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AC0943E1CDB2144C671BDF41EAF75482
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Bachi mouchkil
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[Voice message] Here is the transcription of the a [Voice message] Here is the transcription of the audio in both Arabic and Latin scripts:
**Arabic Script:**
سلام، صافي أنا عندي هاد الخميس عامر، ولاربع عاود غنكون خدامة، ما ندركش، كنسالي حتى للخمسة، دونك خليه حتى لسيمانة أخرى إن شاء الله.
**Latin Script (Darija/French):**
Salam, safi ana 3endi had l'khemis 3amer, w l'arbe3 3awed an koun khaddama, ma ndrekkch, kansali tal l'khamsa, donc khelih tal simana khra inshallah.
**Translation (for context):**
*Hello, okay for me, this Thursday is full, and Wednesday I will be working again, I won't make it, I finish at five. So let's leave it until next week, God willing.*...
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/api/v1/chatbots/46/knowledge-bases/media/files/40 /api/v1/chatbots/46/knowledge-bases/media/files/4041/download...
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2026-04-14T13:47:03.299954
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Merci je suis dans la route
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3A59F7F5A79F942CDC8A
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[Voice message] Here is the transcription of the a [Voice message] Here is the transcription of the audio, which features a mix of Moroccan Darija, French, and English:
**Arabic Script (Darija):**
"شوف أنا عندي planning دالخدمة كيتبدل، shift كيتبدل، donc ما عرفتش نهار التنين شنو غيكون عندي، mais نقدر الجمعة نرد عليك، صافي حيت الجمعة كيخرج ليا planning، ونقول ليك واش غنكون disponible ولا لا، ونقول ليك زعما النهار اللي غيكون عندي فيه العشية خاوية باش تشبر ليا rdv."
**Latin Script (Transliteration):**
"Choof ana 3endi planning dl khidma ki tbdl, shift ki tbdl, donc ma 3reftch nhar tnin chno ghay koun 3endi, mais n9dar jjamou3a nrd 3lik, safi 7it jjamou3a ki khraj li planning, o n9oul lik wach ghan koun disponible wlla la, o n9oul lik za3ma nhar li ghay koun 3endi fih l3chiya khawya bach tchbar li rdv."
**Key terms used:**
* **Planning / Shift:** English terms commonly used in work contexts.
* **Donc / Mais / Disponible / RDV (Rendez-vous):** French terms integrated into the speech.
* **Tnin / Jjamou3a:** Monday and Friday in Darija....
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/api/v1/chatbots/46/knowledge-bases/media/files/40 /api/v1/chatbots/46/knowledge-bases/media/files/4044/download...
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2026-04-14T13:48:21.691715
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<reply_to>[Image]</reply_to> Mli ktjwb <reply_to>[Image]</reply_to> Mli ktjwb kiwaqaf 15 mn o sf...
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2026-04-14T13:51:34.630704
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2026-04-14T13:55:08.060401
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Safi ana nqolalo
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Patient dyal maja ?
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ACAF07A43BEB3DF8BCCB752550AFB85D
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Safi mazyana
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ACBBCD965BFD327188B60E00FBF9AEC5
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Khaliha rada f 3 in chae alah
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Sfe
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Slm
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```json
{
"visible_domain": "oral_ph ```json
{
"visible_domain": "oral_photo",
"image_quality": {
"score": "good",
"issues": []
},
"description": "The image is a close-up intraoral photo of the left side of the mouth, showing several upper and lower teeth with a dental cheek retractor in place. Visible are the upper and lower anterior and premolar teeth, the gums (gingiva), part of the upper lip, and slight facial hair. The gum tissue in the upper left area appears visibly red and swollen, especially above the canines and premolars. Several of the teeth, particularly in the lower jaw and premolar area, show brownish or yellowish discoloration, possibly stains or deposits. Some teeth have irregular edges, and there is mild crowding.",
"dental_observations": {
"applicable": true,
"teeth_present": "partial",
"teeth_condition": [
{
"location": "upper_left_premolars",
"observation": "Moderate brown discoloration on biting surfaces, irregular positioning, some contact loss, possible calculus or decay.",
"severity_signal": "moderate"
},
{
"location": "lower_left_premolars",
"observation": "Visible yellow-brown deposits at gum line, mild crowding, possible early caries or significant staining.",
"severity_signal": "moderate"...
|
/api/v1/chatbots/46/knowledge-bases/media/files/40 /api/v1/chatbots/46/knowledge-bases/media/files/4047/download...
