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[{"id": 14805, "message_id": " [{"id": 14805, "message_id": "3A09F2FA8DFB34F2FA21", "sender": "user", "message_type": "text", "content": "Asmae Bouhnane", "created_at": "2026-04-13T12:03:00.786478", "media_url": null, "media_mime_type": null}, {"id": 14807, "message_id": "bot_3A09F2FA8DFB34F2FA21_7405", "sender": "bot", "message_type": "text", "content": "Merci, Asmae Bouhnane 😊 Votre demande de rendez-vous pour un soin de kyste jeudi matin a été transmise. L'équipe va vous contacter pour confirmer le rendez-vous selon les disponibilités. 🙏🏻", "created_at": "2026-04-13T12:03:14.380324", "media_url": null, "media_mime_type": null}, {"id": 14815, "message_id": "3EB0F1454EC31306EECA70", "sender": "bot", "message_type": "text", "content": "TU ES DEJA UN RDV LE MERCREDI APRES MIDI", "created_at": "2026-04-13T12:04:44.452021", "media_url": null, "media_mime_type": null}, {"id": 14838, "message_id": "3A2F35E3F0DD32CD3C16", "sender": "user", "message_type": "text", "content": "On peut le reporter svp pour jeudi matin ? Ou jeudi aprem ?", "created_at": "2026-04-13T12:52:04.798575", "media_url": null, "media_mime_type": null}, {"id": 14839, "message_id": "bot_3A2F35E3F0DD32CD3C16_1931", "sender": "bot", "message_type": "text", "content": "Je vais transmettre votre demande de reporter le rendez-vous à jeudi matin ou après-midi. L'équipe vous contactera pour confirmer le changement. Merci pour votre patience ! 🙏🏻", "created_at": "2026-04-13T12:52:17.714929", "media_url": null, "media_mime_type": null}, {"id": 14942, "message_id": "3EB0DAF84FAAEFE47017F2", "sender": "bot", "message_type": "text", "content": "JEUDI MATIN C POSSIBLE", "created_at": "2026-04-13T14:43:45.513839", "media_url": null, "media_mime_type": null}, {"id": 14944, "message_id": "3EB0E64782F0FF6382B259", "sender": "user", "message_type": "text", "content": "Ok merci bcp", "created_at": "2026-04-13T14:45:32.645419", "media_url": null, "media_mime_type": null}, {"id": 16399, "message_id": "3EB0CF75AA0B27B6DECF6A", "sender": "bot", "message_type": "image", "content": "Bonjour Bouhnane Asmae\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 16 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 16 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-15T17:03:47.756843", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4368/download", "media_mime_type": "image/jpeg"}, {"id": 16650, "message_id": "3A042A1F5894E2BAFDCD", "sender": "user", "message_type": "voice", "content": "[Voice message] سلام شيماء، لاباس عليك؟ بخير، كلشي لاباس؟ أنا أسماء. سمحي لي يالله شفت l’appel ديالك، عاودت عيطت ليك باش نقولك بلي ما نقدرش نجي اليوم، صبحت vraiment مريضة بزاف، ما نقدرش ندير دوك les soins ديال le kyste. الله يخليك واخا تسولي ليا le médecin على ود l’antibiotique، حيت normalement أنا قبل ما نشوفو كناخد l’antibiotique باش نهار لاربَع، نهار رابع ديال l’antibiotique كيدير ليا le soin. وعافاك ما قدراش اليوم نجي l’cabinet، واخا تسوليه واش ماشي مشكل، شنو ندير واش نكمل l’antibiotique ولا نحبسوا بيدما نرجع la séance prochaine؟", "created_at": "2026-04-16T10:57:43.178939", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4432/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16651, "message_id": "bot_3A042A1F5894E2BAFDCD_7343", "sender": "bot", "message_type": "text", "content": "أسماء شكراً بزاف على التوضيح ديالك. غادي نبلغ الفريق الطبي ديالنا بالسؤال ديالك على l’antibiotique وبأنك ماقدرتيش تجي اليوم بسبب المرض، وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله باش يجاوبوك ويعطيوك التوجيه المناسب. شفاك الله! 🙏🏻", "created_at": "2026-04-16T10:58:06.500708", "media_url": null, "media_mime_type": null}, {"id": 16652, "message_id": "3AFA4E46CF417ED9C7AC", "sender": "user", "message_type": "text", "content": "شكرا بزاف و نهارك مبروك", "created_at": "2026-04-16T10:58:32.943070", "media_url": null, "media_mime_type": null}, {"id": 16653, "message_id": "bot_3AFA4E46CF417ED9C7AC_8029", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك 😊 شكرا على التواصل ديالكوم و نهاركوم مبروك!", "created_at": "2026-04-16T10:58:44.439819", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيك 😊 شكرا على التواصل ديالكوم و نهارك العفو مرحبا بيك 😊 شكرا على التواصل ديالكوم و نهاركوم مبروك!...
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[{"id": 14802, "message_id": " [{"id": 14802, "message_id": "3A35095898E25745E84B", "sender": "user", "message_type": "text", "content": "Bonjour svp c possible rdv jeudi matin pour soin de kyste ?", "created_at": "2026-04-13T12:02:32.399825", "media_url": null, "media_mime_type": null}, {"id": 14803, "message_id": "bot_3A35095898E25745E84B_3257", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Pour organiser un rendez-vous pour un soin de kyste jeudi matin, j'aurais besoin de votre nom complet. Pourriez-vous me le fournir, s'il vous plaît ? Merci !", "created_at": "2026-04-13T12:02:46.972772", "media_url": null, "media_mime_type": null}, {"id": 14805, "message_id": "3A09F2FA8DFB34F2FA21", "sender": "user", "message_type": "text", "content": "Asmae Bouhnane", "created_at": "2026-04-13T12:03:00.786478", "media_url": null, "media_mime_type": null}, {"id": 14807, "message_id": "bot_3A09F2FA8DFB34F2FA21_7405", "sender": "bot", "message_type": "text", "content": "Merci, Asmae Bouhnane 😊 Votre demande de rendez-vous pour un soin de kyste jeudi matin a été transmise. L'équipe va vous contacter pour confirmer le rendez-vous selon les disponibilités. 🙏🏻", "created_at": "2026-04-13T12:03:14.380324", "media_url": null, "media_mime_type": null}, {"id": 14815, "message_id": "3EB0F1454EC31306EECA70", "sender": "bot", "message_type": "text", "content": "TU ES DEJA UN RDV LE MERCREDI APRES MIDI", "created_at": "2026-04-13T12:04:44.452021", "media_url": null, "media_mime_type": null}, {"id": 14838, "message_id": "3A2F35E3F0DD32CD3C16", "sender": "user", "message_type": "text", "content": "On peut le reporter svp pour jeudi matin ? Ou jeudi aprem ?", "created_at": "2026-04-13T12:52:04.798575", "media_url": null, "media_mime_type": null}, {"id": 14839, "message_id": "bot_3A2F35E3F0DD32CD3C16_1931", "sender": "bot", "message_type": "text", "content": "Je vais transmettre votre demande de reporter le rendez-vous à jeudi matin ou après-midi. L'équipe vous contactera pour confirmer le changement. Merci pour votre patience ! 🙏🏻", "created_at": "2026-04-13T12:52:17.714929", "media_url": null, "media_mime_type": null}, {"id": 14942, "message_id": "3EB0DAF84FAAEFE47017F2", "sender": "bot", "message_type": "text", "content": "JEUDI MATIN C POSSIBLE", "created_at": "2026-04-13T14:43:45.513839", "media_url": null, "media_mime_type": null}, {"id": 14944, "message_id": "3EB0E64782F0FF6382B259", "sender": "user", "message_type": "text", "content": "Ok merci bcp", "created_at": "2026-04-13T14:45:32.645419", "media_url": null, "media_mime_type": null}, {"id": 16399, "message_id": "3EB0CF75AA0B27B6DECF6A", "sender": "bot", "message_type": "image", "content": "Bonjour Bouhnane Asmae\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 16 avril 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 16 أبريل 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-15T17:03:47.756843", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4368/download", "media_mime_type": "image/jpeg"}, {"id": 16650, "message_id": "3A042A1F5894E2BAFDCD", "sender": "user", "message_type": "voice", "content": "[Voice message] سلام شيماء، لاباس عليك؟ بخير، كلشي لاباس؟ أنا أسماء. سمحي لي يالله شفت l’appel ديالك، عاودت عيطت ليك باش نقولك بلي ما نقدرش نجي اليوم، صبحت vraiment مريضة بزاف، ما نقدرش ندير دوك les soins ديال le kyste. الله يخليك واخا تسولي ليا le médecin على ود l’antibiotique، حيت normalement أنا قبل ما نشوفو كناخد l’antibiotique باش نهار لاربَع، نهار رابع ديال l’antibiotique كيدير ليا le soin. وعافاك ما قدراش اليوم نجي l’cabinet، واخا تسوليه واش ماشي مشكل، شنو ندير واش نكمل l’antibiotique ولا نحبسوا بيدما نرجع la séance prochaine؟", "created_at": "2026-04-16T10:57:43.178939", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4432/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 16651, "message_id": "bot_3A042A1F5894E2BAFDCD_7343", "sender": "bot", "message_type": "text", "content": "أسماء شكراً بزاف على التوضيح ديالك. غادي نبلغ الفريق الطبي ديالنا بالسؤال ديالك على l’antibiotique وبأنك ماقدرتيش تجي اليوم بسبب المرض، وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله باش يجاوبوك ويعطيوك التوجيه المناسب. شفاك الله! 🙏🏻", "created_at": "2026-04-16T10:58:06.500708", "media_url": null, "media_mime_type": null}]...
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أسماء شكراً بزاف على التوضيح ديالك. غادي نبلغ الفر أسماء شكراً بزاف على التوضيح ديالك. غادي نبلغ الفريق الطبي ديالنا بالسؤال ديالك على l’antibiotique وبأنك ماقدرتيش تجي اليوم بسبب المرض، وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله باش يجاوبوك ويعطيوك التوجيه المناسب. شفاك الله! 🙏🏻...
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[{"id": 6563, "message_id": "3 [{"id": 6563, "message_id": "3EB0D1C30C04470BD18FFE", "sender": "bot", "message_type": "image", "content": "Bonjour Bouhnane Asmae\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 20 mars 2026 à 10:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 20 مارس 2026 على الساعة 10:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-19T18:04:02.556612", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/1306/download", "media_mime_type": "image/jpeg"}, {"id": 6647, "message_id": "AC0A7219FE471BDDB2F3357E7DD0CDEC", "sender": "bot", "message_type": "text", "content": "ننهي الى علم مرضانا الكرام ان يوم عيد الفطر بالمغرب غدا الجمعة 20 مارس و بالتالى فإن موعدكم غدا سيلغى، و سيتواصل معكم فريقنا فور العودة يوم الاثنين 30 مارس لترتيب مواعيدكم وضمان استقبالكم في أفضل الظروف.\nشكراً لثقتكم وتفهمكم.", "created_at": "2026-03-19T19:57:24.088437", "media_url": null, "media_mime_type": null}, {"id": 9394, "message_id": "3A96019F8BF83BFBEBDE", "sender": "user", "message_type": "text", "content": "Bonjour, je peux prendre un RDV pour soin dentaire (kyste) pour ce vendredi ?", "created_at": "2026-03-31T11:10:01.259039", "media_url": null, "media_mime_type": null}, {"id": 9395, "message_id": "bot_3A96019F8BF83BFBEBDE_8939", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Pour prendre un rendez-vous pour un soin dentaire concernant un kyste, pouvez-vous me donner votre nom complet et vos disponibilités pour vendredi ? Cela nous aidera à organiser le rendez-vous. Merci !", "created_at": "2026-03-31T11:10:14.840817", "media_url": null, "media_mime_type": null}, {"id": 10978, "message_id": "3EB0AA15B9BBEC111A4461", "sender": "bot", "message_type": "image", "content": "Bonjour Bouhnane Asmae\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 03 avril 2026 à 11:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 3 أبريل 2026 على الساعة 11:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-02T17:05:49.015406", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/2678/download", "media_mime_type": "image/jpeg"}, {"id": 14802, "message_id": "3A35095898E25745E84B", "sender": "user", "message_type": "text", "content": "Bonjour svp c possible rdv jeudi matin pour soin de kyste ?", "created_at": "2026-04-13T12:02:32.399825", "media_url": null, "media_mime_type": null}, {"id": 14803, "message_id": "bot_3A35095898E25745E84B_3257", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Pour organiser un rendez-vous pour un soin de kyste jeudi matin, j'aurais besoin de votre nom complet. Pourriez-vous me le fournir, s'il vous plaît ? Merci !", "created_at": "2026-04-13T12:02:46.972772", "media_url": null, "media_mime_type": null}, {"id": 14805, "message_id": "3A09F2FA8DFB34F2FA21", "sender": "user", "message_type": "text", "content": "Asmae Bouhnane", "created_at": "2026-04-13T12:03:00.786478", "media_url": null, "media_mime_type": null}, {"id": 14807, "message_id": "bot_3A09F2FA8DFB34F2FA21_7405", "sender": "bot", "message_type": "text", "content": "Merci, Asmae Bouhnane 😊 Votre demande de rendez-vous pour un soin de kyste jeudi matin a été transmise. L'équipe va vous contacter pour confirmer le rendez-vous selon les disponibilités. 🙏🏻", "created_at": "2026-04-13T12:03:14.380324", "media_url": null, "media_mime_type": null}, {"id": 14815, "message_id": "3EB0F1454EC31306EECA70", "sender": "bot", "message_type": "text", "content": "TU ES DEJA UN RDV LE MERCREDI APRES MIDI", "created_at": "2026-04-13T12:04:44.452021", "media_url": null, "media_mime_type": null}, {"id": 14838, "message_id": "3A2F35E3F0DD32CD3C16", "sender": "user", "message_type": "text", "content": "On peut le reporter svp pour jeudi matin ? Ou jeudi aprem ?", "created_at": "2026-04-13T12:52:04.798575", "media_url": null, "media_mime_type": null}, {"id": 14839, "message_id": "bot_3A2F35E3F0DD32CD3C16_1931", "sender": "bot", "message_type": "text", "content": "Je vais transmettre votre demande de reporter le rendez-vous à jeudi matin ou après-midi. L'équipe vous contactera pour confirmer le changement. Merci pour votre patience ! 🙏🏻", "created_at": "2026-04-13T12:52:17.714929", "media_url": null, "media_mime_type": null}]...
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Je vais transmettre votre demande de reporter le r Je vais transmettre votre demande de reporter le rendez-vous à jeudi matin ou après-midi. L'équipe vous contactera pour confirmer le changement. Merci pour votre patience ! 🙏🏻...
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[{"id": 4991, "message_id": "b [{"id": 4991, "message_id": "bot_3A8E61BCA0014EE83D8E_9951", "sender": "bot", "message_type": "text", "content": "Je suis désolé d'apprendre cela. Il est important de contacter la clinique immédiatement pour discuter de votre gonflement. Je vais informer l'équipe pour qu'ils puissent vous appeler dès que possible. \n\nPouvez-vous me confirmer si vous souhaitez que je les informe maintenant ?", "created_at": "2026-03-15T16:19:46.412420", "media_url": null, "media_mime_type": null}, {"id": 4992, "message_id": "3A3DC4988625E9FD871E", "sender": "user", "message_type": "text", "content": "<reply_to>Pouvez-vous me confirmer si vous souhaitez que je les informe maintenant ?</reply_to> Oui stp", "created_at": "2026-03-15T16:20:06.467195", "media_url": null, "media_mime_type": null}, {"id": 4994, "message_id": "bot_3A3DC4988625E9FD871E_9664", "sender": "bot", "message_type": "text", "content": "J'ai informé l'équipe de votre situation. Ils vont vous contacter dès que possible pour vous aider avec votre gonflement. Prenez soin de vous et n'hésitez pas à les appeler si vous avez besoin d'une assistance immédiate. 🙏🏻", "created_at": "2026-03-15T16:20:18.731849", "media_url": null, "media_mime_type": null}, {"id": 6563, "message_id": "3EB0D1C30C04470BD18FFE", "sender": "bot", "message_type": "image", "content": "Bonjour Bouhnane Asmae\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 20 mars 2026 à 10:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 20 مارس 2026 على الساعة 10:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-19T18:04:02.556612", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/1306/download", "media_mime_type": "image/jpeg"}, {"id": 6647, "message_id": "AC0A7219FE471BDDB2F3357E7DD0CDEC", "sender": "bot", "message_type": "text", "content": "ننهي الى علم مرضانا الكرام ان يوم عيد الفطر بالمغرب غدا الجمعة 20 مارس و بالتالى فإن موعدكم غدا سيلغى، و سيتواصل معكم فريقنا فور العودة يوم الاثنين 30 مارس لترتيب مواعيدكم وضمان استقبالكم في أفضل الظروف.\nشكراً لثقتكم وتفهمكم.", "created_at": "2026-03-19T19:57:24.088437", "media_url": null, "media_mime_type": null}, {"id": 9394, "message_id": "3A96019F8BF83BFBEBDE", "sender": "user", "message_type": "text", "content": "Bonjour, je peux prendre un RDV pour soin dentaire (kyste) pour ce vendredi ?", "created_at": "2026-03-31T11:10:01.259039", "media_url": null, "media_mime_type": null}, {"id": 9395, "message_id": "bot_3A96019F8BF83BFBEBDE_8939", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Pour prendre un rendez-vous pour un soin dentaire concernant un kyste, pouvez-vous me donner votre nom complet et vos disponibilités pour vendredi ? Cela nous aidera à organiser le rendez-vous. Merci !", "created_at": "2026-03-31T11:10:14.840817", "media_url": null, "media_mime_type": null}, {"id": 10978, "message_id": "3EB0AA15B9BBEC111A4461", "sender": "bot", "message_type": "image", "content": "Bonjour Bouhnane Asmae\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 03 avril 2026 à 11:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 3 أبريل 2026 على الساعة 11:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-02T17:05:49.015406", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/2678/download", "media_mime_type": "image/jpeg"}, {"id": 14802, "message_id": "3A35095898E25745E84B", "sender": "user", "message_type": "text", "content": "Bonjour svp c possible rdv jeudi matin pour soin de kyste ?", "created_at": "2026-04-13T12:02:32.399825", "media_url": null, "media_mime_type": null}, {"id": 14803, "message_id": "bot_3A35095898E25745E84B_3257", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Pour organiser un rendez-vous pour un soin de kyste jeudi matin, j'aurais besoin de votre nom complet. Pourriez-vous me le fournir, s'il vous plaît ? Merci !", "created_at": "2026-04-13T12:02:46.972772", "media_url": null, "media_mime_type": null}, {"id": 14805, "message_id": "3A09F2FA8DFB34F2FA21", "sender": "user", "message_type": "text", "content": "Asmae Bouhnane", "created_at": "2026-04-13T12:03:00.786478", "media_url": null, "media_mime_type": null}, {"id": 14807, "message_id": "bot_3A09F2FA8DFB34F2FA21_7405", "sender": "bot", "message_type": "text", "content": "Merci, Asmae Bouhnane 😊 Votre demande de rendez-vous pour un soin de kyste jeudi matin a été transmise. L'équipe va vous contacter pour confirmer le rendez-vous selon les disponibilités. 🙏🏻", "created_at": "2026-04-13T12:03:14.380324", "media_url": null, "media_mime_type": null}]...
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Merci, Asmae Bouhnane 😊 Votre demande de rendez-vo Merci, Asmae Bouhnane 😊 Votre demande de rendez-vous pour un soin de kyste jeudi matin a été transmise. L'équipe va vous contacter pour confirmer le rendez-vous selon les disponibilités. 🙏🏻...
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[{"id": 4989, "message_id": "b [{"id": 4989, "message_id": "bot_3AE0EED400CA860BC625_4207", "sender": "bot", "message_type": "text", "content": "بعد أول جلسة لعلاج الكيس يوم الجمعة، من المهم تلتزمي بتعليمات الدكتور وتاخدي الأدوية اللي غادي يوصي بها. إذا كان عندك أي ألم أو مضاعفات، من الأفضل تتواصلي مع العيادة مباشرة. \n\nواخا تقولي واش كاين شي حاجة أخرى نقدر نعاونك بها؟ 😊", "created_at": "2026-03-15T16:19:07.747055", "media_url": null, "media_mime_type": null}, {"id": 4990, "message_id": "3A8E61BCA0014EE83D8E", "sender": "user", "message_type": "text", "content": "<reply_to>إذا كان عندك أي ألم أو مضاعفات، من الأفضل تتواصلي مع العيادة مباشرة.</reply_to> Oui j’ai un gonflement", "created_at": "2026-03-15T16:19:36.435729", "media_url": null, "media_mime_type": null}, {"id": 4991, "message_id": "bot_3A8E61BCA0014EE83D8E_9951", "sender": "bot", "message_type": "text", "content": "Je suis désolé d'apprendre cela. Il est important de contacter la clinique immédiatement pour discuter de votre gonflement. Je vais informer l'équipe pour qu'ils puissent vous appeler dès que possible. \n\nPouvez-vous me confirmer si vous souhaitez que je les informe maintenant ?", "created_at": "2026-03-15T16:19:46.412420", "media_url": null, "media_mime_type": null}, {"id": 4992, "message_id": "3A3DC4988625E9FD871E", "sender": "user", "message_type": "text", "content": "<reply_to>Pouvez-vous me confirmer si vous souhaitez que je les informe maintenant ?</reply_to> Oui stp", "created_at": "2026-03-15T16:20:06.467195", "media_url": null, "media_mime_type": null}, {"id": 4994, "message_id": "bot_3A3DC4988625E9FD871E_9664", "sender": "bot", "message_type": "text", "content": "J'ai informé l'équipe de votre situation. Ils vont vous contacter dès que possible pour vous aider avec votre gonflement. Prenez soin de vous et n'hésitez pas à les appeler si vous avez besoin d'une assistance immédiate. 🙏🏻", "created_at": "2026-03-15T16:20:18.731849", "media_url": null, "media_mime_type": null}, {"id": 6563, "message_id": "3EB0D1C30C04470BD18FFE", "sender": "bot", "message_type": "image", "content": "Bonjour Bouhnane Asmae\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 20 mars 2026 à 10:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 20 مارس 2026 على الساعة 10:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-19T18:04:02.556612", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/1306/download", "media_mime_type": "image/jpeg"}, {"id": 6647, "message_id": "AC0A7219FE471BDDB2F3357E7DD0CDEC", "sender": "bot", "message_type": "text", "content": "ننهي الى علم مرضانا الكرام ان يوم عيد الفطر بالمغرب غدا الجمعة 20 مارس و بالتالى فإن موعدكم غدا سيلغى، و سيتواصل معكم فريقنا فور العودة يوم الاثنين 30 مارس لترتيب مواعيدكم وضمان استقبالكم في أفضل الظروف.\nشكراً لثقتكم وتفهمكم.", "created_at": "2026-03-19T19:57:24.088437", "media_url": null, "media_mime_type": null}, {"id": 9394, "message_id": "3A96019F8BF83BFBEBDE", "sender": "user", "message_type": "text", "content": "Bonjour, je peux prendre un RDV pour soin dentaire (kyste) pour ce vendredi ?", "created_at": "2026-03-31T11:10:01.259039", "media_url": null, "media_mime_type": null}, {"id": 9395, "message_id": "bot_3A96019F8BF83BFBEBDE_8939", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Pour prendre un rendez-vous pour un soin dentaire concernant un kyste, pouvez-vous me donner votre nom complet et vos disponibilités pour vendredi ? Cela nous aidera à organiser le rendez-vous. Merci !", "created_at": "2026-03-31T11:10:14.840817", "media_url": null, "media_mime_type": null}, {"id": 10978, "message_id": "3EB0AA15B9BBEC111A4461", "sender": "bot", "message_type": "image", "content": "Bonjour Bouhnane Asmae\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 03 avril 2026 à 11:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 3 أبريل 2026 على الساعة 11:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-02T17:05:49.015406", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/2678/download", "media_mime_type": "image/jpeg"}, {"id": 14802, "message_id": "3A35095898E25745E84B", "sender": "user", "message_type": "text", "content": "Bonjour svp c possible rdv jeudi matin pour soin de kyste ?", "created_at": "2026-04-13T12:02:32.399825", "media_url": null, "media_mime_type": null}, {"id": 14803, "message_id": "bot_3A35095898E25745E84B_3257", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Pour organiser un rendez-vous pour un soin de kyste jeudi matin, j'aurais besoin de votre nom complet. Pourriez-vous me le fournir, s'il vous plaît ? Merci !", "created_at": "2026-04-13T12:02:46.972772", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Pour organiser un rendez-vous pour un so Bonjour 😊 Pour organiser un rendez-vous pour un soin de kyste jeudi matin, j'aurais besoin de votre nom complet. Pourriez-vous me le fournir, s'il vous plaît ? Merci !...
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[{"id": 4986, "message_id": "3 [{"id": 4986, "message_id": "3ADD834C2DBA4CA3E785", "sender": "user", "message_type": "text", "content": "Salam chaimae j’espère que tu vas bien", "created_at": "2026-03-15T16:18:19.505641", "media_url": null, "media_mime_type": null}, {"id": 4987, "message_id": "bot_3ADD834C2DBA4CA3E785_6087", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، مرحبا السيدة Chaimae! كنتمنا تكوني بخير وعلى خير. كيفاش نقدر نعاونك اليوم؟ 😊", "created_at": "2026-03-15T16:18:31.011741", "media_url": null, "media_mime_type": null}, {"id": 4988, "message_id": "3AE0EED400CA860BC625", "sender": "user", "message_type": "text", "content": "Stp après la première séance de soin du kyste vendredi", "created_at": "2026-03-15T16:18:57.979513", "media_url": null, "media_mime_type": null}, {"id": 4989, "message_id": "bot_3AE0EED400CA860BC625_4207", "sender": "bot", "message_type": "text", "content": "بعد أول جلسة لعلاج الكيس يوم الجمعة، من المهم تلتزمي بتعليمات الدكتور وتاخدي الأدوية اللي غادي يوصي بها. إذا كان عندك أي ألم أو مضاعفات، من الأفضل تتواصلي مع العيادة مباشرة. \n\nواخا تقولي واش كاين شي حاجة أخرى نقدر نعاونك بها؟ 😊", "created_at": "2026-03-15T16:19:07.747055", "media_url": null, "media_mime_type": null}, {"id": 4990, "message_id": "3A8E61BCA0014EE83D8E", "sender": "user", "message_type": "text", "content": "<reply_to>إذا كان عندك أي ألم أو مضاعفات، من الأفضل تتواصلي مع العيادة مباشرة.</reply_to> Oui j’ai un gonflement", "created_at": "2026-03-15T16:19:36.435729", "media_url": null, "media_mime_type": null}, {"id": 4991, "message_id": "bot_3A8E61BCA0014EE83D8E_9951", "sender": "bot", "message_type": "text", "content": "Je suis désolé d'apprendre cela. Il est important de contacter la clinique immédiatement pour discuter de votre gonflement. Je vais informer l'équipe pour qu'ils puissent vous appeler dès que possible. \n\nPouvez-vous me confirmer si vous souhaitez que je les informe maintenant ?", "created_at": "2026-03-15T16:19:46.412420", "media_url": null, "media_mime_type": null}, {"id": 4992, "message_id": "3A3DC4988625E9FD871E", "sender": "user", "message_type": "text", "content": "<reply_to>Pouvez-vous me confirmer si vous souhaitez que je les informe maintenant ?</reply_to> Oui stp", "created_at": "2026-03-15T16:20:06.467195", "media_url": null, "media_mime_type": null}, {"id": 4994, "message_id": "bot_3A3DC4988625E9FD871E_9664", "sender": "bot", "message_type": "text", "content": "J'ai informé l'équipe de votre situation. Ils vont vous contacter dès que possible pour vous aider avec votre gonflement. Prenez soin de vous et n'hésitez pas à les appeler si vous avez besoin d'une assistance immédiate. 🙏🏻", "created_at": "2026-03-15T16:20:18.731849", "media_url": null, "media_mime_type": null}, {"id": 6563, "message_id": "3EB0D1C30C04470BD18FFE", "sender": "bot", "message_type": "image", "content": "Bonjour Bouhnane Asmae\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 20 mars 2026 à 10:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 20 مارس 2026 على الساعة 10:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-19T18:04:02.556612", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/1306/download", "media_mime_type": "image/jpeg"}, {"id": 6647, "message_id": "AC0A7219FE471BDDB2F3357E7DD0CDEC", "sender": "bot", "message_type": "text", "content": "ننهي الى علم مرضانا الكرام ان يوم عيد الفطر بالمغرب غدا الجمعة 20 مارس و بالتالى فإن موعدكم غدا سيلغى، و سيتواصل معكم فريقنا فور العودة يوم الاثنين 30 مارس لترتيب مواعيدكم وضمان استقبالكم في أفضل الظروف.\nشكراً لثقتكم وتفهمكم.", "created_at": "2026-03-19T19:57:24.088437", "media_url": null, "media_mime_type": null}, {"id": 9394, "message_id": "3A96019F8BF83BFBEBDE", "sender": "user", "message_type": "text", "content": "Bonjour, je peux prendre un RDV pour soin dentaire (kyste) pour ce vendredi ?", "created_at": "2026-03-31T11:10:01.259039", "media_url": null, "media_mime_type": null}, {"id": 9395, "message_id": "bot_3A96019F8BF83BFBEBDE_8939", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Pour prendre un rendez-vous pour un soin dentaire concernant un kyste, pouvez-vous me donner votre nom complet et vos disponibilités pour vendredi ? Cela nous aidera à organiser le rendez-vous. Merci !", "created_at": "2026-03-31T11:10:14.840817", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Pour prendre un rendez-vous pour un soin Bonjour 😊 Pour prendre un rendez-vous pour un soin dentaire concernant un kyste, pouvez-vous me donner votre nom complet et vos disponibilités pour vendredi ? Cela nous aidera à organiser le rendez-vous. Merci !...
