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[{"id": 28554, "message_id": " [{"id": 28554, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0MjgxMDYxFQIAERgWM0VCMDlFNUJCMzY0MUU2MEU5NjJDQQA=", "sender": "bot", "message_type": "text", "content": "دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-05-13T11:51:52.810842", "media_url": null, "media_mime_type": null}, {"id": 28574, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0MjgxMDYxFQIAERggQTU3M0Q0MDU0MzBENUU5NzRDNzdDQzkzNUUxOUZGRDMA", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Arabic script (Moroccan Darija/French mix):\n\n**السلام عليكم مدام رشيدة، كي دايرة مزيانة؟ بخير؟ مدام رشيدة راه غادي نشوف مع الدكتور ونرد عليك.**\n\n**Transliteration (Latin script):**\n*Assalamo alaykom Madame Rachida, kidayra mezyana? Bikhir? Madame Rachida rah ghadi nchouf m3a docteur w nroud 3lik.*", "created_at": "2026-05-13T13:33:23.031354", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8277/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 28600, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0MjgxMDYxFQIAERgWM0VCMDhFRDAzQjcyNUM5REM4NTA1NgA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZERIOUH Rachida*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *samedi 16 mai 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 16 ماي 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-13T14:02:16.312231", "media_url": null, "media_mime_type": null}, {"id": 30115, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0MjgxMDYxFQIAERgWM0VCMDhFRTUyQjk5NjA4NDUyQ0I1RAA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a brightly lit dental office background, with a dental chair and other clinical equipment visible out of focus. In the foreground, there is a large cartoon character shaped like a smiling tooth with expressive eyes and eyebrows. The cartoon tooth is holding a calendar page or notepad which depicts a large green checkmark, indicating confirmation. The tooth character is also giving a thumbs up. At the top of the image is the logo of Tanger Bay Dental Center, showing an abstract outline of a tooth with the words 'TANGER BAY DENTAL CENTER.' Below the logo, blue banner text reads: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a green checkmark. Underneath that is another blue banner stating 'CHEZ TANGER BAY DENTAL CENTER.' The overall tone is positive and welcoming, clearly themed for a dental appointment confirmation.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periap\n\nUser message context: Salut *ZERIOUH Rachida*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 16 mai 2026*\r\n🕘 Heure : *13:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-05-15T15:05:14.834695", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8778/download", "media_mime_type": "image/jpeg"}, {"id": 30215, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjU0MjgxMDYxFQIAEhggQUNGNjRGQjYzNEU5Q0Q0MjlGN0EyNUE5QTMwRkI4QjEA", "sender": "user", "message_type": "text", "content": "Oiu,In chaa lah", "created_at": "2026-05-15T16:45:19.040796", "media_url": null, "media_mime_type": null}, {"id": 32023, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjU0MjgxMDYxFQIAEhggQUM5QTJFNzlEOUUwQTk5RkI0MjA1MDBDRTRDNTlBQUMA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": []\n },\n \"description\": \"The image shows two irregular, small masses of material on a light-colored textured surface, possibly a countertop or table. The larger mass has a somewhat fibrous, flaky appearance with a mix of beige, purple, and some blue tones. There is a visible blue string or suture embedded or looped through this larger mass. The smaller piece is similarly colored but with less of the purple/blue element and appears to contain some reddish spots or flecks. Both objects have a rough, crumbly texture. There are no clear identifiers or markings visible, and there is no surrounding context to indicate scale or origin beyond what is visible in the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [],\n \"possible_concerns\": [\n {\n \"concern\": \"Presence of dried, flaky organic-looking material with blue s\n\nUser message context: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": []\n },\n \"description\": \"The image shows two irregularly shaped small objects placed on a textured, light-colored surface. The objects have a rough, granular appearance with a mixture of pale beige, purple, and light blue colors. One of the objects has a visible blue thread or suture embedded or attached to it. The objects appear to have a moist or soft texture, suggesting biological (possibly tissue) or synthetic material, but the context is not fully clear. There are no markings, text, or other identifiable features present in the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [],\n \"possible_concerns\": [\n {\n \"concern\": \"Presence of blue thread may suggest these are sutures or biological tissue used in a medical or dental context\",\n \"confidence\": \"moderate\",\n \"note\": \"this is an", "created_at": "2026-05-18T22:51:51.026242", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9242/download", "media_mime_type": "image/jpeg"}, {"id": 32024, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjU0MjgxMDYxFQIAEhggQUNENEIxNUQyNThBQTUwNkUwNzhEMDhGMkUzMzYyRDQA", "sender": "user", "message_type": "voice", "content": "[Voice message] إليك النسخة المكتوبة من التسجيل الصوتي باللهجة المغربية:\n\n\"السلام عليكم، كيف نتينا؟ لباس؟ صحيحة لباس؟ مزيان دازت عندكم بخير وعلى خير يا ربي. شوفي هادشي اللي طلع لي ف لساني بواحد من... الدقم ديالي بوحديتو، غير خيط ولاصق وقيلة. خاصك توريها للطبيب باش يشوف يقول لي شنو... شنو هادا.\"", "created_at": "2026-05-18T22:52:10.822968", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9243/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 32027, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjU0MjgxMDYxFQIAEhggQUNFOENCOUJFMTM2MzI2MjM4MkRCM0Q1QjIyMjA2MUMA", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (Arabic script):\n\n\"السلام عليكم، كيفتوّما لاباس؟ الصحة لاباس؟ الأحوال عندكم؟ نتمنّى تكونوا بخير وعلى خير يا رب. شوف هاد الضراس لي نطقوا لي من النتقم ديالي بوحدو، وبغيت نوريها للطبيب باش يشوف شنو غايقول لي.\"\n\n**Transcription in Latin script (Northern Moroccan Dialect):**\n\n\"السلام عليكم، كيفتوّما لاباس؟ الصحة لاباس؟ الأحوال عندكم؟ نتمنّى تكونوا بخير وعلى خير يا رب. شوف هاد الضراس لي نطقوا لي من النتقم ديالي بوحدو، وبغيت نوريها للطبيب باش يشوف شنو غايقول لي.\"\n\n\"Salamu'alaykum, kiftouma labas? Seha labas? L-ahwal 'andkom? Netmenna tkounou bikhir wa'ala khir ya rab. Shouf had d-drass li netqou liya men n-netqem dyali bouhdou, w-bghit n-werriha l-tbib bash y-shouf shnou ghay-goul liya.\"", "created_at": "2026-05-18T22:52:45.816886", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9244/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 32029, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjU0MjgxMDYxFQIAEhggQUNFOENCOUJFMTM2MzI2MjM4MkRCM0Q1QjIyMjA2MUMA_277", "sender": "bot", "message_type": "text", "content": "شكرا بزاف رشيدة على التوضيح والصورة.", "created_at": "2026-05-18T22:53:07.703246", "media_url": null, "media_mime_type": null}, {"id": 32030, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjU0MjgxMDYxFQIAEhggQUNFOENCOUJFMTM2MzI2MjM4MkRCM0Q1QjIyMjA2MUMA_202", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا بالموضوع والصورة اللي صيفطتي، وغادي يتواصلوا معكوم في أقرب وقت باش يجاوبوك ويشرحوا ليك شنو هاد الشي اللي خرج من الفم ديالك.", "created_at": "2026-05-18T22:53:07.767362", "media_url": null, "media_mime_type": null}, {"id": 32031, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjU0MjgxMDYxFQIAEhggQUNFOENCOUJFMTM2MzI2MjM4MkRCM0Q1QjIyMjA2MUMA_6258", "sender": "bot", "message_type": "text", "content": "إذا احتاجيتي شي حاجة أخرى، راني هنا رهن الإشارة ديالك.", "created_at": "2026-05-18T22:53:07.832151", "media_url": null, "media_mime_type": null}, {"id": 32032, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjU0MjgxMDYxFQIAEhggQUNFOENCOUJFMTM2MzI2MjM4MkRCM0Q1QjIyMjA2MUMA_7046", "sender": "bot", "message_type": "text", "content": "نتمنى ليك الشفاء العاجل إن شاء الله 🙏🏻", "created_at": "2026-05-18T22:53:07.899583", "media_url": null, "media_mime_type": null}]...
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شكرا بزاف رشيدة على التوضيح والصورة.
غادي نبلغ ال شكرا بزاف رشيدة على التوضيح والصورة.
غادي نبلغ الفريق الطبي ديالنا بالموضوع والصورة اللي صيفطتي، وغادي يتواصلوا معكوم في أقرب وقت باش يجاوبوك ويشرحوا ليك شنو هاد الشي اللي خرج من الفم ديالك. إذا احتاجيتي شي حاجة أخرى، راني هنا رهن الإشارة ديالك.
نتمنى ليك الشفاء العاجل إن شاء الله 🙏🏻...
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[{"id": 32040, "message_id": " [{"id": 32040, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzAyNzMxNjY3FQIAEhgUM0E1M0ZFMDg3REE4MjM2QjZCODkA", "sender": "user", "message_type": "text", "content": "Slam 3likom lbas 3fak ana bghit ndir slak bach n9ad snani bghit n3raf ida kan momkin bchhal kadiro consultation?", "created_at": "2026-05-18T23:37:05.847358", "media_url": null, "media_mime_type": null}, {"id": 32041, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzAyNzMxNjY3FQIAERggQTU0RjFGNjIzMkIyM0JCODQzQjQzODRFRTREQTFFODAA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-18T23:37:06.971566", "media_url": null, "media_mime_type": null}, {"id": 32042, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNzAyNzMxNjY3FQIAEhgUM0E1M0ZFMDg3REE4MjM2QjZCODkA_9340", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، الله أودي، مرحبا 😊 consultation عندنا بـ 200DH. واش بغيتو نحجزو ليكوم موعد مع Dr Haitham Boutaib؟", "created_at": "2026-05-18T23:37:19.971988", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، الله أودي، مرحبا 😊 consu وعليكم السلام ورحمة الله، الله أودي، مرحبا 😊 consultation عندنا بـ 200DH. واش بغيتو نحجزو ليكوم موعد مع Dr Haitham Boutaib؟...
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[{"id": 32040, "message_id": " [{"id": 32040, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzAyNzMxNjY3FQIAEhgUM0E1M0ZFMDg3REE4MjM2QjZCODkA", "sender": "user", "message_type": "text", "content": "Slam 3likom lbas 3fak ana bghit ndir slak bach n9ad snani bghit n3raf ida kan momkin bchhal kadiro consultation?", "created_at": "2026-05-18T23:37:05.847358", "media_url": null, "media_mime_type": null}, {"id": 32041, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzAyNzMxNjY3FQIAERggQTU0RjFGNjIzMkIyM0JCODQzQjQzODRFRTREQTFFODAA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-18T23:37:06.971566", "media_url": null, "media_mime_type": null}, {"id": 32042, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNzAyNzMxNjY3FQIAEhgUM0E1M0ZFMDg3REE4MjM2QjZCODkA_9340", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، الله أودي، مرحبا 😊 consultation عندنا بـ 200DH. واش بغيتو نحجزو ليكوم موعد مع Dr Haitham Boutaib؟", "created_at": "2026-05-18T23:37:19.971988", "media_url": null, "media_mime_type": null}, {"id": 32043, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzAyNzMxNjY3FQIAEhgUM0FGOEI2RTA5MkQ1QTAyNjVCN0MA", "sender": "user", "message_type": "text", "content": "نعم واش نقدر نعرف شحال كيتقام التقويم (السلك) و واش نقدر ندفع شويا كل شهر؟", "created_at": "2026-05-18T23:38:37.689971", "media_url": null, "media_mime_type": null}, {"id": 32044, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNzAyNzMxNjY3FQIAEhgUM0FGOEI2RTA5MkQ1QTAyNjVCN0MA_9750", "sender": "bot", "message_type": "text", "content": "الثمن ديال التقويم (السلك) كيتحدد على حساب الحالة ديالكوم بعد التقييم عند Dr Haitham Boutaib، وما كنعطيوش الثمن حتى نشوفو الحالة مباشرة.", "created_at": "2026-05-18T23:38:57.794681", "media_url": null, "media_mime_type": null}, {"id": 32045, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNzAyNzMxNjY3FQIAEhgUM0FGOEI2RTA5MkQ1QTAyNjVCN0MA_5661", "sender": "bot", "message_type": "text", "content": "بالنسبة للدفع، كتكون إمكانية تقسيم المبلغ على دفعات شهرية، ولكن التفاصيل كيتفاهم عليها الطبيب معاكوم فالموعد.", "created_at": "2026-05-18T23:38:57.856658", "media_url": null, "media_mime_type": null}, {"id": 32046, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNzAyNzMxNjY3FQIAEhgUM0FGOEI2RTA5MkQ1QTAyNjVCN0MA_3769", "sender": "bot", "message_type": "text", "content": "واش بغيتو نحجزو ليكوم consultation؟", "created_at": "2026-05-18T23:38:57.908839", "media_url": null, "media_mime_type": null}]...
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الثمن ديال التقويم (السلك) كيتحدد على حساب الحالة الثمن ديال التقويم (السلك) كيتحدد على حساب الحالة ديالكوم بعد التقييم عند Dr Haitham Boutaib، وما كنعطيوش الثمن حتى نشوفو الحالة مباشرة. بالنسبة للدفع، كتكون إمكانية تقسيم المبلغ على دفعات شهرية، ولكن التفاصيل كيتفاهم عليها الطبيب معاكوم فالموعد. واش بغيتو نحجزو ليكوم consultation؟...
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[{"id": 29074, "message_id": " [{"id": 29074, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzI2ODM2NjE4FQIAERgWM0VCMDczRDBGQTNCODYzOUY3RkVBMAA=", "sender": "bot", "message_type": "text", "content": "Bonjour,\r\nNous espérons que vous allez bien. Nous voulions simplement nous assurer que tout se passe bien suite à votre extraction et que vous ne ressentez pas de gêne particulière.\r\nSi vous avez la moindre question ou inquiétude, n’hésitez pas à nous contacter.\r\nBon rétablissement.", "created_at": "2026-05-14T09:13:44.612916", "media_url": null, "media_mime_type": null}, {"id": 29084, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzI2ODM2NjE4FQIAEhgUM0EwM0U0QzBCMjU4MkIxMzI1OUUA", "sender": "user", "message_type": "voice", "content": "[Voice message] Salam aleikum, Bonjour à vous. J'ai pas eu le temps de vous rappeler hier quand j'ai vu le devis. Écoutez, est-ce que vous pouvez m'envoyer un devis mais que pour les caries, sans les couronnes ? Que pour les caries, pour savoir ça fait combien, comme ça on va faire petit à petit parce que 3000 euros, c'est un peu cher. J'ai pas les moyens pour tout d'un coup. Donc est-ce que vous pouvez me faire un devis que pour les caries, sans les couronnes ? Que pour les caries. Merci.", "created_at": "2026-05-14T09:18:36.238444", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8462/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 29087, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzI2ODM2NjE4FQIAEhgUM0E3RjY1QzJCQzM4RDU4OTU4NTUA", "sender": "user", "message_type": "voice", "content": "[Voice message] Salut, les couronnes et l'implant s'il vous plaît. Je vous remercie.", "created_at": "2026-05-14T09:18:46.402694", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8463/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 29092, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzI2ODM2NjE4FQIAERggQTVGODc1QjRDQUYwQjY4MkJCQkREMUY0QTdCNDA5N0QA", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-05-14T09:25:01.589587", "media_url": null, "media_mime_type": null}, {"id": 29152, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzI2ODM2NjE4FQIAERgWM0VCMDJFRUI5RkUyNzFGMUM5MjI4RAA=", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-14T10:10:30.255400", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8486/download", "media_mime_type": "application/pdf"}, {"id": 29153, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzI2ODM2NjE4FQIAERggQTVBOEM2ODAyNDcwRDBCNzZBNUU0QjhDRUUwMUMwQTQA", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام عليكم، لاباس عليك؟ بخير؟ هاني؟ حيدت ليك هادا، خليت ليك غير هاد السوسة ديال لتحت خاصها تعالج، صافي؟\"\n\n**Latin Script (Transcription):**\n\"Salam o alaykoum, labas elik? bikhir? hani? Hayedt lik hada, khalit lik ghir had l-soussa dyal l-teht khasha t'aalaj, safi?\"\n\n**English Translation (for context):**\n\"Peace be upon you, how are you? Are you doing well? Everything okay? I removed this for you, I only left this bottom cavity (tooth decay) that needs treatment, okay?\"", "created_at": "2026-05-14T10:11:24.373809", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8487/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 29156, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzI2ODM2NjE4FQIAEhgUM0FCRUFFQURENTEyREEwMjU2NzYA", "sender": "user", "message_type": "text", "content": "Ok ca me convient pour lundi 18", "created_at": "2026-05-14T10:11:46.603857", "media_url": null, "media_mime_type": null}, {"id": 29159, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzI2ODM2NjE4FQIAEhgUM0FBRENDRjhGRjA5ODUxNDRDODYA", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio:\n\n\"Bon Monsieur Kovyan, on peut commencer pour lundi 18, les cavis. Et tout ça c'est toutes mes cavis, toute la feuille.\"", "created_at": "2026-05-14T10:12:15.080882", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8489/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 29177, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzI2ODM2NjE4FQIAERggQTUxQ0RGOTVCMEYyOTJFQzcxMzJEM0U2QThCMUJBNEMA", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-05-14T10:36:06.212647", "media_url": null, "media_mime_type": null}, {"id": 32235, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzI2ODM2NjE4FQIAERgWM0VCMEFBQTBBNTIyOTA1MTIyOTUzMwA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BRAHIMI Yassine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 21 mai 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 21 ماي 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-19T11:45:23.142619", "media_url": null, "media_mime_type": null}, {"id": 32255, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzI2ODM2NjE4FQIAEhgUM0E4NEJGRTI1MDhDNzY0NDcwMjYA", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-05-19T11:56:37.433728", "media_url": null, "media_mime_type": null}, {"id": 32256, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNzI2ODM2NjE4FQIAEhgUM0E4NEJGRTI1MDhDNzY0NDcwMjYA_9659", "sender": "bot", "message_type": "text", "content": "Avec plaisir, merci à vous 🙏🏻", "created_at": "2026-05-19T11:58:01.608893", "media_url": null, "media_mime_type": null}]...
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Avec plaisir, merci à vous 🙏🏻
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[{"id": 32270, "message_id": " [{"id": 32270, "message_id": "meta_495384013668010_wamid.HBgLMzI0OTMxMTUwNDkVAgASGBQzQUQ0NzhCODYyODdCRDFGMEMwRAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Of course! Here is the transcription of the audio in Moroccan Darija and French:\n\nالسلام أنا سارة من بلجيكا، كنت جيت عندكم السيمانة اللولة ديال شهر ربعة باش ندير gouttière ديال blanchiment و قال ليا الطبيب بلي normalement كتصايفطو ليا ديك التصاور لي عملو ليا ف نهار اللول، كتصايفطوهم ف WhatsApp ولكن ما جاونيش، ممكن تصيفطوهم ليا؟\n\n**Transcription in Latin Script:**\n\"السلام ana Sarah men Beljika, kent jit andkom simana loula dyal ch-har reb-a bach ndir gouttière dyal blanchiment, w gal lya tbib bli normalement katsayfto lya dik tsawer li amlo lya f nhar lwel, katsayftohom f WhatsApp, walakin majawnich. Momkin tsayftohom lya?\"", "created_at": "2026-05-19T12:12:35.853838", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9292/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 32271, "message_id": "meta_echo_495384013668010_wamid.HBgLMzI0OTMxMTUwNDkVAgARGCBBNTQyOEM1MzNEQzZFNTY1ODFGNkU4MzFFN0JEQzUyNgA=", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-19T12:12:36.684443", "media_url": null, "media_mime_type": null}, {"id": 32272, "message_id": "meta_495384013668010_wamid.HBgLMzI0OTMxMTUwNDkVAgASGBQzQTYyN0IyOUZGODdDMzlEMkE1QgA=", "sender": "user", "message_type": "text", "content": "Sarah Bibi", "created_at": "2026-05-19T12:12:41.413904", "media_url": null, "media_mime_type": null}, {"id": 32276, "message_id": "bot_meta_495384013668010_wamid.HBgLMzI0OTMxMTUwNDkVAgASGBQzQTYyN0IyOUZGODdDMzlEMkE1QgA=_5682", "sender": "bot", "message_type": "text", "content": "Merci Sarah pour toutes les précisions !", "created_at": "2026-05-19T12:13:07.165785", "media_url": null, "media_mime_type": null}, {"id": 32277, "message_id": "bot_meta_495384013668010_wamid.HBgLMzI0OTMxMTUwNDkVAgASGBQzQTYyN0IyOUZGODdDMzlEMkE1QgA=_9753", "sender": "bot", "message_type": "text", "content": "J’ai bien transmis votre demande à l’équipe concernant l’envoi des photos de votre première visite pour la gouttière de blanchiment.", "created_at": "2026-05-19T12:13:07.213906", "media_url": null, "media_mime_type": null}, {"id": 32278, "message_id": "bot_meta_495384013668010_wamid.HBgLMzI0OTMxMTUwNDkVAgASGBQzQTYyN0IyOUZGODdDMzlEMkE1QgA=_2167", "sender": "bot", "message_type": "text", "content": "Ils vont vérifier et vous recontacter très bientôt إن شاء الله 🙏🏻", "created_at": "2026-05-19T12:13:07.248245", "media_url": null, "media_mime_type": null}]...
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Merci Sarah pour toutes les précisions ! J’ai bien Merci Sarah pour toutes les précisions ! J’ai bien transmis votre demande à l’équipe concernant l’envoi des photos de votre première visite pour la gouttière de blanchiment. Ils vont vérifier et vous recontacter très bientôt إن شاء الله 🙏🏻...
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[{"id": 32281, "message_id": " [{"id": 32281, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NDEzMDc2Mjc2FQIAEhgUM0EzNEY2Nzk1NUQ5RDJFNjFBQ0YA", "sender": "user", "message_type": "text", "content": "Bonjour 😊\n\nJe vais bientôt venir à Tanger pour assister à un mariage et je souhaiterais faire un traitement esthétique dentaire pendant mon séjour.\n\nJ’ai actuellement une ancienne couronne sur une dent de devant en haut, et la gencive au-dessus apparaît un peu bleue/grise, ce qui donne aussi à la dent une couleur plus foncée que les autres. J’aimerais la remplacer par une couronne céramique sans métal avec un résultat très naturel.\n\nJe vous ai envoyé des photos de la couronne actuelle ainsi que de la dent en dessous. Comme vous pouvez le voir, la dent en dessous est très foncée/noire, donc j’aimerais savoir comment ce type de cas est traité et quel matériau vous recommandez pour obtenir le résultat le plus esthétique possible.\n\nJe souhaiterais également faire :\n- un nettoyage professionnel des dents\n- un blanchiment des dents\n\nJ’aurais quelques questions :\n- Combien de rendez-vous seraient nécessaires pour mon cas ?\n- Combien de temps faut-il pour réaliser la couronne finale ?\n- Après le blanchiment, combien de temps faut-il attendre avant de manger normalement ou boire du café/thé ?\n- Comme je viens pour un mariage, recommandez-vous de faire le blanchiment vers la fin du séjour ?\n- Combien de temps après le blanchiment attendez-vous avant de choisir la couleur finale de la couronne ?\n- Recommandez-vous plutôt e.max ou zirconia dans mon cas sachant que la dent en dessous est très foncée ?\n- Et approximativement, quel serait le coût total pour le nettoyage, le blanchiment et le remplacement de la couronne de devant ?\n\nJe souhaite un résultat très naturel qui s’harmonise avec mes autres dents et qui enlève l’ombre foncée au niveau de la gencive.\n\nMerci beaucoup 😊", "created_at": "2026-05-19T12:16:02.990216", "media_url": null, "media_mime_type": null}, {"id": 32282, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDEzMDc2Mjc2FQIAERggQTU5N0I5MjA5RUQwNzU2RENGNTk3Q0FCNjNEMjcwNTMA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-19T12:16:04.739031", "media_url": null, "media_mime_type": null}, {"id": 32286, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NDEzMDc2Mjc2FQIAEhgUM0EzNEY2Nzk1NUQ5RDJFNjFBQ0YA_7781", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour tous ces détails et pour vos photos !", "created_at": "2026-05-19T12:16:24.037182", "media_url": null, "media_mime_type": null}, {"id": 32287, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NDEzMDc2Mjc2FQIAEhgUM0EzNEY2Nzk1NUQ5RDJFNjFBQ0YA_5755", "sender": "bot", "message_type": "text", "content": "Votre demande concerne plusieurs aspects esthétiques et techniques qui nécessitent une évaluation personnalisée par le docteur, surtout pour choisir le matériau le plus adapté et organiser le planning en fonction de votre séjour et du mariage.", "created_at": "2026-05-19T12:16:24.098238", "media_url": null, "media_mime_type": null}, {"id": 32288, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NDEzMDc2Mjc2FQIAEhgUM0EzNEY2Nzk1NUQ5RDJFNjFBQ0YA_7045", "sender": "bot", "message_type": "text", "content": "Notre équipe va analyser votre cas et vous recontactera très rapidement pour répondre à toutes vos questions, vous conseiller sur le choix du matériau (e.max ou zirconia), le nombre de rendez-vous nécessaires, le timing idéal pour le blanchiment, ainsi qu'une estimation des coûts pour l'ensemble du traitement.", "created_at": "2026-05-19T12:16:24.155629", "media_url": null, "media_mime_type": null}, {"id": 32289, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NDEzMDc2Mjc2FQIAEhgUM0EzNEY2Nzk1NUQ5RDJFNjFBQ0YA_2809", "sender": "bot", "message_type": "text", "content": "Notre équipe va vous recontacter très bientôt إن شاء الله 🙏🏻", "created_at": "2026-05-19T12:16:24.205182", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour tous ces détails et pour vos p Merci beaucoup pour tous ces détails et pour vos photos ! Votre demande concerne plusieurs aspects esthétiques et techniques qui nécessitent une évaluation personnalisée par le docteur, surtout pour choisir le matériau le plus adapté et organiser le planning en fonction de votre séjour et du mariage.
Notre équipe va analyser votre cas et vous recontactera très rapidement pour répondre à toutes vos questions, vous conseiller sur le choix du matériau (e.max ou zirconia), le nombre de rendez-vous nécessaires, le timing idéal pour le blanchiment, ainsi qu'une estimation des coûts pour l'ensemble du traitement.
Notre équipe va vous recontacter très bientôt إن شاء الله 🙏🏻...
