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[{"id": 30572, "message_id": " [{"id": 30572, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjU0NjAwNjExFQIAEhgUM0FBNjU5QzA1QzI3MUU2REQ0NUYA", "sender": "user", "message_type": "text", "content": "Mtftha", "created_at": "2026-05-16T11:50:02.950324", "media_url": null, "media_mime_type": null}, {"id": 30602, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0NjAwNjExFQIAERgWM0VCMDQyNTM5NDc3Mzk0RDg0Q0YwQwA=", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *300,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-0,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-16T12:43:01.866467", "media_url": null, "media_mime_type": null}, {"id": 30603, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0NjAwNjExFQIAERgWM0VCMEZFODg2MkFGMkQzQkEzMDUyMQA=", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-16T12:43:34.805812", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8921/download", "media_mime_type": "application/pdf"}, {"id": 31708, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0NjAwNjExFQIAERggQTU3OTI2MUM2Mzg1MTVDQ0RCQjE5RDVEREREMzQ1QjYA", "sender": "bot", "message_type": "text", "content": "Instituto Maxilofacial Dr Benajiba\nhttps://share.google/Ruk8E5isY2M349IuS", "created_at": "2026-05-18T16:12:03.852300", "media_url": null, "media_mime_type": null}, {"id": 31709, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0NjAwNjExFQIAERggQTUzQzk2RjA4MUQ4NjVDRTg1MTdCOUY5RDFGN0FFMkYA", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija (using Arabic script):\n\nالسلام عليكم يونس، كيداير؟ لاباس؟ مزيان؟ بخير؟ الصحة لاباس؟ يونس، هادا هو لادريس لي غاتمشي ليها إن شاء الله يا ربي، على حساب لكونسيلطاسيون د العملية، شوف شنو غايقولو ليك وترد علينا.", "created_at": "2026-05-18T16:12:18.247278", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9156/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 31722, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjU0NjAwNjExFQIAEhgUM0EwQjU1QjZGQzYxQkVGQTg2NUYA", "sender": "user", "message_type": "text", "content": "وخا شكران 🙏🏻\nعفاك وخا نسولك\nبالنسبة لهاد العلاج اللي غندير، كيفاش كتديروا ليه فالخلاص؟ واش كتطلبوا المبلغ كامل دقة وحدة، ولا كاين تسهيلات بحال تسبيق ودفعات كل شهر؟\nوشحال تقريبن تمن 🤭", "created_at": "2026-05-18T16:51:24.166228", "media_url": null, "media_mime_type": null}, {"id": 31723, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0NjAwNjExFQIAERggQTVENEU4OEQ5MTQ5RDM4MDg0MkEyRDQwQ0JENDE4MTAA", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here's the transcription of the audio in Moroccan Darija:\n\n**\"شوف، إن شاء الله بالنسبة للثمانية ما غانختلفوشي، ولكن مشي شوف بعدا الدكتورة هادي شنو غاتقولك وشنو زعما غانعملوا، عاد إن شاء الله ديك الساعة باش تجي لعندنا حنايا.\"**", "created_at": "2026-05-18T16:55:03.018620", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9159/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 31739, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjU0NjAwNjExFQIAEhgUM0FEREZCRTRGOEREMTE1RjVDRUQA", "sender": "user", "message_type": "text", "content": "وخا شكران 🙏🏻", "created_at": "2026-05-18T17:00:03.379691", "media_url": null, "media_mime_type": null}, {"id": 32397, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjU0NjAwNjExFQIAERgWM0VCMDQ0QzZCRERDQjM0QTY1MUI5RAA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*YOUNESS Ait aaza*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 13 mai 2026* à *11:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأربعاء 13 ماي 2026* على الساعة *11:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-19T14:21:49.158873", "media_url": null, "media_mime_type": null}, {"id": 39359, "message_id": "3EB029FD216D7F386DF171", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*YOUNESS Ait aaza*\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 06 juin 2026* à *11:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 6 يونيو 2026* على الساعة *11:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-06-05T14:09:54.375987", "media_url": null, "media_mime_type": null}, {"id": 39599, "message_id": "3A0A0149752DAD691FC0", "sender": "user", "message_type": "text", "content": "<reply_to>Instituto Maxilofacial Dr Benajiba\nhttps://share.google/Ruk8E5isY2M349IuS</reply_to> Slam khti cv ellik hit mzal mamchit lhna hit jat m3a l3id o mchit ldar dakchi elach", "created_at": "2026-06-05T21:00:58.002748", "media_url": null, "media_mime_type": null}, {"id": 39600, "message_id": "bot_3A0A0149752DAD691FC0_1439", "sender": "bot", "message_type": "text", "content": "مرحبا Youness، شكراً على التوضيح 😊 ما كاين حتى مشكل، إذا احتجتي تبدل الموعد أو تلغيه، غير خبرنا وغادي نبلغو الفريق إن شاء الله. إذا بغيتي تحجز موعد جديد أو عندك أي سؤال آخر، أنا هنا نعاونك!", "created_at": "2026-06-05T21:02:18.285646", "media_url": null, "media_mime_type": null}]...
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مرحبا Youness، شكراً على التوضيح 😊 ما كاين حتى مشك مرحبا Youness، شكراً على التوضيح 😊 ما كاين حتى مشكل، إذا احتجتي تبدل الموعد أو تلغيه، غير خبرنا وغادي نبلغو الفريق إن شاء الله. إذا بغيتي تحجز موعد جديد أو عندك أي سؤال آخر، أنا هنا نعاونك!...
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[{"id": 30553, "message_id": " [{"id": 30553, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAERggQTVBRjUyQTRDNzE2MUE0ODk4MzcwNjc3OTYyQTdFNUMA", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-05-16T11:16:20.424472", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8906/download", "media_mime_type": "image/jpeg"}, {"id": 30554, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAERggQTVBMkQ0NjFGRUQxQjExNEM3RDQwODM3Nzc4QzlEQjkA", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image depicts an adult woman standing and smiling. She is wearing glasses, a blue and black traditional outfit with elaborate embroidered edging, and a necklace. Her hair is dark and cut just above the shoulders. The background is out of focus, showing draped fabric in tones of purple, white, and orange. Her hands are partly visible, and she appears to be at an indoor event or gathering. The lighting is soft, with a purplish hue cast over the scene.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No notable concerns or abnormalities are observed in the visible context of this non-dental image.\"\n },\n \"", "created_at": "2026-05-16T11:16:21.170226", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8907/download", "media_mime_type": "image/jpeg"}, {"id": 30555, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAERggQTUxMjZEOEE2QTJENEY0QTVDNUYzNEE5NzhERTU2RkYA", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"partial_view\"]\n },\n \"description\": \"The image shows a close-up of the lower half of a person's face. The person is wearing glasses with thick, purple frames. The right and left eyes, bridge of the nose, nostrils, and mouth are visible. The person is smiling with teeth exposed, allowing visualization of both upper and lower anterior teeth (incisors and canines), and to a lesser extent the premolars. The lips are slightly parted. Facial skin texture and natural pigmentation are visible. There is some reflection on the glasses from the surroundings. Screenshot information and status bar (date, time, battery, WiFi) appear at the top.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Six anterior maxillary teeth (central incisors, lateral incisors, and canines) are visible. Teeth appear generally well aligned, with some mild discoloration or staining. No visible large fractures or extensive cavities.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Six lower anterior teeth are visible. Two lower central incisors appear", "created_at": "2026-05-16T11:16:21.874733", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8908/download", "media_mime_type": "image/jpeg"}, {"id": 30601, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUNEE5NEFDNEE5RTczRjIyRkE0RkEA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a lateral cephalometric X-ray showing the profile of the skull, cervical vertebrae, and occlusal relationship of the upper and lower teeth. The cranial base, nasal cavity, maxilla, mandible, and cervical spine are clearly visualized. All erupted teeth in both jaws are visible in a profile alignment. The X-ray includes labeling with patient information and technical parameters. There appears to be no significant blurring or obstruction. Hand is holding the lower left corner. Ruler markers are visible on right and bottom sides.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"anterior_maxilla\",\n \"observation\": \"Teeth appear aligned in the anterior maxillary region with normal root orientation in a lateral view.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"anterior_mandible\",\n \"observation\": \"Teeth are intact and well aligned in the anterior mandibular region. Crown and root forms are discernable.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"posterior_maxilla\",\n \"observation\": \"Poster", "created_at": "2026-05-16T12:41:37.051508", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8920/download", "media_mime_type": "image/jpeg"}, {"id": 32751, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0FBNjkyNzg4RTU5MzVCRDYyNkUA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an identification document placed on a wooden surface under bright lighting. The ID appears to be in a horizontal orientation with a visible machine-readable zone at the bottom. Both typed and Arabic script are present, including personal information such as names, address, and ID numbers. There is a partially visible logo or insignia in green and blue hues, and some holographic or reflective security elements on the card's right side. The overall card condition is good, with clear and legible text. Shadow from an off-frame object is partially visible on the card's left.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"K430604\",\n \"ABDELLAZIZ IBN AHMED\",\n \"WAFEA BINT MOHAMED\",\n \"NACHTEGAAL\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a rectangular plastic identification card placed on a wooden surface. The card contains printed text in both Latin and Arabic scripts. The card is photographed at a slight angle, but all text appears to be legible. The background of the card has a patterned design and features multiple colors including white, green, and blue. The upper portion of the card contains demographic information and a small logo. The bottom part of the card has a machine-readable zone (MRZ) with multiple rows of characters. Some shadows and reflections are present but do not obscure the information.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ABDELJAZZ IBRIHAMED\",\n \"Echtg. WAFAE BNI MOHAMED\",\n \"Adres NACHTEGAAL 48", "created_at": "2026-05-20T10:22:34.057521", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9418/download", "media_mime_type": "image/jpeg"}, {"id": 32752, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E2QkJBRDlDM0U5OTFFMzdCNjgA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a Moroccan national identity card (Carte Nationale d'Identité) placed on a wooden surface. The card contains a portrait photo, textual information in both Arabic and French, a barcode, and several official markings and signatures. The card number and personal identification details are visible. The Moroccan flag is present on the card. Part of a pen and the edge of a black object (possibly a wallet) are also partially visible in the lower portion and right side of the image, respectively.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE NATIONALE D'IDENTITE\",\n \"N° K430884\",\n \"NOM: ASSLAHI\",\n \"PRENOM: IAMO EDDINE\",\n \"\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image displays a Moroccan National Identity Card (Carte Nationale d'Identité) on a wooden surface. The card includes a color photograph of the cardholder in the upper left and a smaller grayscale photograph at the center left. The card contains printed text in both Arabic and French, detailing personal identification information. A red Moroccan flag and the national emblem are present. Visible elements also include a reference number, some serial numbers, a date of birth, place of birth (Tangier), and dates. The card has a background security design with multiple colors and patterns. Part of a black object (possibly a wallet) and a blue pen are visible to the right and bottom of the card.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE N", "created_at": "2026-05-20T10:22:34.406829", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9419/download", "media_mime_type": "image/jpeg"}, {"id": 32755, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0FENTVEOEI5RkVDRUM5NDBDQkQA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a Moroccan national identity card (Carte Nationale d'Identité) placed on a wooden surface. The card contains a photo of a person on the left side and another, smaller stamped photo on the right. The card displays both Arabic and French text, an official emblem at the top, and the Moroccan flag at the bottom section. Key information such as name, date of birth, place of birth, card number, signature and expiry date are visible. The card has a colored background with security patterns typical for official identification.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE NATIONALE D'IDENTITE\",\n \"K430684\",\n \"IMAD EDDINE\",\n \"UAD\",\n \"Né", "created_at": "2026-05-20T10:23:50.703498", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9420/download", "media_mime_type": "image/jpeg"}, {"id": 32756, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an identification document with both Arabic and French text, positioned on a wooden surface. The document includes personal details such as parent names, an address, a civil status number, gender, and a series of machine-readable lines at the bottom. Background has blue and green geometric motifs. The document appears to be official, likely related to civil registration or nationality.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": null,\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"N°: K430684\",\n \"445 12/1987\",\n \"رقم الحالة المدنية\",\n \"رقم\",\n \"ن° état civil\",\n \"بن عبد العزيز بن احمد\",\n \"و وفاء بنت محمد\",\n \"Sexe M\",\n \"الجنس\",\n \"MO\",\n \"Fils de ABDELAZIZ ben AH\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows the back side of an official identification card placed on a wooden surface. The card contains printed information in both French and Arabic, including personal details, parental information, an address, as well as a machine-readable zone (MRZ) at the bottom. The card background features geometric and architectural patterns in blue and green colors. The card is well aligned and fully visible. No part is obstructed or blurred.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": null,\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"N°: K430684\",\n \"ن°: K430684\",\n \"N° etat civil: 445 12/1987\",\n \"ن° الحالة المدنية: 445 12/1987\",\n \"Fils de ABDELAZIZ ben AHMED\",\n \"بن عبد العزيز بن", "created_at": "2026-05-20T10:23:50.993014", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9421/download", "media_mime_type": "image/jpeg"}, {"id": 32759, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA_7012", "sender": "bot", "message_type": "text", "content": "توصلنا بالصور ديال بطاقة التعريف الوطنية وبعض الوثائق، ولكن ما كانش واضح شنو بالضبط الخدمة أو الطلب اللي محتاج من العيادة.", "created_at": "2026-05-20T10:25:01.729020", "media_url": null, "media_mime_type": null}, {"id": 32760, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA_1899", "sender": "bot", "message_type": "text", "content": "واش ممكن توضح ليا شنو بالضبط اللي باغي تدير أو السؤال اللي عندك باش نقدر نعاونك؟", "created_at": "2026-05-20T10:25:01.786414", "media_url": null, "media_mime_type": null}, {"id": 32830, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E2Mjg5NjVCMjQ3NUNBQTcwODAA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a dental model, seemingly made of resin or plastic, depicting a segment of the upper dental arch. Several teeth are attached, including what appear to be posterior molars and premolars, as well as anterior teeth. Some of the teeth surfaces, especially on the occlusal sides, have blue or purple marks, likely representing occlusal contacts or points of articulation. The dental model sits on a pink transparent plastic sheet and is placed next to a computer keyboard (the 'suppr' and 'entrée' keys are visible), indicating an office or clinical setting. On the side of the dental model, the name 'MOHAMED' is embossed. Part of a handwritten note is also partially visible, with the text fragment 'Kho' and 'ECH' readable. The teeth on the model are generally intact, made of the same material except for two front teeth which are whiter and may be artificial or prosthetic. The dental arch in the model is partially cut off at both ends, showing this is a section, not a complete arch.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"\n\nUser message context: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a dental model or cast made of a beige material, likely resin or plastic, representing a partial arch of teeth. Several teeth on the model have blue or purple colored marks, possibly representing occlusal contacts or inspection marks. The model shows three posterior teeth with marked occlusal surfaces and two anterior teeth. The model is labeled with the name 'MOHAMED' embossed in the material. Part of the object is resting on a textured, transparent pink plastic wrap, placed on a wooden surface. In the background, part of a computer keyboard is visible, with French-labeled keys ('suppr', 'page', 'entrée'). There is also part of a handwritten note on white paper, partially visible with text including 'Kho' and 'ECH'.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"", "created_at": "2026-05-20T11:59:44.475561", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9439/download", "media_mime_type": "image/jpeg"}, {"id": 32831, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E2Mjg5NjVCMjQ3NUNBQTcwODAA_8633", "sender": "bot", "message_type": "text", "content": "توصلنا بصورة ديال الموديل ديال الأسنان مكتوب عليه \"MOHAMED\"، ولكن ما وضحتش ليا شنو بالضبط السؤال أو الخدمة اللي محتاج من العيادة. واش ممكن تشرح ليا شنو هو الطلب ديالك باش نقدر نعاونك؟", "created_at": "2026-05-20T12:00:08.425908", "media_url": null, "media_mime_type": null}]...
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توصلنا بصورة ديال الموديل ديال الأسنان مكتوب عليه توصلنا بصورة ديال الموديل ديال الأسنان مكتوب عليه "MOHAMED"، ولكن ما وضحتش ليا شنو بالضبط السؤال أو الخدمة اللي محتاج من العيادة. واش ممكن تشرح ليا شنو هو الطلب ديالك باش نقدر نعاونك؟...
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[{"id": 30551, "message_id": " [{"id": 30551, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAERggQTVGN0UwQ0RBNjU2MkMyQUJDQ0Q3Nzk5NTRCRkQyNDAA", "sender": "bot", "message_type": "voice", "content": "[Voice message] هذا هو تفريغ المقطع الصوتي الذي يمزج بين الدارجة المغربية والفرنسية:\n\n**00:00** ألو السلام عليكم، إذن هاهي التعديلات لي غايدير ليا في la... شني سميتها... la prothèse ديال السنان.\n\n**00:06** Donc، هادوك النياب جاو طوال بزاف، لابد خصهم يقصارو يولّيو au niveau ديال لي حداهم.\n\n**00:16** و les incisives الوسطانيين centrale من لتحت جاو خارجين شوية، ils vont vers l’avant. \n\n**00:23** خصني يقادهم لي شي شويوش. \n\n**00:26** Voilà، يدخلهم شوية légèrement، حيت جاو... جاو خارجين مع لآخرين.\n\n**00:33** Voilà.", "created_at": "2026-05-16T11:16:19.748500", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8904/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30552, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAERggQTU4NjQxRURBOEY1RTkxN0IxOEYwRkEwMzZCMUNENjgA", "sender": "bot", "message_type": "voice", "content": "[Voice message] صباح الخير، ça va? كلشي مزيان؟ شوف الله يرضى عليك أنا صيفطت ليك هاد التصاور pour rappeler au docteur كيفاش كانو سناني قبل ما يدير هادا. شتي النياب اللي دار ليا طوال بزاف، et had les canines هانتي شتي خارجين، دابا اللي دار ليا دابا خارجين على سناني العاديين. D’autre part l'anatomie ماشي هي هاديك، à l'intérieur أنا اللسان ديالي كنلقى une plaque à l'intérieur alors que les dents sont légèrement creuses تيكونو un peu arrondies. Donc j'ai... j'ai une certaine gêne et je suis pas du tout tranquille. ماكرهتش نشوفو قبل ما يدير ليا les provisoires pour vraiment étudier les détails، حيت هاد les trucs اللي دار ليا tout le monde est choqué مني كيشوفوني كيقولو ليا جيتي بحال le vampire. Donc voilà j’aimerais bien un retour رد عليا الخبار الله يرضى عليك.", "created_at": "2026-05-16T11:16:20.225675", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8905/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30553, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAERggQTVBRjUyQTRDNzE2MUE0ODk4MzcwNjc3OTYyQTdFNUMA", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-05-16T11:16:20.424472", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8906/download", "media_mime_type": "image/jpeg"}, {"id": 30554, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAERggQTVBMkQ0NjFGRUQxQjExNEM3RDQwODM3Nzc4QzlEQjkA", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image depicts an adult woman standing and smiling. She is wearing glasses, a blue and black traditional outfit with elaborate embroidered edging, and a necklace. Her hair is dark and cut just above the shoulders. The background is out of focus, showing draped fabric in tones of purple, white, and orange. Her hands are partly visible, and she appears to be at an indoor event or gathering. The lighting is soft, with a purplish hue cast over the scene.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No notable concerns or abnormalities are observed in the visible context of this non-dental image.\"\n },\n \"", "created_at": "2026-05-16T11:16:21.170226", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8907/download", "media_mime_type": "image/jpeg"}, {"id": 30555, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAERggQTUxMjZEOEE2QTJENEY0QTVDNUYzNEE5NzhERTU2RkYA", "sender": "bot", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"oral_photo\",\n \"image_quality\": {\n \"score\": \"moderate\",\n \"issues\": [\"partial_view\"]\n },\n \"description\": \"The image shows a close-up of the lower half of a person's face. The person is wearing glasses with thick, purple frames. The right and left eyes, bridge of the nose, nostrils, and mouth are visible. The person is smiling with teeth exposed, allowing visualization of both upper and lower anterior teeth (incisors and canines), and to a lesser extent the premolars. The lips are slightly parted. Facial skin texture and natural pigmentation are visible. There is some reflection on the glasses from the surroundings. Screenshot information and status bar (date, time, battery, WiFi) appear at the top.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"partial\",\n \"teeth_condition\": [\n {\n \"location\": \"front_upper\",\n \"observation\": \"Six anterior maxillary teeth (central incisors, lateral incisors, and canines) are visible. Teeth appear generally well aligned, with some mild discoloration or staining. No visible large fractures or extensive cavities.\",\n \"severity_signal\": \"mild\"\n },\n {\n \"location\": \"front_lower\",\n \"observation\": \"Six lower anterior teeth are visible. Two lower central incisors appear", "created_at": "2026-05-16T11:16:21.874733", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8908/download", "media_mime_type": "image/jpeg"}, {"id": 30601, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUNEE5NEFDNEE5RTczRjIyRkE0RkEA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"dental_xray\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a lateral cephalometric X-ray showing the profile of the skull, cervical vertebrae, and occlusal relationship of the upper and lower teeth. The cranial base, nasal cavity, maxilla, mandible, and cervical spine are clearly visualized. All erupted teeth in both jaws are visible in a profile alignment. The X-ray includes labeling with patient information and technical parameters. There appears to be no significant blurring or obstruction. Hand is holding the lower left corner. Ruler markers are visible on right and bottom sides.\",\n \"dental_observations\": {\n \"applicable\": true,\n \"teeth_present\": \"all\",\n \"teeth_condition\": [\n {\n \"location\": \"anterior_maxilla\",\n \"observation\": \"Teeth appear aligned in the anterior maxillary region with normal root orientation in a lateral view.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"anterior_mandible\",\n \"observation\": \"Teeth are intact and well aligned in the anterior mandibular region. Crown and root forms are discernable.\",\n \"severity_signal\": \"none\"\n },\n {\n \"location\": \"posterior_maxilla\",\n \"observation\": \"Poster", "created_at": "2026-05-16T12:41:37.051508", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8920/download", "media_mime_type": "image/jpeg"}, {"id": 32751, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0FBNjkyNzg4RTU5MzVCRDYyNkUA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an identification document placed on a wooden surface under bright lighting. The ID appears to be in a horizontal orientation with a visible machine-readable zone at the bottom. Both typed and Arabic script are present, including personal information such as names, address, and ID numbers. There is a partially visible logo or insignia in green and blue hues, and some holographic or reflective security elements on the card's right side. The overall card condition is good, with clear and legible text. Shadow from an off-frame object is partially visible on the card's left.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"K430604\",\n \"ABDELLAZIZ IBN AHMED\",\n \"WAFEA BINT MOHAMED\",\n \"NACHTEGAAL\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a rectangular plastic identification card placed on a wooden surface. The card contains printed text in both Latin and Arabic scripts. The card is photographed at a slight angle, but all text appears to be legible. The background of the card has a patterned design and features multiple colors including white, green, and blue. The upper portion of the card contains demographic information and a small logo. The bottom part of the card has a machine-readable zone (MRZ) with multiple rows of characters. Some shadows and reflections are present but do not obscure the information.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ABDELJAZZ IBRIHAMED\",\n \"Echtg. WAFAE BNI MOHAMED\",\n \"Adres NACHTEGAAL 48", "created_at": "2026-05-20T10:22:34.057521", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9418/download", "media_mime_type": "image/jpeg"}, {"id": 32752, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E2QkJBRDlDM0U5OTFFMzdCNjgA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a Moroccan national identity card (Carte Nationale d'Identité) placed on a wooden surface. The card contains a portrait photo, textual information in both Arabic and French, a barcode, and several official markings and signatures. The card number and personal identification details are visible. The Moroccan flag is present on the card. Part of a pen and the edge of a black object (possibly a wallet) are also partially visible in the lower portion and right side of the image, respectively.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE NATIONALE D'IDENTITE\",\n \"N° K430884\",\n \"NOM: ASSLAHI\",\n \"PRENOM: IAMO EDDINE\",\n \"\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image displays a Moroccan National Identity Card (Carte Nationale d'Identité) on a wooden surface. The card includes a color photograph of the cardholder in the upper left and a smaller grayscale photograph at the center left. The card contains printed text in both Arabic and French, detailing personal identification information. A red Moroccan flag and the national emblem are present. Visible elements also include a reference number, some serial numbers, a date of birth, place of birth (Tangier), and dates. The card has a background security design with multiple colors and patterns. Part of a black object (possibly a wallet) and a blue pen are visible to the right and bottom of the card.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE N", "created_at": "2026-05-20T10:22:34.406829", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9419/download", "media_mime_type": "image/jpeg"}, {"id": 32755, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0FENTVEOEI5RkVDRUM5NDBDQkQA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a Moroccan national identity card (Carte Nationale d'Identité) placed on a wooden surface. The card contains a photo of a person on the left side and another, smaller stamped photo on the right. The card displays both Arabic and French text, an official emblem at the top, and the Moroccan flag at the bottom section. Key information such as name, date of birth, place of birth, card number, signature and expiry date are visible. The card has a colored background with security patterns typical for official identification.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"ROYAUME DU MAROC\",\n \"CARTE NATIONALE D'IDENTITE\",\n \"K430684\",\n \"IMAD EDDINE\",\n \"UAD\",\n \"Né", "created_at": "2026-05-20T10:23:50.703498", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9420/download", "media_mime_type": "image/jpeg"}, {"id": 32756, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows an identification document with both Arabic and French text, positioned on a wooden surface. The document includes personal details such as parent names, an address, a civil status number, gender, and a series of machine-readable lines at the bottom. Background has blue and green geometric motifs. The document appears to be official, likely related to civil registration or nationality.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": null,\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"N°: K430684\",\n \"445 12/1987\",\n \"رقم الحالة المدنية\",\n \"رقم\",\n \"ن° état civil\",\n \"بن عبد العزيز بن احمد\",\n \"و وفاء بنت محمد\",\n \"Sexe M\",\n \"الجنس\",\n \"MO\",\n \"Fils de ABDELAZIZ ben AH\n\nUser message context: ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows the back side of an official identification card placed on a wooden surface. The card contains printed information in both French and Arabic, including personal details, parental information, an address, as well as a machine-readable zone (MRZ) at the bottom. The card background features geometric and architectural patterns in blue and green colors. The card is well aligned and fully visible. No part is obstructed or blurred.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": null,\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\n \"N°: K430684\",\n \"ن°: K430684\",\n \"N° etat civil: 445 12/1987\",\n \"ن° الحالة المدنية: 445 12/1987\",\n \"Fils de ABDELAZIZ ben AHMED\",\n \"بن عبد العزيز بن", "created_at": "2026-05-20T10:23:50.993014", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9421/download", "media_mime_type": "image/jpeg"}, {"id": 32759, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA_7012", "sender": "bot", "message_type": "text", "content": "توصلنا بالصور ديال بطاقة التعريف الوطنية وبعض الوثائق، ولكن ما كانش واضح شنو بالضبط الخدمة أو الطلب اللي محتاج من العيادة.", "created_at": "2026-05-20T10:25:01.729020", "media_url": null, "media_mime_type": null}, {"id": 32760, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjc2MzY5NDAzFQIAEhgUM0E0MERENkE5Q0VCNkM5MzJFQzIA_1899", "sender": "bot", "message_type": "text", "content": "واش ممكن توضح ليا شنو بالضبط اللي باغي تدير أو السؤال اللي عندك باش نقدر نعاونك؟", "created_at": "2026-05-20T10:25:01.786414", "media_url": null, "media_mime_type": null}]...
