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13003
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730
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3A89637D93D42E9C4DB9
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Andowzlk lyom awtani flos
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3ABE203ED6DE65E53F9E
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Tnin 3ad nji
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13005
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A582EB9B97025892C532D799EEE7E65B
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bot
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Oui
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46
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13006
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A50B315B73B5CC56EF3A78FFCD410575
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Hdart m3ah 9aki nsa9sik lilk
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46
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2026-04-09T11:25:18.112038
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13007
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A5C0F4331D0D4FBE2C1D0FD263BA950C
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Sf hdart m3ah
Merci beaucoup ❤
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46
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2026-04-09T11:20:27.097222
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2A25A122D689FB0107D2
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تم الاستلام. نظرًا لعدم توفر صلاحية مشاركة بيانات تم الاستلام. نظرًا لعدم توفر صلاحية مشاركة بيانات الاتصال، يُرجى تمرير هذا الطلب إلى الجهة المختصة داخل المصحة أو تزويدي بالإجراء المناسب للتواصل معها....
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13009
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AC12B714470089284ADD75A65548B37E
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user
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voice
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[Voice message] The audio features a woman speakin [Voice message] The audio features a woman speaking in Moroccan Darija with some French code-switching. Here is the transcription:
**Arabic Script:**
"واخا أبا حي، دابا ما كاين حتى شي مشكل. المهم صيفط ليه باش هو، أنا قلت ليه باش تكونفيرمي معاك plus que."
**Latin Script (Phonetic):**
"Wakha a bba hay, daba makayn hta chi mouchkil. L-mohim sift lih bach houwa, ana goult lih bach iconfirmer m'ak plus que."
**Translation (for context):**
"Okay my friend/uncle, there is no problem now. Anyway, send to him so that he—I told him—so he confirms with you more."...
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/api/v1/chatbots/46/knowledge-bases/media/files/33 /api/v1/chatbots/46/knowledge-bases/media/files/3317/download...
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audio/ogg; codecs=opus
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46
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2026-04-09T11:21:04.265398
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received
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NULL
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13010
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3EB05A5E953437D6517E7C
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🔔 Intervention Humaine Requise
Nom de l'Agent 🔔 Intervention Humaine Requise
Nom de l'Agent IA : Cabinet Dr. Haitham Boutaib
Raison : inter_clinic: طلب تواصل رسمي من طرف فريق تطوير استقبال آلي (مساعد آلي) — يرغبون بالتواصل مع الجهة المختصة داخل المصحة حول عرضهم التقني
Téléphone : 212785802985...
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46
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2026-04-09T11:21:16.170674
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sent
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2026-04-09T11:25:18.128730
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13011
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321
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3EB0B8D230CB3E8E304976
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🔔 Intervention Humaine Requise
Nom de l'Agent 🔔 Intervention Humaine Requise
Nom de l'Agent IA : Cabinet Dr. Haitham Boutaib
Raison : inter_clinic: طلب تواصل رسمي من طرف فريق تطوير استقبال آلي (مساعد آلي) — يرغبون بالتواصل مع الجهة المختصة داخل المصحة حول عرضهم التقني
Téléphone : 212785802985...
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46
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2026-04-09T11:21:16.976503
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sent
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NULL
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13012
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421
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3EB0157D1B2A475A32078E
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🔔 Intervention Humaine Requise
Nom de l'Agent 🔔 Intervention Humaine Requise
Nom de l'Agent IA : Cabinet Dr. Haitham Boutaib
Raison : inter_clinic: طلب تواصل رسمي من طرف فريق تطوير استقبال آلي (مساعد آلي) — يرغبون بالتواصل مع الجهة المختصة داخل المصحة حول عرضهم التقني
Téléphone : 212785802985...
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NULL
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46
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2026-04-09T11:21:17.956887
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sent
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2026-04-09T11:43:15.058004
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2026-04-09T11:43:15.058004
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13013
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921
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bot_2A25A122D689FB0107D2_4068
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bot
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غادي نبلغ الفريق الطبي ديالنا بالطلب ديالك وغادي ي غادي نبلغ الفريق الطبي ديالنا بالطلب ديالك وغادي يتواصلوا معكوم في أقرب وقت إن شاء الله 🙏🏻...