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[{"id": 2807, "message_id": "3 [{"id": 2807, "message_id": "3EB06F7DBC31C344522B68", "sender": "bot", "message_type": "text", "content": "VENDREDI MN 20.30 TAL 16.30 KHDAMIN CONTINUT DONC AJI WTSSNAY NOUBA DIALK", "created_at": "2026-03-09T13:26:57.617997", "media_url": null, "media_mime_type": null}, {"id": 2808, "message_id": "3EB0B70D72354CE577B8C9", "sender": "user", "message_type": "text", "content": "Ok nchaallah", "created_at": "2026-03-09T13:27:39.661367", "media_url": null, "media_mime_type": null}, {"id": 2809, "message_id": "3EB081E73D6FEB55BF4E51", "sender": "user", "message_type": "text", "content": "merci", "created_at": "2026-03-09T13:27:44.161270", "media_url": null, "media_mime_type": null}, {"id": 3606, "message_id": "3EB0581BD82E9A0CD22AFA", "sender": "bot", "message_type": "image", "content": "Bonjour Bouhnane Asmae\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 13 mars 2026 à 10:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 13 مارس 2026 على الساعة 10:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-12T18:03:13.943983", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/373/download", "media_mime_type": "image/jpeg"}, {"id": 4986, "message_id": "3ADD834C2DBA4CA3E785", "sender": "user", "message_type": "text", "content": "Salam chaimae j’espère que tu vas bien", "created_at": "2026-03-15T16:18:19.505641", "media_url": null, "media_mime_type": null}, {"id": 4987, "message_id": "bot_3ADD834C2DBA4CA3E785_6087", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، مرحبا السيدة Chaimae! كنتمنا تكوني بخير وعلى خير. كيفاش نقدر نعاونك اليوم؟ 😊", "created_at": "2026-03-15T16:18:31.011741", "media_url": null, "media_mime_type": null}, {"id": 4988, "message_id": "3AE0EED400CA860BC625", "sender": "user", "message_type": "text", "content": "Stp après la première séance de soin du kyste vendredi", "created_at": "2026-03-15T16:18:57.979513", "media_url": null, "media_mime_type": null}, {"id": 4989, "message_id": "bot_3AE0EED400CA860BC625_4207", "sender": "bot", "message_type": "text", "content": "بعد أول جلسة لعلاج الكيس يوم الجمعة، من المهم تلتزمي بتعليمات الدكتور وتاخدي الأدوية اللي غادي يوصي بها. إذا كان عندك أي ألم أو مضاعفات، من الأفضل تتواصلي مع العيادة مباشرة. \n\nواخا تقولي واش كاين شي حاجة أخرى نقدر نعاونك بها؟ 😊", "created_at": "2026-03-15T16:19:07.747055", "media_url": null, "media_mime_type": null}, {"id": 4990, "message_id": "3A8E61BCA0014EE83D8E", "sender": "user", "message_type": "text", "content": "<reply_to>إذا كان عندك أي ألم أو مضاعفات، من الأفضل تتواصلي مع العيادة مباشرة.</reply_to> Oui j’ai un gonflement", "created_at": "2026-03-15T16:19:36.435729", "media_url": null, "media_mime_type": null}, {"id": 4991, "message_id": "bot_3A8E61BCA0014EE83D8E_9951", "sender": "bot", "message_type": "text", "content": "Je suis désolé d'apprendre cela. Il est important de contacter la clinique immédiatement pour discuter de votre gonflement. Je vais informer l'équipe pour qu'ils puissent vous appeler dès que possible. \n\nPouvez-vous me confirmer si vous souhaitez que je les informe maintenant ?", "created_at": "2026-03-15T16:19:46.412420", "media_url": null, "media_mime_type": null}, {"id": 4992, "message_id": "3A3DC4988625E9FD871E", "sender": "user", "message_type": "text", "content": "<reply_to>Pouvez-vous me confirmer si vous souhaitez que je les informe maintenant ?</reply_to> Oui stp", "created_at": "2026-03-15T16:20:06.467195", "media_url": null, "media_mime_type": null}, {"id": 4994, "message_id": "bot_3A3DC4988625E9FD871E_9664", "sender": "bot", "message_type": "text", "content": "J'ai informé l'équipe de votre situation. Ils vont vous contacter dès que possible pour vous aider avec votre gonflement. Prenez soin de vous et n'hésitez pas à les appeler si vous avez besoin d'une assistance immédiate. 🙏🏻", "created_at": "2026-03-15T16:20:18.731849", "media_url": null, "media_mime_type": null}]...
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J'ai informé l'équipe de votre situation. J'ai informé l'équipe de votre situation. Ils vont vous contacter dès que possible pour vous aider avec votre gonflement. Prenez soin de vous et n'hésitez pas à les appeler si vous avez besoin d'une assistance immédiate. 🙏🏻...
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[{"id": 2799, "message_id": "b [{"id": 2799, "message_id": "bot_3ADEAF3627932E7F5539_4801", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك السيدة Asmae! 😊 إذا كان عندك أي سؤال آخر أو احتجتي شي حاجة، رهن الإشارة ديالك. نهارك مبروك! 🙏🏻", "created_at": "2026-03-09T10:16:01.870508", "media_url": null, "media_mime_type": null}, {"id": 2806, "message_id": "3EB018BA8382247CACAD15", "sender": "bot", "message_type": "text", "content": "SALAM ASMAE C BON INCHALLAH", "created_at": "2026-03-09T13:26:21.370057", "media_url": null, "media_mime_type": null}, {"id": 2807, "message_id": "3EB06F7DBC31C344522B68", "sender": "bot", "message_type": "text", "content": "VENDREDI MN 20.30 TAL 16.30 KHDAMIN CONTINUT DONC AJI WTSSNAY NOUBA DIALK", "created_at": "2026-03-09T13:26:57.617997", "media_url": null, "media_mime_type": null}, {"id": 2808, "message_id": "3EB0B70D72354CE577B8C9", "sender": "user", "message_type": "text", "content": "Ok nchaallah", "created_at": "2026-03-09T13:27:39.661367", "media_url": null, "media_mime_type": null}, {"id": 2809, "message_id": "3EB081E73D6FEB55BF4E51", "sender": "user", "message_type": "text", "content": "merci", "created_at": "2026-03-09T13:27:44.161270", "media_url": null, "media_mime_type": null}, {"id": 3606, "message_id": "3EB0581BD82E9A0CD22AFA", "sender": "bot", "message_type": "image", "content": "Bonjour Bouhnane Asmae\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 13 mars 2026 à 10:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 13 مارس 2026 على الساعة 10:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-12T18:03:13.943983", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/373/download", "media_mime_type": "image/jpeg"}, {"id": 4986, "message_id": "3ADD834C2DBA4CA3E785", "sender": "user", "message_type": "text", "content": "Salam chaimae j’espère que tu vas bien", "created_at": "2026-03-15T16:18:19.505641", "media_url": null, "media_mime_type": null}, {"id": 4987, "message_id": "bot_3ADD834C2DBA4CA3E785_6087", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، مرحبا السيدة Chaimae! كنتمنا تكوني بخير وعلى خير. كيفاش نقدر نعاونك اليوم؟ 😊", "created_at": "2026-03-15T16:18:31.011741", "media_url": null, "media_mime_type": null}, {"id": 4988, "message_id": "3AE0EED400CA860BC625", "sender": "user", "message_type": "text", "content": "Stp après la première séance de soin du kyste vendredi", "created_at": "2026-03-15T16:18:57.979513", "media_url": null, "media_mime_type": null}, {"id": 4989, "message_id": "bot_3AE0EED400CA860BC625_4207", "sender": "bot", "message_type": "text", "content": "بعد أول جلسة لعلاج الكيس يوم الجمعة، من المهم تلتزمي بتعليمات الدكتور وتاخدي الأدوية اللي غادي يوصي بها. إذا كان عندك أي ألم أو مضاعفات، من الأفضل تتواصلي مع العيادة مباشرة. \n\nواخا تقولي واش كاين شي حاجة أخرى نقدر نعاونك بها؟ 😊", "created_at": "2026-03-15T16:19:07.747055", "media_url": null, "media_mime_type": null}, {"id": 4990, "message_id": "3A8E61BCA0014EE83D8E", "sender": "user", "message_type": "text", "content": "<reply_to>إذا كان عندك أي ألم أو مضاعفات، من الأفضل تتواصلي مع العيادة مباشرة.</reply_to> Oui j’ai un gonflement", "created_at": "2026-03-15T16:19:36.435729", "media_url": null, "media_mime_type": null}, {"id": 4991, "message_id": "bot_3A8E61BCA0014EE83D8E_9951", "sender": "bot", "message_type": "text", "content": "Je suis désolé d'apprendre cela. Il est important de contacter la clinique immédiatement pour discuter de votre gonflement. Je vais informer l'équipe pour qu'ils puissent vous appeler dès que possible. \n\nPouvez-vous me confirmer si vous souhaitez que je les informe maintenant ?", "created_at": "2026-03-15T16:19:46.412420", "media_url": null, "media_mime_type": null}]...
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Je suis désolé d'apprendre cela. Il est import Je suis désolé d'apprendre cela. Il est important de contacter la clinique immédiatement pour discuter de votre gonflement. Je vais informer l'équipe pour qu'ils puissent vous appeler dès que possible.
Pouvez-vous me confirmer si vous souhaitez que je les informe maintenant ?...
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[{"id": 2795, "message_id": "b [{"id": 2795, "message_id": "bot_3A10C639704FDBB1907F_3984", "sender": "bot", "message_type": "text", "content": "تم تسجيل طلبك، السيدة Asmae. الفريق غادي يتاصلوا بيك باش يأكدو الموعد ديالك إن شاء الله. شكرا على الثقة ديالك ونتمنى لك نهار موفق! 😊", "created_at": "2026-03-09T10:15:40.136789", "media_url": null, "media_mime_type": null}, {"id": 2797, "message_id": "3ADEAF3627932E7F5539", "sender": "user", "message_type": "text", "content": "Merci 🙏🏻", "created_at": "2026-03-09T10:15:50.627338", "media_url": null, "media_mime_type": null}, {"id": 2799, "message_id": "bot_3ADEAF3627932E7F5539_4801", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك السيدة Asmae! 😊 إذا كان عندك أي سؤال آخر أو احتجتي شي حاجة، رهن الإشارة ديالك. نهارك مبروك! 🙏🏻", "created_at": "2026-03-09T10:16:01.870508", "media_url": null, "media_mime_type": null}, {"id": 2806, "message_id": "3EB018BA8382247CACAD15", "sender": "bot", "message_type": "text", "content": "SALAM ASMAE C BON INCHALLAH", "created_at": "2026-03-09T13:26:21.370057", "media_url": null, "media_mime_type": null}, {"id": 2807, "message_id": "3EB06F7DBC31C344522B68", "sender": "bot", "message_type": "text", "content": "VENDREDI MN 20.30 TAL 16.30 KHDAMIN CONTINUT DONC AJI WTSSNAY NOUBA DIALK", "created_at": "2026-03-09T13:26:57.617997", "media_url": null, "media_mime_type": null}, {"id": 2808, "message_id": "3EB0B70D72354CE577B8C9", "sender": "user", "message_type": "text", "content": "Ok nchaallah", "created_at": "2026-03-09T13:27:39.661367", "media_url": null, "media_mime_type": null}, {"id": 2809, "message_id": "3EB081E73D6FEB55BF4E51", "sender": "user", "message_type": "text", "content": "merci", "created_at": "2026-03-09T13:27:44.161270", "media_url": null, "media_mime_type": null}, {"id": 3606, "message_id": "3EB0581BD82E9A0CD22AFA", "sender": "bot", "message_type": "image", "content": "Bonjour Bouhnane Asmae\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 13 mars 2026 à 10:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 13 مارس 2026 على الساعة 10:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-12T18:03:13.943983", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/373/download", "media_mime_type": "image/jpeg"}, {"id": 4986, "message_id": "3ADD834C2DBA4CA3E785", "sender": "user", "message_type": "text", "content": "Salam chaimae j’espère que tu vas bien", "created_at": "2026-03-15T16:18:19.505641", "media_url": null, "media_mime_type": null}, {"id": 4987, "message_id": "bot_3ADD834C2DBA4CA3E785_6087", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، مرحبا السيدة Chaimae! كنتمنا تكوني بخير وعلى خير. كيفاش نقدر نعاونك اليوم؟ 😊", "created_at": "2026-03-15T16:18:31.011741", "media_url": null, "media_mime_type": null}, {"id": 4988, "message_id": "3AE0EED400CA860BC625", "sender": "user", "message_type": "text", "content": "Stp après la première séance de soin du kyste vendredi", "created_at": "2026-03-15T16:18:57.979513", "media_url": null, "media_mime_type": null}, {"id": 4989, "message_id": "bot_3AE0EED400CA860BC625_4207", "sender": "bot", "message_type": "text", "content": "بعد أول جلسة لعلاج الكيس يوم الجمعة، من المهم تلتزمي بتعليمات الدكتور وتاخدي الأدوية اللي غادي يوصي بها. إذا كان عندك أي ألم أو مضاعفات، من الأفضل تتواصلي مع العيادة مباشرة. \n\nواخا تقولي واش كاين شي حاجة أخرى نقدر نعاونك بها؟ 😊", "created_at": "2026-03-15T16:19:07.747055", "media_url": null, "media_mime_type": null}]...
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بعد أول جلسة لعلاج الكيس يوم الجمعة، من المهم تلتز بعد أول جلسة لعلاج الكيس يوم الجمعة، من المهم تلتزمي بتعليمات الدكتور وتاخدي الأدوية اللي غادي يوصي بها. إذا كان عندك أي ألم أو مضاعفات، من الأفضل تتواصلي مع العيادة مباشرة.
واخا تقولي واش كاين شي حاجة أخرى نقدر نعاونك بها؟ 😊...
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[{"id": 2790, "message_id": "b [{"id": 2790, "message_id": "bot_3A2D36485854574538AD_3437", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، مرحبا السيدة Asmae 😊\n\nباش نحجزو لك موعد خاصنا نعرفو شنو نوع العلاج اللي بغيتي و الوقت اللي كيناسبك بالضبط. الجمعة صباحا كنخدمو من 10:30 حتى 16:30. واش كاين شي وقت محدد اللي كيناسبك؟ \n\nغادي نبلغ الفريق وغادي يتاصلوا بيك باش يأكدو الموعد إن شاء الله.", "created_at": "2026-03-09T10:14:10.488686", "media_url": null, "media_mime_type": null}, {"id": 2793, "message_id": "3A10C639704FDBB1907F", "sender": "user", "message_type": "text", "content": "Soins de dents (kyste dentaire)", "created_at": "2026-03-09T10:15:26.233361", "media_url": null, "media_mime_type": null}, {"id": 2795, "message_id": "bot_3A10C639704FDBB1907F_3984", "sender": "bot", "message_type": "text", "content": "تم تسجيل طلبك، السيدة Asmae. الفريق غادي يتاصلوا بيك باش يأكدو الموعد ديالك إن شاء الله. شكرا على الثقة ديالك ونتمنى لك نهار موفق! 😊", "created_at": "2026-03-09T10:15:40.136789", "media_url": null, "media_mime_type": null}, {"id": 2797, "message_id": "3ADEAF3627932E7F5539", "sender": "user", "message_type": "text", "content": "Merci 🙏🏻", "created_at": "2026-03-09T10:15:50.627338", "media_url": null, "media_mime_type": null}, {"id": 2799, "message_id": "bot_3ADEAF3627932E7F5539_4801", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك السيدة Asmae! 😊 إذا كان عندك أي سؤال آخر أو احتجتي شي حاجة، رهن الإشارة ديالك. نهارك مبروك! 🙏🏻", "created_at": "2026-03-09T10:16:01.870508", "media_url": null, "media_mime_type": null}, {"id": 2806, "message_id": "3EB018BA8382247CACAD15", "sender": "bot", "message_type": "text", "content": "SALAM ASMAE C BON INCHALLAH", "created_at": "2026-03-09T13:26:21.370057", "media_url": null, "media_mime_type": null}, {"id": 2807, "message_id": "3EB06F7DBC31C344522B68", "sender": "bot", "message_type": "text", "content": "VENDREDI MN 20.30 TAL 16.30 KHDAMIN CONTINUT DONC AJI WTSSNAY NOUBA DIALK", "created_at": "2026-03-09T13:26:57.617997", "media_url": null, "media_mime_type": null}, {"id": 2808, "message_id": "3EB0B70D72354CE577B8C9", "sender": "user", "message_type": "text", "content": "Ok nchaallah", "created_at": "2026-03-09T13:27:39.661367", "media_url": null, "media_mime_type": null}, {"id": 2809, "message_id": "3EB081E73D6FEB55BF4E51", "sender": "user", "message_type": "text", "content": "merci", "created_at": "2026-03-09T13:27:44.161270", "media_url": null, "media_mime_type": null}, {"id": 3606, "message_id": "3EB0581BD82E9A0CD22AFA", "sender": "bot", "message_type": "image", "content": "Bonjour Bouhnane Asmae\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 13 mars 2026 à 10:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 13 مارس 2026 على الساعة 10:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-12T18:03:13.943983", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/373/download", "media_mime_type": "image/jpeg"}, {"id": 4986, "message_id": "3ADD834C2DBA4CA3E785", "sender": "user", "message_type": "text", "content": "Salam chaimae j’espère que tu vas bien", "created_at": "2026-03-15T16:18:19.505641", "media_url": null, "media_mime_type": null}, {"id": 4987, "message_id": "bot_3ADD834C2DBA4CA3E785_6087", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، مرحبا السيدة Chaimae! كنتمنا تكوني بخير وعلى خير. كيفاش نقدر نعاونك اليوم؟ 😊", "created_at": "2026-03-15T16:18:31.011741", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، مرحبا السيدة Chaimae! كن وعليكم السلام ورحمة الله، مرحبا السيدة Chaimae! كنتمنا تكوني بخير وعلى خير. كيفاش نقدر نعاونك اليوم؟ 😊...
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[{"id": 8776, "message_id": "b [{"id": 8776, "message_id": "bot_AC48CA044ED7CB13254AFA86DE9101D0_8789", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je voulais vous informer que le cabinet est fermé cette semaine et rouvrira le 30 mars. Votre rendez-vous est prévu pour la semaine prochaine. Si vous avez des questions ou besoin d'aide, n'hésitez pas à me le faire savoir !", "created_at": "2026-03-30T11:21:19.001746", "media_url": null, "media_mime_type": null}, {"id": 8831, "message_id": "ACFBFFBB32CE249E09CEFBA6CCD29926", "sender": "bot", "message_type": "text", "content": "<reply_to>Bonjour</reply_to> Bonjour", "created_at": "2026-03-30T11:59:26.657713", "media_url": null, "media_mime_type": null}, {"id": 8858, "message_id": "AC2071EE5E2088B77EF8DEBFB9699AC2", "sender": "user", "message_type": "text", "content": "Demain 3andi rendez vous", "created_at": "2026-03-30T12:33:23.002249", "media_url": null, "media_mime_type": null}, {"id": 8860, "message_id": "bot_AC2071EE5E2088B77EF8DEBFB9699AC2_2407", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je voulais vous rappeler que le cabinet est fermé cette semaine et rouvrira le 30 mars. Votre rendez-vous est donc prévu pour la semaine prochaine. Si vous avez des questions ou besoin d'aide, n'hésitez pas à me le faire savoir !", "created_at": "2026-03-30T12:33:35.812397", "media_url": null, "media_mime_type": null}, {"id": 8995, "message_id": "3EB0AD2D0108FF644C056C", "sender": "bot", "message_type": "image", "content": "Bonjour EL BAKKIOUI LATIFA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 31 mars 2026 à 10:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 31 مارس 2026 على الساعة 10:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-30T17:04:41.496679", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/2000/download", "media_mime_type": "image/jpeg"}, {"id": 12379, "message_id": "3EB0BA57B3F4A429CCEF38", "sender": "bot", "message_type": "image", "content": "Bonjour EL BAKKIOUI LATIFA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le lundi 06 avril 2026 à 11:45 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأثنين 6 أبريل 2026 على الساعة 11:45. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-04-05T17:01:22.755017", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3128/download", "media_mime_type": "image/jpeg"}, {"id": 12397, "message_id": "AC95FBD78E940928F2A50ECC89549D39", "sender": "user", "message_type": "text", "content": "Ok lundi merci", "created_at": "2026-04-05T17:03:56.807252", "media_url": null, "media_mime_type": null}, {"id": 12398, "message_id": "ACFD6DD9369CA4668F0AAE9F823AB9A7", "sender": "user", "message_type": "text", "content": "Et mon fils aussi amine", "created_at": "2026-04-05T17:04:25.262365", "media_url": null, "media_mime_type": null}, {"id": 17268, "message_id": "AC6C7FA1D208E3CF5C5D2F7CECFB8182", "sender": "user", "message_type": "text", "content": "Salut", "created_at": "2026-04-20T23:15:25.204146", "media_url": null, "media_mime_type": null}, {"id": 17269, "message_id": "ACC52117812122CD082817607AD5DBBA", "sender": "user", "message_type": "text", "content": "Chefi wach amine 3ando rendez vous metci", "created_at": "2026-04-20T23:16:08.811378", "media_url": null, "media_mime_type": null}, {"id": 17270, "message_id": "AC34785DE99E49FFDCA5DEB08D16714A", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-04-20T23:16:16.092369", "media_url": null, "media_mime_type": null}, {"id": 17280, "message_id": "bot_AC34785DE99E49FFDCA5DEB08D16714A_5568", "sender": "bot", "message_type": "text", "content": "شكرا على تواصلك 😊 بالنسبة لموعد Amine، خاصني الإسم الكامل ديالو باش نقدر نأكد ليك واش عندو rendez-vous ولا لا. واخا تعطيني الإسم الكامل ديال Amine؟", "created_at": "2026-04-21T08:44:59.356409", "media_url": null, "media_mime_type": null}]...
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شكرا على تواصلك 😊 بالنسبة لموعد Amine، خاصني الإسم شكرا على تواصلك 😊 بالنسبة لموعد Amine، خاصني الإسم الكامل ديالو باش نقدر نأكد ليك واش عندو rendez-vous ولا لا. واخا تعطيني الإسم الكامل ديال Amine؟...
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[{"id": 5595, "message_id": "b [{"id": 5595, "message_id": "bot_AC2863C272EB5D6078716448D13B0ACC_6162", "sender": "bot", "message_type": "text", "content": "مرحبا بك! نتمنى لك الشفاء العاجل. إذا احتجتي لأي مساعدة أخرى، راني هنا. 😊", "created_at": "2026-03-17T08:52:36.319686", "media_url": null, "media_mime_type": null}, {"id": 5597, "message_id": "AC398137210B4B4B90C26F08986D781E", "sender": "user", "message_type": "text", "content": "شكرا جزيلا الله يحفظكم", "created_at": "2026-03-17T08:53:18.965217", "media_url": null, "media_mime_type": null}, {"id": 5598, "message_id": "bot_AC398137210B4B4B90C26F08986D781E_3204", "sender": "bot", "message_type": "text", "content": "بارك الله فيك! الله يحفظك ويشافيك. إذا احتجتي أي حاجة، راني هنا. 😊", "created_at": "2026-03-17T08:53:29.505710", "media_url": null, "media_mime_type": null}, {"id": 6806, "message_id": "AC8D7337106DD8D42C7800209047F703", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-03-24T05:46:15.793859", "media_url": null, "media_mime_type": null}, {"id": 6807, "message_id": "ACDA1A70D19722AC4215FB4FBE9371C3", "sender": "user", "message_type": "text", "content": "عندي موعداليوم", "created_at": "2026-03-24T06:44:48.565700", "media_url": null, "media_mime_type": null}, {"id": 6808, "message_id": "ACFBAEE9D578EAA6E82BD60D5F2CF9AB", "sender": "user", "message_type": "text", "content": "شكرا", "created_at": "2026-03-24T06:44:59.661214", "media_url": null, "media_mime_type": null}, {"id": 6831, "message_id": "AC65E7198A08FE5B47D830316164895C", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using both Arabic and Latin scripts) to capture the mix of Darija and French loanwords:\n\n### Arabic Script\n\"السلام، كيدايرة لاباس عليك؟ بخير؟ الصحة مزيان؟ بالنسبة للرونديفو (rendez-vous) راه حتى للسيمانة الجاية. حتى للسيمانة الجاية مدام لطيفة. حنا راه ماخدامينش، غاندخلو حتى لنهار 30 إن شاء الله في الشهر. يعني راه عاطيك رونديفو (rendez-vous) على حساب الاثنين الماجي، الثلاث الماجي ولا ماعرفت الاثنين، ماعقلتش بالضبط. المهم راه غابيل (rappel) دالميساج غادي يوصلك. أما حنا راه ماخدامينش هاد السيمانة هادي حتى للسيمانة الجاية إن شاء الله.\"\n\n### Latin Script (Phonetic)\n\"Salam, ki dayra labas 3lik? Bikhir? S7a mzian? Bnessba l'rendez-vous rah 7ta l'simana ljaya. 7ta l'simana ljaya Madame Latifa. 7na rah ma khdaminnch, ghandkhlo 7ta l'nhar 30 inchallah f'shahr. Ya3ni rah 3atik rendez-vous 3la 7sab tnin lmaji, tlat lmaji wlla ma3reft tnin, ma 3qaltch b'debt. Lmouhim rah rappel d'message ghay wsslek. Ama 7na rah ma khdaminnch had simana hadi, 7ta l'simana ljaya inchallah.\"\n\n### English Translation (for context)\n\"Hello, how are you? Are you doing well? Is your health good? Regarding the appointment, it's not until next week. Until next week, Madame Latifa. We are not working; we will be back on the 30th of the month, God willing. So, I’ve given you an appointment for next Monday, or maybe next Tuesday—I don't remember exactly. Anyway, a message reminder will reach you. As for us, we aren't working this week, only next week, God willing.\"", "created_at": "2026-03-24T21:30:56.723759", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/1370/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8775, "message_id": "AC48CA044ED7CB13254AFA86DE9101D0", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-03-30T11:20:55.170037", "media_url": null, "media_mime_type": null}, {"id": 8776, "message_id": "bot_AC48CA044ED7CB13254AFA86DE9101D0_8789", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je voulais vous informer que le cabinet est fermé cette semaine et rouvrira le 30 mars. Votre rendez-vous est prévu pour la semaine prochaine. Si vous avez des questions ou besoin d'aide, n'hésitez pas à me le faire savoir !", "created_at": "2026-03-30T11:21:19.001746", "media_url": null, "media_mime_type": null}, {"id": 8831, "message_id": "ACFBFFBB32CE249E09CEFBA6CCD29926", "sender": "bot", "message_type": "text", "content": "<reply_to>Bonjour</reply_to> Bonjour", "created_at": "2026-03-30T11:59:26.657713", "media_url": null, "media_mime_type": null}, {"id": 8858, "message_id": "AC2071EE5E2088B77EF8DEBFB9699AC2", "sender": "user", "message_type": "text", "content": "Demain 3andi rendez vous", "created_at": "2026-03-30T12:33:23.002249", "media_url": null, "media_mime_type": null}, {"id": 8860, "message_id": "bot_AC2071EE5E2088B77EF8DEBFB9699AC2_2407", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je voulais vous rappeler que le cabinet est fermé cette semaine et rouvrira le 30 mars. Votre rendez-vous est donc prévu pour la semaine prochaine. Si vous avez des questions ou besoin d'aide, n'hésitez pas à me le faire savoir !", "created_at": "2026-03-30T12:33:35.812397", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Je voulais vous rappeler que le cabinet Bonjour 😊 Je voulais vous rappeler que le cabinet est fermé cette semaine et rouvrira le 30 mars. Votre rendez-vous est donc prévu pour la semaine prochaine. Si vous avez des questions ou besoin d'aide, n'hésitez pas à me le faire savoir !...
