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[{"id": 17704, "message_id": " [{"id": 17704, "message_id": "3EB01EEA5E4AC8815C5341", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *400,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+400,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-23T10:33:38.509302", "media_url": null, "media_mime_type": null}, {"id": 17705, "message_id": "3EB0489D49A2673FA7A5AA", "sender": "bot", "message_type": "document", "content": "2026042311331862.pdf", "created_at": "2026-04-23T10:33:55.223628", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4824/download", "media_mime_type": "application/pdf"}, {"id": 17729, "message_id": "3EB05AF63A88449451851D", "sender": "bot", "message_type": "document", "content": "_radios_EL ABIYED Younes_20260423_12191993.pdf", "created_at": "2026-04-23T11:19:36.845761", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4829/download", "media_mime_type": "application/pdf"}, {"id": 17734, "message_id": "A52D561455504FCF651F0CFAC7C1122F", "sender": "bot", "message_type": "text", "content": "https://maps.app.goo.gl/YjWooXJuNWDnZZ2P9?g_st=awb", "created_at": "2026-04-23T11:23:58.475103", "media_url": null, "media_mime_type": null}, {"id": 17735, "message_id": "3EB0DC05BDC7FF28EB842F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL ABIYED Younes*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 28 avril 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 28 أبريل 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-23T11:28:27.514848", "media_url": null, "media_mime_type": null}, {"id": 18206, "message_id": "3EB026D25A35C92C1DA794", "sender": "bot", "message_type": "image", "content": " ", "created_at": "2026-04-24T08:40:34.546416", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4992/download", "media_mime_type": "image/jpeg"}, {"id": 18209, "message_id": "3EB0874927FE402281C5E6", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral clinical photo showing the lower anterior and premolar teeth, viewed with the help of retractors and a mirror behind the teeth. The gingival tissues are visible, as are the crowns and incisal edges of the mandibular (lower) incisors, canines, and premolars. The teeth show a light yellow coloration with moderate brownish/yellowish deposits, especially near the gumline on the lingual (inside) surfaces of the anterior teeth. The gum tissue appears moist and pink but with some slight inflammation near the cervical margins. There are no visible restorations or caries. Slight dental crowding is present and some irregular alignment of the teeth. No apparent broken or missing teeth are seen in this field.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_lower\",\n \"observation\": \"All lower anterior teeth present, mild to moderate yellow/brown deposits on lingual surfaces, slight crowding.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"Premolar visible with similar deposits, crown morphology intact.\",\n \"severity", "created_at": "2026-04-24T08:40:54.511156", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4993/download", "media_mime_type": "image/jpeg"}, {"id": 18211, "message_id": "3EB0DB54763AC2A6F92B50", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a well-focused clinical intraoral photograph showing the lower dental arch from an occlusal perspective. The image displays the mandibular teeth from molar to molar, including the premolars, canines, and incisors, as well as the surrounding gingival tissue and the floor of the mouth. The oral mucosa appears moist. Some mirror edges are visible at the periphery, indicating use of retraction for improved visibility. There are multiple restorations visible, as well as some differences in tooth color and surface texture.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_right_molars\",\n \"observation\": \"First and second molars show normal anatomy, some grooves show possible mild staining. The first molar has a metal-ceramic crown with discoloration and a metallic area exposed on the buccal side.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left_molars\",\n \"observation\": \"Second molar appears intact, first molar displays a large occlusal restoration. Second premolar also shows an occlusal filling and some grooves are", "created_at": "2026-04-24T08:41:12.841724", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4995/download", "media_mime_type": "image/jpeg"}, {"id": 18213, "message_id": "3EB0A912F66AD95734F127", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up intraoral photograph of an adult patient's mouth, including upper and lower teeth and gingiva. The cheeks are retracted using clear retractors for optimal visibility. The patient's upper and lower anterior and posterior teeth are visible. The upper front teeth appear lighter in color compared to the lower, which have a more yellowish hue. The gums look generally healthy but appear slightly erythematous, especially in the upper anterior region. There is mild crowding, particularly in the lower anterior teeth. Some wear on incisal edges is visible, and the alignment is not perfectly even. No obvious caries, fractures, large fillings, crowns, braces, or implants are present. No text or identifying information is visible in the image.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Upper front teeth (central and lateral incisors) appear generally intact with light yellow coloration, slight spacing and irregularity in alignment.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Lower front teeth show crowding, minor wear on inc", "created_at": "2026-04-24T08:41:28.565343", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4996/download", "media_mime_type": "image/jpeg"}, {"id": 18214, "message_id": "3EB0A70D9C2D50FDAA85D0", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an intraoral frontal view of the upper and lower teeth and gingiva. Both the maxillary (upper) and mandibular (lower) anterior teeth are visible, including premolars on both the right and left sides, with a cheek retractor in use for better visualization. The teeth show variation in color between the upper and lower arch, with the upper teeth appearing lighter and the lower teeth showing more yellowish staining. The alignment reveals that the upper and lower teeth do not contact perfectly, with some crowding/rotation of the lower anteriors and moderate overlapping visible. Gums appear pink and generally healthy with some unevenness in the gingival contours of the lower anterior region. No visible signs of severe redness, ulceration, or significant swelling of the gingiva are present.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"All upper anterior teeth are present with relatively light coloration. Slight incisal edge irregularities. No obvious caries, chips, or fractures visible.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"front_lower\",\n \"observation", "created_at": "2026-04-24T08:41:58.253779", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4997/download", "media_mime_type": "image/jpeg"}, {"id": 20315, "message_id": "AC81AF4E874B3290801945E20C7B248A", "sender": "user", "message_type": "text", "content": "Salamoalikom maraditichi 3liya n l'opération d ghada f sba7 ?", "created_at": "2026-04-28T19:47:10.814291", "media_url": null, "media_mime_type": null}, {"id": 20316, "message_id": "bot_AC81AF4E874B3290801945E20C7B248A_4169", "sender": "bot", "message_type": "text", "content": "وعليكم السلام، سمح ليا على التأخير. الفريق غادي يتواصل معاكوم بهاد الموضوع إن شاء الله 🙏🏻\n\nيلا كان الأمر مستعجل أو خاصك تأكيد ضروري، تقدري تتصلي مباشرة على: +212 660-022-263", "created_at": "2026-04-28T19:48:22.760840", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام، سمح ليا على التأخير. الفريق غادي يت وعليكم السلام، سمح ليا على التأخير. الفريق غادي يتواصل معاكوم بهاد الموضوع إن شاء الله 🙏🏻
يلا كان الأمر مستعجل أو خاصك تأكيد ضروري، تقدري تتصلي مباشرة على: +212 660-022-263...
