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[{"id": 27262, "message_id": " [{"id": 27262, "message_id": "dev_msg_cbdffd3efba7423facb9d9b10c6d025e", "sender": "user", "message_type": "text", "content": "salam", "created_at": "2026-05-11T14:21:14.741445", "media_url": null, "media_mime_type": null}, {"id": 27263, "message_id": "bot_dev_msg_cbdffd3efba7423facb9d9b10c6d025e_8933", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال APEX Dental Clinic وأنا هنا رهن الإشارة ديالكوم. نقدر نعاونكوم فلي بغيتو، واخا تقولولي شنو محتاجين بالضبط 🙏🏻 شكرا على التواصل ديالكوم ونهاركوم مبروك", "created_at": "2026-05-11T14:21:27.997185", "media_url": null, "media_mime_type": null}, {"id": 27265, "message_id": "dev_msg_a0aad626cf6845ffa2baabd7fd4954a7", "sender": "user", "message_type": "text", "content": "oui brit n3rf un peux plus sur votre clinique", "created_at": "2026-05-11T14:22:57.415231", "media_url": null, "media_mime_type": null}, {"id": 27266, "message_id": "bot_dev_msg_a0aad626cf6845ffa2baabd7fd4954a7_9731", "sender": "bot", "message_type": "text", "content": "APEX Dental Clinic كاينة فطنجة، وكنقدمو مجموعة من الخدمات الطبية بما فيها implants، facettes، Invisalign، blanchiment Fläsh، chirurgie orale، وأكثر. Dr. Reda Saoui هو الجراح-طبيب الأسنان ديالنا، وكيستعمل أحدث التقنيات بحال robot Yomi وLaser Solea.\n\nواخا تقولولي شنو الخدمة اللي مهتمين بيها باش نقدر نعاونكوم أكثر؟", "created_at": "2026-05-11T14:23:14.484198", "media_url": null, "media_mime_type": null}]...
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APEX Dental Clinic كاينة فطنجة، وكنقدمو مجموعة من APEX Dental Clinic كاينة فطنجة، وكنقدمو مجموعة من الخدمات الطبية بما فيها implants، facettes، Invisalign، blanchiment Fläsh، chirurgie orale، وأكثر. Dr. Reda Saoui هو الجراح-طبيب الأسنان ديالنا، وكيستعمل أحدث التقنيات بحال robot Yomi وLaser Solea.
واخا تقولولي شنو الخدمة اللي مهتمين بيها باش نقدر نعاونكوم أكثر؟...
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[{"id": 27262, "message_id": " [{"id": 27262, "message_id": "dev_msg_cbdffd3efba7423facb9d9b10c6d025e", "sender": "user", "message_type": "text", "content": "salam", "created_at": "2026-05-11T14:21:14.741445", "media_url": null, "media_mime_type": null}, {"id": 27263, "message_id": "bot_dev_msg_cbdffd3efba7423facb9d9b10c6d025e_8933", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال APEX Dental Clinic وأنا هنا رهن الإشارة ديالكوم. نقدر نعاونكوم فلي بغيتو، واخا تقولولي شنو محتاجين بالضبط 🙏🏻 شكرا على التواصل ديالكوم ونهاركوم مبروك", "created_at": "2026-05-11T14:21:27.997185", "media_url": null, "media_mime_type": null}, {"id": 27265, "message_id": "dev_msg_a0aad626cf6845ffa2baabd7fd4954a7", "sender": "user", "message_type": "text", "content": "oui brit n3rf un peux plus sur votre clinique", "created_at": "2026-05-11T14:22:57.415231", "media_url": null, "media_mime_type": null}, {"id": 27266, "message_id": "bot_dev_msg_a0aad626cf6845ffa2baabd7fd4954a7_9731", "sender": "bot", "message_type": "text", "content": "APEX Dental Clinic كاينة فطنجة، وكنقدمو مجموعة من الخدمات الطبية بما فيها implants، facettes، Invisalign، blanchiment Fläsh، chirurgie orale، وأكثر. Dr. Reda Saoui هو الجراح-طبيب الأسنان ديالنا، وكيستعمل أحدث التقنيات بحال robot Yomi وLaser Solea.\n\nواخا تقولولي شنو الخدمة اللي مهتمين بيها باش نقدر نعاونكوم أكثر؟", "created_at": "2026-05-11T14:23:14.484198", "media_url": null, "media_mime_type": null}, {"id": 27267, "message_id": "dev_msg_6be8883ffedc401681bb4395fb611fce", "sender": "user", "message_type": "text", "content": "oui brit le prix de consultation", "created_at": "2026-05-11T14:23:55.997212", "media_url": null, "media_mime_type": null}, {"id": 27268, "message_id": "bot_dev_msg_6be8883ffedc401681bb4395fb611fce_8403", "sender": "bot", "message_type": "text", "content": "الاستشارة مع Dr. Reda عندنا بـ 200 درهم فقط. واش بغيتو نحجزو ليكوم موعد؟", "created_at": "2026-05-11T14:24:08.899856", "media_url": null, "media_mime_type": null}]...
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الاستشارة مع Dr. Reda عندنا بـ 200 درهم فقط. واش ب الاستشارة مع Dr. Reda عندنا بـ 200 درهم فقط. واش بغيتو نحجزو ليكوم موعد؟...
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[{"id": 27262, "message_id": " [{"id": 27262, "message_id": "dev_msg_cbdffd3efba7423facb9d9b10c6d025e", "sender": "user", "message_type": "text", "content": "salam", "created_at": "2026-05-11T14:21:14.741445", "media_url": null, "media_mime_type": null}, {"id": 27263, "message_id": "bot_dev_msg_cbdffd3efba7423facb9d9b10c6d025e_8933", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال APEX Dental Clinic وأنا هنا رهن الإشارة ديالكوم. نقدر نعاونكوم فلي بغيتو، واخا تقولولي شنو محتاجين بالضبط 🙏🏻 شكرا على التواصل ديالكوم ونهاركوم مبروك", "created_at": "2026-05-11T14:21:27.997185", "media_url": null, "media_mime_type": null}, {"id": 27265, "message_id": "dev_msg_a0aad626cf6845ffa2baabd7fd4954a7", "sender": "user", "message_type": "text", "content": "oui brit n3rf un peux plus sur votre clinique", "created_at": "2026-05-11T14:22:57.415231", "media_url": null, "media_mime_type": null}, {"id": 27266, "message_id": "bot_dev_msg_a0aad626cf6845ffa2baabd7fd4954a7_9731", "sender": "bot", "message_type": "text", "content": "APEX Dental Clinic كاينة فطنجة، وكنقدمو مجموعة من الخدمات الطبية بما فيها implants، facettes، Invisalign، blanchiment Fläsh، chirurgie orale، وأكثر. Dr. Reda Saoui هو الجراح-طبيب الأسنان ديالنا، وكيستعمل أحدث التقنيات بحال robot Yomi وLaser Solea.\n\nواخا تقولولي شنو الخدمة اللي مهتمين بيها باش نقدر نعاونكوم أكثر؟", "created_at": "2026-05-11T14:23:14.484198", "media_url": null, "media_mime_type": null}, {"id": 27267, "message_id": "dev_msg_6be8883ffedc401681bb4395fb611fce", "sender": "user", "message_type": "text", "content": "oui brit le prix de consultation", "created_at": "2026-05-11T14:23:55.997212", "media_url": null, "media_mime_type": null}, {"id": 27268, "message_id": "bot_dev_msg_6be8883ffedc401681bb4395fb611fce_8403", "sender": "bot", "message_type": "text", "content": "الاستشارة مع Dr. Reda عندنا بـ 200 درهم فقط. واش بغيتو نحجزو ليكوم موعد؟", "created_at": "2026-05-11T14:24:08.899856", "media_url": null, "media_mime_type": null}, {"id": 27269, "message_id": "dev_msg_2423bf48c07a4b2898c686c1c3f64f12", "sender": "user", "message_type": "text", "content": "oui brit !", "created_at": "2026-05-11T14:24:26.586772", "media_url": null, "media_mime_type": null}, {"id": 27270, "message_id": "bot_dev_msg_2423bf48c07a4b2898c686c1c3f64f12_6258", "sender": "bot", "message_type": "text", "content": "باش نكملو الحجز، غادي نحتاج نعرف الاسم الكامل ديالكوم، السبب ديال الزيارة، وفاش كيعجبكوم الموعد: الصباح ولا بعد الزوال؟", "created_at": "2026-05-11T14:24:38.626151", "media_url": null, "media_mime_type": null}]...
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باش نكملو الحجز، غادي نحتاج نعرف الاسم الكامل ديال باش نكملو الحجز، غادي نحتاج نعرف الاسم الكامل ديالكوم، السبب ديال الزيارة، وفاش كيعجبكوم الموعد: الصباح ولا بعد الزوال؟...
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[{"id": 27262, "message_id": " [{"id": 27262, "message_id": "dev_msg_cbdffd3efba7423facb9d9b10c6d025e", "sender": "user", "message_type": "text", "content": "salam", "created_at": "2026-05-11T14:21:14.741445", "media_url": null, "media_mime_type": null}, {"id": 27263, "message_id": "bot_dev_msg_cbdffd3efba7423facb9d9b10c6d025e_8933", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال APEX Dental Clinic وأنا هنا رهن الإشارة ديالكوم. نقدر نعاونكوم فلي بغيتو، واخا تقولولي شنو محتاجين بالضبط 🙏🏻 شكرا على التواصل ديالكوم ونهاركوم مبروك", "created_at": "2026-05-11T14:21:27.997185", "media_url": null, "media_mime_type": null}, {"id": 27265, "message_id": "dev_msg_a0aad626cf6845ffa2baabd7fd4954a7", "sender": "user", "message_type": "text", "content": "oui brit n3rf un peux plus sur votre clinique", "created_at": "2026-05-11T14:22:57.415231", "media_url": null, "media_mime_type": null}, {"id": 27266, "message_id": "bot_dev_msg_a0aad626cf6845ffa2baabd7fd4954a7_9731", "sender": "bot", "message_type": "text", "content": "APEX Dental Clinic كاينة فطنجة، وكنقدمو مجموعة من الخدمات الطبية بما فيها implants، facettes، Invisalign، blanchiment Fläsh، chirurgie orale، وأكثر. Dr. Reda Saoui هو الجراح-طبيب الأسنان ديالنا، وكيستعمل أحدث التقنيات بحال robot Yomi وLaser Solea.\n\nواخا تقولولي شنو الخدمة اللي مهتمين بيها باش نقدر نعاونكوم أكثر؟", "created_at": "2026-05-11T14:23:14.484198", "media_url": null, "media_mime_type": null}, {"id": 27267, "message_id": "dev_msg_6be8883ffedc401681bb4395fb611fce", "sender": "user", "message_type": "text", "content": "oui brit le prix de consultation", "created_at": "2026-05-11T14:23:55.997212", "media_url": null, "media_mime_type": null}, {"id": 27268, "message_id": "bot_dev_msg_6be8883ffedc401681bb4395fb611fce_8403", "sender": "bot", "message_type": "text", "content": "الاستشارة مع Dr. Reda عندنا بـ 200 درهم فقط. واش بغيتو نحجزو ليكوم موعد؟", "created_at": "2026-05-11T14:24:08.899856", "media_url": null, "media_mime_type": null}, {"id": 27269, "message_id": "dev_msg_2423bf48c07a4b2898c686c1c3f64f12", "sender": "user", "message_type": "text", "content": "oui brit !", "created_at": "2026-05-11T14:24:26.586772", "media_url": null, "media_mime_type": null}, {"id": 27270, "message_id": "bot_dev_msg_2423bf48c07a4b2898c686c1c3f64f12_6258", "sender": "bot", "message_type": "text", "content": "باش نكملو الحجز، غادي نحتاج نعرف الاسم الكامل ديالكوم، السبب ديال الزيارة، وفاش كيعجبكوم الموعد: الصباح ولا بعد الزوال؟", "created_at": "2026-05-11T14:24:38.626151", "media_url": null, "media_mime_type": null}, {"id": 27271, "message_id": "dev_msg_73a5733e0eda418780594e1ddaa75861", "sender": "user", "message_type": "text", "content": "je veux faire une couronne smiti amine brito sba7", "created_at": "2026-05-11T14:25:11.227855", "media_url": null, "media_mime_type": null}, {"id": 27272, "message_id": "bot_dev_msg_73a5733e0eda418780594e1ddaa75861_8176", "sender": "bot", "message_type": "text", "content": "Nous avons de la disponibilité pour une consultation le mardi 12 mai à 09h00 ou 09h30. Lequel vous convient le mieux ?", "created_at": "2026-05-11T14:25:29.486147", "media_url": null, "media_mime_type": null}]...
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Nous avons de la disponibilité pour une consultati Nous avons de la disponibilité pour une consultation le mardi 12 mai à 09h00 ou 09h30. Lequel vous convient le mieux ?...
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[{"id": 24947, "message_id": " [{"id": 24947, "message_id": "A5CCD25AB4F1E517DE6050E4EB7A345B", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in its original mix of Moroccan Darija and French:\n\n**صباح الخير، ça va، لاباس؟ Le rendez-vous ديال نهار الجمعة غادي نرجعوه شي نهار آخور، نهار الجمعة حيت الدكتور ما يكونش في العشية.**\n\n***\n\n**Transcription (Latin script):**\nSbah el kheir, ça va, labas? Le rendez-vous dial nhar l'joumou'a ghadi nrej'ouh chi nhar akher, nhar l'joumou'a hit l'docteur ma ykounch f l'achia.", "created_at": "2026-05-06T16:15:03.343284", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7102/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 24949, "message_id": "3AEDC35BD0A154C6B882", "sender": "user", "message_type": "text", "content": "D accord ya pas de soucis", "created_at": "2026-05-06T16:15:33.642499", "media_url": null, "media_mime_type": null}, {"id": 24950, "message_id": "3A52828FC22248A2FA61", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio, preserving the code-switching between Moroccan Darija and French:\n\n**Arabic Script (for Darija parts):**\n\"Oh bonjour, ça va? بخير؟ كلشي مزيان؟ صافي، pas de souci، d'accord. المهم حنا دابا en contact، وقت ما كان نقدر نجي ولا تصيفط ليا أنا إمتى la confirmation de rendez-vous، d'accord؟ Merci، bonne fin de journée.\"\n\n**Latin Script (for Darija parts):**\n\"Oh bonjour, ça va? Bekher? Koulchi mziyan? Safi, pas de souci, d’accord. Mohim hna daba en contact, waqt ma kan neqdar nji wlla tsifet liya ana imta la confirmation de rendez-vous, d’accord? Merci, bonne fin de journée.\"\n\n**Translation (for context):**\n\"Oh hello, how are you? Is everything good? Everything fine? Okay, no problem, alright. Anyway, we are in contact now, whenever it’s possible I can come or you send me when the appointment confirmation is, okay? Thanks, have a good rest of the day.\"", "created_at": "2026-05-06T16:16:02.751032", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7103/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 24953, "message_id": "3A78A61363216D4486EB", "sender": "user", "message_type": "text", "content": "D’accord inchalah merci bien", "created_at": "2026-05-06T16:17:10.054961", "media_url": null, "media_mime_type": null}, {"id": 27340, "message_id": "3AAA8D03BE4404D519EC", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-05-11T15:07:59.457829", "media_url": null, "media_mime_type": null}, {"id": 27341, "message_id": "bot_3AAA8D03BE4404D519EC_6514", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻", "created_at": "2026-05-11T15:08:27.652856", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيكوم 🙏🏻
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[{"id": 24666, "message_id": " [{"id": 24666, "message_id": "A5CD79E400D9D11350E97A8260267119", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم، لاباس بخير؟ نقدروا نعملوه لـ lundi؟", "created_at": "2026-05-06T11:31:47.113393", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7023/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 24667, "message_id": "A50D7A39B958F89A52C82736646870AA", "sender": "bot", "message_type": "voice", "content": "[Voice message] لا، ما نقدرش نقربو ليك بنهار، حيتاش عندي سيمانة كاملة عامرة.", "created_at": "2026-05-06T11:31:54.069667", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7024/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 24668, "message_id": "A56C4958260CA6F9C73A38D98387D2B4", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم، بخير، مزيان؟ صافي نعملو لك نهار الجمعة؟ خوا لي واحد l'rendez-vous مع الجمعة نعملو لك.", "created_at": "2026-05-06T11:32:19.765892", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7025/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 24690, "message_id": "3AF21CCCF8DFD4FB52B0", "sender": "user", "message_type": "text", "content": "D’accord", "created_at": "2026-05-06T11:52:17.304384", "media_url": null, "media_mime_type": null}, {"id": 24691, "message_id": "3A294D3AF718F05CF700", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-05-06T11:52:20.617937", "media_url": null, "media_mime_type": null}, {"id": 24694, "message_id": "A54ECCD3A2DCFA277F83355746C1645D", "sender": "bot", "message_type": "text", "content": "Marhba", "created_at": "2026-05-06T11:56:40.436309", "media_url": null, "media_mime_type": null}, {"id": 24943, "message_id": "3A4C498AD3626B688B1D", "sender": "user", "message_type": "text", "content": "D’accord", "created_at": "2026-05-06T16:15:02.341089", "media_url": null, "media_mime_type": null}, {"id": 24944, "message_id": "A5365874FC1DBAFDB19241C3E022AE55", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام أختي ف.ز. لاباس عليك بخير؟ شوفي أنا هضرت مع الدكتور ما غاديش يكون الجمعة، فالـ rdv غادي يرجع ليك نهار الثلاث كيف ما كان عندك فالأول، صافي؟\"\n\n**Latin Script (Transliteration):**\n\"Salam khti F.Z. Labas 3lik bikhir? Shufi ana hdert m3a doctor maghadish ikon jmou3a, fa le rdv ghadi yrj3 lek nhar t-tlat kif ma kan 3ndek f l-owl, safi?\"\n\n**Translation (for context):**\n\"Hi sister F.Z. Are you doing well? Look, I spoke with the doctor, it won't be on Friday, so the appointment will go back to Tuesday as you had it at first, okay?\"", "created_at": "2026-05-06T16:15:02.536194", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7101/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 24945, "message_id": "3A43D033A3EB519E2D50", "sender": "user", "message_type": "text", "content": "C’est noté", "created_at": "2026-05-06T16:15:02.595280", "media_url": null, "media_mime_type": null}, {"id": 24946, "message_id": "A56C3908B8902DB2BDE376010B5364E7", "sender": "bot", "message_type": "text", "content": "Mercii", "created_at": "2026-05-06T16:15:02.830731", "media_url": null, "media_mime_type": null}, {"id": 27344, "message_id": "3AA7BEED27B5010C75B0", "sender": "user", "message_type": "text", "content": "Je confirme", "created_at": "2026-05-11T15:10:31.412175", "media_url": null, "media_mime_type": null}, {"id": 27345, "message_id": "bot_3AA7BEED27B5010C75B0_4174", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation ! À très bientôt au cabinet إن شاء الله 😊", "created_at": "2026-05-11T15:11:09.618246", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre confirmation ! À très bi Merci beaucoup pour votre confirmation ! À très bientôt au cabinet إن شاء الله 😊...