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[{"id": 5592, "message_id": "A [{"id": 5592, "message_id": "AC6A79DD4BDE6DCC40957F9F93C32CD6", "sender": "user", "message_type": "text", "content": "Hbiba ana mrida b l agrippe bla manji .yak", "created_at": "2026-03-17T08:40:45.817234", "media_url": null, "media_mime_type": null}, {"id": 5593, "message_id": "bot_AC6A79DD4BDE6DCC40957F9F93C32CD6_2306", "sender": "bot", "message_type": "text", "content": "سلامتك الله يشافيك. إذا كنتِ مريضة وماقدرتيش تجي للموعد، يمكن لك تتاصلي بينا باش ننسقو موعد آخر يناسبك. واش نبلغ الفريق باش يتاصلو بيك؟", "created_at": "2026-03-17T08:40:57.247630", "media_url": null, "media_mime_type": null}, {"id": 5594, "message_id": "AC2863C272EB5D6078716448D13B0ACC", "sender": "user", "message_type": "text", "content": "لا شكرا انا جاية", "created_at": "2026-03-17T08:52:25.011067", "media_url": null, "media_mime_type": null}, {"id": 5595, "message_id": "bot_AC2863C272EB5D6078716448D13B0ACC_6162", "sender": "bot", "message_type": "text", "content": "مرحبا بك! نتمنى لك الشفاء العاجل. إذا احتجتي لأي مساعدة أخرى، راني هنا. 😊", "created_at": "2026-03-17T08:52:36.319686", "media_url": null, "media_mime_type": null}, {"id": 5597, "message_id": "AC398137210B4B4B90C26F08986D781E", "sender": "user", "message_type": "text", "content": "شكرا جزيلا الله يحفظكم", "created_at": "2026-03-17T08:53:18.965217", "media_url": null, "media_mime_type": null}, {"id": 5598, "message_id": "bot_AC398137210B4B4B90C26F08986D781E_3204", "sender": "bot", "message_type": "text", "content": "بارك الله فيك! الله يحفظك ويشافيك. إذا احتجتي أي حاجة، راني هنا. 😊", "created_at": "2026-03-17T08:53:29.505710", "media_url": null, "media_mime_type": null}, {"id": 6806, "message_id": "AC8D7337106DD8D42C7800209047F703", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-03-24T05:46:15.793859", "media_url": null, "media_mime_type": null}, {"id": 6807, "message_id": "ACDA1A70D19722AC4215FB4FBE9371C3", "sender": "user", "message_type": "text", "content": "عندي موعداليوم", "created_at": "2026-03-24T06:44:48.565700", "media_url": null, "media_mime_type": null}, {"id": 6808, "message_id": "ACFBAEE9D578EAA6E82BD60D5F2CF9AB", "sender": "user", "message_type": "text", "content": "شكرا", "created_at": "2026-03-24T06:44:59.661214", "media_url": null, "media_mime_type": null}, {"id": 6831, "message_id": "AC65E7198A08FE5B47D830316164895C", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using both Arabic and Latin scripts) to capture the mix of Darija and French loanwords:\n\n### Arabic Script\n\"السلام، كيدايرة لاباس عليك؟ بخير؟ الصحة مزيان؟ بالنسبة للرونديفو (rendez-vous) راه حتى للسيمانة الجاية. حتى للسيمانة الجاية مدام لطيفة. حنا راه ماخدامينش، غاندخلو حتى لنهار 30 إن شاء الله في الشهر. يعني راه عاطيك رونديفو (rendez-vous) على حساب الاثنين الماجي، الثلاث الماجي ولا ماعرفت الاثنين، ماعقلتش بالضبط. المهم راه غابيل (rappel) دالميساج غادي يوصلك. أما حنا راه ماخدامينش هاد السيمانة هادي حتى للسيمانة الجاية إن شاء الله.\"\n\n### Latin Script (Phonetic)\n\"Salam, ki dayra labas 3lik? Bikhir? S7a mzian? Bnessba l'rendez-vous rah 7ta l'simana ljaya. 7ta l'simana ljaya Madame Latifa. 7na rah ma khdaminnch, ghandkhlo 7ta l'nhar 30 inchallah f'shahr. Ya3ni rah 3atik rendez-vous 3la 7sab tnin lmaji, tlat lmaji wlla ma3reft tnin, ma 3qaltch b'debt. Lmouhim rah rappel d'message ghay wsslek. Ama 7na rah ma khdaminnch had simana hadi, 7ta l'simana ljaya inchallah.\"\n\n### English Translation (for context)\n\"Hello, how are you? Are you doing well? Is your health good? Regarding the appointment, it's not until next week. Until next week, Madame Latifa. We are not working; we will be back on the 30th of the month, God willing. So, I’ve given you an appointment for next Monday, or maybe next Tuesday—I don't remember exactly. Anyway, a message reminder will reach you. As for us, we aren't working this week, only next week, God willing.\"", "created_at": "2026-03-24T21:30:56.723759", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/1370/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 8775, "message_id": "AC48CA044ED7CB13254AFA86DE9101D0", "sender": "user", "message_type": "text", "content": "Bonjour", "created_at": "2026-03-30T11:20:55.170037", "media_url": null, "media_mime_type": null}, {"id": 8776, "message_id": "bot_AC48CA044ED7CB13254AFA86DE9101D0_8789", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je voulais vous informer que le cabinet est fermé cette semaine et rouvrira le 30 mars. Votre rendez-vous est prévu pour la semaine prochaine. Si vous avez des questions ou besoin d'aide, n'hésitez pas à me le faire savoir !", "created_at": "2026-03-30T11:21:19.001746", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Je voulais vous informer que le cabinet Bonjour 😊 Je voulais vous informer que le cabinet est fermé cette semaine et rouvrira le 30 mars. Votre rendez-vous est prévu pour la semaine prochaine. Si vous avez des questions ou besoin d'aide, n'hésitez pas à me le faire savoir !...
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[{"id": 2758, "message_id": "b [{"id": 2758, "message_id": "bot_AC6747F1ACB97E3E5227BFF71058FD52_4336", "sender": "bot", "message_type": "text", "content": "De rien ! Si vous avez d'autres questions ou si vous avez besoin d'aide, n'hésitez pas à me le faire savoir. 😊", "created_at": "2026-03-08T19:06:36.807144", "media_url": null, "media_mime_type": null}, {"id": 2759, "message_id": "AC39E899D24756A5CA7AB60D6A0C0EF9", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-03-08T19:07:11.377576", "media_url": null, "media_mime_type": null}, {"id": 2760, "message_id": "bot_AC39E899D24756A5CA7AB60D6A0C0EF9_4785", "sender": "bot", "message_type": "text", "content": "Avec plaisir ! Si vous avez besoin de quoi que ce soit d'autre, je suis là pour vous aider. 😊", "created_at": "2026-03-08T19:07:21.192679", "media_url": null, "media_mime_type": null}, {"id": 5463, "message_id": "3EB0BDB21C595AC0669DE8", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: A person is using a smartphone to check appointments, with a calendar application visible on the phone's screen. There is also a large desk calendar in the background.\n\nVisible text: \nCALENDAR\nAppointment Booking\n\nNotable objects/entities:\n- Smartphone\n- Calendar app on phone\n- Desk calendar\n- Person using the phone\n\nUser message context: Bonjour EL BAKKIOUI LATIFA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 17 mars 2026 à 10:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 17 مارس 2026 على الساعة 10:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-16T18:03:33.793669", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/995/download", "media_mime_type": "image/jpeg"}, {"id": 5590, "message_id": "AC393C093A06646F8D4406D7ECD0F6B6", "sender": "user", "message_type": "text", "content": "Salut", "created_at": "2026-03-17T08:39:18.461684", "media_url": null, "media_mime_type": null}, {"id": 5591, "message_id": "bot_AC393C093A06646F8D4406D7ECD0F6B6_1691", "sender": "bot", "message_type": "text", "content": "Salut ! Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-17T08:39:32.679795", "media_url": null, "media_mime_type": null}, {"id": 5592, "message_id": "AC6A79DD4BDE6DCC40957F9F93C32CD6", "sender": "user", "message_type": "text", "content": "Hbiba ana mrida b l agrippe bla manji .yak", "created_at": "2026-03-17T08:40:45.817234", "media_url": null, "media_mime_type": null}, {"id": 5593, "message_id": "bot_AC6A79DD4BDE6DCC40957F9F93C32CD6_2306", "sender": "bot", "message_type": "text", "content": "سلامتك الله يشافيك. إذا كنتِ مريضة وماقدرتيش تجي للموعد، يمكن لك تتاصلي بينا باش ننسقو موعد آخر يناسبك. واش نبلغ الفريق باش يتاصلو بيك؟", "created_at": "2026-03-17T08:40:57.247630", "media_url": null, "media_mime_type": null}, {"id": 5594, "message_id": "AC2863C272EB5D6078716448D13B0ACC", "sender": "user", "message_type": "text", "content": "لا شكرا انا جاية", "created_at": "2026-03-17T08:52:25.011067", "media_url": null, "media_mime_type": null}, {"id": 5595, "message_id": "bot_AC2863C272EB5D6078716448D13B0ACC_6162", "sender": "bot", "message_type": "text", "content": "مرحبا بك! نتمنى لك الشفاء العاجل. إذا احتجتي لأي مساعدة أخرى، راني هنا. 😊", "created_at": "2026-03-17T08:52:36.319686", "media_url": null, "media_mime_type": null}, {"id": 5597, "message_id": "AC398137210B4B4B90C26F08986D781E", "sender": "user", "message_type": "text", "content": "شكرا جزيلا الله يحفظكم", "created_at": "2026-03-17T08:53:18.965217", "media_url": null, "media_mime_type": null}, {"id": 5598, "message_id": "bot_AC398137210B4B4B90C26F08986D781E_3204", "sender": "bot", "message_type": "text", "content": "بارك الله فيك! الله يحفظك ويشافيك. إذا احتجتي أي حاجة، راني هنا. 😊", "created_at": "2026-03-17T08:53:29.505710", "media_url": null, "media_mime_type": null}]...
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بارك الله فيك! الله يحفظك ويشافيك. إذا احتجتي أي ح بارك الله فيك! الله يحفظك ويشافيك. إذا احتجتي أي حاجة، راني هنا. 😊...
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[{"id": 2751, "message_id": "3 [{"id": 2751, "message_id": "3EB0DE7F7ADE1F4D826501", "sender": "bot", "message_type": "image", "content": "Bonjour EL BAKKIOUI LATIFA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le lundi 09 mars 2026 à 12:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأثنين 9 مارس 2026 على الساعة 12:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-08T18:03:32.640263", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/146/download", "media_mime_type": "image/jpeg"}, {"id": 2757, "message_id": "AC6747F1ACB97E3E5227BFF71058FD52", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-03-08T19:06:26.053178", "media_url": null, "media_mime_type": null}, {"id": 2758, "message_id": "bot_AC6747F1ACB97E3E5227BFF71058FD52_4336", "sender": "bot", "message_type": "text", "content": "De rien ! Si vous avez d'autres questions ou si vous avez besoin d'aide, n'hésitez pas à me le faire savoir. 😊", "created_at": "2026-03-08T19:06:36.807144", "media_url": null, "media_mime_type": null}, {"id": 2759, "message_id": "AC39E899D24756A5CA7AB60D6A0C0EF9", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-03-08T19:07:11.377576", "media_url": null, "media_mime_type": null}, {"id": 2760, "message_id": "bot_AC39E899D24756A5CA7AB60D6A0C0EF9_4785", "sender": "bot", "message_type": "text", "content": "Avec plaisir ! Si vous avez besoin de quoi que ce soit d'autre, je suis là pour vous aider. 😊", "created_at": "2026-03-08T19:07:21.192679", "media_url": null, "media_mime_type": null}, {"id": 5463, "message_id": "3EB0BDB21C595AC0669DE8", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: A person is using a smartphone to check appointments, with a calendar application visible on the phone's screen. There is also a large desk calendar in the background.\n\nVisible text: \nCALENDAR\nAppointment Booking\n\nNotable objects/entities:\n- Smartphone\n- Calendar app on phone\n- Desk calendar\n- Person using the phone\n\nUser message context: Bonjour EL BAKKIOUI LATIFA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 17 mars 2026 à 10:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 17 مارس 2026 على الساعة 10:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-16T18:03:33.793669", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/995/download", "media_mime_type": "image/jpeg"}, {"id": 5590, "message_id": "AC393C093A06646F8D4406D7ECD0F6B6", "sender": "user", "message_type": "text", "content": "Salut", "created_at": "2026-03-17T08:39:18.461684", "media_url": null, "media_mime_type": null}, {"id": 5591, "message_id": "bot_AC393C093A06646F8D4406D7ECD0F6B6_1691", "sender": "bot", "message_type": "text", "content": "Salut ! Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-17T08:39:32.679795", "media_url": null, "media_mime_type": null}, {"id": 5592, "message_id": "AC6A79DD4BDE6DCC40957F9F93C32CD6", "sender": "user", "message_type": "text", "content": "Hbiba ana mrida b l agrippe bla manji .yak", "created_at": "2026-03-17T08:40:45.817234", "media_url": null, "media_mime_type": null}, {"id": 5593, "message_id": "bot_AC6A79DD4BDE6DCC40957F9F93C32CD6_2306", "sender": "bot", "message_type": "text", "content": "سلامتك الله يشافيك. إذا كنتِ مريضة وماقدرتيش تجي للموعد، يمكن لك تتاصلي بينا باش ننسقو موعد آخر يناسبك. واش نبلغ الفريق باش يتاصلو بيك؟", "created_at": "2026-03-17T08:40:57.247630", "media_url": null, "media_mime_type": null}, {"id": 5594, "message_id": "AC2863C272EB5D6078716448D13B0ACC", "sender": "user", "message_type": "text", "content": "لا شكرا انا جاية", "created_at": "2026-03-17T08:52:25.011067", "media_url": null, "media_mime_type": null}, {"id": 5595, "message_id": "bot_AC2863C272EB5D6078716448D13B0ACC_6162", "sender": "bot", "message_type": "text", "content": "مرحبا بك! نتمنى لك الشفاء العاجل. إذا احتجتي لأي مساعدة أخرى، راني هنا. 😊", "created_at": "2026-03-17T08:52:36.319686", "media_url": null, "media_mime_type": null}]...
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مرحبا بك! نتمنى لك الشفاء العاجل. إذا احتجتي لأي م مرحبا بك! نتمنى لك الشفاء العاجل. إذا احتجتي لأي مساعدة أخرى، راني هنا. 😊...
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[{"id": 2751, "message_id": "3 [{"id": 2751, "message_id": "3EB0DE7F7ADE1F4D826501", "sender": "bot", "message_type": "image", "content": "Bonjour EL BAKKIOUI LATIFA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le lundi 09 mars 2026 à 12:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأثنين 9 مارس 2026 على الساعة 12:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-08T18:03:32.640263", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/146/download", "media_mime_type": "image/jpeg"}, {"id": 2757, "message_id": "AC6747F1ACB97E3E5227BFF71058FD52", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-03-08T19:06:26.053178", "media_url": null, "media_mime_type": null}, {"id": 2758, "message_id": "bot_AC6747F1ACB97E3E5227BFF71058FD52_4336", "sender": "bot", "message_type": "text", "content": "De rien ! Si vous avez d'autres questions ou si vous avez besoin d'aide, n'hésitez pas à me le faire savoir. 😊", "created_at": "2026-03-08T19:06:36.807144", "media_url": null, "media_mime_type": null}, {"id": 2759, "message_id": "AC39E899D24756A5CA7AB60D6A0C0EF9", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-03-08T19:07:11.377576", "media_url": null, "media_mime_type": null}, {"id": 2760, "message_id": "bot_AC39E899D24756A5CA7AB60D6A0C0EF9_4785", "sender": "bot", "message_type": "text", "content": "Avec plaisir ! Si vous avez besoin de quoi que ce soit d'autre, je suis là pour vous aider. 😊", "created_at": "2026-03-08T19:07:21.192679", "media_url": null, "media_mime_type": null}, {"id": 5463, "message_id": "3EB0BDB21C595AC0669DE8", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: A person is using a smartphone to check appointments, with a calendar application visible on the phone's screen. There is also a large desk calendar in the background.\n\nVisible text: \nCALENDAR\nAppointment Booking\n\nNotable objects/entities:\n- Smartphone\n- Calendar app on phone\n- Desk calendar\n- Person using the phone\n\nUser message context: Bonjour EL BAKKIOUI LATIFA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 17 mars 2026 à 10:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 17 مارس 2026 على الساعة 10:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-16T18:03:33.793669", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/995/download", "media_mime_type": "image/jpeg"}, {"id": 5590, "message_id": "AC393C093A06646F8D4406D7ECD0F6B6", "sender": "user", "message_type": "text", "content": "Salut", "created_at": "2026-03-17T08:39:18.461684", "media_url": null, "media_mime_type": null}, {"id": 5591, "message_id": "bot_AC393C093A06646F8D4406D7ECD0F6B6_1691", "sender": "bot", "message_type": "text", "content": "Salut ! Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-17T08:39:32.679795", "media_url": null, "media_mime_type": null}, {"id": 5592, "message_id": "AC6A79DD4BDE6DCC40957F9F93C32CD6", "sender": "user", "message_type": "text", "content": "Hbiba ana mrida b l agrippe bla manji .yak", "created_at": "2026-03-17T08:40:45.817234", "media_url": null, "media_mime_type": null}, {"id": 5593, "message_id": "bot_AC6A79DD4BDE6DCC40957F9F93C32CD6_2306", "sender": "bot", "message_type": "text", "content": "سلامتك الله يشافيك. إذا كنتِ مريضة وماقدرتيش تجي للموعد، يمكن لك تتاصلي بينا باش ننسقو موعد آخر يناسبك. واش نبلغ الفريق باش يتاصلو بيك؟", "created_at": "2026-03-17T08:40:57.247630", "media_url": null, "media_mime_type": null}]...
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سلامتك الله يشافيك. إذا كنتِ مريضة وماقدرتيش تجي ل سلامتك الله يشافيك. إذا كنتِ مريضة وماقدرتيش تجي للموعد، يمكن لك تتاصلي بينا باش ننسقو موعد آخر يناسبك. واش نبلغ الفريق باش يتاصلو بيك؟...
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[{"id": 2751, "message_id": "3 [{"id": 2751, "message_id": "3EB0DE7F7ADE1F4D826501", "sender": "bot", "message_type": "image", "content": "Bonjour EL BAKKIOUI LATIFA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le lundi 09 mars 2026 à 12:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الأثنين 9 مارس 2026 على الساعة 12:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-08T18:03:32.640263", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/146/download", "media_mime_type": "image/jpeg"}, {"id": 2757, "message_id": "AC6747F1ACB97E3E5227BFF71058FD52", "sender": "user", "message_type": "text", "content": "Ok merci", "created_at": "2026-03-08T19:06:26.053178", "media_url": null, "media_mime_type": null}, {"id": 2758, "message_id": "bot_AC6747F1ACB97E3E5227BFF71058FD52_4336", "sender": "bot", "message_type": "text", "content": "De rien ! Si vous avez d'autres questions ou si vous avez besoin d'aide, n'hésitez pas à me le faire savoir. 😊", "created_at": "2026-03-08T19:06:36.807144", "media_url": null, "media_mime_type": null}, {"id": 2759, "message_id": "AC39E899D24756A5CA7AB60D6A0C0EF9", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-03-08T19:07:11.377576", "media_url": null, "media_mime_type": null}, {"id": 2760, "message_id": "bot_AC39E899D24756A5CA7AB60D6A0C0EF9_4785", "sender": "bot", "message_type": "text", "content": "Avec plaisir ! Si vous avez besoin de quoi que ce soit d'autre, je suis là pour vous aider. 😊", "created_at": "2026-03-08T19:07:21.192679", "media_url": null, "media_mime_type": null}, {"id": 5463, "message_id": "3EB0BDB21C595AC0669DE8", "sender": "bot", "message_type": "image", "content": "[Image analysis] Image description: A person is using a smartphone to check appointments, with a calendar application visible on the phone's screen. There is also a large desk calendar in the background.\n\nVisible text: \nCALENDAR\nAppointment Booking\n\nNotable objects/entities:\n- Smartphone\n- Calendar app on phone\n- Desk calendar\n- Person using the phone\n\nUser message context: Bonjour EL BAKKIOUI LATIFA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le mardi 17 mars 2026 à 10:30 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الثلاثاء 17 مارس 2026 على الساعة 10:30. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-03-16T18:03:33.793669", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/995/download", "media_mime_type": "image/jpeg"}, {"id": 5590, "message_id": "AC393C093A06646F8D4406D7ECD0F6B6", "sender": "user", "message_type": "text", "content": "Salut", "created_at": "2026-03-17T08:39:18.461684", "media_url": null, "media_mime_type": null}, {"id": 5591, "message_id": "bot_AC393C093A06646F8D4406D7ECD0F6B6_1691", "sender": "bot", "message_type": "text", "content": "Salut ! Comment puis-je vous aider aujourd'hui ? 😊", "created_at": "2026-03-17T08:39:32.679795", "media_url": null, "media_mime_type": null}]...
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Salut ! Comment puis-je vous aider aujourd'hui Salut ! Comment puis-je vous aider aujourd'hui ? 😊...
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[{"id": 18415, "message_id": " [{"id": 18415, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNzFFRENCQjA3OUY3MjlFOUYyAA==_5705", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je ne peux pas accéder à des sessions AnyDesk ou à des liens externes. Cependant, je peux vous aider avec des informations ou des questions que vous pourriez avoir. Si vous avez besoin d'une assistance technique, je vous recommande de contacter directement notre équipe de support.", "created_at": "2026-04-24T11:32:45.463581", "media_url": null, "media_mime_type": null}, {"id": 18441, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdBMTQ3OTk3MUMzN0ExQTU5MAA=", "sender": "user", "message_type": "text", "content": "Helo", "created_at": "2026-04-24T12:01:11.662319", "media_url": null, "media_mime_type": null}, {"id": 18442, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTgwRDZFOURFQTEwMzA0RUEwRQA=", "sender": "user", "message_type": "text", "content": "Cava", "created_at": "2026-04-24T12:02:17.954856", "media_url": null, "media_mime_type": null}, {"id": 18443, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTgwRDZFOURFQTEwMzA0RUEwRQA=_7578", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Ça va très bien, merci ! Et vous, comment allez-vous ?", "created_at": "2026-04-24T12:02:27.452782", "media_url": null, "media_mime_type": null}, {"id": 18444, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNkMwNTJBNTcyMTREMkExRDM3AA==", "sender": "user", "message_type": "text", "content": "Bonjour, j'ai une question sur l'agent IA", "created_at": "2026-04-24T12:17:15.109594", "media_url": null, "media_mime_type": null}, {"id": 18448, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRkMzQjYyRTM5OTEyQzMwQ0Y3AA==", "sender": "user", "message_type": "text", "content": "Bonjour, j'ai une question sur l'agent IA", "created_at": "2026-04-24T12:19:01.507425", "media_url": null, "media_mime_type": null}, {"id": 18474, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwRDFFMDBBMjJGNDMzQzlDNzQzAA==", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-24T12:24:38.844839", "media_url": null, "media_mime_type": null}, {"id": 18476, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4NDUzMUJDREZEOEVEMjI1QQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T12:27:15.106655", "media_url": null, "media_mime_type": null}, {"id": 18573, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNkVEQjVCMjg3M0VCODhCNTFFAA==", "sender": "user", "message_type": "text", "content": "hi", "created_at": "2026-04-24T13:53:06.303270", "media_url": null, "media_mime_type": null}, {"id": 18575, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwMzcxMzIxMjQzRUUzNEFCQUE2AA==", "sender": "user", "message_type": "text", "content": "wa khona", "created_at": "2026-04-24T13:54:29.463366", "media_url": null, "media_mime_type": null}, {"id": 18586, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T14:03:49.030234", "media_url": null, "media_mime_type": null}, {"id": 18587, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTU4Mjk1NEZEQzlENEI0NDFENwA=_860", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Je suis là pour répondre à vos questions sur notre agent IA. Qu'est-ce que vous aimeriez savoir ?", "created_at": "2026-04-24T14:04:02.425026", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Je suis là pour répondre à vos questions Bonjour 😊 Je suis là pour répondre à vos questions sur notre agent IA. Qu'est-ce que vous aimeriez savoir ?...