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46
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NULL
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13014
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AC0B5DEACBE5AC77CC1F74F7BF4CB622
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user
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voice
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[Voice message] Here is the transcription of the a [Voice message] Here is the transcription of the audio in Moroccan Darija:
**المرأة:** شكرا ليك، لا كنتينا بالعكس.
**الرجل:** أنا كنت باغي نهضر معاك تاهيا على شي حاجات خرين، كول هاداك هادشي لي عندي ديك الحديدة التحتانية، كولها را كتدبر ليا فمي بزاف، الله يرحم باباك ما تشوفي ليا واش كاين شي حل، واش كاين شي حل؟ واش كاين شي ڭومة؟ واش كاين شي لعبة؟ فهمتي حيت عرفتي را دبرتني بزاف ففمي....
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/api/v1/chatbots/46/knowledge-bases/media/files/33 /api/v1/chatbots/46/knowledge-bases/media/files/3318/download...
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audio/ogg; codecs=opus
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46
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2026-04-09T11:21:22.450726
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read
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2026-04-09T11:21:22.641917
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2026-04-09T11:21:22.641917
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NULL
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13015
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730
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3A4191400763F280D0E9
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voice
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/api/v1/chatbots/41/knowledge-bases/media/files/33 /api/v1/chatbots/41/knowledge-bases/media/files/3319/download...
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audio/ogg; codecs=opus
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41
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2026-04-09T11:21:27.900298
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read
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2026-04-10T11:59:30.554873
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2026-04-10T11:59:30.554873
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13016
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547
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AC6BA3D214958FD454C92D401FFD047E
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user
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text
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Chaimae aji wahd d9i9a
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NULL
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46
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2026-04-09T11:21:44.687130
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sent
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NULL
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13017
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AC2292056B712E1691EF21F21DEFFB8A
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user
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image
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[Image analysis] Image description: ```json
{
&# [Image analysis] Image description: ```json
{
"visible_domain": "oral_photo",
"image_quality": {
"score": "moderate",
"issues": ["partial_view"]
},
"description": "The image shows the lower part of a person's face, with the mouth open wide. The lower and upper teeth are both partially visible, with a clear view of the lower dental arch. The person is wearing glasses and a white knitted sweater over a light blue collared shirt, with part of a light-colored headscarf visible. There is a metal lingual wire (retainer) on the lower teeth. The gums are partially visible. The photo is taken indoors under artificial lighting, with reflection of lights visible in the glasses.",
"dental_observations": {
"applicable": true,
"teeth_present": "partial",
"teeth_condition": [
{
"location": "lower_front",
"observation": "All lower anterior teeth appear present; moderate crowding noted. There is a fixed lingual wire (retainer) bonded to the lingual surfaces.",
"severity_signal": "mild"
},
{
"location": "lower_left",
"observation": "Posterior teeth visible. Surfaces appear with some yellowish discoloration suggestive of staining or plaque accumulation.",
"severity_signal": "mild"
},
{
"location": "lower_right",
"observation
User message context: ```json
{
"visible_domain": "oral_photo",
"image_quality": {
"score": "moderate",
"issues": ["partial_view", "slight blur"]
},
"description": "The image depicts the lower half of a person's face and mouth widely open. The upper and lower front teeth, the lower arch, tongue, lower gum tissue, and a lingual fixed orthodontic retainer attached to the mandibular anterior teeth are visible. The person is wearing glasses, a light beige or tan headscarf, a white textured sweater, and a light blue shirt underneath. Lighting reflections are visible on the glasses. Not all teeth are fully visible, particularly in the posterior areas. The lower anterior teeth show some yellowish discoloration.",
"dental_observations": {
"applicable": true,
"teeth_present": "partial",
"teeth_condition": [
{
"location": "front_lower",
"observation": "All anterior mandibular teeth are present. Noticeable yellowish or brownish discoloration on several lower front teeth. Fixed lingual retainer is bonded to these teeth.",
"severity_signal": "mild"
},
{
"location": "lower_left",
"observation": "Posterior teeth not fully visible. Part of left premolar and molar region visible in the background. Surfaces suggest possible yellowish deposits.",
"severity_signal":...
|
/api/v1/chatbots/46/knowledge-bases/media/files/33 /api/v1/chatbots/46/knowledge-bases/media/files/3320/download...