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[{"id": 15900, "message_id": " [{"id": 15900, "message_id": "A5A6ABBCC835C8A2CEE1B8E18719F4F5", "sender": "bot", "message_type": "voice", "content": "[Voice message] The transcription of the audio is as follows:\n\n**Latin Script:**\n\"Alexi, ghir le rendez-vous d'barrah ghadi tfacture-ih lyoma, bghit ghir...\"\n\n**Arabic Script:**\n\"أليكسي، غير لو رونديفو د البارح غادي تفاكتوريه اليوم، بغيت غير...\"\n\n**Language Breakdown:**\n* **Alexi:** Name (Alexis).\n* **Ghir:** Just / Only (Darija).\n* **Le rendez-vous:** The appointment (French).\n* **D’barrah:** Of yesterday (Darija).\n* **Ghadi:** Will / Future marker (Darija).\n* **Tfacture-ih:** Bill it (French verb *facturer* with Darija conjugation).\n* **Lyoma:** Today (Darija).\n* **Bghit ghir:** I just wanted... (Darija).", "created_at": "2026-04-15T08:24:21.185442", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4151/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16371, "message_id": "3EB0B37D0B236B9EEB536A", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"Intraoral clinical photo showing the mandibular (lower) arch. A dental mirror is used to provide a clear view of the lower anterior and posterior teeth. The image shows a near-complete lower arch with good lighting and focus. The gingiva appears visible around the teeth. There is some visible buildup on the lower anterior teeth along the lingual surfaces, as well as observable wear, staining, and possible irregularities on certain posterior teeth. Dental retractors are used to keep lips and cheeks away, and the patient is wearing a blue bib.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_lower\",\n \"observation\": \"Teeth generally intact, with visible yellowish calculus or staining on the lingual surfaces. Mild crowding is present.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"Posterior teeth show some occlusal wear, with possible presence of composite restorations or moderate staining/discoloration, especially on the first and second premolars.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"lower", "created_at": "2026-04-15T16:44:15.051939", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4351/download", "media_mime_type": "image/jpeg"}, {"id": 16372, "message_id": "3EB0FBBD58E33BE6E87AF6", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral clinical photograph showing the mandibular (lower) arch viewed from above. The image is sharply focused and well-lit, utilizing a cheek and tongue retractor and dental mirror. All lower teeth from molars to incisors on both sides are visible. The tongue is partially visible at the bottom of the field. The mucosa appears moist and healthy with no obvious lesions. Some posterior teeth, particularly on the lower left, show discoloration and dark material suggestive of possible decay or large restoration failures. A few teeth have filling material. The gum tissue visible is generally pink and not swollen. There is evidence of plaque/calculus on some teeth.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left molars\",\n \"observation\": \"Discoloration and brownish areas, possible caries or stained fissures; filling material present on first molar. The distal molar shows extended areas of brown/yellow material, possibly caries or large restoration defect.\",\n \"severity_signal\": \"significant\"\n },\n {\n \"location\": \"lower_right molars\",\n \"observation\": \"Filling material visible on", "created_at": "2026-04-15T16:44:45.688520", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4352/download", "media_mime_type": "image/jpeg"}, {"id": 16373, "message_id": "3EB007016EA90F2F647F89", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a clear intraoral clinical photograph showing the lower dental arch and palate. The mouth is open with cheek retractors in place, providing a direct view of the mandibular teeth, gums, and part of the palate. Most teeth in the lower arch are visible, and both left and right posterior quadrants are observable. There are multiple dental restorations on the lower right quadrant, including what appears to be a metallic (amalgam) filling. The gum tissue appears mostly healthy and pink, with no major visible swelling or lesions. There is minor yellowish staining or wear on the incisal edges of the lower anterior teeth.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left\",\n \"observation\": \"Teeth appear to be intact with multiple posterior teeth present. Occlusal surfaces are visible and appear to have natural anatomy.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"lower_right\",\n \"observation\": \"Posterior teeth present including premolars and molars. One molar has a metallic (amalgam) restoration. Other teeth show natural morphology with no obvious large cavities or", "created_at": "2026-04-15T16:44:55.870840", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4353/download", "media_mime_type": "image/jpeg"}, {"id": 16374, "message_id": "3EB049EE4C63A98F658A59", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"Close-up intraoral image of upper and lower anterior and posterior teeth, with a cheek retractor in place. The upper and lower teeth and gums are clearly visible. The teeth show some degree of yellowish discoloration. Several teeth (mainly lower anteriors) have visible brown deposits near the gumline, likely calculus. The gums appear generally pink but there is evidence of localized redness, particularly around the lower anterior teeth. Mild gum recession is apparent on the lower front teeth. Some wear is visible on the incisal edges of the upper front teeth, and the lower front teeth have uneven margins. A dark restoration or carious lesion can be seen on a lower right molar. No dental appliances or braces are visible. No patient information is visible in the image.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Incisal edges of central incisors show enamel wear and minor chipping. Surfaces show diffuse yellowish discoloration and some white opacity.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Teeth with brownish", "created_at": "2026-04-15T16:45:08.105858", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4354/download", "media_mime_type": "image/jpeg"}, {"id": 16375, "message_id": "3EB04586D16CD759138D9A", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a close-up intraoral view of the upper and lower anterior and premolar teeth. The lips are retracted using cheek retractors, exposing the gingiva and teeth clearly. Both upper and lower arches are visible from first premolar to first premolar (some molars partially visible). Teeth show a yellowish hue, with noticeable brownish discoloration, particularly near the gum line and interproximal areas. There is visible accumulation of calculus and/or staining, especially on the lower anterior and upper lateral/canine areas. The gum tissue appears generally pink but shows mild swelling and irregularity along the marginal gingiva. There is visible crowding of the lower anteriors and a slight misalignment between upper and lower dental midlines. Some existing dental restorations (possible composite or amalgam) can be seen on upper right posterior teeth.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Yellowish color, mild wear on incisal edges, mild brown staining interproximally\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation", "created_at": "2026-04-15T16:45:26.324659", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4355/download", "media_mime_type": "image/jpeg"}, {"id": 16376, "message_id": "3ADC68E8868E7561FE98", "sender": "user", "message_type": "text", "content": "👍👍😔😔", "created_at": "2026-04-15T16:48:50.245469", "media_url": null, "media_mime_type": null}, {"id": 16377, "message_id": "3A2F81F8400E9E6A1B34", "sender": "user", "message_type": "text", "content": "Merci beaucoup", "created_at": "2026-04-15T16:48:55.720490", "media_url": null, "media_mime_type": null}, {"id": 16378, "message_id": "bot_3A2F81F8400E9E6A1B34_9432", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيكوم 🙏🏻 إذا احتاجيتو شي حاجة أخرى ولا استفسار، حنا رهن الإشارة ديالكوم.", "created_at": "2026-04-15T16:50:12.174547", "media_url": null, "media_mime_type": null}, {"id": 17864, "message_id": "3EB0A0E82493B8D9287AD9", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*SALIMA Lanjri*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mardi 12 mai 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 12 ماي 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-23T14:26:27.182552", "media_url": null, "media_mime_type": null}, {"id": 27349, "message_id": "3A61CC5DEC59053BDCB5", "sender": "user", "message_type": "text", "content": "Oui merci", "created_at": "2026-05-11T15:23:02.981288", "media_url": null, "media_mime_type": null}, {"id": 27350, "message_id": "bot_3A61CC5DEC59053BDCB5_5539", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي 😊 إذا احتاجيتو شي مساعدة أخرى، مرحبا بيكوم في أي وقت.", "created_at": "2026-05-11T15:23:17.070179", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي 😊 إذا احتاجيتو شي مساعدة أخرى، مرح مرحبا الله اودي 😊 إذا احتاجيتو شي مساعدة أخرى، مرحبا بيكوم في أي وقت....
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[{"id": 13997, "message_id": " [{"id": 13997, "message_id": "3EB0BB0D0B71EFCB653897", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BENMASSAOUD Sanae*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 25 avril 2026* à *12:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 25 أبريل 2026* على الساعة *12:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-11T12:24:27.001063", "media_url": null, "media_mime_type": null}, {"id": 13998, "message_id": "3EB0AD86FC4F76F9F370EF", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *500,00* dirhams (*Virement*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-7500,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-11T12:25:11.309857", "media_url": null, "media_mime_type": null}, {"id": 13999, "message_id": "3EB06B5D4FD78469B41095", "sender": "bot", "message_type": "document", "content": "2026041113245929.pdf", "created_at": "2026-04-11T12:25:29.165813", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3623/download", "media_mime_type": "application/pdf"}, {"id": 14000, "message_id": "3EB04C937B410D4CF9BD35", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *500,00* dirhams (*Virement*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-7500,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-11T12:25:42.293046", "media_url": null, "media_mime_type": null}, {"id": 14001, "message_id": "3EB006E288CAD1B0FE5596", "sender": "bot", "message_type": "document", "content": "2026041113252957.pdf", "created_at": "2026-04-11T12:26:05.158297", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3624/download", "media_mime_type": "application/pdf"}, {"id": 18643, "message_id": "3EB03E818DF3F849357741", "sender": "bot", "message_type": "image", "content": "Salut *BENMASSAOUD Sanae*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 25 avril 2026*\r\n🕘 Heure : *12:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.\r\n", "created_at": "2026-04-24T15:06:06.017763", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5169/download", "media_mime_type": "image/jpeg"}, {"id": 18676, "message_id": "AC92B0D9782B806FB57C4FF0E582C804", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-24T15:28:12.382492", "media_url": null, "media_mime_type": null}, {"id": 19171, "message_id": "3EB0D64AEAB651E3284431", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BENMASSAOUD Sanae*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 04 mai 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 4 ماي 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-25T12:41:05.341766", "media_url": null, "media_mime_type": null}, {"id": 22642, "message_id": "3EB09241D79DC20EE58639", "sender": "bot", "message_type": "image", "content": "Salut *BENMASSAOUD Sanae*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *lundi 04 mai 2026*\r\n🕘 Heure : *17:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.\r\n", "created_at": "2026-05-03T11:02:42.356848", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6439/download", "media_mime_type": "image/jpeg"}, {"id": 22661, "message_id": "AC9A81866DC11DB3FF7D75934AC71865", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-05-03T11:19:46.823807", "media_url": null, "media_mime_type": null}, {"id": 27361, "message_id": "ACA6D84B17D271F1EB05FFC7A62BD2B6", "sender": "user", "message_type": "text", "content": "Bonjour cv , 3afak fo9ach 3endi le prochaine RDV ??", "created_at": "2026-05-11T15:30:49.739439", "media_url": null, "media_mime_type": null}, {"id": 27366, "message_id": "bot_ACA6D84B17D271F1EB05FFC7A62BD2B6_5533", "sender": "bot", "message_type": "text", "content": "صراحة أنا مجرد مساعد آلي (روبو) وماعنديش إمكانية نشوف المواعيد الشخصية ديالكوم. غادي نبلغ الفريق الطبي ديالنا باش يتواصلوا معاكوم ويردوا عليكوم في أقرب وقت إن شاء الله. شكرا على تفهمكوم 🙏🏻", "created_at": "2026-05-11T15:31:06.263129", "media_url": null, "media_mime_type": null}]...
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صراحة أنا مجرد مساعد آلي (روبو) وماعنديش إمكانية ن صراحة أنا مجرد مساعد آلي (روبو) وماعنديش إمكانية نشوف المواعيد الشخصية ديالكوم. غادي نبلغ الفريق الطبي ديالنا باش يتواصلوا معاكوم ويردوا عليكوم في أقرب وقت إن شاء الله. شكرا على تفهمكوم 🙏🏻...
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[{"id": 26272, "message_id": " [{"id": 26272, "message_id": "A514EB3485AC4A2264F37531960CFA52", "sender": "bot", "message_type": "text", "content": "Ghanxof m3a dr rdv wnrpd elik", "created_at": "2026-05-09T11:10:07.792026", "media_url": null, "media_mime_type": null}, {"id": 26273, "message_id": "AC56D8FB66C9F8D8D724654250967F40", "sender": "user", "message_type": "text", "content": "Mercii", "created_at": "2026-05-09T11:10:14.010027", "media_url": null, "media_mime_type": null}, {"id": 26282, "message_id": "AC20DF11FDFD87274A1282EBE8612AB8", "sender": "user", "message_type": "text", "content": "Makrehtch a9rab we9t hit lkhedma w mberzet chwiya", "created_at": "2026-05-09T11:31:46.726711", "media_url": null, "media_mime_type": null}, {"id": 26283, "message_id": "A500AC0CA8208C3DCFABA1A53C2E4CEB", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-05-09T11:31:56.116245", "media_url": null, "media_mime_type": null}, {"id": 26284, "message_id": "A5BF0D5E8438EFF103A06167BFB69777", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"ها سي محمد، أنا غنجاوبك، الدكتور خدام، غير زعما يشوف الميساج هو غايجاوبني، صافي؟\"\n\n**Latin Script (Transcription):**\n\"Ha Si Mohammed, ana ghan-jawbek, d-docteur khaddam, ghir ze3ma y-chouf l-message houwa ghay-jawbni, safi?\"\n\n**English Translation (for context):**\n\"Here, Mr. Mohammed, I will answer you. The doctor is working; as soon as he sees the message, he will answer me, okay?\"", "created_at": "2026-05-09T11:32:13.302445", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7641/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 26285, "message_id": "AC0B749B3C308126670938F44A7DC5C8", "sender": "user", "message_type": "text", "content": "Chokran", "created_at": "2026-05-09T11:32:13.366242", "media_url": null, "media_mime_type": null}, {"id": 26297, "message_id": "A5F86E017010B737C9CC391783080B4E", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم محمد، صافي جيتي اليوم مع مع جوج وربع؟ حنا هاهنا كنتسناوك، مرحبا بك.", "created_at": "2026-05-09T11:58:05.931857", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7644/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 26298, "message_id": "AC5999CC51FAAD86E461F733916B10B9", "sender": "user", "message_type": "text", "content": "M3ayach kaymchi tbib", "created_at": "2026-05-09T12:01:12.989449", "media_url": null, "media_mime_type": null}, {"id": 26299, "message_id": "A5EBC690D395D1788CA4B7F3130F26DA", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija (using both Arabic and Latin scripts):\n\n### **Arabic Script:**\n\"راه كنت غادي نجي مع الجوج، غير زعما ديرنا ليرونديفو اليوم مع الجوج و ربع، باش متبقاش تسنى زعما تال نهار... تال السيمانة الماجية.\"\n\n### **Latin Script (Transcription):**\n\"Ra knt ghadi nji m3a l-jouj, ghir za3ma derna l-rendez-vous l-youma m3a l-jouj o rbe3, bach matbqach tsna za3ma tal nhar... tal s-simana l-majya.\"\n\n---\n**Translation (for context):**\n\"I was going to come at 2:00, but we just made the appointment today at 2:15, so you wouldn't have to wait until... until next week.\"", "created_at": "2026-05-09T12:01:32.687219", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7645/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 26318, "message_id": "AC5BAD68A5183270A58CFD52C538AD25", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-05-09T13:02:35.128012", "media_url": null, "media_mime_type": null}, {"id": 27364, "message_id": "ACE84D328F6F2B6AC91E7DBBB4549687", "sender": "user", "message_type": "text", "content": "Salam", "created_at": "2026-05-11T15:31:02.569163", "media_url": null, "media_mime_type": null}, {"id": 27367, "message_id": "bot_ACE84D328F6F2B6AC91E7DBBB4549687_301", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 مرحبا بيكوم! إذا عندكوم شي سؤال ولا محتاجين شي توضيح بخصوص الموعد ديال اليوم مع الجوج وربع، أنا هنا رهن الإشارة ديالكوم.", "created_at": "2026-05-11T15:31:40.754885", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله 😊 مرحبا بيكوم! إذا عندكوم وعليكم السلام ورحمة الله 😊 مرحبا بيكوم! إذا عندكوم شي سؤال ولا محتاجين شي توضيح بخصوص الموعد ديال اليوم مع الجوج وربع، أنا هنا رهن الإشارة ديالكوم....
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[{"id": 21675, "message_id": " [{"id": 21675, "message_id": "3A89B09EF8FF5ECD9EE8", "sender": "user", "message_type": "text", "content": "Thank you", "created_at": "2026-05-01T14:39:40.377539", "media_url": null, "media_mime_type": null}, {"id": 21723, "message_id": "A5942E3E565C0D1B13F47F4526362D5F", "sender": "bot", "message_type": "text", "content": "Ok welcome", "created_at": "2026-05-01T16:50:51.147203", "media_url": null, "media_mime_type": null}, {"id": 21754, "message_id": "3A10E2BBB5A246B3679E", "sender": "user", "message_type": "text", "content": "Ok yes tomorrow works for me see you at 1:30", "created_at": "2026-05-01T18:11:54.702045", "media_url": null, "media_mime_type": null}, {"id": 21756, "message_id": "A54A39536D834D377F41FB56ECCE2951", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-05-01T18:18:13.072872", "media_url": null, "media_mime_type": null}, {"id": 22265, "message_id": "3A14C3E9452EACA3D1A3", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*THOMAS JR Marcus wiley*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 02 mai 2026* à *14:00* .\r\nEn cas d'empêchement, veuil...</reply_to> Ok", "created_at": "2026-05-02T11:34:59.752737", "media_url": null, "media_mime_type": null}, {"id": 22267, "message_id": "3A6AAB6DD22F8936C977", "sender": "user", "message_type": "text", "content": "1:30 or 2?", "created_at": "2026-05-02T11:35:51.960834", "media_url": null, "media_mime_type": null}, {"id": 22268, "message_id": "A5AD7DADDD457976E00314BEA1DADF71", "sender": "bot", "message_type": "text", "content": "14h00", "created_at": "2026-05-02T11:36:05.493361", "media_url": null, "media_mime_type": null}, {"id": 22269, "message_id": "3A2A36E053431BC4CEDC", "sender": "user", "message_type": "text", "content": "Ok thank you", "created_at": "2026-05-02T11:36:15.063023", "media_url": null, "media_mime_type": null}, {"id": 22299, "message_id": "3A3A76CD8D4E27252645", "sender": "user", "message_type": "text", "content": "Hi I am here the front door is locked", "created_at": "2026-05-02T13:04:45.043541", "media_url": null, "media_mime_type": null}, {"id": 22300, "message_id": "A50293A6F920D5C7D15ED8B26FEF5297", "sender": "bot", "message_type": "text", "content": "2 sec", "created_at": "2026-05-02T13:04:56.267045", "media_url": null, "media_mime_type": null}, {"id": 27375, "message_id": "3A650225452D150914FD", "sender": "user", "message_type": "text", "content": "Hi, is it possible to change the date to Friday", "created_at": "2026-05-11T15:33:50.511188", "media_url": null, "media_mime_type": null}, {"id": 27378, "message_id": "bot_3A650225452D150914FD_174", "sender": "bot", "message_type": "text", "content": "Of course! 😊 Just to confirm, do you prefer Friday morning or afternoon? And could you please provide your full name so I can forward your request to the team?\n\nPlease note: your appointment will only be confirmed after our team contacts you directly 🙏🏻", "created_at": "2026-05-11T15:34:03.823581", "media_url": null, "media_mime_type": null}]...
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Of course! 😊 Just to confirm, do you prefer Friday Of course! 😊 Just to confirm, do you prefer Friday morning or afternoon? And could you please provide your full name so I can forward your request to the team?
Please note: your appointment will only be confirmed after our team contacts you directly 🙏🏻...
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[{"id": 27395, "message_id": " [{"id": 27395, "message_id": "3AED3C5B88437D7ED1A2", "sender": "user", "message_type": "text", "content": "OUI", "created_at": "2026-05-11T15:56:31.795546", "media_url": null, "media_mime_type": null}, {"id": 27396, "message_id": "bot_3AED3C5B88437D7ED1A2_5248", "sender": "bot", "message_type": "text", "content": "Merci pour votre réponse 😊 Pouvez-vous me donner votre nom complet, s’il vous plaît ?", "created_at": "2026-05-11T15:56:44.292095", "media_url": null, "media_mime_type": null}]...
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Merci pour votre réponse 😊 Pouvez-vous me donner v Merci pour votre réponse 😊 Pouvez-vous me donner votre nom complet, s’il vous plaît ?...
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[{"id": 27395, "message_id": " [{"id": 27395, "message_id": "3AED3C5B88437D7ED1A2", "sender": "user", "message_type": "text", "content": "OUI", "created_at": "2026-05-11T15:56:31.795546", "media_url": null, "media_mime_type": null}, {"id": 27396, "message_id": "bot_3AED3C5B88437D7ED1A2_5248", "sender": "bot", "message_type": "text", "content": "Merci pour votre réponse 😊 Pouvez-vous me donner votre nom complet, s’il vous plaît ?", "created_at": "2026-05-11T15:56:44.292095", "media_url": null, "media_mime_type": null}, {"id": 27397, "message_id": "3A94373005A69EB41A9E", "sender": "user", "message_type": "text", "content": "Helene Liebenau", "created_at": "2026-05-11T15:57:11.881962", "media_url": null, "media_mime_type": null}, {"id": 27399, "message_id": "bot_3A94373005A69EB41A9E_6771", "sender": "bot", "message_type": "text", "content": "Merci Helene ! Pour finaliser la demande, pouvez-vous préciser le type de soin ou la raison de votre visite, ainsi que vos disponibilités pour le rendez-vous ?", "created_at": "2026-05-11T15:57:27.441729", "media_url": null, "media_mime_type": null}]...
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Merci Helene ! Pour finaliser la demande, pouvez-v Merci Helene ! Pour finaliser la demande, pouvez-vous préciser le type de soin ou la raison de votre visite, ainsi que vos disponibilités pour le rendez-vous ?...
