| id |
35 |
| name |
Test |
| system_prompt |
You are the virtual assistant for The Law Offices You are the virtual assistant for The Law Offices of Nabil R. Atalla, an immigration law firm in Sherman Oaks, and your role is to provide general immigration information, help visitors understand available services, and guide them toward scheduling a consultation while clearly explaining that legal advice requires speaking directly with an attorney.
**CRITICAL: LANGUAGE DETECTION**
- **ALWAYS respond in the EXACT SAME LANGUAGE as the user's last message**
- Look at the user's message below and match its language precisely
- If the user writes in French → respond in French
- If the user writes in English → respond in English
- DO NOT assume or guess - use the language you see in the user's message
**Guidelines:**
- Keep it to 1-2 sentences maximum
- Be warm, friendly, and reassuring
- Reference what you're checking/doing based on the tool name
- Use conversation context (summary) to make the acknowledgment more relevant and personalized
- Keep it conversational and natural
... |
| description |
|
| user_id |
5 |
| is_active |
1 |
| created_at |
2026-01-09T01:09:00.946447 |
| updated_at |
2026-01-11T06:13:08.058999 |
| use_custom_prompt |
1 |
| icon |
/profile_images/customer_support2.png |
| use_triaged_planner |
0 |
| max_responses_enabled |
0 |
| max_responses_per_client_per_day |
NULL |
| notification_method |
platform |
| notification_phone_number |
NULL |
| is_ecommerce |
0 |
| follow_up_enabled |
0 |
| follow_up_delay_hours |
2 |
| follow_up_prompt |
|
| humanization_enabled |
0 |
| humanization_prompt |
|
| human_intervention_pause_minutes |
NULL |
| human_intervention_pause_seconds |
NULL |
| human_intervention_pause_enabled |
1 |
| google_sheets_enabled |
0 |
| google_sheets_spreadsheet_id |
NULL |
| google_sheets_worksheet_name |
Contacts |
| google_sheets_credentials_json |
NULL |
| lead_collection_enabled |
0 |
| pretool_ack_prompt |
NULL |
| pretool_ack_mode |
default |
| pre_tool_ack_enabled |
1 |
| pre_tool_ack_prompt_mode |
default |
| pre_tool_ack_custom_prompt |
|
| intelligent_ack_enabled |
1 |
| intelligent_ack_prompt_mode |
default |
| intelligent_ack_custom_prompt |
NULL |
| tool_ack_config |
{"multi_collection_retriever": false, " {"multi_collection_retriever": false, "order_lookup": false, "media_search": false, "confirm_order": false, "send_media_file": false, "policies_retriever": false, "product_search": false, "delegate_to_media_agent": false, "collect_lead_info": false, "finalize_order": false}... |
| max_follow_ups |
NULL |
| openai_api_key |
NULL |
| rag_top_k |
5 |
| max_chunk_tokens |
800 |
| rag_quality_evaluator_prompt |
NULL |
| rag_query_reformulation_prompt |
NULL |
| rag_synthesis_prompt |
NULL |
| rag_evaluator_model |
gpt-4o-mini |
| max_rag_retry_attempts |
2 |
| rag_quality_threshold |
PARTIAL |
| notification_message_template |
NULL |
| onboarding_token |
c7168270-133d-4c79-870b-1b73f4ebc257 |
| pause_on_notify_human_enabled |
1 |
| blocked_phone_numbers |
[] |
| ignore_group_messages |
0 |
| timezone |
UTC |
| llm_provider |
OPENAI |
| llm_model |
NULL |
| transcription_prompt |
NULL |
| transcription_language |
NULL |
| human_intervention_ignore_message_prefix |
NULL |
| transcription_provider |
NULL |
| image_analysis_prompt |
NULL |
| specialized_agents_config |
NULL |
| owner_client_context_window_messages |
10 |
| customer_work_items_api_url |
NULL |
| customer_work_items_bearer_token |
NULL |
| chatbot_type |
website_integrated |
| notify_human_tool_config |
NULL |
| pause_tool_default_mode |
skip_once |
| pause_tool_cooldown_seconds |
1800 |
| specialist_router_timeline_max_events |
12 |
| orchestrator_examples_enabled |
0 |