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[{"id": 18342, "message_id": " [{"id": 18342, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUNEQ0NCQjc1OTU4OUZCNEYzNQA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:37:07.983587", "media_url": null, "media_mime_type": null}, {"id": 18352, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T10:47:39.809552", "media_url": null, "media_mime_type": null}, {"id": 18353, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=_4111", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 J'ai déjà notifié notre équipe, et ils vous contacteront bientôt. Si vous avez d'autres questions ou préoccupations, n'hésitez pas à me le faire savoir !", "created_at": "2026-04-24T10:47:53.518057", "media_url": null, "media_mime_type": null}, {"id": 18356, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI0MDkyMDMzN0RGNTc2OTE2MQA=", "sender": "user", "message_type": "text", "content": "Renotifie svp", "created_at": "2026-04-24T10:49:29.605839", "media_url": null, "media_mime_type": null}, {"id": 18357, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI0MDkyMDMzN0RGNTc2OTE2MQA=_6292", "sender": "bot", "message_type": "text", "content": "C'est fait 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience !", "created_at": "2026-04-24T10:49:42.166409", "media_url": null, "media_mime_type": null}, {"id": 18394, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE1NkUwODY2NTYxQzFCNjZFNAA=", "sender": "user", "message_type": "text", "content": "Renotify them please", "created_at": "2026-04-24T11:27:31.619009", "media_url": null, "media_mime_type": null}, {"id": 18396, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE1NkUwODY2NTYxQzFCNjZFNAA=_2122", "sender": "bot", "message_type": "text", "content": "C'est fait à nouveau 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience et compréhension !", "created_at": "2026-04-24T11:27:46.794762", "media_url": null, "media_mime_type": null}, {"id": 18412, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNzFFRENCQjA3OUY3MjlFOUYyAA==", "sender": "user", "message_type": "text", "content": "Bonjour,\n\nJe voudrais vous inviter à une session AnyDesk. Mon identifiant est 1 190 860 754.\n\nObtenez AnyDesk sur :\n\nhttps://anydesk.com/", "created_at": "2026-04-24T11:32:35.191771", "media_url": null, "media_mime_type": null}, {"id": 18415, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNzFFRENCQjA3OUY3MjlFOUYyAA==_5705", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je ne peux pas accéder à des sessions AnyDesk ou à des liens externes. Cependant, je peux vous aider avec des informations ou des questions que vous pourriez avoir. Si vous avez besoin d'une assistance technique, je vous recommande de contacter directement notre équipe de support.", "created_at": "2026-04-24T11:32:45.463581", "media_url": null, "media_mime_type": null}, {"id": 18441, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTdBMTQ3OTk3MUMzN0ExQTU5MAA=", "sender": "user", "message_type": "text", "content": "Helo", "created_at": "2026-04-24T12:01:11.662319", "media_url": null, "media_mime_type": null}, {"id": 18442, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTgwRDZFOURFQTEwMzA0RUEwRQA=", "sender": "user", "message_type": "text", "content": "Cava", "created_at": "2026-04-24T12:02:17.954856", "media_url": null, "media_mime_type": null}, {"id": 18443, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTgwRDZFOURFQTEwMzA0RUEwRQA=_7578", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 Ça va très bien, merci ! Et vous, comment allez-vous ?", "created_at": "2026-04-24T12:02:27.452782", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 Ça va très bien, merci ! Et vous, commen Bonjour 😊 Ça va très bien, merci ! Et vous, comment allez-vous ?...
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[{"id": 18310, "message_id": " [{"id": 18310, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=", "sender": "user", "message_type": "text", "content": "I want to talk to a human please norify him", "created_at": "2026-04-24T10:08:22.929146", "media_url": null, "media_mime_type": null}, {"id": 18311, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=_2220", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 J'ai notifié notre équipe et quelqu'un va vous contacter bientôt. Merci pour votre patience !", "created_at": "2026-04-24T10:08:44.433675", "media_url": null, "media_mime_type": null}, {"id": 18339, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE5NjA2MERDQkUzNDJGNTI1QgA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:32:01.403964", "media_url": null, "media_mime_type": null}, {"id": 18342, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUNEQ0NCQjc1OTU4OUZCNEYzNQA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:37:07.983587", "media_url": null, "media_mime_type": null}, {"id": 18352, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T10:47:39.809552", "media_url": null, "media_mime_type": null}, {"id": 18353, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=_4111", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 J'ai déjà notifié notre équipe, et ils vous contacteront bientôt. Si vous avez d'autres questions ou préoccupations, n'hésitez pas à me le faire savoir !", "created_at": "2026-04-24T10:47:53.518057", "media_url": null, "media_mime_type": null}, {"id": 18356, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI0MDkyMDMzN0RGNTc2OTE2MQA=", "sender": "user", "message_type": "text", "content": "Renotifie svp", "created_at": "2026-04-24T10:49:29.605839", "media_url": null, "media_mime_type": null}, {"id": 18357, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI0MDkyMDMzN0RGNTc2OTE2MQA=_6292", "sender": "bot", "message_type": "text", "content": "C'est fait 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience !", "created_at": "2026-04-24T10:49:42.166409", "media_url": null, "media_mime_type": null}, {"id": 18394, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE1NkUwODY2NTYxQzFCNjZFNAA=", "sender": "user", "message_type": "text", "content": "Renotify them please", "created_at": "2026-04-24T11:27:31.619009", "media_url": null, "media_mime_type": null}, {"id": 18396, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE1NkUwODY2NTYxQzFCNjZFNAA=_2122", "sender": "bot", "message_type": "text", "content": "C'est fait à nouveau 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience et compréhension !", "created_at": "2026-04-24T11:27:46.794762", "media_url": null, "media_mime_type": null}, {"id": 18412, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNzFFRENCQjA3OUY3MjlFOUYyAA==", "sender": "user", "message_type": "text", "content": "Bonjour,\n\nJe voudrais vous inviter à une session AnyDesk. Mon identifiant est 1 190 860 754.\n\nObtenez AnyDesk sur :\n\nhttps://anydesk.com/", "created_at": "2026-04-24T11:32:35.191771", "media_url": null, "media_mime_type": null}, {"id": 18415, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNzFFRENCQjA3OUY3MjlFOUYyAA==_5705", "sender": "bot", "message_type": "text", "content": "Je suis désolé, mais je ne peux pas accéder à des sessions AnyDesk ou à des liens externes. Cependant, je peux vous aider avec des informations ou des questions que vous pourriez avoir. Si vous avez besoin d'une assistance technique, je vous recommande de contacter directement notre équipe de support.", "created_at": "2026-04-24T11:32:45.463581", "media_url": null, "media_mime_type": null}]...
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Je suis désolé, mais je ne peux pas accéder à des Je suis désolé, mais je ne peux pas accéder à des sessions AnyDesk ou à des liens externes. Cependant, je peux vous aider avec des informations ou des questions que vous pourriez avoir. Si vous avez besoin d'une assistance technique, je vous recommande de contacter directement notre équipe de support....
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[{"id": 18306, "message_id": " [{"id": 18306, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTg4RjQ3MDZCRDYxMkIzRDE3NQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام عليكم، كلشي مزيان؟ الحمد لله، كلشي مزيان.\n\n**Latin Script:**\nSalam o alaikom, koulchi mzyan? Alhamdolillah, koulchi mzyan.", "created_at": "2026-04-24T10:06:17.248746", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5033/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18308, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTI1Rjk5OUVDMTQzMDg1RTZEMwA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"trees and buildings\",\n \"evidence\": \"visible trees and urban infrastructure\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Non-dental image; dental concerns not applicable.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-24T10:06:43.372858", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5034/download", "media_mime_type": "image/jpeg"}, {"id": 18310, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=", "sender": "user", "message_type": "text", "content": "I want to talk to a human please norify him", "created_at": "2026-04-24T10:08:22.929146", "media_url": null, "media_mime_type": null}, {"id": 18311, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=_2220", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 J'ai notifié notre équipe et quelqu'un va vous contacter bientôt. Merci pour votre patience !", "created_at": "2026-04-24T10:08:44.433675", "media_url": null, "media_mime_type": null}, {"id": 18339, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE5NjA2MERDQkUzNDJGNTI1QgA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:32:01.403964", "media_url": null, "media_mime_type": null}, {"id": 18342, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUNEQ0NCQjc1OTU4OUZCNEYzNQA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:37:07.983587", "media_url": null, "media_mime_type": null}, {"id": 18352, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T10:47:39.809552", "media_url": null, "media_mime_type": null}, {"id": 18353, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=_4111", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 J'ai déjà notifié notre équipe, et ils vous contacteront bientôt. Si vous avez d'autres questions ou préoccupations, n'hésitez pas à me le faire savoir !", "created_at": "2026-04-24T10:47:53.518057", "media_url": null, "media_mime_type": null}, {"id": 18356, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI0MDkyMDMzN0RGNTc2OTE2MQA=", "sender": "user", "message_type": "text", "content": "Renotifie svp", "created_at": "2026-04-24T10:49:29.605839", "media_url": null, "media_mime_type": null}, {"id": 18357, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI0MDkyMDMzN0RGNTc2OTE2MQA=_6292", "sender": "bot", "message_type": "text", "content": "C'est fait 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience !", "created_at": "2026-04-24T10:49:42.166409", "media_url": null, "media_mime_type": null}, {"id": 18394, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE1NkUwODY2NTYxQzFCNjZFNAA=", "sender": "user", "message_type": "text", "content": "Renotify them please", "created_at": "2026-04-24T11:27:31.619009", "media_url": null, "media_mime_type": null}, {"id": 18396, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE1NkUwODY2NTYxQzFCNjZFNAA=_2122", "sender": "bot", "message_type": "text", "content": "C'est fait à nouveau 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience et compréhension !", "created_at": "2026-04-24T11:27:46.794762", "media_url": null, "media_mime_type": null}]...
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C'est fait à nouveau 😊 J'ai renotifié notr C'est fait à nouveau 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience et compréhension !...
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[{"id": 18304, "message_id": " [{"id": 18304, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJBQTMzNTJEMUIzOUY5RDFEQgA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:**\nالسلام عليكم، لاباس عليك؟ مزيان؟ كلشي مزيان؟\n\n**Latin Script:**\nSalamou alaykoum, labass 3lik? Mezyan? Koulchi mezyan?", "created_at": "2026-04-24T10:05:49.168614", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5032/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18305, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJBQTMzNTJEMUIzOUY5RDFEQgA=_9809", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-24T10:06:07.077469", "media_url": null, "media_mime_type": null}, {"id": 18306, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTg4RjQ3MDZCRDYxMkIzRDE3NQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام عليكم، كلشي مزيان؟ الحمد لله، كلشي مزيان.\n\n**Latin Script:**\nSalam o alaikom, koulchi mzyan? Alhamdolillah, koulchi mzyan.", "created_at": "2026-04-24T10:06:17.248746", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5033/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18308, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTI1Rjk5OUVDMTQzMDg1RTZEMwA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"trees and buildings\",\n \"evidence\": \"visible trees and urban infrastructure\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Non-dental image; dental concerns not applicable.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-24T10:06:43.372858", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5034/download", "media_mime_type": "image/jpeg"}, {"id": 18310, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=", "sender": "user", "message_type": "text", "content": "I want to talk to a human please norify him", "created_at": "2026-04-24T10:08:22.929146", "media_url": null, "media_mime_type": null}, {"id": 18311, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=_2220", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 J'ai notifié notre équipe et quelqu'un va vous contacter bientôt. Merci pour votre patience !", "created_at": "2026-04-24T10:08:44.433675", "media_url": null, "media_mime_type": null}, {"id": 18339, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE5NjA2MERDQkUzNDJGNTI1QgA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:32:01.403964", "media_url": null, "media_mime_type": null}, {"id": 18342, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUNEQ0NCQjc1OTU4OUZCNEYzNQA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:37:07.983587", "media_url": null, "media_mime_type": null}, {"id": 18352, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T10:47:39.809552", "media_url": null, "media_mime_type": null}, {"id": 18353, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=_4111", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 J'ai déjà notifié notre équipe, et ils vous contacteront bientôt. Si vous avez d'autres questions ou préoccupations, n'hésitez pas à me le faire savoir !", "created_at": "2026-04-24T10:47:53.518057", "media_url": null, "media_mime_type": null}, {"id": 18356, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI0MDkyMDMzN0RGNTc2OTE2MQA=", "sender": "user", "message_type": "text", "content": "Renotifie svp", "created_at": "2026-04-24T10:49:29.605839", "media_url": null, "media_mime_type": null}, {"id": 18357, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUI0MDkyMDMzN0RGNTc2OTE2MQA=_6292", "sender": "bot", "message_type": "text", "content": "C'est fait 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience !", "created_at": "2026-04-24T10:49:42.166409", "media_url": null, "media_mime_type": null}]...
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C'est fait 😊 J'ai renotifié notre équipe p C'est fait 😊 J'ai renotifié notre équipe pour qu'ils vous contactent dès que possible. Merci pour votre patience !...
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[{"id": 18263, "message_id": " [{"id": 18263, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTFBNTZBNkE0OTBEOUVCOUU3RAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] و سلمان فاروتي، و سلمان فاروتي.", "created_at": "2026-04-24T09:17:50.180252", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5022/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18264, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTFBNTZBNkE0OTBEOUVCOUU3RAA=_518", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-04-24T09:18:03.820428", "media_url": null, "media_mime_type": null}, {"id": 18304, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJBQTMzNTJEMUIzOUY5RDFEQgA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:**\nالسلام عليكم، لاباس عليك؟ مزيان؟ كلشي مزيان؟\n\n**Latin Script:**\nSalamou alaykoum, labass 3lik? Mezyan? Koulchi mezyan?", "created_at": "2026-04-24T10:05:49.168614", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5032/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18305, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJBQTMzNTJEMUIzOUY5RDFEQgA=_9809", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-24T10:06:07.077469", "media_url": null, "media_mime_type": null}, {"id": 18306, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTg4RjQ3MDZCRDYxMkIzRDE3NQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام عليكم، كلشي مزيان؟ الحمد لله، كلشي مزيان.\n\n**Latin Script:**\nSalam o alaikom, koulchi mzyan? Alhamdolillah, koulchi mzyan.", "created_at": "2026-04-24T10:06:17.248746", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5033/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18308, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTI1Rjk5OUVDMTQzMDg1RTZEMwA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"trees and buildings\",\n \"evidence\": \"visible trees and urban infrastructure\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Non-dental image; dental concerns not applicable.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-24T10:06:43.372858", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5034/download", "media_mime_type": "image/jpeg"}, {"id": 18310, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=", "sender": "user", "message_type": "text", "content": "I want to talk to a human please norify him", "created_at": "2026-04-24T10:08:22.929146", "media_url": null, "media_mime_type": null}, {"id": 18311, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=_2220", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 J'ai notifié notre équipe et quelqu'un va vous contacter bientôt. Merci pour votre patience !", "created_at": "2026-04-24T10:08:44.433675", "media_url": null, "media_mime_type": null}, {"id": 18339, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTE5NjA2MERDQkUzNDJGNTI1QgA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:32:01.403964", "media_url": null, "media_mime_type": null}, {"id": 18342, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUNEQ0NCQjc1OTU4OUZCNEYzNQA=", "sender": "user", "message_type": "text", "content": "Renotify him", "created_at": "2026-04-24T10:37:07.983587", "media_url": null, "media_mime_type": null}, {"id": 18352, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-24T10:47:39.809552", "media_url": null, "media_mime_type": null}, {"id": 18353, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUE4NEQ1NjYyOTA1MkU2NTY4NAA=_4111", "sender": "bot", "message_type": "text", "content": "Bonjour 😊 J'ai déjà notifié notre équipe, et ils vous contacteront bientôt. Si vous avez d'autres questions ou préoccupations, n'hésitez pas à me le faire savoir !", "created_at": "2026-04-24T10:47:53.518057", "media_url": null, "media_mime_type": null}]...
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Bonjour 😊 J'ai déjà notifié notre équipe, et i Bonjour 😊 J'ai déjà notifié notre équipe, et ils vous contacteront bientôt. Si vous avez d'autres questions ou préoccupations, n'hésitez pas à me le faire savoir !...
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[{"id": 18258, "message_id": " [{"id": 18258, "message_id": "owner_media_2740d721371e4a49aafae2ea44b0f1a0", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:** أجي لهنا، أجي لهنا.\n**Latin Script:** Aji l hna, aji l hna.\n\n**(English Translation: Come here, come here.)**", "created_at": "2026-04-24T09:15:34.487958", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5020/download", "media_mime_type": "video/webm"}, {"id": 18259, "message_id": "owner_media_8fe9d1a009dc42eda98557e1f8951779", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 70,\n \"issues\": [\"angle_limited\", \"partial_view\"]\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"portrait\",\n \"evidence\": \"image shows a person's face from the shoulders up\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image does not show dental aspects\"\n },\n \"recommended_questions\": [\n \"What exactly concerns you most (color, alignment, pain, gums, other)?\",\n \"How long has this been present?\",\n \"Any pain, bleeding, swelling, fever, trauma, or sensitivity?\"\n ],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-24T09:15:54.953096", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5021/download", "media_mime_type": "image/png"}, {"id": 18261, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUYwQjA4RDlEQTRFMjExNkFBRAA=", "sender": "user", "message_type": "text", "content": "Si lmanfaroti", "created_at": "2026-04-24T09:16:35.613516", "media_url": null, "media_mime_type": null}, {"id": 18262, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUYwQjA4RDlEQTRFMjExNkFBRAA=_4925", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-04-24T09:17:13.070240", "media_url": null, "media_mime_type": null}, {"id": 18263, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTFBNTZBNkE0OTBEOUVCOUU3RAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] و سلمان فاروتي، و سلمان فاروتي.", "created_at": "2026-04-24T09:17:50.180252", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5022/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18264, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTFBNTZBNkE0OTBEOUVCOUU3RAA=_518", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-04-24T09:18:03.820428", "media_url": null, "media_mime_type": null}, {"id": 18304, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJBQTMzNTJEMUIzOUY5RDFEQgA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:**\nالسلام عليكم، لاباس عليك؟ مزيان؟ كلشي مزيان؟\n\n**Latin Script:**\nSalamou alaykoum, labass 3lik? Mezyan? Koulchi mezyan?", "created_at": "2026-04-24T10:05:49.168614", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5032/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18305, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJBQTMzNTJEMUIzOUY5RDFEQgA=_9809", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-24T10:06:07.077469", "media_url": null, "media_mime_type": null}, {"id": 18306, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTg4RjQ3MDZCRDYxMkIzRDE3NQA=", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\nالسلام عليكم، كلشي مزيان؟ الحمد لله، كلشي مزيان.\n\n**Latin Script:**\nSalam o alaikom, koulchi mzyan? Alhamdolillah, koulchi mzyan.", "created_at": "2026-04-24T10:06:17.248746", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5033/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18308, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTI1Rjk5OUVDMTQzMDg1RTZEMwA=", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"trees and buildings\",\n \"evidence\": \"visible trees and urban infrastructure\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Non-dental image; dental concerns not applicable.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-24T10:06:43.372858", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5034/download", "media_mime_type": "image/jpeg"}, {"id": 18310, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=", "sender": "user", "message_type": "text", "content": "I want to talk to a human please norify him", "created_at": "2026-04-24T10:08:22.929146", "media_url": null, "media_mime_type": null}, {"id": 18311, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUUwRUQ2QTBEN0QwQTczQzNBQgA=_2220", "sender": "bot", "message_type": "text", "content": "Bien sûr 😊 J'ai notifié notre équipe et quelqu'un va vous contacter bientôt. Merci pour votre patience !", "created_at": "2026-04-24T10:08:44.433675", "media_url": null, "media_mime_type": null}]...
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Bien sûr 😊 J'ai notifié notre équipe et quelqu Bien sûr 😊 J'ai notifié notre équipe et quelqu'un va vous contacter bientôt. Merci pour votre patience !...
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[{"id": 18252, "message_id": " [{"id": 18252, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTM5ODg4NjgzREQwQkJBRkFENQA=", "sender": "bot", "message_type": "text", "content": "Jj", "created_at": "2026-04-24T09:15:00.047371", "media_url": null, "media_mime_type": null}, {"id": 18253, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTcyMkNGRjFCQkIwREJBNEJFQQA=", "sender": "bot", "message_type": "text", "content": "[Owner sent audio]", "created_at": "2026-04-24T09:15:04.701510", "media_url": null, "media_mime_type": null}, {"id": 18255, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQUFGQzZCRjMxQ0ZDQjcyMkVENAA=", "sender": "bot", "message_type": "text", "content": "Tiititititgi", "created_at": "2026-04-24T09:15:12.369834", "media_url": null, "media_mime_type": null}, {"id": 18256, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTY5N0JDNkFFREYxQjI5NzAyNAA=", "sender": "bot", "message_type": "text", "content": "[Owner sent image]", "created_at": "2026-04-24T09:15:21.325214", "media_url": null, "media_mime_type": null}, {"id": 18258, "message_id": "owner_media_2740d721371e4a49aafae2ea44b0f1a0", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:** أجي لهنا، أجي لهنا.\n**Latin Script:** Aji l hna, aji l hna.\n\n**(English Translation: Come here, come here.)**", "created_at": "2026-04-24T09:15:34.487958", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5020/download", "media_mime_type": "video/webm"}, {"id": 18259, "message_id": "owner_media_8fe9d1a009dc42eda98557e1f8951779", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 70,\n \"issues\": [\"angle_limited\", \"partial_view\"]\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"portrait\",\n \"evidence\": \"image shows a person's face from the shoulders up\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image does not show dental aspects\"\n },\n \"recommended_questions\": [\n \"What exactly concerns you most (color, alignment, pain, gums, other)?\",\n \"How long has this been present?\",\n \"Any pain, bleeding, swelling, fever, trauma, or sensitivity?\"\n ],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-24T09:15:54.953096", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5021/download", "media_mime_type": "image/png"}, {"id": 18261, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUYwQjA4RDlEQTRFMjExNkFBRAA=", "sender": "user", "message_type": "text", "content": "Si lmanfaroti", "created_at": "2026-04-24T09:16:35.613516", "media_url": null, "media_mime_type": null}, {"id": 18262, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUYwQjA4RDlEQTRFMjExNkFBRAA=_4925", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-04-24T09:17:13.070240", "media_url": null, "media_mime_type": null}, {"id": 18263, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTFBNTZBNkE0OTBEOUVCOUU3RAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] و سلمان فاروتي، و سلمان فاروتي.", "created_at": "2026-04-24T09:17:50.180252", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5022/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18264, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTFBNTZBNkE0OTBEOUVCOUU3RAA=_518", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-04-24T09:18:03.820428", "media_url": null, "media_mime_type": null}, {"id": 18304, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJBQTMzNTJEMUIzOUY5RDFEQgA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:**\nالسلام عليكم، لاباس عليك؟ مزيان؟ كلشي مزيان؟\n\n**Latin Script:**\nSalamou alaykoum, labass 3lik? Mezyan? Koulchi mezyan?", "created_at": "2026-04-24T10:05:49.168614", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5032/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18305, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTJBQTMzNTJEMUIzOUY5RDFEQgA=_9809", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-24T10:06:07.077469", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخ وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ كيفاش نقدر نعاونك اليوم؟...
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[{"id": 18249, "message_id": " [{"id": 18249, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTlCMjYyQ0Y3RTVBMzcyREMyOAA=", "sender": "bot", "message_type": "text", "content": "Hiiiii", "created_at": "2026-04-24T09:14:31.508469", "media_url": null, "media_mime_type": null}, {"id": 18251, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTFDODFDOEJCRjI4OUQzQUMyQwA=", "sender": "bot", "message_type": "text", "content": "Vc", "created_at": "2026-04-24T09:14:56.901227", "media_url": null, "media_mime_type": null}, {"id": 18252, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTM5ODg4NjgzREQwQkJBRkFENQA=", "sender": "bot", "message_type": "text", "content": "Jj", "created_at": "2026-04-24T09:15:00.047371", "media_url": null, "media_mime_type": null}, {"id": 18253, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTcyMkNGRjFCQkIwREJBNEJFQQA=", "sender": "bot", "message_type": "text", "content": "[Owner sent audio]", "created_at": "2026-04-24T09:15:04.701510", "media_url": null, "media_mime_type": null}, {"id": 18255, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQUFGQzZCRjMxQ0ZDQjcyMkVENAA=", "sender": "bot", "message_type": "text", "content": "Tiititititgi", "created_at": "2026-04-24T09:15:12.369834", "media_url": null, "media_mime_type": null}, {"id": 18256, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTY5N0JDNkFFREYxQjI5NzAyNAA=", "sender": "bot", "message_type": "text", "content": "[Owner sent image]", "created_at": "2026-04-24T09:15:21.325214", "media_url": null, "media_mime_type": null}, {"id": 18258, "message_id": "owner_media_2740d721371e4a49aafae2ea44b0f1a0", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:** أجي لهنا، أجي لهنا.\n**Latin Script:** Aji l hna, aji l hna.\n\n**(English Translation: Come here, come here.)**", "created_at": "2026-04-24T09:15:34.487958", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5020/download", "media_mime_type": "video/webm"}, {"id": 18259, "message_id": "owner_media_8fe9d1a009dc42eda98557e1f8951779", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 70,\n \"issues\": [\"angle_limited\", \"partial_view\"]\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"portrait\",\n \"evidence\": \"image shows a person's face from the shoulders up\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image does not show dental aspects\"\n },\n \"recommended_questions\": [\n \"What exactly concerns you most (color, alignment, pain, gums, other)?\",\n \"How long has this been present?\",\n \"Any pain, bleeding, swelling, fever, trauma, or sensitivity?\"\n ],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-24T09:15:54.953096", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5021/download", "media_mime_type": "image/png"}, {"id": 18261, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUYwQjA4RDlEQTRFMjExNkFBRAA=", "sender": "user", "message_type": "text", "content": "Si lmanfaroti", "created_at": "2026-04-24T09:16:35.613516", "media_url": null, "media_mime_type": null}, {"id": 18262, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUYwQjA4RDlEQTRFMjExNkFBRAA=_4925", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-04-24T09:17:13.070240", "media_url": null, "media_mime_type": null}, {"id": 18263, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTFBNTZBNkE0OTBEOUVCOUU3RAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] و سلمان فاروتي، و سلمان فاروتي.", "created_at": "2026-04-24T09:17:50.180252", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5022/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 18264, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTFBNTZBNkE0OTBEOUVCOUU3RAA=_518", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-04-24T09:18:03.820428", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر تو كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟...
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[{"id": 18038, "message_id": " [{"id": 18038, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwOTJDRTlBQUMzQ0U2Njc2NEY0AA==", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 90,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"textual content\",\n \"evidence\": \"Messages and user interface from a messaging app\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"Image content is non-dental.\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-23T17:31:44.778963", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/4958/download", "media_mime_type": "image/jpeg"}, {"id": 18039, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBYzRUIwNEIwQjgxMDNBMzJGRjBCMEM3AA==", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 90,\n \"issues\": []\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"person\",\n \"evidence\": \"image of a person speaking\",\n \"severity\": \"none\"\n },\n {\n \"feature\": \"background equipment\",\n \"evidence\": \"medical or office equipment visible\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image does not relate to dental concerns\"\n },\n \"recommended_questions\": [],\n \"needs_additional_inputs\": {\n \"value\": false,\n \"requested\": []\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-23T17:31:45.406288", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/4959/download", "media_mime_type": "image/jpeg"}, {"id": 18249, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTlCMjYyQ0Y3RTVBMzcyREMyOAA=", "sender": "bot", "message_type": "text", "content": "Hiiiii", "created_at": "2026-04-24T09:14:31.508469", "media_url": null, "media_mime_type": null}, {"id": 18251, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTFDODFDOEJCRjI4OUQzQUMyQwA=", "sender": "bot", "message_type": "text", "content": "Vc", "created_at": "2026-04-24T09:14:56.901227", "media_url": null, "media_mime_type": null}, {"id": 18252, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTM5ODg4NjgzREQwQkJBRkFENQA=", "sender": "bot", "message_type": "text", "content": "Jj", "created_at": "2026-04-24T09:15:00.047371", "media_url": null, "media_mime_type": null}, {"id": 18253, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTcyMkNGRjFCQkIwREJBNEJFQQA=", "sender": "bot", "message_type": "text", "content": "[Owner sent audio]", "created_at": "2026-04-24T09:15:04.701510", "media_url": null, "media_mime_type": null}, {"id": 18255, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQUFGQzZCRjMxQ0ZDQjcyMkVENAA=", "sender": "bot", "message_type": "text", "content": "Tiititititgi", "created_at": "2026-04-24T09:15:12.369834", "media_url": null, "media_mime_type": null}, {"id": 18256, "message_id": "meta_echo_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgARGBQyQTY5N0JDNkFFREYxQjI5NzAyNAA=", "sender": "bot", "message_type": "text", "content": "[Owner sent image]", "created_at": "2026-04-24T09:15:21.325214", "media_url": null, "media_mime_type": null}, {"id": 18258, "message_id": "owner_media_2740d721371e4a49aafae2ea44b0f1a0", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:** أجي لهنا، أجي لهنا.\n**Latin Script:** Aji l hna, aji l hna.\n\n**(English Translation: Come here, come here.)**", "created_at": "2026-04-24T09:15:34.487958", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5020/download", "media_mime_type": "video/webm"}, {"id": 18259, "message_id": "owner_media_8fe9d1a009dc42eda98557e1f8951779", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 70,\n \"issues\": [\"angle_limited\", \"partial_view\"]\n },\n \"visible_domain\": \"non_dental\",\n \"observations\": [\n {\n \"feature\": \"portrait\",\n \"evidence\": \"image shows a person's face from the shoulders up\",\n \"severity\": \"none\"\n }\n ],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"image does not show dental aspects\"\n },\n \"recommended_questions\": [\n \"What exactly concerns you most (color, alignment, pain, gums, other)?\",\n \"How long has this been present?\",\n \"Any pain, bleeding, swelling, fever, trauma, or sensitivity?\"\n ],\n \"needs_additional_inputs\": {\n \"value\": true,\n \"requested\": [\n \"front smile photo in good light\",\n \"close-up of upper/lower teeth\",\n \"left and right side views\"\n ]\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"safety_note_for_orchestrator\": \"AI image assessment only; not a diagnosis.\"\n}\n```", "created_at": "2026-04-24T09:15:54.953096", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/5021/download", "media_mime_type": "image/png"}, {"id": 18261, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUYwQjA4RDlEQTRFMjExNkFBRAA=", "sender": "user", "message_type": "text", "content": "Si lmanfaroti", "created_at": "2026-04-24T09:16:35.613516", "media_url": null, "media_mime_type": null}, {"id": 18262, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUYwQjA4RDlEQTRFMjExNkFBRAA=_4925", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-04-24T09:17:13.070240", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا ش كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟...
