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[{"id": 15962, "message_id": " [{"id": 15962, "message_id": "3AC3EC52FDD541036A10", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-15T09:45:08.702438", "media_url": null, "media_mime_type": null}, {"id": 15963, "message_id": "A5F49C69221F05BCB93B97C93A018E2D", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-15T09:45:11.313764", "media_url": null, "media_mime_type": null}, {"id": 15964, "message_id": "bot_3AC3EC52FDD541036A10_1630", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف شنو الحاجة اللي محتاجينها اليوم؟", "created_at": "2026-04-15T09:45:24.555294", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centr مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف شنو الحاجة اللي محتاجينها اليوم؟...
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[{"id": 15209, "message_id": " [{"id": 15209, "message_id": "A50D3EE043F9BE0422024DBBA4628029", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"وبالنسبة لدوك الحاجات لي غادي يعدلك، غادي يعدلك ثمنية د البلايص جدادات، على حسابو هو ما تخلصي حتى حاجة، غادي يعدلك واحدين جدادين كاملة باش ما يبقاش زعما مبرزطك داك المشكل. هاداك بوحديتو كايتحسبو 4000 درهم للوحدة. قلتلك هاد... هادا الثمن ديالهم بوحديتهم، هاداك 4000 درهم لفوق و 4000 درهم لتحت، ونتيا ما غاتخلصيهومشي، هو غادي يعدلهم لك من عندو، غير باش ما يبقاش عندك مشكل وصافي.\"\n\n**Latin Script (Phonetic):**\n\"Wa binisba l douk l-7ajat li ghadi i-3adel-lek, ghadi i-3adel-lek tmanya d l-blayess jdadat, 3la 7sabou houwa ma t-khalsi tta 7aja, ghadi i-3adel-lek wa7din jdadin kamla bash ma y-b9ach za3ma m-barztak dak l-moshkil. Hadak bou7ditou kay-t-7asbou 4000 derham l-wa7da. Gout-lek hada... hada t-taman dyalhoum bou7dit-houm, hadak 4000 derham l-fou9 w 4000 derham l-ta7t, w-ntiya ma gha-t-khalsihom-chi, houwa ghadi i-3adel-houm-lek mn 3andou, ghir bash ma y-b9ach 3andek moshkil w safi.\"", "created_at": "2026-04-13T22:06:14.806771", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3908/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15211, "message_id": "ACD4F40CE099AC5C6745AF218373489D", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n\"السلام عليكم، أنا والله ما كنهضر على الفلوس ولا على... أنا كنت باغا نشرح ليه هادوك نيت زعما نعاوطوهم، علاش غانخسر السيد؟ فهمتيني دبا كيفاش أنا كنخمم؟ كنت باغا نهضر معاه هو، والله تا نكدب عليك بقا فيا الحال، علاش شرحتي ليا أوكي ولكن كنتي تقولها ليا فالتلفون تقولي متجيش يا سليمة الصباح، الطبيب راه مكاينش، ومانجيش، فهمتي كيفاش؟\"", "created_at": "2026-04-13T22:07:08.626107", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3909/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15212, "message_id": "AC1C0FBEF1BF50D392ADC69B25468D3D", "sender": "user", "message_type": "voice", "content": "[Voice message] \"Ah c’est pour cela، قلت لك أنا، قلت لك أنا ما عنديش مشكل، ولكن خاصني نشرح للطبيب، نجبرو شي حل آخر صافي. ماشي ضروري، حنا ما عمرنا ما كنزيّرو شي وحدة ولا هادي، ولكن غير ف الساعة ملي ما كانش... كنتي غتلغي لي الموعد وصافي، ما كاين حتى شي مشكل.\"", "created_at": "2026-04-13T22:07:29.552722", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3910/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15213, "message_id": "AC2B0A54A96ABCE2A1262CC06204557A", "sender": "user", "message_type": "voice", "content": "[Voice message] صافي دابا ما وقع والو، أنا عارفاها، أنا عارفة هما كاينين جوج، كاين واحد السيلكون، وواحد اللي كنت عملت أنا، كانوا جوج، و j'espère يكون مزيان، ما يخرجليش بحال هداك، عاوتاني نبقاو طالعين هابطين، صافي، هادشي اللي كاين.", "created_at": "2026-04-13T22:07:45.147345", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3911/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15214, "message_id": "A5EE0C766E4453C6A9C510D0B2BAAFF1", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n\"أه مدام سليمة، هاداك يعني باش ميبقاش يتّعاود فيهم مشكل، فهمتي؟ غادي نعدلو لك وحدين آخرين جديدين، ضروري كان خصّك تجي باش ناخذه لُومپرانط (l'empreinte)، فهمتي؟ دابا حْنا نعدلو لك وحدين آخرين جديدين، ونعدلو نحاولو نصلحو لك هادوك، وشوفي نتيا لي خدام لك، لي يسلكك.\"", "created_at": "2026-04-13T22:08:16.135504", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3912/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15216, "message_id": "AC91F465ED5716FC7047A3511BF03ABE", "sender": "user", "message_type": "voice", "content": "[Voice message] Of course, here is the transcription of the audio:\n\nصافي وخا، صافي أوكي، تا هذا حل. فهمتي؟ تا هذا حل، هادو مزيانين حيت فهمتي خصهم غير يتصلحو، داك المشكل اللي كان عندي اللي كنت كنشرح لو كان هو بيدو يقدر يقلك فعلا كاين. صافي لي بغيتو، بغيتو تصايبولي آخر أنا ماعنديش مشكل لأن أنا ما فرت على تا شي واحد شي حاجة، كنتو تصلحو هذا ها هو مزيان تصلحوه، أنا ما عندي تا شي مشكل فهمتي؟ les deux cas ça marche. هذا علاش؟ حيت هذا بالعبار ديالو معوض بكلشي ديالو، المشكل اللي عندو أنا قلتلك ها هي شافتني فالصباح ماقدش تا تعملي داكشي ديال العجينة ففمي را بالذراع باش شبرت العبار مسكينة بالذراع حمقتها لأن ما قدش الحريق هي شافت بيدا.\n\nI hope this helps!", "created_at": "2026-04-13T22:09:24.808381", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3913/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15217, "message_id": "AC03FAAC1F2A9D3CCF826FD4B193AE7E", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (Arabic script):\n\n\"واليوم حيدتو، واليوما نهار كامل أنا حيدتو وكنعمل الدوا صافي باش نبرى، ولكن ما قدرتش ما نعملوشي لأنو كناكل بيه، وسمح لي عيطت ليك ف هاد الساعة هادي، نتينا وقيلة الزغبية خدامة دبا.\"\n\n**Transliteration (Latin script):**\n\"W lyouma 7eyedto, w lyouma nhar kamel ana 7eyedto o kan3mel dwa safi bach nebra, walakin ma qdertch ma na3mlouchi l’annaho kanakol bih, o sma7 liya 3iyett lik f had sa3a hadi, ntina waqila zghebiya khaddama daba.\"", "created_at": "2026-04-13T22:09:38.998965", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3914/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15218, "message_id": "AC00AAD2B4EF5245F3A395043ECEBAEF", "sender": "user", "message_type": "voice", "content": "[Voice message] مشيتي و نتي عندي عزيزة والله إلا سمية.", "created_at": "2026-04-13T22:09:44.983724", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3915/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15220, "message_id": "AC75FAAAB729BB861D24D76644B09F3F", "sender": "user", "message_type": "voice", "content": "[Voice message] شوف فالحالة ما كاينش الطبيب قولي ليا ما تجيش صافي، بلاش ما نجي، فهمتي كيفاش؟ هادشي علاش، غير مرّة خرى منّي ما يكونش الطبيب أنا ما نجيش وصافي هادشي اللي كاين، أحسن حاجة. \n\nحيت أنا صافي دبا 3 fois وأنا كن-répondais فداك الـ message ديالكم، اوكي، اوكي، اوكي، ce qui fait كتقولوا ليا واش غتجي واش غتجي، دونك j'ai répondu \"اوكي\" ça veut dire أنا بالنسبة ليا \"اوكي\" باش نتلاقا مع الطبيب، أمّا بالنسبة للعبار وداكشي ماشي مشكل فوقاش ما كان يتعبر، الواحد نشوفو المشكل نحلوه، et après نكملو اللي كاين. \n\nراه قالت لك فمّي، تخلعت ما قدرتش، واجعها بزاف وفمها من الفوق مريض.", "created_at": "2026-04-13T22:10:30.904114", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3917/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15941, "message_id": "AC977FD521EA8FFCE06E5D4CFFD457D3", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nسمية، كيف صبحتِ مزيانة؟ لاباس عليك، بخير؟ وتهلاو لنا في مستر عبد الخالق.\n\n**Latin Script (Transliteration):**\nSmiya, kif sbahti mziana? Labas alik, bikhir? W t'hallaw lna f Mister Abdelkhaleq.", "created_at": "2026-04-15T09:05:01.180429", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4163/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15942, "message_id": "A5797ECDDB6E8FAEC64EBDDD934CEACC", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-15T09:05:21.270344", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4164/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15945, "message_id": "bot_AC977FD521EA8FFCE06E5D4CFFD457D3_4455", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا assistant virtuel وماعنديش دراية بلي واقع برا هاد المحادثة أو شنو ترتب مع الطبيب مباشرة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻\n\nإلى محتاجين شي توضيح أو عندكوم شي سؤال آخر، أنا هنا رهن الإشارة ديالكوم. شكرا على الصبر ديالكوم ووقتكم.", "created_at": "2026-04-15T09:06:42.704757", "media_url": null, "media_mime_type": null}]...
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فهمتكوم، ولكن أنا assistant virtuel وماعنديش دراية فهمتكوم، ولكن أنا assistant virtuel وماعنديش دراية بلي واقع برا هاد المحادثة أو شنو ترتب مع الطبيب مباشرة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻
إلى محتاجين شي توضيح أو عندكوم شي سؤال آخر، أنا هنا رهن الإشارة ديالكوم. شكرا على الصبر ديالكوم ووقتكم....
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[{"id": 10147, "message_id": " [{"id": 10147, "message_id": "A50F46BD5E37D013A4C610687642EBD9", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-01T15:52:49.501984", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2406/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10148, "message_id": "3A355879C0C70FF4D40E", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-04-01T15:53:26.276903", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2407/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10149, "message_id": "A518D7618FA467D917D2519A33E1340E", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-01T15:54:24.923184", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2408/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 11552, "message_id": "3ACADF6FE04CB3E18958", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija (using Arabic script and a Latin script version for clarity):\n\n### **Arabic Script:**\nالسلام شيماء، كي درتي لاباس بخير؟ الأمور هي هاديك؟ كنصيفط ليك ميساج حيت مولفة كتصيفطي ليا ميساج ديال رانديفو، هاد العشية مصيفتيهش ليا. المهم أنا غادي نجي غدا إن شاء الله مع العشرة، حيت ضروري خاصني نقاد داكشي. وشكرا بزاف.\n\n### **Latin Script (Transcription of the dialect):**\n\"Salam Chaymae, ki derti labas bikhir? L-omour hiya hadik? Kansift lik message hit mwalfa katsifti liya message dyal rendez-vous, had l-echiya ma siftitihch liya. Mouhim ana ghadi nji ghedda incha'Allah ma'a l-achra, hit darouri khassni nqad dakchi. Ou chokran bzaf.\"\n\n### **Translation (for context):**\n\"Hi Chaymae, how are you? Is everything okay? I’m sending you a message because you usually send me a reminder for the appointment, but you didn’t send it this evening. Anyway, I will come tomorrow at 10:00 AM, God willing, because I really need to get that thing done. Thank you very much.\"", "created_at": "2026-04-03T16:10:40.793922", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2849/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 11553, "message_id": "A586E8D9441AD819C1E815F97881D4A4", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-03T16:13:00.631454", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2850/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 11554, "message_id": "3A603594598E6F5BDD74", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script) and a Latin script version for clarity.\n\n### Moroccan Darija (Arabic Script)\nكنت درت البونسمون جوج مرات. كنت درت البونسمون جوج مرات، ولكن دابا خاصني ضروري شي حل، حيت ما يمكنش نبقى كل شوية ندير البونسمون ويطيح ونعاود نرجع، فهمتي كيفاش؟ نهار لثنين درت البونسمون طاح ليا نهار الثلاث. دابا أنا كنخاف عاود ندير البونسمون عاوتاني ويطيح ليا نهار لحد ولا شي حاجة ونعاود خاصني نعاود شي مرة خرى. ضروري خاصني شي حل. ما عرفتش كيفاش غايكون هاد الحل، ولكن ضروري فاش غانجي غدا غانشوف مع الطبيب شي حل.\n\n### Latin Script (Phonetic)\nKent dert l-pansement jouj merrat. Kent dert l-pansement jouj merrat, walakin daba khassni darouri chi hall, hit ma ymkench nebqa koll chouiya ndir l-pansement w ytih w n'awed n'rejjaâ, fhemti kifach? Nhar t-tnin dert l-pansement tah liya nhar t-tlat. Daba ana kankhaf âoud ndir l-pansement âoutani w ytih liya nhar l-hedd wala chi haja w n'awed khassni n'awed chi merra khora. Darouri khassni chi hall. Ma âreftch kifach ghaykoun had l-hall, walakin darouri fach ghadi nji ghedda ghanchouf m'a t-tbib chi hall.", "created_at": "2026-04-03T16:13:56.012895", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2851/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 11556, "message_id": "A550D2C65BA2988397FDF6EB7C548839", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-03T16:15:39.358549", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2852/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 11560, "message_id": "3AC9EA3D5FB82923DEE0", "sender": "user", "message_type": "voice", "content": "[Voice message] The audio is in Moroccan Darija and can be transcribed as follows:\n\n**Arabic Script:**\nواخا، شكراً بزاف أ شيماء.\n\n**Latin Script:**\nWakha, shokran bzaf a Shaimae.\n\n**English Translation (for context):**\n*Okay, thank you very much, Shaimae.*", "created_at": "2026-04-03T16:22:42.937191", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2854/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 11572, "message_id": "3EB004E5919BED713F8094", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*EL MEZROUI Rime*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *samedi 04 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 4 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-03T16:35:03.448071", "media_url": null, "media_mime_type": null}, {"id": 11575, "message_id": "3EB0E6AACFE62825DB8653", "sender": "bot", "message_type": "image", "content": "Salut *EL MEZROUI Rime*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 04 avril 2026*\r\n🕘 Heure : *11:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.\r\n", "created_at": "2026-04-03T16:38:37.205525", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2859/download", "media_mime_type": "image/jpeg"}, {"id": 15887, "message_id": "3A68A2398F1AAE2E49BA", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Arabic script and Latin script, capturing the mix of Moroccan Darija and French:\n\n### **Arabic Script:**\nالسلام شيماء، كيديتي؟ لباس؟ بخير؟ الأمور هي هذيك؟ كنتمنى كلشي يكون هو هذاك. بغيت نصيفط ليك ميساج غير على ود ديك دوفي ديالي، حيت نورمالمون خاصني ندفعو على ود باش نبدا طريطمون ديالي. إلا كان موجود الدوفي ولا شي حاجة قوليها ليا باش نجي ندوزو باش نحطو، حيت خاصني نورمالمون نحطو قبل الجمعة، هاد الجمعة هادي. و ميرسي بوكو.\n\n### **Latin Script (Transcription):**\n\"Salam Chaymae, ki deyti? labas? bikhir? l-oumour hiya hadik? Kentmenna koulchi ikoun houwa hadak. Beghit nsift lik message ghir ela wed dik devis dyali, hit normalement khassni ndef'ou ela wed bach nebda traitement dyali. Ila kan moujoud devis oulla chi haja gouliha liya bach nji ndouzou bach nhattou, hit khassni normalement nhattou qbel l-jem'a, had l-jem'a hadi. Et merci beaucoup.\"", "created_at": "2026-04-15T08:18:02.458713", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4149/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15888, "message_id": "bot_3A68A2398F1AAE2E49BA_8384", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي 😊 شكرا على الرسالة ديالك. غادي نبلغ الفريق الطبي بخصوص الدوفي ديالك وغادي يتواصلوا معاك في أقرب وقت. واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-15T08:18:27.749393", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي 😊 شكرا على الرسالة ديالك. غادي نبل مرحبا الله اودي 😊 شكرا على الرسالة ديالك. غادي نبلغ الفريق الطبي بخصوص الدوفي ديالك وغادي يتواصلوا معاك في أقرب وقت. واخا تعطيني الإسم الكامل ديالك؟...
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[{"id": 11422, "message_id": " [{"id": 11422, "message_id": "ACEED1D3546F08655E9500DE99A87FC1", "sender": "user", "message_type": "text", "content": "16h ok?", "created_at": "2026-04-03T12:23:58.923305", "media_url": null, "media_mime_type": null}, {"id": 11423, "message_id": "ACE2B789EE914FF849EC0A45258CB6F2", "sender": "user", "message_type": "text", "content": "Car je dois recuperer miron a lecole avant", "created_at": "2026-04-03T12:24:09.672089", "media_url": null, "media_mime_type": null}, {"id": 11429, "message_id": "A5297DD0FD14D4031C2738AE40704837", "sender": "bot", "message_type": "text", "content": "Ok d'accord", "created_at": "2026-04-03T12:27:13.373916", "media_url": null, "media_mime_type": null}, {"id": 11490, "message_id": "A52653E187AECEF8641B116D5A4A5031", "sender": "bot", "message_type": "text", "content": "Salut", "created_at": "2026-04-03T14:54:48.371375", "media_url": null, "media_mime_type": null}, {"id": 11491, "message_id": "A56D2509F0E0B44865997EA5AABD67FD", "sender": "bot", "message_type": "text", "content": "Jai J'ai reçu les couronnes", "created_at": "2026-04-03T14:55:27.876555", "media_url": null, "media_mime_type": null}, {"id": 11492, "message_id": "AC7921FE15865ECACE98B497003CF604", "sender": "user", "message_type": "text", "content": "On est la", "created_at": "2026-04-03T14:55:32.668727", "media_url": null, "media_mime_type": null}, {"id": 11493, "message_id": "A5849676C1243FE8C5784ADF02554A1D", "sender": "bot", "message_type": "text", "content": "Soyez le bienvenue", "created_at": "2026-04-03T14:55:37.060365", "media_url": null, "media_mime_type": null}, {"id": 11494, "message_id": "bot_AC7921FE15865ECACE98B497003CF604_8313", "sender": "bot", "message_type": "text", "content": "Merci pour l'information ! L’équipe est informée de votre présence. Si vous avez besoin de quelque chose ou si vous avez une question, n’hésitez pas à me le dire. Bonne visite chez nous !", "created_at": "2026-04-03T14:55:47.927857", "media_url": null, "media_mime_type": null}, {"id": 15831, "message_id": "ACA0DAF44333D91C10358BA6DCD220C4", "sender": "user", "message_type": "text", "content": "Bonsoir \nRdv misho semaine prochaine mardi ok possible ?", "created_at": "2026-04-14T20:11:50.873842", "media_url": null, "media_mime_type": null}, {"id": 15832, "message_id": "bot_ACA0DAF44333D91C10358BA6DCD220C4_554", "sender": "bot", "message_type": "text", "content": "Bonsoir ! Avec plaisir 😊\n\nPouvez-vous me confirmer le type de soin souhaité pour Misho mardi prochain, ou s’il s’agit d’un simple contrôle ? Je vous invite aussi à préciser l’heure qui vous conviendrait le mieux.\n\nDès que j’ai ces informations, je transmets la demande à l’équipe !", "created_at": "2026-04-14T20:12:07.097717", "media_url": null, "media_mime_type": null}, {"id": 15885, "message_id": "3EB0BEA94E2EE124DE8F87", "sender": "user", "message_type": "text", "content": "quand vous voulez. idealement le matin tot", "created_at": "2026-04-15T08:04:09.556292", "media_url": null, "media_mime_type": null}, {"id": 15886, "message_id": "bot_3EB0BEA94E2EE124DE8F87_2914", "sender": "bot", "message_type": "text", "content": "Merci pour la précision ! Pour finaliser la demande, pouvez-vous me rappeler le type de soin ou la raison du rendez-vous pour Misho mardi matin prochain ? (ex : contrôle, douleur, soin spécifique...)\n\nDès que j’ai ce détail, je transmets à l’équipe pour validation.", "created_at": "2026-04-15T08:04:25.648825", "media_url": null, "media_mime_type": null}]...
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Merci pour la précision ! Pour finaliser la demand Merci pour la précision ! Pour finaliser la demande, pouvez-vous me rappeler le type de soin ou la raison du rendez-vous pour Misho mardi matin prochain ? (ex : contrôle, douleur, soin spécifique...)
Dès que j’ai ce détail, je transmets à l’équipe pour validation....
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[{"id": 15874, "message_id": " [{"id": 15874, "message_id": "AC6389977E8DB1C3FA9AEBC4BB65173D", "sender": "user", "message_type": "text", "content": "السلام عليكم.\nممكن موعد غدا الخميس 16 ابريل، في الصباح؟ \nPour un détartrage des dents et le remplissage d’une molaire\nMerci", "created_at": "2026-04-15T06:18:26.868218", "media_url": null, "media_mime_type": null}, {"id": 15878, "message_id": "A5D5447904891A471D378B6F9DFE554B", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-15T06:18:44.008889", "media_url": null, "media_mime_type": null}, {"id": 15879, "message_id": "bot_AC6389977E8DB1C3FA9AEBC4BB65173D_4487", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 باش نسجلو الطلب ديالكوم، ممكن تكتبو ليا الإسم الكامل ديالكوم؟\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-15T06:18:46.003418", "media_url": null, "media_mime_type": null}]...
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مرحبا 😊 باش نسجلو الطلب ديالكوم، ممكن تكتبو ليا ال مرحبا 😊 باش نسجلو الطلب ديالكوم، ممكن تكتبو ليا الإسم الكامل ديالكوم؟
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 15871, "message_id": " [{"id": 15871, "message_id": "AC811D064A7665AE80687E384EEF67C5", "sender": "user", "message_type": "voice", "content": "[Voice message] إليك تفريغ المقطع الصوتي باللهجة المغربية (الشمالية):\n\n\"السلام عليكم دكتور، كيف نتينا لاباس؟ اسمح لي قبيلاتي كنت حدا الإقامة ديالك فين عندك العيادة، و السيدة كانت عندي مريضة بزاف بالحرقة د السنان و صحاب لي كتخدم بالليل، إيوا قلت ما نعرف زعما نتصل بك، ودبا جيت فحالي للدار، إيوا الله يسامح وصافي، هاي التلفون قطع لك فوجهك، ما كملتش معاك الهضرة، قلت باش ما تقولش شي واحد كيتسلى عليك.\"", "created_at": "2026-04-14T23:29:23.893976", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4147/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15872, "message_id": "A5D2094984905E1A604F308A53ECEE29", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T23:29:25.751199", "media_url": null, "media_mime_type": null}, {"id": 15873, "message_id": "bot_AC811D064A7665AE80687E384EEF67C5_6237", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش محتاجين شي خدمة معينة ولا عندكوم استفسار؟", "created_at": "2026-04-14T23:29:45.349340", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centr مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش محتاجين شي خدمة معينة ولا عندكوم استفسار؟...
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[{"id": 9401, "message_id": "b [{"id": 9401, "message_id": "bot_A5FF1229CC21AAF5F5F719D3BC419639_6573", "sender": "bot", "message_type": "text", "content": "العفو! 😊 وقتما حتاجيتي شي حاجة، حنا رهن الإشارة ديالك. نهارك مبروك! 🥰", "created_at": "2026-03-31T11:12:00.462323", "media_url": null, "media_mime_type": null}, {"id": 14393, "message_id": "A5857055F706C8CEA325AA7DA4D15911", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-04-12T16:58:06.525012", "media_url": null, "media_mime_type": null}, {"id": 14449, "message_id": "A5D8484809901E38E6F5CAF4C219A4E8", "sender": "user", "message_type": "text", "content": "Bghyt nji nhar tlata nchalah", "created_at": "2026-04-12T20:16:34.100379", "media_url": null, "media_mime_type": null}, {"id": 14681, "message_id": "3EB0055E2A77D6A63720C3", "sender": "bot", "message_type": "text", "content": "ok ms aji bekri inchallah rah denia 3amra fsbah", "created_at": "2026-04-13T09:05:43.840932", "media_url": null, "media_mime_type": null}, {"id": 14705, "message_id": "A5B73EFD20E304138053818D6BCB3794", "sender": "user", "message_type": "text", "content": "Nchalah", "created_at": "2026-04-13T09:57:44.082240", "media_url": null, "media_mime_type": null}, {"id": 14706, "message_id": "A5801808FA1BFA3C09D823A3307E7AE6", "sender": "user", "message_type": "text", "content": "Aji ch7al kay7do darsa", "created_at": "2026-04-13T09:58:01.533391", "media_url": null, "media_mime_type": null}, {"id": 15078, "message_id": "3EB0093BD4B79C11A30DC4", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) This appears to be an unrelated image, possibly an illustration or graphic design.\n\n(b) Not applicable.\n\n(c) Visible text: \"CALENDAR\", \"Appointment Booking\".\n\n(d) Flag: None of the content here is related to dental imagery.\n\nUser message context: Bonjour CHOUIMAR HASSANIA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 14 avril 2026 à 10:15 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 14 أبريل 2026 على الساعة 10:15. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-13T17:01:38.148575", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3863/download", "media_mime_type": "image/jpeg"}, {"id": 15232, "message_id": "A5F8414E4EB683D91DFD3BD64A2DF672", "sender": "user", "message_type": "text", "content": "Ok ghada nji nchallah", "created_at": "2026-04-14T00:06:25.813759", "media_url": null, "media_mime_type": null}, {"id": 15852, "message_id": "A529C3CF8625189B217A5B2B315C9358", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-04-14T20:53:01.943538", "media_url": null, "media_mime_type": null}, {"id": 15853, "message_id": "bot_A529C3CF8625189B217A5B2B315C9358_7134", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 نتمنى تكوني بخير. موعدك مع الدكتور ديناني هشام هو يوم الثلاثاء 14 أبريل 2026 على الساعة 10:15. إذا كان عندك أي استفسار أو تغيير في الموعد، لا تترددي في التواصل معنا. نتمنى لك يوم جميل! 🌟", "created_at": "2026-04-14T20:53:17.803005", "media_url": null, "media_mime_type": null}, {"id": 15854, "message_id": "A50CC91DE383ABE2A198C810C6367367", "sender": "user", "message_type": "text", "content": "Zin goli liya wach kay3ti tbib chahada", "created_at": "2026-04-14T20:54:04.173275", "media_url": null, "media_mime_type": null}, {"id": 15855, "message_id": "bot_A50CC91DE383ABE2A198C810C6367367_128", "sender": "bot", "message_type": "text", "content": "بالنسبة للشهادات الطبية، الدكتور DINANI يمكن يعطي شهادة طبية إذا كانت الحالة تستدعي ذلك وبعد الفحص الطبي. إذا كنت محتاجة لشهادة طبية، من الأفضل تناقشي الأمر مباشرة مع الدكتور خلال موعدك. إذا كان عندك أي استفسار آخر، أنا هنا للمساعدة! 😊", "created_at": "2026-04-14T20:54:18.138624", "media_url": null, "media_mime_type": null}]...
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بالنسبة للشهادات الطبية، الدكتور DINANI يمكن يعطي بالنسبة للشهادات الطبية، الدكتور DINANI يمكن يعطي شهادة طبية إذا كانت الحالة تستدعي ذلك وبعد الفحص الطبي. إذا كنت محتاجة لشهادة طبية، من الأفضل تناقشي الأمر مباشرة مع الدكتور خلال موعدك. إذا كان عندك أي استفسار آخر، أنا هنا للمساعدة! 😊...
