEE5RTczRjIyRkE0RkEA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a lateral cephalometric X-ray showing the profile of the skull, cervical vertebrae, and occlusal relationship of the upper and lower teeth. The cranial base, nasal cavity, maxilla, mandible, and cervical spine are clearly visualized. All erupted teeth in both jaws are visible in a profile alignment. The X-ray includes labeling with patient information and technical parameters. There appears to be no significant blurring or obstruction. Hand is holding the lower left corner. Ruler markers are visible on right and bottom sides.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"anterior_maxilla\",\n \"observation\": \"Teeth appear aligned in the anterior maxillary region with normal root orientation in a lateral view.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"anterior_mandible\",\n \"observation\": \"Teeth are intact and well aligned in the anterior mandibular region. Crown and root forms are discernable.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"posterior_maxilla\",\n \"observation\": \"Poster", "created_at": "2026-05-16T12:41:37.051508", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8920/download", "media_mime_type": "image/jpeg"}, {"id": 32751, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0FBNjkyNzg4RTU5MzVCRDYyNkUA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an identification document placed on a wooden surface under bright lighting. The ID appears to be in a horizontal orientation with a visible machine-readable zone at the bottom. Both typed and Arabic script are present, including personal information such as names, address, and ID numbers. There is a partially visible logo or insignia in green and blue hues, and some holographic or reflective security elements on the card's right side. The overall card condition is good, with clear and legible text. Shadow from an off-frame object is partially visible on the card's left.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"K430604\",\n \"ABDELLAZIZ IBN AHMED\",\n \"WAFEA BINT MOHAMED\",\n \"NACHTEGAAL\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a rectangular plastic identification card placed on a wooden surface. The card contains printed text in both Latin and Arabic scripts. The card is photographed at a slight angle, but all text appears to be legible. The background of the card has a patterned design and features multiple colors including white, green, and blue. The upper portion of the card contains demographic information and a small logo. The bottom part of the card has a machine-readable zone (MRZ) with multiple rows of characters. Some shadows and reflections are present but do not obscure the information.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ABDELJAZZ IBRIHAMED\",\n \"Echtg. WAFAE BNI MOHAMED\",\n \"Adres NACHTEGAAL 48", "created_at": "2026-05-20T10:22:34.057521", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9418/download", "media_mime_type": "image/jpeg"}, {"id": 32752, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E2QkJBRDlDM0U5OTFFMzdCNjgA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a Moroccan national identity card (Carte Nationale d'Identité) placed on a wooden surface. The card contains a portrait photo, textual information in both Arabic and French, a barcode, and several official markings and signatures. The card number and personal identification details are visible. The Moroccan flag is present on the card. Part of a pen and the edge of a black object (possibly a wallet) are also partially visible in the lower portion and right side of the image, respectively.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE NATIONALE D'IDENTITE\",\n \"N° K430884\",\n \"NOM: ASSLAHI\",\n \"PRENOM: IAMO EDDINE\",\n \"\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image displays a Moroccan National Identity Card (Carte Nationale d'Identité) on a wooden surface. The card includes a color photograph of the cardholder in the upper left and a smaller grayscale photograph at the center left. The card contains printed text in both Arabic and French, detailing personal identification information. A red Moroccan flag and the national emblem are present. Visible elements also include a reference number, some serial numbers, a date of birth, place of birth (Tangier), and dates. The card has a background security design with multiple colors and patterns. Part of a black object (possibly a wallet) and a blue pen are visible to the right and bottom of the card.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE N", "created_at": "2026-05-20T10:22:34.406829", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9419/download", "media_mime_type": "image/jpeg"}, {"id": 32755, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0FENTVEOEI5RkVDRUM5NDBDQkQA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a Moroccan national identity card (Carte Nationale d'Identité) placed on a wooden surface. The card contains a photo of a person on the left side and another, smaller stamped photo on the right. The card displays both Arabic and French text, an official emblem at the top, and the Moroccan flag at the bottom section. Key information such as name, date of birth, place of birth, card number, signature and expiry date are visible. The card has a colored background with security patterns typical for official identification.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE NATIONALE D'IDENTITE\",\n \"K430684\",\n \"IMAD EDDINE\",\n \"UAD\",\n \"Né", "created_at": "2026-05-20T10:23:50.703498", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9420/download", "media_mime_type": "image/jpeg"}, {"id": 32756, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an identification document with both Arabic and French text, positioned on a wooden surface. The document includes personal details such as parent names, an address, a civil status number, gender, and a series of machine-readable lines at the bottom. Background has blue and green geometric motifs. The document appears to be official, likely related to civil registration or nationality.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": null,\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"N°: K430684\",\n \"445 12/1987\",\n \"رقم الحالة المدنية\",\n \"رقم\",\n \"ن° état civil\",\n \"بن عبد العزيز بن احمد\",\n \"و وفاء بنت محمد\",\n \"Sexe M\",\n \"الجنس\",\n \"MO\",\n \"Fils de ABDELAZIZ ben AH\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows the back side of an official identification card placed on a wooden surface. The card contains printed information in both French and Arabic, including personal details, parental information, an address, as well as a machine-readable zone (MRZ) at the bottom. The card background features geometric and architectural patterns in blue and green colors. The card is well aligned and fully visible. No part is obstructed or blurred.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": null,\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"N°: K430684\",\n \"ن°: K430684\",\n \"N° etat civil: 445 12/1987\",\n \"ن° الحالة المدنية: 445 12/1987\",\n \"Fils de ABDELAZIZ ben AHMED\",\n \"بن عبد العزيز بن", "created_at": "2026-05-20T10:23:50.993014", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9421/download", "media_mime_type": "image/jpeg"}, {"id": 32759, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA_7012", "sender": "bot", "message_type": "text", "content": "توصلنا بالصور ديال بطاقة التعريف الوطنية وبعض الوثائق، ولكن ما كانش واضح شنو بالضبط الخدمة أو الطلب اللي محتاج من العيادة.", "created_at": "2026-05-20T10:25:01.729020", "media_url": null, "media_mime_type": null}, {"id": 32760, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA_1899", "sender": "bot", "message_type": "text", "content": "واش ممكن توضح ليا شنو بالضبط اللي باغي تدير أو السؤال اللي عندك باش نقدر نعاونك؟", "created_at": "2026-05-20T10:25:01.786414", "media_url": null, "media_mime_type": null}, {"id": 32830, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E2Mjg5NjVCMjQ3NUNBQTcwODAA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a dental model, seemingly made of resin or plastic, depicting a segment of the upper dental arch. Several teeth are attached, including what appear to be posterior molars and premolars, as well as anterior teeth. Some of the teeth surfaces, especially on the occlusal sides, have blue or purple marks, likely representing occlusal contacts or points of articulation. The dental model sits on a pink transparent plastic sheet and is placed next to a computer keyboard (the 'suppr' and 'entrée' keys are visible), indicating an office or clinical setting. On the side of the dental model, the name 'MOHAMED' is embossed. Part of a handwritten note is also partially visible, with the text fragment 'Kho' and 'ECH' readable. The teeth on the model are generally intact, made of the same material except for two front teeth which are whiter and may be artificial or prosthetic. The dental arch in the model is partially cut off at both ends, showing this is a section, not a complete arch.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"\n\nUser message context: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a dental model or cast made of a beige material, likely resin or plastic, representing a partial arch of teeth. Several teeth on the model have blue or purple colored marks, possibly representing occlusal contacts or inspection marks. The model shows three posterior teeth with marked occlusal surfaces and two anterior teeth. The model is labeled with the name 'MOHAMED' embossed in the material. Part of the object is resting on a textured, transparent pink plastic wrap, placed on a wooden surface. In the background, part of a computer keyboard is visible, with French-labeled keys ('suppr', 'page', 'entrée'). There is also part of a handwritten note on white paper, partially visible with text including 'Kho' and 'ECH'.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"", "created_at": "2026-05-20T11:59:44.475561", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9439/download", "media_mime_type": "image/jpeg"}, {"id": 32831, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E2Mjg5NjVCMjQ3NUNBQTcwODAA_8633", "sender": "bot", "message_type": "text", "content": "توصلنا بصورة ديال الموديل ديال الأسنان مكتوب عليه \"MOHAMED\"، ولكن ما وضحتش ليا شنو بالضبط السؤال أو الخدمة اللي محتاج من العيادة. واش ممكن تشرح ليا شنو هو الطلب ديالك باش نقدر نعاونك؟", "created_at": "2026-05-20T12:00:08.425908", "media_url": null, "media_mime_type": null}]...
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توصلنا بصورة ديال الموديل ديال الأسنان مكتوب عليه توصلنا بصورة ديال الموديل ديال الأسنان مكتوب عليه "MOHAMED"، ولكن ما وضحتش ليا شنو بالضبط السؤال أو الخدمة اللي محتاج من العيادة. واش ممكن تشرح ليا شنو هو الطلب ديالك باش نقدر نعاونك؟...
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[{"id": 30572, "message_id": " [{"id": 30572, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjU0NjAwNjExFQIAEhgUM0FBNjU5QzA1QzI3MUU2REQ0NUYA", "sender": "user", "message_type": "text", "content": "Mtftha", "created_at": "2026-05-16T11:50:02.950324", "media_url": null, "media_mime_type": null}, {"id": 30602, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0NjAwNjExFQIAERgWM0VCMDQyNTM5NDc3Mzk0RDg0Q0YwQwA=", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *300,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-16T12:43:01.866467", "media_url": null, "media_mime_type": null}, {"id": 30603, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0NjAwNjExFQIAERgWM0VCMEZFODg2MkFGMkQzQkEzMDUyMQA=", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-16T12:43:34.805812", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8921/download", "media_mime_type": "application/pdf"}, {"id": 31708, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0NjAwNjExFQIAERggQTU3OTI2MUM2Mzg1MTVDQ0RCQjE5RDVEREREMzQ1QjYA", "sender": "bot", "message_type": "text", "content": "Instituto Maxilofacial Dr Benajiba\nhttps://share.google/Ruk8E5isY2M349IuS", "created_at": "2026-05-18T16:12:03.852300", "media_url": null, "media_mime_type": null}, {"id": 31709, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0NjAwNjExFQIAERggQTUzQzk2RjA4MUQ4NjVDRTg1MTdCOUY5RDFGN0FFMkYA", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\nالسلام عليكم يونس، كيداير؟ لاباس؟ مزيان؟ بخير؟ الصحة لاباس؟ يونس، هادا هو لادريس لي غاتمشي ليها إن شاء الله يا ربي، على حساب لكونسيلطاسيون د العملية، شوف شنو غايقولو ليك وترد علينا.", "created_at": "2026-05-18T16:12:18.247278", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9156/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 31722, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjU0NjAwNjExFQIAEhgUM0EwQjU1QjZGQzYxQkVGQTg2NUYA", "sender": "user", "message_type": "text", "content": "وخا شكران 🙏🏻\nعفاك وخا نسولك\nبالنسبة لهاد العلاج اللي غندير، كيفاش كتديروا ليه فالخلاص؟ واش كتطلبوا المبلغ كامل دقة وحدة، ولا كاين تسهيلات بحال تسبيق ودفعات كل شهر؟\nوشحال تقريبن تمن 🤭", "created_at": "2026-05-18T16:51:24.166228", "media_url": null, "media_mime_type": null}, {"id": 31723, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0NjAwNjExFQIAERggQTVENEU4OEQ5MTQ5RDM4MDg0MkEyRDQwQ0JENDE4MTAA", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here's the transcription of the audio in Moroccan Darija:\n\n**\"شوف، إن شاء الله بالنسبة للثمانية ما غانختلفوشي، ولكن مشي شوف بعدا الدكتورة هادي شنو غاتقولك وشنو زعما غانعملوا، عاد إن شاء الله ديك الساعة باش تجي لعندنا حنايا.\"**", "created_at": "2026-05-18T16:55:03.018620", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9159/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 31739, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjU0NjAwNjExFQIAEhgUM0FEREZCRTRGOEREMTE1RjVDRUQA", "sender": "user", "message_type": "text", "content": "وخا شكران 🙏🏻", "created_at": "2026-05-18T17:00:03.379691", "media_url": null, "media_mime_type": null}, {"id": 32397, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0NjAwNjExFQIAERgWM0VCMDQ0QzZCRERDQjM0QTY1MUI5RAA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*YOUNESS Ait aaza*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 13 mai 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 13 ماي 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-19T14:21:49.158873", "media_url": null, "media_mime_type": null}, {"id": 39359, "message_id": "3EB029FD216D7F386DF171", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*YOUNESS Ait aaza*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 06 juin 2026* à *11:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 6 يونيو 2026* على الساعة *11:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-06-05T14:09:54.375987", "media_url": null, "media_mime_type": null}, {"id": 39599, "message_id": "3A0A0149752DAD691FC0", "sender": "user", "message_type": "text", "content": "<reply_to>Instituto Maxilofacial Dr Benajiba\nhttps://share.google/Ruk8E5isY2M349IuS</reply_to> Slam khti cv ellik hit mzal mamchit lhna hit jat m3a l3id o mchit ldar dakchi elach", "created_at": "2026-06-05T21:00:58.002748", "media_url": null, "media_mime_type": null}, {"id": 39600, "message_id": "bot_3A0A0149752DAD691FC0_1439", "sender": "bot", "message_type": "text", "content": "مرحبا Youness، شكراً على التوضيح 😊 ما كاين حتى مشكل، إذا احتجتي تبدل الموعد أو تلغيه، غير خبرنا وغادي نبلغو الفريق إن شاء الله. إذا بغيتي تحجز موعد جديد أو عندك أي سؤال آخر، أنا هنا نعاونك!", "created_at": "2026-06-05T21:02:18.285646", "media_url": null, "media_mime_type": null}]...