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[{"id": 22642, "message_id": " [{"id": 22642, "message_id": "3EB09241D79DC20EE58639", "sender": "bot", "message_type": "image", "content": "Salut *BENMASSAOUD Sanae*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *lundi 04 mai 2026*\r\n🕘 Heure : *17:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.\r\n", "created_at": "2026-05-03T11:02:42.356848", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6439/download", "media_mime_type": "image/jpeg"}, {"id": 22661, "message_id": "AC9A81866DC11DB3FF7D75934AC71865", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-05-03T11:19:46.823807", "media_url": null, "media_mime_type": null}, {"id": 27361, "message_id": "ACA6D84B17D271F1EB05FFC7A62BD2B6", "sender": "user", "message_type": "text", "content": "Bonjour cv , 3afak fo9ach 3endi le prochaine RDV ??", "created_at": "2026-05-11T15:30:49.739439", "media_url": null, "media_mime_type": null}, {"id": 27366, "message_id": "bot_ACA6D84B17D271F1EB05FFC7A62BD2B6_5533", "sender": "bot", "message_type": "text", "content": "صراحة أنا مجرد مساعد آلي (روبو) وماعنديش إمكانية نشوف المواعيد الشخصية ديالكوم. غادي نبلغ الفريق الطبي ديالنا باش يتواصلوا معاكوم ويردوا عليكوم في أقرب وقت إن شاء الله. شكرا على تفهمكوم 🙏🏻", "created_at": "2026-05-11T15:31:06.263129", "media_url": null, "media_mime_type": null}, {"id": 27368, "message_id": "3EB057181F4778EABAA575", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BENMASSAOUD Sanae*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 16 mai 2026* à *10:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 16 ماي 2026* على الساعة *10:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-11T15:31:55.898598", "media_url": null, "media_mime_type": null}, {"id": 27374, "message_id": "ACDD3FA862F749D2DCD3BF00E9AAEEB3", "sender": "user", "message_type": "text", "content": "D'accord inchaalah", "created_at": "2026-05-11T15:33:43.759976", "media_url": null, "media_mime_type": null}, {"id": 30110, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgyNDA5Njk2FQIAERgWM0VCMEQ1QzhEMzBBNjg3RUZFNzZERgA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a blue-themed dental office graphic, with an anthropomorphic cartoon tooth character in the foreground. The tooth character is smiling, giving a thumbs up, and holding a small spiral notepad with a large green checkmark. In the background, a blurred dental chair and equipment are visible, suggesting a dental clinic environment. At the top, there is a white dental-themed logo with the text 'TANGER BAY DENTAL CENTER'. Centrally, two blue banners display text: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' (with a green checkmark emoji) and 'CHEZ TANGER BAY DENTAL CENTER'. The setting is clean and modern.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE REN\n\nUser message context: Salut *BENMASSAOUD Sanae*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 16 mai 2026*\r\n🕘 Heure : *10:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-05-15T15:03:46.824278", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8773/download", "media_mime_type": "image/jpeg"}, {"id": 30176, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgyNDA5Njk2FQIAEhggQUM0NkQ4REFFNkZGMjgyNDU2NkRBMzM0N0VENzkxMTEA", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-05-15T16:00:56.495614", "media_url": null, "media_mime_type": null}, {"id": 32355, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgyNDA5Njk2FQIAEhggQUM4NUYzMzEwMUJCMzg1OUJBMUZEMDAyNUU0ODZCQkIA", "sender": "user", "message_type": "text", "content": "Bonjour cv , 3afak fo9ach 3endi le prochaine RDV ??", "created_at": "2026-05-19T13:30:51.884300", "media_url": null, "media_mime_type": null}, {"id": 32356, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgyNDA5Njk2FQIAEhggQUM4NUYzMzEwMUJCMzg1OUJBMUZEMDAyNUU0ODZCQkIA_42", "sender": "bot", "message_type": "text", "content": "Merci Sanae pour votre confirmation 😊\n\nVotre prochain rendez-vous avec Dr Alami Mustapha est bien prévu pour le samedi 16 mai 2026 à 10:30 chez Tanger Bay Dental Center.", "created_at": "2026-05-19T13:31:18.624534", "media_url": null, "media_mime_type": null}, {"id": 32357, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgyNDA5Njk2FQIAEhggQUM4NUYzMzEwMUJCMzg1OUJBMUZEMDAyNUU0ODZCQkIA_1615", "sender": "bot", "message_type": "text", "content": "Si vous avez besoin de modifier ou d’annuler, n’hésitez pas à contacter la réception au 06 60 02 22 63.", "created_at": "2026-05-19T13:31:18.673277", "media_url": null, "media_mime_type": null}, {"id": 32358, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgyNDA5Njk2FQIAEhggQUM4NUYzMzEwMUJCMzg1OUJBMUZEMDAyNUU0ODZCQkIA_6220", "sender": "bot", "message_type": "text", "content": "À bientôt إن شاء الله !", "created_at": "2026-05-19T13:31:18.724199", "media_url": null, "media_mime_type": null}]...
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Merci Sanae pour votre confirmation 😊
Votre proch Merci Sanae pour votre confirmation 😊
Votre prochain rendez-vous avec Dr Alami Mustapha est bien prévu pour le samedi 16 mai 2026 à 10:30 chez Tanger Bay Dental Center. Si vous avez besoin de modifier ou d’annuler, n’hésitez pas à contacter la réception au 06 60 02 22 63. À bientôt إن شاء الله !...
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[{"id": 27361, "message_id": " [{"id": 27361, "message_id": "ACA6D84B17D271F1EB05FFC7A62BD2B6", "sender": "user", "message_type": "text", "content": "Bonjour cv , 3afak fo9ach 3endi le prochaine RDV ??", "created_at": "2026-05-11T15:30:49.739439", "media_url": null, "media_mime_type": null}, {"id": 27366, "message_id": "bot_ACA6D84B17D271F1EB05FFC7A62BD2B6_5533", "sender": "bot", "message_type": "text", "content": "صراحة أنا مجرد مساعد آلي (روبو) وماعنديش إمكانية نشوف المواعيد الشخصية ديالكوم. غادي نبلغ الفريق الطبي ديالنا باش يتواصلوا معاكوم ويردوا عليكوم في أقرب وقت إن شاء الله. شكرا على تفهمكوم 🙏🏻", "created_at": "2026-05-11T15:31:06.263129", "media_url": null, "media_mime_type": null}, {"id": 27368, "message_id": "3EB057181F4778EABAA575", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BENMASSAOUD Sanae*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 16 mai 2026* à *10:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 16 ماي 2026* على الساعة *10:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-11T15:31:55.898598", "media_url": null, "media_mime_type": null}, {"id": 27374, "message_id": "ACDD3FA862F749D2DCD3BF00E9AAEEB3", "sender": "user", "message_type": "text", "content": "D'accord inchaalah", "created_at": "2026-05-11T15:33:43.759976", "media_url": null, "media_mime_type": null}, {"id": 30110, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgyNDA5Njk2FQIAERgWM0VCMEQ1QzhEMzBBNjg3RUZFNzZERgA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a blue-themed dental office graphic, with an anthropomorphic cartoon tooth character in the foreground. The tooth character is smiling, giving a thumbs up, and holding a small spiral notepad with a large green checkmark. In the background, a blurred dental chair and equipment are visible, suggesting a dental clinic environment. At the top, there is a white dental-themed logo with the text 'TANGER BAY DENTAL CENTER'. Centrally, two blue banners display text: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' (with a green checkmark emoji) and 'CHEZ TANGER BAY DENTAL CENTER'. The setting is clean and modern.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE REN\n\nUser message context: Salut *BENMASSAOUD Sanae*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 16 mai 2026*\r\n🕘 Heure : *10:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-05-15T15:03:46.824278", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8773/download", "media_mime_type": "image/jpeg"}, {"id": 30176, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgyNDA5Njk2FQIAEhggQUM0NkQ4REFFNkZGMjgyNDU2NkRBMzM0N0VENzkxMTEA", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-05-15T16:00:56.495614", "media_url": null, "media_mime_type": null}, {"id": 32355, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgyNDA5Njk2FQIAEhggQUM4NUYzMzEwMUJCMzg1OUJBMUZEMDAyNUU0ODZCQkIA", "sender": "user", "message_type": "text", "content": "Bonjour cv , 3afak fo9ach 3endi le prochaine RDV ??", "created_at": "2026-05-19T13:30:51.884300", "media_url": null, "media_mime_type": null}, {"id": 32356, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgyNDA5Njk2FQIAEhggQUM4NUYzMzEwMUJCMzg1OUJBMUZEMDAyNUU0ODZCQkIA_42", "sender": "bot", "message_type": "text", "content": "Merci Sanae pour votre confirmation 😊\n\nVotre prochain rendez-vous avec Dr Alami Mustapha est bien prévu pour le samedi 16 mai 2026 à 10:30 chez Tanger Bay Dental Center.", "created_at": "2026-05-19T13:31:18.624534", "media_url": null, "media_mime_type": null}, {"id": 32357, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgyNDA5Njk2FQIAEhggQUM4NUYzMzEwMUJCMzg1OUJBMUZEMDAyNUU0ODZCQkIA_1615", "sender": "bot", "message_type": "text", "content": "Si vous avez besoin de modifier ou d’annuler, n’hésitez pas à contacter la réception au 06 60 02 22 63.", "created_at": "2026-05-19T13:31:18.673277", "media_url": null, "media_mime_type": null}, {"id": 32358, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgyNDA5Njk2FQIAEhggQUM4NUYzMzEwMUJCMzg1OUJBMUZEMDAyNUU0ODZCQkIA_6220", "sender": "bot", "message_type": "text", "content": "À bientôt إن شاء الله !", "created_at": "2026-05-19T13:31:18.724199", "media_url": null, "media_mime_type": null}, {"id": 32359, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgyNDA5Njk2FQIAEhggQUNBQzQ2N0Q1RTFEN0FFQ0FFM0JFQUNDMTA1QzNBOEUA", "sender": "user", "message_type": "text", "content": "D'accord inchaalah", "created_at": "2026-05-19T13:35:27.345299", "media_url": null, "media_mime_type": null}, {"id": 32360, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgyNDA5Njk2FQIAEhggQUNBQzQ2N0Q1RTFEN0FFQ0FFM0JFQUNDMTA1QzNBOEUA_398", "sender": "bot", "message_type": "text", "content": "بارك الله فيك Sanae، على الرحب والسعة 😊 إذا احتجتي أي مساعدة أخرى، أنا هنا. نتمنى ليك يوم جميل وإن شاء الله يكون كل شيء بخير!", "created_at": "2026-05-19T13:35:46.718745", "media_url": null, "media_mime_type": null}]...
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بارك الله فيك Sanae، على الرحب والسعة 😊 إذا احتجتي بارك الله فيك Sanae، على الرحب والسعة 😊 إذا احتجتي أي مساعدة أخرى، أنا هنا. نتمنى ليك يوم جميل وإن شاء الله يكون كل شيء بخير!...
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[{"id": 27368, "message_id": " [{"id": 27368, "message_id": "3EB057181F4778EABAA575", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BENMASSAOUD Sanae*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 16 mai 2026* à *10:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 16 ماي 2026* على الساعة *10:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-11T15:31:55.898598", "media_url": null, "media_mime_type": null}, {"id": 27374, "message_id": "ACDD3FA862F749D2DCD3BF00E9AAEEB3", "sender": "user", "message_type": "text", "content": "D'accord inchaalah", "created_at": "2026-05-11T15:33:43.759976", "media_url": null, "media_mime_type": null}, {"id": 30110, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgyNDA5Njk2FQIAERgWM0VCMEQ1QzhEMzBBNjg3RUZFNzZERgA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a blue-themed dental office graphic, with an anthropomorphic cartoon tooth character in the foreground. The tooth character is smiling, giving a thumbs up, and holding a small spiral notepad with a large green checkmark. In the background, a blurred dental chair and equipment are visible, suggesting a dental clinic environment. At the top, there is a white dental-themed logo with the text 'TANGER BAY DENTAL CENTER'. Centrally, two blue banners display text: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' (with a green checkmark emoji) and 'CHEZ TANGER BAY DENTAL CENTER'. The setting is clean and modern.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE REN\n\nUser message context: Salut *BENMASSAOUD Sanae*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 16 mai 2026*\r\n🕘 Heure : *10:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-05-15T15:03:46.824278", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8773/download", "media_mime_type": "image/jpeg"}, {"id": 30176, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgyNDA5Njk2FQIAEhggQUM0NkQ4REFFNkZGMjgyNDU2NkRBMzM0N0VENzkxMTEA", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-05-15T16:00:56.495614", "media_url": null, "media_mime_type": null}, {"id": 32355, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgyNDA5Njk2FQIAEhggQUM4NUYzMzEwMUJCMzg1OUJBMUZEMDAyNUU0ODZCQkIA", "sender": "user", "message_type": "text", "content": "Bonjour cv , 3afak fo9ach 3endi le prochaine RDV ??", "created_at": "2026-05-19T13:30:51.884300", "media_url": null, "media_mime_type": null}, {"id": 32356, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgyNDA5Njk2FQIAEhggQUM4NUYzMzEwMUJCMzg1OUJBMUZEMDAyNUU0ODZCQkIA_42", "sender": "bot", "message_type": "text", "content": "Merci Sanae pour votre confirmation 😊\n\nVotre prochain rendez-vous avec Dr Alami Mustapha est bien prévu pour le samedi 16 mai 2026 à 10:30 chez Tanger Bay Dental Center.", "created_at": "2026-05-19T13:31:18.624534", "media_url": null, "media_mime_type": null}, {"id": 32357, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgyNDA5Njk2FQIAEhggQUM4NUYzMzEwMUJCMzg1OUJBMUZEMDAyNUU0ODZCQkIA_1615", "sender": "bot", "message_type": "text", "content": "Si vous avez besoin de modifier ou d’annuler, n’hésitez pas à contacter la réception au 06 60 02 22 63.", "created_at": "2026-05-19T13:31:18.673277", "media_url": null, "media_mime_type": null}, {"id": 32358, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgyNDA5Njk2FQIAEhggQUM4NUYzMzEwMUJCMzg1OUJBMUZEMDAyNUU0ODZCQkIA_6220", "sender": "bot", "message_type": "text", "content": "À bientôt إن شاء الله !", "created_at": "2026-05-19T13:31:18.724199", "media_url": null, "media_mime_type": null}, {"id": 32359, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgyNDA5Njk2FQIAEhggQUNBQzQ2N0Q1RTFEN0FFQ0FFM0JFQUNDMTA1QzNBOEUA", "sender": "user", "message_type": "text", "content": "D'accord inchaalah", "created_at": "2026-05-19T13:35:27.345299", "media_url": null, "media_mime_type": null}, {"id": 32360, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgyNDA5Njk2FQIAEhggQUNBQzQ2N0Q1RTFEN0FFQ0FFM0JFQUNDMTA1QzNBOEUA_398", "sender": "bot", "message_type": "text", "content": "بارك الله فيك Sanae، على الرحب والسعة 😊 إذا احتجتي أي مساعدة أخرى، أنا هنا. نتمنى ليك يوم جميل وإن شاء الله يكون كل شيء بخير!", "created_at": "2026-05-19T13:35:46.718745", "media_url": null, "media_mime_type": null}, {"id": 32361, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgyNDA5Njk2FQIAEhggQUMxQjAzODIyMUQ3RThGODdFQjJERkRCMTRFMDBDMjYA", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n\"عندي غير واحد المشكل، داك السلك اللي عندي فـ **les bagues** لتحت خارج بزاف و **vraiment** كيديرونجيني، واش نقدر نجي باش نقادو؟\"\n\n**Transcription in Latin script (Darija):**\n\"3andi ghir wa7ed l-mouchkil, dak s-selk lli 3andi f **les bagues** l-te7t kharej bezzaf o **vraiment** kay-dérangini, wash neqder nji bash nqaddo?\"", "created_at": "2026-05-19T13:35:50.883299", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9316/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 32365, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgyNDA5Njk2FQIAEhggQUMxQjAzODIyMUQ3RThGODdFQjJERkRCMTRFMDBDMjYA_9892", "sender": "bot", "message_type": "text", "content": "شكرا Sanae على التوضيح. غادي نبلغ الفريق الطبي ديالنا بخصوص المشكل ديال السلك اللي خارج فـ les bagues لتحت وكيدير ليك الإزعاج، وغادي يتواصلوا معاك في أقرب وقت إن شاء الله باش يلقاو لك الحل المناسب 🙏🏻", "created_at": "2026-05-19T13:36:19.288068", "media_url": null, "media_mime_type": null}]...
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شكرا Sanae على التوضيح. غادي نبلغ الفريق الطبي ديا شكرا Sanae على التوضيح. غادي نبلغ الفريق الطبي ديالنا بخصوص المشكل ديال السلك اللي خارج فـ les bagues لتحت وكيدير ليك الإزعاج، وغادي يتواصلوا معاك في أقرب وقت إن شاء الله باش يلقاو لك الحل المناسب 🙏🏻...
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[{"id": 32368, "message_id": " [{"id": 32368, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjk1NjM3MDcxFQIAEhgUM0EwMkU5MjczMjgxMDAxM0JDNjgA", "sender": "user", "message_type": "text", "content": "Bonjour cv", "created_at": "2026-05-19T13:37:14.327942", "media_url": null, "media_mime_type": null}, {"id": 32369, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjk1NjM3MDcxFQIAERggQTUwRjg5OUE0NzYyNjI0MEI2N0VENzNGMDY3NTY2ODgA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-19T13:37:31.065071", "media_url": null, "media_mime_type": null}, {"id": 32370, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjk1NjM3MDcxFQIAEhgUM0EwMkU5MjczMjgxMDAxM0JDNjgA_4151", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je vais bien, merci ! Et vous, tout va bien ? Comment puis-je vous aider aujourd’hui ?", "created_at": "2026-05-19T13:37:32.352164", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Je vais bien, merci ! Et vous, tout va b Bonjour 😊 Je vais bien, merci ! Et vous, tout va bien ? Comment puis-je vous aider aujourd’hui ?...
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[{"id": 29574, "message_id": " [{"id": 29574, "message_id": "meta_echo_495384013668010_wamid.HBgLMTcwMzkwMTcxNjIVAgARGBYzRUIwMTY3RDRFRDE0NzNGM0U1RUY0AA==", "sender": "bot", "message_type": "text", "content": "If you need a quicker response, please feel free to call the clinic directly at +212 660-022-263.", "created_at": "2026-05-14T17:26:52.991640", "media_url": null, "media_mime_type": null}, {"id": 29575, "message_id": "meta_echo_495384013668010_wamid.HBgLMTcwMzkwMTcxNjIVAgARGBYzRUIwOTZCMTZFQzFDQzkzRTVFOTdGAA==", "sender": "bot", "message_type": "text", "content": "Thank you for your understanding!", "created_at": "2026-05-14T17:26:54.674965", "media_url": null, "media_mime_type": null}, {"id": 29596, "message_id": "meta_echo_495384013668010_wamid.HBgLMTcwMzkwMTcxNjIVAgARGCBBNTRDRTU2QzNBNEU5Mjc5ODc1QTIyM0U1QzY1NDNFQQA=", "sender": "bot", "message_type": "text", "content": ".", "created_at": "2026-05-14T17:47:45.471739", "media_url": null, "media_mime_type": null}, {"id": 29597, "message_id": "meta_echo_495384013668010_wamid.HBgLMTcwMzkwMTcxNjIVAgARGCBBNUNDQjM1RjYzRkUzMUEzNzIzMTk5NzU2RUQ4NTA2RAA=", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-14T17:47:56.315010", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8659/download", "media_mime_type": "application/pdf"}, {"id": 29598, "message_id": "meta_495384013668010_wamid.HBgLMTcwMzkwMTcxNjIVAgASGBQzQTdGQkNCNjJBMkRENjRENEI5NwA=", "sender": "user", "message_type": "text", "content": "Thank you", "created_at": "2026-05-14T17:49:16.919446", "media_url": null, "media_mime_type": null}, {"id": 29601, "message_id": "meta_echo_495384013668010_wamid.HBgLMTcwMzkwMTcxNjIVAgARGCBBNTM1MjFFNDFFRDdDRUI1NjRFODA2MTRFRTg1RkQ2NgA=", "sender": "bot", "message_type": "text", "content": "Welcome", "created_at": "2026-05-14T17:52:18.352687", "media_url": null, "media_mime_type": null}, {"id": 29602, "message_id": "meta_495384013668010_wamid.HBgLMTcwMzkwMTcxNjIVAgASGBQzQTRFRjg2M0ZDNzI4MTg4QUQ0RQA=", "sender": "user", "message_type": "text", "content": "Can he make a distinction saying he did not finish the root canal and did not do the obturation", "created_at": "2026-05-14T17:52:55.885725", "media_url": null, "media_mime_type": null}, {"id": 29603, "message_id": "meta_echo_495384013668010_wamid.HBgLMTcwMzkwMTcxNjIVAgARGCBBNTVEMEFBMDk3Q0YxMjEwRDM0RjI3MDNBNDE5ODExQQA=", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-05-14T17:54:42.071436", "media_url": null, "media_mime_type": null}, {"id": 32600, "message_id": "meta_495384013668010_wamid.HBgLMTcwMzkwMTcxNjIVAgASGBQzQUI5NDMyNjIxRUJCNEJDN0FCRAA=", "sender": "user", "message_type": "text", "content": "Hello! I have another question. Would it be possible to obtain a payment receipt for the work done", "created_at": "2026-05-19T20:19:14.151703", "media_url": null, "media_mime_type": null}, {"id": 32604, "message_id": "bot_meta_495384013668010_wamid.HBgLMTcwMzkwMTcxNjIVAgASGBQzQUI5NDMyNjIxRUJCNEJDN0FCRAA=_4406", "sender": "bot", "message_type": "text", "content": "I understand your request.", "created_at": "2026-05-19T20:19:28.371236", "media_url": null, "media_mime_type": null}, {"id": 32605, "message_id": "bot_meta_495384013668010_wamid.HBgLMTcwMzkwMTcxNjIVAgASGBQzQUI5NDMyNjIxRUJCNEJDN0FCRAA=_7876", "sender": "bot", "message_type": "text", "content": "I’ve forwarded your message to the team so they can assist you with obtaining a payment receipt for your previous treatment.", "created_at": "2026-05-19T20:19:28.432872", "media_url": null, "media_mime_type": null}, {"id": 32606, "message_id": "bot_meta_495384013668010_wamid.HBgLMTcwMzkwMTcxNjIVAgASGBQzQUI5NDMyNjIxRUJCNEJDN0FCRAA=_9887", "sender": "bot", "message_type": "text", "content": "They will get back to you as soon as possible إن شاء الله.", "created_at": "2026-05-19T20:19:28.493686", "media_url": null, "media_mime_type": null}]...
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I understand your request. I’ve forwarded your mes I understand your request. I’ve forwarded your message to the team so they can assist you with obtaining a payment receipt for your previous treatment. They will get back to you as soon as possible إن شاء الله....
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[{"id": 32610, "message_id": " [{"id": 32610, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjEwOTc0NjQ3FQIAEhggQUNGQjg0Njk1RDY5Mzg3MUU2QjIwMUE0MkJFMDczMTcA", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-05-19T20:23:40.182729", "media_url": null, "media_mime_type": null}, {"id": 32611, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjEwOTc0NjQ3FQIAERggQTU5RkUxMzZDMDdFN0NGMDM1NzlCMzEwRTA4OTNBRjkA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-19T20:23:41.695642", "media_url": null, "media_mime_type": null}, {"id": 32613, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjEwOTc0NjQ3FQIAEhggQUNGQjg0Njk1RDY5Mzg3MUU2QjIwMUE0MkJFMDczMTcA_1449", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-19T20:23:50.982878", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 32610, "message_id": " [{"id": 32610, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjEwOTc0NjQ3FQIAEhggQUNGQjg0Njk1RDY5Mzg3MUU2QjIwMUE0MkJFMDczMTcA", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-05-19T20:23:40.182729", "media_url": null, "media_mime_type": null}, {"id": 32611, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjEwOTc0NjQ3FQIAERggQTU5RkUxMzZDMDdFN0NGMDM1NzlCMzEwRTA4OTNBRjkA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-19T20:23:41.695642", "media_url": null, "media_mime_type": null}, {"id": 32613, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjEwOTc0NjQ3FQIAEhggQUNGQjg0Njk1RDY5Mzg3MUU2QjIwMUE0MkJFMDczMTcA_1449", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-19T20:23:50.982878", "media_url": null, "media_mime_type": null}, {"id": 32614, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjEwOTc0NjQ3FQIAEhggQUNBNTRDNzRGQjRCRjE5NEMwQTk1MTdFNUE0Q0U3RjcA", "sender": "user", "message_type": "text", "content": "Bghit nswelek x7al taman bex n3amar 3 darsat", "created_at": "2026-05-19T20:24:18.536764", "media_url": null, "media_mime_type": null}, {"id": 32615, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjEwOTc0NjQ3FQIAEhggQUNBNTRDNzRGQjRCRjE5NEMwQTk1MTdFNUE0Q0U3RjcA_8061", "sender": "bot", "message_type": "text", "content": "الثمن ديال تعمير 3 دالسنان كيتحدد على حساب الحالة ديالكوم بعد التقييم عند Dr Haitham Boutaib 😊 واش بغيتو نحجزو ليكوم consultation باش يعطيكوم التفاصيل والثمن بالضبط؟", "created_at": "2026-05-19T20:24:37.962963", "media_url": null, "media_mime_type": null}]...
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الثمن ديال تعمير 3 دالسنان كيتحدد على حساب الحالة الثمن ديال تعمير 3 دالسنان كيتحدد على حساب الحالة ديالكوم بعد التقييم عند Dr Haitham Boutaib 😊 واش بغيتو نحجزو ليكوم consultation باش يعطيكوم التفاصيل والثمن بالضبط؟...