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46
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2026-04-14T14:03:19.513652
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15566
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3AD4CFCFDAB5FA967D96
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image
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```json
{
"visible_domain": "oral_ph ```json
{
"visible_domain": "oral_photo",
"image_quality": {
"score": "moderate",
"issues": []
},
"description": "The image shows the lower arch of a person's mouth, viewed from above with cheek retractors in place. The tongue is visible in the center, with all lower teeth in the arch observable, including molars, premolars, canines, and incisors. The gingival tissue surrounding the teeth appears mostly pink. Multiple molar teeth in both lower left and right quadrants display dark areas suggestive of carious lesions or old restorations. Some teeth have what appears to be amalgam or composite fillings. There is slight yellowish discoloration on several teeth. No obvious severe gum inflammation is visible. A gloved hand is holding the retractor at left corner.",
"dental_observations": {
"applicable": true,
"teeth_present": "all",
"teeth_condition": [
{
"location": "lower_left_molars",
"observation": "Dark areas present on occlusal surfaces, suggestive of caries or old restorations with possible secondary staining.",
"severity_signal": "moderate"
},
{
"location": "lower_right_molars",
"observation": "Similar dark patches on occlusal surfaces, some possibly existing restorations.",
"severity_signal": "moder...
|
/api/v1/chatbots/46/knowledge-bases/media/files/40 /api/v1/chatbots/46/knowledge-bases/media/files/4048/download...
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46
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2026-04-14T14:03:19.813450
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15567
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1041
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3AC02BEBEC2B7F67D8A7
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user
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image
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```json
{
"visible_domain": "oral_ph ```json
{
"visible_domain": "oral_photo",
"image_quality": {
"score": "good",
"issues": []
},
"description": "This is an intraoral photo showing the anterior and lateral teeth of both the upper and lower dental arches. A cheek and lip retractor is used for clear visualization. The image captures the full width of the mouth, showing teeth, gums, and part of the lips and mustache.",
"dental_observations": {
"applicable": true,
"teeth_present": "all",
"teeth_condition": [
{
"location": "front_upper",
"observation": "Central right and left incisors appear lighter in color than adjacent teeth, possibly indicating restorations. Incisal edge of right central incisor appears chipped or uneven.",
"severity_signal": "mild"
},
{
"location": "front_lower",
"observation": "Mild yellowish discoloration visible, especially on the canines. Some mild incisal wear and slight crowding visible.",
"severity_signal": "mild"
},
{
"location": "upper_right",
"observation": "General alignment is acceptable, mild tooth rotation or crowding observable towards the canine and premolar area. No major lesions or fractures visible.",
"severity_signal": "mild"
},
{
"location": "upper...
|
/api/v1/chatbots/46/knowledge-bases/media/files/40 /api/v1/chatbots/46/knowledge-bases/media/files/4049/download...