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توصلنا بالصور ديال بطاقة التعريف الوطنية وبعض الوث توصلنا بالصور ديال بطاقة التعريف الوطنية وبعض الوثائق، ولكن ما كانش واضح شنو بالضبط الخدمة أو الطلب اللي محتاج من العيادة. واش ممكن توضح ليا شنو بالضبط اللي باغي تدير أو السؤال اللي عندك باش نقدر نعاونك؟...
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[{"id": 30533, "message_id": " [{"id": 30533, "message_id": "meta_495384013668010_wamid.HBgLMTIxMjU0MDQyMzkVAgASGBQzQTY3OUM2MDBDNzc1QzgwNDNFNQA=", "sender": "user", "message_type": "text", "content": "عبد الهادي العيساوي", "created_at": "2026-05-16T11:01:14.171195", "media_url": null, "media_mime_type": null}, {"id": 30544, "message_id": "meta_echo_495384013668010_wamid.HBgLMTIxMjU0MDQyMzkVAgARGCBBNTIxQ0Q0MDUyNjE1QzE3NzU4MjM1ODhDMTExN0YwMQA=", "sender": "bot", "message_type": "text", "content": "مرحبا بيك", "created_at": "2026-05-16T11:07:59.390892", "media_url": null, "media_mime_type": null}, {"id": 33509, "message_id": "A5B806C41E6C656A86CB6DB50A008657", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي واخا، دونك غادي نعطيك نهار لثنين إن شاء الله يا ربي.", "created_at": "2026-05-21T15:29:58.877624", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9608/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 33510, "message_id": "3EB0AE937AA6E215840B70", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ABDELHADI El issaoui*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 25 mai 2026* à *14:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*ABDELHADI*\r\nلديكم موعد مع ** يوم *الأثنين 25 ماي 2026* على الساعة *14:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-21T15:30:06.801651", "media_url": null, "media_mime_type": null}, {"id": 35212, "message_id": "3EB0FA385EB9BDE35147E8", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ABDELHADI El issaoui*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 25 mai 2026* à *14:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*ABDELHADI*\r\nلديكم موعد مع ** يوم *الأثنين 25 ماي 2026* على الساعة *14:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-25T10:59:58.470923", "media_url": null, "media_mime_type": null}, {"id": 35213, "message_id": "3A197CB917637B1705E2", "sender": "user", "message_type": "text", "content": "سلام عليكم", "created_at": "2026-05-25T11:01:56.608501", "media_url": null, "media_mime_type": null}, {"id": 35214, "message_id": "3A555FA88415E9C638FE", "sender": "user", "message_type": "text", "content": "ممكن نجي قبل شوية. مع داك 1:15؟", "created_at": "2026-05-25T11:02:09.624871", "media_url": null, "media_mime_type": null}, {"id": 35215, "message_id": "bot_3A555FA88415E9C638FE_1372", "sender": "bot", "message_type": "text", "content": "مرحبا Abdelhadi 😊 وصل طلبكوم للفريق بخصوص تغيير الوقت ونبلغهم أنك بغيت تجي مع 13:15 إن شاء الله.", "created_at": "2026-05-25T11:02:41.827088", "media_url": null, "media_mime_type": null}, {"id": 35216, "message_id": "bot_3A555FA88415E9C638FE_3100", "sender": "bot", "message_type": "text", "content": "الفريق غادي يتواصل معاكوم باش يأكدو واش ممكن هاد التغيير.", "created_at": "2026-05-25T11:02:41.859199", "media_url": null, "media_mime_type": null}, {"id": 35217, "message_id": "bot_3A555FA88415E9C638FE_2980", "sender": "bot", "message_type": "text", "content": "دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-05-25T11:02:41.896068", "media_url": null, "media_mime_type": null}, {"id": 35218, "message_id": "3AB6466B6E1881C05A3D", "sender": "user", "message_type": "text", "content": "شكرا 🙏", "created_at": "2026-05-25T11:02:59.797833", "media_url": null, "media_mime_type": null}, {"id": 35219, "message_id": "bot_3AB6466B6E1881C05A3D_9112", "sender": "bot", "message_type": "text", "content": "بارك الله فيك Abdelhadi 😊 إذا احتاجيتي شي توضيح آخر أو وقع أي تغيير، مرحبا في أي وقت!", "created_at": "2026-05-25T11:03:11.242983", "media_url": null, "media_mime_type": null}]...
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بارك الله فيك Abdelhadi 😊 إذا احتاجيتي شي توضيح آخ بارك الله فيك Abdelhadi 😊 إذا احتاجيتي شي توضيح آخر أو وقع أي تغيير، مرحبا في أي وقت!...
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[{"id": 30531, "message_id": " [{"id": 30531, "message_id": "meta_495384013668010_wamid.HBgLMTIxMjU0MDQyMzkVAgASGBQzQTY4QTJFRDBBQkYyRjNGMDBDQgA=", "sender": "user", "message_type": "text", "content": "سلام اسف فارق التوقيت", "created_at": "2026-05-16T11:00:59.090391", "media_url": null, "media_mime_type": null}, {"id": 30532, "message_id": "meta_495384013668010_wamid.HBgLMTIxMjU0MDQyMzkVAgASGBQzQTNGMTkzNDcxODk5NUY5RTI4RQA=", "sender": "user", "message_type": "text", "content": "الاسم", "created_at": "2026-05-16T11:01:00.783103", "media_url": null, "media_mime_type": null}, {"id": 30533, "message_id": "meta_495384013668010_wamid.HBgLMTIxMjU0MDQyMzkVAgASGBQzQTY3OUM2MDBDNzc1QzgwNDNFNQA=", "sender": "user", "message_type": "text", "content": "عبد الهادي العيساوي", "created_at": "2026-05-16T11:01:14.171195", "media_url": null, "media_mime_type": null}, {"id": 30544, "message_id": "meta_echo_495384013668010_wamid.HBgLMTIxMjU0MDQyMzkVAgARGCBBNTIxQ0Q0MDUyNjE1QzE3NzU4MjM1ODhDMTExN0YwMQA=", "sender": "bot", "message_type": "text", "content": "مرحبا بيك", "created_at": "2026-05-16T11:07:59.390892", "media_url": null, "media_mime_type": null}, {"id": 33509, "message_id": "A5B806C41E6C656A86CB6DB50A008657", "sender": "bot", "message_type": "voice", "content": "[Voice message] صافي واخا، دونك غادي نعطيك نهار لثنين إن شاء الله يا ربي.", "created_at": "2026-05-21T15:29:58.877624", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9608/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 33510, "message_id": "3EB0AE937AA6E215840B70", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ABDELHADI El issaoui*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 25 mai 2026* à *14:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*ABDELHADI*\r\nلديكم موعد مع ** يوم *الأثنين 25 ماي 2026* على الساعة *14:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-21T15:30:06.801651", "media_url": null, "media_mime_type": null}, {"id": 35212, "message_id": "3EB0FA385EB9BDE35147E8", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*ABDELHADI El issaoui*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 25 mai 2026* à *14:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*ABDELHADI*\r\nلديكم موعد مع ** يوم *الأثنين 25 ماي 2026* على الساعة *14:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-25T10:59:58.470923", "media_url": null, "media_mime_type": null}, {"id": 35213, "message_id": "3A197CB917637B1705E2", "sender": "user", "message_type": "text", "content": "سلام عليكم", "created_at": "2026-05-25T11:01:56.608501", "media_url": null, "media_mime_type": null}, {"id": 35214, "message_id": "3A555FA88415E9C638FE", "sender": "user", "message_type": "text", "content": "ممكن نجي قبل شوية. مع داك 1:15؟", "created_at": "2026-05-25T11:02:09.624871", "media_url": null, "media_mime_type": null}, {"id": 35215, "message_id": "bot_3A555FA88415E9C638FE_1372", "sender": "bot", "message_type": "text", "content": "مرحبا Abdelhadi 😊 وصل طلبكوم للفريق بخصوص تغيير الوقت ونبلغهم أنك بغيت تجي مع 13:15 إن شاء الله.", "created_at": "2026-05-25T11:02:41.827088", "media_url": null, "media_mime_type": null}, {"id": 35216, "message_id": "bot_3A555FA88415E9C638FE_3100", "sender": "bot", "message_type": "text", "content": "الفريق غادي يتواصل معاكوم باش يأكدو واش ممكن هاد التغيير.", "created_at": "2026-05-25T11:02:41.859199", "media_url": null, "media_mime_type": null}, {"id": 35217, "message_id": "bot_3A555FA88415E9C638FE_2980", "sender": "bot", "message_type": "text", "content": "دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻", "created_at": "2026-05-25T11:02:41.896068", "media_url": null, "media_mime_type": null}]...
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مرحبا Abdelhadi 😊 وصل طلبكوم للفريق بخصوص تغيير ال مرحبا Abdelhadi 😊 وصل طلبكوم للفريق بخصوص تغيير الوقت ونبلغهم أنك بغيت تجي مع 13:15 إن شاء الله.
الفريق غادي يتواصل معاكوم باش يأكدو واش ممكن هاد التغيير.
دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة 🙏🏻...
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[{"id": 30514, "message_id": " [{"id": 30514, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjQzNzE4NDQzFQIAERgWM0VCMDZENjgyODlFMDY2QUQ3NkYxMwA=", "sender": "bot", "message_type": "image", "content": "Salut ELJAR-RAZ AMINA,\r\nNous voulions vous adresser nos vœux les plus chaleureux pour votre anniversaire ! 🥳\r\nNous sommes heureux de célébrer cette occasion spéciale avec vous en tant que patient fidèle.\r\n\r\nÀ cette occasion, nous avons le plaisir de vous offrir une réduction exceptionnelle de 20% sur le blanchiment dentaire + le nettoyage, valable tout au long de votre mois d’anniversaire. ✨🦷\r\n\r\nNous espérons que votre journée sera remplie de bonheur et de moments mémorables.\r\nSi vous avez besoin de quoi que ce soit ou si vous avez des questions, n'hésitez pas à nous contacter.\r\nAvec toute mon affection,\r\n[ Cabient Dr. Boutaib Haitham ]", "created_at": "2026-05-16T09:24:34.765454", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8891/download", "media_mime_type": "image/jpeg"}, {"id": 30653, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjQzNzE4NDQzFQIAEhgUM0FFRDlEQUFDRkU4MzE1ODI2OEMA", "sender": "user", "message_type": "text", "content": "Oh merci Cabinet Dr Boutaib Haitam🤍🤍", "created_at": "2026-05-16T15:45:58.978433", "media_url": null, "media_mime_type": null}, {"id": 30654, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjQzNzE4NDQzFQIAEhgUM0FFRDlEQUFDRkU4MzE1ODI2OEMA_8791", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 Prenez soin de vous !", "created_at": "2026-05-16T15:46:11.806183", "media_url": null, "media_mime_type": null}]...
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Avec plaisir 😊 Prenez soin de vous !
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[{"id": 30514, "message_id": " [{"id": 30514, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjQzNzE4NDQzFQIAERgWM0VCMDZENjgyODlFMDY2QUQ3NkYxMwA=", "sender": "bot", "message_type": "image", "content": "Salut ELJAR-RAZ AMINA,\r\nNous voulions vous adresser nos vœux les plus chaleureux pour votre anniversaire ! 🥳\r\nNous sommes heureux de célébrer cette occasion spéciale avec vous en tant que patient fidèle.\r\n\r\nÀ cette occasion, nous avons le plaisir de vous offrir une réduction exceptionnelle de 20% sur le blanchiment dentaire + le nettoyage, valable tout au long de votre mois d’anniversaire. ✨🦷\r\n\r\nNous espérons que votre journée sera remplie de bonheur et de moments mémorables.\r\nSi vous avez besoin de quoi que ce soit ou si vous avez des questions, n'hésitez pas à nous contacter.\r\nAvec toute mon affection,\r\n[ Cabient Dr. Boutaib Haitham ]", "created_at": "2026-05-16T09:24:34.765454", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8891/download", "media_mime_type": "image/jpeg"}, {"id": 30653, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjQzNzE4NDQzFQIAEhgUM0FFRDlEQUFDRkU4MzE1ODI2OEMA", "sender": "user", "message_type": "text", "content": "Oh merci Cabinet Dr Boutaib Haitam🤍🤍", "created_at": "2026-05-16T15:45:58.978433", "media_url": null, "media_mime_type": null}, {"id": 30654, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjQzNzE4NDQzFQIAEhgUM0FFRDlEQUFDRkU4MzE1ODI2OEMA_8791", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊 Prenez soin de vous !", "created_at": "2026-05-16T15:46:11.806183", "media_url": null, "media_mime_type": null}, {"id": 30655, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjQzNzE4NDQzFQIAEhgUM0ExNjY5QTZGNzk2QTJENEQwMzAA", "sender": "user", "message_type": "text", "content": "Merci", "created_at": "2026-05-16T15:47:11.479398", "media_url": null, "media_mime_type": null}, {"id": 30656, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjQzNzE4NDQzFQIAEhgUM0ExNjY5QTZGNzk2QTJENEQwMzAA_4954", "sender": "bot", "message_type": "text", "content": "Avec plaisir, à votre service 🙏🏻", "created_at": "2026-05-16T15:47:23.378772", "media_url": null, "media_mime_type": null}]...
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Avec plaisir, à votre service 🙏🏻
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[{"id": 30504, "message_id": " [{"id": 30504, "message_id": "A5FE2523DD58CFFD532975F2BAF4BEED", "sender": "user", "message_type": "text", "content": "Bonjour dr j'espère que tout va bien", "created_at": "2026-05-16T09:13:22.607760", "media_url": null, "media_mime_type": null}, {"id": 30505, "message_id": "A596D5438D0AF0B32BCB1E21F716671D", "sender": "user", "message_type": "text", "content": "Ci imane commercial de la société hakkami scent pour les diffuseurs machines", "created_at": "2026-05-16T09:13:32.113925", "media_url": null, "media_mime_type": null}, {"id": 30506, "message_id": "bot_A596D5438D0AF0B32BCB1E21F716671D_6748", "sender": "bot", "message_type": "text", "content": "Bonjour Iman, merci pour votre message et votre présentation. \nComment puis-je vous aider aujourd’hui ?", "created_at": "2026-05-16T09:13:43.659250", "media_url": null, "media_mime_type": null}]...
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Bonjour Iman, merci pour votre message et votre pr Bonjour Iman, merci pour votre message et votre présentation.
Comment puis-je vous aider aujourd’hui ?...
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[{"id": 30502, "message_id": " [{"id": 30502, "message_id": "meta_495384013668010_wamid.HBgLMTI2NzY5NDg2MjcVAgASGBQzQTA2RTgxMjNCRUFENUYwQTZDNwA=", "sender": "user", "message_type": "text", "content": "5 min", "created_at": "2026-05-16T09:08:40.960027", "media_url": null, "media_mime_type": null}, {"id": 30507, "message_id": "meta_495384013668010_wamid.HBgLMTI2NzY5NDg2MjcVAgASGBQzQTY4NTI2QjY5NkQ3QjA3MjJEQQA=", "sender": "user", "message_type": "text", "content": "I’m here", "created_at": "2026-05-16T09:13:54.070501", "media_url": null, "media_mime_type": null}, {"id": 30573, "message_id": "meta_echo_495384013668010_wamid.HBgLMTI2NzY5NDg2MjcVAgARGBYzRUIwRDAyRkMzMjVDRUJBRTZBOEZDAA==", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *4000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-13000,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-16T11:51:44.640844", "media_url": null, "media_mime_type": null}, {"id": 30574, "message_id": "meta_echo_495384013668010_wamid.HBgLMTI2NzY5NDg2MjcVAgARGBYzRUIwNTIxMDc0NEI0MDJFRjQ4QTY0AA==", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-16T11:52:13.709907", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8911/download", "media_mime_type": "application/pdf"}, {"id": 30575, "message_id": "meta_echo_495384013668010_wamid.HBgLMTI2NzY5NDg2MjcVAgARGBYzRUIwNjM2ODNFNEMwQUY1RUQ2RkQ0AA==", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *4000,00* dirhams (*TPE*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-9000,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-16T11:55:53.503145", "media_url": null, "media_mime_type": null}, {"id": 30576, "message_id": "meta_echo_495384013668010_wamid.HBgLMTI2NzY5NDg2MjcVAgARGBYzRUIwNDQwQzA0MDNCRkQ5QjY0M0ZFAA==", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-16T11:56:21.020017", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8912/download", "media_mime_type": "application/pdf"}, {"id": 34633, "message_id": "3AED8A61BCECCD50CC54", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-23T12:16:37.312617", "media_url": null, "media_mime_type": null}, {"id": 34634, "message_id": "bot_3AED8A61BCECCD50CC54_9499", "sender": "bot", "message_type": "text", "content": "Hello! 😊 How can I assist you today? If you’d like to book or change an appointment, just let me know your full name, the reason for your visit, and your preferred date and time.", "created_at": "2026-05-23T12:16:49.201223", "media_url": null, "media_mime_type": null}, {"id": 34713, "message_id": "3A0A1402A5E9EF1B0E38", "sender": "user", "message_type": "text", "content": "Hi, on Monday I have practice at 11, is it possible to come at 2pm?", "created_at": "2026-05-23T15:49:39.714481", "media_url": null, "media_mime_type": null}, {"id": 34714, "message_id": "bot_3A0A1402A5E9EF1B0E38_6140", "sender": "bot", "message_type": "text", "content": "Of course!", "created_at": "2026-05-23T15:49:51.362927", "media_url": null, "media_mime_type": null}, {"id": 34715, "message_id": "bot_3A0A1402A5E9EF1B0E38_8851", "sender": "bot", "message_type": "text", "content": "Could you please confirm your full name and the reason for your visit, so I can forward your request to the team for Monday at 2pm?", "created_at": "2026-05-23T15:49:51.422562", "media_url": null, "media_mime_type": null}, {"id": 34716, "message_id": "bot_3A0A1402A5E9EF1B0E38_8356", "sender": "bot", "message_type": "text", "content": "Please note: your appointment will only be confirmed after our team contacts you directly 🙏🏻", "created_at": "2026-05-23T15:49:51.472843", "media_url": null, "media_mime_type": null}]...
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Of course! Could you please confirm your full name Of course! Could you please confirm your full name and the reason for your visit, so I can forward your request to the team for Monday at 2pm?
Please note: your appointment will only be confirmed after our team contacts you directly 🙏🏻...