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مرحبا Youness، شكراً على التوضيح 😊 ما كاين حتى مشك مرحبا Youness، شكراً على التوضيح 😊 ما كاين حتى مشكل، إذا احتجتي تبدل الموعد أو تلغيه، غير خبرنا وغادي نبلغو الفريق إن شاء الله. إذا بغيتي تحجز موعد جديد أو عندك أي سؤال آخر، أنا هنا نعاونك!...
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[{"id": 30575, "message_id": " [{"id": 30575, "message_id": "meta_echo_495384013668010_wamid.HBgLMTI2NzY5NDg2MjcVAgARGBYzRUIwNjM2ODNFNEMwQUY1RUQ2RkQ0AA==", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *4000,00* dirhams (*TPE*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-9000,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-16T11:55:53.503145", "media_url": null, "media_mime_type": null}, {"id": 30576, "message_id": "meta_echo_495384013668010_wamid.HBgLMTI2NzY5NDg2MjcVAgARGBYzRUIwNDQwQzA0MDNCRkQ5QjY0M0ZFAA==", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-16T11:56:21.020017", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8912/download", "media_mime_type": "application/pdf"}, {"id": 34633, "message_id": "3AED8A61BCECCD50CC54", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-23T12:16:37.312617", "media_url": null, "media_mime_type": null}, {"id": 34634, "message_id": "bot_3AED8A61BCECCD50CC54_9499", "sender": "bot", "message_type": "text", "content": "Hello! 😊 How can I assist you today? If you’d like to book or change an appointment, just let me know your full name, the reason for your visit, and your preferred date and time.", "created_at": "2026-05-23T12:16:49.201223", "media_url": null, "media_mime_type": null}, {"id": 34713, "message_id": "3A0A1402A5E9EF1B0E38", "sender": "user", "message_type": "text", "content": "Hi, on Monday I have practice at 11, is it possible to come at 2pm?", "created_at": "2026-05-23T15:49:39.714481", "media_url": null, "media_mime_type": null}, {"id": 34714, "message_id": "bot_3A0A1402A5E9EF1B0E38_6140", "sender": "bot", "message_type": "text", "content": "Of course!", "created_at": "2026-05-23T15:49:51.362927", "media_url": null, "media_mime_type": null}, {"id": 34715, "message_id": "bot_3A0A1402A5E9EF1B0E38_8851", "sender": "bot", "message_type": "text", "content": "Could you please confirm your full name and the reason for your visit, so I can forward your request to the team for Monday at 2pm?", "created_at": "2026-05-23T15:49:51.422562", "media_url": null, "media_mime_type": null}, {"id": 34716, "message_id": "bot_3A0A1402A5E9EF1B0E38_8356", "sender": "bot", "message_type": "text", "content": "Please note: your appointment will only be confirmed after our team contacts you directly 🙏🏻", "created_at": "2026-05-23T15:49:51.472843", "media_url": null, "media_mime_type": null}, {"id": 35137, "message_id": "3EB0F12F360C9966BDB656", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*THOMAS JR Marcus wiley*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mardi 26 mai 2026* à *15:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 26 ماي 2026* على الساعة *15:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-25T09:06:46.550445", "media_url": null, "media_mime_type": null}, {"id": 35138, "message_id": "3EB0F4DC88C2474EA1E031", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*THOMAS JR Marcus wiley*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mardi 26 mai 2026* à *15:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 26 ماي 2026* على الساعة *15:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-25T09:06:48.872750", "media_url": null, "media_mime_type": null}, {"id": 35139, "message_id": "3A1F69B4ADE54FB03C8F", "sender": "user", "message_type": "text", "content": "Ok thank you see you tomorrow", "created_at": "2026-05-25T09:07:34.831746", "media_url": null, "media_mime_type": null}, {"id": 35140, "message_id": "bot_3A1F69B4ADE54FB03C8F_6524", "sender": "bot", "message_type": "text", "content": "Perfect, see you tomorrow! 😊", "created_at": "2026-05-25T09:08:30.892808", "media_url": null, "media_mime_type": null}]...
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Perfect, see you tomorrow! 😊
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[{"id": 30601, "message_id": " [{"id": 30601, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUNEE5NEFDNEE5RTczRjIyRkE0RkEA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a lateral cephalometric X-ray showing the profile of the skull, cervical vertebrae, and occlusal relationship of the upper and lower teeth. The cranial base, nasal cavity, maxilla, mandible, and cervical spine are clearly visualized. All erupted teeth in both jaws are visible in a profile alignment. The X-ray includes labeling with patient information and technical parameters. There appears to be no significant blurring or obstruction. Hand is holding the lower left corner. Ruler markers are visible on right and bottom sides.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"anterior_maxilla\",\n \"observation\": \"Teeth appear aligned in the anterior maxillary region with normal root orientation in a lateral view.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"anterior_mandible\",\n \"observation\": \"Teeth are intact and well aligned in the anterior mandibular region. Crown and root forms are discernable.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"posterior_maxilla\",\n \"observation\": \"Poster", "created_at": "2026-05-16T12:41:37.051508", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8920/download", "media_mime_type": "image/jpeg"}, {"id": 32751, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0FBNjkyNzg4RTU5MzVCRDYyNkUA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an identification document placed on a wooden surface under bright lighting. The ID appears to be in a horizontal orientation with a visible machine-readable zone at the bottom. Both typed and Arabic script are present, including personal information such as names, address, and ID numbers. There is a partially visible logo or insignia in green and blue hues, and some holographic or reflective security elements on the card's right side. The overall card condition is good, with clear and legible text. Shadow from an off-frame object is partially visible on the card's left.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"K430604\",\n \"ABDELLAZIZ IBN AHMED\",\n \"WAFEA BINT MOHAMED\",\n \"NACHTEGAAL\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a rectangular plastic identification card placed on a wooden surface. The card contains printed text in both Latin and Arabic scripts. The card is photographed at a slight angle, but all text appears to be legible. The background of the card has a patterned design and features multiple colors including white, green, and blue. The upper portion of the card contains demographic information and a small logo. The bottom part of the card has a machine-readable zone (MRZ) with multiple rows of characters. Some shadows and reflections are present but do not obscure the information.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ABDELJAZZ IBRIHAMED\",\n \"Echtg. WAFAE BNI MOHAMED\",\n \"Adres NACHTEGAAL 48", "created_at": "2026-05-20T10:22:34.057521", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9418/download", "media_mime_type": "image/jpeg"}, {"id": 32752, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E2QkJBRDlDM0U5OTFFMzdCNjgA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a Moroccan national identity card (Carte Nationale d'Identité) placed on a wooden surface. The card contains a portrait photo, textual information in both Arabic and French, a barcode, and several official markings and signatures. The card number and personal identification details are visible. The Moroccan flag is present on the card. Part of a pen and the edge of a black object (possibly a wallet) are also partially visible in the lower portion and right side of the image, respectively.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE NATIONALE D'IDENTITE\",\n \"N° K430884\",\n \"NOM: ASSLAHI\",\n \"PRENOM: IAMO EDDINE\",\n \"\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image displays a Moroccan National Identity Card (Carte Nationale d'Identité) on a wooden surface. The card includes a color photograph of the cardholder in the upper left and a smaller grayscale photograph at the center left. The card contains printed text in both Arabic and French, detailing personal identification information. A red Moroccan flag and the national emblem are present. Visible elements also include a reference number, some serial numbers, a date of birth, place of birth (Tangier), and dates. The card has a background security design with multiple colors and patterns. Part of a black object (possibly a wallet) and a blue pen are visible to the right and bottom of the card.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE N", "created_at": "2026-05-20T10:22:34.406829", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9419/download", "media_mime_type": "image/jpeg"}, {"id": 32755, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0FENTVEOEI5RkVDRUM5NDBDQkQA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a Moroccan national identity card (Carte Nationale d'Identité) placed on a wooden surface. The card contains a photo of a person on the left side and another, smaller stamped photo on the right. The card displays both Arabic and French text, an official emblem at the top, and the Moroccan flag at the bottom section. Key information such as name, date of birth, place of birth, card number, signature and expiry date are visible. The card has a colored background with security patterns typical for official identification.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE NATIONALE D'IDENTITE\",\n \"K430684\",\n \"IMAD EDDINE\",\n \"UAD\",\n \"Né", "created_at": "2026-05-20T10:23:50.703498", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9420/download", "media_mime_type": "image/jpeg"}, {"id": 32756, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an identification document with both Arabic and French text, positioned on a wooden surface. The document includes personal details such as parent names, an address, a civil status number, gender, and a series of machine-readable lines at the bottom. Background has blue and green geometric motifs. The document appears to be official, likely related to civil registration or nationality.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": null,\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"N°: K430684\",\n \"445 12/1987\",\n \"رقم الحالة المدنية\",\n \"رقم\",\n \"ن° état civil\",\n \"بن عبد العزيز بن احمد\",\n \"و وفاء بنت محمد\",\n \"Sexe M\",\n \"الجنس\",\n \"MO\",\n \"Fils de ABDELAZIZ ben AH\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows the back side of an official identification card placed on a wooden surface. The card contains printed information in both French and Arabic, including personal details, parental information, an address, as well as a machine-readable zone (MRZ) at the bottom. The card background features geometric and architectural patterns in blue and green colors. The card is well aligned and fully visible. No part is obstructed or blurred.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": null,\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"N°: K430684\",\n \"ن°: K430684\",\n \"N° etat civil: 445 12/1987\",\n \"ن° الحالة المدنية: 445 12/1987\",\n \"Fils de ABDELAZIZ ben AHMED\",\n \"بن عبد العزيز بن", "created_at": "2026-05-20T10:23:50.993014", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9421/download", "media_mime_type": "image/jpeg"}, {"id": 32759, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA_7012", "sender": "bot", "message_type": "text", "content": "توصلنا بالصور ديال بطاقة التعريف الوطنية وبعض الوثائق، ولكن ما كانش واضح شنو بالضبط الخدمة أو الطلب اللي محتاج من العيادة.", "created_at": "2026-05-20T10:25:01.729020", "media_url": null, "media_mime_type": null}, {"id": 32760, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA_1899", "sender": "bot", "message_type": "text", "content": "واش ممكن توضح ليا شنو بالضبط اللي باغي تدير أو السؤال اللي عندك باش نقدر نعاونك؟", "created_at": "2026-05-20T10:25:01.786414", "media_url": null, "media_mime_type": null}, {"id": 32830, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E2Mjg5NjVCMjQ3NUNBQTcwODAA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a dental model, seemingly made of resin or plastic, depicting a segment of the upper dental arch. Several teeth are attached, including what appear to be posterior molars and premolars, as well as anterior teeth. Some of the teeth surfaces, especially on the occlusal sides, have blue or purple marks, likely representing occlusal contacts or points of articulation. The dental model sits on a pink transparent plastic sheet and is placed next to a computer keyboard (the 'suppr' and 'entrée' keys are visible), indicating an office or clinical setting. On the side of the dental model, the name 'MOHAMED' is embossed. Part of a handwritten note is also partially visible, with the text fragment 'Kho' and 'ECH' readable. The teeth on the model are generally intact, made of the same material except for two front teeth which are whiter and may be artificial or prosthetic. The dental arch in the model is partially cut off at both ends, showing this is a section, not a complete arch.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"\n\nUser message context: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a dental model or cast made of a beige material, likely resin or plastic, representing a partial arch of teeth. Several teeth on the model have blue or purple colored marks, possibly representing occlusal contacts or inspection marks. The model shows three posterior teeth with marked occlusal surfaces and two anterior teeth. The model is labeled with the name 'MOHAMED' embossed in the material. Part of the object is resting on a textured, transparent pink plastic wrap, placed on a wooden surface. In the background, part of a computer keyboard is visible, with French-labeled keys ('suppr', 'page', 'entrée'). There is also part of a handwritten note on white paper, partially visible with text including 'Kho' and 'ECH'.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"", "created_at": "2026-05-20T11:59:44.475561", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9439/download", "media_mime_type": "image/jpeg"}, {"id": 32831, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E2Mjg5NjVCMjQ3NUNBQTcwODAA_8633", "sender": "bot", "message_type": "text", "content": "توصلنا بصورة ديال الموديل ديال الأسنان مكتوب عليه \"MOHAMED\"، ولكن ما وضحتش ليا شنو بالضبط السؤال أو الخدمة اللي محتاج من العيادة. واش ممكن تشرح ليا شنو هو الطلب ديالك باش نقدر نعاونك؟", "created_at": "2026-05-20T12:00:08.425908", "media_url": null, "media_mime_type": null}, {"id": 32971, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0FCOUU0ODYyMjJEQUVGRDNDMUIA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a United States of America passport card placed on a wooden surface. The card displays the following elements: a color photo of an individual on the left, security features including a background with stars, the US Great Seal, and red/blue color patterns. Text fields include full name, passport card number, nationality, date of birth, place of birth, issue and expiry dates, and various alphanumeric codes and labels.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"UNITED STATES OF AMERICA\",\n \"PASSPORT CARD\",\n \"Surname\",\n \"CHAOUI\",\n \"Given Names\",\n \"ABDENNASAR\",\n \"Nationality\",\n \"USA\",\n \"Passport Card no.\",\n \"C29867680\",\n \"Sex\",\n \"M\",\n \"Date of Birth\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a United States of America Passport Card placed on a wooden surface. The card has a blue and red color scheme with white elements, a holographic overlay, and the image of an eagle in the center-right. There is a photograph of a person on the left. The card includes the United States flag motif, official text, and various unique identification numbers, with both printed and machine-readable text. The ID includes personal information such as surname, given names, date of birth, place of birth, dates of issue/expiration, and other identifying codes.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"UNITED STATES OF AMERICA\",\n \"PASSPORT CARD\",\n \"Surname\",\n \"CHAOUI\",\n \"Given Names\",\n \"ABDENSASAR\",", "created_at": "2026-05-20T14:00:17.852565", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9464/download", "media_mime_type": "image/jpeg"}, {"id": 32972, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E3RkM3QjUzRTlCMjlCREFEN0IA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image displays the back side of a United States Department of State passport card placed on a wooden surface. The card features blue security patterns, a white border, and prominent text in blue and black. In the upper section, there is the US seal (eagle) in the background. Several pieces of printed official text, instructions, and a barcode are visible. The MRZ (machine-readable zone) with two lines of alphanumeric text is presented at the bottom. A gold-colored PASS System text is partly visible in a box on the right.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"UNITED STATES DEPARTMENT OF STATE\",\n \"Valid for domestic air travel, international land and sea travel between the U.S., Canada, Mexico, the Caribbean and Bermuda.\",\n \"Not valid", "created_at": "2026-05-20T14:00:18.283352", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9465/download", "media_mime_type": "image/jpeg"}, {"id": 32973, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E3RkM3QjUzRTlCMjlCREFEN0IA_161", "sender": "bot", "message_type": "text", "content": "توصلت بصورة بطاقة جواز السفر الأمريكية، ولكن ما وضحتش ليا شنو بالضبط الخدمة أو الطلب اللي محتاج من العيادة. واش ممكن تشرح ليا شنو هو السؤال أو الإجراء اللي باغي تدير باش نقدر نعاونك؟", "created_at": "2026-05-20T14:00:57.557768", "media_url": null, "media_mime_type": null}]...