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[{"id": 7198, "message_id": "b [{"id": 7198, "message_id": "bot_AC8916C356164F541E7B1C3366610D4C_4153", "sender": "bot", "message_type": "text", "content": "واخا، غادي نبلغ الفريق باش يتواصلوا معاك ويأكدوا الموعد ديالك على الساعة الثامنة والنصف. شكرا على تفهمك ووقت ما حتاجيتي شي حاجة، حنا رهن الإشارة. 😊", "created_at": "2026-03-26T18:34:25.047930", "media_url": null, "media_mime_type": null}, {"id": 7211, "message_id": "A5CCB53A98A19C47AD2C88EB99FB57C7", "sender": "bot", "message_type": "text", "content": "Safi yala kunt gha nqulalk", "created_at": "2026-03-26T18:40:49.345344", "media_url": null, "media_mime_type": null}, {"id": 7234, "message_id": "AC0CFAD40DDCA6FEA94DCC44EECABB47", "sender": "user", "message_type": "text", "content": "Khty wach ntla3", "created_at": "2026-03-26T19:39:37.989084", "media_url": null, "media_mime_type": null}, {"id": 7235, "message_id": "bot_AC0CFAD40DDCA6FEA94DCC44EECABB47_3395", "sender": "bot", "message_type": "text", "content": "واخا، غادي نبلغ الفريق باش يتواصلوا معاك ويأكدوا الموعد ديالك. شكرا على تفهمك ووقت ما حتاجيتي شي حاجة، حنا رهن الإشارة. 😊", "created_at": "2026-03-26T19:39:51.126327", "media_url": null, "media_mime_type": null}, {"id": 7236, "message_id": "A5217C22BA9CC127894BB74556A8089B", "sender": "bot", "message_type": "text", "content": "Aji akhay", "created_at": "2026-03-26T19:42:53.429177", "media_url": null, "media_mime_type": null}, {"id": 7237, "message_id": "A5BB5C4F10ED6F072D944C48480CF1BD", "sender": "bot", "message_type": "text", "content": "Chhal dyal waqet bach tkun hna", "created_at": "2026-03-26T19:43:09.619258", "media_url": null, "media_mime_type": null}, {"id": 7238, "message_id": "ACADFB03C4503FD98C9211A16077AB09", "sender": "user", "message_type": "text", "content": "Ana ltaht fcafé", "created_at": "2026-03-26T19:43:21.097740", "media_url": null, "media_mime_type": null}, {"id": 7239, "message_id": "A599AC0D326FB45B49DB840BEA7BAFA3", "sender": "bot", "message_type": "text", "content": "Ah ok", "created_at": "2026-03-26T19:43:32.498286", "media_url": null, "media_mime_type": null}, {"id": 7240, "message_id": "bot_ACADFB03C4503FD98C9211A16077AB09_3395", "sender": "bot", "message_type": "text", "content": "واخا، غادي نبلغ الفريق باش يتواصلوا معاك ويأكدوا الموعد ديالك. شكرا على تفهمك ووقت ما حتاجيتي شي حاجة، حنا رهن الإشارة. 😊", "created_at": "2026-03-26T19:43:35.000651", "media_url": null, "media_mime_type": null}, {"id": 7241, "message_id": "A59D97827DED299AA071644E6F282A0C", "sender": "bot", "message_type": "text", "content": "Tla3 akhay Bach nsed bab", "created_at": "2026-03-26T19:48:51.420797", "media_url": null, "media_mime_type": null}, {"id": 9820, "message_id": "AC412FE5A42E8E4E91C048AA5CEC7FA5", "sender": "user", "message_type": "text", "content": "Slmalikom khti wach ba9in mawjdo hado rataholi whd 2", "created_at": "2026-04-01T00:17:30.695989", "media_url": null, "media_mime_type": null}, {"id": 9821, "message_id": "bot_AC412FE5A42E8E4E91C048AA5CEC7FA5_765", "sender": "bot", "message_type": "text", "content": "وعليكم السلام، سمح ليا، مفهمتش الرسالة حيث ما كانتش واضحة. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-04-01T00:17:45.285322", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام، سمح ليا، مفهمتش الرسالة حيث ما كانت وعليكم السلام، سمح ليا، مفهمتش الرسالة حيث ما كانتش واضحة. واش تقدر توضح ليا شنو قصدك؟...
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[{"id": 3131, "message_id": "b [{"id": 3131, "message_id": "bot_2ACC38F52C7DD9CA1CE2_6194", "sender": "bot", "message_type": "text", "content": "كنعتدر، أنا غير assistant ديال الاستقبال وما نقدرش نعطيك une remise. غادي نبلغ الفريق باش يتاصلوا بيك ويجاوبوك. واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-03-11T17:13:48.541666", "media_url": null, "media_mime_type": null}, {"id": 3135, "message_id": "2AF6A60117CBFF4D6B39", "sender": "user", "message_type": "text", "content": "La blach", "created_at": "2026-03-11T17:26:42.972057", "media_url": null, "media_mime_type": null}, {"id": 3136, "message_id": "bot_2AF6A60117CBFF4D6B39_7762", "sender": "bot", "message_type": "text", "content": "واخا، شكرا على التوضيح. إذا كان عندك أي سؤال آخر أو بغيتي شي حاجة، أنا هنا نعاونك. 😊", "created_at": "2026-03-11T17:26:53.925407", "media_url": null, "media_mime_type": null}, {"id": 3137, "message_id": "2A82F2937498E19EFB9C", "sender": "user", "message_type": "text", "content": "Ntouma ghlyin", "created_at": "2026-03-11T17:27:04.772567", "media_url": null, "media_mime_type": null}, {"id": 3138, "message_id": "bot_2A82F2937498E19EFB9C_1754", "sender": "bot", "message_type": "text", "content": "كنعتدر إذا كان الثمن كيبان ليك غالي. الثمن كيتحدد على حساب الجودة ديال الخدمات والتقنيات اللي كنستعملوها. إذا بغيتي، نقدر نبلغ الفريق باش يتاصلوا بيك ويعطيوك تفاصيل أكثر. واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-03-11T17:27:16.033776", "media_url": null, "media_mime_type": null}, {"id": 13474, "message_id": "2A9498076AEA680671DF", "sender": "user", "message_type": "text", "content": "+212 667-053123", "created_at": "2026-04-10T09:46:51.861847", "media_url": null, "media_mime_type": null}, {"id": 13475, "message_id": "A58C53C648BBBA8F1B209D7158149016", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-10T09:46:52.964170", "media_url": null, "media_mime_type": null}, {"id": 13476, "message_id": "bot_2A9498076AEA680671DF_5431", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟", "created_at": "2026-04-10T09:47:07.398806", "media_url": null, "media_mime_type": null}, {"id": 13910, "message_id": "2AEA59856A04B35CB9DB", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-04-11T10:25:04.637911", "media_url": null, "media_mime_type": null}, {"id": 13911, "message_id": "2A8C21B7A2D33AB6238A", "sender": "user", "message_type": "text", "content": "Momkin teeti anydesk n hassan yeadel wahe dkhajat", "created_at": "2026-04-11T10:25:14.404745", "media_url": null, "media_mime_type": null}, {"id": 13912, "message_id": "A59CA9E249091A6A5568DC113B929C85", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-04-11T10:25:22.723659", "media_url": null, "media_mime_type": null}, {"id": 13913, "message_id": "bot_2A8C21B7A2D33AB6238A_5676", "sender": "bot", "message_type": "text", "content": "وعليكم السلام، واش ممكن توضح ليا شنو بالضبط الخدمة اللي محتاجها من العيادة؟ واش عندك شي مشكل مستعجل أو شي طلب معين بخصوص الأسنان؟ إذا كان عندك شي حاجة تقنية بحال anydesk أو شي حاجة خارج طب الأسنان، غادي نحتاج نوضح أكثر باش نقدر نعاونك.", "created_at": "2026-04-11T10:25:27.064199", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام، واش ممكن توضح ليا شنو بالضبط الخدمة وعليكم السلام، واش ممكن توضح ليا شنو بالضبط الخدمة اللي محتاجها من العيادة؟ واش عندك شي مشكل مستعجل أو شي طلب معين بخصوص الأسنان؟ إذا كان عندك شي حاجة تقنية بحال anydesk أو شي حاجة خارج طب الأسنان، غادي نحتاج نوضح أكثر باش نقدر نعاونك....