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[{"id": 30475, "message_id": " [{"id": 30475, "message_id": "bot_ACFBE0022036BE2AE7FB4C1310296B1C_1301", "sender": "bot", "message_type": "text", "content": "مرحبا سميرة 😊 مبروك الموافقة! باش نسجلو الطلب ديالك للرونديفو، واش ممكن تعطيني الوقت اللي مناسبك باش تجي للعيادة؟ واش عندك شي تفضيل لنهار أو ساعة معينة؟", "created_at": "2026-05-16T07:50:02.174319", "media_url": null, "media_mime_type": null}, {"id": 30476, "message_id": "ACA23E9412B9909884F7F417E960867A", "sender": "user", "message_type": "text", "content": "عندي الاثنين والجمعة...نبغي ناخذ رونديفو فالعشية", "created_at": "2026-05-16T07:50:58.152978", "media_url": null, "media_mime_type": null}, {"id": 30478, "message_id": "bot_ACA23E9412B9909884F7F417E960867A_9622", "sender": "bot", "message_type": "text", "content": "تسجّل الطلب ديالك سميرة، والفريق غادي يتواصلوا معاك باش يأكدو الرونديفو في الوقت اللي مناسبك إن شاء الله 🙏🏻\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة. إذا احتجتي شي توضيح آخر أنا هنا.", "created_at": "2026-05-16T07:51:11.784676", "media_url": null, "media_mime_type": null}, {"id": 30479, "message_id": "ACA837DD014E0F2E32F548EE61EB641B", "sender": "user", "message_type": "text", "content": "شكرا", "created_at": "2026-05-16T07:51:33.704338", "media_url": null, "media_mime_type": null}, {"id": 30480, "message_id": "bot_ACA837DD014E0F2E32F548EE61EB641B_8072", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك سميرة 😊 إذا احتجتي شي حاجة أخرى أنا هنا رهن الإشارة.", "created_at": "2026-05-16T07:51:44.025384", "media_url": null, "media_mime_type": null}, {"id": 33153, "message_id": "3EB09F9792DE1597A3ACCF", "sender": "bot", "message_type": "image", "content": "Bonjour ZOUAK SAMIRA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le jeudi 21 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الخميس 21 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-20T17:03:28.905577", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/9533/download", "media_mime_type": "image/jpeg"}, {"id": 33984, "message_id": "AC1698755D6E6A3CA126CA4CBD289698", "sender": "bot", "message_type": "image", "content": "", "created_at": "2026-05-22T12:07:15.797585", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/9709/download", "media_mime_type": "image/jpeg"}, {"id": 33988, "message_id": "AC4324F50F8D7EB0F87B7E4F931DAC62", "sender": "user", "message_type": "text", "content": "Merci chaymae", "created_at": "2026-05-22T12:08:10.729708", "media_url": null, "media_mime_type": null}, {"id": 33994, "message_id": "AC925E783A41B82464B16489A29D81BE", "sender": "bot", "message_type": "text", "content": "Avec plaisir lah ijib chifae", "created_at": "2026-05-22T12:12:43.252480", "media_url": null, "media_mime_type": null}, {"id": 38979, "message_id": "3EB0C0690390517301E03E", "sender": "bot", "message_type": "image", "content": "Bonjour ZOUAK SAMIRA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 05 juin 2026 à 17:00 .\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 5 يونيو 2026 على الساعة 17:00. في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-06-04T17:03:36.515936", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/10844/download", "media_mime_type": "image/jpeg"}, {"id": 43067, "message_id": "AC79C4FA683FDCB39E6AF80401FA8F4D", "sender": "user", "message_type": "text", "content": "Bjr chaymae cv?\nChouffi khodi li rendez vous jeudi a 17h", "created_at": "2026-06-14T06:22:35.372434", "media_url": null, "media_mime_type": null}, {"id": 43068, "message_id": "bot_AC79C4FA683FDCB39E6AF80401FA8F4D_5503", "sender": "bot", "message_type": "text", "content": "Bonjour Chaymae, ça va très bien merci 😊\n\nPour prendre rendez-vous jeudi à 17h, pouvez-vous me préciser le motif de votre visite (par exemple: détartrage, consultation, soin, etc.) ?", "created_at": "2026-06-14T06:22:48.216972", "media_url": null, "media_mime_type": null}]...
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Bonjour Chaymae, ça va très bien merci 😊
Pour pre Bonjour Chaymae, ça va très bien merci 😊
Pour prendre rendez-vous jeudi à 17h, pouvez-vous me préciser le motif de votre visite (par exemple: détartrage, consultation, soin, etc.) ?...
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[{"id": 30472, "message_id": " [{"id": 30472, "message_id": "AC399FB26B93218802EF09AB94D578F0", "sender": "user", "message_type": "text", "content": "السلام", "created_at": "2026-05-16T07:48:35.936678", "media_url": null, "media_mime_type": null}, {"id": 30473, "message_id": "bot_AC399FB26B93218802EF09AB94D578F0_8457", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله سميرة، أنا هنا رهن الإشارة ديالك. واش كاين شي حاجة جديدة نقدر نعاونك بها؟ 😊", "created_at": "2026-05-16T07:48:49.398567", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله سميرة، أنا هنا رهن الإشار وعليكم السلام ورحمة الله سميرة، أنا هنا رهن الإشارة ديالك. واش كاين شي حاجة جديدة نقدر نعاونك بها؟ 😊...
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[{"id": 30472, "message_id": " [{"id": 30472, "message_id": "AC399FB26B93218802EF09AB94D578F0", "sender": "user", "message_type": "text", "content": "السلام", "created_at": "2026-05-16T07:48:35.936678", "media_url": null, "media_mime_type": null}, {"id": 30473, "message_id": "bot_AC399FB26B93218802EF09AB94D578F0_8457", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله سميرة، أنا هنا رهن الإشارة ديالك. واش كاين شي حاجة جديدة نقدر نعاونك بها؟ 😊", "created_at": "2026-05-16T07:48:49.398567", "media_url": null, "media_mime_type": null}, {"id": 30474, "message_id": "ACFBE0022036BE2AE7FB4C1310296B1C", "sender": "user", "message_type": "text", "content": "بغيت ناخذ رونديفو باش نقدر نصايب الضرسة...لانه خرجات ليا الموافقة على الدوڤي لي دفعت للتأمين", "created_at": "2026-05-16T07:49:50.869924", "media_url": null, "media_mime_type": null}, {"id": 30475, "message_id": "bot_ACFBE0022036BE2AE7FB4C1310296B1C_1301", "sender": "bot", "message_type": "text", "content": "مرحبا سميرة 😊 مبروك الموافقة! باش نسجلو الطلب ديالك للرونديفو، واش ممكن تعطيني الوقت اللي مناسبك باش تجي للعيادة؟ واش عندك شي تفضيل لنهار أو ساعة معينة؟", "created_at": "2026-05-16T07:50:02.174319", "media_url": null, "media_mime_type": null}]...
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مرحبا سميرة 😊 مبروك الموافقة! باش نسجلو الطلب ديال مرحبا سميرة 😊 مبروك الموافقة! باش نسجلو الطلب ديالك للرونديفو، واش ممكن تعطيني الوقت اللي مناسبك باش تجي للعيادة؟ واش عندك شي تفضيل لنهار أو ساعة معينة؟...
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[{"id": 30472, "message_id": " [{"id": 30472, "message_id": "AC399FB26B93218802EF09AB94D578F0", "sender": "user", "message_type": "text", "content": "السلام", "created_at": "2026-05-16T07:48:35.936678", "media_url": null, "media_mime_type": null}, {"id": 30473, "message_id": "bot_AC399FB26B93218802EF09AB94D578F0_8457", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله سميرة، أنا هنا رهن الإشارة ديالك. واش كاين شي حاجة جديدة نقدر نعاونك بها؟ 😊", "created_at": "2026-05-16T07:48:49.398567", "media_url": null, "media_mime_type": null}, {"id": 30474, "message_id": "ACFBE0022036BE2AE7FB4C1310296B1C", "sender": "user", "message_type": "text", "content": "بغيت ناخذ رونديفو باش نقدر نصايب الضرسة...لانه خرجات ليا الموافقة على الدوڤي لي دفعت للتأمين", "created_at": "2026-05-16T07:49:50.869924", "media_url": null, "media_mime_type": null}, {"id": 30475, "message_id": "bot_ACFBE0022036BE2AE7FB4C1310296B1C_1301", "sender": "bot", "message_type": "text", "content": "مرحبا سميرة 😊 مبروك الموافقة! باش نسجلو الطلب ديالك للرونديفو، واش ممكن تعطيني الوقت اللي مناسبك باش تجي للعيادة؟ واش عندك شي تفضيل لنهار أو ساعة معينة؟", "created_at": "2026-05-16T07:50:02.174319", "media_url": null, "media_mime_type": null}, {"id": 30476, "message_id": "ACA23E9412B9909884F7F417E960867A", "sender": "user", "message_type": "text", "content": "عندي الاثنين والجمعة...نبغي ناخذ رونديفو فالعشية", "created_at": "2026-05-16T07:50:58.152978", "media_url": null, "media_mime_type": null}, {"id": 30478, "message_id": "bot_ACA23E9412B9909884F7F417E960867A_9622", "sender": "bot", "message_type": "text", "content": "تسجّل الطلب ديالك سميرة، والفريق غادي يتواصلوا معاك باش يأكدو الرونديفو في الوقت اللي مناسبك إن شاء الله 🙏🏻\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة. إذا احتجتي شي توضيح آخر أنا هنا.", "created_at": "2026-05-16T07:51:11.784676", "media_url": null, "media_mime_type": null}]...
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تسجّل الطلب ديالك سميرة، والفريق غادي يتواصلوا معا تسجّل الطلب ديالك سميرة، والفريق غادي يتواصلوا معاك باش يأكدو الرونديفو في الوقت اللي مناسبك إن شاء الله 🙏🏻
دير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة. إذا احتجتي شي توضيح آخر أنا هنا....
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[{"id": 30472, "message_id": " [{"id": 30472, "message_id": "AC399FB26B93218802EF09AB94D578F0", "sender": "user", "message_type": "text", "content": "السلام", "created_at": "2026-05-16T07:48:35.936678", "media_url": null, "media_mime_type": null}, {"id": 30473, "message_id": "bot_AC399FB26B93218802EF09AB94D578F0_8457", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله سميرة، أنا هنا رهن الإشارة ديالك. واش كاين شي حاجة جديدة نقدر نعاونك بها؟ 😊", "created_at": "2026-05-16T07:48:49.398567", "media_url": null, "media_mime_type": null}, {"id": 30474, "message_id": "ACFBE0022036BE2AE7FB4C1310296B1C", "sender": "user", "message_type": "text", "content": "بغيت ناخذ رونديفو باش نقدر نصايب الضرسة...لانه خرجات ليا الموافقة على الدوڤي لي دفعت للتأمين", "created_at": "2026-05-16T07:49:50.869924", "media_url": null, "media_mime_type": null}, {"id": 30475, "message_id": "bot_ACFBE0022036BE2AE7FB4C1310296B1C_1301", "sender": "bot", "message_type": "text", "content": "مرحبا سميرة 😊 مبروك الموافقة! باش نسجلو الطلب ديالك للرونديفو، واش ممكن تعطيني الوقت اللي مناسبك باش تجي للعيادة؟ واش عندك شي تفضيل لنهار أو ساعة معينة؟", "created_at": "2026-05-16T07:50:02.174319", "media_url": null, "media_mime_type": null}, {"id": 30476, "message_id": "ACA23E9412B9909884F7F417E960867A", "sender": "user", "message_type": "text", "content": "عندي الاثنين والجمعة...نبغي ناخذ رونديفو فالعشية", "created_at": "2026-05-16T07:50:58.152978", "media_url": null, "media_mime_type": null}, {"id": 30478, "message_id": "bot_ACA23E9412B9909884F7F417E960867A_9622", "sender": "bot", "message_type": "text", "content": "تسجّل الطلب ديالك سميرة، والفريق غادي يتواصلوا معاك باش يأكدو الرونديفو في الوقت اللي مناسبك إن شاء الله 🙏🏻\nدير فبالك أن الموعد غادي يتأكد غير بعد ما يتواصل معاك الفريق مباشرة. إذا احتجتي شي توضيح آخر أنا هنا.", "created_at": "2026-05-16T07:51:11.784676", "media_url": null, "media_mime_type": null}, {"id": 30479, "message_id": "ACA837DD014E0F2E32F548EE61EB641B", "sender": "user", "message_type": "text", "content": "شكرا", "created_at": "2026-05-16T07:51:33.704338", "media_url": null, "media_mime_type": null}, {"id": 30480, "message_id": "bot_ACA837DD014E0F2E32F548EE61EB641B_8072", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك سميرة 😊 إذا احتجتي شي حاجة أخرى أنا هنا رهن الإشارة.", "created_at": "2026-05-16T07:51:44.025384", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيك سميرة 😊 إذا احتجتي شي حاجة أخرى أن العفو مرحبا بيك سميرة 😊 إذا احتجتي شي حاجة أخرى أنا هنا رهن الإشارة....
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[{"id": 30453, "message_id": " [{"id": 30453, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAERggQTVEQzdCNkM4QUE4QUQyRDdERkZFNkQ4MTY3QUZDQUMA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-16T06:55:12.931155", "media_url": null, "media_mime_type": null}, {"id": 30454, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUNCNzAwQzJGNTFGQzc3Qjg1N0ZFNzMyMkFEOTkyQzcA_1340", "sender": "bot", "message_type": "text", "content": "Thank you for your message! We do offer professional teeth whitening at the clinic, and you can usually see a clear result from the very first session. The exact cost depends on your specific case, which Dr Haitham Boutaib will evaluate during your visit.\n\nFor today's availability before 2pm for two people, I will need to check with the team. Would you like me to confirm if we can fit you both in this morning?", "created_at": "2026-05-16T06:55:25.451631", "media_url": null, "media_mime_type": null}, {"id": 30455, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM5NjVCNDlDQjQyMjg1RDlBOUQyRkYwMzJCMkU1QjQA", "sender": "user", "message_type": "text", "content": "What's the cost? I know you can't give the exact price but I want to know before booking.", "created_at": "2026-05-16T06:57:02.282445", "media_url": null, "media_mime_type": null}, {"id": 30456, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM5NjVCNDlDQjQyMjg1RDlBOUQyRkYwMzJCMkU1QjQA_5905", "sender": "bot", "message_type": "text", "content": "The consultation itself is 200DH. For the teeth whitening treatment, the final price depends on your specific case and will be confirmed after evaluation by Dr Haitham. If you’d like, I can check availability for you and your companion this morning—would you like to proceed?", "created_at": "2026-05-16T06:57:20.761944", "media_url": null, "media_mime_type": null}, {"id": 30457, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM0QTVFQzNDNjU1NTNCQTM3OTU3RjBGMTBGQzQ3ODAA", "sender": "user", "message_type": "text", "content": "Okay tell me treatment price from and to?", "created_at": "2026-05-16T06:58:51.279165", "media_url": null, "media_mime_type": null}, {"id": 30458, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM0QTVFQzNDNjU1NTNCQTM3OTU3RjBGMTBGQzQ3ODAA_2022", "sender": "bot", "message_type": "text", "content": "The exact price for teeth whitening depends on your individual case and will be confirmed after an evaluation by Dr Haitham. Unfortunately, I don’t have a fixed price range to share, as it can vary based on your needs.\n\nWould you like me to check if there’s availability for you and your companion before 2pm today?", "created_at": "2026-05-16T06:59:08.361060", "media_url": null, "media_mime_type": null}, {"id": 30459, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUMwRjYzOTQ1N0FBNTQ2QTUzMDZCMDVBRDE5NDk5QkIA", "sender": "user", "message_type": "text", "content": "Just the consultation is 2000dh?", "created_at": "2026-05-16T07:00:24.452240", "media_url": null, "media_mime_type": null}, {"id": 30460, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUMwRjYzOTQ1N0FBNTQ2QTUzMDZCMDVBRDE5NDk5QkIA_7021", "sender": "bot", "message_type": "text", "content": "لا، consultation عندنا بـ 200DH فقط 😊 باقي العلاجات الثمن ديالهم كيتحدد على حساب الحالة ديالكوم بعد التقييم. واش بغيتو نحجزو ليكوم consultation؟", "created_at": "2026-05-16T07:00:35.371868", "media_url": null, "media_mime_type": null}, {"id": 30461, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM0NkRERjJGNkFBNDg4MEIzNjRBMkNDMDk4QzBBQTQA", "sender": "user", "message_type": "text", "content": "Sorry I mean 200 😇", "created_at": "2026-05-16T07:01:03.987373", "media_url": null, "media_mime_type": null}, {"id": 30462, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM0NkRERjJGNkFBNDg4MEIzNjRBMkNDMDk4QzBBQTQA_4300", "sender": "bot", "message_type": "text", "content": "إيوا بالضبط، consultation بـ 200DH فقط 😊 إذا محتاجين شي موعد، راني هنا نعاونكوم!", "created_at": "2026-05-16T07:01:15.458371", "media_url": null, "media_mime_type": null}, {"id": 30463, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM1MTg3OTdBMTI5NzlDQ0Q2RDYxMkVCQUUyMENENzkA", "sender": "user", "message_type": "text", "content": "What time availability do you have?", "created_at": "2026-05-16T07:01:37.371065", "media_url": null, "media_mime_type": null}, {"id": 30470, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM1MTg3OTdBMTI5NzlDQ0Q2RDYxMkVCQUUyMENENzkA_4663", "sender": "bot", "message_type": "text", "content": "Thank you for your interest! I’ll pass your request to the team right now so they can confirm today’s available times for a consultation. They’ll get back to you as soon as possible.", "created_at": "2026-05-16T07:01:49.796570", "media_url": null, "media_mime_type": null}]...
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Thank you for your interest! I’ll pass your reques Thank you for your interest! I’ll pass your request to the team right now so they can confirm today’s available times for a consultation. They’ll get back to you as soon as possible....
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[{"id": 30452, "message_id": " [{"id": 30452, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUNCNzAwQzJGNTFGQzc3Qjg1N0ZFNzMyMkFEOTkyQzcA", "sender": "user", "message_type": "text", "content": "Hello, I'm wondering if you can offer teeth whitening treatment today. \nI'm travelling back today, so I'm available upto 2pm. There are two of us. Also, what is the cost and procedure, is one session enough?", "created_at": "2026-05-16T06:55:04.582330", "media_url": null, "media_mime_type": null}, {"id": 30453, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAERggQTVEQzdCNkM4QUE4QUQyRDdERkZFNkQ4MTY3QUZDQUMA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-16T06:55:12.931155", "media_url": null, "media_mime_type": null}, {"id": 30454, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUNCNzAwQzJGNTFGQzc3Qjg1N0ZFNzMyMkFEOTkyQzcA_1340", "sender": "bot", "message_type": "text", "content": "Thank you for your message! We do offer professional teeth whitening at the clinic, and you can usually see a clear result from the very first session. The exact cost depends on your specific case, which Dr Haitham Boutaib will evaluate during your visit.\n\nFor today's availability before 2pm for two people, I will need to check with the team. Would you like me to confirm if we can fit you both in this morning?", "created_at": "2026-05-16T06:55:25.451631", "media_url": null, "media_mime_type": null}]...
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Thank you for your message! We do offer profession Thank you for your message! We do offer professional teeth whitening at the clinic, and you can usually see a clear result from the very first session. The exact cost depends on your specific case, which Dr Haitham Boutaib will evaluate during your visit.
For today's availability before 2pm for two people, I will need to check with the team. Would you like me to confirm if we can fit you both in this morning?...
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[{"id": 30452, "message_id": " [{"id": 30452, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUNCNzAwQzJGNTFGQzc3Qjg1N0ZFNzMyMkFEOTkyQzcA", "sender": "user", "message_type": "text", "content": "Hello, I'm wondering if you can offer teeth whitening treatment today. \nI'm travelling back today, so I'm available upto 2pm. There are two of us. Also, what is the cost and procedure, is one session enough?", "created_at": "2026-05-16T06:55:04.582330", "media_url": null, "media_mime_type": null}, {"id": 30453, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAERggQTVEQzdCNkM4QUE4QUQyRDdERkZFNkQ4MTY3QUZDQUMA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-16T06:55:12.931155", "media_url": null, "media_mime_type": null}, {"id": 30454, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUNCNzAwQzJGNTFGQzc3Qjg1N0ZFNzMyMkFEOTkyQzcA_1340", "sender": "bot", "message_type": "text", "content": "Thank you for your message! We do offer professional teeth whitening at the clinic, and you can usually see a clear result from the very first session. The exact cost depends on your specific case, which Dr Haitham Boutaib will evaluate during your visit.\n\nFor today's availability before 2pm for two people, I will need to check with the team. Would you like me to confirm if we can fit you both in this morning?", "created_at": "2026-05-16T06:55:25.451631", "media_url": null, "media_mime_type": null}, {"id": 30455, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM5NjVCNDlDQjQyMjg1RDlBOUQyRkYwMzJCMkU1QjQA", "sender": "user", "message_type": "text", "content": "What's the cost? I know you can't give the exact price but I want to know before booking.", "created_at": "2026-05-16T06:57:02.282445", "media_url": null, "media_mime_type": null}, {"id": 30456, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM5NjVCNDlDQjQyMjg1RDlBOUQyRkYwMzJCMkU1QjQA_5905", "sender": "bot", "message_type": "text", "content": "The consultation itself is 200DH. For the teeth whitening treatment, the final price depends on your specific case and will be confirmed after evaluation by Dr Haitham. If you’d like, I can check availability for you and your companion this morning—would you like to proceed?", "created_at": "2026-05-16T06:57:20.761944", "media_url": null, "media_mime_type": null}]...
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The consultation itself is 200DH. For the teeth wh The consultation itself is 200DH. For the teeth whitening treatment, the final price depends on your specific case and will be confirmed after evaluation by Dr Haitham. If you’d like, I can check availability for you and your companion this morning—would you like to proceed?...
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[{"id": 30452, "message_id": " [{"id": 30452, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUNCNzAwQzJGNTFGQzc3Qjg1N0ZFNzMyMkFEOTkyQzcA", "sender": "user", "message_type": "text", "content": "Hello, I'm wondering if you can offer teeth whitening treatment today. \nI'm travelling back today, so I'm available upto 2pm. There are two of us. Also, what is the cost and procedure, is one session enough?", "created_at": "2026-05-16T06:55:04.582330", "media_url": null, "media_mime_type": null}, {"id": 30453, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAERggQTVEQzdCNkM4QUE4QUQyRDdERkZFNkQ4MTY3QUZDQUMA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-16T06:55:12.931155", "media_url": null, "media_mime_type": null}, {"id": 30454, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUNCNzAwQzJGNTFGQzc3Qjg1N0ZFNzMyMkFEOTkyQzcA_1340", "sender": "bot", "message_type": "text", "content": "Thank you for your message! We do offer professional teeth whitening at the clinic, and you can usually see a clear result from the very first session. The exact cost depends on your specific case, which Dr Haitham Boutaib will evaluate during your visit.\n\nFor today's availability before 2pm for two people, I will need to check with the team. Would you like me to confirm if we can fit you both in this morning?", "created_at": "2026-05-16T06:55:25.451631", "media_url": null, "media_mime_type": null}, {"id": 30455, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM5NjVCNDlDQjQyMjg1RDlBOUQyRkYwMzJCMkU1QjQA", "sender": "user", "message_type": "text", "content": "What's the cost? I know you can't give the exact price but I want to know before booking.", "created_at": "2026-05-16T06:57:02.282445", "media_url": null, "media_mime_type": null}, {"id": 30456, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM5NjVCNDlDQjQyMjg1RDlBOUQyRkYwMzJCMkU1QjQA_5905", "sender": "bot", "message_type": "text", "content": "The consultation itself is 200DH. For the teeth whitening treatment, the final price depends on your specific case and will be confirmed after evaluation by Dr Haitham. If you’d like, I can check availability for you and your companion this morning—would you like to proceed?", "created_at": "2026-05-16T06:57:20.761944", "media_url": null, "media_mime_type": null}, {"id": 30457, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM0QTVFQzNDNjU1NTNCQTM3OTU3RjBGMTBGQzQ3ODAA", "sender": "user", "message_type": "text", "content": "Okay tell me treatment price from and to?", "created_at": "2026-05-16T06:58:51.279165", "media_url": null, "media_mime_type": null}, {"id": 30458, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM0QTVFQzNDNjU1NTNCQTM3OTU3RjBGMTBGQzQ3ODAA_2022", "sender": "bot", "message_type": "text", "content": "The exact price for teeth whitening depends on your individual case and will be confirmed after an evaluation by Dr Haitham. Unfortunately, I don’t have a fixed price range to share, as it can vary based on your needs.\n\nWould you like me to check if there’s availability for you and your companion before 2pm today?", "created_at": "2026-05-16T06:59:08.361060", "media_url": null, "media_mime_type": null}]...
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The exact price for teeth whitening depends on you The exact price for teeth whitening depends on your individual case and will be confirmed after an evaluation by Dr Haitham. Unfortunately, I don’t have a fixed price range to share, as it can vary based on your needs.
Would you like me to check if there’s availability for you and your companion before 2pm today?...
