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[{"id": 15241, "message_id": " [{"id": 15241, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRjc3Qzg5MERCOTZCQTkwOEFBAA==", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-14T07:59:30.461261", "media_url": null, "media_mime_type": null}, {"id": 15242, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRjc3Qzg5MERCOTZCQTkwOEFBAA==_7479", "sender": "bot", "message_type": "text", "content": "Hello! How can I assist you today with your immigration questions or needs?", "created_at": "2026-04-14T07:59:47.356062", "media_url": null, "media_mime_type": null}]...
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Hello! How can I assist you today with your immigr Hello! How can I assist you today with your immigration questions or needs?...
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[{"id": 15378, "message_id": " [{"id": 15378, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQxMDYxODY0NTc1NjkzNDUzNDcyOTI4OTQzMzA4OAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T10:24:24.769884", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3983/download", "media_mime_type": "audio/mp4"}, {"id": 15379, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQxMDYxODY0NTc1NjkzNDUzNDcyOTI4OTQzMzA4OAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T10:24:38.582746", "media_url": null, "media_mime_type": null}]...
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Je suis désolé, mais je n'ai pas pu comprendre Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !...
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[{"id": 15378, "message_id": " [{"id": 15378, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQxMDYxODY0NTc1NjkzNDUzNDcyOTI4OTQzMzA4OAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T10:24:24.769884", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3983/download", "media_mime_type": "audio/mp4"}, {"id": 15379, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQxMDYxODY0NTc1NjkzNDUzNDcyOTI4OTQzMzA4OAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T10:24:38.582746", "media_url": null, "media_mime_type": null}, {"id": 15381, "message_id": "owner_media_1c318ab1002143878a4fd17b1503eb05", "sender": "bot", "message_type": "voice", "content": null, "created_at": "2026-04-14T10:25:11.034753", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3984/download", "media_mime_type": "video/webm"}, {"id": 15386, "message_id": "owner_2b40678f45084c6fb6c3fb9fae4e0c99", "sender": "bot", "message_type": "text", "content": "hi", "created_at": "2026-04-14T10:26:08.661314", "media_url": null, "media_mime_type": null}, {"id": 15387, "message_id": "owner_media_7b77fb64618e47c188e34681381fbf9e", "sender": "bot", "message_type": "image", "content": null, "created_at": "2026-04-14T10:26:34.640939", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3988/download", "media_mime_type": "image/png"}, {"id": 15396, "message_id": "owner_media_df8d9d0a83f244afbeee13f5875917e6", "sender": "bot", "message_type": "voice", "content": null, "created_at": "2026-04-14T10:32:12.666804", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3990/download", "media_mime_type": "video/webm"}, {"id": 15398, "message_id": "owner_media_c12e23b85c464c159f1eceaadb5c1c0f", "sender": "bot", "message_type": "image", "content": null, "created_at": "2026-04-14T10:34:46.926900", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3991/download", "media_mime_type": "image/png"}, {"id": 15411, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQyOTYxNzAxMjYzMjM0ODA3MDI4MDc0NDE0MDgwMAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T10:41:30.920635", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4001/download", "media_mime_type": "audio/mp4"}, {"id": 15412, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQyOTYxNzAxMjYzMjM0ODA3MDI4MDc0NDE0MDgwMAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T10:41:43.501917", "media_url": null, "media_mime_type": null}]...
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Je suis désolé, mais je n'ai pas pu comprendre Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !...
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[{"id": 15421, "message_id": " [{"id": 15421, "message_id": "ig_123804667488253_m_LuF566C_7p0sCd_TEmJF_viPszmvTfd4g-Wqb-lX2VGl9_UNSxaR4AQ12VAh6yAX47h_rz0PwBb9ipNmgauSfA_audio", "sender": "user", "message_type": "voice", "content": "[Voice message] گدیساں.", "created_at": "2026-04-14T10:48:22.010585", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4002/download", "media_mime_type": "audio/mp4"}, {"id": 15422, "message_id": "bot_ig_123804667488253_m_LuF566C_7p0sCd_TEmJF_viPszmvTfd4g-Wqb-lX2VGl9_UNSxaR4AQ12VAh6yAX47h_rz0PwBb9ipNmgauSfA_audio_3305", "sender": "bot", "message_type": "text", "content": "Could you please type your message? This will help me understand and assist you better.", "created_at": "2026-04-14T10:48:33.503594", "media_url": null, "media_mime_type": null}]...
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Could you please type your message? This will help Could you please type your message? This will help me understand and assist you better....
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[{"id": 15378, "message_id": " [{"id": 15378, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQxMDYxODY0NTc1NjkzNDUzNDcyOTI4OTQzMzA4OAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T10:24:24.769884", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3983/download", "media_mime_type": "audio/mp4"}, {"id": 15379, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQxMDYxODY0NTc1NjkzNDUzNDcyOTI4OTQzMzA4OAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T10:24:38.582746", "media_url": null, "media_mime_type": null}, {"id": 15381, "message_id": "owner_media_1c318ab1002143878a4fd17b1503eb05", "sender": "bot", "message_type": "voice", "content": null, "created_at": "2026-04-14T10:25:11.034753", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3984/download", "media_mime_type": "video/webm"}, {"id": 15386, "message_id": "owner_2b40678f45084c6fb6c3fb9fae4e0c99", "sender": "bot", "message_type": "text", "content": "hi", "created_at": "2026-04-14T10:26:08.661314", "media_url": null, "media_mime_type": null}, {"id": 15387, "message_id": "owner_media_7b77fb64618e47c188e34681381fbf9e", "sender": "bot", "message_type": "image", "content": null, "created_at": "2026-04-14T10:26:34.640939", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3988/download", "media_mime_type": "image/png"}, {"id": 15396, "message_id": "owner_media_df8d9d0a83f244afbeee13f5875917e6", "sender": "bot", "message_type": "voice", "content": null, "created_at": "2026-04-14T10:32:12.666804", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3990/download", "media_mime_type": "video/webm"}, {"id": 15398, "message_id": "owner_media_c12e23b85c464c159f1eceaadb5c1c0f", "sender": "bot", "message_type": "image", "content": null, "created_at": "2026-04-14T10:34:46.926900", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3991/download", "media_mime_type": "image/png"}, {"id": 15411, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQyOTYxNzAxMjYzMjM0ODA3MDI4MDc0NDE0MDgwMAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T10:41:30.920635", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4001/download", "media_mime_type": "audio/mp4"}, {"id": 15412, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQyOTYxNzAxMjYzMjM0ODA3MDI4MDc0NDE0MDgwMAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T10:41:43.501917", "media_url": null, "media_mime_type": null}, {"id": 15428, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD", "sender": "user", "message_type": "text", "content": "[Attachment: image]", "created_at": "2026-04-14T10:52:49.092222", "media_url": null, "media_mime_type": null}, {"id": 15429, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image", "sender": "user", "message_type": "image", "content": "Image description: - A man is gesturing emotionally in a workshop setting with tools in the background.\n- Visible text: \"كيكون معقد! Logicat Launch Sponsorisé Réserver\"\n- Notable objects/entities: Tools hanging on the wall, workshop setting.\n\nUser message context: [Attachment: image]", "created_at": "2026-04-14T10:52:49.665182", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4004/download", "media_mime_type": "image/jpeg"}, {"id": 15430, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image_7953", "sender": "bot", "message_type": "text", "content": "Merci pour l'image ! Si vous avez des questions ou besoin d'informations spécifiques, n'hésitez pas à les écrire ici en texte. Je suis là pour vous aider !", "created_at": "2026-04-14T10:53:03.957297", "media_url": null, "media_mime_type": null}]...
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Merci pour l'image ! Si vous avez des question Merci pour l'image ! Si vous avez des questions ou besoin d'informations spécifiques, n'hésitez pas à les écrire ici en texte. Je suis là pour vous aider !...
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[{"id": 15387, "message_id": " [{"id": 15387, "message_id": "owner_media_7b77fb64618e47c188e34681381fbf9e", "sender": "bot", "message_type": "image", "content": null, "created_at": "2026-04-14T10:26:34.640939", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3988/download", "media_mime_type": "image/png"}, {"id": 15396, "message_id": "owner_media_df8d9d0a83f244afbeee13f5875917e6", "sender": "bot", "message_type": "voice", "content": null, "created_at": "2026-04-14T10:32:12.666804", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3990/download", "media_mime_type": "video/webm"}, {"id": 15398, "message_id": "owner_media_c12e23b85c464c159f1eceaadb5c1c0f", "sender": "bot", "message_type": "image", "content": null, "created_at": "2026-04-14T10:34:46.926900", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3991/download", "media_mime_type": "image/png"}, {"id": 15411, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQyOTYxNzAxMjYzMjM0ODA3MDI4MDc0NDE0MDgwMAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T10:41:30.920635", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4001/download", "media_mime_type": "audio/mp4"}, {"id": 15412, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQyOTYxNzAxMjYzMjM0ODA3MDI4MDc0NDE0MDgwMAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T10:41:43.501917", "media_url": null, "media_mime_type": null}, {"id": 15428, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD", "sender": "user", "message_type": "text", "content": "[Attachment: image]", "created_at": "2026-04-14T10:52:49.092222", "media_url": null, "media_mime_type": null}, {"id": 15429, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image", "sender": "user", "message_type": "image", "content": "Image description: - A man is gesturing emotionally in a workshop setting with tools in the background.\n- Visible text: \"كيكون معقد! Logicat Launch Sponsorisé Réserver\"\n- Notable objects/entities: Tools hanging on the wall, workshop setting.\n\nUser message context: [Attachment: image]", "created_at": "2026-04-14T10:52:49.665182", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4004/download", "media_mime_type": "image/jpeg"}, {"id": 15430, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image_7953", "sender": "bot", "message_type": "text", "content": "Merci pour l'image ! Si vous avez des questions ou besoin d'informations spécifiques, n'hésitez pas à les écrire ici en texte. Je suis là pour vous aider !", "created_at": "2026-04-14T10:53:03.957297", "media_url": null, "media_mime_type": null}, {"id": 15431, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjgyNjk5Nzk1MDA5MjM4MjU5ODA0MzAwOTAyNAZDZD", "sender": "user", "message_type": "text", "content": "slm", "created_at": "2026-04-14T10:53:26.237357", "media_url": null, "media_mime_type": null}, {"id": 15432, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjgzODY3MzcyNDUyMDExNjY5MDE5MDU5ODE0NAZDZD", "sender": "user", "message_type": "text", "content": "cv", "created_at": "2026-04-14T10:53:27.674354", "media_url": null, "media_mime_type": null}, {"id": 15433, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0Mjg5MTIyMjU0MDA4Nzc3OTM5NDU1OTQxMDE3NgZDZD", "sender": "user", "message_type": "text", "content": "khti?", "created_at": "2026-04-14T10:53:29.883099", "media_url": null, "media_mime_type": null}, {"id": 15434, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0Mjg5MTIyMjU0MDA4Nzc3OTM5NDU1OTQxMDE3NgZDZD_5854", "sender": "bot", "message_type": "text", "content": "Wa alaykoum salam ! Je vais bien, merci. Comment puis-je vous aider aujourd'hui ?", "created_at": "2026-04-14T10:53:39.995232", "media_url": null, "media_mime_type": null}]...
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Wa alaykoum salam ! Je vais bien, merci. Comment p Wa alaykoum salam ! Je vais bien, merci. Comment puis-je vous aider aujourd'hui ?...
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[{"id": 15398, "message_id": " [{"id": 15398, "message_id": "owner_media_c12e23b85c464c159f1eceaadb5c1c0f", "sender": "bot", "message_type": "image", "content": null, "created_at": "2026-04-14T10:34:46.926900", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/3991/download", "media_mime_type": "image/png"}, {"id": 15411, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQyOTYxNzAxMjYzMjM0ODA3MDI4MDc0NDE0MDgwMAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T10:41:30.920635", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4001/download", "media_mime_type": "audio/mp4"}, {"id": 15412, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQyOTYxNzAxMjYzMjM0ODA3MDI4MDc0NDE0MDgwMAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T10:41:43.501917", "media_url": null, "media_mime_type": null}, {"id": 15428, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD", "sender": "user", "message_type": "text", "content": "[Attachment: image]", "created_at": "2026-04-14T10:52:49.092222", "media_url": null, "media_mime_type": null}, {"id": 15429, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image", "sender": "user", "message_type": "image", "content": "Image description: - A man is gesturing emotionally in a workshop setting with tools in the background.\n- Visible text: \"كيكون معقد! Logicat Launch Sponsorisé Réserver\"\n- Notable objects/entities: Tools hanging on the wall, workshop setting.\n\nUser message context: [Attachment: image]", "created_at": "2026-04-14T10:52:49.665182", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4004/download", "media_mime_type": "image/jpeg"}, {"id": 15430, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image_7953", "sender": "bot", "message_type": "text", "content": "Merci pour l'image ! Si vous avez des questions ou besoin d'informations spécifiques, n'hésitez pas à les écrire ici en texte. Je suis là pour vous aider !", "created_at": "2026-04-14T10:53:03.957297", "media_url": null, "media_mime_type": null}, {"id": 15431, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjgyNjk5Nzk1MDA5MjM4MjU5ODA0MzAwOTAyNAZDZD", "sender": "user", "message_type": "text", "content": "slm", "created_at": "2026-04-14T10:53:26.237357", "media_url": null, "media_mime_type": null}, {"id": 15432, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjgzODY3MzcyNDUyMDExNjY5MDE5MDU5ODE0NAZDZD", "sender": "user", "message_type": "text", "content": "cv", "created_at": "2026-04-14T10:53:27.674354", "media_url": null, "media_mime_type": null}, {"id": 15433, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0Mjg5MTIyMjU0MDA4Nzc3OTM5NDU1OTQxMDE3NgZDZD", "sender": "user", "message_type": "text", "content": "khti?", "created_at": "2026-04-14T10:53:29.883099", "media_url": null, "media_mime_type": null}, {"id": 15434, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0Mjg5MTIyMjU0MDA4Nzc3OTM5NDU1OTQxMDE3NgZDZD_5854", "sender": "bot", "message_type": "text", "content": "Wa alaykoum salam ! Je vais bien, merci. Comment puis-je vous aider aujourd'hui ?", "created_at": "2026-04-14T10:53:39.995232", "media_url": null, "media_mime_type": null}, {"id": 15452, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ2ODMzNjEyMzM4OTg1ODgwMTQ0OTQzNTEzNjAwMAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T11:16:30.008368", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4011/download", "media_mime_type": "audio/mp4"}, {"id": 15453, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ2ODMzNjEyMzM4OTg1ODgwMTQ0OTQzNTEzNjAwMAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T11:16:42.393810", "media_url": null, "media_mime_type": null}]...
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Je suis désolé, mais je n'ai pas pu comprendre Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !...
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[{"id": 15429, "message_id": " [{"id": 15429, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image", "sender": "user", "message_type": "image", "content": "Image description: - A man is gesturing emotionally in a workshop setting with tools in the background.\n- Visible text: \"كيكون معقد! 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Je suis là pour vous aider !", "created_at": "2026-04-14T10:53:03.957297", "media_url": null, "media_mime_type": null}, {"id": 15431, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjgyNjk5Nzk1MDA5MjM4MjU5ODA0MzAwOTAyNAZDZD", "sender": "user", "message_type": "text", "content": "slm", "created_at": "2026-04-14T10:53:26.237357", "media_url": null, "media_mime_type": null}, {"id": 15432, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjgzODY3MzcyNDUyMDExNjY5MDE5MDU5ODE0NAZDZD", "sender": "user", "message_type": "text", "content": "cv", "created_at": "2026-04-14T10:53:27.674354", "media_url": null, "media_mime_type": null}, {"id": 15433, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0Mjg5MTIyMjU0MDA4Nzc3OTM5NDU1OTQxMDE3NgZDZD", "sender": "user", "message_type": "text", "content": "khti?", "created_at": "2026-04-14T10:53:29.883099", "media_url": null, "media_mime_type": null}, {"id": 15434, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0Mjg5MTIyMjU0MDA4Nzc3OTM5NDU1OTQxMDE3NgZDZD_5854", "sender": "bot", "message_type": "text", "content": "Wa alaykoum salam ! Je vais bien, merci. Comment puis-je vous aider aujourd'hui ?", "created_at": "2026-04-14T10:53:39.995232", "media_url": null, "media_mime_type": null}, {"id": 15452, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ2ODMzNjEyMzM4OTg1ODgwMTQ0OTQzNTEzNjAwMAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. 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Merci !", "created_at": "2026-04-14T11:16:42.393810", "media_url": null, "media_mime_type": null}, {"id": 15472, "message_id": "owner_media_671d86c17dc74610b02e0d0ae4f12412", "sender": "bot", "message_type": "voice", "content": null, "created_at": "2026-04-14T11:43:45.908009", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4015/download", "media_mime_type": "video/webm"}, {"id": 15473, "message_id": "owner_72b999b9b0e544e8b672e2e19af12176", "sender": "bot", "message_type": "text", "content": "slm", "created_at": "2026-04-14T11:44:58.572501", "media_url": null, "media_mime_type": null}, {"id": 15476, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDUwMDE2Mjg4MTkzNzAxNjUyNDM1OTEzNDYwOTQwOAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message] តែ។", "created_at": "2026-04-14T11:45:15.283941", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4016/download", "media_mime_type": "video/mp4"}, {"id": 15477, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDUwMDE2Mjg4MTkzNzAxNjUyNDM1OTEzNDYwOTQwOAZDZD_audio_6918", "sender": "bot", "message_type": "text", "content": "សូមអភ័យទោស ខ្ញុំមិនអាចយល់ពីសារសំឡេងបានទេ។ តើអ្នកអាចសរសេរវាថាជាអត្ថបទបានទេ? នេះនឹងជួយឱ្យខ្ញុំអាចជួយអ្នកបានល្អប្រសើរជាងមុន។ អរគុណ!", "created_at": "2026-04-14T11:45:36.268419", "media_url": null, "media_mime_type": null}]...
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សូមអភ័យទោស ខ្ញុំមិនអាចយល់ពីសារសំឡេងបានទេ។ តើអ្នកអា សូមអភ័យទោស ខ្ញុំមិនអាចយល់ពីសារសំឡេងបានទេ។ តើអ្នកអាចសរសេរវាថាជាអត្ថបទបានទេ? នេះនឹងជួយឱ្យខ្ញុំអាចជួយអ្នកបានល្អប្រសើរជាងមុន។ អរគុណ!...
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[{"id": 15492, "message_id": " [{"id": 15492, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNEMzREJDMUM3RjE2QUIwOTNDAA==", "sender": "user", "message_type": "interactive", "content": "عيد ميلاد", "created_at": "2026-04-14T11:51:51.215158", "media_url": null, "media_mime_type": null}, {"id": 15494, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMzFBQjgyMkNGQjM1NTVDN0EyAA==", "sender": "user", "message_type": "interactive", "content": "عرس", "created_at": "2026-04-14T11:52:39.723600", "media_url": null, "media_mime_type": null}, {"id": 15495, "message_id": "bot_wa_interactive_1484bb8ecddb490488c9", "sender": "bot", "message_type": "interactive", "content": "! 🎂✨ Délices du Maroc مرحبا بيك ف \n\nBienvenue chez Délices du Maroc! \n\nWelcome to Délices du Maroc!", "created_at": "2026-04-14T11:52:40.406358", "media_url": null, "media_mime_type": null}, {"id": 15496, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMkM4RDQ3MjkxQTk4MERGQTk3AA==", "sender": "user", "message_type": "interactive", "content": "❤️💚 الدارجة ا لمغربي", "created_at": "2026-04-14T11:54:13.697158", "media_url": null, "media_mime_type": null}, {"id": 15497, "message_id": "bot_wa_interactive_89a9ed05e0994c8098e3", "sender": "bot", "message_type": "interactive", "content": "أهلا وسهلا! 😍 باش نقدرو نعاونوك اليوم؟", "created_at": "2026-04-14T11:54:14.414100", "media_url": null, "media_mime_type": null}, {"id": 15498, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNDQ2NUFEOEI3QkQ2QjJDQkI3AA==", "sender": "user", "message_type": "interactive", "content": "🎂 Tarte نطلب", "created_at": "2026-04-14T11:54:19.088056", "media_url": null, "media_mime_type": null}, {"id": 15499, "message_id": "bot_wa_interactive_511326192f5847f69b39", "sender": "bot", "message_type": "interactive", "content": ": La Tarte واش", "created_at": "2026-04-14T11:54:19.709036", "media_url": null, "media_mime_type": null}, {"id": 15500, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwOTYwN0E0NDEzNzdEQjVGNDREAA==", "sender": "user", "message_type": "interactive", "content": "عيد ميلاد", "created_at": "2026-04-14T11:54:23.786401", "media_url": null, "media_mime_type": null}, {"id": 15501, "message_id": "bot_wa_interactive_b3ce3b87478f419fb23b", "sender": "bot", "message_type": "interactive", "content": "هاهوما شي موديلات لي عندنا 👆\nلشحال ديال الناس بغيتوها ؟", "created_at": "2026-04-14T11:54:35.028231", "media_url": null, "media_mime_type": null}, {"id": 15502, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMjkzNkJFNEZBMzlGREE3RDZCAA==", "sender": "user", "message_type": "interactive", "content": "👤 6-10 أشخاص (Small)", "created_at": "2026-04-14T11:54:42.508203", "media_url": null, "media_mime_type": null}, {"id": 15503, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNTUxQTYxNzc2MTMyN0U1NDdGAA==", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-04-14T11:55:46.809978", "media_url": null, "media_mime_type": null}, {"id": 15504, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNTUxQTYxNzc2MTMyN0U1NDdGAA==_444", "sender": "bot", "message_type": "text", "content": "De rien ! Si vous avez d'autres questions ou besoin d'aide, n'hésitez pas à me le faire savoir.", "created_at": "2026-04-14T11:56:01.575755", "media_url": null, "media_mime_type": null}]...
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De rien ! Si vous avez d'autres questions ou b De rien ! Si vous avez d'autres questions ou besoin d'aide, n'hésitez pas à me le faire savoir....