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[{"id": 9399, "message_id": "b [{"id": 9399, "message_id": "bot_A520567F1F01E0E7097ECDF0A3B7D506_7882", "sender": "bot", "message_type": "text", "content": "إذا عرفتي راسك ما غتخدميش لغد ليه، تقدر تتواصلي معانا فالصباح باش نشوفو واش كاين شي وقت متاح ونبلغو الفريق. حنا هنا باش نعاونك ونلقاو لك الحل المناسب. 😊 وقتما كنتي جاهزة، خبريني باش نقدر نساعدك.", "created_at": "2026-03-31T11:11:18.974853", "media_url": null, "media_mime_type": null}, {"id": 9400, "message_id": "A5FF1229CC21AAF5F5F719D3BC419639", "sender": "user", "message_type": "text", "content": "<reply_to>إذا عرفتي راسك ما غتخدميش لغد ليه، تقدر تتواصلي معانا فالصباح باش نشوفو واش كاين شي وقت متاح ونبلغو الفريق. حنا هنا باش نعاونك ونلقاو لك الحل المنا...</reply_to> اوكي وخا شكرا 🥰", "created_at": "2026-03-31T11:11:44.260888", "media_url": null, "media_mime_type": null}, {"id": 9401, "message_id": "bot_A5FF1229CC21AAF5F5F719D3BC419639_6573", "sender": "bot", "message_type": "text", "content": "العفو! 😊 وقتما حتاجيتي شي حاجة، حنا رهن الإشارة ديالك. نهارك مبروك! 🥰", "created_at": "2026-03-31T11:12:00.462323", "media_url": null, "media_mime_type": null}, {"id": 14393, "message_id": "A5857055F706C8CEA325AA7DA4D15911", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-04-12T16:58:06.525012", "media_url": null, "media_mime_type": null}, {"id": 14449, "message_id": "A5D8484809901E38E6F5CAF4C219A4E8", "sender": "user", "message_type": "text", "content": "Bghyt nji nhar tlata nchalah", "created_at": "2026-04-12T20:16:34.100379", "media_url": null, "media_mime_type": null}, {"id": 14681, "message_id": "3EB0055E2A77D6A63720C3", "sender": "bot", "message_type": "text", "content": "ok ms aji bekri inchallah rah denia 3amra fsbah", "created_at": "2026-04-13T09:05:43.840932", "media_url": null, "media_mime_type": null}, {"id": 14705, "message_id": "A5B73EFD20E304138053818D6BCB3794", "sender": "user", "message_type": "text", "content": "Nchalah", "created_at": "2026-04-13T09:57:44.082240", "media_url": null, "media_mime_type": null}, {"id": 14706, "message_id": "A5801808FA1BFA3C09D823A3307E7AE6", "sender": "user", "message_type": "text", "content": "Aji ch7al kay7do darsa", "created_at": "2026-04-13T09:58:01.533391", "media_url": null, "media_mime_type": null}, {"id": 15078, "message_id": "3EB0093BD4B79C11A30DC4", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) This appears to be an unrelated image, possibly an illustration or graphic design.\n\n(b) Not applicable.\n\n(c) Visible text: \"CALENDAR\", \"Appointment Booking\".\n\n(d) Flag: None of the content here is related to dental imagery.\n\nUser message context: Bonjour CHOUIMAR HASSANIA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 14 avril 2026 à 10:15 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 14 أبريل 2026 على الساعة 10:15. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-13T17:01:38.148575", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3863/download", "media_mime_type": "image/jpeg"}, {"id": 15232, "message_id": "A5F8414E4EB683D91DFD3BD64A2DF672", "sender": "user", "message_type": "text", "content": "Ok ghada nji nchallah", "created_at": "2026-04-14T00:06:25.813759", "media_url": null, "media_mime_type": null}, {"id": 15852, "message_id": "A529C3CF8625189B217A5B2B315C9358", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-04-14T20:53:01.943538", "media_url": null, "media_mime_type": null}, {"id": 15853, "message_id": "bot_A529C3CF8625189B217A5B2B315C9358_7134", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 نتمنى تكوني بخير. موعدك مع الدكتور ديناني هشام هو يوم الثلاثاء 14 أبريل 2026 على الساعة 10:15. إذا كان عندك أي استفسار أو تغيير في الموعد، لا تترددي في التواصل معنا. نتمنى لك يوم جميل! 🌟", "created_at": "2026-04-14T20:53:17.803005", "media_url": null, "media_mime_type": null}]...
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مرحبا 😊 نتمنى تكوني بخير. موعدك مع الدكتور ديناني مرحبا 😊 نتمنى تكوني بخير. موعدك مع الدكتور ديناني هشام هو يوم الثلاثاء 14 أبريل 2026 على الساعة 10:15. إذا كان عندك أي استفسار أو تغيير في الموعد، لا تترددي في التواصل معنا. نتمنى لك يوم جميل! 🌟...
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[{"id": 5123, "message_id": "A [{"id": 5123, "message_id": "A553A38B89D5B24319D481FE282B2DA9", "sender": "user", "message_type": "voice", "content": "[Voice message] وعليكم السلام أختي. أنا نديرو إن شاء الله.", "created_at": "2026-03-16T10:02:16.665027", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/908/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5124, "message_id": "bot_A553A38B89D5B24319D481FE282B2DA9_3036", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-16T10:02:31.600106", "media_url": null, "media_mime_type": null}, {"id": 5134, "message_id": "A54DBE48C57FEB061551A2FA5BFCC716", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام عليكم، كيف داير أسيدي؟ لاباس؟ بخير؟ مزيان؟ صافي غدا إن شاء الله نفكرك، وبالنسبة للأربعاء آخر نهار حيت راك عارف العطلة د العيد.\"\n\n**Latin Script (Transcription):**\n\"Salamu Alaykum, kif dayr a sidi? Labas? Bikher? Mezyan? Safi ghda inshAllah nfkrek, w binisba l'erba3 akher nhar hitach rak 3arf l'3otla d l'3id.\"", "created_at": "2026-03-16T10:25:48.927550", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/912/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 10297, "message_id": "A5BD727DDCEE213596F12548CDF3756D", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"blur\"]\n },\n \"description\": \"The image shows a printed receipt or payment document from 'ria', a money transfer service. The document appears to contain details relating to a money transfer, including the sender and beneficiary's names, addresses, transaction numbers, amounts, and agent details. The upper left side shows the sender's details, the center contains beneficiary and service point information, and the right side highlights transaction information, including a PIN, transaction number, method of delivery (Retrait), recipient, agent details, received amount, conversion rates, and total cash sent. Some areas are highlighted in pink. The text is primarily in French. The document is photographed on someone's lap with a car's steering wheel visible, indicating it was likely taken inside a vehicle.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ria\",", "created_at": "2026-04-01T17:18:35.358187", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2474/download", "media_mime_type": "image/jpeg"}, {"id": 10298, "message_id": "A59FE8EFC534AA9DDF214EF53D946C09", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a hand holding a stack of 50 euro bills in the foreground. Behind the money, there is a printed document/paper. The document contains text in French and appears to be related to a financial transaction, referencing a payment institution (Ria Payment Institution, EP, S.A.U.). The document displays transaction details, client information, and some highlighted or color-marked sections (such as a pink highlight over numbers). The partial text visible also includes a phone number, a transaction number, an address in Antwerp, Belgium, and references to payment information and monetary figures. The photo appears to be taken inside a car, evidenced by the blurred dashboard and the word 'AIRBAG' impressed on the visible part of the dashboard.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"Ria Payment Institution, EP", "created_at": "2026-04-01T17:18:53.239039", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2475/download", "media_mime_type": "image/jpeg"}, {"id": 10299, "message_id": "A5324364DB4B57D6C6670D240C6D1F60", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"blur\", \"partial_view\"]\n },\n \"description\": \"The image is taken from inside a car, showing a highway/road with at least two lanes and a concrete median barrier on the right side. The photo is oriented forward through the windshield with part of the car's dashboard and steering wheel visible at the bottom. On the dashboard, an illuminated speedometer is displayed, showing a speed of 102 (likely km/h). There is moderate reflection and glare, possibly from the sun, particularly on the left side of the image. The road ahead is clear, with only a few cars visible—one car is directly in front in the same lane, and another is farther ahead. The sky is partly cloudy with a mix of light and darker clouds, and the sun appears to be low, perhaps early morning or late afternoon. The surroundings include trees and vegetation on both sides, with a sign and billboard visible in the distance but not readable. The temperature shown on the dashboard reads 13°C, and the time appears to be 06:56.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,", "created_at": "2026-04-01T17:19:00.727579", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2476/download", "media_mime_type": "image/jpeg"}, {"id": 15834, "message_id": "A5722511A0C2BBC9682C70137DBC41F6", "sender": "bot", "message_type": "text", "content": "Salam alikom", "created_at": "2026-04-14T20:20:55.409520", "media_url": null, "media_mime_type": null}, {"id": 15835, "message_id": "A5FFBB7D2F6F6E200573DA2EC017BD5A", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم، كنت ديرت التيليفون مع الدكتور رياض، قالي فوقاش ما يكون عندك شي وقت وتكون في طنجة دير لي التيليفون، دابا بغيت نقول لك أنا جاي لطنجة، واحد الساعة نكون في طنجة، غدا، غدا، غدا مع 11، 12 عندي البابور نرجع لإسبانيا، نقدر نجي غدا مع الصباح ولا اليوم إلا خدام عاد، عندو شي بلاصة، السلام عليكم.", "created_at": "2026-04-14T20:21:14.601520", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4141/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15836, "message_id": "bot_A5FFBB7D2F6F6E200573DA2EC017BD5A_1325", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا assistant virtuel وماعنديش دراية بلي واقع برا هاد المحادثة أو المكالمات مع الدكتور. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله باش يرتبو معاكوم الموعد على حساب les disponibilités.\n\nإلى محتاجين شي حاجة مستعجلة أو بغيتو تتواصلو مباشرة مع العيادة، هاد هو الرقم: +212 660-022-263", "created_at": "2026-04-14T20:22:01.012376", "media_url": null, "media_mime_type": null}]...
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فهمتكوم، ولكن أنا assistant virtuel وماعنديش دراية فهمتكوم، ولكن أنا assistant virtuel وماعنديش دراية بلي واقع برا هاد المحادثة أو المكالمات مع الدكتور. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله باش يرتبو معاكوم الموعد على حساب les disponibilités.
إلى محتاجين شي حاجة مستعجلة أو بغيتو تتواصلو مباشرة مع العيادة، هاد هو الرقم: +212 660-022-263...
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[{"id": 11398, "message_id": " [{"id": 11398, "message_id": "ACF85F47EEE020D4D4DD41ED7BCD8966", "sender": "user", "message_type": "text", "content": "Il repasse cette apres midi??", "created_at": "2026-04-03T11:55:39.811728", "media_url": null, "media_mime_type": null}, {"id": 11411, "message_id": "A53CC3EFA912B9DEEE94A8DBE5AC7C40", "sender": "bot", "message_type": "text", "content": "15h30 16h00", "created_at": "2026-04-03T12:12:40.059560", "media_url": null, "media_mime_type": null}, {"id": 11422, "message_id": "ACEED1D3546F08655E9500DE99A87FC1", "sender": "user", "message_type": "text", "content": "16h ok?", "created_at": "2026-04-03T12:23:58.923305", "media_url": null, "media_mime_type": null}, {"id": 11423, "message_id": "ACE2B789EE914FF849EC0A45258CB6F2", "sender": "user", "message_type": "text", "content": "Car je dois recuperer miron a lecole avant", "created_at": "2026-04-03T12:24:09.672089", "media_url": null, "media_mime_type": null}, {"id": 11429, "message_id": "A5297DD0FD14D4031C2738AE40704837", "sender": "bot", "message_type": "text", "content": "Ok d'accord", "created_at": "2026-04-03T12:27:13.373916", "media_url": null, "media_mime_type": null}, {"id": 11490, "message_id": "A52653E187AECEF8641B116D5A4A5031", "sender": "bot", "message_type": "text", "content": "Salut", "created_at": "2026-04-03T14:54:48.371375", "media_url": null, "media_mime_type": null}, {"id": 11491, "message_id": "A56D2509F0E0B44865997EA5AABD67FD", "sender": "bot", "message_type": "text", "content": "Jai J'ai reçu les couronnes", "created_at": "2026-04-03T14:55:27.876555", "media_url": null, "media_mime_type": null}, {"id": 11492, "message_id": "AC7921FE15865ECACE98B497003CF604", "sender": "user", "message_type": "text", "content": "On est la", "created_at": "2026-04-03T14:55:32.668727", "media_url": null, "media_mime_type": null}, {"id": 11493, "message_id": "A5849676C1243FE8C5784ADF02554A1D", "sender": "bot", "message_type": "text", "content": "Soyez le bienvenue", "created_at": "2026-04-03T14:55:37.060365", "media_url": null, "media_mime_type": null}, {"id": 11494, "message_id": "bot_AC7921FE15865ECACE98B497003CF604_8313", "sender": "bot", "message_type": "text", "content": "Merci pour l'information ! L’équipe est informée de votre présence. Si vous avez besoin de quelque chose ou si vous avez une question, n’hésitez pas à me le dire. Bonne visite chez nous !", "created_at": "2026-04-03T14:55:47.927857", "media_url": null, "media_mime_type": null}, {"id": 15831, "message_id": "ACA0DAF44333D91C10358BA6DCD220C4", "sender": "user", "message_type": "text", "content": "Bonsoir \nRdv misho semaine prochaine mardi ok possible ?", "created_at": "2026-04-14T20:11:50.873842", "media_url": null, "media_mime_type": null}, {"id": 15832, "message_id": "bot_ACA0DAF44333D91C10358BA6DCD220C4_554", "sender": "bot", "message_type": "text", "content": "Bonsoir ! Avec plaisir 😊\n\nPouvez-vous me confirmer le type de soin souhaité pour Misho mardi prochain, ou s’il s’agit d’un simple contrôle ? Je vous invite aussi à préciser l’heure qui vous conviendrait le mieux.\n\nDès que j’ai ces informations, je transmets la demande à l’équipe !", "created_at": "2026-04-14T20:12:07.097717", "media_url": null, "media_mime_type": null}]...
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Bonsoir ! Avec plaisir 😊
Pouvez-vous me confirmer Bonsoir ! Avec plaisir 😊
Pouvez-vous me confirmer le type de soin souhaité pour Misho mardi prochain, ou s’il s’agit d’un simple contrôle ? Je vous invite aussi à préciser l’heure qui vous conviendrait le mieux.
Dès que j’ai ces informations, je transmets la demande à l’équipe !...
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[{"id": 15820, "message_id": " [{"id": 15820, "message_id": "AC4D81B97C82913BC03655FE2224C36C", "sender": "user", "message_type": "text", "content": ".", "created_at": "2026-04-14T19:39:02.017022", "media_url": null, "media_mime_type": null}, {"id": 15821, "message_id": "A557EC9B3D019D27FB1A6E70C92BE769", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T19:39:02.815023", "media_url": null, "media_mime_type": null}, {"id": 15822, "message_id": "AC78741494852088463C79371AACF3C8", "sender": "user", "message_type": "document", "content": "YOUSSRA BELAGHZAL.pdf", "created_at": "2026-04-14T19:39:08.135700", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4140/download", "media_mime_type": "application/pdf"}, {"id": 15823, "message_id": "bot_AC78741494852088463C79371AACF3C8_1646", "sender": "bot", "message_type": "text", "content": "مرحبا Youssra 😊 واش ممكن توضحيلنا شنو نوع الخدمة أو السؤال اللي محتاجين عليها المساعدة اليوم؟ حنا رهن الإشارة ديالكوم!", "created_at": "2026-04-14T19:39:26.064285", "media_url": null, "media_mime_type": null}, {"id": 15824, "message_id": "AC544A9176C6DCCBEEFF2B0A4E378A64", "sender": "user", "message_type": "text", "content": "حطيت سيفي ادا كنتو محتاجين ممرضة مساعدة في العيادة ديالكم", "created_at": "2026-04-14T19:40:20.139461", "media_url": null, "media_mime_type": null}, {"id": 15828, "message_id": "bot_AC544A9176C6DCCBEEFF2B0A4E378A64_4050", "sender": "bot", "message_type": "text", "content": "صراحة معنديش دراية بالموضوع، ولكن غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-04-14T19:40:35.513590", "media_url": null, "media_mime_type": null}]...
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صراحة معنديش دراية بالموضوع، ولكن غادي نبلغ الفريق صراحة معنديش دراية بالموضوع، ولكن غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻...
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[{"id": 15820, "message_id": " [{"id": 15820, "message_id": "AC4D81B97C82913BC03655FE2224C36C", "sender": "user", "message_type": "text", "content": ".", "created_at": "2026-04-14T19:39:02.017022", "media_url": null, "media_mime_type": null}, {"id": 15821, "message_id": "A557EC9B3D019D27FB1A6E70C92BE769", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T19:39:02.815023", "media_url": null, "media_mime_type": null}, {"id": 15822, "message_id": "AC78741494852088463C79371AACF3C8", "sender": "user", "message_type": "document", "content": "YOUSSRA BELAGHZAL.pdf", "created_at": "2026-04-14T19:39:08.135700", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4140/download", "media_mime_type": "application/pdf"}, {"id": 15823, "message_id": "bot_AC78741494852088463C79371AACF3C8_1646", "sender": "bot", "message_type": "text", "content": "مرحبا Youssra 😊 واش ممكن توضحيلنا شنو نوع الخدمة أو السؤال اللي محتاجين عليها المساعدة اليوم؟ حنا رهن الإشارة ديالكوم!", "created_at": "2026-04-14T19:39:26.064285", "media_url": null, "media_mime_type": null}]...
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مرحبا Youssra 😊 واش ممكن توضحيلنا شنو نوع الخدمة أ مرحبا Youssra 😊 واش ممكن توضحيلنا شنو نوع الخدمة أو السؤال اللي محتاجين عليها المساعدة اليوم؟ حنا رهن الإشارة ديالكوم!...
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[{"id": 15805, "message_id": " [{"id": 15805, "message_id": "3A10B4B09A496DBBE5C3", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-04-14T18:57:23.158051", "media_url": null, "media_mime_type": null}, {"id": 15806, "message_id": "bot_3A10B4B09A496DBBE5C3_4420", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-14T18:57:38.354532", "media_url": null, "media_mime_type": null}, {"id": 15807, "message_id": "3A19B0A89570B426BDD5", "sender": "user", "message_type": "text", "content": "Bghut ndir detartrage dentaires", "created_at": "2026-04-14T18:58:13.324331", "media_url": null, "media_mime_type": null}, {"id": 15808, "message_id": "bot_3A19B0A89570B426BDD5_6322", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 باش نكملو الحجز، ممكن تقولي الإسم الكامل ديالك و الوقت اللي مناسبك إن شاء الله؟", "created_at": "2026-04-14T18:58:25.462343", "media_url": null, "media_mime_type": null}, {"id": 15809, "message_id": "3AB0BB793F1DC43C74C8", "sender": "user", "message_type": "text", "content": "Rachid alaoui", "created_at": "2026-04-14T18:58:44.771574", "media_url": null, "media_mime_type": null}, {"id": 15810, "message_id": "bot_3AB0BB793F1DC43C74C8_7789", "sender": "bot", "message_type": "text", "content": "شكرا Rachid Alaoui 😊 وفاش بغيتي تدير détartrage؟ كاينين المواعيد من الاثنين حتى الجمعة من 9 حتى 19، والسبت من 9 حتى 14. شنو الوقت اللي مناسبك؟", "created_at": "2026-04-14T18:58:57.057286", "media_url": null, "media_mime_type": null}, {"id": 15811, "message_id": "3A70668A6B623BF0DB4B", "sender": "user", "message_type": "text", "content": "M3a 5 mardi La semaine prochaine", "created_at": "2026-04-14T18:59:56.527716", "media_url": null, "media_mime_type": null}, {"id": 15812, "message_id": "3A74BBA37C5329FEA4E8", "sender": "user", "message_type": "text", "content": "Momkin ?", "created_at": "2026-04-14T19:00:00.609500", "media_url": null, "media_mime_type": null}, {"id": 15816, "message_id": "bot_3A74BBA37C5329FEA4E8_6303", "sender": "bot", "message_type": "text", "content": "مرحبا Rachid Alaoui 😊 وصل الطلب ديالك، والفريق غادي يتواصلوا معاك باش يأكدو الموعد ديال mardi prochain مع 17h إن شاء الله.\n\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-04-14T19:00:15.100901", "media_url": null, "media_mime_type": null}]...
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مرحبا Rachid Alaoui 😊 وصل الطلب ديالك، والفريق غاد مرحبا Rachid Alaoui 😊 وصل الطلب ديالك، والفريق غادي يتواصلوا معاك باش يأكدو الموعد ديال mardi prochain مع 17h إن شاء الله.
دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻...
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[{"id": 15805, "message_id": " [{"id": 15805, "message_id": "3A10B4B09A496DBBE5C3", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-04-14T18:57:23.158051", "media_url": null, "media_mime_type": null}, {"id": 15806, "message_id": "bot_3A10B4B09A496DBBE5C3_4420", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-14T18:57:38.354532", "media_url": null, "media_mime_type": null}, {"id": 15807, "message_id": "3A19B0A89570B426BDD5", "sender": "user", "message_type": "text", "content": "Bghut ndir detartrage dentaires", "created_at": "2026-04-14T18:58:13.324331", "media_url": null, "media_mime_type": null}, {"id": 15808, "message_id": "bot_3A19B0A89570B426BDD5_6322", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 باش نكملو الحجز، ممكن تقولي الإسم الكامل ديالك و الوقت اللي مناسبك إن شاء الله؟", "created_at": "2026-04-14T18:58:25.462343", "media_url": null, "media_mime_type": null}, {"id": 15809, "message_id": "3AB0BB793F1DC43C74C8", "sender": "user", "message_type": "text", "content": "Rachid alaoui", "created_at": "2026-04-14T18:58:44.771574", "media_url": null, "media_mime_type": null}, {"id": 15810, "message_id": "bot_3AB0BB793F1DC43C74C8_7789", "sender": "bot", "message_type": "text", "content": "شكرا Rachid Alaoui 😊 وفاش بغيتي تدير détartrage؟ كاينين المواعيد من الاثنين حتى الجمعة من 9 حتى 19، والسبت من 9 حتى 14. شنو الوقت اللي مناسبك؟", "created_at": "2026-04-14T18:58:57.057286", "media_url": null, "media_mime_type": null}]...
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شكرا Rachid Alaoui 😊 وفاش بغيتي تدير détartrage؟ ك شكرا Rachid Alaoui 😊 وفاش بغيتي تدير détartrage؟ كاينين المواعيد من الاثنين حتى الجمعة من 9 حتى 19، والسبت من 9 حتى 14. شنو الوقت اللي مناسبك؟...
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[{"id": 15805, "message_id": " [{"id": 15805, "message_id": "3A10B4B09A496DBBE5C3", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-04-14T18:57:23.158051", "media_url": null, "media_mime_type": null}, {"id": 15806, "message_id": "bot_3A10B4B09A496DBBE5C3_4420", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-14T18:57:38.354532", "media_url": null, "media_mime_type": null}, {"id": 15807, "message_id": "3A19B0A89570B426BDD5", "sender": "user", "message_type": "text", "content": "Bghut ndir detartrage dentaires", "created_at": "2026-04-14T18:58:13.324331", "media_url": null, "media_mime_type": null}, {"id": 15808, "message_id": "bot_3A19B0A89570B426BDD5_6322", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 باش نكملو الحجز، ممكن تقولي الإسم الكامل ديالك و الوقت اللي مناسبك إن شاء الله؟", "created_at": "2026-04-14T18:58:25.462343", "media_url": null, "media_mime_type": null}]...
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مرحبا 😊 باش نكملو الحجز، ممكن تقولي الإسم الكامل د مرحبا 😊 باش نكملو الحجز، ممكن تقولي الإسم الكامل ديالك و الوقت اللي مناسبك إن شاء الله؟...
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[{"id": 15805, "message_id": " [{"id": 15805, "message_id": "3A10B4B09A496DBBE5C3", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-04-14T18:57:23.158051", "media_url": null, "media_mime_type": null}, {"id": 15806, "message_id": "bot_3A10B4B09A496DBBE5C3_4420", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-14T18:57:38.354532", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 15791, "message_id": " [{"id": 15791, "message_id": "AC1825F07915FF69E505B827D3CAED2B", "sender": "user", "message_type": "text", "content": "Salm", "created_at": "2026-04-14T18:21:14.247863", "media_url": null, "media_mime_type": null}, {"id": 15792, "message_id": "A551352F3DA2A54CE663AFECEF340B8A", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T18:21:16.648654", "media_url": null, "media_mime_type": null}, {"id": 15793, "message_id": "bot_AC1825F07915FF69E505B827D3CAED2B_9188", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟ 😊", "created_at": "2026-04-14T18:21:28.397213", "media_url": null, "media_mime_type": null}, {"id": 15794, "message_id": "AC2C7053CA13939B9EAC1CFE86A63379", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image consists of three intraoral photographs (centered on lower arch, both arches, and frontal smile) of an adult male. The teeth exhibit significant yellow-brown discoloration, notable calculus and plaque deposits, and several missing or broken teeth. The upper central incisors are widely spaced and one has a prosthetic or composite restoration. Severe calculus accumulation is present especially on the lower anterior teeth. The gingival tissues appear erythematous and inflamed in some areas, indicating possible gingivitis or periodontal involvement. The smile photo further shows crowding and misalignment in both upper and lower arches. Multiple restored, decayed, and fractured teeth are seen. No visible text or identifiers are present.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Significant gap between upper central incisors; left central incisor appears to have prosthetic or composite restoration; both incisors show discoloration.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"Posterior teeth show heavy brownish deposits and possible caries. At least one missing\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image consists of three intraoral photographs of an adult male's mouth at various angles. The first (left) image is an open mouth view from below, showing both upper and lower arches, tongue, and palate. The second (center) image is a frontal intraoral view with the mouth wide open, visualization of teeth, gums, anterior palate, and floor of the mouth. The third (right) image is a closed-mouth smile, displaying the upper and lower anterior teeth and part of the lips and chin. Teeth exhibit generalized yellow-brown discoloration and mild-moderate plaque/calculus deposition. Several teeth have visible gaps (diastemas); anterior upper teeth include a prominent midline gap. There appears to be moderate misalignment (malocclusion) with crowding and rotation in the lower anterior segment. Several teeth exhibit visible structural defects, possible decay, and/or crown loss. The gingiva appears inflamed and reddish in areas, especially the lower front. The oral mucosa, tongue, and palate do not show obvious focal lesions. There are no clear signs of recent bleeding or acute swelling.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\":", "created_at": "2026-04-14T18:29:01.827591", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4134/download", "media_mime_type": "image/jpeg"}, {"id": 15795, "message_id": "bot_AC2C7053CA13939B9EAC1CFE86A63379_6719", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على إرسال الصور. أنا مجرد مساعد آلي وماعنديش صلاحية نعطي تقييم طبي أو تشخيص على أساس الصور فقط. غادي نبلغ الفريق الطبي ديالنا بالصور ديالكوم وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله باش يجاوبوكوم بالتفصيل ويعطيوكوم التوجيه المناسب 😊", "created_at": "2026-04-14T18:29:28.758318", "media_url": null, "media_mime_type": null}, {"id": 15796, "message_id": "AC28D403EBF1397B5955BD23B516566D", "sender": "user", "message_type": "voice", "content": "[Voice message] تفضل، هذا هو التفريغ النصي للمقطع الصوتي:\n\n\"السلام عليكم خويا، بغيت نعدل هاد السنان، قولي شحال باش كتعدلو وكيفاش كتعدلو، والسلام.\"", "created_at": "2026-04-14T18:29:32.322775", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4135/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15797, "message_id": "bot_AC28D403EBF1397B5955BD23B516566D_8268", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، شكرا على التوضيح. بالنسبة لتعديل الأسنان، إذا كنتي كتقصد زراعة الأسنان (implant)، الثمن كيبدا من 8000DH للسن الواحد مع pilier، وكنستعملو scanner 3D باش تكون النتيجة دقيقة بزاف. مدة الموعد غالبا بين 30 و45 دقيقة، ولكن كيتحدد على حساب الحالة ديالك.\n\nواش بغيت شي consultation باش يشوف Dr Haitham الحالة ديالك ويعطيك التفاصيل الأنسب ليك؟", "created_at": "2026-04-14T18:29:54.489163", "media_url": null, "media_mime_type": null}, {"id": 15798, "message_id": "AC6402370E8AAEC46A7BF1D8D9729241", "sender": "user", "message_type": "voice", "content": "[Voice message] نعم، بغيت لانفورماسيون، وبغيت أشمن ماركة اللي عندكم، كولشي اللي عندكم، بغيت لانفورماسيون باش نجي عندكم.\n\n**Transcription in Latin script:**\nNa3am, bghit l'information, wbghit ashmen marka li 3andkoum, koulshi li 3andkoum, bghit l'information bash nji 3andkoum.", "created_at": "2026-04-14T18:39:58.590389", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4136/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15799, "message_id": "bot_AC6402370E8AAEC46A7BF1D8D9729241_3015", "sender": "bot", "message_type": "text", "content": "الله أودي، مرحبا بكوم فأي وقت! عندنا جميع خدمات طب الأسنان، من بينهم implantologie (زراعة الأسنان) باستعمال scanner 3D باش تكون النتيجة دقيقة بزاف، وDr Haitham Boutaib كيتابع كل حالة شخصيا. الثمن ديال implant مع pilier كيبدا من 8000DH، ومدة الموعد غالبا بين 30 و45 دقيقة حسب الحالة.\n\nكنخدمو من الاثنين حتى الجمعة من 09:00 حتى 19:00، والسبت من 09:00 حتى 14:00. الأداء عندنا بالcash فقط. \nالعنوان: Avenue Mohammed VI، Résidence Borj Khalij Tanger 3، الطابق 5، شقة 197، طنجة \nhttps://maps.app.goo.gl/RCzcJXSXvgMzrRMFA\n\nواش بغيتو نحجزو ليكوم consultation؟", "created_at": "2026-04-14T18:40:31.210814", "media_url": null, "media_mime_type": null}]...