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[{"id": 30452, "message_id": " [{"id": 30452, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUNCNzAwQzJGNTFGQzc3Qjg1N0ZFNzMyMkFEOTkyQzcA", "sender": "user", "message_type": "text", "content": "Hello, I'm wondering if you can offer teeth whitening treatment today. \nI'm travelling back today, so I'm available upto 2pm. There are two of us. Also, what is the cost and procedure, is one session enough?", "created_at": "2026-05-16T06:55:04.582330", "media_url": null, "media_mime_type": null}, {"id": 30453, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAERggQTVEQzdCNkM4QUE4QUQyRDdERkZFNkQ4MTY3QUZDQUMA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-16T06:55:12.931155", "media_url": null, "media_mime_type": null}, {"id": 30454, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUNCNzAwQzJGNTFGQzc3Qjg1N0ZFNzMyMkFEOTkyQzcA_1340", "sender": "bot", "message_type": "text", "content": "Thank you for your message! We do offer professional teeth whitening at the clinic, and you can usually see a clear result from the very first session. The exact cost depends on your specific case, which Dr Haitham Boutaib will evaluate during your visit.\n\nFor today's availability before 2pm for two people, I will need to check with the team. Would you like me to confirm if we can fit you both in this morning?", "created_at": "2026-05-16T06:55:25.451631", "media_url": null, "media_mime_type": null}, {"id": 30455, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM5NjVCNDlDQjQyMjg1RDlBOUQyRkYwMzJCMkU1QjQA", "sender": "user", "message_type": "text", "content": "What's the cost? I know you can't give the exact price but I want to know before booking.", "created_at": "2026-05-16T06:57:02.282445", "media_url": null, "media_mime_type": null}, {"id": 30456, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM5NjVCNDlDQjQyMjg1RDlBOUQyRkYwMzJCMkU1QjQA_5905", "sender": "bot", "message_type": "text", "content": "The consultation itself is 200DH. For the teeth whitening treatment, the final price depends on your specific case and will be confirmed after evaluation by Dr Haitham. If you’d like, I can check availability for you and your companion this morning—would you like to proceed?", "created_at": "2026-05-16T06:57:20.761944", "media_url": null, "media_mime_type": null}, {"id": 30457, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM0QTVFQzNDNjU1NTNCQTM3OTU3RjBGMTBGQzQ3ODAA", "sender": "user", "message_type": "text", "content": "Okay tell me treatment price from and to?", "created_at": "2026-05-16T06:58:51.279165", "media_url": null, "media_mime_type": null}, {"id": 30458, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM0QTVFQzNDNjU1NTNCQTM3OTU3RjBGMTBGQzQ3ODAA_2022", "sender": "bot", "message_type": "text", "content": "The exact price for teeth whitening depends on your individual case and will be confirmed after an evaluation by Dr Haitham. Unfortunately, I don’t have a fixed price range to share, as it can vary based on your needs.\n\nWould you like me to check if there’s availability for you and your companion before 2pm today?", "created_at": "2026-05-16T06:59:08.361060", "media_url": null, "media_mime_type": null}, {"id": 30459, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUMwRjYzOTQ1N0FBNTQ2QTUzMDZCMDVBRDE5NDk5QkIA", "sender": "user", "message_type": "text", "content": "Just the consultation is 2000dh?", "created_at": "2026-05-16T07:00:24.452240", "media_url": null, "media_mime_type": null}, {"id": 30460, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUMwRjYzOTQ1N0FBNTQ2QTUzMDZCMDVBRDE5NDk5QkIA_7021", "sender": "bot", "message_type": "text", "content": "لا، consultation عندنا بـ 200DH فقط 😊 باقي العلاجات الثمن ديالهم كيتحدد على حساب الحالة ديالكوم بعد التقييم. واش بغيتو نحجزو ليكوم consultation؟", "created_at": "2026-05-16T07:00:35.371868", "media_url": null, "media_mime_type": null}]...
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لا، consultation عندنا بـ 200DH فقط 😊 باقي العلاجا لا، consultation عندنا بـ 200DH فقط 😊 باقي العلاجات الثمن ديالهم كيتحدد على حساب الحالة ديالكوم بعد التقييم. واش بغيتو نحجزو ليكوم consultation؟...
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[{"id": 30452, "message_id": " [{"id": 30452, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUNCNzAwQzJGNTFGQzc3Qjg1N0ZFNzMyMkFEOTkyQzcA", "sender": "user", "message_type": "text", "content": "Hello, I'm wondering if you can offer teeth whitening treatment today. \nI'm travelling back today, so I'm available upto 2pm. There are two of us. Also, what is the cost and procedure, is one session enough?", "created_at": "2026-05-16T06:55:04.582330", "media_url": null, "media_mime_type": null}, {"id": 30453, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAERggQTVEQzdCNkM4QUE4QUQyRDdERkZFNkQ4MTY3QUZDQUMA", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-16T06:55:12.931155", "media_url": null, "media_mime_type": null}, {"id": 30454, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUNCNzAwQzJGNTFGQzc3Qjg1N0ZFNzMyMkFEOTkyQzcA_1340", "sender": "bot", "message_type": "text", "content": "Thank you for your message! We do offer professional teeth whitening at the clinic, and you can usually see a clear result from the very first session. The exact cost depends on your specific case, which Dr Haitham Boutaib will evaluate during your visit.\n\nFor today's availability before 2pm for two people, I will need to check with the team. Would you like me to confirm if we can fit you both in this morning?", "created_at": "2026-05-16T06:55:25.451631", "media_url": null, "media_mime_type": null}, {"id": 30455, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM5NjVCNDlDQjQyMjg1RDlBOUQyRkYwMzJCMkU1QjQA", "sender": "user", "message_type": "text", "content": "What's the cost? I know you can't give the exact price but I want to know before booking.", "created_at": "2026-05-16T06:57:02.282445", "media_url": null, "media_mime_type": null}, {"id": 30456, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM5NjVCNDlDQjQyMjg1RDlBOUQyRkYwMzJCMkU1QjQA_5905", "sender": "bot", "message_type": "text", "content": "The consultation itself is 200DH. For the teeth whitening treatment, the final price depends on your specific case and will be confirmed after evaluation by Dr Haitham. If you’d like, I can check availability for you and your companion this morning—would you like to proceed?", "created_at": "2026-05-16T06:57:20.761944", "media_url": null, "media_mime_type": null}, {"id": 30457, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM0QTVFQzNDNjU1NTNCQTM3OTU3RjBGMTBGQzQ3ODAA", "sender": "user", "message_type": "text", "content": "Okay tell me treatment price from and to?", "created_at": "2026-05-16T06:58:51.279165", "media_url": null, "media_mime_type": null}, {"id": 30458, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM0QTVFQzNDNjU1NTNCQTM3OTU3RjBGMTBGQzQ3ODAA_2022", "sender": "bot", "message_type": "text", "content": "The exact price for teeth whitening depends on your individual case and will be confirmed after an evaluation by Dr Haitham. Unfortunately, I don’t have a fixed price range to share, as it can vary based on your needs.\n\nWould you like me to check if there’s availability for you and your companion before 2pm today?", "created_at": "2026-05-16T06:59:08.361060", "media_url": null, "media_mime_type": null}, {"id": 30459, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUMwRjYzOTQ1N0FBNTQ2QTUzMDZCMDVBRDE5NDk5QkIA", "sender": "user", "message_type": "text", "content": "Just the consultation is 2000dh?", "created_at": "2026-05-16T07:00:24.452240", "media_url": null, "media_mime_type": null}, {"id": 30460, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUMwRjYzOTQ1N0FBNTQ2QTUzMDZCMDVBRDE5NDk5QkIA_7021", "sender": "bot", "message_type": "text", "content": "لا، consultation عندنا بـ 200DH فقط 😊 باقي العلاجات الثمن ديالهم كيتحدد على حساب الحالة ديالكوم بعد التقييم. واش بغيتو نحجزو ليكوم consultation؟", "created_at": "2026-05-16T07:00:35.371868", "media_url": null, "media_mime_type": null}, {"id": 30461, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM0NkRERjJGNkFBNDg4MEIzNjRBMkNDMDk4QzBBQTQA", "sender": "user", "message_type": "text", "content": "Sorry I mean 200 😇", "created_at": "2026-05-16T07:01:03.987373", "media_url": null, "media_mime_type": null}, {"id": 30462, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzAxMDk5MDA1FQIAEhggQUM0NkRERjJGNkFBNDg4MEIzNjRBMkNDMDk4QzBBQTQA_4300", "sender": "bot", "message_type": "text", "content": "إيوا بالضبط، consultation بـ 200DH فقط 😊 إذا محتاجين شي موعد، راني هنا نعاونكوم!", "created_at": "2026-05-16T07:01:15.458371", "media_url": null, "media_mime_type": null}]...
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إيوا بالضبط، consultation بـ 200DH فقط 😊 إذا محتاج إيوا بالضبط، consultation بـ 200DH فقط 😊 إذا محتاجين شي موعد، راني هنا نعاونكوم!...
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[{"id": 30449, "message_id": " [{"id": 30449, "message_id": "meta_495384013668010_wamid.HBgKNDU0MjcyMTc0MBUCABIYIEFDNjUzMEEzNzc4ODVBQTlFMEFGQTY0NEQ2MzMxQjYwAA==", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-05-16T02:40:01.418670", "media_url": null, "media_mime_type": null}, {"id": 30450, "message_id": "bot_meta_495384013668010_wamid.HBgKNDU0MjcyMTc0MBUCABIYIEFDNjUzMEEzNzc4ODVBQTlFMEFGQTY0NEQ2MzMxQjYwAA==_6031", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-16T02:40:14.958205", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 30433, "message_id": " [{"id": 30433, "message_id": "meta_495384013668010_wamid.HBgMMjEyNzg2ODc4MDY1FQIAEhgWM0VCMDYxRDE0RkFEQzJCRjRBQkNFOQA=", "sender": "user", "message_type": "text", "content": "Salam Dr! J'ai une démo site pour votre cabinet. Intéressé par un aperçu GRATUIT pour votre business ? Patients en ligne garantis.", "created_at": "2026-05-15T21:18:16.711310", "media_url": null, "media_mime_type": null}, {"id": 30440, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNzg2ODc4MDY1FQIAEhgWM0VCMDYxRDE0RkFEQzJCRjRBQkNFOQA=_2278", "sender": "bot", "message_type": "text", "content": "Merci pour votre proposition ! Je transmets votre message à l’équipe concernée, ils reviendront vers vous si intéressés إن شاء الله 🙏🏻", "created_at": "2026-05-15T21:18:29.511800", "media_url": null, "media_mime_type": null}]...
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Merci pour votre proposition ! Je transmets votre Merci pour votre proposition ! Je transmets votre message à l’équipe concernée, ils reviendront vers vous si intéressés إن شاء الله 🙏🏻...
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[{"id": 30354, "message_id": " [{"id": 30354, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAERggQTUwRDU2NTI2RTYzMDI2NDE2MjBBQjI1NTBBQzFFNEYA", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"أه سارة، سارة صافي غاتكمل معاه، وغدا إن شاء الله أجي، صافي اليوم بلا ما تجي، صافي حتى لغدا إن شاء الله مع التسعود.\"\n\n**Latin Script (Transcription):**\n\"Ah Sara, Sara safi ghatkml m3ah, w ghda inshallah aji, safi lyouma bla matji, safi htal ghda inshallah m3a t-tes'oud.\"", "created_at": "2026-05-15T18:05:14.040532", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8859/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30355, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAEhgUM0FDMDM3Mzk4QUYyMjNCNjE4QkIA", "sender": "user", "message_type": "text", "content": "Safi wakha", "created_at": "2026-05-15T18:08:39.743939", "media_url": null, "media_mime_type": null}, {"id": 30498, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAERgWM0VCMEUzQzlBMEREMzJGOUQzRTBERQA=", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*SARA Manssour*\r\nVous avez Rendez Vous avec *Dr. Haitham Boutaib* le *lundi 18 mai 2026* à *09:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الأثنين 18 ماي 2026* على الساعة *09:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-16T09:03:43.059986", "media_url": null, "media_mime_type": null}, {"id": 30769, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAERggQTU5MTEyMkIwOUIyMjVFQzJENTVCRTg5QUJEQUE0OEQA", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-05-16T21:44:25.508108", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8949/download", "media_mime_type": "video/mp4"}, {"id": 30770, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAERggQTU3NTZDQ0U3NTU2M0JDQ0YzNDY4RTExNDNEQUM4QUUA", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-05-16T21:44:26.358544", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8950/download", "media_mime_type": "video/mp4"}, {"id": 30771, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAERggQTUyOUY4RjcxNDBENDUyMjlEMUNCRjc3MDMxOTJBRTkA", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-16T21:45:42.984444", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8951/download", "media_mime_type": "application/pdf"}, {"id": 30772, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAERggQTUxRERDM0I0QUY0QzUzQ0RCOTgyM0MyQjNEMjhFMjkA", "sender": "bot", "message_type": "video", "content": "sardolo hta had videos o khbeoohm endkom", "created_at": "2026-05-16T21:45:44.275190", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8952/download", "media_mime_type": "video/mp4"}, {"id": 30773, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAERggQTU2MDdDQzIzQTM4Q0VBRUY3RDA2RkFBNzc4NzdBMTMA", "sender": "bot", "message_type": "video", "content": "", "created_at": "2026-05-16T21:45:44.618607", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8953/download", "media_mime_type": "video/mp4"}, {"id": 30774, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAEhgUM0E2QTVBM0YwQzc3RDBBOEE0MDMA", "sender": "user", "message_type": "text", "content": "Thaank youuu soo muuuch", "created_at": "2026-05-16T21:51:24.899362", "media_url": null, "media_mime_type": null}, {"id": 30776, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAERggQTUwNDZGQjNDNjBCRkVENjhCN0ZGQjYwNUE4NzVCODAA", "sender": "bot", "message_type": "text", "content": "Welcome habobati 🤗", "created_at": "2026-05-16T22:15:34.316153", "media_url": null, "media_mime_type": null}, {"id": 33254, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAEhgUM0FBOUM4MEQzMzNDN0RENUY4NkUA", "sender": "user", "message_type": "voice", "content": "[Voice message] بالتأكيد، هذا هو تفريغ المقطع الصوتي:\n\n\"السلام عليكم، أنا سارة، وكيداير لاباس عليك؟ نتمنى إن شاء الله تكوني مزيانة. بغيت نسولك واحد السؤال، أنا دبا السنية اللي صاوبتها غير بروفيزيونال بدا اللون يتبدل ليها، ماشي اللون اللي درتو عندكم تما، ما بقاش عندي دبا. وأنا كنت قلتها ليهم، قلت ليهم بلي اللون غادي يتبدل ليا، دبا راه غير يومين واللون ما بقاش كيما منين خرجت من عندكم، يعني دبا سنيا كيبانوا دياولي، وهاديك السن كتبان بلي ماشي ديالي. \nأنا غادي نحاول، ماشي غادي نحاول، غادي نرجع ف شهر 8، حيتاش أنا كنت غادي نرجع أو ف شهر 12 أو ف شهر 8، ولكن دبا مني شفت النتيجة ديالي خصني ضروري نرجع ف شهر 8. وبغيت نسولك يعني أنا على حساب لخلاص، وأنا غادي يعني ما غاديش نخلص حيتاش أنا خلصت كلشي هاداك النهار. هادشي اللي بغيت نقولك يعني واش خصني نخلص ولا أنا خلصت كلشي، هادشي اللي بغيت نقولك هادي الحاجة اللولة. \nوالحاجة الثانية عافاك بغيتك تسولي الدكتور حيتاش راني شريت البومادة، بون ماشي بومادة بحال شي ما عرفتش هي بحال شكل كيديروها فوق السنة، هو قالي ديريها تلاتة د لمرات ف النهار وما تشلليش فمك خليها واحد Thirty minutes قالي خليها. وبغيت نسولك، بغيتك تسوليه عافاك واش نديرها غير فوق هاديك السنة ولا نديرها فوق كاملين فوق سنيا؟ إلا ممكن تسوليه هاد السؤال عافاك وشكراً بزاف.\"", "created_at": "2026-05-20T19:09:59.625611", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9568/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 33257, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NDI0NDYwODk0FQIAEhgUM0FBOUM4MEQzMzNDN0RENUY4NkUA_141", "sender": "bot", "message_type": "text", "content": "شكراً Sara على التوضيح والتفاصيل. غادي نبلغ الفريق الطبي ديالنا بكل الأسئلة اللي طرحتِ، وغادي يتواصلوا معاك في أقرب وقت إن شاء الله باش يجاوبوك على كل النقاط اللي ذكرتيها 🙏🏻", "created_at": "2026-05-20T19:10:57.896269", "media_url": null, "media_mime_type": null}]...
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شكراً Sara على التوضيح والتفاصيل. غادي نبلغ الفريق شكراً Sara على التوضيح والتفاصيل. غادي نبلغ الفريق الطبي ديالنا بكل الأسئلة اللي طرحتِ، وغادي يتواصلوا معاك في أقرب وقت إن شاء الله باش يجاوبوك على كل النقاط اللي ذكرتيها 🙏🏻...
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[{"id": 30283, "message_id": " [{"id": 30283, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFGMjMxMTc4NzNGOTA4OEU1MUIA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a person in profile view, facing to the right, standing against a plain, light-colored wall. The individual is wearing a grey hooded top and a white headscarf with lace detailing covering the hair and neck. The face is visible from the side, and the person's expression appears neutral. There is no visible dental or medical context, no distinguishing background elements, and no visible text or labels. No teeth or oral structures are visible, and there are no obvious signs of swelling, asymmetry, or other notable facial features from this angle.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"There are no visible signs of concern or notable issues in this", "created_at": "2026-05-15T17:34:44.991015", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8826/download", "media_mime_type": "image/jpeg"}, {"id": 30284, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFGMjMxMTc4NzNGOTA4OEU1MUIA_9007", "sender": "bot", "message_type": "text", "content": "شكرا على إرسال الصورة، ولكن هاد الصورة باينة فيها فقط البروفيل ديال الشخص وما فيهاش تفاصيل واضحة على الأسنان أو الفم. إذا كان الهدف منها تقييم وضعية الأسنان أو شي حاجة طبية، من الأفضل تصور صورة واضحة للفم أو الأسنان مباشرة، أو تجيب معاكوم الصور والراديو عند الحضور للعيادة.\n\nإذا محتاجين شي تقييم أو استشارة، مرحبا نسجلو ليكوم موعد مع Dr Haitham Boutaib، أو إذا عندكوم سؤال آخر وضحوه ليا باش نعاونكوم أكثر.", "created_at": "2026-05-15T17:36:07.279975", "media_url": null, "media_mime_type": null}, {"id": 30285, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAERgWM0VCMEQ2QkE0M0ZEMTY3OTk2NzZCOQA=", "sender": "bot", "message_type": "text", "content": "شكرا على إرسال الصورة، ولكن هاد الصورة باينة فيها فقط البروفيل ديال الشخص وما فيهاش تفاصيل واضحة على الأسنان أو الفم.", "created_at": "2026-05-15T17:36:09.233299", "media_url": null, "media_mime_type": null}, {"id": 30286, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAERgWM0VCMEFGODEyNEZDNUU5NUNBODhGOAA=", "sender": "bot", "message_type": "text", "content": "إذا كان الهدف منها تقييم وضعية الأسنان أو شي حاجة طبية، من الأفضل تصور صورة واضحة للفم أو الأسنان مباشرة، أو تجيب معاكوم الصور والراديو عند الحضور للعيادة.", "created_at": "2026-05-15T17:36:10.616645", "media_url": null, "media_mime_type": null}, {"id": 30287, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAERgWM0VCMEI4RDg1NkJGRkFGRjlENDU4MwA=", "sender": "bot", "message_type": "text", "content": "إذا محتاجين شي تقييم أو استشارة، مرحبا نسجلو ليكوم موعد مع Dr Haitham Boutaib، أو إذا عندكوم سؤال آخر وضحوه ليا باش نعاونكوم أكثر.", "created_at": "2026-05-15T17:36:11.989757", "media_url": null, "media_mime_type": null}, {"id": 32804, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUM0E2OUFGRTIyRjgyRjE5QzdGMzMA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a gloved hand (wearing a black nitrile glove) holding a small white plastic bottle with a yellow label. The label reads: 'TopiGel Benzocaine Oral wounds 50 ml' in blue and black text. The bottle has a dispensing nozzle at the top, which appears clean. The background is a shiny, black or dark gray countertop with reflective speckles. There are some indistinct objects visible in the corners, including a translucent circular item partially visible at the lower left and a portion of a beige shoe at the lower right. Some packaging boxes are partially visible at the top edge of the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\"TopiGel\", \"Benzocaine\", \"Oral wounds\", \"50 ml\", \"21-400267.\n\nUser message context: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a gloved hand holding a small white bottle with a yellow label. The label reads: 'TopiGel® Benzocaine Oral wounds 50 ml'. The bottle appears to have a pump dispenser. The person is wearing a black glove, presumably nitrile or latex, which is commonly used in medical or dental settings. The background is a shiny, black speckled countertop, likely granite or similar material. There are some partially visible objects in the periphery, including a clear round object at the bottom left and a light-colored shoe at the bottom right. The setting appears to be a clinical or professional environment.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TopiGel®\",\n \"Benzocaine\",\n \"Oral wounds\",\n \"50 ml\"\n ],\n \"possible_conc", "created_at": "2026-05-20T11:24:27.351196", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9431/download", "media_mime_type": "image/jpeg"}, {"id": 32805, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUM0EyRDVCOUU4MEMyODNFMUNGNzkA", "sender": "user", "message_type": "text", "content": "9ol n n hesen yejibo", "created_at": "2026-05-20T11:24:40.823837", "media_url": null, "media_mime_type": null}, {"id": 32806, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUM0EyRDVCOUU4MEMyODNFMUNGNzkA_6757", "sender": "bot", "message_type": "text", "content": "فهمتك، غادي نبلغ الفريق الطبي ديالنا بالرسالة ديالك بخصوص TopiGel Benzocaine، وطلبتي يبلغو \"ن ن\" (أو الحسن) يجيبو. الفريق غادي يتواصل معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-05-20T11:25:07.789578", "media_url": null, "media_mime_type": null}, {"id": 32807, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAERggQTU1NkQ3REU2MjFFRjM0QjE1NUVDOTQ2MEMwQkZFQjUA", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-05-20T11:25:37.253043", "media_url": null, "media_mime_type": null}, {"id": 37678, "message_id": "4A0DA1A1FB33B631BF97", "sender": "user", "message_type": "text", "content": "Lime 15 lime c \nLingettes désinfectantes \nLentulo\nLes gants s\nCarven\nMiroir \nCompresse \nÉponge hémostatique Fuji plus Modeling Strip abrasif Gel anesthésie Matepaste Adhésif Icon Teflon Alcool", "created_at": "2026-06-01T15:19:54.408060", "media_url": null, "media_mime_type": null}, {"id": 37682, "message_id": "bot_4A0DA1A1FB33B631BF97_6850", "sender": "bot", "message_type": "text", "content": "توصلت باللائحة ديال المواد (Lime 15, lime c, lingettes désinfectantes, lentulo, gants, carven, miroir, compresse, éponge hémostatique, Fuji plus, modeling, strip abrasif, gel anesthésie, matepaste, adhésif, Icon, teflon,", "created_at": "2026-06-01T15:20:09.178260", "media_url": null, "media_mime_type": null}, {"id": 37683, "message_id": "bot_4A0DA1A1FB33B631BF97_5887", "sender": "bot", "message_type": "text", "content": "alcool). غادي نبلغ الفريق الطبي ديالنا بهاد الطلب وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-06-01T15:20:09.236679", "media_url": null, "media_mime_type": null}]...