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[{"id": 6479, "message_id": "A [{"id": 6479, "message_id": "AC402BE45B31FBB78FF226C1B2E3E93E", "sender": "user", "message_type": "text", "content": "محمد بن الفقيه", "created_at": "2026-03-19T12:38:41.243269", "media_url": null, "media_mime_type": null}, {"id": 6481, "message_id": "bot_AC402BE45B31FBB78FF226C1B2E3E93E_647", "sender": "bot", "message_type": "text", "content": "تم تسجيل الطلب ديالك، والفريق غادي يتاصل بيك باش يأكدو الموعد على حساب التوفر. شكرا على الثقة ديالك، ونتمنى ليك نهار مبروك! 😊", "created_at": "2026-03-19T12:38:56.850927", "media_url": null, "media_mime_type": null}, {"id": 6482, "message_id": "AC3A15E111E8B26F5513ECB3BC196970", "sender": "user", "message_type": "text", "content": "شكرا", "created_at": "2026-03-19T12:39:08.596038", "media_url": null, "media_mime_type": null}, {"id": 6483, "message_id": "bot_AC3A15E111E8B26F5513ECB3BC196970_6715", "sender": "bot", "message_type": "text", "content": "العفو، مرحبا بيك! إذا احتجتي أي مساعدة أخرى، رهن الإشارة ديالك. 😊", "created_at": "2026-03-19T12:39:18.959941", "media_url": null, "media_mime_type": null}, {"id": 6485, "message_id": "AC48A353B3DC79D2245D4AE213D2770E", "sender": "user", "message_type": "text", "content": "فحال اليوم واش يقدر يشوف طبيب الحالة ديالي", "created_at": "2026-03-19T13:11:24.974209", "media_url": null, "media_mime_type": null}, {"id": 6486, "message_id": "bot_AC48A353B3DC79D2245D4AE213D2770E_329", "sender": "bot", "message_type": "text", "content": "اليوم، العيادة خدامة حتى لـ 18:00. غادي نبلغ الفريق باش يتواصلوا معاك ويأكدو واش ممكن تشوف Dr Ayoub اليوم. شكرا على الصبر ديالك! 😊", "created_at": "2026-03-19T13:11:38.567095", "media_url": null, "media_mime_type": null}, {"id": 6487, "message_id": "ACC03B96666467723730D8B428A3D4DD", "sender": "user", "message_type": "text", "content": "العيادة في جات", "created_at": "2026-03-19T13:12:20.000293", "media_url": null, "media_mime_type": null}, {"id": 6488, "message_id": "bot_ACC03B96666467723730D8B428A3D4DD_4425", "sender": "bot", "message_type": "text", "content": "العيادة كاينة في Ave Mohamed V، 92150 Ksar el-Kebir.\n\nhttps://maps.app.goo.gl/KPfvoKkpPgrNczX86\n\nواخا تقولي واش كاين شي حاجة أخرى نقدر نعاونك بها؟ 😊", "created_at": "2026-03-19T13:12:32.598274", "media_url": null, "media_mime_type": null}, {"id": 6491, "message_id": "ACA1B19C956CBF295D252E88E163D222", "sender": "user", "message_type": "text", "content": "واش نقدر نهبط حاليا نشوف طبيب", "created_at": "2026-03-19T13:20:00.574632", "media_url": null, "media_mime_type": null}, {"id": 6492, "message_id": "bot_ACA1B19C956CBF295D252E88E163D222_9370", "sender": "bot", "message_type": "text", "content": "اليوم العيادة خدامة حتى لـ 18:00، ولكن حيتاش الخدمة عندنا غير برانديفو، غادي نبلغ الفريق باش يتواصلوا معاك ويأكدو واش ممكن تشوف Dr Ayoub اليوم. شكرا على التفهم ديالك! 😊", "created_at": "2026-03-19T13:20:11.113568", "media_url": null, "media_mime_type": null}, {"id": 6493, "message_id": "ACDB17BEC78ED0122265432F5A91D7A2", "sender": "user", "message_type": "text", "content": "رقم اتصال", "created_at": "2026-03-19T13:20:38.769761", "media_url": null, "media_mime_type": null}, {"id": 6494, "message_id": "bot_ACDB17BEC78ED0122265432F5A91D7A2_5400", "sender": "bot", "message_type": "text", "content": "يمكنك التواصل مع العيادة عبر الأرقام التالية: 0539918697 أو 0664292423. إذا كان لديك أي استفسار آخر، لا تتردد في التواصل معي. 😊", "created_at": "2026-03-19T13:20:49.903360", "media_url": null, "media_mime_type": null}]...
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يمكنك التواصل مع العيادة عبر الأرقام التالية: 0539 يمكنك التواصل مع العيادة عبر الأرقام التالية: 0539918697 أو 0664292423. إذا كان لديك أي استفسار آخر، لا تتردد في التواصل معي. 😊...