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[{"id": 7803, "message_id": "2 [{"id": 7803, "message_id": "2A0E0BCFA271949A96DB", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T22:45:37.537093", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1636/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7804, "message_id": "2A2AF189442E80737A71", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:37.720187", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1637/download", "media_mime_type": "image/jpeg"}, {"id": 7805, "message_id": "2A66A7516A440094E967", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:38.049446", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1638/download", "media_mime_type": "image/jpeg"}, {"id": 7806, "message_id": "2A29FB1A9C27AA832136", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:38.160481", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1639/download", "media_mime_type": "image/jpeg"}, {"id": 7807, "message_id": "2A71654A3ABA616A8E38", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T22:45:38.387804", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1640/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15233, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY1Q0I0OEU2ODNDMDZCMDUwMQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-14T00:52:17.570337", "media_url": null, "media_mime_type": null}, {"id": 15234, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTREN0U3MTQ5QjMxNzRBOThCOAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**فين أخويا هاني؟ مزيان؟ كلشي مزيان؟**\n**الحمد لله، الحمد لله، الحمد لله، كلشي بخير.**\n**أنت كولي يا خويا كي داير؟ واش راك مزيان ولا لا؟**\n**أنا بغيتك تكون مزيان.**", "created_at": "2026-04-14T00:53:44.959258", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/3924/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15235, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTREN0U3MTQ5QjMxNzRBOThCOAA=_4399", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-14T00:54:09.130635", "media_url": null, "media_mime_type": null}, {"id": 15236, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURDNUIxQjhEMzJFQUU5OEQyNAA=", "sender": "user", "message_type": "text", "content": "Haniliya", "created_at": "2026-04-14T00:56:37.786344", "media_url": null, "media_mime_type": null}, {"id": 15237, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURDNUIxQjhEMzJFQUU5OEQyNAA=_4602", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-04-14T00:56:48.531588", "media_url": null, "media_mime_type": null}, {"id": 17690, "message_id": "meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk0QUFCMkY2NTE2RUI3QThBQQA=", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-04-23T09:51:29.785228", "media_url": null, "media_mime_type": null}, {"id": 17691, "message_id": "bot_meta_950052238199168_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTk0QUFCMkY2NTE2RUI3QThBQQA=_7638", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-23T09:51:41.165171", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام 😊 كيفاش نقدر نعاونك اليوم؟
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[{"id": 6936, "message_id": "3 [{"id": 6936, "message_id": "3A5399DB7DC790DD5892", "sender": "user", "message_type": "text", "content": "https://www.instagram.com/reel/DPAKRNLjA56/?utm_source=ig_web_copy_link", "created_at": "2026-03-25T17:45:24.217415", "media_url": null, "media_mime_type": null}, {"id": 6937, "message_id": "bot_3A5399DB7DC790DD5892_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T17:45:37.414158", "media_url": null, "media_mime_type": null}, {"id": 7803, "message_id": "2A0E0BCFA271949A96DB", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T22:45:37.537093", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1636/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7804, "message_id": "2A2AF189442E80737A71", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:37.720187", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1637/download", "media_mime_type": "image/jpeg"}, {"id": 7805, "message_id": "2A66A7516A440094E967", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:38.049446", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1638/download", "media_mime_type": "image/jpeg"}, {"id": 7806, "message_id": "2A29FB1A9C27AA832136", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:38.160481", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1639/download", "media_mime_type": "image/jpeg"}, {"id": 7807, "message_id": "2A71654A3ABA616A8E38", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T22:45:38.387804", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1640/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15233, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY1Q0I0OEU2ODNDMDZCMDUwMQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-14T00:52:17.570337", "media_url": null, "media_mime_type": null}, {"id": 15234, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTREN0U3MTQ5QjMxNzRBOThCOAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**فين أخويا هاني؟ مزيان؟ كلشي مزيان؟**\n**الحمد لله، الحمد لله، الحمد لله، كلشي بخير.**\n**أنت كولي يا خويا كي داير؟ واش راك مزيان ولا لا؟**\n**أنا بغيتك تكون مزيان.**", "created_at": "2026-04-14T00:53:44.959258", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/3924/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15235, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTREN0U3MTQ5QjMxNzRBOThCOAA=_4399", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-14T00:54:09.130635", "media_url": null, "media_mime_type": null}, {"id": 15236, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURDNUIxQjhEMzJFQUU5OEQyNAA=", "sender": "user", "message_type": "text", "content": "Haniliya", "created_at": "2026-04-14T00:56:37.786344", "media_url": null, "media_mime_type": null}, {"id": 15237, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQURDNUIxQjhEMzJFQUU5OEQyNAA=_4602", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-04-14T00:56:48.531588", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا ش كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟...
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[{"id": 6929, "message_id": "3 [{"id": 6929, "message_id": "3EB0F75FD636990803A032", "sender": "user", "message_type": "text", "content": "https://admin.geniats.site/setup/bd6c06f2-23d9-4ea2-9435-74197a8b5ac0", "created_at": "2026-03-25T14:14:06.149007", "media_url": null, "media_mime_type": null}, {"id": 6930, "message_id": "bot_3EB0F75FD636990803A032_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T14:14:20.761252", "media_url": null, "media_mime_type": null}, {"id": 6936, "message_id": "3A5399DB7DC790DD5892", "sender": "user", "message_type": "text", "content": "https://www.instagram.com/reel/DPAKRNLjA56/?utm_source=ig_web_copy_link", "created_at": "2026-03-25T17:45:24.217415", "media_url": null, "media_mime_type": null}, {"id": 6937, "message_id": "bot_3A5399DB7DC790DD5892_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T17:45:37.414158", "media_url": null, "media_mime_type": null}, {"id": 7803, "message_id": "2A0E0BCFA271949A96DB", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T22:45:37.537093", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1636/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 7804, "message_id": "2A2AF189442E80737A71", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:37.720187", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1637/download", "media_mime_type": "image/jpeg"}, {"id": 7805, "message_id": "2A66A7516A440094E967", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:38.049446", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1638/download", "media_mime_type": "image/jpeg"}, {"id": 7806, "message_id": "2A29FB1A9C27AA832136", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-03-27T22:45:38.160481", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1639/download", "media_mime_type": "image/jpeg"}, {"id": 7807, "message_id": "2A71654A3ABA616A8E38", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-27T22:45:38.387804", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1640/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15233, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQUY1Q0I0OEU2ODNDMDZCMDUwMQA=", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-04-14T00:52:17.570337", "media_url": null, "media_mime_type": null}, {"id": 15234, "message_id": "meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTREN0U3MTQ5QjMxNzRBOThCOAA=", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**فين أخويا هاني؟ مزيان؟ كلشي مزيان؟**\n**الحمد لله، الحمد لله، الحمد لله، كلشي بخير.**\n**أنت كولي يا خويا كي داير؟ واش راك مزيان ولا لا؟**\n**أنا بغيتك تكون مزيان.**", "created_at": "2026-04-14T00:53:44.959258", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/3924/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15235, "message_id": "bot_meta_1131050983415192_wamid.HBgLMzM3NjY2NDg5NDIVAgASGBQzQTREN0U3MTQ5QjMxNzRBOThCOAA=_4399", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 كيفاش نقدر نعاونك اليوم؟", "created_at": "2026-04-14T00:54:09.130635", "media_url": null, "media_mime_type": null}]...
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بارك الله فيك، نتوما بخير؟ 😊 كيفاش نقدر نعاونك الي بارك الله فيك، نتوما بخير؟ 😊 كيفاش نقدر نعاونك اليوم؟...
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[{"id": 6791, "message_id": "3 [{"id": 6791, "message_id": "3A5E288157796F653971", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"gums appear red around the upper and lower teeth\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"tooth alignment issue\",\n \"evidence\": \"noticeable misalignment of the teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness of the gums around teeth\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"teeth appear misaligned\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"due to visible gum redness and potential inflammation\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"apparent misalignment of teeth observed\"\n }\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"visible redness on the gums\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"teeth misalignment\",\n \"evidence\": \"visible crowding of teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness on the gums\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"visible crowding of teeth\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"gum redness is apparent\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"visible crowding of teeth\"\n }\n ],\n \"no_apparent_issue\": {\n \"value\": false,", "created_at": "2026-03-23T19:01:43.561577", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1356/download", "media_mime_type": "image/jpeg"}, {"id": 6792, "message_id": "bot_3A5E288157796F653971_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T19:02:10.620688", "media_url": null, "media_mime_type": null}, {"id": 6793, "message_id": "3A27C94BA534806F22B7", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (Arabic script):\n\n**السلام عليكم أختي شيفاء، كيديرة بخير لاباس عليك؟ بخير؟ هانية؟ عواشرك مبركة أختي، تعيدي بالصحة والهنا. الله يحفظك. المهم أختي ديني فبالك وصافي. أختي شيفاء ما كرهتش نجي الجمعة إن شاء الله ياربي، إلا كنتي أختي الجمعة ما خداماش نجي نعمرها فبلاصتها. صافي أختي؟ الله يحفظك أختي شيفاء.**\n\n---\n\n**Latin Script Transcription:**\n\n\"Salam o alaikom khti Chifa, kidayra bikhir labas 3lik? bikhir? haniya? 3wachrek mbroka a khti, t3idi b seha o lhna. Lah ihfdek. Lmohim a khti dini f balek o safi. Khti Chifa makrehtch nji ljom3a nchaallah yarbi, ila knti khti ljom3a makhedmach nji n3merha f blast-ha. Safi a khti? Lah ihfdek a khti Chifa.\"", "created_at": "2026-03-23T19:42:12.692464", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1357/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6794, "message_id": "bot_3A27C94BA534806F22B7_707", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، بارك الله فيك، نتوما بخير؟ 😊 عواشرك مبروكة وتعيدي بالصحة والهنا. بالنسبة للجمعة، غادي نتأكد واش ممكن نجي ونعمرها فبلاصتها. شكرا بزاف على التواصل ديالك، والله يحفظك.", "created_at": "2026-03-23T19:42:40.414071", "media_url": null, "media_mime_type": null}, {"id": 6869, "message_id": "3AF7059F5CF2ACD2C7C8", "sender": "user", "message_type": "text", "content": "https://ma.nouveaudepart-ma.com/?utm_source=facebook&utm_medium=paid&utm_campaign=WEBI%2029%20ADS%20Maroc%20DOUAA%20ICIII&utm_term=Broad&utm_content=Vidéo%2014&fbadid=120240238453280225&fbc_id=120240227274330225&h_ad_id=120240238453280225&utm_id=120240227274490225&fbclid=PAaWdyZAQwpbtleHRuA2FlbQEwAGFkaWQBqy3cYs-j4XNydGMGYXBwX2lkDDI1NjI4MTA0MDU1OAABpzO4CosaovZDG6WKBljL07N0GuG7Xu-EdFxlHvENmg4l1dnDyLUIDLzQAHk3_aem_p64RW6VFTKacUlwy-JPQww", "created_at": "2026-03-25T11:27:41.428337", "media_url": null, "media_mime_type": null}, {"id": 6870, "message_id": "bot_3AF7059F5CF2ACD2C7C8_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T11:27:54.920852", "media_url": null, "media_mime_type": null}, {"id": 6923, "message_id": "3EB09C9DCEB71628CA53EE", "sender": "user", "message_type": "text", "content": "https://admin.geniats.site/setup/634cc447-41f9-4564-9930-9d98fa6fd304", "created_at": "2026-03-25T14:06:46.839441", "media_url": null, "media_mime_type": null}, {"id": 6924, "message_id": "bot_3EB09C9DCEB71628CA53EE_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T14:06:59.803201", "media_url": null, "media_mime_type": null}, {"id": 6929, "message_id": "3EB0F75FD636990803A032", "sender": "user", "message_type": "text", "content": "https://admin.geniats.site/setup/bd6c06f2-23d9-4ea2-9435-74197a8b5ac0", "created_at": "2026-03-25T14:14:06.149007", "media_url": null, "media_mime_type": null}, {"id": 6930, "message_id": "bot_3EB0F75FD636990803A032_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T14:14:20.761252", "media_url": null, "media_mime_type": null}, {"id": 6936, "message_id": "3A5399DB7DC790DD5892", "sender": "user", "message_type": "text", "content": "https://www.instagram.com/reel/DPAKRNLjA56/?utm_source=ig_web_copy_link", "created_at": "2026-03-25T17:45:24.217415", "media_url": null, "media_mime_type": null}, {"id": 6937, "message_id": "bot_3A5399DB7DC790DD5892_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T17:45:37.414158", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا ش كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟...
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[{"id": 6785, "message_id": "3 [{"id": 6785, "message_id": "3AFF619FA9D908CF059B", "sender": "user", "message_type": "text", "content": "Chof snani kfch dayrin", "created_at": "2026-03-23T17:20:18.518866", "media_url": null, "media_mime_type": null}, {"id": 6786, "message_id": "bot_3AFF619FA9D908CF059B_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T17:20:38.257387", "media_url": null, "media_mime_type": null}, {"id": 6791, "message_id": "3A5E288157796F653971", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"gums appear red around the upper and lower teeth\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"tooth alignment issue\",\n \"evidence\": \"noticeable misalignment of the teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness of the gums around teeth\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"teeth appear misaligned\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"due to visible gum redness and potential inflammation\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"apparent misalignment of teeth observed\"\n }\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"visible redness on the gums\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"teeth misalignment\",\n \"evidence\": \"visible crowding of teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness on the gums\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"visible crowding of teeth\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"gum redness is apparent\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"visible crowding of teeth\"\n }\n ],\n \"no_apparent_issue\": {\n \"value\": false,", "created_at": "2026-03-23T19:01:43.561577", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1356/download", "media_mime_type": "image/jpeg"}, {"id": 6792, "message_id": "bot_3A5E288157796F653971_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T19:02:10.620688", "media_url": null, "media_mime_type": null}, {"id": 6793, "message_id": "3A27C94BA534806F22B7", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (Arabic script):\n\n**السلام عليكم أختي شيفاء، كيديرة بخير لاباس عليك؟ بخير؟ هانية؟ عواشرك مبركة أختي، تعيدي بالصحة والهنا. الله يحفظك. المهم أختي ديني فبالك وصافي. أختي شيفاء ما كرهتش نجي الجمعة إن شاء الله ياربي، إلا كنتي أختي الجمعة ما خداماش نجي نعمرها فبلاصتها. صافي أختي؟ الله يحفظك أختي شيفاء.**\n\n---\n\n**Latin Script Transcription:**\n\n\"Salam o alaikom khti Chifa, kidayra bikhir labas 3lik? bikhir? haniya? 3wachrek mbroka a khti, t3idi b seha o lhna. Lah ihfdek. Lmohim a khti dini f balek o safi. Khti Chifa makrehtch nji ljom3a nchaallah yarbi, ila knti khti ljom3a makhedmach nji n3merha f blast-ha. Safi a khti? Lah ihfdek a khti Chifa.\"", "created_at": "2026-03-23T19:42:12.692464", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1357/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6794, "message_id": "bot_3A27C94BA534806F22B7_707", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، بارك الله فيك، نتوما بخير؟ 😊 عواشرك مبروكة وتعيدي بالصحة والهنا. بالنسبة للجمعة، غادي نتأكد واش ممكن نجي ونعمرها فبلاصتها. شكرا بزاف على التواصل ديالك، والله يحفظك.", "created_at": "2026-03-23T19:42:40.414071", "media_url": null, "media_mime_type": null}, {"id": 6869, "message_id": "3AF7059F5CF2ACD2C7C8", "sender": "user", "message_type": "text", "content": "https://ma.nouveaudepart-ma.com/?utm_source=facebook&utm_medium=paid&utm_campaign=WEBI%2029%20ADS%20Maroc%20DOUAA%20ICIII&utm_term=Broad&utm_content=Vidéo%2014&fbadid=120240238453280225&fbc_id=120240227274330225&h_ad_id=120240238453280225&utm_id=120240227274490225&fbclid=PAaWdyZAQwpbtleHRuA2FlbQEwAGFkaWQBqy3cYs-j4XNydGMGYXBwX2lkDDI1NjI4MTA0MDU1OAABpzO4CosaovZDG6WKBljL07N0GuG7Xu-EdFxlHvENmg4l1dnDyLUIDLzQAHk3_aem_p64RW6VFTKacUlwy-JPQww", "created_at": "2026-03-25T11:27:41.428337", "media_url": null, "media_mime_type": null}, {"id": 6870, "message_id": "bot_3AF7059F5CF2ACD2C7C8_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T11:27:54.920852", "media_url": null, "media_mime_type": null}, {"id": 6923, "message_id": "3EB09C9DCEB71628CA53EE", "sender": "user", "message_type": "text", "content": "https://admin.geniats.site/setup/634cc447-41f9-4564-9930-9d98fa6fd304", "created_at": "2026-03-25T14:06:46.839441", "media_url": null, "media_mime_type": null}, {"id": 6924, "message_id": "bot_3EB09C9DCEB71628CA53EE_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T14:06:59.803201", "media_url": null, "media_mime_type": null}, {"id": 6929, "message_id": "3EB0F75FD636990803A032", "sender": "user", "message_type": "text", "content": "https://admin.geniats.site/setup/bd6c06f2-23d9-4ea2-9435-74197a8b5ac0", "created_at": "2026-03-25T14:14:06.149007", "media_url": null, "media_mime_type": null}, {"id": 6930, "message_id": "bot_3EB0F75FD636990803A032_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T14:14:20.761252", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا ش كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟...
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[{"id": 6783, "message_id": "b [{"id": 6783, "message_id": "bot_3A0185AA399BC68BE315_9499", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ واش كاين شي حاجة أخرى نقدر نعاونك بها؟", "created_at": "2026-03-23T17:15:50.589747", "media_url": null, "media_mime_type": null}, {"id": 6784, "message_id": "3AAAE5A14B07078903D2", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: 1) What I can see:\n- The image shows teeth with noticeable redness and swelling in the gums.\n\n2) What this could indicate (non-diagnostic):\n- This might suggest gingivitis or another form of gum inflammation.\n\n3) What you can do now:\n- Maintain good oral hygiene by brushing and flossing regularly.\n- Consider using an antiseptic mouthwash.\n- Avoid irritating foods or habits (e.g., smoking).\n\n4) When to seek urgent care:\n- If there is severe pain, intense swelling, or bleeding that doesn't stop, seek immediate care.\n\n5) Disclaimer + consultation offer:\n- “I’m an AI assistant, not a medical professional. This is general guidance based on the image only and is not a diagnosis.”\n- “If you want, I can help you book a consultation now.”\n\nUser message context: 1) What I can see:\n- The image shows upper and lower teeth with visible redness and swelling of the gums. Some teeth appear to be misaligned or crowded.\n\n2) What this could indicate (non-diagnostic):\n- The redness and swelling could suggest gingivitis or gum inflammation. Tooth misalignment can be due to crowding or orthodontic issues.\n\n3) What you can do now:\n- Maintain good oral hygiene by brushing and flossing regularly to reduce plaque buildup.\n- Use a soft-bristled toothbrush to prevent further irritation.\n- Consider using an antiseptic mouthwash to help reduce gum inflammation.\n\n4) When to seek urgent care:\n- If you experience severe pain, heavy bleeding, or pus, seek dental care immediately.\n\n5) Disclaimer + consultation offer:\n- “I’m an AI assistant, not a medical professional. This is general guidance based on the image only and is not a diagnosis.”\n- “If you want, I can help you book a consultation now.”", "created_at": "2026-03-23T17:20:11.222346", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1352/download", "media_mime_type": "image/jpeg"}, {"id": 6785, "message_id": "3AFF619FA9D908CF059B", "sender": "user", "message_type": "text", "content": "Chof snani kfch dayrin", "created_at": "2026-03-23T17:20:18.518866", "media_url": null, "media_mime_type": null}, {"id": 6786, "message_id": "bot_3AFF619FA9D908CF059B_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T17:20:38.257387", "media_url": null, "media_mime_type": null}, {"id": 6791, "message_id": "3A5E288157796F653971", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"gums appear red around the upper and lower teeth\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"tooth alignment issue\",\n \"evidence\": \"noticeable misalignment of the teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness of the gums around teeth\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"teeth appear misaligned\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"due to visible gum redness and potential inflammation\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"apparent misalignment of teeth observed\"\n }\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"visible redness on the gums\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"teeth misalignment\",\n \"evidence\": \"visible crowding of teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness on the gums\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"visible crowding of teeth\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"gum redness is apparent\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"visible crowding of teeth\"\n }\n ],\n \"no_apparent_issue\": {\n \"value\": false,", "created_at": "2026-03-23T19:01:43.561577", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1356/download", "media_mime_type": "image/jpeg"}, {"id": 6792, "message_id": "bot_3A5E288157796F653971_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T19:02:10.620688", "media_url": null, "media_mime_type": null}, {"id": 6793, "message_id": "3A27C94BA534806F22B7", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (Arabic script):\n\n**السلام عليكم أختي شيفاء، كيديرة بخير لاباس عليك؟ بخير؟ هانية؟ عواشرك مبركة أختي، تعيدي بالصحة والهنا. الله يحفظك. المهم أختي ديني فبالك وصافي. أختي شيفاء ما كرهتش نجي الجمعة إن شاء الله ياربي، إلا كنتي أختي الجمعة ما خداماش نجي نعمرها فبلاصتها. صافي أختي؟ الله يحفظك أختي شيفاء.**\n\n---\n\n**Latin Script Transcription:**\n\n\"Salam o alaikom khti Chifa, kidayra bikhir labas 3lik? bikhir? haniya? 3wachrek mbroka a khti, t3idi b seha o lhna. Lah ihfdek. Lmohim a khti dini f balek o safi. Khti Chifa makrehtch nji ljom3a nchaallah yarbi, ila knti khti ljom3a makhedmach nji n3merha f blast-ha. Safi a khti? Lah ihfdek a khti Chifa.\"", "created_at": "2026-03-23T19:42:12.692464", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1357/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6794, "message_id": "bot_3A27C94BA534806F22B7_707", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، بارك الله فيك، نتوما بخير؟ 😊 عواشرك مبروكة وتعيدي بالصحة والهنا. بالنسبة للجمعة، غادي نتأكد واش ممكن نجي ونعمرها فبلاصتها. شكرا بزاف على التواصل ديالك، والله يحفظك.", "created_at": "2026-03-23T19:42:40.414071", "media_url": null, "media_mime_type": null}, {"id": 6869, "message_id": "3AF7059F5CF2ACD2C7C8", "sender": "user", "message_type": "text", "content": "https://ma.nouveaudepart-ma.com/?utm_source=facebook&utm_medium=paid&utm_campaign=WEBI%2029%20ADS%20Maroc%20DOUAA%20ICIII&utm_term=Broad&utm_content=Vidéo%2014&fbadid=120240238453280225&fbc_id=120240227274330225&h_ad_id=120240238453280225&utm_id=120240227274490225&fbclid=PAaWdyZAQwpbtleHRuA2FlbQEwAGFkaWQBqy3cYs-j4XNydGMGYXBwX2lkDDI1NjI4MTA0MDU1OAABpzO4CosaovZDG6WKBljL07N0GuG7Xu-EdFxlHvENmg4l1dnDyLUIDLzQAHk3_aem_p64RW6VFTKacUlwy-JPQww", "created_at": "2026-03-25T11:27:41.428337", "media_url": null, "media_mime_type": null}, {"id": 6870, "message_id": "bot_3AF7059F5CF2ACD2C7C8_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T11:27:54.920852", "media_url": null, "media_mime_type": null}, {"id": 6923, "message_id": "3EB09C9DCEB71628CA53EE", "sender": "user", "message_type": "text", "content": "https://admin.geniats.site/setup/634cc447-41f9-4564-9930-9d98fa6fd304", "created_at": "2026-03-25T14:06:46.839441", "media_url": null, "media_mime_type": null}, {"id": 6924, "message_id": "bot_3EB09C9DCEB71628CA53EE_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T14:06:59.803201", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا ش كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟...