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توصلت باللائحة ديال المواد (Lime 15, lime c, linge توصلت باللائحة ديال المواد (Lime 15, lime c, lingettes désinfectantes, lentulo, gants, carven, miroir, compresse, éponge hémostatique, Fuji plus, modeling, strip abrasif, gel anesthésie, matepaste, adhésif, Icon, teflon, alcool). غادي نبلغ الفريق الطبي ديالنا بهاد الطلب وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻...
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[{"id": 30279, "message_id": " [{"id": 30279, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEEwMjU2QThGMTc3NzdGM0ZGMDQA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a person in profile view, facing left. The person is wearing a white headscarf with lace patterns and a dark-colored garment. The background is a plain light beige wall with no visible features. The person's facial features are visible in profile, with a slight smile. No dental or clinical intraoral details are visible, and the context appears non-medical.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No notable findings are visible; the image shows only the profile of a person without dental exposure or clinical context.\"\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"", "created_at": "2026-05-15T17:34:42.759704", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8822/download", "media_mime_type": "image/jpeg"}, {"id": 30280, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEE1NTMwNjk5OTZERUI4NUMyRjUA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a side profile (right lateral view) of a person standing against a plain, light-colored wall. The person is wearing a white hijab with lace detailing and a dark gray hoodie. The facial expression appears neutral to subtly smiling. No dental or medical instruments, dental chair, or clinical context is visible. The lighting is even and there are no obstructions or notable shadows.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No notable concern or clinical feature observed; this is a standard profile portrait.\"\n },\n \"urgent_flags\": {\n \"needs_urgent_human_review\": false,\n \"signals\": []\n },\n \"recommended_questions\":", "created_at": "2026-05-15T17:34:44.087625", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8823/download", "media_mime_type": "image/jpeg"}, {"id": 30281, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFFRUE2QzMxNjE5RDVGNDQxRjUA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a person photographed in profile view, facing to the right. The individual is wearing a white headscarf with lace detailing, which covers the hair and neck. The person also wears a dark gray hooded sweatshirt with the hood resting on the shoulders. The person's eyes are closed, and lips are together in a neutral expression. The background is a plain, light-colored wall with no visible markings or text.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No notable concerns are observable in this profile view image of a person. No dental or medical issues are visible.\"\n },\n \"urgent_flags\": {\n \"needs_", "created_at": "2026-05-15T17:34:44.122938", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8824/download", "media_mime_type": "image/jpeg"}, {"id": 30282, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFBMDFEMjVDNURGRUVBNTZBREIA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image depicts a woman in profile view, facing to the right. She is wearing a white hijab with a lace pattern overlay and a white undercap. She is also wearing a dark-colored hooded garment, possibly a hoodie. The background is a plain, light-colored wall. The woman is smiling slightly and no dental or medical equipment is present. Only the right side of her face and upper torso are visible. The lighting is even and there are no visible distortions or obstructions.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"No dental or medical concerns are visible in this profile photo.\"\n },\n \"urgent_flags\": {\n \"needs_urgent", "created_at": "2026-05-15T17:34:44.130242", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8825/download", "media_mime_type": "image/jpeg"}, {"id": 30283, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFGMjMxMTc4NzNGOTA4OEU1MUIA", "sender": "user", "message_type": "image", "content": "```json\n{\n \"visible_domain\": \"person\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a person in profile view, facing to the right, standing against a plain, light-colored wall. The individual is wearing a grey hooded top and a white headscarf with lace detailing covering the hair and neck. The face is visible from the side, and the person's expression appears neutral. There is no visible dental or medical context, no distinguishing background elements, and no visible text or labels. No teeth or oral structures are visible, and there are no obvious signs of swelling, asymmetry, or other notable facial features from this angle.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [],\n \"possible_concerns\": [],\n \"service_candidates\": [],\n \"no_apparent_issue\": {\n \"value\": true,\n \"reason\": \"There are no visible signs of concern or notable issues in this", "created_at": "2026-05-15T17:34:44.991015", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8826/download", "media_mime_type": "image/jpeg"}, {"id": 30284, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUNEFGMjMxMTc4NzNGOTA4OEU1MUIA_9007", "sender": "bot", "message_type": "text", "content": "شكرا على إرسال الصورة، ولكن هاد الصورة باينة فيها فقط البروفيل ديال الشخص وما فيهاش تفاصيل واضحة على الأسنان أو الفم. إذا كان الهدف منها تقييم وضعية الأسنان أو شي حاجة طبية، من الأفضل تصور صورة واضحة للفم أو الأسنان مباشرة، أو تجيب معاكوم الصور والراديو عند الحضور للعيادة.\n\nإذا محتاجين شي تقييم أو استشارة، مرحبا نسجلو ليكوم موعد مع Dr Haitham Boutaib، أو إذا عندكوم سؤال آخر وضحوه ليا باش نعاونكوم أكثر.", "created_at": "2026-05-15T17:36:07.279975", "media_url": null, "media_mime_type": null}, {"id": 30285, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAERgWM0VCMEQ2QkE0M0ZEMTY3OTk2NzZCOQA=", "sender": "bot", "message_type": "text", "content": "شكرا على إرسال الصورة، ولكن هاد الصورة باينة فيها فقط البروفيل ديال الشخص وما فيهاش تفاصيل واضحة على الأسنان أو الفم.", "created_at": "2026-05-15T17:36:09.233299", "media_url": null, "media_mime_type": null}, {"id": 30286, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAERgWM0VCMEFGODEyNEZDNUU5NUNBODhGOAA=", "sender": "bot", "message_type": "text", "content": "إذا كان الهدف منها تقييم وضعية الأسنان أو شي حاجة طبية، من الأفضل تصور صورة واضحة للفم أو الأسنان مباشرة، أو تجيب معاكوم الصور والراديو عند الحضور للعيادة.", "created_at": "2026-05-15T17:36:10.616645", "media_url": null, "media_mime_type": null}, {"id": 30287, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAERgWM0VCMEI4RDg1NkJGRkFGRjlENDU4MwA=", "sender": "bot", "message_type": "text", "content": "إذا محتاجين شي تقييم أو استشارة، مرحبا نسجلو ليكوم موعد مع Dr Haitham Boutaib، أو إذا عندكوم سؤال آخر وضحوه ليا باش نعاونكوم أكثر.", "created_at": "2026-05-15T17:36:11.989757", "media_url": null, "media_mime_type": null}, {"id": 32804, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUM0E2OUFGRTIyRjgyRjE5QzdGMzMA", "sender": "user", "message_type": "image", "content": "[Image analysis] Image description: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a gloved hand (wearing a black nitrile glove) holding a small white plastic bottle with a yellow label. The label reads: 'TopiGel Benzocaine Oral wounds 50 ml' in blue and black text. The bottle has a dispensing nozzle at the top, which appears clean. The background is a shiny, black or dark gray countertop with reflective speckles. There are some indistinct objects visible in the corners, including a translucent circular item partially visible at the lower left and a portion of a beige shoe at the lower right. Some packaging boxes are partially visible at the top edge of the image.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus_plaque\": null,\n \"periapical_areas\": null,\n \"other_findings\": null\n },\n \"text_visible\": [\"TopiGel\", \"Benzocaine\", \"Oral wounds\", \"50 ml\", \"21-400267.\n\nUser message context: ```json\n{\n \"visible_domain\": \"object\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image shows a gloved hand holding a small white bottle with a yellow label. The label reads: 'TopiGel® Benzocaine Oral wounds 50 ml'. The bottle appears to have a pump dispenser. The person is wearing a black glove, presumably nitrile or latex, which is commonly used in medical or dental settings. The background is a shiny, black speckled countertop, likely granite or similar material. There are some partially visible objects in the periphery, including a clear round object at the bottom left and a light-colored shoe at the bottom right. The setting appears to be a clinical or professional environment.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": \"\",\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": \"\",\n \"alignment\": \"\",\n \"calculus_plaque\": \"\",\n \"periapical_areas\": \"\",\n \"other_findings\": \"\"\n },\n \"text_visible\": [\n \"TopiGel®\",\n \"Benzocaine\",\n \"Oral wounds\",\n \"50 ml\"\n ],\n \"possible_conc", "created_at": "2026-05-20T11:24:27.351196", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9431/download", "media_mime_type": "image/jpeg"}, {"id": 32805, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUM0EyRDVCOUU4MEMyODNFMUNGNzkA", "sender": "user", "message_type": "text", "content": "9ol n n hesen yejibo", "created_at": "2026-05-20T11:24:40.823837", "media_url": null, "media_mime_type": null}, {"id": 32806, "message_id": "bot_meta_495384013668010_wamid.HBgMMjEyNjgwNDI4NzU4FQIAEhgUM0EyRDVCOUU4MEMyODNFMUNGNzkA_6757", "sender": "bot", "message_type": "text", "content": "فهمتك، غادي نبلغ الفريق الطبي ديالنا بالرسالة ديالك بخصوص TopiGel Benzocaine، وطلبتي يبلغو \"ن ن\" (أو الحسن) يجيبو. الفريق غادي يتواصل معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-05-20T11:25:07.789578", "media_url": null, "media_mime_type": null}]...
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فهمتك، غادي نبلغ الفريق الطبي ديالنا بالرسالة ديال فهمتك، غادي نبلغ الفريق الطبي ديالنا بالرسالة ديالك بخصوص TopiGel Benzocaine، وطلبتي يبلغو "ن ن" (أو الحسن) يجيبو. الفريق غادي يتواصل معكوم في أقرب وقت إن شاء الله 🙏🏻...
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[{"id": 30247, "message_id": " [{"id": 30247, "message_id": "bot_ACCAA28B1B148F2B0AD773EBFDC2C036_6005", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 وقتما حتاجيتيو شي حاجة، حنا رهن الاشارة.", "created_at": "2026-05-15T17:03:59.092080", "media_url": null, "media_mime_type": null}, {"id": 33608, "message_id": "3EB0E99BF58AE256008CDC", "sender": "bot", "message_type": "image", "content": "Bonjour LATEIOUI NAIMA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 22 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 22 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-21T17:05:51.762103", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/9650/download", "media_mime_type": "image/jpeg"}, {"id": 33612, "message_id": "ACCDA3752492957ABAF5822A985F50DC", "sender": "user", "message_type": "text", "content": "سلام عليكم", "created_at": "2026-05-21T17:06:26.678963", "media_url": null, "media_mime_type": null}, {"id": 33613, "message_id": "bot_ACCDA3752492957ABAF5822A985F50DC_2474", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Dr DINANI Hicham وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-21T17:06:40.105662", "media_url": null, "media_mime_type": null}, {"id": 33614, "message_id": "AC5E85AA2FF621B2710531ACB47F09F7", "sender": "user", "message_type": "text", "content": "ما نقدرش الجمعة واش ممكن نخليها الإتنين؟", "created_at": "2026-05-21T17:06:44.346773", "media_url": null, "media_mime_type": null}, {"id": 33615, "message_id": "bot_AC5E85AA2FF621B2710531ACB47F09F7_7549", "sender": "bot", "message_type": "text", "content": "كنا حاجزين هاد الوقت غير على قبلكوم. واش كاين شي إمكانية تجيو واخا هكاك؟ يلا كان ضروري نأجلو، ماشي مشكيل 😊", "created_at": "2026-05-21T17:06:58.005203", "media_url": null, "media_mime_type": null}, {"id": 33616, "message_id": "AC10F5256FCC4FC90614304275F845BA", "sender": "user", "message_type": "text", "content": "ولا نجي ندخل نيشان حيت عندي الخدمة مزيرة بزاف", "created_at": "2026-05-21T17:07:07.460273", "media_url": null, "media_mime_type": null}, {"id": 33617, "message_id": "bot_AC10F5256FCC4FC90614304275F845BA_4657", "sender": "bot", "message_type": "text", "content": "فهمتك، الله يعاونك مع الخدمة. يلا بغيتي نأجلو الموعد للإثنين، قولي لي باش نبلغ الفريق وغادي يتواصلوا بيكوم إن شاء الله. واش نأجل لكوم للاثنين ولا تفضلو تبقاو على الجمعة؟", "created_at": "2026-05-21T17:07:20.243283", "media_url": null, "media_mime_type": null}, {"id": 33618, "message_id": "AC8D41CFE9C564FBFC1C7FEBD85EE872", "sender": "user", "message_type": "text", "content": "الإتنين ان شاءالله", "created_at": "2026-05-21T17:07:40.244849", "media_url": null, "media_mime_type": null}, {"id": 33620, "message_id": "bot_AC8D41CFE9C564FBFC1C7FEBD85EE872_1842", "sender": "bot", "message_type": "text", "content": "واخا LATEIOUI NAIMA، بلغنا الفريق وغادي يتواصلوا بيكوم باش يأكدو الموعد الجديد للإثنين إن شاء الله 🙏🏻", "created_at": "2026-05-21T17:07:53.440259", "media_url": null, "media_mime_type": null}, {"id": 33767, "message_id": "AC8EADD08DF4DF700A00AFABD1AFEA80", "sender": "user", "message_type": "text", "content": "واش الطبيب كيخدم غدا ما بين 12:30 و 14:30", "created_at": "2026-05-22T05:03:41.573801", "media_url": null, "media_mime_type": null}, {"id": 33768, "message_id": "bot_AC8EADD08DF4DF700A00AFABD1AFEA80_9381", "sender": "bot", "message_type": "text", "content": "نعم، الطبيب كيخدم غدا الجمعة ما بين 12:30 و 14:30، حيث التوقيت ديال رمضان هو من 10:30 حتى 16:30. مرحبا بيكوم في أي وقت مناسب ليكوم فهاد الفترة!", "created_at": "2026-05-22T05:04:08.228229", "media_url": null, "media_mime_type": null}]...
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نعم، الطبيب كيخدم غدا الجمعة ما بين 12:30 و 14:30، نعم، الطبيب كيخدم غدا الجمعة ما بين 12:30 و 14:30، حيث التوقيت ديال رمضان هو من 10:30 حتى 16:30. مرحبا بيكوم في أي وقت مناسب ليكوم فهاد الفترة!...
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[{"id": 30243, "message_id": " [{"id": 30243, "message_id": "bot_AC840E3C3DA359673282FBC04363F1FC_9041", "sender": "bot", "message_type": "text", "content": "شكرا على التوضيح 😊 إذا بغيتي أي مساعدة إضافية أو عندك سؤال آخر على الموعد ديالكوم، أنا رهن الإشارة ديالكوم. نهاركم مبروك!", "created_at": "2026-05-15T17:03:26.137075", "media_url": null, "media_mime_type": null}, {"id": 30246, "message_id": "ACCAA28B1B148F2B0AD773EBFDC2C036", "sender": "user", "message_type": "text", "content": "شكرا بزاف نهارك سعيد", "created_at": "2026-05-15T17:03:46.433352", "media_url": null, "media_mime_type": null}, {"id": 30247, "message_id": "bot_ACCAA28B1B148F2B0AD773EBFDC2C036_6005", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 وقتما حتاجيتيو شي حاجة، حنا رهن الاشارة.", "created_at": "2026-05-15T17:03:59.092080", "media_url": null, "media_mime_type": null}, {"id": 33608, "message_id": "3EB0E99BF58AE256008CDC", "sender": "bot", "message_type": "image", "content": "Bonjour LATEIOUI NAIMA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 22 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 22 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-21T17:05:51.762103", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/9650/download", "media_mime_type": "image/jpeg"}, {"id": 33612, "message_id": "ACCDA3752492957ABAF5822A985F50DC", "sender": "user", "message_type": "text", "content": "سلام عليكم", "created_at": "2026-05-21T17:06:26.678963", "media_url": null, "media_mime_type": null}, {"id": 33613, "message_id": "bot_ACCDA3752492957ABAF5822A985F50DC_2474", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Dr DINANI Hicham وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-21T17:06:40.105662", "media_url": null, "media_mime_type": null}, {"id": 33614, "message_id": "AC5E85AA2FF621B2710531ACB47F09F7", "sender": "user", "message_type": "text", "content": "ما نقدرش الجمعة واش ممكن نخليها الإتنين؟", "created_at": "2026-05-21T17:06:44.346773", "media_url": null, "media_mime_type": null}, {"id": 33615, "message_id": "bot_AC5E85AA2FF621B2710531ACB47F09F7_7549", "sender": "bot", "message_type": "text", "content": "كنا حاجزين هاد الوقت غير على قبلكوم. واش كاين شي إمكانية تجيو واخا هكاك؟ يلا كان ضروري نأجلو، ماشي مشكيل 😊", "created_at": "2026-05-21T17:06:58.005203", "media_url": null, "media_mime_type": null}, {"id": 33616, "message_id": "AC10F5256FCC4FC90614304275F845BA", "sender": "user", "message_type": "text", "content": "ولا نجي ندخل نيشان حيت عندي الخدمة مزيرة بزاف", "created_at": "2026-05-21T17:07:07.460273", "media_url": null, "media_mime_type": null}, {"id": 33617, "message_id": "bot_AC10F5256FCC4FC90614304275F845BA_4657", "sender": "bot", "message_type": "text", "content": "فهمتك، الله يعاونك مع الخدمة. يلا بغيتي نأجلو الموعد للإثنين، قولي لي باش نبلغ الفريق وغادي يتواصلوا بيكوم إن شاء الله. واش نأجل لكوم للاثنين ولا تفضلو تبقاو على الجمعة؟", "created_at": "2026-05-21T17:07:20.243283", "media_url": null, "media_mime_type": null}, {"id": 33618, "message_id": "AC8D41CFE9C564FBFC1C7FEBD85EE872", "sender": "user", "message_type": "text", "content": "الإتنين ان شاءالله", "created_at": "2026-05-21T17:07:40.244849", "media_url": null, "media_mime_type": null}, {"id": 33620, "message_id": "bot_AC8D41CFE9C564FBFC1C7FEBD85EE872_1842", "sender": "bot", "message_type": "text", "content": "واخا LATEIOUI NAIMA، بلغنا الفريق وغادي يتواصلوا بيكوم باش يأكدو الموعد الجديد للإثنين إن شاء الله 🙏🏻", "created_at": "2026-05-21T17:07:53.440259", "media_url": null, "media_mime_type": null}]...
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واخا LATEIOUI NAIMA، بلغنا الفريق وغادي يتواصلوا ب واخا LATEIOUI NAIMA، بلغنا الفريق وغادي يتواصلوا بيكوم باش يأكدو الموعد الجديد للإثنين إن شاء الله 🙏🏻...
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[{"id": 30238, "message_id": " [{"id": 30238, "message_id": "bot_AC2D64BC3BB1CEC02B990526D0BFBB8F_5709", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك 😊 واش كاين شي حاجة أخرى نقدر نعاونكوم بها؟", "created_at": "2026-05-15T17:03:01.172449", "media_url": null, "media_mime_type": null}, {"id": 30240, "message_id": "AC840E3C3DA359673282FBC04363F1FC", "sender": "user", "message_type": "text", "content": "Lateioui", "created_at": "2026-05-15T17:03:05.201394", "media_url": null, "media_mime_type": null}, {"id": 30243, "message_id": "bot_AC840E3C3DA359673282FBC04363F1FC_9041", "sender": "bot", "message_type": "text", "content": "شكرا على التوضيح 😊 إذا بغيتي أي مساعدة إضافية أو عندك سؤال آخر على الموعد ديالكوم، أنا رهن الإشارة ديالكوم. نهاركم مبروك!", "created_at": "2026-05-15T17:03:26.137075", "media_url": null, "media_mime_type": null}, {"id": 30246, "message_id": "ACCAA28B1B148F2B0AD773EBFDC2C036", "sender": "user", "message_type": "text", "content": "شكرا بزاف نهارك سعيد", "created_at": "2026-05-15T17:03:46.433352", "media_url": null, "media_mime_type": null}, {"id": 30247, "message_id": "bot_ACCAA28B1B148F2B0AD773EBFDC2C036_6005", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 وقتما حتاجيتيو شي حاجة، حنا رهن الاشارة.", "created_at": "2026-05-15T17:03:59.092080", "media_url": null, "media_mime_type": null}, {"id": 33608, "message_id": "3EB0E99BF58AE256008CDC", "sender": "bot", "message_type": "image", "content": "Bonjour LATEIOUI NAIMA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 22 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 22 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-21T17:05:51.762103", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/9650/download", "media_mime_type": "image/jpeg"}, {"id": 33612, "message_id": "ACCDA3752492957ABAF5822A985F50DC", "sender": "user", "message_type": "text", "content": "سلام عليكم", "created_at": "2026-05-21T17:06:26.678963", "media_url": null, "media_mime_type": null}, {"id": 33613, "message_id": "bot_ACCDA3752492957ABAF5822A985F50DC_2474", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Dr DINANI Hicham وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-21T17:06:40.105662", "media_url": null, "media_mime_type": null}, {"id": 33614, "message_id": "AC5E85AA2FF621B2710531ACB47F09F7", "sender": "user", "message_type": "text", "content": "ما نقدرش الجمعة واش ممكن نخليها الإتنين؟", "created_at": "2026-05-21T17:06:44.346773", "media_url": null, "media_mime_type": null}, {"id": 33615, "message_id": "bot_AC5E85AA2FF621B2710531ACB47F09F7_7549", "sender": "bot", "message_type": "text", "content": "كنا حاجزين هاد الوقت غير على قبلكوم. واش كاين شي إمكانية تجيو واخا هكاك؟ يلا كان ضروري نأجلو، ماشي مشكيل 😊", "created_at": "2026-05-21T17:06:58.005203", "media_url": null, "media_mime_type": null}, {"id": 33616, "message_id": "AC10F5256FCC4FC90614304275F845BA", "sender": "user", "message_type": "text", "content": "ولا نجي ندخل نيشان حيت عندي الخدمة مزيرة بزاف", "created_at": "2026-05-21T17:07:07.460273", "media_url": null, "media_mime_type": null}, {"id": 33617, "message_id": "bot_AC10F5256FCC4FC90614304275F845BA_4657", "sender": "bot", "message_type": "text", "content": "فهمتك، الله يعاونك مع الخدمة. يلا بغيتي نأجلو الموعد للإثنين، قولي لي باش نبلغ الفريق وغادي يتواصلوا بيكوم إن شاء الله. واش نأجل لكوم للاثنين ولا تفضلو تبقاو على الجمعة؟", "created_at": "2026-05-21T17:07:20.243283", "media_url": null, "media_mime_type": null}]...
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فهمتك، الله يعاونك مع الخدمة. يلا بغيتي نأجلو المو فهمتك، الله يعاونك مع الخدمة. يلا بغيتي نأجلو الموعد للإثنين، قولي لي باش نبلغ الفريق وغادي يتواصلوا بيكوم إن شاء الله. واش نأجل لكوم للاثنين ولا تفضلو تبقاو على الجمعة؟...
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[{"id": 30229, "message_id": " [{"id": 30229, "message_id": "3EB0EFF134C54185DA2DA6", "sender": "bot", "message_type": "image", "content": "Bonjour LAEEOUI NAIMA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le samedi 16 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم السبت 16 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-15T17:02:16.020222", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8799/download", "media_mime_type": "image/jpeg"}, {"id": 30236, "message_id": "AC2D64BC3BB1CEC02B990526D0BFBB8F", "sender": "user", "message_type": "text", "content": "شكرا", "created_at": "2026-05-15T17:02:47.856662", "media_url": null, "media_mime_type": null}, {"id": 30238, "message_id": "bot_AC2D64BC3BB1CEC02B990526D0BFBB8F_5709", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك 😊 واش كاين شي حاجة أخرى نقدر نعاونكوم بها؟", "created_at": "2026-05-15T17:03:01.172449", "media_url": null, "media_mime_type": null}]...
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العفو مرحبا بيك 😊 واش كاين شي حاجة أخرى نقدر نعاون العفو مرحبا بيك 😊 واش كاين شي حاجة أخرى نقدر نعاونكوم بها؟...