|
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46
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2026-04-14T14:03:20.077289
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received
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NULL
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15568
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1041
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3A8D41DE8AABDC54B667
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user
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image
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```json
{
"visible_domain": "oral_ph ```json
{
"visible_domain": "oral_photo",
"image_quality": {
"score": "good",
"issues": []
},
"description": "This is a clear intraoral clinical photo showing the left buccal view of a patient's mouth. The image displays the upper and lower left anterior and posterior teeth, as well as surrounding gingival tissues. The teeth appear mostly natural with some discoloration present. There is visible calculus or staining, especially around the cervical portion of the lower teeth. The gums appear generally healthy but with some mild redness and slight swelling interproximally. The most posterior visible lower molar shows notable yellow-brown discoloration and possible cavitation. Saliva and some air bubbles are present in the lower vestibule.",
"dental_observations": {
"applicable": true,
"teeth_present": "partial",
"teeth_condition": [
{
"location": "upper_left",
"observation": "Anterior and premolar teeth present. Teeth show mild staining and slight crowding. Posterior first molar not clearly visible.",
"severity_signal": "mild"
},
{
"location": "lower_left",
"observation": "All anterior and premolar teeth present and visible, with moderate yellow-brown staining/calcified deposits, especially on cervical margins. The most posterior molar visible (second molar) shows significant yellow-brown...
|
/api/v1/chatbots/46/knowledge-bases/media/files/40 /api/v1/chatbots/46/knowledge-bases/media/files/4050/download...
|
image/jpeg
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46
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2026-04-14T14:03:20.485606
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received
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NULL
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15569
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1041
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3AE5F0C82038C53A0181
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user
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image
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```json
{
"visible_domain": "oral_ph ```json
{
"visible_domain": "oral_photo",
"image_quality": {
"score": "good",
"issues": []
},
"description": "This is an intraoral photograph showing the lower dental arch, gums, and tongue. Cheek retractors are used to provide a clear view. All molars, premolars, canines, and incisors in the lower jaw appear visible. Several posterior teeth show dark discolorations or spots on the occlusal (chewing) surfaces, particularly on the first and second molars on both the left and right sides. The gingiva appears moist and pink, and there are no apparent ulcerations or large swellings. Saliva is present. No obvious large restorations, crowns, or orthodontic appliances are present.",
"dental_observations": {
"applicable": true,
"teeth_present": "all",
"teeth_condition": [
{
"location": "lower_left molars and premolars",
"observation": "Several teeth with dark spots or stains on occlusal surfaces. Appearance suggests possible carious lesions or deep staining.",
"severity_signal": "moderate"
},
{
"location": "lower_right molars and premolars",
"observation": "Dark discolorations and spots on the chewing surfaces; more extensive on first and second molars.",
"severity_signal": "moder...
|
/api/v1/chatbots/46/knowledge-bases/media/files/40 /api/v1/chatbots/46/knowledge-bases/media/files/4051/download...
|
image/jpeg
|
46
|
2026-04-14T14:03:20.660022
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received
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NULL
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15570
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1041
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3A172650E12306E6B0F6
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user
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image
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```json
{
"visible_domain": "oral_ph ```json
{
"visible_domain": "oral_photo",
"image_quality": {
"score": "good",
"issues": []
},
"description": "The image shows a close-up intraoral photo of an adult's mouth with a cheek retractor in place. The upper and lower anterior teeth as well as premolars are visible. The subject has a mustache, and the focus is primarily on the relationship of the teeth. The gums appear mostly healthy with light pink coloration but with some areas that may appear slightly red. The teeth overall are relatively well aligned, but there are noticeable color differences with the upper left and right central incisors appearing lighter/whiter and slightly more opaque compared to adjacent teeth. Slight crowding is present in the lower anterior teeth. Mild staining or discoloration is visible on the lower teeth towards the gum line. No large carious lesions or gross fractures are apparent. No obvious restorations, crowns, or braces are visible. No visible soft tissue swelling, ulcerations, or abnormal growths are seen. Posterior teeth and oral tissues in the back are not clearly visible. There is no visible pus, heavy plaque, or calculus. No text, labels, or identifying marks are visible.",
"dental_observations": {
"applicable": true,
"teeth_present": "partial",
"teeth_condition": [
{
"location": "front_upper",
"observation":...
|
/api/v1/chatbots/46/knowledge-bases/media/files/40 /api/v1/chatbots/46/knowledge-bases/media/files/4052/download...