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[{"id": 6761, "message_id": "b [{"id": 6761, "message_id": "bot_3AE7AF717FAA969730E9_2670", "sender": "bot", "message_type": "text", "content": "Bonjour Amine 😊 Merci pour ton message. Pour confirmer, tu souhaites réserver un rendez-vous pour demain. À quelle heure préfères-tu qu'on fixe l'appel ?", "created_at": "2026-03-22T01:29:21.053306", "media_url": null, "media_mime_type": null}, {"id": 6782, "message_id": "3A0185AA399BC68BE315", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم، صافا مزيان؟ كلشي مزيان؟", "created_at": "2026-03-23T17:15:31.506197", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1351/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6783, "message_id": "bot_3A0185AA399BC68BE315_9499", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ واش كاين شي حاجة أخرى نقدر نعاونك بها؟", "created_at": "2026-03-23T17:15:50.589747", "media_url": null, "media_mime_type": null}, {"id": 6784, "message_id": "3AAAE5A14B07078903D2", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: 1) What I can see:\n- The image shows teeth with noticeable redness and swelling in the gums.\n\n2) What this could indicate (non-diagnostic):\n- This might suggest gingivitis or another form of gum inflammation.\n\n3) What you can do now:\n- Maintain good oral hygiene by brushing and flossing regularly.\n- Consider using an antiseptic mouthwash.\n- Avoid irritating foods or habits (e.g., smoking).\n\n4) When to seek urgent care:\n- If there is severe pain, intense swelling, or bleeding that doesn't stop, seek immediate care.\n\n5) Disclaimer + consultation offer:\n- “I’m an AI assistant, not a medical professional. This is general guidance based on the image only and is not a diagnosis.”\n- “If you want, I can help you book a consultation now.”\n\nUser message context: 1) What I can see:\n- The image shows upper and lower teeth with visible redness and swelling of the gums. Some teeth appear to be misaligned or crowded.\n\n2) What this could indicate (non-diagnostic):\n- The redness and swelling could suggest gingivitis or gum inflammation. Tooth misalignment can be due to crowding or orthodontic issues.\n\n3) What you can do now:\n- Maintain good oral hygiene by brushing and flossing regularly to reduce plaque buildup.\n- Use a soft-bristled toothbrush to prevent further irritation.\n- Consider using an antiseptic mouthwash to help reduce gum inflammation.\n\n4) When to seek urgent care:\n- If you experience severe pain, heavy bleeding, or pus, seek dental care immediately.\n\n5) Disclaimer + consultation offer:\n- “I’m an AI assistant, not a medical professional. This is general guidance based on the image only and is not a diagnosis.”\n- “If you want, I can help you book a consultation now.”", "created_at": "2026-03-23T17:20:11.222346", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1352/download", "media_mime_type": "image/jpeg"}, {"id": 6785, "message_id": "3AFF619FA9D908CF059B", "sender": "user", "message_type": "text", "content": "Chof snani kfch dayrin", "created_at": "2026-03-23T17:20:18.518866", "media_url": null, "media_mime_type": null}, {"id": 6786, "message_id": "bot_3AFF619FA9D908CF059B_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T17:20:38.257387", "media_url": null, "media_mime_type": null}, {"id": 6791, "message_id": "3A5E288157796F653971", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"gums appear red around the upper and lower teeth\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"tooth alignment issue\",\n \"evidence\": \"noticeable misalignment of the teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness of the gums around teeth\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"teeth appear misaligned\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"due to visible gum redness and potential inflammation\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"apparent misalignment of teeth observed\"\n }\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"visible redness on the gums\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"teeth misalignment\",\n \"evidence\": \"visible crowding of teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness on the gums\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"visible crowding of teeth\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"gum redness is apparent\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"visible crowding of teeth\"\n }\n ],\n \"no_apparent_issue\": {\n \"value\": false,", "created_at": "2026-03-23T19:01:43.561577", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1356/download", "media_mime_type": "image/jpeg"}, {"id": 6792, "message_id": "bot_3A5E288157796F653971_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T19:02:10.620688", "media_url": null, "media_mime_type": null}, {"id": 6793, "message_id": "3A27C94BA534806F22B7", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (Arabic script):\n\n**السلام عليكم أختي شيفاء، كيديرة بخير لاباس عليك؟ بخير؟ هانية؟ عواشرك مبركة أختي، تعيدي بالصحة والهنا. الله يحفظك. المهم أختي ديني فبالك وصافي. أختي شيفاء ما كرهتش نجي الجمعة إن شاء الله ياربي، إلا كنتي أختي الجمعة ما خداماش نجي نعمرها فبلاصتها. صافي أختي؟ الله يحفظك أختي شيفاء.**\n\n---\n\n**Latin Script Transcription:**\n\n\"Salam o alaikom khti Chifa, kidayra bikhir labas 3lik? bikhir? haniya? 3wachrek mbroka a khti, t3idi b seha o lhna. Lah ihfdek. Lmohim a khti dini f balek o safi. Khti Chifa makrehtch nji ljom3a nchaallah yarbi, ila knti khti ljom3a makhedmach nji n3merha f blast-ha. Safi a khti? Lah ihfdek a khti Chifa.\"", "created_at": "2026-03-23T19:42:12.692464", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1357/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6794, "message_id": "bot_3A27C94BA534806F22B7_707", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، بارك الله فيك، نتوما بخير؟ 😊 عواشرك مبروكة وتعيدي بالصحة والهنا. بالنسبة للجمعة، غادي نتأكد واش ممكن نجي ونعمرها فبلاصتها. شكرا بزاف على التواصل ديالك، والله يحفظك.", "created_at": "2026-03-23T19:42:40.414071", "media_url": null, "media_mime_type": null}, {"id": 6869, "message_id": "3AF7059F5CF2ACD2C7C8", "sender": "user", "message_type": "text", "content": "https://ma.nouveaudepart-ma.com/?utm_source=facebook&utm_medium=paid&utm_campaign=WEBI%2029%20ADS%20Maroc%20DOUAA%20ICIII&utm_term=Broad&utm_content=Vidéo%2014&fbadid=120240238453280225&fbc_id=120240227274330225&h_ad_id=120240238453280225&utm_id=120240227274490225&fbclid=PAaWdyZAQwpbtleHRuA2FlbQEwAGFkaWQBqy3cYs-j4XNydGMGYXBwX2lkDDI1NjI4MTA0MDU1OAABpzO4CosaovZDG6WKBljL07N0GuG7Xu-EdFxlHvENmg4l1dnDyLUIDLzQAHk3_aem_p64RW6VFTKacUlwy-JPQww", "created_at": "2026-03-25T11:27:41.428337", "media_url": null, "media_mime_type": null}, {"id": 6870, "message_id": "bot_3AF7059F5CF2ACD2C7C8_8439", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟", "created_at": "2026-03-25T11:27:54.920852", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا ش كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك أو كيفاش نقدر نعاونك؟...
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[{"id": 6759, "message_id": "b [{"id": 6759, "message_id": "bot_3A208D7D623FE6703C16_4831", "sender": "bot", "message_type": "text", "content": "Bonjour Amine 😊 Pas de souci, on peut ajuster le timing de l'appel. Quel créneau te conviendrait mieux pour demain ?", "created_at": "2026-03-22T01:28:20.477284", "media_url": null, "media_mime_type": null}, {"id": 6760, "message_id": "3AE7AF717FAA969730E9", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio:\n\n\"Hi, how are you doing? Doing good. Thanks so much. I would like to have like, to book an appointment tomorrow. Thank you so much. Have a nice day. Thank you.\"", "created_at": "2026-03-22T01:29:07.005315", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1345/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6761, "message_id": "bot_3AE7AF717FAA969730E9_2670", "sender": "bot", "message_type": "text", "content": "Bonjour Amine 😊 Merci pour ton message. Pour confirmer, tu souhaites réserver un rendez-vous pour demain. À quelle heure préfères-tu qu'on fixe l'appel ?", "created_at": "2026-03-22T01:29:21.053306", "media_url": null, "media_mime_type": null}, {"id": 6782, "message_id": "3A0185AA399BC68BE315", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم، صافا مزيان؟ كلشي مزيان؟", "created_at": "2026-03-23T17:15:31.506197", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1351/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6783, "message_id": "bot_3A0185AA399BC68BE315_9499", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ واش كاين شي حاجة أخرى نقدر نعاونك بها؟", "created_at": "2026-03-23T17:15:50.589747", "media_url": null, "media_mime_type": null}, {"id": 6784, "message_id": "3AAAE5A14B07078903D2", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: 1) What I can see:\n- The image shows teeth with noticeable redness and swelling in the gums.\n\n2) What this could indicate (non-diagnostic):\n- This might suggest gingivitis or another form of gum inflammation.\n\n3) What you can do now:\n- Maintain good oral hygiene by brushing and flossing regularly.\n- Consider using an antiseptic mouthwash.\n- Avoid irritating foods or habits (e.g., smoking).\n\n4) When to seek urgent care:\n- If there is severe pain, intense swelling, or bleeding that doesn't stop, seek immediate care.\n\n5) Disclaimer + consultation offer:\n- “I’m an AI assistant, not a medical professional. This is general guidance based on the image only and is not a diagnosis.”\n- “If you want, I can help you book a consultation now.”\n\nUser message context: 1) What I can see:\n- The image shows upper and lower teeth with visible redness and swelling of the gums. Some teeth appear to be misaligned or crowded.\n\n2) What this could indicate (non-diagnostic):\n- The redness and swelling could suggest gingivitis or gum inflammation. Tooth misalignment can be due to crowding or orthodontic issues.\n\n3) What you can do now:\n- Maintain good oral hygiene by brushing and flossing regularly to reduce plaque buildup.\n- Use a soft-bristled toothbrush to prevent further irritation.\n- Consider using an antiseptic mouthwash to help reduce gum inflammation.\n\n4) When to seek urgent care:\n- If you experience severe pain, heavy bleeding, or pus, seek dental care immediately.\n\n5) Disclaimer + consultation offer:\n- “I’m an AI assistant, not a medical professional. This is general guidance based on the image only and is not a diagnosis.”\n- “If you want, I can help you book a consultation now.”", "created_at": "2026-03-23T17:20:11.222346", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1352/download", "media_mime_type": "image/jpeg"}, {"id": 6785, "message_id": "3AFF619FA9D908CF059B", "sender": "user", "message_type": "text", "content": "Chof snani kfch dayrin", "created_at": "2026-03-23T17:20:18.518866", "media_url": null, "media_mime_type": null}, {"id": 6786, "message_id": "bot_3AFF619FA9D908CF059B_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T17:20:38.257387", "media_url": null, "media_mime_type": null}, {"id": 6791, "message_id": "3A5E288157796F653971", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"gums appear red around the upper and lower teeth\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"tooth alignment issue\",\n \"evidence\": \"noticeable misalignment of the teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness of the gums around teeth\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"teeth appear misaligned\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"due to visible gum redness and potential inflammation\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"apparent misalignment of teeth observed\"\n }\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"visible redness on the gums\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"teeth misalignment\",\n \"evidence\": \"visible crowding of teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness on the gums\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"visible crowding of teeth\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"gum redness is apparent\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"visible crowding of teeth\"\n }\n ],\n \"no_apparent_issue\": {\n \"value\": false,", "created_at": "2026-03-23T19:01:43.561577", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1356/download", "media_mime_type": "image/jpeg"}, {"id": 6792, "message_id": "bot_3A5E288157796F653971_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T19:02:10.620688", "media_url": null, "media_mime_type": null}, {"id": 6793, "message_id": "3A27C94BA534806F22B7", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (Arabic script):\n\n**السلام عليكم أختي شيفاء، كيديرة بخير لاباس عليك؟ بخير؟ هانية؟ عواشرك مبركة أختي، تعيدي بالصحة والهنا. الله يحفظك. المهم أختي ديني فبالك وصافي. أختي شيفاء ما كرهتش نجي الجمعة إن شاء الله ياربي، إلا كنتي أختي الجمعة ما خداماش نجي نعمرها فبلاصتها. صافي أختي؟ الله يحفظك أختي شيفاء.**\n\n---\n\n**Latin Script Transcription:**\n\n\"Salam o alaikom khti Chifa, kidayra bikhir labas 3lik? bikhir? haniya? 3wachrek mbroka a khti, t3idi b seha o lhna. Lah ihfdek. Lmohim a khti dini f balek o safi. Khti Chifa makrehtch nji ljom3a nchaallah yarbi, ila knti khti ljom3a makhedmach nji n3merha f blast-ha. Safi a khti? Lah ihfdek a khti Chifa.\"", "created_at": "2026-03-23T19:42:12.692464", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1357/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6794, "message_id": "bot_3A27C94BA534806F22B7_707", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، بارك الله فيك، نتوما بخير؟ 😊 عواشرك مبروكة وتعيدي بالصحة والهنا. بالنسبة للجمعة، غادي نتأكد واش ممكن نجي ونعمرها فبلاصتها. شكرا بزاف على التواصل ديالك، والله يحفظك.", "created_at": "2026-03-23T19:42:40.414071", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، بارك الله فيك، نتوما بخي وعليكم السلام ورحمة الله، بارك الله فيك، نتوما بخير؟ 😊 عواشرك مبروكة وتعيدي بالصحة والهنا. بالنسبة للجمعة، غادي نتأكد واش ممكن نجي ونعمرها فبلاصتها. شكرا بزاف على التواصل ديالك، والله يحفظك....
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[{"id": 6757, "message_id": "b [{"id": 6757, "message_id": "bot_3A064AC733199F4DC150_3912", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟ إذا كان عندك شي تغيير في الموعد أو شي حاجة أخرى، قولي ليا باش نكونو على نفس الصفحة. 😊", "created_at": "2026-03-22T01:26:43.865548", "media_url": null, "media_mime_type": null}, {"id": 6758, "message_id": "3A208D7D623FE6703C16", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio, which features a mix of French and Moroccan Darija:\n\n**Latin Script:**\n\"Bonjour, kidayrin ça va ? Euh, j'espère que ça va bien. Euh, bghit ghir nchouf m3ak ila nbedlou le timing dyal rdv s'il vous plaît. Wach momkin ?\"\n\n**Arabic Script (Darija) with French:**\n\"Bonjour، كيديرين ça va؟ Euh، j'espère que ça va bien. Euh، بغيت غير نشوف معاك إلى نبدلو le timing ديال rdv s'il vous plaît. واش ممكن؟\"\n\n**Translation (for context):**\n\"Hello, how are you all doing? Is everything okay? Uh, I hope you are doing well. Uh, I just wanted to see with you if we could change the timing of the appointment please. Is it possible?\"", "created_at": "2026-03-22T01:28:00.944885", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1344/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6759, "message_id": "bot_3A208D7D623FE6703C16_4831", "sender": "bot", "message_type": "text", "content": "Bonjour Amine 😊 Pas de souci, on peut ajuster le timing de l'appel. Quel créneau te conviendrait mieux pour demain ?", "created_at": "2026-03-22T01:28:20.477284", "media_url": null, "media_mime_type": null}, {"id": 6760, "message_id": "3AE7AF717FAA969730E9", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio:\n\n\"Hi, how are you doing? Doing good. Thanks so much. I would like to have like, to book an appointment tomorrow. Thank you so much. Have a nice day. Thank you.\"", "created_at": "2026-03-22T01:29:07.005315", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1345/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6761, "message_id": "bot_3AE7AF717FAA969730E9_2670", "sender": "bot", "message_type": "text", "content": "Bonjour Amine 😊 Merci pour ton message. Pour confirmer, tu souhaites réserver un rendez-vous pour demain. À quelle heure préfères-tu qu'on fixe l'appel ?", "created_at": "2026-03-22T01:29:21.053306", "media_url": null, "media_mime_type": null}, {"id": 6782, "message_id": "3A0185AA399BC68BE315", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم، صافا مزيان؟ كلشي مزيان؟", "created_at": "2026-03-23T17:15:31.506197", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1351/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6783, "message_id": "bot_3A0185AA399BC68BE315_9499", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ واش كاين شي حاجة أخرى نقدر نعاونك بها؟", "created_at": "2026-03-23T17:15:50.589747", "media_url": null, "media_mime_type": null}, {"id": 6784, "message_id": "3AAAE5A14B07078903D2", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: 1) What I can see:\n- The image shows teeth with noticeable redness and swelling in the gums.\n\n2) What this could indicate (non-diagnostic):\n- This might suggest gingivitis or another form of gum inflammation.\n\n3) What you can do now:\n- Maintain good oral hygiene by brushing and flossing regularly.\n- Consider using an antiseptic mouthwash.\n- Avoid irritating foods or habits (e.g., smoking).\n\n4) When to seek urgent care:\n- If there is severe pain, intense swelling, or bleeding that doesn't stop, seek immediate care.\n\n5) Disclaimer + consultation offer:\n- “I’m an AI assistant, not a medical professional. This is general guidance based on the image only and is not a diagnosis.”\n- “If you want, I can help you book a consultation now.”\n\nUser message context: 1) What I can see:\n- The image shows upper and lower teeth with visible redness and swelling of the gums. Some teeth appear to be misaligned or crowded.\n\n2) What this could indicate (non-diagnostic):\n- The redness and swelling could suggest gingivitis or gum inflammation. Tooth misalignment can be due to crowding or orthodontic issues.\n\n3) What you can do now:\n- Maintain good oral hygiene by brushing and flossing regularly to reduce plaque buildup.\n- Use a soft-bristled toothbrush to prevent further irritation.\n- Consider using an antiseptic mouthwash to help reduce gum inflammation.\n\n4) When to seek urgent care:\n- If you experience severe pain, heavy bleeding, or pus, seek dental care immediately.\n\n5) Disclaimer + consultation offer:\n- “I’m an AI assistant, not a medical professional. This is general guidance based on the image only and is not a diagnosis.”\n- “If you want, I can help you book a consultation now.”", "created_at": "2026-03-23T17:20:11.222346", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1352/download", "media_mime_type": "image/jpeg"}, {"id": 6785, "message_id": "3AFF619FA9D908CF059B", "sender": "user", "message_type": "text", "content": "Chof snani kfch dayrin", "created_at": "2026-03-23T17:20:18.518866", "media_url": null, "media_mime_type": null}, {"id": 6786, "message_id": "bot_3AFF619FA9D908CF059B_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T17:20:38.257387", "media_url": null, "media_mime_type": null}, {"id": 6791, "message_id": "3A5E288157796F653971", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"gums appear red around the upper and lower teeth\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"tooth alignment issue\",\n \"evidence\": \"noticeable misalignment of the teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness of the gums around teeth\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"teeth appear misaligned\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"due to visible gum redness and potential inflammation\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"apparent misalignment of teeth observed\"\n }\n\nUser message context: ```json\n{\n \"analysis_version\": \"1.0\",\n \"image_quality\": {\n \"score\": 85,\n \"issues\": []\n },\n \"visible_domain\": \"dental\",\n \"observations\": [\n {\n \"feature\": \"gum redness\",\n \"evidence\": \"visible redness on the gums\",\n \"severity\": \"moderate\"\n },\n {\n \"feature\": \"teeth misalignment\",\n \"evidence\": \"visible crowding of teeth\",\n \"severity\": \"moderate\"\n }\n ],\n \"possible_concerns\": [\n {\n \"label\": \"gum_inflammation\",\n \"confidence\": 0.8,\n \"basis\": \"visible redness on the gums\",\n \"non_diagnostic\": true\n },\n {\n \"label\": \"alignment_irregularity\",\n \"confidence\": 0.9,\n \"basis\": \"visible crowding of teeth\",\n \"non_diagnostic\": true\n }\n ],\n \"service_candidates\": [\n {\n \"service_code\": \"periodontal_consult\",\n \"confidence\": 0.8,\n \"reason\": \"gum redness is apparent\"\n },\n {\n \"service_code\": \"orthodontics\",\n \"confidence\": 0.9,\n \"reason\": \"visible crowding of teeth\"\n }\n ],\n \"no_apparent_issue\": {\n \"value\": false,", "created_at": "2026-03-23T19:01:43.561577", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1356/download", "media_mime_type": "image/jpeg"}, {"id": 6792, "message_id": "bot_3A5E288157796F653971_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T19:02:10.620688", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر تو كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟...
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[{"id": 6755, "message_id": "3 [{"id": 6755, "message_id": "3AC33E4B7E82A6C70A64", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script and Latin script):\n\n**Arabic Script:**\n\"نتينا مزيان، وكلشي مزيان. دونك ماعرفتش صراحة غدا الصباح، واش غانكون مرتاح ولا لا، صراحة ماعرفتش.\"\n\n**Latin Script:**\n\"Ntina mzyan, w kolchi mzyan. Donc ma3reftch saraha gheda sbeh, wach ghan koun mertah wla la, saraha ma3reftch.\"", "created_at": "2026-03-22T01:25:37.395225", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1342/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6756, "message_id": "3A064AC733199F4DC150", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n**إنتينة مزيان، وكلشي مزيان، دبا ما عرفت صراحة واش غدا صباح واش غنكون مرتاح ولا لا، صراحة ما عرفتش.**\n\n***\n\n**Latin script transcription (for reference):**\n*Intina mzyan, w kolchi mzyan, daba ma 3reft saraha wach ghadda sbah wach ghan kon mertah wala la, saraha ma 3reftch.*", "created_at": "2026-03-22T01:26:23.677565", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1343/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6757, "message_id": "bot_3A064AC733199F4DC150_3912", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟ إذا كان عندك شي تغيير في الموعد أو شي حاجة أخرى، قولي ليا باش نكونو على نفس الصفحة. 😊", "created_at": "2026-03-22T01:26:43.865548", "media_url": null, "media_mime_type": null}, {"id": 6758, "message_id": "3A208D7D623FE6703C16", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio, which features a mix of French and Moroccan Darija:\n\n**Latin Script:**\n\"Bonjour, kidayrin ça va ? Euh, j'espère que ça va bien. Euh, bghit ghir nchouf m3ak ila nbedlou le timing dyal rdv s'il vous plaît. Wach momkin ?\"\n\n**Arabic Script (Darija) with French:**\n\"Bonjour، كيديرين ça va؟ Euh، j'espère que ça va bien. Euh، بغيت غير نشوف معاك إلى نبدلو le timing ديال rdv s'il vous plaît. واش ممكن؟\"\n\n**Translation (for context):**\n\"Hello, how are you all doing? Is everything okay? Uh, I hope you are doing well. Uh, I just wanted to see with you if we could change the timing of the appointment please. Is it possible?\"", "created_at": "2026-03-22T01:28:00.944885", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1344/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6759, "message_id": "bot_3A208D7D623FE6703C16_4831", "sender": "bot", "message_type": "text", "content": "Bonjour Amine 😊 Pas de souci, on peut ajuster le timing de l'appel. Quel créneau te conviendrait mieux pour demain ?", "created_at": "2026-03-22T01:28:20.477284", "media_url": null, "media_mime_type": null}, {"id": 6760, "message_id": "3AE7AF717FAA969730E9", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio:\n\n\"Hi, how are you doing? Doing good. Thanks so much. I would like to have like, to book an appointment tomorrow. Thank you so much. Have a nice day. Thank you.\"", "created_at": "2026-03-22T01:29:07.005315", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1345/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6761, "message_id": "bot_3AE7AF717FAA969730E9_2670", "sender": "bot", "message_type": "text", "content": "Bonjour Amine 😊 Merci pour ton message. Pour confirmer, tu souhaites réserver un rendez-vous pour demain. À quelle heure préfères-tu qu'on fixe l'appel ?", "created_at": "2026-03-22T01:29:21.053306", "media_url": null, "media_mime_type": null}, {"id": 6782, "message_id": "3A0185AA399BC68BE315", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم، صافا مزيان؟ كلشي مزيان؟", "created_at": "2026-03-23T17:15:31.506197", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1351/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6783, "message_id": "bot_3A0185AA399BC68BE315_9499", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ واش كاين شي حاجة أخرى نقدر نعاونك بها؟", "created_at": "2026-03-23T17:15:50.589747", "media_url": null, "media_mime_type": null}, {"id": 6784, "message_id": "3AAAE5A14B07078903D2", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: 1) What I can see:\n- The image shows teeth with noticeable redness and swelling in the gums.\n\n2) What this could indicate (non-diagnostic):\n- This might suggest gingivitis or another form of gum inflammation.\n\n3) What you can do now:\n- Maintain good oral hygiene by brushing and flossing regularly.\n- Consider using an antiseptic mouthwash.\n- Avoid irritating foods or habits (e.g., smoking).\n\n4) When to seek urgent care:\n- If there is severe pain, intense swelling, or bleeding that doesn't stop, seek immediate care.\n\n5) Disclaimer + consultation offer:\n- “I’m an AI assistant, not a medical professional. This is general guidance based on the image only and is not a diagnosis.”\n- “If you want, I can help you book a consultation now.”\n\nUser message context: 1) What I can see:\n- The image shows upper and lower teeth with visible redness and swelling of the gums. Some teeth appear to be misaligned or crowded.\n\n2) What this could indicate (non-diagnostic):\n- The redness and swelling could suggest gingivitis or gum inflammation. Tooth misalignment can be due to crowding or orthodontic issues.\n\n3) What you can do now:\n- Maintain good oral hygiene by brushing and flossing regularly to reduce plaque buildup.\n- Use a soft-bristled toothbrush to prevent further irritation.\n- Consider using an antiseptic mouthwash to help reduce gum inflammation.\n\n4) When to seek urgent care:\n- If you experience severe pain, heavy bleeding, or pus, seek dental care immediately.\n\n5) Disclaimer + consultation offer:\n- “I’m an AI assistant, not a medical professional. This is general guidance based on the image only and is not a diagnosis.”\n- “If you want, I can help you book a consultation now.”", "created_at": "2026-03-23T17:20:11.222346", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1352/download", "media_mime_type": "image/jpeg"}, {"id": 6785, "message_id": "3AFF619FA9D908CF059B", "sender": "user", "message_type": "text", "content": "Chof snani kfch dayrin", "created_at": "2026-03-23T17:20:18.518866", "media_url": null, "media_mime_type": null}, {"id": 6786, "message_id": "bot_3AFF619FA9D908CF059B_5520", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-23T17:20:38.257387", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر تو كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟...
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[{"id": 6752, "message_id": "b [{"id": 6752, "message_id": "bot_3A23504841B27800C899_7085", "sender": "bot", "message_type": "text", "content": "غدا على الساعة 10 صباحًا غادي نتصلو بيك إن شاء الله. باش نكملو الإجراءات، واش ممكن تقولي ليا الإسم ديالك؟ 😊", "created_at": "2026-03-22T01:24:26.896541", "media_url": null, "media_mime_type": null}, {"id": 6753, "message_id": "3ACEFD3D356AF14704ED", "sender": "user", "message_type": "text", "content": "Amine", "created_at": "2026-03-22T01:24:37.749688", "media_url": null, "media_mime_type": null}, {"id": 6754, "message_id": "bot_3ACEFD3D356AF14704ED_8774", "sender": "bot", "message_type": "text", "content": "شكرا بزاف، أمين 😊 فريقنا غادي يتواصل معاك غدا على الساعة 10 صباحًا. إلى اللقاء ونتمنى لك نهار موفق!", "created_at": "2026-03-22T01:24:48.547673", "media_url": null, "media_mime_type": null}, {"id": 6755, "message_id": "3AC33E4B7E82A6C70A64", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script and Latin script):\n\n**Arabic Script:**\n\"نتينا مزيان، وكلشي مزيان. دونك ماعرفتش صراحة غدا الصباح، واش غانكون مرتاح ولا لا، صراحة ماعرفتش.\"\n\n**Latin Script:**\n\"Ntina mzyan, w kolchi mzyan. Donc ma3reftch saraha gheda sbeh, wach ghan koun mertah wla la, saraha ma3reftch.\"", "created_at": "2026-03-22T01:25:37.395225", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1342/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6756, "message_id": "3A064AC733199F4DC150", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n**إنتينة مزيان، وكلشي مزيان، دبا ما عرفت صراحة واش غدا صباح واش غنكون مرتاح ولا لا، صراحة ما عرفتش.**\n\n***\n\n**Latin script transcription (for reference):**\n*Intina mzyan, w kolchi mzyan, daba ma 3reft saraha wach ghadda sbah wach ghan kon mertah wala la, saraha ma 3reftch.*", "created_at": "2026-03-22T01:26:23.677565", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1343/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6757, "message_id": "bot_3A064AC733199F4DC150_3912", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟ إذا كان عندك شي تغيير في الموعد أو شي حاجة أخرى، قولي ليا باش نكونو على نفس الصفحة. 😊", "created_at": "2026-03-22T01:26:43.865548", "media_url": null, "media_mime_type": null}, {"id": 6758, "message_id": "3A208D7D623FE6703C16", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio, which features a mix of French and Moroccan Darija:\n\n**Latin Script:**\n\"Bonjour, kidayrin ça va ? Euh, j'espère que ça va bien. Euh, bghit ghir nchouf m3ak ila nbedlou le timing dyal rdv s'il vous plaît. Wach momkin ?\"\n\n**Arabic Script (Darija) with French:**\n\"Bonjour، كيديرين ça va؟ Euh، j'espère que ça va bien. Euh، بغيت غير نشوف معاك إلى نبدلو le timing ديال rdv s'il vous plaît. واش ممكن؟\"\n\n**Translation (for context):**\n\"Hello, how are you all doing? Is everything okay? Uh, I hope you are doing well. Uh, I just wanted to see with you if we could change the timing of the appointment please. Is it possible?\"", "created_at": "2026-03-22T01:28:00.944885", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1344/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6759, "message_id": "bot_3A208D7D623FE6703C16_4831", "sender": "bot", "message_type": "text", "content": "Bonjour Amine 😊 Pas de souci, on peut ajuster le timing de l'appel. Quel créneau te conviendrait mieux pour demain ?", "created_at": "2026-03-22T01:28:20.477284", "media_url": null, "media_mime_type": null}, {"id": 6760, "message_id": "3AE7AF717FAA969730E9", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio:\n\n\"Hi, how are you doing? Doing good. Thanks so much. I would like to have like, to book an appointment tomorrow. Thank you so much. Have a nice day. Thank you.\"", "created_at": "2026-03-22T01:29:07.005315", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1345/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6761, "message_id": "bot_3AE7AF717FAA969730E9_2670", "sender": "bot", "message_type": "text", "content": "Bonjour Amine 😊 Merci pour ton message. Pour confirmer, tu souhaites réserver un rendez-vous pour demain. À quelle heure préfères-tu qu'on fixe l'appel ?", "created_at": "2026-03-22T01:29:21.053306", "media_url": null, "media_mime_type": null}, {"id": 6782, "message_id": "3A0185AA399BC68BE315", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم، صافا مزيان؟ كلشي مزيان؟", "created_at": "2026-03-23T17:15:31.506197", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1351/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6783, "message_id": "bot_3A0185AA399BC68BE315_9499", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ واش كاين شي حاجة أخرى نقدر نعاونك بها؟", "created_at": "2026-03-23T17:15:50.589747", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخ وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟ واش كاين شي حاجة أخرى نقدر نعاونك بها؟...