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[{"id": 15495, "message_id": " [{"id": 15495, "message_id": "bot_wa_interactive_1484bb8ecddb490488c9", "sender": "bot", "message_type": "interactive", "content": "! 🎂✨ Délices du Maroc مرحبا بيك ف \n\nBienvenue chez Délices du Maroc! \n\nWelcome to Délices du Maroc!", "created_at": "2026-04-14T11:52:40.406358", "media_url": null, "media_mime_type": null}, {"id": 15496, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMkM4RDQ3MjkxQTk4MERGQTk3AA==", "sender": "user", "message_type": "interactive", "content": "❤️💚 الدارجة ا لمغربي", "created_at": "2026-04-14T11:54:13.697158", "media_url": null, "media_mime_type": null}, {"id": 15497, "message_id": "bot_wa_interactive_89a9ed05e0994c8098e3", "sender": "bot", "message_type": "interactive", "content": "أهلا وسهلا! 😍 باش نقدرو نعاونوك اليوم؟", "created_at": "2026-04-14T11:54:14.414100", "media_url": null, "media_mime_type": null}, {"id": 15498, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNDQ2NUFEOEI3QkQ2QjJDQkI3AA==", "sender": "user", "message_type": "interactive", "content": "🎂 Tarte نطلب", "created_at": "2026-04-14T11:54:19.088056", "media_url": null, "media_mime_type": null}, {"id": 15499, "message_id": "bot_wa_interactive_511326192f5847f69b39", "sender": "bot", "message_type": "interactive", "content": ": La Tarte واش", "created_at": "2026-04-14T11:54:19.709036", "media_url": null, "media_mime_type": null}, {"id": 15500, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwOTYwN0E0NDEzNzdEQjVGNDREAA==", "sender": "user", "message_type": "interactive", "content": "عيد ميلاد", "created_at": "2026-04-14T11:54:23.786401", "media_url": null, "media_mime_type": null}, {"id": 15501, "message_id": "bot_wa_interactive_b3ce3b87478f419fb23b", "sender": "bot", "message_type": "interactive", "content": "هاهوما شي موديلات لي عندنا 👆\nلشحال ديال الناس بغيتوها ؟", "created_at": "2026-04-14T11:54:35.028231", "media_url": null, "media_mime_type": null}, {"id": 15502, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMjkzNkJFNEZBMzlGREE3RDZCAA==", "sender": "user", "message_type": "interactive", "content": "👤 6-10 أشخاص (Small)", "created_at": "2026-04-14T11:54:42.508203", "media_url": null, "media_mime_type": null}, {"id": 15503, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNTUxQTYxNzc2MTMyN0U1NDdGAA==", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-04-14T11:55:46.809978", "media_url": null, "media_mime_type": null}, {"id": 15504, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNTUxQTYxNzc2MTMyN0U1NDdGAA==_444", "sender": "bot", "message_type": "text", "content": "De rien ! Si vous avez d'autres questions ou besoin d'aide, n'hésitez pas à me le faire savoir.", "created_at": "2026-04-14T11:56:01.575755", "media_url": null, "media_mime_type": null}, {"id": 17053, "message_id": "meta_759143770623474_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE1OTIxMzNFNDk1QzAzRUM0MwA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-17T04:11:18.238675", "media_url": null, "media_mime_type": null}, {"id": 17054, "message_id": "bot_meta_759143770623474_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE1OTIxMzNFNDk1QzAzRUM0MwA=_1216", "sender": "bot", "message_type": "text", "content": "Hello again! How can I assist you today with your immigration needs?", "created_at": "2026-04-17T04:11:29.837410", "media_url": null, "media_mime_type": null}]...
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Hello again! How can I assist you today with your Hello again! How can I assist you today with your immigration needs?...
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[{"id": 6721, "message_id": "w [{"id": 6721, "message_id": "widget_59bd26b2-4dfd-48f0-b95d-c42b2ac2f229", "sender": "user", "message_type": "text", "content": "Do you do H1B visa application", "created_at": "2026-03-21T06:44:05.895245", "media_url": null, "media_mime_type": null}, {"id": 6722, "message_id": "widget_b1c90a90-48b5-4047-a31b-39a503480180", "sender": "bot", "message_type": "text", "content": "Hi! I'm Amine, a customer support assistant at Atalla Law Group. Yes, we do assist with H-1B visa applications. We can help with the entire process, including preparing and filing the necessary documents. Would you like more information on how we can assist you with your H-1B visa application?", "created_at": "2026-03-21T06:44:10.319435", "media_url": null, "media_mime_type": null}]...
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Hi! I'm Amine, a customer support assistant at Hi! I'm Amine, a customer support assistant at Atalla Law Group. Yes, we do assist with H-1B visa applications. We can help with the entire process, including preparing and filing the necessary documents. Would you like more information on how we can assist you with your H-1B visa application?...
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[{"id": 6721, "message_id": "w [{"id": 6721, "message_id": "widget_59bd26b2-4dfd-48f0-b95d-c42b2ac2f229", "sender": "user", "message_type": "text", "content": "Do you do H1B visa application", "created_at": "2026-03-21T06:44:05.895245", "media_url": null, "media_mime_type": null}, {"id": 6722, "message_id": "widget_b1c90a90-48b5-4047-a31b-39a503480180", "sender": "bot", "message_type": "text", "content": "Hi! I'm Amine, a customer support assistant at Atalla Law Group. Yes, we do assist with H-1B visa applications. We can help with the entire process, including preparing and filing the necessary documents. Would you like more information on how we can assist you with your H-1B visa application?", "created_at": "2026-03-21T06:44:10.319435", "media_url": null, "media_mime_type": null}, {"id": 6723, "message_id": "widget_cc641bb6-766b-40ff-8aa8-2039d1c78dcb", "sender": "user", "message_type": "text", "content": "What is an H1 B visa", "created_at": "2026-03-21T06:45:05.534355", "media_url": null, "media_mime_type": null}, {"id": 6724, "message_id": "widget_34863581", "sender": "bot", "message_type": "text", "content": "One sec, checking that for you.", "created_at": "2026-03-21T06:45:09.106318", "media_url": null, "media_mime_type": null}, {"id": 6725, "message_id": "widget_fd26adfb-bfd2-4199-a5e6-8b543faac04f", "sender": "bot", "message_type": "text", "content": "I don't have specific information about the H-1B visa in our knowledge base. However, I can tell you that the H-1B visa is a non-immigrant visa that allows U.S. companies to employ foreign workers in specialty occupations that require theoretical or technical expertise. If you need more detailed information or have specific questions, I can connect you with one of our attorneys who can provide precise guidance. Would you like to schedule a consultation?", "created_at": "2026-03-21T06:45:19.541438", "media_url": null, "media_mime_type": null}]...
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I don't have specific information about the H- I don't have specific information about the H-1B visa in our knowledge base. However, I can tell you that the H-1B visa is a non-immigrant visa that allows U.S. companies to employ foreign workers in specialty occupations that require theoretical or technical expertise. If you need more detailed information or have specific questions, I can connect you with one of our attorneys who can provide precise guidance. Would you like to schedule a consultation?...
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[{"id": 6721, "message_id": "w [{"id": 6721, "message_id": "widget_59bd26b2-4dfd-48f0-b95d-c42b2ac2f229", "sender": "user", "message_type": "text", "content": "Do you do H1B visa application", "created_at": "2026-03-21T06:44:05.895245", "media_url": null, "media_mime_type": null}, {"id": 6722, "message_id": "widget_b1c90a90-48b5-4047-a31b-39a503480180", "sender": "bot", "message_type": "text", "content": "Hi! I'm Amine, a customer support assistant at Atalla Law Group. Yes, we do assist with H-1B visa applications. We can help with the entire process, including preparing and filing the necessary documents. Would you like more information on how we can assist you with your H-1B visa application?", "created_at": "2026-03-21T06:44:10.319435", "media_url": null, "media_mime_type": null}, {"id": 6723, "message_id": "widget_cc641bb6-766b-40ff-8aa8-2039d1c78dcb", "sender": "user", "message_type": "text", "content": "What is an H1 B visa", "created_at": "2026-03-21T06:45:05.534355", "media_url": null, "media_mime_type": null}, {"id": 6724, "message_id": "widget_34863581", "sender": "bot", "message_type": "text", "content": "One sec, checking that for you.", "created_at": "2026-03-21T06:45:09.106318", "media_url": null, "media_mime_type": null}, {"id": 6725, "message_id": "widget_fd26adfb-bfd2-4199-a5e6-8b543faac04f", "sender": "bot", "message_type": "text", "content": "I don't have specific information about the H-1B visa in our knowledge base. However, I can tell you that the H-1B visa is a non-immigrant visa that allows U.S. companies to employ foreign workers in specialty occupations that require theoretical or technical expertise. If you need more detailed information or have specific questions, I can connect you with one of our attorneys who can provide precise guidance. Would you like to schedule a consultation?", "created_at": "2026-03-21T06:45:19.541438", "media_url": null, "media_mime_type": null}, {"id": 6726, "message_id": "widget_2b0013b3-abb4-4689-9296-c94c622806f5", "sender": "user", "message_type": "text", "content": "We hat is an L1 visa", "created_at": "2026-03-21T06:46:13.763070", "media_url": null, "media_mime_type": null}, {"id": 6727, "message_id": "widget_72472180", "sender": "bot", "message_type": "text", "content": "Got it, just a moment while I check that for you.", "created_at": "2026-03-21T06:46:16.356073", "media_url": null, "media_mime_type": null}, {"id": 6728, "message_id": "widget_5b38a240-7c59-42e3-af56-f5d0aa19eb0d", "sender": "bot", "message_type": "text", "content": "I don't have specific information about the L-1 visa in our knowledge base. However, generally speaking, the L-1 visa is a non-immigrant visa that allows companies to transfer employees from their foreign offices to their offices in the United States. If you need more detailed information or have specific questions, I can connect you with one of our attorneys who can provide precise guidance. Would you like to schedule a consultation?", "created_at": "2026-03-21T06:46:18.181694", "media_url": null, "media_mime_type": null}]...
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I don't have specific information about the L- I don't have specific information about the L-1 visa in our knowledge base. However, generally speaking, the L-1 visa is a non-immigrant visa that allows companies to transfer employees from their foreign offices to their offices in the United States. If you need more detailed information or have specific questions, I can connect you with one of our attorneys who can provide precise guidance. Would you like to schedule a consultation?...
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[{"id": 6721, "message_id": "w [{"id": 6721, "message_id": "widget_59bd26b2-4dfd-48f0-b95d-c42b2ac2f229", "sender": "user", "message_type": "text", "content": "Do you do H1B visa application", "created_at": "2026-03-21T06:44:05.895245", "media_url": null, "media_mime_type": null}, {"id": 6722, "message_id": "widget_b1c90a90-48b5-4047-a31b-39a503480180", "sender": "bot", "message_type": "text", "content": "Hi! I'm Amine, a customer support assistant at Atalla Law Group. Yes, we do assist with H-1B visa applications. We can help with the entire process, including preparing and filing the necessary documents. Would you like more information on how we can assist you with your H-1B visa application?", "created_at": "2026-03-21T06:44:10.319435", "media_url": null, "media_mime_type": null}, {"id": 6723, "message_id": "widget_cc641bb6-766b-40ff-8aa8-2039d1c78dcb", "sender": "user", "message_type": "text", "content": "What is an H1 B visa", "created_at": "2026-03-21T06:45:05.534355", "media_url": null, "media_mime_type": null}, {"id": 6724, "message_id": "widget_34863581", "sender": "bot", "message_type": "text", "content": "One sec, checking that for you.", "created_at": "2026-03-21T06:45:09.106318", "media_url": null, "media_mime_type": null}, {"id": 6725, "message_id": "widget_fd26adfb-bfd2-4199-a5e6-8b543faac04f", "sender": "bot", "message_type": "text", "content": "I don't have specific information about the H-1B visa in our knowledge base. However, I can tell you that the H-1B visa is a non-immigrant visa that allows U.S. companies to employ foreign workers in specialty occupations that require theoretical or technical expertise. If you need more detailed information or have specific questions, I can connect you with one of our attorneys who can provide precise guidance. Would you like to schedule a consultation?", "created_at": "2026-03-21T06:45:19.541438", "media_url": null, "media_mime_type": null}, {"id": 6726, "message_id": "widget_2b0013b3-abb4-4689-9296-c94c622806f5", "sender": "user", "message_type": "text", "content": "We hat is an L1 visa", "created_at": "2026-03-21T06:46:13.763070", "media_url": null, "media_mime_type": null}, {"id": 6727, "message_id": "widget_72472180", "sender": "bot", "message_type": "text", "content": "Got it, just a moment while I check that for you.", "created_at": "2026-03-21T06:46:16.356073", "media_url": null, "media_mime_type": null}, {"id": 6728, "message_id": "widget_5b38a240-7c59-42e3-af56-f5d0aa19eb0d", "sender": "bot", "message_type": "text", "content": "I don't have specific information about the L-1 visa in our knowledge base. However, generally speaking, the L-1 visa is a non-immigrant visa that allows companies to transfer employees from their foreign offices to their offices in the United States. If you need more detailed information or have specific questions, I can connect you with one of our attorneys who can provide precise guidance. Would you like to schedule a consultation?", "created_at": "2026-03-21T06:46:18.181694", "media_url": null, "media_mime_type": null}, {"id": 6729, "message_id": "widget_1e54cc95-d213-489b-9bc7-669528312bd1", "sender": "user", "message_type": "text", "content": "Do you do E visa application", "created_at": "2026-03-21T06:46:50.756000", "media_url": null, "media_mime_type": null}, {"id": 6730, "message_id": "widget_d8bee76d-ec61-45ec-8850-ef18e0a60648", "sender": "bot", "message_type": "text", "content": "Yes, we assist with E visa applications at Atalla Law Group. The E visa category includes E-1 (Treaty Trader) and E-2 (Treaty Investor) visas, which are designed for individuals engaged in substantial trade or investment activities in the United States.\n\nIf you're interested in applying for an E visa or need more information, I can help connect you with one of our attorneys. Would you like to schedule a consultation to discuss your specific situation?", "created_at": "2026-03-21T06:46:52.786354", "media_url": null, "media_mime_type": null}]...
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Yes, we assist with E visa applications at Atalla Yes, we assist with E visa applications at Atalla Law Group. The E visa category includes E-1 (Treaty Trader) and E-2 (Treaty Investor) visas, which are designed for individuals engaged in substantial trade or investment activities in the United States.
If you're interested in applying for an E visa or need more information, I can help connect you with one of our attorneys. Would you like to schedule a consultation to discuss your specific situation?...
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[{"id": 6965, "message_id": "w [{"id": 6965, "message_id": "widget_480414d7-8c6e-42ff-8a7c-1705cf367e04", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-03-25T19:23:23.997193", "media_url": null, "media_mime_type": null}, {"id": 6966, "message_id": "widget_e0eeffad-822e-4ea9-846d-795d0f8b4ae0", "sender": "bot", "message_type": "text", "content": "Hi! I'm Amine, a customer support assistant at Atalla Law Group. I'm here to help answer your immigration questions and connect you with our attorneys. How can I assist you today?", "created_at": "2026-03-25T19:23:31.011583", "media_url": null, "media_mime_type": null}]...
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Hi! I'm Amine, a customer support assistant at Hi! I'm Amine, a customer support assistant at Atalla Law Group. I'm here to help answer your immigration questions and connect you with our attorneys. How can I assist you today?...
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[{"id": 6721, "message_id": "w [{"id": 6721, "message_id": "widget_59bd26b2-4dfd-48f0-b95d-c42b2ac2f229", "sender": "user", "message_type": "text", "content": "Do you do H1B visa application", "created_at": "2026-03-21T06:44:05.895245", "media_url": null, "media_mime_type": null}, {"id": 6722, "message_id": "widget_b1c90a90-48b5-4047-a31b-39a503480180", "sender": "bot", "message_type": "text", "content": "Hi! I'm Amine, a customer support assistant at Atalla Law Group. Yes, we do assist with H-1B visa applications. We can help with the entire process, including preparing and filing the necessary documents. Would you like more information on how we can assist you with your H-1B visa application?", "created_at": "2026-03-21T06:44:10.319435", "media_url": null, "media_mime_type": null}, {"id": 6723, "message_id": "widget_cc641bb6-766b-40ff-8aa8-2039d1c78dcb", "sender": "user", "message_type": "text", "content": "What is an H1 B visa", "created_at": "2026-03-21T06:45:05.534355", "media_url": null, "media_mime_type": null}, {"id": 6724, "message_id": "widget_34863581", "sender": "bot", "message_type": "text", "content": "One sec, checking that for you.", "created_at": "2026-03-21T06:45:09.106318", "media_url": null, "media_mime_type": null}, {"id": 6725, "message_id": "widget_fd26adfb-bfd2-4199-a5e6-8b543faac04f", "sender": "bot", "message_type": "text", "content": "I don't have specific information about the H-1B visa in our knowledge base. However, I can tell you that the H-1B visa is a non-immigrant visa that allows U.S. companies to employ foreign workers in specialty occupations that require theoretical or technical expertise. If you need more detailed information or have specific questions, I can connect you with one of our attorneys who can provide precise guidance. Would you like to schedule a consultation?", "created_at": "2026-03-21T06:45:19.541438", "media_url": null, "media_mime_type": null}, {"id": 6726, "message_id": "widget_2b0013b3-abb4-4689-9296-c94c622806f5", "sender": "user", "message_type": "text", "content": "We hat is an L1 visa", "created_at": "2026-03-21T06:46:13.763070", "media_url": null, "media_mime_type": null}, {"id": 6727, "message_id": "widget_72472180", "sender": "bot", "message_type": "text", "content": "Got it, just a moment while I check that for you.", "created_at": "2026-03-21T06:46:16.356073", "media_url": null, "media_mime_type": null}, {"id": 6728, "message_id": "widget_5b38a240-7c59-42e3-af56-f5d0aa19eb0d", "sender": "bot", "message_type": "text", "content": "I don't have specific information about the L-1 visa in our knowledge base. However, generally speaking, the L-1 visa is a non-immigrant visa that allows companies to transfer employees from their foreign offices to their offices in the United States. If you need more detailed information or have specific questions, I can connect you with one of our attorneys who can provide precise guidance. Would you like to schedule a consultation?", "created_at": "2026-03-21T06:46:18.181694", "media_url": null, "media_mime_type": null}, {"id": 6729, "message_id": "widget_1e54cc95-d213-489b-9bc7-669528312bd1", "sender": "user", "message_type": "text", "content": "Do you do E visa application", "created_at": "2026-03-21T06:46:50.756000", "media_url": null, "media_mime_type": null}, {"id": 6730, "message_id": "widget_d8bee76d-ec61-45ec-8850-ef18e0a60648", "sender": "bot", "message_type": "text", "content": "Yes, we assist with E visa applications at Atalla Law Group. The E visa category includes E-1 (Treaty Trader) and E-2 (Treaty Investor) visas, which are designed for individuals engaged in substantial trade or investment activities in the United States.\n\nIf you're interested in applying for an E visa or need more information, I can help connect you with one of our attorneys. Would you like to schedule a consultation to discuss your specific situation?", "created_at": "2026-03-21T06:46:52.786354", "media_url": null, "media_mime_type": null}, {"id": 6980, "message_id": "widget_b8e341aa-d454-4490-a764-5b866898f8e6", "sender": "user", "message_type": "text", "content": "مرحبا", "created_at": "2026-03-25T20:50:43.154045", "media_url": null, "media_mime_type": null}, {"id": 6981, "message_id": "widget_5a64c19a-d583-4cca-ad7f-3edbb7d61984", "sender": "bot", "message_type": "text", "content": "مرحبًا! أنا أمين، مساعد دعم العملاء في مجموعة عطالله القانونية. كيف يمكنني مساعدتك اليوم في استفساراتك حول الهجرة؟", "created_at": "2026-03-25T20:50:46.791047", "media_url": null, "media_mime_type": null}]...
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مرحبًا! أنا أمين، مساعد دعم العملاء في مجموعة عطال مرحبًا! أنا أمين، مساعد دعم العملاء في مجموعة عطالله القانونية. كيف يمكنني مساعدتك اليوم في استفساراتك حول الهجرة؟...
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[{"id": 4138, "message_id": "3 [{"id": 4138, "message_id": "3A564E8C36F1273DDC5F", "sender": "user", "message_type": "text", "content": "Dentaire", "created_at": "2026-03-13T15:29:04.044262", "media_url": null, "media_mime_type": null}, {"id": 4139, "message_id": "bot_3A564E8C36F1273DDC5F_5197", "sender": "bot", "message_type": "text", "content": "Super ! Pour un cabinet dentaire, notre agent IA peut vraiment vous aider. Il répond aux patients 24h/24 sur WhatsApp, Instagram, Messenger et même via un widget sur votre site web. Il gère la prise de rendez-vous et filtre les demandes non sérieuses, ce qui vous permet de vous concentrer sur vos patients.\n\nPour voir si ça correspond à votre situation, on peut organiser un appel de 5 minutes avec un de nos ingénieurs IA. C'est gratuit et sans engagement. Vous seriez disponible quand ? 😊", "created_at": "2026-03-13T15:29:14.969513", "media_url": null, "media_mime_type": null}, {"id": 4140, "message_id": "3A183CAE17186B78CBF1", "sender": "user", "message_type": "text", "content": "Je veux pas", "created_at": "2026-03-13T15:29:49.452230", "media_url": null, "media_mime_type": null}, {"id": 4141, "message_id": "bot_3A183CAE17186B78CBF1_1992", "sender": "bot", "message_type": "text", "content": "Pas de souci, je comprends tout à fait. Si jamais vous changez d'avis ou avez d'autres questions, n'hésitez pas à revenir vers moi. Je vous souhaite une excellente journée ! 😊", "created_at": "2026-03-13T15:30:00.093909", "media_url": null, "media_mime_type": null}, {"id": 4320, "message_id": "3EB05F296F65B723D48FBD", "sender": "bot", "message_type": "text", "content": "📩 Nouveau Lead\n👤 Nom : test\n📞 Téléphone :+212666666666\n🏷️Nombre de message par jour : 0-50\n📒Notes : Nom du cabinet: test\nEmail: amine@test.com\n\nTEST\n\n[INFO TECHNIQUE]\nWhatsApp: OUI\nPays: Maroc (+212)", "created_at": "2026-03-13T23:11:36.612383", "media_url": null, "media_mime_type": null}, {"id": 4510, "message_id": "3EB0CA39FB6A709A727A59", "sender": "bot", "message_type": "text", "content": "📩 Nouveau Lead\n👤 Nom : Test value\n📞 Téléphone :Test value\n🏷️Nombre de message par jour : Test value\n📒Notes : Sample message for testing.", "created_at": "2026-03-14T12:12:42.854107", "media_url": null, "media_mime_type": null}, {"id": 4844, "message_id": "3A28369930AF5CC008E7", "sender": "user", "message_type": "text", "content": "DaBiOm34!@", "created_at": "2026-03-15T08:49:03.020223", "media_url": null, "media_mime_type": null}, {"id": 4845, "message_id": "bot_3A28369930AF5CC008E7_3151", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-15T08:49:12.683422", "media_url": null, "media_mime_type": null}, {"id": 4895, "message_id": "3AE7BE4D4CF96B3A09D7", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-03-15T10:28:35.357371", "media_url": null, "media_mime_type": null}, {"id": 4896, "message_id": "bot_3AE7BE4D4CF96B3A09D7_7455", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكن لي نعاونك اليوم؟ عندك شي سؤال أو مهتم بشي خدمة معينة؟", "created_at": "2026-03-15T10:28:45.159063", "media_url": null, "media_mime_type": null}, {"id": 5089, "message_id": "3A7D1C3F9278F92EB5A8", "sender": "user", "message_type": "text", "content": "https://youtu.be/asTmSbLDNTA?si=j7kRb44mvWCFjgdY", "created_at": "2026-03-16T01:39:57.412683", "media_url": null, "media_mime_type": null}, {"id": 5090, "message_id": "bot_3A7D1C3F9278F92EB5A8_4698", "sender": "bot", "message_type": "text", "content": "كنعتدر، ما يمكنش ليا نفتح الروابط مباشرة. واش تقدر تقولي شنو محتوى الرابط أو كيفاش نقدر نعاونك به؟ 😊", "created_at": "2026-03-16T01:40:07.982729", "media_url": null, "media_mime_type": null}]...