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[{"id": 19204, "message_id": " [{"id": 19204, "message_id": "3EB0117D4133520EA93ED1", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-quality intraoral clinical photo showing the left side of a patient's mouth. A cheek retractor is used for better visibility. The upper and lower left posterior teeth are visible, with orthodontic brackets and archwires attached to the teeth. The brackets appear to be a mix of ceramic (on upper anterior/pre-molar teeth) and metal (on molars and possibly some premolars). The gingival tissue is visible, appearing pink and moist, with some brownish discoloration visible on the upper gums adjacent to the teeth. The teeth display varying shades of enamel, with some yellowish discoloration and light plaque accumulation observable. There is no visible severe swelling, trauma, or soft tissue ulceration in the visible area.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_left\",\n \"observation\": \"Orthodontic brackets and archwire attached. Enamel appears yellowish with some areas of mild plaque. No obvious fractures or large cavities visible.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"lower_left\",\n \"observation\": \"Orthodontic brackets and archwire present.", "created_at": "2026-04-25T13:32:19.826788", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5370/download", "media_mime_type": "image/jpeg"}, {"id": 19205, "message_id": "3EB04773EF37AC5CFF1007", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral clinical photo showing the anterior maxillary and mandibular teeth in occlusion (mouth open, lips retracted). Both ceramic (tooth-colored) and metallic orthodontic brackets with an archwire are present on both upper and lower teeth. The teeth are moderately to significantly crowded, especially in the upper anterior region, with visible misalignment, rotations, and overlapping. The enamel appears yellowish with staining or discoloration on multiple teeth, particularly on the upper incisors and canines. The gums appear generally pink, but there are areas with a slightly erythematous or inflamed appearance, especially in the upper and lower anterior regions. No overt ulcers or lesions are visible. Some calculus and plaque can be observed near the gingival margins of several teeth.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Crowded and misaligned upper anterior teeth with visible yellowish discoloration and some plaque buildup. Brackets and archwire present.\",\n \"severity_signal\": \"moderate\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Lower anterior teeth show crowd", "created_at": "2026-04-25T13:32:20.529983", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5371/download", "media_mime_type": "image/jpeg"}, {"id": 19206, "message_id": "3EB0D26450114E7A34E656", "sender": "bot", "message_type": "text", "content": "WENDEL", "created_at": "2026-04-25T13:32:21.747674", "media_url": null, "media_mime_type": null}, {"id": 19242, "message_id": "2A72C366D2AB1363A976", "sender": "user", "message_type": "text", "content": "شكرا لكم", "created_at": "2026-04-25T14:26:34.314017", "media_url": null, "media_mime_type": null}, {"id": 19267, "message_id": "A5A5D6C1BD6FD3A1DF92FC09C90327C9", "sender": "bot", "message_type": "text", "content": "Dr khadam ?", "created_at": "2026-04-25T17:27:28.768733", "media_url": null, "media_mime_type": null}, {"id": 19271, "message_id": "A56BBCE4301C5E21B4FEADF51F93D17C", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم دكتور، لاباس بخير؟ غي سمح ليا دكتور صونيت عليك بالغلط.", "created_at": "2026-04-25T17:33:08.522880", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5404/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23350, "message_id": "A589E56BF828465A9B43D1E42CCC05E9", "sender": "bot", "message_type": "voice", "content": "[Voice message] بالطبع، إليك التفريغ الكامل للمقطع الصوتي بالدارجة المغربية:\n\n\"السلام عليكم دكتور، كيف بقيتي هانية لاباس بخير الصحة لاباس؟ دكتور عافاك بالنسبة لديك الحالة ديال داك الوليد سفيان بغدادي اللي الجْدورة تْكالو لو ولا مَاشِي جْدورة، أختو كتسقسيني شنو الحل شنو غنعملو معاه دابا؟\"", "created_at": "2026-05-04T13:29:33.101804", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6544/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23353, "message_id": "2ADD9456C3EF1CE767EB", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio in Arabic script:\n\n\"وا اختي لاباس بخير مزيان؟ واه، المهم داك الولد ديال العرائش مسكين ياك إيوا، أنا شرحت ليكم الأمور، دابا نتاصل بداك دكتور هيثم ونشوفو شنو غادي نديرو فهمتي؟ المهم أنا غادي نحاول نتاصل بيه ونشوفو كفاش غادي نحلو المشكل. واخا أنا شرحت ليك داك نهار المشكل، صافي صافي أنا نذاكر مع دكتور هيثم ونرد عليك. جمعة، حتى لعشية ونتاصلو نهضرو directement في التيليفون ونشوفو كيفاش غادي نحلو داكشي. يلاه شكرا أختي شكرا.\"", "created_at": "2026-05-04T13:30:47.974754", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6545/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23355, "message_id": "A5D2402A87F06EB80740AF71E57BBED1", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script (Darija):**\nصافي أ دكتور، وخا شكراً بزاف، الله يخليك.\n\n**Latin Script (Darija):**\nSafi a doteur, wakha chokran bzaf, lah ykhalik.\n\n**Translation (for context):**\n\"Alright Doctor, okay thank you very much, God bless you.\"", "created_at": "2026-05-04T13:33:46.510667", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6546/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 25945, "message_id": "A52D55BEC72A5FC689292D52B838A0A7", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\"السلام عليكم دكتورة، كيفتي مزيانة؟ بخير؟ كنتمنى تكوني بخير وعلى خير. دكتورة، ديك لباصيونط ختو ديال سفيان بقالي كتسولني أمادرى واش باقي لورطوجيني (l'orthogénie) ياك دكتورة؟ على حساب الحل اللي قلتي غاتعملي له.\"\n\n**Latin Script (Transliteration):**\n\"Salam oualikoum doktora, kifti mziyana? bikhir? kantmenna tkouni bikhir wa 3la khir. Doktora, dik l'patiente khtou dyal Soufiane Baqqali katsowlani amadra wach baqi l'orthogénie yak doktora? 3la hsab l'hal li gulti ghat3mli lou.\"", "created_at": "2026-05-08T14:14:04.221580", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7533/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27417, "message_id": "2A37D6DAA88F7B784E5E", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم أختي صفاء بخير، سمحي ليا ما رديتش عليك، أنا كنت أصلا مسافر فهمتي مبرزط واحد شوية كان عندي des engagements. على العموم بالنسبة لـ le cas أنا قلت لك أنا ملي نجي إن شاء الله هاد هدا وغادي نݣلس مع دكتور هيثم ونتذاكرو فهاد الأمر هدا حيت هاداك خصو consentement éclairé يعني خص شي حاجة مكتوبة تكون مكتوبة حيت هاداك le patient فيه le risque بزاف. أنا غادي هدا ملي نجي إن شاء الله الجمعة ولا هدا غادي نݣلس أنا ودكتور هيثم ونتذاكرو فداك الأمر داك le cas حيت باش تخدم الفوق c’est très difficile، باقي نقدر نقاد السفلاني نقادولو واحد شوية بلا ما نحرك السنان بزاف ماعنديش مشكل، بالنسبة للفوقاني راه c’est difficile يعني فيه le risque شوية ديال le risque. صافي؟ أنا ملي غادي نجي مع دكتور هيثم غادي نتذاكر أنا وياه ونݣلسو نناقشو هاد الأمر مزيان كيفاش غادي نحلو هاد المشكل. يلاه أختي وسمحي ليا بزاف كان عندي des engagements بزاف هاد le week-end ما قدرتش نرد عليك. يلاه شكرا أختي.", "created_at": "2026-05-11T16:09:15.619592", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7895/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27418, "message_id": "bot_2A37D6DAA88F7B784E5E_4348", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-05-11T16:10:38.591558", "media_url": null, "media_mime_type": null}]...
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فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراي فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻...
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[{"id": 23934, "message_id": " [{"id": 23934, "message_id": "A5610D499821DC6382DDBB93842A06EB", "sender": "bot", "message_type": "text", "content": "Maxi moxkil ana nwsal nsayftlk", "created_at": "2026-05-05T08:16:01.449496", "media_url": null, "media_mime_type": null}, {"id": 23935, "message_id": "A5DD7A087DD48F50E7AA311FDBE5C3B1", "sender": "bot", "message_type": "text", "content": "Xni 3tak", "created_at": "2026-05-05T08:16:05.221318", "media_url": null, "media_mime_type": null}, {"id": 23943, "message_id": "3ABEA81BF0860F508520", "sender": "user", "message_type": "text", "content": "Fkarni f ismek", "created_at": "2026-05-05T08:24:22.792488", "media_url": null, "media_mime_type": null}, {"id": 23944, "message_id": "3AB3D08306D6B3B36469", "sender": "user", "message_type": "text", "content": "Nsito hhh", "created_at": "2026-05-05T08:24:25.832758", "media_url": null, "media_mime_type": null}, {"id": 23946, "message_id": "3A3A081E25C7A7444F92", "sender": "user", "message_type": "text", "content": "<reply_to>Xni 3tak</reply_to> Safi hit barah kan kihrakniii", "created_at": "2026-05-05T08:24:59.992919", "media_url": null, "media_mime_type": null}, {"id": 23947, "message_id": "3A7178131F8E39302F63", "sender": "user", "message_type": "text", "content": "U kolii shehal supplément li kali si ousama anzid", "created_at": "2026-05-05T08:25:15.037732", "media_url": null, "media_mime_type": null}, {"id": 23948, "message_id": "A5C5DCB0E86DFC25A725B4A3EFA52F2B", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script) with the French terminology included:\n\n**\"وه، منين غادي نسالو، نفكو هادشي كامل، صافي؟ وأنا بعدا باقي ما قادينا كاع الثمن، ولكن ماشي مشكل، زعما حنا ما غانختلفوش. دابا أهم حاجة هي l'ordonnance، نمشيو نشوفو غير باش نعطيها الوقت.\"**\n\n**Transliteration (Latin Script):**\n\"W-ah, mnin ghadi nsalu, nfuku hadchi kamal, safi? O ana b3da baqi ma qadina ga3 t-taman, walakin machi muchkil, za3ma hna ma ghan-khtalfuch. Daba aham haja hiya l'ordonnance, nmchiw nchufu ghir bach n3tiha l-weqt.\"", "created_at": "2026-05-05T08:27:15.942084", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6741/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23954, "message_id": "3AB89501D47DB7E27780", "sender": "user", "message_type": "text", "content": "Safe alfena", "created_at": "2026-05-05T08:40:34.417871", "media_url": null, "media_mime_type": null}, {"id": 23958, "message_id": "A5B163F85D271C08847FDC07E671D6AF", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"ها هو، وخرّج ليك الدّوا د الحريق، وفين نشري عليه، صافي.\"\n\n**Latin Script (Transliteration):**\n\"Ha huwa, w khrej lik ed-dwa d l-hriq, o fin n-shri elih, safi.\"\n\n**English Translation (for context):**\n\"Here it is, and he prescribed the pain medication for you, and where I should buy it from, okay.\"", "created_at": "2026-05-05T08:49:11.056039", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6744/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23970, "message_id": "3A964E4594BBC35BE3E1", "sender": "user", "message_type": "text", "content": "Safee", "created_at": "2026-05-05T08:59:19.189607", "media_url": null, "media_mime_type": null}, {"id": 27419, "message_id": "3A53B65E2ED885822194", "sender": "user", "message_type": "text", "content": "5 min", "created_at": "2026-05-11T16:10:46.310045", "media_url": null, "media_mime_type": null}, {"id": 27422, "message_id": "bot_3A53B65E2ED885822194_9917", "sender": "bot", "message_type": "text", "content": "شكرا على التوضيح Oumaima. الفريق الطبي غادي يتواصل معكوم قريبا باش يجاوبوك على الدوا وفين تقدري تشريه إن شاء الله. إذا كان الألم كيزيد بزاف، تقدري تتصلي مباشرة على: +212 660-022-263", "created_at": "2026-05-11T16:11:19.794516", "media_url": null, "media_mime_type": null}]...
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شكرا على التوضيح Oumaima. الفريق الطبي غادي يتواصل شكرا على التوضيح Oumaima. الفريق الطبي غادي يتواصل معكوم قريبا باش يجاوبوك على الدوا وفين تقدري تشريه إن شاء الله. إذا كان الألم كيزيد بزاف، تقدري تتصلي مباشرة على: +212 660-022-263...
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[{"id": 27428, "message_id": " [{"id": 27428, "message_id": "dev_media_a81054007a8642999f0eb51ccad09861", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:**\nالسلام ختي، صافا، مزيان؟ عافاك واش كديرو l’orthodontie؟ Merci.\n\n**Latin Script:**\n\"Salam khti, ça va, mzyan? Afak wach kaddiro l'orthodontie? Merci.\"\n\n**Translation (for context):**\n\"Hello sister, are you okay, good? Please, do you do orthodontics? Thank you.\"", "created_at": "2026-05-11T16:25:51.725176", "media_url": "/api/v1/chatbots/51/knowledge-bases/media/files/7897/download", "media_mime_type": "audio/webm;codecs=opus"}, {"id": 27429, "message_id": "bot_dev_media_a81054007a8642999f0eb51ccad09861_6201", "sender": "bot", "message_type": "text", "content": "نعم، كنقدمو l’orthodontie باستخدام تقنية Invisalign في APEX Dental Clinic بطنجة، معتمدين على أحدث التقنيات للحصول على نتائج طبيعية ودائمة. واش بغيتو نحجزو ليكوم موعد مع Dr. Reda Saoui؟", "created_at": "2026-05-11T16:26:18.366441", "media_url": null, "media_mime_type": null}]...
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نعم، كنقدمو l’orthodontie باستخدام تقنية Invisalig نعم، كنقدمو l’orthodontie باستخدام تقنية Invisalign في APEX Dental Clinic بطنجة، معتمدين على أحدث التقنيات للحصول على نتائج طبيعية ودائمة. واش بغيتو نحجزو ليكوم موعد مع Dr. Reda Saoui؟...
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[{"id": 25097, "message_id": " [{"id": 25097, "message_id": "3A8ECF6977D87B38393A", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (Arabic script):\n\n**\"إن شاء الله نتمنى غدا يعني يردوا عليك باش تهدر معاه، ما كاينشي حتى صافي، غادي تجي ماما معاه وتشوف شي حل.\"**\n\n**Latin Script (Transliteration):**\n\"Inshallah ntmenna ghedda ya’ni yreddou ‘lik bash thdar m’ah, ma kaynchi hta safi, ghadi tji mama m’ah ou tchouf chi hall.\"", "created_at": "2026-05-06T19:04:04.565674", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7168/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 25104, "message_id": "A5BC1C8E1EC3629F232BC0DB056C5732", "sender": "bot", "message_type": "voice", "content": "[Voice message] أسماء، شوفي أنا هضرت مع نبيل، قالك هو عندو لي فوطو ديالو، خاد داكشي كامل كيأناليزي مع واحد لابوراتوار كيعرفو باش يعرف الحل المناسب لهاد شي كامل، وهو غادي يرد عليك فأقرب وقت، صافي؟ كوني هانية.", "created_at": "2026-05-06T19:09:49.114896", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7172/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 25910, "message_id": "3AD0DC826D780820B97C", "sender": "user", "message_type": "text", "content": "سلام عليكم", "created_at": "2026-05-08T13:03:48.415484", "media_url": null, "media_mime_type": null}, {"id": 25911, "message_id": "bot_3AD0DC826D780820B97C_7178", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله! إذا كان عندك أي سؤال أو محتاجة شي توضيح إضافي، مرحبا بك في أي وقت.", "created_at": "2026-05-08T13:04:53.725053", "media_url": null, "media_mime_type": null}, {"id": 25912, "message_id": "A5B00CE6FD102787E279094E532678A2", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام أسماء، كيفنتي مزيانة؟ بخير؟ الصحة لاباس؟", "created_at": "2026-05-08T13:05:02.950769", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7526/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 25913, "message_id": "3AB7FA5B14E947C99DE8", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija (Arabic script):\n\n**الحمد لله أختي الله يحفظك، حنايا بخير. آمدرا واش باقي الدّمارة عليك؟ وحيت يعني الأمر بسيط هادشي كامل كياخد الوقت.**\n\n***\n\n**Latin Script (Phonetic):**\n*Alhamdulillah khti Allah yhfdk, hnaya bikhir. Amdra wash baqi dmmara 3lik? Wa hitach ya3ni l’amr basit, hadshi kaml kayakhod lwaqt.*", "created_at": "2026-05-08T13:05:39.322312", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7527/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 25944, "message_id": "A50D233EA93A10CABC6948DCF24581AD", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nأسماء، كيف درتي مزيانة ولا لا؟ باقي مادرتي عليا. أنا غنعاود نهضر معاه دابا ونرد عليك.\n\n**Latin Script:**\nAsmaa, kif derti meziana wla la? Baqi ma derti 3liya. Ana ran3awed nhdar m3ah daba wnrd 3lik.\n\n**English Translation (for context):**\n\"Asmaa, how are you doing, good or not? You still haven't gotten back to me. I'm going to talk to him again now and get back to you.\"", "created_at": "2026-05-08T14:13:40.358342", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7532/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 25954, "message_id": "3A4970BDFBB0D314A959", "sender": "user", "message_type": "voice", "content": "[Voice message] أه كولشي هيدا، كولشي بالحلف على لسانك، كولشي بزاف يعني، هترد عليا حيتاش التحاليل كنعملوهم كيمشيو حتى لفرنسا، كيجيو كيردوا علينا فالسيمانة.", "created_at": "2026-05-08T14:41:46.297341", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7538/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 25956, "message_id": "A58F097E150BDDEE78554AEF5718F6EC", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (incorporating the French word used):\n\n**Arabic Script:**\n\"فهمتك، والحمد لله ما زال ما حناش ما فاهمينش الخدمة د لبيوتيك لا نتا لا أنا، فهادشي تيخصو الصبر، فهمتي كيفاش؟ فلهذا هو غيعاود ليا وأنا غنرد عليك.\"\n\n**Latin Script (Transliteration):**\n\"Fhemtek, w lhamdullah mazal ma hnach ma fahminch l’khidma d bureautique la nta la ana, f hadchi tikhasso sbar, fhemti kifach? F lihada houwa ghay3awed liya w ana ghan roud 3lik.\"\n\n**Key Vocabulary Notes:**\n* **لبيوتيك (Bureautique):** A French term referring to office automation or software (like Word, Excel, etc.).\n* **ما حناش ما فاهمينش:** A common Moroccan phrasing used here to mean \"we don't quite understand yet.\"\n* **غنرد عليك:** I will get back to you / I will reply to you.", "created_at": "2026-05-08T14:47:14.251630", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7540/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 25957, "message_id": "3A0B12B20E56B6FF1245", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**\"متفقة معاك، يخص الصبر والطبيب، أنا ما غنهضمش خدمتو، عليها ثمان شهور والعايل خدامين لو في فمو ما كاينة والو، زائد شهرين كانمشيو ونجيو ما كاينة حتى حاجة، هي عشر شهور، يعني هذا ماشي غير صبر.\"**", "created_at": "2026-05-08T14:48:39.892631", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7541/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27432, "message_id": "3AE8185DEAF3EB3E2837", "sender": "user", "message_type": "text", "content": "؟", "created_at": "2026-05-11T16:27:21.944657", "media_url": null, "media_mime_type": null}, {"id": 27433, "message_id": "bot_3AE8185DEAF3EB3E2837_2537", "sender": "bot", "message_type": "text", "content": "فهمتك بزاف أختي، وعذراً على هاد الإحساس اللي عندك. غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله باش يوضحوا ليك الوضعية ويجاوبوك على أي تساؤلات عندك.", "created_at": "2026-05-11T16:28:18.529405", "media_url": null, "media_mime_type": null}]...
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فهمتك بزاف أختي، وعذراً على هاد الإحساس اللي عندك. فهمتك بزاف أختي، وعذراً على هاد الإحساس اللي عندك. غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله باش يوضحوا ليك الوضعية ويجاوبوك على أي تساؤلات عندك....