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توصلت بصورة بطاقة جواز السفر الأمريكية، ولكن ما وض توصلت بصورة بطاقة جواز السفر الأمريكية، ولكن ما وضحتش ليا شنو بالضبط الخدمة أو الطلب اللي محتاج من العيادة. واش ممكن تشرح ليا شنو هو السؤال أو الإجراء اللي باغي تدير باش نقدر نعاونك؟...
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[{"id": 30604, "message_id": " [{"id": 30604, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjU0MTk3Mjc4FQIAEhgUM0E0RjQ2MUQyMDk1MUI3NjQzRDMA", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-05-16T12:52:07.227659", "media_url": null, "media_mime_type": null}, {"id": 30605, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0MTk3Mjc4FQIAERggQTU1NkNGQkU3MDI2NDg2OTkxRDZERUY5MTU4RkNCRDkA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-16T12:52:19.294992", "media_url": null, "media_mime_type": null}, {"id": 30606, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjU0MTk3Mjc4FQIAEhgUM0E0RjQ2MUQyMDk1MUI3NjQzRDMA_6031", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-16T12:52:19.557551", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 30629, "message_id": " [{"id": 30629, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjYxOTQ5OTAxFQIAERgWM0VCMEM2NEJCRkFGM0Y4NzdFRDFCRAA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ALLAN Benallal*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mercredi 10 juin 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*ALLAN*\r\nلديكم موعد مع ** يوم *الأربعاء 10 يونيو 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-16T13:15:33.062783", "media_url": null, "media_mime_type": null}, {"id": 37874, "message_id": "ACECE54DA7CC0EF8EF62446FF13FBFD5", "sender": "user", "message_type": "text", "content": "bonjour merci pour votre message et ce possible de décaler le rdv entre 12 et 15 juin car je rentre au Maroc que le 9 juin 2026,\nCordialement", "created_at": "2026-06-02T07:46:16.626856", "media_url": null, "media_mime_type": null}, {"id": 37876, "message_id": "A5D90DCD49E7C7656A5A7E6DAE293224", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-06-02T07:46:27.523230", "media_url": null, "media_mime_type": null}, {"id": 37877, "message_id": "bot_ACECE54DA7CC0EF8EF62446FF13FBFD5_9578", "sender": "bot", "message_type": "text", "content": "Bonjour ! Aucun souci, on peut demander le report de votre rendez-vous entre le 12 et le 15 juin. Pouvez-vous me rappeler votre nom complet pour bien identifier votre dossier ?\n\nMerci d’avance !", "created_at": "2026-06-02T07:46:27.778969", "media_url": null, "media_mime_type": null}, {"id": 37878, "message_id": "AC941797A0876E11FD8446AB350A4939", "sender": "user", "message_type": "text", "content": "BENMERZOUG ALLAL", "created_at": "2026-06-02T07:47:03.070871", "media_url": null, "media_mime_type": null}, {"id": 37882, "message_id": "bot_AC941797A0876E11FD8446AB350A4939_7699", "sender": "bot", "message_type": "text", "content": "Merci beaucoup M.", "created_at": "2026-06-02T07:47:16.918222", "media_url": null, "media_mime_type": null}, {"id": 37883, "message_id": "bot_AC941797A0876E11FD8446AB350A4939_1846", "sender": "bot", "message_type": "text", "content": "BENMERZOUG ALLAL !", "created_at": "2026-06-02T07:47:16.967582", "media_url": null, "media_mime_type": null}, {"id": 37884, "message_id": "bot_AC941797A0876E11FD8446AB350A4939_2970", "sender": "bot", "message_type": "text", "content": "Votre demande de report a bien été transmise à l’équipe, ils vont vous recontacter rapidement pour fixer une nouvelle date entre le 12 et le 15 juin.", "created_at": "2026-06-02T07:47:17.014602", "media_url": null, "media_mime_type": null}, {"id": 37885, "message_id": "bot_AC941797A0876E11FD8446AB350A4939_1336", "sender": "bot", "message_type": "text", "content": "Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-06-02T07:47:17.059175", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup M. BENMERZOUG ALLAL ! Votre demande Merci beaucoup M. BENMERZOUG ALLAL ! Votre demande de report a bien été transmise à l’équipe, ils vont vous recontacter rapidement pour fixer une nouvelle date entre le 12 et le 15 juin.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 30629, "message_id": " [{"id": 30629, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjYxOTQ5OTAxFQIAERgWM0VCMEM2NEJCRkFGM0Y4NzdFRDFCRAA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ALLAN Benallal*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mercredi 10 juin 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*ALLAN*\r\nلديكم موعد مع ** يوم *الأربعاء 10 يونيو 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-16T13:15:33.062783", "media_url": null, "media_mime_type": null}, {"id": 37874, "message_id": "ACECE54DA7CC0EF8EF62446FF13FBFD5", "sender": "user", "message_type": "text", "content": "bonjour merci pour votre message et ce possible de décaler le rdv entre 12 et 15 juin car je rentre au Maroc que le 9 juin 2026,\nCordialement", "created_at": "2026-06-02T07:46:16.626856", "media_url": null, "media_mime_type": null}, {"id": 37876, "message_id": "A5D90DCD49E7C7656A5A7E6DAE293224", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-06-02T07:46:27.523230", "media_url": null, "media_mime_type": null}, {"id": 37877, "message_id": "bot_ACECE54DA7CC0EF8EF62446FF13FBFD5_9578", "sender": "bot", "message_type": "text", "content": "Bonjour ! Aucun souci, on peut demander le report de votre rendez-vous entre le 12 et le 15 juin. Pouvez-vous me rappeler votre nom complet pour bien identifier votre dossier ?\n\nMerci d’avance !", "created_at": "2026-06-02T07:46:27.778969", "media_url": null, "media_mime_type": null}]...
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Bonjour ! Aucun souci, on peut demander le report Bonjour ! Aucun souci, on peut demander le report de votre rendez-vous entre le 12 et le 15 juin. Pouvez-vous me rappeler votre nom complet pour bien identifier votre dossier ?
Merci d’avance !...
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[{"id": 30659, "message_id": " [{"id": 30659, "message_id": "meta_495384013668010_wamid.HBgLMzQ2MzgxNzA3NDkVAgASGBQzQTZGMjY3MjI1QjlFNzFEM0E0NgA=", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-05-16T16:10:23.079896", "media_url": null, "media_mime_type": null}, {"id": 30660, "message_id": "meta_echo_495384013668010_wamid.HBgLMzQ2MzgxNzA3NDkVAgARGCBBNTcxODBENkI1Mjg0Nzc1M0ZBMjA1MkZCMjU5N0Q2QQA=", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-16T16:10:25.357281", "media_url": null, "media_mime_type": null}, {"id": 30661, "message_id": "bot_meta_495384013668010_wamid.HBgLMzQ2MzgxNzA3NDkVAgASGBQzQTZGMjY3MjI1QjlFNzFEM0E0NgA=_6031", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-16T16:10:36.222623", "media_url": null, "media_mime_type": null}, {"id": 30662, "message_id": "meta_495384013668010_wamid.HBgLMzQ2MzgxNzA3NDkVAgASGBQzQUQzRTY1MURFRjg5RUE2M0U0RgA=", "sender": "user", "message_type": "text", "content": "Vous souhaitez savoir si vous proposez des traitements d'orthodontie et quels en sont les prix.", "created_at": "2026-05-16T16:10:58.194087", "media_url": null, "media_mime_type": null}, {"id": 30663, "message_id": "bot_meta_495384013668010_wamid.HBgLMzQ2MzgxNzA3NDkVAgASGBQzQUQzRTY1MURFRjg5RUE2M0U0RgA=_6387", "sender": "bot", "message_type": "text", "content": "Oui, nous proposons des traitements d'orthodontie au Centre Dentaire Tanger Bay avec Dr Haitham Boutaib. Pour les tarifs, cela dépend de votre situation après évaluation, car chaque cas est différent 😊\n\nSouhaitez-vous prendre un rendez-vous pour une consultation ?", "created_at": "2026-05-16T16:11:18.297327", "media_url": null, "media_mime_type": null}, {"id": 30664, "message_id": "meta_495384013668010_wamid.HBgLMzQ2MzgxNzA3NDkVAgASGBQzQTEwOEU0QzkwNzkzOEEzQjE4OAA=", "sender": "user", "message_type": "text", "content": "Pourriez-vous me donner une date approximative ? Je ne vais à Tanger qu'en juillet.", "created_at": "2026-05-16T16:12:49.254643", "media_url": null, "media_mime_type": null}, {"id": 30665, "message_id": "bot_meta_495384013668010_wamid.HBgLMzQ2MzgxNzA3NDkVAgASGBQzQTEwOEU0QzkwNzkzOEEzQjE4OAA=_8661", "sender": "bot", "message_type": "text", "content": "Bien sûr ! En juillet, le cabinet sera ouvert du lundi au vendredi de 09h à 19h, et le samedi de 09h à 14h. Vous pourrez donc facilement prendre rendez-vous pendant cette période.\n\nSouhaitez-vous que je transmette votre demande à l’équipe pour qu’ils vous proposent une date précise en juillet ?", "created_at": "2026-05-16T16:13:00.257852", "media_url": null, "media_mime_type": null}]...
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Bien sûr ! En juillet, le cabinet sera ouvert du l Bien sûr ! En juillet, le cabinet sera ouvert du lundi au vendredi de 09h à 19h, et le samedi de 09h à 14h. Vous pourrez donc facilement prendre rendez-vous pendant cette période.
Souhaitez-vous que je transmette votre demande à l’équipe pour qu’ils vous proposent une date précise en juillet ?...
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[{"id": 30659, "message_id": " [{"id": 30659, "message_id": "meta_495384013668010_wamid.HBgLMzQ2MzgxNzA3NDkVAgASGBQzQTZGMjY3MjI1QjlFNzFEM0E0NgA=", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-05-16T16:10:23.079896", "media_url": null, "media_mime_type": null}, {"id": 30660, "message_id": "meta_echo_495384013668010_wamid.HBgLMzQ2MzgxNzA3NDkVAgARGCBBNTcxODBENkI1Mjg0Nzc1M0ZBMjA1MkZCMjU5N0Q2QQA=", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-16T16:10:25.357281", "media_url": null, "media_mime_type": null}, {"id": 30661, "message_id": "bot_meta_495384013668010_wamid.HBgLMzQ2MzgxNzA3NDkVAgASGBQzQTZGMjY3MjI1QjlFNzFEM0E0NgA=_6031", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-16T16:10:36.222623", "media_url": null, "media_mime_type": null}, {"id": 30662, "message_id": "meta_495384013668010_wamid.HBgLMzQ2MzgxNzA3NDkVAgASGBQzQUQzRTY1MURFRjg5RUE2M0U0RgA=", "sender": "user", "message_type": "text", "content": "Vous souhaitez savoir si vous proposez des traitements d'orthodontie et quels en sont les prix.", "created_at": "2026-05-16T16:10:58.194087", "media_url": null, "media_mime_type": null}, {"id": 30663, "message_id": "bot_meta_495384013668010_wamid.HBgLMzQ2MzgxNzA3NDkVAgASGBQzQUQzRTY1MURFRjg5RUE2M0U0RgA=_6387", "sender": "bot", "message_type": "text", "content": "Oui, nous proposons des traitements d'orthodontie au Centre Dentaire Tanger Bay avec Dr Haitham Boutaib. Pour les tarifs, cela dépend de votre situation après évaluation, car chaque cas est différent 😊\n\nSouhaitez-vous prendre un rendez-vous pour une consultation ?", "created_at": "2026-05-16T16:11:18.297327", "media_url": null, "media_mime_type": null}]...
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Oui, nous proposons des traitements d'orthodon Oui, nous proposons des traitements d'orthodontie au Centre Dentaire Tanger Bay avec Dr Haitham Boutaib. Pour les tarifs, cela dépend de votre situation après évaluation, car chaque cas est différent 😊
Souhaitez-vous prendre un rendez-vous pour une consultation ?...