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[{"id": 9292, "message_id": "A [{"id": 9292, "message_id": "A5AD37FA3622BC15CCAE8E9BFE792D8B", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-03-31T10:15:14.130748", "media_url": null, "media_mime_type": null}, {"id": 9293, "message_id": "bot_A5AD37FA3622BC15CCAE8E9BFE792D8B_2310", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 أنا هنا لمساعدتك في أي شيء تحتاجه في Centre Dentaire Dr DINANI Hicham. شنو نقدر نعاونك به؟", "created_at": "2026-03-31T10:15:31.692087", "media_url": null, "media_mime_type": null}, {"id": 9294, "message_id": "A5DE4F7751695845A369360ADB8BD9D6", "sender": "user", "message_type": "text", "content": "ختي دخلت من عطلة", "created_at": "2026-03-31T10:16:38.840460", "media_url": null, "media_mime_type": null}, {"id": 9295, "message_id": "bot_A5DE4F7751695845A369360ADB8BD9D6_5739", "sender": "bot", "message_type": "text", "content": "نتمنى تكون دازت العطلة ديالها مزيان 😊 واش كاين شي حاجة نقدر نعاونك بها اليوم؟", "created_at": "2026-03-31T10:16:49.659068", "media_url": null, "media_mime_type": null}, {"id": 9296, "message_id": "A55C6CC3B8DC13969722C7010F007549", "sender": "user", "message_type": "text", "content": "حيت بغيت نجي وخدمة", "created_at": "2026-03-31T10:17:19.128239", "media_url": null, "media_mime_type": null}, {"id": 9297, "message_id": "bot_A55C6CC3B8DC13969722C7010F007549_158", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 واش بغيتي تحجزي موعد لشي خدمة معينة؟ واخا تقولي شنو نوع الخدمة اللي محتاجاها والوقت اللي مناسب ليك؟", "created_at": "2026-03-31T10:17:30.226920", "media_url": null, "media_mime_type": null}, {"id": 9298, "message_id": "A5A8AD706CDC7467CCF1F8B771AC8F34", "sender": "user", "message_type": "text", "content": "معياش كتبدو", "created_at": "2026-03-31T10:17:30.561650", "media_url": null, "media_mime_type": null}, {"id": 9299, "message_id": "bot_A5A8AD706CDC7467CCF1F8B771AC8F34_343", "sender": "bot", "message_type": "text", "content": "حنا مفتوحين اليوم من 09:30 حتى 18:00. واش بغيتي تحجز موعد لشي خدمة معينة؟ إذا كان ممكن، عطيني الإسم ديالك ونوع الخدمة اللي محتاجها باش نعاونك نحجز لك موعد. 😊", "created_at": "2026-03-31T10:17:39.560955", "media_url": null, "media_mime_type": null}, {"id": 9300, "message_id": "A54D9B005D7419053BAAA8B5F2C639B1", "sender": "user", "message_type": "text", "content": "بغيت نجي ولكن كنخدم مع 12:30", "created_at": "2026-03-31T10:18:49.915193", "media_url": null, "media_mime_type": null}, {"id": 9301, "message_id": "bot_A54D9B005D7419053BAAA8B5F2C639B1_7383", "sender": "bot", "message_type": "text", "content": "يمكنك تزورنا قبل 12:30 أو بعد 14:00. إذا بغيتي نحجز لك موعد، عطيني الإسم ديالك ونوع الخدمة اللي محتاجها، وغادي نبلغ الفريق باش يتواصلوا معاك لتأكيد الموعد. 😊", "created_at": "2026-03-31T10:19:02.272270", "media_url": null, "media_mime_type": null}]...
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يمكنك تزورنا قبل 12:30 أو بعد 14:00. إذا بغيتي نحج يمكنك تزورنا قبل 12:30 أو بعد 14:00. إذا بغيتي نحجز لك موعد، عطيني الإسم ديالك ونوع الخدمة اللي محتاجها، وغادي نبلغ الفريق باش يتواصلوا معاك لتأكيد الموعد. 😊...
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[{"id": 15429, "message_id": " [{"id": 15429, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image", "sender": "user", "message_type": "image", "content": "Image description: - A man is gesturing emotionally in a workshop setting with tools in the background.\n- Visible text: \"كيكون معقد! Logicat Launch Sponsorisé Réserver\"\n- Notable objects/entities: Tools hanging on the wall, workshop setting.\n\nUser message context: [Attachment: image]", "created_at": "2026-04-14T10:52:49.665182", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4004/download", "media_mime_type": "image/jpeg"}, {"id": 15430, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjEzNjc3ODkzMDk5MTQ5MTUwOTA3ODk4MjY1NgZDZD_image_7953", "sender": "bot", "message_type": "text", "content": "Merci pour l'image ! Si vous avez des questions ou besoin d'informations spécifiques, n'hésitez pas à les écrire ici en texte. Je suis là pour vous aider !", "created_at": "2026-04-14T10:53:03.957297", "media_url": null, "media_mime_type": null}, {"id": 15431, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjgyNjk5Nzk1MDA5MjM4MjU5ODA0MzAwOTAyNAZDZD", "sender": "user", "message_type": "text", "content": "slm", "created_at": "2026-04-14T10:53:26.237357", "media_url": null, "media_mime_type": null}, {"id": 15432, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0MjgzODY3MzcyNDUyMDExNjY5MDE5MDU5ODE0NAZDZD", "sender": "user", "message_type": "text", "content": "cv", "created_at": "2026-04-14T10:53:27.674354", "media_url": null, "media_mime_type": null}, {"id": 15433, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0Mjg5MTIyMjU0MDA4Nzc3OTM5NDU1OTQxMDE3NgZDZD", "sender": "user", "message_type": "text", "content": "khti?", "created_at": "2026-04-14T10:53:29.883099", "media_url": null, "media_mime_type": null}, {"id": 15434, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ0Mjg5MTIyMjU0MDA4Nzc3OTM5NDU1OTQxMDE3NgZDZD_5854", "sender": "bot", "message_type": "text", "content": "Wa alaykoum salam ! Je vais bien, merci. Comment puis-je vous aider aujourd'hui ?", "created_at": "2026-04-14T10:53:39.995232", "media_url": null, "media_mime_type": null}, {"id": 15452, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ2ODMzNjEyMzM4OTg1ODgwMTQ0OTQzNTEzNjAwMAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-04-14T11:16:30.008368", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4011/download", "media_mime_type": "audio/mp4"}, {"id": 15453, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDQ2ODMzNjEyMzM4OTg1ODgwMTQ0OTQzNTEzNjAwMAZDZD_audio_2621", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je n'ai pas pu comprendre le message vocal. Pourriez-vous s'il vous plaît le renvoyer sous forme de texte ? Cela m'aidera à mieux vous assister. Merci !", "created_at": "2026-04-14T11:16:42.393810", "media_url": null, "media_mime_type": null}, {"id": 15472, "message_id": "owner_media_671d86c17dc74610b02e0d0ae4f12412", "sender": "bot", "message_type": "voice", "content": null, "created_at": "2026-04-14T11:43:45.908009", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4015/download", "media_mime_type": "video/webm"}, {"id": 15473, "message_id": "owner_72b999b9b0e544e8b672e2e19af12176", "sender": "bot", "message_type": "text", "content": "slm", "created_at": "2026-04-14T11:44:58.572501", "media_url": null, "media_mime_type": null}, {"id": 15476, "message_id": "ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDUwMDE2Mjg4MTkzNzAxNjUyNDM1OTEzNDYwOTQwOAZDZD_audio", "sender": "user", "message_type": "voice", "content": "[Voice message] តែ។", "created_at": "2026-04-14T11:45:15.283941", "media_url": "/api/v1/chatbots/35/knowledge-bases/media/files/4016/download", "media_mime_type": "video/mp4"}, {"id": 15477, "message_id": "bot_ig_123804667488253_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDYxMTM3NzUzOTk2OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1OTM1NzQ5OTEwMDIzMzgzMDozMjc2NDUwMDE2Mjg4MTkzNzAxNjUyNDM1OTEzNDYwOTQwOAZDZD_audio_6918", "sender": "bot", "message_type": "text", "content": "សូមអភ័យទោស ខ្ញុំមិនអាចយល់ពីសារសំឡេងបានទេ។ តើអ្នកអាចសរសេរវាថាជាអត្ថបទបានទេ? នេះនឹងជួយឱ្យខ្ញុំអាចជួយអ្នកបានល្អប្រសើរជាងមុន។ អរគុណ!", "created_at": "2026-04-14T11:45:36.268419", "media_url": null, "media_mime_type": null}]...