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image/jpeg
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46
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2026-04-09T11:21:49.666130
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read
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2026-04-09T11:21:49.803167
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2026-04-09T11:21:49.803167
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13018
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AC83897888880EF3FD705A4C28D8B303
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user
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voice
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[Voice message] Here is the transcription of the a [Voice message] Here is the transcription of the audio in Moroccan Darija:
**"شوفي هاد التحتية، هادي من تحت ضبرتني بزاف، قولو واش كاين شي لعيبة نقدر نعملها."**
**Transcription in Latin script:**
"Shoufi had t-tehtiya, hadi men taht dbertni bezzaf, qollou wach kayn chi l'ayba neqder ne'melha."...
|
/api/v1/chatbots/46/knowledge-bases/media/files/33 /api/v1/chatbots/46/knowledge-bases/media/files/3321/download...
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audio/ogg; codecs=opus
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46
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2026-04-09T11:21:56.598267
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read
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2026-04-09T11:21:56.736425
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2026-04-09T11:21:56.736425
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13019
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AC38AD923A9BB6A52CD418FF0AA703C2
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user
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image
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[Image analysis] Image description: ```json
{
&# [Image analysis] Image description: ```json
{
"visible_domain": "oral_photo",
"image_quality": {
"score": "moderate",
"issues": []
},
"description": "The image shows an open mouth, focusing primarily on the lower dental arch and the lower part of the upper front teeth. The gums, lower teeth, and parts of the tongue and oral mucosa are visible. Multiple teeth are visible in both upper and lower arches. There is a metal framework or bar present on the lower dental arch, possibly related to dental restoration (e.g. partial denture or orthodontic retainer). The lower teeth show varying shades, with yellowish-brown discoloration and possible buildup near the gumline. Some upper teeth (especially anterior) appear to be prosthetic or have crowns due to their uniform color and shape. The right upper molar area appears to have a large metallic crown or restoration. Gums are partially visible but not in complete detail. There are no visible soft tissue lesions or obvious swelling. The individual's skin, chin, and part of a cream/white sweater are also visible.",
"dental_observations": {
"applicable": true,
"teeth_present": "partial",
"teeth_condition": [
{
"location": "lower_front",
"observation": "Multiple teeth present with notable yellow to brownish discoloration, irregular alignment, and possible calculus or plaque accumulation at the gumline.",
User message context: ```json
{
"visible_domain": "oral_photo",
"image_quality": {
"score": "moderate",
"issues": []
},
"description": "The image shows the lower half of a person's face with their mouth open. Visible are the upper and lower anterior teeth, parts of the lower premolars and molars, and a portion of the posterior upper arch. The person appears to have a metallic bar or partial denture involving the lower jaw. Several teeth are yellowish with visible calculus and staining, particularly in the lower anterior and premolar regions. The gum tissue is only partially visible, but some redness and possible recession may be present near the lower teeth. There is a large metallic restoration or crown on an upper left molar, as well as metal framework extending across the lower arch. The overall oral hygiene appears to be compromised with visible plaque and calculus.",
"dental_observations": {
"applicable": true,
"teeth_present": "partial",
"teeth_condition": [
{
"location": "lower_right",
"observation": "Multiple lower right anterior and posterior teeth are present with visible yellow-brown discoloration and apparent calculus deposits.",
"severity_signal": "moderate"
},
{
"location": "lower_left",
"observation": "Lower left anterior and posterior teeth present, with visible staining and calculus, especially at the gum margin.",...
|
/api/v1/chatbots/46/knowledge-bases/media/files/33 /api/v1/chatbots/46/knowledge-bases/media/files/3322/download...