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[{"id": 30659, "message_id": " [{"id": 30659, "message_id": "meta_495384013668010_wamid.HBgLMzQ2MzgxNzA3NDkVAgASGBQzQTZGMjY3MjI1QjlFNzFEM0E0NgA=", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-05-16T16:10:23.079896", "media_url": null, "media_mime_type": null}, {"id": 30660, "message_id": "meta_echo_495384013668010_wamid.HBgLMzQ2MzgxNzA3NDkVAgARGCBBNTcxODBENkI1Mjg0Nzc1M0ZBMjA1MkZCMjU5N0Q2QQA=", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-16T16:10:25.357281", "media_url": null, "media_mime_type": null}, {"id": 30661, "message_id": "bot_meta_495384013668010_wamid.HBgLMzQ2MzgxNzA3NDkVAgASGBQzQTZGMjY3MjI1QjlFNzFEM0E0NgA=_6031", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-16T16:10:36.222623", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 30666, "message_id": " [{"id": 30666, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTlGODlEOTI2N0E1MzU4RUQ5RAA=", "sender": "user", "message_type": "text", "content": "Salem \nC’était pour un renseignement pour des dents fixe", "created_at": "2026-05-16T16:22:07.390925", "media_url": null, "media_mime_type": null}, {"id": 30667, "message_id": "meta_echo_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgARGCBBNUY5NzE3RjNBOTAwNTY0RjUyNzVCM0QzNjNGNjVEQQA=", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-16T16:22:10.347157", "media_url": null, "media_mime_type": null}, {"id": 30668, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTMzNjM5REUzQjNGQkQzRDZDOAA=", "sender": "user", "message_type": "text", "content": "Toute la bouche ?", "created_at": "2026-05-16T16:22:13.132143", "media_url": null, "media_mime_type": null}, {"id": 30669, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUU5Q0FERUEyNzBEMzQ2NjQ1QwA=", "sender": "user", "message_type": "text", "content": "Dents fixe \nEt un plan \nLe tarif", "created_at": "2026-05-16T16:22:29.055748", "media_url": null, "media_mime_type": null}, {"id": 30670, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUU5Q0FERUEyNzBEMzQ2NjQ1QwA=_7073", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Pour les dents fixes sur toute la bouche, le tarif dépend vraiment de votre situation après un examen complet. Dr Haitham Boutaib pourra établir un plan personnalisé et détaillé lors d’une consultation.\n\nLa consultation est à 200DH. Souhaitez-vous prendre un rendez-vous pour une évaluation et un devis précis ?", "created_at": "2026-05-16T16:22:51.653899", "media_url": null, "media_mime_type": null}, {"id": 30671, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUU1NDI5RTMwRTEyODI2Q0Q2RQA=", "sender": "user", "message_type": "text", "content": "Dacc mes le prix un peux près ?", "created_at": "2026-05-16T16:26:11.578142", "media_url": null, "media_mime_type": null}, {"id": 30672, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUU1NDI5RTMwRTEyODI2Q0Q2RQA=_862", "sender": "bot", "message_type": "text", "content": "Le tarif pour des dents fixes sur toute la bouche varie beaucoup selon votre cas (état des gencives, nombre de dents à remplacer, choix entre implants ou bridges, etc.). Le prix exact ne peut être déterminé qu’après une évaluation clinique.\n\nSouhaitez-vous réserver une consultation pour que le Dr Haitham puisse vous donner un plan et un devis précis ?", "created_at": "2026-05-16T16:26:23.375774", "media_url": null, "media_mime_type": null}, {"id": 30673, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUE5RDc5REQzMDNBREFBRkI1MQA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio, which features a mix of Moroccan Darija and French:\n\n**Latin Script:**\n\"Oui, haydou lia reb'a d snan au niveau de la gencive, quatre dents safi haydouha, o bqa lia ghir n'amel kamala la bouche o safi.\"\n\n**Arabic Script (Darija parts):**\n\"Oui، حيدو ليا ربعة د سنان au niveau de la gencive، quatre dents صافي حيدوها، و بقا ليا غير نعمل كمالة la bouche و صافي.\"\n\n**English Translation (for context):**\n\"Yes, they removed four teeth from the gums, four teeth, they've already removed them, and I just have to finish [the work on] my mouth and that's it.\"", "created_at": "2026-05-16T16:27:27.070794", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8938/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30674, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTNCN0ZGNzY1RUREMEVGRTU4MwA=", "sender": "user", "message_type": "voice", "content": "[Voice message] هذا هو التفريغ الدقيق للمقطع الصوتي (بالدارجة المغربية الممزوجة بالفرنسية):\n\n**\"بغيت نعمل لتحت والفوق، كاملين les dents بغيت نعملهم أنا... إلا جيت غانعمل غير les dents كاملين.\"**\n\n**التفريغ بالحروف اللاتينية (Transcription in Latin script):**\n\"Bghit n'amel l-taht w l-fouq, kamlin les dents bghit n'amelhoum ana... ila jit gha n'amel ghir les dents kamlin.\"", "created_at": "2026-05-16T16:27:37.342105", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8939/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30675, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTNCN0ZGNzY1RUREMEVGRTU4MwA=_172", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح 😊 بالنسبة لحالتك، حيث حيدو ليك ربعة ديال السنان وبغيتي دير كمالة الفم كامل (الفوق والتحت)، الثمن والخطة كيتحددو غير بعد معاينة مباشرة عند الدكتور، حيث كل حالة كتختلف حسب العظم، اللثة، وعدد السنان لي خاص يتعوضو.\n\nإلا بغيتي، نقدر نبلغ الفريق باش يتواصلوا معاك ويعطيوك كل التفاصيل أو يحجزو ليك موعد للفحص والتخطيط. واش بغيتينا نرتبو ليك هاد الخطوة؟", "created_at": "2026-05-16T16:27:57.325522", "media_url": null, "media_mime_type": null}, {"id": 30676, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUJGMEM0OTZGOUY2RkJERDBEMwA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (mixed with French):\n\n### **Arabic Script:**\nدابا حنا في فرنسا، تال نجيوا إن شاء الله في شهر سبعة للمغرب، وقولي.. غنقولك فوقاش غنجيوا ونريزرفيوا شي بلاصة، صافي؟\n\n### **Latin Script:**\nDaba 7na f Françe, tal njiw insha'Allah f chhar seb3a l l-Maghrib, o gouli.. an goulik foqach an jiw o n-reserviw chi blassa, safé?\n\n### **English Translation (for context):**\n\"Right now we are in France, until we come in July, God willing, to Morocco. Tell me... I will tell you when we are coming and we will reserve a place, okay?\"", "created_at": "2026-05-16T16:28:11.791893", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8940/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30677, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUJGMEM0OTZGOUY2RkJERDBEMwA=_8215", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم، شكرا على التوضيح 😊 ملي تقربو تجيو للمغرب فشهر سبعة، غير تواصلو معانا ومرحبا في أي وقت باش نرتبو ليكوم موعد حسب الوقت اللي مناسب ليكوم إن شاء الله.\n\nإلى احتاجتي أي معلومة إضافية أو بغيتو تجهزو شي حاجة قبل السفر، أنا هنا نعاونكوم!", "created_at": "2026-05-16T16:28:30.528454", "media_url": null, "media_mime_type": null}]...
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مرحبا بيكوم، شكرا على التوضيح 😊 ملي تقربو تجيو للم مرحبا بيكوم، شكرا على التوضيح 😊 ملي تقربو تجيو للمغرب فشهر سبعة، غير تواصلو معانا ومرحبا في أي وقت باش نرتبو ليكوم موعد حسب الوقت اللي مناسب ليكوم إن شاء الله.
إلى احتاجتي أي معلومة إضافية أو بغيتو تجهزو شي حاجة قبل السفر، أنا هنا نعاونكوم!...
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[{"id": 30666, "message_id": " [{"id": 30666, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTlGODlEOTI2N0E1MzU4RUQ5RAA=", "sender": "user", "message_type": "text", "content": "Salem \nC’était pour un renseignement pour des dents fixe", "created_at": "2026-05-16T16:22:07.390925", "media_url": null, "media_mime_type": null}, {"id": 30667, "message_id": "meta_echo_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgARGCBBNUY5NzE3RjNBOTAwNTY0RjUyNzVCM0QzNjNGNjVEQQA=", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-16T16:22:10.347157", "media_url": null, "media_mime_type": null}, {"id": 30668, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTMzNjM5REUzQjNGQkQzRDZDOAA=", "sender": "user", "message_type": "text", "content": "Toute la bouche ?", "created_at": "2026-05-16T16:22:13.132143", "media_url": null, "media_mime_type": null}, {"id": 30669, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUU5Q0FERUEyNzBEMzQ2NjQ1QwA=", "sender": "user", "message_type": "text", "content": "Dents fixe \nEt un plan \nLe tarif", "created_at": "2026-05-16T16:22:29.055748", "media_url": null, "media_mime_type": null}, {"id": 30670, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUU5Q0FERUEyNzBEMzQ2NjQ1QwA=_7073", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Pour les dents fixes sur toute la bouche, le tarif dépend vraiment de votre situation après un examen complet. Dr Haitham Boutaib pourra établir un plan personnalisé et détaillé lors d’une consultation.\n\nLa consultation est à 200DH. Souhaitez-vous prendre un rendez-vous pour une évaluation et un devis précis ?", "created_at": "2026-05-16T16:22:51.653899", "media_url": null, "media_mime_type": null}, {"id": 30671, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUU1NDI5RTMwRTEyODI2Q0Q2RQA=", "sender": "user", "message_type": "text", "content": "Dacc mes le prix un peux près ?", "created_at": "2026-05-16T16:26:11.578142", "media_url": null, "media_mime_type": null}, {"id": 30672, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUU1NDI5RTMwRTEyODI2Q0Q2RQA=_862", "sender": "bot", "message_type": "text", "content": "Le tarif pour des dents fixes sur toute la bouche varie beaucoup selon votre cas (état des gencives, nombre de dents à remplacer, choix entre implants ou bridges, etc.). Le prix exact ne peut être déterminé qu’après une évaluation clinique.\n\nSouhaitez-vous réserver une consultation pour que le Dr Haitham puisse vous donner un plan et un devis précis ?", "created_at": "2026-05-16T16:26:23.375774", "media_url": null, "media_mime_type": null}, {"id": 30673, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUE5RDc5REQzMDNBREFBRkI1MQA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio, which features a mix of Moroccan Darija and French:\n\n**Latin Script:**\n\"Oui, haydou lia reb'a d snan au niveau de la gencive, quatre dents safi haydouha, o bqa lia ghir n'amel kamala la bouche o safi.\"\n\n**Arabic Script (Darija parts):**\n\"Oui، حيدو ليا ربعة د سنان au niveau de la gencive، quatre dents صافي حيدوها، و بقا ليا غير نعمل كمالة la bouche و صافي.\"\n\n**English Translation (for context):**\n\"Yes, they removed four teeth from the gums, four teeth, they've already removed them, and I just have to finish [the work on] my mouth and that's it.\"", "created_at": "2026-05-16T16:27:27.070794", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8938/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30674, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTNCN0ZGNzY1RUREMEVGRTU4MwA=", "sender": "user", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ المقطع الصوتي باللهجة المغربية:\n\n**\"كنت باغا نعمل لتحت والفوق، كاملين les dents بغيت نعملهم، أنا كنت باغا نعمل إلى جيت، غنعمل غير les dents كاملين.\"**", "created_at": "2026-05-16T16:27:37.342105", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8939/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30675, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTNCN0ZGNzY1RUREMEVGRTU4MwA=_172", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح 😊 بالنسبة لحالتك، حيث حيدو ليك ربعة ديال السنان وبغيتي دير كمالة الفم كامل (الفوق والتحت)، الثمن والخطة كيتحددو غير بعد معاينة مباشرة عند الدكتور، حيث كل حالة كتختلف حسب العظم، اللثة، وعدد السنان لي خاص يتعوضو.\n\nإلا بغيتي، نقدر نبلغ الفريق باش يتواصلوا معاك ويعطيوك كل التفاصيل أو يحجزو ليك موعد للفحص والتخطيط. واش بغيتينا نرتبو ليك هاد الخطوة؟", "created_at": "2026-05-16T16:27:57.325522", "media_url": null, "media_mime_type": null}]...
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شكرا بزاف على التوضيح 😊 بالنسبة لحالتك، حيث حيدو ل شكرا بزاف على التوضيح 😊 بالنسبة لحالتك، حيث حيدو ليك ربعة ديال السنان وبغيتي دير كمالة الفم كامل (الفوق والتحت)، الثمن والخطة كيتحددو غير بعد معاينة مباشرة عند الدكتور، حيث كل حالة كتختلف حسب العظم، اللثة، وعدد السنان لي خاص يتعوضو.
إلا بغيتي، نقدر نبلغ الفريق باش يتواصلوا معاك ويعطيوك كل التفاصيل أو يحجزو ليك موعد للفحص والتخطيط. واش بغيتينا نرتبو ليك هاد الخطوة؟...