|
image/jpeg
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46
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2026-04-14T14:03:20.896367
|
received
|
NULL
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15571
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396
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AC49857E02528A39C7A803667BEEA188
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user
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text
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Rah rada larba3
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NULL
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46
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2026-04-14T14:03:49.513787
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sent
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15572
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3A37D80CBDA5DA473A73
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voice
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[Voice message] Here is the transcription of the a [Voice message] Here is the transcription of the audio in Moroccan Darija (using Arabic script):
"مهم هادو هما سنانو، هو ديجا بغا ينطوايي ديك السوسة لي عندو فواحد الدرسة إلا كنتي شفتيها، ويدير نطواياج لسنانو كاملين. سو إلا كان ممكن تقولي عافاك لبري والأوبيراسيون شنو غايدارلو، عافاك كتبيلي ميساج باش نعطيه يشوف ويفيريفي طرادكسيون على حساب اللغة ديالو، أوكي؟"
**Transliteration (Latin script):**
"Mouhim hado houma snano, houwa deja bgha inettoyage* dik soussa li endo f wahed derssa ila kenti cheftiha, ou idir nettoyage l snano kamlin. So ila kan momkin tgolli afak le prix ou l'opération chno gha iddarlo, afak ktebli message bach n-atih ichouf ou i-verifie les traductions ela hseb la langue dyalo, ok?"
*\*Note: The speaker uses a mix of Darija and French (Code-switching).*...
|
/api/v1/chatbots/46/knowledge-bases/media/files/40 /api/v1/chatbots/46/knowledge-bases/media/files/4053/download...
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audio/ogg; codecs=opus
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46
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2026-04-14T14:03:51.872058
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received
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15575
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1042
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3A8A144B12945F0E073A
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user
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text
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Ok
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NULL
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46
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2026-04-14T14:10:13.973665
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read
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2026-04-14T14:20:29.766455
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2026-04-14T14:20:29.766455
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15577
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308
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3A5335A478C0388CB419
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user
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text
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<reply_to>Patient dyal maja ?</reply_to&g <reply_to>Patient dyal maja ?</reply_to> ?...
|
NULL
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46
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2026-04-14T14:11:28.367838
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sent
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NULL
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3A34999A017B30238F3D
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image
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[Image analysis] Image description: ```json
{
&# [Image analysis] Image description: ```json
{
"visible_domain": "dental_xray",
"image_quality": {
"score": "good",
"issues": []
},
"description": "This is a lateral cephalometric X-ray image showing a side view of the skull, cervical vertebrae, nasal cavity, sinuses, mandible, and maxilla. The full dentition in both upper and lower jaws is visible, though some tooth details are overlapped due to the projection. Both the hard and soft tissues of the face are outlined. Skeletal structures including the mandible, maxilla, spine, zygomatic arch, and nasal bones are clearly visible, along with some dental anatomy. No gross artifacts or obstructions are present. There are graduated measurement markers visible on the right side of the image, but no patient identifiers or text labels.",
"dental_observations": {
"applicable": true,
"teeth_present": "all",
"teeth_condition": [
{
"location": "front_upper",
"observation": "Teeth visible in the maxillary anterior region appear intact; overlapping is present due to X-ray angle.",
"severity_signal": "none"
},
{
"location": "front_lower",
"observation": "Mandibular anterior teeth visible, no obvious pathology detected.",
"severity_signal": "none"
},
{
"location": "upper
User message context: ```json
{
"visible_domain": "dental_xray",
"image_quality": {
"score": "good",
"issues": []
},
"description": "This is a lateral cephalometric dental X-ray of a human skull in profile view. The bones of the cranium, facial structures, cervical vertebrae, nasal cavity, maxilla, mandible, and teeth are clearly visible. The upper and lower jaw arches show both anterior and posterior teeth. The outline of the soft tissue profile of the face (nose, lips, chin) is also apparent. A measuring scale is present along the right border of the image, providing a graduated measurement for anatomical assessment. No significant artifacts or overexposure are seen. No visible dental prostheses, orthodontic appliances, or implants are apparent. Anatomical landmarks for cephalometric tracing such as sella, nasion, and menton can be identified.",
"dental_observations": {
"applicable": true,
"teeth_present": "all",
"teeth_condition": [
{
"location": "upper_jaw",
"observation": "All maxillary teeth including incisors, canines, premolars, and molars are visible. No gross fractures or major radiolucencies noted.",
"severity_signal": "none"
},
{
"location": "lower_jaw",
"observation": "All...
|
/api/v1/chatbots/46/knowledge-bases/media/files/40 /api/v1/chatbots/46/knowledge-bases/media/files/4055/download...