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[{"id": 30551, "message_id": " [{"id": 30551, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAERggQTVGN0UwQ0RBNjU2MkMyQUJDQ0Q3Nzk5NTRCRkQyNDAA", "sender": "bot", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ المقطع الصوتي الذي يمزج بين الدارجة المغربية والفرنسية:\n\n**00:00** ألو السلام عليكم، إذن هاهي التعديلات لي غايدير ليا في la... شني سميتها... la prothèse ديال السنان.\n\n**00:06** Donc، هادوك النياب جاو طوال بزاف، لابد خصهم يقصارو يولّيو au niveau ديال لي حداهم.\n\n**00:16** و les incisives الوسطانيين centrale من لتحت جاو خارجين شوية، ils vont vers l’avant. \n\n**00:23** خصني يقادهم لي شي شويوش. \n\n**00:26** Voilà، يدخلهم شوية légèrement، حيت جاو... جاو خارجين مع لآخرين.\n\n**00:33** Voilà.", "created_at": "2026-05-16T11:16:19.748500", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8904/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30552, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAERggQTU4NjQxRURBOEY1RTkxN0IxOEYwRkEwMzZCMUNENjgA", "sender": "bot", "message_type": "voice", "content": "[Voice message] صباح الخير، ça va? كلشي مزيان؟ شوف الله يرضى عليك أنا صيفطت ليك هاد التصاور pour rappeler au docteur كيفاش كانو سناني قبل ما يدير هادا. شتي النياب اللي دار ليا طوال بزاف، et had les canines هانتي شتي خارجين، دابا اللي دار ليا دابا خارجين على سناني العاديين. D’autre part l'anatomie ماشي هي هاديك، à l'intérieur أنا اللسان ديالي كنلقى une plaque à l'intérieur alors que les dents sont légèrement creuses تيكونو un peu arrondies. Donc j'ai... j'ai une certaine gêne et je suis pas du tout tranquille. ماكرهتش نشوفو قبل ما يدير ليا les provisoires pour vraiment étudier les détails، حيت هاد les trucs اللي دار ليا tout le monde est choqué مني كيشوفوني كيقولو ليا جيتي بحال le vampire. Donc voilà j’aimerais bien un retour رد عليا الخبار الله يرضى عليك.", "created_at": "2026-05-16T11:16:20.225675", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8905/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30553, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAERggQTVBRjUyQTRDNzE2MUE0ODk4MzcwNjc3OTYyQTdFNUMA", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-05-16T11:16:20.424472", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8906/download", "media_mime_type": "image/jpeg"}, {"id": 30554, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAERggQTVBMkQ0NjFGRUQxQjExNEM3RDQwODM3Nzc4QzlEQjkA", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image depicts an adult woman standing and smiling. She is wearing glasses, a blue and black traditional outfit with elaborate embroidered edging, and a necklace. Her hair is dark and cut just above the shoulders. The background is out of focus, showing draped fabric in tones of purple, white, and orange. Her hands are partly visible, and she appears to be at an indoor event or gathering. The lighting is soft, with a purplish hue cast over the scene.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No notable concerns or abnormalities are observed in the visible context of this non-dental image.\"\n },\n \"", "created_at": "2026-05-16T11:16:21.170226", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8907/download", "media_mime_type": "image/jpeg"}, {"id": 30555, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAERggQTUxMjZEOEE2QTJENEY0QTVDNUYzNEE5NzhERTU2RkYA", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"partial_view\"]\n },\n \"description\": \"The image shows a close-up of the lower half of a person's face. The person is wearing glasses with thick, purple frames. The right and left eyes, bridge of the nose, nostrils, and mouth are visible. The person is smiling with teeth exposed, allowing visualization of both upper and lower anterior teeth (incisors and canines), and to a lesser extent the premolars. The lips are slightly parted. Facial skin texture and natural pigmentation are visible. There is some reflection on the glasses from the surroundings. Screenshot information and status bar (date, time, battery, WiFi) appear at the top.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Six anterior maxillary teeth (central incisors, lateral incisors, and canines) are visible. Teeth appear generally well aligned, with some mild discoloration or staining. No visible large fractures or extensive cavities.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Six lower anterior teeth are visible. Two lower central incisors appear", "created_at": "2026-05-16T11:16:21.874733", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8908/download", "media_mime_type": "image/jpeg"}, {"id": 30601, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUNEE5NEFDNEE5RTczRjIyRkE0RkEA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a lateral cephalometric X-ray showing the profile of the skull, cervical vertebrae, and occlusal relationship of the upper and lower teeth. The cranial base, nasal cavity, maxilla, mandible, and cervical spine are clearly visualized. All erupted teeth in both jaws are visible in a profile alignment. The X-ray includes labeling with patient information and technical parameters. There appears to be no significant blurring or obstruction. Hand is holding the lower left corner. Ruler markers are visible on right and bottom sides.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"anterior_maxilla\",\n \"observation\": \"Teeth appear aligned in the anterior maxillary region with normal root orientation in a lateral view.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"anterior_mandible\",\n \"observation\": \"Teeth are intact and well aligned in the anterior mandibular region. Crown and root forms are discernable.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"posterior_maxilla\",\n \"observation\": \"Poster", "created_at": "2026-05-16T12:41:37.051508", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8920/download", "media_mime_type": "image/jpeg"}, {"id": 32751, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0FBNjkyNzg4RTU5MzVCRDYyNkUA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an identification document placed on a wooden surface under bright lighting. The ID appears to be in a horizontal orientation with a visible machine-readable zone at the bottom. Both typed and Arabic script are present, including personal information such as names, address, and ID numbers. There is a partially visible logo or insignia in green and blue hues, and some holographic or reflective security elements on the card's right side. The overall card condition is good, with clear and legible text. Shadow from an off-frame object is partially visible on the card's left.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"K430604\",\n \"ABDELLAZIZ IBN AHMED\",\n \"WAFEA BINT MOHAMED\",\n \"NACHTEGAAL\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a rectangular plastic identification card placed on a wooden surface. The card contains printed text in both Latin and Arabic scripts. The card is photographed at a slight angle, but all text appears to be legible. The background of the card has a patterned design and features multiple colors including white, green, and blue. The upper portion of the card contains demographic information and a small logo. The bottom part of the card has a machine-readable zone (MRZ) with multiple rows of characters. Some shadows and reflections are present but do not obscure the information.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ABDELJAZZ IBRIHAMED\",\n \"Echtg. WAFAE BNI MOHAMED\",\n \"Adres NACHTEGAAL 48", "created_at": "2026-05-20T10:22:34.057521", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9418/download", "media_mime_type": "image/jpeg"}, {"id": 32752, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E2QkJBRDlDM0U5OTFFMzdCNjgA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a Moroccan national identity card (Carte Nationale d'Identité) placed on a wooden surface. The card contains a portrait photo, textual information in both Arabic and French, a barcode, and several official markings and signatures. The card number and personal identification details are visible. The Moroccan flag is present on the card. Part of a pen and the edge of a black object (possibly a wallet) are also partially visible in the lower portion and right side of the image, respectively.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE NATIONALE D'IDENTITE\",\n \"N° K430884\",\n \"NOM: ASSLAHI\",\n \"PRENOM: IAMO EDDINE\",\n \"\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image displays a Moroccan National Identity Card (Carte Nationale d'Identité) on a wooden surface. The card includes a color photograph of the cardholder in the upper left and a smaller grayscale photograph at the center left. The card contains printed text in both Arabic and French, detailing personal identification information. A red Moroccan flag and the national emblem are present. Visible elements also include a reference number, some serial numbers, a date of birth, place of birth (Tangier), and dates. The card has a background security design with multiple colors and patterns. Part of a black object (possibly a wallet) and a blue pen are visible to the right and bottom of the card.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE N", "created_at": "2026-05-20T10:22:34.406829", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9419/download", "media_mime_type": "image/jpeg"}, {"id": 32755, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0FENTVEOEI5RkVDRUM5NDBDQkQA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a Moroccan national identity card (Carte Nationale d'Identité) placed on a wooden surface. The card contains a photo of a person on the left side and another, smaller stamped photo on the right. The card displays both Arabic and French text, an official emblem at the top, and the Moroccan flag at the bottom section. Key information such as name, date of birth, place of birth, card number, signature and expiry date are visible. The card has a colored background with security patterns typical for official identification.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE NATIONALE D'IDENTITE\",\n \"K430684\",\n \"IMAD EDDINE\",\n \"UAD\",\n \"Né", "created_at": "2026-05-20T10:23:50.703498", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9420/download", "media_mime_type": "image/jpeg"}, {"id": 32756, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an identification document with both Arabic and French text, positioned on a wooden surface. The document includes personal details such as parent names, an address, a civil status number, gender, and a series of machine-readable lines at the bottom. Background has blue and green geometric motifs. The document appears to be official, likely related to civil registration or nationality.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": null,\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"N°: K430684\",\n \"445 12/1987\",\n \"رقم الحالة المدنية\",\n \"رقم\",\n \"ن° état civil\",\n \"بن عبد العزيز بن احمد\",\n \"و وفاء بنت محمد\",\n \"Sexe M\",\n \"الجنس\",\n \"MO\",\n \"Fils de ABDELAZIZ ben AH\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows the back side of an official identification card placed on a wooden surface. The card contains printed information in both French and Arabic, including personal details, parental information, an address, as well as a machine-readable zone (MRZ) at the bottom. The card background features geometric and architectural patterns in blue and green colors. The card is well aligned and fully visible. No part is obstructed or blurred.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": null,\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"N°: K430684\",\n \"ن°: K430684\",\n \"N° etat civil: 445 12/1987\",\n \"ن° الحالة المدنية: 445 12/1987\",\n \"Fils de ABDELAZIZ ben AHMED\",\n \"بن عبد العزيز بن", "created_at": "2026-05-20T10:23:50.993014", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9421/download", "media_mime_type": "image/jpeg"}, {"id": 32759, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA_7012", "sender": "bot", "message_type": "text", "content": "توصلنا بالصور ديال بطاقة التعريف الوطنية وبعض الوثائق، ولكن ما كانش واضح شنو بالضبط الخدمة أو الطلب اللي محتاج من العيادة.", "created_at": "2026-05-20T10:25:01.729020", "media_url": null, "media_mime_type": null}, {"id": 32760, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA_1899", "sender": "bot", "message_type": "text", "content": "واش ممكن توضح ليا شنو بالضبط اللي باغي تدير أو السؤال اللي عندك باش نقدر نعاونك؟", "created_at": "2026-05-20T10:25:01.786414", "media_url": null, "media_mime_type": null}]...
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توصلنا بالصور ديال بطاقة التعريف الوطنية وبعض الوث توصلنا بالصور ديال بطاقة التعريف الوطنية وبعض الوثائق، ولكن ما كانش واضح شنو بالضبط الخدمة أو الطلب اللي محتاج من العيادة. واش ممكن توضح ليا شنو بالضبط اللي باغي تدير أو السؤال اللي عندك باش نقدر نعاونك؟...
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[{"id": 28578, "message_id": " [{"id": 28578, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzcwNzMwMjAxFQIAEhggQUM0QTkwMTUzQkIxQkY4REIwODkxMzI0NTYyRTEwNUMA", "sender": "user", "message_type": "voice", "content": "[Voice message] اه، مع الدكتور هيثم. شكراً.", "created_at": "2026-05-13T13:43:49.991165", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8280/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 28579, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzcwNzMwMjAxFQIAERggQTUxN0M2Nzk4MDFFMDBDMjE4NjU2NDkwOUU0NjAxMDIA", "sender": "bot", "message_type": "text", "content": "Ok sf", "created_at": "2026-05-13T13:43:54.072109", "media_url": null, "media_mime_type": null}, {"id": 28580, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzcwNzMwMjAxFQIAERgWM0VCMEVEOEVCNzY4QTAzOTRCODVFNQA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL HNASAMAHI NIHAD*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mercredi 20 mai 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 20 ماي 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-13T13:44:00.487987", "media_url": null, "media_mime_type": null}, {"id": 28586, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzcwNzMwMjAxFQIAEhggQUNDMjk1NTM2M0Y0OTAzNzYyOUNBMERFRDZEQTRDRTYA", "sender": "user", "message_type": "text", "content": "Dr haitham boutaib", "created_at": "2026-05-13T13:47:22.263544", "media_url": null, "media_mime_type": null}, {"id": 28592, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzcwNzMwMjAxFQIAEhggQUMwMzY4NUUxRTg2RjMxREIzQ0Y5NUNDRUMzMDlBOTcA", "sender": "user", "message_type": "text", "content": "?!", "created_at": "2026-05-13T13:52:08.728349", "media_url": null, "media_mime_type": null}, {"id": 28593, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzcwNzMwMjAxFQIAERggQTU2RTgzQzkzMjlGODk5MjgwOTMzRjA4ODI4NjZCODcA", "sender": "bot", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ المقطع الصوتي (بالدارجة المغربية):\n\n**بالعربية:**\n\"ألو دكتور هيتم، كلشي طيب ياك؟ إسمح ليا أنا نعاود، أنا موديفيت هاد...\"\n\n**Latin script:**\n\"Allo Dr. Haitam, kolchi tayeb yak? Smah liya ana n3awed, ana modifit had...\"", "created_at": "2026-05-13T13:53:21.044697", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8288/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 28594, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzcwNzMwMjAxFQIAERggQTUwRDQ2MEIyQURGMjVFRUU2RUI3QkVENDM0NTc5QjgA", "sender": "bot", "message_type": "voice", "content": "[Voice message] سيفطو عندي الدكتور هيثم، وعندك غيث حتى هو عنده ربع سنين.", "created_at": "2026-05-13T13:53:50.623352", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8289/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 28595, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzcwNzMwMjAxFQIAERgWM0VCMDM4NUMwMDE4QjA1MjNDQUVBMwA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL HNASAMAHI NIHAD*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 21 mai 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 21 ماي 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-13T13:53:52.946982", "media_url": null, "media_mime_type": null}, {"id": 28597, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzcwNzMwMjAxFQIAEhggQUMxNUU0RDU1QjNBQzg0MEQwNEFEMjkzQzUxMzBDQzEA", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"صافية واخا، مافيهاش مشكل. قلنا الخميس مع الطناش.\"\n\n**Latin Script:**\n\"Safia wakha, ma fihach mouchkil. Goulna lkhmis m3a ltnach.\"\n\n**Translation (for context):**\n\"Safia, okay, no problem. We said Thursday at 12:00.\"", "created_at": "2026-05-13T13:55:09.033883", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8290/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 28598, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzcwNzMwMjAxFQIAERggQTVBMjkyQThDMEYzMDcwNjBDOTQwM0M5RDUzNEFGRkMA", "sender": "bot", "message_type": "voice", "content": "[Voice message] العافية ومرحباً، مرحباً.", "created_at": "2026-05-13T13:55:47.911079", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8291/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 32764, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzcwNzMwMjAxFQIAEhggQUM3MjI4MEJFQ0FBQTkwMjMzNTkxOEY1N0JEMUNFMTUA", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here's the transcription of the audio:\n\nالسلام عليكم، كيف نتينا لاباس؟ بخير مزيانة؟ الحمد لله. على حساب الراديو اللي كان عطاني الطبيب كنت عملتو، وقالو لي بأنهم صردوهوم ليكم par email. دابا بغيت نتأكد واش بصح صردوهوم ليك؟", "created_at": "2026-05-20T10:27:32.857704", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9423/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 32769, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNzcwNzMwMjAxFQIAEhggQUM3MjI4MEJFQ0FBQTkwMjMzNTkxOEY1N0JEMUNFMTUA_2469", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-05-20T10:28:30.826969", "media_url": null, "media_mime_type": null}]...
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فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراي فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻...
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[{"id": 23729, "message_id": " [{"id": 23729, "message_id": "3A65FCDB9246242749F4", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-05-04T18:22:26.914596", "media_url": null, "media_mime_type": null}, {"id": 27853, "message_id": "A5F65F7A67BDD73CC0C659744F9A611E", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-05-12T15:02:15.676177", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8061/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27949, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzAxMTYyMDE4FQIAERgWM0VCMDI0MTVEMjQzRTBBOERBNEQxMwA=", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *2800,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-12T16:18:45.889596", "media_url": null, "media_mime_type": null}, {"id": 27950, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzAxMTYyMDE4FQIAERgWM0VCMEM5RDgxQzUxNjMyNUVGREU1NAA=", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-12T16:19:14.477910", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8101/download", "media_mime_type": "application/pdf"}, {"id": 27956, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzAxMTYyMDE4FQIAERggQTVCNTY3QzkxOTc5NkYzRjUxRTAzMTlENzExNjIyRjQA", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-12T16:21:11.719044", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8103/download", "media_mime_type": "application/pdf"}, {"id": 27957, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzAxMTYyMDE4FQIAERggQTVCNUFGRDJBRUNGMjc5MTU5Q0VCQ0U4MzUyNUQxQkYA", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-05-12T16:21:14.450218", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8104/download", "media_mime_type": "video/mp4"}, {"id": 27958, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzAxMTYyMDE4FQIAERggQTUyQzE2NjBBQzVGMkM1RTEzQkRFQjQ0MjNGNjE3QzMA", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-05-12T16:21:15.279732", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8105/download", "media_mime_type": "video/mp4"}, {"id": 27959, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzAxMTYyMDE4FQIAERggQTU2MjQ3NjVBMDI0QTg0MkU1RjU3M0M4OUY2NDdFOEQA", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-05-12T16:21:16.660913", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8106/download", "media_mime_type": "video/mp4"}, {"id": 27960, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzAxMTYyMDE4FQIAERgWM0VCMDkxRDAwNjBDMjI0NzNGRUFCQgA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL LAHIOUI WIAME*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 21 mai 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 21 ماي 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-12T16:21:52.209468", "media_url": null, "media_mime_type": null}, {"id": 32715, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNzAxMTYyMDE4FQIAERgWM0VCMDFGMzE4MzI5NTM4RDg3N0EyMQA=", "sender": "bot", "message_type": "image", "content": "Salut EL LAHIOUI WIAME,\r\nNous voulions vous adresser nos vœux les plus chaleureux pour votre anniversaire ! 🥳\r\nNous sommes heureux de célébrer cette occasion spéciale avec vous en tant que patient fidèle.\r\n\r\nÀ cette occasion, nous avons le plaisir de vous offrir une réduction exceptionnelle de 20% sur le blanchiment dentaire + le nettoyage, valable tout au long de votre mois d’anniversaire. ✨🦷\r\n\r\nNous espérons que votre journée sera remplie de bonheur et de moments mémorables.\r\nSi vous avez besoin de quoi que ce soit ou si vous avez des questions, n'hésitez pas à nous contacter.\r\nAvec toute mon affection,\r\n[ Cabient Dr. Boutaib Haitham ]", "created_at": "2026-05-20T09:26:53.681070", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9410/download", "media_mime_type": "image/jpeg"}, {"id": 32782, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzAxMTYyMDE4FQIAEhgUM0FGNTJGQ0IyQTRBRjEyQUE5MzQA", "sender": "user", "message_type": "text", "content": "Merci 🤩", "created_at": "2026-05-20T10:41:03.224887", "media_url": null, "media_mime_type": null}, {"id": 32783, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNzAxMTYyMDE4FQIAEhgUM0FGNTJGQ0IyQTRBRjEyQUE5MzQA_763", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 Si vous avez besoin de quelque chose, je suis là !", "created_at": "2026-05-20T10:41:18.089331", "media_url": null, "media_mime_type": null}]...
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Avec plaisir 😊 Si vous avez besoin de quelque chos Avec plaisir 😊 Si vous avez besoin de quelque chose, je suis là !...
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[{"id": 30279, "message_id": " [{"id": 30279, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEEwMjU2QThGMTc3NzdGM0ZGMDQA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a person in profile view, facing left. The person is wearing a white headscarf with lace patterns and a dark-colored garment. The background is a plain light beige wall with no visible features. The person's facial features are visible in profile, with a slight smile. No dental or clinical intraoral details are visible, and the context appears non-medical.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No notable findings are visible; the image shows only the profile of a person without dental exposure or clinical context.\"\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"", "created_at": "2026-05-15T17:34:42.759704", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8822/download", "media_mime_type": "image/jpeg"}, {"id": 30280, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEE1NTMwNjk5OTZERUI4NUMyRjUA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a side profile (right lateral view) of a person standing against a plain, light-colored wall. The person is wearing a white hijab with lace detailing and a dark gray hoodie. The facial expression appears neutral to subtly smiling. No dental or medical instruments, dental chair, or clinical context is visible. The lighting is even and there are no obstructions or notable shadows.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No notable concern or clinical feature observed; this is a standard profile portrait.\"\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"recommended_questions\":", "created_at": "2026-05-15T17:34:44.087625", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8823/download", "media_mime_type": "image/jpeg"}, {"id": 30281, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFFRUE2QzMxNjE5RDVGNDQxRjUA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a person photographed in profile view, facing to the right. The individual is wearing a white headscarf with lace detailing, which covers the hair and neck. The person also wears a dark gray hooded sweatshirt with the hood resting on the shoulders. The person's eyes are closed, and lips are together in a neutral expression. The background is a plain, light-colored wall with no visible markings or text.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No notable concerns are observable in this profile view image of a person. No dental or medical issues are visible.\"\n },\n \"urgent_flags\": {\n \"needs_", "created_at": "2026-05-15T17:34:44.122938", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8824/download", "media_mime_type": "image/jpeg"}, {"id": 30282, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFBMDFEMjVDNURGRUVBNTZBREIA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image depicts a woman in profile view, facing to the right. She is wearing a white hijab with a lace pattern overlay and a white undercap. She is also wearing a dark-colored hooded garment, possibly a hoodie. The background is a plain, light-colored wall. The woman is smiling slightly and no dental or medical equipment is present. Only the right side of her face and upper torso are visible. The lighting is even and there are no visible distortions or obstructions.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No dental or medical concerns are visible in this profile photo.\"\n },\n \"urgent_flags\": {\n \"needs_urgent", "created_at": "2026-05-15T17:34:44.130242", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8825/download", "media_mime_type": "image/jpeg"}, {"id": 30283, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFGMjMxMTc4NzNGOTA4OEU1MUIA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a person in profile view, facing to the right, standing against a plain, light-colored wall. The individual is wearing a grey hooded top and a white headscarf with lace detailing covering the hair and neck. The face is visible from the side, and the person's expression appears neutral. There is no visible dental or medical context, no distinguishing background elements, and no visible text or labels. No teeth or oral structures are visible, and there are no obvious signs of swelling, asymmetry, or other notable facial features from this angle.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"There are no visible signs of concern or notable issues in this", "created_at": "2026-05-15T17:34:44.991015", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8826/download", "media_mime_type": "image/jpeg"}, {"id": 30284, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFGMjMxMTc4NzNGOTA4OEU1MUIA_9007", "sender": "bot", "message_type": "text", "content": "شكرا على إرسال الصورة، ولكن هاد الصورة باينة فيها فقط البروفيل ديال الشخص وما فيهاش تفاصيل واضحة على الأسنان أو الفم. إذا كان الهدف منها تقييم وضعية الأسنان أو شي حاجة طبية، من الأفضل تصور صورة واضحة للفم أو الأسنان مباشرة، أو تجيب معاكوم الصور والراديو عند الحضور للعيادة.\n\nإذا محتاجين شي تقييم أو استشارة، مرحبا نسجلو ليكوم موعد مع Dr Haitham Boutaib، أو إذا عندكوم سؤال آخر وضحوه ليا باش نعاونكوم أكثر.", "created_at": "2026-05-15T17:36:07.279975", "media_url": null, "media_mime_type": null}, {"id": 30285, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAERgWM0VCMEQ2QkE0M0ZEMTY3OTk2NzZCOQA=", "sender": "bot", "message_type": "text", "content": "شكرا على إرسال الصورة، ولكن هاد الصورة باينة فيها فقط البروفيل ديال الشخص وما فيهاش تفاصيل واضحة على الأسنان أو الفم.", "created_at": "2026-05-15T17:36:09.233299", "media_url": null, "media_mime_type": null}, {"id": 30286, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAERgWM0VCMEFGODEyNEZDNUU5NUNBODhGOAA=", "sender": "bot", "message_type": "text", "content": "إذا كان الهدف منها تقييم وضعية الأسنان أو شي حاجة طبية، من الأفضل تصور صورة واضحة للفم أو الأسنان مباشرة، أو تجيب معاكوم الصور والراديو عند الحضور للعيادة.", "created_at": "2026-05-15T17:36:10.616645", "media_url": null, "media_mime_type": null}, {"id": 30287, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAERgWM0VCMEI4RDg1NkJGRkFGRjlENDU4MwA=", "sender": "bot", "message_type": "text", "content": "إذا محتاجين شي تقييم أو استشارة، مرحبا نسجلو ليكوم موعد مع Dr Haitham Boutaib، أو إذا عندكوم سؤال آخر وضحوه ليا باش نعاونكوم أكثر.", "created_at": "2026-05-15T17:36:11.989757", "media_url": null, "media_mime_type": null}, {"id": 32804, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUM0E2OUFGRTIyRjgyRjE5QzdGMzMA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a gloved hand (wearing a black nitrile glove) holding a small white plastic bottle with a yellow label. The label reads: 'TopiGel Benzocaine Oral wounds 50 ml' in blue and black text. The bottle has a dispensing nozzle at the top, which appears clean. The background is a shiny, black or dark gray countertop with reflective speckles. There are some indistinct objects visible in the corners, including a translucent circular item partially visible at the lower left and a portion of a beige shoe at the lower right. Some packaging boxes are partially visible at the top edge of the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\"TopiGel\", \"Benzocaine\", \"Oral wounds\", \"50 ml\", \"21-400267.\n\nUser message context: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a gloved hand holding a small white bottle with a yellow label. The label reads: 'TopiGel® Benzocaine Oral wounds 50 ml'. The bottle appears to have a pump dispenser. The person is wearing a black glove, presumably nitrile or latex, which is commonly used in medical or dental settings. The background is a shiny, black speckled countertop, likely granite or similar material. There are some partially visible objects in the periphery, including a clear round object at the bottom left and a light-colored shoe at the bottom right. The setting appears to be a clinical or professional environment.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TopiGel®\",\n \"Benzocaine\",\n \"Oral wounds\",\n \"50 ml\"\n ],\n \"possible_conc", "created_at": "2026-05-20T11:24:27.351196", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9431/download", "media_mime_type": "image/jpeg"}, {"id": 32805, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUM0EyRDVCOUU4MEMyODNFMUNGNzkA", "sender": "user", "message_type": "text", "content": "9ol n n hesen yejibo", "created_at": "2026-05-20T11:24:40.823837", "media_url": null, "media_mime_type": null}, {"id": 32806, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUM0EyRDVCOUU4MEMyODNFMUNGNzkA_6757", "sender": "bot", "message_type": "text", "content": "فهمتك، غادي نبلغ الفريق الطبي ديالنا بالرسالة ديالك بخصوص TopiGel Benzocaine، وطلبتي يبلغو \"ن ن\" (أو الحسن) يجيبو. الفريق غادي يتواصل معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-05-20T11:25:07.789578", "media_url": null, "media_mime_type": null}]...
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فهمتك، غادي نبلغ الفريق الطبي ديالنا بالرسالة ديال فهمتك، غادي نبلغ الفريق الطبي ديالنا بالرسالة ديالك بخصوص TopiGel Benzocaine، وطلبتي يبلغو "ن ن" (أو الحسن) يجيبو. الفريق غادي يتواصل معكوم في أقرب وقت إن شاء الله 🙏🏻...