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الله أودي، مرحبا بكوم فأي وقت! عندنا جميع خدمات طب الله أودي، مرحبا بكوم فأي وقت! عندنا جميع خدمات طب الأسنان، من بينهم implantologie (زراعة الأسنان) باستعمال scanner 3D باش تكون النتيجة دقيقة بزاف، وDr Haitham Boutaib كيتابع كل حالة شخصيا. الثمن ديال implant مع pilier كيبدا من 8000DH، ومدة الموعد غالبا بين 30 و45 دقيقة حسب الحالة.
كنخدمو من الاثنين حتى الجمعة من 09:00 حتى 19:00، والسبت من 09:00 حتى 14:00. الأداء عندنا بالcash فقط.
العنوان: Avenue Mohammed VI، Résidence Borj Khalij Tanger 3، الطابق 5، شقة 197، طنجة
https://maps.app.goo.gl/RCzcJXSXvgMzrRMFA
واش بغيتو نحجزو ليكوم consultation؟...
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[{"id": 15791, "message_id": " [{"id": 15791, "message_id": "AC1825F07915FF69E505B827D3CAED2B", "sender": "user", "message_type": "text", "content": "Salm", "created_at": "2026-04-14T18:21:14.247863", "media_url": null, "media_mime_type": null}, {"id": 15792, "message_id": "A551352F3DA2A54CE663AFECEF340B8A", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T18:21:16.648654", "media_url": null, "media_mime_type": null}, {"id": 15793, "message_id": "bot_AC1825F07915FF69E505B827D3CAED2B_9188", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟ 😊", "created_at": "2026-04-14T18:21:28.397213", "media_url": null, "media_mime_type": null}, {"id": 15794, "message_id": "AC2C7053CA13939B9EAC1CFE86A63379", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image consists of three intraoral photographs (centered on lower arch, both arches, and frontal smile) of an adult male. The teeth exhibit significant yellow-brown discoloration, notable calculus and plaque deposits, and several missing or broken teeth. The upper central incisors are widely spaced and one has a prosthetic or composite restoration. Severe calculus accumulation is present especially on the lower anterior teeth. The gingival tissues appear erythematous and inflamed in some areas, indicating possible gingivitis or periodontal involvement. The smile photo further shows crowding and misalignment in both upper and lower arches. Multiple restored, decayed, and fractured teeth are seen. No visible text or identifiers are present.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Significant gap between upper central incisors; left central incisor appears to have prosthetic or composite restoration; both incisors show discoloration.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"Posterior teeth show heavy brownish deposits and possible caries. At least one missing\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image consists of three intraoral photographs of an adult male's mouth at various angles. The first (left) image is an open mouth view from below, showing both upper and lower arches, tongue, and palate. The second (center) image is a frontal intraoral view with the mouth wide open, visualization of teeth, gums, anterior palate, and floor of the mouth. The third (right) image is a closed-mouth smile, displaying the upper and lower anterior teeth and part of the lips and chin. Teeth exhibit generalized yellow-brown discoloration and mild-moderate plaque/calculus deposition. Several teeth have visible gaps (diastemas); anterior upper teeth include a prominent midline gap. There appears to be moderate misalignment (malocclusion) with crowding and rotation in the lower anterior segment. Several teeth exhibit visible structural defects, possible decay, and/or crown loss. The gingiva appears inflamed and reddish in areas, especially the lower front. The oral mucosa, tongue, and palate do not show obvious focal lesions. There are no clear signs of recent bleeding or acute swelling.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\":", "created_at": "2026-04-14T18:29:01.827591", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4134/download", "media_mime_type": "image/jpeg"}, {"id": 15795, "message_id": "bot_AC2C7053CA13939B9EAC1CFE86A63379_6719", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على إرسال الصور. أنا مجرد مساعد آلي وماعنديش صلاحية نعطي تقييم طبي أو تشخيص على أساس الصور فقط. غادي نبلغ الفريق الطبي ديالنا بالصور ديالكوم وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله باش يجاوبوكوم بالتفصيل ويعطيوكوم التوجيه المناسب 😊", "created_at": "2026-04-14T18:29:28.758318", "media_url": null, "media_mime_type": null}, {"id": 15796, "message_id": "AC28D403EBF1397B5955BD23B516566D", "sender": "user", "message_type": "voice", "content": "[Voice message] أكيد، هذه هي النسخة المكتوبة من المقطع الصوتي بالدارجة المغربية:\n\n\"السلام عليكم خويا، بغيت نعدل هاد السنان، قولي شحال باش كاتعدلو وكيفاش كاتعدلو، والسلام.\"", "created_at": "2026-04-14T18:29:32.322775", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4135/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15797, "message_id": "bot_AC28D403EBF1397B5955BD23B516566D_8268", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، شكرا على التوضيح. بالنسبة لتعديل الأسنان، إذا كنتي كتقصد زراعة الأسنان (implant)، الثمن كيبدا من 8000DH للسن الواحد مع pilier، وكنستعملو scanner 3D باش تكون النتيجة دقيقة بزاف. مدة الموعد غالبا بين 30 و45 دقيقة، ولكن كيتحدد على حساب الحالة ديالك.\n\nواش بغيت شي consultation باش يشوف Dr Haitham الحالة ديالك ويعطيك التفاصيل الأنسب ليك؟", "created_at": "2026-04-14T18:29:54.489163", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، شكرا على التوضيح. بالنسب وعليكم السلام ورحمة الله، شكرا على التوضيح. بالنسبة لتعديل الأسنان، إذا كنتي كتقصد زراعة الأسنان (implant)، الثمن كيبدا من 8000DH للسن الواحد مع pilier، وكنستعملو scanner 3D باش تكون النتيجة دقيقة بزاف. مدة الموعد غالبا بين 30 و45 دقيقة، ولكن كيتحدد على حساب الحالة ديالك.
واش بغيت شي consultation باش يشوف Dr Haitham الحالة ديالك ويعطيك التفاصيل الأنسب ليك؟...
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[{"id": 15791, "message_id": " [{"id": 15791, "message_id": "AC1825F07915FF69E505B827D3CAED2B", "sender": "user", "message_type": "text", "content": "Salm", "created_at": "2026-04-14T18:21:14.247863", "media_url": null, "media_mime_type": null}, {"id": 15792, "message_id": "A551352F3DA2A54CE663AFECEF340B8A", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T18:21:16.648654", "media_url": null, "media_mime_type": null}, {"id": 15793, "message_id": "bot_AC1825F07915FF69E505B827D3CAED2B_9188", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟ 😊", "created_at": "2026-04-14T18:21:28.397213", "media_url": null, "media_mime_type": null}, {"id": 15794, "message_id": "AC2C7053CA13939B9EAC1CFE86A63379", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image consists of three intraoral photographs (centered on lower arch, both arches, and frontal smile) of an adult male. The teeth exhibit significant yellow-brown discoloration, notable calculus and plaque deposits, and several missing or broken teeth. The upper central incisors are widely spaced and one has a prosthetic or composite restoration. Severe calculus accumulation is present especially on the lower anterior teeth. The gingival tissues appear erythematous and inflamed in some areas, indicating possible gingivitis or periodontal involvement. The smile photo further shows crowding and misalignment in both upper and lower arches. Multiple restored, decayed, and fractured teeth are seen. No visible text or identifiers are present.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Significant gap between upper central incisors; left central incisor appears to have prosthetic or composite restoration; both incisors show discoloration.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_left\",\n \"observation\": \"Posterior teeth show heavy brownish deposits and possible caries. At least one missing\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image consists of three intraoral photographs of an adult male's mouth at various angles. The first (left) image is an open mouth view from below, showing both upper and lower arches, tongue, and palate. The second (center) image is a frontal intraoral view with the mouth wide open, visualization of teeth, gums, anterior palate, and floor of the mouth. The third (right) image is a closed-mouth smile, displaying the upper and lower anterior teeth and part of the lips and chin. Teeth exhibit generalized yellow-brown discoloration and mild-moderate plaque/calculus deposition. Several teeth have visible gaps (diastemas); anterior upper teeth include a prominent midline gap. There appears to be moderate misalignment (malocclusion) with crowding and rotation in the lower anterior segment. Several teeth exhibit visible structural defects, possible decay, and/or crown loss. The gingiva appears inflamed and reddish in areas, especially the lower front. The oral mucosa, tongue, and palate do not show obvious focal lesions. There are no clear signs of recent bleeding or acute swelling.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\":", "created_at": "2026-04-14T18:29:01.827591", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4134/download", "media_mime_type": "image/jpeg"}, {"id": 15795, "message_id": "bot_AC2C7053CA13939B9EAC1CFE86A63379_6719", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على إرسال الصور. أنا مجرد مساعد آلي وماعنديش صلاحية نعطي تقييم طبي أو تشخيص على أساس الصور فقط. غادي نبلغ الفريق الطبي ديالنا بالصور ديالكوم وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله باش يجاوبوكوم بالتفصيل ويعطيوكوم التوجيه المناسب 😊", "created_at": "2026-04-14T18:29:28.758318", "media_url": null, "media_mime_type": null}]...
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شكرا بزاف على إرسال الصور. أنا مجرد مساعد آلي وماع شكرا بزاف على إرسال الصور. أنا مجرد مساعد آلي وماعنديش صلاحية نعطي تقييم طبي أو تشخيص على أساس الصور فقط. غادي نبلغ الفريق الطبي ديالنا بالصور ديالكوم وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله باش يجاوبوكوم بالتفصيل ويعطيوكوم التوجيه المناسب 😊...
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[{"id": 15791, "message_id": " [{"id": 15791, "message_id": "AC1825F07915FF69E505B827D3CAED2B", "sender": "user", "message_type": "text", "content": "Salm", "created_at": "2026-04-14T18:21:14.247863", "media_url": null, "media_mime_type": null}, {"id": 15792, "message_id": "A551352F3DA2A54CE663AFECEF340B8A", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T18:21:16.648654", "media_url": null, "media_mime_type": null}, {"id": 15793, "message_id": "bot_AC1825F07915FF69E505B827D3CAED2B_9188", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟ 😊", "created_at": "2026-04-14T18:21:28.397213", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centr مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟ 😊...
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[{"id": 13096, "message_id": " [{"id": 13096, "message_id": "bot_3A942CFC21C4D5E64F36_4450", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 واش كاين شي خدمة أو استشارة معينة محتاجينها اليوم؟", "created_at": "2026-04-09T12:59:47.224405", "media_url": null, "media_mime_type": null}, {"id": 13097, "message_id": "3EB0B196D97FF56096CB1F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NASSIB*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T13:01:58.815971", "media_url": null, "media_mime_type": null}, {"id": 13647, "message_id": "3EB0A1CF7BD2CD977398BB", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or confirmation graphic for Tanger Bay Dental Center. The setting appears to be a dental office with blurred background elements such as a dental chair and cabinetry, contributing to a clinical environment. In the foreground, there is a large, anthropomorphized cartoon tooth character with big black eyes, eyebrows, and a wide smile. The tooth is holding a small calendar or notepad showing a green checkmark inside a square box, indicating confirmation. Above the tooth, there is text in French and English with blue and white backgrounds. At the top center is a stylized dental logo with the words 'TANGER BAY DENTAL CENTER.' The environment is clean and professional, with bright, welcoming colors (predominantly blue and white).\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\n\nUser message context: Salut *NASSIB IDris*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 11 avril 2026*\r\n🕘 Heure : *13:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-10T15:06:45.672389", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3506/download", "media_mime_type": "image/jpeg"}, {"id": 13669, "message_id": "3EB0B9E6821A249FB517C9", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NASSIB*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:13:57.004059", "media_url": null, "media_mime_type": null}, {"id": 13881, "message_id": "3EB0BFEC49ED86535C34C6", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NASSIB*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-11T09:28:28.370705", "media_url": null, "media_mime_type": null}, {"id": 14062, "message_id": "3EB0D5386B9FC9764BEECD", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1200,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-11T13:08:11.299097", "media_url": null, "media_mime_type": null}, {"id": 14063, "message_id": "3EB0C497A081B0AE0C3048", "sender": "bot", "message_type": "document", "content": "2026041114075931.pdf", "created_at": "2026-04-11T13:08:39.184843", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3643/download", "media_mime_type": "application/pdf"}, {"id": 14064, "message_id": "3EB0D44267A4A26418A0EB", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-11T13:08:58.089078", "media_url": null, "media_mime_type": null}, {"id": 15753, "message_id": "3A8DA941727C08137C6C", "sender": "user", "message_type": "voice", "content": "[Voice message] تفضل، هذا هو التفريغ الكامل للمقطع الصوتي باللهجة المغربية (الدارجة):\n\n\"السلام عليكم، خاي بخير؟ مزيانة؟ أنا كنت جيت عندكم هاد اليومين، عملتي معايا إن شاء الله نهار الخميس نرجع لعندك. كنحس بالحريق اليوم، وقسماً بالله البارح بايت بلا نعاس، الشكوى لله ما شكيت عليك. والله ما كرهت إلا كان غدا نقدر نجي أولا نشوف... صافي، شوف ورد عليا عفاك.\"", "created_at": "2026-04-14T17:21:03.497486", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4115/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15755, "message_id": "bot_3A8DA941727C08137C6C_6563", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح ديالك. غادي نبلغ الفريق الطبي بالوضعية ديالك وغادي يتواصلوا معاك في أقرب وقت إن شاء الله. واخا تعطيني الإسم الكامل ديالك للتأكيد؟", "created_at": "2026-04-14T17:21:32.890316", "media_url": null, "media_mime_type": null}, {"id": 15756, "message_id": "3A6A7CFABBE46DF6154B", "sender": "user", "message_type": "voice", "content": "[Voice message] نصيب داريجة", "created_at": "2026-04-14T17:21:57.851172", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4117/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15757, "message_id": "bot_3A6A7CFABBE46DF6154B_8851", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 باش نتأكد من طريقة كتابة الإسم، واخا تكتبوه ليا هنا بالضبط؟", "created_at": "2026-04-14T17:22:14.699753", "media_url": null, "media_mime_type": null}]...
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مرحبا! 😊 باش نتأكد من طريقة كتابة الإسم، واخا تكتب مرحبا! 😊 باش نتأكد من طريقة كتابة الإسم، واخا تكتبوه ليا هنا بالضبط؟...
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[{"id": 13093, "message_id": " [{"id": 13093, "message_id": "3A942CFC21C4D5E64F36", "sender": "user", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ المقطع الصوتي بالدارجة المغربية:\n\n\"السلام عليكم أختي، أنا داك اللي هضرت معاك دابا عاد. صافي أختي، أكدي لي على الرونديفو الله يرحم الوالدين باش نجي، ونتي راك عارفة عندي شغل. قولي لي الساعة، الساعة، بواحد ربع ساعة د الطريق هي هذيك نكون عندك إن شاء الله. قولي لي الساعة بالضبط الله يرحم الوالدين.\"", "created_at": "2026-04-09T12:59:24.935208", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3338/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13094, "message_id": "A528AA3514BA9C8B9DDB2F51D90F6DCE", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-09T12:59:25.431968", "media_url": null, "media_mime_type": null}, {"id": 13096, "message_id": "bot_3A942CFC21C4D5E64F36_4450", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 واش كاين شي خدمة أو استشارة معينة محتاجينها اليوم؟", "created_at": "2026-04-09T12:59:47.224405", "media_url": null, "media_mime_type": null}, {"id": 13097, "message_id": "3EB0B196D97FF56096CB1F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NASSIB*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T13:01:58.815971", "media_url": null, "media_mime_type": null}, {"id": 13647, "message_id": "3EB0A1CF7BD2CD977398BB", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or confirmation graphic for Tanger Bay Dental Center. The setting appears to be a dental office with blurred background elements such as a dental chair and cabinetry, contributing to a clinical environment. In the foreground, there is a large, anthropomorphized cartoon tooth character with big black eyes, eyebrows, and a wide smile. The tooth is holding a small calendar or notepad showing a green checkmark inside a square box, indicating confirmation. Above the tooth, there is text in French and English with blue and white backgrounds. At the top center is a stylized dental logo with the words 'TANGER BAY DENTAL CENTER.' The environment is clean and professional, with bright, welcoming colors (predominantly blue and white).\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\n\nUser message context: Salut *NASSIB IDris*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 11 avril 2026*\r\n🕘 Heure : *13:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-10T15:06:45.672389", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3506/download", "media_mime_type": "image/jpeg"}, {"id": 13669, "message_id": "3EB0B9E6821A249FB517C9", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NASSIB*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:13:57.004059", "media_url": null, "media_mime_type": null}, {"id": 13881, "message_id": "3EB0BFEC49ED86535C34C6", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NASSIB*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-11T09:28:28.370705", "media_url": null, "media_mime_type": null}, {"id": 14062, "message_id": "3EB0D5386B9FC9764BEECD", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1200,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-11T13:08:11.299097", "media_url": null, "media_mime_type": null}, {"id": 14063, "message_id": "3EB0C497A081B0AE0C3048", "sender": "bot", "message_type": "document", "content": "2026041114075931.pdf", "created_at": "2026-04-11T13:08:39.184843", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3643/download", "media_mime_type": "application/pdf"}, {"id": 14064, "message_id": "3EB0D44267A4A26418A0EB", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-11T13:08:58.089078", "media_url": null, "media_mime_type": null}, {"id": 15753, "message_id": "3A8DA941727C08137C6C", "sender": "user", "message_type": "voice", "content": "[Voice message] تفضل، هذا هو التفريغ الكامل للمقطع الصوتي باللهجة المغربية (الدارجة):\n\n\"السلام عليكم، خاي بخير؟ مزيانة؟ أنا كنت جيت عندكم هاد اليومين، عملتي معايا إن شاء الله نهار الخميس نرجع لعندك. كنحس بالحريق اليوم، وقسماً بالله البارح بايت بلا نعاس، الشكوى لله ما شكيت عليك. والله ما كرهت إلا كان غدا نقدر نجي أولا نشوف... صافي، شوف ورد عليا عفاك.\"", "created_at": "2026-04-14T17:21:03.497486", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4115/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15755, "message_id": "bot_3A8DA941727C08137C6C_6563", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح ديالك. غادي نبلغ الفريق الطبي بالوضعية ديالك وغادي يتواصلوا معاك في أقرب وقت إن شاء الله. واخا تعطيني الإسم الكامل ديالك للتأكيد؟", "created_at": "2026-04-14T17:21:32.890316", "media_url": null, "media_mime_type": null}]...
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شكرا بزاف على التوضيح ديالك. غادي نبلغ الفريق الطب شكرا بزاف على التوضيح ديالك. غادي نبلغ الفريق الطبي بالوضعية ديالك وغادي يتواصلوا معاك في أقرب وقت إن شاء الله. واخا تعطيني الإسم الكامل ديالك للتأكيد؟...
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[{"id": 10925, "message_id": " [{"id": 10925, "message_id": "A5EE41792CB1CCF0E0E6E19C4003CC10", "sender": "bot", "message_type": "text", "content": "J'espère que vous allez bien", "created_at": "2026-04-02T16:41:29.997704", "media_url": null, "media_mime_type": null}, {"id": 13047, "message_id": "2AC5ED0A7442EE041018", "sender": "user", "message_type": "text", "content": "Alikoum salam ça va et vous", "created_at": "2026-04-09T11:32:18.483652", "media_url": null, "media_mime_type": null}, {"id": 13048, "message_id": "bot_2AC5ED0A7442EE041018_1162", "sender": "bot", "message_type": "text", "content": "Merci beaucoup, tout va bien également 😊 Je reste à votre disposition si vous avez besoin d’informations ou d’aide concernant le Centre Dentaire Tanger Bay. Comment puis-je vous aider aujourd’hui ?", "created_at": "2026-04-09T11:32:31.279507", "media_url": null, "media_mime_type": null}, {"id": 13052, "message_id": "2A6CE96855AFCFA82AB3", "sender": "user", "message_type": "text", "content": "Je peux passer aujourd’hui ou demin ?", "created_at": "2026-04-09T11:33:12.290793", "media_url": null, "media_mime_type": null}, {"id": 13053, "message_id": "bot_2A6CE96855AFCFA82AB3_4145", "sender": "bot", "message_type": "text", "content": "Avec plaisir ! Pour organiser votre passage, pouvez-vous me préciser votre nom complet, le type de soin ou la raison de votre visite, ainsi que le créneau horaire qui vous conviendrait aujourd’hui ou demain ?", "created_at": "2026-04-09T11:33:24.531931", "media_url": null, "media_mime_type": null}, {"id": 13054, "message_id": "2ADFE2D3554EB5016887", "sender": "user", "message_type": "text", "content": "Razzouk Karim", "created_at": "2026-04-09T11:33:40.392998", "media_url": null, "media_mime_type": null}, {"id": 13055, "message_id": "bot_2ADFE2D3554EB5016887_720", "sender": "bot", "message_type": "text", "content": "Merci Karim ! Pouvez-vous aussi me préciser le type de soin ou la raison de votre visite, ainsi que le moment qui vous arrange le plus (aujourd’hui ou demain, matin ou après-midi) ?", "created_at": "2026-04-09T11:33:56.008695", "media_url": null, "media_mime_type": null}, {"id": 14065, "message_id": "A5342957BC9730FA4220F7263E02A38C", "sender": "bot", "message_type": "text", "content": "Salam alikom", "created_at": "2026-04-11T13:20:54.336607", "media_url": null, "media_mime_type": null}, {"id": 14066, "message_id": "A5880540348B1BE1F781D806CF686333", "sender": "bot", "message_type": "text", "content": "Cava j'espère que vous allez bien", "created_at": "2026-04-11T13:21:10.512314", "media_url": null, "media_mime_type": null}, {"id": 15698, "message_id": "A5DD405A8B7C25AFE10DCB6E5049FFF5", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija (incorporating the French terms used):\n\n**Arabic Script:**\n\"السلام عليكم سي كريم، كيف تينا مزيان؟ بخير؟ الصحة لاباس؟ سي كريم كنعيط لك على حساب عملنا غادي نبداو إن شاء الله plan de traitement ديالك، وباقي ما رديتيش عليا، باش نشوفوا شي rendez-vous إن شاء الله، شي وقيّت باش نبداو إن شاء الله يا ربي.\"\n\n**Latin Script (Transcription):**\n\"السلام عليكم (As-salamu alaykum) Si Karim, kif tina mzyan? Bekher? Seha labas? Si Karim, kan 3ayetlek 3la hsab 3melna ghadi nebdaou inshallah **plan de traitement** dyalek, u baqi ma raditi chi 3liya, bash nchoufou chi **rendez-vous** inshallah, shi wqeyyet bash nebdaou inshallah ya rabbi.\"", "created_at": "2026-04-14T16:22:46.754603", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4085/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15747, "message_id": "2A514CD887EA2825AEE5", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام عليكم، لاباس بخير؟ اسمح لي يلا دخلت لطنجة. قولي لي إلى ممكن ندوز غدا إن شاء الله. قولي لي معاش نجي لعندكم.\n\n**Latin Script:**\nSalamu alaykom, labas bikhir? Smah liya yallah dkhelt l Tanja. Goliya ila momkin ndouz ghedda inshallah. Goliya m'aash nji laandkom.\n\n**English Translation (for context):**\n\"Peace be upon you, are you doing well? Sorry, I just arrived in Tangier. Tell me if it's possible for me to come by tomorrow, God willing. Tell me what time I should come to you.\"", "created_at": "2026-04-14T16:52:15.755867", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4112/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15748, "message_id": "bot_2A514CD887EA2825AEE5_8912", "sender": "bot", "message_type": "text", "content": "مرحبا سي Karim 😊 شكراً على التوضيح. باش نكملو الحجز، واش ممكن تقولي ليا شنو نوع العلاج أو الخدمة اللي محتاج تدير غداً؟ وشنو الوقت اللي مناسبك أكثر (الصباح ولا العشية)؟", "created_at": "2026-04-14T16:52:42.106592", "media_url": null, "media_mime_type": null}]...
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مرحبا سي Karim 😊 شكراً على التوضيح. باش نكملو الحج مرحبا سي Karim 😊 شكراً على التوضيح. باش نكملو الحجز، واش ممكن تقولي ليا شنو نوع العلاج أو الخدمة اللي محتاج تدير غداً؟ وشنو الوقت اللي مناسبك أكثر (الصباح ولا العشية)؟...
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[{"id": 12545, "message_id": " [{"id": 12545, "message_id": "3EB080B222741B9F5F1D0D", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) This image appears to be unrelated to dental; it seems to be an illustration involving scheduling or calendars.\n\n(b) Not applicable.\n\n(c) Visible text includes:\n- \"CALENDAR\"\n- \"Appointment Booking\"\n\n(d) Flag: No diagnostic terms, conditions, or treatment recommendations are present or necessary.\n\nUser message context: Bonjour HANIN DOHA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 08 avril 2026 à 17:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 8 أبريل 2026 على الساعة 17:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-07T17:01:40.389914", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3189/download", "media_mime_type": "image/jpeg"}, {"id": 15721, "message_id": "3EB06776B7094768AF4295", "sender": "bot", "message_type": "image", "content": "Bonjour HANIN DOHA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 15 avril 2026 à 17:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 15 أبريل 2026 على الساعة 17:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-14T16:39:19.352218", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4098/download", "media_mime_type": "image/jpeg"}, {"id": 15735, "message_id": "AC41E8F4352A4D7056B43E99ACAC1825", "sender": "user", "message_type": "text", "content": "Bonjour, je m’excuse mais je ne pourrai pas me présenter à mon rendez-vous de demain. Serait-il possible de le reporter à vendredi ou samedi, s’il vous plaît ? Merci pour votre compréhension.", "created_at": "2026-04-14T16:42:26.984490", "media_url": null, "media_mime_type": null}, {"id": 15736, "message_id": "bot_AC41E8F4352A4D7056B43E99ACAC1825_2378", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Pas de souci, je vais transmettre votre demande de report de rendez-vous à notre équipe. Pourriez-vous me confirmer votre nom complet pour que je puisse m'assurer que tout est en ordre ? Merci beaucoup !", "created_at": "2026-04-14T16:42:43.457036", "media_url": null, "media_mime_type": null}, {"id": 15737, "message_id": "ACC7D001C4D58C5D093ABC983CEBCE2E", "sender": "user", "message_type": "text", "content": "Doha hanin", "created_at": "2026-04-14T16:44:09.460044", "media_url": null, "media_mime_type": null}, {"id": 15739, "message_id": "bot_ACC7D001C4D58C5D093ABC983CEBCE2E_1492", "sender": "bot", "message_type": "text", "content": "Merci, Doha Hanin 😊 J'ai transmis votre demande à notre équipe. Ils vont vous contacter pour confirmer le nouveau rendez-vous. Passez une bonne journée !", "created_at": "2026-04-14T16:44:26.802590", "media_url": null, "media_mime_type": null}, {"id": 15740, "message_id": "AC42A076D2C4098BB1C2276CCEE6AA4F", "sender": "user", "message_type": "text", "content": "D accord merci", "created_at": "2026-04-14T16:44:44.619649", "media_url": null, "media_mime_type": null}, {"id": 15741, "message_id": "bot_AC42A076D2C4098BB1C2276CCEE6AA4F_3134", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 Si vous avez d'autres questions ou besoins, n'hésitez pas à me le faire savoir. Bonne journée !", "created_at": "2026-04-14T16:44:55.362382", "media_url": null, "media_mime_type": null}]...
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Avec plaisir 😊 Si vous avez d'autres questions Avec plaisir 😊 Si vous avez d'autres questions ou besoins, n'hésitez pas à me le faire savoir. Bonne journée !...
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[{"id": 12545, "message_id": " [{"id": 12545, "message_id": "3EB080B222741B9F5F1D0D", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) This image appears to be unrelated to dental; it seems to be an illustration involving scheduling or calendars.\n\n(b) Not applicable.\n\n(c) Visible text includes:\n- \"CALENDAR\"\n- \"Appointment Booking\"\n\n(d) Flag: No diagnostic terms, conditions, or treatment recommendations are present or necessary.\n\nUser message context: Bonjour HANIN DOHA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 08 avril 2026 à 17:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 8 أبريل 2026 على الساعة 17:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-07T17:01:40.389914", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3189/download", "media_mime_type": "image/jpeg"}, {"id": 15721, "message_id": "3EB06776B7094768AF4295", "sender": "bot", "message_type": "image", "content": "Bonjour HANIN DOHA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 15 avril 2026 à 17:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 15 أبريل 2026 على الساعة 17:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-14T16:39:19.352218", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4098/download", "media_mime_type": "image/jpeg"}, {"id": 15735, "message_id": "AC41E8F4352A4D7056B43E99ACAC1825", "sender": "user", "message_type": "text", "content": "Bonjour, je m’excuse mais je ne pourrai pas me présenter à mon rendez-vous de demain. Serait-il possible de le reporter à vendredi ou samedi, s’il vous plaît ? Merci pour votre compréhension.", "created_at": "2026-04-14T16:42:26.984490", "media_url": null, "media_mime_type": null}, {"id": 15736, "message_id": "bot_AC41E8F4352A4D7056B43E99ACAC1825_2378", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Pas de souci, je vais transmettre votre demande de report de rendez-vous à notre équipe. Pourriez-vous me confirmer votre nom complet pour que je puisse m'assurer que tout est en ordre ? Merci beaucoup !", "created_at": "2026-04-14T16:42:43.457036", "media_url": null, "media_mime_type": null}, {"id": 15737, "message_id": "ACC7D001C4D58C5D093ABC983CEBCE2E", "sender": "user", "message_type": "text", "content": "Doha hanin", "created_at": "2026-04-14T16:44:09.460044", "media_url": null, "media_mime_type": null}, {"id": 15739, "message_id": "bot_ACC7D001C4D58C5D093ABC983CEBCE2E_1492", "sender": "bot", "message_type": "text", "content": "Merci, Doha Hanin 😊 J'ai transmis votre demande à notre équipe. Ils vont vous contacter pour confirmer le nouveau rendez-vous. Passez une bonne journée !", "created_at": "2026-04-14T16:44:26.802590", "media_url": null, "media_mime_type": null}]...