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46
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2026-04-14T14:12:27.231819
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received
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NULL
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15579
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3AE28442DA133614B849
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user
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```json
{
"visible_domain": "dental_ ```json
{
"visible_domain": "dental_xray",
"image_quality": {
"score": "good",
"issues": []
},
"description": "This is a high-quality panoramic dental X-ray showing the maxilla (upper jaw) and mandible (lower jaw) in full. All tooth positions from left to right are visualized, including third molars (wisdom teeth) in all four quadrants. The bony outlines of the jaws, maxillary sinuses, and nasal cavity are visible. Root and crown morphology for the majority of teeth is clearly defined. No major artifacts or obstructions are present. Scale is shown on the right side.",
"dental_observations": {
"applicable": true,
"teeth_present": "all",
"teeth_condition": [
{
"location": "lower_left_third_molar",
"observation": "Tooth is impacted, mesioangular position, crown directed anteriorly, appears to be partially developed.",
"severity_signal": "moderate"
},
{
"location": "lower_right_third_molar",
"observation": "Tooth is impacted, mesioangular position, crown directed anteriorly, partially erupted.",
"severity_signal": "moderate"
},
{
"location": "upper_right_third_molar",
"observation": "Tooth is present,...
|
/api/v1/chatbots/46/knowledge-bases/media/files/40 /api/v1/chatbots/46/knowledge-bases/media/files/4056/download...
|
image/jpeg
|
46
|
2026-04-14T14:12:27.608446
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received
|
NULL
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15581
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308
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3A6D92E09B8847E747F7
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user
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text
|
Nesrani yk
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46
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2026-04-14T14:13:24.771195
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NULL
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15582
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3A1DFB26D8A4E78927A3
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user
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text
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Ok Jeudi inchlah
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46
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2026-04-14T14:13:27.794608
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15584
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3AA8C30A2B5B6EC958C1
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Wach tbib kayhdar English
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46
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2026-04-14T14:14:05.402977
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15585
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308
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3AE33ED838581BA2DD0E
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Dakhlo n dr oussama
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46
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2026-04-14T14:14:17.120231
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3ABC05DC49128BBCEB44
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For the prices:
- Complete Dental Nettoyage: 400D For the prices:
- Complete Dental Nettoyage: 400DH
- Plombage treatment: The price is to be determined by the depth and number of teeth
- Extraction dent de sagesse: The price is determined according to difficulty and proximity to the nerve, often between 1200DH and 2000DH for the tooth, but especially direct inspection
Unless you want to inform the medical team to contact you and give you all the details or confirm an appointment, I will give me the full name of the person in need of treatment, and I want to deliver everything to them....
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46
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2026-04-14T14:14:55.982071
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15589
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3AE0F2A122F6FA7CCCE2
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<reply_to>Ok Jeudi inchlah</reply_to> <reply_to>Ok Jeudi inchlah</reply_to> Jeudi m3a 3:00 inchlah...
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46
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2026-04-14T14:15:56.997552
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15590
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3A6DC69CAF1873BAAE97
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Sf
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46
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2026-04-14T14:15:59.496670
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15594
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3AC0F68DED4453CD3E95
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3afak, n9dar n3raf wahd l’idée 3la l’athmana?
Ch7a 3afak, n9dar n3raf wahd l’idée 3la l’athmana?
Ch7al kaykoun plombage simple, w ch7al ila kan 3ami9, w ch7al ila kayn traitement dyal 3asab?