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[{"id": 6750, "message_id": "b [{"id": 6750, "message_id": "bot_3AE1D98B750F4332DB48_9203", "sender": "bot", "message_type": "text", "content": "مزيان، غدا الصباح. واش كيناسبك شي ساعة محددة باش نتصلو بيك؟ 😊", "created_at": "2026-03-22T01:23:58.032926", "media_url": null, "media_mime_type": null}, {"id": 6751, "message_id": "3A23504841B27800C899", "sender": "user", "message_type": "text", "content": "10", "created_at": "2026-03-22T01:24:11.863887", "media_url": null, "media_mime_type": null}, {"id": 6752, "message_id": "bot_3A23504841B27800C899_7085", "sender": "bot", "message_type": "text", "content": "غدا على الساعة 10 صباحًا غادي نتصلو بيك إن شاء الله. باش نكملو الإجراءات، واش ممكن تقولي ليا الإسم ديالك؟ 😊", "created_at": "2026-03-22T01:24:26.896541", "media_url": null, "media_mime_type": null}, {"id": 6753, "message_id": "3ACEFD3D356AF14704ED", "sender": "user", "message_type": "text", "content": "Amine", "created_at": "2026-03-22T01:24:37.749688", "media_url": null, "media_mime_type": null}, {"id": 6754, "message_id": "bot_3ACEFD3D356AF14704ED_8774", "sender": "bot", "message_type": "text", "content": "شكرا بزاف، أمين 😊 فريقنا غادي يتواصل معاك غدا على الساعة 10 صباحًا. إلى اللقاء ونتمنى لك نهار موفق!", "created_at": "2026-03-22T01:24:48.547673", "media_url": null, "media_mime_type": null}, {"id": 6755, "message_id": "3AC33E4B7E82A6C70A64", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script and Latin script):\n\n**Arabic Script:**\n\"نتينا مزيان، وكلشي مزيان. دونك ماعرفتش صراحة غدا الصباح، واش غانكون مرتاح ولا لا، صراحة ماعرفتش.\"\n\n**Latin Script:**\n\"Ntina mzyan, w kolchi mzyan. Donc ma3reftch saraha gheda sbeh, wach ghan koun mertah wla la, saraha ma3reftch.\"", "created_at": "2026-03-22T01:25:37.395225", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1342/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6756, "message_id": "3A064AC733199F4DC150", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n**إنتينة مزيان، وكلشي مزيان، دبا ما عرفت صراحة واش غدا صباح واش غنكون مرتاح ولا لا، صراحة ما عرفتش.**\n\n***\n\n**Latin script transcription (for reference):**\n*Intina mzyan, w kolchi mzyan, daba ma 3reft saraha wach ghadda sbah wach ghan kon mertah wala la, saraha ma 3reftch.*", "created_at": "2026-03-22T01:26:23.677565", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1343/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6757, "message_id": "bot_3A064AC733199F4DC150_3912", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟ إذا كان عندك شي تغيير في الموعد أو شي حاجة أخرى، قولي ليا باش نكونو على نفس الصفحة. 😊", "created_at": "2026-03-22T01:26:43.865548", "media_url": null, "media_mime_type": null}, {"id": 6758, "message_id": "3A208D7D623FE6703C16", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio, which features a mix of French and Moroccan Darija:\n\n**Latin Script:**\n\"Bonjour, kidayrin ça va ? Euh, j'espère que ça va bien. Euh, bghit ghir nchouf m3ak ila nbedlou le timing dyal rdv s'il vous plaît. Wach momkin ?\"\n\n**Arabic Script (Darija) with French:**\n\"Bonjour، كيديرين ça va؟ Euh، j'espère que ça va bien. Euh، بغيت غير نشوف معاك إلى نبدلو le timing ديال rdv s'il vous plaît. واش ممكن؟\"\n\n**Translation (for context):**\n\"Hello, how are you all doing? Is everything okay? Uh, I hope you are doing well. Uh, I just wanted to see with you if we could change the timing of the appointment please. Is it possible?\"", "created_at": "2026-03-22T01:28:00.944885", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1344/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6759, "message_id": "bot_3A208D7D623FE6703C16_4831", "sender": "bot", "message_type": "text", "content": "Bonjour Amine 😊 Pas de souci, on peut ajuster le timing de l'appel. Quel créneau te conviendrait mieux pour demain ?", "created_at": "2026-03-22T01:28:20.477284", "media_url": null, "media_mime_type": null}, {"id": 6760, "message_id": "3AE7AF717FAA969730E9", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure, here is the transcription of the audio:\n\n\"Hi, how are you doing? Doing good. Thanks so much. I would like to have like, to book an appointment tomorrow. Thank you so much. Have a nice day. Thank you.\"", "created_at": "2026-03-22T01:29:07.005315", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1345/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6761, "message_id": "bot_3AE7AF717FAA969730E9_2670", "sender": "bot", "message_type": "text", "content": "Bonjour Amine 😊 Merci pour ton message. Pour confirmer, tu souhaites réserver un rendez-vous pour demain. À quelle heure préfères-tu qu'on fixe l'appel ?", "created_at": "2026-03-22T01:29:21.053306", "media_url": null, "media_mime_type": null}]...
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Bonjour Amine 😊 Merci pour ton message. Pour confi Bonjour Amine 😊 Merci pour ton message. Pour confirmer, tu souhaites réserver un rendez-vous pour demain. À quelle heure préfères-tu qu'on fixe l'appel ?...
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[{"id": 6748, "message_id": "b [{"id": 6748, "message_id": "bot_3AEA234B601AFBF06842_1095", "sender": "bot", "message_type": "text", "content": "واخا، واش تقدر تقولي ليا الوقت اللي كيناسبك غدا، واش الصباح ولا العشية؟ 😊", "created_at": "2026-03-22T01:22:40.982335", "media_url": null, "media_mime_type": null}, {"id": 6749, "message_id": "3AE1D98B750F4332DB48", "sender": "user", "message_type": "text", "content": "Sba7", "created_at": "2026-03-22T01:23:47.772244", "media_url": null, "media_mime_type": null}, {"id": 6750, "message_id": "bot_3AE1D98B750F4332DB48_9203", "sender": "bot", "message_type": "text", "content": "مزيان، غدا الصباح. واش كيناسبك شي ساعة محددة باش نتصلو بيك؟ 😊", "created_at": "2026-03-22T01:23:58.032926", "media_url": null, "media_mime_type": null}, {"id": 6751, "message_id": "3A23504841B27800C899", "sender": "user", "message_type": "text", "content": "10", "created_at": "2026-03-22T01:24:11.863887", "media_url": null, "media_mime_type": null}, {"id": 6752, "message_id": "bot_3A23504841B27800C899_7085", "sender": "bot", "message_type": "text", "content": "غدا على الساعة 10 صباحًا غادي نتصلو بيك إن شاء الله. باش نكملو الإجراءات، واش ممكن تقولي ليا الإسم ديالك؟ 😊", "created_at": "2026-03-22T01:24:26.896541", "media_url": null, "media_mime_type": null}, {"id": 6753, "message_id": "3ACEFD3D356AF14704ED", "sender": "user", "message_type": "text", "content": "Amine", "created_at": "2026-03-22T01:24:37.749688", "media_url": null, "media_mime_type": null}, {"id": 6754, "message_id": "bot_3ACEFD3D356AF14704ED_8774", "sender": "bot", "message_type": "text", "content": "شكرا بزاف، أمين 😊 فريقنا غادي يتواصل معاك غدا على الساعة 10 صباحًا. إلى اللقاء ونتمنى لك نهار موفق!", "created_at": "2026-03-22T01:24:48.547673", "media_url": null, "media_mime_type": null}, {"id": 6755, "message_id": "3AC33E4B7E82A6C70A64", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script and Latin script):\n\n**Arabic Script:**\n\"نتينا مزيان، وكلشي مزيان. دونك ماعرفتش صراحة غدا الصباح، واش غانكون مرتاح ولا لا، صراحة ماعرفتش.\"\n\n**Latin Script:**\n\"Ntina mzyan, w kolchi mzyan. Donc ma3reftch saraha gheda sbeh, wach ghan koun mertah wla la, saraha ma3reftch.\"", "created_at": "2026-03-22T01:25:37.395225", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1342/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6756, "message_id": "3A064AC733199F4DC150", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n**إنتينة مزيان، وكلشي مزيان، دبا ما عرفت صراحة واش غدا صباح واش غنكون مرتاح ولا لا، صراحة ما عرفتش.**\n\n***\n\n**Latin script transcription (for reference):**\n*Intina mzyan, w kolchi mzyan, daba ma 3reft saraha wach ghadda sbah wach ghan kon mertah wala la, saraha ma 3reftch.*", "created_at": "2026-03-22T01:26:23.677565", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1343/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6757, "message_id": "bot_3A064AC733199F4DC150_3912", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟ إذا كان عندك شي تغيير في الموعد أو شي حاجة أخرى، قولي ليا باش نكونو على نفس الصفحة. 😊", "created_at": "2026-03-22T01:26:43.865548", "media_url": null, "media_mime_type": null}, {"id": 6758, "message_id": "3A208D7D623FE6703C16", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio, which features a mix of French and Moroccan Darija:\n\n**Latin Script:**\n\"Bonjour, kidayrin ça va ? Euh, j'espère que ça va bien. Euh, bghit ghir nchouf m3ak ila nbedlou le timing dyal rdv s'il vous plaît. Wach momkin ?\"\n\n**Arabic Script (Darija) with French:**\n\"Bonjour، كيديرين ça va؟ Euh، j'espère que ça va bien. Euh، بغيت غير نشوف معاك إلى نبدلو le timing ديال rdv s'il vous plaît. واش ممكن؟\"\n\n**Translation (for context):**\n\"Hello, how are you all doing? Is everything okay? Uh, I hope you are doing well. Uh, I just wanted to see with you if we could change the timing of the appointment please. Is it possible?\"", "created_at": "2026-03-22T01:28:00.944885", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1344/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6759, "message_id": "bot_3A208D7D623FE6703C16_4831", "sender": "bot", "message_type": "text", "content": "Bonjour Amine 😊 Pas de souci, on peut ajuster le timing de l'appel. Quel créneau te conviendrait mieux pour demain ?", "created_at": "2026-03-22T01:28:20.477284", "media_url": null, "media_mime_type": null}]...
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Bonjour Amine 😊 Pas de souci, on peut ajuster le t Bonjour Amine 😊 Pas de souci, on peut ajuster le timing de l'appel. Quel créneau te conviendrait mieux pour demain ?...
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[{"id": 6746, "message_id": "b [{"id": 6746, "message_id": "bot_3AC19AA1238E5896D48F_9599", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟\n\nبالنسبة للسعر، كيختلف حسب حجم الرسائل اللي كتوصلو بيها — وهاد الشي كنحددو معاكم خلال المكالمة. اللي متأكدين منه هو أن الثمن ما عمره كان عائق لزبنائنا. المكالمة كتدوم 5 دقائق فقط. واش عندك شي وقت هاد السيمانة باش نديروها؟", "created_at": "2026-03-22T01:22:01.314966", "media_url": null, "media_mime_type": null}, {"id": 6747, "message_id": "3AEA234B601AFBF06842", "sender": "user", "message_type": "text", "content": "Ah ghda", "created_at": "2026-03-22T01:22:30.392071", "media_url": null, "media_mime_type": null}, {"id": 6748, "message_id": "bot_3AEA234B601AFBF06842_1095", "sender": "bot", "message_type": "text", "content": "واخا، واش تقدر تقولي ليا الوقت اللي كيناسبك غدا، واش الصباح ولا العشية؟ 😊", "created_at": "2026-03-22T01:22:40.982335", "media_url": null, "media_mime_type": null}, {"id": 6749, "message_id": "3AE1D98B750F4332DB48", "sender": "user", "message_type": "text", "content": "Sba7", "created_at": "2026-03-22T01:23:47.772244", "media_url": null, "media_mime_type": null}, {"id": 6750, "message_id": "bot_3AE1D98B750F4332DB48_9203", "sender": "bot", "message_type": "text", "content": "مزيان، غدا الصباح. واش كيناسبك شي ساعة محددة باش نتصلو بيك؟ 😊", "created_at": "2026-03-22T01:23:58.032926", "media_url": null, "media_mime_type": null}, {"id": 6751, "message_id": "3A23504841B27800C899", "sender": "user", "message_type": "text", "content": "10", "created_at": "2026-03-22T01:24:11.863887", "media_url": null, "media_mime_type": null}, {"id": 6752, "message_id": "bot_3A23504841B27800C899_7085", "sender": "bot", "message_type": "text", "content": "غدا على الساعة 10 صباحًا غادي نتصلو بيك إن شاء الله. باش نكملو الإجراءات، واش ممكن تقولي ليا الإسم ديالك؟ 😊", "created_at": "2026-03-22T01:24:26.896541", "media_url": null, "media_mime_type": null}, {"id": 6753, "message_id": "3ACEFD3D356AF14704ED", "sender": "user", "message_type": "text", "content": "Amine", "created_at": "2026-03-22T01:24:37.749688", "media_url": null, "media_mime_type": null}, {"id": 6754, "message_id": "bot_3ACEFD3D356AF14704ED_8774", "sender": "bot", "message_type": "text", "content": "شكرا بزاف، أمين 😊 فريقنا غادي يتواصل معاك غدا على الساعة 10 صباحًا. إلى اللقاء ونتمنى لك نهار موفق!", "created_at": "2026-03-22T01:24:48.547673", "media_url": null, "media_mime_type": null}, {"id": 6755, "message_id": "3AC33E4B7E82A6C70A64", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script and Latin script):\n\n**Arabic Script:**\n\"نتينا مزيان، وكلشي مزيان. دونك ماعرفتش صراحة غدا الصباح، واش غانكون مرتاح ولا لا، صراحة ماعرفتش.\"\n\n**Latin Script:**\n\"Ntina mzyan, w kolchi mzyan. Donc ma3reftch saraha gheda sbeh, wach ghan koun mertah wla la, saraha ma3reftch.\"", "created_at": "2026-03-22T01:25:37.395225", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1342/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6756, "message_id": "3A064AC733199F4DC150", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\n**إنتينة مزيان، وكلشي مزيان، دبا ما عرفت صراحة واش غدا صباح واش غنكون مرتاح ولا لا، صراحة ما عرفتش.**\n\n***\n\n**Latin script transcription (for reference):**\n*Intina mzyan, w kolchi mzyan, daba ma 3reft saraha wach ghadda sbah wach ghan kon mertah wala la, saraha ma 3reftch.*", "created_at": "2026-03-22T01:26:23.677565", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1343/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6757, "message_id": "bot_3A064AC733199F4DC150_3912", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟ إذا كان عندك شي تغيير في الموعد أو شي حاجة أخرى، قولي ليا باش نكونو على نفس الصفحة. 😊", "created_at": "2026-03-22T01:26:43.865548", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر تو كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟ إذا كان عندك شي تغيير في الموعد أو شي حاجة أخرى، قولي ليا باش نكونو على نفس الصفحة. 😊...
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[{"id": 6743, "message_id": "3 [{"id": 6743, "message_id": "3A2B42B61F64BFC67C93", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-03-22T01:13:55.199354", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1340/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6744, "message_id": "bot_3A2B42B61F64BFC67C93_6415", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-22T01:14:11.762239", "media_url": null, "media_mime_type": null}, {"id": 6745, "message_id": "3AC19AA1238E5896D48F", "sender": "user", "message_type": "voice", "content": "[Voice message] تفضل، هذه هي النسخة المكتوبة للمقطع الصوتي:\n\n\"السلام عليكم دكتور، لاباس عليك؟ مزيان؟ كلشي مزيان؟ عافاك ما كرهتش نعرف le pricing ديال le service ديالكم عافاك.\"", "created_at": "2026-03-22T01:21:42.802197", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1341/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6746, "message_id": "bot_3AC19AA1238E5896D48F_9599", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟\n\nبالنسبة للسعر، كيختلف حسب حجم الرسائل اللي كتوصلو بيها — وهاد الشي كنحددو معاكم خلال المكالمة. اللي متأكدين منه هو أن الثمن ما عمره كان عائق لزبنائنا. المكالمة كتدوم 5 دقائق فقط. واش عندك شي وقت هاد السيمانة باش نديروها؟", "created_at": "2026-03-22T01:22:01.314966", "media_url": null, "media_mime_type": null}, {"id": 6747, "message_id": "3AEA234B601AFBF06842", "sender": "user", "message_type": "text", "content": "Ah ghda", "created_at": "2026-03-22T01:22:30.392071", "media_url": null, "media_mime_type": null}, {"id": 6748, "message_id": "bot_3AEA234B601AFBF06842_1095", "sender": "bot", "message_type": "text", "content": "واخا، واش تقدر تقولي ليا الوقت اللي كيناسبك غدا، واش الصباح ولا العشية؟ 😊", "created_at": "2026-03-22T01:22:40.982335", "media_url": null, "media_mime_type": null}, {"id": 6749, "message_id": "3AE1D98B750F4332DB48", "sender": "user", "message_type": "text", "content": "Sba7", "created_at": "2026-03-22T01:23:47.772244", "media_url": null, "media_mime_type": null}, {"id": 6750, "message_id": "bot_3AE1D98B750F4332DB48_9203", "sender": "bot", "message_type": "text", "content": "مزيان، غدا الصباح. واش كيناسبك شي ساعة محددة باش نتصلو بيك؟ 😊", "created_at": "2026-03-22T01:23:58.032926", "media_url": null, "media_mime_type": null}, {"id": 6751, "message_id": "3A23504841B27800C899", "sender": "user", "message_type": "text", "content": "10", "created_at": "2026-03-22T01:24:11.863887", "media_url": null, "media_mime_type": null}, {"id": 6752, "message_id": "bot_3A23504841B27800C899_7085", "sender": "bot", "message_type": "text", "content": "غدا على الساعة 10 صباحًا غادي نتصلو بيك إن شاء الله. باش نكملو الإجراءات، واش ممكن تقولي ليا الإسم ديالك؟ 😊", "created_at": "2026-03-22T01:24:26.896541", "media_url": null, "media_mime_type": null}, {"id": 6753, "message_id": "3ACEFD3D356AF14704ED", "sender": "user", "message_type": "text", "content": "Amine", "created_at": "2026-03-22T01:24:37.749688", "media_url": null, "media_mime_type": null}, {"id": 6754, "message_id": "bot_3ACEFD3D356AF14704ED_8774", "sender": "bot", "message_type": "text", "content": "شكرا بزاف، أمين 😊 فريقنا غادي يتواصل معاك غدا على الساعة 10 صباحًا. إلى اللقاء ونتمنى لك نهار موفق!", "created_at": "2026-03-22T01:24:48.547673", "media_url": null, "media_mime_type": null}]...
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شكرا بزاف، أمين 😊 فريقنا غادي يتواصل معاك غدا على شكرا بزاف، أمين 😊 فريقنا غادي يتواصل معاك غدا على الساعة 10 صباحًا. إلى اللقاء ونتمنى لك نهار موفق!...
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[{"id": 5272, "message_id": "2 [{"id": 5272, "message_id": "2A6820F7AABD37A28174", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:43.346058", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/934/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6742, "message_id": "3ACBC893EB492B7C8B20", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-03-22T01:12:24.984656", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1339/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6743, "message_id": "3A2B42B61F64BFC67C93", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-03-22T01:13:55.199354", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1340/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6744, "message_id": "bot_3A2B42B61F64BFC67C93_6415", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-22T01:14:11.762239", "media_url": null, "media_mime_type": null}, {"id": 6745, "message_id": "3AC19AA1238E5896D48F", "sender": "user", "message_type": "voice", "content": "[Voice message] تفضل، هذه هي النسخة المكتوبة للمقطع الصوتي:\n\n\"السلام عليكم دكتور، لاباس عليك؟ مزيان؟ كلشي مزيان؟ عافاك ما كرهتش نعرف le pricing ديال le service ديالكم عافاك.\"", "created_at": "2026-03-22T01:21:42.802197", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1341/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6746, "message_id": "bot_3AC19AA1238E5896D48F_9599", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟\n\nبالنسبة للسعر، كيختلف حسب حجم الرسائل اللي كتوصلو بيها — وهاد الشي كنحددو معاكم خلال المكالمة. اللي متأكدين منه هو أن الثمن ما عمره كان عائق لزبنائنا. المكالمة كتدوم 5 دقائق فقط. واش عندك شي وقت هاد السيمانة باش نديروها؟", "created_at": "2026-03-22T01:22:01.314966", "media_url": null, "media_mime_type": null}, {"id": 6747, "message_id": "3AEA234B601AFBF06842", "sender": "user", "message_type": "text", "content": "Ah ghda", "created_at": "2026-03-22T01:22:30.392071", "media_url": null, "media_mime_type": null}, {"id": 6748, "message_id": "bot_3AEA234B601AFBF06842_1095", "sender": "bot", "message_type": "text", "content": "واخا، واش تقدر تقولي ليا الوقت اللي كيناسبك غدا، واش الصباح ولا العشية؟ 😊", "created_at": "2026-03-22T01:22:40.982335", "media_url": null, "media_mime_type": null}, {"id": 6749, "message_id": "3AE1D98B750F4332DB48", "sender": "user", "message_type": "text", "content": "Sba7", "created_at": "2026-03-22T01:23:47.772244", "media_url": null, "media_mime_type": null}, {"id": 6750, "message_id": "bot_3AE1D98B750F4332DB48_9203", "sender": "bot", "message_type": "text", "content": "مزيان، غدا الصباح. واش كيناسبك شي ساعة محددة باش نتصلو بيك؟ 😊", "created_at": "2026-03-22T01:23:58.032926", "media_url": null, "media_mime_type": null}, {"id": 6751, "message_id": "3A23504841B27800C899", "sender": "user", "message_type": "text", "content": "10", "created_at": "2026-03-22T01:24:11.863887", "media_url": null, "media_mime_type": null}, {"id": 6752, "message_id": "bot_3A23504841B27800C899_7085", "sender": "bot", "message_type": "text", "content": "غدا على الساعة 10 صباحًا غادي نتصلو بيك إن شاء الله. باش نكملو الإجراءات، واش ممكن تقولي ليا الإسم ديالك؟ 😊", "created_at": "2026-03-22T01:24:26.896541", "media_url": null, "media_mime_type": null}]...
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غدا على الساعة 10 صباحًا غادي نتصلو بيك إن شاء الل غدا على الساعة 10 صباحًا غادي نتصلو بيك إن شاء الله. باش نكملو الإجراءات، واش ممكن تقولي ليا الإسم ديالك؟ 😊...
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[{"id": 5270, "message_id": "2 [{"id": 5270, "message_id": "2ADF27EBA0E5D41BFDFB", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:42.168509", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/932/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5271, "message_id": "2AF23682D37AC87F40E2", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:42.262497", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/933/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5272, "message_id": "2A6820F7AABD37A28174", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:43.346058", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/934/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6742, "message_id": "3ACBC893EB492B7C8B20", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-03-22T01:12:24.984656", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1339/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6743, "message_id": "3A2B42B61F64BFC67C93", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-03-22T01:13:55.199354", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1340/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6744, "message_id": "bot_3A2B42B61F64BFC67C93_6415", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-22T01:14:11.762239", "media_url": null, "media_mime_type": null}, {"id": 6745, "message_id": "3AC19AA1238E5896D48F", "sender": "user", "message_type": "voice", "content": "[Voice message] تفضل، هذه هي النسخة المكتوبة للمقطع الصوتي:\n\n\"السلام عليكم دكتور، لاباس عليك؟ مزيان؟ كلشي مزيان؟ عافاك ما كرهتش نعرف le pricing ديال le service ديالكم عافاك.\"", "created_at": "2026-03-22T01:21:42.802197", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1341/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6746, "message_id": "bot_3AC19AA1238E5896D48F_9599", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟\n\nبالنسبة للسعر، كيختلف حسب حجم الرسائل اللي كتوصلو بيها — وهاد الشي كنحددو معاكم خلال المكالمة. اللي متأكدين منه هو أن الثمن ما عمره كان عائق لزبنائنا. المكالمة كتدوم 5 دقائق فقط. واش عندك شي وقت هاد السيمانة باش نديروها؟", "created_at": "2026-03-22T01:22:01.314966", "media_url": null, "media_mime_type": null}, {"id": 6747, "message_id": "3AEA234B601AFBF06842", "sender": "user", "message_type": "text", "content": "Ah ghda", "created_at": "2026-03-22T01:22:30.392071", "media_url": null, "media_mime_type": null}, {"id": 6748, "message_id": "bot_3AEA234B601AFBF06842_1095", "sender": "bot", "message_type": "text", "content": "واخا، واش تقدر تقولي ليا الوقت اللي كيناسبك غدا، واش الصباح ولا العشية؟ 😊", "created_at": "2026-03-22T01:22:40.982335", "media_url": null, "media_mime_type": null}, {"id": 6749, "message_id": "3AE1D98B750F4332DB48", "sender": "user", "message_type": "text", "content": "Sba7", "created_at": "2026-03-22T01:23:47.772244", "media_url": null, "media_mime_type": null}, {"id": 6750, "message_id": "bot_3AE1D98B750F4332DB48_9203", "sender": "bot", "message_type": "text", "content": "مزيان، غدا الصباح. واش كيناسبك شي ساعة محددة باش نتصلو بيك؟ 😊", "created_at": "2026-03-22T01:23:58.032926", "media_url": null, "media_mime_type": null}]...
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مزيان، غدا الصباح. واش كيناسبك شي ساعة محددة باش ن مزيان، غدا الصباح. واش كيناسبك شي ساعة محددة باش نتصلو بيك؟ 😊...
