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[{"id": 13670, "message_id": " [{"id": 13670, "message_id": "A52A7C7C2F26BFA0006631BDD6401F41", "sender": "user", "message_type": "text", "content": "Bonjour \nÇa m'embête d'y aller dans une heure, j'ai plein de choses à faire, mais j'irai", "created_at": "2026-04-10T15:16:59.958527", "media_url": null, "media_mime_type": null}, {"id": 13671, "message_id": "A59CE74D912615DAFE9DD04DBCE5911B", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-10T15:17:00.467676", "media_url": null, "media_mime_type": null}, {"id": 13672, "message_id": "bot_A52A7C7C2F26BFA0006631BDD6401F41_6580", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟ 😊", "created_at": "2026-04-10T15:17:20.581045", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centr مرحبا الله اودي، شكرا على التواصل ديالكوم مع Centre Dentaire Tanger Bay. واش ممكن تقولولي شنو الحاجة اللي محتاجينها اليوم؟ 😊...
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[{"id": 13586, "message_id": " [{"id": 13586, "message_id": "3A8948E73A12720510FC", "sender": "user", "message_type": "text", "content": "Bonjour ! J’ai rempli votre formulaire et j’aimerais en savoir plus sur votre entreprise.\n\nphone_number: +212720065200\nquel_est_le_principal_motif_de_votre_visite_?: Consultation\nquand_souhaitez-vous_venir_chez_nous_?: Dans la semaine\n_êtes-vous_déjà_patient_chez_nous_?: Non\nvotre_nom: Karnache Sanaa\nvotre_ville: Casablanca", "created_at": "2026-04-10T12:45:27.410276", "media_url": null, "media_mime_type": null}, {"id": 13587, "message_id": "bot_3A8948E73A12720510FC_9479", "sender": "bot", "message_type": "text", "content": "Bonjour Sanaa ! Merci d'avoir rempli notre formulaire. Centre Dentaire Halim est situé à Casablanca et nous offrons divers services dentaires, y compris les soins dentaires, le blanchiment, les prothèses, l'orthodontie, l'implantologie, et l'esthétique dentaire. \n\nSouhaitez-vous que je transmette votre demande pour qu'un membre de notre équipe vous contacte afin de fixer un rendez-vous pour une consultation ? 😊", "created_at": "2026-04-10T12:45:49.650073", "media_url": null, "media_mime_type": null}, {"id": 13588, "message_id": "3A29520ED03E41898BCA", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-04-10T12:46:10.577663", "media_url": null, "media_mime_type": null}, {"id": 13589, "message_id": "2A3F15369DE70A4EDDA0", "sender": "bot", "message_type": "text", "content": "Voilà notre localisation", "created_at": "2026-04-10T12:46:11.823614", "media_url": null, "media_mime_type": null}, {"id": 13590, "message_id": "bot_3A29520ED03E41898BCA_7234", "sender": "bot", "message_type": "text", "content": "Centre Dentaire Halim est situé à Immeuble 89, 1er étage, Avenue Abou Bakr El Kadiri, Casablanca. Vous pouvez également nous trouver sur Google Maps ici : [https://maps.app.goo.gl/S1mK6eAmV7iRy69S9](https://maps.app.goo.gl/S1mK6eAmV7iRy69S9). \n\nSi vous avez d'autres questions ou si vous souhaitez prendre rendez-vous, n'hésitez pas à me le faire savoir ! 😊", "created_at": "2026-04-10T12:46:25.456798", "media_url": null, "media_mime_type": null}]...
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Centre Dentaire Halim est situé à Immeuble 89, 1er Centre Dentaire Halim est situé à Immeuble 89, 1er étage, Avenue Abou Bakr El Kadiri, Casablanca. Vous pouvez également nous trouver sur Google Maps ici : [https://maps.app.goo.gl/S1mK6eAmV7iRy69S9](https://maps.app.goo.gl/S1mK6eAmV7iRy69S9).
Si vous avez d'autres questions ou si vous souhaitez prendre rendez-vous, n'hésitez pas à me le faire savoir ! 😊...
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[{"id": 13586, "message_id": " [{"id": 13586, "message_id": "3A8948E73A12720510FC", "sender": "user", "message_type": "text", "content": "Bonjour ! J’ai rempli votre formulaire et j’aimerais en savoir plus sur votre entreprise.\n\nphone_number: +212720065200\nquel_est_le_principal_motif_de_votre_visite_?: Consultation\nquand_souhaitez-vous_venir_chez_nous_?: Dans la semaine\n_êtes-vous_déjà_patient_chez_nous_?: Non\nvotre_nom: Karnache Sanaa\nvotre_ville: Casablanca", "created_at": "2026-04-10T12:45:27.410276", "media_url": null, "media_mime_type": null}, {"id": 13587, "message_id": "bot_3A8948E73A12720510FC_9479", "sender": "bot", "message_type": "text", "content": "Bonjour Sanaa ! Merci d'avoir rempli notre formulaire. Centre Dentaire Halim est situé à Casablanca et nous offrons divers services dentaires, y compris les soins dentaires, le blanchiment, les prothèses, l'orthodontie, l'implantologie, et l'esthétique dentaire. \n\nSouhaitez-vous que je transmette votre demande pour qu'un membre de notre équipe vous contacte afin de fixer un rendez-vous pour une consultation ? 😊", "created_at": "2026-04-10T12:45:49.650073", "media_url": null, "media_mime_type": null}]...
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Bonjour Sanaa ! Merci d'avoir rempli notre for Bonjour Sanaa ! Merci d'avoir rempli notre formulaire. Centre Dentaire Halim est situé à Casablanca et nous offrons divers services dentaires, y compris les soins dentaires, le blanchiment, les prothèses, l'orthodontie, l'implantologie, et l'esthétique dentaire.
Souhaitez-vous que je transmette votre demande pour qu'un membre de notre équipe vous contacte afin de fixer un rendez-vous pour une consultation ? 😊...
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[{"id": 13560, "message_id": " [{"id": 13560, "message_id": "ACF6B01F55E21F858ECFD90AE168E34A", "sender": "user", "message_type": "text", "content": "salam", "created_at": "2026-04-10T11:35:12.057461", "media_url": null, "media_mime_type": null}, {"id": 13561, "message_id": "bot_ACF6B01F55E21F858ECFD90AE168E34A_6470", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 أنا هنا لمساعدتك في أي شيء تحتاجه في Centre Dentaire Dr DINANI Hicham. كيف يمكنني نعاونك اليوم؟", "created_at": "2026-04-10T11:35:24.383485", "media_url": null, "media_mime_type": null}, {"id": 13562, "message_id": "AC84D59D85C9E2D45592069AAD720B73", "sender": "user", "message_type": "text", "content": "bghit nakhod rendez-vous svp ghda fsba7, smiti Oussama Abid", "created_at": "2026-04-10T11:35:34.677263", "media_url": null, "media_mime_type": null}, {"id": 13563, "message_id": "AC802F7C55FBE06951203FE485D69245", "sender": "user", "message_type": "text", "content": "deja 3ndi dossier m3akom", "created_at": "2026-04-10T11:35:41.623931", "media_url": null, "media_mime_type": null}, {"id": 13564, "message_id": "bot_AC802F7C55FBE06951203FE485D69245_4015", "sender": "bot", "message_type": "text", "content": "مرحبا Oussama 😊 باش نحجز لك موعد، خاصني نعرف نوع العلاج اللي محتاج. واش ممكن تقولي شنو الخدمة اللي بغيتي؟ وبالنسبة للوقت، واش كاين شي وقت آخر مناسب ليك إذا ماكانش الصباح متاح؟", "created_at": "2026-04-10T11:35:56.314291", "media_url": null, "media_mime_type": null}]...
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مرحبا Oussama 😊 باش نحجز لك موعد، خاصني نعرف نوع ا مرحبا Oussama 😊 باش نحجز لك موعد، خاصني نعرف نوع العلاج اللي محتاج. واش ممكن تقولي شنو الخدمة اللي بغيتي؟ وبالنسبة للوقت، واش كاين شي وقت آخر مناسب ليك إذا ماكانش الصباح متاح؟...
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[{"id": 13560, "message_id": " [{"id": 13560, "message_id": "ACF6B01F55E21F858ECFD90AE168E34A", "sender": "user", "message_type": "text", "content": "salam", "created_at": "2026-04-10T11:35:12.057461", "media_url": null, "media_mime_type": null}, {"id": 13561, "message_id": "bot_ACF6B01F55E21F858ECFD90AE168E34A_6470", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 أنا هنا لمساعدتك في أي شيء تحتاجه في Centre Dentaire Dr DINANI Hicham. كيف يمكنني نعاونك اليوم؟", "created_at": "2026-04-10T11:35:24.383485", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله 😊 أنا هنا لمساعدتك في أي وعليكم السلام ورحمة الله 😊 أنا هنا لمساعدتك في أي شيء تحتاجه في Centre Dentaire Dr DINANI Hicham. كيف يمكنني نعاونك اليوم؟...
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[{"id": 40704, "message_id": " [{"id": 40704, "message_id": "ACC6211A29E966111C4A2C67D820945B", "sender": "user", "message_type": "text", "content": "Salamoe aleikom, i want to come this week and pay the remaining 2000 dh and pick up the AXA from last time and have a another consultation", "created_at": "2026-06-09T10:22:01.819873", "media_url": null, "media_mime_type": null}, {"id": 40705, "message_id": "A5982597785647F5D8758C0990D4A613", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-06-09T10:22:02.465029", "media_url": null, "media_mime_type": null}, {"id": 40706, "message_id": "bot_ACC6211A29E966111C4A2C67D820945B_7286", "sender": "bot", "message_type": "text", "content": "Merci pour votre message !", "created_at": "2026-06-09T10:22:14.679739", "media_url": null, "media_mime_type": null}, {"id": 40707, "message_id": "bot_ACC6211A29E966111C4A2C67D820945B_9518", "sender": "bot", "message_type": "text", "content": "Votre demande de report de rendez-vous a bien été transmise à l’équipe.", "created_at": "2026-06-09T10:22:14.746407", "media_url": null, "media_mime_type": null}, {"id": 40708, "message_id": "bot_ACC6211A29E966111C4A2C67D820945B_3715", "sender": "bot", "message_type": "text", "content": "Ils vont vous recontacter rapidement pour fixer une nouvelle date la semaine prochaine.", "created_at": "2026-06-09T10:22:14.815296", "media_url": null, "media_mime_type": null}, {"id": 40709, "message_id": "bot_ACC6211A29E966111C4A2C67D820945B_4336", "sender": "bot", "message_type": "text", "content": "Si vous avez une préférence pour le jour ou l’heure, n’hésitez pas à me le préciser 😊", "created_at": "2026-06-09T10:22:14.886826", "media_url": null, "media_mime_type": null}, {"id": 41234, "message_id": "A583F198F390A597FEF2F3F21798C89E", "sender": "bot", "message_type": "text", "content": "<reply_to>Salamoe aleikom, i want to come this week and pay the remaining 2000 dh and pick up the AXA from last time and have a another consultation</reply_to> Ok", "created_at": "2026-06-10T08:57:43.372881", "media_url": null, "media_mime_type": null}, {"id": 46497, "message_id": "ACF39F74C09FEBD16A9505CF1CCABBAB", "sender": "user", "message_type": "text", "content": "Salamoe aleikom, when can i come to pick it up?", "created_at": "2026-06-22T09:43:39.536885", "media_url": null, "media_mime_type": null}, {"id": 46498, "message_id": "AC266EDB92BEC7E079075D95585272B0", "sender": "user", "message_type": "text", "content": "Anytime?", "created_at": "2026-06-22T09:43:47.083262", "media_url": null, "media_mime_type": null}, {"id": 46499, "message_id": "bot_AC266EDB92BEC7E079075D95585272B0_8325", "sender": "bot", "message_type": "text", "content": "Wa aleikom salam 😊 Could you please clarify what you would like to pick up?", "created_at": "2026-06-22T09:43:59.747856", "media_url": null, "media_mime_type": null}, {"id": 46500, "message_id": "bot_AC266EDB92BEC7E079075D95585272B0_6322", "sender": "bot", "message_type": "text", "content": "If it’s related to a treatment, document, or dental appliance, I’ll need a bit more detail to assist you.", "created_at": "2026-06-22T09:43:59.786836", "media_url": null, "media_mime_type": null}, {"id": 46501, "message_id": "bot_AC266EDB92BEC7E079075D95585272B0_6444", "sender": "bot", "message_type": "text", "content": "Are you an existing patient waiting for something specific from Dr Haitham Boutaib?", "created_at": "2026-06-22T09:43:59.827594", "media_url": null, "media_mime_type": null}]...
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Wa aleikom salam 😊 Could you please clarify what y Wa aleikom salam 😊 Could you please clarify what you would like to pick up? If it’s related to a treatment, document, or dental appliance, I’ll need a bit more detail to assist you. Are you an existing patient waiting for something specific from Dr Haitham Boutaib?...
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[{"id": 40704, "message_id": " [{"id": 40704, "message_id": "ACC6211A29E966111C4A2C67D820945B", "sender": "user", "message_type": "text", "content": "Salamoe aleikom, i want to come this week and pay the remaining 2000 dh and pick up the AXA from last time and have a another consultation", "created_at": "2026-06-09T10:22:01.819873", "media_url": null, "media_mime_type": null}, {"id": 40705, "message_id": "A5982597785647F5D8758C0990D4A613", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-06-09T10:22:02.465029", "media_url": null, "media_mime_type": null}, {"id": 40706, "message_id": "bot_ACC6211A29E966111C4A2C67D820945B_7286", "sender": "bot", "message_type": "text", "content": "Merci pour votre message !", "created_at": "2026-06-09T10:22:14.679739", "media_url": null, "media_mime_type": null}, {"id": 40707, "message_id": "bot_ACC6211A29E966111C4A2C67D820945B_9518", "sender": "bot", "message_type": "text", "content": "Votre demande de report de rendez-vous a bien été transmise à l’équipe.", "created_at": "2026-06-09T10:22:14.746407", "media_url": null, "media_mime_type": null}, {"id": 40708, "message_id": "bot_ACC6211A29E966111C4A2C67D820945B_3715", "sender": "bot", "message_type": "text", "content": "Ils vont vous recontacter rapidement pour fixer une nouvelle date la semaine prochaine.", "created_at": "2026-06-09T10:22:14.815296", "media_url": null, "media_mime_type": null}, {"id": 40709, "message_id": "bot_ACC6211A29E966111C4A2C67D820945B_4336", "sender": "bot", "message_type": "text", "content": "Si vous avez une préférence pour le jour ou l’heure, n’hésitez pas à me le préciser 😊", "created_at": "2026-06-09T10:22:14.886826", "media_url": null, "media_mime_type": null}]...
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Merci pour votre message ! Votre demande de report Merci pour votre message ! Votre demande de report de rendez-vous a bien été transmise à l’équipe. Ils vont vous recontacter rapidement pour fixer une nouvelle date la semaine prochaine.
Si vous avez une préférence pour le jour ou l’heure, n’hésitez pas à me le préciser 😊...
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[{"id": 20640, "message_id": " [{"id": 20640, "message_id": "AC164025BB877ED49387B2F9DDC872AE", "sender": "user", "message_type": "text", "content": "I will Come at 17:30", "created_at": "2026-04-29T13:18:29.434667", "media_url": null, "media_mime_type": null}, {"id": 20651, "message_id": "A57ADBB374C5F5F71160564329EF8404", "sender": "bot", "message_type": "text", "content": "Ok welcome", "created_at": "2026-04-29T13:27:30.243708", "media_url": null, "media_mime_type": null}, {"id": 20704, "message_id": "3EB08B095B39A50686A689", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or notification visual for Tanger Bay Dental Center. It features a light blue background resembling a modern dental clinic setting, with a blurred dental chair and equipment visible in the background. The main focus is a large, cartoon-style, anthropomorphic tooth character with expressive eyes, dark eyebrows, and a smiling mouth. The character is holding a small calendar or notepad with a thick black border, featuring a green checkmark inside a box, symbolizing confirmation. Above the character is the logo for Tanger Bay Dental Center, consisting of an abstract molar tooth shape and the text 'TANGER BAY DENTAL CENTER'. Overlaid in the upper middle is a bold, blue banner with white text reading: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' followed by a checkmark emoji. Below that, another blue bar contains the text: 'CHEZ TANGER BAY DENTAL CENTER'. The overall tone is cheerful and welcoming.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_te\n\nUser message context: Salut *HARBOUCH Amin*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 30 avril 2026*\r\n🕘 Heure : *17:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-29T15:07:31.511808", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5848/download", "media_mime_type": "image/jpeg"}, {"id": 20723, "message_id": "3EB02767BCF4CAD595107A", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*HARBOUCH Amin*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 30 avril 2026* à *17:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 30 أبريل 2026* على الساعة *17:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-29T15:20:58.973877", "media_url": null, "media_mime_type": null}, {"id": 21491, "message_id": "ACCEC64CBAB78AA4C1F043ACFEAECB13", "sender": "user", "message_type": "text", "content": ".", "created_at": "2026-04-30T18:14:41.317917", "media_url": null, "media_mime_type": null}, {"id": 21492, "message_id": "A5DAB90E74F4E4762FA4E101BEA1A349", "sender": "bot", "message_type": "text", "content": "Titulaire : HAITHAM BOUTAIB\nRIB : 230 825 2602742211029400 66\nIBAN : MA64 2308 2526 0274 2211 0294 0066 \nCode SWIFT : CIHMMAMC", "created_at": "2026-04-30T18:14:47.926139", "media_url": null, "media_mime_type": null}, {"id": 21495, "message_id": "3EB0BA18F930094BF7F0F1", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*HARBOUCH Amin*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 07 mai 2026* à *17:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 7 ماي 2026* على الساعة *17:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-30T18:19:54.482578", "media_url": null, "media_mime_type": null}, {"id": 21498, "message_id": "3EB006469F3580D6398CEA", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1500,00* dirhams (*Virement*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-2800,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-30T18:20:58.686978", "media_url": null, "media_mime_type": null}, {"id": 21500, "message_id": "3EB00F53E615B4DB8A579B", "sender": "bot", "message_type": "document", "content": "2026043019204863.pdf", "created_at": "2026-04-30T18:21:19.836371", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6077/download", "media_mime_type": "application/pdf"}, {"id": 25062, "message_id": "ACB9833CDE09A0E51523A3B5C1F52A17", "sender": "user", "message_type": "text", "content": "I cant tommorow", "created_at": "2026-05-06T17:39:40.397458", "media_url": null, "media_mime_type": null}, {"id": 25063, "message_id": "ACCA8BB987990A235020849075E9DC20", "sender": "user", "message_type": "text", "content": "Maybe next week", "created_at": "2026-05-06T17:39:44.686330", "media_url": null, "media_mime_type": null}, {"id": 25064, "message_id": "bot_ACCA8BB987990A235020849075E9DC20_2784", "sender": "bot", "message_type": "text", "content": "Merci pour l’information ! Je transmets votre demande de report à l’équipe pour reprogrammer votre rendez-vous à la semaine prochaine.\n\nواخا بلغنا الفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-05-06T17:39:58.837580", "media_url": null, "media_mime_type": null}]...