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Merci, Doha Hanin 😊 J'ai transmis votre demand Merci, Doha Hanin 😊 J'ai transmis votre demande à notre équipe. Ils vont vous contacter pour confirmer le nouveau rendez-vous. Passez une bonne journée !...
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[{"id": 12545, "message_id": " [{"id": 12545, "message_id": "3EB080B222741B9F5F1D0D", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) This image appears to be unrelated to dental; it seems to be an illustration involving scheduling or calendars.\n\n(b) Not applicable.\n\n(c) Visible text includes:\n- \"CALENDAR\"\n- \"Appointment Booking\"\n\n(d) Flag: No diagnostic terms, conditions, or treatment recommendations are present or necessary.\n\nUser message context: Bonjour HANIN DOHA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 08 avril 2026 à 17:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 8 أبريل 2026 على الساعة 17:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-07T17:01:40.389914", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3189/download", "media_mime_type": "image/jpeg"}, {"id": 15721, "message_id": "3EB06776B7094768AF4295", "sender": "bot", "message_type": "image", "content": "Bonjour HANIN DOHA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 15 avril 2026 à 17:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 15 أبريل 2026 على الساعة 17:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-14T16:39:19.352218", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4098/download", "media_mime_type": "image/jpeg"}, {"id": 15735, "message_id": "AC41E8F4352A4D7056B43E99ACAC1825", "sender": "user", "message_type": "text", "content": "Bonjour, je m’excuse mais je ne pourrai pas me présenter à mon rendez-vous de demain. Serait-il possible de le reporter à vendredi ou samedi, s’il vous plaît ? Merci pour votre compréhension.", "created_at": "2026-04-14T16:42:26.984490", "media_url": null, "media_mime_type": null}, {"id": 15736, "message_id": "bot_AC41E8F4352A4D7056B43E99ACAC1825_2378", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Pas de souci, je vais transmettre votre demande de report de rendez-vous à notre équipe. Pourriez-vous me confirmer votre nom complet pour que je puisse m'assurer que tout est en ordre ? Merci beaucoup !", "created_at": "2026-04-14T16:42:43.457036", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Pas de souci, je vais transmettre votre Bonjour 😊 Pas de souci, je vais transmettre votre demande de report de rendez-vous à notre équipe. Pourriez-vous me confirmer votre nom complet pour que je puisse m'assurer que tout est en ordre ? Merci beaucoup !...
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[{"id": 6003, "message_id": "3 [{"id": 6003, "message_id": "3EB00D0C2D7BA524ADE040", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) This appears to be an unrelated image.\n\n(b) Not applicable.\n\n(c) Visible text includes:\n- CALENDAR\n- Appointment Booking\n\n(d) This is a non-diagnostic and observational description as required.\n\nUser message context: Bonjour ZINE EL ABIDINE MEHDI\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 18 mars 2026 à 10:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 18 مارس 2026 على الساعة 10:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-17T18:03:49.049163", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/1184/download", "media_mime_type": "image/jpeg"}, {"id": 6008, "message_id": "3A0A68DFF881332D9513", "sender": "user", "message_type": "text", "content": "Bien reçu merci", "created_at": "2026-03-17T18:04:25.659233", "media_url": null, "media_mime_type": null}, {"id": 15726, "message_id": "3EB07BB18A1D61BFD431A4", "sender": "bot", "message_type": "image", "content": "Bonjour ZINE EL ABIDINE MEHDI\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 15 avril 2026 à 18:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 15 أبريل 2026 على الساعة 18:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-14T16:40:13.551843", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4103/download", "media_mime_type": "image/jpeg"}, {"id": 15729, "message_id": "3ADB85396F905E3D5443", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-14T16:40:39.824515", "media_url": null, "media_mime_type": null}, {"id": 15731, "message_id": "bot_3ADB85396F905E3D5443_6025", "sender": "bot", "message_type": "text", "content": "De rien 😊 Si vous avez besoin de plus d'informations ou d'aide, n'hésitez pas à nous contacter. À bientôt !", "created_at": "2026-04-14T16:40:54.768906", "media_url": null, "media_mime_type": null}, {"id": 15732, "message_id": "3AC51EBE42BDE19CF751", "sender": "user", "message_type": "text", "content": "🙏", "created_at": "2026-04-14T16:41:15.033678", "media_url": null, "media_mime_type": null}, {"id": 15733, "message_id": "bot_3AC51EBE42BDE19CF751_4445", "sender": "bot", "message_type": "text", "content": "😊 إذا احتجت أي مساعدة إضافية، نحن هنا في الخدمة. نهارك سعيد!", "created_at": "2026-04-14T16:41:27.233415", "media_url": null, "media_mime_type": null}]...
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😊 إذا احتجت أي مساعدة إضافية، نحن هنا في الخدمة. ن 😊 إذا احتجت أي مساعدة إضافية، نحن هنا في الخدمة. نهارك سعيد!...
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[{"id": 6003, "message_id": "3 [{"id": 6003, "message_id": "3EB00D0C2D7BA524ADE040", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) This appears to be an unrelated image.\n\n(b) Not applicable.\n\n(c) Visible text includes:\n- CALENDAR\n- Appointment Booking\n\n(d) This is a non-diagnostic and observational description as required.\n\nUser message context: Bonjour ZINE EL ABIDINE MEHDI\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 18 mars 2026 à 10:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 18 مارس 2026 على الساعة 10:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-17T18:03:49.049163", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/1184/download", "media_mime_type": "image/jpeg"}, {"id": 6008, "message_id": "3A0A68DFF881332D9513", "sender": "user", "message_type": "text", "content": "Bien reçu merci", "created_at": "2026-03-17T18:04:25.659233", "media_url": null, "media_mime_type": null}, {"id": 15726, "message_id": "3EB07BB18A1D61BFD431A4", "sender": "bot", "message_type": "image", "content": "Bonjour ZINE EL ABIDINE MEHDI\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mercredi 15 avril 2026 à 18:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأربعاء 15 أبريل 2026 على الساعة 18:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-14T16:40:13.551843", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4103/download", "media_mime_type": "image/jpeg"}, {"id": 15729, "message_id": "3ADB85396F905E3D5443", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-14T16:40:39.824515", "media_url": null, "media_mime_type": null}, {"id": 15731, "message_id": "bot_3ADB85396F905E3D5443_6025", "sender": "bot", "message_type": "text", "content": "De rien 😊 Si vous avez besoin de plus d'informations ou d'aide, n'hésitez pas à nous contacter. À bientôt !", "created_at": "2026-04-14T16:40:54.768906", "media_url": null, "media_mime_type": null}]...
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De rien 😊 Si vous avez besoin de plus d'inform De rien 😊 Si vous avez besoin de plus d'informations ou d'aide, n'hésitez pas à nous contacter. À bientôt !...
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[{"id": 15662, "message_id": " [{"id": 15662, "message_id": "ACB6720C214B7EFBD3DF38115C8FCFB2", "sender": "user", "message_type": "text", "content": "Non 3andi mochkilee fi Appel", "created_at": "2026-04-14T15:04:18.235770", "media_url": null, "media_mime_type": null}, {"id": 15663, "message_id": "bot_ACB6720C214B7EFBD3DF38115C8FCFB2_5902", "sender": "bot", "message_type": "text", "content": "ماشي مشكل، واش ممكن تعطيني رقم هاتف آخر باش الفريق يتواصل معاك؟", "created_at": "2026-04-14T15:04:29.241092", "media_url": null, "media_mime_type": null}, {"id": 15664, "message_id": "AC93E165A0FB81879540AE4893B0003F", "sender": "user", "message_type": "text", "content": "+212 672-292194", "created_at": "2026-04-14T15:07:19.773445", "media_url": null, "media_mime_type": null}, {"id": 15666, "message_id": "AC799FED883F7396C4F2B29001725392", "sender": "user", "message_type": "text", "content": "Oki ta9dro tsoniwe fi had namra", "created_at": "2026-04-14T15:07:32.125225", "media_url": null, "media_mime_type": null}, {"id": 15668, "message_id": "bot_AC799FED883F7396C4F2B29001725392_5687", "sender": "bot", "message_type": "text", "content": "كنعتدر، مايمكنش نتصلو بك مباشرة من هنا. ولكن نقدر نبلغ الفريق باش يتواصلوا معاك على هاد الرقم. واش بغيتي نبلغهم؟", "created_at": "2026-04-14T15:07:46.940333", "media_url": null, "media_mime_type": null}, {"id": 15670, "message_id": "AC303ED8F93EDA597C7BA95B008F2E83", "sender": "user", "message_type": "text", "content": "Bien sûr", "created_at": "2026-04-14T15:08:38.276065", "media_url": null, "media_mime_type": null}, {"id": 15672, "message_id": "bot_AC303ED8F93EDA597C7BA95B008F2E83_5828", "sender": "bot", "message_type": "text", "content": "بلغنا الفريق وغادي يتواصلوا معاك على الرقم اللي عطيتينا إن شاء الله. 😊 إذا كان عندك شي حاجة أخرى تحتاجها، رهن الإشارة!", "created_at": "2026-04-14T15:08:59.270906", "media_url": null, "media_mime_type": null}, {"id": 15688, "message_id": "AC5E0AB75DF192E009561DDA2485FE4A", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n\"السلام عليكم هدى، **ça va**؟ مزيانة؟ كلشي على خير؟ هانتي، تقدري تجي غدا فالعشية ولكن ماشي مع الخمسة، غدا فالعشية كيكونوا.. كتكون النوبة، **donc** تجي وتسنّاي النوبة ديالك. ولا **la prochaine fois** عافاك علميني قبل بسيمانة بحال اللي كنقول ليكم ديما، علميني **avant une semaine** باش نقدر نعطيك **rendez-vous après-midi**.\"", "created_at": "2026-04-14T15:53:19.475851", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4079/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15690, "message_id": "ACA437003E37AB2AE80622C28C61D1AE", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام، صافا؟ لاباس؟ كلشي مزيان؟ بخير؟ صراحة مارديتش ليك البال داكشي علاش أنا صافي ديجا خديت غونديفو، ماعرفتش صراحة Je pense pas واش ديجا قلتيها ليا المهم. صافي إن شاء الله، المهم أنا مانخرج من الخدمة حتى للربعة وديجا خدامة ف الرباط يعني الطرونسبور راك عارفة، المهم En tout cas راني غادي نجي إن شاء الله وصافي ناخد النوبة.", "created_at": "2026-04-14T15:54:54.309642", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4080/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15691, "message_id": "ACED00251D8639A760E4B4E50D9DBF1A", "sender": "bot", "message_type": "voice", "content": "[Voice message] C'est bon إن شاء الله، لا راه déjà قلتها لك يمكن ما ردّيتيش البال، المهم ما عليناش، la prochaine fois إن شاء الله غدا غنعطيك rendez-vous ديال الشهر الجاي يعني قبل باش ما نطيحوش فهاد le problème إن شاء الله، donc غدا إن شاء الله حنا من التلاتة ونص حتى للسبعة فالـ cabinet.", "created_at": "2026-04-14T15:55:57.050992", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4081/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15699, "message_id": "AC7FD334389975E603DB3F9C88F28FA1", "sender": "user", "message_type": "text", "content": "D'accord merci zin dyali", "created_at": "2026-04-14T16:24:55.676788", "media_url": null, "media_mime_type": null}, {"id": 15700, "message_id": "bot_AC7FD334389975E603DB3F9C88F28FA1_3209", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 شكرا على التأكيد. إذا كان عندك أي استفسار أو حاجة أخرى، رهن الإشارة ديالك! نهارك مبروك.", "created_at": "2026-04-14T16:25:35.031264", "media_url": null, "media_mime_type": null}]...
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مرحبا 😊 شكرا على التأكيد. إذا كان عندك أي استفسار مرحبا 😊 شكرا على التأكيد. إذا كان عندك أي استفسار أو حاجة أخرى، رهن الإشارة ديالك! نهارك مبروك....
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[{"id": 13692, "message_id": " [{"id": 13692, "message_id": "3EB0726CCD589937065F37", "sender": "bot", "message_type": "document", "content": "2026041016564508.pdf", "created_at": "2026-04-10T15:57:14.747409", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3513/download", "media_mime_type": "application/pdf"}, {"id": 13693, "message_id": "3EB01C3E39B7C7328509AC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Sirine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 14 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 14 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:57:47.922969", "media_url": null, "media_mime_type": null}, {"id": 14971, "message_id": "3EB0D445242468C0B41E03", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital illustration of a smiling cartoon tooth character with expressive eyes and eyebrows, holding a small spiral-bound notepad displaying a large green checkmark on a checkbox. The tooth is giving a thumbs up with its other arm. Behind the character, an out-of-focus dental clinic setting is visible, including a dental chair and some background clinical equipment. At the top of the image is the logo for 'Tanger Bay Dental Center', which features the shape of a tooth and the name of the clinic. Superimposed centrally is text in French that reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark emoji, and below it, text that says 'CHEZ TANGER BAY DENTAL CENTER'. The overall color scheme is light blue and white, giving a clean, welcoming impression.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\n\nUser message context: Salut *KOUSKOUS Sirine*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mardi 14 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-13T15:05:57.091237", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3830/download", "media_mime_type": "image/jpeg"}, {"id": 15003, "message_id": "3A20331C786D102BCFB3", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-13T15:32:51.676104", "media_url": null, "media_mime_type": null}, {"id": 15004, "message_id": "bot_3A20331C786D102BCFB3_9523", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation Sirine 😊 Votre rendez-vous avec Dr Oussama Mouallem le mardi 14 avril 2026 à 16:00 est bien noté.\n\nSi vous avez la moindre question ou besoin de modifier quoi que ce soit, n’hésitez pas à nous contacter. À très bientôt au Centre Dentaire Tanger Bay !", "created_at": "2026-04-13T15:33:18.938646", "media_url": null, "media_mime_type": null}, {"id": 15606, "message_id": "3A4296CFE872401942DF", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-14T14:41:09.563216", "media_url": null, "media_mime_type": null}, {"id": 15607, "message_id": "bot_3A4296CFE872401942DF_6088", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay, cabinet du Dr Haitham Boutaib. Comment puis-je vous aider ?", "created_at": "2026-04-14T14:41:29.235459", "media_url": null, "media_mime_type": null}, {"id": 15608, "message_id": "3A7FE6050B6381C9B59D", "sender": "user", "message_type": "text", "content": "Je veux vous informer que je vais être dispo jusqu’à 17h pour le rendez-vous", "created_at": "2026-04-14T14:41:41.478567", "media_url": null, "media_mime_type": null}, {"id": 15609, "message_id": "bot_3A7FE6050B6381C9B59D_9705", "sender": "bot", "message_type": "text", "content": "Merci pour l’information Sirine ! Votre disponibilité jusqu’à 17h est bien notée. L’équipe en sera informée et vous contactera si un ajustement est nécessaire.\n\nN’hésitez pas si vous avez d’autres précisions ou questions. À très bientôt !", "created_at": "2026-04-14T14:41:54.341477", "media_url": null, "media_mime_type": null}, {"id": 15682, "message_id": "3A63B5415B141173740F", "sender": "user", "message_type": "text", "content": "Le dr est disponible?", "created_at": "2026-04-14T15:39:33.497666", "media_url": null, "media_mime_type": null}, {"id": 15683, "message_id": "A5C20291108EBC23997D40F0492D489D", "sender": "bot", "message_type": "text", "content": "Oui", "created_at": "2026-04-14T15:39:40.267805", "media_url": null, "media_mime_type": null}, {"id": 15684, "message_id": "bot_3A63B5415B141173740F_7388", "sender": "bot", "message_type": "text", "content": "Le cabinet est ouvert aujourd’hui jusqu’à 19h et la durée d’un rendez-vous est généralement de 30 à 45 minutes. Votre disponibilité jusqu’à 17h a bien été notée, mais pour la confirmation exacte de la disponibilité du Dr Oussama Mouallem dans ce créneau, l’équipe de réception va vous recontacter rapidement.\n\nMerci pour votre patience !", "created_at": "2026-04-14T15:40:01.179002", "media_url": null, "media_mime_type": null}]...
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Le cabinet est ouvert aujourd’hui jusqu’à 19h et l Le cabinet est ouvert aujourd’hui jusqu’à 19h et la durée d’un rendez-vous est généralement de 30 à 45 minutes. Votre disponibilité jusqu’à 17h a bien été notée, mais pour la confirmation exacte de la disponibilité du Dr Oussama Mouallem dans ce créneau, l’équipe de réception va vous recontacter rapidement.
Merci pour votre patience !...
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[{"id": 15656, "message_id": " [{"id": 15656, "message_id": "ACD7EA1EA4BECB7E2CFDECAC5B955086", "sender": "user", "message_type": "text", "content": "Svp bghite nakhode rendu vous Ghada m3a 17", "created_at": "2026-04-14T15:03:03.299101", "media_url": null, "media_mime_type": null}, {"id": 15658, "message_id": "bot_ACD7EA1EA4BECB7E2CFDECAC5B955086_109", "sender": "bot", "message_type": "text", "content": "باش نحجز لك موعد، خاصّني غير الإسم الكامل ديالك ونوع العلاج اللي محتاج. واش ممكن تعطيني هاد المعلومات؟ 😊", "created_at": "2026-04-14T15:03:14.530623", "media_url": null, "media_mime_type": null}, {"id": 15659, "message_id": "ACC2A44C3FC87EF352375614A5C11DCD", "sender": "user", "message_type": "text", "content": "Houda El hamidi\n3andi GHIr l'orth", "created_at": "2026-04-14T15:03:37.470410", "media_url": null, "media_mime_type": null}, {"id": 15660, "message_id": "AC3C9E7C8843170E91400BFF3C7D00CB", "sender": "user", "message_type": "text", "content": "O", "created_at": "2026-04-14T15:03:40.286624", "media_url": null, "media_mime_type": null}, {"id": 15661, "message_id": "bot_AC3C9E7C8843170E91400BFF3C7D00CB_9960", "sender": "bot", "message_type": "text", "content": "شكرا Houda El hamidi 😊 غادي نبلغ الفريق بطلب ديالك باش يحجزو لك موعد ل l'orthodontie غدا مع 17:00. غادي يتواصلوا معك باش يأكدو الموعد إن شاء الله. واش هاد الرقم اللي كتهضري به هو اللي كيتواصلوا به معاك؟", "created_at": "2026-04-14T15:03:51.703255", "media_url": null, "media_mime_type": null}, {"id": 15662, "message_id": "ACB6720C214B7EFBD3DF38115C8FCFB2", "sender": "user", "message_type": "text", "content": "Non 3andi mochkilee fi Appel", "created_at": "2026-04-14T15:04:18.235770", "media_url": null, "media_mime_type": null}, {"id": 15663, "message_id": "bot_ACB6720C214B7EFBD3DF38115C8FCFB2_5902", "sender": "bot", "message_type": "text", "content": "ماشي مشكل، واش ممكن تعطيني رقم هاتف آخر باش الفريق يتواصل معاك؟", "created_at": "2026-04-14T15:04:29.241092", "media_url": null, "media_mime_type": null}, {"id": 15664, "message_id": "AC93E165A0FB81879540AE4893B0003F", "sender": "user", "message_type": "text", "content": "+212 672-292194", "created_at": "2026-04-14T15:07:19.773445", "media_url": null, "media_mime_type": null}, {"id": 15666, "message_id": "AC799FED883F7396C4F2B29001725392", "sender": "user", "message_type": "text", "content": "Oki ta9dro tsoniwe fi had namra", "created_at": "2026-04-14T15:07:32.125225", "media_url": null, "media_mime_type": null}, {"id": 15668, "message_id": "bot_AC799FED883F7396C4F2B29001725392_5687", "sender": "bot", "message_type": "text", "content": "كنعتدر، مايمكنش نتصلو بك مباشرة من هنا. ولكن نقدر نبلغ الفريق باش يتواصلوا معاك على هاد الرقم. واش بغيتي نبلغهم؟", "created_at": "2026-04-14T15:07:46.940333", "media_url": null, "media_mime_type": null}, {"id": 15670, "message_id": "AC303ED8F93EDA597C7BA95B008F2E83", "sender": "user", "message_type": "text", "content": "Bien sûr", "created_at": "2026-04-14T15:08:38.276065", "media_url": null, "media_mime_type": null}, {"id": 15672, "message_id": "bot_AC303ED8F93EDA597C7BA95B008F2E83_5828", "sender": "bot", "message_type": "text", "content": "بلغنا الفريق وغادي يتواصلوا معاك على الرقم اللي عطيتينا إن شاء الله. 😊 إذا كان عندك شي حاجة أخرى تحتاجها، رهن الإشارة!", "created_at": "2026-04-14T15:08:59.270906", "media_url": null, "media_mime_type": null}]...
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بلغنا الفريق وغادي يتواصلوا معاك على الرقم اللي عط بلغنا الفريق وغادي يتواصلوا معاك على الرقم اللي عطيتينا إن شاء الله. 😊 إذا كان عندك شي حاجة أخرى تحتاجها، رهن الإشارة!...
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[{"id": 15653, "message_id": " [{"id": 15653, "message_id": "ACA5CEDA9FB704A3091166B3B8F41DBA", "sender": "user", "message_type": "text", "content": "CV Ela khiree", "created_at": "2026-04-14T15:02:16.651979", "media_url": null, "media_mime_type": null}, {"id": 15654, "message_id": "bot_ACA5CEDA9FB704A3091166B3B8F41DBA_2333", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-14T15:02:28.526802", "media_url": null, "media_mime_type": null}, {"id": 15656, "message_id": "ACD7EA1EA4BECB7E2CFDECAC5B955086", "sender": "user", "message_type": "text", "content": "Svp bghite nakhode rendu vous Ghada m3a 17", "created_at": "2026-04-14T15:03:03.299101", "media_url": null, "media_mime_type": null}, {"id": 15658, "message_id": "bot_ACD7EA1EA4BECB7E2CFDECAC5B955086_109", "sender": "bot", "message_type": "text", "content": "باش نحجز لك موعد، خاصّني غير الإسم الكامل ديالك ونوع العلاج اللي محتاج. واش ممكن تعطيني هاد المعلومات؟ 😊", "created_at": "2026-04-14T15:03:14.530623", "media_url": null, "media_mime_type": null}, {"id": 15659, "message_id": "ACC2A44C3FC87EF352375614A5C11DCD", "sender": "user", "message_type": "text", "content": "Houda El hamidi\n3andi GHIr l'orth", "created_at": "2026-04-14T15:03:37.470410", "media_url": null, "media_mime_type": null}, {"id": 15660, "message_id": "AC3C9E7C8843170E91400BFF3C7D00CB", "sender": "user", "message_type": "text", "content": "O", "created_at": "2026-04-14T15:03:40.286624", "media_url": null, "media_mime_type": null}, {"id": 15661, "message_id": "bot_AC3C9E7C8843170E91400BFF3C7D00CB_9960", "sender": "bot", "message_type": "text", "content": "شكرا Houda El hamidi 😊 غادي نبلغ الفريق بطلب ديالك باش يحجزو لك موعد ل l'orthodontie غدا مع 17:00. غادي يتواصلوا معك باش يأكدو الموعد إن شاء الله. واش هاد الرقم اللي كتهضري به هو اللي كيتواصلوا به معاك؟", "created_at": "2026-04-14T15:03:51.703255", "media_url": null, "media_mime_type": null}, {"id": 15662, "message_id": "ACB6720C214B7EFBD3DF38115C8FCFB2", "sender": "user", "message_type": "text", "content": "Non 3andi mochkilee fi Appel", "created_at": "2026-04-14T15:04:18.235770", "media_url": null, "media_mime_type": null}, {"id": 15663, "message_id": "bot_ACB6720C214B7EFBD3DF38115C8FCFB2_5902", "sender": "bot", "message_type": "text", "content": "ماشي مشكل، واش ممكن تعطيني رقم هاتف آخر باش الفريق يتواصل معاك؟", "created_at": "2026-04-14T15:04:29.241092", "media_url": null, "media_mime_type": null}, {"id": 15664, "message_id": "AC93E165A0FB81879540AE4893B0003F", "sender": "user", "message_type": "text", "content": "+212 672-292194", "created_at": "2026-04-14T15:07:19.773445", "media_url": null, "media_mime_type": null}, {"id": 15666, "message_id": "AC799FED883F7396C4F2B29001725392", "sender": "user", "message_type": "text", "content": "Oki ta9dro tsoniwe fi had namra", "created_at": "2026-04-14T15:07:32.125225", "media_url": null, "media_mime_type": null}, {"id": 15668, "message_id": "bot_AC799FED883F7396C4F2B29001725392_5687", "sender": "bot", "message_type": "text", "content": "كنعتدر، مايمكنش نتصلو بك مباشرة من هنا. ولكن نقدر نبلغ الفريق باش يتواصلوا معاك على هاد الرقم. واش بغيتي نبلغهم؟", "created_at": "2026-04-14T15:07:46.940333", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مايمكنش نتصلو بك مباشرة من هنا. ولكن نقدر كنعتدر، مايمكنش نتصلو بك مباشرة من هنا. ولكن نقدر نبلغ الفريق باش يتواصلوا معاك على هاد الرقم. واش بغيتي نبلغهم؟...
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[{"id": 15651, "message_id": " [{"id": 15651, "message_id": "AC0453819B51EE226E98D45638193F9D", "sender": "user", "message_type": "text", "content": "Salam elikome", "created_at": "2026-04-14T15:02:07.466251", "media_url": null, "media_mime_type": null}, {"id": 15653, "message_id": "ACA5CEDA9FB704A3091166B3B8F41DBA", "sender": "user", "message_type": "text", "content": "CV Ela khiree", "created_at": "2026-04-14T15:02:16.651979", "media_url": null, "media_mime_type": null}, {"id": 15654, "message_id": "bot_ACA5CEDA9FB704A3091166B3B8F41DBA_2333", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-14T15:02:28.526802", "media_url": null, "media_mime_type": null}, {"id": 15656, "message_id": "ACD7EA1EA4BECB7E2CFDECAC5B955086", "sender": "user", "message_type": "text", "content": "Svp bghite nakhode rendu vous Ghada m3a 17", "created_at": "2026-04-14T15:03:03.299101", "media_url": null, "media_mime_type": null}, {"id": 15658, "message_id": "bot_ACD7EA1EA4BECB7E2CFDECAC5B955086_109", "sender": "bot", "message_type": "text", "content": "باش نحجز لك موعد، خاصّني غير الإسم الكامل ديالك ونوع العلاج اللي محتاج. واش ممكن تعطيني هاد المعلومات؟ 😊", "created_at": "2026-04-14T15:03:14.530623", "media_url": null, "media_mime_type": null}, {"id": 15659, "message_id": "ACC2A44C3FC87EF352375614A5C11DCD", "sender": "user", "message_type": "text", "content": "Houda El hamidi\n3andi GHIr l'orth", "created_at": "2026-04-14T15:03:37.470410", "media_url": null, "media_mime_type": null}, {"id": 15660, "message_id": "AC3C9E7C8843170E91400BFF3C7D00CB", "sender": "user", "message_type": "text", "content": "O", "created_at": "2026-04-14T15:03:40.286624", "media_url": null, "media_mime_type": null}, {"id": 15661, "message_id": "bot_AC3C9E7C8843170E91400BFF3C7D00CB_9960", "sender": "bot", "message_type": "text", "content": "شكرا Houda El hamidi 😊 غادي نبلغ الفريق بطلب ديالك باش يحجزو لك موعد ل l'orthodontie غدا مع 17:00. غادي يتواصلوا معك باش يأكدو الموعد إن شاء الله. واش هاد الرقم اللي كتهضري به هو اللي كيتواصلوا به معاك؟", "created_at": "2026-04-14T15:03:51.703255", "media_url": null, "media_mime_type": null}, {"id": 15662, "message_id": "ACB6720C214B7EFBD3DF38115C8FCFB2", "sender": "user", "message_type": "text", "content": "Non 3andi mochkilee fi Appel", "created_at": "2026-04-14T15:04:18.235770", "media_url": null, "media_mime_type": null}, {"id": 15663, "message_id": "bot_ACB6720C214B7EFBD3DF38115C8FCFB2_5902", "sender": "bot", "message_type": "text", "content": "ماشي مشكل، واش ممكن تعطيني رقم هاتف آخر باش الفريق يتواصل معاك؟", "created_at": "2026-04-14T15:04:29.241092", "media_url": null, "media_mime_type": null}]...