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[{"id": 30229, "message_id": " [{"id": 30229, "message_id": "3EB0EFF134C54185DA2DA6", "sender": "bot", "message_type": "image", "content": "Bonjour LAEEOUI NAIMA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le samedi 16 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم السبت 16 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-15T17:02:16.020222", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8799/download", "media_mime_type": "image/jpeg"}, {"id": 30236, "message_id": "AC2D64BC3BB1CEC02B990526D0BFBB8F", "sender": "user", "message_type": "text", "content": "شكرا", "created_at": "2026-05-15T17:02:47.856662", "media_url": null, "media_mime_type": null}, {"id": 30238, "message_id": "bot_AC2D64BC3BB1CEC02B990526D0BFBB8F_5709", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك 😊 واش كاين شي حاجة أخرى نقدر نعاونكوم بها؟", "created_at": "2026-05-15T17:03:01.172449", "media_url": null, "media_mime_type": null}, {"id": 30240, "message_id": "AC840E3C3DA359673282FBC04363F1FC", "sender": "user", "message_type": "text", "content": "Lateioui", "created_at": "2026-05-15T17:03:05.201394", "media_url": null, "media_mime_type": null}, {"id": 30243, "message_id": "bot_AC840E3C3DA359673282FBC04363F1FC_9041", "sender": "bot", "message_type": "text", "content": "شكرا على التوضيح 😊 إذا بغيتي أي مساعدة إضافية أو عندك سؤال آخر على الموعد ديالكوم، أنا رهن الإشارة ديالكوم. نهاركم مبروك!", "created_at": "2026-05-15T17:03:26.137075", "media_url": null, "media_mime_type": null}]...
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شكرا على التوضيح 😊 إذا بغيتي أي مساعدة إضافية أو ع شكرا على التوضيح 😊 إذا بغيتي أي مساعدة إضافية أو عندك سؤال آخر على الموعد ديالكوم، أنا رهن الإشارة ديالكوم. نهاركم مبروك!...
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[{"id": 30229, "message_id": " [{"id": 30229, "message_id": "3EB0EFF134C54185DA2DA6", "sender": "bot", "message_type": "image", "content": "Bonjour LAEEOUI NAIMA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le samedi 16 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم السبت 16 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-15T17:02:16.020222", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8799/download", "media_mime_type": "image/jpeg"}, {"id": 30236, "message_id": "AC2D64BC3BB1CEC02B990526D0BFBB8F", "sender": "user", "message_type": "text", "content": "شكرا", "created_at": "2026-05-15T17:02:47.856662", "media_url": null, "media_mime_type": null}, {"id": 30238, "message_id": "bot_AC2D64BC3BB1CEC02B990526D0BFBB8F_5709", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك 😊 واش كاين شي حاجة أخرى نقدر نعاونكوم بها؟", "created_at": "2026-05-15T17:03:01.172449", "media_url": null, "media_mime_type": null}, {"id": 30240, "message_id": "AC840E3C3DA359673282FBC04363F1FC", "sender": "user", "message_type": "text", "content": "Lateioui", "created_at": "2026-05-15T17:03:05.201394", "media_url": null, "media_mime_type": null}, {"id": 30243, "message_id": "bot_AC840E3C3DA359673282FBC04363F1FC_9041", "sender": "bot", "message_type": "text", "content": "شكرا على التوضيح 😊 إذا بغيتي أي مساعدة إضافية أو عندك سؤال آخر على الموعد ديالكوم، أنا رهن الإشارة ديالكوم. نهاركم مبروك!", "created_at": "2026-05-15T17:03:26.137075", "media_url": null, "media_mime_type": null}, {"id": 30246, "message_id": "ACCAA28B1B148F2B0AD773EBFDC2C036", "sender": "user", "message_type": "text", "content": "شكرا بزاف نهارك سعيد", "created_at": "2026-05-15T17:03:46.433352", "media_url": null, "media_mime_type": null}, {"id": 30247, "message_id": "bot_ACCAA28B1B148F2B0AD773EBFDC2C036_6005", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 وقتما حتاجيتيو شي حاجة، حنا رهن الاشارة.", "created_at": "2026-05-15T17:03:59.092080", "media_url": null, "media_mime_type": null}]...
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بارك الله فيك، نتوما بخير؟ 😊 وقتما حتاجيتيو شي حاج بارك الله فيك، نتوما بخير؟ 😊 وقتما حتاجيتيو شي حاجة، حنا رهن الاشارة....
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[{"id": 30229, "message_id": " [{"id": 30229, "message_id": "3EB0EFF134C54185DA2DA6", "sender": "bot", "message_type": "image", "content": "Bonjour LAEEOUI NAIMA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le samedi 16 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم السبت 16 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-15T17:02:16.020222", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8799/download", "media_mime_type": "image/jpeg"}, {"id": 30236, "message_id": "AC2D64BC3BB1CEC02B990526D0BFBB8F", "sender": "user", "message_type": "text", "content": "شكرا", "created_at": "2026-05-15T17:02:47.856662", "media_url": null, "media_mime_type": null}, {"id": 30238, "message_id": "bot_AC2D64BC3BB1CEC02B990526D0BFBB8F_5709", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك 😊 واش كاين شي حاجة أخرى نقدر نعاونكوم بها؟", "created_at": "2026-05-15T17:03:01.172449", "media_url": null, "media_mime_type": null}, {"id": 30240, "message_id": "AC840E3C3DA359673282FBC04363F1FC", "sender": "user", "message_type": "text", "content": "Lateioui", "created_at": "2026-05-15T17:03:05.201394", "media_url": null, "media_mime_type": null}, {"id": 30243, "message_id": "bot_AC840E3C3DA359673282FBC04363F1FC_9041", "sender": "bot", "message_type": "text", "content": "شكرا على التوضيح 😊 إذا بغيتي أي مساعدة إضافية أو عندك سؤال آخر على الموعد ديالكوم، أنا رهن الإشارة ديالكوم. نهاركم مبروك!", "created_at": "2026-05-15T17:03:26.137075", "media_url": null, "media_mime_type": null}, {"id": 30246, "message_id": "ACCAA28B1B148F2B0AD773EBFDC2C036", "sender": "user", "message_type": "text", "content": "شكرا بزاف نهارك سعيد", "created_at": "2026-05-15T17:03:46.433352", "media_url": null, "media_mime_type": null}, {"id": 30247, "message_id": "bot_ACCAA28B1B148F2B0AD773EBFDC2C036_6005", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 وقتما حتاجيتيو شي حاجة، حنا رهن الاشارة.", "created_at": "2026-05-15T17:03:59.092080", "media_url": null, "media_mime_type": null}, {"id": 33608, "message_id": "3EB0E99BF58AE256008CDC", "sender": "bot", "message_type": "image", "content": "Bonjour LATEIOUI NAIMA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 22 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 22 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-21T17:05:51.762103", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/9650/download", "media_mime_type": "image/jpeg"}, {"id": 33612, "message_id": "ACCDA3752492957ABAF5822A985F50DC", "sender": "user", "message_type": "text", "content": "سلام عليكم", "created_at": "2026-05-21T17:06:26.678963", "media_url": null, "media_mime_type": null}, {"id": 33613, "message_id": "bot_ACCDA3752492957ABAF5822A985F50DC_2474", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Dr DINANI Hicham وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-21T17:06:40.105662", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Dr DINANI Hicham وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 30229, "message_id": " [{"id": 30229, "message_id": "3EB0EFF134C54185DA2DA6", "sender": "bot", "message_type": "image", "content": "Bonjour LAEEOUI NAIMA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le samedi 16 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم السبت 16 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-15T17:02:16.020222", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/8799/download", "media_mime_type": "image/jpeg"}, {"id": 30236, "message_id": "AC2D64BC3BB1CEC02B990526D0BFBB8F", "sender": "user", "message_type": "text", "content": "شكرا", "created_at": "2026-05-15T17:02:47.856662", "media_url": null, "media_mime_type": null}, {"id": 30238, "message_id": "bot_AC2D64BC3BB1CEC02B990526D0BFBB8F_5709", "sender": "bot", "message_type": "text", "content": "العفو مرحبا بيك 😊 واش كاين شي حاجة أخرى نقدر نعاونكوم بها؟", "created_at": "2026-05-15T17:03:01.172449", "media_url": null, "media_mime_type": null}, {"id": 30240, "message_id": "AC840E3C3DA359673282FBC04363F1FC", "sender": "user", "message_type": "text", "content": "Lateioui", "created_at": "2026-05-15T17:03:05.201394", "media_url": null, "media_mime_type": null}, {"id": 30243, "message_id": "bot_AC840E3C3DA359673282FBC04363F1FC_9041", "sender": "bot", "message_type": "text", "content": "شكرا على التوضيح 😊 إذا بغيتي أي مساعدة إضافية أو عندك سؤال آخر على الموعد ديالكوم، أنا رهن الإشارة ديالكوم. نهاركم مبروك!", "created_at": "2026-05-15T17:03:26.137075", "media_url": null, "media_mime_type": null}, {"id": 30246, "message_id": "ACCAA28B1B148F2B0AD773EBFDC2C036", "sender": "user", "message_type": "text", "content": "شكرا بزاف نهارك سعيد", "created_at": "2026-05-15T17:03:46.433352", "media_url": null, "media_mime_type": null}, {"id": 30247, "message_id": "bot_ACCAA28B1B148F2B0AD773EBFDC2C036_6005", "sender": "bot", "message_type": "text", "content": "بارك الله فيك، نتوما بخير؟ 😊 وقتما حتاجيتيو شي حاجة، حنا رهن الاشارة.", "created_at": "2026-05-15T17:03:59.092080", "media_url": null, "media_mime_type": null}, {"id": 33608, "message_id": "3EB0E99BF58AE256008CDC", "sender": "bot", "message_type": "image", "content": "Bonjour LATEIOUI NAIMA\r\nVous avez Rendez Vous avec Dr DINANI Hicham le vendredi 22 mai 2026 la matinée .\r\nselon l'ordre d'arrivéé\r\nEn cas d'empêchement, veuillez contactre la réception pour prendre un autre Rendez Vous.\r\nMerci pour votre attention.\r\n \r\nمرحبًا\r\n \r\nلديكم موعد مع الدكتور ديناني هشام يوم الجمعة 22 ماي 2026 في الفترة الصباحية .حسب أسبقية الوصول\r\n في حالة وجود عائق.\r\nيرجى الاتصال بمكتب الاستقبال لتحديد موجد آخر.\r\nشكرا لتفهمكم\r\n05 37 86 02 03", "created_at": "2026-05-21T17:05:51.762103", "media_url": "/api/v1/chatbots/40/knowledge-bases/media/files/9650/download", "media_mime_type": "image/jpeg"}, {"id": 33612, "message_id": "ACCDA3752492957ABAF5822A985F50DC", "sender": "user", "message_type": "text", "content": "سلام عليكم", "created_at": "2026-05-21T17:06:26.678963", "media_url": null, "media_mime_type": null}, {"id": 33613, "message_id": "bot_ACCDA3752492957ABAF5822A985F50DC_2474", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Dr DINANI Hicham وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-05-21T17:06:40.105662", "media_url": null, "media_mime_type": null}, {"id": 33614, "message_id": "AC5E85AA2FF621B2710531ACB47F09F7", "sender": "user", "message_type": "text", "content": "ما نقدرش الجمعة واش ممكن نخليها الإتنين؟", "created_at": "2026-05-21T17:06:44.346773", "media_url": null, "media_mime_type": null}, {"id": 33615, "message_id": "bot_AC5E85AA2FF621B2710531ACB47F09F7_7549", "sender": "bot", "message_type": "text", "content": "كنا حاجزين هاد الوقت غير على قبلكوم. واش كاين شي إمكانية تجيو واخا هكاك؟ يلا كان ضروري نأجلو، ماشي مشكيل 😊", "created_at": "2026-05-21T17:06:58.005203", "media_url": null, "media_mime_type": null}]...
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كنا حاجزين هاد الوقت غير على قبلكوم. واش كاين شي إ كنا حاجزين هاد الوقت غير على قبلكوم. واش كاين شي إمكانية تجيو واخا هكاك؟ يلا كان ضروري نأجلو، ماشي مشكيل 😊...
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[{"id": 30163, "message_id": " [{"id": 30163, "message_id": "meta_495384013668010_wamid.HBgLMTIxMjU0MDQyMzkVAgASGBQzQUI2RDQ3NDZGQzc4MzAxRDdEQwA=", "sender": "user", "message_type": "text", "content": "مرحبا.", "created_at": "2026-05-15T15:56:56.540924", "media_url": null, "media_mime_type": null}, {"id": 30164, "message_id": "meta_echo_495384013668010_wamid.HBgLMTIxMjU0MDQyMzkVAgARGCBBNThFRUQ1N0JERTYyNkNFNUY5NkVDRjJENTdCODIzNgA=", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-15T15:56:57.475253", "media_url": null, "media_mime_type": null}, {"id": 30165, "message_id": "bot_meta_495384013668010_wamid.HBgLMTIxMjU0MDQyMzkVAgASGBQzQUI2RDQ3NDZGQzc4MzAxRDdEQwA=_3113", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي 😊 أنا assistant ديال Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة؟", "created_at": "2026-05-15T15:57:07.437292", "media_url": null, "media_mime_type": null}]...
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مرحبا الله اودي 😊 أنا assistant ديال Centre Dentai مرحبا الله اودي 😊 أنا assistant ديال Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة؟...
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[{"id": 30163, "message_id": " [{"id": 30163, "message_id": "meta_495384013668010_wamid.HBgLMTIxMjU0MDQyMzkVAgASGBQzQUI2RDQ3NDZGQzc4MzAxRDdEQwA=", "sender": "user", "message_type": "text", "content": "مرحبا.", "created_at": "2026-05-15T15:56:56.540924", "media_url": null, "media_mime_type": null}, {"id": 30164, "message_id": "meta_echo_495384013668010_wamid.HBgLMTIxMjU0MDQyMzkVAgARGCBBNThFRUQ1N0JERTYyNkNFNUY5NkVDRjJENTdCODIzNgA=", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-15T15:56:57.475253", "media_url": null, "media_mime_type": null}, {"id": 30165, "message_id": "bot_meta_495384013668010_wamid.HBgLMTIxMjU0MDQyMzkVAgASGBQzQUI2RDQ3NDZGQzc4MzAxRDdEQwA=_3113", "sender": "bot", "message_type": "text", "content": "مرحبا الله اودي 😊 أنا assistant ديال Centre Dentaire Tanger Bay. واش نقدر نعاونكوم بشي حاجة؟", "created_at": "2026-05-15T15:57:07.437292", "media_url": null, "media_mime_type": null}, {"id": 30166, "message_id": "meta_495384013668010_wamid.HBgLMTIxMjU0MDQyMzkVAgASGBQzQUVGNUUwMzgzRkVBOTI5NzJFRAA=", "sender": "user", "message_type": "text", "content": "انا جاي من امريكا وغادي نكون في طنجة نهار التلاثاء 26 ماي. بغيت نسول شحال كاتعملو عملية élévation de sinus bilatérale", "created_at": "2026-05-15T15:58:21.745467", "media_url": null, "media_mime_type": null}, {"id": 30168, "message_id": "bot_meta_495384013668010_wamid.HBgLMTIxMjU0MDQyMzkVAgASGBQzQUVGNUUwMzgzRkVBOTI5NzJFRAA=_6993", "sender": "bot", "message_type": "text", "content": "الثمن ديال عملية élévation de sinus bilatérale كيتحدد على حساب الحالة ديالكوم بعد التقييم عند Dr Haitham Boutaib، ومايمكنش نعطيكم مبلغ محدد حتى يشوف الحالة مباشرة. واش بغيتو نحجزو ليكوم consultation نهار الثلاثاء 26 ماي؟", "created_at": "2026-05-15T15:58:47.446774", "media_url": null, "media_mime_type": null}]...
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الثمن ديال عملية élévation de sinus bilatérale كيت الثمن ديال عملية élévation de sinus bilatérale كيتحدد على حساب الحالة ديالكوم بعد التقييم عند Dr Haitham Boutaib، ومايمكنش نعطيكم مبلغ محدد حتى يشوف الحالة مباشرة. واش بغيتو نحجزو ليكوم consultation نهار الثلاثاء 26 ماي؟...
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[{"id": 30157, "message_id": " [{"id": 30157, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjI4OTA5MTgzFQIAEhgUM0FBQzJGQzgzRUI0NjU3RTM1Q0MA", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-05-15T15:52:11.760800", "media_url": null, "media_mime_type": null}, {"id": 30493, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjI4OTA5MTgzFQIAERggQTU0OTdEMjA0NzlFQTg2MjhCM0I5MUQyNjZFN0M4OEUA", "sender": "bot", "message_type": "text", "content": "Rym", "created_at": "2026-05-16T08:44:36.181847", "media_url": null, "media_mime_type": null}, {"id": 34167, "message_id": "3EB01C1415293EEA08A23C", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*HADDIOUI Rym *\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 23 mai 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 23 ماي 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-22T16:08:54.805510", "media_url": null, "media_mime_type": null}, {"id": 34477, "message_id": "3EB049EFB4EE5FA0E04431", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-11600,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-23T09:14:12.228050", "media_url": null, "media_mime_type": null}, {"id": 34478, "message_id": "3EB00A6EBDA17FBF6F94F8", "sender": "bot", "message_type": "document", "content": "2026052310135346.pdf", "created_at": "2026-05-23T09:14:38.428053", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9816/download", "media_mime_type": "application/pdf"}, {"id": 38908, "message_id": "3AAF91967CC498BCE5E6", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-06-04T14:09:37.043331", "media_url": null, "media_mime_type": null}, {"id": 38909, "message_id": "bot_3AAF91967CC498BCE5E6_4686", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-06-04T14:09:51.144436", "media_url": null, "media_mime_type": null}, {"id": 38910, "message_id": "3AE121272EBD6CAB3985", "sender": "user", "message_type": "text", "content": "Yak 3andi rendez vous had sebt inchaallah", "created_at": "2026-06-04T14:10:07.337924", "media_url": null, "media_mime_type": null}, {"id": 38911, "message_id": "bot_3AE121272EBD6CAB3985_8939", "sender": "bot", "message_type": "text", "content": "نعم، عندكِ rendez-vous إن شاء الله نهار السبت 25 أبريل 2026 مع الدكتور ALAMI MUSTAPHA على الساعة 10:30 صباحاً chez Tanger Bay Dental Center.\n\nمرحبا بيكِ وأي سؤال أنا هنا! 😊", "created_at": "2026-06-04T14:10:18.874026", "media_url": null, "media_mime_type": null}, {"id": 38915, "message_id": "A56C4583BC6DAF87B2658BAB2E76F536", "sender": "bot", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"السلام عليكم، كيدايرة لاباس عليك؟ ما عندكش هاد السبت، السبت اللي موراه، تا يلا ما جيتيش السبت لاخر، عندك السبت اللي ماجي ماشي السبت هادا، عندك السبت اللي ماجي.\"\n\n**Latin Script:**\n\"Salam alikoum, kidayra labas alik? Maandekch had s-sebt, s-sebt li mourah, ta ila majitich s-sebt lakhor, aandek s-sebt li maji machi s-sebt hada, aandek s-sebt li maji.\"", "created_at": "2026-06-04T14:22:12.070079", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/10822/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 39594, "message_id": "3A35053FDE1040FEB794", "sender": "user", "message_type": "text", "content": "Ook inchaallah", "created_at": "2026-06-05T20:29:47.428971", "media_url": null, "media_mime_type": null}, {"id": 39595, "message_id": "bot_3A35053FDE1040FEB794_9843", "sender": "bot", "message_type": "text", "content": "شكراً رِيم على التأكيد 😊 إذن الموعد ديالك ماشي هاد السبت، ولكن السبت اللي جاي من بعد (25 أبريل 2026) مع الدكتور ALAMI MUSTAPHA على الساعة 10:30 صباحاً.\n\nيلا احتجتي شي توضيح آخر أنا هنا!", "created_at": "2026-06-05T20:30:07.066091", "media_url": null, "media_mime_type": null}]...
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شكراً رِيم على التأكيد 😊 إذن الموعد ديالك ماشي هاد شكراً رِيم على التأكيد 😊 إذن الموعد ديالك ماشي هاد السبت، ولكن السبت اللي جاي من بعد (25 أبريل 2026) مع الدكتور ALAMI MUSTAPHA على الساعة 10:30 صباحاً.
يلا احتجتي شي توضيح آخر أنا هنا!...
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[{"id": 30145, "message_id": " [{"id": 30145, "message_id": "meta_495384013668010_wamid.HBgLMzQ2OTA5MDc2MTEVAgASGCBBQzU2MjhEQkMxOTg4NjU1MjExRUFDMjBGNkExQTY3QgA=", "sender": "user", "message_type": "text", "content": "السلام عليكم ورحمة الله وبركاته", "created_at": "2026-05-15T15:49:53.931020", "media_url": null, "media_mime_type": null}, {"id": 30146, "message_id": "meta_echo_495384013668010_wamid.HBgLMzQ2OTA5MDc2MTEVAgARGCBBNTFGNDQzRDBBRUFEMzAyOENFQjg3MUFFMzgzM0M5NgA=", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-15T15:49:54.884080", "media_url": null, "media_mime_type": null}, {"id": 30147, "message_id": "bot_meta_495384013668010_wamid.HBgLMzQ2OTA5MDc2MTEVAgASGCBBQzU2MjhEQkMxOTg4NjU1MjExRUFDMjBGNkExQTY3QgA=_5298", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله وبركاته، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واش نقدر نعاونكوم بشي حاجة؟ 😊", "created_at": "2026-05-15T15:50:06.302727", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله وبركاته، أنا assistant دي وعليكم السلام ورحمة الله وبركاته، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واش نقدر نعاونكوم بشي حاجة؟ 😊...
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[{"id": 30145, "message_id": " [{"id": 30145, "message_id": "meta_495384013668010_wamid.HBgLMzQ2OTA5MDc2MTEVAgASGCBBQzU2MjhEQkMxOTg4NjU1MjExRUFDMjBGNkExQTY3QgA=", "sender": "user", "message_type": "text", "content": "السلام عليكم ورحمة الله وبركاته", "created_at": "2026-05-15T15:49:53.931020", "media_url": null, "media_mime_type": null}, {"id": 30146, "message_id": "meta_echo_495384013668010_wamid.HBgLMzQ2OTA5MDc2MTEVAgARGCBBNTFGNDQzRDBBRUFEMzAyOENFQjg3MUFFMzgzM0M5NgA=", "sender": "bot", "message_type": "text", "content": "Bonjour et bienvenue au Cabinet dentaire Tanger Bay \nمرحبا بكم فـ عيادة طنجة باي لطب الأسنان.\n\n Merci de nous indiquer en quoi nous pouvons vous aider afin que notre équipe puisse vous orienter au mieux.\nمن فضلكم، أخبرونا كيف يمكننا مساعدتكم لكي يتمكن فريقنا من توجيهكم بشكل مناسب\n\n📍 Localisation : https://maps.app.goo.gl/ZCXz3sMZkhk9diph7\n🌐 Site web : www.tangerbay.ma\n📧 Email :\ntangerbay01@gmail.com\n\n✅ Notre équipe vous répondra dans les plus brefs délais.\nسيقوم فريقنا بالرد عليكم في أقرب وقت ممكن", "created_at": "2026-05-15T15:49:54.884080", "media_url": null, "media_mime_type": null}, {"id": 30147, "message_id": "bot_meta_495384013668010_wamid.HBgLMzQ2OTA5MDc2MTEVAgASGCBBQzU2MjhEQkMxOTg4NjU1MjExRUFDMjBGNkExQTY3QgA=_5298", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله وبركاته، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واش نقدر نعاونكوم بشي حاجة؟ 😊", "created_at": "2026-05-15T15:50:06.302727", "media_url": null, "media_mime_type": null}, {"id": 30148, "message_id": "meta_495384013668010_wamid.HBgLMzQ2OTA5MDc2MTEVAgASGCBBQzU2Q0RCNEJCNDQyNTUyOTlDNzgzNzRBOTM3N0VCQwA=", "sender": "user", "message_type": "text", "content": "نعم.\nعندي حالة، الطفل عمره 7 سنوات عنده انتفاخ في اللثة العلوية", "created_at": "2026-05-15T15:51:02.724686", "media_url": null, "media_mime_type": null}, {"id": 30155, "message_id": "bot_meta_495384013668010_wamid.HBgLMzQ2OTA5MDc2MTEVAgASGCBBQzU2Q0RCNEJCNDQyNTUyOTlDNzgzNzRBOTM3N0VCQwA=_1147", "sender": "bot", "message_type": "text", "content": "كنعتدر على سماع هاد الخبر 🙏🏻 غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت.", "created_at": "2026-05-15T15:51:18.820992", "media_url": null, "media_mime_type": null}]...