Bach nkoun 3raf budget taqriban qbel ma nbda....
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46
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2026-04-14T14:18:11.627085
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15599
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308
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3A3A947F388C85A5170D
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Prothese d abdenour lyna yak
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46
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2026-04-14T14:29:12.586007
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read
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2026-04-14T14:38:20.329048
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2026-04-14T14:38:20.329048
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15604
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3A88A66F9A9912893409
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Robert Laszlo
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46
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2026-04-14T14:40:13.483186
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15605
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3AF2707D3F141386A073
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voice
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/api/v1/chatbots/46/knowledge-bases/media/files/40 /api/v1/chatbots/46/knowledge-bases/media/files/4060/download...
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audio/ogg; codecs=opus
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46
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2026-04-14T14:40:28.690640
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received
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15606
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926
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3A4296CFE872401942DF
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Bonjour
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46
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2026-04-14T14:41:09.563216
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3A7FE6050B6381C9B59D
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Je veux vous informer que je vais être dispo jusqu Je veux vous informer que je vais être dispo jusqu’à 17h pour le rendez-vous...
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46
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2026-04-14T14:41:41.478567
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3A36269A3FDC60019E0B
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user
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voice
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/api/v1/chatbots/46/knowledge-bases/media/files/40 /api/v1/chatbots/46/knowledge-bases/media/files/4063/download...
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audio/ogg; codecs=opus
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46
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2026-04-14T14:44:31.601346
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read
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2026-04-14T14:44:31.744072
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2026-04-14T14:44:31.744072
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15616
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3ABD7B5C18C9702C2C49
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voice
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/api/v1/chatbots/46/knowledge-bases/media/files/40 /api/v1/chatbots/46/knowledge-bases/media/files/4066/download...
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audio/ogg; codecs=opus
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46
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2026-04-14T14:45:29.954047
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received
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<reply_to>[Audio Message]</reply_to> O <reply_to>[Audio Message]</reply_to> Ok sf...
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46
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2026-04-14T14:45:38.344311
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read
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2026-04-14T14:45:38.561096
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2026-04-14T14:45:38.561096
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15624
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1041
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3A2D8132B7007FBE339C
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user
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voice
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/api/v1/chatbots/46/knowledge-bases/media/files/40 /api/v1/chatbots/46/knowledge-bases/media/files/4067/download...
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audio/ogg; codecs=opus
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46
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2026-04-14T14:48:18.298967
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received
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15625
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308
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3AABACFFB909FCE653DA
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<reply_to>3aytlom fsbah</reply_to> Eaw <reply_to>3aytlom fsbah</reply_to> Eawed eaytio db cjouf...
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46
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2026-04-14T14:50:26.146155
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15627
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1043
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ACBAE064964C735FD0FC2787467776F1
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Ok, c bon, merci
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46
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2026-04-14T14:51:19.451882
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15628
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1002
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2A1DC61BC6254B135A09
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السلام عليكم
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46
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2026-04-14T14:55:46.486652
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15629
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1002
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2A7A492318CA21601BE9
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Apologies we won’t be able to make it
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46
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2026-04-14T14:55:53.197468
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15630
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1002
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2A6C0ED2D8BAD93A75F5
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But thank you
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46
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2026-04-14T14:55:56.377192
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15631
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1002
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2ACEA20FA3E3CDCC2302
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As we are in Casablanca
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46
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2026-04-14T14:56:02.489267
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15632
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1002
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2A0956ED2C260DE5300D
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Few days last minute trip
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46
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2026-04-14T14:56:08.377897
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15634
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1002
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2A4D3CC8FB5C4E10A13A
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But appreciate you messaging
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46
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2026-04-14T14:56:14.542349
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15637
|
1002
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2A2B3DB19513677DAC47
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Your English is very good 🙏
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46
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2026-04-14T14:56:25.190680
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15642
|
1002
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2ABF0B43F3A56EE0E477
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No problem, will do, what’s your name?
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2026-04-14T14:57:40.265936
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