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ماشي مشكل، واش ممكن تعطيني رقم هاتف آخر باش الفريق ماشي مشكل، واش ممكن تعطيني رقم هاتف آخر باش الفريق يتواصل معاك؟...
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[{"id": 15651, "message_id": " [{"id": 15651, "message_id": "AC0453819B51EE226E98D45638193F9D", "sender": "user", "message_type": "text", "content": "Salam elikome", "created_at": "2026-04-14T15:02:07.466251", "media_url": null, "media_mime_type": null}, {"id": 15653, "message_id": "ACA5CEDA9FB704A3091166B3B8F41DBA", "sender": "user", "message_type": "text", "content": "CV Ela khiree", "created_at": "2026-04-14T15:02:16.651979", "media_url": null, "media_mime_type": null}, {"id": 15654, "message_id": "bot_ACA5CEDA9FB704A3091166B3B8F41DBA_2333", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-14T15:02:28.526802", "media_url": null, "media_mime_type": null}, {"id": 15656, "message_id": "ACD7EA1EA4BECB7E2CFDECAC5B955086", "sender": "user", "message_type": "text", "content": "Svp bghite nakhode rendu vous Ghada m3a 17", "created_at": "2026-04-14T15:03:03.299101", "media_url": null, "media_mime_type": null}, {"id": 15658, "message_id": "bot_ACD7EA1EA4BECB7E2CFDECAC5B955086_109", "sender": "bot", "message_type": "text", "content": "باش نحجز لك موعد، خاصّني غير الإسم الكامل ديالك ونوع العلاج اللي محتاج. واش ممكن تعطيني هاد المعلومات؟ 😊", "created_at": "2026-04-14T15:03:14.530623", "media_url": null, "media_mime_type": null}, {"id": 15659, "message_id": "ACC2A44C3FC87EF352375614A5C11DCD", "sender": "user", "message_type": "text", "content": "Houda El hamidi\n3andi GHIr l'orth", "created_at": "2026-04-14T15:03:37.470410", "media_url": null, "media_mime_type": null}, {"id": 15660, "message_id": "AC3C9E7C8843170E91400BFF3C7D00CB", "sender": "user", "message_type": "text", "content": "O", "created_at": "2026-04-14T15:03:40.286624", "media_url": null, "media_mime_type": null}, {"id": 15661, "message_id": "bot_AC3C9E7C8843170E91400BFF3C7D00CB_9960", "sender": "bot", "message_type": "text", "content": "شكرا Houda El hamidi 😊 غادي نبلغ الفريق بطلب ديالك باش يحجزو لك موعد ل l'orthodontie غدا مع 17:00. غادي يتواصلوا معك باش يأكدو الموعد إن شاء الله. واش هاد الرقم اللي كتهضري به هو اللي كيتواصلوا به معاك؟", "created_at": "2026-04-14T15:03:51.703255", "media_url": null, "media_mime_type": null}]...
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شكرا Houda El hamidi 😊 غادي نبلغ الفريق بطلب ديالك شكرا Houda El hamidi 😊 غادي نبلغ الفريق بطلب ديالك باش يحجزو لك موعد ل l'orthodontie غدا مع 17:00. غادي يتواصلوا معك باش يأكدو الموعد إن شاء الله. واش هاد الرقم اللي كتهضري به هو اللي كيتواصلوا به معاك؟...
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[{"id": 15651, "message_id": " [{"id": 15651, "message_id": "AC0453819B51EE226E98D45638193F9D", "sender": "user", "message_type": "text", "content": "Salam elikome", "created_at": "2026-04-14T15:02:07.466251", "media_url": null, "media_mime_type": null}, {"id": 15653, "message_id": "ACA5CEDA9FB704A3091166B3B8F41DBA", "sender": "user", "message_type": "text", "content": "CV Ela khiree", "created_at": "2026-04-14T15:02:16.651979", "media_url": null, "media_mime_type": null}, {"id": 15654, "message_id": "bot_ACA5CEDA9FB704A3091166B3B8F41DBA_2333", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-14T15:02:28.526802", "media_url": null, "media_mime_type": null}, {"id": 15656, "message_id": "ACD7EA1EA4BECB7E2CFDECAC5B955086", "sender": "user", "message_type": "text", "content": "Svp bghite nakhode rendu vous Ghada m3a 17", "created_at": "2026-04-14T15:03:03.299101", "media_url": null, "media_mime_type": null}, {"id": 15658, "message_id": "bot_ACD7EA1EA4BECB7E2CFDECAC5B955086_109", "sender": "bot", "message_type": "text", "content": "باش نحجز لك موعد، خاصّني غير الإسم الكامل ديالك ونوع العلاج اللي محتاج. واش ممكن تعطيني هاد المعلومات؟ 😊", "created_at": "2026-04-14T15:03:14.530623", "media_url": null, "media_mime_type": null}]...
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باش نحجز لك موعد، خاصّني غير الإسم الكامل ديالك ون باش نحجز لك موعد، خاصّني غير الإسم الكامل ديالك ونوع العلاج اللي محتاج. واش ممكن تعطيني هاد المعلومات؟ 😊...
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[{"id": 15651, "message_id": " [{"id": 15651, "message_id": "AC0453819B51EE226E98D45638193F9D", "sender": "user", "message_type": "text", "content": "Salam elikome", "created_at": "2026-04-14T15:02:07.466251", "media_url": null, "media_mime_type": null}, {"id": 15653, "message_id": "ACA5CEDA9FB704A3091166B3B8F41DBA", "sender": "user", "message_type": "text", "content": "CV Ela khiree", "created_at": "2026-04-14T15:02:16.651979", "media_url": null, "media_mime_type": null}, {"id": 15654, "message_id": "bot_ACA5CEDA9FB704A3091166B3B8F41DBA_2333", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-14T15:02:28.526802", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخ وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ كيفاش نقدر نعاونك اليوم؟...
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[{"id": 13020, "message_id": " [{"id": 13020, "message_id": "3EB0CE259F0430A61B43FD", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*TWIJAR Abdelhak*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 15 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*TWIJAR*\r\nلديكم موعد مع ** يوم *الأربعاء 15 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T11:22:56.794858", "media_url": null, "media_mime_type": null}, {"id": 13032, "message_id": "ACF9D9E3F820E99D698BF884FC854334", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-09T11:26:43.783883", "media_url": null, "media_mime_type": null}, {"id": 13034, "message_id": "AC062B082BE6C7D053B83C35E1073DC7", "sender": "user", "message_type": "text", "content": "ETTIJER ABDELKHALEK", "created_at": "2026-04-09T11:27:16.214507", "media_url": null, "media_mime_type": null}, {"id": 13036, "message_id": "A511B2BE9B3C2F81E70F479FF2D9CC78", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic and Latin scripts, reflecting the mix of Moroccan Darija and French:\n\n**Arabic Script:**\n\"صافي غير تجي إن شاء الله تجي، وديك ساعة نموديفيي ليك ف لافيش ديالك، وباش ندخلو ليزانفورماسيون إكزاكت.\"\n\n**Latin Script:**\n\"Safé ghir tji insha'Allah tji, o dik sa3a nmodify lik f l'affiche dyalk, o bach ndkhlou les informations exactes.\"\n\n**Breakdown of terms used:**\n* **Safé ghir tji:** Okay, just come.\n* **Insha'Allah:** God willing.\n* **Dik sa3a:** At that time / Then.\n* **Nmodify (Modifier):** I will modify.\n* **L’affiche:** The poster/file/sheet.\n* **Les informations exactes:** The exact information.", "created_at": "2026-04-09T11:27:38.228445", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3328/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13065, "message_id": "ACD36F21A04A32E195F6862FDDBB11BD", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-04-09T11:46:55.021440", "media_url": null, "media_mime_type": null}, {"id": 15622, "message_id": "3EB0331E99C1A9921782BD", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*TWIJAR Abdelhak*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 15 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*TWIJAR*\r\nلديكم موعد مع ** يوم *الأربعاء 15 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-14T14:46:40.257185", "media_url": null, "media_mime_type": null}, {"id": 15645, "message_id": "3EB05BBB427469485E9449", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or confirmation graphic for Tanger Bay Dental Center. It prominently features an animated smiling tooth character giving a thumbs up and holding a small calendar or notepad with a green checkmark inside a box. The background appears to be a blurred view of a dental clinic with a dental chair, light, and cabinets visible in pastel shades. At the top of the image, the logo of Tanger Bay Dental Center is displayed, which consists of a stylized white tooth outline and the words 'TANGER BAY DENTAL CENTER'. The main text on the image, in French, reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark, and underneath in another blue rectangle, it says 'CHEZ TANGER BAY DENTAL CENTER'. The scene is clean and bright, with a blue and white color theme, and has a friendly, reassuring tone.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"cal\n\nUser message context: Salut *TWIJAR Abdelhak*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mercredi 15 avril 2026*\r\n🕘 Heure : *10:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-14T15:01:06.169376", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4068/download", "media_mime_type": "image/jpeg"}, {"id": 15647, "message_id": "AC6C453ED777685E9DB3391C74DD8D45", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-04-14T15:01:32.622483", "media_url": null, "media_mime_type": null}, {"id": 15649, "message_id": "AC4505EA81AEED3DCC63A21D48B0520A", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-14T15:01:50.545392", "media_url": null, "media_mime_type": null}, {"id": 15650, "message_id": "bot_AC4505EA81AEED3DCC63A21D48B0520A_8882", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation, Twijar Abdelhak 😊\n\nVotre rendez-vous avec Dr Haitham Boutaib est bien confirmé pour le mercredi 15 avril 2026 à 10:00 chez Centre Dentaire Tanger Bay.\n\nSi vous avez la moindre question ou besoin d’aide avant le rendez-vous, n’hésitez pas à nous écrire ici ou à appeler le 06 60 02 22 63.\n\nAu plaisir de vous accueillir !", "created_at": "2026-04-14T15:02:05.342410", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre confirmation, Twijar Abd Merci beaucoup pour votre confirmation, Twijar Abdelhak 😊
Votre rendez-vous avec Dr Haitham Boutaib est bien confirmé pour le mercredi 15 avril 2026 à 10:00 chez Centre Dentaire Tanger Bay.
Si vous avez la moindre question ou besoin d’aide avant le rendez-vous, n’hésitez pas à nous écrire ici ou à appeler le 06 60 02 22 63.
Au plaisir de vous accueillir !...
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[{"id": 14668, "message_id": " [{"id": 14668, "message_id": "A5BB7879E20847BB989273E73D88C9D5", "sender": "bot", "message_type": "text", "content": "What time it's suitable for you", "created_at": "2026-04-13T08:57:21.939815", "media_url": null, "media_mime_type": null}, {"id": 14834, "message_id": "2A75103929910CFBD64E", "sender": "user", "message_type": "text", "content": "السلام عليكم \n\nI will confirm morning - do Wednesday later Insha’Allah", "created_at": "2026-04-13T12:31:16.351055", "media_url": null, "media_mime_type": null}, {"id": 15471, "message_id": "A5DDA74BAC04C26896F5EB98F081D299", "sender": "bot", "message_type": "text", "content": "Salam alikom", "created_at": "2026-04-14T11:43:26.998956", "media_url": null, "media_mime_type": null}, {"id": 15623, "message_id": "3EB05BEF00410DC0AD1D03", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*MUBINA SACRANIE SACRANIE *\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 15 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*MUBINA SACRANIE *\r\nلديكم موعد مع ** يوم *الأربعاء 15 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-14T14:46:55.129672", "media_url": null, "media_mime_type": null}, {"id": 15628, "message_id": "2A1DC61BC6254B135A09", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-14T14:55:46.486652", "media_url": null, "media_mime_type": null}, {"id": 15629, "message_id": "2A7A492318CA21601BE9", "sender": "user", "message_type": "text", "content": "Apologies we won’t be able to make it", "created_at": "2026-04-14T14:55:53.197468", "media_url": null, "media_mime_type": null}, {"id": 15630, "message_id": "2A6C0ED2D8BAD93A75F5", "sender": "user", "message_type": "text", "content": "But thank you", "created_at": "2026-04-14T14:55:56.377192", "media_url": null, "media_mime_type": null}, {"id": 15631, "message_id": "2ACEA20FA3E3CDCC2302", "sender": "user", "message_type": "text", "content": "As we are in Casablanca", "created_at": "2026-04-14T14:56:02.489267", "media_url": null, "media_mime_type": null}, {"id": 15632, "message_id": "2A0956ED2C260DE5300D", "sender": "user", "message_type": "text", "content": "Few days last minute trip", "created_at": "2026-04-14T14:56:08.377897", "media_url": null, "media_mime_type": null}, {"id": 15634, "message_id": "2A4D3CC8FB5C4E10A13A", "sender": "user", "message_type": "text", "content": "But appreciate you messaging", "created_at": "2026-04-14T14:56:14.542349", "media_url": null, "media_mime_type": null}, {"id": 15637, "message_id": "2A2B3DB19513677DAC47", "sender": "user", "message_type": "text", "content": "Your English is very good 🙏", "created_at": "2026-04-14T14:56:25.190680", "media_url": null, "media_mime_type": null}, {"id": 15641, "message_id": "bot_2A2B3DB19513677DAC47_3270", "sender": "bot", "message_type": "text", "content": "Thank you so much for your kind words! 😊 If you ever plan to visit Tangier or need any dental care in the future, feel free to reach out. Safe travels and enjoy your time in Casablanca!", "created_at": "2026-04-14T14:56:41.263814", "media_url": null, "media_mime_type": null}]...
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Thank you so much for your kind words! 😊 If you ev Thank you so much for your kind words! 😊 If you ever plan to visit Tangier or need any dental care in the future, feel free to reach out. Safe travels and enjoy your time in Casablanca!...
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[{"id": 13182, "message_id": " [{"id": 13182, "message_id": "3A7628E6CFD94D5DD987", "sender": "user", "message_type": "text", "content": "Oui c’est confirmé", "created_at": "2026-04-09T15:08:12.945950", "media_url": null, "media_mime_type": null}, {"id": 13434, "message_id": "3EB04872C1E7C6314D262C", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Syrine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 10 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*KOUSKOUS*\r\nلديكم موعد مع ** يوم *الجمعة 10 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T08:41:54.836300", "media_url": null, "media_mime_type": null}, {"id": 13691, "message_id": "3EB084DFE9D2FF6771CA72", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *400,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+200,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-10T15:56:56.789750", "media_url": null, "media_mime_type": null}, {"id": 13692, "message_id": "3EB0726CCD589937065F37", "sender": "bot", "message_type": "document", "content": "2026041016564508.pdf", "created_at": "2026-04-10T15:57:14.747409", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3513/download", "media_mime_type": "application/pdf"}, {"id": 13693, "message_id": "3EB01C3E39B7C7328509AC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Sirine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 14 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 14 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:57:47.922969", "media_url": null, "media_mime_type": null}, {"id": 14971, "message_id": "3EB0D445242468C0B41E03", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital illustration of a smiling cartoon tooth character with expressive eyes and eyebrows, holding a small spiral-bound notepad displaying a large green checkmark on a checkbox. The tooth is giving a thumbs up with its other arm. Behind the character, an out-of-focus dental clinic setting is visible, including a dental chair and some background clinical equipment. At the top of the image is the logo for 'Tanger Bay Dental Center', which features the shape of a tooth and the name of the clinic. Superimposed centrally is text in French that reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark emoji, and below it, text that says 'CHEZ TANGER BAY DENTAL CENTER'. The overall color scheme is light blue and white, giving a clean, welcoming impression.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\n\nUser message context: Salut *KOUSKOUS Sirine*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mardi 14 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-13T15:05:57.091237", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3830/download", "media_mime_type": "image/jpeg"}, {"id": 15003, "message_id": "3A20331C786D102BCFB3", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-13T15:32:51.676104", "media_url": null, "media_mime_type": null}, {"id": 15004, "message_id": "bot_3A20331C786D102BCFB3_9523", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation Sirine 😊 Votre rendez-vous avec Dr Oussama Mouallem le mardi 14 avril 2026 à 16:00 est bien noté.\n\nSi vous avez la moindre question ou besoin de modifier quoi que ce soit, n’hésitez pas à nous contacter. À très bientôt au Centre Dentaire Tanger Bay !", "created_at": "2026-04-13T15:33:18.938646", "media_url": null, "media_mime_type": null}, {"id": 15606, "message_id": "3A4296CFE872401942DF", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-14T14:41:09.563216", "media_url": null, "media_mime_type": null}, {"id": 15607, "message_id": "bot_3A4296CFE872401942DF_6088", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay, cabinet du Dr Haitham Boutaib. Comment puis-je vous aider ?", "created_at": "2026-04-14T14:41:29.235459", "media_url": null, "media_mime_type": null}, {"id": 15608, "message_id": "3A7FE6050B6381C9B59D", "sender": "user", "message_type": "text", "content": "Je veux vous informer que je vais être dispo jusqu’à 17h pour le rendez-vous", "created_at": "2026-04-14T14:41:41.478567", "media_url": null, "media_mime_type": null}, {"id": 15609, "message_id": "bot_3A7FE6050B6381C9B59D_9705", "sender": "bot", "message_type": "text", "content": "Merci pour l’information Sirine ! Votre disponibilité jusqu’à 17h est bien notée. L’équipe en sera informée et vous contactera si un ajustement est nécessaire.\n\nN’hésitez pas si vous avez d’autres précisions ou questions. À très bientôt !", "created_at": "2026-04-14T14:41:54.341477", "media_url": null, "media_mime_type": null}]...
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Merci pour l’information Sirine ! Votre disponibil Merci pour l’information Sirine ! Votre disponibilité jusqu’à 17h est bien notée. L’équipe en sera informée et vous contactera si un ajustement est nécessaire.
N’hésitez pas si vous avez d’autres précisions ou questions. À très bientôt !...
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[{"id": 13081, "message_id": " [{"id": 13081, "message_id": "3EB00A8E60B53C8684918E", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Syrine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 10 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*KOUSKOUS*\r\nلديكم موعد مع ** يوم *الجمعة 10 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T12:26:41.585499", "media_url": null, "media_mime_type": null}, {"id": 13177, "message_id": "3EB04B000B7A0C875ED40A", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or confirmation graphic for the 'Tanger Bay Dental Center.' It features a cheerful cartoon tooth character with facial expressions, holding a notepad displaying a large green checkmark, indicating appointment confirmation. The character is giving a thumbs-up. The background suggests a brightly lit, clean dental clinic setting with a dental chair slightly blurred for context. At the top, there is a stylized tooth logo with the text 'Tanger Bay Dental Center.' Overlay text in French says, 'Votre rendez-vous est confirmé' and 'Chez Tanger Bay Dental Center.' The overall appearance is professional, friendly, and visually appealing, clearly intended for patient communication regarding dental appointments.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-VOUS\n\nUser message context: Salut *KOUSKOUS Syrine*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *vendredi 10 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-09T15:03:10.799676", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3372/download", "media_mime_type": "image/jpeg"}, {"id": 13182, "message_id": "3A7628E6CFD94D5DD987", "sender": "user", "message_type": "text", "content": "Oui c’est confirmé", "created_at": "2026-04-09T15:08:12.945950", "media_url": null, "media_mime_type": null}, {"id": 13434, "message_id": "3EB04872C1E7C6314D262C", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Syrine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 10 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*KOUSKOUS*\r\nلديكم موعد مع ** يوم *الجمعة 10 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T08:41:54.836300", "media_url": null, "media_mime_type": null}, {"id": 13691, "message_id": "3EB084DFE9D2FF6771CA72", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *400,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+200,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-10T15:56:56.789750", "media_url": null, "media_mime_type": null}, {"id": 13692, "message_id": "3EB0726CCD589937065F37", "sender": "bot", "message_type": "document", "content": "2026041016564508.pdf", "created_at": "2026-04-10T15:57:14.747409", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3513/download", "media_mime_type": "application/pdf"}, {"id": 13693, "message_id": "3EB01C3E39B7C7328509AC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*KOUSKOUS Sirine*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 14 avril 2026* à *16:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 14 أبريل 2026* على الساعة *16:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:57:47.922969", "media_url": null, "media_mime_type": null}, {"id": 14971, "message_id": "3EB0D445242468C0B41E03", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital illustration of a smiling cartoon tooth character with expressive eyes and eyebrows, holding a small spiral-bound notepad displaying a large green checkmark on a checkbox. The tooth is giving a thumbs up with its other arm. Behind the character, an out-of-focus dental clinic setting is visible, including a dental chair and some background clinical equipment. At the top of the image is the logo for 'Tanger Bay Dental Center', which features the shape of a tooth and the name of the clinic. Superimposed centrally is text in French that reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark emoji, and below it, text that says 'CHEZ TANGER BAY DENTAL CENTER'. The overall color scheme is light blue and white, giving a clean, welcoming impression.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\n\nUser message context: Salut *KOUSKOUS Sirine*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mardi 14 avril 2026*\r\n🕘 Heure : *16:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-13T15:05:57.091237", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3830/download", "media_mime_type": "image/jpeg"}, {"id": 15003, "message_id": "3A20331C786D102BCFB3", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-13T15:32:51.676104", "media_url": null, "media_mime_type": null}, {"id": 15004, "message_id": "bot_3A20331C786D102BCFB3_9523", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation Sirine 😊 Votre rendez-vous avec Dr Oussama Mouallem le mardi 14 avril 2026 à 16:00 est bien noté.\n\nSi vous avez la moindre question ou besoin de modifier quoi que ce soit, n’hésitez pas à nous contacter. À très bientôt au Centre Dentaire Tanger Bay !", "created_at": "2026-04-13T15:33:18.938646", "media_url": null, "media_mime_type": null}, {"id": 15606, "message_id": "3A4296CFE872401942DF", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-04-14T14:41:09.563216", "media_url": null, "media_mime_type": null}, {"id": 15607, "message_id": "bot_3A4296CFE872401942DF_6088", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay, cabinet du Dr Haitham Boutaib. Comment puis-je vous aider ?", "created_at": "2026-04-14T14:41:29.235459", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay, Bonjour 😊 Bienvenue au Centre Dentaire Tanger Bay, cabinet du Dr Haitham Boutaib. Comment puis-je vous aider ?...
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[{"id": 15580, "message_id": " [{"id": 15580, "message_id": "bot_3AE28442DA133614B849_1383", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على الصور والراديو اللي بعثتيهم! بالنسبة للحالة اللي باينين فالراديو، كاينين ضروس العقل (wisdom teeth) لتحت اللي باينين مزيرين (impacted) وأفقيين، وقريبين بزاف للعصب ديال الفك السفلي. هادشي كيحتاج تقييم دقيق من طرف الدكتور، وغالبا خاص تدخل جراحي بسيط باش يتحيدو، ولكن القرار النهائي كيبقى عند الطبيب بعد الفحص المباشر.\n\nبالنسبة للتنظيف (nettoyage) والأسنان اللي فيهم السوسة، كلشي واضح فالراديو والصور، ولكن خاص الدكتور يشوف الحالة عن قرب ويحدد شنو بالضبط يدار.\n\nبالنسبة للأثمنة:\n- Nettoyage الأسنان كاملين: 400DH\n- علاج السوسة (plombage): الثمن كيتحدد حسب العمق وعدد الأسنان\n- نزع ضرس العقل (extraction dent de sagesse): الثمن كيتحدد حسب الصعوبة والقرب من العصب، وغالبا كيتراوح بين 1200DH و2000DH للضرسة، ولكن خاص المعاينة المباشرة\n\nإلا بغيتي نبلغ الفريق الطبي يتواصل معكوم ويعطيكم كل التفاصيل أو تأكيد موعد، عافاك صيفط ليا الإسم الكامل ديال الشخص اللي محتاج العلاج، وغادي نوصل ليهم كلشي دابا.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:13:24.662612", "media_url": null, "media_mime_type": null}, {"id": 15582, "message_id": "3A1DFB26D8A4E78927A3", "sender": "user", "message_type": "text", "content": "Ok Jeudi inchlah", "created_at": "2026-04-14T14:13:27.794608", "media_url": null, "media_mime_type": null}, {"id": 15583, "message_id": "bot_3A1DFB26D8A4E78927A3_131", "sender": "bot", "message_type": "text", "content": "واخا، غادي نسجل أنكم باغيين موعد نهار الخميس إن شاء الله. محتاج غير الإسم الكامل ديال الشخص اللي غادي يدير العلاج باش نكمل الطلب للفريق.\n\nكتقدري تكتبيه ليا هنا؟", "created_at": "2026-04-14T14:13:46.452243", "media_url": null, "media_mime_type": null}, {"id": 15584, "message_id": "3AA8C30A2B5B6EC958C1", "sender": "user", "message_type": "text", "content": "Wach tbib kayhdar English", "created_at": "2026-04-14T14:14:05.402977", "media_url": null, "media_mime_type": null}, {"id": 15586, "message_id": "bot_3AA8C30A2B5B6EC958C1_3334", "sender": "bot", "message_type": "text", "content": "نعم، Dr Haitham Boutaib كيهضر الإنجليزية بطلاقة 😊 إذا كان الشخص اللي غادي يجي كيرتاح أكثر بالإنجليزية، ماكين حتى مشكل. واش بغيتو نأكد ليكوم الموعد نهار الخميس؟", "created_at": "2026-04-14T14:14:18.714924", "media_url": null, "media_mime_type": null}, {"id": 15587, "message_id": "3ABC05DC49128BBCEB44", "sender": "user", "message_type": "text", "content": "For the prices:\n\n- Complete Dental Nettoyage: 400DH\n\n- Plombage treatment: The price is to be determined by the depth and number of teeth\n\n- Extraction dent de sagesse: The price is determined according to difficulty and proximity to the nerve, often between 1200DH and 2000DH for the tooth, but especially direct inspection\n\nUnless you want to inform the medical team to contact you and give you all the details or confirm an appointment, I will give me the full name of the person in need of treatment, and I want to deliver everything to them.", "created_at": "2026-04-14T14:14:55.982071", "media_url": null, "media_mime_type": null}, {"id": 15588, "message_id": "bot_3ABC05DC49128BBCEB44_8586", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message clair. Voici le résumé :\n\n- Nettoyage complet des dents : 400DH\n- Plombage : le tarif dépend de la profondeur et du nombre de dents à traiter, à déterminer après examen.\n- Extraction de dent de sagesse : le prix dépend de la difficulté et de la proximité du nerf, généralement entre 1200DH et 2000DH, mais il faut un examen direct pour confirmer.\n\nSi vous souhaitez que l’équipe médicale vous contacte pour tous les détails ou pour confirmer un rendez-vous, il suffit de me donner le nom complet de la personne concernée et je transmets tout au cabinet.\n\nSouhaitez-vous fixer un rendez-vous ou être rappelé(e) ?", "created_at": "2026-04-14T14:15:13.332849", "media_url": null, "media_mime_type": null}, {"id": 15589, "message_id": "3AE0F2A122F6FA7CCCE2", "sender": "user", "message_type": "text", "content": "<reply_to>Ok Jeudi inchlah</reply_to> Jeudi m3a 3:00 inchlah", "created_at": "2026-04-14T14:15:56.997552", "media_url": null, "media_mime_type": null}, {"id": 15590, "message_id": "3A6DC69CAF1873BAAE97", "sender": "user", "message_type": "text", "content": "Sf", "created_at": "2026-04-14T14:15:59.496670", "media_url": null, "media_mime_type": null}, {"id": 15591, "message_id": "bot_3A6DC69CAF1873BAAE97_5778", "sender": "bot", "message_type": "text", "content": "Merci ! Pour bien transmettre la demande à l’équipe, pouvez-vous me donner le nom complet de la personne qui viendra jeudi à 15h00 ?", "created_at": "2026-04-14T14:16:12.705729", "media_url": null, "media_mime_type": null}, {"id": 15594, "message_id": "3AC0F68DED4453CD3E95", "sender": "user", "message_type": "text", "content": "3afak, n9dar n3raf wahd l’idée 3la l’athmana?\nCh7al kaykoun plombage simple, w ch7al ila kan 3ami9, w ch7al ila kayn traitement dyal 3asab?\nBach nkoun 3raf budget taqriban qbel ma nbda.", "created_at": "2026-04-14T14:18:11.627085", "media_url": null, "media_mime_type": null}, {"id": 15595, "message_id": "bot_3AC0F68DED4453CD3E95_1421", "sender": "bot", "message_type": "text", "content": "بالنسبة للثمن ديال plombage (الحشو)، راه كيتحدد على حساب العمق وعدد الأسنان، وما كاينش ثمن موحد فـ KB ديال العيادة. بالنسبة لعلاج العصب (traitement d’nerf)، حتى هو كيتحدد بعد التقييم المباشر من طرف الدكتور، حيث كاين اختلاف كبير حسب الحالة.\n\nباش تكون عندك فكرة تقريبية على الميزانية، من الأفضل تدير consultation (ثمنها 200DH) باش الدكتور يشوف الحالة ويعطيكوم كل التفاصيل والثمن النهائي حسب كل سن.\n\nإلا بغيتو، نقدر نبلغ الفريق باش يتواصلوا معكوم ويعطيوكوم شرح أوفى. واش مناسبكوم هاد الحل؟", "created_at": "2026-04-14T14:18:51.327271", "media_url": null, "media_mime_type": null}]...