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image/jpeg
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46
|
2026-04-09T11:22:12.569590
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read
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2026-04-09T11:22:12.738881
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2026-04-09T11:22:12.738881
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13020
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922
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3EB0CE259F0430A61B43FD
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bot
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text
|
Bonjour
*TWIJAR Abdelhak*
Vous avez Rendez Vous Bonjour
*TWIJAR Abdelhak*
Vous avez Rendez Vous avec *Dr. Haitham Boutaib* le *mercredi 15 avril 2026* à *10:00* .
En cas d'empêchement, veuillez contacter la réception
*060022263 / 0539948014*
Merci pour votre attention.
.مرحبًا
*TWIJAR*
لديكم موعد مع ** يوم *الأربعاء 15 أبريل 2026* على الساعة *10:00* ﮶
في حالة وجود عائق يرجى الاتصال بمكتب الاستقبال
*060022263 / 0539948014*
شكرا لتفهمكم...
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46
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2026-04-09T11:22:56.794858
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2026-04-09T13:42:50.648359
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13021
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A507DC3C01C85713FF89B244E8E012CA
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bot
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voice
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/api/v1/chatbots/46/knowledge-bases/media/files/33 /api/v1/chatbots/46/knowledge-bases/media/files/3323/download...
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audio/ogg; codecs=opus
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46
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2026-04-09T11:23:22.807631
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2026-04-09T11:24:14.968690
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2026-04-09T11:23:30.610058
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13022
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A528E142E6BE5201A3ACDBD67E12C5DA
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/api/v1/chatbots/46/knowledge-bases/media/files/33 /api/v1/chatbots/46/knowledge-bases/media/files/3324/download...
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audio/ogg; codecs=opus
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46
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2026-04-09T11:23:36.100083
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2026-04-09T11:25:18.113108
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13023
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308
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A51F543A5EECD82D8250B37A4EF5A39B
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bot
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image
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/api/v1/chatbots/46/knowledge-bases/media/files/33 /api/v1/chatbots/46/knowledge-bases/media/files/3325/download...
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image/jpeg
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46
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2026-04-09T11:23:36.414634
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delivered
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2026-04-09T11:25:18.122578
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NULL
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13024
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A5C41E0DCA1DD2B98D2B7E702EEABF6E
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bot
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voice
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/api/v1/chatbots/46/knowledge-bases/media/files/33 /api/v1/chatbots/46/knowledge-bases/media/files/3326/download...
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audio/ogg; codecs=opus
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46
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2026-04-09T11:23:44.216916
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2026-04-09T11:25:18.118597
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NULL
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13025
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547
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A576D94DE6964B9050DE7299EDE133EF
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bot
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text
|
Ok
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NULL
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46
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2026-04-09T11:23:50.869030
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delivered
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2026-04-11T18:03:33.664586
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2026-04-09T11:28:40.076353
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NULL
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13026
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555
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ACF25502E384941D8EA8AEF6F3991E2E
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user
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voice
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[Voice message] هذا هو تفريغ المقطع الصوتي باللهجة [Voice message] هذا هو تفريغ المقطع الصوتي باللهجة المغربية:
"قولو ديك التحتانية رجعت ماضية بزاف، كتضربني مع اللثة هنا من التحت من اللور، ولكن ماشي كتعملي شي حاجة، كتخلي الطوابع، وما كنقد نمضغ، كتبقى تحرقني، فهمتي؟ لأن بزاف، دبا صافي **une semaine** وأنا كنقول دبا دبا دبا، ولكن كتحرقني بزاف. دبا مضات، بحال إلى مضات من الجناب، الله يرحم والديك."...
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/api/v1/chatbots/46/knowledge-bases/media/files/33 /api/v1/chatbots/46/knowledge-bases/media/files/3327/download...
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audio/ogg; codecs=opus
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46
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2026-04-09T11:23:53.311864
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received
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NULL
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13027
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3A6B5C2F41F421065850
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user
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<reply_to>Hdart m3ah 9aki nsa9sik lilk</r <reply_to>Hdart m3ah 9aki nsa9sik lilk</reply_to> Non ila maqalolmchi howa...