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សូមអភ័យទោស ខ្ញុំមិនអាចយល់ពីសារសំឡេងបានទេ។ តើអ្នកអា សូមអភ័យទោស ខ្ញុំមិនអាចយល់ពីសារសំឡេងបានទេ។ តើអ្នកអាចសរសេរវាថាជាអត្ថបទបានទេ? នេះនឹងជួយឱ្យខ្ញុំអាចជួយអ្នកបានល្អប្រសើរជាងមុន។ អរគុណ!...
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[{"id": 32893, "message_id": " [{"id": 32893, "message_id": "meta_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABIYFDNBNjg4QjdEQzcyRkM5OEJGQ0RDAA==", "sender": "user", "message_type": "text", "content": "ok", "created_at": "2026-05-20T12:48:37.649379", "media_url": null, "media_mime_type": null}, {"id": 32896, "message_id": "meta_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABIYFDNBOTQxREY0ODk4OUYyQjI2QkNFAA==", "sender": "user", "message_type": "text", "content": "انشاءالله. اذهب إلى مستشفى", "created_at": "2026-05-20T12:48:58.799267", "media_url": null, "media_mime_type": null}, {"id": 33031, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYFjNFQjA3RTdGODlBNTAzMTdCN0Y2OEMA", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a stylized promotional graphic for a dental clinic. It features a smiling anthropomorphic cartoon tooth holding a notepad with a large green check mark, indicating confirmation. The background appears to be an out-of-focus dental clinic room, visible with a dental chair and clinical fittings in soft blue and cream tones. At the top of the image, there is a clinic logo with a tooth outline and the name 'Tanger Bay Dental Center.' Across the center of the image are two blue banners with white text confirming an appointment at the clinic. The overall color theme is light blue, white, and beige, contributing to a friendly and welcoming atmosphere.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-\n\nUser message context: Salut *BILAL MA XIAOHU*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 21 mai 2026*\r\n🕘 Heure : *09:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-05-20T15:02:10.795326", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9487/download", "media_mime_type": "image/jpeg"}, {"id": 33213, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYIEE1MURGMDAwNTRDRDFFRjhDQTcyMjg3N0RENTQ0QTE1AA==", "sender": "bot", "message_type": "text", "content": "اعتذر موعدك غدا على الساعة ١٠ونصف", "created_at": "2026-05-20T18:02:50.832579", "media_url": null, "media_mime_type": null}, {"id": 33214, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYIEE1NUY1NDA0QjkzMjI3MkRFMUVBNjJENEE2MjlGMUY1AA==", "sender": "bot", "message_type": "text", "content": "10h30", "created_at": "2026-05-20T18:02:54.506502", "media_url": null, "media_mime_type": null}, {"id": 33215, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYIEE1QzIyMzMzQTMyNzc0QzNEODU3NzAzRkYyNTlBRDdGAA==", "sender": "bot", "message_type": "text", "content": "[Owner sent a message]", "created_at": "2026-05-20T18:03:05.118489", "media_url": null, "media_mime_type": null}, {"id": 33216, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYIEE1NUNBMUFDRDQxRTI4MUE0ODQ0MEI4M0RDNDBGQzFEAA==", "sender": "bot", "message_type": "text", "content": "غدا صباحا على العاشرة والنصف", "created_at": "2026-05-20T18:03:18.779652", "media_url": null, "media_mime_type": null}, {"id": 33225, "message_id": "meta_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABIYFDNBMjkyOEI0NkI3QjIxNTMwMTVBAA==", "sender": "user", "message_type": "text", "content": "太晚了 我会在10点到达", "created_at": "2026-05-20T18:11:31.726194", "media_url": null, "media_mime_type": null}, {"id": 33260, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYIEE1NDYxMjM2QjNBRUUxMTY1OTZBNkE1ODhEMkI3ODdDAA==", "sender": "bot", "message_type": "text", "content": "على ااساعة العاشرة والنصف", "created_at": "2026-05-20T19:12:24.243891", "media_url": null, "media_mime_type": null}, {"id": 33267, "message_id": "meta_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABIYFDNBOTBENDI4M0ZCREQ2OEVCOEYzAA==", "sender": "user", "message_type": "text", "content": "我没有时间 请提前", "created_at": "2026-05-20T19:14:07.520093", "media_url": null, "media_mime_type": null}, {"id": 34049, "message_id": "3AE0BF25BDBE261DFD54", "sender": "user", "message_type": "text", "content": "有预约吗", "created_at": "2026-05-22T14:22:31.647524", "media_url": null, "media_mime_type": null}, {"id": 34050, "message_id": "bot_3AE0BF25BDBE261DFD54_2769", "sender": "bot", "message_type": "text", "content": "您好，您的预约时间是明天上午10点半。如果您希望提前到10点，请稍等，我会把您的请求转达给团队，等他们确认后会第一时间联系您。\n\n请注意：您的预约时间是否能提前到10点，还需要我们团队直接和您确认 🙏🏻", "created_at": "2026-05-22T14:22:49.331735", "media_url": null, "media_mime_type": null}]...