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بالنسبة للثمن ديال plombage (الحشو)، راه كيتحدد عل بالنسبة للثمن ديال plombage (الحشو)، راه كيتحدد على حساب العمق وعدد الأسنان، وما كاينش ثمن موحد فـ KB ديال العيادة. بالنسبة لعلاج العصب (traitement d’nerf)، حتى هو كيتحدد بعد التقييم المباشر من طرف الدكتور، حيث كاين اختلاف كبير حسب الحالة.
باش تكون عندك فكرة تقريبية على الميزانية، من الأفضل تدير consultation (ثمنها 200DH) باش الدكتور يشوف الحالة ويعطيكوم كل التفاصيل والثمن النهائي حسب كل سن.
إلا بغيتو، نقدر نبلغ الفريق باش يتواصلوا معكوم ويعطيوكوم شرح أوفى. واش مناسبكوم هاد الحل؟...
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[{"id": 15578, "message_id": " [{"id": 15578, "message_id": "3A34999A017B30238F3D", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric X-ray image showing a side view of the skull, cervical vertebrae, nasal cavity, sinuses, mandible, and maxilla. The full dentition in both upper and lower jaws is visible, though some tooth details are overlapped due to the projection. Both the hard and soft tissues of the face are outlined. Skeletal structures including the mandible, maxilla, spine, zygomatic arch, and nasal bones are clearly visible, along with some dental anatomy. No gross artifacts or obstructions are present. There are graduated measurement markers visible on the right side of the image, but no patient identifiers or text labels.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Teeth visible in the maxillary anterior region appear intact; overlapping is present due to X-ray angle.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Mandibular anterior teeth visible, no obvious pathology detected.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"upper\n\nUser message context: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric dental X-ray of a human skull in profile view. The bones of the cranium, facial structures, cervical vertebrae, nasal cavity, maxilla, mandible, and teeth are clearly visible. The upper and lower jaw arches show both anterior and posterior teeth. The outline of the soft tissue profile of the face (nose, lips, chin) is also apparent. A measuring scale is present along the right border of the image, providing a graduated measurement for anatomical assessment. No significant artifacts or overexposure are seen. No visible dental prostheses, orthodontic appliances, or implants are apparent. Anatomical landmarks for cephalometric tracing such as sella, nasion, and menton can be identified.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_jaw\",\n \"observation\": \"All maxillary teeth including incisors, canines, premolars, and molars are visible. No gross fractures or major radiolucencies noted.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_jaw\",\n \"observation\": \"All", "created_at": "2026-04-14T14:12:27.231819", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4055/download", "media_mime_type": "image/jpeg"}, {"id": 15579, "message_id": "3AE28442DA133614B849", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-quality panoramic dental X-ray showing the maxilla (upper jaw) and mandible (lower jaw) in full. All tooth positions from left to right are visualized, including third molars (wisdom teeth) in all four quadrants. The bony outlines of the jaws, maxillary sinuses, and nasal cavity are visible. Root and crown morphology for the majority of teeth is clearly defined. No major artifacts or obstructions are present. Scale is shown on the right side.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_third_molar\",\n \"observation\": \"Tooth is impacted, mesioangular position, crown directed anteriorly, appears to be partially developed.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right_third_molar\",\n \"observation\": \"Tooth is impacted, mesioangular position, crown directed anteriorly, partially erupted.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_right_third_molar\",\n \"observation\": \"Tooth is present,", "created_at": "2026-04-14T14:12:27.608446", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4056/download", "media_mime_type": "image/jpeg"}, {"id": 15580, "message_id": "bot_3AE28442DA133614B849_1383", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على الصور والراديو اللي بعثتيهم! بالنسبة للحالة اللي باينين فالراديو، كاينين ضروس العقل (wisdom teeth) لتحت اللي باينين مزيرين (impacted) وأفقيين، وقريبين بزاف للعصب ديال الفك السفلي. هادشي كيحتاج تقييم دقيق من طرف الدكتور، وغالبا خاص تدخل جراحي بسيط باش يتحيدو، ولكن القرار النهائي كيبقى عند الطبيب بعد الفحص المباشر.\n\nبالنسبة للتنظيف (nettoyage) والأسنان اللي فيهم السوسة، كلشي واضح فالراديو والصور، ولكن خاص الدكتور يشوف الحالة عن قرب ويحدد شنو بالضبط يدار.\n\nبالنسبة للأثمنة:\n- Nettoyage الأسنان كاملين: 400DH\n- علاج السوسة (plombage): الثمن كيتحدد حسب العمق وعدد الأسنان\n- نزع ضرس العقل (extraction dent de sagesse): الثمن كيتحدد حسب الصعوبة والقرب من العصب، وغالبا كيتراوح بين 1200DH و2000DH للضرسة، ولكن خاص المعاينة المباشرة\n\nإلا بغيتي نبلغ الفريق الطبي يتواصل معكوم ويعطيكم كل التفاصيل أو تأكيد موعد، عافاك صيفط ليا الإسم الكامل ديال الشخص اللي محتاج العلاج، وغادي نوصل ليهم كلشي دابا.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:13:24.662612", "media_url": null, "media_mime_type": null}, {"id": 15582, "message_id": "3A1DFB26D8A4E78927A3", "sender": "user", "message_type": "text", "content": "Ok Jeudi inchlah", "created_at": "2026-04-14T14:13:27.794608", "media_url": null, "media_mime_type": null}, {"id": 15583, "message_id": "bot_3A1DFB26D8A4E78927A3_131", "sender": "bot", "message_type": "text", "content": "واخا، غادي نسجل أنكم باغيين موعد نهار الخميس إن شاء الله. محتاج غير الإسم الكامل ديال الشخص اللي غادي يدير العلاج باش نكمل الطلب للفريق.\n\nكتقدري تكتبيه ليا هنا؟", "created_at": "2026-04-14T14:13:46.452243", "media_url": null, "media_mime_type": null}, {"id": 15584, "message_id": "3AA8C30A2B5B6EC958C1", "sender": "user", "message_type": "text", "content": "Wach tbib kayhdar English", "created_at": "2026-04-14T14:14:05.402977", "media_url": null, "media_mime_type": null}, {"id": 15586, "message_id": "bot_3AA8C30A2B5B6EC958C1_3334", "sender": "bot", "message_type": "text", "content": "نعم، Dr Haitham Boutaib كيهضر الإنجليزية بطلاقة 😊 إذا كان الشخص اللي غادي يجي كيرتاح أكثر بالإنجليزية، ماكين حتى مشكل. واش بغيتو نأكد ليكوم الموعد نهار الخميس؟", "created_at": "2026-04-14T14:14:18.714924", "media_url": null, "media_mime_type": null}, {"id": 15587, "message_id": "3ABC05DC49128BBCEB44", "sender": "user", "message_type": "text", "content": "For the prices:\n\n- Complete Dental Nettoyage: 400DH\n\n- Plombage treatment: The price is to be determined by the depth and number of teeth\n\n- Extraction dent de sagesse: The price is determined according to difficulty and proximity to the nerve, often between 1200DH and 2000DH for the tooth, but especially direct inspection\n\nUnless you want to inform the medical team to contact you and give you all the details or confirm an appointment, I will give me the full name of the person in need of treatment, and I want to deliver everything to them.", "created_at": "2026-04-14T14:14:55.982071", "media_url": null, "media_mime_type": null}, {"id": 15588, "message_id": "bot_3ABC05DC49128BBCEB44_8586", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message clair. Voici le résumé :\n\n- Nettoyage complet des dents : 400DH\n- Plombage : le tarif dépend de la profondeur et du nombre de dents à traiter, à déterminer après examen.\n- Extraction de dent de sagesse : le prix dépend de la difficulté et de la proximité du nerf, généralement entre 1200DH et 2000DH, mais il faut un examen direct pour confirmer.\n\nSi vous souhaitez que l’équipe médicale vous contacte pour tous les détails ou pour confirmer un rendez-vous, il suffit de me donner le nom complet de la personne concernée et je transmets tout au cabinet.\n\nSouhaitez-vous fixer un rendez-vous ou être rappelé(e) ?", "created_at": "2026-04-14T14:15:13.332849", "media_url": null, "media_mime_type": null}, {"id": 15589, "message_id": "3AE0F2A122F6FA7CCCE2", "sender": "user", "message_type": "text", "content": "<reply_to>Ok Jeudi inchlah</reply_to> Jeudi m3a 3:00 inchlah", "created_at": "2026-04-14T14:15:56.997552", "media_url": null, "media_mime_type": null}, {"id": 15590, "message_id": "3A6DC69CAF1873BAAE97", "sender": "user", "message_type": "text", "content": "Sf", "created_at": "2026-04-14T14:15:59.496670", "media_url": null, "media_mime_type": null}, {"id": 15591, "message_id": "bot_3A6DC69CAF1873BAAE97_5778", "sender": "bot", "message_type": "text", "content": "Merci ! Pour bien transmettre la demande à l’équipe, pouvez-vous me donner le nom complet de la personne qui viendra jeudi à 15h00 ?", "created_at": "2026-04-14T14:16:12.705729", "media_url": null, "media_mime_type": null}]...
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Merci ! Pour bien transmettre la demande à l’équip Merci ! Pour bien transmettre la demande à l’équipe, pouvez-vous me donner le nom complet de la personne qui viendra jeudi à 15h00 ?...
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[{"id": 15570, "message_id": " [{"id": 15570, "message_id": "3A172650E12306E6B0F6", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up intraoral photo of an adult's mouth with a cheek retractor in place. The upper and lower anterior teeth as well as premolars are visible. The subject has a mustache, and the focus is primarily on the relationship of the teeth. The gums appear mostly healthy with light pink coloration but with some areas that may appear slightly red. The teeth overall are relatively well aligned, but there are noticeable color differences with the upper left and right central incisors appearing lighter/whiter and slightly more opaque compared to adjacent teeth. Slight crowding is present in the lower anterior teeth. Mild staining or discoloration is visible on the lower teeth towards the gum line. No large carious lesions or gross fractures are apparent. No obvious restorations, crowns, or braces are visible. No visible soft tissue swelling, ulcerations, or abnormal growths are seen. Posterior teeth and oral tissues in the back are not clearly visible. There is no visible pus, heavy plaque, or calculus. No text, labels, or identifying marks are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\":", "created_at": "2026-04-14T14:03:20.896367", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4052/download", "media_mime_type": "image/jpeg"}, {"id": 15572, "message_id": "3A37D80CBDA5DA473A73", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n\"مهم هادو هما سنانو، هو ديجا بغا ينطوايي ديك السوسة لي عندو فواحد الدرسة إلا كنتي شفتيها، ويدير نطواياج لسنانو كاملين. سو إلا كان ممكن تقولي عافاك لبري والأوبيراسيون شنو غايدارلو، عافاك كتبيلي ميساج باش نعطيه يشوف ويفيريفي طرادكسيون على حساب اللغة ديالو، أوكي؟\"\n\n**Transliteration (Latin script):**\n\"Mouhim hado houma snano, houwa deja bgha inettoyage* dik soussa li endo f wahed derssa ila kenti cheftiha, ou idir nettoyage l snano kamlin. So ila kan momkin tgolli afak le prix ou l'opération chno gha iddarlo, afak ktebli message bach n-atih ichouf ou i-verifie les traductions ela hseb la langue dyalo, ok?\"\n\n*\\*Note: The speaker uses a mix of Darija and French (Code-switching).*", "created_at": "2026-04-14T14:03:51.872058", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4053/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15573, "message_id": "bot_3A37D80CBDA5DA473A73_6125", "sender": "bot", "message_type": "text", "content": "شكرا بارك الله فيك على التوضيح والصور اللي بعثتيهم. بالنسبة للملاحظة ديالي: كاين فعلا بعض البقع السوداء فبعض الأضراس اللي ممكن تكون سوسة (carie)، وكاين شوية ديال التصبغات والبقع فبعض الأسنان، لكن باش نعطيو تشخيص نهائي أو نحددو العلاج المناسب خاص Dr Haitham Boutaib يشوف الحالة مباشرة ويعمل radio panoramique.\n\nبالنسبة للي طلبتي:\n- تنظيف (nettoyage) الأسنان كاملين كاين عندنا فالعيادة.\n- علاج السوسة (carie) كيتحدد على حساب العمق والمكان، والدكتور هو اللي يقرر واش غادي يحتاج حشو (plombage) بسيط ولا علاج أعمق.\n\nبالنسبة للثمن:\n- nettoyage الأسنان كاملين عندنا بـ 400DH.\n- علاج السوسة (carie) الثمن كيتحدد على حساب الحالة، ولكن خاص الدكتور يشوفها ويحدد واش بسيطة ولا متقدمة.\n\nإذا بغيتو نبلغ الفريق الطبي باش يتواصلوا معكوم ويأكدو موعد، قولي لي غير الإسم الكامل ديال الشخص اللي محتاج العلاج، وشنو الوقت اللي مناسبكوم إن شاء الله.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:04:34.417288", "media_url": null, "media_mime_type": null}, {"id": 15578, "message_id": "3A34999A017B30238F3D", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric X-ray image showing a side view of the skull, cervical vertebrae, nasal cavity, sinuses, mandible, and maxilla. The full dentition in both upper and lower jaws is visible, though some tooth details are overlapped due to the projection. Both the hard and soft tissues of the face are outlined. Skeletal structures including the mandible, maxilla, spine, zygomatic arch, and nasal bones are clearly visible, along with some dental anatomy. No gross artifacts or obstructions are present. There are graduated measurement markers visible on the right side of the image, but no patient identifiers or text labels.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Teeth visible in the maxillary anterior region appear intact; overlapping is present due to X-ray angle.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Mandibular anterior teeth visible, no obvious pathology detected.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"upper\n\nUser message context: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric dental X-ray of a human skull in profile view. The bones of the cranium, facial structures, cervical vertebrae, nasal cavity, maxilla, mandible, and teeth are clearly visible. The upper and lower jaw arches show both anterior and posterior teeth. The outline of the soft tissue profile of the face (nose, lips, chin) is also apparent. A measuring scale is present along the right border of the image, providing a graduated measurement for anatomical assessment. No significant artifacts or overexposure are seen. No visible dental prostheses, orthodontic appliances, or implants are apparent. Anatomical landmarks for cephalometric tracing such as sella, nasion, and menton can be identified.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_jaw\",\n \"observation\": \"All maxillary teeth including incisors, canines, premolars, and molars are visible. No gross fractures or major radiolucencies noted.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_jaw\",\n \"observation\": \"All", "created_at": "2026-04-14T14:12:27.231819", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4055/download", "media_mime_type": "image/jpeg"}, {"id": 15579, "message_id": "3AE28442DA133614B849", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-quality panoramic dental X-ray showing the maxilla (upper jaw) and mandible (lower jaw) in full. All tooth positions from left to right are visualized, including third molars (wisdom teeth) in all four quadrants. The bony outlines of the jaws, maxillary sinuses, and nasal cavity are visible. Root and crown morphology for the majority of teeth is clearly defined. No major artifacts or obstructions are present. Scale is shown on the right side.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_third_molar\",\n \"observation\": \"Tooth is impacted, mesioangular position, crown directed anteriorly, appears to be partially developed.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right_third_molar\",\n \"observation\": \"Tooth is impacted, mesioangular position, crown directed anteriorly, partially erupted.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_right_third_molar\",\n \"observation\": \"Tooth is present,", "created_at": "2026-04-14T14:12:27.608446", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4056/download", "media_mime_type": "image/jpeg"}, {"id": 15580, "message_id": "bot_3AE28442DA133614B849_1383", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على الصور والراديو اللي بعثتيهم! بالنسبة للحالة اللي باينين فالراديو، كاينين ضروس العقل (wisdom teeth) لتحت اللي باينين مزيرين (impacted) وأفقيين، وقريبين بزاف للعصب ديال الفك السفلي. هادشي كيحتاج تقييم دقيق من طرف الدكتور، وغالبا خاص تدخل جراحي بسيط باش يتحيدو، ولكن القرار النهائي كيبقى عند الطبيب بعد الفحص المباشر.\n\nبالنسبة للتنظيف (nettoyage) والأسنان اللي فيهم السوسة، كلشي واضح فالراديو والصور، ولكن خاص الدكتور يشوف الحالة عن قرب ويحدد شنو بالضبط يدار.\n\nبالنسبة للأثمنة:\n- Nettoyage الأسنان كاملين: 400DH\n- علاج السوسة (plombage): الثمن كيتحدد حسب العمق وعدد الأسنان\n- نزع ضرس العقل (extraction dent de sagesse): الثمن كيتحدد حسب الصعوبة والقرب من العصب، وغالبا كيتراوح بين 1200DH و2000DH للضرسة، ولكن خاص المعاينة المباشرة\n\nإلا بغيتي نبلغ الفريق الطبي يتواصل معكوم ويعطيكم كل التفاصيل أو تأكيد موعد، عافاك صيفط ليا الإسم الكامل ديال الشخص اللي محتاج العلاج، وغادي نوصل ليهم كلشي دابا.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:13:24.662612", "media_url": null, "media_mime_type": null}, {"id": 15582, "message_id": "3A1DFB26D8A4E78927A3", "sender": "user", "message_type": "text", "content": "Ok Jeudi inchlah", "created_at": "2026-04-14T14:13:27.794608", "media_url": null, "media_mime_type": null}, {"id": 15583, "message_id": "bot_3A1DFB26D8A4E78927A3_131", "sender": "bot", "message_type": "text", "content": "واخا، غادي نسجل أنكم باغيين موعد نهار الخميس إن شاء الله. محتاج غير الإسم الكامل ديال الشخص اللي غادي يدير العلاج باش نكمل الطلب للفريق.\n\nكتقدري تكتبيه ليا هنا؟", "created_at": "2026-04-14T14:13:46.452243", "media_url": null, "media_mime_type": null}, {"id": 15584, "message_id": "3AA8C30A2B5B6EC958C1", "sender": "user", "message_type": "text", "content": "Wach tbib kayhdar English", "created_at": "2026-04-14T14:14:05.402977", "media_url": null, "media_mime_type": null}, {"id": 15586, "message_id": "bot_3AA8C30A2B5B6EC958C1_3334", "sender": "bot", "message_type": "text", "content": "نعم، Dr Haitham Boutaib كيهضر الإنجليزية بطلاقة 😊 إذا كان الشخص اللي غادي يجي كيرتاح أكثر بالإنجليزية، ماكين حتى مشكل. واش بغيتو نأكد ليكوم الموعد نهار الخميس؟", "created_at": "2026-04-14T14:14:18.714924", "media_url": null, "media_mime_type": null}, {"id": 15587, "message_id": "3ABC05DC49128BBCEB44", "sender": "user", "message_type": "text", "content": "For the prices:\n\n- Complete Dental Nettoyage: 400DH\n\n- Plombage treatment: The price is to be determined by the depth and number of teeth\n\n- Extraction dent de sagesse: The price is determined according to difficulty and proximity to the nerve, often between 1200DH and 2000DH for the tooth, but especially direct inspection\n\nUnless you want to inform the medical team to contact you and give you all the details or confirm an appointment, I will give me the full name of the person in need of treatment, and I want to deliver everything to them.", "created_at": "2026-04-14T14:14:55.982071", "media_url": null, "media_mime_type": null}, {"id": 15588, "message_id": "bot_3ABC05DC49128BBCEB44_8586", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message clair. Voici le résumé :\n\n- Nettoyage complet des dents : 400DH\n- Plombage : le tarif dépend de la profondeur et du nombre de dents à traiter, à déterminer après examen.\n- Extraction de dent de sagesse : le prix dépend de la difficulté et de la proximité du nerf, généralement entre 1200DH et 2000DH, mais il faut un examen direct pour confirmer.\n\nSi vous souhaitez que l’équipe médicale vous contacte pour tous les détails ou pour confirmer un rendez-vous, il suffit de me donner le nom complet de la personne concernée et je transmets tout au cabinet.\n\nSouhaitez-vous fixer un rendez-vous ou être rappelé(e) ?", "created_at": "2026-04-14T14:15:13.332849", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre message clair. Voici le Merci beaucoup pour votre message clair. Voici le résumé :
- Nettoyage complet des dents : 400DH
- Plombage : le tarif dépend de la profondeur et du nombre de dents à traiter, à déterminer après examen.
- Extraction de dent de sagesse : le prix dépend de la difficulté et de la proximité du nerf, généralement entre 1200DH et 2000DH, mais il faut un examen direct pour confirmer.
Si vous souhaitez que l’équipe médicale vous contacte pour tous les détails ou pour confirmer un rendez-vous, il suffit de me donner le nom complet de la personne concernée et je transmets tout au cabinet.
Souhaitez-vous fixer un rendez-vous ou être rappelé(e) ?...
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[{"id": 15568, "message_id": " [{"id": 15568, "message_id": "3A8D41DE8AABDC54B667", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a clear intraoral clinical photo showing the left buccal view of a patient's mouth. The image displays the upper and lower left anterior and posterior teeth, as well as surrounding gingival tissues. The teeth appear mostly natural with some discoloration present. There is visible calculus or staining, especially around the cervical portion of the lower teeth. The gums appear generally healthy but with some mild redness and slight swelling interproximally. The most posterior visible lower molar shows notable yellow-brown discoloration and possible cavitation. Saliva and some air bubbles are present in the lower vestibule.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Anterior and premolar teeth present. Teeth show mild staining and slight crowding. Posterior first molar not clearly visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"All anterior and premolar teeth present and visible, with moderate yellow-brown staining/calcified deposits, especially on cervical margins. The most posterior molar visible (second molar) shows significant yellow-brown", "created_at": "2026-04-14T14:03:20.485606", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4050/download", "media_mime_type": "image/jpeg"}, {"id": 15569, "message_id": "3AE5F0C82038C53A0181", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photograph showing the lower dental arch, gums, and tongue. Cheek retractors are used to provide a clear view. All molars, premolars, canines, and incisors in the lower jaw appear visible. Several posterior teeth show dark discolorations or spots on the occlusal (chewing) surfaces, particularly on the first and second molars on both the left and right sides. The gingiva appears moist and pink, and there are no apparent ulcerations or large swellings. Saliva is present. No obvious large restorations, crowns, or orthodontic appliances are present.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left molars and premolars\",\n \"observation\": \"Several teeth with dark spots or stains on occlusal surfaces. Appearance suggests possible carious lesions or deep staining.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right molars and premolars\",\n \"observation\": \"Dark discolorations and spots on the chewing surfaces; more extensive on first and second molars.\",\n \"severity_signal\": \"moder", "created_at": "2026-04-14T14:03:20.660022", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4051/download", "media_mime_type": "image/jpeg"}, {"id": 15570, "message_id": "3A172650E12306E6B0F6", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up intraoral photo of an adult's mouth with a cheek retractor in place. The upper and lower anterior teeth as well as premolars are visible. The subject has a mustache, and the focus is primarily on the relationship of the teeth. The gums appear mostly healthy with light pink coloration but with some areas that may appear slightly red. The teeth overall are relatively well aligned, but there are noticeable color differences with the upper left and right central incisors appearing lighter/whiter and slightly more opaque compared to adjacent teeth. Slight crowding is present in the lower anterior teeth. Mild staining or discoloration is visible on the lower teeth towards the gum line. No large carious lesions or gross fractures are apparent. No obvious restorations, crowns, or braces are visible. No visible soft tissue swelling, ulcerations, or abnormal growths are seen. Posterior teeth and oral tissues in the back are not clearly visible. There is no visible pus, heavy plaque, or calculus. No text, labels, or identifying marks are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\":", "created_at": "2026-04-14T14:03:20.896367", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4052/download", "media_mime_type": "image/jpeg"}, {"id": 15572, "message_id": "3A37D80CBDA5DA473A73", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n\"مهم هادو هما سنانو، هو ديجا بغا ينطوايي ديك السوسة لي عندو فواحد الدرسة إلا كنتي شفتيها، ويدير نطواياج لسنانو كاملين. سو إلا كان ممكن تقولي عافاك لبري والأوبيراسيون شنو غايدارلو، عافاك كتبيلي ميساج باش نعطيه يشوف ويفيريفي طرادكسيون على حساب اللغة ديالو، أوكي؟\"\n\n**Transliteration (Latin script):**\n\"Mouhim hado houma snano, houwa deja bgha inettoyage* dik soussa li endo f wahed derssa ila kenti cheftiha, ou idir nettoyage l snano kamlin. So ila kan momkin tgolli afak le prix ou l'opération chno gha iddarlo, afak ktebli message bach n-atih ichouf ou i-verifie les traductions ela hseb la langue dyalo, ok?\"\n\n*\\*Note: The speaker uses a mix of Darija and French (Code-switching).*", "created_at": "2026-04-14T14:03:51.872058", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4053/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15573, "message_id": "bot_3A37D80CBDA5DA473A73_6125", "sender": "bot", "message_type": "text", "content": "شكرا بارك الله فيك على التوضيح والصور اللي بعثتيهم. بالنسبة للملاحظة ديالي: كاين فعلا بعض البقع السوداء فبعض الأضراس اللي ممكن تكون سوسة (carie)، وكاين شوية ديال التصبغات والبقع فبعض الأسنان، لكن باش نعطيو تشخيص نهائي أو نحددو العلاج المناسب خاص Dr Haitham Boutaib يشوف الحالة مباشرة ويعمل radio panoramique.\n\nبالنسبة للي طلبتي:\n- تنظيف (nettoyage) الأسنان كاملين كاين عندنا فالعيادة.\n- علاج السوسة (carie) كيتحدد على حساب العمق والمكان، والدكتور هو اللي يقرر واش غادي يحتاج حشو (plombage) بسيط ولا علاج أعمق.\n\nبالنسبة للثمن:\n- nettoyage الأسنان كاملين عندنا بـ 400DH.\n- علاج السوسة (carie) الثمن كيتحدد على حساب الحالة، ولكن خاص الدكتور يشوفها ويحدد واش بسيطة ولا متقدمة.\n\nإذا بغيتو نبلغ الفريق الطبي باش يتواصلوا معكوم ويأكدو موعد، قولي لي غير الإسم الكامل ديال الشخص اللي محتاج العلاج، وشنو الوقت اللي مناسبكوم إن شاء الله.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:04:34.417288", "media_url": null, "media_mime_type": null}, {"id": 15578, "message_id": "3A34999A017B30238F3D", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric X-ray image showing a side view of the skull, cervical vertebrae, nasal cavity, sinuses, mandible, and maxilla. The full dentition in both upper and lower jaws is visible, though some tooth details are overlapped due to the projection. Both the hard and soft tissues of the face are outlined. Skeletal structures including the mandible, maxilla, spine, zygomatic arch, and nasal bones are clearly visible, along with some dental anatomy. No gross artifacts or obstructions are present. There are graduated measurement markers visible on the right side of the image, but no patient identifiers or text labels.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Teeth visible in the maxillary anterior region appear intact; overlapping is present due to X-ray angle.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Mandibular anterior teeth visible, no obvious pathology detected.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"upper\n\nUser message context: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric dental X-ray of a human skull in profile view. The bones of the cranium, facial structures, cervical vertebrae, nasal cavity, maxilla, mandible, and teeth are clearly visible. The upper and lower jaw arches show both anterior and posterior teeth. The outline of the soft tissue profile of the face (nose, lips, chin) is also apparent. A measuring scale is present along the right border of the image, providing a graduated measurement for anatomical assessment. No significant artifacts or overexposure are seen. No visible dental prostheses, orthodontic appliances, or implants are apparent. Anatomical landmarks for cephalometric tracing such as sella, nasion, and menton can be identified.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_jaw\",\n \"observation\": \"All maxillary teeth including incisors, canines, premolars, and molars are visible. No gross fractures or major radiolucencies noted.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_jaw\",\n \"observation\": \"All", "created_at": "2026-04-14T14:12:27.231819", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4055/download", "media_mime_type": "image/jpeg"}, {"id": 15579, "message_id": "3AE28442DA133614B849", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-quality panoramic dental X-ray showing the maxilla (upper jaw) and mandible (lower jaw) in full. All tooth positions from left to right are visualized, including third molars (wisdom teeth) in all four quadrants. The bony outlines of the jaws, maxillary sinuses, and nasal cavity are visible. Root and crown morphology for the majority of teeth is clearly defined. No major artifacts or obstructions are present. Scale is shown on the right side.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_third_molar\",\n \"observation\": \"Tooth is impacted, mesioangular position, crown directed anteriorly, appears to be partially developed.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right_third_molar\",\n \"observation\": \"Tooth is impacted, mesioangular position, crown directed anteriorly, partially erupted.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"upper_right_third_molar\",\n \"observation\": \"Tooth is present,", "created_at": "2026-04-14T14:12:27.608446", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4056/download", "media_mime_type": "image/jpeg"}, {"id": 15580, "message_id": "bot_3AE28442DA133614B849_1383", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على الصور والراديو اللي بعثتيهم! بالنسبة للحالة اللي باينين فالراديو، كاينين ضروس العقل (wisdom teeth) لتحت اللي باينين مزيرين (impacted) وأفقيين، وقريبين بزاف للعصب ديال الفك السفلي. هادشي كيحتاج تقييم دقيق من طرف الدكتور، وغالبا خاص تدخل جراحي بسيط باش يتحيدو، ولكن القرار النهائي كيبقى عند الطبيب بعد الفحص المباشر.\n\nبالنسبة للتنظيف (nettoyage) والأسنان اللي فيهم السوسة، كلشي واضح فالراديو والصور، ولكن خاص الدكتور يشوف الحالة عن قرب ويحدد شنو بالضبط يدار.\n\nبالنسبة للأثمنة:\n- Nettoyage الأسنان كاملين: 400DH\n- علاج السوسة (plombage): الثمن كيتحدد حسب العمق وعدد الأسنان\n- نزع ضرس العقل (extraction dent de sagesse): الثمن كيتحدد حسب الصعوبة والقرب من العصب، وغالبا كيتراوح بين 1200DH و2000DH للضرسة، ولكن خاص المعاينة المباشرة\n\nإلا بغيتي نبلغ الفريق الطبي يتواصل معكوم ويعطيكم كل التفاصيل أو تأكيد موعد، عافاك صيفط ليا الإسم الكامل ديال الشخص اللي محتاج العلاج، وغادي نوصل ليهم كلشي دابا.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:13:24.662612", "media_url": null, "media_mime_type": null}, {"id": 15582, "message_id": "3A1DFB26D8A4E78927A3", "sender": "user", "message_type": "text", "content": "Ok Jeudi inchlah", "created_at": "2026-04-14T14:13:27.794608", "media_url": null, "media_mime_type": null}, {"id": 15583, "message_id": "bot_3A1DFB26D8A4E78927A3_131", "sender": "bot", "message_type": "text", "content": "واخا، غادي نسجل أنكم باغيين موعد نهار الخميس إن شاء الله. محتاج غير الإسم الكامل ديال الشخص اللي غادي يدير العلاج باش نكمل الطلب للفريق.\n\nكتقدري تكتبيه ليا هنا؟", "created_at": "2026-04-14T14:13:46.452243", "media_url": null, "media_mime_type": null}, {"id": 15584, "message_id": "3AA8C30A2B5B6EC958C1", "sender": "user", "message_type": "text", "content": "Wach tbib kayhdar English", "created_at": "2026-04-14T14:14:05.402977", "media_url": null, "media_mime_type": null}, {"id": 15586, "message_id": "bot_3AA8C30A2B5B6EC958C1_3334", "sender": "bot", "message_type": "text", "content": "نعم، Dr Haitham Boutaib كيهضر الإنجليزية بطلاقة 😊 إذا كان الشخص اللي غادي يجي كيرتاح أكثر بالإنجليزية، ماكين حتى مشكل. واش بغيتو نأكد ليكوم الموعد نهار الخميس؟", "created_at": "2026-04-14T14:14:18.714924", "media_url": null, "media_mime_type": null}]...