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[{"id": 27428, "message_id": " [{"id": 27428, "message_id": "dev_media_a81054007a8642999f0eb51ccad09861", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:**\nالسلام ختي، صافا، مزيان؟ عافاك واش كديرو l’orthodontie؟ Merci.\n\n**Latin Script:**\n\"Salam khti, ça va, mzyan? Afak wach kaddiro l'orthodontie? Merci.\"\n\n**Translation (for context):**\n\"Hello sister, are you okay, good? Please, do you do orthodontics? Thank you.\"", "created_at": "2026-05-11T16:25:51.725176", "media_url": "/api/v1/chatbots/51/knowledge-bases/media/files/7897/download", "media_mime_type": "audio/webm;codecs=opus"}, {"id": 27429, "message_id": "bot_dev_media_a81054007a8642999f0eb51ccad09861_6201", "sender": "bot", "message_type": "text", "content": "نعم، كنقدمو l’orthodontie باستخدام تقنية Invisalign في APEX Dental Clinic بطنجة، معتمدين على أحدث التقنيات للحصول على نتائج طبيعية ودائمة. واش بغيتو نحجزو ليكوم موعد مع Dr. Reda Saoui؟", "created_at": "2026-05-11T16:26:18.366441", "media_url": null, "media_mime_type": null}, {"id": 27452, "message_id": "dev_msg_7ea0a3d7d5ab4d3e8dddb810e7c5473d", "sender": "user", "message_type": "text", "content": "Ouiii", "created_at": "2026-05-11T16:36:28.051260", "media_url": null, "media_mime_type": null}, {"id": 27453, "message_id": "bot_dev_msg_7ea0a3d7d5ab4d3e8dddb810e7c5473d_3903", "sender": "bot", "message_type": "text", "content": "Pour réserver un rendez-vous pour l'orthodontie, j'ai besoin de quelques informations supplémentaires. Pouvez-vous me donner votre nom complet et votre préférence pour le créneau horaire (matin ou après-midi) ?", "created_at": "2026-05-11T16:36:41.553787", "media_url": null, "media_mime_type": null}]...
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Pour réserver un rendez-vous pour l'orthodonti Pour réserver un rendez-vous pour l'orthodontie, j'ai besoin de quelques informations supplémentaires. Pouvez-vous me donner votre nom complet et votre préférence pour le créneau horaire (matin ou après-midi) ?...
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[{"id": 27428, "message_id": " [{"id": 27428, "message_id": "dev_media_a81054007a8642999f0eb51ccad09861", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:**\nالسلام ختي، صافا، مزيان؟ عافاك واش كديرو l’orthodontie؟ Merci.\n\n**Latin Script:**\n\"Salam khti, ça va, mzyan? Afak wach kaddiro l'orthodontie? Merci.\"\n\n**Translation (for context):**\n\"Hello sister, are you okay, good? Please, do you do orthodontics? Thank you.\"", "created_at": "2026-05-11T16:25:51.725176", "media_url": "/api/v1/chatbots/51/knowledge-bases/media/files/7897/download", "media_mime_type": "audio/webm;codecs=opus"}, {"id": 27429, "message_id": "bot_dev_media_a81054007a8642999f0eb51ccad09861_6201", "sender": "bot", "message_type": "text", "content": "نعم، كنقدمو l’orthodontie باستخدام تقنية Invisalign في APEX Dental Clinic بطنجة، معتمدين على أحدث التقنيات للحصول على نتائج طبيعية ودائمة. واش بغيتو نحجزو ليكوم موعد مع Dr. Reda Saoui؟", "created_at": "2026-05-11T16:26:18.366441", "media_url": null, "media_mime_type": null}, {"id": 27452, "message_id": "dev_msg_7ea0a3d7d5ab4d3e8dddb810e7c5473d", "sender": "user", "message_type": "text", "content": "Ouiii", "created_at": "2026-05-11T16:36:28.051260", "media_url": null, "media_mime_type": null}, {"id": 27453, "message_id": "bot_dev_msg_7ea0a3d7d5ab4d3e8dddb810e7c5473d_3903", "sender": "bot", "message_type": "text", "content": "Pour réserver un rendez-vous pour l'orthodontie, j'ai besoin de quelques informations supplémentaires. Pouvez-vous me donner votre nom complet et votre préférence pour le créneau horaire (matin ou après-midi) ?", "created_at": "2026-05-11T16:36:41.553787", "media_url": null, "media_mime_type": null}, {"id": 27465, "message_id": "dev_msg_994c1725c5d642b18fc44112336f3258", "sender": "user", "message_type": "text", "content": "amine je veux le matin", "created_at": "2026-05-11T16:41:43.615781", "media_url": null, "media_mime_type": null}, {"id": 27466, "message_id": "bot_dev_msg_994c1725c5d642b18fc44112336f3258_7689", "sender": "bot", "message_type": "text", "content": "Nous avons de la disponibilité le mardi 12 mai à 09h00 ou à 09h30. Lequel vous convient le mieux ?", "created_at": "2026-05-11T16:42:00.055769", "media_url": null, "media_mime_type": null}]...
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Nous avons de la disponibilité le mardi 12 mai à 0 Nous avons de la disponibilité le mardi 12 mai à 09h00 ou à 09h30. Lequel vous convient le mieux ?...
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[{"id": 27428, "message_id": " [{"id": 27428, "message_id": "dev_media_a81054007a8642999f0eb51ccad09861", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:**\nالسلام ختي، صافا، مزيان؟ عافاك واش كديرو l’orthodontie؟ Merci.\n\n**Latin Script:**\n\"Salam khti, ça va, mzyan? Afak wach kaddiro l'orthodontie? Merci.\"\n\n**Translation (for context):**\n\"Hello sister, are you okay, good? Please, do you do orthodontics? Thank you.\"", "created_at": "2026-05-11T16:25:51.725176", "media_url": "/api/v1/chatbots/51/knowledge-bases/media/files/7897/download", "media_mime_type": "audio/webm;codecs=opus"}, {"id": 27429, "message_id": "bot_dev_media_a81054007a8642999f0eb51ccad09861_6201", "sender": "bot", "message_type": "text", "content": "نعم، كنقدمو l’orthodontie باستخدام تقنية Invisalign في APEX Dental Clinic بطنجة، معتمدين على أحدث التقنيات للحصول على نتائج طبيعية ودائمة. واش بغيتو نحجزو ليكوم موعد مع Dr. Reda Saoui؟", "created_at": "2026-05-11T16:26:18.366441", "media_url": null, "media_mime_type": null}, {"id": 27452, "message_id": "dev_msg_7ea0a3d7d5ab4d3e8dddb810e7c5473d", "sender": "user", "message_type": "text", "content": "Ouiii", "created_at": "2026-05-11T16:36:28.051260", "media_url": null, "media_mime_type": null}, {"id": 27453, "message_id": "bot_dev_msg_7ea0a3d7d5ab4d3e8dddb810e7c5473d_3903", "sender": "bot", "message_type": "text", "content": "Pour réserver un rendez-vous pour l'orthodontie, j'ai besoin de quelques informations supplémentaires. Pouvez-vous me donner votre nom complet et votre préférence pour le créneau horaire (matin ou après-midi) ?", "created_at": "2026-05-11T16:36:41.553787", "media_url": null, "media_mime_type": null}, {"id": 27465, "message_id": "dev_msg_994c1725c5d642b18fc44112336f3258", "sender": "user", "message_type": "text", "content": "amine je veux le matin", "created_at": "2026-05-11T16:41:43.615781", "media_url": null, "media_mime_type": null}, {"id": 27466, "message_id": "bot_dev_msg_994c1725c5d642b18fc44112336f3258_7689", "sender": "bot", "message_type": "text", "content": "Nous avons de la disponibilité le mardi 12 mai à 09h00 ou à 09h30. Lequel vous convient le mieux ?", "created_at": "2026-05-11T16:42:00.055769", "media_url": null, "media_mime_type": null}, {"id": 27470, "message_id": "dev_msg_19d0c3c6e82243b6b91c7291761b6790", "sender": "user", "message_type": "text", "content": "9 :30", "created_at": "2026-05-11T16:45:44.378304", "media_url": null, "media_mime_type": null}, {"id": 27471, "message_id": "bot_dev_msg_19d0c3c6e82243b6b91c7291761b6790_3188", "sender": "bot", "message_type": "text", "content": "Parfait, pouvez-vous me donner votre date de naissance pour finaliser la réservation ?", "created_at": "2026-05-11T16:45:55.904937", "media_url": null, "media_mime_type": null}]...
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Parfait, pouvez-vous me donner votre date de naiss Parfait, pouvez-vous me donner votre date de naissance pour finaliser la réservation ?...
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[{"id": 27428, "message_id": " [{"id": 27428, "message_id": "dev_media_a81054007a8642999f0eb51ccad09861", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:**\nالسلام ختي، صافا، مزيان؟ عافاك واش كديرو l’orthodontie؟ Merci.\n\n**Latin Script:**\n\"Salam khti, ça va, mzyan? Afak wach kaddiro l'orthodontie? Merci.\"\n\n**Translation (for context):**\n\"Hello sister, are you okay, good? Please, do you do orthodontics? Thank you.\"", "created_at": "2026-05-11T16:25:51.725176", "media_url": "/api/v1/chatbots/51/knowledge-bases/media/files/7897/download", "media_mime_type": "audio/webm;codecs=opus"}, {"id": 27429, "message_id": "bot_dev_media_a81054007a8642999f0eb51ccad09861_6201", "sender": "bot", "message_type": "text", "content": "نعم، كنقدمو l’orthodontie باستخدام تقنية Invisalign في APEX Dental Clinic بطنجة، معتمدين على أحدث التقنيات للحصول على نتائج طبيعية ودائمة. واش بغيتو نحجزو ليكوم موعد مع Dr. Reda Saoui؟", "created_at": "2026-05-11T16:26:18.366441", "media_url": null, "media_mime_type": null}, {"id": 27452, "message_id": "dev_msg_7ea0a3d7d5ab4d3e8dddb810e7c5473d", "sender": "user", "message_type": "text", "content": "Ouiii", "created_at": "2026-05-11T16:36:28.051260", "media_url": null, "media_mime_type": null}, {"id": 27453, "message_id": "bot_dev_msg_7ea0a3d7d5ab4d3e8dddb810e7c5473d_3903", "sender": "bot", "message_type": "text", "content": "Pour réserver un rendez-vous pour l'orthodontie, j'ai besoin de quelques informations supplémentaires. Pouvez-vous me donner votre nom complet et votre préférence pour le créneau horaire (matin ou après-midi) ?", "created_at": "2026-05-11T16:36:41.553787", "media_url": null, "media_mime_type": null}, {"id": 27465, "message_id": "dev_msg_994c1725c5d642b18fc44112336f3258", "sender": "user", "message_type": "text", "content": "amine je veux le matin", "created_at": "2026-05-11T16:41:43.615781", "media_url": null, "media_mime_type": null}, {"id": 27466, "message_id": "bot_dev_msg_994c1725c5d642b18fc44112336f3258_7689", "sender": "bot", "message_type": "text", "content": "Nous avons de la disponibilité le mardi 12 mai à 09h00 ou à 09h30. Lequel vous convient le mieux ?", "created_at": "2026-05-11T16:42:00.055769", "media_url": null, "media_mime_type": null}, {"id": 27470, "message_id": "dev_msg_19d0c3c6e82243b6b91c7291761b6790", "sender": "user", "message_type": "text", "content": "9 :30", "created_at": "2026-05-11T16:45:44.378304", "media_url": null, "media_mime_type": null}, {"id": 27471, "message_id": "bot_dev_msg_19d0c3c6e82243b6b91c7291761b6790_3188", "sender": "bot", "message_type": "text", "content": "Parfait, pouvez-vous me donner votre date de naissance pour finaliser la réservation ?", "created_at": "2026-05-11T16:45:55.904937", "media_url": null, "media_mime_type": null}, {"id": 27476, "message_id": "dev_msg_b87ad9dd771a49d9b7567689fe5cd42b", "sender": "user", "message_type": "text", "content": "24-06-2003", "created_at": "2026-05-11T16:47:35.967268", "media_url": null, "media_mime_type": null}, {"id": 27477, "message_id": "bot_dev_msg_b87ad9dd771a49d9b7567689fe5cd42b_5023", "sender": "bot", "message_type": "text", "content": "Rendez-vous confirmé pour Amine 🎉\n📅 Mardi 12 mai — 09h30\n🦷 Consultation orthodontie\n\nSi vous devez modifier ou annuler, prévenez-nous au moins 48h à l'avance pour libérer le créneau. Vous nous le promettez ? 🙏🏻", "created_at": "2026-05-11T16:47:52.077902", "media_url": null, "media_mime_type": null}]...
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Rendez-vous confirmé pour Amine 🎉
📅 Mardi 12 mai — Rendez-vous confirmé pour Amine 🎉
📅 Mardi 12 mai — 09h30
🦷 Consultation orthodontie
Si vous devez modifier ou annuler, prévenez-nous au moins 48h à l'avance pour libérer le créneau. Vous nous le promettez ? 🙏🏻...
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[{"id": 20021, "message_id": " [{"id": 20021, "message_id": "3EB00D92C4DC785F682910", "sender": "bot", "message_type": "image", "content": "Bonjour KHAM EL HOUSSAINE 51657\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 28 avril 2026 à 10:15 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 28 أبريل 2026 على الساعة 10:15. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-27T17:04:04.777001", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5632/download", "media_mime_type": "image/jpeg"}, {"id": 27513, "message_id": "3EB07297EEA325CDFEFFF5", "sender": "bot", "message_type": "image", "content": "Bonjour KHAM EL HOUSSAINE 51657\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 12 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 12 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-11T17:03:26.568622", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/7960/download", "media_mime_type": "image/jpeg"}, {"id": 27521, "message_id": "AC064281C949FD22BE86D2393F36753F", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-05-11T17:09:29.207238", "media_url": null, "media_mime_type": null}, {"id": 27522, "message_id": "bot_AC064281C949FD22BE86D2393F36753F_6850", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation KHAM EL HOUSSAINE. Nous vous attendons le mardi 12 mai 2026 dans la matinée chez Dr DINANI Hicham. Si jamais vous avez un empêchement, n'hésitez pas à nous prévenir. À bientôt !", "created_at": "2026-05-11T17:09:43.229251", "media_url": null, "media_mime_type": null}]...
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Merci pour votre confirmation KHAM EL HOUSSAINE. N Merci pour votre confirmation KHAM EL HOUSSAINE. Nous vous attendons le mardi 12 mai 2026 dans la matinée chez Dr DINANI Hicham. Si jamais vous avez un empêchement, n'hésitez pas à nous prévenir. À bientôt !...
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[{"id": 17255, "message_id": " [{"id": 17255, "message_id": "3EB0271C9885E4E7ABB34D", "sender": "bot", "message_type": "image", "content": "Bonjour EL GHACHI YOUNESS\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 21 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 21 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-20T17:06:05.068331", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4675/download", "media_mime_type": "image/jpeg"}, {"id": 17267, "message_id": "AC814D5B7AFC141E7A3EDB5CCF12C0B5", "sender": "user", "message_type": "text", "content": "D'accord inchallah", "created_at": "2026-04-20T20:12:41.778911", "media_url": null, "media_mime_type": null}, {"id": 17279, "message_id": "bot_AC814D5B7AFC141E7A3EDB5CCF12C0B5_6969", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊 Nous vous attendons mardi matin chez le Dr DINANI Hicham. Bonne journée à vous !", "created_at": "2026-04-21T08:44:30.330168", "media_url": null, "media_mime_type": null}, {"id": 20036, "message_id": "3EB06A477A66D63B79986E", "sender": "bot", "message_type": "image", "content": "Bonjour EL GHACHI YOUNESS\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 28 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 28 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-27T17:06:15.870414", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5645/download", "media_mime_type": "image/jpeg"}, {"id": 20044, "message_id": "AC9ACA79B084C465CF566A5EDE56DB05", "sender": "user", "message_type": "text", "content": "D'accord inchallah", "created_at": "2026-04-27T17:11:44.588444", "media_url": null, "media_mime_type": null}, {"id": 20045, "message_id": "bot_AC9ACA79B084C465CF566A5EDE56DB05_8625", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation 😊 Nous vous accueillerons mardi matin comme convenu. Bonne journée à vous !", "created_at": "2026-04-27T17:11:58.291881", "media_url": null, "media_mime_type": null}, {"id": 23631, "message_id": "3EB0D5688A7DEA07F52923", "sender": "bot", "message_type": "image", "content": "Bonjour EL GHACHI YOUNESS\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 05 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 5 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-04T17:07:01.559593", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/6638/download", "media_mime_type": "image/jpeg"}, {"id": 23651, "message_id": "AC6CB7DD0B2D0EB280BA15DE45431E7E", "sender": "user", "message_type": "text", "content": "D'accord inchallah", "created_at": "2026-05-04T17:15:34.230976", "media_url": null, "media_mime_type": null}, {"id": 23652, "message_id": "bot_AC6CB7DD0B2D0EB280BA15DE45431E7E_6216", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊 Nous vous attendons mardi matin, le 5 mai, chez le Dr DINANI Hicham. Bonne journée à vous !", "created_at": "2026-05-04T17:15:45.923269", "media_url": null, "media_mime_type": null}, {"id": 27506, "message_id": "3EB0F383776283FE802C19", "sender": "bot", "message_type": "image", "content": "Bonjour EL GHACHI YOUNESS\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 12 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 12 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-11T17:02:32.412275", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/7954/download", "media_mime_type": "image/jpeg"}, {"id": 27523, "message_id": "AC466766600B9C675EF39AC7DAA4C25E", "sender": "user", "message_type": "text", "content": "D'accord inchallah", "created_at": "2026-05-11T17:15:29.922692", "media_url": null, "media_mime_type": null}, {"id": 27524, "message_id": "bot_AC466766600B9C675EF39AC7DAA4C25E_4402", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊 Nous vous accueillerons mardi matin, le 12 mai, chez le Dr DINANI Hicham. Bonne journée à vous !", "created_at": "2026-05-11T17:15:43.038179", "media_url": null, "media_mime_type": null}]...
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Merci pour votre confirmation 😊 Nous vous accueill Merci pour votre confirmation 😊 Nous vous accueillerons mardi matin, le 12 mai, chez le Dr DINANI Hicham. Bonne journée à vous !...
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[{"id": 27501, "message_id": " [{"id": 27501, "message_id": "3EB073B6021AD93480FFD9", "sender": "bot", "message_type": "image", "content": "Bonjour LAKHOUIRI SAMIRA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 12 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 12 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-11T17:02:06.052598", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/7949/download", "media_mime_type": "image/jpeg"}, {"id": 27529, "message_id": "AC1ECD8EC156F310F2D1F4B6A436E4DF", "sender": "user", "message_type": "text", "content": "شكرا", "created_at": "2026-05-11T17:26:53.423615", "media_url": null, "media_mime_type": null}, {"id": 27530, "message_id": "bot_AC1ECD8EC156F310F2D1F4B6A436E4DF_476", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك 😊 واش كاين شي حاجة أخرى نقدر نعاونكوم بها؟", "created_at": "2026-05-11T17:27:06.022395", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيك 😊 واش كاين شي حاجة أخرى نقدر نعاون العفو مرحبا بيك 😊 واش كاين شي حاجة أخرى نقدر نعاونكوم بها؟...
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[{"id": 27501, "message_id": " [{"id": 27501, "message_id": "3EB073B6021AD93480FFD9", "sender": "bot", "message_type": "image", "content": "Bonjour LAKHOUIRI SAMIRA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 12 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 12 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-11T17:02:06.052598", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/7949/download", "media_mime_type": "image/jpeg"}, {"id": 27529, "message_id": "AC1ECD8EC156F310F2D1F4B6A436E4DF", "sender": "user", "message_type": "text", "content": "شكرا", "created_at": "2026-05-11T17:26:53.423615", "media_url": null, "media_mime_type": null}, {"id": 27530, "message_id": "bot_AC1ECD8EC156F310F2D1F4B6A436E4DF_476", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك 😊 واش كاين شي حاجة أخرى نقدر نعاونكوم بها؟", "created_at": "2026-05-11T17:27:06.022395", "media_url": null, "media_mime_type": null}, {"id": 27532, "message_id": "AC67284BC39BD1C5E71E9CAFE627FB8B", "sender": "user", "message_type": "text", "content": "لا شكرا", "created_at": "2026-05-11T17:28:05.088917", "media_url": null, "media_mime_type": null}, {"id": 27533, "message_id": "bot_AC67284BC39BD1C5E71E9CAFE627FB8B_9877", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، وقتما حتاجيتيو شي حاجة حنا رهن الاشارة. نهاركم مبروك 😊", "created_at": "2026-05-11T17:28:17.297268", "media_url": null, "media_mime_type": null}]...