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كنعتدر، ما يمكنش ليا نفتح الروابط مباشرة. واش تقدر كنعتدر، ما يمكنش ليا نفتح الروابط مباشرة. واش تقدر تقولي شنو محتوى الرابط أو كيفاش نقدر نعاونك به؟ 😊...
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[{"id": 4844, "message_id": "3 [{"id": 4844, "message_id": "3A28369930AF5CC008E7", "sender": "user", "message_type": "text", "content": "DaBiOm34!@", "created_at": "2026-03-15T08:49:03.020223", "media_url": null, "media_mime_type": null}, {"id": 4845, "message_id": "bot_3A28369930AF5CC008E7_3151", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-15T08:49:12.683422", "media_url": null, "media_mime_type": null}, {"id": 4895, "message_id": "3AE7BE4D4CF96B3A09D7", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-03-15T10:28:35.357371", "media_url": null, "media_mime_type": null}, {"id": 4896, "message_id": "bot_3AE7BE4D4CF96B3A09D7_7455", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكن لي نعاونك اليوم؟ عندك شي سؤال أو مهتم بشي خدمة معينة؟", "created_at": "2026-03-15T10:28:45.159063", "media_url": null, "media_mime_type": null}, {"id": 5089, "message_id": "3A7D1C3F9278F92EB5A8", "sender": "user", "message_type": "text", "content": "https://youtu.be/asTmSbLDNTA?si=j7kRb44mvWCFjgdY", "created_at": "2026-03-16T01:39:57.412683", "media_url": null, "media_mime_type": null}, {"id": 5090, "message_id": "bot_3A7D1C3F9278F92EB5A8_4698", "sender": "bot", "message_type": "text", "content": "كنعتدر، ما يمكنش ليا نفتح الروابط مباشرة. واش تقدر تقولي شنو محتوى الرابط أو كيفاش نقدر نعاونك به؟ 😊", "created_at": "2026-03-16T01:40:07.982729", "media_url": null, "media_mime_type": null}, {"id": 5270, "message_id": "2ADF27EBA0E5D41BFDFB", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:42.168509", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/932/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5271, "message_id": "2AF23682D37AC87F40E2", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:42.262497", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/933/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5272, "message_id": "2A6820F7AABD37A28174", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:43.346058", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/934/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6742, "message_id": "3ACBC893EB492B7C8B20", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-03-22T01:12:24.984656", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1339/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6743, "message_id": "3A2B42B61F64BFC67C93", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-03-22T01:13:55.199354", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1340/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6744, "message_id": "bot_3A2B42B61F64BFC67C93_6415", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-22T01:14:11.762239", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر تو كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟...
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[{"id": 4895, "message_id": "3 [{"id": 4895, "message_id": "3AE7BE4D4CF96B3A09D7", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-03-15T10:28:35.357371", "media_url": null, "media_mime_type": null}, {"id": 4896, "message_id": "bot_3AE7BE4D4CF96B3A09D7_7455", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكن لي نعاونك اليوم؟ عندك شي سؤال أو مهتم بشي خدمة معينة؟", "created_at": "2026-03-15T10:28:45.159063", "media_url": null, "media_mime_type": null}, {"id": 5089, "message_id": "3A7D1C3F9278F92EB5A8", "sender": "user", "message_type": "text", "content": "https://youtu.be/asTmSbLDNTA?si=j7kRb44mvWCFjgdY", "created_at": "2026-03-16T01:39:57.412683", "media_url": null, "media_mime_type": null}, {"id": 5090, "message_id": "bot_3A7D1C3F9278F92EB5A8_4698", "sender": "bot", "message_type": "text", "content": "كنعتدر، ما يمكنش ليا نفتح الروابط مباشرة. واش تقدر تقولي شنو محتوى الرابط أو كيفاش نقدر نعاونك به؟ 😊", "created_at": "2026-03-16T01:40:07.982729", "media_url": null, "media_mime_type": null}, {"id": 5270, "message_id": "2ADF27EBA0E5D41BFDFB", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:42.168509", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/932/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5271, "message_id": "2AF23682D37AC87F40E2", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:42.262497", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/933/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5272, "message_id": "2A6820F7AABD37A28174", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:43.346058", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/934/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6742, "message_id": "3ACBC893EB492B7C8B20", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-03-22T01:12:24.984656", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1339/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6743, "message_id": "3A2B42B61F64BFC67C93", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-03-22T01:13:55.199354", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1340/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6744, "message_id": "bot_3A2B42B61F64BFC67C93_6415", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-22T01:14:11.762239", "media_url": null, "media_mime_type": null}, {"id": 6745, "message_id": "3AC19AA1238E5896D48F", "sender": "user", "message_type": "voice", "content": "[Voice message] تفضل، هذه هي النسخة المكتوبة للمقطع الصوتي:\n\n\"السلام عليكم دكتور، لاباس عليك؟ مزيان؟ كلشي مزيان؟ عافاك ما كرهتش نعرف le pricing ديال le service ديالكم عافاك.\"", "created_at": "2026-03-22T01:21:42.802197", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1341/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6746, "message_id": "bot_3AC19AA1238E5896D48F_9599", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟\n\nبالنسبة للسعر، كيختلف حسب حجم الرسائل اللي كتوصلو بيها — وهاد الشي كنحددو معاكم خلال المكالمة. اللي متأكدين منه هو أن الثمن ما عمره كان عائق لزبنائنا. المكالمة كتدوم 5 دقائق فقط. واش عندك شي وقت هاد السيمانة باش نديروها؟", "created_at": "2026-03-22T01:22:01.314966", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخ وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟
بالنسبة للسعر، كيختلف حسب حجم الرسائل اللي كتوصلو بيها — وهاد الشي كنحددو معاكم خلال المكالمة. اللي متأكدين منه هو أن الثمن ما عمره كان عائق لزبنائنا. المكالمة كتدوم 5 دقائق فقط. واش عندك شي وقت هاد السيمانة باش نديروها؟...
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[{"id": 5089, "message_id": "3 [{"id": 5089, "message_id": "3A7D1C3F9278F92EB5A8", "sender": "user", "message_type": "text", "content": "https://youtu.be/asTmSbLDNTA?si=j7kRb44mvWCFjgdY", "created_at": "2026-03-16T01:39:57.412683", "media_url": null, "media_mime_type": null}, {"id": 5090, "message_id": "bot_3A7D1C3F9278F92EB5A8_4698", "sender": "bot", "message_type": "text", "content": "كنعتدر، ما يمكنش ليا نفتح الروابط مباشرة. واش تقدر تقولي شنو محتوى الرابط أو كيفاش نقدر نعاونك به؟ 😊", "created_at": "2026-03-16T01:40:07.982729", "media_url": null, "media_mime_type": null}, {"id": 5270, "message_id": "2ADF27EBA0E5D41BFDFB", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:42.168509", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/932/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5271, "message_id": "2AF23682D37AC87F40E2", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:42.262497", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/933/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5272, "message_id": "2A6820F7AABD37A28174", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:43.346058", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/934/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6742, "message_id": "3ACBC893EB492B7C8B20", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-03-22T01:12:24.984656", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1339/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6743, "message_id": "3A2B42B61F64BFC67C93", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-03-22T01:13:55.199354", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1340/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6744, "message_id": "bot_3A2B42B61F64BFC67C93_6415", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-22T01:14:11.762239", "media_url": null, "media_mime_type": null}, {"id": 6745, "message_id": "3AC19AA1238E5896D48F", "sender": "user", "message_type": "voice", "content": "[Voice message] تفضل، هذه هي النسخة المكتوبة للمقطع الصوتي:\n\n\"السلام عليكم دكتور، لاباس عليك؟ مزيان؟ كلشي مزيان؟ عافاك ما كرهتش نعرف le pricing ديال le service ديالكم عافاك.\"", "created_at": "2026-03-22T01:21:42.802197", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1341/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6746, "message_id": "bot_3AC19AA1238E5896D48F_9599", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟\n\nبالنسبة للسعر، كيختلف حسب حجم الرسائل اللي كتوصلو بيها — وهاد الشي كنحددو معاكم خلال المكالمة. اللي متأكدين منه هو أن الثمن ما عمره كان عائق لزبنائنا. المكالمة كتدوم 5 دقائق فقط. واش عندك شي وقت هاد السيمانة باش نديروها؟", "created_at": "2026-03-22T01:22:01.314966", "media_url": null, "media_mime_type": null}, {"id": 6747, "message_id": "3AEA234B601AFBF06842", "sender": "user", "message_type": "text", "content": "Ah ghda", "created_at": "2026-03-22T01:22:30.392071", "media_url": null, "media_mime_type": null}, {"id": 6748, "message_id": "bot_3AEA234B601AFBF06842_1095", "sender": "bot", "message_type": "text", "content": "واخا، واش تقدر تقولي ليا الوقت اللي كيناسبك غدا، واش الصباح ولا العشية؟ 😊", "created_at": "2026-03-22T01:22:40.982335", "media_url": null, "media_mime_type": null}]...
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واخا، واش تقدر تقولي ليا الوقت اللي كيناسبك غدا، و واخا، واش تقدر تقولي ليا الوقت اللي كيناسبك غدا، واش الصباح ولا العشية؟ 😊...
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[{"id": 5270, "message_id": "2 [{"id": 5270, "message_id": "2ADF27EBA0E5D41BFDFB", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:42.168509", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/932/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5271, "message_id": "2AF23682D37AC87F40E2", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:42.262497", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/933/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5272, "message_id": "2A6820F7AABD37A28174", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:43.346058", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/934/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6742, "message_id": "3ACBC893EB492B7C8B20", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-03-22T01:12:24.984656", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1339/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6743, "message_id": "3A2B42B61F64BFC67C93", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-03-22T01:13:55.199354", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1340/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6744, "message_id": "bot_3A2B42B61F64BFC67C93_6415", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-22T01:14:11.762239", "media_url": null, "media_mime_type": null}, {"id": 6745, "message_id": "3AC19AA1238E5896D48F", "sender": "user", "message_type": "voice", "content": "[Voice message] تفضل، هذه هي النسخة المكتوبة للمقطع الصوتي:\n\n\"السلام عليكم دكتور، لاباس عليك؟ مزيان؟ كلشي مزيان؟ عافاك ما كرهتش نعرف le pricing ديال le service ديالكم عافاك.\"", "created_at": "2026-03-22T01:21:42.802197", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1341/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6746, "message_id": "bot_3AC19AA1238E5896D48F_9599", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟\n\nبالنسبة للسعر، كيختلف حسب حجم الرسائل اللي كتوصلو بيها — وهاد الشي كنحددو معاكم خلال المكالمة. اللي متأكدين منه هو أن الثمن ما عمره كان عائق لزبنائنا. المكالمة كتدوم 5 دقائق فقط. واش عندك شي وقت هاد السيمانة باش نديروها؟", "created_at": "2026-03-22T01:22:01.314966", "media_url": null, "media_mime_type": null}, {"id": 6747, "message_id": "3AEA234B601AFBF06842", "sender": "user", "message_type": "text", "content": "Ah ghda", "created_at": "2026-03-22T01:22:30.392071", "media_url": null, "media_mime_type": null}, {"id": 6748, "message_id": "bot_3AEA234B601AFBF06842_1095", "sender": "bot", "message_type": "text", "content": "واخا، واش تقدر تقولي ليا الوقت اللي كيناسبك غدا، واش الصباح ولا العشية؟ 😊", "created_at": "2026-03-22T01:22:40.982335", "media_url": null, "media_mime_type": null}, {"id": 6749, "message_id": "3AE1D98B750F4332DB48", "sender": "user", "message_type": "text", "content": "Sba7", "created_at": "2026-03-22T01:23:47.772244", "media_url": null, "media_mime_type": null}, {"id": 6750, "message_id": "bot_3AE1D98B750F4332DB48_9203", "sender": "bot", "message_type": "text", "content": "مزيان، غدا الصباح. واش كيناسبك شي ساعة محددة باش نتصلو بيك؟ 😊", "created_at": "2026-03-22T01:23:58.032926", "media_url": null, "media_mime_type": null}]...
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مزيان، غدا الصباح. واش كيناسبك شي ساعة محددة باش ن مزيان، غدا الصباح. واش كيناسبك شي ساعة محددة باش نتصلو بيك؟ 😊...
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[{"id": 5272, "message_id": "2 [{"id": 5272, "message_id": "2A6820F7AABD37A28174", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:43.346058", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/934/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6742, "message_id": "3ACBC893EB492B7C8B20", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-03-22T01:12:24.984656", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1339/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6743, "message_id": "3A2B42B61F64BFC67C93", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-03-22T01:13:55.199354", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1340/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6744, "message_id": "bot_3A2B42B61F64BFC67C93_6415", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-22T01:14:11.762239", "media_url": null, "media_mime_type": null}, {"id": 6745, "message_id": "3AC19AA1238E5896D48F", "sender": "user", "message_type": "voice", "content": "[Voice message] تفضل، هذه هي النسخة المكتوبة للمقطع الصوتي:\n\n\"السلام عليكم دكتور، لاباس عليك؟ مزيان؟ كلشي مزيان؟ عافاك ما كرهتش نعرف le pricing ديال le service ديالكم عافاك.\"", "created_at": "2026-03-22T01:21:42.802197", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1341/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6746, "message_id": "bot_3AC19AA1238E5896D48F_9599", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟\n\nبالنسبة للسعر، كيختلف حسب حجم الرسائل اللي كتوصلو بيها — وهاد الشي كنحددو معاكم خلال المكالمة. اللي متأكدين منه هو أن الثمن ما عمره كان عائق لزبنائنا. المكالمة كتدوم 5 دقائق فقط. واش عندك شي وقت هاد السيمانة باش نديروها؟", "created_at": "2026-03-22T01:22:01.314966", "media_url": null, "media_mime_type": null}, {"id": 6747, "message_id": "3AEA234B601AFBF06842", "sender": "user", "message_type": "text", "content": "Ah ghda", "created_at": "2026-03-22T01:22:30.392071", "media_url": null, "media_mime_type": null}, {"id": 6748, "message_id": "bot_3AEA234B601AFBF06842_1095", "sender": "bot", "message_type": "text", "content": "واخا، واش تقدر تقولي ليا الوقت اللي كيناسبك غدا، واش الصباح ولا العشية؟ 😊", "created_at": "2026-03-22T01:22:40.982335", "media_url": null, "media_mime_type": null}, {"id": 6749, "message_id": "3AE1D98B750F4332DB48", "sender": "user", "message_type": "text", "content": "Sba7", "created_at": "2026-03-22T01:23:47.772244", "media_url": null, "media_mime_type": null}, {"id": 6750, "message_id": "bot_3AE1D98B750F4332DB48_9203", "sender": "bot", "message_type": "text", "content": "مزيان، غدا الصباح. واش كيناسبك شي ساعة محددة باش نتصلو بيك؟ 😊", "created_at": "2026-03-22T01:23:58.032926", "media_url": null, "media_mime_type": null}, {"id": 6751, "message_id": "3A23504841B27800C899", "sender": "user", "message_type": "text", "content": "10", "created_at": "2026-03-22T01:24:11.863887", "media_url": null, "media_mime_type": null}, {"id": 6752, "message_id": "bot_3A23504841B27800C899_7085", "sender": "bot", "message_type": "text", "content": "غدا على الساعة 10 صباحًا غادي نتصلو بيك إن شاء الله. باش نكملو الإجراءات، واش ممكن تقولي ليا الإسم ديالك؟ 😊", "created_at": "2026-03-22T01:24:26.896541", "media_url": null, "media_mime_type": null}]...
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غدا على الساعة 10 صباحًا غادي نتصلو بيك إن شاء الل غدا على الساعة 10 صباحًا غادي نتصلو بيك إن شاء الله. باش نكملو الإجراءات، واش ممكن تقولي ليا الإسم ديالك؟ 😊...
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[{"id": 6743, "message_id": "3 [{"id": 6743, "message_id": "3A2B42B61F64BFC67C93", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-03-22T01:13:55.199354", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1340/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6744, "message_id": "bot_3A2B42B61F64BFC67C93_6415", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-22T01:14:11.762239", "media_url": null, "media_mime_type": null}, {"id": 6745, "message_id": "3AC19AA1238E5896D48F", "sender": "user", "message_type": "voice", "content": "[Voice message] تفضل، هذه هي النسخة المكتوبة للمقطع الصوتي:\n\n\"السلام عليكم دكتور، لاباس عليك؟ مزيان؟ كلشي مزيان؟ عافاك ما كرهتش نعرف le pricing ديال le service ديالكم عافاك.\"", "created_at": "2026-03-22T01:21:42.802197", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1341/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6746, "message_id": "bot_3AC19AA1238E5896D48F_9599", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟\n\nبالنسبة للسعر، كيختلف حسب حجم الرسائل اللي كتوصلو بيها — وهاد الشي كنحددو معاكم خلال المكالمة. اللي متأكدين منه هو أن الثمن ما عمره كان عائق لزبنائنا. المكالمة كتدوم 5 دقائق فقط. واش عندك شي وقت هاد السيمانة باش نديروها؟", "created_at": "2026-03-22T01:22:01.314966", "media_url": null, "media_mime_type": null}, {"id": 6747, "message_id": "3AEA234B601AFBF06842", "sender": "user", "message_type": "text", "content": "Ah ghda", "created_at": "2026-03-22T01:22:30.392071", "media_url": null, "media_mime_type": null}, {"id": 6748, "message_id": "bot_3AEA234B601AFBF06842_1095", "sender": "bot", "message_type": "text", "content": "واخا، واش تقدر تقولي ليا الوقت اللي كيناسبك غدا، واش الصباح ولا العشية؟ 😊", "created_at": "2026-03-22T01:22:40.982335", "media_url": null, "media_mime_type": null}, {"id": 6749, "message_id": "3AE1D98B750F4332DB48", "sender": "user", "message_type": "text", "content": "Sba7", "created_at": "2026-03-22T01:23:47.772244", "media_url": null, "media_mime_type": null}, {"id": 6750, "message_id": "bot_3AE1D98B750F4332DB48_9203", "sender": "bot", "message_type": "text", "content": "مزيان، غدا الصباح. واش كيناسبك شي ساعة محددة باش نتصلو بيك؟ 😊", "created_at": "2026-03-22T01:23:58.032926", "media_url": null, "media_mime_type": null}, {"id": 6751, "message_id": "3A23504841B27800C899", "sender": "user", "message_type": "text", "content": "10", "created_at": "2026-03-22T01:24:11.863887", "media_url": null, "media_mime_type": null}, {"id": 6752, "message_id": "bot_3A23504841B27800C899_7085", "sender": "bot", "message_type": "text", "content": "غدا على الساعة 10 صباحًا غادي نتصلو بيك إن شاء الله. باش نكملو الإجراءات، واش ممكن تقولي ليا الإسم ديالك؟ 😊", "created_at": "2026-03-22T01:24:26.896541", "media_url": null, "media_mime_type": null}, {"id": 6753, "message_id": "3ACEFD3D356AF14704ED", "sender": "user", "message_type": "text", "content": "Amine", "created_at": "2026-03-22T01:24:37.749688", "media_url": null, "media_mime_type": null}, {"id": 6754, "message_id": "bot_3ACEFD3D356AF14704ED_8774", "sender": "bot", "message_type": "text", "content": "شكرا بزاف، أمين 😊 فريقنا غادي يتواصل معاك غدا على الساعة 10 صباحًا. إلى اللقاء ونتمنى لك نهار موفق!", "created_at": "2026-03-22T01:24:48.547673", "media_url": null, "media_mime_type": null}]...
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شكرا بزاف، أمين 😊 فريقنا غادي يتواصل معاك غدا على شكرا بزاف، أمين 😊 فريقنا غادي يتواصل معاك غدا على الساعة 10 صباحًا. إلى اللقاء ونتمنى لك نهار موفق!...