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كنعتدر على سماع هاد الخبر 🙏🏻 غادي نبلغ الفريق الطب كنعتدر على سماع هاد الخبر 🙏🏻 غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت....
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[{"id": 30129, "message_id": " [{"id": 30129, "message_id": "meta_echo_495384013668010_wamid.HBgLMTYxMzUwMTY3NDUVAgARGBYzRUIwNEYyRTc0MTkxRDhDODFENUEyAA==", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NAIMA Farah*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 22 mai 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NAIMA*\r\nلديكم موعد مع ** يوم *الجمعة 22 ماي 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-15T15:39:57.546948", "media_url": null, "media_mime_type": null}, {"id": 30179, "message_id": "meta_echo_495384013668010_wamid.HBgLMTYxMzUwMTY3NDUVAgARGBYzRUIwM0Y3MDkzQkVCMDM1MTYyRTE5AA==", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NAIMA Farah*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 22 mai 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NAIMA*\r\nلديكم موعد مع ** يوم *الجمعة 22 ماي 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-15T16:03:11.862383", "media_url": null, "media_mime_type": null}, {"id": 30185, "message_id": "meta_495384013668010_wamid.HBgLMTYxMzUwMTY3NDUVAgASGBQzQTkwRTM0ODMyQjAxNzJBMEUyQgA=", "sender": "user", "message_type": "text", "content": "Parfait merci", "created_at": "2026-05-15T16:16:20.722085", "media_url": null, "media_mime_type": null}, {"id": 30186, "message_id": "bot_meta_495384013668010_wamid.HBgLMTYxMzUwMTY3NDUVAgASGBQzQTkwRTM0ODMyQjAxNzJBMEUyQgA=_5150", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊", "created_at": "2026-05-15T16:16:31.877344", "media_url": null, "media_mime_type": null}]...
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Avec plaisir 😊
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[{"id": 30129, "message_id": " [{"id": 30129, "message_id": "meta_echo_495384013668010_wamid.HBgLMTYxMzUwMTY3NDUVAgARGBYzRUIwNEYyRTc0MTkxRDhDODFENUEyAA==", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NAIMA Farah*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 22 mai 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NAIMA*\r\nلديكم موعد مع ** يوم *الجمعة 22 ماي 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-15T15:39:57.546948", "media_url": null, "media_mime_type": null}, {"id": 30179, "message_id": "meta_echo_495384013668010_wamid.HBgLMTYxMzUwMTY3NDUVAgARGBYzRUIwM0Y3MDkzQkVCMDM1MTYyRTE5AA==", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NAIMA Farah*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 22 mai 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NAIMA*\r\nلديكم موعد مع ** يوم *الجمعة 22 ماي 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-15T16:03:11.862383", "media_url": null, "media_mime_type": null}, {"id": 30185, "message_id": "meta_495384013668010_wamid.HBgLMTYxMzUwMTY3NDUVAgASGBQzQTkwRTM0ODMyQjAxNzJBMEUyQgA=", "sender": "user", "message_type": "text", "content": "Parfait merci", "created_at": "2026-05-15T16:16:20.722085", "media_url": null, "media_mime_type": null}, {"id": 30186, "message_id": "bot_meta_495384013668010_wamid.HBgLMTYxMzUwMTY3NDUVAgASGBQzQTkwRTM0ODMyQjAxNzJBMEUyQgA=_5150", "sender": "bot", "message_type": "text", "content": "Avec plaisir 😊", "created_at": "2026-05-15T16:16:31.877344", "media_url": null, "media_mime_type": null}, {"id": 33563, "message_id": "3EB08915288753A2569D4B", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*NAIMA Farah*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *vendredi 22 mai 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n*NAIMA*\r\nلديكم موعد مع ** يوم *الجمعة 22 ماي 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-21T16:12:11.733524", "media_url": null, "media_mime_type": null}, {"id": 33755, "message_id": "3AEB49DD1717B660093B", "sender": "user", "message_type": "voice", "content": "[Voice message] السلام عليكم، I'm so sorry to tell you guys this a bit late, I know it's 1 AM, but I can't make it tomorrow at 10. Do you have any appointment a bit later? Maybe like 2 PM or 3 PM? Something came up so I... I can't come at 10. Please let me know. Thank you so much.", "created_at": "2026-05-22T00:39:25.452623", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9672/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 33759, "message_id": "bot_3AEB49DD1717B660093B_8934", "sender": "bot", "message_type": "text", "content": "Merci pour votre message Farah, pas de souci !", "created_at": "2026-05-22T00:39:48.669035", "media_url": null, "media_mime_type": null}, {"id": 33760, "message_id": "bot_3AEB49DD1717B660093B_3636", "sender": "bot", "message_type": "text", "content": "J'ai transmis votre demande pour décaler le rendez-vous à plus tard dans la journée (vers 14h ou 15h).", "created_at": "2026-05-22T00:39:48.729379", "media_url": null, "media_mime_type": null}, {"id": 33761, "message_id": "bot_3AEB49DD1717B660093B_6748", "sender": "bot", "message_type": "text", "content": "L'équipe va vérifier les disponibilités et vous recontactera rapidement.", "created_at": "2026-05-22T00:39:48.793709", "media_url": null, "media_mime_type": null}, {"id": 33762, "message_id": "bot_3AEB49DD1717B660093B_7248", "sender": "bot", "message_type": "text", "content": "Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻", "created_at": "2026-05-22T00:39:48.846799", "media_url": null, "media_mime_type": null}]...
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Merci pour votre message Farah, pas de souci ! J&# Merci pour votre message Farah, pas de souci ! J'ai transmis votre demande pour décaler le rendez-vous à plus tard dans la journée (vers 14h ou 15h). L'équipe va vérifier les disponibilités et vous recontactera rapidement.
Note : Votre rendez-vous sera validé uniquement après confirmation directe de notre part 🙏🏻...
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[{"id": 30109, "message_id": " [{"id": 30109, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjI4OTA5MTgzFQIAERgWM0VCMDI2NUM1MUVEQTlCNzFFNEEwNwA=", "sender": "bot", "message_type": "image", "content": "Salut *HADDIOUI Rym *👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 16 mai 2026*\r\n🕘 Heure : *10:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-05-15T15:03:32.130606", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8772/download", "media_mime_type": "image/jpeg"}, {"id": 30157, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjI4OTA5MTgzFQIAEhgUM0FBQzJGQzgzRUI0NjU3RTM1Q0MA", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-05-15T15:52:11.760800", "media_url": null, "media_mime_type": null}, {"id": 30493, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjI4OTA5MTgzFQIAERggQTU0OTdEMjA0NzlFQTg2MjhCM0I5MUQyNjZFN0M4OEUA", "sender": "bot", "message_type": "text", "content": "Rym", "created_at": "2026-05-16T08:44:36.181847", "media_url": null, "media_mime_type": null}, {"id": 34167, "message_id": "3EB01C1415293EEA08A23C", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*HADDIOUI Rym *\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 23 mai 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 23 ماي 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-22T16:08:54.805510", "media_url": null, "media_mime_type": null}, {"id": 34477, "message_id": "3EB049EFB4EE5FA0E04431", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-11600,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-23T09:14:12.228050", "media_url": null, "media_mime_type": null}, {"id": 34478, "message_id": "3EB00A6EBDA17FBF6F94F8", "sender": "bot", "message_type": "document", "content": "2026052310135346.pdf", "created_at": "2026-05-23T09:14:38.428053", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9816/download", "media_mime_type": "application/pdf"}, {"id": 38908, "message_id": "3AAF91967CC498BCE5E6", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-06-04T14:09:37.043331", "media_url": null, "media_mime_type": null}, {"id": 38909, "message_id": "bot_3AAF91967CC498BCE5E6_4686", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-06-04T14:09:51.144436", "media_url": null, "media_mime_type": null}]...
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وعليكم السلام ورحمة الله، أنا assistant ديال Centr وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊...
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[{"id": 30109, "message_id": " [{"id": 30109, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjI4OTA5MTgzFQIAERgWM0VCMDI2NUM1MUVEQTlCNzFFNEEwNwA=", "sender": "bot", "message_type": "image", "content": "Salut *HADDIOUI Rym *👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 16 mai 2026*\r\n🕘 Heure : *10:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-05-15T15:03:32.130606", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8772/download", "media_mime_type": "image/jpeg"}, {"id": 30157, "message_id": "meta_495384013668010_wamid.HBgMMjEyNjI4OTA5MTgzFQIAEhgUM0FBQzJGQzgzRUI0NjU3RTM1Q0MA", "sender": "user", "message_type": "text", "content": "Oui", "created_at": "2026-05-15T15:52:11.760800", "media_url": null, "media_mime_type": null}, {"id": 30493, "message_id": "meta_echo_495384013668010_wamid.HBgMMjEyNjI4OTA5MTgzFQIAERggQTU0OTdEMjA0NzlFQTg2MjhCM0I5MUQyNjZFN0M4OEUA", "sender": "bot", "message_type": "text", "content": "Rym", "created_at": "2026-05-16T08:44:36.181847", "media_url": null, "media_mime_type": null}, {"id": 34167, "message_id": "3EB01C1415293EEA08A23C", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*HADDIOUI Rym *\r\nVous avez Rendez Vous avec *DR ALAMI MUSTAPHA* le *samedi 23 mai 2026* à *10:00* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *السبت 23 ماي 2026* على الساعة *10:00* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-22T16:08:54.805510", "media_url": null, "media_mime_type": null}, {"id": 34477, "message_id": "3EB049EFB4EE5FA0E04431", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *1000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-11600,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-23T09:14:12.228050", "media_url": null, "media_mime_type": null}, {"id": 34478, "message_id": "3EB00A6EBDA17FBF6F94F8", "sender": "bot", "message_type": "document", "content": "2026052310135346.pdf", "created_at": "2026-05-23T09:14:38.428053", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/9816/download", "media_mime_type": "application/pdf"}, {"id": 38908, "message_id": "3AAF91967CC498BCE5E6", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-06-04T14:09:37.043331", "media_url": null, "media_mime_type": null}, {"id": 38909, "message_id": "bot_3AAF91967CC498BCE5E6_4686", "sender": "bot", "message_type": "text", "content": "وعليكم السلام ورحمة الله، أنا assistant ديال Centre Dentaire Tanger Bay وأنا هنا رهن الإشارة ديالكوم. واخا تقولولي شنو محتاجين 😊", "created_at": "2026-06-04T14:09:51.144436", "media_url": null, "media_mime_type": null}, {"id": 38910, "message_id": "3AE121272EBD6CAB3985", "sender": "user", "message_type": "text", "content": "Yak 3andi rendez vous had sebt inchaallah", "created_at": "2026-06-04T14:10:07.337924", "media_url": null, "media_mime_type": null}, {"id": 38911, "message_id": "bot_3AE121272EBD6CAB3985_8939", "sender": "bot", "message_type": "text", "content": "نعم، عندكِ rendez-vous إن شاء الله نهار السبت 25 أبريل 2026 مع الدكتور ALAMI MUSTAPHA على الساعة 10:30 صباحاً chez Tanger Bay Dental Center.\n\nمرحبا بيكِ وأي سؤال أنا هنا! 😊", "created_at": "2026-06-04T14:10:18.874026", "media_url": null, "media_mime_type": null}]...
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نعم، عندكِ rendez-vous إن شاء الله نهار السبت 25 أ نعم، عندكِ rendez-vous إن شاء الله نهار السبت 25 أبريل 2026 مع الدكتور ALAMI MUSTAPHA على الساعة 10:30 صباحاً chez Tanger Bay Dental Center.
مرحبا بيكِ وأي سؤال أنا هنا! 😊...
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[{"id": 30107, "message_id": " [{"id": 30107, "message_id": "meta_echo_495384013668010_wamid.HBgLMTI2NzY5NDg2MjcVAgARGBYzRUIwQTA5NDc1QkRFNTc5OTg5Q0ZFAA==", "sender": "bot", "message_type": "image", "content": "Salut *THOMAS JR Marcus wiley*👋\r\nNous vous confirmons votre rendez-vous avec *Dr. Haitham Boutaib* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 16 mai 2026*\r\n🕘 Heure : *10:00*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-05-15T15:03:08.356414", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8771/download", "media_mime_type": "image/jpeg"}, {"id": 30114, "message_id": "meta_echo_495384013668010_wamid.HBgLMTI2NzY5NDg2MjcVAgARGBYzRUIwOUEzN0I1OTM5RjI0NDc1ODIyAA==", "sender": "bot", "message_type": "image", "content": "Salut *THOMAS JR Marcus wiley*👋\r\nNous vous confirmons votre rendez-vous avec *DR ALAMI MUSTAPHA* chez Tanger Bay Dental Center 🦷\r\n\r\n📅 Date : *samedi 16 mai 2026*\r\n🕘 Heure : *12:30*\r\n📍 Adresse : Résidence Borj Khalij 3, Étage 5, App. 197 – Avenue Mohammed VI, Tanger (près de Café Sky17)\r\n📞 Pour toute question : 06 60 02 22 63\r\n✅ Merci de nous confirmer votre présence en répondant « OUI » à ce message\r\n\r\n⚠️ IMPORTANT : Veuillez noter que si nous ne recevons pas votre confirmation votre rendez-vous sera malheureusement considéré comme annulé automatiquement. \r\nMerci de votre compréhension.", "created_at": "2026-05-15T15:05:02.875956", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8777/download", "media_mime_type": "image/jpeg"}, {"id": 30131, "message_id": "meta_495384013668010_wamid.HBgLMTI2NzY5NDg2MjcVAgASGBQzQTBCRDVGOEZFNEM0NjAxMTc4NQA=", "sender": "user", "message_type": "text", "content": "Ok see you tomorrow thank you", "created_at": "2026-05-15T15:43:10.543904", "media_url": null, "media_mime_type": null}, {"id": 30501, "message_id": "meta_495384013668010_wamid.HBgLMTI2NzY5NDg2MjcVAgASGBQzQUI2OUM0QTlCMDAzMTA5QUVERgA=", "sender": "user", "message_type": "text", "content": "I’m coming now", "created_at": "2026-05-16T09:08:32.529449", "media_url": null, "media_mime_type": null}, {"id": 30502, "message_id": "meta_495384013668010_wamid.HBgLMTI2NzY5NDg2MjcVAgASGBQzQTA2RTgxMjNCRUFENUYwQTZDNwA=", "sender": "user", "message_type": "text", "content": "5 min", "created_at": "2026-05-16T09:08:40.960027", "media_url": null, "media_mime_type": null}, {"id": 30507, "message_id": "meta_495384013668010_wamid.HBgLMTI2NzY5NDg2MjcVAgASGBQzQTY4NTI2QjY5NkQ3QjA3MjJEQQA=", "sender": "user", "message_type": "text", "content": "I’m here", "created_at": "2026-05-16T09:13:54.070501", "media_url": null, "media_mime_type": null}, {"id": 30573, "message_id": "meta_echo_495384013668010_wamid.HBgLMTI2NzY5NDg2MjcVAgARGBYzRUIwRDAyRkMzMjVDRUJBRTZBOEZDAA==", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *4000,00* dirhams (*Espèce*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-13000,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-16T11:51:44.640844", "media_url": null, "media_mime_type": null}, {"id": 30574, "message_id": "meta_echo_495384013668010_wamid.HBgLMTI2NzY5NDg2MjcVAgARGBYzRUIwNTIxMDc0NEI0MDJFRjQ4QTY0AA==", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-16T11:52:13.709907", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8911/download", "media_mime_type": "application/pdf"}, {"id": 30575, "message_id": "meta_echo_495384013668010_wamid.HBgLMTI2NzY5NDg2MjcVAgARGBYzRUIwNjM2ODNFNEMwQUY1RUQ2RkQ0AA==", "sender": "bot", "message_type": "text", "content": "Centre Dentaire *( Dr. Boutaib Haitham )* \r\na le plaisir de vous informer que votre paiement de *4000,00* dirhams (*TPE*) a bien été reçu.\r\n \r\nVotre situation à la date d'aujourd'hui est de *-9000,00* dirhams.\r\nNous restons toujours à votre service.\r\n\r\nMerci", "created_at": "2026-05-16T11:55:53.503145", "media_url": null, "media_mime_type": null}, {"id": 30576, "message_id": "meta_echo_495384013668010_wamid.HBgLMTI2NzY5NDg2MjcVAgARGBYzRUIwNDQwQzA0MDNCRkQ5QjY0M0ZFAA==", "sender": "bot", "message_type": "document", "content": "", "created_at": "2026-05-16T11:56:21.020017", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8912/download", "media_mime_type": "application/pdf"}, {"id": 34633, "message_id": "3AED8A61BCECCD50CC54", "sender": "user", "message_type": "text", "content": "Hi", "created_at": "2026-05-23T12:16:37.312617", "media_url": null, "media_mime_type": null}, {"id": 34634, "message_id": "bot_3AED8A61BCECCD50CC54_9499", "sender": "bot", "message_type": "text", "content": "Hello! 😊 How can I assist you today? If you’d like to book or change an appointment, just let me know your full name, the reason for your visit, and your preferred date and time.", "created_at": "2026-05-23T12:16:49.201223", "media_url": null, "media_mime_type": null}]...
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Hello! 😊 How can I assist you today? If you’d like Hello! 😊 How can I assist you today? If you’d like to book or change an appointment, just let me know your full name, the reason for your visit, and your preferred date and time....
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[{"id": 30099, "message_id": " [{"id": 30099, "message_id": "AC6CBF10C6A2448E739763424731B4C0", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija and French:\n\n\"السلام عليكم اختي، لاباس بخير هانية؟ طول لاباس كلشي مزيان؟ اختي معاك بوليس نجيم، شوفي ليا واش الدكتور عمر ليا داك الملف ولا لا ديال la CNSS الله يرضي عليك، الله يرضيك.\"\n\n**Transliteration (Latin script):**\n\"Salam o alaykoum khti, labas bikhir haniya? Toul labas kolchi mzyan? Khti ma’ak Poliss Najim, choufi liya wach d-doktor 3mmir liya dik l-melf wlla la dyal la CNSS Allah yrdi 3lik, Allah mrdik.\"", "created_at": "2026-05-15T14:57:52.757969", "media_url": "/api/v1/chatbots/41/knowledge-bases/media/files/8768/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30100, "message_id": "bot_AC6CBF10C6A2448E739763424731B4C0_3191", "sender": "bot", "message_type": "text", "content": "واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-05-15T14:58:14.028530", "media_url": null, "media_mime_type": null}]...
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واخا تعطيني الإسم الكامل ديالك؟
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[{"id": 30099, "message_id": " [{"id": 30099, "message_id": "AC6CBF10C6A2448E739763424731B4C0", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija and French:\n\n\"السلام عليكم اختي، لاباس بخير هانية؟ طول لاباس كلشي مزيان؟ اختي معاك بوليس نجيم، شوفي ليا واش الدكتور عمر ليا داك الملف ولا لا ديال la CNSS الله يرضي عليك، الله يرضيك.\"\n\n**Transliteration (Latin script):**\n\"Salam o alaykoum khti, labas bikhir haniya? Toul labas kolchi mzyan? Khti ma’ak Poliss Najim, choufi liya wach d-doktor 3mmir liya dik l-melf wlla la dyal la CNSS Allah yrdi 3lik, Allah mrdik.\"", "created_at": "2026-05-15T14:57:52.757969", "media_url": "/api/v1/chatbots/41/knowledge-bases/media/files/8768/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30100, "message_id": "bot_AC6CBF10C6A2448E739763424731B4C0_3191", "sender": "bot", "message_type": "text", "content": "واخا تعطيني الإسم الكامل ديالك؟", "created_at": "2026-05-15T14:58:14.028530", "media_url": null, "media_mime_type": null}, {"id": 30101, "message_id": "ACED9B74257CC283A8EB82A0E65777E9", "sender": "user", "message_type": "voice", "content": "[Voice message] سميتي نجيب بولوس", "created_at": "2026-05-15T14:58:30.259514", "media_url": "/api/v1/chatbots/41/knowledge-bases/media/files/8769/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30104, "message_id": "bot_ACED9B74257CC283A8EB82A0E65777E9_402", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا باش يأكدو ليكوم وغادي يتواصلوا معكوم في أقرب وقت 🙏🏻", "created_at": "2026-05-15T14:58:46.881670", "media_url": null, "media_mime_type": null}]...
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غادي نبلغ الفريق الطبي ديالنا باش يأكدو ليكوم وغاد غادي نبلغ الفريق الطبي ديالنا باش يأكدو ليكوم وغادي يتواصلوا معكوم في أقرب وقت 🙏🏻...
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[{"id": 30089, "message_id": " [{"id": 30089, "message_id": "ig_599339526587164_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDcyMzE2ODkzMzA0OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI3NjA4MTg0NjM3NjQ5NzU0MDozMjgxNDExMTA4NzkxMDMzMDc3NjIxMTAwMTMzNTM0OTI0OAZDZD", "sender": "user", "message_type": "text", "content": "Bonjour Docteur 👋 \n\nJe sais que la gestion administrative peut prendre un temps précieux sur vos consultations. \nC’est exactement le problème que résout Kabinet.ma — déjà adopté par de nombreux praticiens au Maroc. \n\nRendez-vous, dossiers patients, facturation : tout est centralisé en une plateforme simple, accessible depuis votre téléphone ou ordinateur. \n\n📲 Des rappels automatiques par WhatsApp pour vos patients — pas de rendez-vous oubliés \n⭐ Des demandes d’avis Google Maps envoyées automatiquement par WhatsApp après chaque consultation — votre réputation en ligne se construit toute seule Plus d’avis positifs = plus de visibilité = plus de nouveaux patients. \n\nEt vous n’avez rien à faire, tout est automatisé. \n\nPour tester sans aucun risque, nous offrons un essai gratuit, exceptionnellement pour votre ouverture, ca sera jusqu’à fin d’année. (6mois de gratuité)\n\nAuriez-vous 5 minutes pour une démo rapide ? 🔗 kabinet.ma", "created_at": "2026-05-15T14:48:53.183202", "media_url": null, "media_mime_type": null}, {"id": 30090, "message_id": "bot_ig_599339526587164_aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDcyMzE2ODkzMzA0OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI3NjA4MTg0NjM3NjQ5NzU0MDozMjgxNDExMTA4NzkxMDMzMDc3NjIxMTAwMTMzNTM0OTI0OAZDZD_2045", "sender": "bot", "message_type": "text", "content": "Merci pour votre message et la présentation de Kabinet.ma. Afin de transmettre votre proposition à l’équipe concernée, pourriez-vous me communiquer votre numéro de téléphone pour qu’ils puissent vous recontacter ?", "created_at": "2026-05-15T14:49:09.785024", "media_url": null, "media_mime_type": null}]...