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[{"id": 30553, "message_id": " [{"id": 30553, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAERggQTVBRjUyQTRDNzE2MUE0ODk4MzcwNjc3OTYyQTdFNUMA", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-05-16T11:16:20.424472", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8906/download", "media_mime_type": "image/jpeg"}, {"id": 30554, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAERggQTVBMkQ0NjFGRUQxQjExNEM3RDQwODM3Nzc4QzlEQjkA", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image depicts an adult woman standing and smiling. She is wearing glasses, a blue and black traditional outfit with elaborate embroidered edging, and a necklace. Her hair is dark and cut just above the shoulders. The background is out of focus, showing draped fabric in tones of purple, white, and orange. Her hands are partly visible, and she appears to be at an indoor event or gathering. The lighting is soft, with a purplish hue cast over the scene.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No notable concerns or abnormalities are observed in the visible context of this non-dental image.\"\n },\n \"", "created_at": "2026-05-16T11:16:21.170226", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8907/download", "media_mime_type": "image/jpeg"}, {"id": 30555, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAERggQTUxMjZEOEE2QTJENEY0QTVDNUYzNEE5NzhERTU2RkYA", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"partial_view\"]\n },\n \"description\": \"The image shows a close-up of the lower half of a person's face. The person is wearing glasses with thick, purple frames. The right and left eyes, bridge of the nose, nostrils, and mouth are visible. The person is smiling with teeth exposed, allowing visualization of both upper and lower anterior teeth (incisors and canines), and to a lesser extent the premolars. The lips are slightly parted. Facial skin texture and natural pigmentation are visible. There is some reflection on the glasses from the surroundings. Screenshot information and status bar (date, time, battery, WiFi) appear at the top.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Six anterior maxillary teeth (central incisors, lateral incisors, and canines) are visible. Teeth appear generally well aligned, with some mild discoloration or staining. No visible large fractures or extensive cavities.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Six lower anterior teeth are visible. Two lower central incisors appear", "created_at": "2026-05-16T11:16:21.874733", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8908/download", "media_mime_type": "image/jpeg"}, {"id": 30601, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUNEE5NEFDNEE5RTczRjIyRkE0RkEA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a lateral cephalometric X-ray showing the profile of the skull, cervical vertebrae, and occlusal relationship of the upper and lower teeth. The cranial base, nasal cavity, maxilla, mandible, and cervical spine are clearly visualized. All erupted teeth in both jaws are visible in a profile alignment. The X-ray includes labeling with patient information and technical parameters. There appears to be no significant blurring or obstruction. Hand is holding the lower left corner. Ruler markers are visible on right and bottom sides.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"anterior_maxilla\",\n \"observation\": \"Teeth appear aligned in the anterior maxillary region with normal root orientation in a lateral view.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"anterior_mandible\",\n \"observation\": \"Teeth are intact and well aligned in the anterior mandibular region. Crown and root forms are discernable.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"posterior_maxilla\",\n \"observation\": \"Poster", "created_at": "2026-05-16T12:41:37.051508", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8920/download", "media_mime_type": "image/jpeg"}, {"id": 32751, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0FBNjkyNzg4RTU5MzVCRDYyNkUA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an identification document placed on a wooden surface under bright lighting. The ID appears to be in a horizontal orientation with a visible machine-readable zone at the bottom. Both typed and Arabic script are present, including personal information such as names, address, and ID numbers. There is a partially visible logo or insignia in green and blue hues, and some holographic or reflective security elements on the card's right side. The overall card condition is good, with clear and legible text. Shadow from an off-frame object is partially visible on the card's left.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"K430604\",\n \"ABDELLAZIZ IBN AHMED\",\n \"WAFEA BINT MOHAMED\",\n \"NACHTEGAAL\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a rectangular plastic identification card placed on a wooden surface. The card contains printed text in both Latin and Arabic scripts. The card is photographed at a slight angle, but all text appears to be legible. The background of the card has a patterned design and features multiple colors including white, green, and blue. The upper portion of the card contains demographic information and a small logo. The bottom part of the card has a machine-readable zone (MRZ) with multiple rows of characters. Some shadows and reflections are present but do not obscure the information.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ABDELJAZZ IBRIHAMED\",\n \"Echtg. WAFAE BNI MOHAMED\",\n \"Adres NACHTEGAAL 48", "created_at": "2026-05-20T10:22:34.057521", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9418/download", "media_mime_type": "image/jpeg"}, {"id": 32752, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E2QkJBRDlDM0U5OTFFMzdCNjgA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a Moroccan national identity card (Carte Nationale d'Identité) placed on a wooden surface. The card contains a portrait photo, textual information in both Arabic and French, a barcode, and several official markings and signatures. The card number and personal identification details are visible. The Moroccan flag is present on the card. Part of a pen and the edge of a black object (possibly a wallet) are also partially visible in the lower portion and right side of the image, respectively.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE NATIONALE D'IDENTITE\",\n \"N° K430884\",\n \"NOM: ASSLAHI\",\n \"PRENOM: IAMO EDDINE\",\n \"\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image displays a Moroccan National Identity Card (Carte Nationale d'Identité) on a wooden surface. The card includes a color photograph of the cardholder in the upper left and a smaller grayscale photograph at the center left. The card contains printed text in both Arabic and French, detailing personal identification information. A red Moroccan flag and the national emblem are present. Visible elements also include a reference number, some serial numbers, a date of birth, place of birth (Tangier), and dates. The card has a background security design with multiple colors and patterns. Part of a black object (possibly a wallet) and a blue pen are visible to the right and bottom of the card.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE N", "created_at": "2026-05-20T10:22:34.406829", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9419/download", "media_mime_type": "image/jpeg"}, {"id": 32755, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0FENTVEOEI5RkVDRUM5NDBDQkQA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a Moroccan national identity card (Carte Nationale d'Identité) placed on a wooden surface. The card contains a photo of a person on the left side and another, smaller stamped photo on the right. The card displays both Arabic and French text, an official emblem at the top, and the Moroccan flag at the bottom section. Key information such as name, date of birth, place of birth, card number, signature and expiry date are visible. The card has a colored background with security patterns typical for official identification.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE NATIONALE D'IDENTITE\",\n \"K430684\",\n \"IMAD EDDINE\",\n \"UAD\",\n \"Né", "created_at": "2026-05-20T10:23:50.703498", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9420/download", "media_mime_type": "image/jpeg"}, {"id": 32756, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an identification document with both Arabic and French text, positioned on a wooden surface. The document includes personal details such as parent names, an address, a civil status number, gender, and a series of machine-readable lines at the bottom. Background has blue and green geometric motifs. The document appears to be official, likely related to civil registration or nationality.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": null,\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"N°: K430684\",\n \"445 12/1987\",\n \"رقم الحالة المدنية\",\n \"رقم\",\n \"ن° état civil\",\n \"بن عبد العزيز بن احمد\",\n \"و وفاء بنت محمد\",\n \"Sexe M\",\n \"الجنس\",\n \"MO\",\n \"Fils de ABDELAZIZ ben AH\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows the back side of an official identification card placed on a wooden surface. The card contains printed information in both French and Arabic, including personal details, parental information, an address, as well as a machine-readable zone (MRZ) at the bottom. The card background features geometric and architectural patterns in blue and green colors. The card is well aligned and fully visible. No part is obstructed or blurred.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": null,\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"N°: K430684\",\n \"ن°: K430684\",\n \"N° etat civil: 445 12/1987\",\n \"ن° الحالة المدنية: 445 12/1987\",\n \"Fils de ABDELAZIZ ben AHMED\",\n \"بن عبد العزيز بن", "created_at": "2026-05-20T10:23:50.993014", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9421/download", "media_mime_type": "image/jpeg"}, {"id": 32759, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA_7012", "sender": "bot", "message_type": "text", "content": "توصلنا بالصور ديال بطاقة التعريف الوطنية وبعض الوثائق، ولكن ما كانش واضح شنو بالضبط الخدمة أو الطلب اللي محتاج من العيادة.", "created_at": "2026-05-20T10:25:01.729020", "media_url": null, "media_mime_type": null}, {"id": 32760, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA_1899", "sender": "bot", "message_type": "text", "content": "واش ممكن توضح ليا شنو بالضبط اللي باغي تدير أو السؤال اللي عندك باش نقدر نعاونك؟", "created_at": "2026-05-20T10:25:01.786414", "media_url": null, "media_mime_type": null}, {"id": 32830, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E2Mjg5NjVCMjQ3NUNBQTcwODAA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a dental model, seemingly made of resin or plastic, depicting a segment of the upper dental arch. Several teeth are attached, including what appear to be posterior molars and premolars, as well as anterior teeth. Some of the teeth surfaces, especially on the occlusal sides, have blue or purple marks, likely representing occlusal contacts or points of articulation. The dental model sits on a pink transparent plastic sheet and is placed next to a computer keyboard (the 'suppr' and 'entrée' keys are visible), indicating an office or clinical setting. On the side of the dental model, the name 'MOHAMED' is embossed. Part of a handwritten note is also partially visible, with the text fragment 'Kho' and 'ECH' readable. The teeth on the model are generally intact, made of the same material except for two front teeth which are whiter and may be artificial or prosthetic. The dental arch in the model is partially cut off at both ends, showing this is a section, not a complete arch.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"\n\nUser message context: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a dental model or cast made of a beige material, likely resin or plastic, representing a partial arch of teeth. Several teeth on the model have blue or purple colored marks, possibly representing occlusal contacts or inspection marks. The model shows three posterior teeth with marked occlusal surfaces and two anterior teeth. The model is labeled with the name 'MOHAMED' embossed in the material. Part of the object is resting on a textured, transparent pink plastic wrap, placed on a wooden surface. In the background, part of a computer keyboard is visible, with French-labeled keys ('suppr', 'page', 'entrée'). There is also part of a handwritten note on white paper, partially visible with text including 'Kho' and 'ECH'.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"", "created_at": "2026-05-20T11:59:44.475561", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9439/download", "media_mime_type": "image/jpeg"}, {"id": 32831, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E2Mjg5NjVCMjQ3NUNBQTcwODAA_8633", "sender": "bot", "message_type": "text", "content": "توصلنا بصورة ديال الموديل ديال الأسنان مكتوب عليه \"MOHAMED\"، ولكن ما وضحتش ليا شنو بالضبط السؤال أو الخدمة اللي محتاج من العيادة. واش ممكن تشرح ليا شنو هو الطلب ديالك باش نقدر نعاونك؟", "created_at": "2026-05-20T12:00:08.425908", "media_url": null, "media_mime_type": null}]...
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توصلنا بصورة ديال الموديل ديال الأسنان مكتوب عليه توصلنا بصورة ديال الموديل ديال الأسنان مكتوب عليه "MOHAMED"، ولكن ما وضحتش ليا شنو بالضبط السؤال أو الخدمة اللي محتاج من العيادة. واش ممكن تشرح ليا شنو هو الطلب ديالك باش نقدر نعاونك؟...
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[{"id": 30022, "message_id": " [{"id": 30022, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYIEE1NTg0OTVFMUY1MzVGNTFGNjJDRThBQTkwNDBENzVDAA==", "sender": "bot", "message_type": "text", "content": "يوم الاثنين على الساعة ١٠", "created_at": "2026-05-15T13:40:40.556087", "media_url": null, "media_mime_type": null}, {"id": 30023, "message_id": "meta_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABIYFDNBMkFBMjg3MTk0Qzc1MkQyRUI0AA==", "sender": "user", "message_type": "text", "content": "我需要你们提前一天告诉我什么时候去 我会在第二天就去 要不然我会错过信息", "created_at": "2026-05-15T13:41:03.641058", "media_url": null, "media_mime_type": null}, {"id": 30024, "message_id": "meta_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABIYFDNBODY3RURBRjYyNjA0RTAwNzRFAA==", "sender": "user", "message_type": "text", "content": "👌🏻👌🏻👌🏻好的", "created_at": "2026-05-15T13:41:44.169450", "media_url": null, "media_mime_type": null}, {"id": 30025, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYIEE1MDMxMjQ3M0Q0NzVCODE1QUVEN0JDMjE4MTg3NDZFAA==", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-05-15T13:42:10.715025", "media_url": null, "media_mime_type": null}, {"id": 30026, "message_id": "meta_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABIYFDNBRjUzQzIwMUE3MkVENjUwNEJDAA==", "sender": "user", "message_type": "text", "content": "شكرا لك", "created_at": "2026-05-15T13:42:42.978349", "media_url": null, "media_mime_type": null}, {"id": 30027, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYIEE1QzlDQThERUYwM0I3RDNFOTBFQzlDRDI0MUE2RTk4AA==", "sender": "bot", "message_type": "text", "content": "اتفقنا", "created_at": "2026-05-15T13:42:50.703777", "media_url": null, "media_mime_type": null}, {"id": 30028, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYIEE1N0E0NzgyNTdDOTAzMkZFOThCOEE5NzMxODkxRENDAA==", "sender": "bot", "message_type": "text", "content": "موعدنا على الساعة ١٠", "created_at": "2026-05-15T13:42:57.160229", "media_url": null, "media_mime_type": null}, {"id": 30029, "message_id": "meta_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABIYFDNBOEI4MzNDQjQ2RDc2N0ZCNTA5AA==", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-05-15T13:43:19.548340", "media_url": null, "media_mime_type": null}, {"id": 31349, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYFjNFQjAzMjJFMUJBNjREQTE1NjNDRUMA", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BILAL MA XIAOHU*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 21 mai 2026* à *09:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 21 ماي 2026* على الساعة *09:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-18T09:14:25.238709", "media_url": null, "media_mime_type": null}, {"id": 32887, "message_id": "meta_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABIYFDNBNTIzNDE1MjNEQjQxRkMzQkUzAA==", "sender": "user", "message_type": "text", "content": "هل غدا اذهب إلى مستشفى", "created_at": "2026-05-20T12:47:08.729748", "media_url": null, "media_mime_type": null}, {"id": 32888, "message_id": "bot_meta_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABIYFDNBNTIzNDE1MjNEQjQxRkMzQkUzAA==_1524", "sender": "bot", "message_type": "text", "content": "مرحبا، عندك موعد غدا إن شاء الله مع الدكتور أسامة معلم فـ Centre Dentaire Tanger Bay على الساعة 09:30 صباحا.", "created_at": "2026-05-20T12:47:34.691007", "media_url": null, "media_mime_type": null}, {"id": 32889, "message_id": "bot_meta_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABIYFDNBNTIzNDE1MjNEQjQxRkMzQkUzAA==_2138", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم، وإذا وقع أي تغيير أو تعذر عليك الحضور، يمكن تتواصل مع الاستقبال على الأرقام اللي عطاوك.", "created_at": "2026-05-20T12:47:34.753267", "media_url": null, "media_mime_type": null}]...
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مرحبا، عندك موعد غدا إن شاء الله مع الدكتور أسامة مرحبا، عندك موعد غدا إن شاء الله مع الدكتور أسامة معلم فـ Centre Dentaire Tanger Bay على الساعة 09:30 صباحا. مرحبا بيكوم، وإذا وقع أي تغيير أو تعذر عليك الحضور، يمكن تتواصل مع الاستقبال على الأرقام اللي عطاوك....
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[{"id": 32916, "message_id": " [{"id": 32916, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjYzNjc3NzAzFQIAEhggQUM1ODFGMjYyNDJBMkVDM0JGQkM3NzAxRTRDNUZDRjAA", "sender": "user", "message_type": "text", "content": "Je voudrais connaître vos horaires de travail s’il vous plaît.\nEt aussi, à partir de combien commence le traitement des caries dentaires ?\nAinsi que le prix d’une radio panoramique.\nMerci", "created_at": "2026-05-20T13:08:02.155057", "media_url": null, "media_mime_type": null}, {"id": 32917, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjYzNjc3NzAzFQIAERggQTU0QjU0MUQwOEQ5M0UzNzQ0QzAzMkMxRkJBRDdFNzcA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-20T13:08:03.561871", "media_url": null, "media_mime_type": null}, {"id": 32919, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjYzNjc3NzAzFQIAEhggQUM1ODFGMjYyNDJBMkVDM0JGQkM3NzAxRTRDNUZDRjAA_1995", "sender": "bot", "message_type": "text", "content": "Nos horaires sont : du lundi au vendredi de 09h00 à 19h00, et le samedi de 09h00 à 14h00.", "created_at": "2026-05-20T13:08:24.638313", "media_url": null, "media_mime_type": null}, {"id": 32920, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjYzNjc3NzAzFQIAEhggQUM1ODFGMjYyNDJBMkVDM0JGQkM3NzAxRTRDNUZDRjAA_8655", "sender": "bot", "message_type": "text", "content": "Le dimanche, nous sommes fermés.", "created_at": "2026-05-20T13:08:24.694899", "media_url": null, "media_mime_type": null}, {"id": 32921, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjYzNjc3NzAzFQIAEhggQUM1ODFGMjYyNDJBMkVDM0JGQkM3NzAxRTRDNUZDRjAA_5295", "sender": "bot", "message_type": "text", "content": "Pour le traitement des caries dentaires, le tarif dépend de votre situation après évaluation par le docteur.", "created_at": "2026-05-20T13:08:24.745791", "media_url": null, "media_mime_type": null}, {"id": 32922, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjYzNjc3NzAzFQIAEhggQUM1ODFGMjYyNDJBMkVDM0JGQkM3NzAxRTRDNUZDRjAA_7621", "sender": "bot", "message_type": "text", "content": "La radio panoramique est à 200DH.", "created_at": "2026-05-20T13:08:24.790467", "media_url": null, "media_mime_type": null}, {"id": 32923, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjYzNjc3NzAzFQIAEhggQUM1ODFGMjYyNDJBMkVDM0JGQkM3NzAxRTRDNUZDRjAA_6068", "sender": "bot", "message_type": "text", "content": "Souhaitez-vous prendre un rendez-vous ?", "created_at": "2026-05-20T13:08:24.831428", "media_url": null, "media_mime_type": null}]...
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Nos horaires sont : du lundi au vendredi de 09h00 Nos horaires sont : du lundi au vendredi de 09h00 à 19h00, et le samedi de 09h00 à 14h00. Le dimanche, nous sommes fermés.
Pour le traitement des caries dentaires, le tarif dépend de votre situation après évaluation par le docteur. La radio panoramique est à 200DH.
Souhaitez-vous prendre un rendez-vous ?...
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[{"id": 32944, "message_id": " [{"id": 32944, "message_id": "meta_495384013668010_wamid.HBgLMzQ2MjA2NjI2MTkVAgASGCBBQ0JGNzBGRDdCOTI3QzlBMjkwOTY4MzM3QzM4QkUxMwA=", "sender": "user", "message_type": "text", "content": "Slam", "created_at": "2026-05-20T13:26:07.098760", "media_url": null, "media_mime_type": null}, {"id": 32945, "message_id": "bot_meta_495384013668010_wamid.HBgLMzQ2MjA2NjI2MTkVAgASGCBBQ0JGNzBGRDdCOTI3QzlBMjkwOTY4MzM3QzM4QkUxMwA=_1449", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-20T13:26:18.845915", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 32944, "message_id": " [{"id": 32944, "message_id": "meta_495384013668010_wamid.HBgLMzQ2MjA2NjI2MTkVAgASGCBBQ0JGNzBGRDdCOTI3QzlBMjkwOTY4MzM3QzM4QkUxMwA=", "sender": "user", "message_type": "text", "content": "Slam", "created_at": "2026-05-20T13:26:07.098760", "media_url": null, "media_mime_type": null}, {"id": 32945, "message_id": "bot_meta_495384013668010_wamid.HBgLMzQ2MjA2NjI2MTkVAgASGCBBQ0JGNzBGRDdCOTI3QzlBMjkwOTY4MzM3QzM4QkUxMwA=_1449", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-20T13:26:18.845915", "media_url": null, "media_mime_type": null}, {"id": 32946, "message_id": "meta_495384013668010_wamid.HBgLMzQ2MjA2NjI2MTkVAgASGCBBQzg0RTMyMUIyOTA5QkMyRjJDNTcxREU3QkQ5NjNFRQA=", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a panoramic dental X-ray showing the entire upper and lower jaws, maxillary sinuses, and temporomandibular joints. The upper jaw shows the presence of five dental implants in the anterior to premolar areas, supporting what appears to be a full-arch fixed prosthesis. The prosthesis is visible as a radioopaque structure extending from the upper right to the upper left side. In the lower jaw, multiple natural teeth are present in the anterior and premolar areas with evident root structure. There appear to be several dental crowns in the lower anterior and premolar regions. Posterior areas in both jaws seem missing multiple teeth. No obvious large radiolucent lesions or gross bone pathology is immediately visible. The bone structure appears fairly well defined around the implants and natural teeth, with notable crestal bone loss in some regions. No significant periapical dark zones are apparent around the remaining lower teeth. The maxillary sinuses and surrounding bone appear within normal radiographic limits. The right and left condyles are visible. An 'L' marker is present in the lower right corner of the film.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"\n\nUser message context: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a panoramic dental X-ray showing both the maxilla and mandible. In the maxillary (upper jaw) region, there are multiple dental implants present, with four clear implant fixtures visible in the anterior and premolar areas. These implants appear to support a fixed prosthesis or bridge; the superstructure is visible connecting the implants. The natural maxillary teeth are absent, indicating full edentulism in the upper jaw. In the mandible (lower jaw), multiple teeth are present, notably the anterior and premolar regions, and these appear restored with crowns or possibly a fixed bridge. Some teeth show radiopaque coverage consistent with crowns. There is one prominent circular radiopaque object visible in one of the lower anterior teeth, suggestive of a post or restoration. The bone height around the mandibular teeth and implants seems generally preserved, with no gross evidence of severe vertical bone loss. No obvious periapical radiolucency or major pathology is visible at first glance. The sinus and surrounding facial structures appear unremarkable. No patient-identifying text or date is visible on the X-ray.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\":", "created_at": "2026-05-20T13:27:04.340329", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9462/download", "media_mime_type": "image/jpeg"}, {"id": 32947, "message_id": "bot_meta_495384013668010_wamid.HBgLMzQ2MjA2NjI2MTkVAgASGCBBQzg0RTMyMUIyOTA5QkMyRjJDNTcxREU3QkQ5NjNFRQA=_3849", "sender": "bot", "message_type": "text", "content": "توصلت بالصورة ديال الراديو panoramique ديال الأسنان ديالك.", "created_at": "2026-05-20T13:27:29.832766", "media_url": null, "media_mime_type": null}, {"id": 32948, "message_id": "bot_meta_495384013668010_wamid.HBgLMzQ2MjA2NjI2MTkVAgASGCBBQzg0RTMyMUIyOTA5QkMyRjJDNTcxREU3QkQ5NjNFRQA=_8487", "sender": "bot", "message_type": "text", "content": "واش ممكن توضح ليا شنو بالضبط السؤال أو الخدمة اللي محتاجها بخصوص هاد الراديو؟ إذا عندك شي استفسار معين أو محتاج توصل الصورة للفريق الطبي، قولّي فقط 😊", "created_at": "2026-05-20T13:27:29.895335", "media_url": null, "media_mime_type": null}]...
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توصلت بالصورة ديال الراديو panoramique ديال الأسنا توصلت بالصورة ديال الراديو panoramique ديال الأسنان ديالك. واش ممكن توضح ليا شنو بالضبط السؤال أو الخدمة اللي محتاجها بخصوص هاد الراديو؟ إذا عندك شي استفسار معين أو محتاج توصل الصورة للفريق الطبي، قولّي فقط 😊...
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[{"id": 32944, "message_id": " [{"id": 32944, "message_id": "meta_495384013668010_wamid.HBgLMzQ2MjA2NjI2MTkVAgASGCBBQ0JGNzBGRDdCOTI3QzlBMjkwOTY4MzM3QzM4QkUxMwA=", "sender": "user", "message_type": "text", "content": "Slam", "created_at": "2026-05-20T13:26:07.098760", "media_url": null, "media_mime_type": null}, {"id": 32945, "message_id": "bot_meta_495384013668010_wamid.HBgLMzQ2MjA2NjI2MTkVAgASGCBBQ0JGNzBGRDdCOTI3QzlBMjkwOTY4MzM3QzM4QkUxMwA=_1449", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-20T13:26:18.845915", "media_url": null, "media_mime_type": null}, {"id": 32946, "message_id": "meta_495384013668010_wamid.HBgLMzQ2MjA2NjI2MTkVAgASGCBBQzg0RTMyMUIyOTA5QkMyRjJDNTcxREU3QkQ5NjNFRQA=", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a panoramic dental X-ray showing the entire upper and lower jaws, maxillary sinuses, and temporomandibular joints. The upper jaw shows the presence of five dental implants in the anterior to premolar areas, supporting what appears to be a full-arch fixed prosthesis. The prosthesis is visible as a radioopaque structure extending from the upper right to the upper left side. In the lower jaw, multiple natural teeth are present in the anterior and premolar areas with evident root structure. There appear to be several dental crowns in the lower anterior and premolar regions. Posterior areas in both jaws seem missing multiple teeth. No obvious large radiolucent lesions or gross bone pathology is immediately visible. The bone structure appears fairly well defined around the implants and natural teeth, with notable crestal bone loss in some regions. No significant periapical dark zones are apparent around the remaining lower teeth. The maxillary sinuses and surrounding bone appear within normal radiographic limits. The right and left condyles are visible. An 'L' marker is present in the lower right corner of the film.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"\n\nUser message context: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a panoramic dental X-ray showing both the maxilla and mandible. In the maxillary (upper jaw) region, there are multiple dental implants present, with four clear implant fixtures visible in the anterior and premolar areas. These implants appear to support a fixed prosthesis or bridge; the superstructure is visible connecting the implants. The natural maxillary teeth are absent, indicating full edentulism in the upper jaw. In the mandible (lower jaw), multiple teeth are present, notably the anterior and premolar regions, and these appear restored with crowns or possibly a fixed bridge. Some teeth show radiopaque coverage consistent with crowns. There is one prominent circular radiopaque object visible in one of the lower anterior teeth, suggestive of a post or restoration. The bone height around the mandibular teeth and implants seems generally preserved, with no gross evidence of severe vertical bone loss. No obvious periapical radiolucency or major pathology is visible at first glance. The sinus and surrounding facial structures appear unremarkable. No patient-identifying text or date is visible on the X-ray.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\":", "created_at": "2026-05-20T13:27:04.340329", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9462/download", "media_mime_type": "image/jpeg"}, {"id": 32947, "message_id": "bot_meta_495384013668010_wamid.HBgLMzQ2MjA2NjI2MTkVAgASGCBBQzg0RTMyMUIyOTA5QkMyRjJDNTcxREU3QkQ5NjNFRQA=_3849", "sender": "bot", "message_type": "text", "content": "توصلت بالصورة ديال الراديو panoramique ديال الأسنان ديالك.", "created_at": "2026-05-20T13:27:29.832766", "media_url": null, "media_mime_type": null}, {"id": 32948, "message_id": "bot_meta_495384013668010_wamid.HBgLMzQ2MjA2NjI2MTkVAgASGCBBQzg0RTMyMUIyOTA5QkMyRjJDNTcxREU3QkQ5NjNFRQA=_8487", "sender": "bot", "message_type": "text", "content": "واش ممكن توضح ليا شنو بالضبط السؤال أو الخدمة اللي محتاجها بخصوص هاد الراديو؟ إذا عندك شي استفسار معين أو محتاج توصل الصورة للفريق الطبي، قولّي فقط 😊", "created_at": "2026-05-20T13:27:29.895335", "media_url": null, "media_mime_type": null}, {"id": 32949, "message_id": "meta_495384013668010_wamid.HBgLMzQ2MjA2NjI2MTkVAgASGCBBQzEyRUM3NjcxRThDMjAzQjE2QkU4OTY0ODcyMTQ2OQA=", "sender": "user", "message_type": "voice", "content": "[Voice message] بالتأكيد، إليك تفريغ المقطع الصوتي بالدارجة المغربية:\n\n\"السلام عليكم، ها هو ابنتي صفت لك راديوغرافي، عندي ربعة د البياسات لفوق، وعندي لتحت هادوك سناني دياولي ومرصقة عليهم. دبا أنا بغيت نحيد هادوك لتحتانيين كاملين وندير الفيسات، والفوق عاود شوفي إلا كان خاص، إلا قدرتو تزيدو ليا، حيت يمكن عندي العظم قليل ما نعرف. المهم تتردي عليا، ونهضرو غير بالأوديو بركة، مكنعرفش نقرا العربية.\"", "created_at": "2026-05-20T13:27:41.185410", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9463/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 32953, "message_id": "bot_meta_495384013668010_wamid.HBgLMzQ2MjA2NjI2MTkVAgASGCBBQzEyRUM3NjcxRThDMjAzQjE2QkU4OTY0ODcyMTQ2OQA=_9977", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا بالسؤال ديالك والراديو اللي صيفطتي، وغادي يتواصلوا معاكوم في أقرب وقت إن شاء الله باش يجاوبوك ويوجهوك حسب الحالة ديالك.", "created_at": "2026-05-20T13:28:03.474325", "media_url": null, "media_mime_type": null}, {"id": 32954, "message_id": "bot_meta_495384013668010_wamid.HBgLMzQ2MjA2NjI2MTkVAgASGCBBQzEyRUM3NjcxRThDMjAzQjE2QkU4OTY0ODcyMTQ2OQA=_6825", "sender": "bot", "message_type": "text", "content": "إلى كان شي مستجد أو سؤال آخر، أنا هنا رهن الإشارة ديالك!", "created_at": "2026-05-20T13:28:03.538258", "media_url": null, "media_mime_type": null}]...
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غادي نبلغ الفريق الطبي ديالنا بالسؤال ديالك والراد غادي نبلغ الفريق الطبي ديالنا بالسؤال ديالك والراديو اللي صيفطتي، وغادي يتواصلوا معاكوم في أقرب وقت إن شاء الله باش يجاوبوك ويوجهوك حسب الحالة ديالك.
إلى كان شي مستجد أو سؤال آخر، أنا هنا رهن الإشارة ديالك!...