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您好，您的预约时间是明天上午10点半。如果您希望提前到10点，请稍等，我会把您的请求转达给团队，等他 您好，您的预约时间是明天上午10点半。如果您希望提前到10点，请稍等，我会把您的请求转达给团队，等他们确认后会第一时间联系您。
请注意：您的预约时间是否能提前到10点，还需要我们团队直接和您确认 🙏🏻...
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[{"id": 33214, "message_id": " [{"id": 33214, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYIEE1NUY1NDA0QjkzMjI3MkRFMUVBNjJENEE2MjlGMUY1AA==", "sender": "bot", "message_type": "text", "content": "10h30", "created_at": "2026-05-20T18:02:54.506502", "media_url": null, "media_mime_type": null}, {"id": 33215, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYIEE1QzIyMzMzQTMyNzc0QzNEODU3NzAzRkYyNTlBRDdGAA==", "sender": "bot", "message_type": "text", "content": "[Owner sent a message]", "created_at": "2026-05-20T18:03:05.118489", "media_url": null, "media_mime_type": null}, {"id": 33216, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYIEE1NUNBMUFDRDQxRTI4MUE0ODQ0MEI4M0RDNDBGQzFEAA==", "sender": "bot", "message_type": "text", "content": "غدا صباحا على العاشرة والنصف", "created_at": "2026-05-20T18:03:18.779652", "media_url": null, "media_mime_type": null}, {"id": 33225, "message_id": "meta_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABIYFDNBMjkyOEI0NkI3QjIxNTMwMTVBAA==", "sender": "user", "message_type": "text", "content": "太晚了 我会在10点到达", "created_at": "2026-05-20T18:11:31.726194", "media_url": null, "media_mime_type": null}, {"id": 33260, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYIEE1NDYxMjM2QjNBRUUxMTY1OTZBNkE1ODhEMkI3ODdDAA==", "sender": "bot", "message_type": "text", "content": "على ااساعة العاشرة والنصف", "created_at": "2026-05-20T19:12:24.243891", "media_url": null, "media_mime_type": null}, {"id": 33267, "message_id": "meta_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABIYFDNBOTBENDI4M0ZCREQ2OEVCOEYzAA==", "sender": "user", "message_type": "text", "content": "我没有时间 请提前", "created_at": "2026-05-20T19:14:07.520093", "media_url": null, "media_mime_type": null}, {"id": 34049, "message_id": "3AE0BF25BDBE261DFD54", "sender": "user", "message_type": "text", "content": "有预约吗", "created_at": "2026-05-22T14:22:31.647524", "media_url": null, "media_mime_type": null}, {"id": 34050, "message_id": "bot_3AE0BF25BDBE261DFD54_2769", "sender": "bot", "message_type": "text", "content": "您好，您的预约时间是明天上午10点半。如果您希望提前到10点，请稍等，我会把您的请求转达给团队，等他们确认后会第一时间联系您。\n\n请注意：您的预约时间是否能提前到10点，还需要我们团队直接和您确认 🙏🏻", "created_at": "2026-05-22T14:22:49.331735", "media_url": null, "media_mime_type": null}, {"id": 34051, "message_id": "3A3CEDE0EDAC96EC1386", "sender": "user", "message_type": "text", "content": "好的", "created_at": "2026-05-22T14:23:03.752850", "media_url": null, "media_mime_type": null}, {"id": 34052, "message_id": "bot_3A3CEDE0EDAC96EC1386_5349", "sender": "bot", "message_type": "text", "content": "收到您的回复，谢谢！团队会尽快与您联系确认是否可以提前到10点。请留意我们的通知 🙏🏻\n\n请注意：您的预约时间只有在我们团队直接联系您后才算最终确认。", "created_at": "2026-05-22T14:23:15.197989", "media_url": null, "media_mime_type": null}, {"id": 34053, "message_id": "3A06D9AA31BF522A6C5A", "sender": "user", "message_type": "text", "content": "好的 我等待", "created_at": "2026-05-22T14:24:00.220004", "media_url": null, "media_mime_type": null}, {"id": 34054, "message_id": "bot_3A06D9AA31BF522A6C5A_532", "sender": "bot", "message_type": "text", "content": "感谢您的耐心等待，团队会尽快与您联系确认预约时间 🙏🏻", "created_at": "2026-05-22T14:24:11.326349", "media_url": null, "media_mime_type": null}]...
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感谢您的耐心等待，团队会尽快与您联系确认预约时间 🙏🏻
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[{"id": 33031, "message_id": " [{"id": 33031, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYFjNFQjA3RTdGODlBNTAzMTdCN0Y2OEMA", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a stylized promotional graphic for a dental clinic. It features a smiling anthropomorphic cartoon tooth holding a notepad with a large green check mark, indicating confirmation. The background appears to be an out-of-focus dental clinic room, visible with a dental chair and clinical fittings in soft blue and cream tones. At the top of the image, there is a clinic logo with a tooth outline and the name 'Tanger Bay Dental Center.' Across the center of the image are two blue banners with white text confirming an appointment at the clinic. The overall color theme is light blue, white, and beige, contributing to a friendly and welcoming atmosphere.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-\n\nUser message context: Salut *BILAL MA XIAOHU*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 21 mai 2026*\r\n🕘 Heure : *09:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-05-20T15:02:10.795326", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9487/download", "media_mime_type": "image/jpeg"}, {"id": 33213, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYIEE1MURGMDAwNTRDRDFFRjhDQTcyMjg3N0RENTQ0QTE1AA==", "sender": "bot", "message_type": "text", "content": "اعتذر موعدك غدا على الساعة ١٠ونصف", "created_at": "2026-05-20T18:02:50.832579", "media_url": null, "media_mime_type": null}, {"id": 33214, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYIEE1NUY1NDA0QjkzMjI3MkRFMUVBNjJENEE2MjlGMUY1AA==", "sender": "bot", "message_type": "text", "content": "10h30", "created_at": "2026-05-20T18:02:54.506502", "media_url": null, "media_mime_type": null}, {"id": 33215, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYIEE1QzIyMzMzQTMyNzc0QzNEODU3NzAzRkYyNTlBRDdGAA==", "sender": "bot", "message_type": "text", "content": "[Owner sent a message]", "created_at": "2026-05-20T18:03:05.118489", "media_url": null, "media_mime_type": null}, {"id": 