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[{"id": 30666, "message_id": " [{"id": 30666, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTlGODlEOTI2N0E1MzU4RUQ5RAA=", "sender": "user", "message_type": "text", "content": "Salem \nC’était pour un renseignement pour des dents fixe", "created_at": "2026-05-16T16:22:07.390925", "media_url": null, "media_mime_type": null}, {"id": 30667, "message_id": "meta_echo_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgARGCBBNUY5NzE3RjNBOTAwNTY0RjUyNzVCM0QzNjNGNjVEQQA=", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-16T16:22:10.347157", "media_url": null, "media_mime_type": null}, {"id": 30668, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTMzNjM5REUzQjNGQkQzRDZDOAA=", "sender": "user", "message_type": "text", "content": "Toute la bouche ?", "created_at": "2026-05-16T16:22:13.132143", "media_url": null, "media_mime_type": null}, {"id": 30669, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUU5Q0FERUEyNzBEMzQ2NjQ1QwA=", "sender": "user", "message_type": "text", "content": "Dents fixe \nEt un plan \nLe tarif", "created_at": "2026-05-16T16:22:29.055748", "media_url": null, "media_mime_type": null}, {"id": 30670, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUU5Q0FERUEyNzBEMzQ2NjQ1QwA=_7073", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Pour les dents fixes sur toute la bouche, le tarif dépend vraiment de votre situation après un examen complet. Dr Haitham Boutaib pourra établir un plan personnalisé et détaillé lors d’une consultation.\n\nLa consultation est à 200DH. Souhaitez-vous prendre un rendez-vous pour une évaluation et un devis précis ?", "created_at": "2026-05-16T16:22:51.653899", "media_url": null, "media_mime_type": null}, {"id": 30671, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUU1NDI5RTMwRTEyODI2Q0Q2RQA=", "sender": "user", "message_type": "text", "content": "Dacc mes le prix un peux près ?", "created_at": "2026-05-16T16:26:11.578142", "media_url": null, "media_mime_type": null}, {"id": 30672, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUU1NDI5RTMwRTEyODI2Q0Q2RQA=_862", "sender": "bot", "message_type": "text", "content": "Le tarif pour des dents fixes sur toute la bouche varie beaucoup selon votre cas (état des gencives, nombre de dents à remplacer, choix entre implants ou bridges, etc.). Le prix exact ne peut être déterminé qu’après une évaluation clinique.\n\nSouhaitez-vous réserver une consultation pour que le Dr Haitham puisse vous donner un plan et un devis précis ?", "created_at": "2026-05-16T16:26:23.375774", "media_url": null, "media_mime_type": null}]...
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Le tarif pour des dents fixes sur toute la bouche Le tarif pour des dents fixes sur toute la bouche varie beaucoup selon votre cas (état des gencives, nombre de dents à remplacer, choix entre implants ou bridges, etc.). Le prix exact ne peut être déterminé qu’après une évaluation clinique.
Souhaitez-vous réserver une consultation pour que le Dr Haitham puisse vous donner un plan et un devis précis ?...
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[{"id": 30666, "message_id": " [{"id": 30666, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTlGODlEOTI2N0E1MzU4RUQ5RAA=", "sender": "user", "message_type": "text", "content": "Salem \nC’était pour un renseignement pour des dents fixe", "created_at": "2026-05-16T16:22:07.390925", "media_url": null, "media_mime_type": null}, {"id": 30667, "message_id": "meta_echo_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgARGCBBNUY5NzE3RjNBOTAwNTY0RjUyNzVCM0QzNjNGNjVEQQA=", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-16T16:22:10.347157", "media_url": null, "media_mime_type": null}, {"id": 30668, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTMzNjM5REUzQjNGQkQzRDZDOAA=", "sender": "user", "message_type": "text", "content": "Toute la bouche ?", "created_at": "2026-05-16T16:22:13.132143", "media_url": null, "media_mime_type": null}, {"id": 30669, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUU5Q0FERUEyNzBEMzQ2NjQ1QwA=", "sender": "user", "message_type": "text", "content": "Dents fixe \nEt un plan \nLe tarif", "created_at": "2026-05-16T16:22:29.055748", "media_url": null, "media_mime_type": null}, {"id": 30670, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUU5Q0FERUEyNzBEMzQ2NjQ1QwA=_7073", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Pour les dents fixes sur toute la bouche, le tarif dépend vraiment de votre situation après un examen complet. Dr Haitham Boutaib pourra établir un plan personnalisé et détaillé lors d’une consultation.\n\nLa consultation est à 200DH. Souhaitez-vous prendre un rendez-vous pour une évaluation et un devis précis ?", "created_at": "2026-05-16T16:22:51.653899", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Pour les dents fixes sur toute la bouche Bonjour 😊 Pour les dents fixes sur toute la bouche, le tarif dépend vraiment de votre situation après un examen complet. Dr Haitham Boutaib pourra établir un plan personnalisé et détaillé lors d’une consultation.
La consultation est à 200DH. Souhaitez-vous prendre un rendez-vous pour une évaluation et un devis précis ?...
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[{"id": 30668, "message_id": " [{"id": 30668, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTMzNjM5REUzQjNGQkQzRDZDOAA=", "sender": "user", "message_type": "text", "content": "Toute la bouche ?", "created_at": "2026-05-16T16:22:13.132143", "media_url": null, "media_mime_type": null}, {"id": 30669, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUU5Q0FERUEyNzBEMzQ2NjQ1QwA=", "sender": "user", "message_type": "text", "content": "Dents fixe \nEt un plan \nLe tarif", "created_at": "2026-05-16T16:22:29.055748", "media_url": null, "media_mime_type": null}, {"id": 30670, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUU5Q0FERUEyNzBEMzQ2NjQ1QwA=_7073", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Pour les dents fixes sur toute la bouche, le tarif dépend vraiment de votre situation après un examen complet. Dr Haitham Boutaib pourra établir un plan personnalisé et détaillé lors d’une consultation.\n\nLa consultation est à 200DH. Souhaitez-vous prendre un rendez-vous pour une évaluation et un devis précis ?", "created_at": "2026-05-16T16:22:51.653899", "media_url": null, "media_mime_type": null}, {"id": 30671, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUU1NDI5RTMwRTEyODI2Q0Q2RQA=", "sender": "user", "message_type": "text", "content": "Dacc mes le prix un peux près ?", "created_at": "2026-05-16T16:26:11.578142", "media_url": null, "media_mime_type": null}, {"id": 30672, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUU1NDI5RTMwRTEyODI2Q0Q2RQA=_862", "sender": "bot", "message_type": "text", "content": "Le tarif pour des dents fixes sur toute la bouche varie beaucoup selon votre cas (état des gencives, nombre de dents à remplacer, choix entre implants ou bridges, etc.). Le prix exact ne peut être déterminé qu’après une évaluation clinique.\n\nSouhaitez-vous réserver une consultation pour que le Dr Haitham puisse vous donner un plan et un devis précis ?", "created_at": "2026-05-16T16:26:23.375774", "media_url": null, "media_mime_type": null}, {"id": 30673, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUE5RDc5REQzMDNBREFBRkI1MQA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio, which features a mix of Moroccan Darija and French:\n\n**Latin Script:**\n\"Oui, haydou lia reb'a d snan au niveau de la gencive, quatre dents safi haydouha, o bqa lia ghir n'amel kamala la bouche o safi.\"\n\n**Arabic Script (Darija parts):**\n\"Oui، حيدو ليا ربعة د سنان au niveau de la gencive، quatre dents صافي حيدوها، و بقا ليا غير نعمل كمالة la bouche و صافي.\"\n\n**English Translation (for context):**\n\"Yes, they removed four teeth from the gums, four teeth, they've already removed them, and I just have to finish [the work on] my mouth and that's it.\"", "created_at": "2026-05-16T16:27:27.070794", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8938/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30674, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTNCN0ZGNzY1RUREMEVGRTU4MwA=", "sender": "user", "message_type": "voice", "content": "[Voice message] هذا هو التفريغ الدقيق للمقطع الصوتي (بالدارجة المغربية الممزوجة بالفرنسية):\n\n**\"بغيت نعمل لتحت والفوق، كاملين les dents بغيت نعملهم أنا... إلا جيت غانعمل غير les dents كاملين.\"**\n\n**التفريغ بالحروف اللاتينية (Transcription in Latin script):**\n\"Bghit n'amel l-taht w l-fouq, kamlin les dents bghit n'amelhoum ana... ila jit gha n'amel ghir les dents kamlin.\"", "created_at": "2026-05-16T16:27:37.342105", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8939/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30675, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTNCN0ZGNzY1RUREMEVGRTU4MwA=_172", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح 😊 بالنسبة لحالتك، حيث حيدو ليك ربعة ديال السنان وبغيتي دير كمالة الفم كامل (الفوق والتحت)، الثمن والخطة كيتحددو غير بعد معاينة مباشرة عند الدكتور، حيث كل حالة كتختلف حسب العظم، اللثة، وعدد السنان لي خاص يتعوضو.\n\nإلا بغيتي، نقدر نبلغ الفريق باش يتواصلوا معاك ويعطيوك كل التفاصيل أو يحجزو ليك موعد للفحص والتخطيط. واش بغيتينا نرتبو ليك هاد الخطوة؟", "created_at": "2026-05-16T16:27:57.325522", "media_url": null, "media_mime_type": null}, {"id": 30676, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUJGMEM0OTZGOUY2RkJERDBEMwA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (mixed with French):\n\n### **Arabic Script:**\nدابا حنا في فرنسا، تال نجيوا إن شاء الله في شهر سبعة للمغرب، وقولي.. غنقولك فوقاش غنجيوا ونريزرفيوا شي بلاصة، صافي؟\n\n### **Latin Script:**\nDaba 7na f Françe, tal njiw insha'Allah f chhar seb3a l l-Maghrib, o gouli.. an goulik foqach an jiw o n-reserviw chi blassa, safé?\n\n### **English Translation (for context):**\n\"Right now we are in France, until we come in July, God willing, to Morocco. Tell me... I will tell you when we are coming and we will reserve a place, okay?\"", "created_at": "2026-05-16T16:28:11.791893", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8940/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30677, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUJGMEM0OTZGOUY2RkJERDBEMwA=_8215", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم، شكرا على التوضيح 😊 ملي تقربو تجيو للمغرب فشهر سبعة، غير تواصلو معانا ومرحبا في أي وقت باش نرتبو ليكوم موعد حسب الوقت اللي مناسب ليكوم إن شاء الله.\n\nإلى احتاجتي أي معلومة إضافية أو بغيتو تجهزو شي حاجة قبل السفر، أنا هنا نعاونكوم!", "created_at": "2026-05-16T16:28:30.528454", "media_url": null, "media_mime_type": null}, {"id": 30678, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTBCQUY5NDlGQkZFRDBDNzdBNwA=", "sender": "user", "message_type": "voice", "content": "[Voice message] هذا هو نص التسجيل الصوتي بالدارجة المغربية:\n\n**بالخط العربي:**\n\"تقدر تكتب ليا بالفرنساوية؟ أنا ما كنعرفش نقرا العربية، يرحم والديك.\"\n\n**بالخط اللاتيني (Transcription):**\n\"T9der tktb liya b l-fransawiya? Ana ma kan3refch n9ra l-3rbiya, yr7em waldik.\"", "created_at": "2026-05-16T16:28:37.530489", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8941/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30679, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTBCQUY5NDlGQkZFRDBDNzdBNwA=_8279", "sender": "bot", "message_type": "text", "content": "Bien sûr, pas de souci ! Je vais continuer en français pour vous 😊\n\nQuand vous serez au Maroc en juillet, il suffira de nous contacter à l’avance pour réserver un rendez-vous au moment qui vous arrange. Si vous avez besoin d’autres informations ou si vous souhaitez préparer quelque chose avant votre voyage, je reste à votre disposition !", "created_at": "2026-05-16T16:28:55.547828", "media_url": null, "media_mime_type": null}]...
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Bien sûr, pas de souci ! Je vais continuer en fran Bien sûr, pas de souci ! Je vais continuer en français pour vous 😊
Quand vous serez au Maroc en juillet, il suffira de nous contacter à l’avance pour réserver un rendez-vous au moment qui vous arrange. Si vous avez besoin d’autres informations ou si vous souhaitez préparer quelque chose avant votre voyage, je reste à votre disposition !...