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Merci pour l’information ! Je transmets votre dema Merci pour l’information ! Je transmets votre demande de report à l’équipe pour reprogrammer votre rendez-vous à la semaine prochaine.
واخا بلغنا الفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻...
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[{"id": 13545, "message_id": " [{"id": 13545, "message_id": "AC418C30905B69F91AACE604A84826A6", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-04-10T10:58:06.588502", "media_url": null, "media_mime_type": null}, {"id": 13547, "message_id": "A5305130B78974077D52B435D23FF5F1", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-10T10:58:22.205472", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3484/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13548, "message_id": "bot_AC418C30905B69F91AACE604A84826A6_8601", "sender": "bot", "message_type": "text", "content": "Avec plaisir ! L’équipe va vous contacter très bientôt إن شاء الله. Si besoin, n’hésitez pas à écrire ici. Bonne journée à vous 😊", "created_at": "2026-04-10T10:58:24.968640", "media_url": null, "media_mime_type": null}, {"id": 13549, "message_id": "A5AA793DFA590AF5F597C22C4F62230A", "sender": "bot", "message_type": "text", "content": "Harbouch amine", "created_at": "2026-04-10T10:58:39.511075", "media_url": null, "media_mime_type": null}, {"id": 13554, "message_id": "AC37494F5E0F9126A8CEF26DDD21B53F", "sender": "user", "message_type": "text", "content": "D'accord, donc de 17h30 à 18h30 ?", "created_at": "2026-04-10T10:59:56.562065", "media_url": null, "media_mime_type": null}, {"id": 14285, "message_id": "A568CAD00E3606348CCAFD0F49635E2B", "sender": "bot", "message_type": "text", "content": "Oui", "created_at": "2026-04-12T10:46:24.962365", "media_url": null, "media_mime_type": null}, {"id": 14865, "message_id": "3EB06D06F02DF2C8463BDB", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*HARBOUCH Amine*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 13 avril 2026* à *18:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*HARBOUCH*\r\nلديكم موعد مع ** يوم *الأثنين 13 أبريل 2026* على الساعة *18:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-13T13:41:51.043219", "media_url": null, "media_mime_type": null}, {"id": 15111, "message_id": "3EB03E71EB0376C58AC755", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*HARBOUCH Amin*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *vendredi 24 avril 2026* à *17:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 24 أبريل 2026* على الساعة *17:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-13T17:48:47.742845", "media_url": null, "media_mime_type": null}, {"id": 15112, "message_id": "3EB04D8D0214730C89A4C1", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *400,00* dirhams (*TPE*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+400,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-13T17:50:23.406887", "media_url": null, "media_mime_type": null}, {"id": 15113, "message_id": "3EB061481D6D615A0F432D", "sender": "bot", "message_type": "document", "content": "2026041318502060.pdf", "created_at": "2026-04-13T17:50:44.173640", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3884/download", "media_mime_type": "application/pdf"}, {"id": 17433, "message_id": "ACBFC516850ED7E2EC2928DF0DD83B8E", "sender": "user", "message_type": "text", "content": "Yes at 17:30?", "created_at": "2026-04-22T16:04:40.635229", "media_url": null, "media_mime_type": null}, {"id": 17434, "message_id": "bot_ACBFC516850ED7E2EC2928DF0DD83B8E_4085", "sender": "bot", "message_type": "text", "content": "Votre demande pour 17h30 a bien été notée, mais le rendez-vous ne sera confirmé qu’après validation directe par notre équipe. Ils vont vous contacter pour vous confirmer l’horaire exact très prochainement.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-22T16:04:52.799691", "media_url": null, "media_mime_type": null}]...
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Votre demande pour 17h30 a bien été notée, mais le Votre demande pour 17h30 a bien été notée, mais le rendez-vous ne sera confirmé qu’après validation directe par notre équipe. Ils vont vous contacter pour vous confirmer l’horaire exact très prochainement.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 13538, "message_id": " [{"id": 13538, "message_id": "A50A7549305FB8E9265BB3D105D66E6F", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-10T10:56:12.964235", "media_url": null, "media_mime_type": null}, {"id": 13539, "message_id": "AC4D629C3046E2EE2EE7538AEC78D730", "sender": "user", "message_type": "text", "content": "Salam, tu m'as appelé mais je n'ai pas pu répondre et je n'ai plus de crédit, donc je ne peux pas te rappeler. C'est pour ça que je t'envoie un message sur WhatsApp.", "created_at": "2026-04-10T10:56:14.700561", "media_url": null, "media_mime_type": null}, {"id": 13540, "message_id": "bot_AC4D629C3046E2EE2EE7538AEC78D730_6180", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا assistant virtuel وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-04-10T10:56:29.026904", "media_url": null, "media_mime_type": null}, {"id": 13541, "message_id": "AC99A0E7F096E728F13FB703E6648D7C", "sender": "user", "message_type": "text", "content": "Je venais de prendre rendez-vous pour lundi entre 17h30 et 18h00.", "created_at": "2026-04-10T10:56:52.109518", "media_url": null, "media_mime_type": null}, {"id": 13542, "message_id": "bot_AC99A0E7F096E728F13FB703E6648D7C_2601", "sender": "bot", "message_type": "text", "content": "Merci pour la précision ! Votre demande de rendez-vous pour lundi entre 17h30 et 18h00 a bien été transmise à l’équipe, ils vont vous recontacter pour confirmer l’horaire exact.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-10T10:57:07.447714", "media_url": null, "media_mime_type": null}, {"id": 13545, "message_id": "AC418C30905B69F91AACE604A84826A6", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-04-10T10:58:06.588502", "media_url": null, "media_mime_type": null}, {"id": 13547, "message_id": "A5305130B78974077D52B435D23FF5F1", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-10T10:58:22.205472", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3484/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13548, "message_id": "bot_AC418C30905B69F91AACE604A84826A6_8601", "sender": "bot", "message_type": "text", "content": "Avec plaisir ! L’équipe va vous contacter très bientôt إن شاء الله. Si besoin, n’hésitez pas à écrire ici. Bonne journée à vous 😊", "created_at": "2026-04-10T10:58:24.968640", "media_url": null, "media_mime_type": null}]...
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Avec plaisir ! L’équipe va vous contacter très bie Avec plaisir ! L’équipe va vous contacter très bientôt إن شاء الله. Si besoin, n’hésitez pas à écrire ici. Bonne journée à vous 😊...
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[{"id": 13538, "message_id": " [{"id": 13538, "message_id": "A50A7549305FB8E9265BB3D105D66E6F", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-10T10:56:12.964235", "media_url": null, "media_mime_type": null}, {"id": 13539, "message_id": "AC4D629C3046E2EE2EE7538AEC78D730", "sender": "user", "message_type": "text", "content": "Salam, tu m'as appelé mais je n'ai pas pu répondre et je n'ai plus de crédit, donc je ne peux pas te rappeler. C'est pour ça que je t'envoie un message sur WhatsApp.", "created_at": "2026-04-10T10:56:14.700561", "media_url": null, "media_mime_type": null}, {"id": 13540, "message_id": "bot_AC4D629C3046E2EE2EE7538AEC78D730_6180", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا assistant virtuel وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-04-10T10:56:29.026904", "media_url": null, "media_mime_type": null}, {"id": 13541, "message_id": "AC99A0E7F096E728F13FB703E6648D7C", "sender": "user", "message_type": "text", "content": "Je venais de prendre rendez-vous pour lundi entre 17h30 et 18h00.", "created_at": "2026-04-10T10:56:52.109518", "media_url": null, "media_mime_type": null}, {"id": 13542, "message_id": "bot_AC99A0E7F096E728F13FB703E6648D7C_2601", "sender": "bot", "message_type": "text", "content": "Merci pour la précision ! Votre demande de rendez-vous pour lundi entre 17h30 et 18h00 a bien été transmise à l’équipe, ils vont vous recontacter pour confirmer l’horaire exact.\n\nNote : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-10T10:57:07.447714", "media_url": null, "media_mime_type": null}]...
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Merci pour la précision ! Votre demande de rendez- Merci pour la précision ! Votre demande de rendez-vous pour lundi entre 17h30 et 18h00 a bien été transmise à l’équipe, ils vont vous recontacter pour confirmer l’horaire exact.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 13538, "message_id": " [{"id": 13538, "message_id": "A50A7549305FB8E9265BB3D105D66E6F", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-10T10:56:12.964235", "media_url": null, "media_mime_type": null}, {"id": 13539, "message_id": "AC4D629C3046E2EE2EE7538AEC78D730", "sender": "user", "message_type": "text", "content": "Salam, tu m'as appelé mais je n'ai pas pu répondre et je n'ai plus de crédit, donc je ne peux pas te rappeler. C'est pour ça que je t'envoie un message sur WhatsApp.", "created_at": "2026-04-10T10:56:14.700561", "media_url": null, "media_mime_type": null}, {"id": 13540, "message_id": "bot_AC4D629C3046E2EE2EE7538AEC78D730_6180", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا assistant virtuel وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-04-10T10:56:29.026904", "media_url": null, "media_mime_type": null}]...
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فهمتكوم، ولكن أنا assistant virtuel وماعنديش دراية فهمتكوم، ولكن أنا assistant virtuel وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻...
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[{"id": 13503, "message_id": " [{"id": 13503, "message_id": "2AE3BDE64D7D2E9DE5E9", "sender": "bot", "message_type": "text", "content": "Merci d’avoir contacté DR WALID HALIM ! Dites-nous en quoi nous pouvons vous aider ?", "created_at": "2026-04-10T10:26:11.006724", "media_url": null, "media_mime_type": null}, {"id": 13504, "message_id": "AC4E742E9F672C25E222763BCC490107", "sender": "user", "message_type": "text", "content": "Salam khti", "created_at": "2026-04-10T10:26:12.057064", "media_url": null, "media_mime_type": null}, {"id": 13505, "message_id": "bot_AC4E742E9F672C25E222763BCC490107_2615", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله! كيف نقدر نعاونكوم اليوم في مركز دنتير حليم؟ 😊", "created_at": "2026-04-10T10:26:27.068431", "media_url": null, "media_mime_type": null}, {"id": 13506, "message_id": "AC20E3239F85173CE83DEDF172F2F349", "sender": "user", "message_type": "text", "content": "Soniti lia", "created_at": "2026-04-10T10:26:41.911187", "media_url": null, "media_mime_type": null}, {"id": 13507, "message_id": "ACCA3D4F32F42487D67C8F0807A7B1B7", "sender": "user", "message_type": "text", "content": "Ana skhiti", "created_at": "2026-04-10T10:26:46.099931", "media_url": null, "media_mime_type": null}, {"id": 13508, "message_id": "AC8F7E0F851776CBBD382C20B21E63B4", "sender": "user", "message_type": "text", "content": "Skhiri", "created_at": "2026-04-10T10:26:47.623315", "media_url": null, "media_mime_type": null}, {"id": 13509, "message_id": "bot_AC8F7E0F851776CBBD382C20B21E63B4_8748", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدرو توضحو ليا شنو قصدكوم؟", "created_at": "2026-04-10T10:27:08.498024", "media_url": null, "media_mime_type": null}, {"id": 13510, "message_id": "AC29DFEE08F8E5CF9756F1FB76D8CC45", "sender": "user", "message_type": "text", "content": "ختي انا السخيري لي عندي موعد غدا", "created_at": "2026-04-10T10:27:34.894610", "media_url": null, "media_mime_type": null}, {"id": 13511, "message_id": "AC637A82C071F6CB60E24959B25966F1", "sender": "user", "message_type": "text", "content": "صونيتي ليا دابا", "created_at": "2026-04-10T10:27:44.440534", "media_url": null, "media_mime_type": null}, {"id": 13512, "message_id": "bot_AC637A82C071F6CB60E24959B25966F1_4512", "sender": "bot", "message_type": "text", "content": "واخا، غادي نبلغ الفريق باش يتاصلوا بيك في أقرب وقت. واش ممكن تعطيني الإسم الكامل ديالك باش نكمل الإجراءات؟", "created_at": "2026-04-10T10:28:08.316721", "media_url": null, "media_mime_type": null}]...
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واخا، غادي نبلغ الفريق باش يتاصلوا بيك في أقرب وقت واخا، غادي نبلغ الفريق باش يتاصلوا بيك في أقرب وقت. واش ممكن تعطيني الإسم الكامل ديالك باش نكمل الإجراءات؟...
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[{"id": 13503, "message_id": " [{"id": 13503, "message_id": "2AE3BDE64D7D2E9DE5E9", "sender": "bot", "message_type": "text", "content": "Merci d’avoir contacté DR WALID HALIM ! Dites-nous en quoi nous pouvons vous aider ?", "created_at": "2026-04-10T10:26:11.006724", "media_url": null, "media_mime_type": null}, {"id": 13504, "message_id": "AC4E742E9F672C25E222763BCC490107", "sender": "user", "message_type": "text", "content": "Salam khti", "created_at": "2026-04-10T10:26:12.057064", "media_url": null, "media_mime_type": null}, {"id": 13505, "message_id": "bot_AC4E742E9F672C25E222763BCC490107_2615", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله! كيف نقدر نعاونكوم اليوم في مركز دنتير حليم؟ 😊", "created_at": "2026-04-10T10:26:27.068431", "media_url": null, "media_mime_type": null}, {"id": 13506, "message_id": "AC20E3239F85173CE83DEDF172F2F349", "sender": "user", "message_type": "text", "content": "Soniti lia", "created_at": "2026-04-10T10:26:41.911187", "media_url": null, "media_mime_type": null}, {"id": 13507, "message_id": "ACCA3D4F32F42487D67C8F0807A7B1B7", "sender": "user", "message_type": "text", "content": "Ana skhiti", "created_at": "2026-04-10T10:26:46.099931", "media_url": null, "media_mime_type": null}, {"id": 13508, "message_id": "AC8F7E0F851776CBBD382C20B21E63B4", "sender": "user", "message_type": "text", "content": "Skhiri", "created_at": "2026-04-10T10:26:47.623315", "media_url": null, "media_mime_type": null}, {"id": 13509, "message_id": "bot_AC8F7E0F851776CBBD382C20B21E63B4_8748", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدرو توضحو ليا شنو قصدكوم؟", "created_at": "2026-04-10T10:27:08.498024", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة بالضبط. واش تقدرو توضحو ليا كنعتدر، مفهمتش الرسالة بالضبط. واش تقدرو توضحو ليا شنو قصدكوم؟...
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[{"id": 13503, "message_id": " [{"id": 13503, "message_id": "2AE3BDE64D7D2E9DE5E9", "sender": "bot", "message_type": "text", "content": "Merci d’avoir contacté DR WALID HALIM ! Dites-nous en quoi nous pouvons vous aider ?", "created_at": "2026-04-10T10:26:11.006724", "media_url": null, "media_mime_type": null}, {"id": 13504, "message_id": "AC4E742E9F672C25E222763BCC490107", "sender": "user", "message_type": "text", "content": "Salam khti", "created_at": "2026-04-10T10:26:12.057064", "media_url": null, "media_mime_type": null}, {"id": 13505, "message_id": "bot_AC4E742E9F672C25E222763BCC490107_2615", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله! كيف نقدر نعاونكوم اليوم في مركز دنتير حليم؟ 😊", "created_at": "2026-04-10T10:26:27.068431", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله! كيف نقدر نعاونكوم اليوم وعليكم السلام ورحمة الله! كيف نقدر نعاونكوم اليوم في مركز دنتير حليم؟ 😊...
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[{"id": 13477, "message_id": " [{"id": 13477, "message_id": "AC95A0EB55AA0D0A4C2C5531777385E3", "sender": "user", "message_type": "text", "content": "slm", "created_at": "2026-04-10T09:51:13.537452", "media_url": null, "media_mime_type": null}, {"id": 13478, "message_id": "A56C24286EA0AF7E3CFB8521AC5A7826", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-10T09:51:15.004908", "media_url": null, "media_mime_type": null}, {"id": 13479, "message_id": "AC8FF416F14DCF5706EDA6382242DC9A", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"building\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a street-level view of the façades of several multi-story buildings. The building on the left side features signage in Arabic and French, as well as the logo and text for CNOPS (Caisse Nationale des Organismes de Prévoyance Sociale) across several windows. Above, there is a prominent blue sign with Arabic script and a medical caduceus symbol, indicating a medical center. Below that is the entrance to a building with a gold-marked panel displaying Arabic text and a decorative glass door. To the right, there are more residential and commercial building façades, with balconies, air conditioning units, and signage, including a blue street sign with the word 'YAMAMA.' Cars are parked along the street, and a portion of the road with a red-and-white curb is visible. Storefronts are present on the ground floor of other buildings, including a business named 'Picasso.'\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"", "created_at": "2026-04-10T09:51:20.172178", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3458/download", "media_mime_type": "image/jpeg"}, {"id": 13480, "message_id": "ACBBB26FE828E7BD7740FC18C36FAD91", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a smartphone screenshot of a map interface, most likely from a ride-sharing or delivery application. The map displays a section of a city with labeled streets and several prominent landmarks. The user's current location is indicated by a blue dot, and a green pin with a storefront icon marks the pick-up location. Streets visible include Avenue Moulay Youssef, Av. Marcha Verde, Rue Ibn Atia, Rue Ibn Khozima, and Rue Terracina. Nearby landmarks shown include Hotel Etoile du Nord and a restaurant called Mr. Tacos. The top section displays the phone's system status bar showing the time (10:51), signal strength, battery percentage (86%), and network indicators. The bottom section contains a white overlay with order information: 'Pick-up, 1 pedido, Avenue Moulay Youssef, Cbops residence, 5, 5 - Haitham, TNG' and icons for calling or chatting. Various app menu and navigation icons are also visible.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"rest", "created_at": "2026-04-10T09:51:34.839198", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3459/download", "media_mime_type": "image/jpeg"}, {"id": 13481, "message_id": "bot_ACBBB26FE828E7BD7740FC18C36FAD91_2490", "sender": "bot", "message_type": "text", "content": "شكرا على الصور اللي رسلتوهم 🙏🏻\n\nCentre Dentaire Tanger Bay كاين ف Avenue Mohammed VI، Résidence Borj Khalij Tanger 3، étage 5، appartement numéro 197، طنجة. \nها هو الرابط ديال Maps:\nhttps://maps.app.goo.gl/RCzcJXSXvgMzrRMFA\n\nإلى محتاجين أي توضيح إضافي على العنوان أو شي مساعدة أخرى، مرحبا بيكوم! واش بغيتو شي موعد أو عندكوم سؤال على شي خدمة معينة؟", "created_at": "2026-04-10T09:52:19.793806", "media_url": null, "media_mime_type": null}]...
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شكرا على الصور اللي رسلتوهم 🙏🏻
Centre Dentaire Ta شكرا على الصور اللي رسلتوهم 🙏🏻
Centre Dentaire Tanger Bay كاين ف Avenue Mohammed VI، Résidence Borj Khalij Tanger 3، étage 5، appartement numéro 197، طنجة.