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بارك الله فيك، وقتما حتاجيتيو شي حاجة حنا رهن الاش بارك الله فيك، وقتما حتاجيتيو شي حاجة حنا رهن الاشارة. نهاركم مبروك 😊...
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[{"id": 27574, "message_id": " [{"id": 27574, "message_id": "meta_104150672696890_wamid.HBgLMTkwOTM1Mzg1OTMVAgASGCBBQzVGQzM3MEE5NkYxNkRDMjcyMkFCREUyQzkwOTBGMwA=", "sender": "user", "message_type": "text", "content": "Helli", "created_at": "2026-05-11T18:26:31.256207", "media_url": null, "media_mime_type": null}, {"id": 27575, "message_id": "bot_meta_104150672696890_wamid.HBgLMTkwOTM1Mzg1OTMVAgASGCBBQzVGQzM3MEE5NkYxNkRDMjcyMkFCREUyQzkwOTBGMwA=_2071", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-05-11T18:26:45.664741", "media_url": null, "media_mime_type": null}]...
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Hello! Welcome to Global Attaché 😊 How can I help Hello! Welcome to Global Attaché 😊 How can I help you today?...
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[{"id": 27574, "message_id": " [{"id": 27574, "message_id": "meta_104150672696890_wamid.HBgLMTkwOTM1Mzg1OTMVAgASGCBBQzVGQzM3MEE5NkYxNkRDMjcyMkFCREUyQzkwOTBGMwA=", "sender": "user", "message_type": "text", "content": "Helli", "created_at": "2026-05-11T18:26:31.256207", "media_url": null, "media_mime_type": null}, {"id": 27575, "message_id": "bot_meta_104150672696890_wamid.HBgLMTkwOTM1Mzg1OTMVAgASGCBBQzVGQzM3MEE5NkYxNkRDMjcyMkFCREUyQzkwOTBGMwA=_2071", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-05-11T18:26:45.664741", "media_url": null, "media_mime_type": null}, {"id": 27576, "message_id": "meta_104150672696890_wamid.HBgLMTkwOTM1Mzg1OTMVAgASGCBBQzBDQzBBQjhFRkNGMjUxNDRBMEE1Nzg5OEQwMjI1MgA=", "sender": "user", "message_type": "text", "content": "Can I call you", "created_at": "2026-05-11T18:27:06.209459", "media_url": null, "media_mime_type": null}, {"id": 27577, "message_id": "bot_meta_104150672696890_wamid.HBgLMTkwOTM1Mzg1OTMVAgASGCBBQzBDQzBBQjhFRkNGMjUxNDRBMEE1Nzg5OEQwMjI1MgA=_3503", "sender": "bot", "message_type": "text", "content": "I'm here to assist you via chat, but if you need to speak with someone directly, I can notify our team to follow up with you. Let me know how I can assist you!", "created_at": "2026-05-11T18:27:19.772270", "media_url": null, "media_mime_type": null}]...
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I'm here to assist you via chat, but if you ne I'm here to assist you via chat, but if you need to speak with someone directly, I can notify our team to follow up with you. Let me know how I can assist you!...
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[{"id": 27584, "message_id": " [{"id": 27584, "message_id": "3AC231CE2EB92FB518BF", "sender": "user", "message_type": "text", "content": "Ok 👍🏻", "created_at": "2026-05-11T19:07:23.208204", "media_url": null, "media_mime_type": null}, {"id": 27585, "message_id": "bot_3AC231CE2EB92FB518BF_1076", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم 🙏🏻", "created_at": "2026-05-11T19:07:35.334243", "media_url": null, "media_mime_type": null}]...
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مرحبا بيكوم 🙏🏻
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[{"id": 23834, "message_id": " [{"id": 23834, "message_id": "meta_echo_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTY0QzA2QjVDRjg5MERDOEE0NQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] Thank you, um, هذا الـ user ID تبع el_jarrar@gmail.com or the other one.", "created_at": "2026-05-04T20:49:43.833051", "media_url": "/api/v1/chatbots/49/knowledge-bases/media/files/6730/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 26511, "message_id": "meta_echo_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTlGQkE3OTlDMTdGNjk5NkU3RAA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] حبيبي محمد ايش حبيت في هاي الفيديوهات أكثر الـ... عندي poetry بالعربي وعندي poetry بالإنجليزي، وعندي مرات الـ reflections، مش شايف منك لا likes ولا شايف request to follow.", "created_at": "2026-05-09T20:45:38.222544", "media_url": "/api/v1/chatbots/49/knowledge-bases/media/files/7675/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 26512, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUJFODQ3RjZEODA0RDU4QkNFOQA=", "sender": "user", "message_type": "image", "content": "[Image analysis] Could you tell me what you need help with? I'm here to assist with certified translations 😊", "created_at": "2026-05-09T21:12:31.831830", "media_url": "/api/v1/chatbots/49/knowledge-bases/media/files/7676/download", "media_mime_type": "image/jpeg"}, {"id": 26513, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUU5NDdFQ0E0OEM1RUE2RDk2OAA=", "sender": "user", "message_type": "text", "content": "I did followed your account", "created_at": "2026-05-09T21:12:37.258617", "media_url": null, "media_mime_type": null}, {"id": 26514, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTI1NTYyQUU4M0E4N0VDNDZGNQA=", "sender": "user", "message_type": "text", "content": "And liked the videos I watchef", "created_at": "2026-05-09T21:12:44.478962", "media_url": null, "media_mime_type": null}, {"id": 26515, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUVBRTAwMzhCOENEMEQwRDIwOQA=", "sender": "user", "message_type": "text", "content": "D", "created_at": "2026-05-09T21:12:45.595885", "media_url": null, "media_mime_type": null}, {"id": 26516, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUMyNzhCM0NEMkU3RDZEODE5RQA=", "sender": "user", "message_type": "text", "content": "https://www.instagram.com/reel/DP9VIB5CmDr/?igsh=amJzZzhnZmtpY3I=", "created_at": "2026-05-09T21:13:03.524077", "media_url": null, "media_mime_type": null}, {"id": 26517, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA5QkZEODc0OEJDMzg1RkNBMQA=", "sender": "user", "message_type": "voice", "content": "[Voice message] I watched the videos about um the poetry in Arabic.", "created_at": "2026-05-09T21:14:40.957593", "media_url": "/api/v1/chatbots/49/knowledge-bases/media/files/7677/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 26518, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURCRTBGNzA5OENFRDRCMjQ0QQA=", "sender": "user", "message_type": "voice", "content": "[Voice message] \"...also on about like it was in English and talking about the... uh, I don't know the name in English but uh... قافلة الصمود... I don't know the name in English.\"", "created_at": "2026-05-09T21:15:03.327465", "media_url": "/api/v1/chatbots/49/knowledge-bases/media/files/7678/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27587, "message_id": "meta_echo_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTk5NjkzOEMyRENBOTA1RDM4QQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] I think it's called fortella. كأني قلتها غلط fortella.", "created_at": "2026-05-11T20:02:36.230951", "media_url": "/api/v1/chatbots/49/knowledge-bases/media/files/7989/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27589, "message_id": "meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI3OERBQzFFREE2M0ZEREVFRAA=", "sender": "user", "message_type": "text", "content": "Yeah", "created_at": "2026-05-11T20:52:44.114462", "media_url": null, "media_mime_type": null}, {"id": 27590, "message_id": "bot_meta_104150672696890_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI3OERBQzFFREE2M0ZEREVFRAA=_8515", "sender": "bot", "message_type": "text", "content": "If you need any assistance with translations or have questions, feel free to let me know! 😊", "created_at": "2026-05-11T20:53:24.555073", "media_url": null, "media_mime_type": null}]...
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If you need any assistance with translations or ha If you need any assistance with translations or have questions, feel free to let me know! 😊...
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[{"id": 27592, "message_id": " [{"id": 27592, "message_id": "2ADF0A91E5BF4581BAB1", "sender": "user", "message_type": "text", "content": ".", "created_at": "2026-05-11T21:32:13.455043", "media_url": null, "media_mime_type": null}, {"id": 27593, "message_id": "bot_2ADF0A91E5BF4581BAB1_1292", "sender": "bot", "message_type": "text", "content": "Hi! I'm Amine, a customer support assistant at Horizon Path Immigration Law Group. I'm here to help answer your immigration questions and connect you with our attorneys. How can I assist you today?", "created_at": "2026-05-11T21:32:26.604666", "media_url": null, "media_mime_type": null}]...
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Hi! I'm Amine, a customer support assistant at Hi! I'm Amine, a customer support assistant at Horizon Path Immigration Law Group. I'm here to help answer your immigration questions and connect you with our attorneys. How can I assist you today?...
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[{"id": 18365, "message_id": " [{"id": 18365, "message_id": "3A06580D565E83BA6D48", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-24T10:55:30.058300", "media_url": null, "media_mime_type": null}, {"id": 18366, "message_id": "bot_3A06580D565E83BA6D48_4132", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك 😊 واش كاين شي حاجة أخرى نقدر نعاونكوم بها؟", "created_at": "2026-04-24T10:55:41.644941", "media_url": null, "media_mime_type": null}, {"id": 22301, "message_id": "owner_568629a2e48b4fb0adac3b21778fdd4a", "sender": "bot", "message_type": "text", "content": ".", "created_at": "2026-05-02T13:14:48.222491", "media_url": null, "media_mime_type": null}, {"id": 27607, "message_id": "3AFEA8620869DDEA44EF", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-05-12T01:35:41.290434", "media_url": null, "media_mime_type": null}, {"id": 27608, "message_id": "bot_3AFEA8620869DDEA44EF_8018", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Dr DINANI Hicham وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-12T01:35:53.355976", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Dr DINANI Hicham وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 27609, "message_id": " [{"id": 27609, "message_id": "3AF98260A3A59991CA83", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-05-12T01:36:02.850423", "media_url": null, "media_mime_type": null}, {"id": 27610, "message_id": "bot_3AF98260A3A59991CA83_9869", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire El Ouazzani وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-12T01:36:17.363075", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire El Ouazzani وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 16229, "message_id": " [{"id": 16229, "message_id": "3EB0AEBC501D00EE0DD00A", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BERTRAND CHARLES MAURICE Le Goff*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T15:17:56.512171", "media_url": null, "media_mime_type": null}, {"id": 16446, "message_id": "AC8BDA0F91D6A70211D4EF48A2D98B22", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-15T18:23:56.902485", "media_url": null, "media_mime_type": null}, {"id": 16447, "message_id": "bot_AC8BDA0F91D6A70211D4EF48A2D98B22_5069", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation, BERTRAND CHARLES MAURICE Le Goff 😊\n\nVotre rendez-vous du jeudi 16 avril 2026 à 10:00 avec Dr Haitham Boutaib est bien confirmé. Si vous avez la moindre question ou besoin d’aide avant votre venue, n’hésitez pas à nous écrire ou à appeler le 06 60 02 22 63.\n\nAu plaisir de vous accueillir au Centre Dentaire Tanger Bay !", "created_at": "2026-04-15T18:24:37.873753", "media_url": null, "media_mime_type": null}, {"id": 17703, "message_id": "3EB0B1CFB10E669BF86CCB", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BERTRAND CHARLES MAURICE Le Goff*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *vendredi 24 avril 2026* à *12:15* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 24 أبريل 2026* على الساعة *12:15* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-23T10:30:59.169975", "media_url": null, "media_mime_type": null}, {"id": 17706, "message_id": "ACF3CC5CE9EF34E78A202AD47C66B804", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-23T10:37:15.904530", "media_url": null, "media_mime_type": null}, {"id": 17707, "message_id": "AC776F8273FF8181BC5238DB126D9F12", "sender": "user", "message_type": "text", "content": "Vous êtes certaine?", "created_at": "2026-04-23T10:37:37.311751", "media_url": null, "media_mime_type": null}, {"id": 17708, "message_id": "3EB02EC7CFB7918B2D7A38", "sender": "bot", "message_type": "text", "content": "hhh oui", "created_at": "2026-04-23T10:41:39.706864", "media_url": null, "media_mime_type": null}, {"id": 17709, "message_id": "ACE0A46B8BB6330771E2E87493C7E79C", "sender": "user", "message_type": "text", "content": "Inchallah", "created_at": "2026-04-23T10:44:18.987808", "media_url": null, "media_mime_type": null}, {"id": 17879, "message_id": "3EB01770CFCD795BA70573", "sender": "bot", "message_type": "image", "content": "Salut *BERTRAND CHARLES MAURICE Le Goff*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *vendredi 24 avril 2026*\r\n🕘 Heure : *12:15*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.\r\n", "created_at": "2026-04-23T15:02:17.624643", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4887/download", "media_mime_type": "image/jpeg"}, {"id": 18079, "message_id": "ACD57D4AD31E8FD2A76C290318A048B3", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-23T20:02:26.175278", "media_url": null, "media_mime_type": null}, {"id": 27611, "message_id": "AC194F21C012E31F0202D88DBC9CC65B", "sender": "user", "message_type": "text", "content": "Bonjour, merci de me donner un RDV, pour replacer la prothèse, je n ai pu la garder que 3 jours.\nCordialement", "created_at": "2026-05-12T01:39:06.474945", "media_url": null, "media_mime_type": null}, {"id": 27612, "message_id": "bot_AC194F21C012E31F0202D88DBC9CC65B_6068", "sender": "bot", "message_type": "text", "content": "Bonjour ! Merci pour votre message. Pouvez-vous me préciser vos disponibilités pour le rendez-vous afin de replacer la prothèse ? Cela nous aidera à organiser votre passage rapidement.\n\nEt juste pour confirmer, votre nom complet est bien BERTRAND CHARLES MAURICE Le Goff ?", "created_at": "2026-05-12T01:39:19.991232", "media_url": null, "media_mime_type": null}]...
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Bonjour ! Merci pour votre message. Pouvez-vous me Bonjour ! Merci pour votre message. Pouvez-vous me préciser vos disponibilités pour le rendez-vous afin de replacer la prothèse ? Cela nous aidera à organiser votre passage rapidement.
Et juste pour confirmer, votre nom complet est bien BERTRAND CHARLES MAURICE Le Goff ?...
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[{"id": 22762, "message_id": " [{"id": 22762, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk5QjY4MUU2QTYyMzY5RjUxMQA=", "sender": "user", "message_type": "text", "content": "Waxh zin mssali wla kaytsna l2awwani", "created_at": "2026-05-03T14:17:52.794795", "media_url": null, "media_mime_type": null}, {"id": 22763, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk5QjY4MUU2QTYyMzY5RjUxMQA=_5592", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 واش محتاج شي حاجة أخرى ولا بغيتينا نعاود نتواصل مع الفريق؟", "created_at": "2026-05-03T14:18:05.433355", "media_url": null, "media_mime_type": null}, {"id": 22764, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA2MkRFRDJFODg0NDVGQ0NBNQA=", "sender": "user", "message_type": "text", "content": "Atg3d aregragi", "created_at": "2026-05-03T14:18:25.540650", "media_url": null, "media_mime_type": null}, {"id": 22765, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTA2MkRFRDJFODg0NDVGQ0NBNQA=_4133", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-03T14:18:35.278196", "media_url": null, "media_mime_type": null}, {"id": 22766, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQ1RTVBMDA2QkRENzA5RTdEMQA=", "sender": "user", "message_type": "text", "content": "Ina sawtiya", "created_at": "2026-05-03T14:18:46.537068", "media_url": null, "media_mime_type": null}, {"id": 22767, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTc5QzIwMzFBMEQyQkFDMjM0QgA=", "sender": "user", "message_type": "text", "content": "Wach hmar", "created_at": "2026-05-03T14:18:48.263311", "media_url": null, "media_mime_type": null}, {"id": 22768, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTc5QzIwMzFBMEQyQkFDMjM0QgA=_4133", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-03T14:18:57.786952", "media_url": null, "media_mime_type": null}, {"id": 22769, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=", "sender": "user", "message_type": "text", "content": "Gha katkhwr a ostad", "created_at": "2026-05-03T14:19:20.558162", "media_url": null, "media_mime_type": null}, {"id": 22770, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=_4260", "sender": "bot", "message_type": "text", "content": "كنعتدر إذا كان كاين شي سوء فهم. واش كاين شي حاجة معينة نقدر نعاونك بها؟ 😊", "created_at": "2026-05-03T14:19:31.660257", "media_url": null, "media_mime_type": null}, {"id": 23085, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwODA2MTcwMzY1RDZDMzQ4ODk2AA==", "sender": "user", "message_type": "text", "content": "https://docs.google.com/spreadsheets/d/1pgEdJmN9un7B8vvYhzsVHArv7_cI9xumhFwNmx63rLk/edit?usp=sharing", "created_at": "2026-05-03T23:24:03.316073", "media_url": null, "media_mime_type": null}, {"id": 27613, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Hello.", "created_at": "2026-05-12T01:43:36.209670", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7991/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27614, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:43:50.149283", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر تو كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟...
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[{"id": 22766, "message_id": " [{"id": 22766, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQ1RTVBMDA2QkRENzA5RTdEMQA=", "sender": "user", "message_type": "text", "content": "Ina sawtiya", "created_at": "2026-05-03T14:18:46.537068", "media_url": null, "media_mime_type": null}, {"id": 22767, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTc5QzIwMzFBMEQyQkFDMjM0QgA=", "sender": "user", "message_type": "text", "content": "Wach hmar", "created_at": "2026-05-03T14:18:48.263311", "media_url": null, "media_mime_type": null}, {"id": 22768, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTc5QzIwMzFBMEQyQkFDMjM0QgA=_4133", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-03T14:18:57.786952", "media_url": null, "media_mime_type": null}, {"id": 22769, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=", "sender": "user", "message_type": "text", "content": "Gha katkhwr a ostad", "created_at": "2026-05-03T14:19:20.558162", "media_url": null, "media_mime_type": null}, {"id": 22770, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=_4260", "sender": "bot", "message_type": "text", "content": "كنعتدر إذا كان كاين شي سوء فهم. واش كاين شي حاجة معينة نقدر نعاونك بها؟ 😊", "created_at": "2026-05-03T14:19:31.660257", "media_url": null, "media_mime_type": null}, {"id": 23085, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwODA2MTcwMzY1RDZDMzQ4ODk2AA==", "sender": "user", "message_type": "text", "content": "https://docs.google.com/spreadsheets/d/1pgEdJmN9un7B8vvYhzsVHArv7_cI9xumhFwNmx63rLk/edit?usp=sharing", "created_at": "2026-05-03T23:24:03.316073", "media_url": null, "media_mime_type": null}, {"id": 27613, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Hello.", "created_at": "2026-05-12T01:43:36.209670", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7991/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27614, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:43:50.149283", "media_url": null, "media_mime_type": null}, {"id": 27615, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTUxRkQyMTAyREU3QUI0M0NFQQA=", "sender": "user", "message_type": "text", "content": "Bonjourno", "created_at": "2026-05-12T01:45:23.340577", "media_url": null, "media_mime_type": null}, {"id": 27616, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBDRDNBMEI5QjFCREU3MDc3RQA=", "sender": "user", "message_type": "text", "content": "How are tou", "created_at": "2026-05-12T01:45:27.126885", "media_url": null, "media_mime_type": null}, {"id": 27617, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=", "sender": "user", "message_type": "text", "content": "Are you good", "created_at": "2026-05-12T01:45:29.287733", "media_url": null, "media_mime_type": null}, {"id": 27618, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=_1444", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je vais bien, merci ! Et vous, comment ça va ?", "created_at": "2026-05-12T01:45:41.593370", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Je vais bien, merci ! Et vous, comment ç Bonjour 😊 Je vais bien, merci ! Et vous, comment ça va ?...