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[{"id": 30601, "message_id": " [{"id": 30601, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUNEE5NEFDNEE5RTczRjIyRkE0RkEA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a lateral cephalometric X-ray showing the profile of the skull, cervical vertebrae, and occlusal relationship of the upper and lower teeth. The cranial base, nasal cavity, maxilla, mandible, and cervical spine are clearly visualized. All erupted teeth in both jaws are visible in a profile alignment. The X-ray includes labeling with patient information and technical parameters. There appears to be no significant blurring or obstruction. Hand is holding the lower left corner. Ruler markers are visible on right and bottom sides.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"anterior_maxilla\",\n \"observation\": \"Teeth appear aligned in the anterior maxillary region with normal root orientation in a lateral view.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"anterior_mandible\",\n \"observation\": \"Teeth are intact and well aligned in the anterior mandibular region. Crown and root forms are discernable.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"posterior_maxilla\",\n \"observation\": \"Poster", "created_at": "2026-05-16T12:41:37.051508", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8920/download", "media_mime_type": "image/jpeg"}, {"id": 32751, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0FBNjkyNzg4RTU5MzVCRDYyNkUA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an identification document placed on a wooden surface under bright lighting. The ID appears to be in a horizontal orientation with a visible machine-readable zone at the bottom. Both typed and Arabic script are present, including personal information such as names, address, and ID numbers. There is a partially visible logo or insignia in green and blue hues, and some holographic or reflective security elements on the card's right side. The overall card condition is good, with clear and legible text. Shadow from an off-frame object is partially visible on the card's left.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"K430604\",\n \"ABDELLAZIZ IBN AHMED\",\n \"WAFEA BINT MOHAMED\",\n \"NACHTEGAAL\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a rectangular plastic identification card placed on a wooden surface. The card contains printed text in both Latin and Arabic scripts. The card is photographed at a slight angle, but all text appears to be legible. The background of the card has a patterned design and features multiple colors including white, green, and blue. The upper portion of the card contains demographic information and a small logo. The bottom part of the card has a machine-readable zone (MRZ) with multiple rows of characters. Some shadows and reflections are present but do not obscure the information.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ABDELJAZZ IBRIHAMED\",\n \"Echtg. WAFAE BNI MOHAMED\",\n \"Adres NACHTEGAAL 48", "created_at": "2026-05-20T10:22:34.057521", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9418/download", "media_mime_type": "image/jpeg"}, {"id": 32752, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E2QkJBRDlDM0U5OTFFMzdCNjgA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a Moroccan national identity card (Carte Nationale d'Identité) placed on a wooden surface. The card contains a portrait photo, textual information in both Arabic and French, a barcode, and several official markings and signatures. The card number and personal identification details are visible. The Moroccan flag is present on the card. Part of a pen and the edge of a black object (possibly a wallet) are also partially visible in the lower portion and right side of the image, respectively.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE NATIONALE D'IDENTITE\",\n \"N° K430884\",\n \"NOM: ASSLAHI\",\n \"PRENOM: IAMO EDDINE\",\n \"\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image displays a Moroccan National Identity Card (Carte Nationale d'Identité) on a wooden surface. The card includes a color photograph of the cardholder in the upper left and a smaller grayscale photograph at the center left. The card contains printed text in both Arabic and French, detailing personal identification information. A red Moroccan flag and the national emblem are present. Visible elements also include a reference number, some serial numbers, a date of birth, place of birth (Tangier), and dates. The card has a background security design with multiple colors and patterns. Part of a black object (possibly a wallet) and a blue pen are visible to the right and bottom of the card.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE N", "created_at": "2026-05-20T10:22:34.406829", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9419/download", "media_mime_type": "image/jpeg"}, {"id": 32755, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0FENTVEOEI5RkVDRUM5NDBDQkQA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a Moroccan national identity card (Carte Nationale d'Identité) placed on a wooden surface. The card contains a photo of a person on the left side and another, smaller stamped photo on the right. The card displays both Arabic and French text, an official emblem at the top, and the Moroccan flag at the bottom section. Key information such as name, date of birth, place of birth, card number, signature and expiry date are visible. The card has a colored background with security patterns typical for official identification.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE NATIONALE D'IDENTITE\",\n \"K430684\",\n \"IMAD EDDINE\",\n \"UAD\",\n \"Né", "created_at": "2026-05-20T10:23:50.703498", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9420/download", "media_mime_type": "image/jpeg"}, {"id": 32756, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an identification document with both Arabic and French text, positioned on a wooden surface. The document includes personal details such as parent names, an address, a civil status number, gender, and a series of machine-readable lines at the bottom. Background has blue and green geometric motifs. The document appears to be official, likely related to civil registration or nationality.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": null,\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"N°: K430684\",\n \"445 12/1987\",\n \"رقم الحالة المدنية\",\n \"رقم\",\n \"ن° état civil\",\n \"بن عبد العزيز بن احمد\",\n \"و وفاء بنت محمد\",\n \"Sexe M\",\n \"الجنس\",\n \"MO\",\n \"Fils de ABDELAZIZ ben AH\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows the back side of an official identification card placed on a wooden surface. The card contains printed information in both French and Arabic, including personal details, parental information, an address, as well as a machine-readable zone (MRZ) at the bottom. The card background features geometric and architectural patterns in blue and green colors. The card is well aligned and fully visible. No part is obstructed or blurred.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": null,\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"N°: K430684\",\n \"ن°: K430684\",\n \"N° etat civil: 445 12/1987\",\n \"ن° الحالة المدنية: 445 12/1987\",\n \"Fils de ABDELAZIZ ben AHMED\",\n \"بن عبد العزيز بن", "created_at": "2026-05-20T10:23:50.993014", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9421/download", "media_mime_type": "image/jpeg"}, {"id": 32759, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA_7012", "sender": "bot", "message_type": "text", "content": "توصلنا بالصور ديال بطاقة التعريف الوطنية وبعض الوثائق، ولكن ما كانش واضح شنو بالضبط الخدمة أو الطلب اللي محتاج من العيادة.", "created_at": "2026-05-20T10:25:01.729020", "media_url": null, "media_mime_type": null}, {"id": 32760, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA_1899", "sender": "bot", "message_type": "text", "content": "واش ممكن توضح ليا شنو بالضبط اللي باغي تدير أو السؤال اللي عندك باش نقدر نعاونك؟", "created_at": "2026-05-20T10:25:01.786414", "media_url": null, "media_mime_type": null}, {"id": 32830, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E2Mjg5NjVCMjQ3NUNBQTcwODAA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a dental model, seemingly made of resin or plastic, depicting a segment of the upper dental arch. Several teeth are attached, including what appear to be posterior molars and premolars, as well as anterior teeth. Some of the teeth surfaces, especially on the occlusal sides, have blue or purple marks, likely representing occlusal contacts or points of articulation. The dental model sits on a pink transparent plastic sheet and is placed next to a computer keyboard (the 'suppr' and 'entrée' keys are visible), indicating an office or clinical setting. On the side of the dental model, the name 'MOHAMED' is embossed. Part of a handwritten note is also partially visible, with the text fragment 'Kho' and 'ECH' readable. The teeth on the model are generally intact, made of the same material except for two front teeth which are whiter and may be artificial or prosthetic. The dental arch in the model is partially cut off at both ends, showing this is a section, not a complete arch.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"\n\nUser message context: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a dental model or cast made of a beige material, likely resin or plastic, representing a partial arch of teeth. Several teeth on the model have blue or purple colored marks, possibly representing occlusal contacts or inspection marks. The model shows three posterior teeth with marked occlusal surfaces and two anterior teeth. The model is labeled with the name 'MOHAMED' embossed in the material. Part of the object is resting on a textured, transparent pink plastic wrap, placed on a wooden surface. In the background, part of a computer keyboard is visible, with French-labeled keys ('suppr', 'page', 'entrée'). There is also part of a handwritten note on white paper, partially visible with text including 'Kho' and 'ECH'.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"", "created_at": "2026-05-20T11:59:44.475561", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9439/download", "media_mime_type": "image/jpeg"}, {"id": 32831, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E2Mjg5NjVCMjQ3NUNBQTcwODAA_8633", "sender": "bot", "message_type": "text", "content": "توصلنا بصورة ديال الموديل ديال الأسنان مكتوب عليه \"MOHAMED\"، ولكن ما وضحتش ليا شنو بالضبط السؤال أو الخدمة اللي محتاج من العيادة. واش ممكن تشرح ليا شنو هو الطلب ديالك باش نقدر نعاونك؟", "created_at": "2026-05-20T12:00:08.425908", "media_url": null, "media_mime_type": null}, {"id": 32971, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0FCOUU0ODYyMjJEQUVGRDNDMUIA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a United States of America passport card placed on a wooden surface. The card displays the following elements: a color photo of an individual on the left, security features including a background with stars, the US Great Seal, and red/blue color patterns. Text fields include full name, passport card number, nationality, date of birth, place of birth, issue and expiry dates, and various alphanumeric codes and labels.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"UNITED STATES OF AMERICA\",\n \"PASSPORT CARD\",\n \"Surname\",\n \"CHAOUI\",\n \"Given Names\",\n \"ABDENNASAR\",\n \"Nationality\",\n \"USA\",\n \"Passport Card no.\",\n \"C29867680\",\n \"Sex\",\n \"M\",\n \"Date of Birth\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a United States of America Passport Card placed on a wooden surface. The card has a blue and red color scheme with white elements, a holographic overlay, and the image of an eagle in the center-right. There is a photograph of a person on the left. The card includes the United States flag motif, official text, and various unique identification numbers, with both printed and machine-readable text. The ID includes personal information such as surname, given names, date of birth, place of birth, dates of issue/expiration, and other identifying codes.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"UNITED STATES OF AMERICA\",\n \"PASSPORT CARD\",\n \"Surname\",\n \"CHAOUI\",\n \"Given Names\",\n \"ABDENSASAR\",", "created_at": "2026-05-20T14:00:17.852565", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9464/download", "media_mime_type": "image/jpeg"}, {"id": 32972, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E3RkM3QjUzRTlCMjlCREFEN0IA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image displays the back side of a United States Department of State passport card placed on a wooden surface. The card features blue security patterns, a white border, and prominent text in blue and black. In the upper section, there is the US seal (eagle) in the background. Several pieces of printed official text, instructions, and a barcode are visible. The MRZ (machine-readable zone) with two lines of alphanumeric text is presented at the bottom. A gold-colored PASS System text is partly visible in a box on the right.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"UNITED STATES DEPARTMENT OF STATE\",\n \"Valid for domestic air travel, international land and sea travel between the U.S., Canada, Mexico, the Caribbean and Bermuda.\",\n \"Not valid", "created_at": "2026-05-20T14:00:18.283352", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9465/download", "media_mime_type": "image/jpeg"}, {"id": 32973, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E3RkM3QjUzRTlCMjlCREFEN0IA_161", "sender": "bot", "message_type": "text", "content": "توصلت بصورة بطاقة جواز السفر الأمريكية، ولكن ما وضحتش ليا شنو بالضبط الخدمة أو الطلب اللي محتاج من العيادة. واش ممكن تشرح ليا شنو هو السؤال أو الإجراء اللي باغي تدير باش نقدر نعاونك؟", "created_at": "2026-05-20T14:00:57.557768", "media_url": null, "media_mime_type": null}]...
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توصلت بصورة بطاقة جواز السفر الأمريكية، ولكن ما وض توصلت بصورة بطاقة جواز السفر الأمريكية، ولكن ما وضحتش ليا شنو بالضبط الخدمة أو الطلب اللي محتاج من العيادة. واش ممكن تشرح ليا شنو هو السؤال أو الإجراء اللي باغي تدير باش نقدر نعاونك؟...
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[{"id": 32976, "message_id": " [{"id": 32976, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzYyNTM1MjU5FQIAEhgUMkE0Q0JERDlCQ0E2NUEwOTJBMDUA", "sender": "user", "message_type": "text", "content": "??", "created_at": "2026-05-20T14:08:03.065896", "media_url": null, "media_mime_type": null}, {"id": 32977, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNzYyNTM1MjU5FQIAEhgUMkE0Q0JERDlCQ0E2NUEwOTJBMDUA_1306", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة حيت ما كانتش واضحة. واش تقدرو توضحو ليا شنو قصدكوم؟", "created_at": "2026-05-20T14:08:15.508348", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة حيت ما كانتش واضحة. واش تقد كنعتدر، مفهمتش الرسالة حيت ما كانتش واضحة. واش تقدرو توضحو ليا شنو قصدكوم؟...
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[{"id": 32986, "message_id": " [{"id": 32986, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzY3MTA1MzAxFQIAEhggQUMzNDAxMkExM0Q4MTdCQUMzNUZDRTI0OTRFOTg3MUEA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a 3D reconstruction of the midface and upper jaw (maxilla), likely from a CBCT or digital scan. There are customized green metallic-looking frameworks anchored to the maxillary bone with multiple screws, suggesting a zygomatic or subperiosteal implant system. The anatomical bony structures of the maxilla, zygomatic arches, and nasal region are clearly visible. The upper alveolar ridge is edentulous (no teeth present), and the frameworks cover the lateral and anterior maxilla on both sides. There are multiple fixation points on each side within the maxillary bone and towards the zygomatic region. No natural teeth or crowns are visible. The lower jaw is only partially visualized and not detailed.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": \"Gum tissue is not visible as this is a bone rendering.\",\n \"bone_level\": \"The bone volume of the maxilla appears relatively thin in the anterior region. No obvious bony defects or significant loss are visible, but overall alveolar ridge is atrophic. The zygomatic arches are intact.\",\n \"root_canals\": null,\n \"rest", "created_at": "2026-05-20T14:17:00.255864", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9468/download", "media_mime_type": "image/jpeg"}, {"id": 32987, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzY3MTA1MzAxFQIAEhggQUNDRjE0NDhCMDA0OUUwNTlDMzQ2RjRBNTFGNjIzMTcA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"medical_other\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a 3D digital reconstruction of the midface and upper jaw (maxilla) region of a human skull. The main structures visible include the maxilla, part of the zygomatic arches, the orbits, nasal cavity, and upper dental arch. There are several orthopedic or surgical plates with fixation screws visible on both sides of the midface and along the base of the maxilla, likely indicating previous surgical intervention. The upper dental arch appears to be partially reconstructed or modelled, with a clear demarcation between bone and a highlighted area suggesting prosthetic or planning aspects.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"REX PROCH\"\n ],\n \"possible_concerns\": [\n {\n \"concern\": \"Presence of multiple fixation plates", "created_at": "2026-05-20T14:17:00.512516", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9469/download", "media_mime_type": "image/jpeg"}, {"id": 32988, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzY3MTA1MzAxFQIAEhggQUM0RjdCNjc4OUJERkNFOEVCNEQxQjA4MDg5QkQzNTEA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"medical_other\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a 3D rendering of the anterior maxillary region of a human skull. Attached to the maxillary bone are two symmetrical metallic frames (yellow/gold in color), each fixed with screws in multiple locations on the left and right sides of the bone. These plates have three branches each, with one branch extending into the midline region below the nasal aperture. There are two cylindrical metal abutments/vessels associated with these plates, positioned symmetrically on each side near the midline. Two additional metallic abutments or connectors appear below the main structure, seemingly as separate components meant to attach to the metal plates. The bone has no visible teeth or alveolar ridge, and the sinus and nasal cavities are visible, indicating a virtual or anatomical model likely used for surgical planning or demonstration.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"Complete absence of upper anterior and posterior teeth in the visible region\",\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"", "created_at": "2026-05-20T14:17:00.972552", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9470/download", "media_mime_type": "image/jpeg"}, {"id": 32989, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzY3MTA1MzAxFQIAEhggQUM5RkFDMDRDMzQ5REU0NjIzNjdFRURBMzJCNjJFNjQA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital 3D rendering of the upper half of a human skull with missing maxillary teeth. Attached to the maxilla are two large, gold-colored custom metal frameworks each fixed with blue screws, simulating bone fixation. Below the skull, a full upper dental prosthesis (gum and teeth) with four attachment cylinders is visible, likely designed to be fastened to the metallic frameworks via the visible screw access points. The soft tissue, natural teeth, or oral mucosa are not present, indicating this is a digital model or planning image for maxillary dental implant reconstruction involving custom subperiosteal or zygomatic-type anchorage.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": \"not visible; only bone structure and prosthesis gingival portion simulated\",\n \"bone_level\": \"no natural bone crest visible due to digital skull model; shows substantial maxillary bone loss\",\n \"root_canals\": null,\n \"restorations_visible\": [\n \"Large custom metal subperiosteal/zygomatic frameworks fixed with multiple screws\",\n \"Full upper arch implant-supported prosthesis with four attachment points\"\n ],\n \"missing", "created_at": "2026-05-20T14:17:02.149230", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9471/download", "media_mime_type": "image/jpeg"}, {"id": 32990, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzY3MTA1MzAxFQIAEhggQUM5NzdGNTA2NTI0MkVERDMzMEI2RkM5MTRCRUM2OTMA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a 3D rendering of the upper half of a human skull viewed from the front. The maxilla and adjacent facial bones are visible. Multiple metallic or synthetic implants and custom plates (depicted in blue and green) are fixed bilaterally to the zygomatic bones and maxilla with visible screws. Several other cylindrical structures (yellow) are present in the anterior maxilla, appearing to act as supports or spacers, possibly simulating zygomatic or advanced dental implant placement. No soft tissues are visible. No natural teeth are present in the upper jaw midline region; instead, the area is fully edentulous and reconstructed. The lower jaw is only partially visible inferiorly with no detail. No caries, periodontal tissues, or other natural dentition can be evaluated.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"none\",\n \"teeth_condition\": [],\n \"gum_condition\": \"Not visible (bone and implants only)\",\n \"bone_level\": \"Full-view of the maxillary bone; anatomical contours are preserved but completely edentulous in the premaxilla. Areas of reconstruction are present with multiple screws and plates.\",\n \"root_canals\": null,\n \"restorations", "created_at": "2026-05-20T14:17:02.528064", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9472/download", "media_mime_type": "image/jpeg"}, {"id": 32991, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNzY3MTA1MzAxFQIAEhggQUM5NzdGNTA2NTI0MkVERDMzMEI2RkM5MTRCRUM2OTMA_1706", "sender": "bot", "message_type": "text", "content": "كنعتدر، هاد النوع ديال الصور والتحاليل (3D reconstruction، implants، plates...) كيحتاج تقييم مباشر من طرف الطبيب المختص ومايمكنليش نعطيك تفسير دقيق أو رأي طبي فقط من خلال هاد الوصف.", "created_at": "2026-05-20T14:18:15.806136", "media_url": null, "media_mime_type": null}, {"id": 32992, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNzY3MTA1MzAxFQIAEhggQUM5NzdGNTA2NTI0MkVERDMzMEI2RkM5MTRCRUM2OTMA_3685", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا باش يتواصلوا معكوم ويعطيوكم التوضيحات اللازمة إن شاء الله.", "created_at": "2026-05-20T14:18:15.864356", "media_url": null, "media_mime_type": null}, {"id": 32993, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNzY3MTA1MzAxFQIAEhggQUM5NzdGNTA2NTI0MkVERDMzMEI2RkM5MTRCRUM2OTMA_6739", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-05-20T14:18:15.916354", "media_url": null, "media_mime_type": null}]...
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كنعتدر، هاد النوع ديال الصور والتحاليل (3D reconst كنعتدر، هاد النوع ديال الصور والتحاليل (3D reconstruction، implants، plates...) كيحتاج تقييم مباشر من طرف الطبيب المختص ومايمكنليش نعطيك تفسير دقيق أو رأي طبي فقط من خلال هاد الوصف. غادي نبلغ الفريق الطبي ديالنا باش يتواصلوا معكوم ويعطيوكم التوضيحات اللازمة إن شاء الله.
غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻...
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[{"id": 32755, "message_id": " [{"id": 32755, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0FENTVEOEI5RkVDRUM5NDBDQkQA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a Moroccan national identity card (Carte Nationale d'Identité) placed on a wooden surface. The card contains a photo of a person on the left side and another, smaller stamped photo on the right. The card displays both Arabic and French text, an official emblem at the top, and the Moroccan flag at the bottom section. Key information such as name, date of birth, place of birth, card number, signature and expiry date are visible. The card has a colored background with security patterns typical for official identification.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE NATIONALE D'IDENTITE\",\n \"K430684\",\n \"IMAD EDDINE\",\n \"UAD\",\n \"Né", "created_at": "2026-05-20T10:23:50.703498", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9420/download", "media_mime_type": "image/jpeg"}, {"id": 32756, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an identification document with both Arabic and French text, positioned on a wooden surface. The document includes personal details such as parent names, an address, a civil status number, gender, and a series of machine-readable lines at the bottom. Background has blue and green geometric motifs. The document appears to be official, likely related to civil registration or nationality.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": null,\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"N°: K430684\",\n \"445 12/1987\",\n \"رقم الحالة المدنية\",\n \"رقم\",\n \"ن° état civil\",\n \"بن عبد العزيز بن احمد\",\n \"و وفاء بنت محمد\",\n \"Sexe M\",\n \"الجنس\",\n \"MO\",\n \"Fils de ABDELAZIZ ben AH\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows the back side of an official identification card placed on a wooden surface. The card contains printed information in both French and Arabic, including personal details, parental information, an address, as well as a machine-readable zone (MRZ) at the bottom. The card background features geometric and architectural patterns in blue and green colors. The card is well aligned and fully visible. No part is obstructed or blurred.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": null,\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"N°: K430684\",\n \"ن°: K430684\",\n \"N° etat civil: 445 12/1987\",\n \"ن° الحالة المدنية: 445 12/1987\",\n \"Fils de ABDELAZIZ ben AHMED\",\n \"بن عبد العزيز بن", "created_at": "2026-05-20T10:23:50.993014", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9421/download", "media_mime_type": "image/jpeg"}, {"id": 32759, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA_7012", "sender": "bot", "message_type": "text", "content": "توصلنا بالصور ديال بطاقة التعريف الوطنية وبعض الوثائق، ولكن ما كانش واضح شنو بالضبط الخدمة أو الطلب اللي محتاج من العيادة.", "created_at": "2026-05-20T10:25:01.729020", "media_url": null, "media_mime_type": null}, {"id": 32760, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA_1899", "sender": "bot", "message_type": "text", "content": "واش ممكن توضح ليا شنو بالضبط اللي باغي تدير أو السؤال اللي عندك باش نقدر نعاونك؟", "created_at": "2026-05-20T10:25:01.786414", "media_url": null, "media_mime_type": null}, {"id": 32830, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E2Mjg5NjVCMjQ3NUNBQTcwODAA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a dental model, seemingly made of resin or plastic, depicting a segment of the upper dental arch. Several teeth are attached, including what appear to be posterior molars and premolars, as well as anterior teeth. Some of the teeth surfaces, especially on the occlusal sides, have blue or purple marks, likely representing occlusal contacts or points of articulation. The dental model sits on a pink transparent plastic sheet and is placed next to a computer keyboard (the 'suppr' and 'entrée' keys are visible), indicating an office or clinical setting. On the side of the dental model, the name 'MOHAMED' is embossed. Part of a handwritten note is also partially visible, with the text fragment 'Kho' and 'ECH' readable. The teeth on the model are generally intact, made of the same material except for two front teeth which are whiter and may be artificial or prosthetic. The dental arch in the model is partially cut off at both ends, showing this is a section, not a complete arch.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"\n\nUser message context: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a dental model or cast made of a beige material, likely resin or plastic, representing a partial arch of teeth. Several teeth on the model have blue or purple colored marks, possibly representing occlusal contacts or inspection marks. The model shows three posterior teeth with marked occlusal surfaces and two anterior teeth. The model is labeled with the name 'MOHAMED' embossed in the material. Part of the object is resting on a textured, transparent pink plastic wrap, placed on a wooden surface. In the background, part of a computer keyboard is visible, with French-labeled keys ('suppr', 'page', 'entrée'). There is also part of a handwritten note on white paper, partially visible with text including 'Kho' and 'ECH'.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"", "created_at": "2026-05-20T11:59:44.475561", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9439/download", "media_mime_type": "image/jpeg"}, {"id": 32831, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E2Mjg5NjVCMjQ3NUNBQTcwODAA_8633", "sender": "bot", "message_type": "text", "content": "توصلنا بصورة ديال الموديل ديال الأسنان مكتوب عليه \"MOHAMED\"، ولكن ما وضحتش ليا شنو بالضبط السؤال أو الخدمة اللي محتاج من العيادة. واش ممكن تشرح ليا شنو هو الطلب ديالك باش نقدر نعاونك؟", "created_at": "2026-05-20T12:00:08.425908", "media_url": null, "media_mime_type": null}, {"id": 32971, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0FCOUU0ODYyMjJEQUVGRDNDMUIA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a United States of America passport card placed on a wooden surface. The card displays the following elements: a color photo of an individual on the left, security features including a background with stars, the US Great Seal, and red/blue color patterns. Text fields include full name, passport card number, nationality, date of birth, place of birth, issue and expiry dates, and various alphanumeric codes and labels.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"UNITED STATES OF AMERICA\",\n \"PASSPORT CARD\",\n \"Surname\",\n \"CHAOUI\",\n \"Given Names\",\n \"ABDENNASAR\",\n \"Nationality\",\n \"USA\",\n \"Passport Card no.\",\n \"C29867680\",\n \"Sex\",\n \"M\",\n \"Date of Birth\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a United States of America Passport Card placed on a wooden surface. The card has a blue and red color scheme with white elements, a holographic overlay, and the image of an eagle in the center-right. There is a photograph of a person on the left. The card includes the United States flag motif, official text, and various unique identification numbers, with both printed and machine-readable text. The ID includes personal information such as surname, given names, date of birth, place of birth, dates of issue/expiration, and other identifying codes.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"UNITED STATES OF AMERICA\",\n \"PASSPORT CARD\",\n \"Surname\",\n \"CHAOUI\",\n \"Given Names\",\n \"ABDENSASAR\",", "created_at": "2026-05-20T14:00:17.852565", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9464/download", "media_mime_type": "image/jpeg"}, {"id": 32972, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E3RkM3QjUzRTlCMjlCREFEN0IA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an image of a United States Department of State card placed on a wooden surface. The card is primarily blue and white in color. The top of the card includes the American eagle emblem. There is printed text indicating that the card is valid for domestic air travel and some international land and sea travel (between the U.S., Canada, Mexico, the Caribbean, and Bermuda). It is not valid for international air travel. There is a barcode near the lower left side, a large alphanumeric identifier (C29867680), and a gold rectangle with text that appears to say 'PASS'. The card contains multiple machine-readable code lines at the bottom, which include numbers, letters, and angled brackets. The name presented in the machine-readable zone is 'CHAOUI<<ABDENNASAR'. The card appears undamaged and all text is clearly legible.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periap", "created_at": "2026-05-20T14:00:18.283352", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9465/download", "media_mime_type": "image/jpeg"}, {"id": 32973, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E3RkM3QjUzRTlCMjlCREFEN0IA_161", "sender": "bot", "message_type": "text", "content": "توصلت بصورة بطاقة جواز السفر الأمريكية، ولكن ما وضحتش ليا شنو بالضبط الخدمة أو الطلب اللي محتاج من العيادة. واش ممكن تشرح ليا شنو هو السؤال أو الإجراء اللي باغي تدير باش نقدر نعاونك؟", "created_at": "2026-05-20T14:00:57.557768", "media_url": null, "media_mime_type": null}, {"id": 33000, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0EwMDVGNzlGQzM0NUY2MTExREEA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a clinic or business card set on a dark patterned background. The card contains a logo with a blue silhouette of a face and golden spiral with a heart outline, followed by the text 'Oro Face Center' and 'طنجة'. The card gives the name and title of a doctor, his specializations in oral and maxillofacial surgery and dental implants, and his previous experience. The card provides the clinic's address, WhatsApp number, phone number, email, and also includes a QR code. Both Arabic and Latin text are present. Colors mainly include blue, white, gold, and black.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"Oro Face Center طنجة\",\n \"الدكتور طارق محلوت\",\n \"اختصاصي جراحة الوجه\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a printed business card for 'Oro Face Center' in Tangier. The card includes the center's logo, which features a stylized blue profile of a face and a gold and blue swirl resembling a tooth. Both Arabic and English text are present. The card provides information about Dr. Tarek Mahlout, describing his specialties, qualifications, and contact information including a QR code, WhatsApp number, phone number, email address, and the clinic's physical address. The background color is mainly white and blue, with the lower half of the card in blue. The card is placed on a black patterned surface.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ORO FACE CENTER\",\n \"طنجة\",\n \"الدكتور طارق محلوت\",\n \"اختصاص", "created_at": "2026-05-20T14:23:44.818829", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9478/download", "media_mime_type": "image/jpeg"}, {"id": 33002, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0EwMDVGNzlGQzM0NUY2MTExREEA_5514", "sender": "bot", "message_type": "text", "content": "توصلت بصورة بطاقة تعريفية لعيادة \"Oro Face Center\" والدكتور طارق محلوت.", "created_at": "2026-05-20T14:24:11.980034", "media_url": null, "media_mime_type": null}, {"id": 33003, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0EwMDVGNzlGQzM0NUY2MTExREEA_5499", "sender": "bot", "message_type": "text", "content": "واش كاين شي سؤال أو خدمة معينة بغيتي من عندنا بخصوص هاد العيادة أو الدكتور؟ إذا محتاج شي مساعدة أو استفسار، وضح ليا باش نقدر نعاونك.", "created_at": "2026-05-20T14:24:12.044459", "media_url": null, "media_mime_type": null}]...
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توصلت بصورة بطاقة تعريفية لعيادة "Oro Face Cen توصلت بصورة بطاقة تعريفية لعيادة "Oro Face Center" والدكتور طارق محلوت. واش كاين شي سؤال أو خدمة معينة بغيتي من عندنا بخصوص هاد العيادة أو الدكتور؟ إذا محتاج شي مساعدة أو استفسار، وضح ليا باش نقدر نعاونك....