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نعم، Dr Haitham Boutaib كيهضر الإنجليزية بطلاقة 😊 نعم، Dr Haitham Boutaib كيهضر الإنجليزية بطلاقة 😊 إذا كان الشخص اللي غادي يجي كيرتاح أكثر بالإنجليزية، ماكين حتى مشكل. واش بغيتو نأكد ليكوم الموعد نهار الخميس؟...
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[{"id": 15566, "message_id": " [{"id": 15566, "message_id": "3AD4CFCFDAB5FA967D96", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": []\n },\n \"description\": \"The image shows the lower arch of a person's mouth, viewed from above with cheek retractors in place. The tongue is visible in the center, with all lower teeth in the arch observable, including molars, premolars, canines, and incisors. The gingival tissue surrounding the teeth appears mostly pink. Multiple molar teeth in both lower left and right quadrants display dark areas suggestive of carious lesions or old restorations. Some teeth have what appears to be amalgam or composite fillings. There is slight yellowish discoloration on several teeth. No obvious severe gum inflammation is visible. A gloved hand is holding the retractor at left corner.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_molars\",\n \"observation\": \"Dark areas present on occlusal surfaces, suggestive of caries or old restorations with possible secondary staining.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right_molars\",\n \"observation\": \"Similar dark patches on occlusal surfaces, some possibly existing restorations.\",\n \"severity_signal\": \"moder", "created_at": "2026-04-14T14:03:19.813450", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4048/download", "media_mime_type": "image/jpeg"}, {"id": 15567, "message_id": "3AC02BEBEC2B7F67D8A7", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photo showing the anterior and lateral teeth of both the upper and lower dental arches. A cheek and lip retractor is used for clear visualization. The image captures the full width of the mouth, showing teeth, gums, and part of the lips and mustache.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Central right and left incisors appear lighter in color than adjacent teeth, possibly indicating restorations. Incisal edge of right central incisor appears chipped or uneven.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Mild yellowish discoloration visible, especially on the canines. Some mild incisal wear and slight crowding visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper_right\",\n \"observation\": \"General alignment is acceptable, mild tooth rotation or crowding observable towards the canine and premolar area. No major lesions or fractures visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper", "created_at": "2026-04-14T14:03:20.077289", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4049/download", "media_mime_type": "image/jpeg"}, {"id": 15568, "message_id": "3A8D41DE8AABDC54B667", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a clear intraoral clinical photo showing the left buccal view of a patient's mouth. The image displays the upper and lower left anterior and posterior teeth, as well as surrounding gingival tissues. The teeth appear mostly natural with some discoloration present. There is visible calculus or staining, especially around the cervical portion of the lower teeth. The gums appear generally healthy but with some mild redness and slight swelling interproximally. The most posterior visible lower molar shows notable yellow-brown discoloration and possible cavitation. Saliva and some air bubbles are present in the lower vestibule.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Anterior and premolar teeth present. Teeth show mild staining and slight crowding. Posterior first molar not clearly visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"All anterior and premolar teeth present and visible, with moderate yellow-brown staining/calcified deposits, especially on cervical margins. The most posterior molar visible (second molar) shows significant yellow-brown", "created_at": "2026-04-14T14:03:20.485606", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4050/download", "media_mime_type": "image/jpeg"}, {"id": 15569, "message_id": "3AE5F0C82038C53A0181", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photograph showing the lower dental arch, gums, and tongue. Cheek retractors are used to provide a clear view. All molars, premolars, canines, and incisors in the lower jaw appear visible. Several posterior teeth show dark discolorations or spots on the occlusal (chewing) surfaces, particularly on the first and second molars on both the left and right sides. The gingiva appears moist and pink, and there are no apparent ulcerations or large swellings. Saliva is present. No obvious large restorations, crowns, or orthodontic appliances are present.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left molars and premolars\",\n \"observation\": \"Several teeth with dark spots or stains on occlusal surfaces. Appearance suggests possible carious lesions or deep staining.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right molars and premolars\",\n \"observation\": \"Dark discolorations and spots on the chewing surfaces; more extensive on first and second molars.\",\n \"severity_signal\": \"moder", "created_at": "2026-04-14T14:03:20.660022", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4051/download", "media_mime_type": "image/jpeg"}, {"id": 15570, "message_id": "3A172650E12306E6B0F6", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up intraoral photo of an adult's mouth with a cheek retractor in place. The upper and lower anterior teeth as well as premolars are visible. The subject has a mustache, and the focus is primarily on the relationship of the teeth. The gums appear mostly healthy with light pink coloration but with some areas that may appear slightly red. The teeth overall are relatively well aligned, but there are noticeable color differences with the upper left and right central incisors appearing lighter/whiter and slightly more opaque compared to adjacent teeth. Slight crowding is present in the lower anterior teeth. Mild staining or discoloration is visible on the lower teeth towards the gum line. No large carious lesions or gross fractures are apparent. No obvious restorations, crowns, or braces are visible. No visible soft tissue swelling, ulcerations, or abnormal growths are seen. Posterior teeth and oral tissues in the back are not clearly visible. There is no visible pus, heavy plaque, or calculus. No text, labels, or identifying marks are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\":", "created_at": "2026-04-14T14:03:20.896367", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4052/download", "media_mime_type": "image/jpeg"}, {"id": 15572, "message_id": "3A37D80CBDA5DA473A73", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n\"مهم هادو هما سنانو، هو ديجا بغا ينطوايي ديك السوسة لي عندو فواحد الدرسة إلا كنتي شفتيها، ويدير نطواياج لسنانو كاملين. سو إلا كان ممكن تقولي عافاك لبري والأوبيراسيون شنو غايدارلو، عافاك كتبيلي ميساج باش نعطيه يشوف ويفيريفي طرادكسيون على حساب اللغة ديالو، أوكي؟\"\n\n**Transliteration (Latin script):**\n\"Mouhim hado houma snano, houwa deja bgha inettoyage* dik soussa li endo f wahed derssa ila kenti cheftiha, ou idir nettoyage l snano kamlin. So ila kan momkin tgolli afak le prix ou l'opération chno gha iddarlo, afak ktebli message bach n-atih ichouf ou i-verifie les traductions ela hseb la langue dyalo, ok?\"\n\n*\\*Note: The speaker uses a mix of Darija and French (Code-switching).*", "created_at": "2026-04-14T14:03:51.872058", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4053/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15573, "message_id": "bot_3A37D80CBDA5DA473A73_6125", "sender": "bot", "message_type": "text", "content": "شكرا بارك الله فيك على التوضيح والصور اللي بعثتيهم. بالنسبة للملاحظة ديالي: كاين فعلا بعض البقع السوداء فبعض الأضراس اللي ممكن تكون سوسة (carie)، وكاين شوية ديال التصبغات والبقع فبعض الأسنان، لكن باش نعطيو تشخيص نهائي أو نحددو العلاج المناسب خاص Dr Haitham Boutaib يشوف الحالة مباشرة ويعمل radio panoramique.\n\nبالنسبة للي طلبتي:\n- تنظيف (nettoyage) الأسنان كاملين كاين عندنا فالعيادة.\n- علاج السوسة (carie) كيتحدد على حساب العمق والمكان، والدكتور هو اللي يقرر واش غادي يحتاج حشو (plombage) بسيط ولا علاج أعمق.\n\nبالنسبة للثمن:\n- nettoyage الأسنان كاملين عندنا بـ 400DH.\n- علاج السوسة (carie) الثمن كيتحدد على حساب الحالة، ولكن خاص الدكتور يشوفها ويحدد واش بسيطة ولا متقدمة.\n\nإذا بغيتو نبلغ الفريق الطبي باش يتواصلوا معكوم ويأكدو موعد، قولي لي غير الإسم الكامل ديال الشخص اللي محتاج العلاج، وشنو الوقت اللي مناسبكوم إن شاء الله.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:04:34.417288", "media_url": null, "media_mime_type": null}, {"id": 15578, "message_id": "3A34999A017B30238F3D", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric X-ray image showing a side view of the skull, cervical vertebrae, nasal cavity, sinuses, mandible, and maxilla. The full dentition in both upper and lower jaws is visible, though some tooth details are overlapped due to the projection. Both the hard and soft tissues of the face are outlined. Skeletal structures including the mandible, maxilla, spine, zygomatic arch, and nasal bones are clearly visible, along with some dental anatomy. No gross artifacts or obstructions are present. There are graduated measurement markers visible on the right side of the image, but no patient identifiers or text labels.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Teeth visible in the maxillary anterior region appear intact; overlapping is present due to X-ray angle.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Mandibular anterior teeth visible, no obvious pathology detected.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"upper\n\nUser message context: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric dental X-ray of a human skull in profile view. The bones of the cranium, facial structures, cervical vertebrae, nasal cavity, maxilla, mandible, and teeth are clearly visible. The upper and lower jaw arches show both anterior and posterior teeth. The outline of the soft tissue profile of the face (nose, lips, chin) is also apparent. A measuring scale is present along the right border of the image, providing a graduated measurement for anatomical assessment. No significant artifacts or overexposure are seen. No visible dental prostheses, orthodontic appliances, or implants are apparent. Anatomical landmarks for cephalometric tracing such as sella, nasion, and menton can be identified.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_jaw\",\n \"observation\": \"All maxillary teeth including incisors, canines, premolars, and molars are visible. No gross fractures or major radiolucencies noted.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_jaw\",\n \"observation\": \"All", "created_at": "2026-04-14T14:12:27.231819", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4055/download", "media_mime_type": "image/jpeg"}, {"id": 15579, "message_id": "3AE28442DA133614B849", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a panoramic dental X-ray (orthopantomogram) showing a full view of both the upper (maxillary) and lower (mandibular) jaws, including all teeth, portions of the surrounding alveolar bone, and sinus outlines. The roots and crowns of the teeth are clearly visible. Both third molars (wisdom teeth) are present and appear to be impacted horizontally in the lower jaw. There are visible dental restorations (fillings) in the right upper molar region. All other teeth appear relatively well aligned. The bone crests are generally smooth and continuous, but there are differences in radiodensity in some areas. No large dark (radiolucent) lesions are readily observed. There is a scale on the right margin.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left (mandibular left third molar, tooth #38)\",\n \"observation\": \"impacted; tooth is oriented horizontally, root development appears complete, in close proximity to the mandibular canal\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"lower_right (mandibular", "created_at": "2026-04-14T14:12:27.608446", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4056/download", "media_mime_type": "image/jpeg"}, {"id": 15580, "message_id": "bot_3AE28442DA133614B849_1383", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على الصور والراديو اللي بعثتيهم! بالنسبة للحالة اللي باينين فالراديو، كاينين ضروس العقل (wisdom teeth) لتحت اللي باينين مزيرين (impacted) وأفقيين، وقريبين بزاف للعصب ديال الفك السفلي. هادشي كيحتاج تقييم دقيق من طرف الدكتور، وغالبا خاص تدخل جراحي بسيط باش يتحيدو، ولكن القرار النهائي كيبقى عند الطبيب بعد الفحص المباشر.\n\nبالنسبة للتنظيف (nettoyage) والأسنان اللي فيهم السوسة، كلشي واضح فالراديو والصور، ولكن خاص الدكتور يشوف الحالة عن قرب ويحدد شنو بالضبط يدار.\n\nبالنسبة للأثمنة:\n- Nettoyage الأسنان كاملين: 400DH\n- علاج السوسة (plombage): الثمن كيتحدد حسب العمق وعدد الأسنان\n- نزع ضرس العقل (extraction dent de sagesse): الثمن كيتحدد حسب الصعوبة والقرب من العصب، وغالبا كيتراوح بين 1200DH و2000DH للضرسة، ولكن خاص المعاينة المباشرة\n\nإلا بغيتي نبلغ الفريق الطبي يتواصل معكوم ويعطيكم كل التفاصيل أو تأكيد موعد، عافاك صيفط ليا الإسم الكامل ديال الشخص اللي محتاج العلاج، وغادي نوصل ليهم كلشي دابا.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:13:24.662612", "media_url": null, "media_mime_type": null}, {"id": 15582, "message_id": "3A1DFB26D8A4E78927A3", "sender": "user", "message_type": "text", "content": "Ok Jeudi inchlah", "created_at": "2026-04-14T14:13:27.794608", "media_url": null, "media_mime_type": null}, {"id": 15583, "message_id": "bot_3A1DFB26D8A4E78927A3_131", "sender": "bot", "message_type": "text", "content": "واخا، غادي نسجل أنكم باغيين موعد نهار الخميس إن شاء الله. محتاج غير الإسم الكامل ديال الشخص اللي غادي يدير العلاج باش نكمل الطلب للفريق.\n\nكتقدري تكتبيه ليا هنا؟", "created_at": "2026-04-14T14:13:46.452243", "media_url": null, "media_mime_type": null}]...
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واخا، غادي نسجل أنكم باغيين موعد نهار الخميس إن شا واخا، غادي نسجل أنكم باغيين موعد نهار الخميس إن شاء الله. محتاج غير الإسم الكامل ديال الشخص اللي غادي يدير العلاج باش نكمل الطلب للفريق.
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[{"id": 15564, "message_id": " [{"id": 15564, "message_id": "A5C16FE63732C9BB3280AE2E07E8DC40", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T14:03:15.498750", "media_url": null, "media_mime_type": null}, {"id": 15565, "message_id": "3AE9E7A131B384D26F4A", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a close-up intraoral photo of the left side of the mouth, showing several upper and lower teeth with a dental cheek retractor in place. Visible are the upper and lower anterior and premolar teeth, the gums (gingiva), part of the upper lip, and slight facial hair. The gum tissue in the upper left area appears visibly red and swollen, especially above the canines and premolars. Several of the teeth, particularly in the lower jaw and premolar area, show brownish or yellowish discoloration, possibly stains or deposits. Some teeth have irregular edges, and there is mild crowding.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left_premolars\",\n \"observation\": \"Moderate brown discoloration on biting surfaces, irregular positioning, some contact loss, possible calculus or decay.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_left_premolars\",\n \"observation\": \"Visible yellow-brown deposits at gum line, mild crowding, possible early caries or significant staining.\",\n \"severity_signal\": \"moderate\"", "created_at": "2026-04-14T14:03:19.513652", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4047/download", "media_mime_type": "image/jpeg"}, {"id": 15566, "message_id": "3AD4CFCFDAB5FA967D96", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": []\n },\n \"description\": \"The image shows the lower arch of a person's mouth, viewed from above with cheek retractors in place. The tongue is visible in the center, with all lower teeth in the arch observable, including molars, premolars, canines, and incisors. The gingival tissue surrounding the teeth appears mostly pink. Multiple molar teeth in both lower left and right quadrants display dark areas suggestive of carious lesions or old restorations. Some teeth have what appears to be amalgam or composite fillings. There is slight yellowish discoloration on several teeth. No obvious severe gum inflammation is visible. A gloved hand is holding the retractor at left corner.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_molars\",\n \"observation\": \"Dark areas present on occlusal surfaces, suggestive of caries or old restorations with possible secondary staining.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right_molars\",\n \"observation\": \"Similar dark patches on occlusal surfaces, some possibly existing restorations.\",\n \"severity_signal\": \"moder", "created_at": "2026-04-14T14:03:19.813450", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4048/download", "media_mime_type": "image/jpeg"}, {"id": 15567, "message_id": "3AC02BEBEC2B7F67D8A7", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photo showing the anterior and lateral teeth of both the upper and lower dental arches. A cheek and lip retractor is used for clear visualization. The image captures the full width of the mouth, showing teeth, gums, and part of the lips and mustache.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Central right and left incisors appear lighter in color than adjacent teeth, possibly indicating restorations. Incisal edge of right central incisor appears chipped or uneven.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Mild yellowish discoloration visible, especially on the canines. Some mild incisal wear and slight crowding visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper_right\",\n \"observation\": \"General alignment is acceptable, mild tooth rotation or crowding observable towards the canine and premolar area. No major lesions or fractures visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"upper", "created_at": "2026-04-14T14:03:20.077289", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4049/download", "media_mime_type": "image/jpeg"}, {"id": 15568, "message_id": "3A8D41DE8AABDC54B667", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a clear intraoral clinical photo showing the left buccal view of a patient's mouth. The image displays the upper and lower left anterior and posterior teeth, as well as surrounding gingival tissues. The teeth appear mostly natural with some discoloration present. There is visible calculus or staining, especially around the cervical portion of the lower teeth. The gums appear generally healthy but with some mild redness and slight swelling interproximally. The most posterior visible lower molar shows notable yellow-brown discoloration and possible cavitation. Saliva and some air bubbles are present in the lower vestibule.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Anterior and premolar teeth present. Teeth show mild staining and slight crowding. Posterior first molar not clearly visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"All anterior and premolar teeth present and visible, with moderate yellow-brown staining/calcified deposits, especially on cervical margins. The most posterior molar visible (second molar) shows significant yellow-brown", "created_at": "2026-04-14T14:03:20.485606", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4050/download", "media_mime_type": "image/jpeg"}, {"id": 15569, "message_id": "3AE5F0C82038C53A0181", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photograph showing the lower dental arch, gums, and tongue. Cheek retractors are used to provide a clear view. All molars, premolars, canines, and incisors in the lower jaw appear visible. Several posterior teeth show dark discolorations or spots on the occlusal (chewing) surfaces, particularly on the first and second molars on both the left and right sides. The gingiva appears moist and pink, and there are no apparent ulcerations or large swellings. Saliva is present. No obvious large restorations, crowns, or orthodontic appliances are present.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left molars and premolars\",\n \"observation\": \"Several teeth with dark spots or stains on occlusal surfaces. Appearance suggests possible carious lesions or deep staining.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right molars and premolars\",\n \"observation\": \"Dark discolorations and spots on the chewing surfaces; more extensive on first and second molars.\",\n \"severity_signal\": \"moder", "created_at": "2026-04-14T14:03:20.660022", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4051/download", "media_mime_type": "image/jpeg"}, {"id": 15570, "message_id": "3A172650E12306E6B0F6", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up intraoral photo of an adult's mouth with a cheek retractor in place. The upper and lower anterior teeth as well as premolars are visible. The subject has a mustache, and the focus is primarily on the relationship of the teeth. The gums appear mostly healthy with light pink coloration but with some areas that may appear slightly red. The teeth overall are relatively well aligned, but there are noticeable color differences with the upper left and right central incisors appearing lighter/whiter and slightly more opaque compared to adjacent teeth. Slight crowding is present in the lower anterior teeth. Mild staining or discoloration is visible on the lower teeth towards the gum line. No large carious lesions or gross fractures are apparent. No obvious restorations, crowns, or braces are visible. No visible soft tissue swelling, ulcerations, or abnormal growths are seen. Posterior teeth and oral tissues in the back are not clearly visible. There is no visible pus, heavy plaque, or calculus. No text, labels, or identifying marks are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\":", "created_at": "2026-04-14T14:03:20.896367", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4052/download", "media_mime_type": "image/jpeg"}, {"id": 15572, "message_id": "3A37D80CBDA5DA473A73", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n\"مهم هادو هما سنانو، هو ديجا بغا ينطوايي ديك السوسة لي عندو فواحد الدرسة إلا كنتي شفتيها، ويدير نطواياج لسنانو كاملين. سو إلا كان ممكن تقولي عافاك لبري والأوبيراسيون شنو غايدارلو، عافاك كتبيلي ميساج باش نعطيه يشوف ويفيريفي طرادكسيون على حساب اللغة ديالو، أوكي؟\"\n\n**Transliteration (Latin script):**\n\"Mouhim hado houma snano, houwa deja bgha inettoyage* dik soussa li endo f wahed derssa ila kenti cheftiha, ou idir nettoyage l snano kamlin. So ila kan momkin tgolli afak le prix ou l'opération chno gha iddarlo, afak ktebli message bach n-atih ichouf ou i-verifie les traductions ela hseb la langue dyalo, ok?\"\n\n*\\*Note: The speaker uses a mix of Darija and French (Code-switching).*", "created_at": "2026-04-14T14:03:51.872058", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4053/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15573, "message_id": "bot_3A37D80CBDA5DA473A73_6125", "sender": "bot", "message_type": "text", "content": "شكرا بارك الله فيك على التوضيح والصور اللي بعثتيهم. بالنسبة للملاحظة ديالي: كاين فعلا بعض البقع السوداء فبعض الأضراس اللي ممكن تكون سوسة (carie)، وكاين شوية ديال التصبغات والبقع فبعض الأسنان، لكن باش نعطيو تشخيص نهائي أو نحددو العلاج المناسب خاص Dr Haitham Boutaib يشوف الحالة مباشرة ويعمل radio panoramique.\n\nبالنسبة للي طلبتي:\n- تنظيف (nettoyage) الأسنان كاملين كاين عندنا فالعيادة.\n- علاج السوسة (carie) كيتحدد على حساب العمق والمكان، والدكتور هو اللي يقرر واش غادي يحتاج حشو (plombage) بسيط ولا علاج أعمق.\n\nبالنسبة للثمن:\n- nettoyage الأسنان كاملين عندنا بـ 400DH.\n- علاج السوسة (carie) الثمن كيتحدد على حساب الحالة، ولكن خاص الدكتور يشوفها ويحدد واش بسيطة ولا متقدمة.\n\nإذا بغيتو نبلغ الفريق الطبي باش يتواصلوا معكوم ويأكدو موعد، قولي لي غير الإسم الكامل ديال الشخص اللي محتاج العلاج، وشنو الوقت اللي مناسبكوم إن شاء الله.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:04:34.417288", "media_url": null, "media_mime_type": null}, {"id": 15578, "message_id": "3A34999A017B30238F3D", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric X-ray image showing a side view of the skull, cervical vertebrae, nasal cavity, sinuses, mandible, and maxilla. The full dentition in both upper and lower jaws is visible, though some tooth details are overlapped due to the projection. Both the hard and soft tissues of the face are outlined. Skeletal structures including the mandible, maxilla, spine, zygomatic arch, and nasal bones are clearly visible, along with some dental anatomy. No gross artifacts or obstructions are present. There are graduated measurement markers visible on the right side of the image, but no patient identifiers or text labels.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Teeth visible in the maxillary anterior region appear intact; overlapping is present due to X-ray angle.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Mandibular anterior teeth visible, no obvious pathology detected.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"upper\n\nUser message context: ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a lateral cephalometric dental X-ray of a human skull in profile view. The bones of the cranium, facial structures, cervical vertebrae, nasal cavity, maxilla, mandible, and teeth are clearly visible. The upper and lower jaw arches show both anterior and posterior teeth. The outline of the soft tissue profile of the face (nose, lips, chin) is also apparent. A measuring scale is present along the right border of the image, providing a graduated measurement for anatomical assessment. No significant artifacts or overexposure are seen. No visible dental prostheses, orthodontic appliances, or implants are apparent. Anatomical landmarks for cephalometric tracing such as sella, nasion, and menton can be identified.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_jaw\",\n \"observation\": \"All maxillary teeth including incisors, canines, premolars, and molars are visible. No gross fractures or major radiolucencies noted.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_jaw\",\n \"observation\": \"All", "created_at": "2026-04-14T14:12:27.231819", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4055/download", "media_mime_type": "image/jpeg"}, {"id": 15579, "message_id": "3AE28442DA133614B849", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a panoramic dental X-ray (orthopantomogram) showing a full view of both the upper (maxillary) and lower (mandibular) jaws, including all teeth, portions of the surrounding alveolar bone, and sinus outlines. The roots and crowns of the teeth are clearly visible. Both third molars (wisdom teeth) are present and appear to be impacted horizontally in the lower jaw. There are visible dental restorations (fillings) in the right upper molar region. All other teeth appear relatively well aligned. The bone crests are generally smooth and continuous, but there are differences in radiodensity in some areas. No large dark (radiolucent) lesions are readily observed. There is a scale on the right margin.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left (mandibular left third molar, tooth #38)\",\n \"observation\": \"impacted; tooth is oriented horizontally, root development appears complete, in close proximity to the mandibular canal\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"lower_right (mandibular", "created_at": "2026-04-14T14:12:27.608446", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4056/download", "media_mime_type": "image/jpeg"}, {"id": 15580, "message_id": "bot_3AE28442DA133614B849_1383", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على الصور والراديو اللي بعثتيهم! بالنسبة للحالة اللي باينين فالراديو، كاينين ضروس العقل (wisdom teeth) لتحت اللي باينين مزيرين (impacted) وأفقيين، وقريبين بزاف للعصب ديال الفك السفلي. هادشي كيحتاج تقييم دقيق من طرف الدكتور، وغالبا خاص تدخل جراحي بسيط باش يتحيدو، ولكن القرار النهائي كيبقى عند الطبيب بعد الفحص المباشر.\n\nبالنسبة للتنظيف (nettoyage) والأسنان اللي فيهم السوسة، كلشي واضح فالراديو والصور، ولكن خاص الدكتور يشوف الحالة عن قرب ويحدد شنو بالضبط يدار.\n\nبالنسبة للأثمنة:\n- Nettoyage الأسنان كاملين: 400DH\n- علاج السوسة (plombage): الثمن كيتحدد حسب العمق وعدد الأسنان\n- نزع ضرس العقل (extraction dent de sagesse): الثمن كيتحدد حسب الصعوبة والقرب من العصب، وغالبا كيتراوح بين 1200DH و2000DH للضرسة، ولكن خاص المعاينة المباشرة\n\nإلا بغيتي نبلغ الفريق الطبي يتواصل معكوم ويعطيكم كل التفاصيل أو تأكيد موعد، عافاك صيفط ليا الإسم الكامل ديال الشخص اللي محتاج العلاج، وغادي نوصل ليهم كلشي دابا.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:13:24.662612", "media_url": null, "media_mime_type": null}]...