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[{"id": 6746, "message_id": "b [{"id": 6746, "message_id": "bot_3AC19AA1238E5896D48F_9599", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟\n\nبالنسبة للسعر، كيختلف حسب حجم الرسائل اللي كتوصلو بيها — وهاد الشي كنحددو معاكم خلال المكالمة. اللي متأكدين منه هو أن الثمن ما عمره كان عائق لزبنائنا. المكالمة كتدوم 5 دقائق فقط. واش عندك شي وقت هاد السيمانة باش نديروها؟", "created_at": "2026-03-22T01:22:01.314966", "media_url": null, "media_mime_type": null}, {"id": 6747, "message_id": "3AEA234B601AFBF06842", "sender": "user", "message_type": "text", "content": "Ah ghda", "created_at": "2026-03-22T01:22:30.392071", "media_url": null, "media_mime_type": null}, {"id": 6748, "message_id": "bot_3AEA234B601AFBF06842_1095", "sender": "bot", "message_type": "text", "content": "واخا، واش تقدر تقولي ليا الوقت اللي كيناسبك غدا، واش الصباح ولا العشية؟ 😊", "created_at": "2026-03-22T01:22:40.982335", "media_url": null, "media_mime_type": null}, {"id": 6749, "message_id": "3AE1D98B750F4332DB48", "sender": "user", "message_type": "text", "content": "Sba7", "created_at": "2026-03-22T01:23:47.772244", "media_url": null, "media_mime_type": null}, {"id": 6750, "message_id": "bot_3AE1D98B750F4332DB48_9203", "sender": "bot", "message_type": "text", "content": "مزيان، غدا الصباح. واش كيناسبك شي ساعة محددة باش نتصلو بيك؟ 😊", "created_at": "2026-03-22T01:23:58.032926", "media_url": null, "media_mime_type": null}, {"id": 6751, "message_id": "3A23504841B27800C899", "sender": "user", "message_type": "text", "content": "10", "created_at": "2026-03-22T01:24:11.863887", "media_url": null, "media_mime_type": null}, {"id": 6752, "message_id": "bot_3A23504841B27800C899_7085", "sender": "bot", "message_type": "text", "content": "غدا على الساعة 10 صباحًا غادي نتصلو بيك إن شاء الله. باش نكملو الإجراءات، واش ممكن تقولي ليا الإسم ديالك؟ 😊", "created_at": "2026-03-22T01:24:26.896541", "media_url": null, "media_mime_type": null}, {"id": 6753, "message_id": "3ACEFD3D356AF14704ED", "sender": "user", "message_type": "text", "content": "Amine", "created_at": "2026-03-22T01:24:37.749688", "media_url": null, "media_mime_type": null}, {"id": 6754, "message_id": "bot_3ACEFD3D356AF14704ED_8774", "sender": "bot", "message_type": "text", "content": "شكرا بزاف، أمين 😊 فريقنا غادي يتواصل معاك غدا على الساعة 10 صباحًا. إلى اللقاء ونتمنى لك نهار موفق!", "created_at": "2026-03-22T01:24:48.547673", "media_url": null, "media_mime_type": null}, {"id": 6755, "message_id": "3AC33E4B7E82A6C70A64", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script and Latin script):\n\n**Arabic Script:**\n\"نتينا مزيان، وكلشي مزيان. دونك ماعرفتش صراحة غدا الصباح، واش غانكون مرتاح ولا لا، صراحة ماعرفتش.\"\n\n**Latin Script:**\n\"Ntina mzyan, w kolchi mzyan. Donc ma3reftch saraha gheda sbeh, wach ghan koun mertah wla la, saraha ma3reftch.\"", "created_at": "2026-03-22T01:25:37.395225", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1342/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6756, "message_id": "3A064AC733199F4DC150", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n**إنتينة مزيان، وكلشي مزيان، دبا ما عرفت صراحة واش غدا صباح واش غنكون مرتاح ولا لا، صراحة ما عرفتش.**\n\n***\n\n**Latin script transcription (for reference):**\n*Intina mzyan, w kolchi mzyan, daba ma 3reft saraha wach ghadda sbah wach ghan kon mertah wala la, saraha ma 3reftch.*", "created_at": "2026-03-22T01:26:23.677565", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1343/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6757, "message_id": "bot_3A064AC733199F4DC150_3912", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟ إذا كان عندك شي تغيير في الموعد أو شي حاجة أخرى، قولي ليا باش نكونو على نفس الصفحة. 😊", "created_at": "2026-03-22T01:26:43.865548", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر تو كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟ إذا كان عندك شي تغيير في الموعد أو شي حاجة أخرى، قولي ليا باش نكونو على نفس الصفحة. 😊...
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[{"id": 6748, "message_id": "b [{"id": 6748, "message_id": "bot_3AEA234B601AFBF06842_1095", "sender": "bot", "message_type": "text", "content": "واخا، واش تقدر تقولي ليا الوقت اللي كيناسبك غدا، واش الصباح ولا العشية؟ 😊", "created_at": "2026-03-22T01:22:40.982335", "media_url": null, "media_mime_type": null}, {"id": 6749, "message_id": "3AE1D98B750F4332DB48", "sender": "user", "message_type": "text", "content": "Sba7", "created_at": "2026-03-22T01:23:47.772244", "media_url": null, "media_mime_type": null}, {"id": 6750, "message_id": "bot_3AE1D98B750F4332DB48_9203", "sender": "bot", "message_type": "text", "content": "مزيان، غدا الصباح. واش كيناسبك شي ساعة محددة باش نتصلو بيك؟ 😊", "created_at": "2026-03-22T01:23:58.032926", "media_url": null, "media_mime_type": null}, {"id": 6751, "message_id": "3A23504841B27800C899", "sender": "user", "message_type": "text", "content": "10", "created_at": "2026-03-22T01:24:11.863887", "media_url": null, "media_mime_type": null}, {"id": 6752, "message_id": "bot_3A23504841B27800C899_7085", "sender": "bot", "message_type": "text", "content": "غدا على الساعة 10 صباحًا غادي نتصلو بيك إن شاء الله. باش نكملو الإجراءات، واش ممكن تقولي ليا الإسم ديالك؟ 😊", "created_at": "2026-03-22T01:24:26.896541", "media_url": null, "media_mime_type": null}, {"id": 6753, "message_id": "3ACEFD3D356AF14704ED", "sender": "user", "message_type": "text", "content": "Amine", "created_at": "2026-03-22T01:24:37.749688", "media_url": null, "media_mime_type": null}, {"id": 6754, "message_id": "bot_3ACEFD3D356AF14704ED_8774", "sender": "bot", "message_type": "text", "content": "شكرا بزاف، أمين 😊 فريقنا غادي يتواصل معاك غدا على الساعة 10 صباحًا. إلى اللقاء ونتمنى لك نهار موفق!", "created_at": "2026-03-22T01:24:48.547673", "media_url": null, "media_mime_type": null}, {"id": 6755, "message_id": "3AC33E4B7E82A6C70A64", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script and Latin script):\n\n**Arabic Script:**\n\"نتينا مزيان، وكلشي مزيان. دونك ماعرفتش صراحة غدا الصباح، واش غانكون مرتاح ولا لا، صراحة ماعرفتش.\"\n\n**Latin Script:**\n\"Ntina mzyan, w kolchi mzyan. Donc ma3reftch saraha gheda sbeh, wach ghan koun mertah wla la, saraha ma3reftch.\"", "created_at": "2026-03-22T01:25:37.395225", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1342/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6756, "message_id": "3A064AC733199F4DC150", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n**إنتينة مزيان، وكلشي مزيان، دبا ما عرفت صراحة واش غدا صباح واش غنكون مرتاح ولا لا، صراحة ما عرفتش.**\n\n***\n\n**Latin script transcription (for reference):**\n*Intina mzyan, w kolchi mzyan, daba ma 3reft saraha wach ghadda sbah wach ghan kon mertah wala la, saraha ma 3reftch.*", "created_at": "2026-03-22T01:26:23.677565", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1343/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6757, "message_id": "bot_3A064AC733199F4DC150_3912", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟ إذا كان عندك شي تغيير في الموعد أو شي حاجة أخرى، قولي ليا باش نكونو على نفس الصفحة. 😊", "created_at": "2026-03-22T01:26:43.865548", "media_url": null, "media_mime_type": null}, {"id": 6758, "message_id": "3A208D7D623FE6703C16", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio, which features a mix of French and Moroccan Darija:\n\n**Latin Script:**\n\"Bonjour, kidayrin ça va ? Euh, j'espère que ça va bien. Euh, bghit ghir nchouf m3ak ila nbedlou le timing dyal rdv s'il vous plaît. Wach momkin ?\"\n\n**Arabic Script (Darija) with French:**\n\"Bonjour، كيديرين ça va؟ Euh، j'espère que ça va bien. Euh، بغيت غير نشوف معاك إلى نبدلو le timing ديال rdv s'il vous plaît. واش ممكن؟\"\n\n**Translation (for context):**\n\"Hello, how are you all doing? Is everything okay? Uh, I hope you are doing well. Uh, I just wanted to see with you if we could change the timing of the appointment please. Is it possible?\"", "created_at": "2026-03-22T01:28:00.944885", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1344/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6759, "message_id": "bot_3A208D7D623FE6703C16_4831", "sender": "bot", "message_type": "text", "content": "Bonjour Amine 😊 Pas de souci, on peut ajuster le timing de l'appel. Quel créneau te conviendrait mieux pour demain ?", "created_at": "2026-03-22T01:28:20.477284", "media_url": null, "media_mime_type": null}]...
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Bonjour Amine 😊 Pas de souci, on peut ajuster le t Bonjour Amine 😊 Pas de souci, on peut ajuster le timing de l'appel. Quel créneau te conviendrait mieux pour demain ?...
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[{"id": 6750, "message_id": "b [{"id": 6750, "message_id": "bot_3AE1D98B750F4332DB48_9203", "sender": "bot", "message_type": "text", "content": "مزيان، غدا الصباح. واش كيناسبك شي ساعة محددة باش نتصلو بيك؟ 😊", "created_at": "2026-03-22T01:23:58.032926", "media_url": null, "media_mime_type": null}, {"id": 6751, "message_id": "3A23504841B27800C899", "sender": "user", "message_type": "text", "content": "10", "created_at": "2026-03-22T01:24:11.863887", "media_url": null, "media_mime_type": null}, {"id": 6752, "message_id": "bot_3A23504841B27800C899_7085", "sender": "bot", "message_type": "text", "content": "غدا على الساعة 10 صباحًا غادي نتصلو بيك إن شاء الله. باش نكملو الإجراءات، واش ممكن تقولي ليا الإسم ديالك؟ 😊", "created_at": "2026-03-22T01:24:26.896541", "media_url": null, "media_mime_type": null}, {"id": 6753, "message_id": "3ACEFD3D356AF14704ED", "sender": "user", "message_type": "text", "content": "Amine", "created_at": "2026-03-22T01:24:37.749688", "media_url": null, "media_mime_type": null}, {"id": 6754, "message_id": "bot_3ACEFD3D356AF14704ED_8774", "sender": "bot", "message_type": "text", "content": "شكرا بزاف، أمين 😊 فريقنا غادي يتواصل معاك غدا على الساعة 10 صباحًا. إلى اللقاء ونتمنى لك نهار موفق!", "created_at": "2026-03-22T01:24:48.547673", "media_url": null, "media_mime_type": null}, {"id": 6755, "message_id": "3AC33E4B7E82A6C70A64", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script and Latin script):\n\n**Arabic Script:**\n\"نتينا مزيان، وكلشي مزيان. دونك ماعرفتش صراحة غدا الصباح، واش غانكون مرتاح ولا لا، صراحة ماعرفتش.\"\n\n**Latin Script:**\n\"Ntina mzyan, w kolchi mzyan. Donc ma3reftch saraha gheda sbeh, wach ghan koun mertah wla la, saraha ma3reftch.\"", "created_at": "2026-03-22T01:25:37.395225", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1342/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6756, "message_id": "3A064AC733199F4DC150", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n**إنتينة مزيان، وكلشي مزيان، دبا ما عرفت صراحة واش غدا صباح واش غنكون مرتاح ولا لا، صراحة ما عرفتش.**\n\n***\n\n**Latin script transcription (for reference):**\n*Intina mzyan, w kolchi mzyan, daba ma 3reft saraha wach ghadda sbah wach ghan kon mertah wala la, saraha ma 3reftch.*", "created_at": "2026-03-22T01:26:23.677565", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1343/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6757, "message_id": "bot_3A064AC733199F4DC150_3912", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟ إذا كان عندك شي تغيير في الموعد أو شي حاجة أخرى، قولي ليا باش نكونو على نفس الصفحة. 😊", "created_at": "2026-03-22T01:26:43.865548", "media_url": null, "media_mime_type": null}, {"id": 6758, "message_id": "3A208D7D623FE6703C16", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio, which features a mix of French and Moroccan Darija:\n\n**Latin Script:**\n\"Bonjour, kidayrin ça va ? Euh, j'espère que ça va bien. Euh, bghit ghir nchouf m3ak ila nbedlou le timing dyal rdv s'il vous plaît. Wach momkin ?\"\n\n**Arabic Script (Darija) with French:**\n\"Bonjour، كيديرين ça va؟ Euh، j'espère que ça va bien. Euh، بغيت غير نشوف معاك إلى نبدلو le timing ديال rdv s'il vous plaît. واش ممكن؟\"\n\n**Translation (for context):**\n\"Hello, how are you all doing? Is everything okay? Uh, I hope you are doing well. Uh, I just wanted to see with you if we could change the timing of the appointment please. Is it possible?\"", "created_at": "2026-03-22T01:28:00.944885", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1344/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6759, "message_id": "bot_3A208D7D623FE6703C16_4831", "sender": "bot", "message_type": "text", "content": "Bonjour Amine 😊 Pas de souci, on peut ajuster le timing de l'appel. Quel créneau te conviendrait mieux pour demain ?", "created_at": "2026-03-22T01:28:20.477284", "media_url": null, "media_mime_type": null}, {"id": 6760, "message_id": "3AE7AF717FAA969730E9", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio:\n\n\"Hi, how are you doing? Doing good. Thanks so much. I would like to have like, to book an appointment tomorrow. Thank you so much. Have a nice day. Thank you.\"", "created_at": "2026-03-22T01:29:07.005315", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1345/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6761, "message_id": "bot_3AE7AF717FAA969730E9_2670", "sender": "bot", "message_type": "text", "content": "Bonjour Amine 😊 Merci pour ton message. Pour confirmer, tu souhaites réserver un rendez-vous pour demain. À quelle heure préfères-tu qu'on fixe l'appel ?", "created_at": "2026-03-22T01:29:21.053306", "media_url": null, "media_mime_type": null}]...
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Bonjour Amine 😊 Merci pour ton message. Pour confi Bonjour Amine 😊 Merci pour ton message. Pour confirmer, tu souhaites réserver un rendez-vous pour demain. À quelle heure préfères-tu qu'on fixe l'appel ?...
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[{"id": 6752, "message_id": "b [{"id": 6752, "message_id": "bot_3A23504841B27800C899_7085", "sender": "bot", "message_type": "text", "content": "غدا على الساعة 10 صباحًا غادي نتصلو بيك إن شاء الله. باش نكملو الإجراءات، واش ممكن تقولي ليا الإسم ديالك؟ 😊", "created_at": "2026-03-22T01:24:26.896541", "media_url": null, "media_mime_type": null}, {"id": 6753, "message_id": "3ACEFD3D356AF14704ED", "sender": "user", "message_type": "text", "content": "Amine", "created_at": "2026-03-22T01:24:37.749688", "media_url": null, "media_mime_type": null}, {"id": 6754, "message_id": "bot_3ACEFD3D356AF14704ED_8774", "sender": "bot", "message_type": "text", "content": "شكرا بزاف، أمين 😊 فريقنا غادي يتواصل معاك غدا على الساعة 10 صباحًا. إلى اللقاء ونتمنى لك نهار موفق!", "created_at": "2026-03-22T01:24:48.547673", "media_url": null, "media_mime_type": null}, {"id": 6755, "message_id": "3AC33E4B7E82A6C70A64", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script and Latin script):\n\n**Arabic Script:**\n\"نتينا مزيان، وكلشي مزيان. دونك ماعرفتش صراحة غدا الصباح، واش غانكون مرتاح ولا لا، صراحة ماعرفتش.\"\n\n**Latin Script:**\n\"Ntina mzyan, w kolchi mzyan. Donc ma3reftch saraha gheda sbeh, wach ghan koun mertah wla la, saraha ma3reftch.\"", "created_at": "2026-03-22T01:25:37.395225", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1342/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6756, "message_id": "3A064AC733199F4DC150", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n**إنتينة مزيان، وكلشي مزيان، دبا ما عرفت صراحة واش غدا صباح واش غنكون مرتاح ولا لا، صراحة ما عرفتش.**\n\n***\n\n**Latin script transcription (for reference):**\n*Intina mzyan, w kolchi mzyan, daba ma 3reft saraha wach ghadda sbah wach ghan kon mertah wala la, saraha ma 3reftch.*", "created_at": "2026-03-22T01:26:23.677565", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1343/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6757, "message_id": "bot_3A064AC733199F4DC150_3912", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟ إذا كان عندك شي تغيير في الموعد أو شي حاجة أخرى، قولي ليا باش نكونو على نفس الصفحة. 😊", "created_at": "2026-03-22T01:26:43.865548", "media_url": null, "media_mime_type": null}, {"id": 6758, "message_id": "3A208D7D623FE6703C16", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio, which features a mix of French and Moroccan Darija:\n\n**Latin Script:**\n\"Bonjour, kidayrin ça va ? Euh, j'espère que ça va bien. Euh, bghit ghir nchouf m3ak ila nbedlou le timing dyal rdv s'il vous plaît. Wach momkin ?\"\n\n**Arabic Script (Darija) with French:**\n\"Bonjour، كيديرين ça va؟ Euh، j'espère que ça va bien. Euh، بغيت غير نشوف معاك إلى نبدلو le timing ديال rdv s'il vous plaît. واش ممكن؟\"\n\n**Translation (for context):**\n\"Hello, how are you all doing? Is everything okay? Uh, I hope you are doing well. Uh, I just wanted to see with you if we could change the timing of the appointment please. Is it possible?\"", "created_at": "2026-03-22T01:28:00.944885", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1344/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6759, "message_id": "bot_3A208D7D623FE6703C16_4831", "sender": "bot", "message_type": "text", "content": "Bonjour Amine 😊 Pas de souci, on peut ajuster le timing de l'appel. Quel créneau te conviendrait mieux pour demain ?", "created_at": "2026-03-22T01:28:20.477284", "media_url": null, "media_mime_type": null}, {"id": 6760, "message_id": "3AE7AF717FAA969730E9", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio:\n\n\"Hi, how are you doing? Doing good. Thanks so much. I would like to have like, to book an appointment tomorrow. Thank you so much. Have a nice day. Thank you.\"", "created_at": "2026-03-22T01:29:07.005315", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1345/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6761, "message_id": "bot_3AE7AF717FAA969730E9_2670", "sender": "bot", "message_type": "text", "content": "Bonjour Amine 😊 Merci pour ton message. Pour confirmer, tu souhaites réserver un rendez-vous pour demain. À quelle heure préfères-tu qu'on fixe l'appel ?", "created_at": "2026-03-22T01:29:21.053306", "media_url": null, "media_mime_type": null}, {"id": 6782, "message_id": "3A0185AA399BC68BE315", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم، صافا مزيان؟ كلشي مزيان؟", "created_at": "2026-03-23T17:15:31.506197", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1351/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6783, "message_id": "bot_3A0185AA399BC68BE315_9499", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ واش كاين شي حاجة أخرى نقدر نعاونك بها؟", "created_at": "2026-03-23T17:15:50.589747", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخ وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ واش كاين شي حاجة أخرى نقدر نعاونك بها؟...
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[{"id": 6755, "message_id": "3 [{"id": 6755, "message_id": "3AC33E4B7E82A6C70A64", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script and Latin script):\n\n**Arabic Script:**\n\"نتينا مزيان، وكلشي مزيان. دونك ماعرفتش صراحة غدا الصباح، واش غانكون مرتاح ولا لا، صراحة ماعرفتش.\"\n\n**Latin Script:**\n\"Ntina mzyan, w kolchi mzyan. Donc ma3reftch saraha gheda sbeh, wach ghan koun mertah wla la, saraha ma3reftch.\"", "created_at": "2026-03-22T01:25:37.395225", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1342/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6756, "message_id": "3A064AC733199F4DC150", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n**إنتينة مزيان، وكلشي مزيان، دبا ما عرفت صراحة واش غدا صباح واش غنكون مرتاح ولا لا، صراحة ما عرفتش.**\n\n***\n\n**Latin script transcription (for reference):**\n*Intina mzyan, w kolchi mzyan, daba ma 3reft saraha wach ghadda sbah wach ghan kon mertah wala la, saraha ma 3reftch.*", "created_at": "2026-03-22T01:26:23.677565", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1343/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6757, "message_id": "bot_3A064AC733199F4DC150_3912", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟ إذا كان عندك شي تغيير في الموعد أو شي حاجة أخرى، قولي ليا باش نكونو على نفس الصفحة. 😊", "created_at": "2026-03-22T01:26:43.865548", "media_url": null, "media_mime_type": null}, {"id": 6758, "message_id": "3A208D7D623FE6703C16", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio, which features a mix of French and Moroccan Darija:\n\n**Latin Script:**\n\"Bonjour, kidayrin ça va ? Euh, j'espère que ça va bien. Euh, bghit ghir nchouf m3ak ila nbedlou le timing dyal rdv s'il vous plaît. Wach momkin ?\"\n\n**Arabic Script (Darija) with French:**\n\"Bonjour، كيديرين ça va؟ Euh، j'espère que ça va bien. Euh، بغيت غير نشوف معاك إلى نبدلو le timing ديال rdv s'il vous plaît. واش ممكن؟\"\n\n**Translation (for context):**\n\"Hello, how are you all doing? Is everything okay? Uh, I hope you are doing well. Uh, I just wanted to see with you if we could change the timing of the appointment please. Is it possible?\"", "created_at": "2026-03-22T01:28:00.944885", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1344/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6759, "message_id": "bot_3A208D7D623FE6703C16_4831", "sender": "bot", "message_type": "text", "content": "Bonjour Amine 😊 Pas de souci, on peut ajuster le timing de l'appel. Quel créneau te conviendrait mieux pour demain ?", "created_at": "2026-03-22T01:28:20.477284", "media_url": null, "media_mime_type": null}, {"id": 6760, "message_id": "3AE7AF717FAA969730E9", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio:\n\n\"Hi, how are you doing? Doing good. Thanks so much. I would like to have like, to book an appointment tomorrow. Thank you so much. Have a nice day. Thank you.\"", "created_at": "2026-03-22T01:29:07.005315", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1345/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6761, "message_id": "bot_3AE7AF717FAA969730E9_2670", "sender": "bot", "message_type": "text", "content": "Bonjour Amine 😊 Merci pour ton message. Pour confirmer, tu souhaites réserver un rendez-vous pour demain. À quelle heure préfères-tu qu'on fixe l'appel ?", "created_at": "2026-03-22T01:29:21.053306", "media_url": null, "media_mime_type": null}, {"id": 6782, "message_id": "3A0185AA399BC68BE315", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم، صافا مزيان؟ كلشي مزيان؟", "created_at": "2026-03-23T17:15:31.506197", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1351/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6783, "message_id": "bot_3A0185AA399BC68BE315_9499", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ واش كاين شي حاجة أخرى نقدر نعاونك بها؟", "created_at": "2026-03-23T17:15:50.589747", "media_url": null, "media_mime_type": null}, {"id": 6784, "message_id": "3AAAE5A14B07078903D2", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: 1) What I can see:\n- The image shows teeth with noticeable redness and swelling in the gums.\n\n2) What this could indicate (non-diagnostic):\n- This might suggest gingivitis or another form of gum inflammation.\n\n3) What you can do now:\n- Maintain good oral hygiene by brushing and flossing regularly.\n- Consider using an antiseptic mouthwash.\n- Avoid irritating foods or habits (e.g., smoking).\n\n4) When to seek urgent care:\n- If there is severe pain, intense swelling, or bleeding that doesn't stop, seek immediate care.\n\n5) Disclaimer + consultation offer:\n- “I’m an AI assistant, not a medical professional. This is general guidance based on the image only and is not a diagnosis.”\n- “If you want, I can help you book a consultation now.”\n\nUser message context: 1) What I can see:\n- The image shows upper and lower teeth with visible redness and swelling of the gums. Some teeth appear to be misaligned or crowded.\n\n2) What this could indicate (non-diagnostic):\n- The redness and swelling could suggest gingivitis or gum inflammation. Tooth misalignment can be due to crowding or orthodontic issues.\n\n3) What you can do now:\n- Maintain good oral hygiene by brushing and flossing regularly to reduce plaque buildup.\n- Use a soft-bristled toothbrush to prevent further irritation.\n- Consider using an antiseptic mouthwash to help reduce gum inflammation.\n\n4) When to seek urgent care:\n- If you experience severe pain, heavy bleeding, or pus, seek dental care immediately.\n\n5) Disclaimer + consultation offer:\n- “I’m an AI assistant, not a medical professional. This is general guidance based on the image only and is not a diagnosis.”\n- “If you want, I can help you book a consultation now.”", "created_at": "2026-03-23T17:20:11.222346", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1352/download", "media_mime_type": "image/jpeg"}, {"id": 6785, "message_id": "3AFF619FA9D908CF059B", "sender": "user", "message_type": "text", "content": "Chof snani kfch dayrin", "created_at": "2026-03-23T17:20:18.518866", "media_url": null, "media_mime_type": null}, {"id": 6786, "message_id": "bot_3AFF619FA9D908CF059B_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T17:20:38.257387", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر تو كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟...