ها هو الرابط ديال Maps:
https://maps.app.goo.gl/RCzcJXSXvgMzrRMFA
إلى محتاجين أي توضيح إضافي على العنوان أو شي مساعدة أخرى، مرحبا بيكوم! واش بغيتو شي موعد أو عندكوم سؤال على شي خدمة معينة؟...
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[{"id": 13422, "message_id": " [{"id": 13422, "message_id": "3AA5368B51F2DAC765E5", "sender": "user", "message_type": "text", "content": "Hello! I filled out your form and would like to know more about your business.\n\nphone_number: +212776261565\nquel_est_le_principal_motif_de_votre_visite_?: Consultation\nquand_souhaitez-vous_venir_chez_nous_?: Dans la semaine\n_êtes-vous_déjà_patient_chez_nous_?: Non\nvotre_nom: Ayoub el berri\nvotre_ville: Casablanca", "created_at": "2026-04-09T23:48:45.770315", "media_url": null, "media_mime_type": null}, {"id": 13423, "message_id": "bot_3AA5368B51F2DAC765E5_4548", "sender": "bot", "message_type": "text", "content": "Bonjour Ayoub ! Merci d'avoir rempli notre formulaire. 😊\n\nCentre Dentaire Halim, dirigé par Dr Halim Walid, offre divers services dentaires tels que les soins dentaires, le blanchiment, les prothèses, l'orthodontie, l'implantologie, l'esthétique dentaire, et la pédodontie. Nous sommes situés à Casablanca, à l'Immeuble 89, 1er étage, Avenue Abou Bakr El Kadiri.\n\nNos horaires sont du lundi au jeudi et le samedi de 09:00 à 18:00. Le vendredi et le dimanche, nous sommes fermés.\n\nSouhaitez-vous prendre un rendez-vous pour une consultation ?", "created_at": "2026-04-09T23:49:03.979689", "media_url": null, "media_mime_type": null}]...
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Bonjour Ayoub ! Merci d'avoir rempli notre for Bonjour Ayoub ! Merci d'avoir rempli notre formulaire. 😊
Centre Dentaire Halim, dirigé par Dr Halim Walid, offre divers services dentaires tels que les soins dentaires, le blanchiment, les prothèses, l'orthodontie, l'implantologie, l'esthétique dentaire, et la pédodontie. Nous sommes situés à Casablanca, à l'Immeuble 89, 1er étage, Avenue Abou Bakr El Kadiri.
Nos horaires sont du lundi au jeudi et le samedi de 09:00 à 18:00. Le vendredi et le dimanche, nous sommes fermés.
Souhaitez-vous prendre un rendez-vous pour une consultation ?...
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[{"id": 13400, "message_id": " [{"id": 13400, "message_id": "A56B64866AC4DEC9A97093BD49F1F27D", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-09T20:05:40.747631", "media_url": null, "media_mime_type": null}, {"id": 13401, "message_id": "AC7453FD3AA90ACFC70A300D6E002E52", "sender": "user", "message_type": "text", "content": "سلام", "created_at": "2026-04-09T20:05:41.944462", "media_url": null, "media_mime_type": null}, {"id": 13402, "message_id": "AC7FA7A09A9787A4F1F7FFE1C06857DA", "sender": "user", "message_type": "text", "content": "عليك", "created_at": "2026-04-09T20:05:42.163772", "media_url": null, "media_mime_type": null}, {"id": 13403, "message_id": "bot_AC7FA7A09A9787A4F1F7FFE1C06857DA_3363", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولو شنو محتاجين بالضبط 😊", "created_at": "2026-04-09T20:05:56.586165", "media_url": null, "media_mime_type": null}, {"id": 13404, "message_id": "ACE8117761C9A5F4ABB8D3DDB541D35F", "sender": "user", "message_type": "text", "content": "الموقع", "created_at": "2026-04-09T20:06:09.920065", "media_url": null, "media_mime_type": null}, {"id": 13405, "message_id": "AC50CB23654C6CEE26152F438503CB7D", "sender": "user", "message_type": "text", "content": "بالضبط", "created_at": "2026-04-09T20:06:13.236053", "media_url": null, "media_mime_type": null}, {"id": 13406, "message_id": "bot_AC50CB23654C6CEE26152F438503CB7D_2529", "sender": "bot", "message_type": "text", "content": "Centre Dentaire Tanger Bay كاين ف Avenue Mohammed VI، Résidence Borj Khalij Tanger 3، الطابق الخامس، appartement numéro 197، طنجة \nها الرابط ديال الموقع فGoogle Maps: \nhttps://maps.app.goo.gl/RCzcJXSXvgMzrRMFA\n\nإذا احتاجتو أي توضيح آخر أنا هنا! 😊", "created_at": "2026-04-09T20:06:26.550226", "media_url": null, "media_mime_type": null}]...
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Centre Dentaire Tanger Bay كاين ف Avenue Mohammed Centre Dentaire Tanger Bay كاين ف Avenue Mohammed VI، Résidence Borj Khalij Tanger 3، الطابق الخامس، appartement numéro 197، طنجة
ها الرابط ديال الموقع فGoogle Maps:
https://maps.app.goo.gl/RCzcJXSXvgMzrRMFA
إذا احتاجتو أي توضيح آخر أنا هنا! 😊...
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[{"id": 13400, "message_id": " [{"id": 13400, "message_id": "A56B64866AC4DEC9A97093BD49F1F27D", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-09T20:05:40.747631", "media_url": null, "media_mime_type": null}, {"id": 13401, "message_id": "AC7453FD3AA90ACFC70A300D6E002E52", "sender": "user", "message_type": "text", "content": "سلام", "created_at": "2026-04-09T20:05:41.944462", "media_url": null, "media_mime_type": null}, {"id": 13402, "message_id": "AC7FA7A09A9787A4F1F7FFE1C06857DA", "sender": "user", "message_type": "text", "content": "عليك", "created_at": "2026-04-09T20:05:42.163772", "media_url": null, "media_mime_type": null}, {"id": 13403, "message_id": "bot_AC7FA7A09A9787A4F1F7FFE1C06857DA_3363", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولو شنو محتاجين بالضبط 😊", "created_at": "2026-04-09T20:05:56.586165", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولو شنو محتاجين بالضبط 😊...
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[{"id": 13392, "message_id": " [{"id": 13392, "message_id": "AC29794284376980FCBBCA6525E8DCB7", "sender": "user", "message_type": "text", "content": "salam si salid", "created_at": "2026-04-09T19:41:10.562709", "media_url": null, "media_mime_type": null}, {"id": 13393, "message_id": "bot_AC29794284376980FCBBCA6525E8DCB7_4420", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Halim وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-09T19:41:24.934724", "media_url": null, "media_mime_type": null}, {"id": 13394, "message_id": "AC63F0FAA7C4649EF3706790D9CA0E1F", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"details\": {\n \"orientation\": \"upward angle, inside an open mouth\",\n \"facial_hair\": \"beard visible surrounding the mouth area\",\n \"teeth\": {\n \"visibility\": \"top front and side teeth are visible\",\n \"condition\": \"some teeth appear discolored\",\n \"alignment\": \"teeth seem unevenly spaced\"\n },\n \"gums\": {\n \"visibility\": \"gums partially visible above the teeth\",\n \"coloration\": \"appears as expected for soft tissue\"\n },\n \"lighting\": \"light source from the left side, creating shadows\",\n \"background\": \"ceiling visible with a light fixture\"\n }\n}\n```\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"main_subject\": \"open mouth\",\n \"details\": {\n \"teeth\": {\n \"visibility\": \"partial\",\n \"condition\": {\n \"varies\": \"some discoloration or damage visible\",\n \"upper_teeth\": \"visible\",\n \"lower_teeth\": \"partially visible\"\n }\n },\n \"gums\": {\n \"visibility\": \"partial\",\n \"condition\": \"unclear\"\n },\n \"tongue\": {\n \"visibility\": \"partial\",\n \"condition\": \"not clearly visible\"\n },\n \"surrounding_area\": {\n \"beard\": \"present\",\n \"skin_condition\": \"appears normal\"\n }\n },\n \"environment\": {\n \"lighting\": \"artificial light, appears to be indoors\",\n \"background\": \"ceiling with moldings visible\"\n }\n}\n```", "created_at": "2026-04-09T19:41:49.400650", "media_url": "/api/v1/chatbots/47/knowledge-bases/media/files/3433/download", "media_mime_type": "image/jpeg"}, {"id": 13395, "message_id": "bot_AC63F0FAA7C4649EF3706790D9CA0E1F_220", "sender": "bot", "message_type": "text", "content": "كنعتدر، ما يمكنش ليا نحلل الصور أو نعطي تشخيص طبي بناءً على الصور. إذا كنتي مهتم بشي حاجة معينة بخصوص الأسنان ديالك، من الأفضل تزور Dr Halim Walid في العيادة باش يعطيك التقييم المناسب. واش بغيت نساعدك في حجز موعد؟ 😊", "created_at": "2026-04-09T19:42:08.966065", "media_url": null, "media_mime_type": null}, {"id": 13396, "message_id": "AC066635227FF75F66D07D7B020E42A7", "sender": "user", "message_type": "text", "content": "aahh robot", "created_at": "2026-04-09T19:42:41.634770", "media_url": null, "media_mime_type": null}, {"id": 13397, "message_id": "bot_AC066635227FF75F66D07D7B020E42A7_2386", "sender": "bot", "message_type": "text", "content": "أنا هنا باش نعاونكوم 😊 واش كاين شي حاجة أخرى نقدر نساعدكوم بها؟", "created_at": "2026-04-09T19:42:54.124888", "media_url": null, "media_mime_type": null}]...
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أنا هنا باش نعاونكوم 😊 واش كاين شي حاجة أخرى نقدر أنا هنا باش نعاونكوم 😊 واش كاين شي حاجة أخرى نقدر نساعدكوم بها؟...
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[{"id": 13392, "message_id": " [{"id": 13392, "message_id": "AC29794284376980FCBBCA6525E8DCB7", "sender": "user", "message_type": "text", "content": "salam si salid", "created_at": "2026-04-09T19:41:10.562709", "media_url": null, "media_mime_type": null}, {"id": 13393, "message_id": "bot_AC29794284376980FCBBCA6525E8DCB7_4420", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Halim وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-09T19:41:24.934724", "media_url": null, "media_mime_type": null}, {"id": 13394, "message_id": "AC63F0FAA7C4649EF3706790D9CA0E1F", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"details\": {\n \"orientation\": \"upward angle, inside an open mouth\",\n \"facial_hair\": \"beard visible surrounding the mouth area\",\n \"teeth\": {\n \"visibility\": \"top front and side teeth are visible\",\n \"condition\": \"some teeth appear discolored\",\n \"alignment\": \"teeth seem unevenly spaced\"\n },\n \"gums\": {\n \"visibility\": \"gums partially visible above the teeth\",\n \"coloration\": \"appears as expected for soft tissue\"\n },\n \"lighting\": \"light source from the left side, creating shadows\",\n \"background\": \"ceiling visible with a light fixture\"\n }\n}\n```\n\nUser message context: ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"main_subject\": \"open mouth\",\n \"details\": {\n \"teeth\": {\n \"visibility\": \"partial\",\n \"condition\": {\n \"varies\": \"some discoloration or damage visible\",\n \"upper_teeth\": \"visible\",\n \"lower_teeth\": \"partially visible\"\n }\n },\n \"gums\": {\n \"visibility\": \"partial\",\n \"condition\": \"unclear\"\n },\n \"tongue\": {\n \"visibility\": \"partial\",\n \"condition\": \"not clearly visible\"\n },\n \"surrounding_area\": {\n \"beard\": \"present\",\n \"skin_condition\": \"appears normal\"\n }\n },\n \"environment\": {\n \"lighting\": \"artificial light, appears to be indoors\",\n \"background\": \"ceiling with moldings visible\"\n }\n}\n```", "created_at": "2026-04-09T19:41:49.400650", "media_url": "/api/v1/chatbots/47/knowledge-bases/media/files/3433/download", "media_mime_type": "image/jpeg"}, {"id": 13395, "message_id": "bot_AC63F0FAA7C4649EF3706790D9CA0E1F_220", "sender": "bot", "message_type": "text", "content": "كنعتدر، ما يمكنش ليا نحلل الصور أو نعطي تشخيص طبي بناءً على الصور. إذا كنتي مهتم بشي حاجة معينة بخصوص الأسنان ديالك، من الأفضل تزور Dr Halim Walid في العيادة باش يعطيك التقييم المناسب. واش بغيت نساعدك في حجز موعد؟ 😊", "created_at": "2026-04-09T19:42:08.966065", "media_url": null, "media_mime_type": null}]...
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كنعتدر، ما يمكنش ليا نحلل الصور أو نعطي تشخيص طبي كنعتدر، ما يمكنش ليا نحلل الصور أو نعطي تشخيص طبي بناءً على الصور. إذا كنتي مهتم بشي حاجة معينة بخصوص الأسنان ديالك، من الأفضل تزور Dr Halim Walid في العيادة باش يعطيك التقييم المناسب. واش بغيت نساعدك في حجز موعد؟ 😊...
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[{"id": 13392, "message_id": " [{"id": 13392, "message_id": "AC29794284376980FCBBCA6525E8DCB7", "sender": "user", "message_type": "text", "content": "salam si salid", "created_at": "2026-04-09T19:41:10.562709", "media_url": null, "media_mime_type": null}, {"id": 13393, "message_id": "bot_AC29794284376980FCBBCA6525E8DCB7_4420", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Halim وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-09T19:41:24.934724", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Halim وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 13389, "message_id": " [{"id": 13389, "message_id": "AC115A836C8D3E577A06A4B37FE90344", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a business flyer or advertisement for an electrician service. At the top, there's a logo featuring a stylized house with a hammer, followed by the text 'RACHID ÉLECTRICIEN' in large red letters. Below, a bulleted list in red text describes services offered: installation of general electricity, camera surveillance, swimming pool services, cabinet wiring, IT networks, maintenance, and upkeep. Two phone numbers are listed with yellow call and WhatsApp icons. At the bottom, there are three diamond-shaped images: hands working with electrical cables, a person using testing tools on an electric board, and a person installing a surveillance camera. The background has geometric white, yellow, and red design elements.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"RACHID ÉLECTRICIEN\",\n \"Installation", "created_at": "2026-04-09T19:34:53.860604", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3432/download", "media_mime_type": "image/jpeg"}, {"id": 13390, "message_id": "A5DE644493D2492C1AC9E1A507605FB2", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-09T19:34:55.299780", "media_url": null, "media_mime_type": null}, {"id": 13391, "message_id": "bot_AC115A836C8D3E577A06A4B37FE90344_3745", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 N'hésitez pas à nous dire comment on peut vous aider !", "created_at": "2026-04-09T19:35:14.322277", "media_url": null, "media_mime_type": null}]...
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Merci beaucoup pour votre message et bienvenue enc Merci beaucoup pour votre message et bienvenue encore une fois 😊 N'hésitez pas à nous dire comment on peut vous aider !...
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[{"id": 43521, "message_id": " [{"id": 43521, "message_id": "3EB00109BA2AAC1424496E", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 15 juin 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 15 يونيو 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-06-15T10:17:19.941156", "media_url": null, "media_mime_type": null}, {"id": 43538, "message_id": "A59C43627C60B9EADD1E01244AF9F159", "sender": "bot", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-06-15T10:32:55.313732", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/11996/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 43545, "message_id": "3AE763DD4B1296130467", "sender": "user", "message_type": "voice", "content": "[Voice message] إليك النسخ الحرفي للمقطع الصوتي بالدارجة المغربية:\n\n\"المهم إن شاء الله الجمعة ف العشية إن شاء الله غندخل لطنجة، غير تسمح ليا، أي مسامحة والسلام، القضية عندنا شوية مزيرة هاد اليامات ف الخدمة، إيوا والله داكشي اللي كاين. المهم الجمعة إن شاء الله غنكون إن شاء الله ف طنجة، ساعة السبت ف الصباح نتهاودوا إن شاء الله بحول الله، مسامحة وشكرا بزاف.\"", "created_at": "2026-06-15T10:34:38.595417", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/11997/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 43552, "message_id": "A52D1C955AFDC4BFBD9FC4F3BBDEC156", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي وخا نصاوب ليك ياربي نصاوب ليك مع الستة والدراري السبعة، السبعة السبعة صافي؟", "created_at": "2026-06-15T10:35:22.000191", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/11998/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 46713, "message_id": "3EB0155ECEEDE0CCE038F6", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 22 juin 2026* à *15:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 22 يونيو 2026* على الساعة *15:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-06-22T13:06:45.843736", "media_url": null, "media_mime_type": null}, {"id": 46720, "message_id": "3EB03B0C2A09F1A2CCDA00", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 24 juin 2026* à *13:15* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 24 يونيو 2026* على الساعة *13:15* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-06-22T13:11:19.878993", "media_url": null, "media_mime_type": null}, {"id": 47750, "message_id": "3EB024A60A54D7B6A4F84E", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 24 juin 2026* à *13:15* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 24 يونيو 2026* على الساعة *13:15* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-06-24T12:06:20.965842", "media_url": null, "media_mime_type": null}, {"id": 48991, "message_id": "3A94E6DC9ADFA8849000", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-06-26T12:30:57.066716", "media_url": null, "media_mime_type": null}, {"id": 48993, "message_id": "3A22D89BC33E75DBCD94", "sender": "user", "message_type": "text", "content": "Uax 3andi rendez-vous lyoma ?", "created_at": "2026-06-26T12:31:18.804072", "media_url": null, "media_mime_type": null}, {"id": 48994, "message_id": "bot_3A22D89BC33E75DBCD94_8846", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 نعم، عندك موعد اليوم الأربعاء 24 يونيو 2026 على الساعة 13:15 مع الدكتور هيثم بوطيب. مرحبا بيك في الوقت المحدد إن شاء الله! إذا احتجتي أي مساعدة إضافية أنا هنا.", "created_at": "2026-06-26T12:33:37.497935", "media_url": null, "media_mime_type": null}]...
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مرحبا 😊 نعم، عندك موعد اليوم الأربعاء 24 يونيو 202 مرحبا 😊 نعم، عندك موعد اليوم الأربعاء 24 يونيو 2026 على الساعة 13:15 مع الدكتور هيثم بوطيب. مرحبا بيك في الوقت المحدد إن شاء الله! إذا احتجتي أي مساعدة إضافية أنا هنا....