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[{"id": 18147, "message_id": " [{"id": 18147, "message_id": "bot_3A92969777C84AE9B1AE_8144", "sender": "bot", "message_type": "text", "content": "Merci beaucoup et bienvenue encore une fois 😊 Si vous avez besoin d’aide ou d’informations, n’hésitez pas à me dire ce que vous cherchez.", "created_at": "2026-04-23T21:14:41.081444", "media_url": null, "media_mime_type": null}, {"id": 18216, "message_id": "3EB0A671384141D573D343", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1500,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-24T08:53:07.785939", "media_url": null, "media_mime_type": null}, {"id": 18217, "message_id": "3EB064F51BAF3A14877B52", "sender": "bot", "message_type": "document", "content": "2026042409524929.pdf", "created_at": "2026-04-24T08:53:31.358343", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4999/download", "media_mime_type": "application/pdf"}, {"id": 31933, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjMxOTU0MTg0FQIAEhgUM0FFOTk4QjE1OTNCMTRFNDJGQTkA", "sender": "user", "message_type": "text", "content": "slm", "created_at": "2026-05-18T19:15:39.401875", "media_url": null, "media_mime_type": null}, {"id": 31934, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjMxOTU0MTg0FQIAERggQTU1NUJCOTcyOEUwOUE2N0M0MkQzQTVFMThDNEI0RjYA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-18T19:15:41.690554", "media_url": null, "media_mime_type": null}, {"id": 31935, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjMxOTU0MTg0FQIAEhgUM0FFOTk4QjE1OTNCMTRFNDJGQTkA_1449", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-18T19:15:50.651041", "media_url": null, "media_mime_type": null}, {"id": 31961, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjMxOTU0MTg0FQIAERggQTVBQzUyMTZENTUyMDc1NEQ4MUREMkQ4OTc0QTU4OEQA", "sender": "bot", "message_type": "text", "content": "Alikom salam", "created_at": "2026-05-18T20:02:45.742631", "media_url": null, "media_mime_type": null}, {"id": 33078, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjMxOTU0MTg0FQIAEhgUM0FGMEJDRjJFQjdFNDdDRjVCRDIA", "sender": "user", "message_type": "text", "content": "dr kain", "created_at": "2026-05-20T16:02:26.594761", "media_url": null, "media_mime_type": null}, {"id": 33079, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjMxOTU0MTg0FQIAEhgUM0FCNUNBMDlDNDUzRDFDRTYxNDYA", "sender": "user", "message_type": "text", "content": "lioma", "created_at": "2026-05-20T16:02:28.176946", "media_url": null, "media_mime_type": null}, {"id": 33080, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjMxOTU0MTg0FQIAEhgUM0FCNUNBMDlDNDUzRDFDRTYxNDYA_9051", "sender": "bot", "message_type": "text", "content": "الله أودي، مرحبا 😊 عندنا laser dentaire (الليزر) اللي كيتستعمل فالعلاجات ديال اللثة، التجميل، والجراحة الخفيفة.", "created_at": "2026-05-20T16:02:53.977773", "media_url": null, "media_mime_type": null}, {"id": 33081, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjMxOTU0MTg0FQIAEhgUM0FCNUNBMDlDNDUzRDFDRTYxNDYA_2958", "sender": "bot", "message_type": "text", "content": "واش بغيتو شي معلومات إضافية أو موعد مع Dr Haitham Boutaib؟\n\nCentre Dentaire Tanger Bay كاين فيه scanner intra-oral 3D، radiologie panoramique، و laser dentaire.", "created_at": "2026-05-20T16:02:54.036776", "media_url": null, "media_mime_type": null}, {"id": 33082, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjMxOTU0MTg0FQIAEhgUM0FCNUNBMDlDNDUzRDFDRTYxNDYA_4344", "sender": "bot", "message_type": "text", "content": "وقت ما بغيتو شي حاجة أخرى أنا هنا رهن الإشارة ديالكوم!", "created_at": "2026-05-20T16:02:54.096452", "media_url": null, "media_mime_type": null}]...
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الله أودي، مرحبا 😊 عندنا laser dentaire (الليزر) ا الله أودي، مرحبا 😊 عندنا laser dentaire (الليزر) اللي كيتستعمل فالعلاجات ديال اللثة، التجميل، والجراحة الخفيفة. واش بغيتو شي معلومات إضافية أو موعد مع Dr Haitham Boutaib؟
Centre Dentaire Tanger Bay كاين فيه scanner intra-oral 3D، radiologie panoramique، و laser dentaire.
وقت ما بغيتو شي حاجة أخرى أنا هنا رهن الإشارة ديالكوم!...
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[{"id": 25252, "message_id": " [{"id": 25252, "message_id": "3EB0CB2D5D2428289839AC", "sender": "bot", "message_type": "document", "content": "20260507_10461510.pdf", "created_at": "2026-05-07T09:50:24.473618", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7247/download", "media_mime_type": "application/pdf"}, {"id": 25253, "message_id": "3EB0D0990AB4440F369E22", "sender": "bot", "message_type": "document", "content": "20260507_10461510.pdf", "created_at": "2026-05-07T09:50:34.939923", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7248/download", "media_mime_type": "application/pdf"}, {"id": 25254, "message_id": "3EB091F60701211CF08E17", "sender": "bot", "message_type": "document", "content": "20260507_10494498.pdf", "created_at": "2026-05-07T09:51:06.265210", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7249/download", "media_mime_type": "application/pdf"}, {"id": 25255, "message_id": "A5032408CDE9510B7842BA1E5B70F8D3", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in a mix of Moroccan Darija and French:\n\n**Arabic Script:**\n\"السلام عليكم، صباح الخير، صبحت مزيان، بخير؟ هذا هو devis ديالك. المهم، تاشوفو و قولي فوقاش تكون disponible باش ناخذ rendez-vous باش نبداو إن شاء الله الخدمة.\"\n\n**Latin Script (Phonetic):**\n\"Salam alaykoum, sbah el kheir, sbahti mzyan, bikhir? Hada houwa devis dyalek. Mouhim, ta-shoufou w goulli foqash tkoun disponible bash nakhdou rendez-vous bash nebdaou inchallah l-khedma.\"\n\n**Translation (for context):**\n\"Peace be upon you, good morning. Did you wake up well, are you fine? This is your estimate (quote). Anyway, look at it and tell me when you will be available so we can make an appointment to start the work, God willing.\"", "created_at": "2026-05-07T09:51:06.689767", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7250/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 29751, "message_id": "meta_echo_495384013668010_wamid.HBgLMzE2MTExNzQ2MjAVAgARGCBBNTI2Rjc3NkMzNDY1Q0YwNjZGRjJFMzlGMjk4NkZCNAA=", "sender": "bot", "message_type": "text", "content": "Salam alikom", "created_at": "2026-05-15T09:09:49.354189", "media_url": null, "media_mime_type": null}, {"id": 29898, "message_id": "meta_495384013668010_wamid.HBgLMzE2MTExNzQ2MjAVAgASGBQzQTQ4M0M1ODEzRjgzMjdDOUFGMgA=", "sender": "user", "message_type": "text", "content": "Aleikoem assalam", "created_at": "2026-05-15T12:11:34.069376", "media_url": null, "media_mime_type": null}, {"id": 30008, "message_id": "meta_echo_495384013668010_wamid.HBgLMzE2MTExNzQ2MjAVAgARGCBBNUY5MEYxQ0YzRDU0ODk1REM0MEQ0NDFBOTc2NkUxMQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**\"السلام عليكم وعمر، كيف داير لاباس بخير؟ عمر، شفتي الدوفي (Devis) لي صيفطت ليك ولا باقي؟\"**\n\n**Transliteration (Latin Script):**\n\"Salam oualaikoum wa Omar, kif dayr labas bikhayr? Omar shofti d-devis li sift lik wala baqi?\"", "created_at": "2026-05-15T13:33:06.452263", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8760/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30512, "message_id": "meta_echo_495384013668010_wamid.HBgLMzE2MTExNzQ2MjAVAgARGBYzRUIwQUIxOTg1Qzg2Nzc1RTkyQzJDAA==", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a colorful and cheerful birthday greeting graphic themed around dentistry. It features a large cartoon tooth character with a smiling face and rosy cheeks, wearing a striped party hat. Above the tooth, large multicolored letters spell out 'HAPPY BIRTHDAY.' The background appears to be a dental clinic with a dental chair and some cabinetry out of focus. There is a prominent blue border around the image. In the upper right corner, the logo and name 'TANGER BAY DENTAL CENTER' is visible with the logo shaped like a tooth. At the bottom, two blue banners contain white text with the first saying 'TANGER BAY DENTAL CENTER' and the second (in French) 'vous souhaite un bon anniversaire' ('wishes you a happy birthday').\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n\nUser message context: Salut AHMADI OMAR,\r\nNous voulions vous adresser nos vœux les plus chaleureux pour votre anniversaire ! 🥳\r\nNous sommes heureux de célébrer cette occasion spéciale avec vous en tant que patient fidèle.\r\n\r\nÀ cette occasion, nous avons le plaisir de vous offrir une réduction exceptionnelle de 20% sur le blanchiment dentaire + le nettoyage, valable tout au long de votre mois d’anniversaire. ✨🦷\r\n\r\nNous espérons que votre journée sera remplie de bonheur et de moments mémorables.\r\nSi vous avez besoin de quoi que ce soit ou si vous avez des questions, n'hésitez pas à nous contacter.\r\nAvec toute mon affection,\r\n[ Cabient Dr. Boutaib Haitham ]", "created_at": "2026-05-16T09:23:53.077293", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8889/download", "media_mime_type": "image/jpeg"}, {"id": 30557, "message_id": "meta_495384013668010_wamid.HBgLMzE2MTExNzQ2MjAVAgASGBQzQUE3RjMxQThCRDhGRTQ2Mjg2RgA=", "sender": "user", "message_type": "text", "content": "Merci 🙏", "created_at": "2026-05-16T11:36:05.617059", "media_url": null, "media_mime_type": null}, {"id": 33133, "message_id": "meta_echo_495384013668010_wamid.HBgLMzE2MTExNzQ2MjAVAgARGBYzRUIwNTBBMDkxMjE4NDYwOTJDREQ2AA==", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*AHMADI OMAR*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *lundi 25 mai 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 25 ماي 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-20T16:54:55.961626", "media_url": null, "media_mime_type": null}, {"id": 33181, "message_id": "meta_495384013668010_wamid.HBgLMzE2MTExNzQ2MjAVAgASGBQzQTNCNTdBMzBGQ0Y0RkEzQkY4MwA=", "sender": "user", "message_type": "text", "content": "El Eid 27 ola ?", "created_at": "2026-05-20T17:25:12.717236", "media_url": null, "media_mime_type": null}, {"id": 33185, "message_id": "bot_meta_495384013668010_wamid.HBgLMzE2MTExNzQ2MjAVAgASGBQzQTNCNTdBMzBGQ0Y0RkEzQkY4MwA=_4662", "sender": "bot", "message_type": "text", "content": "الصراحة أنا مجرد مساعد آلي (روبو)، وماعنديش إمكانية نشوف واش الموعد ديالكوم كيتزامن مع العيد أو لا. غادي نبلغ الفريق الطبي وغادي يتواصلوا معاكوم باش يوضحوا ليكوم أكتر إن شاء الله 🙏🏻", "created_at": "2026-05-20T17:26:09.845574", "media_url": null, "media_mime_type": null}]...
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الصراحة أنا مجرد مساعد آلي (روبو)، وماعنديش إمكاني الصراحة أنا مجرد مساعد آلي (روبو)، وماعنديش إمكانية نشوف واش الموعد ديالكوم كيتزامن مع العيد أو لا. غادي نبلغ الفريق الطبي وغادي يتواصلوا معاكوم باش يوضحوا ليكوم أكتر إن شاء الله 🙏🏻...
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[{"id": 27584, "message_id": " [{"id": 27584, "message_id": "3AC231CE2EB92FB518BF", "sender": "user", "message_type": "text", "content": "Ok 👍🏻", "created_at": "2026-05-11T19:07:23.208204", "media_url": null, "media_mime_type": null}, {"id": 27585, "message_id": "bot_3AC231CE2EB92FB518BF_1076", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم 🙏🏻", "created_at": "2026-05-11T19:07:35.334243", "media_url": null, "media_mime_type": null}, {"id": 27872, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjAzODc4ODg5FQIAERggQTUyMTdCNjVBNkU0Q0I4QkUyNTYwMkZCM0VDNzE4MkEA", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script (Darija/French mix):**\nالسلام عليكم سي ياسين، كيداير؟ لاباس؟ بخير؟ بغيت نقول ليك راه نسيتي لاكارط ناسيونال ديالك عندي، فالپورطفيي.\n\n**Latin Script (Transliteration):**\n\"Assalamu alaykum Si Yassine, kidayr? Labas? Bi khir? Bghit ngoul lik rah nsiti la carte nationale dyalk 3ndi, f l-portefeuille.\"", "created_at": "2026-05-12T15:06:39.152328", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8079/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27907, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjAzODc4ODg5FQIAERgWM0VCMDUxOTA2Q0Q5NTQwMDE1Qjk3MQA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*OULAARBI YASSINE*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 19 mai 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 19 ماي 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-12T15:29:28.381965", "media_url": null, "media_mime_type": null}, {"id": 27921, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjAzODc4ODg5FQIAERgWM0VCMDczNjc2Q0JCMzI2ODYyQTdGMAA=", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *500,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-12T15:44:59.412796", "media_url": null, "media_mime_type": null}, {"id": 27922, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjAzODc4ODg5FQIAERgWM0VCMDAxN0Q2QjU3Qzk3RDRGOEQ4QgA=", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-12T15:45:18.298327", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8094/download", "media_mime_type": "application/pdf"}, {"id": 31654, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjAzODc4ODg5FQIAERgWM0VCMEE2MjdCMzlCNzAwQkRBMjkxMgA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This image is a digitally created promotional or confirmation message for Tanger Bay Dental Center. The background shows a blurred dental clinic setting with a dental chair and equipment faintly visible. In the foreground, there is a large, cartoon-like anthropomorphic tooth character with big black eyes, raised eyebrows, and a smiling mouth. The character is holding a small spiral notepad with a large green checkmark inside a square, and its other hand is giving a thumbs-up. There is a prominent logo at the top featuring a stylized tooth with the words 'TANGER BAY DENTAL CENTER'. Text in French is overlaid in white on blue rectangular backgrounds: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a green checkmark emoji, and below that 'CHEZ TANGER BAY DENTAL CENTER'. The overall color palette is soft blues and whites, suggesting a clean and professional clinic environment.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n\nUser message context: Salut *OULAARBI YASSINE*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mardi 19 mai 2026*\r\n🕘 Heure : *17:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-05-18T15:10:11.269901", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9136/download", "media_mime_type": "image/jpeg"}, {"id": 32446, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjAzODc4ODg5FQIAERgWM0VCMDM4Rjk0RTlGRjA3NTMzNTBGMAA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*OULAARBI YASSINE*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 19 mai 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 19 ماي 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-19T15:41:55.422375", "media_url": null, "media_mime_type": null}, {"id": 33227, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjAzODc4ODg5FQIAEhgUM0FEQUE3QTNGRTU0REM4QUY4NUQA", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-05-20T18:25:55.412808", "media_url": null, "media_mime_type": null}, {"id": 33228, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjAzODc4ODg5FQIAEhgUM0E0NEUyMkI4MTY4RTg2MjZGNjkA", "sender": "user", "message_type": "text", "content": "Stp mon prochain rdv c’est quand ??", "created_at": "2026-05-20T18:26:11.848921", "media_url": null, "media_mime_type": null}, {"id": 33229, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjAzODc4ODg5FQIAEhgUM0E0NEUyMkI4MTY4RTg2MjZGNjkA_7633", "sender": "bot", "message_type": "text", "content": "Bonjour Yassine 😊\n\nVotre prochain rendez-vous est prévu le mardi 19 mai 2026 à 17h00 avec Dr Oussama Mouallem chez Tanger Bay Dental Center.", "created_at": "2026-05-20T18:26:34.182902", "media_url": null, "media_mime_type": null}, {"id": 33230, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjAzODc4ODg5FQIAEhgUM0E0NEUyMkI4MTY4RTg2MjZGNjkA_1447", "sender": "bot", "message_type": "text", "content": "Si vous avez besoin de modifier ou annuler, n'hésitez pas à me le dire ou à contacter la réception au 06 60 02 22 63.", "created_at": "2026-05-20T18:26:34.239733", "media_url": null, "media_mime_type": null}]...
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Bonjour Yassine 😊
Votre prochain rendez-vous est Bonjour Yassine 😊
Votre prochain rendez-vous est prévu le mardi 19 mai 2026 à 17h00 avec Dr Oussama Mouallem chez Tanger Bay Dental Center.
Si vous avez besoin de modifier ou annuler, n'hésitez pas à me le dire ou à contacter la réception au 06 60 02 22 63....
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[{"id": 31654, "message_id": " [{"id": 31654, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjAzODc4ODg5FQIAERgWM0VCMEE2MjdCMzlCNzAwQkRBMjkxMgA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This image is a digitally created promotional or confirmation message for Tanger Bay Dental Center. The background shows a blurred dental clinic setting with a dental chair and equipment faintly visible. In the foreground, there is a large, cartoon-like anthropomorphic tooth character with big black eyes, raised eyebrows, and a smiling mouth. The character is holding a small spiral notepad with a large green checkmark inside a square, and its other hand is giving a thumbs-up. There is a prominent logo at the top featuring a stylized tooth with the words 'TANGER BAY DENTAL CENTER'. Text in French is overlaid in white on blue rectangular backgrounds: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a green checkmark emoji, and below that 'CHEZ TANGER BAY DENTAL CENTER'. The overall color palette is soft blues and whites, suggesting a clean and professional clinic environment.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n\nUser message context: Salut *OULAARBI YASSINE*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mardi 19 mai 2026*\r\n🕘 Heure : *17:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-05-18T15:10:11.269901", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9136/download", "media_mime_type": "image/jpeg"}, {"id": 32446, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjAzODc4ODg5FQIAERgWM0VCMDM4Rjk0RTlGRjA3NTMzNTBGMAA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*OULAARBI YASSINE*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 19 mai 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 19 ماي 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-19T15:41:55.422375", "media_url": null, "media_mime_type": null}, {"id": 33227, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjAzODc4ODg5FQIAEhgUM0FEQUE3QTNGRTU0REM4QUY4NUQA", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-05-20T18:25:55.412808", "media_url": null, "media_mime_type": null}, {"id": 33228, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjAzODc4ODg5FQIAEhgUM0E0NEUyMkI4MTY4RTg2MjZGNjkA", "sender": "user", "message_type": "text", "content": "Stp mon prochain rdv c’est quand ??", "created_at": "2026-05-20T18:26:11.848921", "media_url": null, "media_mime_type": null}, {"id": 33229, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjAzODc4ODg5FQIAEhgUM0E0NEUyMkI4MTY4RTg2MjZGNjkA_7633", "sender": "bot", "message_type": "text", "content": "Bonjour Yassine 😊\n\nVotre prochain rendez-vous est prévu le mardi 19 mai 2026 à 17h00 avec Dr Oussama Mouallem chez Tanger Bay Dental Center.", "created_at": "2026-05-20T18:26:34.182902", "media_url": null, "media_mime_type": null}, {"id": 33230, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjAzODc4ODg5FQIAEhgUM0E0NEUyMkI4MTY4RTg2MjZGNjkA_1447", "sender": "bot", "message_type": "text", "content": "Si vous avez besoin de modifier ou annuler, n'hésitez pas à me le dire ou à contacter la réception au 06 60 02 22 63.", "created_at": "2026-05-20T18:26:34.239733", "media_url": null, "media_mime_type": null}, {"id": 33231, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjAzODc4ODg5FQIAEhgUM0FDMzA3OEU4MzMzN0VBN0JFRTIA", "sender": "user", "message_type": "text", "content": "C’est déjà fait", "created_at": "2026-05-20T18:27:11.936356", "media_url": null, "media_mime_type": null}, {"id": 33232, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjAzODc4ODg5FQIAEhgUM0FCRDM0QTE0ODg4ODhBNTkyNUMA", "sender": "user", "message_type": "text", "content": "A cette date", "created_at": "2026-05-20T18:27:16.588786", "media_url": null, "media_mime_type": null}, {"id": 33233, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjAzODc4ODg5FQIAEhgUM0FCRDM0QTE0ODg4ODhBNTkyNUMA_5586", "sender": "bot", "message_type": "text", "content": "Merci pour la confirmation Yassine !", "created_at": "2026-05-20T18:27:31.680278", "media_url": null, "media_mime_type": null}, {"id": 33234, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjAzODc4ODg5FQIAEhgUM0FCRDM0QTE0ODg4ODhBNTkyNUMA_9575", "sender": "bot", "message_type": "text", "content": "Votre rendez-vous du mardi 19 mai 2026 à 17h00 est bien noté.", "created_at": "2026-05-20T18:27:31.742144", "media_url": null, "media_mime_type": null}, {"id": 33235, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjAzODc4ODg5FQIAEhgUM0FCRDM0QTE0ODg4ODhBNTkyNUMA_3212", "sender": "bot", "message_type": "text", "content": "Si jamais vous avez un empêchement ou souhaitez modifier quoi que ce soit, vous pouvez nous prévenir à tout moment.", "created_at": "2026-05-20T18:27:31.804689", "media_url": null, "media_mime_type": null}, {"id": 33236, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjAzODc4ODg5FQIAEhgUM0FCRDM0QTE0ODg4ODhBNTkyNUMA_7681", "sender": "bot", "message_type": "text", "content": "À bientôt chez Tanger Bay Dental Center !", "created_at": "2026-05-20T18:27:31.859694", "media_url": null, "media_mime_type": null}]...
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Merci pour la confirmation Yassine ! Votre rendez- Merci pour la confirmation Yassine ! Votre rendez-vous du mardi 19 mai 2026 à 17h00 est bien noté.
Si jamais vous avez un empêchement ou souhaitez modifier quoi que ce soit, vous pouvez nous prévenir à tout moment. À bientôt chez Tanger Bay Dental Center !...
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[{"id": 30354, "message_id": " [{"id": 30354, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAERggQTUwRDU2NTI2RTYzMDI2NDE2MjBBQjI1NTBBQzFFNEYA", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"أه سارة، سارة صافي غاتكمل معاه، وغدا إن شاء الله أجي، صافي اليوم بلا ما تجي، صافي حتى لغدا إن شاء الله مع التسعود.\"\n\n**Latin Script (Transcription):**\n\"Ah Sara, Sara safi ghatkml m3ah, w ghda inshallah aji, safi lyouma bla matji, safi htal ghda inshallah m3a t-tes'oud.\"", "created_at": "2026-05-15T18:05:14.040532", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8859/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30355, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAEhgUM0FDMDM3Mzk4QUYyMjNCNjE4QkIA", "sender": "user", "message_type": "text", "content": "Safi wakha", "created_at": "2026-05-15T18:08:39.743939", "media_url": null, "media_mime_type": null}, {"id": 30498, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAERgWM0VCMEUzQzlBMEREMzJGOUQzRTBERQA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*SARA Manssour*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 18 mai 2026* à *09:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 18 ماي 2026* على الساعة *09:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-16T09:03:43.059986", "media_url": null, "media_mime_type": null}, {"id": 30769, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAERggQTU5MTEyMkIwOUIyMjVFQzJENTVCRTg5QUJEQUE0OEQA", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-05-16T21:44:25.508108", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8949/download", "media_mime_type": "video/mp4"}, {"id": 30770, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAERggQTU3NTZDQ0U3NTU2M0JDQ0YzNDY4RTExNDNEQUM4QUUA", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-05-16T21:44:26.358544", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8950/download", "media_mime_type": "video/mp4"}, {"id": 30771, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAERggQTUyOUY4RjcxNDBENDUyMjlEMUNCRjc3MDMxOTJBRTkA", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-16T21:45:42.984444", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8951/download", "media_mime_type": "application/pdf"}, {"id": 30772, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAERggQTUxRERDM0I0QUY0QzUzQ0RCOTgyM0MyQjNEMjhFMjkA", "sender": "bot", "message_type": "video", "content": "sardolo hta had videos o khbeoohm endkom", "created_at": "2026-05-16T21:45:44.275190", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8952/download", "media_mime_type": "video/mp4"}, {"id": 30773, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAERggQTU2MDdDQzIzQTM4Q0VBRUY3RDA2RkFBNzc4NzdBMTMA", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-05-16T21:45:44.618607", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8953/download", "media_mime_type": "video/mp4"}, {"id": 30774, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAEhgUM0E2QTVBM0YwQzc3RDBBOEE0MDMA", "sender": "user", "message_type": "text", "content": "Thaank youuu soo muuuch", "created_at": "2026-05-16T21:51:24.899362", "media_url": null, "media_mime_type": null}, {"id": 30776, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAERggQTUwNDZGQjNDNjBCRkVENjhCN0ZGQjYwNUE4NzVCODAA", "sender": "bot", "message_type": "text", "content": "Welcome habobati 🤗", "created_at": "2026-05-16T22:15:34.316153", "media_url": null, "media_mime_type": null}, {"id": 33254, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAEhgUM0FBOUM4MEQzMzNDN0RENUY4NkUA", "sender": "user", "message_type": "voice", "content": "[Voice message] بالتأكيد، هذا هو تفريغ المقطع الصوتي:\n\n\"السلام عليكم، أنا سارة، وكيداير لاباس عليك؟ نتمنى إن شاء الله تكوني مزيانة. بغيت نسولك واحد السؤال، أنا دبا السنية اللي صاوبتها غير بروفيزيونال بدا اللون يتبدل ليها، ماشي اللون اللي درتو عندكم تما، ما بقاش عندي دبا. وأنا كنت قلتها ليهم، قلت ليهم بلي اللون غادي يتبدل ليا، دبا راه غير يومين واللون ما بقاش كيما منين خرجت من عندكم، يعني دبا سنيا كيبانوا دياولي، وهاديك السن كتبان بلي ماشي ديالي. \nأنا غادي نحاول، ماشي غادي نحاول، غادي نرجع ف شهر 8، حيتاش أنا كنت غادي نرجع أو ف شهر 12 أو ف شهر 8، ولكن دبا مني شفت النتيجة ديالي خصني ضروري نرجع ف شهر 8. وبغيت نسولك يعني أنا على حساب لخلاص، وأنا غادي يعني ما غاديش نخلص حيتاش أنا خلصت كلشي هاداك النهار. هادشي اللي بغيت نقولك يعني واش خصني نخلص ولا أنا خلصت كلشي، هادشي اللي بغيت نقولك هادي الحاجة اللولة. \nوالحاجة الثانية عافاك بغيتك تسولي الدكتور حيتاش راني شريت البومادة، بون ماشي بومادة بحال شي ما عرفتش هي بحال شكل كيديروها فوق السنة، هو قالي ديريها تلاتة د لمرات ف النهار وما تشلليش فمك خليها واحد Thirty minutes قالي خليها. وبغيت نسولك، بغيتك تسوليه عافاك واش نديرها غير فوق هاديك السنة ولا نديرها فوق كاملين فوق سنيا؟ إلا ممكن تسوليه هاد السؤال عافاك وشكراً بزاف.\"", "created_at": "2026-05-20T19:09:59.625611", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9568/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 33257, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAEhgUM0FBOUM4MEQzMzNDN0RENUY4NkUA_141", "sender": "bot", "message_type": "text", "content": "شكراً Sara على التوضيح والتفاصيل. غادي نبلغ الفريق الطبي ديالنا بكل الأسئلة اللي طرحتِ، وغادي يتواصلوا معاك في أقرب وقت إن شاء الله باش يجاوبوك على كل النقاط اللي ذكرتيها 🙏🏻", "created_at": "2026-05-20T19:10:57.896269", "media_url": null, "media_mime_type": null}]...
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شكراً Sara على التوضيح والتفاصيل. غادي نبلغ الفريق شكراً Sara على التوضيح والتفاصيل. غادي نبلغ الفريق الطبي ديالنا بكل الأسئلة اللي طرحتِ، وغادي يتواصلوا معاك في أقرب وقت إن شاء الله باش يجاوبوك على كل النقاط اللي ذكرتيها 🙏🏻...