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[{"id": 6757, "message_id": "b [{"id": 6757, "message_id": "bot_3A064AC733199F4DC150_3912", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟ إذا كان عندك شي تغيير في الموعد أو شي حاجة أخرى، قولي ليا باش نكونو على نفس الصفحة. 😊", "created_at": "2026-03-22T01:26:43.865548", "media_url": null, "media_mime_type": null}, {"id": 6758, "message_id": "3A208D7D623FE6703C16", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio, which features a mix of French and Moroccan Darija:\n\n**Latin Script:**\n\"Bonjour, kidayrin ça va ? Euh, j'espère que ça va bien. Euh, bghit ghir nchouf m3ak ila nbedlou le timing dyal rdv s'il vous plaît. Wach momkin ?\"\n\n**Arabic Script (Darija) with French:**\n\"Bonjour، كيديرين ça va؟ Euh، j'espère que ça va bien. Euh، بغيت غير نشوف معاك إلى نبدلو le timing ديال rdv s'il vous plaît. واش ممكن؟\"\n\n**Translation (for context):**\n\"Hello, how are you all doing? Is everything okay? Uh, I hope you are doing well. Uh, I just wanted to see with you if we could change the timing of the appointment please. Is it possible?\"", "created_at": "2026-03-22T01:28:00.944885", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1344/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6759, "message_id": "bot_3A208D7D623FE6703C16_4831", "sender": "bot", "message_type": "text", "content": "Bonjour Amine 😊 Pas de souci, on peut ajuster le timing de l'appel. Quel créneau te conviendrait mieux pour demain ?", "created_at": "2026-03-22T01:28:20.477284", "media_url": null, "media_mime_type": null}, {"id": 6760, "message_id": "3AE7AF717FAA969730E9", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio:\n\n\"Hi, how are you doing? Doing good. Thanks so much. I would like to have like, to book an appointment tomorrow. Thank you so much. Have a nice day. Thank you.\"", "created_at": "2026-03-22T01:29:07.005315", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1345/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6761, "message_id": "bot_3AE7AF717FAA969730E9_2670", "sender": "bot", "message_type": "text", "content": "Bonjour Amine 😊 Merci pour ton message. Pour confirmer, tu souhaites réserver un rendez-vous pour demain. À quelle heure préfères-tu qu'on fixe l'appel ?", "created_at": "2026-03-22T01:29:21.053306", "media_url": null, "media_mime_type": null}, {"id": 6782, "message_id": "3A0185AA399BC68BE315", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم، صافا مزيان؟ كلشي مزيان؟", "created_at": "2026-03-23T17:15:31.506197", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1351/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6783, "message_id": "bot_3A0185AA399BC68BE315_9499", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ واش كاين شي حاجة أخرى نقدر نعاونك بها؟", "created_at": "2026-03-23T17:15:50.589747", "media_url": null, "media_mime_type": null}, {"id": 6784, "message_id": "3AAAE5A14B07078903D2", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: 1) What I can see:\n- The image shows teeth with noticeable redness and swelling in the gums.\n\n2) What this could indicate (non-diagnostic):\n- This might suggest gingivitis or another form of gum inflammation.\n\n3) What you can do now:\n- Maintain good oral hygiene by brushing and flossing regularly.\n- Consider using an antiseptic mouthwash.\n- Avoid irritating foods or habits (e.g., smoking).\n\n4) When to seek urgent care:\n- If there is severe pain, intense swelling, or bleeding that doesn't stop, seek immediate care.\n\n5) Disclaimer + consultation offer:\n- “I’m an AI assistant, not a medical professional. This is general guidance based on the image only and is not a diagnosis.”\n- “If you want, I can help you book a consultation now.”\n\nUser message context: 1) What I can see:\n- The image shows upper and lower teeth with visible redness and swelling of the gums. Some teeth appear to be misaligned or crowded.\n\n2) What this could indicate (non-diagnostic):\n- The redness and swelling could suggest gingivitis or gum inflammation. Tooth misalignment can be due to crowding or orthodontic issues.\n\n3) What you can do now:\n- Maintain good oral hygiene by brushing and flossing regularly to reduce plaque buildup.\n- Use a soft-bristled toothbrush to prevent further irritation.\n- Consider using an antiseptic mouthwash to help reduce gum inflammation.\n\n4) When to seek urgent care:\n- If you experience severe pain, heavy bleeding, or pus, seek dental care immediately.\n\n5) Disclaimer + consultation offer:\n- “I’m an AI assistant, not a medical professional. This is general guidance based on the image only and is not a diagnosis.”\n- “If you want, I can help you book a consultation now.”", "created_at": "2026-03-23T17:20:11.222346", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1352/download", "media_mime_type": "image/jpeg"}, {"id": 6785, "message_id": "3AFF619FA9D908CF059B", "sender": "user", "message_type": "text", "content": "Chof snani kfch dayrin", "created_at": "2026-03-23T17:20:18.518866", "media_url": null, "media_mime_type": null}, {"id": 6786, "message_id": "bot_3AFF619FA9D908CF059B_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T17:20:38.257387", "media_url": null, "media_mime_type": null}, {"id": 6791, "message_id": "3A5E288157796F653971", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"gums appear red around the upper and lower teeth\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"tooth alignment issue\",\n \"evidence\": \"noticeable misalignment of the teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness of the gums around teeth\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"teeth appear misaligned\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"due to visible gum redness and potential inflammation\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"apparent misalignment of teeth observed\"\n }\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"visible redness on the gums\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"teeth misalignment\",\n \"evidence\": \"visible crowding of teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness on the gums\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"visible crowding of teeth\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"gum redness is apparent\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"visible crowding of teeth\"\n }\n ],\n \"no_apparent_issue\": {\n \"value\": false,", "created_at": "2026-03-23T19:01:43.561577", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1356/download", "media_mime_type": "image/jpeg"}, {"id": 6792, "message_id": "bot_3A5E288157796F653971_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T19:02:10.620688", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر تو كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟...
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[{"id": 6759, "message_id": "b [{"id": 6759, "message_id": "bot_3A208D7D623FE6703C16_4831", "sender": "bot", "message_type": "text", "content": "Bonjour Amine 😊 Pas de souci, on peut ajuster le timing de l'appel. Quel créneau te conviendrait mieux pour demain ?", "created_at": "2026-03-22T01:28:20.477284", "media_url": null, "media_mime_type": null}, {"id": 6760, "message_id": "3AE7AF717FAA969730E9", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio:\n\n\"Hi, how are you doing? Doing good. Thanks so much. I would like to have like, to book an appointment tomorrow. Thank you so much. Have a nice day. Thank you.\"", "created_at": "2026-03-22T01:29:07.005315", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1345/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6761, "message_id": "bot_3AE7AF717FAA969730E9_2670", "sender": "bot", "message_type": "text", "content": "Bonjour Amine 😊 Merci pour ton message. Pour confirmer, tu souhaites réserver un rendez-vous pour demain. À quelle heure préfères-tu qu'on fixe l'appel ?", "created_at": "2026-03-22T01:29:21.053306", "media_url": null, "media_mime_type": null}, {"id": 6782, "message_id": "3A0185AA399BC68BE315", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم، صافا مزيان؟ كلشي مزيان؟", "created_at": "2026-03-23T17:15:31.506197", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1351/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6783, "message_id": "bot_3A0185AA399BC68BE315_9499", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ واش كاين شي حاجة أخرى نقدر نعاونك بها؟", "created_at": "2026-03-23T17:15:50.589747", "media_url": null, "media_mime_type": null}, {"id": 6784, "message_id": "3AAAE5A14B07078903D2", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: 1) What I can see:\n- The image shows teeth with noticeable redness and swelling in the gums.\n\n2) What this could indicate (non-diagnostic):\n- This might suggest gingivitis or another form of gum inflammation.\n\n3) What you can do now:\n- Maintain good oral hygiene by brushing and flossing regularly.\n- Consider using an antiseptic mouthwash.\n- Avoid irritating foods or habits (e.g., smoking).\n\n4) When to seek urgent care:\n- If there is severe pain, intense swelling, or bleeding that doesn't stop, seek immediate care.\n\n5) Disclaimer + consultation offer:\n- “I’m an AI assistant, not a medical professional. This is general guidance based on the image only and is not a diagnosis.”\n- “If you want, I can help you book a consultation now.”\n\nUser message context: 1) What I can see:\n- The image shows upper and lower teeth with visible redness and swelling of the gums. Some teeth appear to be misaligned or crowded.\n\n2) What this could indicate (non-diagnostic):\n- The redness and swelling could suggest gingivitis or gum inflammation. Tooth misalignment can be due to crowding or orthodontic issues.\n\n3) What you can do now:\n- Maintain good oral hygiene by brushing and flossing regularly to reduce plaque buildup.\n- Use a soft-bristled toothbrush to prevent further irritation.\n- Consider using an antiseptic mouthwash to help reduce gum inflammation.\n\n4) When to seek urgent care:\n- If you experience severe pain, heavy bleeding, or pus, seek dental care immediately.\n\n5) Disclaimer + consultation offer:\n- “I’m an AI assistant, not a medical professional. This is general guidance based on the image only and is not a diagnosis.”\n- “If you want, I can help you book a consultation now.”", "created_at": "2026-03-23T17:20:11.222346", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1352/download", "media_mime_type": "image/jpeg"}, {"id": 6785, "message_id": "3AFF619FA9D908CF059B", "sender": "user", "message_type": "text", "content": "Chof snani kfch dayrin", "created_at": "2026-03-23T17:20:18.518866", "media_url": null, "media_mime_type": null}, {"id": 6786, "message_id": "bot_3AFF619FA9D908CF059B_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T17:20:38.257387", "media_url": null, "media_mime_type": null}, {"id": 6791, "message_id": "3A5E288157796F653971", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"gums appear red around the upper and lower teeth\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"tooth alignment issue\",\n \"evidence\": \"noticeable misalignment of the teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness of the gums around teeth\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"teeth appear misaligned\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"due to visible gum redness and potential inflammation\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"apparent misalignment of teeth observed\"\n }\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"visible redness on the gums\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"teeth misalignment\",\n \"evidence\": \"visible crowding of teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness on the gums\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"visible crowding of teeth\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"gum redness is apparent\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"visible crowding of teeth\"\n }\n ],\n \"no_apparent_issue\": {\n \"value\": false,", "created_at": "2026-03-23T19:01:43.561577", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1356/download", "media_mime_type": "image/jpeg"}, {"id": 6792, "message_id": "bot_3A5E288157796F653971_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T19:02:10.620688", "media_url": null, "media_mime_type": null}, {"id": 6793, "message_id": "3A27C94BA534806F22B7", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (Arabic script):\n\n**السلام عليكم أختي شيفاء، كيديرة بخير لاباس عليك؟ بخير؟ هانية؟ عواشرك مبركة أختي، تعيدي بالصحة والهنا. الله يحفظك. المهم أختي ديني فبالك وصافي. أختي شيفاء ما كرهتش نجي الجمعة إن شاء الله ياربي، إلا كنتي أختي الجمعة ما خداماش نجي نعمرها فبلاصتها. صافي أختي؟ الله يحفظك أختي شيفاء.**\n\n---\n\n**Latin Script Transcription:**\n\n\"Salam o alaikom khti Chifa, kidayra bikhir labas 3lik? bikhir? haniya? 3wachrek mbroka a khti, t3idi b seha o lhna. Lah ihfdek. Lmohim a khti dini f balek o safi. Khti Chifa makrehtch nji ljom3a nchaallah yarbi, ila knti khti ljom3a makhedmach nji n3merha f blast-ha. Safi a khti? Lah ihfdek a khti Chifa.\"", "created_at": "2026-03-23T19:42:12.692464", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1357/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6794, "message_id": "bot_3A27C94BA534806F22B7_707", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، بارك الله فيك، نتوما بخير؟ 😊 عواشرك مبروكة وتعيدي بالصحة والهنا. بالنسبة للجمعة، غادي نتأكد واش ممكن نجي ونعمرها فبلاصتها. شكرا بزاف على التواصل ديالك، والله يحفظك.", "created_at": "2026-03-23T19:42:40.414071", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، بارك الله فيك، نتوما بخي وعليكم السلام ورحمة الله، بارك الله فيك، نتوما بخير؟ 😊 عواشرك مبروكة وتعيدي بالصحة والهنا. بالنسبة للجمعة، غادي نتأكد واش ممكن نجي ونعمرها فبلاصتها. شكرا بزاف على التواصل ديالك، والله يحفظك....
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[{"id": 6761, "message_id": "b [{"id": 6761, "message_id": "bot_3AE7AF717FAA969730E9_2670", "sender": "bot", "message_type": "text", "content": "Bonjour Amine 😊 Merci pour ton message. Pour confirmer, tu souhaites réserver un rendez-vous pour demain. À quelle heure préfères-tu qu'on fixe l'appel ?", "created_at": "2026-03-22T01:29:21.053306", "media_url": null, "media_mime_type": null}, {"id": 6782, "message_id": "3A0185AA399BC68BE315", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم، صافا مزيان؟ كلشي مزيان؟", "created_at": "2026-03-23T17:15:31.506197", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1351/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6783, "message_id": "bot_3A0185AA399BC68BE315_9499", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ واش كاين شي حاجة أخرى نقدر نعاونك بها؟", "created_at": "2026-03-23T17:15:50.589747", "media_url": null, "media_mime_type": null}, {"id": 6784, "message_id": "3AAAE5A14B07078903D2", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: 1) What I can see:\n- The image shows teeth with noticeable redness and swelling in the gums.\n\n2) What this could indicate (non-diagnostic):\n- This might suggest gingivitis or another form of gum inflammation.\n\n3) What you can do now:\n- Maintain good oral hygiene by brushing and flossing regularly.\n- Consider using an antiseptic mouthwash.\n- Avoid irritating foods or habits (e.g., smoking).\n\n4) When to seek urgent care:\n- If there is severe pain, intense swelling, or bleeding that doesn't stop, seek immediate care.\n\n5) Disclaimer + consultation offer:\n- “I’m an AI assistant, not a medical professional. This is general guidance based on the image only and is not a diagnosis.”\n- “If you want, I can help you book a consultation now.”\n\nUser message context: 1) What I can see:\n- The image shows upper and lower teeth with visible redness and swelling of the gums. Some teeth appear to be misaligned or crowded.\n\n2) What this could indicate (non-diagnostic):\n- The redness and swelling could suggest gingivitis or gum inflammation. Tooth misalignment can be due to crowding or orthodontic issues.\n\n3) What you can do now:\n- Maintain good oral hygiene by brushing and flossing regularly to reduce plaque buildup.\n- Use a soft-bristled toothbrush to prevent further irritation.\n- Consider using an antiseptic mouthwash to help reduce gum inflammation.\n\n4) When to seek urgent care:\n- If you experience severe pain, heavy bleeding, or pus, seek dental care immediately.\n\n5) Disclaimer + consultation offer:\n- “I’m an AI assistant, not a medical professional. This is general guidance based on the image only and is not a diagnosis.”\n- “If you want, I can help you book a consultation now.”", "created_at": "2026-03-23T17:20:11.222346", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1352/download", "media_mime_type": "image/jpeg"}, {"id": 6785, "message_id": "3AFF619FA9D908CF059B", "sender": "user", "message_type": "text", "content": "Chof snani kfch dayrin", "created_at": "2026-03-23T17:20:18.518866", "media_url": null, "media_mime_type": null}, {"id": 6786, "message_id": "bot_3AFF619FA9D908CF059B_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T17:20:38.257387", "media_url": null, "media_mime_type": null}, {"id": 6791, "message_id": "3A5E288157796F653971", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"gums appear red around the upper and lower teeth\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"tooth alignment issue\",\n \"evidence\": \"noticeable misalignment of the teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness of the gums around teeth\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"teeth appear misaligned\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"due to visible gum redness and potential inflammation\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"apparent misalignment of teeth observed\"\n }\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"visible redness on the gums\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"teeth misalignment\",\n \"evidence\": \"visible crowding of teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness on the gums\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"visible crowding of teeth\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"gum redness is apparent\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"visible crowding of teeth\"\n }\n ],\n \"no_apparent_issue\": {\n \"value\": false,", "created_at": "2026-03-23T19:01:43.561577", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1356/download", "media_mime_type": "image/jpeg"}, {"id": 6792, "message_id": "bot_3A5E288157796F653971_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T19:02:10.620688", "media_url": null, "media_mime_type": null}, {"id": 6793, "message_id": "3A27C94BA534806F22B7", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (Arabic script):\n\n**السلام عليكم أختي شيفاء، كيديرة بخير لاباس عليك؟ بخير؟ هانية؟ عواشرك مبركة أختي، تعيدي بالصحة والهنا. الله يحفظك. المهم أختي ديني فبالك وصافي. أختي شيفاء ما كرهتش نجي الجمعة إن شاء الله ياربي، إلا كنتي أختي الجمعة ما خداماش نجي نعمرها فبلاصتها. صافي أختي؟ الله يحفظك أختي شيفاء.**\n\n---\n\n**Latin Script Transcription:**\n\n\"Salam o alaikom khti Chifa, kidayra bikhir labas 3lik? bikhir? haniya? 3wachrek mbroka a khti, t3idi b seha o lhna. Lah ihfdek. Lmohim a khti dini f balek o safi. Khti Chifa makrehtch nji ljom3a nchaallah yarbi, ila knti khti ljom3a makhedmach nji n3merha f blast-ha. Safi a khti? Lah ihfdek a khti Chifa.\"", "created_at": "2026-03-23T19:42:12.692464", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1357/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6794, "message_id": "bot_3A27C94BA534806F22B7_707", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، بارك الله فيك، نتوما بخير؟ 😊 عواشرك مبروكة وتعيدي بالصحة والهنا. بالنسبة للجمعة، غادي نتأكد واش ممكن نجي ونعمرها فبلاصتها. شكرا بزاف على التواصل ديالك، والله يحفظك.", "created_at": "2026-03-23T19:42:40.414071", "media_url": null, "media_mime_type": null}, {"id": 6869, "message_id": "3AF7059F5CF2ACD2C7C8", "sender": "user", "message_type": "text", "content": "https://ma.nouveaudepart-ma.com/?utm_source=facebook&utm_medium=paid&utm_campaign=WEBI%2029%20ADS%20Maroc%20DOUAA%20ICIII&utm_term=Broad&utm_content=Vidéo%2014&fbadid=120240238453280225&fbc_id=120240227274330225&h_ad_id=120240238453280225&utm_id=120240227274490225&fbclid=PAaWdyZAQwpbtleHRuA2FlbQEwAGFkaWQBqy3cYs-j4XNydGMGYXBwX2lkDDI1NjI4MTA0MDU1OAABpzO4CosaovZDG6WKBljL07N0GuG7Xu-EdFxlHvENmg4l1dnDyLUIDLzQAHk3_aem_p64RW6VFTKacUlwy-JPQww", "created_at": "2026-03-25T11:27:41.428337", "media_url": null, "media_mime_type": null}, {"id": 6870, "message_id": "bot_3AF7059F5CF2ACD2C7C8_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T11:27:54.920852", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا ش كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟...