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[{"id": 24750, "message_id": " [{"id": 24750, "message_id": "bot_3A5FCA470DB454D33061_5992", "sender": "bot", "message_type": "text", "content": "فهمتك Redouane، غادي نبلغ الفريق الطبي ديالنا بطلبك واش ممكن تشوف الدكتور هيثم اليوم، وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-05-06T13:23:46.803740", "media_url": null, "media_mime_type": null}, {"id": 24762, "message_id": "3A9AD63224F4009747AC", "sender": "user", "message_type": "text", "content": "Lyoma 3andi rendez vous f15h", "created_at": "2026-05-06T13:25:31.866470", "media_url": null, "media_mime_type": null}, {"id": 24920, "message_id": "3A830B56CEB561EED550", "sender": "user", "message_type": "text", "content": "<reply_to>Salut *ZEGGAF Redouane*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 07 ...</reply_to> ✅✅✅", "created_at": "2026-05-06T15:37:18.656968", "media_url": null, "media_mime_type": null}, {"id": 25475, "message_id": "3A2C937181BFEC4BD7BE", "sender": "user", "message_type": "text", "content": ".", "created_at": "2026-05-07T15:14:03.204267", "media_url": null, "media_mime_type": null}, {"id": 25476, "message_id": "bot_3A2C937181BFEC4BD7BE_8352", "sender": "bot", "message_type": "text", "content": "مرحبا Redouane، شكراً على التأكيد ديالك 😊 الموعد ديالك اليوم مع الدكتور هيثم على الساعة 15:00 باقي ثابت.\n\nيلا احتجتي شي تغيير ولا مساعدة إضافية، راني هنا نعاونك!", "created_at": "2026-05-07T15:14:19.715881", "media_url": null, "media_mime_type": null}, {"id": 25477, "message_id": "A57D8AA29D763C44006DD53F3629A789", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a digital document containing banking information. At the top, the name 'MONSIEUR HAITHAM BOUTAIB' is displayed, followed by a long number. The document lists 'Bank details (RIB):', an associated number, 'IBAN:' with a Moroccan IBAN, and 'SWIFT Code:' with a code. A large QR code is visible in the lower half of the page. Text is presented in both black and light blue fonts, with headings bolded. No visible background or other objects.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"MONSIEUR HAITHAM BOUTAIB\",\n \"2602742211029400\",\n \"Bank details (RIB) :\",\n \"230 825 260274", "created_at": "2026-05-07T15:14:23.504534", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7346/download", "media_mime_type": "image/jpeg"}, {"id": 25495, "message_id": "A5C98FA3CC8DDF878066C9E693DE3DFC", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-05-07T15:20:50.429250", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7351/download", "media_mime_type": "video/mp4"}, {"id": 25496, "message_id": "A5E61B9B390539918A2F1CCE72BAE917", "sender": "bot", "message_type": "video", "content": "sardolo hta had videos o khbeoohm endkom", "created_at": "2026-05-07T15:20:51.072744", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7352/download", "media_mime_type": "video/mp4"}, {"id": 25497, "message_id": "A55CF1EAD1591471DA6C8370B5B41639", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-05-07T15:20:51.210017", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7353/download", "media_mime_type": "video/mp4"}, {"id": 25498, "message_id": "A5C3F03055FDFCD844B037BA1EE28AC6", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-05-07T15:20:53.104447", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7354/download", "media_mime_type": "video/mp4"}, {"id": 26720, "message_id": "3A0C20E062CC24D1C992", "sender": "user", "message_type": "text", "content": "<reply_to>Salut *ZEGGAF Redouane*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *lundi 11 ...</reply_to> ✅✅", "created_at": "2026-05-10T16:12:57.485968", "media_url": null, "media_mime_type": null}, {"id": 26721, "message_id": "bot_3A0C20E062CC24D1C992_165", "sender": "bot", "message_type": "text", "content": "Merci Redouane pour la confirmation 😊 Votre rendez-vous reste bien noté.\n\nSi vous avez besoin d’aide ou d’informations supplémentaires, n’hésitez pas !", "created_at": "2026-05-10T16:13:13.474506", "media_url": null, "media_mime_type": null}]...
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Merci Redouane pour la confirmation 😊 Votre rendez Merci Redouane pour la confirmation 😊 Votre rendez-vous reste bien noté.
Si vous avez besoin d’aide ou d’informations supplémentaires, n’hésitez pas !...
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[{"id": 20283, "message_id": " [{"id": 20283, "message_id": "A5365831CED5B768A1C2D4AC0554E929", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-28T17:39:39.776500", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5723/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20306, "message_id": "3ADBFC051C7EA8127F06", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-04-28T18:22:05.244470", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5729/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20422, "message_id": "A596C5B623474FE99B4C8126C192FFA4", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-29T08:28:47.312863", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5755/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20565, "message_id": "3A4971ED64AA6710F279", "sender": "user", "message_type": "text", "content": "<reply_to>[Audio Message]</reply_to> Sf inshaallah \nChokran bezaaf", "created_at": "2026-04-29T11:03:57.167914", "media_url": null, "media_mime_type": null}, {"id": 20568, "message_id": "A533E3B19ABFD1C45BCDF6C2DBE50CA9", "sender": "bot", "message_type": "text", "content": "Marhba", "created_at": "2026-04-29T11:14:21.330373", "media_url": null, "media_mime_type": null}, {"id": 20570, "message_id": "3EB00C9BA0BE74CE5928B7", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 06 mai 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 6 ماي 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-29T11:14:30.783842", "media_url": null, "media_mime_type": null}, {"id": 24742, "message_id": "3A5FCA470DB454D33061", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 06 mai 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez...</reply_to> Slm njbar Dr Haitam lyoma ?", "created_at": "2026-05-06T13:23:27.641150", "media_url": null, "media_mime_type": null}, {"id": 24750, "message_id": "bot_3A5FCA470DB454D33061_5992", "sender": "bot", "message_type": "text", "content": "فهمتك Redouane، غادي نبلغ الفريق الطبي ديالنا بطلبك واش ممكن تشوف الدكتور هيثم اليوم، وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-05-06T13:23:46.803740", "media_url": null, "media_mime_type": null}, {"id": 24762, "message_id": "3A9AD63224F4009747AC", "sender": "user", "message_type": "text", "content": "Lyoma 3andi rendez vous f15h", "created_at": "2026-05-06T13:25:31.866470", "media_url": null, "media_mime_type": null}, {"id": 24920, "message_id": "3A830B56CEB561EED550", "sender": "user", "message_type": "text", "content": "<reply_to>Salut *ZEGGAF Redouane*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 07 ...</reply_to> ✅✅✅", "created_at": "2026-05-06T15:37:18.656968", "media_url": null, "media_mime_type": null}, {"id": 25475, "message_id": "3A2C937181BFEC4BD7BE", "sender": "user", "message_type": "text", "content": ".", "created_at": "2026-05-07T15:14:03.204267", "media_url": null, "media_mime_type": null}, {"id": 25476, "message_id": "bot_3A2C937181BFEC4BD7BE_8352", "sender": "bot", "message_type": "text", "content": "مرحبا Redouane، شكراً على التأكيد ديالك 😊 الموعد ديالك اليوم مع الدكتور هيثم على الساعة 15:00 باقي ثابت.\n\nيلا احتجتي شي تغيير ولا مساعدة إضافية، راني هنا نعاونك!", "created_at": "2026-05-07T15:14:19.715881", "media_url": null, "media_mime_type": null}]...
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مرحبا Redouane، شكراً على التأكيد ديالك 😊 الموعد د مرحبا Redouane، شكراً على التأكيد ديالك 😊 الموعد ديالك اليوم مع الدكتور هيثم على الساعة 15:00 باقي ثابت.
يلا احتجتي شي تغيير ولا مساعدة إضافية، راني هنا نعاونك!...
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[{"id": 16423, "message_id": " [{"id": 16423, "message_id": "3EB0C2AA4FE3E8C82ED452", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T17:42:52.639635", "media_url": null, "media_mime_type": null}, {"id": 16428, "message_id": "3AD5D7CE12E8A4213D64", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez ...</reply_to> Merci allah ijazik 🙏🏻", "created_at": "2026-04-15T17:44:02.095627", "media_url": null, "media_mime_type": null}, {"id": 16556, "message_id": "3EB07988C0B3D53F65C3B2", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-16T08:55:21.765810", "media_url": null, "media_mime_type": null}, {"id": 20282, "message_id": "3EB05AA4DC167A712E576A", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 29 avril 2026* à *12:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 29 أبريل 2026* على الساعة *12:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-28T17:39:27.777212", "media_url": null, "media_mime_type": null}, {"id": 20283, "message_id": "A5365831CED5B768A1C2D4AC0554E929", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-28T17:39:39.776500", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5723/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20306, "message_id": "3ADBFC051C7EA8127F06", "sender": "user", "message_type": "voice", "content": "", "created_at": "2026-04-28T18:22:05.244470", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5729/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20422, "message_id": "A596C5B623474FE99B4C8126C192FFA4", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-29T08:28:47.312863", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5755/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 20565, "message_id": "3A4971ED64AA6710F279", "sender": "user", "message_type": "text", "content": "<reply_to>[Audio Message]</reply_to> Sf inshaallah \nChokran bezaaf", "created_at": "2026-04-29T11:03:57.167914", "media_url": null, "media_mime_type": null}, {"id": 20568, "message_id": "A533E3B19ABFD1C45BCDF6C2DBE50CA9", "sender": "bot", "message_type": "text", "content": "Marhba", "created_at": "2026-04-29T11:14:21.330373", "media_url": null, "media_mime_type": null}, {"id": 20570, "message_id": "3EB00C9BA0BE74CE5928B7", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 06 mai 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 6 ماي 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-29T11:14:30.783842", "media_url": null, "media_mime_type": null}, {"id": 24742, "message_id": "3A5FCA470DB454D33061", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 06 mai 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez...</reply_to> Slm njbar Dr Haitam lyoma ?", "created_at": "2026-05-06T13:23:27.641150", "media_url": null, "media_mime_type": null}, {"id": 24750, "message_id": "bot_3A5FCA470DB454D33061_5992", "sender": "bot", "message_type": "text", "content": "فهمتك Redouane، غادي نبلغ الفريق الطبي ديالنا بطلبك واش ممكن تشوف الدكتور هيثم اليوم، وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-05-06T13:23:46.803740", "media_url": null, "media_mime_type": null}]...
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فهمتك Redouane، غادي نبلغ الفريق الطبي ديالنا بطلب فهمتك Redouane، غادي نبلغ الفريق الطبي ديالنا بطلبك واش ممكن تشوف الدكتور هيثم اليوم، وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻...
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[{"id": 13368, "message_id": " [{"id": 13368, "message_id": "3EB0BDB6C7A82ADA43B2B2", "sender": "bot", "message_type": "image", "content": " ", "created_at": "2026-04-09T18:19:37.801904", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3424/download", "media_mime_type": "image/jpeg"}, {"id": 13374, "message_id": "3EB0B175BDB1D9716BDF67", "sender": "bot", "message_type": "image", "content": " ", "created_at": "2026-04-09T18:20:06.265259", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3425/download", "media_mime_type": "image/jpeg"}, {"id": 13376, "message_id": "3EB0FB329F6D2A1694A305", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photo showing the mandibular (lower jaw) arch. The photo displays the occlusal (top) surfaces of the lower teeth, as well as the palate and the supporting gum tissue. The right side of the image (clinically the patient's left) shows several molar teeth that are severely decayed with large areas of crown destruction and visible loss of tooth structure. There is a mix of colors including brown, yellow, and black associated with decay and necrotic debris. The gums in the area appear red and inflamed, possibly with loss of normal contour. The left side of the image (clinically the patient's right) shows posterior teeth with multiple darkly stained occlusal grooves, possible old restorations or deep carious lesions. The anterior teeth appear relatively intact. No text, labels, or identifiers are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_first_and_second_molars\",\n \"observation\": \"Severe crown destruction due to caries, brown/yellow/black necrotic debris, gross loss of tooth structure, possibly pulp exposure.\",\n \"severity_signal\": \"sign", "created_at": "2026-04-09T18:20:30.531097", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3426/download", "media_mime_type": "image/jpeg"}, {"id": 13381, "message_id": "3EB0CD456C77EE814095FB", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral clinical photograph showing the upper and lower anterior and posterior teeth with cheek retractors in place. The image is well-focused and high resolution. The photo reveals partial dentition with most teeth visible from premolar to premolar, and some posterior teeth partially visible. Teeth color varies with noticeable yellowing and some darker staining, particularly on the lower and posterior teeth. There is moderate crowding in the lower anterior teeth and some crowding in the upper anterior as well. The gingival tissues are pink in most areas but with a slightly erythematous (reddened) appearance in the upper anterior region. There is visible plaque and calculus, especially along the gumline and on the lower anterior teeth. Some teeth show signs of wear and possibly chipping on incisal edges. No visible large carious lesions, but areas of possible enamel opacity and staining. No visible metal or ceramic restorations.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Central and lateral incisors and canines present, off-white with some yellow discoloration and irregular alignment. Mild incisal edge wear.\",\n \"severity_signal", "created_at": "2026-04-09T18:21:00.067390", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3427/download", "media_mime_type": "image/jpeg"}, {"id": 13382, "message_id": "3EB04AF43CED317E7E5B67", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-resolution intraoral clinical photograph showing the right lateral view of the patient's upper and lower anterior and premolar teeth, gums, and surrounding mucosa. A cheek retractor is in place, exposing the dental and gingival tissues clearly. The teeth show noticeable yellow-brown staining, especially on the cervical and interproximal regions. Alignment of the teeth is visibly irregular, with crowding and overlapping of both upper and lower incisors and canines. The gum tissue appears generally pink but presents with mild localized erythema, especially in the upper canine area. No obvious open caries or fractures are seen. There is some plaque or calculus deposit visible primarily along the gingival margins. No soft tissue lesions, swelling, or ulcerations are observed on the visible gum tissue. There are no metal restorations, crowns, or visible prosthetic appliances. Lips, facial hair, and parts of the cheek are visible at the periphery.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"Teeth are present and show moderate staining on the surfaces, with noticeable crowding and overlapping of canine and lateral incisors", "created_at": "2026-04-09T18:21:25.022142", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3428/download", "media_mime_type": "image/jpeg"}, {"id": 13385, "message_id": "3EB0A18E86C97942E4BC9A", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T18:27:05.039954", "media_url": null, "media_mime_type": null}, {"id": 16205, "message_id": "3EB088B1184D1AB3D60F39", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a digitally illustrated smiling tooth character with cartoon facial features (eyes, mouth, eyebrows) giving a thumbs-up gesture. The tooth is holding a notepad featuring a large green check mark. In the background is a blurred dental office setting with a dental chair, counter, and window. At the top of the image is the Tanger Bay Dental Center logo, which is a white tooth outline with the text 'TANGER BAY DENTAL CENTER' below. There are two blue boxes with white French text: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' (with a check mark emoji) and 'CHEZ TANGER BAY DENTAL CENTER.' The overall tone is bright and inviting, with a blue and white color palette.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"\n\nUser message context: Salut *ZEGGAF Redouane*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 16 avril 2026*\r\n🕘 Heure : *10:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-15T15:02:54.388910", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4259/download", "media_mime_type": "image/jpeg"}, {"id": 16241, "message_id": "3EB0468A6B1ADB7A6C40E9", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T15:25:34.049867", "media_url": null, "media_mime_type": null}, {"id": 16245, "message_id": "3A52451A5D2F5C3820E7", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez ...</reply_to> Ok inshaallah", "created_at": "2026-04-15T15:27:57.876810", "media_url": null, "media_mime_type": null}, {"id": 16246, "message_id": "bot_3A52451A5D2F5C3820E7_6573", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation ZEGGAF Redouane 😊 Votre rendez-vous avec Dr Oussama Mouallem est bien noté pour jeudi 16 avril à 10:00.\n\nSi vous avez besoin de modifier ou d’annuler, n’hésitez pas à nous contacter. À très bientôt chez Tanger Bay Dental Center !", "created_at": "2026-04-15T15:28:51.177889", "media_url": null, "media_mime_type": null}, {"id": 16257, "message_id": "3A8D75BB7171105213E4", "sender": "user", "message_type": "text", "content": "<reply_to>Si vous avez besoin de modifier ou d’annuler, n’hésitez pas à nous contacter.</reply_to> je pense le 11:00 se serait bien\nSi possible", "created_at": "2026-04-15T15:34:36.504947", "media_url": null, "media_mime_type": null}, {"id": 16262, "message_id": "bot_3A8D75BB7171105213E4_8489", "sender": "bot", "message_type": "text", "content": "Merci pour votre retour ! J’ai transmis votre demande pour déplacer le rendez-vous à 11:00 au lieu de 10:00. L’équipe va vérifier la disponibilité et vous recontactera rapidement.\n\nNote : Votre changement d’horaire sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-04-15T15:34:55.119898", "media_url": null, "media_mime_type": null}]...
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Merci pour votre retour ! J’ai transmis votre dema Merci pour votre retour ! J’ai transmis votre demande pour déplacer le rendez-vous à 11:00 au lieu de 10:00. L’équipe va vérifier la disponibilité et vous recontactera rapidement.