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[{"id": 29749, "message_id": " [{"id": 29749, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjM2NzA3NDU1FQIAERggQTUxN0YyRDYzNDNDOTBCOEUzODBBMjVCNDdFMUZGMkQA", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (mixed with French):\n\n**Arabic Script:**\n\"السلام عليكم مدام، صباح الخير. كي صبحتي؟ مزيانة، بخير؟ مدام بغيت نقولك بلي الروانديفو ديال سامدي تأجل للسمانة اللي ماجية. صافي؟ ديك الساعة نعاود نصيفط ليك فوقاش زعما بالضبط.\"\n\n**Latin Script (Phonetic):**\n\"Assalamou alaykoum madame, sbah lkhir. Ki sbahti? Mzyana, bikhir? Madame bghit ngoul lik belli r-rendez-vous dyal samedi t-ajjel l-ssimana lli majya. Safi? Dik sa'a n'awd nsift lik foqach za'ma b-ddabt.\"", "created_at": "2026-05-15T09:06:05.464426", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8707/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 29846, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjM2NzA3NDU1FQIAERgWM0VCMEQzNkVFQTYxMjU5NEY3RDFCOQA=", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *300,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-15T11:20:06.149930", "media_url": null, "media_mime_type": null}, {"id": 29847, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjM2NzA3NDU1FQIAERgWM0VCMDIxRTJDNTg4M0JFMTgzNjE4QgA=", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-15T11:20:20.542149", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8731/download", "media_mime_type": "application/pdf"}, {"id": 33317, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjM2NzA3NDU1FQIAEhgUM0E4RTNGRTM4QzQwMUJDMkQ0RkEA", "sender": "user", "message_type": "text", "content": "https://www.instagram.com/reel/DRfZDO_DJhw/?igsh=MWY4OWRlNmljYTB5MA==", "created_at": "2026-05-20T22:45:19.343067", "media_url": null, "media_mime_type": null}, {"id": 33318, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjM2NzA3NDU1FQIAEhgUM0E4RTNGRTM4QzQwMUJDMkQ0RkEA_3946", "sender": "bot", "message_type": "text", "content": "Merci pour le partage du lien Instagram !", "created_at": "2026-05-20T22:45:43.915667", "media_url": null, "media_mime_type": null}, {"id": 33319, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjM2NzA3NDU1FQIAEhgUM0E4RTNGRTM4QzQwMUJDMkQ0RkEA_6352", "sender": "bot", "message_type": "text", "content": "Si vous avez une question ou besoin d’information concernant ce contenu ou un service du Centre Dentaire Tanger Bay, n’hésitez pas à me préciser votre demande 😊\n\nJe reste à votre disposition !", "created_at": "2026-05-20T22:45:43.972470", "media_url": null, "media_mime_type": null}]...
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Merci pour le partage du lien Instagram ! Si vous Merci pour le partage du lien Instagram ! Si vous avez une question ou besoin d’information concernant ce contenu ou un service du Centre Dentaire Tanger Bay, n’hésitez pas à me préciser votre demande 😊
Je reste à votre disposition !...
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[{"id": 31411, "message_id": " [{"id": 31411, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzA3NjYyMDI5FQIAEhgUM0E1NDJGNzc0MEYzNDI2OUI1RjkA", "sender": "user", "message_type": "text", "content": "yeh I understand so is no one available?", "created_at": "2026-05-18T10:41:15.120762", "media_url": null, "media_mime_type": null}, {"id": 31416, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzA3NjYyMDI5FQIAERggQTVFODgwNjIxQjBGRUZFRTQ2MDY5QUI1Mzg5MTQyNjQA", "sender": "bot", "message_type": "text", "content": "Yes but \nI’ll see whether the doctors on duty will be working.", "created_at": "2026-05-18T10:42:48.358894", "media_url": null, "media_mime_type": null}, {"id": 31417, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzA3NjYyMDI5FQIAEhgUM0E5Mjg4ODRFNTFDRTY4Nzc3NUYA", "sender": "user", "message_type": "text", "content": "okay thanks will you be able to find out thanks", "created_at": "2026-05-18T10:43:10.201953", "media_url": null, "media_mime_type": null}, {"id": 31463, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzA3NjYyMDI5FQIAERggQTU2NzdEMTM3MzEyQjJCOTMwOUQ2NDdGOTc5ODE3NkIA", "sender": "bot", "message_type": "text", "content": "I will text you", "created_at": "2026-05-18T11:26:41.918628", "media_url": null, "media_mime_type": null}, {"id": 31464, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzA3NjYyMDI5FQIAEhgUM0E5MEZBOUIzRDBGOEE2OUY3Q0EA", "sender": "user", "message_type": "text", "content": "thanks", "created_at": "2026-05-18T11:30:53.334512", "media_url": null, "media_mime_type": null}, {"id": 31467, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzA3NjYyMDI5FQIAEhgUM0FDQ0E0MDg2N0I3NTczMzBDNUEA", "sender": "user", "message_type": "text", "content": "how much for scaling,polish and teeth whitening?", "created_at": "2026-05-18T11:38:33.382250", "media_url": null, "media_mime_type": null}, {"id": 31468, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzA3NjYyMDI5FQIAERggQTUzRDA1QUM5RjAxMjNCQTFFN0IzRDlCMjg5RjgxQTAA", "sender": "bot", "message_type": "text", "content": "Scaling plish between 600 dh 800 dh", "created_at": "2026-05-18T11:39:09.558912", "media_url": null, "media_mime_type": null}, {"id": 31469, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzA3NjYyMDI5FQIAERggQTUxRERGNDY3OURFQ0ZGM0UyMTVFRTcxNkU2MzZCOTYA", "sender": "bot", "message_type": "text", "content": "Whitening 3000 dh by lampe \n4000 dh by laser", "created_at": "2026-05-18T11:39:36.829834", "media_url": null, "media_mime_type": null}, {"id": 31470, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzA3NjYyMDI5FQIAEhgUM0E3MUQyMzlFOTJFRTYzOTg3RkMA", "sender": "user", "message_type": "text", "content": "thanks yes let me know have a good day", "created_at": "2026-05-18T11:40:17.694133", "media_url": null, "media_mime_type": null}, {"id": 31473, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzA3NjYyMDI5FQIAERggQTUzQjg5OTQ3QzAwODE1QUM5NTU1OUM5N0I2QTZDQkUA", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-05-18T11:43:34.967849", "media_url": null, "media_mime_type": null}, {"id": 33320, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzA3NjYyMDI5FQIAEhgUM0E5QjAwQzcwOTg2RDMyNUYxMUMA", "sender": "user", "message_type": "text", "content": "asalamualikum did you find out", "created_at": "2026-05-20T23:36:28.407443", "media_url": null, "media_mime_type": null}, {"id": 33321, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzA3NjYyMDI5FQIAEhgUM0E5QjAwQzcwOTg2RDMyNUYxMUMA_5634", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 أنا مجرد مساعد آلي ف Centre Dentaire Tanger Bay. إذا كنتي كتسناي تأكيد على موعد أو شي معلومة من الفريق، غادي نبلغهم دابا باش يتواصلوا معاك إن شاء الله. واش بغيتيني نبلغهم؟", "created_at": "2026-05-20T23:36:42.228195", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله 😊 أنا مجرد مساعد آلي ف Ce وعليكم السلام ورحمة الله 😊 أنا مجرد مساعد آلي ف Centre Dentaire Tanger Bay. إذا كنتي كتسناي تأكيد على موعد أو شي معلومة من الفريق، غادي نبلغهم دابا باش يتواصلوا معاك إن شاء الله. واش بغيتيني نبلغهم؟...
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[{"id": 28636, "message_id": " [{"id": 28636, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0ODY1NjM3FQIAERgWM0VCMDYzOTQwM0NFQjM1NDg4ODEzNgA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or informational graphic for a dental clinic. In the foreground, there is a 3D cartoon-style tooth character with facial features (eyes, eyebrows, mouth) smiling, giving a thumbs up, and holding a calendar or notepad with a large green check mark. In the background, there appears to be a blurred view of a dental office with a dental chair and equipment visible. The upper part of the image contains the logo of 'Tanger Bay Dental Center', which is a stylized tooth design with the clinic name beneath it. There are bold blue banners with French text confirming an appointment. The overall color scheme features light blues, whites, and soft tones. The style is clean and modern, with a friendly, welcoming dental health theme.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n\nUser message context: Salut *CHAYMAE EL-ABBADI*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 14 mai 2026*\r\n🕘 Heure : *17:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-05-13T15:08:45.346179", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8308/download", "media_mime_type": "image/jpeg"}, {"id": 28844, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjU0ODY1NjM3FQIAEhggQTUxOThFRDg5MEFDMjJBNzFBOTNEQjY4ODFDRkQxNTcA", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-05-13T18:07:56.931908", "media_url": null, "media_mime_type": null}, {"id": 29063, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0ODY1NjM3FQIAERgWM0VCMDc5OTRFRTI0NUI4RUUwMTQ2RAA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHAYMAE EL-ABBADI*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 14 mai 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 14 ماي 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-14T09:10:36.806682", "media_url": null, "media_mime_type": null}, {"id": 29064, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjU0ODY1NjM3FQIAEhggQTU3OUI4RDczREE1MzdBOUUwOTQ5MzIyMDM4Njk3MUMA", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-05-14T09:11:21.007039", "media_url": null, "media_mime_type": null}, {"id": 29615, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0ODY1NjM3FQIAERgWM0VCMDhDNzMzMTJCODE0Mjc5RUI1MAA=", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *4000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-1295,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-14T18:08:36.819373", "media_url": null, "media_mime_type": null}, {"id": 29616, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0ODY1NjM3FQIAERgWM0VCMDg2NDYwMUQ4QTU3QTYwRkU2QgA=", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-14T18:08:51.669723", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8667/download", "media_mime_type": "application/pdf"}, {"id": 29619, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0ODY1NjM3FQIAERgWM0VCMDFGNDU1NkFCRTQ3MTMxQTlGNgA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHAYMAE EL-ABBADI*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 21 mai 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 21 ماي 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-14T18:09:50.372513", "media_url": null, "media_mime_type": null}, {"id": 33055, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0ODY1NjM3FQIAERgWM0VCMDBFNjYwOEQzN0VCQTA0NTA2NQA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional graphic for Tanger Bay Dental Center. It features a large, cartoonish tooth character with a happy face, holding a notepad with a green check mark. The character is positioned in the front and giving a thumbs up gesture. In the background, the blurred setting appears to be a dental office with a dental chair, cabinetry, and soft natural lighting from a window. At the top of the image, the logo for 'Tanger Bay Dental Center' is visible, incorporating a stylized tooth design. There are two prominent text banners: one reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a green check mark icon, and below it, 'CHEZ TANGER BAY DENTAL CENTER'. The overall color scheme is friendly and clinical, using tones of blue, beige, and white.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical\n\nUser message context: Salut *CHAYMAE EL-ABBADI*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 21 mai 2026*\r\n🕘 Heure : *16:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-05-20T15:06:37.659393", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9500/download", "media_mime_type": "image/jpeg"}, {"id": 33060, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjU0ODY1NjM3FQIAEhggQTVBQUVERjlFOTgyRDNDQjI4NDE4RkM5MTlCODU3MTgA", "sender": "user", "message_type": "text", "content": "Ouii merci, inchallah", "created_at": "2026-05-20T15:08:57.434835", "media_url": null, "media_mime_type": null}, {"id": 33124, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0ODY1NjM3FQIAERgWM0VCMDVBNzBCMjJERDQ5NkFGN0ZBNgA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHAYMAE EL-ABBADI*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 21 mai 2026* à *16:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 21 ماي 2026* على الساعة *16:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-20T16:32:55.984723", "media_url": null, "media_mime_type": null}, {"id": 33506, "message_id": "A5DF1A9EE7A167E25A60F85501F04B21", "sender": "user", "message_type": "text", "content": "Chwya wnji", "created_at": "2026-05-21T15:25:34.343954", "media_url": null, "media_mime_type": null}, {"id": 33507, "message_id": "bot_A5DF1A9EE7A167E25A60F85501F04B21_2681", "sender": "bot", "message_type": "text", "content": "مرحبا شيماء 😊 الموعد ديالك تأكد مع الدكتور يوم الخميس 21 ماي 2026 على الساعة 16:30. مرحبا بيك فـ أي وقت، يلا احتجتي شي مساعدة إضافية راني هنا!", "created_at": "2026-05-21T15:26:42.234937", "media_url": null, "media_mime_type": null}]...
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مرحبا شيماء 😊 الموعد ديالك تأكد مع الدكتور يوم الخ مرحبا شيماء 😊 الموعد ديالك تأكد مع الدكتور يوم الخميس 21 ماي 2026 على الساعة 16:30. مرحبا بيك فـ أي وقت، يلا احتجتي شي مساعدة إضافية راني هنا!...
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[{"id": 33535, "message_id": " [{"id": 33535, "message_id": "meta_1168014699720514_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDY3MTY1NTQ5Njk5OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI2MDYyOTg5NDAyODc3MDUxODozMjgyMzczNjUzMTc1Njc0NTQzMjEwNTM0MTI0NTQ1NjM4NAZDZD", "sender": "user", "message_type": "text", "content": "bjr", "created_at": "2026-05-21T15:45:27.558678", "media_url": null, "media_mime_type": null}, {"id": 33536, "message_id": "bot_meta_1168014699720514_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDY3MTY1NTQ5Njk5OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI2MDYyOTg5NDAyODc3MDUxODozMjgyMzczNjUzMTc1Njc0NTQzMjEwNTM0MTI0NTQ1NjM4NAZDZD_5767", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay, cabinet du Dr Haitham Boutaib. Comment puis-je vous aider ?", "created_at": "2026-05-21T15:45:44.243453", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay, Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay, cabinet du Dr Haitham Boutaib. Comment puis-je vous aider ?...
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[{"id": 29507, "message_id": " [{"id": 29507, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjQ5NjYxMzgyFQIAERgWM0VCMDkwNEE0MjU2QjA3QTRCMTZFMgA=", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-05-14T16:05:04.064029", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8611/download", "media_mime_type": "image/jpeg"}, {"id": 29508, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjQ5NjYxMzgyFQIAERgWM0VCMERGRTFDRjAzRThGOTI5REM3RgA=", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-05-14T16:05:19.713518", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8612/download", "media_mime_type": "image/jpeg"}, {"id": 29510, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjQ5NjYxMzgyFQIAERgWM0VCMDU4OUE0OEY1OUU4Qzc0NUUzRQA=", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-05-14T16:05:34.387050", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8614/download", "media_mime_type": "image/jpeg"}, {"id": 29511, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjQ5NjYxMzgyFQIAERgWM0VCMDIyQkFDOTQ3ODlGQkVFNjcyMAA=", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-05-14T16:06:01.869640", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8615/download", "media_mime_type": "image/jpeg"}, {"id": 29512, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjQ5NjYxMzgyFQIAERgWM0VCMEYzRTM4NjY3NzhBQjk4QjBERAA=", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-05-14T16:06:53.618254", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8616/download", "media_mime_type": "image/jpeg"}, {"id": 29513, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjQ5NjYxMzgyFQIAERgWM0VCMDZGMjI3MTZEMjA3OTc1NTZEOAA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an intraoral view of the lower dental arch taken from the occlusal aspect (looking down onto the chewing surfaces of the mandibular teeth). All lower teeth from molars to incisors are visible. The gums appear moist and pinkish. There is visible dental plaque accumulation and significant brown-black staining, especially on the occlusal (chewing) surfaces of most posterior teeth (molars and premolars). Some teeth appear to have darkened grooves and pits, suggesting caries or deep staining. The anterior teeth (incisors and canines) show yellowish discoloration on the labial (front) surfaces, particularly close to the gumline. There is mild crowding of lower anterior teeth. Cheek retractors are present, giving a clear view of the teeth and gums, and facial hair is partly visible at the edges. No conspicuous soft tissue lesions or swelling is observed.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_right_molars\",\n \"observation\": \"Deep brown-black staining and possible cavitated lesions on the occlusal surfaces.\",\n \"severity_signal\": \"significant\"", "created_at": "2026-05-14T16:07:08.642425", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8617/download", "media_mime_type": "image/jpeg"}, {"id": 29514, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjQ5NjYxMzgyFQIAERgWM0VCMDIxNDRCRTFFREQ3RDM2NTFBNgA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an intraoral view of an adult patient's upper and lower anterior and premolar teeth, with lips and cheeks retracted by plastic cheek retractors. The photo captures the teeth and adjacent gum tissues with sharp focus and proper lighting. The upper and lower front teeth (incisors and canines) are clearly visible, along with the adjacent premolars. The gum tissue is pink, but there are localized areas of mild redness near some tooth margins. There is a notable midline diastema (gap) between the upper central incisors. Tooth color is a natural creamy shade with slight yellowing, minor staining at the necks and interproximal areas, and some incisal edge wear. The lower front teeth also show some minor misalignment and overlapped crowding. No visible fillings, crowns, implants, or orthodontic appliances are present. No major gum recession, swelling, or soft tissue lesions are apparent. The bite shows an edge-to-edge relationship anteriorly with some open contacts.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Two central incisors with a diastema,", "created_at": "2026-05-14T16:07:26.734443", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8618/download", "media_mime_type": "image/jpeg"}, {"id": 29515, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjQ5NjYxMzgyFQIAERgWM0VCMDFGQUY2RjNDQ0Y2MjYwMDc1NwA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a clinical intraoral photo showing the anterior and premolar regions of both the upper and lower dental arches. The mouth is open with a plastic cheek retractor in place, allowing for clear visualization of the teeth and gingival tissues. The photo captures both the upper and lower front teeth, lateral incisors, canines, and first premolars on both sides, extending into the molar region on the left. The gum tissues appear generally pink, but there are regions with mild erythema, especially in the upper arch adjacent to the teeth. The teeth display mild yellowish discoloration and some surface stains. Crowding is apparent in the lower anterior region, and there is a slight overlap of upper lateral incisors over the canines. Mild gingival recession is noted on some teeth. The lower right canine is more pronounced. The occlusion shows a slight overbite and minor midline shift. No obvious caries or restorations are visible. Plaque deposits or calculus are visible on the lower anterior teeth, especially at the gingival margins.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Yellow", "created_at": "2026-05-14T16:07:41.375375", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8619/download", "media_mime_type": "image/jpeg"}, {"id": 29516, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjQ5NjYxMzgyFQIAERgWM0VCMEQ4OUNGQzE3NjM2NjEwQTcxRQA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an intraoral view of the upper jaw (maxillary arch) with the palate and the upper molars and premolars of both sides clearly visible. A cheek/lip retractor is used for exposure. There are multiple molars and premolars, with the occlusal surfaces visible. Severe dark discoloration, structural destruction, and large areas of decay are apparent on the first and second molars on the upper left quadrant (viewer's right). There is brown/black cavitation and breakdown of the crowns in these teeth. Some other teeth have visible pits and fissures with brownish stains. The palate and surrounding soft tissue appear moist and pink, with some areas of white patchiness visible in the midline of the palate. Gingival tissue appears slightly erythematous but otherwise relatively intact. No braces, crowns, or implants are visible. There is no visible text or watermark.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left_molars (possible tooth numbers 26, 27)\",\n \"observation\": \"Severe crown destruction, extensive brown-black decay, large cavities, likely indicating advanced decay or", "created_at": "2026-05-14T16:07:59.118610", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8620/download", "media_mime_type": "image/jpeg"}, {"id": 33566, "message_id": "3EB0813D2653F168736AF0", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZAID EL MOUJAHID*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 22 mai 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 22 ماي 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-21T16:12:48.937220", "media_url": null, "media_mime_type": null}, {"id": 33570, "message_id": "2A7FC40A6517EED8AACF", "sender": "user", "message_type": "text", "content": "Confirmed", "created_at": "2026-05-21T16:13:50.999425", "media_url": null, "media_mime_type": null}, {"id": 33573, "message_id": "bot_2A7FC40A6517EED8AACF_748", "sender": "bot", "message_type": "text", "content": "Merci pour la confirmation 😊 Votre rendez-vous du vendredi 22 mai à 16h00 est bien noté. Si jamais vous avez un empêchement, n'hésitez pas à contacter la réception. À bientôt !", "created_at": "2026-05-21T16:14:58.919504", "media_url": null, "media_mime_type": null}]...
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Merci pour la confirmation 😊 Votre rendez-vous du Merci pour la confirmation 😊 Votre rendez-vous du vendredi 22 mai à 16h00 est bien noté. Si jamais vous avez un empêchement, n'hésitez pas à contacter la réception. À bientôt !...
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[{"id": 33683, "message_id": " [{"id": 33683, "message_id": "meta_1168014699720514_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDY3MTY1NTQ5Njk5OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI2MDA3Nzk4MDI1MDgxNDQ4NDozMjgyMzkyMDM2ODMzMjY1MTgxODA2NjA0NDQzMjQxNjc2OAZDZD", "sender": "user", "message_type": "text", "content": "Salem alaykoum docteur boutaib jai une question svp est ce que vous êtes ouvert le dimanche ? Si oui est ce que vous aurez une place pour un detartrage des dents svp et le tarif svp", "created_at": "2026-05-21T18:31:36.412628", "media_url": null, "media_mime_type": null}, {"id": 33685, "message_id": "bot_meta_1168014699720514_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDY3MTY1NTQ5Njk5OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI2MDA3Nzk4MDI1MDgxNDQ4NDozMjgyMzkyMDM2ODMzMjY1MTgxODA2NjA0NDQzMjQxNjc2OAZDZD_9960", "sender": "bot", "message_type": "text", "content": "Wa alaykoum salam 😊 Le cabinet est ouvert du lundi au vendredi de 09h à 19h, et le samedi de 09h à 14h. Nous sommes fermés le dimanche.\n\nPour le détartrage, le tarif dépend de votre situation après évaluation par le Dr Haitham Boutaib. Souhaitez-vous prendre un rendez-vous ?", "created_at": "2026-05-21T18:31:49.446814", "media_url": null, "media_mime_type": null}]...
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Wa alaykoum salam 😊 Le cabinet est ouvert du lundi Wa alaykoum salam 😊 Le cabinet est ouvert du lundi au vendredi de 09h à 19h, et le samedi de 09h à 14h. Nous sommes fermés le dimanche.
Pour le détartrage, le tarif dépend de votre situation après évaluation par le Dr Haitham Boutaib. Souhaitez-vous prendre un rendez-vous ?...
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[{"id": 18880, "message_id": " [{"id": 18880, "message_id": "AC5B59941AC669DD9C0338A34A451794", "sender": "user", "message_type": "text", "content": "Bonsoir,\nOui inshallah", "created_at": "2026-04-24T18:17:18.832441", "media_url": null, "media_mime_type": null}, {"id": 19024, "message_id": "A5CAA392978CAECB65B5FC0AC00B7906", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-25T09:01:33.847350", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5311/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 29707, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjUzNTkxNTQ4FQIAEhggQUM1RjNCNzY2RjZGRjAwQTQ5OTE1OEM5Qjg2MjZCQTYA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital receipt or transaction confirmation. The dominant color theme is black and white. The amount '1 000,00 DH' is shown prominently at the top. The transaction is made from MLLE RACHDI NAIMA to haitham dr boutaib with the beneficiary's RIB number visible. Other details include the reference number, transaction type, account numbers, status (executed), and specific initiation and execution dates. The motif is 'Traitement Orth : Mois Mai', suggesting the purpose is orthodontic treatment for the month of May.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"1 000,00 DH\",\n \"haitham dr boutaib\",\n \"Référence\",\n \"359446371\",\n \"Type du virement\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital bank transfer confirmation or receipt. The amount transferred is 1,000.00 DH. The sender is listed as MLLE RACHDI NAIMA, and the beneficiary is haitham dr boutaib. A RIB (bank account number) is provided. The type of transfer is marked as 'Standard.' The execution status is 'Exécuté.' The date of initiation and execution are both 04/05/2026. The reason for the transfer is specified as 'Traitement Orth : Mois Mai,' which suggests it is related to orthodontic treatment for the month of May.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"1 000,00 DH\",\n \"haitham dr boutaib\",\n \"Référence 359", "created_at": "2026-05-15T06:11:49.808698", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8705/download", "media_mime_type": "image/jpeg"}, {"id": 29708, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjUzNTkxNTQ4FQIAERggQTUwRjFCMTA0MDlBQUUyQkFDODk5RUMzOEFFQTUwNzkA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-15T06:11:50.786649", "media_url": null, "media_mime_type": null}, {"id": 29715, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjUzNTkxNTQ4FQIAEhggQUM1RjNCNzY2RjZGRjAwQTQ5OTE1OEM5Qjg2MjZCQTYA_1537", "sender": "bot", "message_type": "text", "content": "Merci Naima, votre reçu de paiement pour le traitement orthodontique du mois de mai a bien été reçu. Nous transmettons votre demande à l’équipe qui va vérifier et vous confirmer la réception très prochainement إن شاء الله 🙏🏻", "created_at": "2026-05-15T06:12:15.319342", "media_url": null, "media_mime_type": null}, {"id": 29716, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjUzNTkxNTQ4FQIAERgWM0VCMEE4MUMyMTEzMTFCNzJDMjU1NQA=", "sender": "bot", "message_type": "text", "content": "Merci Naima, votre reçu de paiement pour le traitement orthodontique du mois de mai a bien été reçu.", "created_at": "2026-05-15T06:12:17.780110", "media_url": null, "media_mime_type": null}, {"id": 29717, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjUzNTkxNTQ4FQIAERgWM0VCMDJDQjE3NzA1Q0U5Q0E4M0NDMQA=", "sender": "bot", "message_type": "text", "content": "Nous transmettons votre demande à l’équipe qui va vérifier et vous confirmer la réception très prochainement إن شاء الله 🙏🏻", "created_at": "2026-05-15T06:12:19.272361", "media_url": null, "media_mime_type": null}, {"id": 29718, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjUzNTkxNTQ4FQIAEhggQUM0NjUxNTNBODZEQUI4MDlENzQyRUU0ODc0QzQzMDkA", "sender": "user", "message_type": "text", "content": "Bonjour,\n\nJ’espère que vous allez bien.\n\nVous trouverez ci-dessous le reçu concernant la séance de traitement ortho du mois, effectuée le 4 mai.\nJ’ai oublié d’envoyer le reçu .\n\nLa prochaine séance est-elle prévue pour ce samedi ?", "created_at": "2026-05-15T06:13:29.344452", "media_url": null, "media_mime_type": null}, {"id": 29764, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjUzNTkxNTQ4FQIAERgWM0VCMEU2RjE4MDg3NDU3MzY0NkQ2NQA=", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1000,00* dirhams (*Virement*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-13400,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-15T09:40:13.608753", "media_url": null, "media_mime_type": null}, {"id": 29767, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjUzNTkxNTQ4FQIAERgWM0VCMDgyNkVFNzA0RTRFQ0YyQjdDRAA=", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-15T09:40:45.409901", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8716/download", "media_mime_type": "application/pdf"}, {"id": 33684, "message_id": "ACF19BE99D238A76F15B86C8C197950B", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*RACHDI Naima*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 23 mai 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contac...</reply_to> Bonjour ,\nD'accord inshallah", "created_at": "2026-05-21T18:31:49.168226", "media_url": null, "media_mime_type": null}, {"id": 33686, "message_id": "bot_ACF19BE99D238A76F15B86C8C197950B_746", "sender": "bot", "message_type": "text", "content": "Merci beaucoup Naima ! Votre rendez-vous pour le samedi 23 mai 2026 à 11:00 est bien noté. À très bientôt إن شاء الله 🙏🏻", "created_at": "2026-05-21T18:32:02.183507", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup Naima ! Votre rendez-vous pour le s Merci beaucoup Naima ! Votre rendez-vous pour le samedi 23 mai 2026 à 11:00 est bien noté. À très bientôt إن شاء الله 🙏🏻...
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[{"id": 33683, "message_id": " [{"id": 33683, "message_id": "meta_1168014699720514_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDY3MTY1NTQ5Njk5OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI2MDA3Nzk4MDI1MDgxNDQ4NDozMjgyMzkyMDM2ODMzMjY1MTgxODA2NjA0NDQzMjQxNjc2OAZDZD", "sender": "user", "message_type": "text", "content": "Salem alaykoum docteur boutaib jai une question svp est ce que vous êtes ouvert le dimanche ? Si oui est ce que vous aurez une place pour un detartrage des dents svp et le tarif svp", "created_at": "2026-05-21T18:31:36.412628", "media_url": null, "media_mime_type": null}, {"id": 33685, "message_id": "bot_meta_1168014699720514_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDY3MTY1NTQ5Njk5OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI2MDA3Nzk4MDI1MDgxNDQ4NDozMjgyMzkyMDM2ODMzMjY1MTgxODA2NjA0NDQzMjQxNjc2OAZDZD_9960", "sender": "bot", "message_type": "text", "content": "Wa alaykoum salam 😊 Le cabinet est ouvert du lundi au vendredi de 09h à 19h, et le samedi de 09h à 14h. Nous sommes fermés le dimanche.\n\nPour le détartrage, le tarif dépend de votre situation après évaluation par le Dr Haitham Boutaib. Souhaitez-vous prendre un rendez-vous ?", "created_at": "2026-05-21T18:31:49.446814", "media_url": null, "media_mime_type": null}, {"id": 33687, "message_id": "meta_1168014699720514_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDY3MTY1NTQ5Njk5OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI2MDA3Nzk4MDI1MDgxNDQ4NDozMjgyMzkyMTM4MjQ2MDM5Mjg0NTcyMDUxMTMzNDg0MjM2OAZDZD", "sender": "user", "message_type": "text", "content": "Combien de temps dure la séance de detartrage ?", "created_at": "2026-05-21T18:32:24.805831", "media_url": null, "media_mime_type": null}, {"id": 33688, "message_id": "bot_meta_1168014699720514_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDY3MTY1NTQ5Njk5OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI2MDA3Nzk4MDI1MDgxNDQ4NDozMjgyMzkyMTM4MjQ2MDM5Mjg0NTcyMDUxMTMzNDg0MjM2OAZDZD_9822", "sender": "bot", "message_type": "text", "content": "En général, une séance de détartrage dure entre 30 et 45 minutes, mais cela dépend du cas 😊 Souhaitez-vous réserver un rendez-vous ?", "created_at": "2026-05-21T18:32:36.009822", "media_url": null, "media_mime_type": null}]...