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[{"id": 6783, "message_id": "b [{"id": 6783, "message_id": "bot_3A0185AA399BC68BE315_9499", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ واش كاين شي حاجة أخرى نقدر نعاونك بها؟", "created_at": "2026-03-23T17:15:50.589747", "media_url": null, "media_mime_type": null}, {"id": 6784, "message_id": "3AAAE5A14B07078903D2", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: 1) What I can see:\n- The image shows teeth with noticeable redness and swelling in the gums.\n\n2) What this could indicate (non-diagnostic):\n- This might suggest gingivitis or another form of gum inflammation.\n\n3) What you can do now:\n- Maintain good oral hygiene by brushing and flossing regularly.\n- Consider using an antiseptic mouthwash.\n- Avoid irritating foods or habits (e.g., smoking).\n\n4) When to seek urgent care:\n- If there is severe pain, intense swelling, or bleeding that doesn't stop, seek immediate care.\n\n5) Disclaimer + consultation offer:\n- “I’m an AI assistant, not a medical professional. This is general guidance based on the image only and is not a diagnosis.”\n- “If you want, I can help you book a consultation now.”\n\nUser message context: 1) What I can see:\n- The image shows upper and lower teeth with visible redness and swelling of the gums. Some teeth appear to be misaligned or crowded.\n\n2) What this could indicate (non-diagnostic):\n- The redness and swelling could suggest gingivitis or gum inflammation. Tooth misalignment can be due to crowding or orthodontic issues.\n\n3) What you can do now:\n- Maintain good oral hygiene by brushing and flossing regularly to reduce plaque buildup.\n- Use a soft-bristled toothbrush to prevent further irritation.\n- Consider using an antiseptic mouthwash to help reduce gum inflammation.\n\n4) When to seek urgent care:\n- If you experience severe pain, heavy bleeding, or pus, seek dental care immediately.\n\n5) Disclaimer + consultation offer:\n- “I’m an AI assistant, not a medical professional. This is general guidance based on the image only and is not a diagnosis.”\n- “If you want, I can help you book a consultation now.”", "created_at": "2026-03-23T17:20:11.222346", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1352/download", "media_mime_type": "image/jpeg"}, {"id": 6785, "message_id": "3AFF619FA9D908CF059B", "sender": "user", "message_type": "text", "content": "Chof snani kfch dayrin", "created_at": "2026-03-23T17:20:18.518866", "media_url": null, "media_mime_type": null}, {"id": 6786, "message_id": "bot_3AFF619FA9D908CF059B_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T17:20:38.257387", "media_url": null, "media_mime_type": null}, {"id": 6791, "message_id": "3A5E288157796F653971", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"gums appear red around the upper and lower teeth\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"tooth alignment issue\",\n \"evidence\": \"noticeable misalignment of the teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness of the gums around teeth\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"teeth appear misaligned\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"due to visible gum redness and potential inflammation\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"apparent misalignment of teeth observed\"\n }\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"visible redness on the gums\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"teeth misalignment\",\n \"evidence\": \"visible crowding of teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness on the gums\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"visible crowding of teeth\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"gum redness is apparent\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"visible crowding of teeth\"\n }\n ],\n \"no_apparent_issue\": {\n \"value\": false,", "created_at": "2026-03-23T19:01:43.561577", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1356/download", "media_mime_type": "image/jpeg"}, {"id": 6792, "message_id": "bot_3A5E288157796F653971_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T19:02:10.620688", "media_url": null, "media_mime_type": null}, {"id": 6793, "message_id": "3A27C94BA534806F22B7", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (Arabic script):\n\n**السلام عليكم أختي شيفاء، كيديرة بخير لاباس عليك؟ بخير؟ هانية؟ عواشرك مبركة أختي، تعيدي بالصحة والهنا. الله يحفظك. المهم أختي ديني فبالك وصافي. أختي شيفاء ما كرهتش نجي الجمعة إن شاء الله ياربي، إلا كنتي أختي الجمعة ما خداماش نجي نعمرها فبلاصتها. صافي أختي؟ الله يحفظك أختي شيفاء.**\n\n---\n\n**Latin Script Transcription:**\n\n\"Salam o alaikom khti Chifa, kidayra bikhir labas 3lik? bikhir? haniya? 3wachrek mbroka a khti, t3idi b seha o lhna. Lah ihfdek. Lmohim a khti dini f balek o safi. Khti Chifa makrehtch nji ljom3a nchaallah yarbi, ila knti khti ljom3a makhedmach nji n3merha f blast-ha. Safi a khti? Lah ihfdek a khti Chifa.\"", "created_at": "2026-03-23T19:42:12.692464", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1357/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6794, "message_id": "bot_3A27C94BA534806F22B7_707", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، بارك الله فيك، نتوما بخير؟ 😊 عواشرك مبروكة وتعيدي بالصحة والهنا. بالنسبة للجمعة، غادي نتأكد واش ممكن نجي ونعمرها فبلاصتها. شكرا بزاف على التواصل ديالك، والله يحفظك.", "created_at": "2026-03-23T19:42:40.414071", "media_url": null, "media_mime_type": null}, {"id": 6869, "message_id": "3AF7059F5CF2ACD2C7C8", "sender": "user", "message_type": "text", "content": "https://ma.nouveaudepart-ma.com/?utm_source=facebook&utm_medium=paid&utm_campaign=WEBI%2029%20ADS%20Maroc%20DOUAA%20ICIII&utm_term=Broad&utm_content=Vidéo%2014&fbadid=120240238453280225&fbc_id=120240227274330225&h_ad_id=120240238453280225&utm_id=120240227274490225&fbclid=PAaWdyZAQwpbtleHRuA2FlbQEwAGFkaWQBqy3cYs-j4XNydGMGYXBwX2lkDDI1NjI4MTA0MDU1OAABpzO4CosaovZDG6WKBljL07N0GuG7Xu-EdFxlHvENmg4l1dnDyLUIDLzQAHk3_aem_p64RW6VFTKacUlwy-JPQww", "created_at": "2026-03-25T11:27:41.428337", "media_url": null, "media_mime_type": null}, {"id": 6870, "message_id": "bot_3AF7059F5CF2ACD2C7C8_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T11:27:54.920852", "media_url": null, "media_mime_type": null}, {"id": 6923, "message_id": "3EB09C9DCEB71628CA53EE", "sender": "user", "message_type": "text", "content": "https://admin.geniats.site/setup/634cc447-41f9-4564-9930-9d98fa6fd304", "created_at": "2026-03-25T14:06:46.839441", "media_url": null, "media_mime_type": null}, {"id": 6924, "message_id": "bot_3EB09C9DCEB71628CA53EE_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T14:06:59.803201", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا ش كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟...
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[{"id": 6785, "message_id": "3 [{"id": 6785, "message_id": "3AFF619FA9D908CF059B", "sender": "user", "message_type": "text", "content": "Chof snani kfch dayrin", "created_at": "2026-03-23T17:20:18.518866", "media_url": null, "media_mime_type": null}, {"id": 6786, "message_id": "bot_3AFF619FA9D908CF059B_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T17:20:38.257387", "media_url": null, "media_mime_type": null}, {"id": 6791, "message_id": "3A5E288157796F653971", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"gums appear red around the upper and lower teeth\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"tooth alignment issue\",\n \"evidence\": \"noticeable misalignment of the teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness of the gums around teeth\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"teeth appear misaligned\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"due to visible gum redness and potential inflammation\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"apparent misalignment of teeth observed\"\n }\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"visible redness on the gums\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"teeth misalignment\",\n \"evidence\": \"visible crowding of teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness on the gums\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"visible crowding of teeth\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"gum redness is apparent\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"visible crowding of teeth\"\n }\n ],\n \"no_apparent_issue\": {\n \"value\": false,", "created_at": "2026-03-23T19:01:43.561577", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1356/download", "media_mime_type": "image/jpeg"}, {"id": 6792, "message_id": "bot_3A5E288157796F653971_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T19:02:10.620688", "media_url": null, "media_mime_type": null}, {"id": 6793, "message_id": "3A27C94BA534806F22B7", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (Arabic script):\n\n**السلام عليكم أختي شيفاء، كيديرة بخير لاباس عليك؟ بخير؟ هانية؟ عواشرك مبركة أختي، تعيدي بالصحة والهنا. الله يحفظك. المهم أختي ديني فبالك وصافي. أختي شيفاء ما كرهتش نجي الجمعة إن شاء الله ياربي، إلا كنتي أختي الجمعة ما خداماش نجي نعمرها فبلاصتها. صافي أختي؟ الله يحفظك أختي شيفاء.**\n\n---\n\n**Latin Script Transcription:**\n\n\"Salam o alaikom khti Chifa, kidayra bikhir labas 3lik? bikhir? haniya? 3wachrek mbroka a khti, t3idi b seha o lhna. Lah ihfdek. Lmohim a khti dini f balek o safi. Khti Chifa makrehtch nji ljom3a nchaallah yarbi, ila knti khti ljom3a makhedmach nji n3merha f blast-ha. Safi a khti? Lah ihfdek a khti Chifa.\"", "created_at": "2026-03-23T19:42:12.692464", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1357/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6794, "message_id": "bot_3A27C94BA534806F22B7_707", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، بارك الله فيك، نتوما بخير؟ 😊 عواشرك مبروكة وتعيدي بالصحة والهنا. بالنسبة للجمعة، غادي نتأكد واش ممكن نجي ونعمرها فبلاصتها. شكرا بزاف على التواصل ديالك، والله يحفظك.", "created_at": "2026-03-23T19:42:40.414071", "media_url": null, "media_mime_type": null}, {"id": 6869, "message_id": "3AF7059F5CF2ACD2C7C8", "sender": "user", "message_type": "text", "content": "https://ma.nouveaudepart-ma.com/?utm_source=facebook&utm_medium=paid&utm_campaign=WEBI%2029%20ADS%20Maroc%20DOUAA%20ICIII&utm_term=Broad&utm_content=Vidéo%2014&fbadid=120240238453280225&fbc_id=120240227274330225&h_ad_id=120240238453280225&utm_id=120240227274490225&fbclid=PAaWdyZAQwpbtleHRuA2FlbQEwAGFkaWQBqy3cYs-j4XNydGMGYXBwX2lkDDI1NjI4MTA0MDU1OAABpzO4CosaovZDG6WKBljL07N0GuG7Xu-EdFxlHvENmg4l1dnDyLUIDLzQAHk3_aem_p64RW6VFTKacUlwy-JPQww", "created_at": "2026-03-25T11:27:41.428337", "media_url": null, "media_mime_type": null}, {"id": 6870, "message_id": "bot_3AF7059F5CF2ACD2C7C8_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T11:27:54.920852", "media_url": null, "media_mime_type": null}, {"id": 6923, "message_id": "3EB09C9DCEB71628CA53EE", "sender": "user", "message_type": "text", "content": "https://admin.geniats.site/setup/634cc447-41f9-4564-9930-9d98fa6fd304", "created_at": "2026-03-25T14:06:46.839441", "media_url": null, "media_mime_type": null}, {"id": 6924, "message_id": "bot_3EB09C9DCEB71628CA53EE_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T14:06:59.803201", "media_url": null, "media_mime_type": null}, {"id": 6929, "message_id": "3EB0F75FD636990803A032", "sender": "user", "message_type": "text", "content": "https://admin.geniats.site/setup/bd6c06f2-23d9-4ea2-9435-74197a8b5ac0", "created_at": "2026-03-25T14:14:06.149007", "media_url": null, "media_mime_type": null}, {"id": 6930, "message_id": "bot_3EB0F75FD636990803A032_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T14:14:20.761252", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا ش كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟...
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[{"id": 6791, "message_id": "3 [{"id": 6791, "message_id": "3A5E288157796F653971", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"gums appear red around the upper and lower teeth\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"tooth alignment issue\",\n \"evidence\": \"noticeable misalignment of the teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness of the gums around teeth\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"teeth appear misaligned\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"due to visible gum redness and potential inflammation\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"apparent misalignment of teeth observed\"\n }\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"visible redness on the gums\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"teeth misalignment\",\n \"evidence\": \"visible crowding of teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness on the gums\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"visible crowding of teeth\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"gum redness is apparent\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"visible crowding of teeth\"\n }\n ],\n \"no_apparent_issue\": {\n \"value\": false,", "created_at": "2026-03-23T19:01:43.561577", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1356/download", "media_mime_type": "image/jpeg"}, {"id": 6792, "message_id": "bot_3A5E288157796F653971_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T19:02:10.620688", "media_url": null, "media_mime_type": null}, {"id": 6793, "message_id": "3A27C94BA534806F22B7", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (Arabic script):\n\n**السلام عليكم أختي شيفاء، كيديرة بخير لاباس عليك؟ بخير؟ هانية؟ عواشرك مبركة أختي، تعيدي بالصحة والهنا. الله يحفظك. المهم أختي ديني فبالك وصافي. أختي شيفاء ما كرهتش نجي الجمعة إن شاء الله ياربي، إلا كنتي أختي الجمعة ما خداماش نجي نعمرها فبلاصتها. صافي أختي؟ الله يحفظك أختي شيفاء.**\n\n---\n\n**Latin Script Transcription:**\n\n\"Salam o alaikom khti Chifa, kidayra bikhir labas 3lik? bikhir? haniya? 3wachrek mbroka a khti, t3idi b seha o lhna. Lah ihfdek. Lmohim a khti dini f balek o safi. Khti Chifa makrehtch nji ljom3a nchaallah yarbi, ila knti khti ljom3a makhedmach nji n3merha f blast-ha. Safi a khti? Lah ihfdek a khti Chifa.\"", "created_at": "2026-03-23T19:42:12.692464", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1357/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6794, "message_id": "bot_3A27C94BA534806F22B7_707", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، بارك الله فيك، نتوما بخير؟ 😊 عواشرك مبروكة وتعيدي بالصحة والهنا. بالنسبة للجمعة، غادي نتأكد واش ممكن نجي ونعمرها فبلاصتها. شكرا بزاف على التواصل ديالك، والله يحفظك.", "created_at": "2026-03-23T19:42:40.414071", "media_url": null, "media_mime_type": null}, {"id": 6869, "message_id": "3AF7059F5CF2ACD2C7C8", "sender": "user", "message_type": "text", "content": "https://ma.nouveaudepart-ma.com/?utm_source=facebook&utm_medium=paid&utm_campaign=WEBI%2029%20ADS%20Maroc%20DOUAA%20ICIII&utm_term=Broad&utm_content=Vidéo%2014&fbadid=120240238453280225&fbc_id=120240227274330225&h_ad_id=120240238453280225&utm_id=120240227274490225&fbclid=PAaWdyZAQwpbtleHRuA2FlbQEwAGFkaWQBqy3cYs-j4XNydGMGYXBwX2lkDDI1NjI4MTA0MDU1OAABpzO4CosaovZDG6WKBljL07N0GuG7Xu-EdFxlHvENmg4l1dnDyLUIDLzQAHk3_aem_p64RW6VFTKacUlwy-JPQww", "created_at": "2026-03-25T11:27:41.428337", "media_url": null, "media_mime_type": null}, {"id": 6870, "message_id": "bot_3AF7059F5CF2ACD2C7C8_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T11:27:54.920852", "media_url": null, "media_mime_type": null}, {"id": 6923, "message_id": "3EB09C9DCEB71628CA53EE", "sender": "user", "message_type": "text", "content": "https://admin.geniats.site/setup/634cc447-41f9-4564-9930-9d98fa6fd304", "created_at": "2026-03-25T14:06:46.839441", "media_url": null, "media_mime_type": null}, {"id": 6924, "message_id": "bot_3EB09C9DCEB71628CA53EE_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T14:06:59.803201", "media_url": null, "media_mime_type": null}, {"id": 6929, "message_id": "3EB0F75FD636990803A032", "sender": "user", "message_type": "text", "content": "https://admin.geniats.site/setup/bd6c06f2-23d9-4ea2-9435-74197a8b5ac0", "created_at": "2026-03-25T14:14:06.149007", "media_url": null, "media_mime_type": null}, {"id": 6930, "message_id": "bot_3EB0F75FD636990803A032_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T14:14:20.761252", "media_url": null, "media_mime_type": null}, {"id": 6936, "message_id": "3A5399DB7DC790DD5892", "sender": "user", "message_type": "text", "content": "https://www.instagram.com/reel/DPAKRNLjA56/?utm_source=ig_web_copy_link", "created_at": "2026-03-25T17:45:24.217415", "media_url": null, "media_mime_type": null}, {"id": 6937, "message_id": "bot_3A5399DB7DC790DD5892_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T17:45:37.414158", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا ش كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟...
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[{"id": 6929, "message_id": "3 [{"id": 6929, "message_id": "3EB0F75FD636990803A032", "sender": "user", "message_type": "text", "content": "https://admin.geniats.site/setup/bd6c06f2-23d9-4ea2-9435-74197a8b5ac0", "created_at": "2026-03-25T14:14:06.149007", "media_url": null, "media_mime_type": null}, {"id": 6930, "message_id": "bot_3EB0F75FD636990803A032_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T14:14:20.761252", "media_url": null, "media_mime_type": null}, {"id": 6936, "message_id": "3A5399DB7DC790DD5892", "sender": "user", "message_type": "text", "content": "https://www.instagram.com/reel/DPAKRNLjA56/?utm_source=ig_web_copy_link", "created_at": "2026-03-25T17:45:24.217415", "media_url": null, "media_mime_type": null}, {"id": 6937, "message_id": "bot_3A5399DB7DC790DD5892_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T17:45:37.414158", "media_url": null, "media_mime_type": null}, {"id": 7803, "message_id": "2A0E0BCFA271949A96DB", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T22:45:37.537093", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1636/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7804, "message_id": "2A2AF189442E80737A71", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:37.720187", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1637/download", "media_mime_type": "image/jpeg"}, {"id": 7805, "message_id": "2A66A7516A440094E967", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:38.049446", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1638/download", "media_mime_type": "image/jpeg"}, {"id": 7806, "message_id": "2A29FB1A9C27AA832136", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:38.160481", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1639/download", "media_mime_type": "image/jpeg"}, {"id": 7807, "message_id": "2A71654A3ABA616A8E38", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T22:45:38.387804", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1640/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15233, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY1Q0I0OEU2ODNDMDZCMDUwMQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-14T00:52:17.570337", "media_url": null, "media_mime_type": null}, {"id": 15234, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTREN0U3MTQ5QjMxNzRBOThCOAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**فين أخويا هاني؟ مزيان؟ كلشي مزيان؟**\n**الحمد لله، الحمد لله، الحمد لله، كلشي بخير.**\n**أنت كولي يا خويا كي داير؟ واش راك مزيان ولا لا؟**\n**أنا بغيتك تكون مزيان.**", "created_at": "2026-04-14T00:53:44.959258", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/3924/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15235, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTREN0U3MTQ5QjMxNzRBOThCOAA=_4399", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-14T00:54:09.130635", "media_url": null, "media_mime_type": null}]...
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بارك الله فيك، نتوما بخير؟ 😊 كيفاش نقدر نعاونك الي بارك الله فيك، نتوما بخير؟ 😊 كيفاش نقدر نعاونك اليوم؟...
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[{"id": 6936, "message_id": "3 [{"id": 6936, "message_id": "3A5399DB7DC790DD5892", "sender": "user", "message_type": "text", "content": "https://www.instagram.com/reel/DPAKRNLjA56/?utm_source=ig_web_copy_link", "created_at": "2026-03-25T17:45:24.217415", "media_url": null, "media_mime_type": null}, {"id": 6937, "message_id": "bot_3A5399DB7DC790DD5892_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T17:45:37.414158", "media_url": null, "media_mime_type": null}, {"id": 7803, "message_id": "2A0E0BCFA271949A96DB", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T22:45:37.537093", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1636/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7804, "message_id": "2A2AF189442E80737A71", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:37.720187", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1637/download", "media_mime_type": "image/jpeg"}, {"id": 7805, "message_id": "2A66A7516A440094E967", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:38.049446", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1638/download", "media_mime_type": "image/jpeg"}, {"id": 7806, "message_id": "2A29FB1A9C27AA832136", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:38.160481", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1639/download", "media_mime_type": "image/jpeg"}, {"id": 7807, "message_id": "2A71654A3ABA616A8E38", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T22:45:38.387804", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1640/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15233, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY1Q0I0OEU2ODNDMDZCMDUwMQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-14T00:52:17.570337", "media_url": null, "media_mime_type": null}, {"id": 15234, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTREN0U3MTQ5QjMxNzRBOThCOAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**فين أخويا هاني؟ مزيان؟ كلشي مزيان؟**\n**الحمد لله، الحمد لله، الحمد لله، كلشي بخير.**\n**أنت كولي يا خويا كي داير؟ واش راك مزيان ولا لا؟**\n**أنا بغيتك تكون مزيان.**", "created_at": "2026-04-14T00:53:44.959258", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/3924/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15235, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTREN0U3MTQ5QjMxNzRBOThCOAA=_4399", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-14T00:54:09.130635", "media_url": null, "media_mime_type": null}, {"id": 15236, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURDNUIxQjhEMzJFQUU5OEQyNAA=", "sender": "user", "message_type": "text", "content": "Haniliya", "created_at": "2026-04-14T00:56:37.786344", "media_url": null, "media_mime_type": null}, {"id": 15237, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURDNUIxQjhEMzJFQUU5OEQyNAA=_4602", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-04-14T00:56:48.531588", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا ش كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟...