33216, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYIEE1NUNBMUFDRDQxRTI4MUE0ODQ0MEI4M0RDNDBGQzFEAA==", "sender": "bot", "message_type": "text", "content": "غدا صباحا على العاشرة والنصف", "created_at": "2026-05-20T18:03:18.779652", "media_url": null, "media_mime_type": null}, {"id": 33225, "message_id": "meta_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABIYFDNBMjkyOEI0NkI3QjIxNTMwMTVBAA==", "sender": "user", "message_type": "text", "content": "太晚了 我会在10点到达", "created_at": "2026-05-20T18:11:31.726194", "media_url": null, "media_mime_type": null}, {"id": 33260, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYIEE1NDYxMjM2QjNBRUUxMTY1OTZBNkE1ODhEMkI3ODdDAA==", "sender": "bot", "message_type": "text", "content": "على ااساعة العاشرة والنصف", "created_at": "2026-05-20T19:12:24.243891", "media_url": null, "media_mime_type": null}, {"id": 33267, "message_id": "meta_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABIYFDNBOTBENDI4M0ZCREQ2OEVCOEYzAA==", "sender": "user", "message_type": "text", "content": "我没有时间 请提前", "created_at": "2026-05-20T19:14:07.520093", "media_url": null, "media_mime_type": null}, {"id": 34049, "message_id": "3AE0BF25BDBE261DFD54", "sender": "user", "message_type": "text", "content": "有预约吗", "created_at": "2026-05-22T14:22:31.647524", "media_url": null, "media_mime_type": null}, {"id": 34050, "message_id": "bot_3AE0BF25BDBE261DFD54_2769", "sender": "bot", "message_type": "text", "content": "您好，您的预约时间是明天上午10点半。如果您希望提前到10点，请稍等，我会把您的请求转达给团队，等他们确认后会第一时间联系您。\n\n请注意：您的预约时间是否能提前到10点，还需要我们团队直接和您确认 🙏🏻", "created_at": "2026-05-22T14:22:49.331735", "media_url": null, "media_mime_type": null}, {"id": 34051, "message_id": "3A3CEDE0EDAC96EC1386", "sender": "user", "message_type": "text", "content": "好的", "created_at": "2026-05-22T14:23:03.752850", "media_url": null, "media_mime_type": null}, {"id": 34052, "message_id": "bot_3A3CEDE0EDAC96EC1386_5349", "sender": "bot", "message_type": "text", "content": "收到您的回复，谢谢！团队会尽快与您联系确认是否可以提前到10点。请留意我们的通知 🙏🏻\n\n请注意：您的预约时间只有在我们团队直接联系您后才算最终确认。", "created_at": "2026-05-22T14:23:15.197989", "media_url": null, "media_mime_type": null}]...
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收到您的回复，谢谢！团队会尽快与您联系确认是否可以提前到10点。请留意我们的通知 🙏🏻
请注意：您 收到您的回复，谢谢！团队会尽快与您联系确认是否可以提前到10点。请留意我们的通知 🙏🏻
请注意：您的预约时间只有在我们团队直接联系您后才算最终确认。...
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[{"id": 33225, "message_id": " [{"id": 33225, "message_id": "meta_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABIYFDNBMjkyOEI0NkI3QjIxNTMwMTVBAA==", "sender": "user", "message_type": "text", "content": "太晚了 我会在10点到达", "created_at": "2026-05-20T18:11:31.726194", "media_url": null, "media_mime_type": null}, {"id": 33260, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYIEE1NDYxMjM2QjNBRUUxMTY1OTZBNkE1ODhEMkI3ODdDAA==", "sender": "bot", "message_type": "text", "content": "على ااساعة العاشرة والنصف", "created_at": "2026-05-20T19:12:24.243891", "media_url": null, "media_mime_type": null}, {"id": 33267, "message_id": "meta_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABIYFDNBOTBENDI4M0ZCREQ2OEVCOEYzAA==", "sender": "user", "message_type": "text", "content": "我没有时间 请提前", "created_at": "2026-05-20T19:14:07.520093", "media_url": null, "media_mime_type": null}, {"id": 34049, "message_id": "3AE0BF25BDBE261DFD54", "sender": "user", "message_type": "text", "content": "有预约吗", "created_at": "2026-05-22T14:22:31.647524", "media_url": null, "media_mime_type": null}, {"id": 34050, "message_id": "bot_3AE0BF25BDBE261DFD54_2769", "sender": "bot", "message_type": "text", "content": "您好，您的预约时间是明天上午10点半。如果您希望提前到10点，请稍等，我会把您的请求转达给团队，等他们确认后会第一时间联系您。\n\n请注意：您的预约时间是否能提前到10点，还需要我们团队直接和您确认 🙏🏻", "created_at": "2026-05-22T14:22:49.331735", "media_url": null, "media_mime_type": null}, {"id": 34051, "message_id": "3A3CEDE0EDAC96EC1386", "sender": "user", "message_type": "text", "content": "好的", "created_at": "2026-05-22T14:23:03.752850", "media_url": null, "media_mime_type": null}, {"id": 34052, "message_id": "bot_3A3CEDE0EDAC96EC1386_5349", "sender": "bot", "message_type": "text", "content": "收到您的回复，谢谢！团队会尽快与您联系确认是否可以提前到10点。请留意我们的通知 🙏🏻\n\n请注意：您的预约时间只有在我们团队直接联系您后才算最终确认。", "created_at": "2026-05-22T14:23:15.197989", "media_url": null, "media_mime_type": null}, {"id": 34053, "message_id": "3A06D9AA31BF522A6C5A", "sender": "user", "message_type": "text", "content": "好的 我等待", "created_at": "2026-05-22T14:24:00.220004", "media_url": null, "media_mime_type": null}, {"id": 34054, "message_id": "bot_3A06D9AA31BF522A6C5A_532", "sender": "bot", "message_type": "text", "content": "感谢您的耐心等待，团队会尽快与您联系确认预约时间 🙏🏻", "created_at": "2026-05-22T14:24:11.326349", "media_url": null, "media_mime_type": null}, {"id": 34055, "message_id": "3EB06F5AE3778AF853857E", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BILAL MA XIAOHU*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 26 mai 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 26 ماي 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-22T14:26:56.968805", "media_url": null, "media_mime_type": null}, {"id": 34058, "message_id": "3A9815E1C301723C5ED0", "sender": "user", "message_type": "text", "content": "好的", "created_at": "2026-05-22T14:37:34.046856", "media_url": null, "media_mime_type": null}, {"id": 34059, "message_id": "bot_3A9815E1C301723C5ED0_6612", "sender": "bot", "message_type": "text", "content": "收到，您的预约已安排在5月26日（星期二）上午10:00。欢迎您准时到诊，如有变动请提前联系前台。谢谢您的配合！", "created_at": "2026-05-22T14:37:57.425522", "media_url": null, "media_mime_type": null}]...