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[{"id": 22768, "message_id": " [{"id": 22768, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTc5QzIwMzFBMEQyQkFDMjM0QgA=_4133", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-03T14:18:57.786952", "media_url": null, "media_mime_type": null}, {"id": 22769, "message_id": "meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=", "sender": "user", "message_type": "text", "content": "Gha katkhwr a ostad", "created_at": "2026-05-03T14:19:20.558162", "media_url": null, "media_mime_type": null}, {"id": 22770, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=_4260", "sender": "bot", "message_type": "text", "content": "كنعتدر إذا كان كاين شي سوء فهم. واش كاين شي حاجة معينة نقدر نعاونك بها؟ 😊", "created_at": "2026-05-03T14:19:31.660257", "media_url": null, "media_mime_type": null}, {"id": 23085, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwODA2MTcwMzY1RDZDMzQ4ODk2AA==", "sender": "user", "message_type": "text", "content": "https://docs.google.com/spreadsheets/d/1pgEdJmN9un7B8vvYhzsVHArv7_cI9xumhFwNmx63rLk/edit?usp=sharing", "created_at": "2026-05-03T23:24:03.316073", "media_url": null, "media_mime_type": null}, {"id": 27613, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Hello.", "created_at": "2026-05-12T01:43:36.209670", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7991/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27614, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:43:50.149283", "media_url": null, "media_mime_type": null}, {"id": 27615, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTUxRkQyMTAyREU3QUI0M0NFQQA=", "sender": "user", "message_type": "text", "content": "Bonjourno", "created_at": "2026-05-12T01:45:23.340577", "media_url": null, "media_mime_type": null}, {"id": 27616, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBDRDNBMEI5QjFCREU3MDc3RQA=", "sender": "user", "message_type": "text", "content": "How are tou", "created_at": "2026-05-12T01:45:27.126885", "media_url": null, "media_mime_type": null}, {"id": 27617, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=", "sender": "user", "message_type": "text", "content": "Are you good", "created_at": "2026-05-12T01:45:29.287733", "media_url": null, "media_mime_type": null}, {"id": 27618, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=_1444", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je vais bien, merci ! Et vous, comment ça va ?", "created_at": "2026-05-12T01:45:41.593370", "media_url": null, "media_mime_type": null}, {"id": 27619, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZGOTQxMDVCN0IyRDU5NjM0OQA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Hello, it's me.\nAnd unfortunately, it's me.", "created_at": "2026-05-12T01:48:14.841358", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7992/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27620, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZGOTQxMDVCN0IyRDU5NjM0OQA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:48:27.962350", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر تو كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟...
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[{"id": 22770, "message_id": " [{"id": 22770, "message_id": "bot_meta_1021783134360066_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTEzRkYwMjlGNDMwRDI5QjBCNgA=_4260", "sender": "bot", "message_type": "text", "content": "كنعتدر إذا كان كاين شي سوء فهم. واش كاين شي حاجة معينة نقدر نعاونك بها؟ 😊", "created_at": "2026-05-03T14:19:31.660257", "media_url": null, "media_mime_type": null}, {"id": 23085, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwODA2MTcwMzY1RDZDMzQ4ODk2AA==", "sender": "user", "message_type": "text", "content": "https://docs.google.com/spreadsheets/d/1pgEdJmN9un7B8vvYhzsVHArv7_cI9xumhFwNmx63rLk/edit?usp=sharing", "created_at": "2026-05-03T23:24:03.316073", "media_url": null, "media_mime_type": null}, {"id": 27613, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Hello.", "created_at": "2026-05-12T01:43:36.209670", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7991/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27614, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:43:50.149283", "media_url": null, "media_mime_type": null}, {"id": 27615, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTUxRkQyMTAyREU3QUI0M0NFQQA=", "sender": "user", "message_type": "text", "content": "Bonjourno", "created_at": "2026-05-12T01:45:23.340577", "media_url": null, "media_mime_type": null}, {"id": 27616, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBDRDNBMEI5QjFCREU3MDc3RQA=", "sender": "user", "message_type": "text", "content": "How are tou", "created_at": "2026-05-12T01:45:27.126885", "media_url": null, "media_mime_type": null}, {"id": 27617, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=", "sender": "user", "message_type": "text", "content": "Are you good", "created_at": "2026-05-12T01:45:29.287733", "media_url": null, "media_mime_type": null}, {"id": 27618, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=_1444", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je vais bien, merci ! Et vous, comment ça va ?", "created_at": "2026-05-12T01:45:41.593370", "media_url": null, "media_mime_type": null}, {"id": 27619, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZGOTQxMDVCN0IyRDU5NjM0OQA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Hello, it's me.\nAnd unfortunately, it's me.", "created_at": "2026-05-12T01:48:14.841358", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7992/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27620, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZGOTQxMDVCN0IyRDU5NjM0OQA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:48:27.962350", "media_url": null, "media_mime_type": null}, {"id": 27621, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTQyQjE3OTlDRUMxOEQ5Qzc0QwA=", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 80,\n \"issues\": [\"non_dental_content\"]\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"login_screen\",\n \"evidence\": \"text and login elements visible\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image content is non-dental\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 90,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"login screen\",\n \"evidence\": \"text and buttons typical of an application login interface\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Image content is non-dental and does not show any dental structures or concerns.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": false,\n \"requested\": []\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-05-12T01:48:48.377287", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7993/download", "media_mime_type": "image/jpeg"}, {"id": 27622, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTQyQjE3OTlDRUMxOEQ5Qzc0QwA=_6701", "sender": "bot", "message_type": "text", "content": "Il semble que l'image que vous avez envoyée ne soit pas liée à un contexte dentaire. Si vous avez besoin d'aide pour autre chose, n'hésitez pas à me le faire savoir ! 😊", "created_at": "2026-05-12T01:49:03.577807", "media_url": null, "media_mime_type": null}]...
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Il semble que l'image que vous avez envoyée ne Il semble que l'image que vous avez envoyée ne soit pas liée à un contexte dentaire. Si vous avez besoin d'aide pour autre chose, n'hésitez pas à me le faire savoir ! 😊...
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[{"id": 27614, "message_id": " [{"id": 27614, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJFQTNFOTI2MkEyOTJFMkUxMAA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:43:50.149283", "media_url": null, "media_mime_type": null}, {"id": 27615, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTUxRkQyMTAyREU3QUI0M0NFQQA=", "sender": "user", "message_type": "text", "content": "Bonjourno", "created_at": "2026-05-12T01:45:23.340577", "media_url": null, "media_mime_type": null}, {"id": 27616, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTBDRDNBMEI5QjFCREU3MDc3RQA=", "sender": "user", "message_type": "text", "content": "How are tou", "created_at": "2026-05-12T01:45:27.126885", "media_url": null, "media_mime_type": null}, {"id": 27617, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=", "sender": "user", "message_type": "text", "content": "Are you good", "created_at": "2026-05-12T01:45:29.287733", "media_url": null, "media_mime_type": null}, {"id": 27618, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdGNUYxNTU1NEMyQzVENUJFRQA=_1444", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je vais bien, merci ! Et vous, comment ça va ?", "created_at": "2026-05-12T01:45:41.593370", "media_url": null, "media_mime_type": null}, {"id": 27619, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZGOTQxMDVCN0IyRDU5NjM0OQA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Hello, it's me.\nAnd unfortunately, it's me.", "created_at": "2026-05-12T01:48:14.841358", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7992/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27620, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTZGOTQxMDVCN0IyRDU5NjM0OQA=_1295", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-05-12T01:48:27.962350", "media_url": null, "media_mime_type": null}, {"id": 27621, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTQyQjE3OTlDRUMxOEQ5Qzc0QwA=", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 80,\n \"issues\": [\"non_dental_content\"]\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"login_screen\",\n \"evidence\": \"text and login elements visible\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image content is non-dental\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 90,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"login screen\",\n \"evidence\": \"text and buttons typical of an application login interface\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Image content is non-dental and does not show any dental structures or concerns.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": false,\n \"requested\": []\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-05-12T01:48:48.377287", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7993/download", "media_mime_type": "image/jpeg"}, {"id": 27622, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTQyQjE3OTlDRUMxOEQ5Qzc0QwA=_6701", "sender": "bot", "message_type": "text", "content": "Il semble que l'image que vous avez envoyée ne soit pas liée à un contexte dentaire. Si vous avez besoin d'aide pour autre chose, n'hésitez pas à me le faire savoir ! 😊", "created_at": "2026-05-12T01:49:03.577807", "media_url": null, "media_mime_type": null}, {"id": 27623, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQwNzAwQkI4QjlBNjFGNTQ5MAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio provided:\n\n\"Can you please notify a human? I really need to talk to a human. My name is Yassine.\"", "created_at": "2026-05-12T01:49:05.933149", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/7994/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27625, "message_id": "bot_notification_404_33766648942", "sender": "bot", "message_type": "text", "content": "🔔 تدخل بشري مطلوب\n\nالمساعد: ForteunoWeb\nالسبب: user request\nالعميل: Yassine\nالهاتف: 33766648942\nالمصدر: whatsapp\nمعرّف المصدر: 33766648942\n\nآخر المحادثة:\nالعميل: https://docs.google.com/spreadsheets/d/1pgEdJmN9un7B8vvYhzsVHArv7_cI9xumhFwNmx63rLk/edit?usp=sharing\nالعميل: [voice]\nالمساعد: كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟\nالعميل: Bonjourno\nالعميل: How are tou\nالعميل: Are you good\nالمساعد: Bonjour 😊 Je vais bien, merci ! Et vous, comment ça va ?\nالعميل: [voice]\nالمساعد: كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟\nالعميل: [image]\nالمساعد: Il semble que l'image que vous avez envoyée ne soit pas liée à un contexte dentaire. Si vous avez besoin d'aide pour autre chose, n'hésitez pas à me le faire savoir ! 😊\nالعميل: [voice]", "created_at": "2026-05-12T01:49:16.874268", "media_url": null, "media_mime_type": null}, {"id": 27626, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUQwNzAwQkI4QjlBNjFGNTQ5MAA=_8225", "sender": "bot", "message_type": "text", "content": "Merci, Yassine. J'ai transmis votre demande à notre équipe, et quelqu'un vous contactera bientôt. 😊", "created_at": "2026-05-12T01:49:20.476269", "media_url": null, "media_mime_type": null}]...
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Merci, Yassine. J'ai transmis votre demande à Merci, Yassine. J'ai transmis votre demande à notre équipe, et quelqu'un vous contactera bientôt. 😊...
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[{"id": 21754, "message_id": " [{"id": 21754, "message_id": "3A10E2BBB5A246B3679E", "sender": "user", "message_type": "text", "content": "Ok yes tomorrow works for me see you at 1:30", "created_at": "2026-05-01T18:11:54.702045", "media_url": null, "media_mime_type": null}, {"id": 21756, "message_id": "A54A39536D834D377F41FB56ECCE2951", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-05-01T18:18:13.072872", "media_url": null, "media_mime_type": null}, {"id": 22265, "message_id": "3A14C3E9452EACA3D1A3", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*THOMAS JR Marcus wiley*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 02 mai 2026* à *14:00* .\r\nEn cas d'empêchement, veuil...</reply_to> Ok", "created_at": "2026-05-02T11:34:59.752737", "media_url": null, "media_mime_type": null}, {"id": 22267, "message_id": "3A6AAB6DD22F8936C977", "sender": "user", "message_type": "text", "content": "1:30 or 2?", "created_at": "2026-05-02T11:35:51.960834", "media_url": null, "media_mime_type": null}, {"id": 22268, "message_id": "A5AD7DADDD457976E00314BEA1DADF71", "sender": "bot", "message_type": "text", "content": "14h00", "created_at": "2026-05-02T11:36:05.493361", "media_url": null, "media_mime_type": null}, {"id": 22269, "message_id": "3A2A36E053431BC4CEDC", "sender": "user", "message_type": "text", "content": "Ok thank you", "created_at": "2026-05-02T11:36:15.063023", "media_url": null, "media_mime_type": null}, {"id": 22299, "message_id": "3A3A76CD8D4E27252645", "sender": "user", "message_type": "text", "content": "Hi I am here the front door is locked", "created_at": "2026-05-02T13:04:45.043541", "media_url": null, "media_mime_type": null}, {"id": 22300, "message_id": "A50293A6F920D5C7D15ED8B26FEF5297", "sender": "bot", "message_type": "text", "content": "2 sec", "created_at": "2026-05-02T13:04:56.267045", "media_url": null, "media_mime_type": null}, {"id": 27375, "message_id": "3A650225452D150914FD", "sender": "user", "message_type": "text", "content": "Hi, is it possible to change the date to Friday", "created_at": "2026-05-11T15:33:50.511188", "media_url": null, "media_mime_type": null}, {"id": 27378, "message_id": "bot_3A650225452D150914FD_174", "sender": "bot", "message_type": "text", "content": "Of course! 😊 Just to confirm, do you prefer Friday morning or afternoon? And could you please provide your full name so I can forward your request to the team?\n\nPlease note: your appointment will only be confirmed after our team contacts you directly 🙏🏻", "created_at": "2026-05-11T15:34:03.823581", "media_url": null, "media_mime_type": null}, {"id": 27627, "message_id": "3A66E269F51CC8C53F22", "sender": "user", "message_type": "text", "content": "<reply_to>Hi, is it possible to change the date to Friday</reply_to> ?", "created_at": "2026-05-12T02:21:31.225723", "media_url": null, "media_mime_type": null}, {"id": 27628, "message_id": "bot_3A66E269F51CC8C53F22_3861", "sender": "bot", "message_type": "text", "content": "Absolutely, I can check for you! Could you please tell me if you prefer Friday morning or afternoon, and share your full name? This will help the team process your request quickly.\n\nPlease note: your appointment will only be confirmed after our team contacts you directly 🙏🏻", "created_at": "2026-05-12T02:21:49.581177", "media_url": null, "media_mime_type": null}]...
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Absolutely, I can check for you! Could you please Absolutely, I can check for you! Could you please tell me if you prefer Friday morning or afternoon, and share your full name? This will help the team process your request quickly.
Please note: your appointment will only be confirmed after our team contacts you directly 🙏🏻...
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[{"id": 27667, "message_id": " [{"id": 27667, "message_id": "E2326923290FF16772", "sender": "user", "message_type": "text", "content": "10480 is your Facebook confirmation code", "created_at": "2026-05-12T03:02:41.188877", "media_url": null, "media_mime_type": null}, {"id": 27668, "message_id": "A54201376BAAFDE00DA9E35D0409C1D5", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-12T03:02:41.510721", "media_url": null, "media_mime_type": null}, {"id": 27672, "message_id": "bot_E2326923290FF16772_5339", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف شنو الحاجة اللي محتاجينها اليوم؟ 😊", "created_at": "2026-05-12T03:02:52.962394", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centr مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش نقدر نعرف شنو الحاجة اللي محتاجينها اليوم؟ 😊...
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[{"id": 16447, "message_id": " [{"id": 16447, "message_id": "bot_AC8BDA0F91D6A70211D4EF48A2D98B22_5069", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation, BERTRAND CHARLES MAURICE Le Goff 😊\n\nVotre rendez-vous du jeudi 16 avril 2026 à 10:00 avec Dr Haitham Boutaib est bien confirmé. Si vous avez la moindre question ou besoin d’aide avant votre venue, n’hésitez pas à nous écrire ou à appeler le 06 60 02 22 63.\n\nAu plaisir de vous accueillir au Centre Dentaire Tanger Bay !", "created_at": "2026-04-15T18:24:37.873753", "media_url": null, "media_mime_type": null}, {"id": 17703, "message_id": "3EB0B1CFB10E669BF86CCB", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BERTRAND CHARLES MAURICE Le Goff*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *vendredi 24 avril 2026* à *12:15* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 24 أبريل 2026* على الساعة *12:15* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-23T10:30:59.169975", "media_url": null, "media_mime_type": null}, {"id": 17706, "message_id": "ACF3CC5CE9EF34E78A202AD47C66B804", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-23T10:37:15.904530", "media_url": null, "media_mime_type": null}, {"id": 17707, "message_id": "AC776F8273FF8181BC5238DB126D9F12", "sender": "user", "message_type": "text", "content": "Vous êtes certaine?", "created_at": "2026-04-23T10:37:37.311751", "media_url": null, "media_mime_type": null}, {"id": 17708, "message_id": "3EB02EC7CFB7918B2D7A38", "sender": "bot", "message_type": "text", "content": "hhh oui", "created_at": "2026-04-23T10:41:39.706864", "media_url": null, "media_mime_type": null}, {"id": 17709, "message_id": "ACE0A46B8BB6330771E2E87493C7E79C", "sender": "user", "message_type": "text", "content": "Inchallah", "created_at": "2026-04-23T10:44:18.987808", "media_url": null, "media_mime_type": null}, {"id": 17879, "message_id": "3EB01770CFCD795BA70573", "sender": "bot", "message_type": "image", "content": "Salut *BERTRAND CHARLES MAURICE Le Goff*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *vendredi 24 avril 2026*\r\n🕘 Heure : *12:15*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.\r\n", "created_at": "2026-04-23T15:02:17.624643", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4887/download", "media_mime_type": "image/jpeg"}, {"id": 18079, "message_id": "ACD57D4AD31E8FD2A76C290318A048B3", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-23T20:02:26.175278", "media_url": null, "media_mime_type": null}, {"id": 27611, "message_id": "AC194F21C012E31F0202D88DBC9CC65B", "sender": "user", "message_type": "text", "content": "Bonjour, merci de me donner un RDV, pour replacer la prothèse, je n ai pu la garder que 3 jours.\nCordialement", "created_at": "2026-05-12T01:39:06.474945", "media_url": null, "media_mime_type": null}, {"id": 27612, "message_id": "bot_AC194F21C012E31F0202D88DBC9CC65B_6068", "sender": "bot", "message_type": "text", "content": "Bonjour ! Merci pour votre message. Pouvez-vous me préciser vos disponibilités pour le rendez-vous afin de replacer la prothèse ? Cela nous aidera à organiser votre passage rapidement.\n\nEt juste pour confirmer, votre nom complet est bien BERTRAND CHARLES MAURICE Le Goff ?", "created_at": "2026-05-12T01:39:19.991232", "media_url": null, "media_mime_type": null}, {"id": 27676, "message_id": "ACE5BDA98A6F589AB04FFDC14BF2B180", "sender": "user", "message_type": "text", "content": "A partir d'aujourd'hui 14h toute la semaine.\nOui je suis bien Bertrand LE GOFF", "created_at": "2026-05-12T05:30:10.735965", "media_url": null, "media_mime_type": null}, {"id": 27680, "message_id": "bot_ACE5BDA98A6F589AB04FFDC14BF2B180_7452", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour ces précisions, Bertrand. Votre demande pour un rendez-vous afin de replacer la prothèse à partir d'aujourd'hui 14h (toute la semaine) est bien transmise à l’équipe.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-05-12T05:30:28.145729", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour ces précisions, Bertrand. Votr Merci beaucoup pour ces précisions, Bertrand. Votre demande pour un rendez-vous afin de replacer la prothèse à partir d'aujourd'hui 14h (toute la semaine) est bien transmise à l’équipe.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 17279, "message_id": " [{"id": 17279, "message_id": "bot_AC814D5B7AFC141E7A3EDB5CCF12C0B5_6969", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊 Nous vous attendons mardi matin chez le Dr DINANI Hicham. Bonne journée à vous !", "created_at": "2026-04-21T08:44:30.330168", "media_url": null, "media_mime_type": null}, {"id": 20036, "message_id": "3EB06A477A66D63B79986E", "sender": "bot", "message_type": "image", "content": "Bonjour EL GHACHI YOUNESS\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 28 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 28 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-27T17:06:15.870414", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/5645/download", "media_mime_type": "image/jpeg"}, {"id": 20044, "message_id": "AC9ACA79B084C465CF566A5EDE56DB05", "sender": "user", "message_type": "text", "content": "D'accord inchallah", "created_at": "2026-04-27T17:11:44.588444", "media_url": null, "media_mime_type": null}, {"id": 20045, "message_id": "bot_AC9ACA79B084C465CF566A5EDE56DB05_8625", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation 😊 Nous vous accueillerons mardi matin comme convenu. Bonne journée à vous !", "created_at": "2026-04-27T17:11:58.291881", "media_url": null, "media_mime_type": null}, {"id": 23631, "message_id": "3EB0D5688A7DEA07F52923", "sender": "bot", "message_type": "image", "content": "Bonjour EL GHACHI YOUNESS\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 05 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 5 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-04T17:07:01.559593", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/6638/download", "media_mime_type": "image/jpeg"}, {"id": 23651, "message_id": "AC6CB7DD0B2D0EB280BA15DE45431E7E", "sender": "user", "message_type": "text", "content": "D'accord inchallah", "created_at": "2026-05-04T17:15:34.230976", "media_url": null, "media_mime_type": null}, {"id": 23652, "message_id": "bot_AC6CB7DD0B2D0EB280BA15DE45431E7E_6216", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊 Nous vous attendons mardi matin, le 5 mai, chez le Dr DINANI Hicham. Bonne journée à vous !", "created_at": "2026-05-04T17:15:45.923269", "media_url": null, "media_mime_type": null}, {"id": 27506, "message_id": "3EB0F383776283FE802C19", "sender": "bot", "message_type": "image", "content": "Bonjour EL GHACHI YOUNESS\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 12 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 12 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-11T17:02:32.412275", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/7954/download", "media_mime_type": "image/jpeg"}, {"id": 27523, "message_id": "AC466766600B9C675EF39AC7DAA4C25E", "sender": "user", "message_type": "text", "content": "D'accord inchallah", "created_at": "2026-05-11T17:15:29.922692", "media_url": null, "media_mime_type": null}, {"id": 27524, "message_id": "bot_AC466766600B9C675EF39AC7DAA4C25E_4402", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊 Nous vous accueillerons mardi matin, le 12 mai, chez le Dr DINANI Hicham. Bonne journée à vous !", "created_at": "2026-05-11T17:15:43.038179", "media_url": null, "media_mime_type": null}, {"id": 27692, "message_id": "ACE614DA66DC49B76B736B802F1A617B", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\"السلام عليكم، كيدايرة الأخت لاباس؟ بخير؟ الصحة لاباس؟ معاك الغاشي يونس. غير أختي عافاك les équipes بخير، يونس ما غاديش يجي اليوم، راه عندو الامتحان فالعشية. صيفط ليا الميساج لبارح فليل قاليا راه عندك الامتحان فالعشية، داكشي علاش أختي حتى لغدا إن شاء الله إلا كان ممكن. شكرا أختي، سمحي لينا، بارك الله فيك، شكرا.\"\n\n**Latin Script (Phonetic):**\n\"Salam o alaykom, kidayra l'ekht labas? Bekhir? Seha labas? Maak El Ghachi Younes. Ghir akhti afak les équipes bikhir, Younes ma-ghadish iji lyoum, ra ando l’emti7an f l’3chiya. Safet liyya l-messaj l-bareh f-lil galiya ra andek l’emti7an f l’3chiya. Dak-chi l-ash akhti hta l-ghedda in chaa Allah ila kan momkin. Chokran akhti, smah lina, barak Allah fik, chokran.\"", "created_at": "2026-05-12T08:51:20.010499", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8004/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27694, "message_id": "bot_ACE614DA66DC49B76B736B802F1A617B_5903", "sender": "bot", "message_type": "text", "content": "شكراً بزاف على التوضيح يونس، ماشي مشكل 😊 غادي نبلغ الفريق أنك معندكش الإمكانية تجي اليوم بسبب الامتحان، وكتفضل تأجل حتى الغد إن شاء الله.\n\nالفريق غادي يتواصلوا معاك باش يأكدو الموعد الجديد إن شاء الله 🙏🏻. بالتوفيق ف الامتحان!", "created_at": "2026-05-12T08:51:52.550619", "media_url": null, "media_mime_type": null}]...