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[{"id": 30670, "message_id": " [{"id": 30670, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUU5Q0FERUEyNzBEMzQ2NjQ1QwA=_7073", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Pour les dents fixes sur toute la bouche, le tarif dépend vraiment de votre situation après un examen complet. Dr Haitham Boutaib pourra établir un plan personnalisé et détaillé lors d’une consultation.\n\nLa consultation est à 200DH. Souhaitez-vous prendre un rendez-vous pour une évaluation et un devis précis ?", "created_at": "2026-05-16T16:22:51.653899", "media_url": null, "media_mime_type": null}, {"id": 30671, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUU1NDI5RTMwRTEyODI2Q0Q2RQA=", "sender": "user", "message_type": "text", "content": "Dacc mes le prix un peux près ?", "created_at": "2026-05-16T16:26:11.578142", "media_url": null, "media_mime_type": null}, {"id": 30672, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUU1NDI5RTMwRTEyODI2Q0Q2RQA=_862", "sender": "bot", "message_type": "text", "content": "Le tarif pour des dents fixes sur toute la bouche varie beaucoup selon votre cas (état des gencives, nombre de dents à remplacer, choix entre implants ou bridges, etc.). Le prix exact ne peut être déterminé qu’après une évaluation clinique.\n\nSouhaitez-vous réserver une consultation pour que le Dr Haitham puisse vous donner un plan et un devis précis ?", "created_at": "2026-05-16T16:26:23.375774", "media_url": null, "media_mime_type": null}, {"id": 30673, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUE5RDc5REQzMDNBREFBRkI1MQA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio, which features a mix of Moroccan Darija and French:\n\n**Latin Script:**\n\"Oui, haydou lia reb'a d snan au niveau de la gencive, quatre dents safi haydouha, o bqa lia ghir n'amel kamala la bouche o safi.\"\n\n**Arabic Script (Darija parts):**\n\"Oui، حيدو ليا ربعة د سنان au niveau de la gencive، quatre dents صافي حيدوها، و بقا ليا غير نعمل كمالة la bouche و صافي.\"\n\n**English Translation (for context):**\n\"Yes, they removed four teeth from the gums, four teeth, they've already removed them, and I just have to finish [the work on] my mouth and that's it.\"", "created_at": "2026-05-16T16:27:27.070794", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8938/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30674, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTNCN0ZGNzY1RUREMEVGRTU4MwA=", "sender": "user", "message_type": "voice", "content": "[Voice message] هذا هو التفريغ الدقيق للمقطع الصوتي (بالدارجة المغربية الممزوجة بالفرنسية):\n\n**\"بغيت نعمل لتحت والفوق، كاملين les dents بغيت نعملهم أنا... إلا جيت غانعمل غير les dents كاملين.\"**\n\n**التفريغ بالحروف اللاتينية (Transcription in Latin script):**\n\"Bghit n'amel l-taht w l-fouq, kamlin les dents bghit n'amelhoum ana... ila jit gha n'amel ghir les dents kamlin.\"", "created_at": "2026-05-16T16:27:37.342105", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8939/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30675, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTNCN0ZGNzY1RUREMEVGRTU4MwA=_172", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح 😊 بالنسبة لحالتك، حيث حيدو ليك ربعة ديال السنان وبغيتي دير كمالة الفم كامل (الفوق والتحت)، الثمن والخطة كيتحددو غير بعد معاينة مباشرة عند الدكتور، حيث كل حالة كتختلف حسب العظم، اللثة، وعدد السنان لي خاص يتعوضو.\n\nإلا بغيتي، نقدر نبلغ الفريق باش يتواصلوا معاك ويعطيوك كل التفاصيل أو يحجزو ليك موعد للفحص والتخطيط. واش بغيتينا نرتبو ليك هاد الخطوة؟", "created_at": "2026-05-16T16:27:57.325522", "media_url": null, "media_mime_type": null}, {"id": 30676, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUJGMEM0OTZGOUY2RkJERDBEMwA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (mixed with French):\n\n### **Arabic Script:**\nدابا حنا في فرنسا، تال نجيوا إن شاء الله في شهر سبعة للمغرب، وقولي.. غنقولك فوقاش غنجيوا ونريزرفيوا شي بلاصة، صافي؟\n\n### **Latin Script:**\nDaba 7na f Françe, tal njiw insha'Allah f chhar seb3a l l-Maghrib, o gouli.. an goulik foqach an jiw o n-reserviw chi blassa, safé?\n\n### **English Translation (for context):**\n\"Right now we are in France, until we come in July, God willing, to Morocco. Tell me... I will tell you when we are coming and we will reserve a place, okay?\"", "created_at": "2026-05-16T16:28:11.791893", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8940/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30677, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUJGMEM0OTZGOUY2RkJERDBEMwA=_8215", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم، شكرا على التوضيح 😊 ملي تقربو تجيو للمغرب فشهر سبعة، غير تواصلو معانا ومرحبا في أي وقت باش نرتبو ليكوم موعد حسب الوقت اللي مناسب ليكوم إن شاء الله.\n\nإلى احتاجتي أي معلومة إضافية أو بغيتو تجهزو شي حاجة قبل السفر، أنا هنا نعاونكوم!", "created_at": "2026-05-16T16:28:30.528454", "media_url": null, "media_mime_type": null}, {"id": 30678, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTBCQUY5NDlGQkZFRDBDNzdBNwA=", "sender": "user", "message_type": "voice", "content": "[Voice message] هذا هو نص التسجيل الصوتي بالدارجة المغربية:\n\n**بالخط العربي:**\n\"تقدر تكتب ليا بالفرنساوية؟ أنا ما كنعرفش نقرا العربية، يرحم والديك.\"\n\n**بالخط اللاتيني (Transcription):**\n\"T9der tktb liya b l-fransawiya? Ana ma kan3refch n9ra l-3rbiya, yr7em waldik.\"", "created_at": "2026-05-16T16:28:37.530489", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8941/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30679, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTBCQUY5NDlGQkZFRDBDNzdBNwA=_8279", "sender": "bot", "message_type": "text", "content": "Bien sûr, pas de souci ! Je vais continuer en français pour vous 😊\n\nQuand vous serez au Maroc en juillet, il suffira de nous contacter à l’avance pour réserver un rendez-vous au moment qui vous arrange. Si vous avez besoin d’autres informations ou si vous souhaitez préparer quelque chose avant votre voyage, je reste à votre disposition !", "created_at": "2026-05-16T16:28:55.547828", "media_url": null, "media_mime_type": null}, {"id": 30680, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUYyNUQ2RTY4RDMzMjZGRjU5QQA=", "sender": "user", "message_type": "voice", "content": "[Voice message] عندي les informations خرين، و pour les implants كتعملوا شحال كتعمل الثمن للواحدة، و les fixes كتعملوا بشحال زعما للواحدة، التاريف ديالهم ديال واحد les implants، واحد السنان d'implant و د الفيكس، باش نشوف شحال غنجيب معايا باش نخلص هاد الفوم كامل.", "created_at": "2026-05-16T16:29:38.271937", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8942/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30681, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUYyNUQ2RTY4RDMzMjZGRjU5QQA=_6453", "sender": "bot", "message_type": "text", "content": "Merci pour votre question ! Pour les implants dentaires et les prothèses fixes, le tarif exact est déterminé uniquement après une évaluation directe par le Dr Haitham, car cela dépend de votre situation (nombre de dents à remplacer, état de l’os, type de prothèse, etc.).\n\nLa consultation sur place coûte 200DH et permet d’établir un plan de traitement personnalisé avec le devis précis. Si vous souhaitez, je peux prévenir l’équipe pour qu’ils vous contactent dès que vous serez au Maroc, ou vous pouvez réserver votre rendez-vous à l’avance.\n\nVous souhaitez qu’on vous rappelle dès votre arrivée ou préférez-vous fixer une date dès maintenant ?", "created_at": "2026-05-16T16:30:18.021087", "media_url": null, "media_mime_type": null}]...
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Merci pour votre question ! Pour les implants dent Merci pour votre question ! Pour les implants dentaires et les prothèses fixes, le tarif exact est déterminé uniquement après une évaluation directe par le Dr Haitham, car cela dépend de votre situation (nombre de dents à remplacer, état de l’os, type de prothèse, etc.).
La consultation sur place coûte 200DH et permet d’établir un plan de traitement personnalisé avec le devis précis. Si vous souhaitez, je peux prévenir l’équipe pour qu’ils vous contactent dès que vous serez au Maroc, ou vous pouvez réserver votre rendez-vous à l’avance.
Vous souhaitez qu’on vous rappelle dès votre arrivée ou préférez-vous fixer une date dès maintenant ?...
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[{"id": 30672, "message_id": " [{"id": 30672, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUU1NDI5RTMwRTEyODI2Q0Q2RQA=_862", "sender": "bot", "message_type": "text", "content": "Le tarif pour des dents fixes sur toute la bouche varie beaucoup selon votre cas (état des gencives, nombre de dents à remplacer, choix entre implants ou bridges, etc.). Le prix exact ne peut être déterminé qu’après une évaluation clinique.\n\nSouhaitez-vous réserver une consultation pour que le Dr Haitham puisse vous donner un plan et un devis précis ?", "created_at": "2026-05-16T16:26:23.375774", "media_url": null, "media_mime_type": null}, {"id": 30673, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUE5RDc5REQzMDNBREFBRkI1MQA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio, which features a mix of Moroccan Darija and French:\n\n**Latin Script:**\n\"Oui, haydou lia reb'a d snan au niveau de la gencive, quatre dents safi haydouha, o bqa lia ghir n'amel kamala la bouche o safi.\"\n\n**Arabic Script (Darija parts):**\n\"Oui، حيدو ليا ربعة د سنان au niveau de la gencive، quatre dents صافي حيدوها، و بقا ليا غير نعمل كمالة la bouche و صافي.\"\n\n**English Translation (for context):**\n\"Yes, they removed four teeth from the gums, four teeth, they've already removed them, and I just have to finish [the work on] my mouth and that's it.\"", "created_at": "2026-05-16T16:27:27.070794", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8938/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30674, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTNCN0ZGNzY1RUREMEVGRTU4MwA=", "sender": "user", "message_type": "voice", "content": "[Voice message] هذا هو التفريغ الدقيق للمقطع الصوتي (بالدارجة المغربية الممزوجة بالفرنسية):\n\n**\"بغيت نعمل لتحت والفوق، كاملين les dents بغيت نعملهم أنا... إلا جيت غانعمل غير les dents كاملين.\"**\n\n**التفريغ بالحروف اللاتينية (Transcription in Latin script):**\n\"Bghit n'amel l-taht w l-fouq, kamlin les dents bghit n'amelhoum ana... ila jit gha n'amel ghir les dents kamlin.\"", "created_at": "2026-05-16T16:27:37.342105", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8939/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30675, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTNCN0ZGNzY1RUREMEVGRTU4MwA=_172", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح 😊 بالنسبة لحالتك، حيث حيدو ليك ربعة ديال السنان وبغيتي دير كمالة الفم كامل (الفوق والتحت)، الثمن والخطة كيتحددو غير بعد معاينة مباشرة عند الدكتور، حيث كل حالة كتختلف حسب العظم، اللثة، وعدد السنان لي خاص يتعوضو.\n\nإلا بغيتي، نقدر نبلغ الفريق باش يتواصلوا معاك ويعطيوك كل التفاصيل أو يحجزو ليك موعد للفحص والتخطيط. واش بغيتينا نرتبو ليك هاد الخطوة؟", "created_at": "2026-05-16T16:27:57.325522", "media_url": null, "media_mime_type": null}, {"id": 30676, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUJGMEM0OTZGOUY2RkJERDBEMwA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (mixed with French):\n\n### **Arabic Script:**\nدابا حنا في فرنسا، تال نجيوا إن شاء الله في شهر سبعة للمغرب، وقولي.. غنقولك فوقاش غنجيوا ونريزرفيوا شي بلاصة، صافي؟\n\n### **Latin Script:**\nDaba 7na f Françe, tal njiw insha'Allah f chhar seb3a l l-Maghrib, o gouli.. an goulik foqach an jiw o n-reserviw chi blassa, safé?\n\n### **English Translation (for context):**\n\"Right now we are in France, until we come in July, God willing, to Morocco. Tell me... I will tell you when we are coming and we will reserve a place, okay?\"", "created_at": "2026-05-16T16:28:11.791893", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8940/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30677, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUJGMEM0OTZGOUY2RkJERDBEMwA=_8215", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم، شكرا على التوضيح 😊 ملي تقربو تجيو للمغرب فشهر سبعة، غير تواصلو معانا ومرحبا في أي وقت باش نرتبو ليكوم موعد حسب الوقت اللي مناسب ليكوم إن شاء الله.\n\nإلى احتاجتي أي معلومة إضافية أو بغيتو تجهزو شي حاجة قبل السفر، أنا هنا نعاونكوم!", "created_at": "2026-05-16T16:28:30.528454", "media_url": null, "media_mime_type": null}, {"id": 30678, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTBCQUY5NDlGQkZFRDBDNzdBNwA=", "sender": "user", "message_type": "voice", "content": "[Voice message] هذا هو نص التسجيل الصوتي بالدارجة المغربية:\n\n**بالخط العربي:**\n\"تقدر تكتب ليا بالفرنساوية؟ أنا ما كنعرفش نقرا العربية، يرحم والديك.\"\n\n**بالخط اللاتيني (Transcription):**\n\"T9der tktb liya b l-fransawiya? Ana ma kan3refch n9ra l-3rbiya, yr7em waldik.\"", "created_at": "2026-05-16T16:28:37.530489", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8941/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30679, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTBCQUY5NDlGQkZFRDBDNzdBNwA=_8279", "sender": "bot", "message_type": "text", "content": "Bien sûr, pas de souci ! Je vais continuer en français pour vous 😊\n\nQuand vous serez au Maroc en juillet, il suffira de nous contacter à l’avance pour réserver un rendez-vous au moment qui vous arrange. Si vous avez besoin d’autres informations ou si vous souhaitez préparer quelque chose avant votre voyage, je reste à votre disposition !", "created_at": "2026-05-16T16:28:55.547828", "media_url": null, "media_mime_type": null}, {"id": 30680, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUYyNUQ2RTY4RDMzMjZGRjU5QQA=", "sender": "user", "message_type": "voice", "content": "[Voice message] عندي les informations خرين، و pour les implants كتعملوا شحال كتعمل الثمن للواحدة، و les fixes كتعملوا بشحال زعما للواحدة، التاريف ديالهم ديال واحد les implants، واحد السنان d'implant و د الفيكس، باش نشوف شحال غنجيب معايا باش نخلص هاد الفوم كامل.", "created_at": "2026-05-16T16:29:38.271937", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8942/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30681, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUYyNUQ2RTY4RDMzMjZGRjU5QQA=_6453", "sender": "bot", "message_type": "text", "content": "Merci pour votre question ! Pour les implants dentaires et les prothèses fixes, le tarif exact est déterminé uniquement après une évaluation directe par le Dr Haitham, car cela dépend de votre situation (nombre de dents à remplacer, état de l’os, type de prothèse, etc.).\n\nLa consultation sur place coûte 200DH et permet d’établir un plan de traitement personnalisé avec le devis précis. Si vous souhaitez, je peux prévenir l’équipe pour qu’ils vous contactent dès que vous serez au Maroc, ou vous pouvez réserver votre rendez-vous à l’avance.\n\nVous souhaitez qu’on vous rappelle dès votre arrivée ou préférez-vous fixer une date dès maintenant ?", "created_at": "2026-05-16T16:30:18.021087", "media_url": null, "media_mime_type": null}, {"id": 30682, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUI4RTI5RkM5MDZENDYyQzVCNAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n\"Ouais, inch'Allah, le 7 juillet inch'Allah, ou momkin naamlou le rendez-vous le 13 ou le 14 juillet, safi ?\"\n\n**Translation for context (if needed):**\n*\"Yeah, God willing, July 7th God willing, and we can make the appointment on July 13th or 14th, okay?\"*", "created_at": "2026-05-16T16:31:37.851812", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8943/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30683, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUI4RTI5RkM5MDZENDYyQzVCNAA=_5844", "sender": "bot", "message_type": "text", "content": "Merci pour votre message ! 😊 Pour bien préparer votre rendez-vous, pouvez-vous me donner votre nom complet ainsi que le type de soin souhaité (implants, prothèse fixe, ou autre) ? \nJe transmettrai ensuite votre demande à l’équipe, qui vous contactera pour confirmer la date choisie.", "created_at": "2026-05-16T16:31:55.016364", "media_url": null, "media_mime_type": null}]...