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收到，您的预约已安排在5月26日（星期二）上午10:00。欢迎您准时到诊，如有变动请提前联系前台。谢 收到，您的预约已安排在5月26日（星期二）上午10:00。欢迎您准时到诊，如有变动请提前联系前台。谢谢您的配合！...
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[{"id": 42488, "message_id": " [{"id": 42488, "message_id": "A5EDC43ECA6701FDB7AC95B6CD26956F", "sender": "bot", "message_type": "text", "content": "تمام", "created_at": "2026-06-12T10:56:05.840613", "media_url": null, "media_mime_type": null}, {"id": 42508, "message_id": "3AB1804AAE51D7AE2BFE", "sender": "user", "message_type": "text", "content": "هل سألت؟", "created_at": "2026-06-12T13:03:24.725730", "media_url": null, "media_mime_type": null}, {"id": 42511, "message_id": "A5C8E244B911FAF10E3D48D4E45DBB3A", "sender": "bot", "message_type": "text", "content": "انتضر جواب الدكتور", "created_at": "2026-06-12T13:52:21.072427", "media_url": null, "media_mime_type": null}, {"id": 42519, "message_id": "3A8765725CD96F17D56B", "sender": "user", "message_type": "text", "content": "؟", "created_at": "2026-06-12T16:21:40.883195", "media_url": null, "media_mime_type": null}, {"id": 42861, "message_id": "3A23B12FAAEEBD6905CF", "sender": "user", "message_type": "text", "content": "؟", "created_at": "2026-06-13T13:42:29.741364", "media_url": null, "media_mime_type": null}, {"id": 42863, "message_id": "3AFEF036F290C7C28EFC", "sender": "user", "message_type": "text", "content": "هل رد الطبيب بعد؟", "created_at": "2026-06-13T14:07:54.656184", "media_url": null, "media_mime_type": null}, {"id": 42864, "message_id": "bot_3AFEF036F290C7C28EFC_9650", "sender": "bot", "message_type": "text", "content": "صراحة أنا مجرد مساعد آلي (روبو)، وقد أرسلنا طلبكم للفريق. يلا كان الأمر عاجل، تقدرو تتصلوا مباشرة على: +212 660-022-263", "created_at": "2026-06-13T14:08:06.718375", "media_url": null, "media_mime_type": null}, {"id": 43694, "message_id": "3EB00F7539085DB6BFB984", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BILAL MA XIAOHU*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mercredi 17 juin 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 17 يونيو 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-06-15T13:29:01.587042", "media_url": null, "media_mime_type": null}, {"id": 43705, "message_id": "3AB573DF31B359FBC49D", "sender": "user", "message_type": "text", "content": "حسنا", "created_at": "2026-06-15T13:48:50.656889", "media_url": null, "media_mime_type": null}, {"id": 43706, "message_id": "bot_3AB573DF31B359FBC49D_7430", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم، شكرا على التأكيد! إذا احتاجيتو أي مساعدة إضافية أو بغيتو تبدلو الموعد، غير تواصلوا معانا في أي وقت. بالتوفيق إن شاء الله 🙏🏻", "created_at": "2026-06-15T13:49:04.123151", "media_url": null, "media_mime_type": null}, {"id": 43808, "message_id": "3AEC1E63A19BEE9E4F22", "sender": "user", "message_type": "text", "content": "如果可以更改明天更好", "created_at": "2026-06-15T15:42:28.382174", "media_url": null, "media_mime_type": null}, {"id": 43814, "message_id": "bot_3AEC1E63A19BEE9E4F22_9262", "sender": "bot", "message_type": "text", "content": "收到，谢谢您的回复！我已经把您希望改到明天的请求转达给团队，工作人员会尽快与您联系确认是否可以提前。\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-06-15T15:42:41.780745", "media_url": null, "media_mime_type": null}]...
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收到，谢谢您的回复！我已经把您希望改到明天的请求转达给团队，工作人员会尽快与您联系确认是否可以提前。 收到，谢谢您的回复！我已经把您希望改到明天的请求转达给团队，工作人员会尽快与您联系确认是否可以提前。
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 6003, "message_id": "3 [{"id": 6003, "message_id": "3EB00D0C2D7BA524ADE040", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) This appears to be an unrelated image.\n\n(b) Not applicable.\n\n(c) Visible text includes:\n- CALENDAR\n- Appointment Booking\n\n(d) This is a non-diagnostic and observational description as required.\n\nUser message context: Bonjour ZINE EL ABIDINE MEHDI\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 18 mars 2026 à 10:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 18 مارس 2026 على الساعة 10:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-17T18:03:49.049163", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/1184/download", "media_mime_type": "image/jpeg"}, {"id": 6008, "message_id": "3A0A68DFF881332D9513", "sender": "user", "message_type": "text", "content": "Bien reçu merci", "created_at": "2026-03-17T18:04:25.659233", "media_url": null, "media_mime_type": null}, {"id": 15726, "message_id": "3EB07BB18A1D61BFD431A4", "sender": "bot", "message_type": "image", "content": "Bonjour ZINE EL ABIDINE MEHDI\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 15 avril 2026 à 18:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 15 أبريل 2026 على الساعة 18:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-14T16:40:13.551843", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4103/download", "media_mime_type": "image/jpeg"}, {"id": 15729, "message_id": "3ADB85396F905E3D5443", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-14T16:40:39.824515", "media_url": null, "media_mime_type": null}, {"id": 15731, "message_id": "bot_3ADB85396F905E3D5443_6025", "sender": "bot", "message_type": "text", "content": "De rien 😊 Si vous avez besoin de plus d'informations ou d'aide, n'hésitez pas à nous contacter. À bientôt !", "created_at": "2026-04-14T16:40:54.768906", "media_url": null, "media_mime_type": null}, {"id": 15732, "message_id": "3AC51EBE42BDE19CF751", "sender": "user", "message_type": "text", "content": "🙏", "created_at": "2026-04-14T16:41:15.033678", "media_url": null, "media_mime_type": null}, {"id": 15733, "message_id": "bot_3AC51EBE42BDE19CF751_4445", "sender": "bot", "message_type": "text", "content": "😊 إذا احتجت أي مساعدة إضافية، نحن هنا في الخدمة. نهارك سعيد!", "created_at": "2026-04-14T16:41:27.233415", "media_url": null, "media_mime_type": null}]...
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😊 إذا احتجت أي مساعدة إضافية، نحن هنا في الخدمة. ن 😊 إذا احتجت أي مساعدة إضافية، نحن هنا في الخدمة. نهارك سعيد!...
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