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[{"id": 7803, "message_id": "2 [{"id": 7803, "message_id": "2A0E0BCFA271949A96DB", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T22:45:37.537093", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1636/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7804, "message_id": "2A2AF189442E80737A71", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:37.720187", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1637/download", "media_mime_type": "image/jpeg"}, {"id": 7805, "message_id": "2A66A7516A440094E967", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:38.049446", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1638/download", "media_mime_type": "image/jpeg"}, {"id": 7806, "message_id": "2A29FB1A9C27AA832136", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:38.160481", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1639/download", "media_mime_type": "image/jpeg"}, {"id": 7807, "message_id": "2A71654A3ABA616A8E38", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T22:45:38.387804", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1640/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15233, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY1Q0I0OEU2ODNDMDZCMDUwMQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-14T00:52:17.570337", "media_url": null, "media_mime_type": null}, {"id": 15234, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTREN0U3MTQ5QjMxNzRBOThCOAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**فين أخويا هاني؟ مزيان؟ كلشي مزيان؟**\n**الحمد لله، الحمد لله، الحمد لله، كلشي بخير.**\n**أنت كولي يا خويا كي داير؟ واش راك مزيان ولا لا؟**\n**أنا بغيتك تكون مزيان.**", "created_at": "2026-04-14T00:53:44.959258", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/3924/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15235, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTREN0U3MTQ5QjMxNzRBOThCOAA=_4399", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-14T00:54:09.130635", "media_url": null, "media_mime_type": null}, {"id": 15236, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURDNUIxQjhEMzJFQUU5OEQyNAA=", "sender": "user", "message_type": "text", "content": "Haniliya", "created_at": "2026-04-14T00:56:37.786344", "media_url": null, "media_mime_type": null}, {"id": 15237, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURDNUIxQjhEMzJFQUU5OEQyNAA=_4602", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-04-14T00:56:48.531588", "media_url": null, "media_mime_type": null}, {"id": 17690, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk0QUFCMkY2NTE2RUI3QThBQQA=", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-04-23T09:51:29.785228", "media_url": null, "media_mime_type": null}, {"id": 17691, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk0QUFCMkY2NTE2RUI3QThBQQA=_7638", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-23T09:51:41.165171", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام 😊 كيفاش نقدر نعاونك اليوم؟
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[{"id": 18038, "message_id": " [{"id": 18038, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwOTJDRTlBQUMzQ0U2Njc2NEY0AA==", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 90,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"textual content\",\n \"evidence\": \"Messages and user interface from a messaging app\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Image content is non-dental.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-23T17:31:44.778963", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/4958/download", "media_mime_type": "image/jpeg"}, {"id": 18039, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNEIwQjgxMDNBMzJGRjBCMEM3AA==", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 90,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"person\",\n \"evidence\": \"image of a person speaking\",\n \"severity\": \"none\"\n },\n {\n \"feature\": \"background equipment\",\n \"evidence\": \"medical or office equipment visible\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image does not relate to dental concerns\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": false,\n \"requested\": []\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-23T17:31:45.406288", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/4959/download", "media_mime_type": "image/jpeg"}, {"id": 18249, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTlCMjYyQ0Y3RTVBMzcyREMyOAA=", "sender": "bot", "message_type": "text", "content": "Hiiiii", "created_at": "2026-04-24T09:14:31.508469", "media_url": null, "media_mime_type": null}, {"id": 18251, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTFDODFDOEJCRjI4OUQzQUMyQwA=", "sender": "bot", "message_type": "text", "content": "Vc", "created_at": "2026-04-24T09:14:56.901227", "media_url": null, "media_mime_type": null}, {"id": 18252, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTM5ODg4NjgzREQwQkJBRkFENQA=", "sender": "bot", "message_type": "text", "content": "Jj", "created_at": "2026-04-24T09:15:00.047371", "media_url": null, "media_mime_type": null}, {"id": 18253, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTcyMkNGRjFCQkIwREJBNEJFQQA=", "sender": "bot", "message_type": "text", "content": "[Owner sent audio]", "created_at": "2026-04-24T09:15:04.701510", "media_url": null, "media_mime_type": null}, {"id": 18255, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQUFGQzZCRjMxQ0ZDQjcyMkVENAA=", "sender": "bot", "message_type": "text", "content": "Tiititititgi", "created_at": "2026-04-24T09:15:12.369834", "media_url": null, "media_mime_type": null}, {"id": 18256, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTY5N0JDNkFFREYxQjI5NzAyNAA=", "sender": "bot", "message_type": "text", "content": "[Owner sent image]", "created_at": "2026-04-24T09:15:21.325214", "media_url": null, "media_mime_type": null}, {"id": 18258, "message_id": "owner_media_2740d721371e4a49aafae2ea44b0f1a0", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:** أجي لهنا، أجي لهنا.\n**Latin Script:** Aji l hna, aji l hna.\n\n**(English Translation: Come here, come here.)**", "created_at": "2026-04-24T09:15:34.487958", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5020/download", "media_mime_type": "video/webm"}, {"id": 18259, "message_id": "owner_media_8fe9d1a009dc42eda98557e1f8951779", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 70,\n \"issues\": [\"angle_limited\", \"partial_view\"]\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"portrait\",\n \"evidence\": \"image shows a person's face from the shoulders up\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image does not show dental aspects\"\n },\n \"recommended_questions\": [\n \"What exactly concerns you most (color, alignment, pain, gums, other)?\",\n \"How long has this been present?\",\n \"Any pain, bleeding, swelling, fever, trauma, or sensitivity?\"\n ],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-24T09:15:54.953096", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5021/download", "media_mime_type": "image/png"}, {"id": 18261, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUYwQjA4RDlEQTRFMjExNkFBRAA=", "sender": "user", "message_type": "text", "content": "Si lmanfaroti", "created_at": "2026-04-24T09:16:35.613516", "media_url": null, "media_mime_type": null}, {"id": 18262, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUYwQjA4RDlEQTRFMjExNkFBRAA=_4925", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-04-24T09:17:13.070240", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا ش كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟...
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[{"id": 18249, "message_id": " [{"id": 18249, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTlCMjYyQ0Y3RTVBMzcyREMyOAA=", "sender": "bot", "message_type": "text", "content": "Hiiiii", "created_at": "2026-04-24T09:14:31.508469", "media_url": null, "media_mime_type": null}, {"id": 18251, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTFDODFDOEJCRjI4OUQzQUMyQwA=", "sender": "bot", "message_type": "text", "content": "Vc", "created_at": "2026-04-24T09:14:56.901227", "media_url": null, "media_mime_type": null}, {"id": 18252, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTM5ODg4NjgzREQwQkJBRkFENQA=", "sender": "bot", "message_type": "text", "content": "Jj", "created_at": "2026-04-24T09:15:00.047371", "media_url": null, "media_mime_type": null}, {"id": 18253, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTcyMkNGRjFCQkIwREJBNEJFQQA=", "sender": "bot", "message_type": "text", "content": "[Owner sent audio]", "created_at": "2026-04-24T09:15:04.701510", "media_url": null, "media_mime_type": null}, {"id": 18255, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQUFGQzZCRjMxQ0ZDQjcyMkVENAA=", "sender": "bot", "message_type": "text", "content": "Tiititititgi", "created_at": "2026-04-24T09:15:12.369834", "media_url": null, "media_mime_type": null}, {"id": 18256, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTY5N0JDNkFFREYxQjI5NzAyNAA=", "sender": "bot", "message_type": "text", "content": "[Owner sent image]", "created_at": "2026-04-24T09:15:21.325214", "media_url": null, "media_mime_type": null}, {"id": 18258, "message_id": "owner_media_2740d721371e4a49aafae2ea44b0f1a0", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:** أجي لهنا، أجي لهنا.\n**Latin Script:** Aji l hna, aji l hna.\n\n**(English Translation: Come here, come here.)**", "created_at": "2026-04-24T09:15:34.487958", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5020/download", "media_mime_type": "video/webm"}, {"id": 18259, "message_id": "owner_media_8fe9d1a009dc42eda98557e1f8951779", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 70,\n \"issues\": [\"angle_limited\", \"partial_view\"]\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"portrait\",\n \"evidence\": \"image shows a person's face from the shoulders up\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image does not show dental aspects\"\n },\n \"recommended_questions\": [\n \"What exactly concerns you most (color, alignment, pain, gums, other)?\",\n \"How long has this been present?\",\n \"Any pain, bleeding, swelling, fever, trauma, or sensitivity?\"\n ],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-24T09:15:54.953096", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5021/download", "media_mime_type": "image/png"}, {"id": 18261, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUYwQjA4RDlEQTRFMjExNkFBRAA=", "sender": "user", "message_type": "text", "content": "Si lmanfaroti", "created_at": "2026-04-24T09:16:35.613516", "media_url": null, "media_mime_type": null}, {"id": 18262, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUYwQjA4RDlEQTRFMjExNkFBRAA=_4925", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-04-24T09:17:13.070240", "media_url": null, "media_mime_type": null}, {"id": 18263, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTFBNTZBNkE0OTBEOUVCOUU3RAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] و سلمان فاروتي، و سلمان فاروتي.", "created_at": "2026-04-24T09:17:50.180252", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5022/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18264, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTFBNTZBNkE0OTBEOUVCOUU3RAA=_518", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-04-24T09:18:03.820428", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر تو كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟...
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[{"id": 18252, "message_id": " [{"id": 18252, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTM5ODg4NjgzREQwQkJBRkFENQA=", "sender": "bot", "message_type": "text", "content": "Jj", "created_at": "2026-04-24T09:15:00.047371", "media_url": null, "media_mime_type": null}, {"id": 18253, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTcyMkNGRjFCQkIwREJBNEJFQQA=", "sender": "bot", "message_type": "text", "content": "[Owner sent audio]", "created_at": "2026-04-24T09:15:04.701510", "media_url": null, "media_mime_type": null}, {"id": 18255, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQUFGQzZCRjMxQ0ZDQjcyMkVENAA=", "sender": "bot", "message_type": "text", "content": "Tiititititgi", "created_at": "2026-04-24T09:15:12.369834", "media_url": null, "media_mime_type": null}, {"id": 18256, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTY5N0JDNkFFREYxQjI5NzAyNAA=", "sender": "bot", "message_type": "text", "content": "[Owner sent image]", "created_at": "2026-04-24T09:15:21.325214", "media_url": null, "media_mime_type": null}, {"id": 18258, "message_id": "owner_media_2740d721371e4a49aafae2ea44b0f1a0", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:** أجي لهنا، أجي لهنا.\n**Latin Script:** Aji l hna, aji l hna.\n\n**(English Translation: Come here, come here.)**", "created_at": "2026-04-24T09:15:34.487958", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5020/download", "media_mime_type": "video/webm"}, {"id": 18259, "message_id": "owner_media_8fe9d1a009dc42eda98557e1f8951779", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 70,\n \"issues\": [\"angle_limited\", \"partial_view\"]\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"portrait\",\n \"evidence\": \"image shows a person's face from the shoulders up\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image does not show dental aspects\"\n },\n \"recommended_questions\": [\n \"What exactly concerns you most (color, alignment, pain, gums, other)?\",\n \"How long has this been present?\",\n \"Any pain, bleeding, swelling, fever, trauma, or sensitivity?\"\n ],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-24T09:15:54.953096", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5021/download", "media_mime_type": "image/png"}, {"id": 18261, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUYwQjA4RDlEQTRFMjExNkFBRAA=", "sender": "user", "message_type": "text", "content": "Si lmanfaroti", "created_at": "2026-04-24T09:16:35.613516", "media_url": null, "media_mime_type": null}, {"id": 18262, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUYwQjA4RDlEQTRFMjExNkFBRAA=_4925", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-04-24T09:17:13.070240", "media_url": null, "media_mime_type": null}, {"id": 18263, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTFBNTZBNkE0OTBEOUVCOUU3RAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] و سلمان فاروتي، و سلمان فاروتي.", "created_at": "2026-04-24T09:17:50.180252", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5022/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18264, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTFBNTZBNkE0OTBEOUVCOUU3RAA=_518", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-04-24T09:18:03.820428", "media_url": null, "media_mime_type": null}, {"id": 18304, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJBQTMzNTJEMUIzOUY5RDFEQgA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:**\nالسلام عليكم، لاباس عليك؟ مزيان؟ كلشي مزيان؟\n\n**Latin Script:**\nSalamou alaykoum, labass 3lik? Mezyan? Koulchi mezyan?", "created_at": "2026-04-24T10:05:49.168614", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5032/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18305, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJBQTMzNTJEMUIzOUY5RDFEQgA=_9809", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-24T10:06:07.077469", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخ وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ كيفاش نقدر نعاونك اليوم؟...
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[{"id": 18258, "message_id": " [{"id": 18258, "message_id": "owner_media_2740d721371e4a49aafae2ea44b0f1a0", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:** أجي لهنا، أجي لهنا.\n**Latin Script:** Aji l hna, aji l hna.\n\n**(English Translation: Come here, come here.)**", "created_at": "2026-04-24T09:15:34.487958", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5020/download", "media_mime_type": "video/webm"}, {"id": 18259, "message_id": "owner_media_8fe9d1a009dc42eda98557e1f8951779", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 70,\n \"issues\": [\"angle_limited\", \"partial_view\"]\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"portrait\",\n \"evidence\": \"image shows a person's face from the shoulders up\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image does not show dental aspects\"\n },\n \"recommended_questions\": [\n \"What exactly concerns you most (color, alignment, pain, gums, other)?\",\n \"How long has this been present?\",\n \"Any pain, bleeding, swelling, fever, trauma, or sensitivity?\"\n ],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-24T09:15:54.953096", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5021/download", "media_mime_type": "image/png"}, {"id": 18261, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUYwQjA4RDlEQTRFMjExNkFBRAA=", "sender": "user", "message_type": "text", "content": "Si lmanfaroti", "created_at": "2026-04-24T09:16:35.613516", "media_url": null, "media_mime_type": null}, {"id": 18262, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUYwQjA4RDlEQTRFMjExNkFBRAA=_4925", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-04-24T09:17:13.070240", "media_url": null, "media_mime_type": null}, {"id": 18263, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTFBNTZBNkE0OTBEOUVCOUU3RAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] و سلمان فاروتي، و سلمان فاروتي.", "created_at": "2026-04-24T09:17:50.180252", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5022/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18264, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTFBNTZBNkE0OTBEOUVCOUU3RAA=_518", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-04-24T09:18:03.820428", "media_url": null, "media_mime_type": null}, {"id": 18304, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJBQTMzNTJEMUIzOUY5RDFEQgA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:**\nالسلام عليكم، لاباس عليك؟ مزيان؟ كلشي مزيان؟\n\n**Latin Script:**\nSalamou alaykoum, labass 3lik? Mezyan? Koulchi mezyan?", "created_at": "2026-04-24T10:05:49.168614", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5032/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18305, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJBQTMzNTJEMUIzOUY5RDFEQgA=_9809", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-24T10:06:07.077469", "media_url": null, "media_mime_type": null}, {"id": 18306, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTg4RjQ3MDZCRDYxMkIzRDE3NQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام عليكم، كلشي مزيان؟ الحمد لله، كلشي مزيان.\n\n**Latin Script:**\nSalam o alaikom, koulchi mzyan? Alhamdolillah, koulchi mzyan.", "created_at": "2026-04-24T10:06:17.248746", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5033/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18308, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTI1Rjk5OUVDMTQzMDg1RTZEMwA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"trees and buildings\",\n \"evidence\": \"visible trees and urban infrastructure\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Non-dental image; dental concerns not applicable.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-24T10:06:43.372858", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5034/download", "media_mime_type": "image/jpeg"}, {"id": 18310, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=", "sender": "user", "message_type": "text", "content": "I want to talk to a human please norify him", "created_at": "2026-04-24T10:08:22.929146", "media_url": null, "media_mime_type": null}, {"id": 18311, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=_2220", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 J'ai notifié notre équipe et quelqu'un va vous contacter bientôt. Merci pour votre patience !", "created_at": "2026-04-24T10:08:44.433675", "media_url": null, "media_mime_type": null}]...
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Bien sûr 😊 J'ai notifié notre équipe et quelqu Bien sûr 😊 J'ai notifié notre équipe et quelqu'un va vous contacter bientôt. Merci pour votre patience !...
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[{"id": 18263, "message_id": " [{"id": 18263, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTFBNTZBNkE0OTBEOUVCOUU3RAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] و سلمان فاروتي، و سلمان فاروتي.", "created_at": "2026-04-24T09:17:50.180252", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5022/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18264, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTFBNTZBNkE0OTBEOUVCOUU3RAA=_518", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-04-24T09:18:03.820428", "media_url": null, "media_mime_type": null}, {"id": 18304, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJBQTMzNTJEMUIzOUY5RDFEQgA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:**\nالسلام عليكم، لاباس عليك؟ مزيان؟ كلشي مزيان؟\n\n**Latin Script:**\nSalamou alaykoum, labass 3lik? Mezyan? Koulchi mezyan?", "created_at": "2026-04-24T10:05:49.168614", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5032/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18305, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJBQTMzNTJEMUIzOUY5RDFEQgA=_9809", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-24T10:06:07.077469", "media_url": null, "media_mime_type": null}, {"id": 18306, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTg4RjQ3MDZCRDYxMkIzRDE3NQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام عليكم، كلشي مزيان؟ الحمد لله، كلشي مزيان.\n\n**Latin Script:**\nSalam o alaikom, koulchi mzyan? Alhamdolillah, koulchi mzyan.", "created_at": "2026-04-24T10:06:17.248746", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5033/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18308, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTI1Rjk5OUVDMTQzMDg1RTZEMwA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"trees and buildings\",\n \"evidence\": \"visible trees and urban infrastructure\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Non-dental image; dental concerns not applicable.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-24T10:06:43.372858", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5034/download", "media_mime_type": "image/jpeg"}, {"id": 18310, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=", "sender": "user", "message_type": "text", "content": "I want to talk to a human please norify him", "created_at": "2026-04-24T10:08:22.929146", "media_url": null, "media_mime_type": null}, {"id": 18311, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=_2220", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 J'ai notifié notre équipe et quelqu'un va vous contacter bientôt. Merci pour votre patience !", "created_at": "2026-04-24T10:08:44.433675", "media_url": null, "media_mime_type": null}, {"id": 18339, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE5NjA2MERDQkUzNDJGNTI1QgA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:32:01.403964", "media_url": null, "media_mime_type": null}, {"id": 18342, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUNEQ0NCQjc1OTU4OUZCNEYzNQA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:37:07.983587", "media_url": null, "media_mime_type": null}, {"id": 18352, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T10:47:39.809552", "media_url": null, "media_mime_type": null}, {"id": 18353, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=_4111", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 J'ai déjà notifié notre équipe, et ils vous contacteront bientôt. Si vous avez d'autres questions ou préoccupations, n'hésitez pas à me le faire savoir !", "created_at": "2026-04-24T10:47:53.518057", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 J'ai déjà notifié notre équipe, et i Bonjour 😊 J'ai déjà notifié notre équipe, et ils vous contacteront bientôt. Si vous avez d'autres questions ou préoccupations, n'hésitez pas à me le faire savoir !...
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[{"id": 18304, "message_id": " [{"id": 18304, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJBQTMzNTJEMUIzOUY5RDFEQgA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:**\nالسلام عليكم، لاباس عليك؟ مزيان؟ كلشي مزيان؟\n\n**Latin Script:**\nSalamou alaykoum, labass 3lik? Mezyan? Koulchi mezyan?", "created_at": "2026-04-24T10:05:49.168614", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5032/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18305, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJBQTMzNTJEMUIzOUY5RDFEQgA=_9809", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-24T10:06:07.077469", "media_url": null, "media_mime_type": null}, {"id": 18306, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTg4RjQ3MDZCRDYxMkIzRDE3NQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام عليكم، كلشي مزيان؟ الحمد لله، كلشي مزيان.\n\n**Latin Script:**\nSalam o alaikom, koulchi mzyan? Alhamdolillah, koulchi mzyan.", "created_at": "2026-04-24T10:06:17.248746", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5033/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18308, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTI1Rjk5OUVDMTQzMDg1RTZEMwA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"trees and buildings\",\n \"evidence\": \"visible trees and urban infrastructure\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Non-dental image; dental concerns not applicable.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-24T10:06:43.372858", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5034/download", "media_mime_type": "image/jpeg"}, {"id": 18310, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=", "sender": "user", "message_type": "text", "content": "I want to talk to a human please norify him", "created_at": "2026-04-24T10:08:22.929146", "media_url": null, "media_mime_type": null}, {"id": 18311, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=_2220", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 J'ai notifié notre équipe et quelqu'un va vous contacter bientôt. Merci pour votre patience !", "created_at": "2026-04-24T10:08:44.433675", "media_url": null, "media_mime_type": null}, {"id": 18339, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE5NjA2MERDQkUzNDJGNTI1QgA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:32:01.403964", "media_url": null, "media_mime_type": null}, {"id": 18342, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUNEQ0NCQjc1OTU4OUZCNEYzNQA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:37:07.983587", "media_url": null, "media_mime_type": null}, {"id": 18352, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T10:47:39.809552", "media_url": null, "media_mime_type": null}, {"id": 18353, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=_4111", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 J'ai déjà notifié notre équipe, et ils vous contacteront bientôt. Si vous avez d'autres questions ou préoccupations, n'hésitez pas à me le faire savoir !", "created_at": "2026-04-24T10:47:53.518057", "media_url": null, "media_mime_type": null}, {"id": 18356, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI0MDkyMDMzN0RGNTc2OTE2MQA=", "sender": "user", "message_type": "text", "content": "Renotifie svp", "created_at": "2026-04-24T10:49:29.605839", "media_url": null, "media_mime_type": null}, {"id": 18357, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI0MDkyMDMzN0RGNTc2OTE2MQA=_6292", "sender": "bot", "message_type": "text", "content": "C'est fait 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience !", "created_at": "2026-04-24T10:49:42.166409", "media_url": null, "media_mime_type": null}]...
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C'est fait 😊 J'ai renotifié notre équipe p C'est fait 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience !...
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[{"id": 18306, "message_id": " [{"id": 18306, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTg4RjQ3MDZCRDYxMkIzRDE3NQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام عليكم، كلشي مزيان؟ الحمد لله، كلشي مزيان.\n\n**Latin Script:**\nSalam o alaikom, koulchi mzyan? Alhamdolillah, koulchi mzyan.", "created_at": "2026-04-24T10:06:17.248746", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5033/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18308, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTI1Rjk5OUVDMTQzMDg1RTZEMwA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"trees and buildings\",\n \"evidence\": \"visible trees and urban infrastructure\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Non-dental image; dental concerns not applicable.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-24T10:06:43.372858", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5034/download", "media_mime_type": "image/jpeg"}, {"id": 18310, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=", "sender": "user", "message_type": "text", "content": "I want to talk to a human please norify him", "created_at": "2026-04-24T10:08:22.929146", "media_url": null, "media_mime_type": null}, {"id": 18311, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=_2220", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 J'ai notifié notre équipe et quelqu'un va vous contacter bientôt. Merci pour votre patience !", "created_at": "2026-04-24T10:08:44.433675", "media_url": null, "media_mime_type": null}, {"id": 18339, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE5NjA2MERDQkUzNDJGNTI1QgA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:32:01.403964", "media_url": null, "media_mime_type": null}, {"id": 18342, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUNEQ0NCQjc1OTU4OUZCNEYzNQA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:37:07.983587", "media_url": null, "media_mime_type": null}, {"id": 18352, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T10:47:39.809552", "media_url": null, "media_mime_type": null}, {"id": 18353, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=_4111", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 J'ai déjà notifié notre équipe, et ils vous contacteront bientôt. Si vous avez d'autres questions ou préoccupations, n'hésitez pas à me le faire savoir !", "created_at": "2026-04-24T10:47:53.518057", "media_url": null, "media_mime_type": null}, {"id": 18356, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI0MDkyMDMzN0RGNTc2OTE2MQA=", "sender": "user", "message_type": "text", "content": "Renotifie svp", "created_at": "2026-04-24T10:49:29.605839", "media_url": null, "media_mime_type": null}, {"id": 18357, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI0MDkyMDMzN0RGNTc2OTE2MQA=_6292", "sender": "bot", "message_type": "text", "content": "C'est fait 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience !", "created_at": "2026-04-24T10:49:42.166409", "media_url": null, "media_mime_type": null}, {"id": 18394, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE1NkUwODY2NTYxQzFCNjZFNAA=", "sender": "user", "message_type": "text", "content": "Renotify them please", "created_at": "2026-04-24T11:27:31.619009", "media_url": null, "media_mime_type": null}, {"id": 18396, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE1NkUwODY2NTYxQzFCNjZFNAA=_2122", "sender": "bot", "message_type": "text", "content": "C'est fait à nouveau 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience et compréhension !", "created_at": "2026-04-24T11:27:46.794762", "media_url": null, "media_mime_type": null}]...
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C'est fait à nouveau 😊 J'ai renotifié notr C'est fait à nouveau 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience et compréhension !...