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Merci pour votre message ! 😊 Pour bien préparer vo Merci pour votre message ! 😊 Pour bien préparer votre rendez-vous, pouvez-vous me donner votre nom complet ainsi que le type de soin souhaité (implants, prothèse fixe, ou autre) ?
Je transmettrai ensuite votre demande à l’équipe, qui vous contactera pour confirmer la date choisie....
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[{"id": 30676, "message_id": " [{"id": 30676, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUJGMEM0OTZGOUY2RkJERDBEMwA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (mixed with French):\n\n### **Arabic Script:**\nدابا حنا في فرنسا، تال نجيوا إن شاء الله في شهر سبعة للمغرب، وقولي.. غنقولك فوقاش غنجيوا ونريزرفيوا شي بلاصة، صافي؟\n\n### **Latin Script:**\nDaba 7na f Françe, tal njiw insha'Allah f chhar seb3a l l-Maghrib, o gouli.. an goulik foqach an jiw o n-reserviw chi blassa, safé?\n\n### **English Translation (for context):**\n\"Right now we are in France, until we come in July, God willing, to Morocco. Tell me... I will tell you when we are coming and we will reserve a place, okay?\"", "created_at": "2026-05-16T16:28:11.791893", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8940/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30677, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUJGMEM0OTZGOUY2RkJERDBEMwA=_8215", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم، شكرا على التوضيح 😊 ملي تقربو تجيو للمغرب فشهر سبعة، غير تواصلو معانا ومرحبا في أي وقت باش نرتبو ليكوم موعد حسب الوقت اللي مناسب ليكوم إن شاء الله.\n\nإلى احتاجتي أي معلومة إضافية أو بغيتو تجهزو شي حاجة قبل السفر، أنا هنا نعاونكوم!", "created_at": "2026-05-16T16:28:30.528454", "media_url": null, "media_mime_type": null}, {"id": 30678, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTBCQUY5NDlGQkZFRDBDNzdBNwA=", "sender": "user", "message_type": "voice", "content": "[Voice message] هذا هو نص التسجيل الصوتي بالدارجة المغربية:\n\n**بالخط العربي:**\n\"تقدر تكتب ليا بالفرنساوية؟ أنا ما كنعرفش نقرا العربية، يرحم والديك.\"\n\n**بالخط اللاتيني (Transcription):**\n\"T9der tktb liya b l-fransawiya? Ana ma kan3refch n9ra l-3rbiya, yr7em waldik.\"", "created_at": "2026-05-16T16:28:37.530489", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8941/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30679, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTBCQUY5NDlGQkZFRDBDNzdBNwA=_8279", "sender": "bot", "message_type": "text", "content": "Bien sûr, pas de souci ! Je vais continuer en français pour vous 😊\n\nQuand vous serez au Maroc en juillet, il suffira de nous contacter à l’avance pour réserver un rendez-vous au moment qui vous arrange. Si vous avez besoin d’autres informations ou si vous souhaitez préparer quelque chose avant votre voyage, je reste à votre disposition !", "created_at": "2026-05-16T16:28:55.547828", "media_url": null, "media_mime_type": null}, {"id": 30680, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUYyNUQ2RTY4RDMzMjZGRjU5QQA=", "sender": "user", "message_type": "voice", "content": "[Voice message] عندي les informations خرين، و pour les implants كتعملوا شحال كتعمل الثمن للواحدة، و les fixes كتعملوا بشحال زعما للواحدة، التاريف ديالهم ديال واحد les implants، واحد السنان d'implant و د الفيكس، باش نشوف شحال غنجيب معايا باش نخلص هاد الفوم كامل.", "created_at": "2026-05-16T16:29:38.271937", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8942/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30681, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUYyNUQ2RTY4RDMzMjZGRjU5QQA=_6453", "sender": "bot", "message_type": "text", "content": "Merci pour votre question ! Pour les implants dentaires et les prothèses fixes, le tarif exact est déterminé uniquement après une évaluation directe par le Dr Haitham, car cela dépend de votre situation (nombre de dents à remplacer, état de l’os, type de prothèse, etc.).\n\nLa consultation sur place coûte 200DH et permet d’établir un plan de traitement personnalisé avec le devis précis. Si vous souhaitez, je peux prévenir l’équipe pour qu’ils vous contactent dès que vous serez au Maroc, ou vous pouvez réserver votre rendez-vous à l’avance.\n\nVous souhaitez qu’on vous rappelle dès votre arrivée ou préférez-vous fixer une date dès maintenant ?", "created_at": "2026-05-16T16:30:18.021087", "media_url": null, "media_mime_type": null}, {"id": 30682, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUI4RTI5RkM5MDZENDYyQzVCNAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n\"Ouais, inch'Allah, le 7 juillet inch'Allah, ou momkin naamlou le rendez-vous le 13 ou le 14 juillet, safi ?\"\n\n**Translation for context (if needed):**\n*\"Yeah, God willing, July 7th God willing, and we can make the appointment on July 13th or 14th, okay?\"*", "created_at": "2026-05-16T16:31:37.851812", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8943/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30683, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQUI4RTI5RkM5MDZENDYyQzVCNAA=_5844", "sender": "bot", "message_type": "text", "content": "Merci pour votre message ! 😊 Pour bien préparer votre rendez-vous, pouvez-vous me donner votre nom complet ainsi que le type de soin souhaité (implants, prothèse fixe, ou autre) ? \nJe transmettrai ensuite votre demande à l’équipe, qui vous contactera pour confirmer la date choisie.", "created_at": "2026-05-16T16:31:55.016364", "media_url": null, "media_mime_type": null}, {"id": 30684, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTU4NTgzNDRFNTA5NDc1QkJDQwA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\"بغيت نسولك عافاك، لاباس عليك بخير؟ فوقاش خصنا نحيدو زعما السنان وعاد نعملو لاري (l'appareil) فوقاش؟ زعما ليفيكس (les fixes).\"\n\n**Latin Script (Araby):**\n\"Bghit nsewlk 3afak, labas 3lik bikhir? Fouqach khsna nhaydou za3ma ssnan w 3ad n3mlou l’appareil fouqach? Za3ma les fixes.\"\n\n**Translation (for context):**\n\"I wanted to ask you please, are you doing well? When should we remove the teeth before putting on the braces? I mean the fixed ones.\"", "created_at": "2026-05-16T16:32:02.327257", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8944/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30685, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQTBFODM2RTQ1REQ1NjEzRkY0NwA=", "sender": "user", "message_type": "text", "content": "Khalida El Barbari", "created_at": "2026-05-16T16:32:13.486790", "media_url": null, "media_mime_type": null}, {"id": 30692, "message_id": "meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQURFRDU3MThFRTJBQTk4MzBFRAA=", "sender": "user", "message_type": "text", "content": "Fixe \net implant", "created_at": "2026-05-16T16:32:20.525070", "media_url": null, "media_mime_type": null}, {"id": 30699, "message_id": "bot_meta_495384013668010_wamid.HBgLMzM3NTgzODQzODYVAgASGBQzQURFRDU3MThFRTJBQTk4MzBFRAA=_6628", "sender": "bot", "message_type": "text", "content": "Merci Khalida pour toutes ces précisions ! Je ne suis qu'un assistant virtuel, donc je ne peux pas vous donner une réponse médicale exacte sur le bon moment pour extraire les dents et poser les fixes ou les implants — cela dépend de votre cas clinique.\n\nJ’ai transmis votre question et vos informations à l’équipe médicale. Un conseiller va vous rappeler très bientôt pour vous expliquer tout cela en détail et confirmer votre rendez-vous إن شاء الله 🙏🏻\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-05-16T16:32:30.795335", "media_url": null, "media_mime_type": null}]...
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Merci Khalida pour toutes ces précisions ! Je ne s Merci Khalida pour toutes ces précisions ! Je ne suis qu'un assistant virtuel, donc je ne peux pas vous donner une réponse médicale exacte sur le bon moment pour extraire les dents et poser les fixes ou les implants — cela dépend de votre cas clinique.
J’ai transmis votre question et vos informations à l’équipe médicale. Un conseiller va vous rappeler très bientôt pour vous expliquer tout cela en détail et confirmer votre rendez-vous إن شاء الله 🙏🏻
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 30707, "message_id": " [{"id": 30707, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUM1RjkzNkIwMEI1RjNBRjI5ODI1NDE0REY1RjE1NkUA", "sender": "user", "message_type": "text", "content": "Hello. I would like to know how much is canal root treatment lower 6", "created_at": "2026-05-16T16:58:32.337844", "media_url": null, "media_mime_type": null}, {"id": 30708, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUM1RjkzNkIwMEI1RjNBRjI5ODI1NDE0REY1RjE1NkUA_7", "sender": "bot", "message_type": "text", "content": "The price for root canal treatment (canal treatment) for the lower 6 is determined after an evaluation by Dr Haitham, as it depends on your specific case. If you wish, you can book a consultation to get a precise quote 😊 Would you like to schedule an appointment?", "created_at": "2026-05-16T16:58:59.858468", "media_url": null, "media_mime_type": null}, {"id": 30709, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAERggQTVBMDc1NjA5OEZDMDA0MTM3NzZDN0QxRjU3MEIwNDIA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-16T16:59:12.950453", "media_url": null, "media_mime_type": null}, {"id": 30710, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUM2QjE2MkM4N0EwRkY3OTNGNUI5QUIwRUZCMUJDODAA", "sender": "user", "message_type": "text", "content": "Can you give me just approximately price.", "created_at": "2026-05-16T17:00:32.613840", "media_url": null, "media_mime_type": null}, {"id": 30711, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUM2QjE2MkM4N0EwRkY3OTNGNUI5QUIwRUZCMUJDODAA_1615", "sender": "bot", "message_type": "text", "content": "I’m sorry, but I can’t give an approximate price for root canal treatment, as the clinic policy is to determine the exact cost only after an evaluation. If you’d like, you can book a consultation (200DH) to get a precise quote for your case. Would you like to schedule an appointment?", "created_at": "2026-05-16T17:00:55.121070", "media_url": null, "media_mime_type": null}, {"id": 30712, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUNCMTNDMzFERDlBMDQ3RTM1NTU0QkQ3MDIwMjY5MTQA", "sender": "user", "message_type": "text", "content": "If I book appointments will you be able to do treatment the same day?", "created_at": "2026-05-16T17:05:02.765339", "media_url": null, "media_mime_type": null}, {"id": 30713, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUNCMTNDMzFERDlBMDQ3RTM1NTU0QkQ3MDIwMjY5MTQA_6229", "sender": "bot", "message_type": "text", "content": "Usually, the first appointment is for consultation and evaluation. Depending on your case and the doctor’s schedule, sometimes treatment can start the same day, but it’s not guaranteed. If you’d like, I can help you book a consultation and note your preference to begin treatment as soon as possible. Would you like to proceed with booking?", "created_at": "2026-05-16T17:05:22.537600", "media_url": null, "media_mime_type": null}, {"id": 30714, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUNFRjc4NzEzMkIyRTMwRjhCRUExREI4Rjc4MDBGNzQA", "sender": "user", "message_type": "text", "content": "I will be in Tanger from 27 may for two days", "created_at": "2026-05-16T17:12:26.740407", "media_url": null, "media_mime_type": null}, {"id": 30715, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUNFRjc4NzEzMkIyRTMwRjhCRUExREI4Rjc4MDBGNzQA_4104", "sender": "bot", "message_type": "text", "content": "Thank you for the details! To help you book, could you please provide your full name and confirm if the reason is root canal treatment for the lower 6? Also, do you prefer a specific time (morning or afternoon) on May 27 or 28?", "created_at": "2026-05-16T17:12:40.497388", "media_url": null, "media_mime_type": null}, {"id": 30716, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUMwQ0RGNDY0QUMyMTA0OUNCQkMxRTYwMTU0N0E4NUEA", "sender": "user", "message_type": "text", "content": "Tomasz Zwolinski root canal treatment lower 6 . I prefer afternoon", "created_at": "2026-05-16T17:14:26.772214", "media_url": null, "media_mime_type": null}, {"id": 30723, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUMwQ0RGNDY0QUMyMTA0OUNCQkMxRTYwMTU0N0E4NUEA_6408", "sender": "bot", "message_type": "text", "content": "Thank you, Tomasz! Your request for a root canal treatment appointment in the afternoon of May 27 or 28 has been sent to the team. They will contact you soon to confirm the exact time.\n\nPlease note: your appointment will only be confirmed after our team contacts you directly 🙏🏻", "created_at": "2026-05-16T17:14:39.946269", "media_url": null, "media_mime_type": null}]...