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NULL
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46
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2026-04-09T11:25:53.917140
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sent
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NULL
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13028
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308
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3ACB6700B36597AF7B46
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user
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text
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Mknsardo walo
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NULL
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46
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2026-04-09T11:25:57.320835
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sent
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NULL
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13029
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308
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A5F4D9A76DCB54E1FE6AA088F684B200
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bot
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text
|
Ok
|
NULL
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NULL
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46
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2026-04-09T11:26:14.540608
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delivered
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2026-04-09T11:26:14.830559
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13030
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308
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3AB0EC20A17D14077B5D
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user
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<reply_to>[Audio Message]</reply_to> M <reply_to>[Audio Message]</reply_to> Mn dymn oula yalah bdat ?...
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NULL
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46
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2026-04-09T11:26:26.820513
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read
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2026-04-09T11:26:27.326203
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2026-04-09T11:26:27.326203
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NULL
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13031
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308
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A52CAC5052A4F5BFAB20CCFD42136BBE
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bot
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text
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7it patient kaysa9sini
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46
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2026-04-09T11:26:30.599524
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delivered
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2026-04-09T11:26:30.996941
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13032
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922
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ACF9D9E3F820E99D698BF884FC854334
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user
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text
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Oui
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NULL
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46
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2026-04-09T11:26:43.783883
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sent
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NULL
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13033
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308
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A5AD6B68AB588C3CA44F65D38719871C
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bot
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text
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<reply_to>Mn dymn oula yalah bdat ?</repl <reply_to>Mn dymn oula yalah bdat ?</reply_to> 9altk db xi simana whiya hayda...
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46
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2026-04-09T11:26:45.259453
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delivered
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2026-04-09T11:26:45.732760
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13034
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922
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AC062B082BE6C7D053B83C35E1073DC7
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user
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text
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ETTIJER ABDELKHALEK
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NULL
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46
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2026-04-09T11:27:16.214507
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sent
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NULL
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13035
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3A142DC1CE320C3F0B98
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<reply_to>7it patient kaysa9sini</reply_t <reply_to>7it patient kaysa9sini</reply_to> Oui khess riad howa ysared scan o ytbeo meahom...
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NULL
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46
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2026-04-09T11:27:28.199611
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sent
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NULL
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13036
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922
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A511B2BE9B3C2F81E70F479FF2D9CC78
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bot
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voice
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[Voice message] Here is the transcription of the a [Voice message] Here is the transcription of the audio in both Arabic and Latin scripts, reflecting the mix of Moroccan Darija and French:
**Arabic Script:**
"صافي غير تجي إن شاء الله تجي، وديك ساعة نموديفيي ليك ف لافيش ديالك، وباش ندخلو ليزانفورماسيون إكزاكت."
**Latin Script:**
"Safé ghir tji insha'Allah tji, o dik sa3a nmodify lik f l'affiche dyalk, o bach ndkhlou les informations exactes."
**Breakdown of terms used:**
* **Safé ghir tji:** Okay, just come.
* **Insha'Allah:** God willing.
* **Dik sa3a:** At that time / Then.
* **Nmodify (Modifier):** I will modify.
* **L’affiche:** The poster/file/sheet.
* **Les informations exactes:** The exact information....
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/api/v1/chatbots/46/knowledge-bases/media/files/33 /api/v1/chatbots/46/knowledge-bases/media/files/3328/download...
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audio/ogg; codecs=opus
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46
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2026-04-09T11:27:38.228445
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delivered
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2026-04-09T13:42:50.648984
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13037
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308
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A5D23F92BD1110377B98DFE9DA01EF99
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bot
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text
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Ok
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NULL
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NULL
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46
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2026-04-09T11:28:39.750251
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delivered
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2026-04-09T11:28:40.764051
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13038
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547
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AC98761121AA59C26A96751817654D82
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user
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text
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3mla 10% d remise
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NULL
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46
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2026-04-09T11:28:40.120607
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read
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2026-04-09T11:28:40.733025
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2026-04-09T11:28:40.733025
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13039
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A58742AA21F8FB6852360909E9AF92BA
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bot
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<reply_to>Oui khess riad howa ysared scan o <reply_to>Oui khess riad howa ysared scan o ytbeo meahom</reply_to> N9olalo n dr riyad...