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[{"id": 18310, "message_id": " [{"id": 18310, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=", "sender": "user", "message_type": "text", "content": "I want to talk to a human please norify him", "created_at": "2026-04-24T10:08:22.929146", "media_url": null, "media_mime_type": null}, {"id": 18311, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=_2220", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 J'ai notifié notre équipe et quelqu'un va vous contacter bientôt. Merci pour votre patience !", "created_at": "2026-04-24T10:08:44.433675", "media_url": null, "media_mime_type": null}, {"id": 18339, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE5NjA2MERDQkUzNDJGNTI1QgA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:32:01.403964", "media_url": null, "media_mime_type": null}, {"id": 18342, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUNEQ0NCQjc1OTU4OUZCNEYzNQA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:37:07.983587", "media_url": null, "media_mime_type": null}, {"id": 18352, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T10:47:39.809552", "media_url": null, "media_mime_type": null}, {"id": 18353, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=_4111", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 J'ai déjà notifié notre équipe, et ils vous contacteront bientôt. Si vous avez d'autres questions ou préoccupations, n'hésitez pas à me le faire savoir !", "created_at": "2026-04-24T10:47:53.518057", "media_url": null, "media_mime_type": null}, {"id": 18356, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI0MDkyMDMzN0RGNTc2OTE2MQA=", "sender": "user", "message_type": "text", "content": "Renotifie svp", "created_at": "2026-04-24T10:49:29.605839", "media_url": null, "media_mime_type": null}, {"id": 18357, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI0MDkyMDMzN0RGNTc2OTE2MQA=_6292", "sender": "bot", "message_type": "text", "content": "C'est fait 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience !", "created_at": "2026-04-24T10:49:42.166409", "media_url": null, "media_mime_type": null}, {"id": 18394, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE1NkUwODY2NTYxQzFCNjZFNAA=", "sender": "user", "message_type": "text", "content": "Renotify them please", "created_at": "2026-04-24T11:27:31.619009", "media_url": null, "media_mime_type": null}, {"id": 18396, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE1NkUwODY2NTYxQzFCNjZFNAA=_2122", "sender": "bot", "message_type": "text", "content": "C'est fait à nouveau 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience et compréhension !", "created_at": "2026-04-24T11:27:46.794762", "media_url": null, "media_mime_type": null}, {"id": 18412, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNzFFRENCQjA3OUY3MjlFOUYyAA==", "sender": "user", "message_type": "text", "content": "Bonjour,\n\nJe voudrais vous inviter à une session AnyDesk. Mon identifiant est 1 190 860 754.\n\nObtenez AnyDesk sur :\n\nhttps://anydesk.com/", "created_at": "2026-04-24T11:32:35.191771", "media_url": null, "media_mime_type": null}, {"id": 18415, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNzFFRENCQjA3OUY3MjlFOUYyAA==_5705", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je ne peux pas accéder à des sessions AnyDesk ou à des liens externes. Cependant, je peux vous aider avec des informations ou des questions que vous pourriez avoir. Si vous avez besoin d'une assistance technique, je vous recommande de contacter directement notre équipe de support.", "created_at": "2026-04-24T11:32:45.463581", "media_url": null, "media_mime_type": null}]...
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Je suis désolé, mais je ne peux pas accéder à des Je suis désolé, mais je ne peux pas accéder à des sessions AnyDesk ou à des liens externes. Cependant, je peux vous aider avec des informations ou des questions que vous pourriez avoir. Si vous avez besoin d'une assistance technique, je vous recommande de contacter directement notre équipe de support....
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[{"id": 18342, "message_id": " [{"id": 18342, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUNEQ0NCQjc1OTU4OUZCNEYzNQA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:37:07.983587", "media_url": null, "media_mime_type": null}, {"id": 18352, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T10:47:39.809552", "media_url": null, "media_mime_type": null}, {"id": 18353, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=_4111", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 J'ai déjà notifié notre équipe, et ils vous contacteront bientôt. Si vous avez d'autres questions ou préoccupations, n'hésitez pas à me le faire savoir !", "created_at": "2026-04-24T10:47:53.518057", "media_url": null, "media_mime_type": null}, {"id": 18356, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI0MDkyMDMzN0RGNTc2OTE2MQA=", "sender": "user", "message_type": "text", "content": "Renotifie svp", "created_at": "2026-04-24T10:49:29.605839", "media_url": null, "media_mime_type": null}, {"id": 18357, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI0MDkyMDMzN0RGNTc2OTE2MQA=_6292", "sender": "bot", "message_type": "text", "content": "C'est fait 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience !", "created_at": "2026-04-24T10:49:42.166409", "media_url": null, "media_mime_type": null}, {"id": 18394, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE1NkUwODY2NTYxQzFCNjZFNAA=", "sender": "user", "message_type": "text", "content": "Renotify them please", "created_at": "2026-04-24T11:27:31.619009", "media_url": null, "media_mime_type": null}, {"id": 18396, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE1NkUwODY2NTYxQzFCNjZFNAA=_2122", "sender": "bot", "message_type": "text", "content": "C'est fait à nouveau 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience et compréhension !", "created_at": "2026-04-24T11:27:46.794762", "media_url": null, "media_mime_type": null}, {"id": 18412, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNzFFRENCQjA3OUY3MjlFOUYyAA==", "sender": "user", "message_type": "text", "content": "Bonjour,\n\nJe voudrais vous inviter à une session AnyDesk. Mon identifiant est 1 190 860 754.\n\nObtenez AnyDesk sur :\n\nhttps://anydesk.com/", "created_at": "2026-04-24T11:32:35.191771", "media_url": null, "media_mime_type": null}, {"id": 18415, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNzFFRENCQjA3OUY3MjlFOUYyAA==_5705", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je ne peux pas accéder à des sessions AnyDesk ou à des liens externes. Cependant, je peux vous aider avec des informations ou des questions que vous pourriez avoir. Si vous avez besoin d'une assistance technique, je vous recommande de contacter directement notre équipe de support.", "created_at": "2026-04-24T11:32:45.463581", "media_url": null, "media_mime_type": null}, {"id": 18441, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdBMTQ3OTk3MUMzN0ExQTU5MAA=", "sender": "user", "message_type": "text", "content": "Helo", "created_at": "2026-04-24T12:01:11.662319", "media_url": null, "media_mime_type": null}, {"id": 18442, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTgwRDZFOURFQTEwMzA0RUEwRQA=", "sender": "user", "message_type": "text", "content": "Cava", "created_at": "2026-04-24T12:02:17.954856", "media_url": null, "media_mime_type": null}, {"id": 18443, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTgwRDZFOURFQTEwMzA0RUEwRQA=_7578", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Ça va très bien, merci ! Et vous, comment allez-vous ?", "created_at": "2026-04-24T12:02:27.452782", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Ça va très bien, merci ! Et vous, commen Bonjour 😊 Ça va très bien, merci ! Et vous, comment allez-vous ?...
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[{"id": 18415, "message_id": " [{"id": 18415, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNzFFRENCQjA3OUY3MjlFOUYyAA==_5705", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je ne peux pas accéder à des sessions AnyDesk ou à des liens externes. Cependant, je peux vous aider avec des informations ou des questions que vous pourriez avoir. Si vous avez besoin d'une assistance technique, je vous recommande de contacter directement notre équipe de support.", "created_at": "2026-04-24T11:32:45.463581", "media_url": null, "media_mime_type": null}, {"id": 18441, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdBMTQ3OTk3MUMzN0ExQTU5MAA=", "sender": "user", "message_type": "text", "content": "Helo", "created_at": "2026-04-24T12:01:11.662319", "media_url": null, "media_mime_type": null}, {"id": 18442, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTgwRDZFOURFQTEwMzA0RUEwRQA=", "sender": "user", "message_type": "text", "content": "Cava", "created_at": "2026-04-24T12:02:17.954856", "media_url": null, "media_mime_type": null}, {"id": 18443, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTgwRDZFOURFQTEwMzA0RUEwRQA=_7578", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Ça va très bien, merci ! Et vous, comment allez-vous ?", "created_at": "2026-04-24T12:02:27.452782", "media_url": null, "media_mime_type": null}, {"id": 18444, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNkMwNTJBNTcyMTREMkExRDM3AA==", "sender": "user", "message_type": "text", "content": "Bonjour, j'ai une question sur l'agent IA", "created_at": "2026-04-24T12:17:15.109594", "media_url": null, "media_mime_type": null}, {"id": 18448, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRkMzQjYyRTM5OTEyQzMwQ0Y3AA==", "sender": "user", "message_type": "text", "content": "Bonjour, j'ai une question sur l'agent IA", "created_at": "2026-04-24T12:19:01.507425", "media_url": null, "media_mime_type": null}, {"id": 18474, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRDFFMDBBMjJGNDMzQzlDNzQzAA==", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-24T12:24:38.844839", "media_url": null, "media_mime_type": null}, {"id": 18476, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4NDUzMUJDREZEOEVEMjI1QQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T12:27:15.106655", "media_url": null, "media_mime_type": null}, {"id": 18573, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNkVEQjVCMjg3M0VCODhCNTFFAA==", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-24T13:53:06.303270", "media_url": null, "media_mime_type": null}, {"id": 18575, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMzcxMzIxMjQzRUUzNEFCQUE2AA==", "sender": "user", "message_type": "text", "content": "wa khona", "created_at": "2026-04-24T13:54:29.463366", "media_url": null, "media_mime_type": null}, {"id": 18586, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T14:03:49.030234", "media_url": null, "media_mime_type": null}, {"id": 18587, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=_860", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je suis là pour répondre à vos questions sur notre agent IA. Qu'est-ce que vous aimeriez savoir ?", "created_at": "2026-04-24T14:04:02.425026", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Je suis là pour répondre à vos questions Bonjour 😊 Je suis là pour répondre à vos questions sur notre agent IA. Qu'est-ce que vous aimeriez savoir ?...
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[{"id": 2790, "message_id": "b [{"id": 2790, "message_id": "bot_3A2D36485854574538AD_3437", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، مرحبا السيدة Asmae 😊\n\nباش نحجزو لك موعد خاصنا نعرفو شنو نوع العلاج اللي بغيتي و الوقت اللي كيناسبك بالضبط. الجمعة صباحا كنخدمو من 10:30 حتى 16:30. واش كاين شي وقت محدد اللي كيناسبك؟ \n\nغادي نبلغ الفريق وغادي يتاصلوا بيك باش يأكدو الموعد إن شاء الله.", "created_at": "2026-03-09T10:14:10.488686", "media_url": null, "media_mime_type": null}, {"id": 2793, "message_id": "3A10C639704FDBB1907F", "sender": "user", "message_type": "text", "content": "Soins de dents (kyste dentaire)", "created_at": "2026-03-09T10:15:26.233361", "media_url": null, "media_mime_type": null}, {"id": 2795, "message_id": "bot_3A10C639704FDBB1907F_3984", "sender": "bot", "message_type": "text", "content": "تم تسجيل طلبك، السيدة Asmae. الفريق غادي يتاصلوا بيك باش يأكدو الموعد ديالك إن شاء الله. شكرا على الثقة ديالك ونتمنى لك نهار موفق! 😊", "created_at": "2026-03-09T10:15:40.136789", "media_url": null, "media_mime_type": null}, {"id": 2797, "message_id": "3ADEAF3627932E7F5539", "sender": "user", "message_type": "text", "content": "Merci 🙏🏻", "created_at": "2026-03-09T10:15:50.627338", "media_url": null, "media_mime_type": null}, {"id": 2799, "message_id": "bot_3ADEAF3627932E7F5539_4801", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك السيدة Asmae! 😊 إذا كان عندك أي سؤال آخر أو احتجتي شي حاجة، رهن الإشارة ديالك. نهارك مبروك! 🙏🏻", "created_at": "2026-03-09T10:16:01.870508", "media_url": null, "media_mime_type": null}, {"id": 2806, "message_id": "3EB018BA8382247CACAD15", "sender": "bot", "message_type": "text", "content": "SALAM ASMAE C BON INCHALLAH", "created_at": "2026-03-09T13:26:21.370057", "media_url": null, "media_mime_type": null}, {"id": 2807, "message_id": "3EB06F7DBC31C344522B68", "sender": "bot", "message_type": "text", "content": "VENDREDI MN 20.30 TAL 16.30 KHDAMIN CONTINUT DONC AJI WTSSNAY NOUBA DIALK", "created_at": "2026-03-09T13:26:57.617997", "media_url": null, "media_mime_type": null}, {"id": 2808, "message_id": "3EB0B70D72354CE577B8C9", "sender": "user", "message_type": "text", "content": "Ok nchaallah", "created_at": "2026-03-09T13:27:39.661367", "media_url": null, "media_mime_type": null}, {"id": 2809, "message_id": "3EB081E73D6FEB55BF4E51", "sender": "user", "message_type": "text", "content": "merci", "created_at": "2026-03-09T13:27:44.161270", "media_url": null, "media_mime_type": null}, {"id": 3606, "message_id": "3EB0581BD82E9A0CD22AFA", "sender": "bot", "message_type": "image", "content": "Bonjour Bouhnane Asmae\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 13 mars 2026 à 10:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 13 مارس 2026 على الساعة 10:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-12T18:03:13.943983", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/373/download", "media_mime_type": "image/jpeg"}, {"id": 4986, "message_id": "3ADD834C2DBA4CA3E785", "sender": "user", "message_type": "text", "content": "Salam chaimae j’espère que tu vas bien", "created_at": "2026-03-15T16:18:19.505641", "media_url": null, "media_mime_type": null}, {"id": 4987, "message_id": "bot_3ADD834C2DBA4CA3E785_6087", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، مرحبا السيدة Chaimae! كنتمنا تكوني بخير وعلى خير. كيفاش نقدر نعاونك اليوم؟ 😊", "created_at": "2026-03-15T16:18:31.011741", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، مرحبا السيدة Chaimae! كن وعليكم السلام ورحمة الله، مرحبا السيدة Chaimae! كنتمنا تكوني بخير وعلى خير. كيفاش نقدر نعاونك اليوم؟ 😊...
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[{"id": 2795, "message_id": "b [{"id": 2795, "message_id": "bot_3A10C639704FDBB1907F_3984", "sender": "bot", "message_type": "text", "content": "تم تسجيل طلبك، السيدة Asmae. الفريق غادي يتاصلوا بيك باش يأكدو الموعد ديالك إن شاء الله. شكرا على الثقة ديالك ونتمنى لك نهار موفق! 😊", "created_at": "2026-03-09T10:15:40.136789", "media_url": null, "media_mime_type": null}, {"id": 2797, "message_id": "3ADEAF3627932E7F5539", "sender": "user", "message_type": "text", "content": "Merci 🙏🏻", "created_at": "2026-03-09T10:15:50.627338", "media_url": null, "media_mime_type": null}, {"id": 2799, "message_id": "bot_3ADEAF3627932E7F5539_4801", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك السيدة Asmae! 😊 إذا كان عندك أي سؤال آخر أو احتجتي شي حاجة، رهن الإشارة ديالك. نهارك مبروك! 🙏🏻", "created_at": "2026-03-09T10:16:01.870508", "media_url": null, "media_mime_type": null}, {"id": 2806, "message_id": "3EB018BA8382247CACAD15", "sender": "bot", "message_type": "text", "content": "SALAM ASMAE C BON INCHALLAH", "created_at": "2026-03-09T13:26:21.370057", "media_url": null, "media_mime_type": null}, {"id": 2807, "message_id": "3EB06F7DBC31C344522B68", "sender": "bot", "message_type": "text", "content": "VENDREDI MN 20.30 TAL 16.30 KHDAMIN CONTINUT DONC AJI WTSSNAY NOUBA DIALK", "created_at": "2026-03-09T13:26:57.617997", "media_url": null, "media_mime_type": null}, {"id": 2808, "message_id": "3EB0B70D72354CE577B8C9", "sender": "user", "message_type": "text", "content": "Ok nchaallah", "created_at": "2026-03-09T13:27:39.661367", "media_url": null, "media_mime_type": null}, {"id": 2809, "message_id": "3EB081E73D6FEB55BF4E51", "sender": "user", "message_type": "text", "content": "merci", "created_at": "2026-03-09T13:27:44.161270", "media_url": null, "media_mime_type": null}, {"id": 3606, "message_id": "3EB0581BD82E9A0CD22AFA", "sender": "bot", "message_type": "image", "content": "Bonjour Bouhnane Asmae\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 13 mars 2026 à 10:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 13 مارس 2026 على الساعة 10:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-12T18:03:13.943983", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/373/download", "media_mime_type": "image/jpeg"}, {"id": 4986, "message_id": "3ADD834C2DBA4CA3E785", "sender": "user", "message_type": "text", "content": "Salam chaimae j’espère que tu vas bien", "created_at": "2026-03-15T16:18:19.505641", "media_url": null, "media_mime_type": null}, {"id": 4987, "message_id": "bot_3ADD834C2DBA4CA3E785_6087", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، مرحبا السيدة Chaimae! كنتمنا تكوني بخير وعلى خير. كيفاش نقدر نعاونك اليوم؟ 😊", "created_at": "2026-03-15T16:18:31.011741", "media_url": null, "media_mime_type": null}, {"id": 4988, "message_id": "3AE0EED400CA860BC625", "sender": "user", "message_type": "text", "content": "Stp après la première séance de soin du kyste vendredi", "created_at": "2026-03-15T16:18:57.979513", "media_url": null, "media_mime_type": null}, {"id": 4989, "message_id": "bot_3AE0EED400CA860BC625_4207", "sender": "bot", "message_type": "text", "content": "بعد أول جلسة لعلاج الكيس يوم الجمعة، من المهم تلتزمي بتعليمات الدكتور وتاخدي الأدوية اللي غادي يوصي بها. إذا كان عندك أي ألم أو مضاعفات، من الأفضل تتواصلي مع العيادة مباشرة. \n\nواخا تقولي واش كاين شي حاجة أخرى نقدر نعاونك بها؟ 😊", "created_at": "2026-03-15T16:19:07.747055", "media_url": null, "media_mime_type": null}]...
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بعد أول جلسة لعلاج الكيس يوم الجمعة، من المهم تلتز بعد أول جلسة لعلاج الكيس يوم الجمعة، من المهم تلتزمي بتعليمات الدكتور وتاخدي الأدوية اللي غادي يوصي بها. إذا كان عندك أي ألم أو مضاعفات، من الأفضل تتواصلي مع العيادة مباشرة.
واخا تقولي واش كاين شي حاجة أخرى نقدر نعاونك بها؟ 😊...
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[{"id": 2799, "message_id": "b [{"id": 2799, "message_id": "bot_3ADEAF3627932E7F5539_4801", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك السيدة Asmae! 😊 إذا كان عندك أي سؤال آخر أو احتجتي شي حاجة، رهن الإشارة ديالك. نهارك مبروك! 🙏🏻", "created_at": "2026-03-09T10:16:01.870508", "media_url": null, "media_mime_type": null}, {"id": 2806, "message_id": "3EB018BA8382247CACAD15", "sender": "bot", "message_type": "text", "content": "SALAM ASMAE C BON INCHALLAH", "created_at": "2026-03-09T13:26:21.370057", "media_url": null, "media_mime_type": null}, {"id": 2807, "message_id": "3EB06F7DBC31C344522B68", "sender": "bot", "message_type": "text", "content": "VENDREDI MN 20.30 TAL 16.30 KHDAMIN CONTINUT DONC AJI WTSSNAY NOUBA DIALK", "created_at": "2026-03-09T13:26:57.617997", "media_url": null, "media_mime_type": null}, {"id": 2808, "message_id": "3EB0B70D72354CE577B8C9", "sender": "user", "message_type": "text", "content": "Ok nchaallah", "created_at": "2026-03-09T13:27:39.661367", "media_url": null, "media_mime_type": null}, {"id": 2809, "message_id": "3EB081E73D6FEB55BF4E51", "sender": "user", "message_type": "text", "content": "merci", "created_at": "2026-03-09T13:27:44.161270", "media_url": null, "media_mime_type": null}, {"id": 3606, "message_id": "3EB0581BD82E9A0CD22AFA", "sender": "bot", "message_type": "image", "content": "Bonjour Bouhnane Asmae\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 13 mars 2026 à 10:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 13 مارس 2026 على الساعة 10:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-12T18:03:13.943983", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/373/download", "media_mime_type": "image/jpeg"}, {"id": 4986, "message_id": "3ADD834C2DBA4CA3E785", "sender": "user", "message_type": "text", "content": "Salam chaimae j’espère que tu vas bien", "created_at": "2026-03-15T16:18:19.505641", "media_url": null, "media_mime_type": null}, {"id": 4987, "message_id": "bot_3ADD834C2DBA4CA3E785_6087", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، مرحبا السيدة Chaimae! كنتمنا تكوني بخير وعلى خير. كيفاش نقدر نعاونك اليوم؟ 😊", "created_at": "2026-03-15T16:18:31.011741", "media_url": null, "media_mime_type": null}, {"id": 4988, "message_id": "3AE0EED400CA860BC625", "sender": "user", "message_type": "text", "content": "Stp après la première séance de soin du kyste vendredi", "created_at": "2026-03-15T16:18:57.979513", "media_url": null, "media_mime_type": null}, {"id": 4989, "message_id": "bot_3AE0EED400CA860BC625_4207", "sender": "bot", "message_type": "text", "content": "بعد أول جلسة لعلاج الكيس يوم الجمعة، من المهم تلتزمي بتعليمات الدكتور وتاخدي الأدوية اللي غادي يوصي بها. إذا كان عندك أي ألم أو مضاعفات، من الأفضل تتواصلي مع العيادة مباشرة. \n\nواخا تقولي واش كاين شي حاجة أخرى نقدر نعاونك بها؟ 😊", "created_at": "2026-03-15T16:19:07.747055", "media_url": null, "media_mime_type": null}, {"id": 4990, "message_id": "3A8E61BCA0014EE83D8E", "sender": "user", "message_type": "text", "content": "<reply_to>إذا كان عندك أي ألم أو مضاعفات، من الأفضل تتواصلي مع العيادة مباشرة.</reply_to> Oui j’ai un gonflement", "created_at": "2026-03-15T16:19:36.435729", "media_url": null, "media_mime_type": null}, {"id": 4991, "message_id": "bot_3A8E61BCA0014EE83D8E_9951", "sender": "bot", "message_type": "text", "content": "Je suis désolé d'apprendre cela. Il est important de contacter la clinique immédiatement pour discuter de votre gonflement. Je vais informer l'équipe pour qu'ils puissent vous appeler dès que possible. \n\nPouvez-vous me confirmer si vous souhaitez que je les informe maintenant ?", "created_at": "2026-03-15T16:19:46.412420", "media_url": null, "media_mime_type": null}]...
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Je suis désolé d'apprendre cela. Il est import Je suis désolé d'apprendre cela. Il est important de contacter la clinique immédiatement pour discuter de votre gonflement. Je vais informer l'équipe pour qu'ils puissent vous appeler dès que possible.
Pouvez-vous me confirmer si vous souhaitez que je les informe maintenant ?...
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