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En général, une séance de détartrage dure entre 30 En général, une séance de détartrage dure entre 30 et 45 minutes, mais cela dépend du cas 😊 Souhaitez-vous réserver un rendez-vous ?...
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[{"id": 32944, "message_id": " [{"id": 32944, "message_id": "meta_495384013668010_wamid.HBgLMzQ2MjA2NjI2MTkVAgASGCBBQ0JGNzBGRDdCOTI3QzlBMjkwOTY4MzM3QzM4QkUxMwA=", "sender": "user", "message_type": "text", "content": "Slam", "created_at": "2026-05-20T13:26:07.098760", "media_url": null, "media_mime_type": null}, {"id": 32945, "message_id": "bot_meta_495384013668010_wamid.HBgLMzQ2MjA2NjI2MTkVAgASGCBBQ0JGNzBGRDdCOTI3QzlBMjkwOTY4MzM3QzM4QkUxMwA=_1449", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-20T13:26:18.845915", "media_url": null, "media_mime_type": null}, {"id": 32946, "message_id": "meta_495384013668010_wamid.HBgLMzQ2MjA2NjI2MTkVAgASGCBBQzg0RTMyMUIyOTA5QkMyRjJDNTcxREU3QkQ5NjNFRQA=", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a panoramic dental X-ray showing the entire upper and lower jaws, maxillary sinuses, and temporomandibular joints. The upper jaw shows the presence of five dental implants in the anterior to premolar areas, supporting what appears to be a full-arch fixed prosthesis. The prosthesis is visible as a radioopaque structure extending from the upper right to the upper left side. In the lower jaw, multiple natural teeth are present in the anterior and premolar areas with evident root structure. There appear to be several dental crowns in the lower anterior and premolar regions. Posterior areas in both jaws seem missing multiple teeth. No obvious large radiolucent lesions or gross bone pathology is immediately visible. The bone structure appears fairly well defined around the implants and natural teeth, with notable crestal bone loss in some regions. No significant periapical dark zones are apparent around the remaining lower teeth. The maxillary sinuses and surrounding bone appear within normal radiographic limits. The right and left condyles are visible. An 'L' marker is present in the lower right corner of the film.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"\n\nUser message context: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a panoramic dental X-ray showing both the maxilla and mandible. In the maxillary (upper jaw) region, there are multiple dental implants present, with four clear implant fixtures visible in the anterior and premolar areas. These implants appear to support a fixed prosthesis or bridge; the superstructure is visible connecting the implants. The natural maxillary teeth are absent, indicating full edentulism in the upper jaw. In the mandible (lower jaw), multiple teeth are present, notably the anterior and premolar regions, and these appear restored with crowns or possibly a fixed bridge. Some teeth show radiopaque coverage consistent with crowns. There is one prominent circular radiopaque object visible in one of the lower anterior teeth, suggestive of a post or restoration. The bone height around the mandibular teeth and implants seems generally preserved, with no gross evidence of severe vertical bone loss. No obvious periapical radiolucency or major pathology is visible at first glance. The sinus and surrounding facial structures appear unremarkable. No patient-identifying text or date is visible on the X-ray.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\":", "created_at": "2026-05-20T13:27:04.340329", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9462/download", "media_mime_type": "image/jpeg"}, {"id": 32947, "message_id": "bot_meta_495384013668010_wamid.HBgLMzQ2MjA2NjI2MTkVAgASGCBBQzg0RTMyMUIyOTA5QkMyRjJDNTcxREU3QkQ5NjNFRQA=_3849", "sender": "bot", "message_type": "text", "content": "توصلت بالصورة ديال الراديو panoramique ديال الأسنان ديالك.", "created_at": "2026-05-20T13:27:29.832766", "media_url": null, "media_mime_type": null}, {"id": 32948, "message_id": "bot_meta_495384013668010_wamid.HBgLMzQ2MjA2NjI2MTkVAgASGCBBQzg0RTMyMUIyOTA5QkMyRjJDNTcxREU3QkQ5NjNFRQA=_8487", "sender": "bot", "message_type": "text", "content": "واش ممكن توضح ليا شنو بالضبط السؤال أو الخدمة اللي محتاجها بخصوص هاد الراديو؟ إذا عندك شي استفسار معين أو محتاج توصل الصورة للفريق الطبي، قولّي فقط 😊", "created_at": "2026-05-20T13:27:29.895335", "media_url": null, "media_mime_type": null}, {"id": 32949, "message_id": "meta_495384013668010_wamid.HBgLMzQ2MjA2NjI2MTkVAgASGCBBQzEyRUM3NjcxRThDMjAzQjE2QkU4OTY0ODcyMTQ2OQA=", "sender": "user", "message_type": "voice", "content": "[Voice message] بالتأكيد، إليك تفريغ المقطع الصوتي بالدارجة المغربية:\n\n\"السلام عليكم، ها هو ابنتي صفت لك راديوغرافي، عندي ربعة د البياسات لفوق، وعندي لتحت هادوك سناني دياولي ومرصقة عليهم. دبا أنا بغيت نحيد هادوك لتحتانيين كاملين وندير الفيسات، والفوق عاود شوفي إلا كان خاص، إلا قدرتو تزيدو ليا، حيت يمكن عندي العظم قليل ما نعرف. المهم تتردي عليا، ونهضرو غير بالأوديو بركة، مكنعرفش نقرا العربية.\"", "created_at": "2026-05-20T13:27:41.185410", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9463/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 32953, "message_id": "bot_meta_495384013668010_wamid.HBgLMzQ2MjA2NjI2MTkVAgASGCBBQzEyRUM3NjcxRThDMjAzQjE2QkU4OTY0ODcyMTQ2OQA=_9977", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا بالسؤال ديالك والراديو اللي صيفطتي، وغادي يتواصلوا معاكوم في أقرب وقت إن شاء الله باش يجاوبوك ويوجهوك حسب الحالة ديالك.", "created_at": "2026-05-20T13:28:03.474325", "media_url": null, "media_mime_type": null}, {"id": 32954, "message_id": "bot_meta_495384013668010_wamid.HBgLMzQ2MjA2NjI2MTkVAgASGCBBQzEyRUM3NjcxRThDMjAzQjE2QkU4OTY0ODcyMTQ2OQA=_6825", "sender": "bot", "message_type": "text", "content": "إلى كان شي مستجد أو سؤال آخر، أنا هنا رهن الإشارة ديالك!", "created_at": "2026-05-20T13:28:03.538258", "media_url": null, "media_mime_type": null}, {"id": 33696, "message_id": "AC9E4D4E88289030CF85BC86E2DE8901", "sender": "user", "message_type": "voice", "content": "[Voice message] شكراً ابنتي شكراً واخا.", "created_at": "2026-05-21T19:08:47.792533", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9669/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 33697, "message_id": "bot_AC9E4D4E88289030CF85BC86E2DE8901_9185", "sender": "bot", "message_type": "text", "content": "العفو، هذا واجبنا! إذا احتجتي أي مساعدة أخرى أو عندك أي سؤال، راسلينا في أي وقت، الفريق غادي يتواصل معاكوم قريباً إن شاء الله 😊", "created_at": "2026-05-21T19:09:04.661708", "media_url": null, "media_mime_type": null}]...
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العفو، هذا واجبنا! إذا احتجتي أي مساعدة أخرى أو عن العفو، هذا واجبنا! إذا احتجتي أي مساعدة أخرى أو عندك أي سؤال، راسلينا في أي وقت، الفريق غادي يتواصل معاكوم قريباً إن شاء الله 😊...
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[{"id": 33739, "message_id": " [{"id": 33739, "message_id": "3ACD937ECCB45D86F72C", "sender": "user", "message_type": "text", "content": "Ok 👍🏻", "created_at": "2026-05-21T21:14:55.717423", "media_url": null, "media_mime_type": null}, {"id": 33740, "message_id": "bot_3ACD937ECCB45D86F72C_294", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم 🙏🏻", "created_at": "2026-05-21T21:15:07.114164", "media_url": null, "media_mime_type": null}]...
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مرحبا بيكوم 🙏🏻
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[{"id": 33739, "message_id": " [{"id": 33739, "message_id": "3ACD937ECCB45D86F72C", "sender": "user", "message_type": "text", "content": "Ok 👍🏻", "created_at": "2026-05-21T21:14:55.717423", "media_url": null, "media_mime_type": null}, {"id": 33740, "message_id": "bot_3ACD937ECCB45D86F72C_294", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم 🙏🏻", "created_at": "2026-05-21T21:15:07.114164", "media_url": null, "media_mime_type": null}, {"id": 33741, "message_id": "3A78F4302ED686EFF2E2", "sender": "user", "message_type": "text", "content": "🙏🏻🙏🏻", "created_at": "2026-05-21T21:15:17.179404", "media_url": null, "media_mime_type": null}, {"id": 33742, "message_id": "bot_3A78F4302ED686EFF2E2_3447", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 😊", "created_at": "2026-05-21T21:15:28.705932", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيكوم 😊
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[{"id": 30129, "message_id": " [{"id": 30129, "message_id": "meta_echo_495384013668010_wamid.HBgLMTYxMzUwMTY3NDUVAgARGBYzRUIwNEYyRTc0MTkxRDhDODFENUEyAA==", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NAIMA Farah*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 22 mai 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NAIMA*\r\nلديكم موعد مع ** يوم *الجمعة 22 ماي 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-15T15:39:57.546948", "media_url": null, "media_mime_type": null}, {"id": 30179, "message_id": "meta_echo_495384013668010_wamid.HBgLMTYxMzUwMTY3NDUVAgARGBYzRUIwM0Y3MDkzQkVCMDM1MTYyRTE5AA==", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NAIMA Farah*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 22 mai 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NAIMA*\r\nلديكم موعد مع ** يوم *الجمعة 22 ماي 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-15T16:03:11.862383", "media_url": null, "media_mime_type": null}, {"id": 30185, "message_id": "meta_495384013668010_wamid.HBgLMTYxMzUwMTY3NDUVAgASGBQzQTkwRTM0ODMyQjAxNzJBMEUyQgA=", "sender": "user", "message_type": "text", "content": "Parfait merci", "created_at": "2026-05-15T16:16:20.722085", "media_url": null, "media_mime_type": null}, {"id": 30186, "message_id": "bot_meta_495384013668010_wamid.HBgLMTYxMzUwMTY3NDUVAgASGBQzQTkwRTM0ODMyQjAxNzJBMEUyQgA=_5150", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊", "created_at": "2026-05-15T16:16:31.877344", "media_url": null, "media_mime_type": null}, {"id": 33563, "message_id": "3EB08915288753A2569D4B", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NAIMA Farah*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 22 mai 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NAIMA*\r\nلديكم موعد مع ** يوم *الجمعة 22 ماي 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-21T16:12:11.733524", "media_url": null, "media_mime_type": null}, {"id": 33755, "message_id": "3AEB49DD1717B660093B", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم، I'm so sorry to tell you guys this a bit late, I know it's 1 AM, but I can't make it tomorrow at 10. Do you have any appointment a bit later? Maybe like 2 PM or 3 PM? Something came up so I... I can't come at 10. Please let me know. Thank you so much.", "created_at": "2026-05-22T00:39:25.452623", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9672/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 33759, "message_id": "bot_3AEB49DD1717B660093B_8934", "sender": "bot", "message_type": "text", "content": "Merci pour votre message Farah, pas de souci !", "created_at": "2026-05-22T00:39:48.669035", "media_url": null, "media_mime_type": null}, {"id": 33760, "message_id": "bot_3AEB49DD1717B660093B_3636", "sender": "bot", "message_type": "text", "content": "J'ai transmis votre demande pour décaler le rendez-vous à plus tard dans la journée (vers 14h ou 15h).", "created_at": "2026-05-22T00:39:48.729379", "media_url": null, "media_mime_type": null}, {"id": 33761, "message_id": "bot_3AEB49DD1717B660093B_6748", "sender": "bot", "message_type": "text", "content": "L'équipe va vérifier les disponibilités et vous recontactera rapidement.", "created_at": "2026-05-22T00:39:48.793709", "media_url": null, "media_mime_type": null}, {"id": 33762, "message_id": "bot_3AEB49DD1717B660093B_7248", "sender": "bot", "message_type": "text", "content": "Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-05-22T00:39:48.846799", "media_url": null, "media_mime_type": null}]...
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Merci pour votre message Farah, pas de souci ! J&# Merci pour votre message Farah, pas de souci ! J'ai transmis votre demande pour décaler le rendez-vous à plus tard dans la journée (vers 14h ou 15h). L'équipe va vérifier les disponibilités et vous recontactera rapidement.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 33764, "message_id": " [{"id": 33764, "message_id": "A5584D34CA7E537F2B7EED7CFFEE8150", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم نتمنى تكون بخير وعلى خير أ سيدي كيتكلم معاك سي رشيد الملوكي من وكالة التسويق، حنايا تنديرو إشهارات للأطباء ديال السنان متخصصين معاهم، تنديرو ليهم يعني إشهارات فمدينة طنجة هنايا وتنجيبو ليكم كليان جداد ولا الزبناء لي هما جداد يعني للعيادة ديالكم.\n\nبالنسبة للثمن لي هو مجاني الشهر اللول، وإلا عجباتكم الخدمة ديالنا فكتكملو معانا ولا لي عجبكم، وإلا معجباتكمش الخدمة ديالنا مكتكملوش معانا. يعني حنا تنطلقو إشهارات، إعلانات والناس كتشوف هاد الإشهارات لي كاينة قريبة منك فطنجة ولا كاينة فالمدن المجاورة كتشوف هاد الإشهارات لي مهتمة باغية تصاوب السنان ديالها ولا مهتمة بهكدا كتزورك ف العيادة ولا يعني كتشد الموعد ف الصفحة ديالك نتا، يعني ف الويب، صفحة الويب لي داير، ولا ف الواتساب وكيجيو عندك يزوروك ف العيادة. فإلا كانت يعني عاجباك هاد الخدمة ولا باغي تبدا ممكن أنك تقولها، شكرا بزاف.", "created_at": "2026-05-22T03:52:23.694975", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9673/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 33765, "message_id": "A5B57B72950ECBB406C2B1420B7017FD", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-22T03:52:26.477020", "media_url": null, "media_mime_type": null}, {"id": 33766, "message_id": "bot_A5584D34CA7E537F2B7EED7CFFEE8150_2685", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟", "created_at": "2026-05-22T03:52:43.723740", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centr مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟...
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[{"id": 33779, "message_id": " [{"id": 33779, "message_id": "AC8D828CA3F8BD11CD512BBA937A74DF", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-05-22T06:58:34.227732", "media_url": null, "media_mime_type": null}, {"id": 33780, "message_id": "A5CFFD145EE536BF918CB699C1EA8BF3", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-22T06:58:38.514918", "media_url": null, "media_mime_type": null}, {"id": 33781, "message_id": "bot_AC8D828CA3F8BD11CD512BBA937A74DF_4090", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي 😊 واش نقدر نعاونكوم بشي حاجة اليوم؟", "created_at": "2026-05-22T06:58:49.262354", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي 😊 واش نقدر نعاونكوم بشي حاجة اليوم مرحبا الله اودي 😊 واش نقدر نعاونكوم بشي حاجة اليوم؟...
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[{"id": 33779, "message_id": " [{"id": 33779, "message_id": "AC8D828CA3F8BD11CD512BBA937A74DF", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-05-22T06:58:34.227732", "media_url": null, "media_mime_type": null}, {"id": 33780, "message_id": "A5CFFD145EE536BF918CB699C1EA8BF3", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-22T06:58:38.514918", "media_url": null, "media_mime_type": null}, {"id": 33781, "message_id": "bot_AC8D828CA3F8BD11CD512BBA937A74DF_4090", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي 😊 واش نقدر نعاونكوم بشي حاجة اليوم؟", "created_at": "2026-05-22T06:58:49.262354", "media_url": null, "media_mime_type": null}, {"id": 33782, "message_id": "AC156DB25A864AED5D9CCEBCA49AAB7B", "sender": "user", "message_type": "text", "content": "عندي الفلجة وبغيت نسدها شوية شحال التمن واش كديرو هاد العملية فايت ليا سديتها ولاكن كطيح لحشوة بغيت ندير شي حاجة مزيان دوم مدة طويلة شوية", "created_at": "2026-05-22T07:00:46.286800", "media_url": null, "media_mime_type": null}, {"id": 33783, "message_id": "bot_AC156DB25A864AED5D9CCEBCA49AAB7B_2163", "sender": "bot", "message_type": "text", "content": "بالنسبة لسد الفلجة، كاينين عدة طرق وكل حالة كتحتاج تقييم خاص من Dr Haitham باش يحدد ليكوم شنو الأنسب ويعطيكوم حل يدوم مدة طويلة.", "created_at": "2026-05-22T07:01:24.492007", "media_url": null, "media_mime_type": null}, {"id": 33784, "message_id": "bot_AC156DB25A864AED5D9CCEBCA49AAB7B_4401", "sender": "bot", "message_type": "text", "content": "الثمن كيتحدد بعد التقييم المباشر 😊 واش بغيتو نحجزو ليكوم consultation باش يشوف الحالة ويعطيكوم تقدير دقيق؟", "created_at": "2026-05-22T07:01:24.523330", "media_url": null, "media_mime_type": null}]...
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بالنسبة لسد الفلجة، كاينين عدة طرق وكل حالة كتحتاج بالنسبة لسد الفلجة، كاينين عدة طرق وكل حالة كتحتاج تقييم خاص من Dr Haitham باش يحدد ليكوم شنو الأنسب ويعطيكوم حل يدوم مدة طويلة. الثمن كيتحدد بعد التقييم المباشر 😊 واش بغيتو نحجزو ليكوم consultation باش يشوف الحالة ويعطيكوم تقدير دقيق؟...
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[{"id": 33779, "message_id": " [{"id": 33779, "message_id": "AC8D828CA3F8BD11CD512BBA937A74DF", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-05-22T06:58:34.227732", "media_url": null, "media_mime_type": null}, {"id": 33780, "message_id": "A5CFFD145EE536BF918CB699C1EA8BF3", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-22T06:58:38.514918", "media_url": null, "media_mime_type": null}, {"id": 33781, "message_id": "bot_AC8D828CA3F8BD11CD512BBA937A74DF_4090", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي 😊 واش نقدر نعاونكوم بشي حاجة اليوم؟", "created_at": "2026-05-22T06:58:49.262354", "media_url": null, "media_mime_type": null}, {"id": 33782, "message_id": "AC156DB25A864AED5D9CCEBCA49AAB7B", "sender": "user", "message_type": "text", "content": "عندي الفلجة وبغيت نسدها شوية شحال التمن واش كديرو هاد العملية فايت ليا سديتها ولاكن كطيح لحشوة بغيت ندير شي حاجة مزيان دوم مدة طويلة شوية", "created_at": "2026-05-22T07:00:46.286800", "media_url": null, "media_mime_type": null}, {"id": 33783, "message_id": "bot_AC156DB25A864AED5D9CCEBCA49AAB7B_2163", "sender": "bot", "message_type": "text", "content": "بالنسبة لسد الفلجة، كاينين عدة طرق وكل حالة كتحتاج تقييم خاص من Dr Haitham باش يحدد ليكوم شنو الأنسب ويعطيكوم حل يدوم مدة طويلة.", "created_at": "2026-05-22T07:01:24.492007", "media_url": null, "media_mime_type": null}, {"id": 33784, "message_id": "bot_AC156DB25A864AED5D9CCEBCA49AAB7B_4401", "sender": "bot", "message_type": "text", "content": "الثمن كيتحدد بعد التقييم المباشر 😊 واش بغيتو نحجزو ليكوم consultation باش يشوف الحالة ويعطيكوم تقدير دقيق؟", "created_at": "2026-05-22T07:01:24.523330", "media_url": null, "media_mime_type": null}, {"id": 33785, "message_id": "ACA7793D9C3F72C6C528AC2EF1A3A5FF", "sender": "user", "message_type": "text", "content": "انا بغيت ندير التقويم دبا بغيت حل تانوي لهوا نسد الفراغ بالكمبوزيت واش كديرو هاد العملية", "created_at": "2026-05-22T07:03:45.461752", "media_url": null, "media_mime_type": null}, {"id": 33786, "message_id": "bot_ACA7793D9C3F72C6C528AC2EF1A3A5FF_412", "sender": "bot", "message_type": "text", "content": "بالنسبة لسد الفراغ بالكمبوزيت، نعم كنديرو هاد العملية ف Centre Dentaire Tanger Bay، ولكن باش نجاوبوكوم بالضبط واش هي الحل الأنسب ليكوم وشنو النتيجة اللي غادي تدوم مدة طويلة، خاص Dr Haitham يشوف الحالة ديالكوم مباشرة.", "created_at": "2026-05-22T07:04:11.064836", "media_url": null, "media_mime_type": null}, {"id": 33787, "message_id": "bot_ACA7793D9C3F72C6C528AC2EF1A3A5FF_9482", "sender": "bot", "message_type": "text", "content": "واخا نقترح عليكم consultation باش يشوف الدكتور الوضعية ويعطيكوم أحسن حل يناسبكم.", "created_at": "2026-05-22T07:04:11.120708", "media_url": null, "media_mime_type": null}, {"id": 33788, "message_id": "bot_ACA7793D9C3F72C6C528AC2EF1A3A5FF_3019", "sender": "bot", "message_type": "text", "content": "واش بغيتو نحجزو ليكوم موعد؟ إذا نعم، قولو ليا الإسم الكامل ديالكوم والوقت اللي مناسبكوم.", "created_at": "2026-05-22T07:04:11.172953", "media_url": null, "media_mime_type": null}]...
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بالنسبة لسد الفراغ بالكمبوزيت، نعم كنديرو هاد العم بالنسبة لسد الفراغ بالكمبوزيت، نعم كنديرو هاد العملية ف Centre Dentaire Tanger Bay، ولكن باش نجاوبوكوم بالضبط واش هي الحل الأنسب ليكوم وشنو النتيجة اللي غادي تدوم مدة طويلة، خاص Dr Haitham يشوف الحالة ديالكوم مباشرة.
واخا نقترح عليكم consultation باش يشوف الدكتور الوضعية ويعطيكوم أحسن حل يناسبكم. واش بغيتو نحجزو ليكوم موعد؟ إذا نعم، قولو ليا الإسم الكامل ديالكوم والوقت اللي مناسبكوم....
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[{"id": 18771, "message_id": " [{"id": 18771, "message_id": "3EB0FA581F83F7F5C12FF1", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHATT Amal*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 29 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 29 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T16:46:15.815163", "media_url": null, "media_mime_type": null}, {"id": 20496, "message_id": "3EB0DD550B6439618C76CF", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *4000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-10000,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-29T10:16:46.142295", "media_url": null, "media_mime_type": null}, {"id": 20499, "message_id": "3EB0708434EBADCE74EC70", "sender": "bot", "message_type": "document", "content": "2026042911163680.pdf", "created_at": "2026-04-29T10:17:03.377189", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5775/download", "media_mime_type": "application/pdf"}, {"id": 20500, "message_id": "3EB032067020A8982BF6D9", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHATT Amal*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 29 juin 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 29 يونيو 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-29T10:17:33.657419", "media_url": null, "media_mime_type": null}, {"id": 33789, "message_id": "ACA13B66BA95B2FDF8891B40AD6E2F5D", "sender": "user", "message_type": "text", "content": "السلام عليكم ورحمة الله وبركاته", "created_at": "2026-05-22T08:30:09.119654", "media_url": null, "media_mime_type": null}, {"id": 33790, "message_id": "A59CAA99FC517067A9633CA74B5929D9", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-22T08:30:12.202567", "media_url": null, "media_mime_type": null}, {"id": 33791, "message_id": "bot_ACA13B66BA95B2FDF8891B40AD6E2F5D_5667", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي 😊 شكرا على التواصل مع Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي خدمة أو عندكوم شي سؤال؟", "created_at": "2026-05-22T08:30:22.050841", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي 😊 شكرا على التواصل مع Centre Denta مرحبا الله اودي 😊 شكرا على التواصل مع Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي خدمة أو عندكوم شي سؤال؟...
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[{"id": 18771, "message_id": " [{"id": 18771, "message_id": "3EB0FA581F83F7F5C12FF1", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHATT Amal*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 29 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 29 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T16:46:15.815163", "media_url": null, "media_mime_type": null}, {"id": 20496, "message_id": "3EB0DD550B6439618C76CF", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *4000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-10000,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-29T10:16:46.142295", "media_url": null, "media_mime_type": null}, {"id": 20499, "message_id": "3EB0708434EBADCE74EC70", "sender": "bot", "message_type": "document", "content": "2026042911163680.pdf", "created_at": "2026-04-29T10:17:03.377189", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5775/download", "media_mime_type": "application/pdf"}, {"id": 20500, "message_id": "3EB032067020A8982BF6D9", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*CHATT Amal*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 29 juin 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 29 يونيو 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-29T10:17:33.657419", "media_url": null, "media_mime_type": null}, {"id": 33789, "message_id": "ACA13B66BA95B2FDF8891B40AD6E2F5D", "sender": "user", "message_type": "text", "content": "السلام عليكم ورحمة الله وبركاته", "created_at": "2026-05-22T08:30:09.119654", "media_url": null, "media_mime_type": null}, {"id": 33790, "message_id": "A59CAA99FC517067A9633CA74B5929D9", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-22T08:30:12.202567", "media_url": null, "media_mime_type": null}, {"id": 33791, "message_id": "bot_ACA13B66BA95B2FDF8891B40AD6E2F5D_5667", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي 😊 شكرا على التواصل مع Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي خدمة أو عندكوم شي سؤال؟", "created_at": "2026-05-22T08:30:22.050841", "media_url": null, "media_mime_type": null}, {"id": 33792, "message_id": "ACE91F932A3F1EC7D5873E94238A73EE", "sender": "user", "message_type": "text", "content": "هل يمكن تغيير الموعد إلى 22يونيو 2026 على الساعة 11صباحا", "created_at": "2026-05-22T08:30:58.586035", "media_url": null, "media_mime_type": null}, {"id": 33796, "message_id": "bot_ACE91F932A3F1EC7D5873E94238A73EE_8171", "sender": "bot", "message_type": "text", "content": "واخا غادي نبلغ الفريق بطلب تغيير الموعد ديالكوم لنهار 22 يونيو 2026 على الساعة 11 صباحا، وغادي يتواصلوا معاكوم إن شاء الله باش يأكدو التغيير.", "created_at": "2026-05-22T08:31:12.719827", "media_url": null, "media_mime_type": null}, {"id": 33797, "message_id": "bot_ACE91F932A3F1EC7D5873E94238A73EE_2980", "sender": "bot", "message_type": "text", "content": "دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-05-22T08:31:12.776153", "media_url": null, "media_mime_type": null}]...
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واخا غادي نبلغ الفريق بطلب تغيير الموعد ديالكوم لن واخا غادي نبلغ الفريق بطلب تغيير الموعد ديالكوم لنهار 22 يونيو 2026 على الساعة 11 صباحا، وغادي يتواصلوا معاكوم إن شاء الله باش يأكدو التغيير.
دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻...
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