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46
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2026-04-09T11:28:40.404681
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2026-04-09T11:28:40.715812
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13040
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547
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A594AEB210443ECE4B4AE79D081000B8
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bot
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text
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Ok
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NULL
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NULL
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46
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2026-04-09T11:28:40.788383
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delivered
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2026-04-11T18:03:33.749782
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2026-04-09T11:33:04.846727
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NULL
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13041
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547
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A59FFC32091CAEC31762BBF8807AD5DB
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bot
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text
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<reply_to>3mla 10% d remise</reply_to> <reply_to>3mla 10% d remise</reply_to> Wax dr 3mlala...
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NULL
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46
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2026-04-09T11:29:12.482877
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delivered
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2026-04-11T18:03:33.769961
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2026-04-09T11:33:04.877147
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NULL
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13042
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547
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A5522569564AE0E3668EC45BFA11ED48
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bot
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text
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Wla ana n3mla
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46
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2026-04-09T11:29:20.998396
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delivered
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2026-04-11T18:03:33.833990
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2026-04-09T11:33:04.686931
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NULL
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NULL
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13043
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547
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A591943B65DA650C38DFC227FDA0305B
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bot
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image
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/api/v1/chatbots/46/knowledge-bases/media/files/33 /api/v1/chatbots/46/knowledge-bases/media/files/3329/download...
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image/jpeg
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46
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2026-04-09T11:30:14.710087
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delivered
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2026-04-11T18:03:33.839486
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2026-04-09T11:33:04.872525
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NULL
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13044
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547
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A5D3FCEC850DC02FB639842890AC2E21
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bot
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Ana 3mltala 10 %
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NULL
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46
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2026-04-09T11:30:24.530495
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delivered
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2026-04-11T18:03:33.845747
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2026-04-09T11:33:04.816379
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NULL
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13045
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547
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A5FE39C617D828EA1F4809A9BB0B4F56
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bot
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text
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?
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NULL
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NULL
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46
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2026-04-09T11:30:26.230469
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delivered
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2026-04-11T18:03:36.327947
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2026-04-09T11:33:04.611166
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NULL
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NULL
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13046
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308
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A57BB258E5282FBF8ECB8D95DEE51940
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bot
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image
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/api/v1/chatbots/46/knowledge-bases/media/files/33 /api/v1/chatbots/46/knowledge-bases/media/files/3330/download...
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image/jpeg
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46
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2026-04-09T11:32:16.162990
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delivered
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2026-04-09T12:27:33.449980
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NULL
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13047
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771
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2AC5ED0A7442EE041018
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user
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text
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Alikoum salam ça va et vous
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NULL
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NULL
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46
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2026-04-09T11:32:18.483652
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sent
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NULL
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13048
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771
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bot_2AC5ED0A7442EE041018_1162
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bot
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text
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Merci beaucoup, tout va bien également 😊 Je reste Merci beaucoup, tout va bien également 😊 Je reste à votre disposition si vous avez besoin d’informations ou d’aide concernant le Centre Dentaire Tanger Bay. Comment puis-je vous aider aujourd’hui ?...
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NULL
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46
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2026-04-09T11:32:31.279507
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sent
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NULL
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13049
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308
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A502AA9B869CBE184CB189C62176F304
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bot
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<reply_to>[Image]</reply_to> Hadi pati <reply_to>[Image]</reply_to> Hadi patiente d dr oussama...
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NULL
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46
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2026-04-09T11:32:33.840457
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delivered
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2026-04-09T12:27:33.447983
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NULL
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13050
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308
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A53F5CD49851EB6268ADE0E0E86453C5
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bot
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text
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3mtla remise 10 %
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NULL
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NULL
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46
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2026-04-09T11:32:40.433753
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delivered
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2026-04-09T12:27:33.589293
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NULL
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13051
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308
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A50A284C97767C21972A84C5BA132146
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bot
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text
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9alali dr
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NULL
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NULL
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46
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2026-04-09T11:32:45.298719
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delivered
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2026-04-09T12:27:33.596411
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NULL
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NULL
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13052
|
771
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2A6CE96855AFCFA82AB3
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user
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text
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Je peux passer aujourd’hui ou demin ?
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NULL
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46
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2026-04-09T11:33:12.290793
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sent
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NULL
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