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شكرا بزاف على الصور والراديو اللي بعثتيهم! بالنسبة شكرا بزاف على الصور والراديو اللي بعثتيهم! بالنسبة للحالة اللي باينين فالراديو، كاينين ضروس العقل (wisdom teeth) لتحت اللي باينين مزيرين (impacted) وأفقيين، وقريبين بزاف للعصب ديال الفك السفلي. هادشي كيحتاج تقييم دقيق من طرف الدكتور، وغالبا خاص تدخل جراحي بسيط باش يتحيدو، ولكن القرار النهائي كيبقى عند الطبيب بعد الفحص المباشر.
بالنسبة للتنظيف (nettoyage) والأسنان اللي فيهم السوسة، كلشي واضح فالراديو والصور، ولكن خاص الدكتور يشوف الحالة عن قرب ويحدد شنو بالضبط يدار.
بالنسبة للأثمنة:
- Nettoyage الأسنان كاملين: 400DH
- علاج السوسة (plombage): الثمن كيتحدد حسب العمق وعدد الأسنان
- نزع ضرس العقل (extraction dent de sagesse): الثمن كيتحدد حسب الصعوبة والقرب من العصب، وغالبا كيتراوح بين 1200DH و2000DH للضرسة، ولكن خاص المعاينة المباشرة
إلا بغيتي نبلغ الفريق الطبي يتواصل معكوم ويعطيكم كل التفاصيل أو تأكيد موعد، عافاك صيفط ليا الإسم الكامل ديال الشخص اللي محتاج العلاج، وغادي نوصل ليهم كلشي دابا.
أي سؤال آخر مرحبا بيكوم!...
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[{"id": 15563, "message_id": " [{"id": 15563, "message_id": "3AF50EE1EC1F4F99371F", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-04-14T14:03:11.663698", "media_url": null, "media_mime_type": null}, {"id": 15564, "message_id": "A5C16FE63732C9BB3280AE2E07E8DC40", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-14T14:03:15.498750", "media_url": null, "media_mime_type": null}, {"id": 15565, "message_id": "3AE9E7A131B384D26F4A", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a close-up intraoral photo showing the right side teeth and gums of a person. A cheek retractor is used to provide a clear view. The image shows upper and lower teeth from canine to molar areas. Several teeth show discoloration, yellow staining, and brown plaque/calculus deposits primarily on lower premolars and molars. The alignment appears irregular, with noticeable malocclusion and crowding. The gum tissue on the upper arch, particularly over the canine and premolar region, appears visibly red and swollen, with a glossy texture that may indicate localized inflammation. The lower gingiva appears less inflamed but there is some plaque accumulation visible. No obvious crowns, fillings, bridges, or prosthetic restorations are identified. No text is visible in the image.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right canine and premolar\",\n \"observation\": \"Teeth present, yellow discoloration, visible plaque near the gumline and on biting surfaces.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right canine and premolars\",\n \"observation\": \"Teeth", "created_at": "2026-04-14T14:03:19.513652", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4047/download", "media_mime_type": "image/jpeg"}, {"id": 15566, "message_id": "3AD4CFCFDAB5FA967D96", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an intraoral view of the lower dental arch of an adult patient. A cheek retractor is in place, giving a clear view of the mandibular teeth from canine to molars on both left and right sides. The gingival tissues and some adjacent soft tissue structures are visible. The patient appears to be undergoing examination or treatment, as indicated by the presence of a gloved hand holding the retractor.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_right_molars\",\n \"observation\": \"Multiple occlusal surfaces have visible dark areas suggestive of restorations or carious lesions. At least one tooth has a silver-colored restoration (likely amalgam).\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_left_molars\",\n \"observation\": \"Multiple occlusal surfaces display darkened areas and likely have amalgam restorations. Some occlusal wear and discoloration is observed.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_front\",\n \"observation\": \"Anterior teeth appear intact, with no obvious", "created_at": "2026-04-14T14:03:19.813450", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4048/download", "media_mime_type": "image/jpeg"}, {"id": 15567, "message_id": "3AC02BEBEC2B7F67D8A7", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral clinical photograph showing the anterior and posterior teeth with the mouth held open by a cheek retractor. The image is well-focused, and the teeth and gums are clearly visible from canine to canine and partially to premolars and first molars. The lips, facial skin, and part of the mustache are visible at the top of the image.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Central incisor at the upper left appears brighter and more opaque than adjacent teeth, possibly indicating a restoration or hypomineralization. Adjacent incisor has a slight difference in shade and opacity.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_upper\",\n \"observation\": \"Mild wear visible on incisal edges of central incisors. Slight incisal chipping at upper right lateral incisor.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"Mild yellowish discoloration noted near the gum line of premolars and canines.\",\n \"", "created_at": "2026-04-14T14:03:20.077289", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4049/download", "media_mime_type": "image/jpeg"}, {"id": 15568, "message_id": "3A8D41DE8AABDC54B667", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is an intraoral photograph of the right side of an adult's mouth, showing both upper and lower teeth in occlusion. Teeth have varying shades of color, with some yellowish and brownish discoloration, mostly on the lower teeth. Minimal crowding is seen in the lower anterior region. The gum tissue appears generally pink but with some localized redness and a slightly shiny appearance. The last visible lower molar shows a large dark brown to black area, potentially indicative of caries or staining. Minimal plaque or calculus is visible on the cervical margins, more so on the lower teeth. There is some drool and bubbles in the vestibular fold. The lips and facial hair are visible, and a cheek retractor is in place. No obvious swelling, ulceration, or large soft tissue lesions seen.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"Anterior and premolars appear intact with normal color, minimal stain. No large cavities visible.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_right\",\n \"observation\": \"Posterior molar (likely", "created_at": "2026-04-14T14:03:20.485606", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4050/download", "media_mime_type": "image/jpeg"}, {"id": 15569, "message_id": "3AE5F0C82038C53A0181", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-quality intraoral photo showing the lower dental arch and occlusal surfaces of the posterior teeth. The tongue is retracted and cheek retractors are in use, providing a clear view of the lower molars, premolars, and some anterior teeth. Multiple teeth show dark areas, possibly indicating carious lesions, particularly on the occlusal surfaces of several molars and premolars. The gum tissue is partially visible and appears to be moist, with no obvious swelling or severe redness. Plaque and calculus buildup are not overtly visible, but there are some areas of discoloration.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left\",\n \"observation\": \"Molars and premolars exhibit multiple dark spots or fissures, suggestive of possible caries or staining. No apparent fractures or large restorations.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower_right\",\n \"observation\": \"Similar appearance with visible dark spots on occlusal surfaces; possible caries or deep staining.\",\n \"severity_signal\": \"moderate\"\n },\n {", "created_at": "2026-04-14T14:03:20.660022", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4051/download", "media_mime_type": "image/jpeg"}, {"id": 15570, "message_id": "3A172650E12306E6B0F6", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral clinical photo showing the upper and lower anterior and premolar teeth with lips retracted. The teeth are generally intact and well aligned, with visible natural coloration. The upper central incisors are more opaque, with the right central incisor showing a lighter shade compared to adjacent teeth. Slight incisal translucency and some white spots are visible on the lower anterior teeth. No visible large cavities or fractures. Gums appear pale pink and healthy, with no overt inflammation or swelling. Mild plaque accumulation or staining may be present near the gum line of lower teeth. The surrounding oral tissues, including the mucosa and labial frenum attachment, are partially visible and appear unremarkable.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"The upper central incisors are present, with the right central incisor exhibiting a lighter and more opaque appearance compared to the left. Both central incisors have visible reflective surfaces. Lateral incisors and canines present without obvious lesions.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"", "created_at": "2026-04-14T14:03:20.896367", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4052/download", "media_mime_type": "image/jpeg"}, {"id": 15572, "message_id": "3A37D80CBDA5DA473A73", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (mixed with French and English):\n\n**Latin Script:**\n\"Mouhim hadou houma snanou, houwa déjà bgha inettoyer dak ssoussa li aandou f wahad ddrssa, ila kounti chouftiha, ou ydir nettoyage l snanou kamline. So, ila kan moumkin tgouli lya aafak le prix, ou l’opération chnou ghadi yddar lih, aafak ktbi lya message bach naatih ychouf, ou yvérifier tradiction... aala hssab lougha dyalou, ok?\"\n\n**Arabic Script:**\n\"المهم هادو هوما سنانو، هو ديجا بغا ينطوايي (nettoyer) ديك السوسة لي عندو فواحد الضرسة، إلا كنتي شفتيها، ويدير نيطواياج (nettoyage) لسنانو كاملين. سو (So)، إلا كان ممكن تقولي ليا عافاك le prix، والأوبيراسيون (l’opération) شنو غادي يدار ليه، عافاك كتبي ليا ميساج باش نعطيه يشوف، ويفيريفي (vérifier) traduction... على حساب اللغة ديالو، أوكي؟\"", "created_at": "2026-04-14T14:03:51.872058", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4053/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15573, "message_id": "bot_3A37D80CBDA5DA473A73_6125", "sender": "bot", "message_type": "text", "content": "شكرا بارك الله فيك على التوضيح والصور اللي بعثتيهم. بالنسبة للملاحظة ديالي: كاين فعلا بعض البقع السوداء فبعض الأضراس اللي ممكن تكون سوسة (carie)، وكاين شوية ديال التصبغات والبقع فبعض الأسنان، لكن باش نعطيو تشخيص نهائي أو نحددو العلاج المناسب خاص Dr Haitham Boutaib يشوف الحالة مباشرة ويعمل radio panoramique.\n\nبالنسبة للي طلبتي:\n- تنظيف (nettoyage) الأسنان كاملين كاين عندنا فالعيادة.\n- علاج السوسة (carie) كيتحدد على حساب العمق والمكان، والدكتور هو اللي يقرر واش غادي يحتاج حشو (plombage) بسيط ولا علاج أعمق.\n\nبالنسبة للثمن:\n- nettoyage الأسنان كاملين عندنا بـ 400DH.\n- علاج السوسة (carie) الثمن كيتحدد على حساب الحالة، ولكن خاص الدكتور يشوفها ويحدد واش بسيطة ولا متقدمة.\n\nإذا بغيتو نبلغ الفريق الطبي باش يتواصلوا معكوم ويأكدو موعد، قولي لي غير الإسم الكامل ديال الشخص اللي محتاج العلاج، وشنو الوقت اللي مناسبكوم إن شاء الله.\n\nأي سؤال آخر مرحبا بيكوم!", "created_at": "2026-04-14T14:04:34.417288", "media_url": null, "media_mime_type": null}]...
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شكرا بارك الله فيك على التوضيح والصور اللي بعثتيهم شكرا بارك الله فيك على التوضيح والصور اللي بعثتيهم. بالنسبة للملاحظة ديالي: كاين فعلا بعض البقع السوداء فبعض الأضراس اللي ممكن تكون سوسة (carie)، وكاين شوية ديال التصبغات والبقع فبعض الأسنان، لكن باش نعطيو تشخيص نهائي أو نحددو العلاج المناسب خاص Dr Haitham Boutaib يشوف الحالة مباشرة ويعمل radio panoramique.
بالنسبة للي طلبتي:
- تنظيف (nettoyage) الأسنان كاملين كاين عندنا فالعيادة.
- علاج السوسة (carie) كيتحدد على حساب العمق والمكان، والدكتور هو اللي يقرر واش غادي يحتاج حشو (plombage) بسيط ولا علاج أعمق.
بالنسبة للثمن:
- nettoyage الأسنان كاملين عندنا بـ 400DH.
- علاج السوسة (carie) الثمن كيتحدد على حساب الحالة، ولكن خاص الدكتور يشوفها ويحدد واش بسيطة ولا متقدمة.
إذا بغيتو نبلغ الفريق الطبي باش يتواصلوا معكوم ويأكدو موعد، قولي لي غير الإسم الكامل ديال الشخص اللي محتاج العلاج، وشنو الوقت اللي مناسبكوم إن شاء الله.
أي سؤال آخر مرحبا بيكوم!...
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[{"id": 13895, "message_id": " [{"id": 13895, "message_id": "3AD8BF9CA85882965F57", "sender": "user", "message_type": "voice", "content": "[Voice message] أنا دابا، كيما قلت ليكم، غنهود ربع ساعة. أنا دابا غنجي.", "created_at": "2026-04-11T09:38:57.993368", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3595/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13896, "message_id": "3AC1E394811ECE012EBD", "sender": "user", "message_type": "text", "content": "Musamaha u sfe", "created_at": "2026-04-11T09:39:13.897822", "media_url": null, "media_mime_type": null}, {"id": 13898, "message_id": "3A0CD4B0A02AB0DF90E2", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nحيت أصلا غير واقيلا غير غيسربي فهمتي، يعني ما غيديش ليا الوقت بزاف، غير شي ربع ساعة وندخل. واش تقدر دخلني زعما مع شي مريض أخر؟\n\n**Latin Script:**\nHait aslan ghir waqila ghir ghaysarbi fhamti, ya'ni ma ghaydich liya lwaqt bzaf, ghir chi rba' sa'a w ndkhol. Wash t9dr dkhlni za'ma m'a chi mrid akhor?\n\n**Translation (for context):**\n\"Because actually, he'll probably just be quick, you know? I mean, it won't take much of my time, just about a quarter of an hour and I'll go in. Can you maybe put me in with another patient?\"", "created_at": "2026-04-11T09:39:24.285209", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3596/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13899, "message_id": "A55C6FF35FCB37277B5E39FABE99FD8F", "sender": "bot", "message_type": "voice", "content": "[Voice message] لا آ قمر، ماشي ربع ساعة، وكون كانت ربع ساعة مكنتش نضغط عليك بحال هيدا. عندك ساعة د المكانة، فهمتي؟ عندك خدمة بزاف فالفم ديالك.", "created_at": "2026-04-11T09:40:24.142240", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3597/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13900, "message_id": "A59EEEAA637BDA52DA81C970DE62BAFB", "sender": "bot", "message_type": "voice", "content": "[Voice message] حي لا حول، ما تعطّلش أجي دابا.", "created_at": "2026-04-11T09:40:27.963268", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3598/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13901, "message_id": "3AB4CE65FE9553D4B6B6", "sender": "user", "message_type": "text", "content": "Ana sfe db anhbett", "created_at": "2026-04-11T09:40:48.404989", "media_url": null, "media_mime_type": null}, {"id": 13902, "message_id": "3AA680824B733CABD9CC", "sender": "user", "message_type": "text", "content": "15 minn", "created_at": "2026-04-11T09:40:54.154184", "media_url": null, "media_mime_type": null}, {"id": 13958, "message_id": "3EB022680AD8B84A7A0E43", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*DOUASS Kamar*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 18 avril 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 18 أبريل 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-11T10:51:34.861057", "media_url": null, "media_mime_type": null}, {"id": 15446, "message_id": "3EB0AC3C7DEFDC055AC195", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*DOUASS Kamar*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 02 mai 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 2 ماي 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-14T11:07:25.122297", "media_url": null, "media_mime_type": null}, {"id": 15447, "message_id": "A5D153448E8396273878F9F167061FF8", "sender": "bot", "message_type": "voice", "content": "[Voice message] بالتأكيد، إليك كتابة ما قيل في المقطع الصوتي بالدارجة المغربية:\n\n\"بالنسبة ليك نتا دابا غانعطيك، بالنسبة للحالة ديالك غانكتب لك دابا جوج سيمانات ولا تلاتة، يعني حتى لجوج فشهر خمسة.\"", "created_at": "2026-04-14T11:07:51.189542", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4009/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15561, "message_id": "3A0AE0BD9FB696819153", "sender": "user", "message_type": "text", "content": "Sfe", "created_at": "2026-04-14T14:00:05.383488", "media_url": null, "media_mime_type": null}, {"id": 15562, "message_id": "bot_3A0AE0BD9FB696819153_2906", "sender": "bot", "message_type": "text", "content": "Merci pour votre retour 😊 Votre rendez-vous est bien noté. Si vous avez besoin de modifier ou d’annuler, n’hésitez pas à nous prévenir. À bientôt chez Tanger Bay Dental Center إن شاء الله !", "created_at": "2026-04-14T14:01:35.410010", "media_url": null, "media_mime_type": null}]...
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Merci pour votre retour 😊 Votre rendez-vous est bi Merci pour votre retour 😊 Votre rendez-vous est bien noté. Si vous avez besoin de modifier ou d’annuler, n’hésitez pas à nous prévenir. À bientôt chez Tanger Bay Dental Center إن شاء الله !...
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[{"id": 9970, "message_id": "3 [{"id": 9970, "message_id": "3EB0C72D5B29F686C7E053", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*GHAMMARTI Safae*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mardi 07 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 7 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-01T10:01:59.918159", "media_url": null, "media_mime_type": null}, {"id": 14101, "message_id": "3AE0D52D29AB0454D61A", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-04-11T14:07:30.314226", "media_url": null, "media_mime_type": null}, {"id": 14102, "message_id": "3ABBE746006373AC9238", "sender": "user", "message_type": "text", "content": "Svp nqdar nbdel rdv nhar jum3a", "created_at": "2026-04-11T14:07:59.306814", "media_url": null, "media_mime_type": null}, {"id": 14103, "message_id": "A5F2875619468A95B45471E5655B832F", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n\"السلام عليكم، كيف نتينا؟ لاباس؟ بخير؟ أنا جبرتيني خرجت من الكابيني، حتى لنهار الاثنين نشوف لأجندا ونرد عليك.\"\n\n**Transliteration:**\n\"Salamu alaykum, kif ntina? Labas? Bekheir? Ana jbartini khrajt men l-cabinet, hatta l-nhar letnin nchouf l'agenda w nred 3lik.\"", "created_at": "2026-04-11T14:18:28.207614", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3656/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14114, "message_id": "3A51609A8AE9A4277334", "sender": "user", "message_type": "text", "content": "Safe uakha inchallah", "created_at": "2026-04-11T14:42:26.908754", "media_url": null, "media_mime_type": null}, {"id": 15528, "message_id": "A585F8858140D8C198C514CCF0732F4F", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام صفاء، كيدايرة مزيانة؟ بخير؟ الصحة لاباس؟ صفاء الجمعة عندي عامرة، زعما عندي غير هاد الساعة اللي خاوية هي الأربع، وكاين الخميس، بغيتي نعمل لك الخميس؟\n\n**Latin Script (Phonetic):**\n\"Salam Safaa, kidayra meziana? Bikhir? Seha labas? Safaa l'joumou'a endi amra, za'ma endi ghi had ssa'a li khawya hiya l'arba', w kayn l'khamis, bghiti na'mel lik l'khamis?\"\n\n**English Translation (for context):**\n\"Hello Safaa, how are you? Doing well? Fine? Is your health good? Safaa, Friday is full for me. I mean, the only hour I have free is Wednesday, and there is Thursday; do you want me to schedule you for Thursday?\"", "created_at": "2026-04-14T13:38:11.524861", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4037/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15540, "message_id": "3A970503341AC7D2CD59", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic and Latin scripts:\n\n**Arabic Script:**\nسلام، صافي أنا عندي هاد الخميس عامر، ولاربع عاود غنكون خدامة، ما ندركش، كنسالي حتى للخمسة، دونك خليه حتى لسيمانة أخرى إن شاء الله.\n\n**Latin Script (Darija/French):**\nSalam, safi ana 3endi had l'khemis 3amer, w l'arbe3 3awed an koun khaddama, ma ndrekkch, kansali tal l'khamsa, donc khelih tal simana khra inshallah.\n\n**Translation (for context):**\n*Hello, okay for me, this Thursday is full, and Wednesday I will be working again, I won't make it, I finish at five. So let's leave it until next week, God willing.*", "created_at": "2026-04-14T13:47:03.299954", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4041/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15542, "message_id": "A5A5794524E6D985121B696F6FDF99D0", "sender": "bot", "message_type": "voice", "content": "[Voice message] إليك النسخة المكتوبة من المقطع الصوتي باللهجة المغربية:\n\n**\"صافي هانا علمتك، سيمانة المجا، عشرين ف الشهر، نهار التنين مع التلاتة.\"**", "created_at": "2026-04-14T13:47:41.104873", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4042/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15544, "message_id": "bot_3A970503341AC7D2CD59_7368", "sender": "bot", "message_type": "text", "content": "شكرا صفاء على التوضيح ديالك 😊 غادي نخليو الموعد حتى السيمانة الجاية إن شاء الله، والفريق غادي يتواصل معكوم باش ينسقو معكوم الوقت اللي يناسبكوم.\n\nوقت ما كنتي جاهزة أو بغيتِ تبدلي شي حاجة، مرحبا بيكوم دائما!", "created_at": "2026-04-14T13:48:19.262892", "media_url": null, "media_mime_type": null}, {"id": 15545, "message_id": "3A59F7F5A79F942CDC8A", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio, which features a mix of Moroccan Darija, French, and English:\n\n**Arabic Script (Darija):**\n\"شوف أنا عندي planning دالخدمة كيتبدل، shift كيتبدل، donc ما عرفتش نهار التنين شنو غيكون عندي، mais نقدر الجمعة نرد عليك، صافي حيت الجمعة كيخرج ليا planning، ونقول ليك واش غنكون disponible ولا لا، ونقول ليك زعما النهار اللي غيكون عندي فيه العشية خاوية باش تشبر ليا rdv.\"\n\n**Latin Script (Transliteration):**\n\"Choof ana 3endi planning dl khidma ki tbdl, shift ki tbdl, donc ma 3reftch nhar tnin chno ghay koun 3endi, mais n9dar jjamou3a nrd 3lik, safi 7it jjamou3a ki khraj li planning, o n9oul lik wach ghan koun disponible wlla la, o n9oul lik za3ma nhar li ghay koun 3endi fih l3chiya khawya bach tchbar li rdv.\"\n\n**Key terms used:**\n* **Planning / Shift:** English terms commonly used in work contexts.\n* **Donc / Mais / Disponible / RDV (Rendez-vous):** French terms integrated into the speech.\n* **Tnin / Jjamou3a:** Monday and Friday in Darija.", "created_at": "2026-04-14T13:48:21.691715", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4044/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15546, "message_id": "A5F26A8437F2FCD2EC85A9794492C95A", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-14T13:48:58.496432", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4045/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15548, "message_id": "bot_3A59F7F5A79F942CDC8A_5415", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح ديالك وعلى التواصل ديالكوم 😊\n\nما كاين حتى مشكل، فهمنا أن planning ديال الخدمة ديالكوم كيتبدل، وغادي نبقاو ننتظرو حتى الجمعة باش تعطينا الخبر النهائي على النهار اللي غادي تكونو متاحين فيه فالعشية.\n\nوقت ما خرج planning ديالكوم وعرفتي النهار اللي مناسبكوم، غير صيفط لينا هنا وغادي ننسقو معكوم باش نشبرو ليكوم rdv اللي يريحكوم إن شاء الله.\n\nحنا رهن الإشارة ديالكوم وقتما حتاجيتيو شي حاجة!", "created_at": "2026-04-14T13:49:23.617978", "media_url": null, "media_mime_type": null}]...
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شكرا بزاف على التوضيح ديالك وعلى التواصل ديالكوم 😊 شكرا بزاف على التوضيح ديالك وعلى التواصل ديالكوم 😊
ما كاين حتى مشكل، فهمنا أن planning ديال الخدمة ديالكوم كيتبدل، وغادي نبقاو ننتظرو حتى الجمعة باش تعطينا الخبر النهائي على النهار اللي غادي تكونو متاحين فيه فالعشية.
وقت ما خرج planning ديالكوم وعرفتي النهار اللي مناسبكوم، غير صيفط لينا هنا وغادي ننسقو معكوم باش نشبرو ليكوم rdv اللي يريحكوم إن شاء الله.
حنا رهن الإشارة ديالكوم وقتما حتاجيتيو شي حاجة!...
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[{"id": 9966, "message_id": "A [{"id": 9966, "message_id": "A527FD1A018D4EF4D6F4207734A725F3", "sender": "bot", "message_type": "video", "content": "sardolo hta had videos o khbeoohm endkom", "created_at": "2026-04-01T10:00:27.868579", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2349/download", "media_mime_type": "video/mp4"}, {"id": 9967, "message_id": "A596C04CC39C58D72F2BDB7577D75E93", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-04-01T10:00:28.310166", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2350/download", "media_mime_type": "video/mp4"}, {"id": 9968, "message_id": "A58B8EED830369C08F7B8A1443B0DAE8", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-04-01T10:00:28.345597", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/2351/download", "media_mime_type": "video/mp4"}, {"id": 9970, "message_id": "3EB0C72D5B29F686C7E053", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*GHAMMARTI Safae*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mardi 07 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 7 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-01T10:01:59.918159", "media_url": null, "media_mime_type": null}, {"id": 14101, "message_id": "3AE0D52D29AB0454D61A", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-04-11T14:07:30.314226", "media_url": null, "media_mime_type": null}, {"id": 14102, "message_id": "3ABBE746006373AC9238", "sender": "user", "message_type": "text", "content": "Svp nqdar nbdel rdv nhar jum3a", "created_at": "2026-04-11T14:07:59.306814", "media_url": null, "media_mime_type": null}, {"id": 14103, "message_id": "A5F2875619468A95B45471E5655B832F", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n\"السلام عليكم، كيف نتينا؟ لاباس؟ بخير؟ أنا جبرتيني خرجت من الكابيني، حتى لنهار الاثنين نشوف لأجندا ونرد عليك.\"\n\n**Transliteration:**\n\"Salamu alaykum, kif ntina? Labas? Bekheir? Ana jbartini khrajt men l-cabinet, hatta l-nhar letnin nchouf l'agenda w nred 3lik.\"", "created_at": "2026-04-11T14:18:28.207614", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3656/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14114, "message_id": "3A51609A8AE9A4277334", "sender": "user", "message_type": "text", "content": "Safe uakha inchallah", "created_at": "2026-04-11T14:42:26.908754", "media_url": null, "media_mime_type": null}, {"id": 15528, "message_id": "A585F8858140D8C198C514CCF0732F4F", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام صفاء، كيدايرة مزيانة؟ بخير؟ الصحة لاباس؟ صفاء الجمعة عندي عامرة، زعما عندي غير هاد الساعة اللي خاوية هي الأربع، وكاين الخميس، بغيتي نعمل لك الخميس؟\n\n**Latin Script (Phonetic):**\n\"Salam Safaa, kidayra meziana? Bikhir? Seha labas? Safaa l'joumou'a endi amra, za'ma endi ghi had ssa'a li khawya hiya l'arba', w kayn l'khamis, bghiti na'mel lik l'khamis?\"\n\n**English Translation (for context):**\n\"Hello Safaa, how are you? Doing well? Fine? Is your health good? Safaa, Friday is full for me. I mean, the only hour I have free is Wednesday, and there is Thursday; do you want me to schedule you for Thursday?\"", "created_at": "2026-04-14T13:38:11.524861", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4037/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15540, "message_id": "3A970503341AC7D2CD59", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic and Latin scripts:\n\n**Arabic Script:**\nسلام، صافي أنا عندي هاد الخميس عامر، ولاربع عاود غنكون خدامة، ما ندركش، كنسالي حتى للخمسة، دونك خليه حتى لسيمانة أخرى إن شاء الله.\n\n**Latin Script (Darija/French):**\nSalam, safi ana 3endi had l'khemis 3amer, w l'arbe3 3awed an koun khaddama, ma ndrekkch, kansali tal l'khamsa, donc khelih tal simana khra inshallah.\n\n**Translation (for context):**\n*Hello, okay for me, this Thursday is full, and Wednesday I will be working again, I won't make it, I finish at five. So let's leave it until next week, God willing.*", "created_at": "2026-04-14T13:47:03.299954", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4041/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15542, "message_id": "A5A5794524E6D985121B696F6FDF99D0", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-14T13:47:41.104873", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4042/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15544, "message_id": "bot_3A970503341AC7D2CD59_7368", "sender": "bot", "message_type": "text", "content": "شكرا صفاء على التوضيح ديالك 😊 غادي نخليو الموعد حتى السيمانة الجاية إن شاء الله، والفريق غادي يتواصل معكوم باش ينسقو معكوم الوقت اللي يناسبكوم.\n\nوقت ما كنتي جاهزة أو بغيتِ تبدلي شي حاجة، مرحبا بيكوم دائما!", "created_at": "2026-04-14T13:48:19.262892", "media_url": null, "media_mime_type": null}]...
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شكرا صفاء على التوضيح ديالك 😊 غادي نخليو الموعد حت شكرا صفاء على التوضيح ديالك 😊 غادي نخليو الموعد حتى السيمانة الجاية إن شاء الله، والفريق غادي يتواصل معكوم باش ينسقو معكوم الوقت اللي يناسبكوم.
وقت ما كنتي جاهزة أو بغيتِ تبدلي شي حاجة، مرحبا بيكوم دائما!...
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