Note : Votre changement d’horaire sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 13368, "message_id": " [{"id": 13368, "message_id": "3EB0BDB6C7A82ADA43B2B2", "sender": "bot", "message_type": "image", "content": " ", "created_at": "2026-04-09T18:19:37.801904", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3424/download", "media_mime_type": "image/jpeg"}, {"id": 13374, "message_id": "3EB0B175BDB1D9716BDF67", "sender": "bot", "message_type": "image", "content": " ", "created_at": "2026-04-09T18:20:06.265259", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3425/download", "media_mime_type": "image/jpeg"}, {"id": 13376, "message_id": "3EB0FB329F6D2A1694A305", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral photo showing the mandibular (lower jaw) arch. The photo displays the occlusal (top) surfaces of the lower teeth, as well as the palate and the supporting gum tissue. The right side of the image (clinically the patient's left) shows several molar teeth that are severely decayed with large areas of crown destruction and visible loss of tooth structure. There is a mix of colors including brown, yellow, and black associated with decay and necrotic debris. The gums in the area appear red and inflamed, possibly with loss of normal contour. The left side of the image (clinically the patient's right) shows posterior teeth with multiple darkly stained occlusal grooves, possible old restorations or deep carious lesions. The anterior teeth appear relatively intact. No text, labels, or identifiers are visible.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"lower_left_first_and_second_molars\",\n \"observation\": \"Severe crown destruction due to caries, brown/yellow/black necrotic debris, gross loss of tooth structure, possibly pulp exposure.\",\n \"severity_signal\": \"sign", "created_at": "2026-04-09T18:20:30.531097", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3426/download", "media_mime_type": "image/jpeg"}, {"id": 13381, "message_id": "3EB0CD456C77EE814095FB", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is an intraoral clinical photograph showing the upper and lower anterior and posterior teeth with cheek retractors in place. The image is well-focused and high resolution. The photo reveals partial dentition with most teeth visible from premolar to premolar, and some posterior teeth partially visible. Teeth color varies with noticeable yellowing and some darker staining, particularly on the lower and posterior teeth. There is moderate crowding in the lower anterior teeth and some crowding in the upper anterior as well. The gingival tissues are pink in most areas but with a slightly erythematous (reddened) appearance in the upper anterior region. There is visible plaque and calculus, especially along the gumline and on the lower anterior teeth. Some teeth show signs of wear and possibly chipping on incisal edges. No visible large carious lesions, but areas of possible enamel opacity and staining. No visible metal or ceramic restorations.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Central and lateral incisors and canines present, off-white with some yellow discoloration and irregular alignment. Mild incisal edge wear.\",\n \"severity_signal", "created_at": "2026-04-09T18:21:00.067390", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3427/download", "media_mime_type": "image/jpeg"}, {"id": 13382, "message_id": "3EB04AF43CED317E7E5B67", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This is a high-resolution intraoral clinical photograph showing the right lateral view of the patient's upper and lower anterior and premolar teeth, gums, and surrounding mucosa. A cheek retractor is in place, exposing the dental and gingival tissues clearly. The teeth show noticeable yellow-brown staining, especially on the cervical and interproximal regions. Alignment of the teeth is visibly irregular, with crowding and overlapping of both upper and lower incisors and canines. The gum tissue appears generally pink but presents with mild localized erythema, especially in the upper canine area. No obvious open caries or fractures are seen. There is some plaque or calculus deposit visible primarily along the gingival margins. No soft tissue lesions, swelling, or ulcerations are observed on the visible gum tissue. There are no metal restorations, crowns, or visible prosthetic appliances. Lips, facial hair, and parts of the cheek are visible at the periphery.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"upper_right\",\n \"observation\": \"Teeth are present and show moderate staining on the surfaces, with noticeable crowding and overlapping of canine and lateral incisors", "created_at": "2026-04-09T18:21:25.022142", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3428/download", "media_mime_type": "image/jpeg"}, {"id": 13385, "message_id": "3EB0A18E86C97942E4BC9A", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T18:27:05.039954", "media_url": null, "media_mime_type": null}, {"id": 16205, "message_id": "3EB088B1184D1AB3D60F39", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a digitally illustrated smiling tooth character with cartoon facial features (eyes, mouth, eyebrows) giving a thumbs-up gesture. The tooth is holding a notepad featuring a large green check mark. In the background is a blurred dental office setting with a dental chair, counter, and window. At the top of the image is the Tanger Bay Dental Center logo, which is a white tooth outline with the text 'TANGER BAY DENTAL CENTER' below. There are two blue boxes with white French text: 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' (with a check mark emoji) and 'CHEZ TANGER BAY DENTAL CENTER.' The overall tone is bright and inviting, with a blue and white color palette.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"\n\nUser message context: Salut *ZEGGAF Redouane*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 16 avril 2026*\r\n🕘 Heure : *10:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-15T15:02:54.388910", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4259/download", "media_mime_type": "image/jpeg"}, {"id": 16241, "message_id": "3EB0468A6B1ADB7A6C40E9", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T15:25:34.049867", "media_url": null, "media_mime_type": null}, {"id": 16245, "message_id": "3A52451A5D2F5C3820E7", "sender": "user", "message_type": "text", "content": "<reply_to>Bonjour \r\n*ZEGGAF Redouane*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez ...</reply_to> Ok inshaallah", "created_at": "2026-04-15T15:27:57.876810", "media_url": null, "media_mime_type": null}, {"id": 16246, "message_id": "bot_3A52451A5D2F5C3820E7_6573", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation ZEGGAF Redouane 😊 Votre rendez-vous avec Dr Oussama Mouallem est bien noté pour jeudi 16 avril à 10:00.\n\nSi vous avez besoin de modifier ou d’annuler, n’hésitez pas à nous contacter. À très bientôt chez Tanger Bay Dental Center !", "created_at": "2026-04-15T15:28:51.177889", "media_url": null, "media_mime_type": null}]...
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Merci pour votre confirmation ZEGGAF Redouane 😊 Vo Merci pour votre confirmation ZEGGAF Redouane 😊 Votre rendez-vous avec Dr Oussama Mouallem est bien noté pour jeudi 16 avril à 10:00.
Si vous avez besoin de modifier ou d’annuler, n’hésitez pas à nous contacter. À très bientôt chez Tanger Bay Dental Center !...
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[{"id": 23421, "message_id": " [{"id": 23421, "message_id": "3AC497650084652D409E", "sender": "user", "message_type": "text", "content": "Fennich Soufiane", "created_at": "2026-05-04T14:42:57.692146", "media_url": null, "media_mime_type": null}, {"id": 23425, "message_id": "bot_3AC497650084652D409E_9543", "sender": "bot", "message_type": "text", "content": "مرحبا Soufiane 😊 وصل الطلب ديالك، والفريق غادي يتواصلوا معاك باش يأكدو الموعد إن شاء الله.\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-05-04T14:43:14.261697", "media_url": null, "media_mime_type": null}, {"id": 23426, "message_id": "3EB0C0F63327BFA05074C1", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*FENNICH SOUFIANE*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 07 mai 2026* à *18:15* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 7 ماي 2026* على الساعة *18:15* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-04T14:43:54.976995", "media_url": null, "media_mime_type": null}, {"id": 23515, "message_id": "A5B6640AF3F6AA9A40D17DCE8A72A42F", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"صفية، بغيت نقولك راه الدكتور قالك راه ما عندكش غير سوسة وحدة، راه عندك سوسات هما. باش ما تجيش معولة على سوسة وحدة، حيتاش خاصو يحيدلك گاع دوك السوسات.\"\n\n**Latin Script (Transliteration):**\n\"Safia, bghit ngoulek ra l'docteur galik ra ma3ndekch gha soussa whda, ra 3ndek soussat houma. Bash matjich m3owla 3la soussa whda, hitash khasso ihyedlik ga3 dok sousat.\"\n\n**English Translation (for context):**\n\"Safia, I wanted to tell you that the doctor said you don't have just one cavity, you have several cavities. So don't come expecting (to treat) just one cavity, because he has to remove all of those cavities for you.\"", "created_at": "2026-05-04T15:41:34.688984", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6599/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23517, "message_id": "3A5F850EE8C928FD027A", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام عليكم، صافي اختي ما كاين مشكل، ما كاين مشكل. المهم كيفما صيفطي فالميساج، الثمانية و... الستة وقسم. الستة وقسم نهار الخميس، يلاه اختي تبارك الله عليك.\"\n\n**Latin Script (Transcription):**\n\"Salam aleykoum, safi khti makayn mouchkil, makayn mouchkil. Mouhim kifma siftti f'l message, t-tmanya w... setta w qsem. Setta w qsem nhar l'khemis. Yallah khti tbarek Allah elik.\"\n\n**Translation (for context):**\n\"Peace be upon you. Okay sister, no problem, no problem. Anyway, as you sent in the message, eight and... six and five (6:05). Six and five (6:05) on Thursday. Alright sister, may God bless you (take care).\"", "created_at": "2026-05-04T15:42:16.276683", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6600/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23519, "message_id": "A55FA6FC2469C905909314D4CD4D7312", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي، واخا، مرحبا، ماشي سوق، ستة وربع، مرحبا، على الراس والعين، مرحبا بك.", "created_at": "2026-05-04T15:42:43.549653", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/6601/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 23520, "message_id": "3AA2FD560C3E89A2FDCE", "sender": "user", "message_type": "text", "content": "D’accr", "created_at": "2026-05-04T15:43:14.656923", "media_url": null, "media_mime_type": null}, {"id": 24881, "message_id": "3EB0B2EC3E7B429D56CF1E", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or confirmation graphic for Tanger Bay Dental Center. The background shows a blurred dental office chair and typical dental equipment, indicating a clinical setting. In the foreground, there is an illustrated anthropomorphic tooth character with a smiling face, holding a calendar or notepad with a green check mark, giving a thumbs up. At the top, a logo (stylized tooth with Arabic/English text 'Tanger Bay Dental Center') is visible. Prominent blue banners contain confirmation text.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"TANGER BAY DENTAL CENTER\",\n \"VOTRE RENDEZ-VOUS EST CONFIRMÉ\",\n \"CHEZ TANGER BAY DENTAL CENTER\"\n ],\n \"possible_concerns\": [],\n \"\n\nUser message context: Salut *FENNICH SOUFIANE*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *jeudi 07 mai 2026*\r\n🕘 Heure : *18:15*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-05-06T15:09:27.493158", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/7086/download", "media_mime_type": "image/jpeg"}, {"id": 24883, "message_id": "3AF9A71CDE9418198E57", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-05-06T15:09:45.411376", "media_url": null, "media_mime_type": null}, {"id": 38040, "message_id": "3A37B8A1D0674A521D98", "sender": "user", "message_type": "text", "content": "Salam bghit rendez-vous nhar sbt 3la wd les bagues", "created_at": "2026-06-02T14:05:21.661409", "media_url": null, "media_mime_type": null}, {"id": 38041, "message_id": "A542F5BB4B37F7D6028BBD4417F3C33D", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-06-02T14:05:22.310561", "media_url": null, "media_mime_type": null}, {"id": 38043, "message_id": "bot_3A37B8A1D0674A521D98_4201", "sender": "bot", "message_type": "text", "content": "شكراً بزاف على الترحيب والمعلومات! إذا محتاجين أي مساعدة أو عندكم سؤال على الخدمات أو المواعيد، أنا هنا نعاونكوم 😊\n\nواش كاين شي حاجة معينة بغيتو تستفسرو عليها اليوم؟", "created_at": "2026-06-02T14:05:56.055570", "media_url": null, "media_mime_type": null}]...
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شكراً بزاف على الترحيب والمعلومات! إذا محتاجين أي شكراً بزاف على الترحيب والمعلومات! إذا محتاجين أي مساعدة أو عندكم سؤال على الخدمات أو المواعيد، أنا هنا نعاونكوم 😊
واش كاين شي حاجة معينة بغيتو تستفسرو عليها اليوم؟...
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[{"id": 19038, "message_id": " [{"id": 19038, "message_id": "3EB04B5707E24971AE66CE", "sender": "bot", "message_type": "text", "content": "Bonjour,\r\nNous espérons que vous allez bien. Nous voulions simplement nous assurer que tout se passe bien suite à votre extraction et que vous ne ressentez pas de gêne particulière.\r\nSi vous avez la moindre question ou inquiétude, n’hésitez pas à nous contacter.\r\nBon rétablissement.", "created_at": "2026-04-25T09:14:59.041027", "media_url": null, "media_mime_type": null}, {"id": 19549, "message_id": "3AD18F347F2DEE4FD093", "sender": "user", "message_type": "text", "content": "Salam \nSvp\nBghit certificat médical mn nhar jeudi 23/04 jusqu’à 25/04 \n3 jours \nBlati ndouz liha", "created_at": "2026-04-27T07:57:31.959295", "media_url": null, "media_mime_type": null}, {"id": 19553, "message_id": "bot_3AD18F347F2DEE4FD093_9257", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-04-27T07:58:04.189308", "media_url": null, "media_mime_type": null}, {"id": 19867, "message_id": "A5259B52BD1DD3328AF9FAF92D2EF930", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-27T11:33:52.224663", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5608/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19881, "message_id": "A5D0D4DA1E89871C5424EB800D9E38F9", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-27T11:40:29.897746", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5610/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19885, "message_id": "3AE74A9CEA9A77E9982D", "sender": "user", "message_type": "text", "content": "Chokran", "created_at": "2026-04-27T11:43:15.519078", "media_url": null, "media_mime_type": null}, {"id": 23417, "message_id": "3A52B8CB24531D231210", "sender": "user", "message_type": "text", "content": "Salam \nSvp bghit rendez vous nhar lkhmis (jeudi) wa7d soussa", "created_at": "2026-05-04T14:42:17.550878", "media_url": null, "media_mime_type": null}, {"id": 23418, "message_id": "bot_3A52B8CB24531D231210_9842", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 باش نسجلو الطلب ديالكوم، ممكن تكتبو ليا الإسم الكامل ديالكوم وشنو نوع العلاج أو المشكل اللي محتاج عليه الموعد؟", "created_at": "2026-05-04T14:42:31.199541", "media_url": null, "media_mime_type": null}, {"id": 23419, "message_id": "3ABA6CE50228A5B347FC", "sender": "user", "message_type": "text", "content": "L3chia", "created_at": "2026-05-04T14:42:38.399665", "media_url": null, "media_mime_type": null}, {"id": 23420, "message_id": "bot_3ABA6CE50228A5B347FC_9328", "sender": "bot", "message_type": "text", "content": "واخا، محتاجين غير الإسم الكامل ديالكوم باش نكملو الطلب. تقدر تكتبوه ليا؟", "created_at": "2026-05-04T14:42:50.444288", "media_url": null, "media_mime_type": null}, {"id": 23421, "message_id": "3AC497650084652D409E", "sender": "user", "message_type": "text", "content": "Fennich Soufiane", "created_at": "2026-05-04T14:42:57.692146", "media_url": null, "media_mime_type": null}, {"id": 23425, "message_id": "bot_3AC497650084652D409E_9543", "sender": "bot", "message_type": "text", "content": "مرحبا Soufiane 😊 وصل الطلب ديالك، والفريق غادي يتواصلوا معاك باش يأكدو الموعد إن شاء الله.\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-05-04T14:43:14.261697", "media_url": null, "media_mime_type": null}]...
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مرحبا Soufiane 😊 وصل الطلب ديالك، والفريق غادي يتو مرحبا Soufiane 😊 وصل الطلب ديالك، والفريق غادي يتواصلوا معاك باش يأكدو الموعد إن شاء الله.
دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻...
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[{"id": 18367, "message_id": " [{"id": 18367, "message_id": "3A256A2A043FC184D433", "sender": "user", "message_type": "text", "content": "Salam \nMaghan9drch nji ghda \nSimana jaya ghantasl bikom", "created_at": "2026-04-24T10:56:13.656486", "media_url": null, "media_mime_type": null}, {"id": 18379, "message_id": "A5DEDE3FCF16FB6E2A5B5DF77104ACD4", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم، اختي مزيان؟ لاباس؟ ça va؟ واخا ماشي مشكل.", "created_at": "2026-04-24T11:05:20.998740", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5047/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19038, "message_id": "3EB04B5707E24971AE66CE", "sender": "bot", "message_type": "text", "content": "Bonjour,\r\nNous espérons que vous allez bien. Nous voulions simplement nous assurer que tout se passe bien suite à votre extraction et que vous ne ressentez pas de gêne particulière.\r\nSi vous avez la moindre question ou inquiétude, n’hésitez pas à nous contacter.\r\nBon rétablissement.", "created_at": "2026-04-25T09:14:59.041027", "media_url": null, "media_mime_type": null}, {"id": 19549, "message_id": "3AD18F347F2DEE4FD093", "sender": "user", "message_type": "text", "content": "Salam \nSvp\nBghit certificat médical mn nhar jeudi 23/04 jusqu’à 25/04 \n3 jours \nBlati ndouz liha", "created_at": "2026-04-27T07:57:31.959295", "media_url": null, "media_mime_type": null}, {"id": 19553, "message_id": "bot_3AD18F347F2DEE4FD093_9257", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-04-27T07:58:04.189308", "media_url": null, "media_mime_type": null}, {"id": 19867, "message_id": "A5259B52BD1DD3328AF9FAF92D2EF930", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-27T11:33:52.224663", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5608/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19881, "message_id": "A5D0D4DA1E89871C5424EB800D9E38F9", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-27T11:40:29.897746", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5610/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19885, "message_id": "3AE74A9CEA9A77E9982D", "sender": "user", "message_type": "text", "content": "Chokran", "created_at": "2026-04-27T11:43:15.519078", "media_url": null, "media_mime_type": null}, {"id": 23417, "message_id": "3A52B8CB24531D231210", "sender": "user", "message_type": "text", "content": "Salam \nSvp bghit rendez vous nhar lkhmis (jeudi) wa7d soussa", "created_at": "2026-05-04T14:42:17.550878", "media_url": null, "media_mime_type": null}, {"id": 23418, "message_id": "bot_3A52B8CB24531D231210_9842", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 باش نسجلو الطلب ديالكوم، ممكن تكتبو ليا الإسم الكامل ديالكوم وشنو نوع العلاج أو المشكل اللي محتاج عليه الموعد؟", "created_at": "2026-05-04T14:42:31.199541", "media_url": null, "media_mime_type": null}, {"id": 23419, "message_id": "3ABA6CE50228A5B347FC", "sender": "user", "message_type": "text", "content": "L3chia", "created_at": "2026-05-04T14:42:38.399665", "media_url": null, "media_mime_type": null}, {"id": 23420, "message_id": "bot_3ABA6CE50228A5B347FC_9328", "sender": "bot", "message_type": "text", "content": "واخا، محتاجين غير الإسم الكامل ديالكوم باش نكملو الطلب. تقدر تكتبوه ليا؟", "created_at": "2026-05-04T14:42:50.444288", "media_url": null, "media_mime_type": null}]...
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واخا، محتاجين غير الإسم الكامل ديالكوم باش نكملو ا واخا، محتاجين غير الإسم الكامل ديالكوم باش نكملو الطلب. تقدر تكتبوه ليا؟...
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[{"id": 18029, "message_id": " [{"id": 18029, "message_id": "3EB0191D5BB1CFDB9CAE67", "sender": "bot", "message_type": "text", "content": "Bonjour,\r\nNous espérons que vous allez bien. Nous voulions simplement nous assurer que tout se passe bien suite à votre extraction et que vous ne ressentez pas de gêne particulière.\r\nSi vous avez la moindre question ou inquiétude, n’hésitez pas à nous contacter.\r\nBon rétablissement.", "created_at": "2026-04-23T17:30:26.968852", "media_url": null, "media_mime_type": null}, {"id": 18254, "message_id": "3EB075664C76914BFBEBCE", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*FENNICH SOUFIANE*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 25 avril 2026* à *11:45* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 25 أبريل 2026* على الساعة *11:45* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T09:15:11.100626", "media_url": null, "media_mime_type": null}, {"id": 18367, "message_id": "3A256A2A043FC184D433", "sender": "user", "message_type": "text", "content": "Salam \nMaghan9drch nji ghda \nSimana jaya ghantasl bikom", "created_at": "2026-04-24T10:56:13.656486", "media_url": null, "media_mime_type": null}, {"id": 18379, "message_id": "A5DEDE3FCF16FB6E2A5B5DF77104ACD4", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم، اختي مزيان؟ لاباس؟ ça va؟ واخا ماشي مشكل.", "created_at": "2026-04-24T11:05:20.998740", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5047/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19038, "message_id": "3EB04B5707E24971AE66CE", "sender": "bot", "message_type": "text", "content": "Bonjour,\r\nNous espérons que vous allez bien. Nous voulions simplement nous assurer que tout se passe bien suite à votre extraction et que vous ne ressentez pas de gêne particulière.\r\nSi vous avez la moindre question ou inquiétude, n’hésitez pas à nous contacter.\r\nBon rétablissement.", "created_at": "2026-04-25T09:14:59.041027", "media_url": null, "media_mime_type": null}, {"id": 19549, "message_id": "3AD18F347F2DEE4FD093", "sender": "user", "message_type": "text", "content": "Salam \nSvp\nBghit certificat médical mn nhar jeudi 23/04 jusqu’à 25/04 \n3 jours \nBlati ndouz liha", "created_at": "2026-04-27T07:57:31.959295", "media_url": null, "media_mime_type": null}, {"id": 19553, "message_id": "bot_3AD18F347F2DEE4FD093_9257", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-04-27T07:58:04.189308", "media_url": null, "media_mime_type": null}, {"id": 19867, "message_id": "A5259B52BD1DD3328AF9FAF92D2EF930", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-27T11:33:52.224663", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5608/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19881, "message_id": "A5D0D4DA1E89871C5424EB800D9E38F9", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-04-27T11:40:29.897746", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5610/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19885, "message_id": "3AE74A9CEA9A77E9982D", "sender": "user", "message_type": "text", "content": "Chokran", "created_at": "2026-04-27T11:43:15.519078", "media_url": null, "media_mime_type": null}, {"id": 23417, "message_id": "3A52B8CB24531D231210", "sender": "user", "message_type": "text", "content": "Salam \nSvp bghit rendez vous nhar lkhmis (jeudi) wa7d soussa", "created_at": "2026-05-04T14:42:17.550878", "media_url": null, "media_mime_type": null}, {"id": 23418, "message_id": "bot_3A52B8CB24531D231210_9842", "sender": "bot", "message_type": "text", "content": "مرحبا 😊 باش نسجلو الطلب ديالكوم، ممكن تكتبو ليا الإسم الكامل ديالكوم وشنو نوع العلاج أو المشكل اللي محتاج عليه الموعد؟", "created_at": "2026-05-04T14:42:31.199541", "media_url": null, "media_mime_type": null}]...