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شكراً بزاف على التوضيح يونس، ماشي مشكل 😊 غادي نبلغ شكراً بزاف على التوضيح يونس، ماشي مشكل 😊 غادي نبلغ الفريق أنك معندكش الإمكانية تجي اليوم بسبب الامتحان، وكتفضل تأجل حتى الغد إن شاء الله.
الفريق غادي يتواصلوا معاك باش يأكدو الموعد الجديد إن شاء الله 🙏🏻. بالتوفيق ف الامتحان!...
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[{"id": 20044, "message_id": " [{"id": 20044, "message_id": "AC9ACA79B084C465CF566A5EDE56DB05", "sender": "user", "message_type": "text", "content": "D'accord inchallah", "created_at": "2026-04-27T17:11:44.588444", "media_url": null, "media_mime_type": null}, {"id": 20045, "message_id": "bot_AC9ACA79B084C465CF566A5EDE56DB05_8625", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre confirmation 😊 Nous vous accueillerons mardi matin comme convenu. Bonne journée à vous !", "created_at": "2026-04-27T17:11:58.291881", "media_url": null, "media_mime_type": null}, {"id": 23631, "message_id": "3EB0D5688A7DEA07F52923", "sender": "bot", "message_type": "image", "content": "Bonjour EL GHACHI YOUNESS\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 05 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 5 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-04T17:07:01.559593", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/6638/download", "media_mime_type": "image/jpeg"}, {"id": 23651, "message_id": "AC6CB7DD0B2D0EB280BA15DE45431E7E", "sender": "user", "message_type": "text", "content": "D'accord inchallah", "created_at": "2026-05-04T17:15:34.230976", "media_url": null, "media_mime_type": null}, {"id": 23652, "message_id": "bot_AC6CB7DD0B2D0EB280BA15DE45431E7E_6216", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊 Nous vous attendons mardi matin, le 5 mai, chez le Dr DINANI Hicham. Bonne journée à vous !", "created_at": "2026-05-04T17:15:45.923269", "media_url": null, "media_mime_type": null}, {"id": 27506, "message_id": "3EB0F383776283FE802C19", "sender": "bot", "message_type": "image", "content": "Bonjour EL GHACHI YOUNESS\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 12 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 12 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-11T17:02:32.412275", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/7954/download", "media_mime_type": "image/jpeg"}, {"id": 27523, "message_id": "AC466766600B9C675EF39AC7DAA4C25E", "sender": "user", "message_type": "text", "content": "D'accord inchallah", "created_at": "2026-05-11T17:15:29.922692", "media_url": null, "media_mime_type": null}, {"id": 27524, "message_id": "bot_AC466766600B9C675EF39AC7DAA4C25E_4402", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊 Nous vous accueillerons mardi matin, le 12 mai, chez le Dr DINANI Hicham. Bonne journée à vous !", "created_at": "2026-05-11T17:15:43.038179", "media_url": null, "media_mime_type": null}, {"id": 27692, "message_id": "ACE614DA66DC49B76B736B802F1A617B", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\"السلام عليكم، كيدايرة الأخت لاباس؟ بخير؟ الصحة لاباس؟ معاك الغاشي يونس. غير أختي عافاك les équipes بخير، يونس ما غاديش يجي اليوم، راه عندو الامتحان فالعشية. صيفط ليا الميساج لبارح فليل قاليا راه عندك الامتحان فالعشية، داكشي علاش أختي حتى لغدا إن شاء الله إلا كان ممكن. شكرا أختي، سمحي لينا، بارك الله فيك، شكرا.\"\n\n**Latin Script (Phonetic):**\n\"Salam o alaykom, kidayra l'ekht labas? Bekhir? Seha labas? Maak El Ghachi Younes. Ghir akhti afak les équipes bikhir, Younes ma-ghadish iji lyoum, ra ando l’emti7an f l’3chiya. Safet liyya l-messaj l-bareh f-lil galiya ra andek l’emti7an f l’3chiya. Dak-chi l-ash akhti hta l-ghedda in chaa Allah ila kan momkin. Chokran akhti, smah lina, barak Allah fik, chokran.\"", "created_at": "2026-05-12T08:51:20.010499", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8004/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27694, "message_id": "bot_ACE614DA66DC49B76B736B802F1A617B_5903", "sender": "bot", "message_type": "text", "content": "شكراً بزاف على التوضيح يونس، ماشي مشكل 😊 غادي نبلغ الفريق أنك معندكش الإمكانية تجي اليوم بسبب الامتحان، وكتفضل تأجل حتى الغد إن شاء الله.\n\nالفريق غادي يتواصلوا معاك باش يأكدو الموعد الجديد إن شاء الله 🙏🏻. بالتوفيق ف الامتحان!", "created_at": "2026-05-12T08:51:52.550619", "media_url": null, "media_mime_type": null}, {"id": 27695, "message_id": "AC65701EC074E54A82D3B86CB7D82E18", "sender": "user", "message_type": "text", "content": "شكرا", "created_at": "2026-05-12T08:52:41.914402", "media_url": null, "media_mime_type": null}, {"id": 27696, "message_id": "bot_AC65701EC074E54A82D3B86CB7D82E18_6287", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك 😊 واش كاين شي حاجة أخرى نقدر نعاونكوم بها؟", "created_at": "2026-05-12T08:52:52.674321", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيك 😊 واش كاين شي حاجة أخرى نقدر نعاون العفو مرحبا بيك 😊 واش كاين شي حاجة أخرى نقدر نعاونكوم بها؟...
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[{"id": 23631, "message_id": " [{"id": 23631, "message_id": "3EB0D5688A7DEA07F52923", "sender": "bot", "message_type": "image", "content": "Bonjour EL GHACHI YOUNESS\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 05 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 5 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-04T17:07:01.559593", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/6638/download", "media_mime_type": "image/jpeg"}, {"id": 23651, "message_id": "AC6CB7DD0B2D0EB280BA15DE45431E7E", "sender": "user", "message_type": "text", "content": "D'accord inchallah", "created_at": "2026-05-04T17:15:34.230976", "media_url": null, "media_mime_type": null}, {"id": 23652, "message_id": "bot_AC6CB7DD0B2D0EB280BA15DE45431E7E_6216", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊 Nous vous attendons mardi matin, le 5 mai, chez le Dr DINANI Hicham. Bonne journée à vous !", "created_at": "2026-05-04T17:15:45.923269", "media_url": null, "media_mime_type": null}, {"id": 27506, "message_id": "3EB0F383776283FE802C19", "sender": "bot", "message_type": "image", "content": "Bonjour EL GHACHI YOUNESS\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 12 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 12 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-11T17:02:32.412275", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/7954/download", "media_mime_type": "image/jpeg"}, {"id": 27523, "message_id": "AC466766600B9C675EF39AC7DAA4C25E", "sender": "user", "message_type": "text", "content": "D'accord inchallah", "created_at": "2026-05-11T17:15:29.922692", "media_url": null, "media_mime_type": null}, {"id": 27524, "message_id": "bot_AC466766600B9C675EF39AC7DAA4C25E_4402", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊 Nous vous accueillerons mardi matin, le 12 mai, chez le Dr DINANI Hicham. Bonne journée à vous !", "created_at": "2026-05-11T17:15:43.038179", "media_url": null, "media_mime_type": null}, {"id": 27692, "message_id": "ACE614DA66DC49B76B736B802F1A617B", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\"السلام عليكم، كيدايرة الأخت لاباس؟ بخير؟ الصحة لاباس؟ معاك الغاشي يونس. غير أختي عافاك les équipes بخير، يونس ما غاديش يجي اليوم، راه عندو الامتحان فالعشية. صيفط ليا الميساج لبارح فليل قاليا راه عندك الامتحان فالعشية، داكشي علاش أختي حتى لغدا إن شاء الله إلا كان ممكن. شكرا أختي، سمحي لينا، بارك الله فيك، شكرا.\"\n\n**Latin Script (Phonetic):**\n\"Salam o alaykom, kidayra l'ekht labas? Bekhir? Seha labas? Maak El Ghachi Younes. Ghir akhti afak les équipes bikhir, Younes ma-ghadish iji lyoum, ra ando l’emti7an f l’3chiya. Safet liyya l-messaj l-bareh f-lil galiya ra andek l’emti7an f l’3chiya. Dak-chi l-ash akhti hta l-ghedda in chaa Allah ila kan momkin. Chokran akhti, smah lina, barak Allah fik, chokran.\"", "created_at": "2026-05-12T08:51:20.010499", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8004/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27694, "message_id": "bot_ACE614DA66DC49B76B736B802F1A617B_5903", "sender": "bot", "message_type": "text", "content": "شكراً بزاف على التوضيح يونس، ماشي مشكل 😊 غادي نبلغ الفريق أنك معندكش الإمكانية تجي اليوم بسبب الامتحان، وكتفضل تأجل حتى الغد إن شاء الله.\n\nالفريق غادي يتواصلوا معاك باش يأكدو الموعد الجديد إن شاء الله 🙏🏻. بالتوفيق ف الامتحان!", "created_at": "2026-05-12T08:51:52.550619", "media_url": null, "media_mime_type": null}, {"id": 27695, "message_id": "AC65701EC074E54A82D3B86CB7D82E18", "sender": "user", "message_type": "text", "content": "شكرا", "created_at": "2026-05-12T08:52:41.914402", "media_url": null, "media_mime_type": null}, {"id": 27696, "message_id": "bot_AC65701EC074E54A82D3B86CB7D82E18_6287", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك 😊 واش كاين شي حاجة أخرى نقدر نعاونكوم بها؟", "created_at": "2026-05-12T08:52:52.674321", "media_url": null, "media_mime_type": null}, {"id": 27697, "message_id": "ACCF4DE2D05F056CBD0C837CEC70A3E7", "sender": "user", "message_type": "text", "content": "حفظكم الله ورعاكم شكرا بزاف", "created_at": "2026-05-12T08:54:15.894923", "media_url": null, "media_mime_type": null}, {"id": 27698, "message_id": "bot_ACCF4DE2D05F056CBD0C837CEC70A3E7_3848", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، الله يحفظكوم ويسهل عليكوم 😊 وقتما حتاجيتيو شي حاجة حنا رهن الاشارة.", "created_at": "2026-05-12T08:54:27.242167", "media_url": null, "media_mime_type": null}]...
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بارك الله فيك، الله يحفظكوم ويسهل عليكوم 😊 وقتما ح بارك الله فيك، الله يحفظكوم ويسهل عليكوم 😊 وقتما حتاجيتيو شي حاجة حنا رهن الاشارة....
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[{"id": 23652, "message_id": " [{"id": 23652, "message_id": "bot_AC6CB7DD0B2D0EB280BA15DE45431E7E_6216", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊 Nous vous attendons mardi matin, le 5 mai, chez le Dr DINANI Hicham. Bonne journée à vous !", "created_at": "2026-05-04T17:15:45.923269", "media_url": null, "media_mime_type": null}, {"id": 27506, "message_id": "3EB0F383776283FE802C19", "sender": "bot", "message_type": "image", "content": "Bonjour EL GHACHI YOUNESS\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 12 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 12 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-11T17:02:32.412275", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/7954/download", "media_mime_type": "image/jpeg"}, {"id": 27523, "message_id": "AC466766600B9C675EF39AC7DAA4C25E", "sender": "user", "message_type": "text", "content": "D'accord inchallah", "created_at": "2026-05-11T17:15:29.922692", "media_url": null, "media_mime_type": null}, {"id": 27524, "message_id": "bot_AC466766600B9C675EF39AC7DAA4C25E_4402", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊 Nous vous accueillerons mardi matin, le 12 mai, chez le Dr DINANI Hicham. Bonne journée à vous !", "created_at": "2026-05-11T17:15:43.038179", "media_url": null, "media_mime_type": null}, {"id": 27692, "message_id": "ACE614DA66DC49B76B736B802F1A617B", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\"السلام عليكم، كيدايرة الأخت لاباس؟ بخير؟ الصحة لاباس؟ معاك الغاشي يونس. غير أختي عافاك les équipes بخير، يونس ما غاديش يجي اليوم، راه عندو الامتحان فالعشية. صيفط ليا الميساج لبارح فليل قاليا راه عندك الامتحان فالعشية، داكشي علاش أختي حتى لغدا إن شاء الله إلا كان ممكن. شكرا أختي، سمحي لينا، بارك الله فيك، شكرا.\"\n\n**Latin Script (Phonetic):**\n\"Salam o alaykom, kidayra l'ekht labas? Bekhir? Seha labas? Maak El Ghachi Younes. Ghir akhti afak les équipes bikhir, Younes ma-ghadish iji lyoum, ra ando l’emti7an f l’3chiya. Safet liyya l-messaj l-bareh f-lil galiya ra andek l’emti7an f l’3chiya. Dak-chi l-ash akhti hta l-ghedda in chaa Allah ila kan momkin. Chokran akhti, smah lina, barak Allah fik, chokran.\"", "created_at": "2026-05-12T08:51:20.010499", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8004/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27694, "message_id": "bot_ACE614DA66DC49B76B736B802F1A617B_5903", "sender": "bot", "message_type": "text", "content": "شكراً بزاف على التوضيح يونس، ماشي مشكل 😊 غادي نبلغ الفريق أنك معندكش الإمكانية تجي اليوم بسبب الامتحان، وكتفضل تأجل حتى الغد إن شاء الله.\n\nالفريق غادي يتواصلوا معاك باش يأكدو الموعد الجديد إن شاء الله 🙏🏻. بالتوفيق ف الامتحان!", "created_at": "2026-05-12T08:51:52.550619", "media_url": null, "media_mime_type": null}, {"id": 27695, "message_id": "AC65701EC074E54A82D3B86CB7D82E18", "sender": "user", "message_type": "text", "content": "شكرا", "created_at": "2026-05-12T08:52:41.914402", "media_url": null, "media_mime_type": null}, {"id": 27696, "message_id": "bot_AC65701EC074E54A82D3B86CB7D82E18_6287", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك 😊 واش كاين شي حاجة أخرى نقدر نعاونكوم بها؟", "created_at": "2026-05-12T08:52:52.674321", "media_url": null, "media_mime_type": null}, {"id": 27697, "message_id": "ACCF4DE2D05F056CBD0C837CEC70A3E7", "sender": "user", "message_type": "text", "content": "حفظكم الله ورعاكم شكرا بزاف", "created_at": "2026-05-12T08:54:15.894923", "media_url": null, "media_mime_type": null}, {"id": 27698, "message_id": "bot_ACCF4DE2D05F056CBD0C837CEC70A3E7_3848", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، الله يحفظكوم ويسهل عليكوم 😊 وقتما حتاجيتيو شي حاجة حنا رهن الاشارة.", "created_at": "2026-05-12T08:54:27.242167", "media_url": null, "media_mime_type": null}, {"id": 27699, "message_id": "AC7E5062BFF1797DC85708950E8D06F3", "sender": "user", "message_type": "text", "content": "جزاكم الله خيرا", "created_at": "2026-05-12T08:55:03.807833", "media_url": null, "media_mime_type": null}, {"id": 27700, "message_id": "bot_AC7E5062BFF1797DC85708950E8D06F3_934", "sender": "bot", "message_type": "text", "content": "آمين وإياكوم، شكرا بارك الله فيك 😊 نهاركم مبروك!", "created_at": "2026-05-12T08:55:14.610039", "media_url": null, "media_mime_type": null}]...
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آمين وإياكوم، شكرا بارك الله فيك 😊 نهاركم مبروك!