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[{"id": 5089, "message_id": "3 [{"id": 5089, "message_id": "3A7D1C3F9278F92EB5A8", "sender": "user", "message_type": "text", "content": "https://youtu.be/asTmSbLDNTA?si=j7kRb44mvWCFjgdY", "created_at": "2026-03-16T01:39:57.412683", "media_url": null, "media_mime_type": null}, {"id": 5090, "message_id": "bot_3A7D1C3F9278F92EB5A8_4698", "sender": "bot", "message_type": "text", "content": "كنعتدر، ما يمكنش ليا نفتح الروابط مباشرة. واش تقدر تقولي شنو محتوى الرابط أو كيفاش نقدر نعاونك به؟ 😊", "created_at": "2026-03-16T01:40:07.982729", "media_url": null, "media_mime_type": null}, {"id": 5270, "message_id": "2ADF27EBA0E5D41BFDFB", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:42.168509", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/932/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5271, "message_id": "2AF23682D37AC87F40E2", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:42.262497", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/933/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5272, "message_id": "2A6820F7AABD37A28174", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:43.346058", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/934/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6742, "message_id": "3ACBC893EB492B7C8B20", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-03-22T01:12:24.984656", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1339/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6743, "message_id": "3A2B42B61F64BFC67C93", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-03-22T01:13:55.199354", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1340/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6744, "message_id": "bot_3A2B42B61F64BFC67C93_6415", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-22T01:14:11.762239", "media_url": null, "media_mime_type": null}, {"id": 6745, "message_id": "3AC19AA1238E5896D48F", "sender": "user", "message_type": "voice", "content": "[Voice message] تفضل، هذه هي النسخة المكتوبة للمقطع الصوتي:\n\n\"السلام عليكم دكتور، لاباس عليك؟ مزيان؟ كلشي مزيان؟ عافاك ما كرهتش نعرف le pricing ديال le service ديالكم عافاك.\"", "created_at": "2026-03-22T01:21:42.802197", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1341/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6746, "message_id": "bot_3AC19AA1238E5896D48F_9599", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟\n\nبالنسبة للسعر، كيختلف حسب حجم الرسائل اللي كتوصلو بيها — وهاد الشي كنحددو معاكم خلال المكالمة. اللي متأكدين منه هو أن الثمن ما عمره كان عائق لزبنائنا. المكالمة كتدوم 5 دقائق فقط. واش عندك شي وقت هاد السيمانة باش نديروها؟", "created_at": "2026-03-22T01:22:01.314966", "media_url": null, "media_mime_type": null}, {"id": 6747, "message_id": "3AEA234B601AFBF06842", "sender": "user", "message_type": "text", "content": "Ah ghda", "created_at": "2026-03-22T01:22:30.392071", "media_url": null, "media_mime_type": null}, {"id": 6748, "message_id": "bot_3AEA234B601AFBF06842_1095", "sender": "bot", "message_type": "text", "content": "واخا، واش تقدر تقولي ليا الوقت اللي كيناسبك غدا، واش الصباح ولا العشية؟ 😊", "created_at": "2026-03-22T01:22:40.982335", "media_url": null, "media_mime_type": null}]...
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واخا، واش تقدر تقولي ليا الوقت اللي كيناسبك غدا، و واخا، واش تقدر تقولي ليا الوقت اللي كيناسبك غدا، واش الصباح ولا العشية؟ 😊...
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[{"id": 4895, "message_id": "3 [{"id": 4895, "message_id": "3AE7BE4D4CF96B3A09D7", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-03-15T10:28:35.357371", "media_url": null, "media_mime_type": null}, {"id": 4896, "message_id": "bot_3AE7BE4D4CF96B3A09D7_7455", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكن لي نعاونك اليوم؟ عندك شي سؤال أو مهتم بشي خدمة معينة؟", "created_at": "2026-03-15T10:28:45.159063", "media_url": null, "media_mime_type": null}, {"id": 5089, "message_id": "3A7D1C3F9278F92EB5A8", "sender": "user", "message_type": "text", "content": "https://youtu.be/asTmSbLDNTA?si=j7kRb44mvWCFjgdY", "created_at": "2026-03-16T01:39:57.412683", "media_url": null, "media_mime_type": null}, {"id": 5090, "message_id": "bot_3A7D1C3F9278F92EB5A8_4698", "sender": "bot", "message_type": "text", "content": "كنعتدر، ما يمكنش ليا نفتح الروابط مباشرة. واش تقدر تقولي شنو محتوى الرابط أو كيفاش نقدر نعاونك به؟ 😊", "created_at": "2026-03-16T01:40:07.982729", "media_url": null, "media_mime_type": null}, {"id": 5270, "message_id": "2ADF27EBA0E5D41BFDFB", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:42.168509", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/932/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5271, "message_id": "2AF23682D37AC87F40E2", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:42.262497", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/933/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5272, "message_id": "2A6820F7AABD37A28174", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:43.346058", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/934/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6742, "message_id": "3ACBC893EB492B7C8B20", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-03-22T01:12:24.984656", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1339/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6743, "message_id": "3A2B42B61F64BFC67C93", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-03-22T01:13:55.199354", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1340/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6744, "message_id": "bot_3A2B42B61F64BFC67C93_6415", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-22T01:14:11.762239", "media_url": null, "media_mime_type": null}, {"id": 6745, "message_id": "3AC19AA1238E5896D48F", "sender": "user", "message_type": "voice", "content": "[Voice message] تفضل، هذه هي النسخة المكتوبة للمقطع الصوتي:\n\n\"السلام عليكم دكتور، لاباس عليك؟ مزيان؟ كلشي مزيان؟ عافاك ما كرهتش نعرف le pricing ديال le service ديالكم عافاك.\"", "created_at": "2026-03-22T01:21:42.802197", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1341/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6746, "message_id": "bot_3AC19AA1238E5896D48F_9599", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟\n\nبالنسبة للسعر، كيختلف حسب حجم الرسائل اللي كتوصلو بيها — وهاد الشي كنحددو معاكم خلال المكالمة. اللي متأكدين منه هو أن الثمن ما عمره كان عائق لزبنائنا. المكالمة كتدوم 5 دقائق فقط. واش عندك شي وقت هاد السيمانة باش نديروها؟", "created_at": "2026-03-22T01:22:01.314966", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخ وعليكم السلام ورحمة الله 😊 بارك الله فيك، نتوما بخير؟
بالنسبة للسعر، كيختلف حسب حجم الرسائل اللي كتوصلو بيها — وهاد الشي كنحددو معاكم خلال المكالمة. اللي متأكدين منه هو أن الثمن ما عمره كان عائق لزبنائنا. المكالمة كتدوم 5 دقائق فقط. واش عندك شي وقت هاد السيمانة باش نديروها؟...
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[{"id": 4844, "message_id": "3 [{"id": 4844, "message_id": "3A28369930AF5CC008E7", "sender": "user", "message_type": "text", "content": "DaBiOm34!@", "created_at": "2026-03-15T08:49:03.020223", "media_url": null, "media_mime_type": null}, {"id": 4845, "message_id": "bot_3A28369930AF5CC008E7_3151", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-15T08:49:12.683422", "media_url": null, "media_mime_type": null}, {"id": 4895, "message_id": "3AE7BE4D4CF96B3A09D7", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-03-15T10:28:35.357371", "media_url": null, "media_mime_type": null}, {"id": 4896, "message_id": "bot_3AE7BE4D4CF96B3A09D7_7455", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكن لي نعاونك اليوم؟ عندك شي سؤال أو مهتم بشي خدمة معينة؟", "created_at": "2026-03-15T10:28:45.159063", "media_url": null, "media_mime_type": null}, {"id": 5089, "message_id": "3A7D1C3F9278F92EB5A8", "sender": "user", "message_type": "text", "content": "https://youtu.be/asTmSbLDNTA?si=j7kRb44mvWCFjgdY", "created_at": "2026-03-16T01:39:57.412683", "media_url": null, "media_mime_type": null}, {"id": 5090, "message_id": "bot_3A7D1C3F9278F92EB5A8_4698", "sender": "bot", "message_type": "text", "content": "كنعتدر، ما يمكنش ليا نفتح الروابط مباشرة. واش تقدر تقولي شنو محتوى الرابط أو كيفاش نقدر نعاونك به؟ 😊", "created_at": "2026-03-16T01:40:07.982729", "media_url": null, "media_mime_type": null}, {"id": 5270, "message_id": "2ADF27EBA0E5D41BFDFB", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:42.168509", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/932/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5271, "message_id": "2AF23682D37AC87F40E2", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:42.262497", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/933/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 5272, "message_id": "2A6820F7AABD37A28174", "sender": "bot", "message_type": "voice", "content": "", "created_at": "2026-03-16T12:43:43.346058", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/934/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6742, "message_id": "3ACBC893EB492B7C8B20", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-03-22T01:12:24.984656", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1339/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6743, "message_id": "3A2B42B61F64BFC67C93", "sender": "user", "message_type": "voice", "content": "[Voice message received but could not be transcribed. Ask the user to resend as text.]", "created_at": "2026-03-22T01:13:55.199354", "media_url": "/api/v1/chatbots/38/knowledge-bases/media/files/1340/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6744, "message_id": "bot_3A2B42B61F64BFC67C93_6415", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-22T01:14:11.762239", "media_url": null, "media_mime_type": null}]...
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كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر تو كنعتدر، مفهمتش الرسالة الصوتية بالضبط. واش تقدر توضح ليا شنو قصدك؟...
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[{"id": 4138, "message_id": "3 [{"id": 4138, "message_id": "3A564E8C36F1273DDC5F", "sender": "user", "message_type": "text", "content": "Dentaire", "created_at": "2026-03-13T15:29:04.044262", "media_url": null, "media_mime_type": null}, {"id": 4139, "message_id": "bot_3A564E8C36F1273DDC5F_5197", "sender": "bot", "message_type": "text", "content": "Super ! Pour un cabinet dentaire, notre agent IA peut vraiment vous aider. Il répond aux patients 24h/24 sur WhatsApp, Instagram, Messenger et même via un widget sur votre site web. Il gère la prise de rendez-vous et filtre les demandes non sérieuses, ce qui vous permet de vous concentrer sur vos patients.\n\nPour voir si ça correspond à votre situation, on peut organiser un appel de 5 minutes avec un de nos ingénieurs IA. C'est gratuit et sans engagement. Vous seriez disponible quand ? 😊", "created_at": "2026-03-13T15:29:14.969513", "media_url": null, "media_mime_type": null}, {"id": 4140, "message_id": "3A183CAE17186B78CBF1", "sender": "user", "message_type": "text", "content": "Je veux pas", "created_at": "2026-03-13T15:29:49.452230", "media_url": null, "media_mime_type": null}, {"id": 4141, "message_id": "bot_3A183CAE17186B78CBF1_1992", "sender": "bot", "message_type": "text", "content": "Pas de souci, je comprends tout à fait. Si jamais vous changez d'avis ou avez d'autres questions, n'hésitez pas à revenir vers moi. Je vous souhaite une excellente journée ! 😊", "created_at": "2026-03-13T15:30:00.093909", "media_url": null, "media_mime_type": null}, {"id": 4320, "message_id": "3EB05F296F65B723D48FBD", "sender": "bot", "message_type": "text", "content": "📩 Nouveau Lead\n👤 Nom : test\n📞 Téléphone :+212666666666\n🏷️Nombre de message par jour : 0-50\n📒Notes : Nom du cabinet: test\nEmail: amine@test.com\n\nTEST\n\n[INFO TECHNIQUE]\nWhatsApp: OUI\nPays: Maroc (+212)", "created_at": "2026-03-13T23:11:36.612383", "media_url": null, "media_mime_type": null}, {"id": 4510, "message_id": "3EB0CA39FB6A709A727A59", "sender": "bot", "message_type": "text", "content": "📩 Nouveau Lead\n👤 Nom : Test value\n📞 Téléphone :Test value\n🏷️Nombre de message par jour : Test value\n📒Notes : Sample message for testing.", "created_at": "2026-03-14T12:12:42.854107", "media_url": null, "media_mime_type": null}, {"id": 4844, "message_id": "3A28369930AF5CC008E7", "sender": "user", "message_type": "text", "content": "DaBiOm34!@", "created_at": "2026-03-15T08:49:03.020223", "media_url": null, "media_mime_type": null}, {"id": 4845, "message_id": "bot_3A28369930AF5CC008E7_3151", "sender": "bot", "message_type": "text", "content": "كنعتدر، مفهمتش الرسالة بالضبط. واش تقدر توضح ليا شنو قصدك؟", "created_at": "2026-03-15T08:49:12.683422", "media_url": null, "media_mime_type": null}, {"id": 4895, "message_id": "3AE7BE4D4CF96B3A09D7", "sender": "user", "message_type": "text", "content": "Slm", "created_at": "2026-03-15T10:28:35.357371", "media_url": null, "media_mime_type": null}, {"id": 4896, "message_id": "bot_3AE7BE4D4CF96B3A09D7_7455", "sender": "bot", "message_type": "text", "content": "وعليكم السلام 😊 كيف يمكن لي نعاونك اليوم؟ عندك شي سؤال أو مهتم بشي خدمة معينة؟", "created_at": "2026-03-15T10:28:45.159063", "media_url": null, "media_mime_type": null}, {"id": 5089, "message_id": "3A7D1C3F9278F92EB5A8", "sender": "user", "message_type": "text", "content": "https://youtu.be/asTmSbLDNTA?si=j7kRb44mvWCFjgdY", "created_at": "2026-03-16T01:39:57.412683", "media_url": null, "media_mime_type": null}, {"id": 5090, "message_id": "bot_3A7D1C3F9278F92EB5A8_4698", "sender": "bot", "message_type": "text", "content": "كنعتدر، ما يمكنش ليا نفتح الروابط مباشرة. واش تقدر تقولي شنو محتوى الرابط أو كيفاش نقدر نعاونك به؟ 😊", "created_at": "2026-03-16T01:40:07.982729", "media_url": null, "media_mime_type": null}]...
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كنعتدر، ما يمكنش ليا نفتح الروابط مباشرة. واش تقدر كنعتدر، ما يمكنش ليا نفتح الروابط مباشرة. واش تقدر تقولي شنو محتوى الرابط أو كيفاش نقدر نعاونك به؟ 😊...
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[{"id": 15413, "message_id": " [{"id": 15413, "message_id": "AC7B50A74C7910B59E72D4D6A6C8855C", "sender": "user", "message_type": "text", "content": "Filali med, 2000dh abdlhak amzargou, 2000dh el azizi rahma 7000 dh , hafid 2400 , med idelassi 2400, chaima el haddaoui 1200 dh", "created_at": "2026-04-14T10:42:45.834775", "media_url": null, "media_mime_type": null}, {"id": 15414, "message_id": "bot_AC7B50A74C7910B59E72D4D6A6C8855C_4276", "sender": "bot", "message_type": "text", "content": "Merci pour les informations. Si vous avez besoin d'aide ou d'informations supplémentaires, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-04-14T10:42:57.801298", "media_url": null, "media_mime_type": null}, {"id": 15803, "message_id": "AC7B953D1761009A0CA12FCA697337E4", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (mixed with French):\n\n**Arabic Script:**\n\"إيه السلام عليكم أختي، ça va؟ مزيان؟ سمحي ليا ما جاوبتكش يالاه ساليت دبا. هانتي عافاك بغيت la facture تكون ديال شيماء حداوي، فيلالي محمد، و عبد الحق أنزرگو.\"\n\n**Latin Script (Darija/French mix):**\n\"Eh salam aleykoum khti, ça va? Meziane? Sme7li ma jawbtkch yallah salit daba. Hanti 3afak bghit la facture tkoun dyal Chaimae Haddaoui, Filali Mohammed, ou Abdelhak Anzergou.\"\n\n**Translation (for context):**\n\"Hi sister, how are you? Good? Sorry I didn't answer you, I just finished now. Look, please I want the invoice to be for Chaimae Haddaoui, Filali Mohammed, and Abdelhak Anzergou.\"", "created_at": "2026-04-14T18:51:47.207577", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4137/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15804, "message_id": "AC8470E9D69A851DB912BC580368299B", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic script (commonly used for Darija) and Latin script:\n\n**Arabic Script:**\n\"عافاك ديك الـ patient اللي قلتي ليا حفيظ، تقدري تقولي ليا الكنية، ولا الكنية ديالو، ولا ما عرفت أش غاتكون حفيظ؟\"\n\n**Latin Script (Darija/French mix):**\n\"Afak dik l-patient li gelti liya Hafid, teqdri tgouli liya l-kniya, wella l-kniya dyalo, wella ma'reft ach gha tkoun Hafid?\"\n\n**Breakdown of languages used:**\n* **Darija:** Afak (Please), dik (that), li gelti liya (that you told me), teqdri tgouli liya (can you tell me), l-kniya (the last name), wella (or), dyalo (his), ma'reft (I don't know), ach gha tkoun (what it will be).\n* **French:** Patient.\n* **Name:** Hafid.", "created_at": "2026-04-14T18:51:53.786712", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4138/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17304, "message_id": "3EB0D9EC2E25E595258001", "sender": "bot", "message_type": "text", "content": "BONJOUR", "created_at": "2026-04-21T09:27:44.884526", "media_url": null, "media_mime_type": null}, {"id": 17305, "message_id": "3EB0183928F2483E07EFAC", "sender": "bot", "message_type": "text", "content": "3afak wach travaux dial lahlimi confirmé fo9ach iwssal andi?", "created_at": "2026-04-21T09:28:25.511240", "media_url": null, "media_mime_type": null}, {"id": 17306, "message_id": "AC29E8279EFC6286D28F886D6876F1C3", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here's the transcription of the audio in Moroccan Darija and French:\n\n\"صباح الخير، صافا؟ كلشي مزيان؟ المهم البارح مكنش مسيو مخلوفي، كان déplacement ولكن آخر message قالي بأننا غنصيفطوه ليكم مع الـ coursier غدا، هو غيدخل اليوم وغادي نعاود نأكد عليه، ولكن sûr إن شاء الله غادي نصيفطوه ليكم غدا ف الصباح مع الـ coursier، قبل ما... المهم مع التسعود، فوقاش كتبداو نتوما؟ غادي يجي عندكم.\"", "created_at": "2026-04-21T09:41:28.073152", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4683/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17307, "message_id": "AC890C51AAA9801559BFE991F2579016", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"صافي واخا الزين، غير هو ديك التسعود ونص يكون عندي حيت أنا دايرة مع الباصيون العشرة ونص، صافي الله يحفظك شكرا بزاف.\"\n\n**Latin Script (Transcription):**\n\"Safi wakha el-zin, ghir houwa dik tes-oud u ness ikun andi hit ana dayra ma el-patient l-aachra u ness. Safi, Allah ihafdek, chukran bzaf.\"\n\n**English Translation (for context):**\n\"Alright, okay dear. Only thing is, I need to have it by 9:30 because I have an appointment with the patient at 10:30. Alright, may God protect you, thanks a lot.\"", "created_at": "2026-04-21T09:51:25.471462", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/4684/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 17308, "message_id": "ACBA77EA8C1B05B7C6206BE534801DFE", "sender": "user", "message_type": "text", "content": "Inchlh koni hanya", "created_at": "2026-04-21T09:53:19.035328", "media_url": null, "media_mime_type": null}, {"id": 17399, "message_id": "ACBDC6064D9BB053BD82F1DF31E4ED09", "sender": "user", "message_type": "text", "content": "Jamal makhloufi sarlau , 13 bd omar khayam beausejour casablanca", "created_at": "2026-04-22T14:26:27.539684", "media_url": null, "media_mime_type": null}, {"id": 17400, "message_id": "ACBF67E8AF44E2572D007D148B2A52C9", "sender": "user", "message_type": "text", "content": "Tel : 06 61 09 59 40", "created_at": "2026-04-22T14:26:54.943711", "media_url": null, "media_mime_type": null}, {"id": 17401, "message_id": "bot_ACBF67E8AF44E2572D007D148B2A52C9_3107", "sender": "bot", "message_type": "text", "content": "شكرا على التفاصيل. واش محتاجين نحجزو موعد باسم Jamal Makhloufi فـ 13 bd Omar Khayam, Beausejour, Casablanca؟ ولا كاين شي خدمة أخرى نعاونكوم فيها؟", "created_at": "2026-04-22T14:27:24.222228", "media_url": null, "media_mime_type": null}]...
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شكرا على التفاصيل. واش محتاجين نحجزو موعد باسم Jam شكرا على التفاصيل. واش محتاجين نحجزو موعد باسم Jamal Makhloufi فـ 13 bd Omar Khayam, Beausejour, Casablanca؟ ولا كاين شي خدمة أخرى نعاونكوم فيها؟...
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[{"id": 6508, "message_id": "A [{"id": 6508, "message_id": "AC6A515187F53BAA7A69C2961595DB2C", "sender": "user", "message_type": "text", "content": "Labo makhloufi", "created_at": "2026-03-19T14:15:25.702041", "media_url": null, "media_mime_type": null}, {"id": 6510, "message_id": "bot_AC6A515187F53BAA7A69C2961595DB2C_8954", "sender": "bot", "message_type": "text", "content": "بلغنا الفريق بالمعلومات اللي توصلنا بها، وغادي يتاصلوا بيك قريبا إن شاء الله باش يعطيوك التفاصيل اللازمة. شكرا على التواصل ديالك 😊", "created_at": "2026-03-19T14:15:38.173491", "media_url": null, "media_mime_type": null}, {"id": 6552, "message_id": "AC2C1411E746DE3F380501E5487013D1", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija and French:\n\n\"السلام عليكم أختي، صافا، مزيان، كلشي بخير؟ هانتي عافاك قالك الدكتور غادي تكومونديوه نتوما وزيدوه في لافاكتير بحال ديما. قالك بحال ديما، même procédure هي اللي غانتبعو، كومونديوه نتوما وكايتزاد في لافاكتير.\"\n\n**Transcription in Latin script:**\n\"السلام عليكم أختي، ça va، مزيان، كلشي بخير؟ هانتي عافاك قالك الدكتور غادي tcommandiwé نتوما وزيدوه في la facture بحال ديما. قالك بحال ديما، même procédure هي اللي غانتبعو، commandiwé نتوما وكايتزاد في la facture.\"", "created_at": "2026-03-19T17:38:38.406101", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/1303/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6553, "message_id": "AC2184FDE3FB8C9A924651F19F3AD108", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script (Mixed with French):**\n\"السلام عليكم أختي، ça va مزيان؟ كلشي بخير؟ هانتي عافاك قال ليك docteur نتبعو نفس la procédure ديال ديما، نتوما لي تكمونديو و la facture كتوصل للطبيب.\"\n\n**Latin Script (As spoken):**\n\"Salam aleikum khti, ça va mzyane? koulchi bikhir? Hanti afak galik docteur ntb3o nefss la procédure dial dima, ntouma li tcommandew o la facture katwsel l'tbib.\"", "created_at": "2026-03-19T17:39:34.950854", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/1304/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 6809, "message_id": "AC714B1F40CB08114F53B6DEC6716717", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-03-24T09:59:40.500043", "media_url": null, "media_mime_type": null}, {"id": 14951, "message_id": "ACF98291EC342ABE7120E47B70A85222", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio, maintaining the mix of Moroccan Darija and French:\n\n**Arabic Script:**\n\"السلام، صافا بخير؟ كلشي مزيان؟ هانتي، هضرت مع مسيو مخلوفي بور هاداك لو كا ديال مسيو لحليمي، غادي نصيفطو اليوم ان شاء الله لي بروفيزوار، حنا كنخدمو فيهم. غير يسالهيم غادي نصيفطهم ف كوليا مع غزالة كيما العادة. الوغ منين نصيفطهم، غدا الصباح نصيفط ليك لو BL ديالو، لو نيميرو ديكسبيديسيون ديالو.\"\n\n**Latin Script (Phonetic):**\n\"Salam, ça va bekhir? Kolchi mzyan? Hanti, hdert m'a Monsieur Makhlofi pour hadak le cas dyal Monsieur Lhlimi. Ghadi nsayftou lyom ncha'allah les provisoires, hna kankhedmou fihom. Ghir isalihom, ghadi nsayfthom f'colia m'a Ghazala kima l'aada. Alors mnin nsayfthom, ghedda sba7 nsayft lik le BL dyalo, le numéro d'expédition dyalo.\"", "created_at": "2026-04-13T14:58:27.251624", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3824/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 14952, "message_id": "bot_ACF98291EC342ABE7120E47B70A85222_1524", "sender": "bot", "message_type": "text", "content": "Merci pour votre confirmation. Si vous avez besoin d'autres informations ou d'assistance, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-04-13T14:58:53.345347", "media_url": null, "media_mime_type": null}, {"id": 15115, "message_id": "AC85FD306D62D1F5D0833FDE81837765", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in both Arabic and Latin scripts:\n\n**Arabic Script:**\nتشافوا مزيان، صافي واخا غير هو عافاك، إدا كنتي تقدري تقولي ليا فوقاش يقدرو يكونوا واجدين زعما ديفينيتيف.\n\n**Latin Script (Darija/French mix):**\nTchafou mzyan, safi wakha, ghir houwa 3afak, ida knti t9dri t9ouli liya fo9ach i9edrou ikounou wajdin za3ma définitif.", "created_at": "2026-04-13T17:57:34.468917", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3886/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 15344, "message_id": "AC15931EEB5B14A42FC5030D14F38116", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: (a) This appears to be a document. \n\n(b) Not applicable.\n\n(c) Visible text includes:\n\n- \"EXPÉDITION N° 2647 000 6919\"\n- \"BR / DEC N°\"\n- \"134, Angle Oulade Ziane et Rue Asswane Immeuble A N° -1- Casablanca\"\n- \"Tél : 0522 45 22 25 / 34 - GSM : 0661 04 80 42\"\n- \"Fax : 0522 45 22 38\"\n- \"E-mail: ghazala@menara.ma\"\n- \"Destinataire\"\n- \"Nom: CABINET DINANI HICH/\"\n- \"Ville: SALE\"\n- \"Tél: 0537860203\"\n- \"Frais de transport\"\n- \"Port Payé\"\n- \"Transport 30,00\"\n- \"Manutention 0,00\"\n- \"Valeur déclarée 0,00\"\n- \"Retour de fonds 0,00\"\n- \"Retour BL 0,00\"\n- \"Ramassage\"\n- \"simple\"\n- \"express\"\n\n(d) Flag: Review for any sensitive information handling.\n\nUser message context: (a) This appears to be a document.\n\n(b) Not applicable as this is not a dental image.\n\n(c) Visible text includes:\n\n- \"Expédition N°: 2647 000 6919\"\n- \"CABINET DINANI HICH\"\n- \"Ville: SALE\"\n- \"Tél: 0537860203\"\n- \"Transport: 30,00\"\n\n(d) Flag: Observational and factual only. No diagnostic or treatment suggestions.", "created_at": "2026-04-14T09:47:35.555919", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/3964/download", "media_mime_type": "image/jpeg"}, {"id": 15346, "message_id": "bot_AC15931EEB5B14A42FC5030D14F38116_987", "sender": "bot", "message_type": "text", "content": "Merci pour les informations fournies. Si vous avez besoin d'aide supplémentaire ou si vous avez des questions, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-04-14T09:48:06.842295", "media_url": null, "media_mime_type": null}, {"id": 15413, "message_id": "AC7B50A74C7910B59E72D4D6A6C8855C", "sender": "user", "message_type": "text", "content": "Filali med, 2000dh abdlhak amzargou, 2000dh el azizi rahma 7000 dh , hafid 2400 , med idelassi 2400, chaima el haddaoui 1200 dh", "created_at": "2026-04-14T10:42:45.834775", "media_url": null, "media_mime_type": null}, {"id": 15414, "message_id": "bot_AC7B50A74C7910B59E72D4D6A6C8855C_4276", "sender": "bot", "message_type": "text", "content": "Merci pour les informations. Si vous avez besoin d'aide ou d'informations supplémentaires, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊", "created_at": "2026-04-14T10:42:57.801298", "media_url": null, "media_mime_type": null}]...
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Merci pour les informations. Si vous avez besoin d Merci pour les informations. Si vous avez besoin d'aide ou d'informations supplémentaires, n'hésitez pas à me le faire savoir. Je suis là pour vous aider ! 😊...
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