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مرحبا 😊 باش نسجلو الطلب ديالكوم، ممكن تكتبو ليا ال مرحبا 😊 باش نسجلو الطلب ديالكوم، ممكن تكتبو ليا الإسم الكامل ديالكوم وشنو نوع العلاج أو المشكل اللي محتاج عليه الموعد؟...
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[{"id": 13473, "message_id": " [{"id": 13473, "message_id": "A51390DF932185A783773E042D2C5844", "sender": "bot", "message_type": "voice", "content": "[Voice message] أكيد، تفضل(ي) تفريغ المقطع الصوتي:\n\n\"السلام عليكم، صباح الخير، كي صبحتِي مزيان؟ عافاك، عندك رونديفو مع الحداش ونص، مع العشرة ونص ما جيتيشي. وخا لا ماكنتيش غتجي علمني قبل لأن الرونديفوات كيعمروا، وكيعيطوا الناس كيسقسيوا على الرونديفو كنقولوا ليهم عامر. دابا نتا ضيعتينا ف رونديفو، فهمتي؟\"", "created_at": "2026-04-10T09:45:57.584738", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3457/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17432, "message_id": "3EB0FA57EEBC42560A579D", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*FENNICH SOUFIANE*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 23 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 23 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-22T16:02:59.744246", "media_url": null, "media_mime_type": null}, {"id": 17447, "message_id": "3A45D10739DEC31D0D1C", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-04-22T16:08:26.597429", "media_url": null, "media_mime_type": null}, {"id": 18026, "message_id": "3EB0C756AC8DE74118474A", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1500,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-23T17:24:27.488495", "media_url": null, "media_mime_type": null}, {"id": 18027, "message_id": "3EB0CBC91199E49BDAB1C3", "sender": "bot", "message_type": "document", "content": "2026042318241317.pdf", "created_at": "2026-04-23T17:24:44.540190", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4949/download", "media_mime_type": "application/pdf"}, {"id": 18029, "message_id": "3EB0191D5BB1CFDB9CAE67", "sender": "bot", "message_type": "text", "content": "Bonjour,\r\nNous espérons que vous allez bien. Nous voulions simplement nous assurer que tout se passe bien suite à votre extraction et que vous ne ressentez pas de gêne particulière.\r\nSi vous avez la moindre question ou inquiétude, n’hésitez pas à nous contacter.\r\nBon rétablissement.", "created_at": "2026-04-23T17:30:26.968852", "media_url": null, "media_mime_type": null}, {"id": 18254, "message_id": "3EB075664C76914BFBEBCE", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*FENNICH SOUFIANE*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 25 avril 2026* à *11:45* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 25 أبريل 2026* على الساعة *11:45* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T09:15:11.100626", "media_url": null, "media_mime_type": null}, {"id": 18367, "message_id": "3A256A2A043FC184D433", "sender": "user", "message_type": "text", "content": "Salam \nMaghan9drch nji ghda \nSimana jaya ghantasl bikom", "created_at": "2026-04-24T10:56:13.656486", "media_url": null, "media_mime_type": null}, {"id": 18379, "message_id": "A5DEDE3FCF16FB6E2A5B5DF77104ACD4", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم، اختي مزيان؟ لاباس؟ ça va؟ واخا ماشي مشكل.", "created_at": "2026-04-24T11:05:20.998740", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5047/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 19038, "message_id": "3EB04B5707E24971AE66CE", "sender": "bot", "message_type": "text", "content": "Bonjour,\r\nNous espérons que vous allez bien. Nous voulions simplement nous assurer que tout se passe bien suite à votre extraction et que vous ne ressentez pas de gêne particulière.\r\nSi vous avez la moindre question ou inquiétude, n’hésitez pas à nous contacter.\r\nBon rétablissement.", "created_at": "2026-04-25T09:14:59.041027", "media_url": null, "media_mime_type": null}, {"id": 19549, "message_id": "3AD18F347F2DEE4FD093", "sender": "user", "message_type": "text", "content": "Salam \nSvp\nBghit certificat médical mn nhar jeudi 23/04 jusqu’à 25/04 \n3 jours \nBlati ndouz liha", "created_at": "2026-04-27T07:57:31.959295", "media_url": null, "media_mime_type": null}, {"id": 19553, "message_id": "bot_3AD18F347F2DEE4FD093_9257", "sender": "bot", "message_type": "text", "content": "فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻", "created_at": "2026-04-27T07:58:04.189308", "media_url": null, "media_mime_type": null}]...
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فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراي فهمتكوم، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبكوم للفريق وغادي يتواصلوا بيكوم إن شاء الله 🙏🏻...
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[{"id": 13256, "message_id": " [{"id": 13256, "message_id": "3EB0EFAC2EA0CDD017784C", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) Type of image: Unrelated (illustration, not a dental photo, x-ray, document, ID, or prescription).\n\n(b) Not dental: No observable dental features present, only an illustration of a person with a phone and two calendars.\n\n(c) Visible text (OCR):\n- \"CALENDAR\"\n- \"Appointment Booking\"\n\n(d) Flag: No diagnostic terms used, no suggestions of conditions, and no treatment recommendations. This image does not appear to relate to clinical or dental matters; it shows calendar or appointment booking imagery.\n\nUser message context: Bonjour TIBARI 51941 MOHAMMED\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 10 avril 2026 à 09:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 10 أبريل 2026 على الساعة 09:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-09T17:01:02.321889", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3389/download", "media_mime_type": "image/jpeg"}, {"id": 17000, "message_id": "3EB0A9012EE11EC8371C9B", "sender": "bot", "message_type": "image", "content": "Bonjour TIBARI 51941 MOHAMMED\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 17 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 17 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-16T17:08:46.544266", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4584/download", "media_mime_type": "image/jpeg"}, {"id": 17022, "message_id": "ACEFA18B0EEBB44AEEF28E6C70232197", "sender": "user", "message_type": "text", "content": "Ok merci beaucoup.", "created_at": "2026-04-16T17:30:06.674375", "media_url": null, "media_mime_type": null}, {"id": 17023, "message_id": "bot_ACEFA18B0EEBB44AEEF28E6C70232197_8343", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 On vous attend vendredi matin alors. Bonne journée à vous !", "created_at": "2026-04-16T17:30:24.250526", "media_url": null, "media_mime_type": null}, {"id": 17999, "message_id": "3EB001FA2206BEB1100B56", "sender": "bot", "message_type": "image", "content": "Bonjour TIBARI 51941 MOHAMMED\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 24 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 24 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-23T17:05:54.251440", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4929/download", "media_mime_type": "image/jpeg"}, {"id": 18046, "message_id": "AC9F09A95D0DF597C33EA73210B0B5B4", "sender": "user", "message_type": "text", "content": "Merci beaucoup.", "created_at": "2026-04-23T17:35:35.558740", "media_url": null, "media_mime_type": null}, {"id": 18049, "message_id": "bot_AC9F09A95D0DF597C33EA73210B0B5B4_9786", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 Si vous avez besoin de quelque chose d’autre, n’hésitez pas à me le dire.", "created_at": "2026-04-23T17:35:59.225807", "media_url": null, "media_mime_type": null}]...
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Avec plaisir 😊 Si vous avez besoin de quelque chos Avec plaisir 😊 Si vous avez besoin de quelque chose d’autre, n’hésitez pas à me le dire....
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[{"id": 13256, "message_id": " [{"id": 13256, "message_id": "3EB0EFAC2EA0CDD017784C", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: (a) Type of image: Unrelated (illustration, not a dental photo, x-ray, document, ID, or prescription).\n\n(b) Not dental: No observable dental features present, only an illustration of a person with a phone and two calendars.\n\n(c) Visible text (OCR):\n- \"CALENDAR\"\n- \"Appointment Booking\"\n\n(d) Flag: No diagnostic terms used, no suggestions of conditions, and no treatment recommendations. This image does not appear to relate to clinical or dental matters; it shows calendar or appointment booking imagery.\n\nUser message context: Bonjour TIBARI 51941 MOHAMMED\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 10 avril 2026 à 09:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 10 أبريل 2026 على الساعة 09:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-09T17:01:02.321889", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3389/download", "media_mime_type": "image/jpeg"}, {"id": 17000, "message_id": "3EB0A9012EE11EC8371C9B", "sender": "bot", "message_type": "image", "content": "Bonjour TIBARI 51941 MOHAMMED\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 17 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 17 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-16T17:08:46.544266", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4584/download", "media_mime_type": "image/jpeg"}, {"id": 17022, "message_id": "ACEFA18B0EEBB44AEEF28E6C70232197", "sender": "user", "message_type": "text", "content": "Ok merci beaucoup.", "created_at": "2026-04-16T17:30:06.674375", "media_url": null, "media_mime_type": null}, {"id": 17023, "message_id": "bot_ACEFA18B0EEBB44AEEF28E6C70232197_8343", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 On vous attend vendredi matin alors. Bonne journée à vous !", "created_at": "2026-04-16T17:30:24.250526", "media_url": null, "media_mime_type": null}]...
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Avec plaisir 😊 On vous attend vendredi matin alors Avec plaisir 😊 On vous attend vendredi matin alors. Bonne journée à vous !...
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[{"id": 13191, "message_id": " [{"id": 13191, "message_id": "3AACF98622421E258AD0", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\nأهلا خويا وليد، كيداير بخير؟ كلشي مزيان؟\nشوف، راه ماقدرتش نجي عندك اليوم، حيت الدري اللي كنت غانجيب معايا ماكاينش.\nدونك غادي نحاولو نخليو حتى السيمانة الجاية إن شاء الله،\nعاد باش نجي باش نكمل، خصني ضروري نكمل الفوق راك عارف.\nشوف راه أنا كما قلت لك راه غانحاول نجيب معايا الدري، راه يالاه رومبورسوني والله إلا البارح.\nنيت عيطات لي البنت اللي معاك تما، والله إلا نسيت سميتها.\nقالت لي راه هاداك، قلت لها راه يالاه رومبورسوني، قلت لها راه غانجي نهار الخميس، ساعة ما كتابش.\nفخليها حتى الاثنين إن شاء الله ولا الثلاث، وباش ما كان راه غانعلمك هنا في واتساب، يالاه، مزيان ملي صيفطت لي ميساج.", "created_at": "2026-04-09T15:31:03.102810", "media_url": "/api/v1/chatbots/47/knowledge-bases/media/files/3378/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13192, "message_id": "bot_3AACF98622421E258AD0_1280", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 باش نبلغ الفريق بالتغيير، واخا تكتب ليا الإسم الكامل ديالك؟ وكنعتدر على الإزعاج. ", "created_at": "2026-04-09T15:31:28.106015", "media_url": null, "media_mime_type": null}, {"id": 13277, "message_id": "2AA3A4622D9D79EA46EC", "sender": "bot", "message_type": "text", "content": "salam Achraf cava \nImta nchad lik rendez vous lundi Ola mardi ?", "created_at": "2026-04-09T17:09:55.091311", "media_url": null, "media_mime_type": null}, {"id": 13369, "message_id": "3AE3C5F839CBCD165305", "sender": "user", "message_type": "text", "content": "Nchof m3a deri o ngolik", "created_at": "2026-04-09T18:19:49.332207", "media_url": null, "media_mime_type": null}, {"id": 13370, "message_id": "3A1AFE5C9DAD3BB97F3C", "sender": "user", "message_type": "text", "content": "Samedi", "created_at": "2026-04-09T18:19:57.172441", "media_url": null, "media_mime_type": null}, {"id": 13371, "message_id": "3ADAC25A6D995405FA93", "sender": "user", "message_type": "text", "content": "Ola dimanche", "created_at": "2026-04-09T18:20:01.951413", "media_url": null, "media_mime_type": null}, {"id": 13372, "message_id": "3A94314CBD6E36EAD299", "sender": "user", "message_type": "text", "content": "Nkhali", "created_at": "2026-04-09T18:20:03.690261", "media_url": null, "media_mime_type": null}, {"id": 13373, "message_id": "3AFEC9973F1765F27900", "sender": "user", "message_type": "text", "content": "Lik message", "created_at": "2026-04-09T18:20:06.257399", "media_url": null, "media_mime_type": null}, {"id": 13375, "message_id": "bot_3AFEC9973F1765F27900_460", "sender": "bot", "message_type": "text", "content": "باش نكمل الإجراءات، واخا تكتب ليا الإسم الكامل ديالك؟ شكرا بارك الله فيك!", "created_at": "2026-04-09T18:20:22.072336", "media_url": null, "media_mime_type": null}, {"id": 13377, "message_id": "3A2ECE4975209BF64C2B", "sender": "user", "message_type": "text", "content": "Achraf El kaddioui", "created_at": "2026-04-09T18:20:38.532339", "media_url": null, "media_mime_type": null}, {"id": 13380, "message_id": "bot_3A2ECE4975209BF64C2B_8385", "sender": "bot", "message_type": "text", "content": "واخا بلغنا الفريق وغادي يتاصلوا بيك باش يرتبو معك إن شاء الله 🙏🏻 إذا كان عندك شي سؤال آخر، حنا رهن الإشارة.", "created_at": "2026-04-09T18:20:55.317466", "media_url": null, "media_mime_type": null}]...
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واخا بلغنا الفريق وغادي يتاصلوا بيك باش يرتبو معك واخا بلغنا الفريق وغادي يتاصلوا بيك باش يرتبو معك إن شاء الله 🙏🏻 إذا كان عندك شي سؤال آخر، حنا رهن الإشارة....
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[{"id": 13191, "message_id": " [{"id": 13191, "message_id": "3AACF98622421E258AD0", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\nأهلا خويا وليد، كيداير بخير؟ كلشي مزيان؟\nشوف، راه ماقدرتش نجي عندك اليوم، حيت الدري اللي كنت غانجيب معايا ماكاينش.\nدونك غادي نحاولو نخليو حتى السيمانة الجاية إن شاء الله،\nعاد باش نجي باش نكمل، خصني ضروري نكمل الفوق راك عارف.\nشوف راه أنا كما قلت لك راه غانحاول نجيب معايا الدري، راه يالاه رومبورسوني والله إلا البارح.\nنيت عيطات لي البنت اللي معاك تما، والله إلا نسيت سميتها.\nقالت لي راه هاداك، قلت لها راه يالاه رومبورسوني، قلت لها راه غانجي نهار الخميس، ساعة ما كتابش.\nفخليها حتى الاثنين إن شاء الله ولا الثلاث، وباش ما كان راه غانعلمك هنا في واتساب، يالاه، مزيان ملي صيفطت لي ميساج.", "created_at": "2026-04-09T15:31:03.102810", "media_url": "/api/v1/chatbots/47/knowledge-bases/media/files/3378/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13192, "message_id": "bot_3AACF98622421E258AD0_1280", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 باش نبلغ الفريق بالتغيير، واخا تكتب ليا الإسم الكامل ديالك؟ وكنعتدر على الإزعاج. ", "created_at": "2026-04-09T15:31:28.106015", "media_url": null, "media_mime_type": null}, {"id": 13277, "message_id": "2AA3A4622D9D79EA46EC", "sender": "bot", "message_type": "text", "content": "salam Achraf cava \nImta nchad lik rendez vous lundi Ola mardi ?", "created_at": "2026-04-09T17:09:55.091311", "media_url": null, "media_mime_type": null}, {"id": 13369, "message_id": "3AE3C5F839CBCD165305", "sender": "user", "message_type": "text", "content": "Nchof m3a deri o ngolik", "created_at": "2026-04-09T18:19:49.332207", "media_url": null, "media_mime_type": null}, {"id": 13370, "message_id": "3A1AFE5C9DAD3BB97F3C", "sender": "user", "message_type": "text", "content": "Samedi", "created_at": "2026-04-09T18:19:57.172441", "media_url": null, "media_mime_type": null}, {"id": 13371, "message_id": "3ADAC25A6D995405FA93", "sender": "user", "message_type": "text", "content": "Ola dimanche", "created_at": "2026-04-09T18:20:01.951413", "media_url": null, "media_mime_type": null}, {"id": 13372, "message_id": "3A94314CBD6E36EAD299", "sender": "user", "message_type": "text", "content": "Nkhali", "created_at": "2026-04-09T18:20:03.690261", "media_url": null, "media_mime_type": null}, {"id": 13373, "message_id": "3AFEC9973F1765F27900", "sender": "user", "message_type": "text", "content": "Lik message", "created_at": "2026-04-09T18:20:06.257399", "media_url": null, "media_mime_type": null}, {"id": 13375, "message_id": "bot_3AFEC9973F1765F27900_460", "sender": "bot", "message_type": "text", "content": "باش نكمل الإجراءات، واخا تكتب ليا الإسم الكامل ديالك؟ شكرا بارك الله فيك!", "created_at": "2026-04-09T18:20:22.072336", "media_url": null, "media_mime_type": null}]...
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باش نكمل الإجراءات، واخا تكتب ليا الإسم الكامل ديا باش نكمل الإجراءات، واخا تكتب ليا الإسم الكامل ديالك؟ شكرا بارك الله فيك!...
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[{"id": 13191, "message_id": " [{"id": 13191, "message_id": "3AACF98622421E258AD0", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\nأهلا خويا وليد، كيداير بخير؟ كلشي مزيان؟\nشوف، راه ماقدرتش نجي عندك اليوم، حيت الدري اللي كنت غانجيب معايا ماكاينش.\nدونك غادي نحاولو نخليو حتى السيمانة الجاية إن شاء الله،\nعاد باش نجي باش نكمل، خصني ضروري نكمل الفوق راك عارف.\nشوف راه أنا كما قلت لك راه غانحاول نجيب معايا الدري، راه يالاه رومبورسوني والله إلا البارح.\nنيت عيطات لي البنت اللي معاك تما، والله إلا نسيت سميتها.\nقالت لي راه هاداك، قلت لها راه يالاه رومبورسوني، قلت لها راه غانجي نهار الخميس، ساعة ما كتابش.\nفخليها حتى الاثنين إن شاء الله ولا الثلاث، وباش ما كان راه غانعلمك هنا في واتساب، يالاه، مزيان ملي صيفطت لي ميساج.", "created_at": "2026-04-09T15:31:03.102810", "media_url": "/api/v1/chatbots/47/knowledge-bases/media/files/3378/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13192, "message_id": "bot_3AACF98622421E258AD0_1280", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 باش نبلغ الفريق بالتغيير، واخا تكتب ليا الإسم الكامل ديالك؟ وكنعتدر على الإزعاج. ", "created_at": "2026-04-09T15:31:28.106015", "media_url": null, "media_mime_type": null}]...