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[{"id": 27523, "message_id": " [{"id": 27523, "message_id": "AC466766600B9C675EF39AC7DAA4C25E", "sender": "user", "message_type": "text", "content": "D'accord inchallah", "created_at": "2026-05-11T17:15:29.922692", "media_url": null, "media_mime_type": null}, {"id": 27524, "message_id": "bot_AC466766600B9C675EF39AC7DAA4C25E_4402", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation 😊 Nous vous accueillerons mardi matin, le 12 mai, chez le Dr DINANI Hicham. Bonne journée à vous !", "created_at": "2026-05-11T17:15:43.038179", "media_url": null, "media_mime_type": null}, {"id": 27692, "message_id": "ACE614DA66DC49B76B736B802F1A617B", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n**Arabic Script:**\n\"السلام عليكم، كيدايرة الأخت لاباس؟ بخير؟ الصحة لاباس؟ معاك الغاشي يونس. غير أختي عافاك les équipes بخير، يونس ما غاديش يجي اليوم، راه عندو الامتحان فالعشية. صيفط ليا الميساج لبارح فليل قاليا راه عندك الامتحان فالعشية، داكشي علاش أختي حتى لغدا إن شاء الله إلا كان ممكن. شكرا أختي، سمحي لينا، بارك الله فيك، شكرا.\"\n\n**Latin Script (Phonetic):**\n\"Salam o alaykom, kidayra l'ekht labas? Bekhir? Seha labas? Maak El Ghachi Younes. Ghir akhti afak les équipes bikhir, Younes ma-ghadish iji lyoum, ra ando l’emti7an f l’3chiya. Safet liyya l-messaj l-bareh f-lil galiya ra andek l’emti7an f l’3chiya. Dak-chi l-ash akhti hta l-ghedda in chaa Allah ila kan momkin. Chokran akhti, smah lina, barak Allah fik, chokran.\"", "created_at": "2026-05-12T08:51:20.010499", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8004/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 27694, "message_id": "bot_ACE614DA66DC49B76B736B802F1A617B_5903", "sender": "bot", "message_type": "text", "content": "شكراً بزاف على التوضيح يونس، ماشي مشكل 😊 غادي نبلغ الفريق أنك معندكش الإمكانية تجي اليوم بسبب الامتحان، وكتفضل تأجل حتى الغد إن شاء الله.\n\nالفريق غادي يتواصلوا معاك باش يأكدو الموعد الجديد إن شاء الله 🙏🏻. بالتوفيق ف الامتحان!", "created_at": "2026-05-12T08:51:52.550619", "media_url": null, "media_mime_type": null}, {"id": 27695, "message_id": "AC65701EC074E54A82D3B86CB7D82E18", "sender": "user", "message_type": "text", "content": "شكرا", "created_at": "2026-05-12T08:52:41.914402", "media_url": null, "media_mime_type": null}, {"id": 27696, "message_id": "bot_AC65701EC074E54A82D3B86CB7D82E18_6287", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك 😊 واش كاين شي حاجة أخرى نقدر نعاونكوم بها؟", "created_at": "2026-05-12T08:52:52.674321", "media_url": null, "media_mime_type": null}, {"id": 27697, "message_id": "ACCF4DE2D05F056CBD0C837CEC70A3E7", "sender": "user", "message_type": "text", "content": "حفظكم الله ورعاكم شكرا بزاف", "created_at": "2026-05-12T08:54:15.894923", "media_url": null, "media_mime_type": null}, {"id": 27698, "message_id": "bot_ACCF4DE2D05F056CBD0C837CEC70A3E7_3848", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، الله يحفظكوم ويسهل عليكوم 😊 وقتما حتاجيتيو شي حاجة حنا رهن الاشارة.", "created_at": "2026-05-12T08:54:27.242167", "media_url": null, "media_mime_type": null}, {"id": 27699, "message_id": "AC7E5062BFF1797DC85708950E8D06F3", "sender": "user", "message_type": "text", "content": "جزاكم الله خيرا", "created_at": "2026-05-12T08:55:03.807833", "media_url": null, "media_mime_type": null}, {"id": 27700, "message_id": "bot_AC7E5062BFF1797DC85708950E8D06F3_934", "sender": "bot", "message_type": "text", "content": "آمين وإياكوم، شكرا بارك الله فيك 😊 نهاركم مبروك!", "created_at": "2026-05-12T08:55:14.610039", "media_url": null, "media_mime_type": null}, {"id": 27701, "message_id": "AC0789B6452908E901D0859D1D2E947F", "sender": "user", "message_type": "text", "content": "شكرا بالرزق إن شاء الله", "created_at": "2026-05-12T08:57:25.689653", "media_url": null, "media_mime_type": null}, {"id": 27702, "message_id": "bot_AC0789B6452908E901D0859D1D2E947F_4667", "sender": "bot", "message_type": "text", "content": "آمين يا رب، الله يرزقكوم ويوفقكوم 😊 شكرا على كلامك الطيب!", "created_at": "2026-05-12T08:57:37.135305", "media_url": null, "media_mime_type": null}]...
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آمين يا رب، الله يرزقكوم ويوفقكوم 😊 شكرا على كلامك آمين يا رب، الله يرزقكوم ويوفقكوم 😊 شكرا على كلامك الطيب!...
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[{"id": 19990, "message_id": " [{"id": 19990, "message_id": "AC2E12DDC6D7B12A05D6BECCEBBB048F", "sender": "user", "message_type": "text", "content": "maradito 3liya walo", "created_at": "2026-04-27T15:40:17.870847", "media_url": null, "media_mime_type": null}, {"id": 19991, "message_id": "bot_AC2E12DDC6D7B12A05D6BECCEBBB048F_5942", "sender": "bot", "message_type": "text", "content": "واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-27T15:40:26.140090", "media_url": null, "media_mime_type": null}, {"id": 19992, "message_id": "ACCE356A2A3F741064A043AD3E8DF9CE", "sender": "user", "message_type": "text", "content": "anouar elfarouki", "created_at": "2026-04-27T15:40:39.970609", "media_url": null, "media_mime_type": null}, {"id": 19994, "message_id": "bot_ACCE356A2A3F741064A043AD3E8DF9CE_9039", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا باش يأكدو ليكوم وغادي يتواصلوا معكوم في أقرب وقت 🙏🏻", "created_at": "2026-04-27T15:40:53.548068", "media_url": null, "media_mime_type": null}, {"id": 19995, "message_id": "3EB0BA11977915C2E1469E", "sender": "bot", "message_type": "text", "content": "salam mr anouar", "created_at": "2026-04-27T15:41:03.980399", "media_url": null, "media_mime_type": null}, {"id": 19996, "message_id": "3EB07A90C8E7F961647673", "sender": "bot", "message_type": "text", "content": "twssalna la commande ntasslo bik asidi", "created_at": "2026-04-27T15:41:19.988278", "media_url": null, "media_mime_type": null}, {"id": 19997, "message_id": "AC3D60ACDA81C759D2DF491D99846C12", "sender": "user", "message_type": "text", "content": "rah chi chehar ozyada db", "created_at": "2026-04-27T15:41:44.881787", "media_url": null, "media_mime_type": null}, {"id": 19998, "message_id": "3EB08184E18427416F62A8", "sender": "bot", "message_type": "text", "content": "rah les bracket s3iib bach nl9awehom si non khassna nakhdo cas kamla bach n9edro nlas9olik mnha li khassinak", "created_at": "2026-04-27T15:42:12.383012", "media_url": null, "media_mime_type": null}, {"id": 19999, "message_id": "3EB01A837FEBE73B95E4FB", "sender": "bot", "message_type": "text", "content": "une fois twssal la comande asidi rantwassel m3ak koun hani", "created_at": "2026-04-27T15:42:36.977872", "media_url": null, "media_mime_type": null}, {"id": 20000, "message_id": "AC09099F5976AF9ED2C743E9F76EDA1A", "sender": "user", "message_type": "text", "content": "ok ncha2allah", "created_at": "2026-04-27T15:43:07.440673", "media_url": null, "media_mime_type": null}, {"id": 27706, "message_id": "AC9455A4642FDAB46AF36AE307D7EF7E", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-05-12T10:13:29.579523", "media_url": null, "media_mime_type": null}, {"id": 27707, "message_id": "bot_AC9455A4642FDAB46AF36AE307D7EF7E_3673", "sender": "bot", "message_type": "text", "content": "وعليكم السلام! كيف نقدرو نعاونوك اليوم؟", "created_at": "2026-05-12T10:13:43.077824", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام! كيف نقدرو نعاونوك اليوم؟
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[{"id": 19992, "message_id": " [{"id": 19992, "message_id": "ACCE356A2A3F741064A043AD3E8DF9CE", "sender": "user", "message_type": "text", "content": "anouar elfarouki", "created_at": "2026-04-27T15:40:39.970609", "media_url": null, "media_mime_type": null}, {"id": 19994, "message_id": "bot_ACCE356A2A3F741064A043AD3E8DF9CE_9039", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا باش يأكدو ليكوم وغادي يتواصلوا معكوم في أقرب وقت 🙏🏻", "created_at": "2026-04-27T15:40:53.548068", "media_url": null, "media_mime_type": null}, {"id": 19995, "message_id": "3EB0BA11977915C2E1469E", "sender": "bot", "message_type": "text", "content": "salam mr anouar", "created_at": "2026-04-27T15:41:03.980399", "media_url": null, "media_mime_type": null}, {"id": 19996, "message_id": "3EB07A90C8E7F961647673", "sender": "bot", "message_type": "text", "content": "twssalna la commande ntasslo bik asidi", "created_at": "2026-04-27T15:41:19.988278", "media_url": null, "media_mime_type": null}, {"id": 19997, "message_id": "AC3D60ACDA81C759D2DF491D99846C12", "sender": "user", "message_type": "text", "content": "rah chi chehar ozyada db", "created_at": "2026-04-27T15:41:44.881787", "media_url": null, "media_mime_type": null}, {"id": 19998, "message_id": "3EB08184E18427416F62A8", "sender": "bot", "message_type": "text", "content": "rah les bracket s3iib bach nl9awehom si non khassna nakhdo cas kamla bach n9edro nlas9olik mnha li khassinak", "created_at": "2026-04-27T15:42:12.383012", "media_url": null, "media_mime_type": null}, {"id": 19999, "message_id": "3EB01A837FEBE73B95E4FB", "sender": "bot", "message_type": "text", "content": "une fois twssal la comande asidi rantwassel m3ak koun hani", "created_at": "2026-04-27T15:42:36.977872", "media_url": null, "media_mime_type": null}, {"id": 20000, "message_id": "AC09099F5976AF9ED2C743E9F76EDA1A", "sender": "user", "message_type": "text", "content": "ok ncha2allah", "created_at": "2026-04-27T15:43:07.440673", "media_url": null, "media_mime_type": null}, {"id": 27706, "message_id": "AC9455A4642FDAB46AF36AE307D7EF7E", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-05-12T10:13:29.579523", "media_url": null, "media_mime_type": null}, {"id": 27707, "message_id": "bot_AC9455A4642FDAB46AF36AE307D7EF7E_3673", "sender": "bot", "message_type": "text", "content": "وعليكم السلام! كيف نقدرو نعاونوك اليوم؟", "created_at": "2026-05-12T10:13:43.077824", "media_url": null, "media_mime_type": null}, {"id": 27708, "message_id": "AC4300CDEEA8DFE8703E2A4CACB74370", "sender": "user", "message_type": "text", "content": "c anouar elfarouki", "created_at": "2026-05-12T10:13:50.305538", "media_url": null, "media_mime_type": null}, {"id": 27710, "message_id": "bot_AC4300CDEEA8DFE8703E2A4CACB74370_5551", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا باش يأكدو ليكوم وغادي يتواصلوا معكوم في أقرب وقت 🙏🏻", "created_at": "2026-05-12T10:14:03.449625", "media_url": null, "media_mime_type": null}]...
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غادي نبلغ الفريق الطبي ديالنا باش يأكدو ليكوم وغاد غادي نبلغ الفريق الطبي ديالنا باش يأكدو ليكوم وغادي يتواصلوا معكوم في أقرب وقت 🙏🏻...
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[{"id": 19995, "message_id": " [{"id": 19995, "message_id": "3EB0BA11977915C2E1469E", "sender": "bot", "message_type": "text", "content": "salam mr anouar", "created_at": "2026-04-27T15:41:03.980399", "media_url": null, "media_mime_type": null}, {"id": 19996, "message_id": "3EB07A90C8E7F961647673", "sender": "bot", "message_type": "text", "content": "twssalna la commande ntasslo bik asidi", "created_at": "2026-04-27T15:41:19.988278", "media_url": null, "media_mime_type": null}, {"id": 19997, "message_id": "AC3D60ACDA81C759D2DF491D99846C12", "sender": "user", "message_type": "text", "content": "rah chi chehar ozyada db", "created_at": "2026-04-27T15:41:44.881787", "media_url": null, "media_mime_type": null}, {"id": 19998, "message_id": "3EB08184E18427416F62A8", "sender": "bot", "message_type": "text", "content": "rah les bracket s3iib bach nl9awehom si non khassna nakhdo cas kamla bach n9edro nlas9olik mnha li khassinak", "created_at": "2026-04-27T15:42:12.383012", "media_url": null, "media_mime_type": null}, {"id": 19999, "message_id": "3EB01A837FEBE73B95E4FB", "sender": "bot", "message_type": "text", "content": "une fois twssal la comande asidi rantwassel m3ak koun hani", "created_at": "2026-04-27T15:42:36.977872", "media_url": null, "media_mime_type": null}, {"id": 20000, "message_id": "AC09099F5976AF9ED2C743E9F76EDA1A", "sender": "user", "message_type": "text", "content": "ok ncha2allah", "created_at": "2026-04-27T15:43:07.440673", "media_url": null, "media_mime_type": null}, {"id": 27706, "message_id": "AC9455A4642FDAB46AF36AE307D7EF7E", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-05-12T10:13:29.579523", "media_url": null, "media_mime_type": null}, {"id": 27707, "message_id": "bot_AC9455A4642FDAB46AF36AE307D7EF7E_3673", "sender": "bot", "message_type": "text", "content": "وعليكم السلام! كيف نقدرو نعاونوك اليوم؟", "created_at": "2026-05-12T10:13:43.077824", "media_url": null, "media_mime_type": null}, {"id": 27708, "message_id": "AC4300CDEEA8DFE8703E2A4CACB74370", "sender": "user", "message_type": "text", "content": "c anouar elfarouki", "created_at": "2026-05-12T10:13:50.305538", "media_url": null, "media_mime_type": null}, {"id": 27710, "message_id": "bot_AC4300CDEEA8DFE8703E2A4CACB74370_5551", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا باش يأكدو ليكوم وغادي يتواصلوا معكوم في أقرب وقت 🙏🏻", "created_at": "2026-05-12T10:14:03.449625", "media_url": null, "media_mime_type": null}, {"id": 27711, "message_id": "AC90692976CC3CE5EBB721364C4DBCC5", "sender": "user", "message_type": "text", "content": "wahad les bagues wach jaw ola mazal", "created_at": "2026-05-12T10:14:09.515916", "media_url": null, "media_mime_type": null}, {"id": 27712, "message_id": "bot_AC90692976CC3CE5EBB721364C4DBCC5_5551", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا باش يأكدو ليكوم وغادي يتواصلوا معكوم في أقرب وقت 🙏🏻", "created_at": "2026-05-12T10:14:20.824098", "media_url": null, "media_mime_type": null}]...
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غادي نبلغ الفريق الطبي ديالنا باش يأكدو ليكوم وغاد غادي نبلغ الفريق الطبي ديالنا باش يأكدو ليكوم وغادي يتواصلوا معكوم في أقرب وقت 🙏🏻...
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[{"id": 19997, "message_id": " [{"id": 19997, "message_id": "AC3D60ACDA81C759D2DF491D99846C12", "sender": "user", "message_type": "text", "content": "rah chi chehar ozyada db", "created_at": "2026-04-27T15:41:44.881787", "media_url": null, "media_mime_type": null}, {"id": 19998, "message_id": "3EB08184E18427416F62A8", "sender": "bot", "message_type": "text", "content": "rah les bracket s3iib bach nl9awehom si non khassna nakhdo cas kamla bach n9edro nlas9olik mnha li khassinak", "created_at": "2026-04-27T15:42:12.383012", "media_url": null, "media_mime_type": null}, {"id": 19999, "message_id": "3EB01A837FEBE73B95E4FB", "sender": "bot", "message_type": "text", "content": "une fois twssal la comande asidi rantwassel m3ak koun hani", "created_at": "2026-04-27T15:42:36.977872", "media_url": null, "media_mime_type": null}, {"id": 20000, "message_id": "AC09099F5976AF9ED2C743E9F76EDA1A", "sender": "user", "message_type": "text", "content": "ok ncha2allah", "created_at": "2026-04-27T15:43:07.440673", "media_url": null, "media_mime_type": null}, {"id": 27706, "message_id": "AC9455A4642FDAB46AF36AE307D7EF7E", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-05-12T10:13:29.579523", "media_url": null, "media_mime_type": null}, {"id": 27707, "message_id": "bot_AC9455A4642FDAB46AF36AE307D7EF7E_3673", "sender": "bot", "message_type": "text", "content": "وعليكم السلام! كيف نقدرو نعاونوك اليوم؟", "created_at": "2026-05-12T10:13:43.077824", "media_url": null, "media_mime_type": null}, {"id": 27708, "message_id": "AC4300CDEEA8DFE8703E2A4CACB74370", "sender": "user", "message_type": "text", "content": "c anouar elfarouki", "created_at": "2026-05-12T10:13:50.305538", "media_url": null, "media_mime_type": null}, {"id": 27710, "message_id": "bot_AC4300CDEEA8DFE8703E2A4CACB74370_5551", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا باش يأكدو ليكوم وغادي يتواصلوا معكوم في أقرب وقت 🙏🏻", "created_at": "2026-05-12T10:14:03.449625", "media_url": null, "media_mime_type": null}, {"id": 27711, "message_id": "AC90692976CC3CE5EBB721364C4DBCC5", "sender": "user", "message_type": "text", "content": "wahad les bagues wach jaw ola mazal", "created_at": "2026-05-12T10:14:09.515916", "media_url": null, "media_mime_type": null}, {"id": 27712, "message_id": "bot_AC90692976CC3CE5EBB721364C4DBCC5_5551", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا باش يأكدو ليكوم وغادي يتواصلوا معكوم في أقرب وقت 🙏🏻", "created_at": "2026-05-12T10:14:20.824098", "media_url": null, "media_mime_type": null}, {"id": 27713, "message_id": "AC67D1B5A9BC4B3B0CFB2C27640E0D62", "sender": "user", "message_type": "text", "content": "ncha2allah", "created_at": "2026-05-12T10:14:30.495858", "media_url": null, "media_mime_type": null}, {"id": 27714, "message_id": "bot_AC67D1B5A9BC4B3B0CFB2C27640E0D62_4469", "sender": "bot", "message_type": "text", "content": "إن شاء الله! إذا كان عندك أي سؤال آخر أنا هنا.", "created_at": "2026-05-12T10:14:41.203351", "media_url": null, "media_mime_type": null}]...
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إن شاء الله! إذا كان عندك أي سؤال آخر أنا هنا.
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[{"id": 19999, "message_id": " [{"id": 19999, "message_id": "3EB01A837FEBE73B95E4FB", "sender": "bot", "message_type": "text", "content": "une fois twssal la comande asidi rantwassel m3ak koun hani", "created_at": "2026-04-27T15:42:36.977872", "media_url": null, "media_mime_type": null}, {"id": 20000, "message_id": "AC09099F5976AF9ED2C743E9F76EDA1A", "sender": "user", "message_type": "text", "content": "ok ncha2allah", "created_at": "2026-04-27T15:43:07.440673", "media_url": null, "media_mime_type": null}, {"id": 27706, "message_id": "AC9455A4642FDAB46AF36AE307D7EF7E", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-05-12T10:13:29.579523", "media_url": null, "media_mime_type": null}, {"id": 27707, "message_id": "bot_AC9455A4642FDAB46AF36AE307D7EF7E_3673", "sender": "bot", "message_type": "text", "content": "وعليكم السلام! كيف نقدرو نعاونوك اليوم؟", "created_at": "2026-05-12T10:13:43.077824", "media_url": null, "media_mime_type": null}, {"id": 27708, "message_id": "AC4300CDEEA8DFE8703E2A4CACB74370", "sender": "user", "message_type": "text", "content": "c anouar elfarouki", "created_at": "2026-05-12T10:13:50.305538", "media_url": null, "media_mime_type": null}, {"id": 27710, "message_id": "bot_AC4300CDEEA8DFE8703E2A4CACB74370_5551", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا باش يأكدو ليكوم وغادي يتواصلوا معكوم في أقرب وقت 🙏🏻", "created_at": "2026-05-12T10:14:03.449625", "media_url": null, "media_mime_type": null}, {"id": 27711, "message_id": "AC90692976CC3CE5EBB721364C4DBCC5", "sender": "user", "message_type": "text", "content": "wahad les bagues wach jaw ola mazal", "created_at": "2026-05-12T10:14:09.515916", "media_url": null, "media_mime_type": null}, {"id": 27712, "message_id": "bot_AC90692976CC3CE5EBB721364C4DBCC5_5551", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا باش يأكدو ليكوم وغادي يتواصلوا معكوم في أقرب وقت 🙏🏻", "created_at": "2026-05-12T10:14:20.824098", "media_url": null, "media_mime_type": null}, {"id": 27713, "message_id": "AC67D1B5A9BC4B3B0CFB2C27640E0D62", "sender": "user", "message_type": "text", "content": "ncha2allah", "created_at": "2026-05-12T10:14:30.495858", "media_url": null, "media_mime_type": null}, {"id": 27714, "message_id": "bot_AC67D1B5A9BC4B3B0CFB2C27640E0D62_4469", "sender": "bot", "message_type": "text", "content": "إن شاء الله! إذا كان عندك أي سؤال آخر أنا هنا.", "created_at": "2026-05-12T10:14:41.203351", "media_url": null, "media_mime_type": null}, {"id": 27715, "message_id": "AC2048C45DB4C27539CABA80124190CA", "sender": "user", "message_type": "text", "content": "mrc", "created_at": "2026-05-12T10:15:11.317166", "media_url": null, "media_mime_type": null}, {"id": 27716, "message_id": "bot_AC2048C45DB4C27539CABA80124190CA_1586", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك 😊 وقتما حتاجيتيو شي حاجة أنا هنا.", "created_at": "2026-05-12T10:15:21.714288", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيك 😊 وقتما حتاجيتيو شي حاجة أنا هنا.
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