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Merci pour votre message et la présentation de Kab Merci pour votre message et la présentation de Kabinet.ma. Afin de transmettre votre proposition à l’équipe concernée, pourriez-vous me communiquer votre numéro de téléphone pour qu’ils puissent vous recontacter ?...
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[{"id": 30045, "message_id": " [{"id": 30045, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzA3NjYyMDI5FQIAERggQTU4Q0YyRUI5MEU0N0IzQUJBRUM2MTk0Q0EzNEIxN0UA", "sender": "bot", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija:\n\n**\"باش نرد عليك، ديك ساعة غا نقول ليك واش غنخدمو التنين والتلات، حيت العيد غا يكون لارباع. باش نرد عليك ونقول ليك شنو كاين.\"**\n\n**Translation (for context):**\n\"To get back to you, at that time I will tell you if we are working Monday and Tuesday, since Eid will be on Wednesday. So I can get back to you and tell you what's going on.\"", "created_at": "2026-05-15T13:57:44.400645", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8765/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30050, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzA3NjYyMDI5FQIAEhgUM0EzRDkxQUJFRUFBRDMwRUEyMDcA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"This image shows a screenshot of a digital flight booking confirmation or trip management interface, likely from an airline mobile app. The interface is primarily blue and white, displaying information about a trip from Manchester to Tangier. The header shows the current time (15:01) and a high battery level (99%) with 5G signal visible. Below, the trip details section indicates a flight on Saturday, May 23, departing at 13:05 from Manchester and arriving at 16:20 in Tangier. The duration is listed as 3 hours 15 minutes, flight number RK 8624, and booking code FT7M2C. Additional options such as 'Manage booking,' 'Trip details,' and 'Check-in' icons are visible. There is a promotional section for 'Priority & 2 Cabin Bags' with a blue suitcase illustration and an 'Upgrade now' button. Further down, there are sections or cards for 'Seats,' 'Bags,' and 'Insurance,' each showing pricing from specific amounts in GBP.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,", "created_at": "2026-05-15T14:02:03.680524", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8766/download", "media_mime_type": "image/jpeg"}, {"id": 30051, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzA3NjYyMDI5FQIAEhgUM0FCMTgwREYwMTA2MjVDNTlBODgA", "sender": "user", "message_type": "text", "content": "I get to tangier 4.20pm on 23rd may 2026", "created_at": "2026-05-15T14:02:11.201289", "media_url": null, "media_mime_type": null}, {"id": 30052, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzA3NjYyMDI5FQIAERggQTUzNEMyRjAxNTIwMkExN0M4ODBGMzgxMjMwQjE5MzEA", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-05-15T14:02:29.723028", "media_url": null, "media_mime_type": null}, {"id": 30053, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzA3NjYyMDI5FQIAEhgUM0FEMEUxNjZBQ0IxMzgwMUJBMkYA", "sender": "user", "message_type": "image", "content": "[Image analysis] ```json\n{\n \"visible_domain\": \"document\",\n \"image_quality\": {\n \"score\": \"good\",\n \"issues\": []\n },\n \"description\": \"The image is a screenshot of a flight booking or travel app interface. The top section displays flight information for a trip from Manchester to Tangier on Saturday, 23rd May. The departure time is 13:05 and the arrival time is 16:20, with a total flight duration of 3 hours 15 minutes. The flight number is RK 8624. Below this section are options for 'Trip details' and 'Check-in'. There is a button to 'Manage booking', a section advertising 'Priority & 2 Cabin Bags' upgrade, and a graphic of two blue travel bags. Additional sections offer options for 'Seats', 'Bags', and 'Insurance', each with starting prices (Seats from 14.50 GBP, Bags from 24.00 GBP, Insurance from 14.13 GBP). The interface uses a blue and white color scheme and has rounded box elements.\",\n \"dental_observations\": {\n \"applicable\": false,\n \"teeth_present\": \"unclear\",\n \"teeth_condition\": [],\n \"gum_condition\": null,\n \"bone_level\": null,\n \"root_canals\": null,\n \"restorations_visible\": [],\n \"missing_teeth\": null,\n \"alignment\": null,\n \"calculus", "created_at": "2026-05-15T14:02:34.457557", "media_url": "/api/v1/chatbots/46/knowledge-bases/media/files/8767/download", "media_mime_type": "image/jpeg"}, {"id": 30054, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzA3NjYyMDI5FQIAERggQTUzRDk5NzBFRTA1OUM3QUUwRjU1Q0MxNzFENzkwQjIA", "sender": "bot", "message_type": "text", "content": "Welcome I will give you new appointment don't worry", "created_at": "2026-05-15T14:02:47.686179", "media_url": null, "media_mime_type": null}, {"id": 30055, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzA3NjYyMDI5FQIAEhgUM0E0MzMwN0U5OTY1MkE5OUJEQjQA", "sender": "user", "message_type": "text", "content": "thank you same day or on 25th monday?", "created_at": "2026-05-15T14:02:59.945088", "media_url": null, "media_mime_type": null}, {"id": 30056, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzA3NjYyMDI5FQIAERggQTU3QjhCMTIyMzBDRjY5RkQ0QjQ5ODNCRTRCMjMxN0EA", "sender": "bot", "message_type": "text", "content": "I will see", "created_at": "2026-05-15T14:03:47.243109", "media_url": null, "media_mime_type": null}, {"id": 30057, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzA3NjYyMDI5FQIAEhgUM0E3MENFREIzRDVGNTFBNzg2NDgA", "sender": "user", "message_type": "text", "content": "let me know thanks", "created_at": "2026-05-15T14:04:18.611088", "media_url": null, "media_mime_type": null}, {"id": 30058, "message_id": "meta_echo_495384013668010_wamid.HBgMNDQ3NzA3NjYyMDI5FQIAERggQTVFRkUzNEI1NjFEMDA0MkQxMjBCQkNFRDQwMjRCMTQA", "sender": "bot", "message_type": "text", "content": "Sure", "created_at": "2026-05-15T14:04:59.882237", "media_url": null, "media_mime_type": null}, {"id": 30701, "message_id": "meta_495384013668010_wamid.HBgMNDQ3NzA3NjYyMDI5FQIAEhgUM0E2MjM0Q0Q1MUU1RjQ1RkY3NTcA", "sender": "user", "message_type": "text", "content": "asalamualikum sister did you find out?", "created_at": "2026-05-16T16:38:31.531616", "media_url": null, "media_mime_type": null}, {"id": 30702, "message_id": "bot_meta_495384013668010_wamid.HBgMNDQ3NzA3NjYyMDI5FQIAEhgUM0E2MjM0Q0Q1MUU1RjQ1RkY3NTcA_3620", "sender": "bot", "message_type": "text", "content": "Wa alaikum salam 😊 I’m just the virtual assistant for Centre Dentaire Tanger Bay. If you’re waiting for confirmation about an appointment or a specific date, I’ll let the team know to get back to you as soon as possible. Would you like me to notify them now?", "created_at": "2026-05-16T16:38:57.171809", "media_url": null, "media_mime_type": null}]...
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Wa alaikum salam 😊 I’m just the virtual assistant Wa alaikum salam 😊 I’m just the virtual assistant for Centre Dentaire Tanger Bay. If you’re waiting for confirmation about an appointment or a specific date, I’ll let the team know to get back to you as soon as possible. Would you like me to notify them now?...
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[{"id": 30022, "message_id": " [{"id": 30022, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYIEE1NTg0OTVFMUY1MzVGNTFGNjJDRThBQTkwNDBENzVDAA==", "sender": "bot", "message_type": "text", "content": "يوم الاثنين على الساعة ١٠", "created_at": "2026-05-15T13:40:40.556087", "media_url": null, "media_mime_type": null}, {"id": 30023, "message_id": "meta_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABIYFDNBMkFBMjg3MTk0Qzc1MkQyRUI0AA==", "sender": "user", "message_type": "text", "content": "我需要你们提前一天告诉我什么时候去 我会在第二天就去 要不然我会错过信息", "created_at": "2026-05-15T13:41:03.641058", "media_url": null, "media_mime_type": null}, {"id": 30024, "message_id": "meta_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABIYFDNBODY3RURBRjYyNjA0RTAwNzRFAA==", "sender": "user", "message_type": "text", "content": "👌🏻👌🏻👌🏻好的", "created_at": "2026-05-15T13:41:44.169450", "media_url": null, "media_mime_type": null}, {"id": 30025, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYIEE1MDMxMjQ3M0Q0NzVCODE1QUVEN0JDMjE4MTg3NDZFAA==", "sender": "bot", "message_type": "text", "content": "Ok", "created_at": "2026-05-15T13:42:10.715025", "media_url": null, "media_mime_type": null}, {"id": 30026, "message_id": "meta_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABIYFDNBRjUzQzIwMUE3MkVENjUwNEJDAA==", "sender": "user", "message_type": "text", "content": "شكرا لك", "created_at": "2026-05-15T13:42:42.978349", "media_url": null, "media_mime_type": null}, {"id": 30027, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYIEE1QzlDQThERUYwM0I3RDNFOTBFQzlDRDI0MUE2RTk4AA==", "sender": "bot", "message_type": "text", "content": "اتفقنا", "created_at": "2026-05-15T13:42:50.703777", "media_url": null, "media_mime_type": null}, {"id": 30028, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYIEE1N0E0NzgyNTdDOTAzMkZFOThCOEE5NzMxODkxRENDAA==", "sender": "bot", "message_type": "text", "content": "موعدنا على الساعة ١٠", "created_at": "2026-05-15T13:42:57.160229", "media_url": null, "media_mime_type": null}, {"id": 30029, "message_id": "meta_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABIYFDNBOEI4MzNDQjQ2RDc2N0ZCNTA5AA==", "sender": "user", "message_type": "text", "content": "Ok", "created_at": "2026-05-15T13:43:19.548340", "media_url": null, "media_mime_type": null}, {"id": 31349, "message_id": "meta_echo_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABEYFjNFQjAzMjJFMUJBNjREQTE1NjNDRUMA", "sender": "bot", "message_type": "text", "content": "Bonjour \r\n*BILAL MA XIAOHU*\r\nVous avez Rendez Vous avec *DR OUSSAMA MOUALLEM* le *jeudi 21 mai 2026* à *09:30* .\r\nEn cas d'empêchement, veuillez contacter la réception \r\n*060022263 / 0539948014*\r\nMerci pour votre attention.\r\n\r\n.مرحبًا\r\n**\r\nلديكم موعد مع ** يوم *الخميس 21 ماي 2026* على الساعة *09:30* ﮶ \r\nفي حالة وجود عائق يرجى الاتصال بمكتب الاستقبال\r\n*060022263 / 0539948014*\r\nشكرا لتفهمكم", "created_at": "2026-05-18T09:14:25.238709", "media_url": null, "media_mime_type": null}, {"id": 32887, "message_id": "meta_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABIYFDNBNTIzNDE1MjNEQjQxRkMzQkUzAA==", "sender": "user", "message_type": "text", "content": "هل غدا اذهب إلى مستشفى", "created_at": "2026-05-20T12:47:08.729748", "media_url": null, "media_mime_type": null}, {"id": 32888, "message_id": "bot_meta_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABIYFDNBNTIzNDE1MjNEQjQxRkMzQkUzAA==_1524", "sender": "bot", "message_type": "text", "content": "مرحبا، عندك موعد غدا إن شاء الله مع الدكتور أسامة معلم فـ Centre Dentaire Tanger Bay على الساعة 09:30 صباحا.", "created_at": "2026-05-20T12:47:34.691007", "media_url": null, "media_mime_type": null}, {"id": 32889, "message_id": "bot_meta_495384013668010_wamid.HBgNODYxNzU3MDM0NDI3MhUCABIYFDNBNTIzNDE1MjNEQjQxRkMzQkUzAA==_2138", "sender": "bot", "message_type": "text", "content": "مرحبا بيكوم، وإذا وقع أي تغيير أو تعذر عليك الحضور، يمكن تتواصل مع الاستقبال على الأرقام اللي عطاوك.", "created_at": "2026-05-20T12:47:34.753267", "media_url": null, "media_mime_type": null}]...
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مرحبا، عندك موعد غدا إن شاء الله مع الدكتور أسامة مرحبا، عندك موعد غدا إن شاء الله مع الدكتور أسامة معلم فـ Centre Dentaire Tanger Bay على الساعة 09:30 صباحا. مرحبا بيكوم، وإذا وقع أي تغيير أو تعذر عليك الحضور، يمكن تتواصل مع الاستقبال على الأرقام اللي عطاوك....
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[{"id": 29863, "message_id": " [{"id": 29863, "message_id": "AC9092AA4A627CB51BDFEA7366718EA6", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija, including the French code-switching:\n\n\"ألو؟ واقيلا مابركتيش على داك **instantané**؟ داك **instantané** ولا بركتي عليه هضرة.. كتمشي فالبلاصة فهمتي؟ أ يا داك **instantané** واقيلا مابركتيش عليه. ملي كدير **valider** كتبرك على **instantané** فهمتي؟ باش كتمشي **sur place**. دبا ماشي حنا صحاب لي **virement**.. ماعاطيش الفيرمو عاطي السياش (**CIH**). السياش كاينة، الفيرمو غدا عاد غتوصل. حاولي المهم غا اليوم مع 12 دالليل توصل، على حساب دوك الفلوس ديال الطبيب.\"\n\n**Transcription in Latin Script (Arabish):**\n\"Alo? Waqila ma barktich 3la dak **instantané**? Dak **instantané** wlla barkti 3lih hadra.. kat mchi f blassa fhamti? A ya dak **instantané** waqila ma barktich 3lih. mlli kadir **valider** kat brik 3la **instantané** fhamti? Bach kat mchi **sur place**. Daba machi hna shab li **virement**.. ma 3atich l-virement 3ati **CIH**. **CIH** kayna, l-virement gheda 3ad ghat wsal. Hawli l-mohim gha lyoum m3a 12 d lil twsal, 3la hsab douk l-flouss dyal tbib.\"", "created_at": "2026-05-15T11:41:30.098414", "media_url": "/api/v1/chatbots/41/knowledge-bases/media/files/8733/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 29864, "message_id": "AC8D72CD9F208FA879A51A72853B78B2", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio in Moroccan Darija (which includes a mix of French):\n\n**Arabic Script:**\n\"غير مرة مرة ماتس دي فاليدي، كتبي غير تطلع ليك أنسـتانطاني بركي عليها لتحت كاع مرة.\"\n\n**Latin Script (Darija transcription):**\n\"Ghir mra mra mats de-validi, ktbi ghir t’le3 lik instantané brki ‘liha l-te7t ga3 mra.\"", "created_at": "2026-05-15T11:41:43.613455", "media_url": "/api/v1/chatbots/41/knowledge-bases/media/files/8734/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 29865, "message_id": "ACC77A76166396FDD62818F7D91BC624", "sender": "user", "message_type": "voice", "content": "[Voice message] Salut les hommes de Baqui. Wach hadi ?", "created_at": "2026-05-15T11:41:51.094806", "media_url": "/api/v1/chatbots/41/knowledge-bases/media/files/8735/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 29868, "message_id": "bot_ACC77A76166396FDD62818F7D91BC624_475", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-05-15T11:42:35.584874", "media_url": null, "media_mime_type": null}, {"id": 29869, "message_id": "AC4A04B391859529CC8CA53913E61C66", "sender": "user", "message_type": "voice", "content": "[Voice message] Here is the transcription of the audio:\n\n**Arabic Script:**\nسمح ليا غلطت رسلت ليك الفوكال بالغلط. ديزولي.\n\n**Latin Script:**\nSma7 liya ghlet rselt lik l'vocal bel ghalat. Désolée.", "created_at": "2026-05-15T11:42:59.417711", "media_url": "/api/v1/chatbots/41/knowledge-bases/media/files/8736/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 29870, "message_id": "ACE6145D2C38742C21284DAE9125A9A8", "sender": "user", "message_type": "voice", "content": "[Voice message] Sure! Here is the transcription of the audio in Moroccan Darija:\n\n**Arabic Script:**\n\"أما بالنسبة لهاديك حتى لغدا إن شاء الله ولا بعد غدا تتوصل للدكتور، سمحي ليا أختي شكرا.\"\n\n**Latin Script:**\n\"Emma benesba lhadik, ta lghadda in sha Allah wala be3d ghadda ta twsel l'docteur, semhi liya khti chokran.\"", "created_at": "2026-05-15T11:43:10.239298", "media_url": "/api/v1/chatbots/41/knowledge-bases/media/files/8737/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 29871, "message_id": "ACF127E1CC111D0007E4539808282B16", "sender": "user", "message_type": "voice", "content": "[Voice message] The audio is in Moroccan Darija and can be transcribed as follows:\n\n**Arabic Script:**\n\"مهم، غير ملي توصل للدكتور، ديك ساعة قول ليا راها وصلات، صافي أ ختي؟\"\n\n**Latin Script:**\n\"Mohim, ghir melli twsel l-docteur, dik sa'a qol liya raha wslat, safi a khti?\"", "created_at": "2026-05-15T11:43:29.130606", "media_url": "/api/v1/chatbots/41/knowledge-bases/media/files/8738/download", "media_mime_type": "audio/ogg; codecs=opus"}, {"id": 30558, "message_id": "ACCAF98883B2CA402DD6E72CE73B69EE", "sender": "user", "message_type": "text", "content": "Slm wax doctore wach wslato lflos", "created_at": "2026-05-16T11:36:06.243047", "media_url": null, "media_mime_type": null}, {"id": 31482, "message_id": "A59CA484D40DA45BFEC996621F5773EF", "sender": "bot", "message_type": "text", "content": "Ana ntaeked mnu ou nrud 3lik", "created_at": "2026-05-18T12:12:53.913977", "media_url": null, "media_mime_type": null}, {"id": 31681, "message_id": "AC1BA7AC4411785211CE80F8B259BF67", "sender": "user", "message_type": "text", "content": "Oki", "created_at": "2026-05-18T15:57:13.206987", "media_url": null, "media_mime_type": null}, {"id": 32608, "message_id": "ACF3548265A2D68A0E86AA6C44F33AD7", "sender": "user", "message_type": "text", "content": "Kodo libran m9ti3a", "created_at": "2026-05-19T20:21:27.056593", "media_url": null, "media_mime_type": null}, {"id": 32609, "message_id": "bot_ACF3548265A2D68A0E86AA6C44F33AD7_2638", "sender": "bot", "message_type": "text", "content": "غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻", "created_at": "2026-05-19T20:21:58.132286", "media_url": null, "media_mime_type": null}]...
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غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم غادي نبلغ الفريق الطبي ديالنا وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻...
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[{"id": 29825, "message_id": " [{"id": 29825, "message_id": "bot_3A191EB810E95F67A7FE_3480", "sender": "bot", "message_type": "text", "content": "العفو سكينة، الله يسهل عليك! إذا احتجتي أي حاجة أخرى، أنا دائما هنا. بالتوفيق 🌷", "created_at": "2026-05-15T10:33:42.829739", "media_url": null, "media_mime_type": null}, {"id": 31360, "message_id": "3A5FE54E05E4F3A95741", "sender": "user", "message_type": "text", "content": "السلام عليكم", "created_at": "2026-05-18T09:41:02.841774", "media_url": null, "media_mime_type": null}, {"id": 31361, "message_id": "3A1CA548DDABD38DBD71", "sender": "user", "message_type": "text", "content": "انا سكينة القطوري", "created_at": "2026-05-18T09:41:11.126453", "media_url": null, "media_mime_type": null}, {"id": 31362, "message_id": "3A933F9EA126E98BC38B", "sender": "user", "message_type": "text", "content": "عندي موعد معاكم غدا", "created_at": "2026-05-18T09:41:20.647904", "media_url": null, "media_mime_type": null}, {"id": 31363, "message_id": "3A9BE3F2E319205B2B3D", "sender": "user", "message_type": "text", "content": "ممكن نعرف الساعة دالموعد", "created_at": "2026-05-18T09:41:31.406334", "media_url": null, "media_mime_type": null}, {"id": 31364, "message_id": "bot_3A9BE3F2E319205B2B3D_3491", "sender": "bot", "message_type": "text", "content": "وعليكم السلام سكينة. طلبك توصل، لكن لا يظهر عندي تأكيد رسمي للموعد في النظام. الفريق غادي يتواصل معك قريبا لتأكيد الساعة بالضبط.\n\nإذا كان الأمر مستعجل، يمكنك أيضا الاتصال مباشرة بالعيادة على الرقم 0539918697.", "created_at": "2026-05-18T09:41:41.041393", "media_url": null, "media_mime_type": null}, {"id": 31365, "message_id": "3A69D90D2E98E728709D", "sender": "user", "message_type": "text", "content": "حسنا", "created_at": "2026-05-18T09:42:23.278241", "media_url": null, "media_mime_type": null}, {"id": 31366, "message_id": "bot_3A69D90D2E98E728709D_9327", "sender": "bot", "message_type": "text", "content": "شكرا لتفهمك سكينة. إذا احتجتي أي مساعدة إضافية أو تأكيد، أنا دائما هنا. نتمنى لك يوما سعيدا!", "created_at": "2026-05-18T09:42:40.494415", "media_url": null, "media_mime_type": null}, {"id": 31367, "message_id": "3A207D35CEC4633F41EC", "sender": "user", "message_type": "text", "content": "أنا جيت عندكوم الجمعة", "created_at": "2026-05-18T09:42:50.075074", "media_url": null, "media_mime_type": null}, {"id": 31368, "message_id": "bot_3A207D35CEC4633F41EC_5538", "sender": "bot", "message_type": "text", "content": "شكرا للتوضيح سكينة. واش عندك موعد مؤكد يوم الجمعة، أو فقط بغيتي تجي بدون موعد؟ إذا كان عندك موعد، مرحبا بك في الوقت المحدد. إذا بغيتي تحجزي موعد جديد الجمعة، عطيني فقط نوع الخدمة اللي محتاجاها والساعة اللي تناسبك.", "created_at": "2026-05-18T09:43:02.294255", "media_url": null, "media_mime_type": null}, {"id": 31369, "message_id": "3A3BE397385C26F5CDB9", "sender": "user", "message_type": "text", "content": "لا انا جيت الجمعة و عطيتوني موعد الثلاثاء", "created_at": "2026-05-18T09:46:43.664109", "media_url": null, "media_mime_type": null}, {"id": 31370, "message_id": "bot_3A3BE397385C26F5CDB9_9290", "sender": "bot", "message_type": "text", "content": "شكرا للتوضيح سكينة. إذن عندك موعد معنا يوم الثلاثاء. حاليا لا يظهر عندي تأكيد رسمي للساعة في النظام، لكن الفريق غادي يتواصل معك قريبا لتأكيد توقيت الموعد.\n\nإذا احتجتي تعرفي الساعة بالضبط بشكل مستعجل، يمكنك الاتصال مباشرة بالعيادة على الرقم 0539918697.", "created_at": "2026-05-18T09:46:56.904273", "media_url": null, "media_mime_type": null}]...
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شكرا للتوضيح سكينة. إذن عندك موعد معنا يوم الثلاثا شكرا للتوضيح سكينة. إذن عندك موعد معنا يوم الثلاثاء. حاليا لا يظهر عندي تأكيد رسمي للساعة في النظام، لكن الفريق غادي يتواصل معك قريبا لتأكيد توقيت الموعد.
إذا احتجتي تعرفي الساعة بالضبط بشكل مستعجل، يمكنك الاتصال مباشرة بالعيادة على الرقم 0539918697....
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