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مرحبا! 😊 باش نبلغ الفريق بالتغيير، واخا تكتب ليا ا مرحبا! 😊 باش نبلغ الفريق بالتغيير، واخا تكتب ليا الإسم الكامل ديالك؟ وكنعتدر على الإزعاج....
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[{"id": 17876, "message_id": " [{"id": 17876, "message_id": "3EB08136271797BA91B6E5", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a stylized, cartoonish tooth with a smiling face, raised eyebrows, and a thumbs-up gesture. The tooth character is holding a small spiral notepad displaying a green check mark inside a box. In the background, a dental office with blurred furniture and a dental chair is visible. At the top of the image, the logo and name of 'Tanger Bay Dental Center' are displayed, alongside an abstract tooth icon. Two prominent blue text banners overlay the image: the first reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark, and the second reads 'CHEZ TANGER BAY DENTAL CENTER.' The color palette is predominantly blue and white, creating a clean dental clinic ambiance.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\n\nUser message context: Salut *BOURAGBA Mohamed*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *vendredi 24 avril 2026*\r\n🕘 Heure : *11:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-23T15:01:14.745931", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4884/download", "media_mime_type": "image/jpeg"}, {"id": 17934, "message_id": "3EB05AED3EE1598361BE96", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 24 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 24 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-23T16:10:26.280213", "media_url": null, "media_mime_type": null}, {"id": 18204, "message_id": "3EB098D676C50C57C4D6CC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 24 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 24 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T08:38:11.275644", "media_url": null, "media_mime_type": null}, {"id": 18260, "message_id": "3EB0B5DD3E4C08D604E0BD", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 24 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 24 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T09:16:18.110952", "media_url": null, "media_mime_type": null}, {"id": 18361, "message_id": "3EB0C4EFC786380B61A18F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 28 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 28 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T10:52:53.193761", "media_url": null, "media_mime_type": null}, {"id": 21363, "message_id": "AC2F79A0FA231D5D6A0D904ADD36F5A3", "sender": "user", "message_type": "text", "content": "Slm cv", "created_at": "2026-04-30T15:38:12.040026", "media_url": null, "media_mime_type": null}, {"id": 21364, "message_id": "AC453851F6540D12AAD7F2B3B2C2D9DD", "sender": "user", "message_type": "text", "content": "Ma3reft fo9ach anji 3ndek", "created_at": "2026-04-30T15:38:24.041965", "media_url": null, "media_mime_type": null}, {"id": 21365, "message_id": "bot_AC453851F6540D12AAD7F2B3B2C2D9DD_41", "sender": "bot", "message_type": "text", "content": "مرحبا محمد 😊 عندك موعد مع الدكتور أسامة معلم نهار الثلاثاء 28 أبريل 2026 مع الخمسة ديال العشية. يلا بغيتي تبدل الوقت أو عندك شي استفسار آخر، غير قوليه ليا.", "created_at": "2026-04-30T15:38:44.003364", "media_url": null, "media_mime_type": null}, {"id": 21366, "message_id": "AC29DDEC780DF8D1C448284920901DD3", "sender": "user", "message_type": "text", "content": "راني عد هدرت معاك ابيل", "created_at": "2026-04-30T15:39:51.785586", "media_url": null, "media_mime_type": null}, {"id": 21367, "message_id": "bot_AC29DDEC780DF8D1C448284920901DD3_1971", "sender": "bot", "message_type": "text", "content": "شكرا محمد على التواصل ديالك 😊 الفريق غادي يتواصل معكوم بهاد الموضوع إن شاء الله 🙏🏻 يلا كان شي أمر مستعجل، تقدّر تتصل مباشرة على: +212 660-022-263", "created_at": "2026-04-30T15:40:04.724147", "media_url": null, "media_mime_type": null}, {"id": 21372, "message_id": "AC804D48C9C4A2D2B8D510495A48ABD8", "sender": "user", "message_type": "text", "content": "خصني نجي ناخد عير لوراق ديال الميتيل و شهادة لي قتلك", "created_at": "2026-04-30T15:41:00.406449", "media_url": null, "media_mime_type": null}, {"id": 21376, "message_id": "bot_AC804D48C9C4A2D2B8D510495A48ABD8_6924", "sender": "bot", "message_type": "text", "content": "فهمتك محمد، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبك للفريق وغادي يتواصلوا بيك إن شاء الله 🙏🏻", "created_at": "2026-04-30T15:41:14.255022", "media_url": null, "media_mime_type": null}]...
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فهمتك محمد، ولكن أنا غير مجرد مساعد آلي وماعنديش د فهمتك محمد، ولكن أنا غير مجرد مساعد آلي وماعنديش دراية بلي واقع برا هاد المحادثة. بعثنا طلبك للفريق وغادي يتواصلوا بيك إن شاء الله 🙏🏻...
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[{"id": 15657, "message_id": " [{"id": 15657, "message_id": "3EB08FA03435DACC544EF3", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or confirmation graphic related to a dental clinic. It features a cartoon tooth character with a smiling face, holding a small calendar or clipboard showing a green checkmark. The background has a blurred dental office setting with a dental chair and medical equipment visible. The top part of the image contains a blue gradient with the logo of 'Tanger Bay Dental Center', which includes a stylized tooth outline. The main text in the center reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark, and 'CHEZ TANGER BAY DENTAL CENTER' just below it. The overall color scheme is blue and white, with a friendly and inviting tone.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"TANGER BAY DENT\n\nUser message context: Salut *BOURAGBA Mohamed*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mercredi 15 avril 2026*\r\n🕘 Heure : *17:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-14T15:03:05.746661", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4073/download", "media_mime_type": "image/jpeg"}, {"id": 16127, "message_id": "3EB0A4087E1F1C29A88789", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mercredi 15 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 15 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T13:27:38.729918", "media_url": null, "media_mime_type": null}, {"id": 17876, "message_id": "3EB08136271797BA91B6E5", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a stylized, cartoonish tooth with a smiling face, raised eyebrows, and a thumbs-up gesture. The tooth character is holding a small spiral notepad displaying a green check mark inside a box. In the background, a dental office with blurred furniture and a dental chair is visible. At the top of the image, the logo and name of 'Tanger Bay Dental Center' are displayed, alongside an abstract tooth icon. Two prominent blue text banners overlay the image: the first reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark, and the second reads 'CHEZ TANGER BAY DENTAL CENTER.' The color palette is predominantly blue and white, creating a clean dental clinic ambiance.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\n\nUser message context: Salut *BOURAGBA Mohamed*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *vendredi 24 avril 2026*\r\n🕘 Heure : *11:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-23T15:01:14.745931", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4884/download", "media_mime_type": "image/jpeg"}, {"id": 17934, "message_id": "3EB05AED3EE1598361BE96", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 24 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 24 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-23T16:10:26.280213", "media_url": null, "media_mime_type": null}, {"id": 18204, "message_id": "3EB098D676C50C57C4D6CC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 24 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 24 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T08:38:11.275644", "media_url": null, "media_mime_type": null}, {"id": 18260, "message_id": "3EB0B5DD3E4C08D604E0BD", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 24 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 24 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T09:16:18.110952", "media_url": null, "media_mime_type": null}, {"id": 18361, "message_id": "3EB0C4EFC786380B61A18F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 28 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 28 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T10:52:53.193761", "media_url": null, "media_mime_type": null}, {"id": 21363, "message_id": "AC2F79A0FA231D5D6A0D904ADD36F5A3", "sender": "user", "message_type": "text", "content": "Slm cv", "created_at": "2026-04-30T15:38:12.040026", "media_url": null, "media_mime_type": null}, {"id": 21364, "message_id": "AC453851F6540D12AAD7F2B3B2C2D9DD", "sender": "user", "message_type": "text", "content": "Ma3reft fo9ach anji 3ndek", "created_at": "2026-04-30T15:38:24.041965", "media_url": null, "media_mime_type": null}, {"id": 21365, "message_id": "bot_AC453851F6540D12AAD7F2B3B2C2D9DD_41", "sender": "bot", "message_type": "text", "content": "مرحبا محمد 😊 عندك موعد مع الدكتور أسامة معلم نهار الثلاثاء 28 أبريل 2026 مع الخمسة ديال العشية. يلا بغيتي تبدل الوقت أو عندك شي استفسار آخر، غير قوليه ليا.", "created_at": "2026-04-30T15:38:44.003364", "media_url": null, "media_mime_type": null}, {"id": 21366, "message_id": "AC29DDEC780DF8D1C448284920901DD3", "sender": "user", "message_type": "text", "content": "راني عد هدرت معاك ابيل", "created_at": "2026-04-30T15:39:51.785586", "media_url": null, "media_mime_type": null}, {"id": 21367, "message_id": "bot_AC29DDEC780DF8D1C448284920901DD3_1971", "sender": "bot", "message_type": "text", "content": "شكرا محمد على التواصل ديالك 😊 الفريق غادي يتواصل معكوم بهاد الموضوع إن شاء الله 🙏🏻 يلا كان شي أمر مستعجل، تقدّر تتصل مباشرة على: +212 660-022-263", "created_at": "2026-04-30T15:40:04.724147", "media_url": null, "media_mime_type": null}]...
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شكرا محمد على التواصل ديالك 😊 الفريق غادي يتواصل م شكرا محمد على التواصل ديالك 😊 الفريق غادي يتواصل معكوم بهاد الموضوع إن شاء الله 🙏🏻 يلا كان شي أمر مستعجل، تقدّر تتصل مباشرة على: +212 660-022-263...
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[{"id": 13755, "message_id": " [{"id": 13755, "message_id": "3EB0798355F71F36FB192B", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mercredi 15 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 15 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T17:25:47.595522", "media_url": null, "media_mime_type": null}, {"id": 15621, "message_id": "3EB087C9EF0E3B58BFCD4F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mercredi 15 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 15 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-14T14:46:23.563352", "media_url": null, "media_mime_type": null}, {"id": 15657, "message_id": "3EB08FA03435DACC544EF3", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or confirmation graphic related to a dental clinic. It features a cartoon tooth character with a smiling face, holding a small calendar or clipboard showing a green checkmark. The background has a blurred dental office setting with a dental chair and medical equipment visible. The top part of the image contains a blue gradient with the logo of 'Tanger Bay Dental Center', which includes a stylized tooth outline. The main text in the center reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark, and 'CHEZ TANGER BAY DENTAL CENTER' just below it. The overall color scheme is blue and white, with a friendly and inviting tone.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"TANGER BAY DENT\n\nUser message context: Salut *BOURAGBA Mohamed*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *mercredi 15 avril 2026*\r\n🕘 Heure : *17:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-14T15:03:05.746661", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4073/download", "media_mime_type": "image/jpeg"}, {"id": 16127, "message_id": "3EB0A4087E1F1C29A88789", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mercredi 15 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 15 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-15T13:27:38.729918", "media_url": null, "media_mime_type": null}, {"id": 17876, "message_id": "3EB08136271797BA91B6E5", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image features a stylized, cartoonish tooth with a smiling face, raised eyebrows, and a thumbs-up gesture. The tooth character is holding a small spiral notepad displaying a green check mark inside a box. In the background, a dental office with blurred furniture and a dental chair is visible. At the top of the image, the logo and name of 'Tanger Bay Dental Center' are displayed, alongside an abstract tooth icon. Two prominent blue text banners overlay the image: the first reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' with a checkmark, and the second reads 'CHEZ TANGER BAY DENTAL CENTER.' The color palette is predominantly blue and white, creating a clean dental clinic ambiance.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\n\nUser message context: Salut *BOURAGBA Mohamed*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *vendredi 24 avril 2026*\r\n🕘 Heure : *11:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-23T15:01:14.745931", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4884/download", "media_mime_type": "image/jpeg"}, {"id": 17934, "message_id": "3EB05AED3EE1598361BE96", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 24 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 24 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-23T16:10:26.280213", "media_url": null, "media_mime_type": null}, {"id": 18204, "message_id": "3EB098D676C50C57C4D6CC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 24 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 24 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T08:38:11.275644", "media_url": null, "media_mime_type": null}, {"id": 18260, "message_id": "3EB0B5DD3E4C08D604E0BD", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 24 avril 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 24 أبريل 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T09:16:18.110952", "media_url": null, "media_mime_type": null}, {"id": 18361, "message_id": "3EB0C4EFC786380B61A18F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *mardi 28 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الثلاثاء 28 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-24T10:52:53.193761", "media_url": null, "media_mime_type": null}, {"id": 21363, "message_id": "AC2F79A0FA231D5D6A0D904ADD36F5A3", "sender": "user", "message_type": "text", "content": "Slm cv", "created_at": "2026-04-30T15:38:12.040026", "media_url": null, "media_mime_type": null}, {"id": 21364, "message_id": "AC453851F6540D12AAD7F2B3B2C2D9DD", "sender": "user", "message_type": "text", "content": "Ma3reft fo9ach anji 3ndek", "created_at": "2026-04-30T15:38:24.041965", "media_url": null, "media_mime_type": null}, {"id": 21365, "message_id": "bot_AC453851F6540D12AAD7F2B3B2C2D9DD_41", "sender": "bot", "message_type": "text", "content": "مرحبا محمد 😊 عندك موعد مع الدكتور أسامة معلم نهار الثلاثاء 28 أبريل 2026 مع الخمسة ديال العشية. يلا بغيتي تبدل الوقت أو عندك شي استفسار آخر، غير قوليه ليا.", "created_at": "2026-04-30T15:38:44.003364", "media_url": null, "media_mime_type": null}]...
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مرحبا محمد 😊 عندك موعد مع الدكتور أسامة معلم نهار مرحبا محمد 😊 عندك موعد مع الدكتور أسامة معلم نهار الثلاثاء 28 أبريل 2026 مع الخمسة ديال العشية. يلا بغيتي تبدل الوقت أو عندك شي استفسار آخر، غير قوليه ليا....
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[{"id": 13148, "message_id": " [{"id": 13148, "message_id": "bot_ACC97C57D81F24C86DA849C87D4F9087_7823", "sender": "bot", "message_type": "text", "content": "صراحة معنديش دراية بالموضوع، ولكن غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت. واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-09T14:14:11.567934", "media_url": null, "media_mime_type": null}, {"id": 13149, "message_id": "A51F1270977186FF72CF503D6CFB7F5B", "sender": "bot", "message_type": "voice", "content": "[Voice message] بالطبع، إليك تفريغ المقطع الصوتي:\n\n\"السلام عليكم، بخير مزيان؟ الصحة لاباس؟ مرحبا. فكرني ف السمية ديالك عافاك.\"", "created_at": "2026-04-09T14:14:48.651650", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3359/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13150, "message_id": "AC3F04150DE1DABDAB434BF2FAC26256", "sender": "user", "message_type": "text", "content": "محمد بوركب", "created_at": "2026-04-09T14:15:07.870478", "media_url": null, "media_mime_type": null}, {"id": 13151, "message_id": "A555D2182F8002D7283C6E810EB62A5F", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"مرحبا بك أسي محمد، غدا إن شاء الله عندك رونديفو فالعشية مع لخمسة، حنايا نسنّاوك إن شاء الله منها نشوفو ليك المشكل.\"\n\n**Latin Script (Transliteration):**\n\"Marhba bik a Si Mohammed, ghedda inchaAllah aandek rendez-vous fl'achia m'a lkhamsa, hnaya nsennawk inchaAllah mennaha nchoufou lek lmochkil.\"\n\n**Language breakdown:**\n* **Marhba bik a Si Mohammed:** Welcome, Mr. Mohammed.\n* **Ghedda inchaAllah:** Tomorrow, God willing.\n* **Aandek rendez-vous:** You have an appointment (French word used in Darija).\n* **Fl'achia m'a lkhamsa:** In the afternoon at five.\n* **Hnaya nsennawk:** We will be waiting for you.\n* **Mennaha nchoufou lek lmochkil:** So we can see/fix the problem for you.", "created_at": "2026-04-09T14:15:25.122349", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3360/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13152, "message_id": "ACC46ECC9CA2FFC178227ECBF31D85FA", "sender": "user", "message_type": "text", "content": "اك انشاء الله", "created_at": "2026-04-09T14:15:57.127604", "media_url": null, "media_mime_type": null}, {"id": 13179, "message_id": "3EB0F1829811713023BE28", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or informational graphic for Tanger Bay Dental Center. At the top, there is a white dental logo consisting of a stylized tooth outline and the words 'TANGER BAY DENTAL CENTER.' Below this, a blue banner with white capital letters reads 'VOTRE RENDEZ-VOUS EST CONFIRMÉ' followed by a green check mark. Another blue banner beneath says 'CHEZ TANGER BAY DENTAL CENTER.' The foreground prominently features a large, animated, cartoon-style anthropomorphic tooth with a smiling face, black eyes, raised eyebrows, and a thumbs-up gesture. The tooth is holding a small spiral notepad depicting a check box with a green check mark. The background appears to show an out-of-focus dental clinic with dental chair and equipment, but no real people are present.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null\n\nUser message context: Salut *BOURAGBA Mohamed*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *vendredi 10 avril 2026*\r\n🕘 Heure : *17:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-09T15:03:33.276438", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3374/download", "media_mime_type": "image/jpeg"}, {"id": 13435, "message_id": "3EB07A6ED04B094E5FB1BC", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BOURAGBA Mohamed*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 10 avril 2026* à *17:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الجمعة 10 أبريل 2026* على الساعة *17:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T08:42:07.452639", "media_url": null, "media_mime_type": null}, {"id": 13682, "message_id": "A5CF75E115E06FCD87D9EBD567423781", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script (Darija):**\n\"السلام عليكم محمد، كيف نتي مزيان؟ بخير؟ محمد عندك رونديفو اليوم مع الخمسة. فرد عليا أخاي لله، لا، على حساب أنا خديت ليك موعد.\"\n\n**Transliteration (Latin Script):**\n\"Salam o3alaykom Mohamed, kif nti mzyan? Bikhir? Mohamed 3ndek rendez-vous lyoum m3a l-khmsa. Fa rred 3liya a khay llah, la, 3la hsab ana khdit lik maw3id.\"\n\n**Translation (For context):**\n\"Peace be upon you Mohamed, how are you, good? Fine? Mohamed, you have an appointment today at five. So get back to me please, because I have booked an appointment for you.\"", "created_at": "2026-04-10T15:30:34.127179", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3509/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13685, "message_id": "A5A7BE1EC98ABF76AE92AF4C632FEF51", "sender": "bot", "message_type": "text", "content": "?", "created_at": "2026-04-10T15:47:03.081712", "media_url": null, "media_mime_type": null}, {"id": 13686, "message_id": "A5384461D1067FBD2BDD5F810075DFE0", "sender": "bot", "message_type": "text", "content": "????", "created_at": "2026-04-10T15:48:04.134824", "media_url": null, "media_mime_type": null}, {"id": 13687, "message_id": "AC1ACADBE8DA9EFA4CEFFF2C4B9006D2", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:**\nالسلام أستاذ، صافي دابا شوية ونكون عندك إن شاء الله، صافي؟\n\n**Latin Script:**\nSalam ostad, safi daba chwiya w nkoun andek incha'Allah, safi?", "created_at": "2026-04-10T15:49:41.426143", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3512/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13688, "message_id": "bot_AC1ACADBE8DA9EFA4CEFFF2C4B9006D2_2983", "sender": "bot", "message_type": "text", "content": "مرحبا بيك محمد 😊", "created_at": "2026-04-10T15:50:29.810195", "media_url": null, "media_mime_type": null}]...