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Thank you, Tomasz! Your request for a root canal t Thank you, Tomasz! Your request for a root canal treatment appointment in the afternoon of May 27 or 28 has been sent to the team. They will contact you soon to confirm the exact time.
Please note: your appointment will only be confirmed after our team contacts you directly 🙏🏻...
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[{"id": 30707, "message_id": " [{"id": 30707, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUM1RjkzNkIwMEI1RjNBRjI5ODI1NDE0REY1RjE1NkUA", "sender": "user", "message_type": "text", "content": "Hello. I would like to know how much is canal root treatment lower 6", "created_at": "2026-05-16T16:58:32.337844", "media_url": null, "media_mime_type": null}, {"id": 30708, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUM1RjkzNkIwMEI1RjNBRjI5ODI1NDE0REY1RjE1NkUA_7", "sender": "bot", "message_type": "text", "content": "The price for root canal treatment (canal treatment) for the lower 6 is determined after an evaluation by Dr Haitham, as it depends on your specific case. If you wish, you can book a consultation to get a precise quote 😊 Would you like to schedule an appointment?", "created_at": "2026-05-16T16:58:59.858468", "media_url": null, "media_mime_type": null}, {"id": 30709, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAERggQTVBMDc1NjA5OEZDMDA0MTM3NzZDN0QxRjU3MEIwNDIA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-16T16:59:12.950453", "media_url": null, "media_mime_type": null}, {"id": 30710, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUM2QjE2MkM4N0EwRkY3OTNGNUI5QUIwRUZCMUJDODAA", "sender": "user", "message_type": "text", "content": "Can you give me just approximately price.", "created_at": "2026-05-16T17:00:32.613840", "media_url": null, "media_mime_type": null}, {"id": 30711, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUM2QjE2MkM4N0EwRkY3OTNGNUI5QUIwRUZCMUJDODAA_1615", "sender": "bot", "message_type": "text", "content": "I’m sorry, but I can’t give an approximate price for root canal treatment, as the clinic policy is to determine the exact cost only after an evaluation. If you’d like, you can book a consultation (200DH) to get a precise quote for your case. Would you like to schedule an appointment?", "created_at": "2026-05-16T17:00:55.121070", "media_url": null, "media_mime_type": null}, {"id": 30712, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUNCMTNDMzFERDlBMDQ3RTM1NTU0QkQ3MDIwMjY5MTQA", "sender": "user", "message_type": "text", "content": "If I book appointments will you be able to do treatment the same day?", "created_at": "2026-05-16T17:05:02.765339", "media_url": null, "media_mime_type": null}, {"id": 30713, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUNCMTNDMzFERDlBMDQ3RTM1NTU0QkQ3MDIwMjY5MTQA_6229", "sender": "bot", "message_type": "text", "content": "Usually, the first appointment is for consultation and evaluation. Depending on your case and the doctor’s schedule, sometimes treatment can start the same day, but it’s not guaranteed. If you’d like, I can help you book a consultation and note your preference to begin treatment as soon as possible. Would you like to proceed with booking?", "created_at": "2026-05-16T17:05:22.537600", "media_url": null, "media_mime_type": null}, {"id": 30714, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUNFRjc4NzEzMkIyRTMwRjhCRUExREI4Rjc4MDBGNzQA", "sender": "user", "message_type": "text", "content": "I will be in Tanger from 27 may for two days", "created_at": "2026-05-16T17:12:26.740407", "media_url": null, "media_mime_type": null}, {"id": 30715, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUNFRjc4NzEzMkIyRTMwRjhCRUExREI4Rjc4MDBGNzQA_4104", "sender": "bot", "message_type": "text", "content": "Thank you for the details! To help you book, could you please provide your full name and confirm if the reason is root canal treatment for the lower 6? Also, do you prefer a specific time (morning or afternoon) on May 27 or 28?", "created_at": "2026-05-16T17:12:40.497388", "media_url": null, "media_mime_type": null}]...
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Thank you for the details! To help you book, could Thank you for the details! To help you book, could you please provide your full name and confirm if the reason is root canal treatment for the lower 6? Also, do you prefer a specific time (morning or afternoon) on May 27 or 28?...
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[{"id": 30707, "message_id": " [{"id": 30707, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUM1RjkzNkIwMEI1RjNBRjI5ODI1NDE0REY1RjE1NkUA", "sender": "user", "message_type": "text", "content": "Hello. I would like to know how much is canal root treatment lower 6", "created_at": "2026-05-16T16:58:32.337844", "media_url": null, "media_mime_type": null}, {"id": 30708, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUM1RjkzNkIwMEI1RjNBRjI5ODI1NDE0REY1RjE1NkUA_7", "sender": "bot", "message_type": "text", "content": "The price for root canal treatment (canal treatment) for the lower 6 is determined after an evaluation by Dr Haitham, as it depends on your specific case. If you wish, you can book a consultation to get a precise quote 😊 Would you like to schedule an appointment?", "created_at": "2026-05-16T16:58:59.858468", "media_url": null, "media_mime_type": null}, {"id": 30709, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAERggQTVBMDc1NjA5OEZDMDA0MTM3NzZDN0QxRjU3MEIwNDIA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-16T16:59:12.950453", "media_url": null, "media_mime_type": null}, {"id": 30710, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUM2QjE2MkM4N0EwRkY3OTNGNUI5QUIwRUZCMUJDODAA", "sender": "user", "message_type": "text", "content": "Can you give me just approximately price.", "created_at": "2026-05-16T17:00:32.613840", "media_url": null, "media_mime_type": null}, {"id": 30711, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUM2QjE2MkM4N0EwRkY3OTNGNUI5QUIwRUZCMUJDODAA_1615", "sender": "bot", "message_type": "text", "content": "I’m sorry, but I can’t give an approximate price for root canal treatment, as the clinic policy is to determine the exact cost only after an evaluation. If you’d like, you can book a consultation (200DH) to get a precise quote for your case. Would you like to schedule an appointment?", "created_at": "2026-05-16T17:00:55.121070", "media_url": null, "media_mime_type": null}, {"id": 30712, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUNCMTNDMzFERDlBMDQ3RTM1NTU0QkQ3MDIwMjY5MTQA", "sender": "user", "message_type": "text", "content": "If I book appointments will you be able to do treatment the same day?", "created_at": "2026-05-16T17:05:02.765339", "media_url": null, "media_mime_type": null}, {"id": 30713, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUNCMTNDMzFERDlBMDQ3RTM1NTU0QkQ3MDIwMjY5MTQA_6229", "sender": "bot", "message_type": "text", "content": "Usually, the first appointment is for consultation and evaluation. Depending on your case and the doctor’s schedule, sometimes treatment can start the same day, but it’s not guaranteed. If you’d like, I can help you book a consultation and note your preference to begin treatment as soon as possible. Would you like to proceed with booking?", "created_at": "2026-05-16T17:05:22.537600", "media_url": null, "media_mime_type": null}]...
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Usually, the first appointment is for consultation Usually, the first appointment is for consultation and evaluation. Depending on your case and the doctor’s schedule, sometimes treatment can start the same day, but it’s not guaranteed. If you’d like, I can help you book a consultation and note your preference to begin treatment as soon as possible. Would you like to proceed with booking?...
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[{"id": 30707, "message_id": " [{"id": 30707, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUM1RjkzNkIwMEI1RjNBRjI5ODI1NDE0REY1RjE1NkUA", "sender": "user", "message_type": "text", "content": "Hello. I would like to know how much is canal root treatment lower 6", "created_at": "2026-05-16T16:58:32.337844", "media_url": null, "media_mime_type": null}, {"id": 30708, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUM1RjkzNkIwMEI1RjNBRjI5ODI1NDE0REY1RjE1NkUA_7", "sender": "bot", "message_type": "text", "content": "The price for root canal treatment (canal treatment) for the lower 6 is determined after an evaluation by Dr Haitham, as it depends on your specific case. If you wish, you can book a consultation to get a precise quote 😊 Would you like to schedule an appointment?", "created_at": "2026-05-16T16:58:59.858468", "media_url": null, "media_mime_type": null}, {"id": 30709, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAERggQTVBMDc1NjA5OEZDMDA0MTM3NzZDN0QxRjU3MEIwNDIA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-16T16:59:12.950453", "media_url": null, "media_mime_type": null}, {"id": 30710, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUM2QjE2MkM4N0EwRkY3OTNGNUI5QUIwRUZCMUJDODAA", "sender": "user", "message_type": "text", "content": "Can you give me just approximately price.", "created_at": "2026-05-16T17:00:32.613840", "media_url": null, "media_mime_type": null}, {"id": 30711, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUM2QjE2MkM4N0EwRkY3OTNGNUI5QUIwRUZCMUJDODAA_1615", "sender": "bot", "message_type": "text", "content": "I’m sorry, but I can’t give an approximate price for root canal treatment, as the clinic policy is to determine the exact cost only after an evaluation. If you’d like, you can book a consultation (200DH) to get a precise quote for your case. Would you like to schedule an appointment?", "created_at": "2026-05-16T17:00:55.121070", "media_url": null, "media_mime_type": null}]...
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I’m sorry, but I can’t give an approximate price f I’m sorry, but I can’t give an approximate price for root canal treatment, as the clinic policy is to determine the exact cost only after an evaluation. If you’d like, you can book a consultation (200DH) to get a precise quote for your case. Would you like to schedule an appointment?...
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[{"id": 30707, "message_id": " [{"id": 30707, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUM1RjkzNkIwMEI1RjNBRjI5ODI1NDE0REY1RjE1NkUA", "sender": "user", "message_type": "text", "content": "Hello. I would like to know how much is canal root treatment lower 6", "created_at": "2026-05-16T16:58:32.337844", "media_url": null, "media_mime_type": null}, {"id": 30708, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzYxMjExMjY0FQIAEhggQUM1RjkzNkIwMEI1RjNBRjI5ODI1NDE0REY1RjE1NkUA_7", "sender": "bot", "message_type": "text", "content": "The price for root canal treatment (canal treatment) for the lower 6 is determined after an evaluation by Dr Haitham, as it depends on your specific case. If you wish, you can book a consultation to get a precise quote 😊 Would you like to schedule an appointment?", "created_at": "2026-05-16T16:58:59.858468", "media_url": null, "media_mime_type": null}]...
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The price for root canal treatment (canal treatmen The price for root canal treatment (canal treatment) for the lower 6 is determined after an evaluation by Dr Haitham, as it depends on your specific case. If you wish, you can book a consultation to get a precise quote 😊 Would you like to schedule an appointment?...
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[{"id": 30742, "message_id": " [{"id": 30742, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjM0NDU0NTI0FQIAEhggQUNBQTI5NUIyQ0UwRDhCNTEyNzIzQUI3MEYxNEQ4NEUA", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-05-16T21:20:35.051071", "media_url": null, "media_mime_type": null}, {"id": 30743, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjM0NDU0NTI0FQIAEhggQUNBQTI5NUIyQ0UwRDhCNTEyNzIzQUI3MEYxNEQ4NEUA_6031", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-16T21:20:47.676206", "media_url": null, "media_mime_type": null}, {"id": 30744, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjM0NDU0NTI0FQIAEhggQUM0NDREMTdBMkNBMUExQzc3MTQxNzJDQjI1N0U2NTUA", "sender": "user", "message_type": "text", "content": "انا اللي صونيتلك", "created_at": "2026-05-16T21:21:32.988868", "media_url": null, "media_mime_type": null}, {"id": 30745, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjM0NDU0NTI0FQIAEhggQUMxRTJDRUU5NDVEM0E1MDdEMEY0RTI2NEJGOTU0QjEA", "sender": "user", "message_type": "text", "content": "على الدرسة", "created_at": "2026-05-16T21:21:36.560789", "media_url": null, "media_mime_type": null}, {"id": 30746, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjM0NDU0NTI0FQIAEhggQUM4NEREMjZBRjIxQ0U5NzcwRENBQjgwMDFEMjFEOUQA", "sender": "user", "message_type": "text", "content": "سبقلي عمرتها", "created_at": "2026-05-16T21:21:42.476162", "media_url": null, "media_mime_type": null}, {"id": 30747, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjM0NDU0NTI0FQIAEhggQUMzREY4MDJCMTM5MjA0NDJGRjQyMDk4QzcwOEJBODUA", "sender": "user", "message_type": "text", "content": "نتداضت عليا بزاف", "created_at": "2026-05-16T21:21:47.992869", "media_url": null, "media_mime_type": null}, {"id": 30754, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjM0NDU0NTI0FQIAEhggQUMzREY4MDJCMTM5MjA0NDJGRjQyMDk4QzcwOEJBODUA_4719", "sender": "bot", "message_type": "text", "content": "كنعتدر على سماع هاد الخبر 🙏🏻 غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت.", "created_at": "2026-05-16T21:21:55.883085", "media_url": null, "media_mime_type": null}]...
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كنعتدر على سماع هاد الخبر 🙏🏻 غادي نبلغ الفريق الطب كنعتدر على سماع هاد الخبر 🙏🏻 غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت....
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[{"id": 30742, "message_id": " [{"id": 30742, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjM0NDU0NTI0FQIAEhggQUNBQTI5NUIyQ0UwRDhCNTEyNzIzQUI3MEYxNEQ4NEUA", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-05-16T21:20:35.051071", "media_url": null, "media_mime_type": null}, {"id": 30743, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjM0NDU0NTI0FQIAEhggQUNBQTI5NUIyQ0UwRDhCNTEyNzIzQUI3MEYxNEQ4NEUA_6031", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-16T21:20:47.676206", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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