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مرحبا بيك محمد 😊
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[{"id": 13134, "message_id": " [{"id": 13134, "message_id": "AC9035CB50AEEB983D8EA4610A6F7C61", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-09T14:12:11.005563", "media_url": null, "media_mime_type": null}, {"id": 13136, "message_id": "bot_AC9035CB50AEEB983D8EA4610A6F7C61_8952", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-09T14:12:25.678224", "media_url": null, "media_mime_type": null}, {"id": 13143, "message_id": "AC4679A02400860AAC0703449385E0BB", "sender": "user", "message_type": "text", "content": "عفاك بغيت نقولك بلي مزال كنحس بلحريق فين صايبلي الضرصة", "created_at": "2026-04-09T14:13:47.180914", "media_url": null, "media_mime_type": null}, {"id": 13144, "message_id": "ACC97C57D81F24C86DA849C87D4F9087", "sender": "user", "message_type": "text", "content": "واش عادي", "created_at": "2026-04-09T14:13:54.042319", "media_url": null, "media_mime_type": null}, {"id": 13148, "message_id": "bot_ACC97C57D81F24C86DA849C87D4F9087_7823", "sender": "bot", "message_type": "text", "content": "صراحة معنديش دراية بالموضوع، ولكن غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت. واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-04-09T14:14:11.567934", "media_url": null, "media_mime_type": null}]...
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صراحة معنديش دراية بالموضوع، ولكن غادي نبلغ الفريق صراحة معنديش دراية بالموضوع، ولكن غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت. واخا تعطيني الإسم الكامل ديالك؟...
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[{"id": 13134, "message_id": " [{"id": 13134, "message_id": "AC9035CB50AEEB983D8EA4610A6F7C61", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-04-09T14:12:11.005563", "media_url": null, "media_mime_type": null}, {"id": 13136, "message_id": "bot_AC9035CB50AEEB983D8EA4610A6F7C61_8952", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-04-09T14:12:25.678224", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 13104, "message_id": " [{"id": 13104, "message_id": "widget_8cb661d3-faac-4ac1-a95e-f3051db23bf2", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-09T13:15:08.113173", "media_url": null, "media_mime_type": null}, {"id": 13105, "message_id": "widget_e8ff1428-5463-437b-a036-da4d0f005480", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-04-09T13:15:14.509664", "media_url": null, "media_mime_type": null}, {"id": 13106, "message_id": "widget_3ab2271e-7708-4ef5-9669-a1d6d011157d", "sender": "user", "message_type": "text", "content": "can you tell me your service", "created_at": "2026-04-09T13:15:19.825775", "media_url": null, "media_mime_type": null}, {"id": 13107, "message_id": "widget_f8ec9f36-7296-4487-ba6e-96e3109422c5", "sender": "bot", "message_type": "text", "content": "Global Attaché offers a wide range of document translation services, including certified and non-certified translations for documents like birth certificates, marriage contracts, asylum documents, diplomas, legal contracts, academic transcripts, and passports. We support over 200 languages.\n\nIn addition to translation, we offer transcription, subtitling, and voiceover services. If you need more details or have a specific document in mind, feel free to ask!", "created_at": "2026-04-09T13:15:37.391505", "media_url": null, "media_mime_type": null}]...
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Global Attaché offers a wide range of document tra Global Attaché offers a wide range of document translation services, including certified and non-certified translations for documents like birth certificates, marriage contracts, asylum documents, diplomas, legal contracts, academic transcripts, and passports. We support over 200 languages.
In addition to translation, we offer transcription, subtitling, and voiceover services. If you need more details or have a specific document in mind, feel free to ask!...
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[{"id": 13104, "message_id": " [{"id": 13104, "message_id": "widget_8cb661d3-faac-4ac1-a95e-f3051db23bf2", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-09T13:15:08.113173", "media_url": null, "media_mime_type": null}, {"id": 13105, "message_id": "widget_e8ff1428-5463-437b-a036-da4d0f005480", "sender": "bot", "message_type": "text", "content": "Hello! Welcome to Global Attaché 😊 How can I help you today?", "created_at": "2026-04-09T13:15:14.509664", "media_url": null, "media_mime_type": null}]...
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Hello! Welcome to Global Attaché 😊 How can I help Hello! Welcome to Global Attaché 😊 How can I help you today?...
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[{"id": 16559, "message_id": " [{"id": 16559, "message_id": "3EB03CE51B0AD5C8E06AA3", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-16T08:58:16.246620", "media_url": null, "media_mime_type": null}, {"id": 16784, "message_id": "3EB08EA0B106E9FB92F3FF", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-16T13:48:15.259733", "media_url": null, "media_mime_type": null}, {"id": 16854, "message_id": "3EB00B68A0E0DB61AE3D37", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *jeudi 23 avril 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 23 أبريل 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-16T15:29:59.026603", "media_url": null, "media_mime_type": null}, {"id": 17722, "message_id": "3EB0066B757A7402424DC8", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 23 avril 2026* à *14:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 23 أبريل 2026* على الساعة *14:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-23T11:12:37.551660", "media_url": null, "media_mime_type": null}, {"id": 17724, "message_id": "A532A07D1F561E6AEE6E03E9CB7E91F8", "sender": "bot", "message_type": "voice", "content": "[Voice message] السلام عليكم سيدي، كيداير لاباس؟ بخير؟ الصحة لاباس؟ توتي سيدي عندكم رانديفو مع الجوج، زعما غا ديال باش تكونفيرمو ولا لا.\n\n**Transcription (Latin script):**\n\"السلام عليكم (Assalamu alaykum) سيدي (sidi)، كيداير (kidayr) لاباس (labas)؟ بخير (bikher)؟ الصحة (seha) لاباس (labas)؟ توتي (tuti) سيدي (sidi) عندكم (3andkoum) رانديفو (rendez-vous) مع (ma3) الجوج (jjouj)، زعما (za3ma) غا (gha) ديال (dyal) باش (bach) تكونفيرمو (tconfirmou) ولا لا (wlla la).\"", "created_at": "2026-04-23T11:13:17.134710", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4827/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17761, "message_id": "3A27810C811B5FA52FC1", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم أختي، بيخير؟ مزيانة؟\nلا صافي، دابا شوية هاني ماجي إن شاء الله.\nغير نفطر و نجي، صافي؟", "created_at": "2026-04-23T12:01:08.188878", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4844/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17769, "message_id": "A5702943E29B9DAA603EABE6673FED20", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي، و مرحبا بك بزاف.", "created_at": "2026-04-23T12:28:44.866683", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4849/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17869, "message_id": "3EB0655C48315408667DC3", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 30 avril 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 30 أبريل 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-23T14:47:27.315494", "media_url": null, "media_mime_type": null}, {"id": 17870, "message_id": "3EB05D7DBF3643A6A5C78B", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *500,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *+500,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-23T14:47:46.551958", "media_url": null, "media_mime_type": null}, {"id": 17871, "message_id": "3EB0178074E81FB0467BDA", "sender": "bot", "message_type": "document", "content": "2026042315473323.pdf", "created_at": "2026-04-23T14:48:00.525802", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4880/download", "media_mime_type": "application/pdf"}, {"id": 18872, "message_id": "3A879379B28FA97AA4B4", "sender": "user", "message_type": "voice", "content": "[Voice message] Here's the transcription of the audio in Moroccan Darija:\n\nالسلام عليكم، ختي، بيخير؟ مزيانة؟ نهارك مبروك. \n\nهاديك بالنسبة... أنا إدريس ناصي، بالنسبة لديك لافونص (l'avance) اللي دفعت ليك لبارح لديك الغشا د الضرسة اللي كنعمّر عندكم، نقدر نغشيها ونقدر لا، فهمتي؟ على حسب. \n\n100%، 80% نقدر مانغشيهاشي. المهم غي خبرتك وصافي، فهمتي؟ نطلبو الله الخير.", "created_at": "2026-04-24T18:13:39.237300", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/5239/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18876, "message_id": "bot_3A879379B28FA97AA4B4_5158", "sender": "bot", "message_type": "text", "content": "شكرا إدريس 😊 وصلات الرسالة للفريق وغادي يتواصلوا معك في أقرب وقت إن شاء الله باش يجاوبوك على سؤالك ويشوفوا معاك الحل المناسب 🙏🏻", "created_at": "2026-04-24T18:14:56.084895", "media_url": null, "media_mime_type": null}]...
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شكرا إدريس 😊 وصلات الرسالة للفريق وغادي يتواصلوا م شكرا إدريس 😊 وصلات الرسالة للفريق وغادي يتواصلوا معك في أقرب وقت إن شاء الله باش يجاوبوك على سؤالك ويشوفوا معاك الحل المناسب 🙏🏻...
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[{"id": 13096, "message_id": " [{"id": 13096, "message_id": "bot_3A942CFC21C4D5E64F36_4450", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 واش كاين شي خدمة أو استشارة معينة محتاجينها اليوم؟", "created_at": "2026-04-09T12:59:47.224405", "media_url": null, "media_mime_type": null}, {"id": 13097, "message_id": "3EB0B196D97FF56096CB1F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NASSIB*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T13:01:58.815971", "media_url": null, "media_mime_type": null}, {"id": 13647, "message_id": "3EB0A1CF7BD2CD977398BB", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or confirmation graphic for Tanger Bay Dental Center. The setting appears to be a dental office with blurred background elements such as a dental chair and cabinetry, contributing to a clinical environment. In the foreground, there is a large, anthropomorphized cartoon tooth character with big black eyes, eyebrows, and a wide smile. The tooth is holding a small calendar or notepad showing a green checkmark inside a square box, indicating confirmation. Above the tooth, there is text in French and English with blue and white backgrounds. At the top center is a stylized dental logo with the words 'TANGER BAY DENTAL CENTER.' The environment is clean and professional, with bright, welcoming colors (predominantly blue and white).\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\n\nUser message context: Salut *NASSIB IDris*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 11 avril 2026*\r\n🕘 Heure : *13:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-10T15:06:45.672389", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3506/download", "media_mime_type": "image/jpeg"}, {"id": 13669, "message_id": "3EB0B9E6821A249FB517C9", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NASSIB*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:13:57.004059", "media_url": null, "media_mime_type": null}, {"id": 13881, "message_id": "3EB0BFEC49ED86535C34C6", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NASSIB*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-11T09:28:28.370705", "media_url": null, "media_mime_type": null}, {"id": 14062, "message_id": "3EB0D5386B9FC9764BEECD", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1200,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-11T13:08:11.299097", "media_url": null, "media_mime_type": null}, {"id": 14063, "message_id": "3EB0C497A081B0AE0C3048", "sender": "bot", "message_type": "document", "content": "2026041114075931.pdf", "created_at": "2026-04-11T13:08:39.184843", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3643/download", "media_mime_type": "application/pdf"}, {"id": 14064, "message_id": "3EB0D44267A4A26418A0EB", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-11T13:08:58.089078", "media_url": null, "media_mime_type": null}, {"id": 15753, "message_id": "3A8DA941727C08137C6C", "sender": "user", "message_type": "voice", "content": "[Voice message] تفضل، هذا هو التفريغ الكامل للمقطع الصوتي باللهجة المغربية (الدارجة):\n\n\"السلام عليكم، خاي بخير؟ مزيانة؟ أنا كنت جيت عندكم هاد اليومين، عملتي معايا إن شاء الله نهار الخميس نرجع لعندك. كنحس بالحريق اليوم، وقسماً بالله البارح بايت بلا نعاس، الشكوى لله ما شكيت عليك. والله ما كرهت إلا كان غدا نقدر نجي أولا نشوف... صافي، شوف ورد عليا عفاك.\"", "created_at": "2026-04-14T17:21:03.497486", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4115/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15755, "message_id": "bot_3A8DA941727C08137C6C_6563", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح ديالك. غادي نبلغ الفريق الطبي بالوضعية ديالك وغادي يتواصلوا معاك في أقرب وقت إن شاء الله. واخا تعطيني الإسم الكامل ديالك للتأكيد؟", "created_at": "2026-04-14T17:21:32.890316", "media_url": null, "media_mime_type": null}, {"id": 15756, "message_id": "3A6A7CFABBE46DF6154B", "sender": "user", "message_type": "voice", "content": "[Voice message] نصيب داريجة", "created_at": "2026-04-14T17:21:57.851172", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4117/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15757, "message_id": "bot_3A6A7CFABBE46DF6154B_8851", "sender": "bot", "message_type": "text", "content": "مرحبا! 😊 باش نتأكد من طريقة كتابة الإسم، واخا تكتبوه ليا هنا بالضبط؟", "created_at": "2026-04-14T17:22:14.699753", "media_url": null, "media_mime_type": null}]...
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مرحبا! 😊 باش نتأكد من طريقة كتابة الإسم، واخا تكتب مرحبا! 😊 باش نتأكد من طريقة كتابة الإسم، واخا تكتبوه ليا هنا بالضبط؟...
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[{"id": 13093, "message_id": " [{"id": 13093, "message_id": "3A942CFC21C4D5E64F36", "sender": "user", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ المقطع الصوتي بالدارجة المغربية:\n\n\"السلام عليكم أختي، أنا داك اللي هضرت معاك دابا عاد. صافي أختي، أكدي لي على الرونديفو الله يرحم الوالدين باش نجي، ونتي راك عارفة عندي شغل. قولي لي الساعة، الساعة، بواحد ربع ساعة د الطريق هي هذيك نكون عندك إن شاء الله. قولي لي الساعة بالضبط الله يرحم الوالدين.\"", "created_at": "2026-04-09T12:59:24.935208", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3338/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 13094, "message_id": "A528AA3514BA9C8B9DDB2F51D90F6DCE", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-04-09T12:59:25.431968", "media_url": null, "media_mime_type": null}, {"id": 13096, "message_id": "bot_3A942CFC21C4D5E64F36_4450", "sender": "bot", "message_type": "text", "content": "Merci beaucoup pour votre message et bienvenue encore une fois 😊 واش كاين شي خدمة أو استشارة معينة محتاجينها اليوم؟", "created_at": "2026-04-09T12:59:47.224405", "media_url": null, "media_mime_type": null}, {"id": 13097, "message_id": "3EB0B196D97FF56096CB1F", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NASSIB*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-09T13:01:58.815971", "media_url": null, "media_mime_type": null}, {"id": 13647, "message_id": "3EB0A1CF7BD2CD977398BB", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"non_dental\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a promotional or confirmation graphic for Tanger Bay Dental Center. The setting appears to be a dental office with blurred background elements such as a dental chair and cabinetry, contributing to a clinical environment. In the foreground, there is a large, anthropomorphized cartoon tooth character with big black eyes, eyebrows, and a wide smile. The tooth is holding a small calendar or notepad showing a green checkmark inside a square box, indicating confirmation. Above the tooth, there is text in French and English with blue and white backgrounds. At the top center is a stylized dental logo with the words 'TANGER BAY DENTAL CENTER.' The environment is clean and professional, with bright, welcoming colors (predominantly blue and white).\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\n\nUser message context: Salut *NASSIB IDris*👋\r\nNous vous confirmons votre rendez-vous avec *DR OUSSAMA MOUALLEM* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 11 avril 2026*\r\n🕘 Heure : *13:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-04-10T15:06:45.672389", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3506/download", "media_mime_type": "image/jpeg"}, {"id": 13669, "message_id": "3EB0B9E6821A249FB517C9", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NASSIB*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-10T15:13:57.004059", "media_url": null, "media_mime_type": null}, {"id": 13881, "message_id": "3EB0BFEC49ED86535C34C6", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *samedi 11 avril 2026* à *13:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NASSIB*\r\nلديكم موعد مع ** يوم *السبت 11 أبريل 2026* على الساعة *13:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-11T09:28:28.370705", "media_url": null, "media_mime_type": null}, {"id": 14062, "message_id": "3EB0D5386B9FC9764BEECD", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1200,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-04-11T13:08:11.299097", "media_url": null, "media_mime_type": null}, {"id": 14063, "message_id": "3EB0C497A081B0AE0C3048", "sender": "bot", "message_type": "document", "content": "2026041114075931.pdf", "created_at": "2026-04-11T13:08:39.184843", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/3643/download", "media_mime_type": "application/pdf"}, {"id": 14064, "message_id": "3EB0D44267A4A26418A0EB", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NASSIB IDris*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 16 avril 2026* à *15:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 16 أبريل 2026* على الساعة *15:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-04-11T13:08:58.089078", "media_url": null, "media_mime_type": null}, {"id": 15753, "message_id": "3A8DA941727C08137C6C", "sender": "user", "message_type": "voice", "content": "[Voice message] تفضل، هذا هو التفريغ الكامل للمقطع الصوتي باللهجة المغربية (الدارجة):\n\n\"السلام عليكم، خاي بخير؟ مزيانة؟ أنا كنت جيت عندكم هاد اليومين، عملتي معايا إن شاء الله نهار الخميس نرجع لعندك. كنحس بالحريق اليوم، وقسماً بالله البارح بايت بلا نعاس، الشكوى لله ما شكيت عليك. والله ما كرهت إلا كان غدا نقدر نجي أولا نشوف... صافي، شوف ورد عليا عفاك.\"", "created_at": "2026-04-14T17:21:03.497486", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/4115/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15755, "message_id": "bot_3A8DA941727C08137C6C_6563", "sender": "bot", "message_type": "text", "content": "شكرا بزاف على التوضيح ديالك. غادي نبلغ الفريق الطبي بالوضعية ديالك وغادي يتواصلوا معاك في أقرب وقت إن شاء الله. واخا تعطيني الإسم الكامل ديالك للتأكيد؟", "created_at": "2026-04-14T17:21:32.890316", "media_url": null, "media_mime_type": null}]...
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شكرا بزاف على التوضيح ديالك. غادي نبلغ الفريق الطب شكرا بزاف على التوضيح ديالك. غادي نبلغ الفريق الطبي بالوضعية ديالك وغادي يتواصلوا معاك في أقرب وقت إن شاء الله. واخا تعطيني الإسم الكامل ديالك للتأكيد؟...
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